BEST WESTERN Hotel Waukesha Grand,  Pewaukee

4.0/5  - basé sur 237 notations.
2840 N Grandview Boulevard, 53072-5540, Pewaukee, United States - Ver el mapa
+1 262 524 9300 +1 262 524 9305

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La comodidad y el confort convierten a este hotel de Pewauke situado junto a Milwaukee y el centro de exposiciones del condado de Waukesha en el lugar de alojamiento idóneo para huéspedes en viaje de placer o de negocios. Situado junto a la salida 293 de la carretera I-94, el BEST WESTERN Waukesha Grand proporciona un cómodo acceso a las principales atracciones de la zona. El hotel se encuentra asimismo junto al centro de exposiciones del condado de Waukesha, que acoge el evento anual Waukesha Kennel Club Dog Show y la feria del condado de Waukesha. El complejo deportivo Center Court acoge vibrantes partidos de voleibol y baloncesto, al tiempo que los aficionados al béisbol podrán asistir a un partido de los Milwaukee Brewers en Miller Park, situado a 24 kilómetros de distancia. Celebrada cada verano, la feria del estado de Wisconsin ofrece grandes dosis de diversión familiar para todas las edades. Los amantes de las actividades al aire libre podrán disfrutar de pesca y paseos en barco en el cercano Lago Pewaukee, practicar su swing en el campo de golf Willow Run o practicar senderismo y ciclismo junto a la ruta estatal Glacial Drumlin, situada a 80 kilómetros de distancia. En el centro de Waukesha podrá encontrar exclusivas tiendas, galerías de arte y restaurantes, estando el BEST WESTERN Waukesha Grand situado a poca distancia de las atracciones y eventos de Milwaukee, como por ejemplo el zoológico del condado Milwaukee, el Summer Fest y el Museo Harley Davidson. Los huéspedes en viaje de negocios apreciarán especialmente nuestra fantástica ubicación junto a las principales empresas locales, como por ejemplo GE Healthcare, WCTC, Siemens y los juzgados del condado de Waukesha. El BEST WESTERN Waukesha Grand está situado asimismo a sólo unos minutos del aeropuerto del condado de Waukesha, la Universidad de Wisconsin en Waukesha y la Universidad Carroll. Siéntase como en casa en este hotel que admite mascotas de Pewaukee, que cuenta con unas amplias habitaciones equipadas televisión por cable vía satélite y acceso a Internet Wi-Fi de alta velocidad. El BEST WESTERN Waukesha Grand ofrece un desayuno completo gratuito, una piscina cubierta, una bañera de hidromasaje, un gimnasio y un centro de negocios. Si desea disfrutar de un cordial servicio de atención al cliente y de una estratégica ubicación en Pewaukee, el BEST WESTERN Waukesha Grand es la opción de alojamiento idónea. ¡Haga su reserva hoy mismo y ahorre!

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Habitación 1

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Basado en la opinión de 238 huéspedes
 
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Excelente
 
87
Muy bueno
 
66
Bueno
 
55
Mediocre
 
19
Horrible
 
11
Con amigos Con amigos 24
De negocios De negocios 38
En familia En familia 107
En pareja En pareja 44
En solitario En solitario 14
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BEST WESTERN Waukesha Grand,Pewaukee
  • 5
    « Very Nice Hotel (but Mini-Pillows?) »

    Very nice, super clean. The location is convenient, with restaurants and strip malls around. I don't like the little square pillows on the bed, though. I've seen these before in hotels recently--is this a trend now? What is that about? Why do people like this?

    5
    « best place to stay »

    This place is a clean and nice relaxing place if your on the road like i am. the staff are so nice and will help you if you need something. the breakfast is Nice and has a good selection to choose from. the pools are very nice and clean and also, the property was super clean and pleasing to the eyes.

    5
    « Great place to stay »

    We stay here often as we visit family and friends in the area. We have always had a great experience. Of course there have been minor "glitches" at times but the hotel staff take care of things right away and there has never been anything serious or out of line. I don't even look at other hotels in the area to stay at..this is the place!

    1
    « This time room was gross! »

    We stayed here in June and loved our stay. This time we did not like it at all! Last time we were here, others in our group liked their rooms when they were not on the first floor, but those on the first said their rooms were gross. We ended up on the first floor this time and understood what they meant- our room was really gross. It was stinky, the carpet was damp, dirty, and very lumpy. The lumps were so big in places- it was almost like the carpet was laid over various things that were laying on the ground. The room itself was not very clean, and was damp. We did not walk on the carpet without shoes. The breakfast trays/bins were still mostly empty and was still hardly serviced. Very frustrating. It's a shame what a difference staying on a different floor can make your experience. Not planning on ever returning!

