BEST WESTERN Plus Kelly Inn,  Omaha

4.0/5  - basé sur 492 notations.
4706 S 108th Street, 68137-2301, Omaha, United States - Ver el mapa
+1 402 339 7400 +1 402 339 5155

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Los puntos fuertes del hotel

  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Aire acondicionado
    Aire acondicionado
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Piscina climatizada
    Piscina climatizada
  • Seguro
    Seguro
  • Internet de alta velocidad en zonas públicas
    Internet de alta velocidad en zonas públicas
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Un hotel de primera en Omaha debe combinar una fantástica ubicación con todos los servicios que hagan que los huéspedes se sientan como en casa. En el BEST WESTERN PLUS Kelly Inn los huéspedes estarán situados junto a las principales atracciones de la zona, como por ejemplo el zoológico de Omaha y el estadio TD Ameritrade Park, así como innumerables restaurantes y tiendas. Además, al contar con un parque acuático cubierto para los más pequeños, este enclave es idóneo para sus próximas vacaciones en familia. Los hoteles de Omaha se han diseñado para proporcionar el mayor nivel de comodidad a los grupos de viaje por la zona, tanto si se encuentran aquí para disfrutar de una estancia de una noche como de estancias prolongadas. Con una excelente ubicación a la salida de la carretera interestatal 80, los viajeros podrán desplazarse por la zona con toda comodidad desde este acogedor hotel de Omaha. Los huéspedes podrán disfrutar de una excelente ubicación junto al CenturyLink Center Omaha, al tiempo que los huéspedes en viaje de negocios que tengan previsto visitar Werner y Pitney Bowes pueden contar con este hotel para disfrutar de un acogedor segundo hogar. Tanto si se encuentra de viaje en la región para asistir a una reunión en CenturyLink como a un evento especial, durante su estancia en este impoluto y apacible hotel podrá comenzar su viaje de la mejor forma. El generoso espacio para reuniones en este hotel de Omaha puede utilizarse para celebrar reuniones, entrega de regalos para bodas o incluso pequeñas reuniones familiares. Aquí encontrará el enclave idóneo para encargarse de sus asuntos de negocios o disfrutar de una ocasión especial. No obstante, son nuestras habitaciones el lugar que realmente destaca de nuestro hotel. Minineveras y microondas en todas las habitaciones. Algunas habitaciones son aptas para mascotas, por lo que podrá traer a absolutamente toda su familia. En este hotel de Omaha podrá encontrar unas tarifas muy competitivas durante todo el año y un personal que se esfuerza al máximo para proporcionarle el mejor servicio posible. Tanto si se encuentran en viaje de placer como de negocios, los huéspedes merecen sentirse como en casa durante su viaje. Reserve una relajante estancia en el BEST WESTERN PLUS Kelly Inn y saque el máximo partido al hotel más cordial de la ciudad.

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Habitación 1

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Basado en la opinión de 492 huéspedes
Certificate of Excellence
 
NOTA EMITIDA CONSULTAR LA OPINIONES PARA NOTAS RESUMEN
Excelente
 
226
Muy bueno
 
171
Bueno
 
55
Mediocre
 
25
Horrible
 
15
Con amigos Con amigos 13
De negocios De negocios 63
En familia En familia 308
En pareja En pareja 61
En solitario En solitario 19
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BEST WESTERN Plus Kelly Inn,Omaha
  • 5
    « Holiday trip »

    Great location and the room is very comfortable and inviting. Would recommend this hotel to everyone looking for an upscale hotel for a very reasonable price. We have stayed here for the past four years and plan to return next year.

    4
    « Wedding Party »

    We had a large group (approximately 20 rooms) here last weekend. The staff made our experience wonderful from the initial booking until the end of the stay. Front desk staff, housekeeping, breakfast staff and the shuttle driver were never without a smile on their face and willing to help with anything we needed. The rooms were well appointed with fridge and microwave (that both actually worked). The entire hotel was clean and well lit. The kids had fun in the pool, the pool is best for smaller kids because at it's deepest it is 3ft. The whirlpool was nice for adults. We used the shuttle service back and forth to the wedding reception, there was a fee but it was worth it's weight in gold to get everyone back and forth safely. The driver, James, was pleasant and again, very accommodating as we needed more trips back and forth than we had originally booked. No issues or problem with the extra trips. Breakfast was great with more options than normal, kept well stocked throughout. Managers reception was also great although maybe could happen on weekend nights also. Can't say enough about the staff. From beginning to end, even with a couple of last minute changes they were superb. The are an asset to this company. Highly recommend for wedding parties, family reunions, groups of any kind!

    4
    « Quite nice hotel »

    Didn't know what to expect when my daughter booked the hotel. We were there for a twirling competition and all the other girls were staying there. I was very satisfied with the hotel. The free breakfast was excellent -- many choices. Check in was easy and they have express checkout, too. The room was updated and tasteful. The elevator was a little slow at times, but it seems all high rise hotels have this problem. We had in-room coffee, microwave, refrigerator, and internet. We would stay there again.

    3
    « DEFINITELY better choices »

    We checked in, got our key and rode the elevator up to our room, only to discover that our request for a room on the top floor away from the highway had apparently been ignored. We went back to the front desk, where the receptionist said our requests had not been noted, and were given a key to the kind of room we asked for to begin with. Back up the elevator to our room, which on first glance seemed very nice. Dark wood furnishings, no unpleasant odors, and very clean. And indeed, this room was also exceptionally quiet, as other reviewers have noted. Later we began to notice the way the hotel is showing its age--peeling wallpaper, rippled carpeting, etc. In themselves, these wouldn't have been a deal breaker for us, though we did begin to think we had rather overpaid. The last straw was when we realized we could not turn off the air conditioner. No matter how the thermostat was adjusted, the cold air continued to stream into our already frigid room. More unfortunate, the water pressure in the shower didn't allow one to get comfortably warm even temporarily. We thawed out by running the hair dryer in the bathroom with the door closed. Less than ideal.

    4
    « Great place to spend the night while traveling »

    I travel though Omaha frequently and read the reviews on this hotel so decided to try it. I was glad I did. I stayed in a room on the first floor and it was hands down the best Best Western or hotel of its class I have ever stayed in. Keep in mind I only used the room as it was so late when my dog and I got in. The room was fresh, clean, beautifully decorated , beautiful tile floors, comfortable bed and shower was good. Room was quiet. Night staff at check-in was nice and efficient. There is an area to walk your dog across the street. I only had coffee from the breakfast offerings but it was good!

    4
    « Very comfortable and clean »

    My husband and I stayed here on our way down to Arizona. We're staying primarily in Best Westerns due to the value and consistency of what you can expect. This one was really a pleasure. It may have recently been redone as the carpets looked fairly new and the beds were extremely comfortable - not a single lump. There were lots of pillows on the beds and the layout of the room was efficient without being too small. The parking is also free. If you're passing through Omaha, this is a very comfy stopping point for you. The only proviso I'd supply is that though there are 2 restaurants across the parking lot, one is a roadhouse type and the other is a lounge.

    5
    « Pet lovers will be happy »

    Your pet is welcome here for a $15 fee and even receives a welcome pack of dog cookies.Staff is super friendly and helpful .Bed is comfortable room clean.even happy hour.breakfast could be improved.location good for access to I interstate 80.

    5
    « Great stop on cross country trip »

    I was driving from Oregon to New York. I stayed only at Best Western for 5 nights. This one was the best! Most comfortable beds on the whole trip made for the best nights sleep. Polite staff, beautiful decor, overall best stay on my trip!

    5
    « Excellant hotel »

    This is a really nice hotel. The staff are pleasant and very helpful. They go out of their way to help you with anything. We have stayed here 5 times now and will continue to stay at this hotel on our trips to Arizona every year and back home again. Also gas stations just across the road and all kinds of restaurants very close by

    5
    « Great place to stay in Omaha! »

    The location is good and accessible to both downtown as well as the west side of Omaha. Near many good restaurants. The rooms are updated nicely and most importantly - the bed is comfy! Plus, the staff is friendly and helpful.

  • 4
    « We went to the zoo »

    The BW Kelly Inn was a nice place to pull up to. The hotel looks cozy, however, note the Perkin's is not open ? Don't worry, they have a wonderful hotel breakfast! We liked the updated lobby, the smiley staff, the updated rooms, the place was just right in every way. We were pleased to find a refrigerator in the room. We did not need to call for one thing in our two night stay. There is an elevator on each side of the floors, so there is not a long walk to your room from the elevator, at all. (One takes you straight to the pool.) The pool was great for the littles. The kids that were there seemed to play pretty well together. There were a lot of kids using the slide and being safe without being told and there were a lot of littles enjoying the shallow end. All the adults and kids seemed respectful which just added to the experience. Although one of the restrooms was down for updates that did not seem to be too big of a deal. There were plenty of towels and restocked during both of my visits to the pool. We were impressed with the selection and bustle in the breakfast room. Everything remained well stocked and there was a pretty full group both mornings we were there. Nice job and I would recommend this hotel to anyone visiting the Omaha. Just a few highway miles to the zoo and the downtown area and river.

