BEST WESTERN The Queens Hotel,  Oban

4.0/5  - basé sur 802 notations.
Corran Esplanade, PA34 5AG, Oban, Great Britain - Ver el mapa
+44 16 31 56 25 05 +44 16 31 56 62 17

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  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Bar-salón
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  • Aparcamiento gratuito
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El recién renovado BEST WESTERN The Queens Hotel ofrece todo el encanto victoriano en un moderno y funcional hotel. Disfrute de fantásticas vistas desde nuestras hermosas habitaciones, que ofrecen un entorno confortable e íntimo al mismo tiempo. Nuestro cordial equipo ofrece le ofrecerá la más cálida de las bienvenidas y estará encantado de ayudarle en todo lo que pueda necesitar. Nuestras habitaciones varían desde suntuosas suites con vistas al mar a elegantes habitaciones estándar de estilo moderno. Todas las habitaciones cuentan con baño. Todas las habitaciones dobles cuentan con cómodas camas de matrimonio extragrandes y la mayoría de las habitaciones están equipadas con bañera de hidromasaje y ducha de techo. El Restaurante Glen Campa es ampliamente conocido por su selecta cocina. Nuestro inspirado equipo de chefs elabora sus platos con los mejores productos locales y con todo mimo para mayor disfrute de los comensales. Nuestro elegante bar y salón le ofrece su bebida alcohólica preferida y una tentadora cocina en un ambiente relajado. Disfrute de su estancia en nuestro hotel.

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Habitación 1

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Basado en la opinión de 806 huéspedes
 
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Excelente
 
226
Muy bueno
 
302
Bueno
 
170
Mediocre
 
74
Horrible
 
34
Con amigos Con amigos 75
De negocios De negocios 78
En familia En familia 118
En pareja En pareja 458
En solitario En solitario 44
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BEST WESTERN The Queens Hotel,Oban
  • 4
    « Hotel located in harbour area a 10 minute walk from the centre of Oban »

    Lovely hote with a really friendly team. Rooms are nice and clean and they provide a truly great full cooked breakfast. Prices are reasonable and they offer a range of bar meals and restaurant dining. Look out for winter offers of 3 nights for 2. Only down side is corridor connecting main building to annex is freezing.

    3
    « Mortified »

    We stayed for three nights and this would undoubtedly have been a five star review if it wasn't for the appalling customer service I received when checking out. Let's start with the good. We arrived very late after an awful 8hr drive through rain and snow to a very warm welcome. We were given our key cards and directions to our room, after a couple of wrong turns we made it to our room (this was not the fault of directions given it was our tiredness not quite understanding) The room was a reasonable size and very clean but what was a surprise was the size of the bed (massive) and the jacuzzi bath, this was amazing after such a long journey. The breakfast each morning was fantastic as was our evening meal each night, very attentive and friendly staff. Every day the room was serviced and tea, coffee, toiletries etc replenished. Overall we had a wonderful stay, we had said this was somewhere we would definitely return to. Unfortunately the morning of our departure did not go so well, after breakfast I had taken my husband down to the boat as he was diving that morning, I returned to the hotel and went to check out to be greeted by the most unfriendly, unhelpful and intimidating receptionist I have ever met. We had settled our bill for our evening meal and drinks each night before returning to our room, when checking out I was presented with a bill for our previous nights food, i explained there must be a mistake as we settled our bill, he had a look through the receipts and told me I was wrong it had not been paid for, this conversation went on for a while, this man would not listen to what I was saying and was very obnoxious and rude in front of what had become quite a queue behind me, without using the words he was accusing me of lying and trying to get out of paying. Unfortunately my husband had not obtained a receipt (he never does, lesson learnt he will in future). He said that it had not been paid and he would be taking it off the card we had booked with, by this time I was absolutely mortified and just gave him the cash and left. Once my husband had finished diving I explained what had happened and we returned to the hotel to be met with the same man, once again it was explained that there had been a mistake, we were told we were trespassing and asked to leave the building to which we refused, his response was to threaten to phone the police which we said we had no problem with as we were not in the wrong, we asked if they had cctv as this would have shown by husband paying at the bar, he responded yes but was not prepared to look. We said what staff were on and maybe they could help, again his response was a no. At no point did this man acknowledge that mistakes happen and he could be in the wrong. We eventually had the barman confirm that we had paid. After all this we got the money back which wasn't the issue it was the way we had been treated like criminals. Upon finding the mistake this obnoxious man gave the briefest of apologies but at no time apologised for his horrific customer service skills.

    5
    « Diamond Wedding Escape »

    Stayed here for 4 nights. Very comfortable room (3) with a great view over the bay. Jacuzzi bath extra bonus. Very hot water. Food was excellent and quickly served by efficient staff. Room was very clean as was the linen on the very large bed. Grateful to staff for maintaining secret regarding surprise visit by friends. Thank you very much and well done. A couple of down sides for me. Being a bit elderly, I found the lack of a lift to the first floor a bit of a problem, experiencing some difficulty with the stairs. I think that a hand rail in the shower/bath would be an advantage. Having said all that I would definitely stay there again.

    3
    « Decent price but average hotel »

    One night stay only , double room incl. breakfast . Positives include good location , parking , warm , clean & tidy. Hotel a little tired but still good . Bar area needs better lighting , too bright & cold with the main chandeliers , some table lamps & floor lamps would transform the room into a cosy bar area where you would sit & have a few drinks. Room clean , warm & comfortable with a jacuzzi bath which was a pleasant surprise. Breakfast average though staff pleasant & welcoming. Why must staff must be told to wear all black clothing is disappointing , like a funeral home rather than a hotel. Overall I would go back given the value for money however improvements need to be made to the bar area to make it more welcoming & cosy.

    4
    « Very good and comfortable - shower a little disappointing. »

    This is a very comfortable hotel with an old-style feel about it. The room was very comfortable, the hotel lobby was a great place to read and the bar felt warm and cosy. The only failing was that when the shower temperature was increased to an acceptable level, the pressure dropped to a trickle in Room 8. Breakfast was great and the table I was shown to had a stunning view of Oban Bay. Much enjoyed and would recommend.

    4
    « Best Western Queens Hotel Oban. »

    This best western hotel provided exelent value for money. The website warned that there was scaffolding around the hotel, but this was minimal. Some parts of the hotel interior look a bit dated, but this is understandable these days. The room was comfortable and the breakfast was very good with quality products.

    4
    « Most Enjoyable »

    Got a good deal from this hotel by booking direct. We booked on the Friday morning and checked in on Friday afternoon for two nights B & B. We arrived to a very pleasant welcome from Peter at reception. Everything was absolutely perfect. Fault the breakfast at your peril !. Loch Fyne kippers to start with followed by Sausage, bacon, egg, black pudding etc. A very enjoyable two day break.

    5
    « Comfortable and clean »

    Booked with this hotel for the first time and stayed last night. Chose it because it is dog friendly. Nothing was a problem on arrival and went to room to find a lovely dog bed, bones and bowls to make our wee dog feel at home too! Room was clean and comfortable. There was a lot of choice for breakfast and staff were friendly. Looking forward to returning.

    5
    « Recommending this to everyone I know! »

    I booked here based on the reviews, saying it had been done up and was worth a visit. The service was first class and my room was immaculately clean. Maybe not the most up-to-date decor but bathroom and bed were both spotless. Really comfy bed & a window which opens - hurrah! What stood out for me was the quality of food in the main restaurant. It was hands down the tastiest meal I've ever had in a hotel! The halibut was exceptional and if I'd been staying another night I'd be ordering it again!

    4
    « Pleasant Short Autumn Break »

    Beautifull Hotel facing the Esplanade.First Floor at a guess I would say only room 10 has a view of the front across the bay.The Hotel has a lift to the other floors.Great Staff Food Cleanliness.Enjoy.

  • 5
    « Great hotel »

    Great location choice of meals rooms a bit dated bed linen spotless lovely lounge bath and shower in room nice and warm really friendly staff nothing to much trouble can upgrade room for extra but not sure for how much

    4
    « Good For A Short Break »

    My wife and I booked three nights on a bed and breakfast basis and overall, the Queens was a pleasant place to stay. It is only a brisk ten minute walk from the town centre or if that's too much for some people, the local bus stop is almost at the door. The standard of housekeeping is excellent and all the areas we were in (including our room) were all spotlessly clean. Our room was on the smallish side but the double bed was huge and very comfortable! Some minor criticisms would be the shortage of drawer space and unfortunately, our spa bath was broken which was a disappointment. The soundproofing could also be a bit better as we could actually hear someone snoring next door! Our room was located to the rear of the hotel and the route there from receptionwas a bit convoluted involving a small flight of stairs, some awkward doors, then a lift to the third floor. However, it had a partial sea view and it was entertaining to see the ferries passing about two hundred yards away! We ate in the hotel on the second evening, opting for a table in the lounge bar/brasserie as we felt the dining room menu prices were a bit steep. The food was excellent as was the service and I would recommend you try it. The buffet breakfasts were also first class with a wide selection to suit all tastes. Porridge, kippers, cereals, warm croissants, cold meats and cheese, full Scottish cooked, you name it and they have it. Service with a smile too, Magda in particular, although we found every member of staff to be extremely pleasant and very helpful. The manager Peter even offered to book our cinema tickets in advance for us! One word of caution...parking at the front of the hotel is very tight although we were lucky and managed to get a bay each night. If you are away for the day, try and get back around 4pm as we did and you should be okay. All in all, we had a peasant stay and would consider a return visit, provided we get a room with a spa bath which actually works!

    4
    « Short break »

    Nice hotel within easy walking distance to Oban town centre. Room comfortable but small. Friendly staff. Good breakfast. Good parking. Ideal for short break. Small bar area for meals Restaurant food very good but dining room quiet

    5
    « A credit to Best Western. »

    I am wary of Best Western hotels that I am not familiar with, however, we were pleasantly surprised by the Queens. The staff in particular were friendly and welcoming, the hotel itself (I think recently refurbished) was very clean and well laid out. The room was a bit small but warm and clean with plenty of power points. The breakfast was perfect. We also sampled the bar menu and had an excellent meal.

    5
    « Very nice room and service »

    Stayed on business. Room 3. Beautiful view. Food at breakfast and evening meal very nice. Staff couldn't do any more for me. Service excellent . Bed extremely comfortable. Fully recommended x Thank you Wendi William Hill xx

    5
    « Great! »

    Good location, spacious, spotless room, great buffet breakfast, happy, smiling staff! Brilliant! And the best in-room nibbles of any hotel we've stayed in! Plenty of free parking. Ten minutes amble along the prom to the town centre, lovely sea views. Don't stay anywhere else in Oban!