    5
    « family events »

    Great access to anything in Waukesha county and surrounding area. Super complimentary breakfast. Staff young but accommodating. Have used this location for rooms to book for large family functions such as weddings and funerals. Family members from all parts of the country were impressed. Very affordable rates.

    4
    « Good value »

    I have found Best Western hotels to be good value. Usually I (we) are looking for a place for an overnight stay while traveling. We always find good value with this chain. This hotel was conveniently located for my visit to this area. I would stay here again.

    5
    « Awesome Place (and visit the bar and grill two doors away) »

    Everything was excellent! Clean and comfortable rooms with great beds. Wonderful breakfast and staff, nice pool area and easy access to I -94. The Spring Grill and the Rox Bar (in the same building ) which is a short walk away from the motel is a definite must to visit if you stay at the Best Western. The restaurant is very reasonable and great for a family. The bar there is so much fun! I kept it short and simple but highly recommend this place!

    5
    « Accommodating »

    We had needs that were willingly met. However, I DO recommend that BW get recliners for their rooms. There are many people my age who NEED recliners in which to sleep. They CANNOT sleep In a bed. We found that to be a draw back and had to not go to BW on the rest of our trip/

    5
    « Wonderful place to stay »

    Kellie, the front desk employee was terrific. She went out of her way answering questions and helping with directions. The room was comfortable and quite. The complimentary breakfast was very good. This was our second stay and would definitely stay again

    5
    « Always a great stay »

    We stay at this hotel a couple of weekends a month...we have always had friendly service...a comfortable and very clean room and a great breakfast in the morning. The pool and jacuzzi are both wonderful. I tell everyone we know about this hotel and they should stay here when in town

  • 3
    « Hotel in Pewaukee »

    Hotel staff were efficient and nice but not overly so. Hotel room was clean and what you would expect from this level of hotels. The hotel is in the back of a shopping center and a little hard to find from the road. It is right off the interstate exit.

    5
    « LOVE staying at the BW Waukesha Grand! »

    Best rooms in town - excellent service, clean, wonderful beds, nice breakfast! We stay here every 6 weeks for the weekend and never have a bad room or experience. The staff is top notch, hotel is updated and clean, breakfast is better than most other hotels. As a 35 year veteran in the travel industry, I'm very keen to what makes an amazing travel experience and this is one of the finest at an affordable price. Look no further, you can stay here with confidence. Kellie and Brian are very professional and know how to manage/work the hotel scene appropriately. We'll keep coming back for more!

    1
    « Carpet was wet, sticky and dirty »

    The carpet in our room was wet, sticky and dirty. We told the man at the front desk as we were going out, and when we returned, he said they checked it, but it didn't feel wet. He also said they put a huge fan in the room. First of all, there is no way that someone could touch that carpet and not feel how wet it was. It was so disgusting that we couldn't walk without shoes on. Secondly, why would they put a fan in if it wasn't wet? The next morning we told the woman at the front desk and she instantly knew which room we were in. She said the AC unit upstairs was leaking. This hotel knew they had a problem with the room, let us stay in that room, tried to hide the problem and charge us full price. Luckily, we got a discount, but we will never stay here again.

    5
    « Comfortable beds »

    The beds were very comfortable with 3 to 4 pillows with different softness. Great water pressure in the shower with plenty of hot water. The staff was very helpful in adding one additional day stay without any trouble. The only thing to complain about was the toilet was very noisy when flushed. It was a little difficult to get to the hotel - had to drive through another parking lot.

    3
    « Not my favorite BW »

    The hotel has an awkward entrance through fast food restaurants that make it easy to miss. Our rooms smelled of smoke residue. The mattress was extremely bouncy and the pillows flat - all need to be replaced. The A/C did work well and cooled the room down. Breakfast was blah - the biscuits and gravy weren't very good, and the biscuits were in a basket covered by a towel, and with no tongs.