    5
    « Nice Property »

    Very nice property. Good location on southwest side of Omaha. Remodeled rooms are well appointed, adequate for business use, very comfortable bed. First rate pool area, especially for families. Plenty of room to spread out for breakfast More good choices than most hotel breakfast offerings, including two newspapers. Staff is friendly, efficient and helpful.

    5
    « Good family hotel »

    We chose this hotel to stay at in Omaha because it had the water park. We were not disappointed. When we checked in, Amber was very efficient and friendly. We needed a place to eat our pizza supper and asked if we could eat in the breakfast room. She said we were welcome to use it. It made a very nice place to eat with all of our family. Then we used the water park. My two grandsons just loved it. They couldn't get enough of the slides and other "toys". The adults enjoyed the hot tub. There were tears when we had to get out of the pool. I also made use of the exercise room both mornings we stayed there. That room should be kept a little cooler and sanitzing wipes should be available, otherwise the machines worked fine and I worked up a nice sweat. The bed was very comfortable - we slept very well. The free breakfast in the morning was very good - more than the usual free breakfasts are. Hot eggs, meat choices, waffles, yogurt, fruit, cereal, breads, even cookies! The biggest complaint was not with the hotel, but with the confusing roads around it. Twice our GPS did not help us find it and we drove around several times and in the wrong directions. Other than that, it was a very nice place to stay and we'll definitely stay there again with the family.

    4
    « Pleased with our stay »

    We arrived at the hotel and it was late the front desk receptionist was very nice and checked me in quickly. The room was clean and the bed was extremely comfortable. I woke up the next morning and went down to the breakfast bar at around 10:10 since I thought it was still open till 11 but there was a lady there who was kind of rude when she told me the breakfast bar was closed. Overall the stay was nice a d comfortable.

    5
    « Best Western Kelly Inn »

    My wife and I stayed there the weekend of October 14-15 while visiting son and grandchildren. We had a very pleasant stay. First I would like to commend Front Desk Associate Amber. She checked us in quickly and was very friendly. When we entered the hotel on the second day, she greeted us warmly and asked how we were enjoying our stay. We had a King room that was nice and the bed was very comfortable. For those of you who like a 'free' breakfast, you will be pleased. I personally don't like those kind of breakfasts and would rather have a freshly cooked meal. Their breakfast bar was quite large and well stocked. The eating area was large and well maintained. They also apparently have a 'happy hour' on Monday through Thursday evenings. We weren't able to enjoy that since we were not there on those evenings. Looks like they have a keg for the guests to enjoy. They also have a smaller waterpark which our grandkids enjoyed very much. Overall, a pleasant stay and I would definitely recommend you consider staying at this property.

    5
    « Excellent Customer Service »

    We stayed here overnight while spending the weekend in Omaha, seeing sights. I chose this hotel, because it was referred to me by a relative and the kids pool was the selling point for me. It was my son's birthday and weather wasn't great, so this was the perfect option for our stay during our visit. When I arrived to check-in - the process took only a few minutes-quick and simple. I had reserved 3 rooms, and didn't even have to specify that they should be near each other - it was already taken care of. The gals at the front desk were very polite and genuinely nice. I made the reservations about 1 month in advance and had to call in a few times to make adjustments - they were consistently friendly and great to deal with. The rooms were nice-neat & clean. There were plenty of towels and toiletries, the Wi-Fi & TV both worked great, and the room had plenty of space (two queens-non smoking). Also, the breakfast buffet included was probably the best I've ever seen at a hotel - especially since it was included in the reservation. There were lots of options. Overall, I was very impressed. for the price we paid we got exceptional service and amenities. I will definitely return with my family again.

    2
    « Not too pleased this time around »

    I got a room for the night with my son just for the swimming part of it. I live in this town but will occasionally get a room for the 'vacation feel'. My son wanted to go swimming and i desperately wanted to soak in the hot tub. The other times i have been here, it has been great, which is why i chose to come back. We arrived around 5 and decided to go swimming right away. The swimming pool was ok, needs updating. The hot tub however was extremely foamy, and in the middle sitting on the foam is what i think was dead skin cells. I'm not one to ever complain, but i really wanted to sit in the hot tub. I notified the front desk and the lady said she would get someone in there to clean it. We decided to go grab a bite to eat and come back and try the hot tub again. We were gone for about an hour and a half, when we got back, it still looked the same. So we decided to go to our room and call it a night. I decided i wanted to take a bath since i couldn't sit in the hot tub, and to my luck, the drain didn't stay plugged! So i just went to bed. One positive thing about my stay is that the beds are super comfy and the rest of the room was clean and updated. Probably won't come back here though.

    5
    « Comfortable and Dog friendly »

    Musty at the front desk and hallways, but the room was pleasantly clean and comfortable. Nice soft bed and individual thermostat that 1. Actually works and 2. Is NOT a dirty rattling window unit. : ) Great place for the dogs, lots of grassy areas to walk them. A nice suprise!

    4
    « Safe location »

    Great beds and pillows. The rooms were nice and clean. Breakfast was free- eggs, bagels, cereal, pancakes, fruit ect. Plenty of room if parking a uhaul or towing a car. No restaurants that are within walking distance. Would stay here again.

    5
    « Awesome experience! »

    We are from Topeka, KS and brought our twins for a night stay before going to the Omaha Zoo, and they loved it! They especially loved all the fun in the swimming pool, which is by far the funnest pool at a hotel that we have ever had! It is perfect for little ones, and in our case, kids that cannot swim because it doesn't go over 3 foot deep. The front desk was very accommodating in giving us a bottom floor room, as we have children with disabilities. Breakfast was great also! We will be bringing the family back again soon!

  • 4
    « One night stay »

    We have stayed here before and knew it was a nice hotel. We were on our way home and planned our stop in Omaha knowing this would be a nice hotel. At check-in they give you a small welcome bag that includes a drink and snack. Breakfast is included in your stay and is your typical hotel breakfast...eggs, bacon, cereal, toast etc. The rooms are nice and roomy. Easy on and off I 80.

    5
    « Great Place to Stay! »

    Stayed at this place since it was off the interstate on our way home from our road trip! It was clean and the bed/pillows were so comfortable. The staff was super friendly and helpful. The breakfast had so many options especially some healthy ones.

    5
    « Best place to stay »

    I choose Best Western because the facilities are clean as well as the room. Ease of access from interstate. Employees treat me like family. The breakfast is varied and delicious. After breakfast our door system would not allow access back inside our room. The battery had died and the Mgr called maintenance immediately. Mario was pleasant and couldn't apologize enough. While it took him nearly 30 minutes to get the door open, it was nice to know that we were safe inside our room should someone try to break-in.

    5
    « Amazing staff »

    I am more than pleased with our stay.. I wish I could remember the names of the lady and her husband in charge of breakfast sunday THEY WERE ABSOLUTLY AMAZING. They husband was helping his wife out free of charge just because he was an amazing person. IF EVER IN OMAHA THIS IS A MUST FOR A FAMILY OR BUISNESS TRIP

    5
    « Clean rooms; great guest services »

    The BWPlus Kelly Inn is conveniently located. The rooms are large and clean. Newly remodeled breakfast area is very pretty and well organized. What really stood out for me was the friendliness and caring attitude of EVERY employee we saw during our 4-day stay. The housekeeping staff greeted us with smiles and "good morning"; the breakfast room lady stopped by our table to make sure we had everything we wanted; the front desk staff would wish us a good day every morning as we left, and greeted us every evening when we returned.

    5
    « Hospitality Area »

    We were pleased to find a happy hour with complementary beer & wine after a long day of driving ! Keri was very pleasant & helpful . In the morning the breakfast was great , again a member of your staff (Joi ) was very friendly& helpful . Carol helped me get back in the room when I locked my purse after check out . We felt very taken care of . Thanks

    5
    « Great room, great staff! »

    BW Plus Kelly Inn Omaha has always been "our go to" home away from home while in Omaha. I am fortunate to say that I have had the opportunity to know many of the staff. I have found that it does not matter what their job description may be Manager, reception, housekeeping or maintenance they are friendly, professional and always ready to serve you. We personally love the new updated rooms which are always meticulously cleaned and the large number of electrical outlets for all our electrical necessities. The bright entry and hallways are inviting. Beds, linens, pillows feel fresh clean and comfy. Oh and most importantly, for this coffee addict, the coffee at the front desk is AWESOME, keep it coming! The hospitality business can be tough, however, these people due it RIGHT!

    3
    « Uncomfortable beds and noisy »

    Beds were way too soft--had no support. Was noisy. Had small children running up and down the hall early in the morning with parent hollering after them. Breakfast lines were very long due to people standing by waffle iron--need to reconfigure area.

