BEST WESTERN Plus Prestige Inn Radium Hot Springs,  Radium Hot Springs

4.0/5  - basé sur 312 notations.
7493 Main Street W, V0A 1M0, Radium Hot Springs, Canada - Ver el mapa
+1 250 347 2300 +1 250 347 2345

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  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Aire acondicionado
    Aire acondicionado
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Piscina cubierta
    Piscina cubierta
  • Estacionamiento al aire libre
    Estacionamiento al aire libre
  • Restaurante
    Restaurante
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Situado en la hermosa ciudad de Radium Hot Springs, el BEST WESTERN PLUS Prestige Inn Radium Hot Springs goza de una estratégica ubicación a solo unos minutos a pie de los mundialmente famosos manantiales termales. Radium se sitúa estratégicamente junto al río Columbia, entre las Montañas Rocosas y las montañas Purcell. Con acceso a algunas de las más espectaculares vistas a la montaña, nuestro hotel proporciona el espacio de alojamiento idóneo para todo tipo de escapadas, vacaciones o viajes de negocios. Los manantiales termales han atraído tradicionalmente a numerosos visitantes hasta Radium, pero esta zona ha llegado a ser ampliamente conocida por sus campos de golf, su fauna y sus innumerables actividades al aire libre. Nuestro hotel ofrece unas completas habitaciones y suites, piscina cubierta, bañera de hidromasaje, sala de deportes, restaurante, salón, salas de reuniones e instalaciones para banquetes. Disfrute de su estancia en nuestro hotel.

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Habitación 1

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Basado en la opinión de 312 huéspedes
Certificate of Excellence
 
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Excelente
 
96
Muy bueno
 
127
Bueno
 
64
Mediocre
 
15
Horrible
 
10
Con amigos Con amigos 15
De negocios De negocios 21
En familia En familia 103
En pareja En pareja 148
En solitario En solitario 9
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BEST WESTERN Plus Prestige Inn Radium Hot Springs,Radium Hot Springs
  • 5
    « A breath of fresh air at a good price »

    After several disappointments at hotels during our travels through the Rockies, we were expecting the worst and got the best with we arrived at the Best Western in Radium. We entered the spacious and clean lobby and were immediately greeted by friendly staff with a sense of humor, and a desire to make our stay the best they could. Into the room to find it very clean, a fabulous comfortable bed and all the amenities you need (definitely all the basics). While their restaurant was already closed for the evening, they made a few calls to find one in town that was open, told us what to expect, and it turned out just fine. Breakfast the next morning in the restaurant in the hotel proved to be very good, and again staffed with wonderful friendly people. No one was worried about whose table you were, if you needed something, whoever was walking by was more than willing to assist. A great experience and highly recommend this hotel.

    5
    « Very Nice »

    We had a really nice stay. Room was clean, pool was large and warm so super enjoyable. We ate breakfast at the restaurant in the hotel. We got a voucher at the front desk for breakfast so it was a little cheaper than the menu prices. Large parking lot for bigger vehicles. We would stay here again

    1
    « Disgusting and Dirty!!!!!! »

    My Son went up for a nice get away and we rented a suit but the carpet was Disgusting full of stains dirt. When we asked for extra towels they questioned it but still gave them to us. The Uacuzzi was old and rusted and look very dirty I would'nt bath my dog in it. We would never would stay there again and would not recommend any of our friends or family staying there. And the had a Ridiculous price for what it was!!! Best place on Earth to stay at is Fairmount Springs Hotel Unfortunately they do not have one in Radium.

    5
    « overnight stay! »

    lovely hotel, very friendly staff. rooms very clean and spacious. would recommend this hotel as a stop over. didn't use restaurant so couldn't comment on it, we had a drink in the bar and staff were very nice.

    4
    « Looking for a place to rest after a long drive »

    The hotel is nice and the people made us feel welcome. Beautiful mountains view. The restaurant is really bad, even a burger wasn't good... when we told them that the meat was over cooked they said "oh I think the hit was too hight when the chef cooked". Really????

    3
    « Convenient not luxurious »

    Comfortable overnight stay; location was easy to find but too close to logging road; hotel could have included breakfast. My spouse was disappointed with bed sheets and comforter but furnace and thermostat worked well.

    5
    « Stop over on our way home »

    Great, clean, easy to find place to stay. Walking trails right across the road. 2.5 kms to hot springs. Walking trail all the way to the hot springs is you want to walk. Grocery store very close. Restaurant in hotel. Wild life every where in the town. They matched the TripAdvisor price. I would stay again.

    2
    « Not your average experience! »

    I searched for the best prices and then phoned the hotel to determine if they would meet the Booking.com price. I reserved for three nights and at no time did they tell me it was mandatory I stayed three nights. When I checked in I said I was staying for two and they told me they would have to increase my price by more than $80 per night! No way around this they said. To avoid being "taken" we decided to stay in the area and stay for three nights. Cleaning of the rooms was NOT adequate. Photos will tell the story here. Upon check out I asked for the manager who agreed that the housekeeping in our room was not good but was experiencing high staff turnover. Note that the housekeeping staff appeared to be living in the hotel and hung out on the basement level. I think I received a $20 discount (not that I wanted it).

    4
    « Night stay »

    Nice comfortable suite and a lavish breakfast. We were a group of 6 and managed a suite but had to make do with one toilet, all in all it was ok. The property is nice and i noticed that a lot of people were staying there with their dogs.

    4
    « Very good to excellent »

    We stopped in Radium Hot Springs on our way to Banff and Jasper and stayed at this Best Western. May have been a little bit of an older hotel, or perhaps more traditional is a better way to put it. It was absolutely fine. The rooms were clean, the facility was very well-kept, and we recommend it in all respects. It is in walking distance of several restaurants but then again Radium is not very big at all, as it serves as a gateway to the Canadian Parks

  • 3
    « Only Hotel in Town »

    I just spent one night there recently and found it to be a nice hotel. However, its way overpriced. Even with discounts. Beds were o.k. sheets were a little worn. A motel would have been just as good for a night on the road. Best part was the Horsethief Pub just down the road. I would suggest checking out the motels in the area first unless you want to spend $200 Canadian for a room. Wish I had.

    5
    « First Class Service »

    Excellent service from check in to check out. Even the housekeeping staff in the hallways were very helpful and friendly. Back door was conveniently located near the parking lot. Staff was helpful in suggesting places to go to eat and different activities. Great views from room. Great room, larger than normal, with a king bed and sofa. Had trouble with TV. Tried to find a menu but didn't have any luck.

