BEST WESTERN Plus Roswell/Alpharetta,  Roswell

3.5/5  - basé sur 101 notations.
907 Holcomb Bridge Road, 30076-1905, Roswell, United States - Ver el mapa
+1 770 552 5599 +1 770 552 8180

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> Habitación 1

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Los puntos fuertes del hotel

  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Aire acondicionado
    Aire acondicionado
  • Bar-salón
    Bar-salón
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Piscina al aire libre
    Piscina al aire libre
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Calificación de los huéspedes TripAdvisor
Sobre 105 opiniones de huéspedes
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Disfrute de un auténtico segundo hogar en este hotel Best Western Plus® recién renovado de Roswell/Alpharetta, cerca de Atlanta, Georgia. El recién renovado Best Western Plus® Roswell/Alpharetta se encuentra ubicado en el corazón de la histórica Roswell, una hermosa ciudad con un ambiente perfecto para las familias. Los huéspedes de este hotel podrán disfrutar de todas las comodidades del hogar, incluyendo un desayuno caliente completo gratuito con gofres caseros todos los días y café gratuito en el vestíbulo. Después de un ocupado día de trabajo, los huéspedes pueden disfrutar de un chapuzón en la piscina al aire libre o la bañera de hidromasaje. También disponemos de un gimnasio en el hotel. Las confortables habitaciones de este hotel están equipadas con televisión por cable, acceso a Internet de alta velocidad, televisión por cable con HBO®, plancha y tabla de planchar, cafetera y tetera. El personal agradable y bien preparado de este hotel de Georgia está listo para ayudarle con eventos especiales. Ofrecemos instalaciones para banquetes y reuniones adecuadas para bodas o reuniones de grupo grandes. Los huéspedes en viaje de negocios valorarán la proximidad de este hotel a empresas cercanas como Kimberly-Clark®, Siemens, Johnson Controls y Witness Systems. El hotel también está cerca de tiendas, teatros, cines, parques y varios restaurantes. Las familias pueden disfrutar del Festival de cuentacuentos y las exposiciones de artes.

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Habitación 1

Opinión de nuestros clientes


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Basado en la opinión de 105 huéspedes
 
NOTA EMITIDA CONSULTAR LA OPINIONES PARA NOTAS RESUMEN
Excelente
 
37
Muy bueno
 
32
Bueno
 
13
Mediocre
 
10
Horrible
 
13
Con amigos Con amigos 6
De negocios De negocios 36
En familia En familia 27
En pareja En pareja 21
En solitario En solitario 10
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BEST WESTERN Plus Roswell/Alpharetta,Roswell
  • 5
    « Convenient and friendly staff »

    Excellent stay for 8 days in Roswell. Helpful staff, comfortable room and internet access. This was a convenient location to Roswell and 400. We would definitely consider staying here again as there were also good restaurant options nearby.

    4
    « Good Value »

    The Hotel looked like it was recently upgraded. Everything looked new and clean. ALL of the employees were very friendly, pleasant and helpful. Breakfast could have been a little better but overall it was a great stay for the price. Stayed days. Would definitely stay again.

    5
    « Great hotel! »

    I have been staying here for the last year or more when I am in town visiting. It is centrally located, right near the highway, takes about 30 minutes to the airport, depending upon traffic. Lots of places to eat, not far from downtown Roswell, minutes from Walmart.

    1
    « Bad customer service »

    Tuesday morning Nov 15, 2016 at about 3:30 am I rang the hotel - three times. Someone answered on the third ring. Said his name was David, however that might have been an Alias. I booked a room for one and and answered 'in one hour' when asked when I would arrive. The doors to the hotel were locked and on the other side of these double glass doors was a security guard staring into hand held gadget and behind him at a counter sat a hotel agent. Neither of them came to the door which made me look for perhaps another entrance which I might have overlooked. I saw to my left a stairway with sign marked emergency exit. It only made sense that the pathway is straight through those double doors. Momentarily I stood facing the locked doors with the two on the inside directly facing me but not opening the door. I knocked. I actually had to rap on the door. The agent at the counter came to unlock the door. Awkward. I got the key for my room and as I walk away he tells me that breakfast is at 6:00 am. The current time was close to 5:00 am. I snoozed then showed up on time for breakfast. Nothing was ready. I grabbed a packet of oatmeal and a dish of hot water and figured I'd be back later. On my way passed the check-in counter I asked 'David,' who was still the agent, on duty what time breakfast ends. 10:00 am he tells me. At 9:30 am. I was back in time to see the last of the breakfast items being scurried away, except some cold sausage and eggs to which the attendant insisted were not available because breakfast closed at 9:30 am. Only when I mentioned the incorrect info given me by 'David' that this person allowed me the cold sausage and eggs. I was at BEST WESTERN Plus Roswell/Alpharetta from just before 5:00 am and left just before 11:00 am - 6 hours for which I paid full price - was denied the promised breakfast (that appeared with the booking info); was given misleading info from staff and had an overall horrible experience.