    5
    « Best western kelly 108 »

    Best of the personal go above and beyond give you suggestions directions they try their best meet needs as to extras in rooms tell where extra entrances r that are closet to room if traveling with family do best to keep on same floor rewards program a must

    5
    « Awesome Staff!! »

    This is the place to stay with young children. We were looking for a place for our son's Big 3 birthday. The hotel offered a zoo package with 2 adult tickets and 2 kids tickets. The pool was perfect for our 3yr old; with two water slides and the deepest end being only 3ft deep. The staff was super friendly and very helpful. They went above and beyond to make our vacation one to remember. While we were at the zoo they decorated our room at my request and did an awesome job. The breakfast was great and the lady was so sweet, she made every morning special. From the front desk staff to the managers and even maint. employees Kudos! Yal Rock!! We stayed 3 nights and enjoyed each and every one. It was worth the extra money to stay here and would do it again. Thanks so much for making this one awesome trip! Had problems uploading pics of pool but they have some on website. Totally worth staying at!!

  • 3
    « Best Western »

    The staff were very friendly and accommodating. The rooms were very clean. One room needed updating while the other was quite nice. Overall, these were positive experiences with the exception that I signed up to earn points for my stay with Best Western,yet, I have stayed a total of 5 nights and have 0 points. When I asked the front desk about this, they stated that there is nothings that they can do.

    5
    « NIce and relaxing. »

    We stayed here to attend a training for our business, we had a very nice stay. It is very nicely decorated and I thought the beds were great. I wasn't real impressed with the breakfast but that would be the only thing that wasn't good.

    4
    « Very comfortable »

    The bed was comfortable, the customer service was great. They were also very nice to my dog, even giving her a little baggie of dog treats - she was very grateful! The only reason I rated it 4 stars instead of 5 is because the rooms were definitely out of date. But we were there for one night, it was comfortable, service was great. I don't think that's such a huge deal.

    4
    « Comfortable at a good location »

    We chose this hotel because we were travelling with two children and thought the pool area would be fun. The spa was not that great because none of the jets will hit your back. We were not the only ones with children and the pool was crazy loud and crowded. Without a lifeguard and absence of parenting, older children were allowed to do as they wished, making it dangerous for the little ones (not just ours). The room was clean and comfortable.

    4
    « Overnight Stay »

    Our reception was very welcoming and staff we came in contact with were very nice. The room seemed clean and well kept. For us the bed was very comfortable. The only negative was at 0800 when we had breakfast the food was on the cool side.

    5
    « Happy Guest »

    Great location, easy access, friendly service, great breakfast. Rooms at always clean and recently remodeled. Pool for kids, several local restaurants within walking distance. I've stayed here over 150 nights over the past several years.

    5
    « The best Best Western!!! »

    Carol Broer and her staff went out of their way to make this an excellent stay. When we travel to Omaha, we always stay at this Best Western hotel. The kids enjoy the pool, the breakfast just gets better, and the manager's reception was enjoyed by all. 10 stars to the best Best Western at the Kelly Inn.

    5
    « A shout to Emily »

    we cheked in on Monday the 8th of Aug. 2016 Emily was amazing and feel as though she is a great asset to Kelly Inn Our room was very clean as well as the Hotel its self. Thank you so much for making us feel welcome you were very helpful and would never hesitate to stay at your property again...blessing to you Emily and thank you for a job well done

    3
    « 3 star inn, 3 star quality »

    This is first time I stayed Best Western. We took road trip from Chicago to Las Vegas. On the way back, we stayed in this hotel. 1) I stayed in this hotel for the following reasons. * TripAdvisor's rating is high. But to be honest, I don't know why this hotel is rated so high. * It's very close to I-80. Just about a mile from I-80 * Dog friendly hotel - I have 2 little dogs with me. 2) Pros and Cons * Easy access to restaurants - Many restaurants are walking distance, within 0.3 to 0.2 miles from the hotel * Price is reasonable * It has a kid friendly pool and hot tub. It opened till 11:00pm. This pool seem to be great for kids to be entertained. While kids play in the pool, the adult can also enjoy the hot tub. I haven't used either, pool nor hot tub while I stayed in this hotel, so I can't commend on cleanness, etc. * Dark carpet in dog friendly room that we stayed. The brownish patterned dark color carpet through out entire room except for the bathroom floor. Dark color carpet may hide the dogs mess, but you can't get rid of smells. For the dog friendly room, why the carpet? Wouldn't it make more sense to put hard floor? * Smell - It looks clean, but I can smell, it almost smell like someone has smoke in the room. I know this is no smoking inn. Maybe what I was smelling is from the chemical cleaning agent. I am not sure, Whatever the source of the smell, it wasn't pretty.

    5
    « Nice family hotel »

    We chose to stay at this hotel because we thought our kids would like the pool. While the pool did need a few updates/minor repairs the kids LOVED it. Overall the hotel was clean and the staff was great. Wide variety of food at breakfast. Will definitely be staying again.

  • 3
    « Solid 3 star hotel. Very friendly staff. Very pet friendly. Parking for our small RV. »

    We needed a break from our road trip when we stopped in. We chose the hotel because it was shown as being pet friendly - they definitely were! Doggy treats at check in for our labrador and many pets around the hotel. The staff was very friendly at check in. Room was large and bed was very comfortable. Bathroom was what you would expect for a 3 star hotel. We were also traveling with our 18 month old and they provided a pack n play for our daughter to sleep in. There is also a large pool for kids. A little dated (looks like they are doing some updates) but the kids seem to love it. Has a small water slide etc. Free breakfast in the morning was actually pretty good! Lastly, we were towing our small rv and there was ample parking for it. Overall, good stay!

    5
    « Best in Omaha »

    This hotel is excellent with a great room, friendly staff and great management. I've stayed at this hotel for years due to nice large rooms, comfortable beds and good wifi. The hotel has a pool serves breakfast and also has meeting rooms for rental which makes it very nice to conduct business.

    5
    « Kelley's Inn best Western Omaha Ne »

    Me and my wife stayed here over Christmas and it was great . we had a wedding to go to so thought we try them again . The experience was just like the first . What a pleasure it was . The hotel was clean , well light and we got the some room we had before. It was if we never left . From the people at the front desk to house keeping and even the maintenance man help us . The free breakfast was very good and well prepared. We have family in Omaha and will be staying here again . thank you again to all the people at Kelly's Inn for another great stay

    5
    « Great Motel »

    Great motel staff was very friendly and very helpful room was very clean. Bed was comfortable with lots of pillows my room also had a couch to sit on also instead of having to sit on the bed like a lot of other motels.

    5
    « Good People - Good Rooms - Good Breakfast - Clean !!! »

    My title says it all !!! Service is excellent and the staff is very willing and wanting to be of service. Rooms and motel was neat and clean. This has now become my home away from home in Omaha. It also is easy access off of I-80

    4
    « Very Good Location »

    Location is close to interstate but but without the noise and close to all business which may be necessary i,e, gas satation, food, etc. It was locationed in an area with easy access to all the site I wanted to see and visit. Recommend this value BW hotel .

    4
    « Great Pool! »

    This hotel was very nice. The room appeared clean until we looked under the bed and found some old food. The pool was AWESOME. It deepest it got was 3 feet which was great for our young children. They loved the water slides and fun floating lilly pads and raft!

    5
    « Awesome place »

    I originally booked this hotel because of the fun pool for my kids but the great service and fun perks will keep me coming back and recommending this hotel to my friends and family in the future. I love what they have done with the closed Perkins and how they have found a way to give their patrons a great value.

    3
    « OK hotel for the money. Took the zoo package. »

    Nice, clean hotel. Staff was super nice. Good variety of breakfast items. Only thing that we found bad was equipment in weight room didn't work, hot tub was beyond too hot to get in, and no internet access in our room.

    5
    « Best staff ever!! »

    We arrived later then we wanted but the pool stayed opened until 11p so we were able to take our boys for a little while. The breakfast was awesome and Deb was taking such good care of my boys while we were in the dining area! They gave each of my boys a snack pack for the zoo which was well used too! The room was very nice and clean. House keeping came by to check on us and gave us extra HOT towels. :) they must have just came out of the dryer. The water for the shower was extremely hot, but didn't want to turn to cold, only complaint, but they offered another room to us if we wanted to take showers, which was so kind of them. Loved this place and hope they continue the zoo package and breakfast, we want to start making this trip and annual vacation with our boys!! Thank you to the staff for making our stay so awesome!! ( Please share with the staff!!)

  • 4
    « July in Omaha »

    The staff is very helpful, polite and anxious to please you. The rooms are clean, comfortable and well furnished. The breakfast has a good variety and tasteful. The cleaning staff does a very good job.

    5
    « Great place to stay if you're visiting the zoo! »

    I don't usually stay at Best Westerns so I wasn't sure what to expect. I prefer Hampton or Marriott, but I was very impressed with the quality Best Western offered at this location. Check-in was very quick, the staff were very friendly, and the room was clean and comfortable. The pool area was a little run-down, but the kids really enjoyed it and it was nice to be in a hotel that was so kid-friendly. We were on the first floor so I was a little worried about noise, but everything was very quiet and calm (even on a Saturday night with a pretty full hotel!). It was a great visit and I've already recommended it to friends who want to travel to Omaha to visit the zoo. We will definitely be back next time we're in Nebraska!

    5
    « Great Place to stay »

    Staff was wonderful ! Kid loved the pool ! Breakfast was the best (free one) we have ever had ! The king size bed I wish I had at my house ! I wish ever Best Western and other hotels were this good !!