    3
    « Unresponsive Staff, though good Value »

    Good value for the location, but the staff could be more responsive. Do not use the Please make up room sign as they will ignore it and treat it as a do not disturb. Even though all the staff we ran into spoke perfect English, when we put out the sign for cleaning, it was ignored. The reason management gave us was that the staff did not read English, The sign has a picture of a person cleaning the room on that side, and is a different color, What? They are color blind and can't see pictures either? Also when it was made up the next day one would think that they were also a bit vindictive as the room was given only the most cursory cleaning with no TP refill though we were running low. Parking is VERY tight, so do not expect to park anything large. AC was extremely loud.

    4
    « Great deal for the price »

    I was super happy with my stay. The room was clean and the bed was very comfy. Staff was friendly and efficient even though they were swamped with three wedding blocks. Free breakfast had a good variety of hot and cold options. There were some small cosmetic things that could be fixed but for the rate I would absolutely stay here again!

    3
    « Just ok »

    This hotel needs updates. The couch in the lobby was dirty. I went to ask for conditioner and the front desk clerk tried to help me but all he had was a half used bottle. The maid did not understand what I wanted and brought me lotion. The shower H and C were backwards and hard to shut off at all. The towel bar was falling off. Our room was clean and the bed was comfortable. Pool is micro sized. Breakfast was fine.

    4
    « Pleasant staff, clean comfortable rooms »

    I hadn't stayed in BW in a very long time, and would happily recommend this property again. The rooms were spacious, beds comfortable, and clean. The breakfast was very generous, with many options, and the internet was fast, both were free.

    5
    « Treats you like family and great location »

    Second time at this hotel and again Kelly, the assistant manager was fantastic. We could not get our TV to work when we got to our room. Kelly came into our room and fixed the problem herself. Breakfast room is spacious and has a large array of foods to choose from and the friendly staff kept everything clean and well stocked. It is conveniently located right off the interstate with plenty of restaurants and a grocery store in walking distance.

  • 3
    « Disappointing details »

    We stayed at this property two years ago, and liked it, so stayed again this weekend. I won't be back. It was nothing egregious, just a lack of attention to details that makes you wonder what else has been missed. A friend arrived before we did and waited 20 minutes for someone to come to the front desk, despite using the courtesy phone and even calling the hotel number on her cell phone. When we arrived, I only had to wait a few minutes for the clerk I'd walked past as I entered to finish his cigarette and hurry in to wait on me. When we opened the door to our room, we were greeted by a huge roaring. Inside, an industrial-strength blow dryer was pointed into the room and the a/c was on full blast. This was a pet-friendly room and, while I appreciate that it appears they are attending to cleaning, it made us feel like we were walking into something "in progress," not a room that was ready for us (and this was 9:00pm). The bed spread and pillows were rumpled and the bathroom garbage had not been emptied, which furthered that feeling. I unplugged the big dryer and wheeled it out into the hallway, and re-spread the bed. Last visit, the lobby sported white leather (or maybe faux leather, I don't know) sofa. This time, it was a rather grimy and grubby white plush. Recommendation -- if you're going to go with something non-wipable, don't get white! The front entrance was Smoker Central. I appreciate that the hotel is non-smoking, but having to walk through the cloud of smoke to get in and out was ridiculous. Create a smoker's patio or something. Otherwise, this is an older property and that shows, but it really is very solid and, compared to more modern construction, I appreciate how quiet it is in the room. We just felt like the details that we appreciated last time -- super cleanliness, the unusual lobby design, the great staff -- had become pretty shabby and careless.

    4
    « Great location and price »

    This a no-frills hotel. You get a clean, comfortable room for a decent price! They offer free wi-fi and breakfast in the morning. They have a pool, hot tub and small fitness center. Everything you will need for a business trip or a quick family get-away!

    4
    « Nice stay »

    We stayed at this hotel while in town for a concert at Alpine Valley. Customer service at the front desk was wonderful and accommodating to early check-in. Definitely poor parking. Overall, I would stay at this hotel again.

    3
    « Nice clean hotel, parking sucks »

    I was in the area on business, it was not my first choice, but it was a nice alternative. The parking pretty much sucks, but this whole area the parking is just....F'ed up. If you have a trailer I advise you to park on the backside somewhere because you will not be able to park by the main entrance. The hotel itself is clean, the breakfast was nice as well. I did not check out anything else that the hotel has to offer like the pool or the exercise room. The WiFi is nice. LOL. The room was under $100, before taxes. Not sure what final cost will be.probably around $110.