    5
    « Excellent place to stay »

    I stayed 5 days in this hotel. From the check-in to check-out it was better than 5 stars hotels I usually stay. A friendly smile greets you and professionally check you in. Rooms are clean and well maintained. I had an issue with TV and maintenance person took care of in few minutes with the most respectful way. I was in town for a convention in downtown Atlanta. As long as you have a car, you can stay in this hotel and park your car at North Springs MARTA station and take the light rail, you will be in your destination around 30 minutes. Atlanta has a big traffic problem and this hotel was a perfect solution for me during a busy convention time. I like to congratulate the management of this hotel for putting together a perfect team to provide a maximum staying pleasure for the guests.

    5
    « Best, Best Western plus we have at stayed in.... »

    The room was very clean and nicely decorated.When we first arrived there was no one at the desk, but when she got to the desk she was nice. She even cancelled one of our rooms because our friend was unable to make it due to hurricane Matthew clean up. We will defiantly stay here when in the area.

    4
    « Nice stay, but no Wi-fi »

    Due to the hurricane our family evacuated here for about 5 days. Staff was courteous and helpful and the hotel is clean and newly renovated. The rooms were clean, comfortable, and quiet. It is near a great diner and a Taco Bell and Olive Garden that you can walk to from the hotel. We enjoyed our stay and would stay again. Only con was that the Wi-fi barely if ever worked despite calling Tech support.

    4
    « Evacuees with small children »

    This is a newly renovated hotel that our family stayed in due to the recent hurricane evacuation. Rooms were clean, quiet, and comfortable. There is a great diner within walking distance as well as a Taco Bell and Olive Garden. Staff was courteous and helpful. We would stay here again. Only Con: Wi-fi was pretty much non-existent during our 5 days stay, making it a little nerve wrecking with traveling with little ones that have devices.

    5
    « Great for Events »

    The team at the BW Plus Roswell did a great job on our corporate meeting. Catered food, power for laptops, everything. Competitive price too. Hope to use the facility again. They were easy to work with too.

    5
    « Great Hotel »

    This hotel should be the standard for the Plus in Best Westerns. I have stayed at many BW in my days. This by far was the best ever. Clean and very nice. I will be back any time I am in town. It is very quite and close to downtown Roswell for great food. You get and A plus from me.

  • 5
    « Quality »

    The hotel is wonderful. Comfortable beds and pillows, free breakfast with china plates and real silverware - yea no plastic! The staff is courteous. My husband was impressed with the shower head. Thermostat controlled air conditioning and heat. What more could you ask for?

    2
    « Looks can be deceiving »

    Stayed one night, had to change rooms as air conditioning was broken. Looked at filter in next room and it had never been cleaned. During the night a parade of roaches visited. The breakfast the next morning was meager and barely edible, and the coffee was not good. This place has had a major overhaul, but is not living up to the standard that it should be, as the night Cleo said they don't do anything to this place.

    4
    « nice room for the money »

    I stayed here for a conference. For the money it was fine room. Interesting that I was on only the 2nd floor but had to take the elevator most of the time. There is no stairway close to my room. So I just got a notice that this needs to be 200 characters or more to post. This should do it.

    4
    « Clean and Modern »

    Wonderful clean hotel. Good staff. Decent breakfast. Refrigerator in room. In same parking lot with Olive Garden, Taco Bell and across from CVS. NEGATIVE: Don't come to breakfast late, they stop putting out food with 30minutes left. Many people left angry because staff would not allow them to eat even with 15-30 min left they refuse to put out new food.

    5
    « Best Western Roswell GA »

    We stay at this Best Western whenever we are in this area. The staff especially Hortense are very friendly and helpful. The cost of the room is a good value for this area. The complimentary breakfast is very good.