    5
    « Excellent stay »

    Very helpful staff all through the hotel. Although there isn't a lift from the ground floor the staff offered to carry our cases to the next floor where we caught the lift. The room clean, comfy bed, free wi-fi, clean and modern bathroom with all working facililites, compliement of toiletries topped up when required. We had a hearty well cooked breakfast. The staff always smiling, friendly & efficient. nothing was too much trouble. We had our evening meal in bar area the young man who served us was efficient, friendly and very polite..The hotel is situated on the esplanade with lovely sea views from the dining room whilst having breakfast or sitting in the beautiful lounge areas. The hotel is about a 10 minute stroll to the harbour where a boat can be caught for a pleasant sail to the isle of Mull. This hotel is friendly - the reception.staff look at you when they speak to you , always pleasant and service with a smile (a lot of hotels lack this personal touch), the cleaning staff always spoke and were very polite - they do a damn good job and deserve a mention, the bar, restaurant staff the same. By the way the food in the restaurant was served fresh and was delicious, so compliements to the chef too. A most enjoyable stay, if we get back to this part of the world we would not hesitate to use this hotel and would definately recomment it. Well done team, keep up the good work and thank you for a good stay.

    3
    « Great setting but bit pricey »

    The hotel is situated right on the front overlooking Kerrera. It is nicely furnished and decorated downstairs and has a cosy and friendly atmosphere, helped by the relaxed and friendly staff. We had a few drinks and a mixture of small menu items rather than a proper meal and enjoyed everything, other than the chips that were a bit overdone. Breakfast was also enjoyable. Our room was in the extension at the back of the hotel. It clearly wasn't built to match the style of the original building and is really just there to increase the capacity of the hotel. Our room was sufficient but certainly not spacious. The 'view' was a small section of the weed-infested flat roof between parts of the hotel and you certainly wouldn't know you were in somewhere as scenic as Oban. The walls weren't sufficiently sound-proofed. A few less rooms so that those provided could have been slightly larger and better sound-proofed, with a bit of care of the outlook from the windows, might have helped justify the cost of bed and breakfast. We spoke to another couple who had managed to get a room at the front of the hotel (i.e. in the original building) and they loved it. Parking at the hotel, and outside, is very limited and the spaces that are provided are on the small side. It's a shame I couldn't be more positive because we did enjoy our stay; it's just that we have obtained a lot more for our money elsewhere, and expect a lot more. I've described the hotel as luxury in the optional information because at £135/night that's what I would expect.

    3
    « Mediocre food, hard to park »

    We came to Oban especially to dine at EE-usk, our favorite restaurant on the West Coast. We missed that chance since we would have lost our parking space, The description says parking is "first-come-first-served" but we arrived shortly after noon and were asked to park on the street. We finally got a place at the hotel an inch or so from an ivy-covered wall but were subsequently "penned-in for the evening. Other guests found spaces at dinner time. We were further stressed by a poorly cooked dinner at the Queen's followed by a unpalatable breakfast. You will probably need to carry luggage up 13+/- stairs.

    4
    « First class »

    We had the pleasure of staying there on 15th October,this hotel is welcoming and very friendly.Staff on reception were great,guy working on Saturday 15th went out of his way to help us even booing evening meal for us.Rooms were very clean and very spacious.Breakfast in the morning catered for everyone hot or cold choices were available.the only thing this hotel would benefit from is a bigger car park but staff are without a friendly

  • 5
    « Relaxing »

    The Queens is a relaxing 20 min. stroll from the station along the sea front . Staff were very welcoming. My single room was just fine, working TV and a bath with shower. All clean and tidy with room serviced every day. Breakfast was self service with all the usual choices. I was seeing friends so did not have dinner there but the menu looked good. The view from the front of the hotel is across the lovely bay to the islands. Will be back on my next visit to Oban.

    4
    « Very friendly, comfortable and clean »

    Great cheapish hotel. Nice and clean. Food in the restaurant was lovely. Slightly understaffed but it was end of season. Great location, clean bedroom and bathroom. Jacuzzi bath was a nice touch but very noisy. Ideal for 1 or 2 nights after Craggy Island triathlon!

    3
    « Best Western Queens Oban »

    It was ok, but nothing particularly special. It is walk-able from the train station, but you will probably prefer to get a taxi (available from outside the station) if it is raining/you arrive late/ you are not very mobile. It's about £5. Room small, but acceptable. Good to have tea/coffee making facility in room. Shower could have been a bit more powerful. We did not bother with breakfast, as there are plenty of places in town. Decent food (burger was good) if it's too rainy to go out of an evening. Bar was fine. This attracts a slightly older crowd. Only pointing that out for info! Staff friendly and helpful. While our stay was ok, there is no particular reason to recommend this place. We felt t was a bit over-priced.

    3
    « Average »

    Disappointed I'm a diamond member. No upgrade.. Poor service. No local staff. None. Food okay. Bit slow. Cider pouring looking awful. But they still sold it. Despite the staff having a good moan about it. Don't sleep beside liftshaft. . Very noisy..

    4
    « Stay at the Queens Hotel, Oban »

    Very comfortable hotel. Good food and service. Rooms clean and comfortable. There is an annex which if you are unlucky you may not have a sea view. The position of the Hotel makes up for it though. No more than 10 minutes walk to the centre of Oban. Try the distillery tour - should not be missed!

    4
    « Functional, but clean and great staff »

    Had an overnight stay at the hotel. Checked in late and out very early. The staff were excellent. Very friendly and helpful. The night porter could not have done more for us to ensure we had breakfast and made our early departure. The room was functional and very clean. Only downside is that the hotel is starting to look a bit dated inside.

    4
    « Oban delight »

    Stayed for a couple of nights in Oban during our Scotland driving tour. We chose the Queens Hotel over other options due to its Best Western affiliation really as there little to choose between several similar options. We arrived early evening to find the small hotel car park full. However the Receptionist kindly let us unload and check in first and then ensured me that Esplanade parking was free. I found a spot straight across the road from the hotel, simply perfect. Road parking did seem a much better option as during breakfast we watched cars struggling to navigate out of a crowded small hotel car park as people departed for the day. Check in went very smoothly and we were shown to our room, a somewhat convoluted and distance away from Reception. However the room was fine if slightly on the small side. With a stretch one could see the sea from the window. Seeing many Oban hotels we noted that beyond nice frontages, basic accommodation blocks were built to the rear, plain on the outside but more than adequate internally. Given the time we opted to explore the area and did not dine in the hotel. Upon returning we had a drink in the lounge and the hotel restaurant was very busy and many people/residents were eating in the bar area. This not a problem as there plenty of room and it all added to the ambience nicely. Plus the food did look rather tasty. Both nights of our stay we slept very well as the bed was most comfortable and the hotel and area peaceful and quiet. Breakfast is a buffet style and the selection and quality was to a good standard. Sitting in the dining area offered great views of Oban Esplanade and the room was airy with a very pleasant décor. All members of staff that we encountered were very helpful and polite and I have to say that we thoroughly enjoyed our stay in Oban and at the Queens Hotel.

    4
    « Great hotel »

    Booked an overnight here for myself and my husband we had a fantastic time hotel was nice staff very friendly could not check in till 3 however allowed us to park our car early so we could have a walk about Oban. The room was clean and the spa bath was amazing. The view from the room was beautiful. If you have mobility issues I would request a lower room as you need to go to the first floor for the lift. One of the downsides was The buffet breakfast which was not nice at all. Apart from this I would recommend this hotel and would definitely stay here again

    1
    « lift broke »

    my aunt and uncle stayed here this week,i visited them at the hotel;they are both disabled aged 79 and 82 they were on the 3rd floor up five flights of stairs and no lift as it had been broke for a while,i spoke to the receptionist,who said they were waiting for a lift engineer,well nobody arrived to fix it the five days they were there,shocking way to treat a coach load of pensioners.

    5
    « Great overnight stay »

    Stayed in Oban for one night and will be back, Staff and reception great and helpful hotel lovely and breakfast superb. It is a bit of a walk into the centre of Oban but the walk is nice and a big advantage is that you can park your car in the hotel if you are early enough to check in . If not there is parking by the roadside. Not much more I can add on a short stay but would recommend it strongly.

  • 4
    « Classic Scottish »

    Stayed for 1 day with friends. Very helpful staff! Cozy pub with excellent food and a good selection of whiskies. Tidy, clean well functioned rooms. Elevators. Good stable Wi-Fi! Centrally located not far away from Oban distillery.

    3
    « Average »

    The hotel is satisfactory and could be graded as 3.5 rather than 4. Accommodation is satisfactory bur parking is a problem unless you come before 5 pm and not take your car out again. We ended up using taxi in the evening to go into town. The staff at the reception are helpful and friendly. The staff in the restaurant , for breakfast , are excellent and the breakfast more then satisfying as they do have a good variety on offer. The elevator is on the 1st floor and hence one has to carry the luggage over a flight of stairs. This is difficult for seniors!!!

    4
    « love the spa bath... »

    the wife and i booked a wee over night stay here,after a couple of hour drive from Glasgow we arrived well before our 3pm check in we arrived just after 11am...we parked up and explained that we where very early and if it was ok to leave the car in the car park,answer was yes...so we strolled in to town just in time for an afternoon pint..... on check in the lad on reception was friendly enough.... we were on the 3rd floor in the newish building at the back 1 flight of stairs and a corridor walk to the lift.... the room was fresh and comfy the spa bath was amazing with a light in the bath that changes colour i had the lights out maximum relaxation....breakfast was a bit rough buffet style.... cold bacon and sweaty tinned mushrooms... would defo stay again but would skip the breakfast.....

    4
    « Excellent hotel for the price »

    Good, comfortable hotel in a good location. Updated with great bathroom and beds. Easy walk to town and good bar food. Very attentive staff and even has free parking. The breakfast was not fantastic but had an excellent dinner meal in the bar.

    5
    « Best ever »

    Checked in late. Desk clerk went out of his way to find us a parking space right by the front door and carried our luggage to our room. Best service in a long time. Hotel quirky but charming. Great stay.

    4
    « Lovely horel »

    Lovely hotel in a great location in Oban. Room was large and spotless. Huge bed. Jacuzzi bath was amazing and breakfast was delicious. Would definitely stay here again! Staff very friendly and free parking too.

    3
    « don't stay in room 25! »

    Great hotel great staff lovely rooms but room 25 next door to lift which is very very noisy and clunky.wakened up at 3am so sleep very disturbed which wasn't great as had long drive back . wouldn't use this room if I was the hotel.

    4
    « Need to climb stairs to first floor for access to lift »

    This is a comfortable and well located hotel with a good restaurant and bar. The staff are very friendly and helpful but if you are handicapped there is the drawback that you need to go up the stairs to the first floor where some of the bedrooms are located and from where there is a lift to higher floors, though at the front where some rooms are located there is no lift at all. There are also a couple of steps from the car park in to the hotel. Help is available with baggage, but dependent on when you arrive, or leave, you may need to wait. The hotel is situated on the Esplanade with just the road between it and the sea. Most rooms are in an annex at the back from where you can still see good views of the sea, but not unobstructed. The car park is just a bit small for the number of guests and not everyone can park there. Parking is available on the Esplanade, but tends to be fully taken during the day. The location is out of the centre, so quieter than if it were in. Bedrooms comfortable with good en-suite. We liked it and would go again.

    4
    « Just fine »

    Very nice. Everything in Oban is a little pricey so don't be surprised. Nice staff. Rooms are clean but not huge. It's Scotland and all is relative. I would stay here again should I find myself on the west coast of Scotland.

    4
    « Excellent staff plus good location »

    We were staying at this hotel recently (for two nights) and I had to write to say a big "thank you" to all the lovely staff who work here. They were hard working, friendly and helpful - and kept smiling even though they were often under pressure. You all are a credit to your company, thank you.