    3
    « Just okay »

    Originally booked elsewhere, I decided to stay here in order to use some of our expiring Air Miles. It was just what I expected from this chain. I hadn't stayed at a Best Western for a long time as I much prefer Hampton Inns as a rule. This was as I remembered the BW chain from the past. Dated and not so clean feeling. The parking lot was a bit of a walk from the front entry. For someone with a minor handicap not so great. The bed was comfy enough but not as nice as I've had elsewhere on our trip. Location was convenient - not especially picturesque but not sure you can get that right in town at Radium. Limited amenities nearby. I was disappointed by the lack of a charming downtown setting in Radium. I would not choose to return to this town again. We came for the hot springs on our way back to Calgary and although it was a great experience to sit and enjoy them, the change rooms were well used and needed and update and the property in sad disrepair. The photos make them look nicer than they actually are. Very limited parking and lots of stairs. The cut through the mountain shown in Radium's tourism marketing is only accessible by foot path along the busy roadside and taking a photo requires good editing skills as there are lots of unsightly things around it such as signs and concrete barriers.

    3
    « So-so »

    After staying at the amazing BW Freeport in Calgary the night before, our expectations were high...I guess that was just our mistake; never expect what you had yesterday... Price should be lower, but supply and demand dictates, I guess. The sheets had spots (I never noticed but the Mrs pointed them out). The breakfast was not included with the inflated price of room. I don't complain much but feel obligated to share..At minimum, after spending $240, I think a full breakfast should be included, just saying...

    4
    « Quality Hotel; Very Good Location »

    Very nice, quiet hotel though it seems to draw many motorcyclists. Parking is limited close-by. Good location to visit Kootenay National Park. Walking distance to restaurants and other shopping. Nice, large bathroom and comfortable bed. Very clean.

    3
    « Traveling thru on a motorcycle trip »

    Stayed one night. Front desk staff very friendly and informative. Had a king size room on the first floor. I thought the beds were a little too firm...husband liked them. Rooms were clean, did noticed ceiling light cover was missing. They have a restaurant connected to the hotel, food was good and the servings were large. Would stay again.

    5
    « last minute check-in »

    My Wife and I were on holidays and slowly making our way back through B.C., we got to Radium and stopped at the Best Western to see if they had a room, we planned on 2 days to be able to go to the Hot Springs, We did go with a premium room, the room was beautiful, had a Jacuzzi tub in the corner, it was clean and the shower was high enough that I could stand under it, the view of the mountains out of our window was beautiful, the staff were very friendly and helpful, the restaurant was good, it was nice to go in at 11:00 a.m. and still have breakfast, we did not eat dinner here, they have a small pub that is British themed, it was a nice comfortable pub, we had no problems at all with our stay.

    4
    « One night stay »

    I stayed here with my dad and brother on the weekend. It was a nice hotel little hotel. The room was clean and the beds were comfortable. I have a couple small complaints they should include hot spring passes and a continental breakfast would be great. Other wise they have great motorcycle parking and great service. I would stay here again.

    4
    « Great hotel »

    We stayed for one night in this hotel. Upon arrival the clerk behind the desk gave all information in a very nice way. We entered our spacious room which had all it need, two king-size beds, coffee machine, bathroom etc. etc. The hotel has a swimming pool and quite a big fitness area with a lot of machines. Strangly enough no bike! Althouth 2-3 treadmills, 2 rowing machines and lot's of other devices where available no spinning or normal bike was present. When going for dinner elsewhere my wife, during walking there, hurt her ankle. Upon return to the hotel they offered all the help. Bandages pack of ice and even offered calling ambulance! They treated her very well. All the credits to the two girls behind the desk that evening! The breakfast was not included but you could buy a $ 8 dollar ticket and you could order any breakfast item from the menu (expect the steak and eggs). They are easy if you want to add a side and substitute one for another. Great service at a more greater price! Internet and Wi-Fi coverage is excellent. Internet speeds amazing. Think, based on what we saw so far, this is the best hotel in this area.

    5
    « Best Western Radium Hot Springs »

    Best Western in Radium Hot Springs offers easy access right off Highway 95 at the Highway 93 junction. The staff are friendly and helpful. As well as their in house restaurant and lounge there are several good places to eat and a pub near by.

  • 2
    « 1 Night stay on last day of holidays at BW Radium »

    I booked the SUITE at Radium for the first time. It was in the 1st floor (one floor below the 2nd floor where the lobby was!) The hall way was smelling with lots of towels in the hall way and the service room door open all the time. The room was dirty, the facet in the bath top was loose, the toilet lid was loose too, the carpet was dirty, the shampoos where not enough, there was dirt on the cabinets and in the refrigerator. The elevator button at the first floor was not working. The breakfast was not cooked well. I have been at this place before the other double queen bed rooms where OK.

    5
    « Great Stay »

    I recently stayed at this hotel while traveling through Radium Hot Springs. I found the hotel very comfortable and clean. It's easy to get to and right at the junction to Hwy 93 through Kootenay National Park. It's close to everything in Radium. My room was clean and quiet and the bed comfortable. The staff were very friendly. Would definitely stay here again.

    4
    « Our stay »

    Hotel room was clean. Linens were clean and soft. Bed was very comfy. Property was well maintained and staff were helpful. The attached restaurant however was a let down. It claims to be fine Italian dining. However it is more akin to food you would get at a cafeteria. Although they did have some good craft beer on tap. There are much better restaurants in the area. Note. Radium is home to many Bavarian style restaurants.

    5
    « Clean and Confortable In Radium Hot Springs »

    Excellent location, excellent service in a centrally located hotel. This year I was please to be able to stay in this hotel with its large parking lot and located in an part of foin that allows a traveller to walk to many amenities in town - so important after a roadtrip. Staff are relaxer happy to answer questions yet are busy taking care of client needs.

    3
    « good hotel but a litlle too noisy »

    The hotel is clean and has a good location. The room and the bathroom was clean.The room was very spacious. The bathroom products, soap and shampoo, were of very good quality. We (my kids and I) had good breakfast (paid , a la carte) in the morning. In one morning I ordered eggs benedict but instead of a hollandaise sauce in top of them, it was a kind of gravy. This was little weird. What I didn't like was the noise on the hallway in the morning. The cleaning persons start their jobs very early, around 9 am for example it was a person that clean with a machine the carpet on the hallway. When I am in holiday I like to sleep late, the same for my kids but this time we couldn't. I don't know if I will come back at this hotel very soon. I will try one of the cute Bavarian hotel in Radium (there are plenty and very nice from outside)

    4
    « Good hotel »

    Nice accommodations and having a pool and a hot tub is really nice. Golfed all morning and came back to enjoy a nice swim and hot tub. Wasn't very busy but I'm sure it can be. Beds were comfortable and room was spacious. Good location close to everything. Will return again.

    3
    « Ok hotel but overpriced. »

    Great location. Rooms average. Beds comfortable....pillows a little lumpy but pretty good. Poor lighting in rooms. Would be nice to brighten up the entire property actually. Feels quite dark. Bathroom lighting was terrible! I would recommend adding a light to the shower area so the bathroom isn't so dark. Hard to do hair/makeup. In a king room and we have a sofa but I think we're missing a chair as it seems a little empty. Next time in radium I will try somewhere different.