    5
    « Omaha Best Western Kelly Inn »

    Very nice property. Remodeled lobby is attractive and comfortable. Rooms have been upgraded. Well sound proofed and very comfortable. Good work stations in the room with fast internet connection. Upscale breakfast with many choices. Very spacious eating area. Courteous, professional staff. Pool area is first rate especially for children. Newspapers are a nice touch.

    4
    « Weekend getaway »

    My husband and I took our 3 year old for a short weekend and a trip to the zoo. The zoo package was a great value and the rooms were so nice! Best sleep I've had in months! The pool was perfect for my son as it only goes to 3 feet deep. The only downsides were the pool area being very humid and the breakfast buffet extremely cramped. Otherwise, everything was fantastic - especially the staff. The one thing I would suggest is that people that do not have 2 children/2 adults have an option to purchase zoo tickets at a special rate instead of in a package.

    5
    « Kelly Inn Best Western Omaha »

    This was an excellent hotel from start to finish. The staff was anxious to help with very minor situations and made sure that the help provided solved the situation. The bathroom vanity was very nice but also very modest in size. We wish that we had participated in breakfast much earlier than 8 a.m. because the breakfast area was a mob scene due to the number of families in the hotel. We noted that the breakfast area was still open at 10...well beyond the advertised closing time. The attendants in the breakfast area were excellent and kept the tables clean the food items stocked. This is something that is iffy with some motels.

    4
    « Wish We got in sooner »

    We arrived just after 10 pm fortunately the pool is open till 11 pm. Well fortunately for the kids at least. The room was nice and the staff was really pleasant at check in and in the morning for breakfast. The great thing I thought about the pool was that you needed wrist bands provided by the front desk in order to use. Which I think would help prevent people using the pool who are not guest. Breakfast had several choices, was satisfying, and free. I would recommend staying here and will again if passing through.

    2
    « Nice staff, but dirty and no hot water »

    Facility looks accommodating and staff is kind; nice pool and easily accessible. However, our room's bathroom was dirty (see photo) with a clearly visible wad of hair near toilet surrounded by a pool of water and moldy looking residue in surrounding toilet areas. Sink was also dirty with what looked like leftover cigarette ash. Moreover, there was no hot water from both sink and shower during entire stay, which made cleanup from a long road trip day highly uncomfortable and disappointing for all. Our family has always enjoyed and chosen Best Westerns over other hotels because of their hospitable staff and clean facilities, but this stay has made us rethink doing so again in the future... Room in discussion is 712.

    4
    « Pretty nice stay »

    We had a nice stay! The staff was very friendly and accommodating. When we arrived we found trash under our bed, and we were immediately moved to another room. The pool was the area for concern for us. Our kids loved it, and there is a lot to do. The concern was that there were older kids in there playing on the floating toys, and had no regard for the younger kiddos. Numerous times our kids were pushed over by those. When there were not many people in the pool area it was very enjoyable!

    5
    « Family stay »

    This was an awesome place to stay the staff is very friendly and attentive especially the breakfast bunch thoses girls are so fun they are very helpful friendly and hardworking Deb Rayne and Loren did a awesome job and made us all feel right at home without all the work awesome food and very clean. We will be back again!

  • 5
    « Clean and quiet »

    Despite being overrun with Little League ball players and their families, our room on the 7th floor was very quiet. Wi-Fi was excellent. The counter space in the bathroom is small, but the chair with ottoman, work chair, and pull out desk / work station gave us lots of space to relax and spread out. The hotel is walking distance to several restaurants. They have a very large breakfast room and had three people working it on the weekend. Even with a full hotel, the three of them kept all of the breakfast items stocked (hot and cold) and the tables clean. The hotel is conveniently located for easy access to the downtown area, TD Ameritrade Park (college world series) and the Aquatic Center (US olympic swimming trials).

    2
    « Power problems »

    Two days in to our stay...the hotel had big power problems! The Air conditioning and elevators were out, hot tub closed, fitness center was 82 degrees. They did comp our last night. This hotel is overpriced for the age of this place. Would not recommend staying here.

    4
    « baseball »

    we enjoyed our trip, the hotel staff was attentive and did a great job with dealing with any possible issues, especially with all the baseball boys and parents and other kids staying there. One thing I did not like was the pool...it was not deep enough for adult and I wish there was more room on the property for an outside pool. The second thing I did not like was there was no bbq area and no laundry on facility for quests. This was a bit of an inconvenience, especially for families. The breakfast was adequate and much appreciated, as some hotel require you to pay.

    4
    « Nice hotel »

    The hotel was a little older but the pool makes it great. The pool is perfect for kids. It is not deep and has a smaller slide and bigger slide. It is 15 minutes from the old market downtown area. It is 15-20 minutes from the children's museum and zoo. It is also reasonably priced. It is a good family hotel. Free breakfast is included!

    3
    « Overpriced for Experience »

    We HAD to stay here for a baseball tournament, and it was overpriced. Don't get excited about the indoor pool. It is a kiddie pool, and it is so loud and hot and humid in there. Try not to get a room upstairs, the elevator is so slow, it would be quicker to take the stairs. The breakfast is all right, but nothing spectacular, I guess what you would expect free. And be careful how late you stay up and hang out on the patio, you just might make a night employee mad, and she may call you names. Also, you may have to park farther away, because the staff thinks they should get to park in the front of the hotel, even in the handicap parking spots. Don't lose items under your bed...we found cheese under ours, that we did not bring, so who knows that last time the room was actually cleaned?

    5
    « Travelling trucker »

    I have to commend the two young lady's at the front desk. The hotel had some small issues which was inconvenience for some people but the front desk girls and the maintenance guys went above and beyond what most people would have to try to help fix the problems. I have to say they are some of the nicest people you could ever ask for and they do the best they can when problems happen. I've stayed here before and the outstanding service hasn't changed a bit. I'd definitely recommend this place to anyone passing threw or staying the weekend.

    2
    « Miserable less than 24 hours into our stay »

    Air conditioning isn't working in about half of the hotel. We are here with our youth baseball team. Most of the team arrived early in the evening and began reporting that the AC wasn't working properly so the front desk was well aware of the problem. We were a late check in and nobody mentioned anything to use about the problem. They sent us to our room (two floors away from the rest of our team) and our AC wasn't working. Called the front desk who said they would send a repair person up at 9:00 the next morning. No offer of a fan or portable AC was made. We left our room at 9:00 this morning and when we returned at 4:00 pm, the AC was still not working. Called the front desk and were told the manager would call us right back. Over an hour later, nobody had called so we called again. (In the meantime, others on our team told us they'd been offered portable ACs to get their rooms cooled.) We were finally told we'd get a portable AC sent up right away and 30 mins later, nothing. Beyond frustrated. This hotel is not nearly nice enough for the price and on top of that, we have this AC problem. Additionally, the pool is a wading pool. Great if your kids are 2 and under but worthless for anyone else. Breakfast this morning was mediocre. Floors were dirty at 8:15 a.m. Food was ok. Nothing to rave about. Oh...when we arrived last night and got to our room, the door was open. Reported that to the front desk as well and nobody seemed to be the least bit concerned about that. Waiting to see if we get last night's stay comped at a minimum. So far, nothing has been offered to make up for these issues.

    5
    « hotel satisfaction/experience »

    We were very comfortable and didn't encounter any problems. Staff were very helpful and friendly. Room was spacious and clean. Bathroom was clean and had more than enough towels. There was good lighting and adequate charging stations and plugins.

    5
    « Awesome hotel. Clean & Updated! »

    Awesome Hotel! would definitely stay here again . very new, super moder & large comfy rooms. Breakfast had tons of options. the hotel staff was amazing. everything was always very clean! my kids loved the pool area. We actually we're supposed to stay at the hotel behind them at the Super 8 and immediately checked out and so glad we ended up staying a couple nights at the Best Western it was our favorite Hotel on a week stay in 4 different states!

    4
    « Quiet night and a very helpful staff. »

    The beds were comfortable. The staff was really helpful like they actually cared about you. And it was quiet throughout the night. There is a small pool for kids and my son loved playing around in the water. The breakfast the next morning was much better than you usually get at a hotel of this type so I was pleasantly surprised. We were thinking that if it was the usual type of continental breakfast that we would just go find somewhere else to eat but we were surprised with all of the options.

  • 5
    « Great Staff and an Excellent Stay »

    We picked the hotel based on the many positive reviews and the attached indoor pool/kiddie water park. We are very happy that we did. It was a pleasant stay. Our daughter practically lived at the pool while we were there and the staff was amazing. We will be staying here again on our next trip to Omaha.