  • 5
    « A wonderful place to stay »

    We stayed here for three nights and received excellent service from staff. Our room was lovely with views over the islands and was immaculately clean. We enjoyed good food in the bar as well as hearty breakfasts.We will certainly plan on returning soon.

    3
    « False advertising »

    We stayed one night and as nice as the hotel is there's nothing worse then having the trip advisor advert clearly say "free breakfast " and then finding out you do have to pay for it, and with most places be full you have little choice but to pay and then write a poor review of the hotel in general

    1
    « Avoid of you can »

    I booked this hotel which at over £150 pounds per night for a superior deluxe room with seabird seemed expensive even for Oban. But since I left it late and my stay was short I thought a nice big room with sea view is worth it. On arrival at the hotel I discovered that my room was at the back. Directly above the kitchen with the extractor fan in front of the window with enormous notice and food smell. When I enquired with Peter the receptionist, who on arrival did not even offer any help with luggage, how the rooms are allocated he simply stated: by computer. When I told him I booked directly with Best Western central reservations and was assured a sea view deluxe room he simply told me:They do not know the hotel. You should have telephoned me! They are just marketing people and don't know the rooms! The rooms furniture is cheap and cheerful. The jacuzzi bath is amazing but I would have preferred a shower which produces more than a trickle of water. I thought even in the UK the bathrooms have improved over the last 20 years. Not here. Plus shoddy paintwork, unfriendly staff. Maybe the elderly English seaside holidaymakers who seem tocome here since the 60 put up with these standards and price. I will not return.

    4
    « Two day visit »

    Very friendly and professional staff. The food in the restaurant is delicious but ensure you book as it is quickly filled by residents and non residents. Our room was super with a Jacuzzi bath. Most rooms are in the annex so a bit of a trudge to get to the lift so keep luggage to a minimum. Parking is a bit limited but there is plenty of street parking. Good location to walk into town.

    3
    « Some of the staff delivered a very good service some didn't »

    We were a group of 10 staying here for 2 nights. We had dinner here the first night and unfortunately was not guided well enough from the staff leaving us with a expensive 3 course dinner and the dishes served didn't give value for money. It would have been more fair if the staff had the courtesy to inform of the bar menu choices as they seemed more reasonably priced. When trying to express that we would like to have some more truffles (in the Risotto that was announced as Risotto with Truffles) the manager (I suppose) went into argument ending up in leaving us frustrated and her winning the discussion. Not very good customer service. Later she triumphantly placed what was left of the truffles at our table - however not fresh truffles as she earlier claimed. The rest of there staff did their best to service the customers. The breakfast buffet had all you needed without being flashy. The hotel is located at the end of the Esplanade and thus requires a brisk walk to get downtown. The hotel has parking facilities but only limited spaces however it is possible to park right outside where there usually is space available. Not necessarily a hotel i would return to.

    5
    « Worth the trek up the bay »

    The Queens is at the far end of town, about fifteen minutes walk from the station. It's a bit dated, but IMHO that adds to the charm. Our twin room was basic but clean and well-supplied with the essentials, which is all I ask from a hotel room really. The bathroom could have done with a shower mat though; it may be that you can request one at reception but I think a mat should be present as standard. Staff were friendly and always available. We went for a late breakfast one day but there were still plenty of food choices available. Wifi was free but the signal didn't extend to our room, so we had to go down to the lounge to take advantage of it. Overall, good value for money. I'd happily stay here again.

    5
    « Great Weekend Stay »

    We came to stay for the weekend and everything was perfect. Room had a fairly good view from 4th floor. The room was a good enough size and had a huge bed which was really comfy. The room was very clean and well kept. Bathroom was good with a jacuzzi bath which was really nice. All the staff we spoke to were really helpful and polite. Would definitely recommend this to anyone!

    5
    « Great suite! »

    I can't say enough good things about this hotel. It is located along the esplanade only a short walk from the town center to the South and Dunollie Castle to the North. They have a small parking lot and there is lots of free parking on the street. We had the Queen Mary Suite on the third floor. Check in was quick and easy and the personnel were all very friendly and helpful. You do have to walk up the stairs, but not a bother. You enter a small hallway with a wonderful living room that overlooks the water. The bedroom is in the back, so very quiet. The bathroom is clean and has nice amenities. We loved sitting by the windows and watching the boats coming and going. Breakfast was wonderful. Cold cereals, fresh fruit, scones. Toast and coffee were brought to the table. Good choice of hot food on the buffet and a menu where you can order food cooked for you. I had delicious kippers in butter and can still taste the delicious fish. Check out was really easy. We loved staying here and would highly recommend the place - especially one of the two suites.

    2
    « Very disappointing »

    I was really looking forward to staying at the Queens, but I left feeling very disappointed. So where to start, on arrival we asked where we could park, though the website stated that there is free on-site car parking, there is only a handful of places, which were all filled. The guy at the reception desk told us to park at the side of the hotel and he would help us with parking once we had checked in. So after checking in and taking the cases to the room, I returned to reception to ask where should I move my car to and was given directions to a free car park in the town - to me this is not acceptable and no one with a half decent car would want to park in a free car park over night quite a distance from the hotel - I eventually found some parking along the sea front, but still a short walk from the hotel. Setting that aside, we decided to stay at the hotel for dinner as we had driven for quite a few hours. My partner ordered chicken caesar salad, which was disappointing with no dressing, and 5 slithers of chicken. I ordered beef pie with chips, which was served with potato wedges not chips. The hotel room was small, but clean and tidy, it had small toiletries in the bathroom, rather old rough towels and the normal tea tray. The room had old furniture but seemed like it was recently given new wallpaper. Breakfast was rather chaotic, either many staff present or none and people wondering where to sit etc. The breakfast was buffet style and you could eat as much as you desired. In general there were some stuff who were trying their best, the guy on reception was damn right rude, his attitude was appalling. Value for money? No, not in the slightest, I would not go there again unless it was half the current price. Over priced by a long shot.

    4
    « Excellent Hotel »

    Very pleasant staff, hotel & room very clean and breakfast delightful. Great location for local facilities but a bit pricey for sea view room. Good service in bar and restaurant but menu rather restrictive.

  • 5
    « Friendly Hotel with excellent views and great location for Oban. »

    We stayed at this hotel for 3 nights at the end of August at the time of the Oban Games. Weather was sunny & dry. Busy in town but within walking distance of all the activities that Oban has to offer. Near the Ferry port & station with lovely views across the bay. Hotel staff friendly & helpful. Excellent breakfast & restaurant menu, & good wifi provision. Only problem was the limited parking spaces although parking on road outside also available. Would recommend to anyone looking for a few nights in Oban.

    2
    « Ok »

    We increased our holiday by one day but couldn't stay where we had already booked,this was the only place in Oban we could get 2 rooms. The hotel was clean and comfortable but the attitude of the man who checked us in wasn't very endearing. Two of us are disabled with a blue badge, they had a disabled space that was empty. He said we couldn't park there as it was reserved for an old couple! We went out and came back late and it was still empty, the only parking space available. The man who had taken over said we could park there. I told him what the other man had said and he said oh ok, perhaps you need to go park on the street somewhere. I said its 11pm I'm sure he was lying and if they were old they would be there and in bed by now. He agreed with me. I wouldn't recommend this if you have any problems as they weren't helpful at all. In fact I would say in 2000 miles of travelling around this beautiful country, this was the only place that made us feel inferior. I won't go back there.

    4
    « Good overnight option »

    Hi Everyone... This hotel was booked through Booking.com and I paid £80 for 1 night Bed and breakfast... I have stayed in some of the Lovely Bed and breakfasts along the Esplanade... But in peak season and only for one night (Alot of the B&B's might not take a one night in peak season) so to be honest.... That's a risky Strategy.... The Room was back facing, Clean and tidy.... Fit for purpose... Although if you are staying Longer, a room with a view would be more appropriate... The Hotel does have a Curious Layout, I wonder what the hotel was before it became a Hotel... The interior is very clean and tidy... The Breakfast staff are very polite... Good Interaction with customers... Beautiful and very, very Comfortable Quilted Green Leather chairs... Make Breakfast a Great pleasure... Breakfast itself is a Buffet style with Hot and cold options... I opted for the Hot....A Great selection of favourites under Hot Tray lids all Individually Marked with the Contents... SO you can choose from, Potato Scones, Bacon, sausages, All the usual suspects.. With Further Cooked options Available on a menu on the Table (Smoke salmon and Scrambled eggs) all Delicious and will fortify you for the Day.... Please enjoy Russ ????????????

    4
    « View View View! »

    We stayed at The Queens on a short overnight visit to Oban. We paid a wee bit extra for a deluxe bay view room and I have to say it was worth every penny! The large window with armchairs overlooking the bay was just bliss. The hotel itself is very "traditional" and not usually the kind of place we'd stay but it was clean, the staff were nice and the bed was comfy! Wee bit noisy with folk moving about in the morning but it's a hotel, to be expected! We'll definitely be back (so long as we can rebook room 3)

    2
    « Small and ugly room, but a good breakfast »

    Layout of the hotel seemed reminiscent of a rabbit warren. Bedroom was small with a ground floor view at the blank back of a garage (and that was despite climbing a flight of stairs to get there!). Bed uncomfortable, walls thin and was awake from 6am due to voices and footsteps from above. Breakfast was very tasty though - unusually nice mushrooms!

    5
    « Excellent with lovely views »

    We stayed here for one night and it was excellent. We had rooms in the original hotel, at the front. My parents are in their late 80s and had a lovely room with views over the bay. There was no lift to the front rooms but the staff were very helpful with the luggage. We also had a lovely room with fantastic view. It is an easy walk into the centre of Oban. Chocolate biscuits, tablet ( a type of Scottish fudge), soft drinks and tea and coffee were provided in the rooms. The breakfast was excellent. Very good stay

    2
    « Not a 4 star hotel »

    This place is overpriced for what you get and I would consider it a 3 star hotel. There is no lift until you take your bags up a flight of stairs. We had to walk through 5 doors with our luggage to get to our room which was very annoying. The bed was very uncomfortable and we did not get much sleep at all. Breakfast was okay and the staff were friendly. However I will not be staying here again and wouldn't recommend it to anyone else.

    4
    « Beautiful location »

    Great location in Oban overlooking the sea. Hotel is a little dated but if you not overly fussy & don't expect it to be 5 star it's worth a visit. It's clean & staff are very friendly. Lift is a little noisy if you a light sleeper it might not be for you.