    5
    « Fabulous accommodations and guest services!! »

    I would recommend this hotel hands down! They were helpful on the phone for making a reservation and the location is convenient along the interstate and close to Milwaukee and Johnson Creek. The room was immaculately clean and the bed plush and comfy. Good coffee and breakfast selections in the morning. Rate was very reasonable. But the best thing was the exceptional service from Tammie at the front desk. She was efficient and cheerful and went above and beyond to help me with my travel plans. I inquired about directions and travel time to Ten Chimneys the next day..she looked it up online and even printed it off for me. Then when I asked about a place to eat, she was able to guide me to a local grille that fit my needs and even called ahead for me to be sure they had what I was looking for. Vey nice!!

    3
    « Milwaukee Harley Davidson »

    Parking lots was being repaved not much parking at the time of our visit. Hotel clerk was doing his best with a large group check in, Rooms were ok they needed some maintenance loose wall paper. Pool wasn't very clean.

    3
    « Next to the airport »

    It was a simple hotel. Room was clean and the bedding kept clean. Didn't realize the airport runway passes next to the hotel so you could hear planes taking off and landing. Cool to see and did not disturb sleep because no flights scheduled during sleep hours. Breakfast was OK. The layout and seating seemed tight and there were a lot of people there so it was crowded, but it was free. Pool and hot tub were nice to relax in after our adventures for the day.

    4
    « Clean and appropriately priced for the area. »

    Entry and hallways were clean. Staff at desk were very helpful. Cleaning staff not so much. Friendly, but little or no English. Some areas(by the pool, vending machines, computers) were understandably messy. You would need help there 24/7 to pick up after some people. Driving to the hotel and parking can be a pain, but doable. Many food places/gas stations within walking distance. The room was clean and comfortable. A/C worked fine. Water was hot and good pressure. TV, mini-fridge and microwave were up to date and functional. I wasn't able to get my own breakfast, so I can't comment on the breakfast area or selection. But what I had someone bring to the room was excellent. Scrambled eggs, sausage links, waffles, yogurt and orange juice were all good. Price is a little more than I usually pay, but the area dictated the higher price. I checked lower price hotels in the area and they all had terrible reviews. I would recommend this to anyone. And yes, the elevator doors are slow to close. It will also go up instead of going down. So if you're in that big of a hurry, use the stairs.

    4
    « VERY Comfortable Bed, A Little Hard to Find! »

    You can see this hotel clearly from the highway but when you try to take a side street to get there - you can't seem to do it! That's because you actually have to zig zag your way through the adjacent strip mall in order to get to the hotel. THAT was pretty strange but ALL was forgiven when we slept in the MOST comfortable bed ever! We had a king and I didn't even notice my husband rolling himself into a taco during the night - my side of the bed didn't even flinch. It was the best sleep I've had in a long time. Enough with the bed! The room was very clean, the corridor a bit shabby near the elevator but after you see people coming and going with coffee and breakfast, you understand why. The staff was efficient with easy check in/check out. Best Western should do a better job of explaining how to find the hotel on the hotel sites though! We WILL stay there again. It's very convenient, clean and a good deal for the money - especially when you consider the ample lobby breakfast they offer in the morning. (Recommend changing the coffee to another brand, though)

    3
    « Nice place, not so nice parking. »

    The place was good, descent rooms, nice breakfast. The staff was friendly and helpful. We never used the pool, so I couldn't tell you about that. Parking was a little confusing, maybe because it was one way. One end of the building didn't have building access from the back side, so you did have to walk around.

  • 3
    « Decent hotel for good rate »

    I stayed at the BW Waukesha Grand for business in July, 2016. For the price in the Milwaukee suburbs this hotel was a good deal. My room was large, clean and appeared to be remodeled in recent past. All the standard mid range amenities like flat screen TV, chair and I had a comfortable King bed. My room also had a small refrigerator and microwave. Breakfast was good with pastries, cereal and yogurt. I really enjoyed the eggs, sausage and biscuits with gravy. There is an indoor pool and fitness room. There are a number of restaurants and fast food within walking distance. Parking is OK but it is one way around the building. Watch the signs or risk going the wrong way and causing someone to back up. Some questionable decisions were made during my stay that caused me to be less then pleased, one being the parking lot repaving causing a parking hassle and my room being without any television due to cable replacement from when I got back to hotel at 5 pm until I got back the next day. Basically I was told when I called about it that they replaced the box and wouldn't be back until tomorrow to activate it. No warning it would happen or notification that people would be in my room during my absence. Overall a good stay for the price.