    2
    « Just alright »

    This was our second stay at this hotel, the first stay 2 years ago must have been better. We arrived just before 3 and there was no one around the check in desk, no bell or anything. I understand that check in is at 3, however it was 5 minutes before. When the gal did arrive, she was very friendly, however, I found it odd that she was in a tshirt and not a Best Western one even. We got to our room and all the doors stuck, everytime my daughter went to the bathroom we had to open the door for her, because she couldn't pull it back open herself. The a/c was questionable on whether it worked completely. It was very warm when we got in our room and didn't really cool down even though it was set at 65 (we keep our house at 76, so we should've froze). The kids liked the pool, however the very over chlorinated, murky, and stuff floating around in the water was just gross to me. The beds were comfortable and the room was pretty clean. Although the greeting staff was friendly, the breakfast staff was not. The front desk lady very rudely cut in front of everyone in line to get her breakfast and the lady serving the breakfast was very rude to my husband when he went to make a waffle. I don't think we will be staying here again.

    5
    « Great place to stay »

    The room was extremely clean and spacious. You are only a couple of miles from great shopping and restaurants. The staff are really helpful and try to please you in anyway they can. They have a wide selection of things for the free breakfast. Will stay there again.

    5
    « EXCELLENT!!!! »

    I can not even begin to say enough great things about this hotel! The room and beds are fantastic! The water park is lots of fun and super clean. Complementary snacks in the room. Breakfast was awesome!!! If you are staying in Omaha, STAY HERE!!!

    5
    « Last Minute with Extras »

    We were traveling cross country with dogs and never thought of where to stay until we knew about when and where we would quit driving. Three hours before check in I called to see if we could get a room for three and our dogs. They not only came through for us but made us feel welcome. We and the Hounds Thank You.

    5
    « Great place to stay if you have young children! »

    The pool at this hotel is great for young children. My grandson loved the slides and the smaller one he could use by himself. He's 2 1/2. The rooms were nice and clean. We weren't far from restaurants or shopping.

    4
    « Decent »

    The staff at the front desk when we checked in and when we checked out were sooooo friendly! It was a nice change! They had an awesome FREE happy hour with beer and wine. Plus cheese, crackers, salami and other stuff. The only bad part was the pool. The water was warm, murky and gross. We would stay here again but wouldn't swim.

    3
    « Comfortable bed, could use help on cleanliness »

    The room was comfortable, everything worked, bed was very soft and comfortable. Some of the towels in the room were dirty. The indoor pool was packed with people, so I steered clear of it. The hotel smelled bad, I am assuming from people tracking water in from the pool.

    5
    « best place to stay in omaha, great location »

    great location close to the interstate and the staff are outstanding, they go out of their way to make your stay enjoyable. great shopping close by and great eating also close easy to get to Sams, Cabelas, and other family spots

    5
    « Welcomes pets with open arms! »

    Our room was perfect. We go there because it is a very clean hotel and they allow our 4 legged children to travel with us. They gave them treats! There were several other dogs there as well. Great location!

  • 4
    « Great for kids »

    We just finished our second stay at the Best Western Plus Kelly Inn. We choose this motel because of the Kids pool! It's more fun for my children (2 and 4) to have slides and be able to touch vs just a big pool to float around in or jump off the side. With that being said, EVERYONE is there for the kid pool. If you go on a busy weekend, we happened to be there over memorial weekend, the pool is very crowded. (This was also the opening weekend of the African Safari Exhibit at the ZOO--yikes!) We had to cut our swimming time short on 2 occasions this trip because the pool got over crowded and one night, dangerously rowdy with some bigger kids in the pool. Because of the fun toys in the water, space is significantly limited if there are a ton of people trying to enjoy the pool. (Not sure why they require wrist bands, I didn't see many other people wearing them) The rooms were nice, LOVE the dark curtains to pull shut to keep my little ones in bed a tad longer. This trip we were happy to see that the Perkins restaurant had closed down so the Hotel offered Free breakfast! That was a HUGE HUGE HUGE plus for us! They had a nice range of food to offer covering the usual items you see at a free breakfast. The staff was very friendly and accommodating. I asked for assistance on 3 occasions and they were very helpful.

    5
    « Family friendly hotel with great staff and AMAZING pool for kids »

    We had over 18 people in our party and not 1 complaint about this hotel. Was surprised that the pool only went to 3 ft, but it was still fun for everyone and safer for the smaller children...ALL the kids loved this pool. Breakfast was great with plenty of seating and choices. The rooms were all very clean and comfortable. Would highly recommend this hotel.

    5
    « A home away from home! »

    Thanks Kerri for getting us in at a great rate. This was the second time back. A well needed worry free weekend. Lots of TLC has been put into this hotel. A modern yet homey feeling. Felt welcomed from the staff from the start with making the reservation all the way through to check out!! Will be back again!

    5
    « Kid's love it! »

    Stayed here because of the activity pool for my grandkids (7, 6, 4, & 2) but the rooms and breakfast were a nice surprise. The hotel has evidently been updated recently with flooring, paint & furnishings. Rooms were large, beds comfortable and bathrooms clean. The breakfast was one of the best we've had at a hotel with bacon, 2 kinds of eggs, waffles, potatoes and the regular fare of toast, muffins, oatmeal & bagels. The pool was perfect until a high school track team decided they could use the slides too. With a noon checkout the kids went in the morning & had a splendid time. The front desk was extremely helpful - offering both dinner suggestions and as we had a hit & run at the zoo, calling us when the police arrived to make a report. If traveling to Omaha, be sure and put this hotel on your radar.

    4
    « beautiful hotel, very comfortable beds, top class! »

    This hotel is top of the bill. The rooms have been decorated by someone with a good sense of style. The lobby is interesting and colorful and so are the hallways. It's a pity that the restaurant that is connected to the hotel building was empty/abandoned (or in the first fase of remodeling/rebranding). But... we would come here again!

    5
    « Great Vacation »

    We took our Adult daughters and three grandchildren to Omaha for a little get away. Spent two nights at this motel the kids loved the pool couldn't get enough and the hot breakfast was an added bonus. Rooms looked to be newly remodeled with Microwaves and Mini Refrigerators in each room will definitely visit again.

    5
    « Topped off a great family weekend. »

    We had an awesome experience with our family at this hotel. We spent the day at the zoo, only 10 minutes away and then came here and the rooms were so large and comfortable and the kids had a wonderful time in the pool. The pool is just perfect for small children, 8 inches to 3 foot deep. There were rafts, slides and waterfall that was so much fun and whirlpool for us adults. They arranged for us to have 4 rooms all together across the hall from one another so the kids could go back a forth. The staff was great and so helpful and the beds were "aah" after a long day. We had a great time and when we come back to Omaha we will never stay anywhere else. Thumbs up from our entire family. Thank you for making our family weekend a success.

    5
    « Omaha trip »

    Very nice. Staff was friendly and helpful. Enjoyed our stay. The pool was a lot of fun. The kids enjoyed the water slide and toys in the pool. We would certainly return to this hotel. The room was clean and comfortable.

    4
    « Friendly staff and a clean room »

    It had what I wanted, a friendly staff and a clean room. They also offer a cocktail hour and a free breakfast, which I did not take advantage of. The room had good lighting and a comfortable bed. I enjoyed a good night's sleep.

    5
    « Wonderful Hotel! »

    We stayed at this hotel over the weekend. We came to go to the zoo. he hotel was one of the best i have ever stayed in. Super clean!! Super friendly staff, all very helpful!! 2 in paticular that i had a great time talking with were Raynee and James. Both of them were so nice and friendly and made my stay even better. Thank you. The pool was really nice for the kids and the breakfast was fantastic. They even serve BACON!!! The aminetlies near by were great too. They have a fun place across the road for kids with arcade and paint ball and lazer stuff and then right down the road is a trampoline palce too! Definelty will be coming back on our next stay!!!

  • 4
    « Comfy stay after a long day »

    The staff were wonderful despite the very busy wedding weekend. We had a dog with us and she got a treat bag as we registered. The room was clean, good size and bed comfortable. The location is not far from the interstate and the price was good with AARP discount. The hot breakfast was also fresh and the staff there were very pleasant and cheerful. The only negative is that their is a lot of water softener in the water which makes a shower rinse interesting for those of us who aren't use to it. Otherwise, great stay!

    5
    « Great Hotel »

    Extremely friendly staff and great hotel for the kids... Especially the pool. Conveniently located to near by Family Fun Center and shopping area. Hot breakfast is above average for sure and is a great addition.

    4
    « Girls weekend out for state bowling. »

    Great place to stay. Pool for kids is excellent but not so good for adults without kids. Will plan a trip and bring the grand kids. Easy access from the interstate. Great front desk staff, both days and nights.

    5
    « A good night sleep »

    The hotel was very clean, quite and had been updated. The decor was very tastefully done in black and tans. The bed was extremely comfortable. The water pressure and temperature was perfect. The staff was helpful. When in the area would stay again for sure.

    5
    « GREAT service »

    We booked our room off Booking.com and sometimes that results in a less than ideal room: we got a room right off the patio near the pool and elevators which was VERY noisy. If it was just my husband and we would have dealt with it but my daughter is a crappy sleeper even in the best circumstances. We asked to move rooms the following day and despite that being a hassle for them on a nearly completely full night they accomodated our request and even offered to hold our luggage in the check area until the new room was clean. I SOOO appreciated the effort to help us get a good night's sleep on our birthday trip for my daughter. I think she probably loved their pool more than the Zoo which is what we came up here for. Friendly staff and nice hot breakfast. Great for families. We would come back.