    5
    « Don't pass this hotel up »

    Where do I start?? First of all we rented the suite for 5 nights. There are only 2 of them so book early. Our suite was beautiful and clean and just fresh looking. We had the best sea view (ocean front) looking straight out to the water and to the left you can see Oban (very close). There are lots of different types of boats to watch throughout the day. The bedroom is huge an has the telephone, desk and flat screen TV. There are nice clean robes and slippers. The king bed was very comfortable and there are large windows in the bedroom. The separate living area is also large with 2 chairs and small devans & a flat screen TV. There is a large selection of coffee, tea and hot chocolate along with biscuits (cookies). The wifi is free and works well. The bathroom is large and has a combined tub/shower. But be careful because getting in and out of that tub is dangerous because it is way to high. Otherwise the bathroom is also updated and attractive. There are no elevators here but the staff are more than happy to help you with your luggage. You do need to be able to climb flights of stairs to get to the room. The parking is a headache especially in the evening after the other guests have settled in. The staff do try to recommend a parking location if the hotels lot is full. This is not only a problem with this hotel but most of the hotels in Oban. There is a restaurant and bar at the hotel although we did not use either of them. Lastly, if you are an American who uses a lot of ice you need to know that you are limited to half a bucket of ice per day because the hotels ice machine is too small to allow you more. We just bought our own ice at the local stores. The staff are so friendly and Peter and Rob were the staff members we usually spoke with. The whole hotel is just beautiful.

    3
    « Not so best Western »

    Pet friendly? Not really. No water, no bowl to put water in. Room one of the furthest away from the exit door/front door, so taking dog out for the obvious required good planning. Room tiny, looking out onto an area of weeds, couple of patches in room where wallpaper coming off wall - could be condensation/mould. The food in the bar was very nice, well done chef, though had to wait ages to get served at the bar. Hotel looks quite grand on initial viewing, but closer scrutiny tells not quite as grand as it would like to be. Price would have been ok if room had been more roomy, and if dogs are allowed to stay make a bit more effort. Promise of treat and water, but nothing. I had to manage stairs and fire doors with dog on lead and my luggage. Help would have been nice, even offer of help.

  • 4
    « Suites are worth the extra ! Staff go extra mile ! »

    Only stayed for two nights, busy schedule. But as this was Wedding Anniversary time chose to select a suite. Well worth the extra money for constantly changing views and light over harbour and Kerrera. Beds were divine! Although we never actually ate a proper meal except for one top notch breakfast. Staff arranged early, early morning brekky before sea trip, plus very late night cheese board for two on return. Menu looked good but too much to do. Best Western with family run feel. Must point out parking was limited during our stay as new lines were being painted on promenade! Very Good, Exceptional staff, Proper barman !

    5
    « weather a bonus »

    just back from 3 nite stay the weather was beautiful and this just added to the wonderful break.hotel nice and relaxing breakfast all you could ask for , did not try dining in as plenty of alternatives after a nice walk into the centre of oban and back. staff all approachable and nice, standards above average no issues what so ever would use again if in area. some mention parking as an issue but plenty of on street and preferable as tight in hotel area and people walking between cars with suitcases are more likely to mark car panels,(just a thought0

    5
    « Relaxing views »

    I spent wonderful 5 days at Best Western with my friends . It was a very relaxing stay. I can definitely recommend this place to anybody looking for a quiet place for beautiful views.Comfortable, convenient base at right price.

    5
    « A Lesson in how every hotel should treat its patrons »

    Situated a couple of minutes walk outside the centre of beautiful Oban we had the pleasure of visiting The Queens hotel for just a few nights, now I could go on and on about the excellent breakfast (and I really could) or I could wax lyrical over the fine choice of single malts (with good bar advice) but I will simply say this; If other Hotels need to improve their customer service levels they should look no further than the Queens, Staff went way beyond professional and into downright Friendly, nothing seemed too much trouble. One more drink at the bar? sure! advice on weather, or routes for walking - no problem. The staff were so genuinely pleasant that they repeatedly asked how we were after our walk and even contributed to the charity we were walking for. You guys are the best - even my tired legs would walk me back to your pleasant hotel at a moments notice. - The Walsh Quintet

    5
    « Wonderful hotel, wonderful staff »

    We recently stayed at the Queen's hotel in Oban for a charity walk up Ben Nevis. Couldn't have been more pleased with our stay, fantastic breakfast (just what we needed for the hike ahead), comfortable rooms, but most importantly wonderful, friendly and helpful staff, who even donated to our cause. Would definitely stay here again.

    3
    « Mixeg bag »

    We stayed in the Queens hotel for two nights last week, there seems to be very mixed reviews and following our stay we could understand why. We arrived around 8.30pm in the evening check in was easy, we were lucky that we got a parking space right outside but we could see why some people might not. We immediately went for dinner in the restaurant, service and food were very good. Up to our room, which was very spacious and had a jacuzzi bath. Instructions were included for this, however they didn't tell you that the on/off switch was under the radiator in the bedroom, it took us a day to work it out! Hot water is scalding hot, however the shower was weak. Bed was very soft, so if you've back problems, avoid. Room was clean and made up the following day. We were in Room 4, in the old section of the building. The big advantage was we had high speed internet, some rooms it seems don't, however the big negative was that the room overlooked the rear alley which seemed to be in almost constant use from around 6am, so a long lie wasn't an option. The other major issue was our meal in the restaurant on the second night. We ordered a rib-eye and fillet steak, well done and medium respectively. When they arrived, the chef had mixed the order up with the fillet being well done and the rib-eye medium. We had to send the rib-eye back, we only got a mild apology for this, when you're paying £25 and £30 respectively for your main course, this seems unacceptable. The staff seemed more concerned that the chef would get into trouble than addressing our concerns. Room was pricey at £145 per night including breakfast, which was excellent, however this seems to be the going rate in Oban at this time of year. Overall I don't think we'd stay again, primarily because of the soft bed and noise outside our room, but we've stayed in worse hotels, although possibly not at this room rate.

    4
    « Cosy hotel... »

    ... with charming details and always alert and friendly crew. Breakfast was very fine, topped with an amazing view outside. The lobby had inviting leather couches and chairs, beautiful chandeliers and warm atmosphere. A good sorted bar with a well informed barkeeper, best food served as well in the bar as in the restaurant completed our evenings during our stay. Because of our short three-day-stay we weren't able to enjoy the jacuzzi in our bathroom, another plus of the hotel. The only reasons for not giving the whole number of points are grounded in the lack of parking space (we were lucky to find one on the street) and the mini-size of our room (executive room just because the view). I wish I could give 5 points for it, because of the charming main aspects.

    2
    « Disaster »

    Arrived at hotel and there was no where to park. As soon as I walked into the hotel, there was an unpleasant smell. When I got to my room it was freezing cold, one of the reception staff wasn't that friendly. TV was the same size as an iPad and was in a ridiculous position on the wall. The single bed was very uncomfortable and left me with a really sore back and shoulders. To top it all off, when I was asleep the fire alarm went off about 11pm, I had to get up and dressed and leave my room to find out it was a mistake. After getting back into bed and just falling asleep, the alarm clock in my room went off. After a dreadful sleep, I got up to find out the shower was like a drip, do not stay here!!

    5
    « Road to the Isles #2 »

    We arrive here from lunch stop at Abbotsford Hotel Dumbarton (qv) and we love this hotel. Have stayed here a few times, autumn and spring, on way to and from the Isles and always feel very comfortable. It is family owned and run (not just another Best Western) and it shows, because feel you are part of a family when you stay. It is a grade 2 listed building at the front with new well appointed rooms in the annex to the rear which have lift access from the first floor. Our rooms have always been clean, modern and comfortable with views over the bay and busy Harbour. Food is excellent and breakfast majestic. Limited parking but usually places available on the Esplanade.

    4
    « Fine stay. »

    The staff at this hotel were kind and welcoming. Unfortunately, there was little parking when we arrived and check in was not until 3 so we had to wait. There are no elevators so all guests have to carry their luggage up at least one flight of stairs. Our room was lovely (huge bed and nice bathroom). View was disappointing to the back of another building and the alley below could get quite noisy. Housekeeping also started vacuuming quite early. Had a small bite and a drink in the evening and the lagoustines and soup were both quite good. Breakfast was minimal but fine.

  • 1
    « Far, far from 4 star »

    We stayed there for two nights, one night in a suite 245 pounds, one night in a room at 145 pounds. While the suite was ok, the room which was in the back building was completely unacceptable. When the elevator was going up and down, you thought an airplane was landing next to your ears. The room was tiny (that´s still euphemistically formulated) and, by my standards, in a highly suboptimal condition. WiFi did not work in the room, neither did the whirl function in the bath tub. The view from the room was so ugly that contrary to my usual habits, I post a picture here. Certainly we would not come back, any of the B&Bs is certainly a better choice. If, however, you decide to go there, go in the front building where you have at least a view of the ocean. For us, it was certainly the weakest of all our hotels in Scotland, and certainly totally overpriced for what they offer.

    4
    « Lovely views and amazing breakfast »

    Visited here for a couple of nights with family, I thought the hotel was really well situated, with lovely views. The staff were lovely. Everyone was so friendly, helpful and welcoming, which I really appreciated. I'd also like to give a special mention to the breakfast, which was so delicious and with so much choice! I wish I could eat it every day. Some of our group had been on a cycle tour and there was a secure room for them to store their bikes, and the staff were very accommodating of this. My only complaints are that the wifi connection in the room (45) was quite bad, you had to stand near the door or window to get a more usable signal - but this didn't bother me too much as I didn't really use the wifi. The other one is that the noise from the lift did carry through the walls (some other people have said this) but for us it didn't disturb our sleeping. We found the room to be clean and comfortable and overall had a lovely time here. Thank you!

    2
    « Extracted »

    We recently had a brief stay at this hotel and had the misfortune to be allocated room 2. This room has an uninspiring view to the rear but more importantly has a large extractor outlet from the kitchen which is very loud. It was acknowledged that others had complained before but we were told that no other room was available and that we would lose our payment if we checked out. We did however curtail our visit due to the intolerable noise of the pipe. Incidentally the room was not cheap; we have paid less in central London. At least the breakfast was good and well presented and we otherwise had no complaint.

    5
    « great stay »

    The Queens Hotel is a small hotel with a homely feel. It is ideally situated close to Oban town,rail and ferry services. Staff were friendly, polite and helpful. As a solo traveller my room was small but perfectly adequate. It was clean , comfortable and I had everything I needed. Breakfast was excellent with a very good choice.As well as the dining room meals were served in the bar area in the evening which I also found to be a very high standard. I would definitely recommend

    4
    « Great stay »

    Really enjoyed it here, especially as two night in a Premier at Fort William fell extremely short compared to the extra 50 pound a night here. Breakfast included here and I would find it hard for it to be beaten. The room was very clean and the facilities great. The staff were friendly, a very pleasant experience. Best Western has gone to the top of my queue and I will be seeking these hotels most definitely ahead of any Premier Inn.

    5
    « Best Western Queens Hotel »

    We stayed here for my mum's 80th birthday and the quality of service was excellent. All staff went out of their way to make this a memorable stay for my mum. In terms of facilities, the rooms were spotless with adequate space and very comfortable beds. The wi-fi service was good in the rooms. All food was good quality, although the restaurant menu could have been more extensive. Overall it was a very enjoyable stay and we would use this hotel again.

    2
    « Average stay »

    We stayed here for only one night as part of a wider holiday where we went to many hotels. Sadly this was a little disappointing when compared to all the others we stayed at. Firstly on arrival the room was not ready , secondly the room was small ( clean) but small. On returning to the hotel at night we were refused a drink at the bar as it was 11.00pm exactly - recommended to go two hotels down the road for a nightcap we chose to ignore the advice and go straight to bed. We eventually got to sleep which was surprisingly difficult as the noise of the lift going up and down came through the walls loud and clear. All that said the place was clean but did feel more like an old folks home and less like a hotel and if the bar staff were a measure of service then it scored low. We would certainly visit Oban again but we would not stay here again.