    5
    « Best Western Waukesha Grand »

    Pleasant experience on check-in once arrived. Using GPS directions led to closed street that I asked directions a t a gas station and found out that I was quite close. Check GPS directions and consult map to find good route.

    4
    « Construction ?? »

    This is a fairly decent hotel with and excellent hot breakfast. We have been here before. This trip had a major drawback. They replaced the front parking lot. Not resurfaced, but replaced. The sawed up and removed the asphalt. The spread new asphalt and rolled it down. We were not notified before arrival and there was no notice until work started a 6:30 AM. This early noisy start occurred each day of work. There are a VERY limited number of parking spots in the rear of the property. We had to guess and park in lots of nearby other business. We never were told that this was OK, we jut did it. Also has one very slow elevator. 8+ seconds for the door to close and button pushing does not help

    2
    « Wedding »

    Checking in was very poor. They had no idea when rooms would be available. Most hotels have rooms ready shortly before check in time, this one was later and personal had no idea what was going on. Had a lot of couples behind us waiting to also check in. Everyone there was getting very upset with the service. Breakfast was terrible. Have had better at all hotels that I have stayed at. No towels in the pool area.

    4
    « Clean Motel »

    Very courteous and pleasant personnel. We originally booked for 2 nights but a change of plans, we only needed room for 1 night and we were told not a problem to bill for only one night. Rooms very clean and comfortable. Good breakfast. I would recommend this hotel to any one,

    5
    « Nice hotel, friendly staff »

    We had a King Room on the third floor. The room was a good size and the bed was extremely comfortable! There was a refrigerator and microwave in our room, plus a upholstered chair and a desk chair. The tv was large and had a very good picture. Breakfast was good with plenty of choices, and the coffee was probably the best coffee we have ever had at a hotel breakfast - my husband and I both commented at the same time about how good it was! The pool area was open and bright with large door/windows all around two sides, and seemed very clean. The hot tub didn't seem as hot as most hot tubs are, but it didn't bother anyone in our group. One thing visitors might want to know was that the elevator was SUPER SLOW! Not a big deal except in the morning when you are getting ready to go out for the day, and others are trying to get downstairs with their things to check out. The staff was very friendly and helpful, especially Kellie who was working on the Friday we checked in. She was over the top nice and we were joking with her because she played along with our banter and made us feel extremely welcome. All in all a very good place to stay!

    4
    « Better than expected it to be! »

    We were very surprised at our rooms! We had 2 connecting double queen bed rooms, and they were very clean, beds comfortable with lots of pillows, decent bathrooms, & pretty good service. I think the breakfast area is way too cramped and they run out of things too quickly, and the elevators run on Jamaica time (way too slow!). We would probably visit again though, as we were very satisfied over all.

    5
    « Friendly Staff and Clean Hotel »

    This is a nice hotel located close to the interstate. Very quiet inside with no noise coming in from the interstate. The staff in friendly and the breakfast area is CLEAN and looks nice. Breakfast options aren't numerous but the food that was provided was hot and fresh.

    4
    « Decent overall »

    The room was good. Our only complaint was that the metal bar on the door that manually blocks intruders from entering was broken. The breakfast was decent as hotel breakfasts go. Not especially healthy, but my standards are unrealistic there. The juice dispenser was out of order both mornings.

    4
    « BW - Waukesha or Pewaukee? »

    A little tough getting to the place - potholes & bumps in access road. Good value for the money. Near the interstate with easy on/off. We checked in early without any hassles. Comfortable, clean& quiet room.

  • 1
    « What a cluster! »

    If you don't mind an ice cold shower, TV that doesn't work, and outlets with no power, this is the place for you!!!!!!! Not quite sure how a hotel could strike out on all these fronts, buuuuuttttt unfortunately it did.

    5
    « Highly Recommend »

    We have stayed at this hotel several times in the past. We hesitated to stay again, as the hotel needed some updating. But, when we checked the hotel on the interent, we noticed the hotel had some updating, so we decided to give it another try. The stay didn't start out well, as the clerk who checked us in gave us a different price for the room than what we were quoted. Unfortunately, he wasn't as helpful as he could have been, nor was he offering a solution to our problem. Fortunately, one of the managers (Kellie) happened by and offered to help. Kellie carefully listened to our concerns, helped us where she could and arranged for us to talk to the head manager in the morning, which we did. The manager also listened to our concerned, was very fair and honored our quote. Our hotel stay ended up being fantastic. The hotel lobby has been remoded and looks great. The rooms have new bedding and were recently painted. The hotel is very clean and well maintained. The hottub was perfect; hot, clean and relaxing. The pool was also very clean and refreshing. The breakfast area was very popular, as the food was good. Waffles, fresh fruit, yogart, breads, biscuits and gravy, sausage and eggs. The hotel staff was very friendly, even the clerk who checked us in. I paid attention to how the hotel staff interacted with other guests, and they seemed to genuinely care about their guests. We will definitely stay at this hotel again