    4
    « Family of 5 with three young kids »

    We were in a King room with a pull-out sofa bed. The room was newly updated and very clean. It was perfect for our family of 5. The breakfast buffet was delicious and well maintained. The kids enjoyed the pool. The exterior pool area needed some work though. Looked like some water damage in the ceiling and men's bathroom. Hopefully that will be something they will be fixing next. The price was decent as well. Would stay there again when we visit Omaha.

    4
    « Good nights stay »

    We stayed here one night; 2 adults, 1 child. The beds were nice and comfy. There was a small fridge in the room, along with a tv. The pool was warm, the child had a lot of fun in the pool area. There was a slide and everything. The breakfast was ok. The hotel staff was nice and super helpful. Would recommend this to people looking for a place to stay in Omaha.

    4
    « Great for kids »

    We made a short trip for the zoo and my kids practically lived at that pool for 3 days. Their ages are 6 & 7 and had a blast for hours each day. Both the pool area and our room was very clean. The breakfast spread is great. If we get to go back we will definitely stay again!

    5
    « Great place to stay »

    Very impressive!! Friendly staff! Emily is the best! Pool is awesome for kids. I will always stay here. The rooms are amazing, breakfast is awesome and good. Decor is very beautiful. My daughter's heat in her room was stuck on, they offered her a choice of two rooms to choose from, even discounted my room as well. When I entered or left the hotel, I was greeted.

    5
    « Great place to travel with littles!! »

    Nice, clean place to stay with little kids. Pool area is warm with very warm water. Love that the pool starts at 8 inches deep with 3 foot depth max. If you have adventurous big kids, might not be the place to stay. Rooms are clean, and big enough for a family to stay reasonably comfortably. Staff are very friendly and you can tell they are respected by the management. Asked for extra pillows and blankets and unlike other hotels, it was no problem at all, and the staff happily provided us with what we needed. Breakfast was also very good.

  • 4
    « Nice Hotel for Good Price, Dog Friendly !! »

    The hotel was great for conveyance to Interstate Travel. It was about 15 minutes from the Zoo and at a great price. The hotel has an evening happy hour in the lobby and a great breakfast. Great swimming pool for kids and is dog friendly !

    4
    « Family Friendly »

    Stayed here for a weekend with the family. The kids loved the pool. It was crowded at times, but the kids didn't seem to mind. It could use a little maintenance, but not going to gripe over a free swimming pool with slides and floating things for kids. Room was comfortable, but HVAC didn't seem to be working. Breakfast was decent for an included breakfast. Could use a larger space for this, but again, nothing that ruined the trip.

    4
    « PERFECT PLACE TO STAY WITH YOUNG KIDS »

    The price is right! The pool is the best part! It'll be even better when the restaurant is opened back up. We would recommend to anyone headed to Omaha for a zoo trip. The hot breakfast was just ok. It was Spring Break, so that might be part of it. It's crammed into a hotel room sized room and entire hotel goes in and out of it. There needs to be another waffle maker to service that many people. The food was included in a reasonable price, so I'd still go back. Rooms were clean and nice, although bed could be replaced. I wouldn't pick another room next to lobby, but otherwise the room was fine. There were 6 of us in 2 rooms and it worked well. Several places to shop and eat nearby. Starbucks is 2 min away, so that is a plus. :)

    2
    « Not what I expected »

    bathroom was not clean, even if we had the heater the bathroom was cold, and blew cold air, breakfast areas way too small for amount of rooms hotel has, tables and chairs way too old, cheap.If But the pool area is great for kids, just I wish they had a bigger pool for adults to use as well...

    4
    « Great Hotel »

    The room was fantastic along with the hotel staff. The breakfast was good ,need another waffle maker. The pool was fine but there is a need for an exhaust system because it was hot and steamy all the time in there.

    5
    « Great pool for kids !! »

    We were traveling for a weekend of leisure and I wanted a hotel that offered a fun children's pool without the hefty price tag of an indoor water park . My boys are 6 and they absolutely loved this pool . The deepest area is 3ft so it was great to sit back and watch them play and enjoy without having to hover . The slide was great , and there are lily pads and a waterfall . The hottub was close by for parents to relax in :) When we checked in I was informed they had over booked double queen bed rooms , however they offered us a free upgrade to a king plus pull out sofa room . The staff was extremely friendly and the cleaning staff was working very hard to get all the rooms ready for check ins . It was a very nice remodeled room with a fridge and microwave . The free breakfast was good , but the room to eat in was very small --- get there early ! Overall our stay was very enjoyable and we will be back!!

    4
    « Clean guest rooms and friendly staff »

    Our family enjoyed staying here. The room was very clean and appeared to have been recently remodeling. Everything in the room worked. The hot breakfast was good -- scrambled eggs, bacon, waffles, muffins, variety of cereals, coffee, juice, milk, tea. We were traveling with children and there was a good variety for everyone. Front desk staff were friendly and helpful. The pool area was a little underwhelming -- crowded (not sure all the swimmers were actually guests of the hotel), and the water was really hazy from all of the chlorine. Would stay here again without the expectation of using the pool.

    5
    « kid friendly pool, honest staff »

    I had a room booked for our kid's vacation at the Holiday Inn downtown but they called me the night before to tell me the pool would be closed for cleaning. I heard about this place from other MOPS moms and was able to get a room on short notice. The lobby was well decorated and the hallways had train photos in black and white which suited my train obsessed son's taste. One of the staff was slow at greeting us while the other guest arrived. We had to wait for the more eager receptionist to check us in but not a big deal, as she was super friendly and got the room to us quickly. The room was nice. Quiet too, never heard another guest from our room even though the place is full of kids. The pool was very kid friendly. My four sprouted gills they spent so much time in it. They were doing some construction of the cement, near the bathroom area and had to repair a broken glass between the fitness center and pool. I have no way of knowing if those were done recently and attended to promptly. The breakfast room was crowded but it was a good breakfast. Home made waffles and good healthy options, hot eggs and bacon. More than I expected. The place had fresh fruit for grabbing and going to, through out the day. After check out the staff called me to inform me the cleaning crew found my son's boots in the room. I arrived within minutes and they had them bagged and waiting at the front desk for a quick pick up. This was a wonderful hotel, with overall great staff, clean rooms and lots of perks. Highly recommend it (and it was cheaper than Holiday Inn with no parking fees).

    5
    « well done »

    The staff at the front desk was very friendly and the breakfast was much better than average. I did appreciate the limited "happy hour" and I'm sure it will be better when their newly remodeled lounge is completed - George

    3
    « BUSY pool area »

    Thought my kids would like the pool area, it was cute and they enjoyed it but you could hardly breathe or open your eyes one day because of the chlorine haze and the next day the added water to the pool and it was like a polar plunge. There were SO MANY people it was ridiculous. Rooms were nice. Trying to get breakfast was a complete joke. I'm not sure if it was just completely booked or what but it was not that relaxing of a get away while we were there.

  • 4
    « Nice hotel »

    Very nice hotel with clean rooms, pool room wasn't kept was nice as the rest of the hotel but still a very good hotel for the price when traveling with younger kids. Breakfast was good but the room was very tiny and getting around it, especially with kids, was a task. No high chairs either for the breakfast room. Very nice staff.

    5
    « Family time »

    Our 6 grandchildren were able to stay with us over night. The pool was the perfect size for them. Will make this our annual grandkids destination. The location was ideal for everyone. Highly recommend this motel to others.

    5
    « Loved our stay! »

    My five-year-old son and I stayed here for two nights in July 2015 over the 4th of July weekend. I wasn't familiar with Omaha but I chose the hotel due to price and the indoor pool water features that I knew my son would love. We weren't disappointed! We loved the pool, the hotel was clean, the connected Perkins restaurant was nice, and the staff was wonderful! We wanted to see fireworks but I wasn't sure where best to go so a staff member gave us great directions to where we could see fireworks. The best part was our view to the south when we arrived back to our hotel because the entire sky was lit up with fireworks well into the night but the sound wasn't disturbing at all even with the windows slightly open. We would definitely stay here again!

    5
    « Great staycation hotel! »

    We decided to go somewhere close to home for a short spring break trip. This hotel was perfect for our 2 small children to swim and have fun! It was lots of fun for them and the rooms newly remodeled.

    4
    « Great for kids »

    This hotel is close to the zoo, and has a wonderful indoor pool for the kids to play in. They also have a Perkins restaurant attached and you get a free breakfast with your booking. My grandkids love going there. And getting to swim after a day at the zoo a bonus. Even if its winter..

    5
    « Pleasantly surprised »

    Staff exceptionally friendly. Breakfast fresh, hot and good. Accommodations clean and appropriate. Welcoming to pets - with goodie bags for the dogs including treats and waste pick up bags. Fabulous touch. Very fair price.

    5
    « Great Property »

    Very nice well appoined rooms. Rooms are spacious and well designed with good work station. Sufficient amenities. Friendly, efficient, helpful staff. Very good breakfast with variety of options. Fun and spacious pool area. Great for children.