    3
    « Great Staff Average Room »

    Lovely staff who went out of their way to make us feel welcome at reception. There was no parking for us as we arrived rather late so we had to park at the pay and display carpark and walk which was no bother for us. For travellers with reduced mobility this may be an issue as There seems to be resurfacing of roads or some maintenance resulting in reduced parking across Oban. This will be temporary though. The bar area is small and clean with lovely staff. The breakfast was standard options as you would expect but nicely done. The room itself was clean and cosy enough however had weird plugs on the headboard and tv required tuning. Decor was fresh but the corridors and lift were dated and we could hear our neighbours coughing and snoring. We stayed only a night as were travelling on but would make a comfortable stay for longer. Not the best hotel but not the worst and staff made the stay very personal and welcoming.

    3
    « Not the usual Best Western hotel standard »

    Excellent location however everything shouted "Tired" in the hotel regarding décor, bedroom and shower/bathroom. We have been to several other BW hotels and I think this is one I wouldn't revisit in a hurry.

    4
    « Very nice »

    We had an overnight stay on a Saturday night. Room was outstanding but as we were in the rear of the old building, the view was a bit naff. Had a meal in hotel bar and it was loveley. Staff very helpful and attentive. Nice breakfast too. Recommended

  • 5
    « Beyond Expectations »

    My family and I just spent 4 nights at the hotel (July 3-7/16) and were very happy with our choice. We booked two rooms and found both to be quiet and comfortable. We enjoyed the buffet breakfasts that were supplied and we ate dinner there 3 of our 4 nights and found the food to be very good, on the verge of excellent. We had no issues with the staff and found the management bent over backwards to look after my family. Next trip I take will definitely be at this hotel, and any one I know travelling that way will be given this hotels name and advise them to stay there.

    5
    « Accommodation »

    Would like to say that the staff are lovely very attentive, food was good. Views spectacular. Suites are recommended. From the outset Peter at the front desk very helpful. Hospitality hostess Tipi lovely person, very approachable manner. Sonya was very nice too. Would recommend hotel. Thank you for a lovely stay.

    4
    « nice hotel in a good location »

    1 night stay in Oban that was booked at last minute. Hotel is a 10 minute walk from the main town and overlooks the sea. Our room was ok but didn't have a sea view but was clean and tidy. Breakfast was standard fair for Scotland. I can see that car parking could be an issue if you arrived late as very small car park for size of hotel. However there is on road parking that can be used as well. Oban is well worth a visit.

    4
    « Good hotel »

    stayed here one night on a business trip. The hotel is great, staff were very friendly, the room was clean and spacious, and the food was First Class. Yes, there is an issue with parking as the road outside didn't have as many spaces as you would think, but that's it's only draw back. Really enjoyed my stay and would definitely stay again.

    4
    « Great base for visiting Argyll »

    I had quite a small room on the 4th floor, but the bed was comfortable and the water pressure was fantastic - not always the case in Britain. The staff were extremely helpful, especially Margaret who knows everything there is to know about the area. The restaurant is excellent, not a huge variety but all really well cooked and presented. The bistro is just as good and a little cheaper. The breakfasts were really good both the hot and cold buffets and the menus selections. Great location on the Esplanade.

    5
    « Excellent value »

    Helpful, friendly staff, well managed by Tippi the hotel's marketing manager. Good buffet breakfast with excellent choice. Good value for money. Rooms a bit dated but perfectly clean and adequate. Good base for touring neighbouring islands.

    4
    « Just fine if not a bit pricey »

    I spent 2 nights here in a king suite. It was pricey but the bed was clean and comfortable and the room was clean and well appointed. The bathroom was just fine with plenty of hot water, shower pressure could have been better for me but that is a minor complaint. Overall a good stay in Oban.

    4
    « Short but mostly sweet. »

    We had originally booked for 4 nights but had to leave after 1 night due to family illness. The receptionist was very sympathetic and helpful and we did not have to pay the remaining nights stay. We were fortunate in getting room 37 which has a lovely view of the bay. We had dinner in the bar which was very tasty but the bar itself is so gloomy and dark......not nice Breakfast was OK. Considering the price we expected better. My sausage and bacon were lukewarm and hard. Hardly any fruit left by 9.00am and the juice was dreadful! I have mobility issues which the hotel knew about but it was still a fair old trek to the room. However, our room was comfortable, warm and beautifully decorated and the lounge area is perfect for relaxing with a glass of wine! (the bar doesn't open until 5.30pm...weird) It's a nice hotel but a bit difficult if you have any mobility issues.You are certainly told this when you book but even so.... .

    4
    « Fine views and good food »

    On the positive side the food was very good - we did have an evening meal at the hotel on the last night - and the staff are very friendly and helpful. We also upgraded to a deluxe double room; the room was located right at the front of the hotel and afforded excellent views from Oban harbour right round to Mull. The room had good en-suite facilities; bathrobes, slippers and coffee/tea making facilities were also provided plus a good wifi connection. The hotel is located about 10 minutes away from the nearest restaurants so you don't need a car leaving you free to drink alcohol with your meal without resorting to a taxi. On the negative side - there is limited parking which is not helped by people failing to park within one slot - I mean how hard is it to park between two parallel lines? You can park on the road but I'm not a fan of street parking and you will be lucky to find a slot outside the hotel - photo attached. And one minor niggle - the hot water seemed to take for ever to come through on the shower.

    4
    « Oban pre-Ferry stay »

    Lovely location on promenade with sea views from some rooms. Easy walk along prom to shops,cafes etc. Car parking limited but plenty on promenade road.Lift limited to 1st to 2nd floor.Help provided with luggage.Bedroom had partial sea view, comfortable & quiet. Restaurant had views to sea , well appointed with good menu & quality food. Good service. Breakfast cooked to order. Free wi-fi.

  • 4
    « NICE »

    We were on the 4th floor. right at the back on the lift room 45 so some noise from the lift but it did not disturbe us the jets on the spa bath belched out black moss as if it had not been used for some time but after the first use it was fime the rroms were large and very clean the food was good and it was just a 20 min strole to the main harbour area. in all a good hotel

    3
    « Comfortable, but pricey 2 night stay »

    Located 10 minute walk from Oban harbour on the seafront, and with limited parking. Average size double room at the back of the hotel with restricted view of the sea. However, the room and bathroom were furnished to a very good standard. Unfortunately breakfast on the second day was disappointing as they ran out of three main ingredients and the waiter was somewhat brusque when this was pointed out. At £150 per night we felt it a bit steep!

    4
    « Nice hotel in lovely town »

    Grand old white fronted hotel on the sea front . Rooms nice , dated charm. God breakfast and pot-luck parking but on- street parking randomly available. Staff good. Views from the front rooms fantastic and I could sit for hours watching the ever changing vistas and the ferries going to-and-fro. I loved this hotel . Wi-fi among best I've used.

    3
    « A decent hotel at the price »

    We stayed here for two nights in one of the superior rooms at the front. This is an old-fashioned seaside hotel, so don't expect smart modern design. However, the room was comfortable enough and the view stunning. Breakfast was buffet style with good choice of cooked items. You can also order extra items, such as very good loch fine kippers. We found the staff friendly, particularly the barman. It was good to see they had the local micro brewery's beers available. Parking is very limited and it's pot luck if you get a space. Overall, this is a reasonable hotel at a reasonable price in the lovely town of Oban.

    4
    « Great Rooms, Great Food, Great Staff and Great Views! »

    We stayed for one night in two rooms. Both had excellent comfort, amenities and views. As we were tired from a day of traveling we decided to eat in the hotel restaurant. What a great decision, the food and the hospitality were on par with any high end hotels I have been to. Our waitress, Tippy was amazing and very funny. We enjoyed her company as much as the delicious food. I hope we can return next year.

    2
    « Give this one a miss »

    If you're on the mature side, don't want to hike a half mile to your car, or don't want to drag your luggage up stairs, you might want to give this hotel a pass. Parking is a big problem. They have more than 40 rooms but only about 10 parking places. We had to park a good distance down the street behind a church and walk to the hotel in the rain. The only way to get street parking is to end your day early. If you need accessibility, definitely give this hotel a pass. The elevator is up a flight of stairs with no access to it on the ground floor. Hauling luggage up to the elevator was a pain. While the room was clean, the bed was very uncomfortable. Each time we sat on the bed the springs would pop under our bottoms. We didn't get a good night's sleep here at all.

    2
    « Rude staff. »

    Can't fault the hotel but the night/morning porter has been very rude now for my last 2-3 trips. Came down for breakfast at 7.27 and he told me breakfast isn't till 7.30 and that I hadn't told him, even though I'd PAID for breakfast. Very rude overall.

    4
    « Great View and Great Food! »

    I was pleasantly surprised by this Best Western in Oban, Scotland. We generally stay in locally owned and operated hotels and stay away from chains, but l can recommend this Best Western. It is nicely located a bit outside city center, so it requires walking to the pier and shops, but it is very doable. They offer two restaurants for dinner (a casual pub and a nicer restaurant) and both are good. Breakfasts are good as well. The rooms are small, tidy, clean, and the bathrooms are fine. The best part of the room for us was the view of the bay and the Hebrides islands. A nice bonus!

    5
    « West Coast Stunner! »

    Booked 5 nights at this hotel.Away from the hustle and bustle of the town centre, but only 10 minutes walk along the seafront. Lovely spacious room, well appointed , en suite bathroom with jaccuzi! KIng sized bed etc.Fresh towels and linen each day. We were on a bed and breakfast basis, Breakfast had the full range of food, well cooked.Enjoyed the porridge! Staff were extremely pleasant and efficient. Young East Europeans Maric and Magda were extremely helpful and hard working at all times, as was Peter on reception.The hotel's greatest asset. Especially recommend the scallops and ribeye steak on the Bistro menu..Could do with extra vegetarian dishes. Sticky toffee pudding big disappointment!!!

    5
    « Excellent sea front hotel »

    Excellent hotel, independently owned, yet part of Best Western's group. Very clean room, excellent bathroom facilities, comfortable bed, sea views. Food in bar/lounge was above what is normally served in such locations,. Will return if we need a hotel in Oban again.

  • 5
    « Great position - great staff service - »

    There is no lift at this hotel in spite on there being 4 floors! The location is perfect - on the sea front and there is lots to do in Oban such as wildlife cruises and cruises to Mull and Iona! Be wRned that there is no porterage service so you have to struggle up the stairs!

    4
    « Short stay »

    We booked a 3 night stay but had to shorten this due to unforseen circumstances. We actually stopped for 2 nights and were not charged for the third even after cancelling at such short notice. The standard double room we stopped in was bright and clean and also had a brand new bathroom with spa bath. Staff were all of a professional and friendly disposition. We used the hotel for evening meals. The food was of a good standard although we found the menu to be limited in choice. Breakfasts were also good. Parking could have been an issue but we obviously arrived at the best time as we found a space immediately. Overall, a good place to stop and worth a revisit at some point. Dave W.