    4
    « Good visit & alternative to staying in Banff. »

    This was a good hotel, with a restaurant & bar located in the hotel. Close to the hot springs, and Banff National Park. Staff was friendly & helpful, clean & comfortable rooms, all amenities supplied. In the center of town, within walking distance to all restaurants, shops, etc. Would definitely recommend.

    2
    « Generic hotel totally cookie cutter »

    This is a useless hotel. The workers have piss poor attitudes. Rooms are substandard and remind me of a box. The beds are the worst and the floor had bugs crawling. I highly won't recommend cookie cutter rooms

    4
    « Convenient Location to the Radiuim Hot Springs Spa »

    The Best Western Plus Prestige Inn is located near the main intersection in Radium Hot Springs. It is only a 10 minute drive to the Radium Hot Springs Spa. The hotel has reasonable rooms and plenty of parking. Guests can easily walk from the hotel to the far end of town in only a few minutes.

  • 1
    « Anniversary weekend ruined by lousy staff - 0 integrity in hotel pricing »

    We stayed here for our anniversary it was an amazing time.. However It started out a little rocky as we had asked for an early check in way back when we booked in April then we were told it wouldn't be ready until 3 then at 3 we were told it still wouldn't be ready for 40 minutes so we were definitely upset... The staff seemed annoyed by us although we were the ones spending our anniversary waiting in their reception... This was back in June.. After all was said and done we had a good time at the hot springs and decided to book this same package for a wedding gift... We were told the exact same package we had booked and room would be an additional $100 then I complained and said why when we came in summer and we are booking for an off peak time.. I was put on hold and Anna came back and said okay we can do $75 and I was like well why? And she stumbled abit and said its a long weekend then I told her November 5th is not a long weekend she put me on hold came back and said okay it will be $60... I was still not satisfied as we came at one of the more peak times and this just seemed like a money grab... "Anna" the receptionist said "I don't want to deal this anymore call the manager" in an extremely rude manner... Absolutely love the hotel and package but the staff and integrity are terrible...

    5
    « Very Nice Hotel - Breakfast NOT included »

    The Hotel is located right in the heart of radium Hot Springs. friendly staff, clean, lots of parking etc. There is an adjacent attached restaurant and lounge on the property that serves some of the best food around. My only small comment (Complaint?) is that Breakfast was NOT included in this BW plus property. Thank you

    4
    « Expensive but pretty great »

    We stayed here with two babies, three kids under 10 a senior and two adults. We got a king suite with a King bed and room, and a Queen and a pullout in the main area. The room was pretty clean except the coffee pot hadn't been washed. It is located next to a busy road so if you are a light sleeper ask to be in a room that is not next to the road. The kitchen was large and stocked with dish soap and cloths, dishes, a kettle, coffee pot, toaster, microwave and large fridge as well as a dining table and chairs. The bathroom was also large and my elderly mother appreciated all the grab bars. It was also nice that there was a shower chair and complimentary playpen for a baby. There were two big screen TVs, one in each room and the air conditioner worked well. We enjoyed the pool immensely. It was even warm enough for my baby daughter. The two separate spaces were also good, so when my twins woke up, the others were not woken up. The only things we wished for were a clean coffee pot and free breakfast with our room. For 336$ (approx), one expects at the very least a small breakfast buffet.

    3
    « good stay no complimentary breakfast »

    Centrally located, a bit noisy ie. traffic, but helpful staff, clean, modernized rooms, comfortable beds, no issues with wifi. Parking is decent. Surprised to learn at check in that there was NO complimentary breakfast as many other Best Westerns offer. This is a big help traveling with kids and we were kind of counting on it. Was told that the restaurant in the hotel is an "independent business".

    4
    « Nice Hotel, Great Location »

    This is a good hotel located conveniently in Radium within walking distance to the Hot Pool. The staff were excellent, friendly with commendable customer service skills. The Hotel is clean, has good parking and has comfortable beds. My only comment would be the slight stale cigarette smoke we noticed every time we entered our room. It would also be nice to get a free breakfast. I would also recommend to ask for a room facing away from the road and the constant road traffic. However, I would still recommend this hotel to others.

    3
    « Not your typical Best Western »

    When we arrived and were given the keys to our room, it wasn't even close to being ready....when I went back up to inform the front desk I was advised I would need to wait 10-15 for a room which I wasn't happy about....I was told they had late checkouts which in my eyes has nothing to do with me. They did end up providing breakfast vouchers to my family. The rooms were ok, nothing fancy and not cleaned very thorough. The swimming pool was nice. The restaurant attached is ok food, the first morning was good and they had a buffet but the Friday there were 2 waitstaff a full restaurant, no buffet so everything was so slow....I felt bad for the waitresses as they were doing it all, seating, taking orders, cleaning tables, cAshing people out with a system that would frustrate anyone. Owners need to revamp the place as its very dumpy looking. Overpriced for what you get in my opinion

    5
    « A Best Western that treats its customers well »

    Having had a really shabby experience the last time I booked with a best western, I may well have had concerns staying here. But no, the hotel was excellent, the staff reasonable and it made me proud to be a full paying diamond member. The manager and his staff were very helpful and professional. We thoroughly enjoyed our stay and would like to return again in the future. Many thanks.

    5
    « Radium Hot Springs. »

    Very enjoyable stay. Friendly and efficient staff. Plenty of parking directly beside the hotel. We didn't have a kettle in our room but a kettle was provided immediately. The room was spacious. The beds were comfortable.

    4
    « Second visit »

    This was our second visit to this property with better results. Room location this time was better than out last visit. Room is large, clean and plenty of amenities available. Bathroom was clean and well stocked. Check-in process was efficient and staff courteous. Swimming pool is not the greatest. Went twice and both times they were out of towels. Only negative - again - is the on site restaurant. Looks to be family run as they had their younger children helping out - while they were nice enough I don't think it was appropriate. Ordered breakfasts for the family. On the most part all was good except for my son's pancake breakfast - every one of the pancakes was under-cooked and tasted like dough. They did take that item off the bill. Two strikes. won't be having meals there again.

    3
    « Good Option in Radium »

    Lives up to the Best Western Plus flag as it has the basic requirements. We had our own wine and were able to get some nice wine glasses from the front desk, Had morning coffee at the front desk which is always nice. Has an attached restaurant which was good as there is very little in Radium of quality eateries. Nothing special but it works for a night.

  • 3
    « Convenient. Clean but not overwhelming »

    Stayed two nights. King bed kitchenette. Nice size room. Kitchen had everything we needed. Housekeeping did tidy our room. Just a tidy. No clean towels dish cloths for kitchen. Mirror in bathroom not cleaned. Not a fan of the vessel sink. I'm short so feel like I'm brushing my teeth in a trough. Room above was VERY noisy. Loved our view north but then you have the drawback of lumber trucks. Staff friendly enough. Never felt special. And for the price I'd like to feel a little special. I prefer hotels to motels but I would probably stay somewhere different next time.