    4
    « Freindly Helpful Staff, Great Room, Pool Area Perfect for Kids »

    We stayed here to celebrate 3 year old grandsons birthday and it was the perfect stay for this event. We were in the area 2 weeks earlier and had already reserved our stay. We stopped at the hotel to check it out to make sure it would fill our needs. Front staff was great then, letting us check out the hotel, rooms and pool area. One week prior to our arrival we called ahead to see if we could get an early arrival, about 1:00. Of course that could not be guaranteed but worthwhile to ask. We arrived around 1:30 or so. Perhaps the nicest surprise was that the front desk person was the one we had talked to two weeks earlier and she remembered us! The hotel had been full the night before but she checked rooms and found one ready for us. That was great. We had a business king room which I think is a bit larger than kings. Tastefully decorated, darker furniture but plenty of light, large flat screen TV with more than enough channels. Bath area is separate from the living area (sink not in entrance hallway) and the bath/toilet is separate from the sink. Plenty of room in the bathroom also. There is no "closet" but a wall shelf and hanging area that will suffice. Plenty of room to stretch out, larger windows (cannot open) and an upholstered chair. We did not hear much hallway or room noise at all. At first I thought the bed was a bit soft but both of us apparently slept reasonably well so it must have been comfortable enough. The pool area is really geared to kids. There is a small slide and large slide, a waterfall umbrella in the center and several rafts and "lilys" anchored near the center. There is no zero entry but depth ranges from only 8" to 3'. We had a 3 year old and 5 year old and it was perfect. They make an effort to keep the water warm so there is a lot of humidity in the winter months. Because we were able to get in early we were in the pool from about 2:00 until 3:30. You could see that the pool was going to fill up later in the afternoon. It worked out well as guys and kids handled the pool, ladies handled the wine and played cards in the room. There were a couple of minor things that were not quite right. We were on the 5th floor. For some reason there was an unusual odor in the hallway and elevator when we arrived. Perhaps garlic, maybe a large pizza delivery. It was just unusually strong but didn't seem as bad the following morning. Secondly, the public area near the pool and the lobby area seemed quite cool. I realize it was a cold February day but they just seemed on the cold side. A Perkins restaurant had been attached but closed and is being remodeled for a breakfast area I think. So at the moment breakfast is kind of a crowed small area. Staff, Room and Pool make this a good stop for a family adventure. We feel the room rate was reasonable for the size of the room and the pool usage. We would return.

    4
    « Good value, very friendly and personable. »

    The good--dogs stay free on floors 1, 2, 5 and 7 I believe. Huge rooms, very well insulated. Hardly heard the people in the hallways for the most part. manager's reception 4 days a week. Free hot breakfast 7 days a week. Breakfast was passable, very well kept. Standard fare for this type of hotel. Reconstituted eggs, home fries, turkey sausage? very salty bacon and assorted dry cereal, yogurt, pastries and of course waffles. The pool is a little tired, but oriented towards families/kids. Thus, if you stay on the weekends, it gets a little noisy. Lot noisy actual. But that's because people quit parenting once they hit the door of the hotel I have seen. Just let the kids run wild whereever. Of course, mom and dad might notice a little more if they weren't out in the hallways drinking and B.S.ing. I took the dogs to the dog park, were all muddy. Asked the front desk person for an extra towel and got about 8. So, the dogs go baths also. For the money and being able to have my dogs there for no charge, it's a 5 star. Take away one for the weekend crazyness and I'd still rank it a 3.5-4

    4
    « A family get-together in Omaha »

    We attended a family get-together in Omaha and made reservations directly with the hotel about a week in advance. The process was very easy and the staff was very friendly and accommodating. Because of the circumstances of the event, we arrived a couple of hours before check in time. Again, Emily at the front desk was very accommodating and got us checked in very quickly. Our rooms, as always, were very clean and recently remodeled. We enjoyed our stay, and will definitely be back..

  • 3
    « mediocre hotel for the price in Omaha »

    Located just off I80, the hotel is easy to get to. The room I stayed i has been updated, but not renovated. The updates are tastefully done. The front desk staff had a "friend" hanging around in the lobby. The uncomfortable mattress is alleged to be new. I can hear the neighbors talking through the wall. There are nicer places to stay for about the same money in town. The continental breakfast could have been better. I would probably not stay here again. I did not try out the pool area, it might make the visit much more enjoyable for someone else traveling with children.

    5
    « Loved our stay »

    EMILY at the front counter ROCKS!! We had so much fun for our nieces bday part we are having my Grandson's party there tomorrow!! The place was clean, the pool is PERFECT for little ones and everything was clean. We loved it!!

    5
    « clean convient best staff ever »

    This is one of the best in Omaha close to interstate and shopping and the staff is great. I have stayed in alot of motels and hotels and they just don't get any better than this. In the very near future they will have a restraunt and sports bar connected to it can't wait to see this Iam sure it will be as great as the hotel.

    4
    « Great Service »

    This hotel was very clean and nicely decorated. Everything was great! My husband and I stayed in a King size bed with a Jacuzzi in the room. It was amazing! Super relaxing after 4 long days of driving and traveling. The bed was very comfortable!

    5
    « Every thing we want »

    Thiis is our home away from home. Our grandchildren come and swim while we are here. The staff is very personable and willing to take care of your needs. The swimming area is great for smaller children. They have such a good time playing in the pool which has slides and floating rafts.

    5
    « Best Western Plus is Best »

    The staff in this hotel are extremely accommodating. Lobby and rooms have been recently updated. Restaurant is being added. Beds are probably more comfortable than mine at home. I'll definitely stay here again.

    5
    « Business Trip in Omaha »

    I enjoyed my stay at this hotel and will definitely stay here again my next time in Omaha. I recommend this hotel to anyone staying in Omaha. Close to I-80 and easy to get any place in town within minutes.

    5
    « Very nice Handicapped Accessible room »

    I traveled with my elderly mother and she required a handicapped accessible room which Best Western provides. It was very nice and the staff was very friendly and accommodating. It was new years eve and everything was very nice including the hot breakfast. Would recommend to others and would stay there again.

    4
    « Delightful Stay »

    The lobby had some renovation/repairs being done and had a bit of an off smell, so was not expecting a great stay. The clerk was friendly and gave us a bag with bottled water and a snack. We went to our room and opened the door. It turned out to be a beautiful room - felt like we had scored. The decor was modern, peaceful and harmonious. We had a room with a whirlpool-worked great The room was clean and quiet. The bed was comfortable. We had a great night's sleep. Breakfast was good and well maintained. The only areas for improvement are the bathroom door stuck and a couple of places needed a bit more housekeeping attention such as bathroom mirror. This will be our first choice when we travel to Omaha next.

    5
    « A+ service and stay -- and pet friendly! »

    We had a sudden trip that was long and cold and late at night - Best Western was convenient, clean and comfortable and took pets with no fee! The location is very convenient - right off the highway and easy to access with gas stations nearby. The exterior looks nice and I believe this is a newer hotel, it also has a restaurant onsite (we did not eat at it this time). Both the check in and out clerks were friendly and efficient. Has fitness room, pool and breakfast - all looked nice and clean but we did not have time to use any of the amenities. Our room was very clean and large. It was decorated nicely (it seemed newly renovated?) and the beds were super comfy, not too hard and not too soft. The temperature was perfect which was a nice touch arriving late. Has in room coffee that was standard as well as a microwave and mini fridge which was really convenient! Overall Best Westerns have been on a downslide so we typically avoid them but this one took pets and was convenient to the interstate so we gambled and it really paid off! This hotel was the level of a 4 star hotel in my opinion, I can't stress enough how comfortable and nice the room was. We will definitely be returning to this hotel!

  • 5
    « Super nice »

    It was a great place to stay and the staff was awesome the indoor pool was killer they also have breakfast in the morning as well stayed 5 days well worth it. Not much to do around the area but Iowa is only 15 min down the road to the casinos to do a lil gambling

    5
    « Spectacular »

    I stayed after arriving in Omaha after a long flight from Austin, TX via DFW and Houston. The check in process was expedient, the room spectacular. I had a recently renovated Executive King on the 6th floor. It was spacious with a nice sectional sofa, ample desk for work, and fridge/micro. Room was tastefully furnished and very clean. Large flat screen with many channel choices. Wireless internet was blazing fast and no connectivity issues. Bed was super comfy and new like the rest of the furnishings. Breakfast in the morning was in a large former restaurant and the booths were a nice compliment to the nice variety of pastries, waffles, scrambled eggs , bacon, fried potatoes and yogurt and juices. Breakfast staff very friendly as was the rest of the staff I encountered. Overall a much needed oasis after a long miserable flight.

    5
    « GREAT »

    our stay was great and the hospitality was great, we would stay at a Best Western again, even the adults enjoyed the swimming pool which was 18 inches to 3 feet,, the rooms were clean, the breakfast was very good

    4
    « convenient location »

    Conveniently located to interstate & shopping. Employees are great. Rooms a tad over-priced. Only criticism is beds too high for handicapped mother I was traveling with. Again, the employees are great and the rooms are clean.