    5
    « Late night, late check out »

    The hotel was clean, well stocked, and the staff was great. We checked in at 1 am on a Friday and they were nice enough to let us have a 12:30 check out the following morning, even though they were booked solid for the rest of the weekend. The continental breakfast was nice as well.

    3
    « A luke warm stay. »

    The desk clerk who checked us in was lukewarm in his service. The hot tub was lukewarm as was the water for my in room shower. The eggs and sausage was lukewarm. The room itself was in good condition. The bed was also comfortable.

    4
    « Brewers Getaway »

    Have stayed at this hotel many times, and it never disappoints Breakfast area was recently redone, and is very nice, also a good continental breakfast. Lobby area was also redone in the last couple of years and is very inviting.

    3
    « Good, especially for the price »

    Little minor maintenance issues like shower handle installed upside down and curtain falling off the wall. Air is either on or off, so that makes it hard to maintain a temp, but it wasn't too bad. Overall very clean room.

    2
    « Waukesha Grand Best Western »

    We stayed at the Waukesha Grand on Friday night Had a terrible experience. 1st couldn't find me in the system, toilet ran all night, clump of hair stuck to the faucet in the bathroom. used the pool and the railings were very loose. then in the morning no food, person could not keep up with all the guests. person did not show up that was to do the breakfast. when the day shift person came on, the night person ran out the door, not bothering to help catch up. many upset people besides me, had to go some where else for breakfast. We do flea markets thru the year and like the location, would have to pay more but location. now may have to stay some where else.

    4
    « A great place to stay if you attend an event in Waukesha, Wisconsin »

    The primary reason we selected the Best Western Grand was because it was a pet friendly hotel. We couldn't leave the pet unattended in the room but the weather allowed us to keep her in the car with the windows rolled down bit when we attended the events. It is located near restaurants, grocery stores & a pharmacy, all within walking distance. A breakfast was served that included a nice variety of selections & eggs, sausages or bacon & biscuits & gravy. all was delicious.

    5
    « Nice Place to Stay »

    Nice Pool and i stay with familly very clean room houskeepers did great Job to clean room and easy in and out very close to freeway also good restrunt neat by we enjoy our stay. Front desk clerk very helpfully her name kelly

    4
    « A Good nights sleep »

    Great location, plenty of choices of places to eat and things to do. Good people here taking care of you at this hotel. it was quiet in my room even though there is a main highway really close to this property.

  • 4
    « Great value for the money. »

    Not luxurious, but quiet and clean. I have paid more money to stay in places that weren't as nice. Entrance and parking lot not real visible upon first approach. My only problem was spotty wi-fi in my room.

    5
    « Front desk staff exceptional! »

    We called 1 hour before our arrival to ask if we could check in early. Kellie at the front desk was very friendly and said it would not be a problem. We arrived and Kellie was there to greet us, we thanked her for letting us check in early as we were here to attend the funeral of my husband's sister. She was sympathetic and said if there was anything she could do to just let her know. The day of the funeral the weather was miserable and she even offered to borrow us a couple of umbrellas. She went above and beyond and we sent her a glowing review via Best Western also. We did have a little time to use the pool and spa which were fantastic, all hotel indoor heated pools should take lessons from them...the water was perfect. The breakfast had a great selection of hot and cold items. We will absolutely stay here again.

    5
    « Great Value! »

    We booked early and got a great price for two nights during Easter weekend. It is located just off the interstate and was close to our family gathering. The room appeared to be newly renovated and had plenty of space. The breakfast offered many options which was a nice way to start each day. The hotel staff were very friendly and helpful. I was impressed with the hotel and what it provided, all at a great price.

    2
    « Not Grand »

    Not a GRAND hotel. Needs major updating, has odor in rooms. The pool and hot tub looked like that was a nice area. Didn't use. Staff could be little more friendly and communicate better. Best part is there a options of places to eat close by.