    3
    « Disappointed »

    Not up to Prestige standards. Room was overpriced. Loud A/C in room made it difficult to sleep. Poor breakfast at restaurant. No a la carte menu, only small, unappetizing buffet. Indoor pool downstairs was not appealing. Would not stay there again. Not recommended.

    2
    « Disappointing! »

    As a gold elite member, I have stayed in a lot of Best Western even into the the United States. This by far was one of the worse ones I have stayed at. Front desk were nowhere to be found while there was 3 other guests waiting to check-in. There was no welcome to Radium or Best Western. As a Gold member I had to ask for the extra and she said "oh" and went in behind and got 2 gift bags containing a can of pop, chips & cookies. Our room was located street level and the window hinge didn't lock at all and window very loose. Our room was located right next door to the guest laundry facilities which became noisy at times. Breakfast is at your cost - even though it is possible when you have a restaurant in the hotel to have a quick start breakfast (seen and we have done many hotels). Small menu with only a few things to pick from would of been nice. Next time we will be staying at the Best Western in Invermere. Certainly not a hotel that is friendly and welcoming to their guests or accommodating.

    4
    « Nice »

    Typical best western which we like to book at . Clean , comfy ,friendly staff . Great location Quick drive to the springs . Great price . Looked like a nice restaurant but we didn't get a chance to try it nor the pool as we were there to go to the hot springs .

    4
    « Great views/ Very Clean/ Comfortable »

    Stayed at this property for two nights as part of a trans-Canada road trip. Opted to stay in Radium rather than paying Banff's hotel rates. The room was a little pricey at $150/ night but I left feeling happy that we stayed. We were provided with a two queen room on the main floor that had an amazing view of the mountains. The room had two sitting chairs by the window I enjoyed a couple glasses of wine watching the mountains. The room was very clean, it seemed like nobody had every been in it before (and it was a pet room)! The decor was modern and furniture/ bed very comfortable. We enjoyed dinner on the pub patio which was nice and watched the mountain goats walk by! The hotel is a short drive from the hot springs which I highly recommend visiting. We stayed mostly at Best Westerns throughout our trans-Canada trip and this one was the only one that did not offer continental breakfast. We also ate in the pub which was nice. I would recommend this property to others and hope that I will be able to visit again.

    4
    « Nice Mostly Clean Place »

    The rooms at this hotel are quite clean. I was disappointed that there were no double queens available but i understand being that this hotel caters to a different crowd. I do wish that the hotel was a bit more secured with keyed entries in the back. As i assume the back hall sometimes gets unpaid guest using it to warm up in the winter (and possibly for a bathroom as it did smell quite bad)

    3
    « Surly Staff; Noisy Room, Not Worth the Price »

    Bad experience started with check-in. The front desk person gave incorrect information on the room location, the parking and the alternative entrances. She apparently didn't know one could enter in the back and not walk up stairs to the first floor but rather get to the elevator. I tried to elicit specific information from her but she brushed me off and went on to another guest. Unfortunately we got to know both the elevator and ice machine quite well as our room was right across the hall and there was no insulation covering the 2 inch gap under the door. We stuffed a towel in but it did not help and they were both used throughout the night. In the morning it turned out that the available breakfast was not included as was implied when the reservation was made. That assumption was likely my fault but by that time I was willing to blame everything on them.There are a number of other hotels in Radium Hot Springs and I urge you to try those.

    3
    « Use only if you can't do better »

    While it's an average hotel (despite the 'Prestige' title), the beds are below average in comfort. The TV picture was distorted indicating they're cable service is sub-par. Albeit we spent most time outside as the area is beautiful. Watch out for food prices in the dining room: we were forced to pay $15.00 for a terrible brunch with the typical canned eggs and poor overall selection and quality. They didn't deliver the breakfast vouchers promised upon reservation. You can do better at VRBO re condos in the area - better ambience too. Would return only as a last resort - and it is a cut above some of the other local hotels. Go condo.

    4
    « Very impressed »

    This hotel was very clean. Check in and check out was quick and service was friendly. Our room was large and nice that the ice machine was close. Highly recommend staying here. we only had breakfast at the restaurant and would recommend trying a other local place or Timmies down the road in Inveremere, very average at a high cost. Will return and stay again.

    4
    « BW Plus... Minus Breakfast, Plus Wildlife! »

    Beautiful motel on the edge of town. Pretty, spacious, clean rooms with nice bathrooms and comfortable beds. Yes, had to pay for a bite of breakfast - thought they were standard with BW Plus, but maybe not in Canada? Just 5 minutes from Radium Hot Springs in Kootenay National Park. First time visitors and it was well worth it! The hot pool is really neat. Some strange rules - you leave your shoes in the hall outside the lockers. Still very awesome. We hit the motel pool in the morning and had it all to ourselves. The staff is fantastic, everywhere. And our morning visitors were a treat. We'll go back!

  • 5
    « great hotel »

    In an area full of smaller motels the Best Western is competitive in price and offers a great stay in Radium. The lounge has great food and the wait staff when I stayed there was fantastic. Highly recommend.

    5
    « New, clean and current »

    I recently enjoyed staying a couple of nights in this hotel with me elderly parents. This is one of the newest hotels in Radium. The staff is friendly and eager to make your stay comfortable. The hotel is clean and quiet and the rooms are spacious. The beds are very comfortable. I had to request thinner pillows and those were delivered promptly. They were also able to provide decaf coffee on request. The room was a bit warm but we were able to open the wind to get some fresh air. Wifi works in the room but can be slow to connect. I looked in on the large fitness room and the pool and hot tub, though did not use any of these amenities. Overall, this was very good value for the money.

    5
    « Best Western Prestige - Radium »

    Clean, quiet, new hotel with excellent service. Particularly good value - only $125 a night all in during the busy June tourist season. Lots of good hiking opportunities in the area. On site restaurant.

    4
    « Weekend getaway »

    We got an executive suite and worked well for a family of four with children age 3.5 years old. The beds were super comfy which is always a must. I wish we could have ordered movies but that's not a deal breaker. We went to the restaurant for breakfast and they were only doing a buffet. It was very underwhelming and made us not go back there for future meals. Would definitely stay at the hotel for future visits to Radium.

    4
    « Nice Pre-Summer Vacation!! »

    This is a lovely hotel in Radium Springs. We had never been there before, but once we got there you could see a lot of the hotels/motels look really run down. My wife made the comment that we picked the nicest looking affordable hotel in the area. The staff were very friendly and they have a nice restaurant in the hotel. We only had breakfast there but it was good. It is only a minute drive to the Hot Springs which was convenient as we went there a couple of times. This place also has a nice sized swimming pool and hot tub. Very good hotel and great value. Also pet friendly as we were allowed to keep our 2 dogs in the hotel room. Would stay again if we are ever in Radium again.