    5
    « Charming hotel and staff »

    Oban is a lovely seaside village and this hotel maximizes the extraordinary view with a happy staff that works hard to take care of you. The restaurant food is equally great! Easy walking about makes this hotel in Oban wonderful!

    5
    « Lovely hotel with a beautiful view »

    Enjoyed a great weekend at the Best Western Queens Hotel on the sea front at Oban in Scotland.Friendly helpful staff, good sized comfortable clean room with a fabulous view and a great full Scottish breakfast.

    3
    « Four men on a mission »

    Ok so Oban is a pretty setting however the Queens would not be my first choice. We arrived in two cars needing secure parking, however the staff took most of the spaces and we were left to park in a public car park half a mile away. In fairness the reception was warm and helpful if not that we could not get an early breakfast as we needed to get the 7:30 ferry to Craignure, we were offered fruit and hot drinks to take with us. It's a basic hotel that serves a simple purpose, beds are ok and bathroom was big enough if not cosy for two guys in twin beds.

    4
    « A lovely hotel »

    A lovely hotel overlooking the water. Good size room with very comfortable bed. Very helpful staff, good breakfast and a very good evening meal in their restaurant. We had a window table and it felt really special to eat and look out as the sun set over the water. Free wifi on the ground floor level in the lobby and lounge and dining room.

    3
    « Minimalist hotel!! »

    We though choosing a chain would be safe but it was disappointing. The staff were very welcoming and helpful. The food at dinner was average. The eggs and bacon from the buffet were cold but the next day we ordered smoked salmon and scrambled eggs from the menu and it was excellent. Our room was tiny, we had one small shampoo and one bath gel for two We left a bit of bath gel and it was not topped up when the room was done. There was no fridge, no dressing gowns ,no water. Perhaps this is normal for this grade of hotel. We thought it was 4 stars but to be fair , we paid only £120 a night. There was very little parking. We had to walk miles to park. They told us all the hotels in Oban had the same problem. Overall it was OK for what we paid, there don't seem to be luxury hotels in Oban

    4
    « Lovely hotel »

    Lovely hotel staff friendly bedroom lovely only thing was it backed onto the lift and it sounded as if lift was in our bathroom really noisy so when booking ask to be away from the lift. Sadly bar didnt open till 5pm even yo residents. Other than that great hotel and right on the waterfront of oban bay yes I would stay here again

    5
    « A welcome sight - after a day's cycling »

    The Queen's Hotel is well located having super views over the water at the front. All members of the hotel staff were most helpful and courteous. My ferry from Colonsay arrived too late to have dinner at the hotel, but breakfast choice was superb; no complaints. I was allowed to keep my bicycle overnight in a covered area at the back of the hotel, so no worries. My (single) room was small but more than adequate with a full-sized bath.

    5
    « Our Stay »

    Excellent Visit to Oban. The Queens was very convenient for us. Lovely Room. Food excellent as well. We will use this hotel again. Ideally situated for the Town Centre and of course The Chocolate Shop.

  • 5
    « Lovely Hotel »

    Stayed here during the first May bank holiday weekend - Lovely Hotel and Steph were nice too! Hotel was clean and bed was comfy! We had a great view of the water too! Breakfast was also lovely! Well worth a visit!

    4
    « Scotland Tour »

    Stayed last night, pet friendly which is good as we had Ruby with us. The room nice, clean and good size. They even provide a big bean bag, water bowl and doggy biscuits for Ruby. The hotel nice very friendly staff. Dinner, great food some nest beef and lamb we have had, very good quality and fair price. Hotel overlooks the bay great views and only 10 minutes walk into Oban. Recommend this hotel if ever in Oban for accommodation and eating.

    5
    « excellent »

    We stayed here for two nights for my husbands birthday. Room was lovely, clean, spacious and had the choice of a spa bath or shower. We ate in the hotel restaurant the first night and in the bar the second. The staff are brilliant and the food excellent. Breakfast was great with a wide choice to suit everyone. We will return there again its faultless. Car parking is limited but not a problem as theres parking along the road. I felt sorry for staff when customers moaned about it. A brilliant place to stay.

    5
    « Beautiful hotel »

    Stately and beautiful this hotel graces the esplanade with its presence. Perfect walk to downtown if you like to walk.(about fifteen minutes all along the water). Breakfast very tasty, rooms clean with comfy bedding and the hotel is very bright. The lift, true, does not go to every part of the hotel. This would not be feasible for a hotel of this age and design. Unless you have mobility concerns this is easy to manage. Great they allow dogs although I did not see or hear any dogs during our stay (we love dogs). Generally very quiet at night.

    4
    « Good Scottish country house hotel »

    We booked a long weekend for my 60th birthday. The staff are friendly without being intrusive (they noticed my cards and gave my husband one for me!) The standard rooms are a little small but perfectly adequate and the beds are huge and very comfortable. Bathroom had light up spa bath with overhead shower, plenty of hot water. Also, seems very solidly built; I don't usually sleep well in hotels but there was very little noise/footsteps/doors shutting and I slept like a log every night. We tried both the grill and the a la carte menus and both were excellent. Breakfast is full cooked buffet and plenty of it, there are also options like smoked salmon and scrambled eggs which can be cooked to order. Parking is a little tight but the hotel staff are very helpful and inventive on that score.

    3
    « Could be better »

    The Queens hotel is well situated at the esplanade in Oban. The staff is very friendly and helpful. The rooms are rather small and a little outdated. The bed was not the most comfortable box spring I have encountered. Overall a reasonnably good impression, but compared to other mid range hotels not outstanding. The choice (and knowledge) of whisky at the bar is limited. Unfirtunately no Lagavulin or Coal Ila.

    5
    « Honeymoon 2 night stay »

    Just arrived back after a 2 night stay at the Best Western Queens hotel in Oban. Booked here, for a short honeymoon break, based on recent reviews & comments about their restaurant. I have to say we were not disappointed! Our whole experience staying here was first class, yes I can see why some reviews say first impressions are not great, but that certainly was not the case with us. Check-in was quick and easy and on arrival in our bay-view room found a bottle of champagne & card waiting for us. A lovely touch. The hotel looks as though it has recently had a full refurb. Lobby, halls, restaurant, bar area and rooms were all spotlessly clean & in pristine condition while still maintaining its dated characteristics. Staff were very well presented and attentive, Rob & Sonia in particular, were very nice and couldn't do enough for us. The jewel in the Queens crown though really is the food. We dined in the Cuanra restaurant on our first night. The food was AMAZING! It is one of the best dining experiences I have ever had and I would highly recommend it. The 2ND night we ate in the bar brasserie and again the food, although cheaper did not lack in quality. People will argue that there are better and cheaper hotels in Oban and they may be right but the restaurant food & all round service & friendliness of the staff made this visit worth every penny. We will definitely be back for our first anniversary next year. Good job Queens.

    2
    « Just So-So »

    We booked this hotel on a large US travel site, but the facts sheet were obviously optimistic at best. The hotel is on the waterfront, which was one reason we picked it, but our "Bay View" room consisted of a view of a slot between two roofs-hardly worth the premium. Another reason I picked this hotel was because the fact sheet said that it had "Laundry". Being half way through a two week road trip, this was important. When I asked where the machines were, we were told that what laundry meant to them was having laundry picked up and returned two days later (we were only staying one night). This meant we had to find a laundry in town, drop off and pick up, which wasted several hours of our day by a later than planned departure. Then there is the "lift", which doesn't come to the ground floor, so you have to lug your bags up a flight of stairs to catch the lift on the second floor. There was no one available to help with the bags, so I had to act as my own porter. The bottom line-the hotel over-promised and under-delivered on several fronts and, for the cost, you can do much better in Oban. .

    5
    « Three Night stay in April 2016 »

    This hotel proved to be a very pleasant experience. Despite being a budget priced hotel at £80:00 per room per night it far out performed this level. The management and staff were so helpful and pleasant. The food (breakfast) both self service buffet and table service was excellent. Tippi looked after our every needs. Great location I will certainly use this hotel in the future

    3
    « Stayed at better two star hotels! »

    Room was newly decorated and carpeted, but was very small. The view outside of room 16 was terrible. It faced a wall only feet away and ground was covered with all sorts of rubbish and weeds. Every time anyone used the lift - you heard it! Requested another room but none available apparently. Food was quite simply OK, nothing more. Most of the staff were eastern European, some not understanding English very well. One girl in particular was huge and kept bumping into people. I didn't realise guests could have their pets stay. One dog pestered people at breakfast time - not at all hygienic. On our last two nights we were troubled by excessive noise from other residents. These being the Hero Scottish Malts Classic car tour. Despite their obvious wealth in the cars that they owned, their wealth did not buy them manners nor consideration for anyone else! From 23.00 to 24.30 it was difficult to go to sleep through their talking aloud. This was very evident again at 06.00 onwards. The only disabled parking space was reserved for this car club. In fact, most of the relatively small car park was taken over by them. I made my complaints to the hotel and to the car club but matters just got worse on their second nights stay. Would I stay at this hotel again? NO. A shame really as this was my first ever trip to Oban. Regarding restaurants in Oban I can highly recommend EE UISK and Coast. The latter being exceptional.

  • 4
    « Two night stay »

    This hotel has recently been refurbished and offers comfortable rooms and a friendly, helpful staff. The bar meals were very good, but we would try the restaurant next time too for extra comfort. Breakfast choice was fine. The location is good for reaching Ganavin sands. Great care needed exiting the car park.

    4
    « Wonderful Hotel »

    Great stay at the Queens Hotel, check in was quick and easy with nice staff. The rooms were clean and fresh. There was tea, coffee and hot chocolate in the room. There was a nice surprise in the bathroom as the bath was a jacuzzi too, the first night I couldn't get it to work but was then told there was a master switch in a cupboard. The second day I put the switch on but it still didn't work!! I informed the receptionist on checking out and she said they would get someone to look at it, that was for room 15. This was the only disappointment of the stay. The shower was fantastic too. The hotel had a nice bar with a good choice of beers & spirits, which was open until 11pm. Breakfast was buffet / self service and was fantastic, loads of cereal to choose from, fresh fruit & yoghurt, cooked breakfast, and little pastries. Plenty tea, coffee and toast. The hotel was reasonably priced and well worth it, will definitely go back again.

    4
    « Clean comfortable room »

    My husband and myself stayed for one night only at this hotel in Oban. On arrival we got the last parking space so be warned parking is limited. The room was very clean and the bed very comfortable. We didn't have dinner at the hotel but we did have breakfast. Again the food was good however hot and cold food were buffet style which we were surprised at as the hotel is 4 star. We discovered later we could have requested table service with extra food choices IE porridge, poached egg etc but the waiters didn't tell us. I will recommend this hotel to others and would stay again when we are next in Oban.

    4
    « Better than it looks »

    Very clean and smart and helpful staff. This is one of few dog friendly hotels in the area. Breakfast inexpensive, extensive and quality. On the seafront and very walking accessible to the town. We'd return again.