    4
    « Enjoyable Stay »

    Clean, Comfortable room for us! Except for the Microwave not working, but didn't try to use until right before we checked out. Pool and Spa was clean! Beds were very comfortable, we slept well! Staff was courteous and helpful. The breakfast was plentiful and many varieties of breakfast food! Relaxing and enjoyable.

    4
    « Waukesha trip. »

    I need to go to Waukesha for business a few times a year. I stayed at other modestly priced hotels in the area and this one fits my needs the best.. I usually arrive late and the check in process is fast as is the check out. I really appreciate that.

    5
    « Nice place for price »

    A little cluttered in parts of the hallway because of the repairs they are doing, but we had no other problems. Like to stay her for sports at Center Court because it is only 5 minutes away from hotel. Eating places right next door and grocery store within walking distance. Great location

    5
    « Great Stay »

    great hotel. stayed 2 night and everything was perfect the room was clean and bathroom was spotless. breakfast was very good. customer service was amazing. Good Location of hotel right off the highway and close to many restaurants and fast food.

    5
    « SPORTS STAY »

    Was a nice hotel. Parking was a little confusing for being behind the hotel. Breakfast was good and the breakfast area was clean. Check in service was good. Heater could have put out a little more heat. Was a very cold night outside.

    2
    « Anything but "Grand" »

    Disgusting stains on windows should have been cleaned. Water stained ceiling was disgusting and is need of repair. Stucco on walls was applied poorly and was chipping off in several places. There was no telephone book in the room. Guest directory stated breakfast to be served until 10:00, but staff told us 9:30. Check-in took over 10 minutes with no waiting in line. There is a tip jar for the employees; really? Biscuits for the biscuits and gravy were almost as hard as a rock. Gravy for the biscuits and gravy was cool at best (probably against FDA code). Even though I am a Diamond member, I was not provided with Express Check-Out and no newspaper.

  • 3
    « Loud construction... »

    Stayed here for 2 nights. At check in, we saw a small handwritten sign on the front desk stating there was construction on the 3rd floor. We were given a room on the first floor so no problem, right? Wrong. All day long there was a loud constant drone. We were told that they were removing tile and could not tell me when they would be done. We have a small dog who was freaking out because of the noise (we paid extra for him to stay) and 2 children who needed to nap in the room. We finally had to leave. We came back later in the afternoon and the noise was still going on. In the future, it might be a good idea to post on your website that you have construction going on. We would not have stayed there had we known.

    4
    « BW Pewaukee »

    Extremely friendly and caring staff efficient breakfast staff kept things fresh and warm close to on and off highway ramps easy access to many amenities. We have stayed here twice in the past 4 months. Would come back here next trip also.

    3
    « Great overnite stay »

    Stayed for one night during a basketball tournament at Center Court. Beds were average, room was clean, ample towels and comfortable room. Our refrigerator made a loud noise but we didn't need it so I just unplugged it. Breakfast eggs were terrible but the sausage and biscuits were fine. Pool and hot tub were nice but lots of chlorine. Better safe than sorry I guess. Would stay again for the price. No Bugs. Enjoy!

    5
    « Waukesha Grand »

    This Best Western is a great option for the area. Close to my family, shopping and restaurants. Staff friendly and very helpful. Clean with a great breakfast. This makes for my second stay and will stay again. My father left behind a health moniter, and the staff went out of their way to contact me so that I could return and retrieve it.

    4
    « Good for a one nights stay. »

    Stayed one night while visting a friend who suggested this hotel. Check in was quick and pleasant. Room seemed ok could have probably used a little more cleaning but nothing that was disgusting. Kellie at the front desk was very helpful with getting us info on ant questions we had. Room heater was an older model and the low heat button didn't work so we put it on high and adjusted the temp which worked ok. Nice breakfast in the morning with good selection. Would stay again but only for quick getaways.

    4
    « Good Value »

    We always stay at this hotel while visiting family in Waukesha County. The rooms are clean and comfortable, the breakfast is very generous, and the pricing is great value. We always enjoy the hot tub and pool and the staff has always been helpful.

    3
    « Nice location, very clean hotel »

    I stay at this hotel once a year, its minutes from the expo center, where I go to the Feargounds. I like how its close to freeway, theres restaurants & bars within walking distance, even a pick and save grocery store. Plus they have a pool, jacuzzi, and gym. I love there breakfst in the morning, waffles, eggs, bacon, pasteries, juice and coffee. I enjoyed my stay, as I do ever year!!