    4
    « Nice »

    I really like this hotel, the staffs is nice and rooms very clean, non smoking. Good pool inside. Only problem is the restaurant, few options at breakfast and the price is overrated for the size. I didn't try lunch or dinner. Have good restaurants near.

    2
    « Advertising triumphs over substance »

    The website on this hotel promises a full service Inn with amenities stretching down your arm. It delivers on half of them. There is no restaurant service during the day. It appears as though the owner is pulling back from offering service in order to save a few bucks in a failing concern. That is just an impression. Housekeeping supplies are stacked in the lobby. This place is not well run. Front staff try hard, though.

    5
    « Great View »

    Love the view and Excellent Service and affordable price, location is very close to everything it was 20 mins drive to Fairmont, and about 5 mins to a Golf Course and Radium hot Spring. I would definitely will come back to same hotel and will probably stay more than 2 nights. We get to see mountain Goats in front of the hotel every night and they were harmless animal. I will definitely will recommend this hotel to my family and friends.

    3
    « Not worth the money being charged »

    Hotel was ok/average, however the price I paid wasn't worth the stay. Pillows were very uncomfortable, really old kitchen supplies, its not bad if you can't any good quality hotels, since the location is pretty good for Radium/Invermere, the key is to book way in advance at a better hotel rather than stuck with something average at the end.

    4
    « Weekend stay »

    From the time we booked until the time we left the staff were excellent and value for the price was great. Our room was relatively quiet with easy access to the pool and fitness room area. It could use a bit of an upgrade however it was clean which is the main concern. An outside sitting area would have been nice but overall our stay was fine.

  • 5
    « Raid on Radium »

    We enjoyed the hotel. It is almost out of place for its high degree of comfort/appearance/quality in such a small town. Its right down town near the hot springs and shopping. At busy times it could be a 2-3 minute walk to the front door from your parking spot. We thought the restaurant was overpriced, but the whole town is higher than what we expected.

    5
    « Great Stay! »

    We were travelling in a group of 7 people and shared 3 rooms, the hotel and staff were great. Had no problems. Clean room, friendly staff, and great location. The Italian restaurant had delicious food. The only thing, the drinks and food seemed a tad expensive, but then it is in BC.

    4
    « Radium BW »

    The rooms at this hotel were very large and clean. Temperature control worked well and the amenities were excellent. The noise unfortunately was terrible with thin walls and loud people. Staff did not care about this

    5
    « Great Staff, Clean and Updated Room »

    Ive stayed at a lot of places in Radium before. This was my first time here and I was very pleased. I wound the best deal on Best Westerns website. I will come back to this hotel for sure. It is a bit more money then a lot of others but I thought it was well worth it.

    1
    « Not such good value... »

    We booked a luxury room through the web. At 200+ we expected something better than a motel. At check in the receptionist forgot to give us the included breakfast vouchers. 'Luxury' meant a kitchenette in a corner of the room. Unfortunately the room was at parking level one floor lower than the reception. We asked to change for an upper floor. We were offered a room in which somebody smoked recently. An other change brought us to a standard room, facing north and a quite noisy road. The receptionist did not propose to adjust the price and we had to insist for it. We had to wait to be seated for breakfast. The eggs were not prepared as ordered and the toasts overdone. The rooms are large and decently decorated. The bedsheets were not ironed. The bathroom was clean.

    4
    « Very clean and good value »

    The hotel is much newer and modern than most of the hotels in the Radium area. The rooms are a good size and very clean. The location is central to the Radium business district, so you are within walking distance of anything you need. I would definitely recommend this hotel when staying in the Radium area.

    4
    « Value for money at Best Western Radium »

    The room where we stayed was clean. Beds were comfortable. There was a jacuzzi so thats a plus. Wifi was fast. Front reception was friendly and accommodating. The carpet in our room needs some cleaning though specially near the cooking area.

    5
    « Awesome room Awesome gym! »

    Stayed in a king suite for one night and it was really nice. the hotel was clean, very friendly and helpful staff. The room itself was spacious, clean and very comfortable. It was also quiet and we had a great sleep. I also have to make a note here about the in hotel gym. I was very impressed with how good it was. most hotel gyms have a treadmill or two and maybe a universal machine if you're lucky. not the case here. The had various free weight machines, cable machines, smith machine, treadmills, a concept 2 rower, they even had a dumbbell rack with weights up to i think 90lbs and benches. it really was a fully equipped gym. Honestly if nothing else i would stay here again just for that.

    4
    « Very very good hotel »

    We stayed overnight and were very impressed. They are a dog friendly hotel. Easy walking distance to Radium Hot springs pools.We are going back for another stay over the weekend the last of May. Approximately 3 hour drive from Calgary, Alberta.

    3
    « Elevator not working and staff not trained well »

    We were greeted with the message that the elevator was out of order and we had a choice of level 2 or 3 with no one available to help with our bags. Since my husband cannot climb stairs we were aghast. The girl at reception finally got round to telling us that reception was actually on level 2 to our relief. The room was average but clean. I think they should drop the plus prestige from the name.

  • 5
    « Comfortable stay after a day of golf.. »

    Wonderful hotel. Super staff from Marlis at the front desk to the friendly lounge barkeep from Leeds whose name I can't remember. Comfy bed and nice location with easy access to everything in Radium. The pool area was also very neat and orderly. We'll definitely be staying there again next time we're going through Radium.

    3
    « Not a Typical Best Western »

    This Best Western doesn't have the same great experience most Best Westerns do. Staff at desk not that good, broken hair blower, broken elevator (and staff laughed about it), and the restaurant isn't open late,

    5
    « First time back to BC since 1972 »

    Radium was beautiful. We enjoyed our drive, and overnight stay. Unfortunately the hot pool was closed at the Springs. All the water was pumped into the Cool Pool. We enjoyed the atmosphere & that pool though. So it was still nice. The town was easy to get around too. And we enjoyed shopping at the local merchants.

    4
    « Lovely hotel in a beautiful setting. »

    While this location in Radium does not include breakfast the room and amenities are lovely. The walls are thin though if you have neighbours with loud voices. The staff is courteous at the front desk and in the lounge and restaurant. If you like a thinner pillow you may need to bring your own as the ones on the bed are quite thick. But all in all this is a lovely place to stay in a beautiful setting at Radium, BC.

    1
    « Not good »

    By far the worst experience I have ever had in a best western. It's the little things. Like the jacuzzi tub drained water so low my toes stuck out and breakfast was not included. The lady at the front desk seemed less the concerned with making us happy. I have never stayed at a best beaters that did not included breakfast and she informed us only after waking up the next morning to eat that it was an extra cost. I spent more then enough on an extra nice room. I like to wake up and just go eat and not have to pay more. Also the restaurant server didn't know anything and constantly had to ask her coworker. She was very slow and took forever to even bring us drinks and it appeared as if she only had one other table. This has made me never want to stay in a best western again.