    1
    « Worst checkout ever »

    Not a bad stay for the first three nights until the morning of checkout. I had worked the night before until 2am and was looking forward to sleeping in that morning. Unfortunately, my phone rang at 6:15. It was the front desk. They told me I needed to come to the front desk. So angrily I got dressed and started for the lobby. On my way out off the room, I found my bill, slid under my door, where it was written my credit card was declined. So I got to the front desk and proceeded to tell the desk clerk how I felt about his approach. Hee completely ignored me but kept saying my card was declined and he wanted payment. After losing my patience, I yelled at the guy. Only then did he apologize. I walked away and got back in bed only to be roused out of bed again by an aggressively loud knock on the door. Angry again do to my lack of sleep. I threw the door open to find two policemen. They said that the desk clerk reported that I was acting like I was going to hit him and that I was aggressive with him. Do with two police officers on each side of me I was taken to the front desk to resolve the matter. I asked for the manager who was due to arrive in ten minutes. Waiting patiently while the entire hotel was entertained while they were eating their breakfast. When the manager showed I explained the situation while the desk clerk tried to interrupt and argue. The police where helpful in keeping him from speaking. The manager ran my cards and found that they were nott declined. Best Western's system was unable to process my foreign bank cards. So, I left the hotel to drive to a bank machine pulled out the 500$ returned and paid a surprised manager who asked how I was able to get the money. I guess I was just a low life bum or something to them. Afterwards, the apologies start to fly, offers to give me rewards and free stays. I wanted none of it. Last words are to encourage every reader to boycott every Best western due to their judgemental approach, lack of respect for their service to offer a patron a restful night's sleep and poor judgement in hiring competent employees. The notice under the door was enough and I would have certainly taken care of it before I checked out. This is not something that had to be done at 6:15 in the morning. Please, never stay at a best western again.

    4
    « Nice Place - Good Value »

    This hotel has been very nicely updated. The lobby and common areas have a modern feel. They have a nice fitness center with new equipment. I was really impressed with the quality of the room and bed. Again, the decorating and furniture are new and modern. The bed was clean, comfortable, and allowed for a good nights sleep. Housing keeping did a great job of keeping the room clean and organized. The only drawback is the walls are thin. You can hear a lot from the hall, and the room next to you. I had a room right across from the elevator/ice machine so there was a lot of traffic outside my room. I'd suggest asking for a room that is not across from the elevator/ice machine, and if possible, one where you won't have somebody in the room right next to you. It is conveniently located near GA400, and there are a couple of restaurants within walking distance. You also have easy access to other restaurants and shopping with a short drive. I stayed here three nights, and would stay here again. Overall this is a nice place and provides a good value.

    2
    « Unfriendly »

    Staff are very unfriendly and don't give a damn about any complaints or requests that you have. Party was being held in the meeting room and when we complained about the noise at 11:20 PM, we were told "Well, they're having a party." Music never stopped until midnight, horrible night of sleeping.

    5
    « Roswell BW »

    This is an excellent hotel. Was reluctant to stay here at first but had no choice when my primary choice, Duluth Ga Best Western was totally booked. Very well situated to shopping and restaurants. The only negative thing I can write about this hotel is that it is not situated closer to the interstate like other Best Westerns that I have stayed in. Approximately 14 miles from I 85 and about 5 miles from Hwy 19/400 that drops you into I 285. The breakfast was fantastic. No paper plates or plastic ware. Real plates and utensils. Highly recommend this hotel.

    5
    « Excellent Breakfast. Big room. »

    I stayed in a King Sized room, and it felt very spacious and modern. There were more lights than other hotel rooms, and I like to have more lighting. The furniture was comfortable for business and storing my clothes.

  • 4
    « Good value; good property »

    Recently remodeled - lobby is very modern looking. Rooms are also updated with pillow top mattresses and large LCD TVs. Complete with microwave, small fridge and microwave. Bring your microwave popcorn though because they don't have any on premise! My toilet kept running until I jiggled the handle, but the front desk noted this when I left. Pool is nice too.

    5
    « Perfect Place to Stay »

    Friendly efficient staff, clean modern room, swimming pool, fast internet, walking distance to many thing & close to Vickery Creek Falls. Great stop before picking up family at ATL Airport, 30 minutes away.

    4
    « Stay »

    My stay was pleasant no complaints it was close to my work and had lots of shops and restaurants around the area. It was quiet. I would stay again for sure. The bed was comfortable and the room was very spacious. I would stay again for sure.

    5
    « Great Hotel/Great Location »

    came down for wedding. hotel is quiet, clean, friendly staff, great breakfast, great location...highly recommend. i've done a lot of international traveling for work and pleasure--best western has one of best beds and pillow selections i've come across;)

    5
    « very nice »

    nice and clean hotel, newly renovated, friendly staff, free continental breakfast, big rooms and great location. highly recommended. The front desk manager Claudene went beyond her way to accommodate all my requests. nice stay . love it

    2
    « Empty Pool/Empty Promises »

    We were looking forward to our first stay in Roswell over the Memorial day weekend. When we booked online, the description said the hotel had a pool and a hot tub which were really important to us. Turns out, they no longer have a hot tub and the pool had no water. On our last day there, the pool had been filled but no one was allowed inside because the inspector hadn't given them the OK to open. They fell way below our expectations and we won't be going back!