    5
    « Excellent Choice »

    Excellent because of location, price, cleanliness, friendliness of staff, Wi-Fi, swimming pool and hot tub, excellent breakfast, good parking, room was clean, large and on ground floor. Definitely would stay there again.

    5
    « Fantastic Getaway for Busy Parents »

    My husband and I stole away here for an evening away after moving heaven and earth to get child care and transportation covered. Happy to say all the work was worth it. Friendly greeting on check in, the clerk was even able to help me find my rewards number in the system! Kind gesture. Room was a whirlpool suite, perfect for some R&R. It was adequate size with all kinds of amenities, nice size refrigerator and microwave. In the morning, up early enough for breakfast, we headed to dining area for continental breakfast. Holy moly! The choices, freshness and amounts of food available were spectacular! I started with biscuits and gravy with sausage. Yum! Great coffee machine made super fresh coffee, regular and decaf available at the touch of a button. Beyond what I indulged in, there were fresh waffles, cereals, breakfast breads, eggs and fruits available. Renee was a superwoman making sure things were always stocked which was quite a challenge with the amount of people cycling through. V. J. was making the desk in the morning and literally jumped when I stepped to the counter to ask for a late checkout. Awesome hotel, wonderful staff, we'll be back!

    4
    « Great Stay »

    Very nice hotel, super staff, good breakfast, Super Value for Dollar. Conveniently located off the Freeway exit, resturants close by and located in a very nice and safe area. I would stay here again without question. Staff is hard working and loyal.

  • 2
    « I might have given them at least a 3 but... »

    We stayed for 3 nights while visiting family nearby. The rooms were clean and comfortable. Service was okay. Basically good for the price. The traffic noise, if you stay in the rooms on the south side of the hotel, pretty much goes away at night. The problem came on our 3rd night there. A group of young men, who I assume were staying at the hotel, were outside in the parking lot just below our window. They were standing around the bed of a pick up drinking, yelling and urinating in the lot. The noise was ridiculous. I called the front desk and asked them to do something about it. The response from the associate was "I can't see anything on the security camera" but that he would "look into it". Nothing happened. I thought about calling the cops but decided to put in ear plugs and let it go. I still would have given them a 3 as a rating except for their response to my complaint. I took the time to fill out the Best Western survey, and commented on the noise issue, I received a response email. Apparently in the survey I said it was Tuesday night instead of Monday night that this happened. Rather than asking me for clarification the response from their 'customer service' was, "You weren't even in our hotel on Tuesday night so you must have been talking about another hotel". That response from their "customer service" is what got them a 2 rating here on Trip Advisor. Would I stay here again? Probably not.

    4
    « Good value Milwaukee West »

    This is a hotel with real value for your money. Rating hotels should be star ratings in a category, such as a five star hotel in the mid price category. This hotel is in the Hampton Inn, Holiday Express market, but less expensive. I paid $80 Friday night for four people with breakfast. A really good deal. Its on the far west side of Milwaukee and right off I -90. Lots of inexpensive restaurants nearby. A good place for an overnight that does not break the bank. This is a solid four star hotel in the mid price category.

    5
    « Quiet Room - Easy Access »

    Stayed a week in this hotel with my son while on business in the area. We had a room on the third floor that was really quiet. We were pulling a cargo trailer and there was room on site to park it. Breakfast was early, 5:30 am. We liked that as we were able to get an early start to our day. Our room was large and comfortable. Definitely will stay here again.

    3
    « Average, not expensive »

    Very very average. Pleasant staff, so-so breakfast. Rooms are bland but serviceable. Entrance of hotel is tricky to get to via the freeway (it is not obvious). It is bare bones but does the job for an affordable price. I did not use the pool, but it was well kept.

    5
    « Beautiful stay, super convenient! »

    I chanced upon this hotel as we needed a place to stay somewhere close to Milwaukee and on the way to Minneapolis. The room was a very pleasant surprise, just lovely! We were exhausted by the time we pulled in and the most wonderful surprise were all the restaurants within walking distance. The staff was extremely friendly and it was a great value for the price.

 

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Todas las indicaciones

·Desde la carretera interestatal 94: tome la autopista T, salida 293, y avance una manzana en dirección sur hasta la gasolinera Mobil, gire a la derecha y, a continuación, vuelva a girar a la derecha pasado el taller de cambio de aceite Valvoline. Sita esta pequeña carretera de servicio hasta el final y llegará a la puerta principal. El BEST WESTERN Waukesha Grand estará situado un poco más adelante.