    5
    « Good value »

    For the price of the hotel, it was great. The room was very clean, well decorated and modern. The restaurant was decent and the staff friendly. At night, it was a bit noisy in the hallway but that's a fact of life in a hotel.

    5
    « Great value for money. Amenities and friendly staff abound! »

    I visited the hotel with the family and we got a suite with 1 king and 1 queen with a full kitchen! The suite is huge and can easily accommodate 6 if needed! The king bed is in a separate room, queen bed and pullout kitchen in main area, table with 4 chairs AND a full kitchen. It's full enough that we cooked a whole meal from scratch with 3 dishes! Staff was also very friendly. Our room was being cleaned at the time we arrive (early checkin) but the cleaning staff (JR?) was prompt and let us in immediately after cleaning. He even asked us if the rooms are up to our standard later on. Overall, it's a great value for amenities, location and its friendly staff!

    4
    « Clean, Bright and Reasonable Price »

    My wife and I had some concerns about checking in because we had read some poor reviews on TripAdvisor. However, we were pleasantly surprised to stay in a clean, quiet and inexpensive room! The room (208) was very clean, large, quiet and had a comfortable bed (there are two queen beds but we only used one). The service at check in (February 27, 2016) was excellent. We would happily stay at this Best Western again and recommend it to others-you won't be disappointed.

    4
    « Clean, pleasant stay »

    We had read several reviews about the Best Western, some concerning. When we checked in we were given a key to check the room, which was very modern and spotless. We had a very pleasant night at the Best Western Plus and would stay there again. The only downside in winter is that there are very few places to eat with the hotel restaurant being well priced, but bland.

    5
    « Spacious suite, great hospitality »

    We went away for a long weekend in February and stayed in the Best Western in Radium. We booked the kitchen suite, which was very spacious an well equipped and very neat with all the basics that you would need for a quick meal. We also had the buffet breakfast twice at the restaurant, which was absolutely fantastic! Great service, great staff! Highly recommend !

  • 5
    « Very Satisfied »

    Clean and big room, polite and helpful staff. Pool and fitness room are very relaxing. No breakfast included, too bad. but there are a lot of restaurants nearby. Parking lot too dark, should provide more lights.

    4
    « Nice kitchen suite with lots of room. »

    The kitchen suite amenities are pretty good. Nice kitchen set up but no dishwasher. The cabinet were freshly stained and we could smell paint fume still... The bathroom is very nice, freshly renovated by the look of it. You can enjoy 2 large 40+ inches wall mount TV in the suite. I like the fancy Timex clock radio with sound effect for sleep aid: brooks, wages, etc... It was the first time I come accross such a clock radio in an hotel room. The pool area and hot tub is pretty nice. The training room is large with lots of equipment. The sound proofing is the downer. The doors, floor and ceiling transmit noises of all kind so you hope for good neighbours. We were not too badly surrounded except for the bunch of kids that wanted to use the pool at 7am Monday while their parents stayed in bed. That makes for lots of noise when the kids can't make it back in the room and knocks door like mad scientist. They also knock the wrong door once in a while. I would suggest to open the pool at 8:30 (ILO 7) to keep the noise down in the place.

    4
    « Well Maintained, Clean but Noisy »

    My husband and I stayed here for a one night couples retreat from the big city. The service was excellent, room was clean and well maintained. Our room wasn't much for the cost, but the view was spectacular and there wasn't much street noise because we were on the back of the hotel. The restaurant had great service and good food/prices. My only complaint would be the noise. We could hear the television on one wall late into the night, banging on the other wall, and the group of young people across the hall who had a party until after 2 a.m. There was a door near us that shook our unit every time someone used it, so as soon as people started leaving, we were up. We got less than 4 hours of sleep and went home to our quiet beds for a nap. It wasn't much of a quiet getaway, and I don't expect we will be staying here again.

    3
    « Clean and Friendly »

    First of all let me start by saying that the room was clean (which is my number one priority) and the staff friendly and efficient. The onsite restaurant was okay though nothing special. My sleep was decent though the pillows could be better and the bathroom is somewhat poorly lit.

    5
    « Perfect sleep »

    We came here to see the hot springs and it was getting late so we decided to stay here. Sure glad we we did. The place is amazing. Prices are great. The front desk service is top notch as well as the manager who also helped. Same with the restaurant it was amazing. The rooms were perfect. Clean and the beds were super comfy. I will come back here and highly recommend this to my friends.

    4
    « Prestige Hotel Radium »

    Good place to stay for several days rest and relaxing. Hotel is beside road to Canfor so lots of semi traffic. Not too noisy, but noisy enough. Food in the restaurant is great. Cabina pizza was a favourite.

    4
    « Comfortable Stay »

    Good experience, clean and good rooms. Breakfast not included, but breakfast buffet in the Restaurant good. Indoor swimming pool and Hot Tub. Very central, and walking distance to restaurants and shops.

    4
    « Frictionless »

    Made the booking online and arrived for a late checkin. Everything went smoothly. Room was clean. Everything worked. Completely standard room for a new "country" chain hotel. WiFi was fast and worked flawlessly. Close to everything (of what there is in Radium). Very close to the Hot Springs. An easy run to Invemere. On-property restaurant was "ok". Uninspired, but edible food.

    5
    « Friendly Visit »

    We had a great stay in Radium at the Best Western, comfortable room and the restaurant and pub were great. The hotel employees gave us good information on things to do, we enjoyed seeing the wildlife and checked out the stations of the cross walk. And as always the hot springs was there to ease our aches and pains.

    5
    « So Welcoming »

    We stayed here over New Years for our anniversary and the staff was amazing! So welcoming and made us feel very special. And the New Years party was fantastic at the hotel. Would definitely stay here again The only thing is we wouldn't eat at the restaurant attached again. It was pretty sub par. Otherwise fantastic

  • 5
    « Beautiful suite »

    We booked here for over New Years and we're thrilled with the suite we booked. It was very spacious on the third floor at the end of the hall which made it pretty quiet seeing the elevator was at the other end. The only thing we occasionally heard was the ice machine. This suite had a full kitchen (stove, fridge, microwave, toaster, coffee maker, pots, dishes etc). It was nice to make a hot breakfast in our room in the mornings, I'm sure people could smell our maple bacon both days!

    5
    « We spent a night at the Best Western Prestige Inn in Radium Hot Springs »

    The Best Western Prestige Inn at Radium Hot Springs is a great place to stay a night. We stayed in a pet friendly room. We had a cushion for the dog and also they had left pet bowls in the room. It was a fair sized rom with two queen sized beds. We had a great view of the mountains outside. The staff were extremely friendly and efficient. The night manger was very helpful when we had to take dog outside at night. There was also a great hot tub and pool.