    5
    « Have stayed several time »

    I have stayed here every time I come through Roswell. Rooms are clean, staff is friendly and helpful. Never a problem I would recommend staying here. Price is reasonable too. Always a pleasure when I have business in town.

    5
    « Newly renovated hotel minutes from GA400 in Roswell, GA »

    Newly renovated rooms. Sink in room. Commode and tub/shower in separate room. Lots of counter space with pull out desk for working on a computer. Lots of outlets for charging devices. Gooseneck reading lamp over bed. Plenty of towels etc. Frig in room and coffee maker. Adequate closet and 3 big drawers for clothes. Guest laundry. Free WIFI. Breakfast could have more choices. Scrambled eggs, sausage, pancakes, toast, fresh fruit, 3 choices of cereal, milk, juice and yogurt. Rooms are very clean and the desk staff is wonderful. Within walking distance (less than 5 minutes) to 4 restaurants. Will be offering happy hour wine, coffees, etc. soon.

    5
    « Return Guests »

    Second visit to Roswell Suites. The customer service is outstanding! The people that work here go above and beyond. We had to leave very early in the a.m. and were hungry. The front desk person knew we were leaving early and had the breakfast area ready for us to grab something fast. What a great guy! We were so thankful. The room was very nice and clean.

    4
    « Good suervice, lovely hotel »

    My husband and I came to Roswell, GA for a friend's wedding. After searching other hotels close by the hotel price was descent for a one night stay and more affordable than other hotels near by. As soon as we walked in the doors staff was welcoming and friendly. They were knowledgeable and was able to answer our concerns and questions. Hotel was beautiful, clean, quite and definitely getting more than what we payed more for. I usually check for signs of bed bugs before unpacking my things, and the beds were spotless, clean and well kept. No odors coming from the rooms, bathrooms or hallways, everything smelled freshly cleaned and absolutely spotless.

  • 4
    « Renovating to become Best Western »

    This hotel is in the middle of a major renovation right now as it prepares to become a Best Western. The lobby and front desk are closed off and you have to go in a back door to get to reception. Despite these issues, our stay here was very nice we still had access to almost every amenity that the hotel provides. Our room was obviously recently upgraded and it was VERY nice! We loved the size and look of the room. We paid about $90 after tax, but I expect that once the reno is finished the prices will be almost double that.

    1
    « Poor customer seevice »

    We recently came to Roswell Suites on 9/19/2015 to stay for a friends wedding and once we walked into Roswell Suites there was an immediate turnoff...First the entire place was under renovation without anyone even saying anything..Second the front office staff member who we encountered who we found out later was the manager was super rude. She never greeted us and didn't even have a room in que for us. We had requested a first floor room which was on my confirmation and she never even acknowledged. While we waited for the room to be inspected we asked to use the restroom and were told to go to room 104 which was a storage room with safes, microwaves and other supplies that were hazardous. This hotel was by far way to expensive for its poor quality. As a member of the hospitality industry I find it appalling to run a hotel under this condition. Your manager Claudette definitely needs to be retrained on customer service as it was completely unacceptable to have treated a paying customer in this way!

    1
    « Hotel is beyond bad!!!! Stay away from this place!!!! »

    We booked this room strictly from website photos and room information. The information on their website is totally misleading. When we arrived at this hotel the curtains were yellow from the outside of the hotel looking in. The hotel is under some kind of reconstruction and looks deserted, There was loud music coming out of it looked like a banquet room and it was extremely loud. We would not even go inside of this place. Looked shady all to us and we did not want to stay at this place. I called to cancel our reservation and was told that we were to late to cancel and would be charged for the room even though we did not want to stay. Avoid this place !!!! Oh and the pool was disgusting looking!!!!

 

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·Desde la carretera 85 sur: tome la carretera 85 en dirección sur hasta la carretera 285 oeste. Tome la autopista 285 oeste hacia la autopista GA Highway 400 norte. Siga por la autopista GA-400 norte hasta la salida 7B Roswell. Siga por Holcomb Bridge Road. El Best Western Plus® Roswell/Alpharetta estará situado a espaldas del restaurante Olive Garden®. ·Desde la carretera 75 sur: tome la carretera 75 en dirección sur hasta la carretera 285 este. Tome la autopista 285 este hacia la autopista GA Highway 400 norte. Tome la autopista GA 400 norte hasta la salida 7B, Roswell, y siga por Holcomb Bridge Road en dirección oeste. El Best Western Plus® Roswell/Alpharetta estará situado a espaldas del...

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