    5
    « Lovely hotel with a great view and doggie friendly »

    We stayed for two nights at this lovely hotel. We had a nice room with a partial view of the sea. There was a Jacuzzi bath and the hot water was boiling! The wi-fi was being updated whilst we were there and I think most rooms did have wi-fi, but ours didn't as it was one of the furthest away from reception. The evening meal was good but the breakfasts were excellent, mainly buffet style with other options that were available to order. The staff were very friendly and there was always someone available. The hotel is doggie friendly with dog bowls, beds and biscuits in the room upon arrival - however at £15 per night per dog for 2 nights our Golden Retrievers should have racked up a bill of £60 which is the most expensive I have come across. Parking is very limited, but fortunately we didn't experience any problems.

    4
    « Great location! »

    Stayed here for one rainy night in April. Great location and if you can, get a room with the water view......quite spectacular watching the ferries and fishing boats go by. Staff were all friendly and helpful. Parking is very limited but there is free street parking if you can find a spot. I liked the hotel location as it's close to the downtown area but in a quieter neighborhood. Breakfast was included and excellent choices and yummy. We would stay here again!

    5
    « short break »

    Have not been to Oban for many years and as we are best western reward customers we decided to stay at Queens hotel, The staff are brilliant and so helpfull the food was very nice and so was our room, would certainly stay there again and also recommend it as it is a short walk to town center and ferry terminal, well done Queens hotel, would like to give special thanks to reception staff and the lovely blonde girl with the glasses did not get her name lovely personality.

    5
    « Good stay in Oban »

    A clean fresh hotel with friendly staff. We had a very nice room with unique touches including excellent tablet. Breakfast was good and filling with a varied choice of hot and cold food. Just a short walk into town , we will definitely return.

    4
    « A Pleasant Find »

    I booked this hotel at relatively short notice for a business trip with a colleague. It was 16 years since I last set foot in this hotel, so when it popped up on a booking website at a sensible price, I was keen to try it and see what had changed. We were given a warm welcome and the public rooms are very well appointed despite it being a 'traditional' hotel. Our guest rooms were in the original part of the hotel and were fine for our needs - as overnight business travellers. My room was compact being a traditional single room. Whilst staying at the hotel, we took the opportunity to eat in the hotel following a long 6-7 hour drive to Oban. We took advantage of the bar menu and could not fault the quality of the food or the staff. On the morning of departure we needed to be away from the hotel by 0730hrs to catch a ferry to Mull. The hotel offers breakfast from 0730, but they offered us a continental breakfast at 0700hrs, which was fine for our needs. All in all a pleasant stay.

    4
    « Nice hotel good staff »

    Stayed here one overnight in April.Welcoming and helpful staff.Room was clean and warm.Breakfast lovely.Not a lot of parking at hotel but there are spaces in the street.Would definitely stay here again.

  • 4
    « Mrs »

    Great room very clean, shower great real pressure ....good enough view...staff friendly breakfast very good ...would visit again. Just a bit outside the town but walk nice and not too far. There is parking but busy on the road.

    3
    « Excellent breakfast »

    The tubs in the rooms had jets! Comfortable cozy rooms. Breakfast is included with the price of your room, the buffet was excellent. Close enough to town for walking but far enough that you do not hear town noises. View from lounge and restaurant of the harbour.

    5
    « Room One at Queens Hotel Oban. »

    I do not know what the other rooms are like but the room we were in had a splendid outlook over Oban bay and the weather was so good that we hardly looked at the flat screen TV. Two big comfortable arm chairs, a jacuzzi bath with coloured lights, excellent breakfasts and friendly staff all helped to make this a memorable short holiday. Our first visit to Oban.

    4
    « Perfectly satisfactory »

    Friendly welcome. Clean room. Nice whirlpool bath and shower. Comfortable beds. Nice lounge area. Breakfast was great. Only slight niggle is for those without a car it's about 15 minutes walk around the bay from the town. If the weather is good, that is absolutely no problem !

    5
    « Very comfortable friendly hotel, overlooking the bay. Would definitely recommend »

    Just spent Easter weekend at this hotel as two couples, and had a great stay. Staff are genuinely very friendly and helpful. Hotel is warm, comfortable, our room the same, plus jacuzzi bath. Breakfast was a hot and cold buffet with an additional breakfast menu inc Scottish choices ie kippers etc, that we could have ordered. Our room was slightly more, as the last available on Expedia when we booked, but for 3 nights, Im glad we paid the £30 extra, it was bigger with settee. No sea view, but I did look in a room facing the sea, and the view was amazing. Lots of extras too, chocs, fudge and cans of pop, as well as a good choice of hot drink sachets. Loved it here.

    3
    « Overnight Stay »

    Stayed one night & didn't eat here so can only review room ! Got off to a bad start when we discovered the car park was completely full, there are only 6 spaces for 50 rooms so get there early or be prepared to leave your car on esplanade & walk. The hotel itself was very clean but slightly dated. We payed for a front facing room with a view which was well worth the extra cost with stunning views out over the islands. Bed very comfortable & room had everything you need for an overnight stay. Staff were very friendly

    5
    « Great hotel »

    Fantastic weekend at this hotel ,staff are all extra friendly .we were in one of the dog friendly rooms and dog bed in room with dog bowls and Bono biscuits included .room was very roomy and decor excellent and spotless .breakfast in morning was buffet service and everything was amazing ,we were stuffed,no need for lunch .would highly recommend anyone with furbabies try this hotel .reception staff cleaners waiters and waitresses all really cheery every time we seen them .fabxx

    3
    « Right on the bay »

    This hotel is situated on Oban Esplanade and it's an easy and beautiful walk into town where you can find many restaurants and attractions including the Oban Distillery and the local Brewery. The hotel however is average - our twin room was cramped and situated along what seemed a rabbit warren of corridors and double fire doors and difficult to manage with suitcases. Lift did not reach to our floor. The bathroom had a spa bath. Breakfast was a hot and cold buffet and ok but I would suggest to get there for early breakfast rather than a late one if you want hot and edible food. Room rate was £80+ so not cheap, either. Not good value in my opinion. We usually stay in Premier Inns and avoid nasty surprises. One will be opening very soon in Oban and when we return to this beautiful area this is where we will be staying next time.

    3
    « Mixed »

    On the upside Friendly staff Comfortable bar and lounge Nice room with comfy bed Fruit for breakfast was excellent - real fruit On the downside Long complicated route to the rooms - lots of twists turns and fire doors Very thin walls - could hear really clearly what was happening I the next room Dinner ok- but would choose to eat out

    3
    « Nothing special »

    Only used this hotel as the Premier Inn hasn't yet been built! Friendly enough welcome. Room quite small and very hot. Good location on the promenade and an easy short walk into the town. Breakfast buffet was average - plates for hot food were cold. Expensive for what it is, and would certainly try somewhere else on a future visit.

  • 4
    « Friendly staff »

    Very friendly staff, clean room and lovely bubble bath. However the building has the noisiest elevator which was right through the wall from our room 45 and the walls between the rooms were paper thin so we could hear our neighbors TV as if we were watching it too!

    4
    « Beautiful location! »

    Had 1 night stay here visiting the area. We had a comfortable room with large bed and jacuzzi bath. Staff very friendly and helpful. Had a bar meal in the evening which was delicious. Located on sea front with just a short stroll to the town centre. It was a buffet breakfast in the morning which was slightly overlooked with sitting keeping warm. Pleasant stay and would return

    3
    « Waiting for the ferry »

    We stayed here after travelling up from Edinburgh prior to catching the Hebridean ferry. The hotel was OK, but the bar ran out of all beers bar 1, the bannister post on the main stair was loose and very disconcerting, our towel rail heater had a leak. On the up side, the food was good, the hotel was warm and quiet, had a lovely evening in the bar with some of the locals, and a great view as the hotel is Lochside just outside the town centre. It is what it is for a Best Western Hotel.

    5
    « Lovely place »

    Spent 5 days here with work In a great location on the sea front Oban is gorgeous Ribeye steak is lovely with the blue cheese sauce Rooms are kept very clean Thanks to Stuart and the team who are all really helpful Would definitely go back when not working

    4
    « A very comfortable hotel »

    Having spent three days in Oban in very adverse weather conditions it was wonderful to have such a warm,cosy hotel.The rooms have easily controlled heating which you can adjust to suit your personal needs.The en suite had been newly refurbished with a jacuzzi and efficient shower.The heated towel rail was of great benefit as clothes were soaked after the shortest outing.The hotel's position on the Bay produces the most picturesque views from the traditionally furnished lounge and dining room. Breakfasts are continental or traditionally Scottish and the chef is delighted to prepare some tasty fish dishes.Oban's shops and amenities are all close at hand and well within walking distance.I can recommend this hotel,even in dreadful weather and look forward to visiting again in the sunshine.

    5
    « Wonderful stay, wonderful hotel »

    We took a trip to Oban last year for St Patrick's day & had a brilliant time. The rooms were very clean, lots of channels to choose from on TV, free parking and ideal location. We both loved the jacuzzi bath it was very fancy & the staff were lovely. We plan on returning again this summer.

    5
    « Over night »

    We only had an over night stay this time. We do plan to return to Oban for a break and would certainly choose to stay in this hotel. All the staff are friendly and helpful. The food is excellent and not over priced. The hotel is spotless clean throughout. I would certainly recommend this hotel to anyone.

    5
    « Wee break »

    Stayed here between Christmas and New Year for a wee break away with our dog. We had a lovely room (Rm10) which had a small view of the sea front. There was everything you need in the room and it was clean and tidy. There was even a bed, 2 bowls and 2 bonio biscuits for our dog. A lovely touch I thought. The en suite was clean and it had a jacuzzi bath and power shower. We ate in the hotel restaurant both nights and the food was lovely; would recommend the steak pie or haddock. Breakfast was lovely too with a well stocked selection of cerals or full Scottish with bacon, sausages, eggs, beans, tattie scones, etc, etc. Would set anyone up for the day! There is also a breakfast menu where you could order specials like kippers or poached eggs. The lounge area has plenty seating and was welcoming and comfortable. Also an area where you could eat and have your dog with you. The staff were polite and very helpful. Would definitely recommend and would stay there again.

    5
    « Scottish hospitality at it's best »

    Currently Staying at Best Western Queen's hotel for Hogmanay and New Year. After a fantastic 4 course meal live entertainment was provided by Twist of Fate. This 5 piece band were fantastic playing an excellent mix of music to suit all tastes. Just after the Bells we were surprised with a magnificent buffet supplied by the hotel. The facilities in the hotel are excellent and every member of staff that we have met are very friendly and could not have been more helpful, even to the point that breakfast will be served until 12.30 on New Years Day. The rooms are spotlessly clean, very modern and very well appointed - we would definately recommend this hotel and look forward to returning on our next visit to Oban.

    4
    « weekend break to visit friends »

    The hotel was good value for money, the staff were very helpful and friendly , the hotel was spotless clean and warm .The breakfast was delicious,the well presented with plenty to eat, the only negative point was the evening meal i chose the steak pie and the meat was very tough.

  • 4
    « Birthday in Oban again! »

    We were booked in for the end of the Winter Festival and a wee pre Birthday treat for me, stayed previously and even the horrendous weather didn't take away from the stay. Said it before but get the room with the the view, totaly worth it. Staff are brilliant, remember us and it's like going back to a friendly place. Grand!