    2
    « Just doesn't cut it! »

    This is a nice looking and clean property and up to the Best Western Plus level but that is it. At this particular hotel if they tell you they have the complimentary breakfast, that all other Best Western Plus hotels I have been to lately do, it is not true you will just being paying more for your room to accommodate breakfast. I travel a lot and for the past couple of months I have been comparing Best Westerns. In this review I will point out some issues and then go on to explain why this happened and how it can be solved for future guests. No matter where I stay I expect cleanliness and comfort but what actually makes a hotel something to return to or recommend is it's service. Hotels are in the hospitality industry and the most important thing all of the staff need to focus on is Service and at this property the Front desk staff where lacking terribly in these skills. When we arrived the staff were not friendly at all. They got the basic paperwork done and had me on my way down the hall without any greeting or conversation about our stay or even information about the hotel such as parking, eating, pool hours or area attractions. We headed to our nicely decorated and clean room to find a very strong odour of diesel or oil in our room. I noted that the parking lot was outside our window so made sure the windows were closed and turned on the bathroom fan while we went out to eat. When we returned the smell was just as strong which confirmed my suspicion that the smell was not coming from the parking lot but was probably in the carpet or something like that and that sort of smell is very hard to get out. I nicely approached the front desk to ask to be changed to a different room as the odour was just too strong for us. The staff very rudely with some sort of chip on their shoulder, told me that "it was from the parking lot and they were sold out so no rooms were available". I knew that was not true and advised them that we had not unpacked, had done what we could to get rid of the smell ourselves and now we wanted a different room. She sent me back to my room to wait for housekeeping??? When the housekeeping staff came he checked the windows and offered to spray air freshener for me. I declined and told him I wanted to change rooms. He made a phone call, spoke a different language in front of us, and then asked me to check out a room 2 doors down. It was great! Not a bit of odour. So I thanked him and moved in immediately where we had a comfortable night. If a hotel has problems with odour from the parking lot they need to do something about it not just tell guests "oh well". As well never speak a different language in front of guests as they know you are just saying things you don't want them to hear. It is disrespectful and rude once again. Now I will explain why this happened to help owners/managers change their policies and train their staff and to help those of you booking. Hotels put their rooms on third party sites like expedia or travelocity for lower rates, but they don't like it when people book through these sites because they don't get the commission. So they are sure to give these customers the worst room in the building when they check in. They would deny this to your face but it is very true. Therefore when I am looking for a room I do look at these sites and then I call the hotel directly to book with them so that their staff can have the commission on the sale instead of the third party site. I do ask if they will match the third party rate. In this instance the front desk staff refused and the difference would have been $40-$50/night. So I booked through the third party. Now when we arrived they were ticked off because they had not got a commission and proceeded to treat us as poorly as they could to make a point. So here is the point they made. A few dollars of commission on a 1 night stay has made it so that we will not be a return customer and we will be sure to tell everyone of your poor service. The idea of putting rooms on a third party site is to bring a customer in then wow them with your service and facilities so that they will love it so much that they will return and pay the full rate and tell everyone else how great your place is. The staff here failed, failed, failed! Owners/managers this room was going to sell for the discounted price anyways why not let your staff meet the third party rates for first time guests and then take the opportunity to wow them. If you don't want your rooms sold for a discounted rate then don't put them on third party sites, but under no circumstances should your staff be rude or unaccommodating to any guest. Rudeness and lying are not acceptable and your guests are not stupid. So make sure they are happy and comfortable and get in there and get the odour out of that room.

    5
    « Nice, clean, convenient location »

    Best Western Radium, is a nice, clean, great location motel. close to Radium Hot Springs, * Radium Hot springs is 1/2 price of Fairmont hotsprings, which is also an easy drive to the south of the motel (30 min maybe) watched wildlife eating grass from window of room.

    3
    « Average accomodations »

    Friendly Staff. Adequate Room. Hot Shower. What you would expect from Best Western. Radium is a small village and as such, everything is fairly close-by and walking distance. Conveniently located for highway access.

    5
    « Great Hotel with Comfortable beds and good food »

    Beds were great - very comfortable. It was nice to see that when we booked the queen/king bed 1 bedroom suite there were actually a king and a queen bed. You usually find the queen bed is a pullout couch, but in this room there was a queen bed as well as a pullout bed in the living room so that was nice. It was a very comfortable suite with a full kitchen. It was like staying in somebody's apartment. It's not the first time we've stayed here and we will definitely stay again. Also the attached restaurant has good food, and coloring for the kids to keep busy while they wait for their food. And I'd also like to add that I forgot to bring shampoo, which is always a scarey thought to use hotel shampoo as it usually turns your hair to straw and a frizzy mess. However my hair was actually soft and easy to brush after using the shampoo and conditioner that they supply - so that was a bonus.

    4
    « Nice Hotel, but bad meals at the onsite Restaurant. »

    Stayed at this property at the end of October. Nice clean, updated and comfortable rooms. Great front desk staff. Had a really bad meal in the Italian Restaurant on site. Aside that the meal was overpriced and we had to wait for it for more that 45 minutes my meal came with a beef vegetable soup which I'm sure came straight out of a can, was cold and was so salty that I was not able to eat it. My main course meal veggies were burned ( grilled broccoli and red peppers). I have never had grilled broccoli! The pasta had a white sauce that was uneatable. My husband meal was as bad as mine. The waitress kept passing by trying to sell us more beverages after we told here a few times no thank you. Next mentioned about our experience the front desk staff and was told "I'm sorry". I will stay at this hotel again but will never eat at their restaurant again. Next morning we had a great meal at the restaurant next door The Melting Pot!!! excellent breakfast and service.

    4
    « Family Suite - Radium Hot Springs »

    This review is a little delayed as we stayed in May 2015. We were 6 including my 89 year old mother. The family suite was nice with 1 double, 1 king in a separate bedroom with a spa tub that we didn't use and 1 uncomfortable pull out couch and a kitchenette. The hotel is clean and new. There is no breakfast only a coffee/ tea service in the lobby. The grocery store was within walking distance and they have many take out/ easy to prepare food items and make the most delicious bacon cheesy twist buns daily. You can walk to several restaurants. We didn't use the pool as we went to the hot springs. For the Hot Springs be sure to take towels and pool slippers. Our group of 6 was $38 and well worth it. The cooler pool is still very warm. Overall we had a wonderful visit. The mountain goats were a delightful experience as well.

    4
    « Overall satisfied »

    very clean..staff is very helpful..accessible to everywhere u want to go!! and another perks is they have indoor swimming pool which is good.. and very close to radium hotspring too. 10 mins drive to inveremere and 20 mins to fairmont..

    5
    « nice location »

    This hotel is beside a beautiful rotary park, with a stunning view of mountains and valleys. It is also close to restaurants. The staff is friendly, our room was clean and the bed was quite comfortable. The internet was strong and we had no problems using it. They are also close to radium springs spa. We felt that we got good value for our money. We would definitely stay again

  • 2
    « Prestige Inn »

    Entertainment was awesome. Service was poor, as was food and price at the bistro. I was told though that the rooms are nice and clean. I have not stayed here as a guest in a room so could not give an hands on review of rooms. If the source who told me rooms were very nice etc, then they were.