    5
    « Just awesome »

    This hotel was great. We planned a birthday party in one of the banquet rooms and had rooms for the night. From the time we visited the hotel to the check out everything was perfect. The staff, the room, and the awesome pool were absolutely wonderful. Not one complaint!

    5
    « Quick sleep »

    Our stay was brief and very pleasant. The receptionist was very delightful. Breakfast was delicious. Was not there long enough to enjoy the swimming pool. Enjoyed the in room coffee and all other amenities. Hope to be able to spend more time here next time.

    5
    « Great place to stay »

    This was a great place to stay. The kids loved the pool. Pool is very kid friendly. Staff was very friendly and were more than happy to help with anything we needed. Rooms were very clean. Overall it was a great stay. Would recommend this hotel to anyone. Thank you

    1
    « Old and run down - silverfish in bathroom »

    Don't bother with this hotel. Old, in need of repair, and apparently do not utilize a pest service. The office staff spend most of their time outside smoking, so if you need any type of service you must wait for them to return to their work area. I wouldn't stay in this hotel again if it were free.

    5
    « Omaha Best Western »

    This hotel is very organized, rooms are clean, and breakfast is great. Amenities of internet, pool, fitness room, and a full breakfast add to the convenience of this location. Bathroom supplies were available and kept restocked. Refrigerator and microwave were nice to have in the room.

    5
    « Welcome Home! »

    I stay at this hotel every month and they continually make me feel comfortable and welcome! I was even welcomed "home" when I came to stay for this month! Very nice amenities and wonderful staff! Definitely a great place to stay for business or pleasure!

  • 5
    « Great Motel »

    Excellent stopover with wonderful hospitality; great service and food. I highly recommend it if you require a stopover. Convenient location with easy access. Variety of restaurants nearby is nice for a tasteful choice.

    5
    « Warm and Welcoming »

    I love coming here! It's like visiting family. I always stay here, beds are comfy, water is soft, room is quiet for sleeping... people who work here are friendly and accommodating and now they have a wonderful breakfast buffet, not just donuts and coffee. Try it, You'll come back!

    5
    « Would stay again! »

    Upon arrival they had our reservation and room ready for us. Room was very clean and in order. Bed was very comfortable. Heater/AC would kick in and was very noisy in turn did not sleep very well. Internet was not good and had to call tech support to get our laptops and phones to connect and if we were of for a few minutes it would stop again. We gave up and watched TV.

    4
    « Huge improvement »

    I stayed here years ago and it was a dump. When I booked here, I didn't realize it was the same hotel. But as I entered, I was pleasantly surprised. Everything is much better. There is still a few areas for improvement but very happy with my stay. The fitness center and breakfast was good.

    4
    « First time in Omaha! »

    After a long day of driving I settled into this hotel for a comfortable evening. Amenities, the staff and room were all excellent. The only down side was the kitchen chose to close 1 hour early and I was unable to get any food after a long day of driving.

    4
    « I enjoyed my stay »

    Best Western has always been on the top of my list. They were excellent in the service to me and that I can appreciate. The room was large with a nice view, clean baths and sheets and pillowcases. Plush comfortable beds and soft towels. The breakfast was amazing nice selection of items. Very friendly staff to assist you. I would definitely love to come back and stay again. There are eating places around for your convenience. So safe travels to all. Where's Wooster?

    4
    « Would Stay Here Again »

    I would stay at this hotel again. It fit the need with three children. They loved the swimming pool. It is 3 ft. in depth so I didn't have to be too watchful over the older two. It's a great pool designed for children. The pool is showing wear & tear though. Breakfast was awesome! Items that felt like they were home cooked. A variety of items for my picky eater. We were stuffed when through. The bed was actually comfy too. Maybe the best, I've slept on in hotels. Just don't expect help from the front desk- they are either busy on their phones or busy talking to each other.

    5
    « A relaxing Anniversary. »

    I enjoyed my stay at the Best Western Plus in Omaha on 108th & L. The Staff was helpful and kind. I got the hot tub room. It was immaculate. Price was fair. I enjoyed the breakfast also. I look forward on coming to this Best Western Plus again in the future.

    5
    « Fantastic place to stay »

    This was our 3rd stay at the Kelly Inn Omaha and, like always, it was a great experience. Everything is clean, comfortable, and modern and the staff is very, very friendly and efficient. One thing that was different on this visit was the upgraded continental breakfast - it was very good! Lots of different choices and my children and I all really enjoyed it. Also, the pool is perfect for small/younger children. My six year old is not a very strong swimmer, but because the deepest part of the pool is only 3ft, he felt he had free reign and had a blast swimming and sliding around in the pool. This is our go-to place when visiting Omaha.

    2
    « My stay »

    Roz, the cook for the free breakfast buffet, was very friendly and open for all and any suggestions. Enjoyed egg scramble with bacon, better than just plain scrambled eggs offered in other buffets. Although I was too tired to enjoy the pool, it looked like a lot of fun for children. Front desk very helpful in suggestions for places to eat. As all the Best Western beds that I have slept in, very comfortable.

  • 5
    « Great Family Hotel »

    We really enjoyed the pool for the kids, there are 2 waterslides, one which lands in 3 ft water so I only had to catch my youngest. Hot tub is right there, so you can sit and watch your kids. The hotel was clean, nicely updated. Breakfast was good (waffles, eggs, sausage, cereal, etc). I would appreciate stronger coffee, that's just me though. Our window faced L street, so there was some road noise but it tapered off. Overall wonderful stay for a family getaway. Front desk was very friendly and helpful.

    5
    « Best Place for Families! »

    It's been over a year since I last stayed at this motel and it gets better with age. It is clean! Accommodating to families in every way. Easy in/out property location. Pool is just fantastic for kids. And warm: Nice to dip into a heated pool that is actually "heated" for once. Bed, bedding and pillows were very comfortable. Great sleep, quiet room. Mattress was a serta perfect sleeper that looked brand new---yes, I pulled back the sheets and looked because of paranoia. Room was spacious. Had a king and it included desk & office chair, sitting chair and lots of room in the middle. The new free breakfast was a nice surprise and it was great---lots of choices hot & cold, fresh and best coffee around. (good enough I was intending to ask brand, but forgot) Breakfast attendant--Angie (I think)--very knowledgeable about the area and friendly. As a motel manager myself I bothered her with many questions. She was well informed about the property, surrounding area and answered them all with a smile--while never taking her eye off her work. I would have loved to of packed her in my suitcase and brought her back to my motel to work. Overall GREAT stay and they have earned my business loyalty for good.

    5
    « Best Hotel in Omaha »

    There is not a better hotel in Omaha, especially for families traveling with kids. We have stayed here often for a short get-a-way with our two grandchildren. Pool with slides is perfect for them. Rooms are extra special, always clean. The hotel staff goes out of their way to make sure the stay is perfect. The free hot breakfast in the morning is one of the best we have ever tried. On this latest trip my wife left her cell phone on the counter by the TV. We received a call that it was found before we were two blocks away. Won't stay anywhere else but Best Western anywhere we travel!

    3
    « Great Location, »

    Front office staff is very friendly and accommodating. In room décor and property overall are nicely updated. The only reason I give this hotel an average ranking is due to Housekeeping. Very disappointed with cleanliness and representation in the room. Did not have the opportunity to discuss with hotel however as we were in and out quickly due to what I was in town for.

    5
    « Sweet stay »

    After long day of driving stopping here was a good choice. Staff helpful and polite. Asked for best pizza and was given a menu with coupons. Pizza was delivered to room and was great! Room was clean and Bed was comfy! This was the third Best Western that weekend we stayed in and had the most comfortable Bed.

    3
    « Nice stay »

    We stayed there on 22nd Sept 2015.Stay was very good.Liked the way staff welcomed,specially for our dog.I forgot my expensive shawl (Indian name for a throw)next day we called to request to ask the cleaning staff.We were informed nothing was in the room.To me they never tried.I would have given 5 stars.

    5
    « super comfy beds! »

    We had a great experience at this hotel. Our only complaints were that we purchased the Papio Fun Park Package, and the park left much to be desired, that really isn't on the hotel, though. My husband wasn't thrilled with the breakfast selection, but I enjoyed it very much. We were traveling with our 3 kids under 9 years old, so the pool was excellent for or non-swimmers, and they really had fun except Saturday night/Sunday morning when it seemed to be crowded by rude guests...again that isn't really on the hotel, though.

 

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·Desde el norte: tome la carretera interestatal 680 dirección oestehasta la salida de la calle L Street, este, y a continuación hacia la calle 108th Street. El BEST WESTERN PLUS Kelly Inn Omaha estará situado a la derecha del cruce. ·Desde el sur: tome la carretera interestatal 29 dirección norte hasta la carretera interestatal 80 dirección oeste. Tome la salida de la calle L Street, este, y continúe en dirección este hasta la calle 108th Street. El BEST WESTERN PLUS Kelly Inn Omaha estará situado a la derecha del cruce. ·Desde el este: tome la carretera interestatal 80 en dirección oeste hasta la salida a la calle L Street East. Continúe hasta la calle 108th Street. El BEST WESTERN PLUS Kel...

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