    4
    « Clean and convenient »

    We stayed at the hotel while we were visiting Radium Hot Springs. The hotel was clean and conveniently located. We were able to walk around the town where large sheep wander freely. The room was clean and the bed was comfortable. We only had breakfast there which was fine but nothing special.

    2
    « A 'glitch' in Best Western hotels »

    well located for Radium Hot Springs attractions - 5 minutes from the hot springs (by car) Clean and well presented hotel - usual 'neutral' decor in corridors Reception staff member on check in was very ' matter of fact' and obviously needs to go on a ' cheer up and charisma course'! When asked if there was any ordinary orange pekoe tea available she simply said ' there is whatevers there'. made no attempt to obtain any or offer alternatives. nearly smiled at one point! asked me for photo ID on check in, when I was unable to provide any, she simply said 'ok thats fine then'! so if its fine, why ask for it in the first place?? also asked for a visa card for 'room deposit'. I don't have a visa card, so needed to use my wifes. I asked ' what if I didn't have one?' ;was told ' I would have to take $100 cash room deposit then'. WHY? she said it was for incidentals...There are no 'in room' facilities to pay for!!!!!!! I definitely think this is a 'computer says it policy' which some staff are unable to get round with common sense. why oh why do hotels charging rates like these still insist on only providing paper cups and plastic stirrers in the rooms? surely its not beyond the realms of capability to provide cups or mugs and spoons to clients? its a hotel room at $140, not a fast food joint!! Having said all this I am sure this is a one off for BW - have used there hotels in UK, Canada and USA for years with usually no complaints

    4
    « A clean and comfortable accomodation »

    Our experience at Best Western Radium was very good. Would definitely recommend this facility. Only thing we would change is we would probably bring our own pillows if we're on a road trip as the pillows here are bulky and quite hard. We asked for assistance with flat pillows but were told there was no flat pillows available. The restaurant was good, a little slow in peak times but on vacation that's acceptable.

    2
    « Colossal Waste of Money »

    There are lots of mom & pop motels in town that I don't think showed up on the internet search, but we'll try those next time. They all had vacancies during the week in late Sept. & early Oct. The owners wasted a lot of money making the nicest looking chain motel room I've ever seen, but they gave not a thought to guest comfort. Really too bad so much money was wasted on the look of the room, but it is not a nice place to stay. Clean, with good mattress & pillows, and manager was nice, so I generously gave them a two, but that's where the good qualities end.. Extremely noisy doors, among the worst I've ever heard. You hear lots of doors near and far banging loud enough to make you jump even when you aren't trying to sleep. No good gasket system to dampen the sound, and the latching mechanism is extremely loud too. The door also doesn't block much noise from the hallway, you hear people talking almost like the door isn't there. You also hear neighbors wheeling their suitcases across the noisy rough tile entryway in their rooms. Yes, tile, instead of carpet that would dampen a bit of the sound. They don't use fitted sheets so they would come untucked within a few minutes leaving you touching the unwashed mattress or mattress pad, except they don't even last a few minutes because the sheets are so small they aren't tucked in over the ends to start with, they go maybe two inches over the ends. What happens if you lie on your stomach with your toes over the edge? I guess you get to pick-up athlete's foot or toe fungus from a previous guest when your toes touch the dirty mattress. And it had the worst toilet ever! When we first flushed it, even with just liquid, it didn't flush stuff down well at all. And it is so tiny a man can't possibly use it in a normal manner, you have to hold onto your junk to try to keep it from touching the inside of the toilet, and there is no room to go #1 & # 2 at the same time, you have to shift things around--very rude to expect guests to use one of these, even smaller than a regular round bowl toilet. But it gets worse, even holding my junk up high, I thought, I flushed and found my sack immersed in icky toilet water, not splashed, but immersed, the water rises very high before it flushes down. Good thing I was about to get in the shower, but gross. All the money they wasted on stupid fancy design features and they can't spend $10 more for a decent toilet? And then there's the sink. One of those weird bowls that sits on top of the counter, and this is the highest I've seen. Maybe 10-12" above the counter. That leaves almost no room to move my hands & wrists when washing my face, etc. And I'm taller than average. Even harder for my wife to use. Painful to the wrists. The shower head was great, except it was so high my wife had to stand on tip-toes in the shower and then could just barely move it. Very dangerous. The pipe came out of the wall at a decent height but they had a curved piece added, a design feature I guess, that moved the head up higher. And the AC didn't work. I had the window open until the construction worker guests started coming back and smoking in the parking lot. When I closed it the room temp was ok for awhile so I didn't notice the AC wouldn't come on until it got stuffy a few hours later. I tried every possible way to get it to turn on, even unplugged it for awhile to reset. I wasn't going to change rooms late at night because I thought we'd lose more sleep by doing that, so fortunately the road noise wasn't too bad late at night and I could open the window and turn on the bathroom fan to pull in a little cool air. I thought the "Plus" designation might mean something when I made the reservation, but this is the 5th Best Western in a row, the last 2 having the "Plus" designation, that has had serious problems of different types so I guess the chain just doesn't do much to insure the franchisees follow good standards.

    4
    « Family Suite / Rdium Hot Springs »

    This review is a little delayed as we stayed in May 2015. We were 6 including my 89 year old mother. The family suite was nice with 1 double, 1 king in a separate bedroom with a spa tub that we didn't use and 1 uncomfortable pull out couch. The hotel is clean and new. There is no breakfast only a coffee/ tea service in the lobbly. The grocery store was within walking distance and they have many take out/ easy to prepare food items and make the most delicious bacon cheesy twist buns daily. You can walk to several restaurants. We didn't use the pool as we went to the hot springs. For the Hot Springs be sure to take towels, pool slippers. Our group of 6 was $38 and well worth it. The cooler pool is still very warm. Overall we had a wonderfull visit. The mountain goats were a delightful experience as well.

 

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·Desde el aeropuerto de Calgary: tome la autopista Trans-Canada/Alberta 1 oeste en dirección Banff y avance 350 metros. Incorpórese a la autopista Trans-Canada/AB-1 oeste, 144 kilómetros. Tome la salida AB-93 sur hacia Radium Hot Springs, 280 metros. Gire a la izquierda hacia Banff Windermere Parkway/Icefields Parkway/AB-93 sur, 10. 1 kilómetros. Continúe por la autopista Kootenay/BC-93 sur hasta Columbia Británica, 93,8 kilómetros. Avance por Main Street East, 230 metros. Gire a la derecha hacia St Joseph Street y verá el BEST WESTERN PLUS Prestige Inn Radium Hot Springs. ·Desde Cranbrook: tome Van Horne Street norte/BC-3 este/BC-95 norte hacia First Street norte, avance unos 9,1 kilómetros...

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