    5
    « ideal for a short trip to Oban »

    Just returned from a two night stay at this hotel.Room clean and everything you needed was there.Staff very friendly and most helpful.Breakfasts are plentiful and see you through the day.Had evening meals in hotel on both nights due to the very wet weather-not disappointed, again food very good and plentiful

    2
    « One star missing as is Nessy »

    It wasn't the charming Scotish arcitecture of eld that was lacking at this 4 star Best Western Inn, in Obane Scotland. This U.S. Highway brand hotel is unable to shake of the public pit stop mentality even tin the U.K. 1) I was ensured-room Internet. I opted for one of the 6 to 8 ,not partial, but sea side views. Never was I informed that the internet for these rooms was non existent. I queried about issues with the Internet in my suite. I was told that it works best in the back rooms, without having no view or in the lobby. 2. Lack of general service for 130 pounds a night. Unable to call down stairs and receive prompt replies, about Internet over the ph, selection of pillows advertised in the hotel guide. Our suite had no refrigeration, so we were forced to hang a Christmas bag out the window. This prompted a response from management asking us to remove the bag. Gladly. So we we requested common accessory to a hotel room, rich or poor, an ice bucket. 3) Third and finally. I had been recovering from malaria from recent time spent in Africa. I ordered my wife Haddock at the downstairs restaurant, I ordered King prawns that looked as if the had come off the Costco, Walmart, etc. menu I'd had proper prawns the previous evening, and did not feel inclined to save my finger stink as I would a 15 year old juvenile as proof after an encounter with Mrs. Robison. Sure enough. 5 minutes after sending them back the resturant manager was agreeing with his cooks, smelling my finger nod trying to agree to disagree with me. Find a better place to spend your pound.

    5
    « Fantastic Hotel »

    My Husband & I stayed here for just 1 night, but will definitely be returning for longer. We really enjoyed our stay here. Hotel is really clean & welcoming and our room was lovely & warm. We had a Jacuzzi in our room (43) and we had a lovely view from our room. The breakfast which is a buffet style self service, there is plenty to choose from and you won't be disappointed. Would definitely recommend you choose this hotel as we will be back soon.

    5
    « Very nice stay. »

    Easy to find overlooking the bay. Nice walk into town where all the usual amenities you would expect are available, shops, restaurants, banks etc. The hotel was fine, checking in was easy and hassle free. The room was in the block to the rear of the main building and was clean and the heating was available if required. Breakfast was served in the dining room overlooking the water at the front of the building. This was fine, plenty of choice and was buffet style, help yourself though there was the choice of other items prepared to order if preferred. Free wifi worked perfectly well and no problems experienced. Would stay here again if in the area. Did not use the restaurant for dinner as too much choice outside. Fifteen minute walk to the ferry terminal for visits to neighbouring islands.

    4
    « High quality hotel. »

    Magnificent welcome at the reception. I was made to feel more like family than a guest. The hotel is very comfortable throughout. The bar, dining areas and the rooms are all very well presented. Staff are all very pleasant and talkative, which helps greatly when working away from family. Thank you for a very warm pleasant stay.

    5
    « four day stay »

    stayed here whilst working in the area.superb location ,even got a wetherspoons.15 mns walk to town .lovely room,brill jacuuzzi bath,spot on breakast,and very nice staff.nice bar /lounge area.didnt et in but saw some of the meals that came out and they looked good.would recommend as one o the better hotels in the area.

    3
    « will you have time to use the jacuzzi bath? »

    excellent location site - within Oban . technical achievement of a 4 star rating thanks to excellent bathrooms and heated towel rails ? plus fancy jacuzzi baths.. poor bathroom extraction systems lead to warning about keeping door shut so as not to set off fire alarm and risk fine for misuse!! exemplary cleanliness throughout hotel .. furniture style dated in public areas had to have early breakfast ..capably brought together by very helpful night porter... quality of ingredients for continental breakfast should be improved away from commodity style preserves etc etc good value for money ..

    5
    « ONE OF OBAN'S BEST HOTELS »

    I have stayed in a few places in Oban over the past few weeks. I wish I had stayed in the Best Western first as I would not have booked anywhere else! Everything was excellent, great value for money, lovely staff and amazing food. Well done, I will be back..

    2
    « Definitely not a 4* hotel...... »

    Waited 10mins on arrival for anyone to appear at reception to check us in. Room little better than a chain budget property. Decor and standard of rooms poor as were toiletries. Ate out but on arriving back at 10:40 barman had already cleared most spirit bottles from bar. Breakfast very poor -on being seated we were told everything was available from the buffet. Not true - several items e.g. Kippers were available to order. No-one asked if we wanted to order anything. Jam/marmalade etc very poor quality portion packs. Not homemade as they should be in a hotel like this. Not good value - won't be back.

  • 5
    « Golf weekend »

    Stayed at the best western with another couple with a golf game planned at the nearby golf course, great hotel staff first class , rooms fine for a place to rest your head. Breakfast was a life saver after a night out in the town . I would recommend this no frills hotel.

    2
    « Sad and sadder »

    We stayed here for one night before catching the Ferry to the islands. It was a huge disappointment. Although it is situated on the Promenade, the rooms we had booked were tiny, both with black damp patches on parts of the walls. One of our rooms was so bad that one of us asked to be moved to another room, which was still the same size but didn't have dampness showing through the wallpaper. The carpets were none too clean and one of us found a pair of men's underpants in one of the drawers. The dinner menu was fairly standard with only one vegetarian choice so we ate out. The whole building looked neglected and sad and although the staff were friendly, we found our stay to be less than comfortable. We couldn't wait to leave in the morning. This hotel needs a complete make-over and and does not do Oban, a lovely wee place, proud.

    3
    « Lovely position and great breakfast »

    I stayed at this hotel with my dog for four nights recently. The position is lovely, on the esplanade over looking the bay, and only a short level walk from Oban. The breakfast was one of the best I have ever had - my compliments to the chef! The only problem was that because I was traveling alone with my dog, I had a single room which was extremely small, particularly when I had a retriever with me, for which I had paid 15.00 per night to stay there. There was insufficient storage - the small hanging area could hold about four items, and the only drawers were part of a writing desk. It would be a god idea to get rid of the desk - as there is not sufficient room to sit at it anyway, and replace it with a small chest of drawers facing across the room. The staff were very friendly and helpful, and if my room had been better, I would have given a better rating.

    4
    « Overnight stop »

    Had stayed here a couple of years ago on business so booked it again. Booked single bedded room £56 B&B. Room quite small but we'll equipped. Bedding, towels all fresh and clean. Bathroom very clean and bright large shower tray and good shower. I ate in the bar from The bar and grill menu, Scallops and stornoway black pudding was excellent. Aberdeen Angus burger hand cut chips and mixed leaves was OK had better burgers at the same price at other hotels. WIFI in the lounge is strong and reasonable fast. Breakfast was very good excellent choice of items from the hot buffet with 3 fish dishes available cooked to order. Overall a pleasant experience. Would recommend.

    3
    « Clean and friendly »

    Spent three nights at the hotel.Nice location, great views from Bay window, wee bit pricey for what you get, friendly staff, breakfast was ok .....toast and tea could have been warmer and sausages on the Saturday were slightly off as confirmed by other hotel guests but there was plenty of other choice there. Room was clean and enjoyed the extras of Irn bru, caramel wafers and fruit. All in all had a good weekend.

    3
    « Hotel with a View »

    We stayed at he hotel using B/W points but for the number of points we used compared to others hotels I have used them for it was "expensive" (32,000 pts) the costs of dogs staying is also high at £15 each per night - although there was a dog bed each and a few biscuits provided. The general decor of the hotel overall gave the impression of being "old". The hotel car park is quite small. The breakfast was fine and the evening meal was good quality.

    5
    « Lovely, friendly staff and great room »

    I stayed here for 2 nights for work, really good service from all the staff , very friendly and helpful, lovely double room, spacious and brilliant bathroom with Jacuzzi bath, brilliant after a hard day at work definitely recommend using it , everything was spotless and the room had everything I needed for a great stay , breakfast was wonderful, tea , toast and plenty of cereals, fruit, and juices, also well cooked buffet style cooked breakfast was great as you could pick just what you wanted, had a few drinks in the bar in the evening the barman was extremely welcoming and great to chat to, would recommend this hotel as its a nice location just out of the town centre 10/15 nice walk along the esplanade with great views.

    4
    « Lovely hotel let down by poor internet »

    This is the third time I have stayed here. The position of the hotel is great, the staff are always excellent and there are enough of them. The hotel is a 5 minute walk along the prom to the centre of Oban or a 5 minute drive to the ferry port. There is plenty of parking outside the hotel. The rooms are very nice, most with good views of Mull and the bay. They are a good size and nicely furnished. The constant gripe is the internet speed, it is still frustratingly slow.

    4
    « Good Family Hotel »

    Our family of 6 adults and a nearly 4 year old child had an very pleasant stay at The Queens Hotel. In particular the restaurant staff service was excellent. The rooms were clean and comfortable. However it was difficult moving in and out as there was no lift. Off street parking was limited and cramped.

    4
    « VERY GOOD HOTEL & LOCATION -FRIENDLY STAFF »

    First of all I must be the last to know this but if you are a member of the Best Western Rewards Scheme don't book via Booking.com if you want to qualify for the points. We booked 4 nights at this hotel thinking we would get the points but zero! If you want the reward scheme to kick in then book direct with the hotel or via the Best Western site. This said when we arrived at the hotel we were given a very warm welcome by friendly reception staff. The car park is small but we ensured that we overcame this by getting there just after checking in time. We were late booking so the best rooms were unavailable but we still managed a room with a partial sea view. The room was comfortable as was the generous sized double bed. The bathroom was compact but modern and with a lovely shower. Overall the room was in a quiet location but you could clearly hear the noise from guests in the room above. Wi fi was not available in the room but could be accessed in the lounge/dining areas. We were lucky with the weather and Oban is a beautiful place. The sunsets were a sight to behold with a backdrop of mountains and water. At sunset there were cameras every where and if I had a pound for every time I heard the word 'stunning' mentioned I would be quite rich! Having travelled over 429 miles by car to reach Oban we were reminded just how beautiful Scotland is. By car Oban is in reach of Fort William and Ben Nevis. Inverary is another nearby coastal town to be visited. However, if you don't have your own transport then Oban has enough to keep you occupied. From the hotel you can walk along the water front (about 10-15 minutes max with great views) and into the town. There are numerous very good fish restaurants to choose from and a selection of shops. Oban also has a large Tesco supermarket. If you like boat trips then you can visit the nearby seal colonies or else take the excellent ferry to the isle of Mull. For under £10 each you can take the 2 hour trip to Mull, stay on board and come back. This trip offers great views of the mountain ranges and is to be recommended. Breakfasts at the Queens were first class and again the staff in attendance were very friendly and accommodating. If you don't want a full English breakfast then for no additional cost you can opt for scrambled or poached egg and salmon! Yes the car park is small but the staff will do their best to squeeze you in. There is parking on the road outside but this is something we did not have to resort to. Overall we had a very good experience at this Hotel and of Scotland and Oban in general - making our 7 hour drive well worth the time and effort. We would have no hesitation at all in returning to the Queens. Wayne & Jacky

  • 5
    « Absolutely fabulous! »

    Booked into The Queens 16th-18th October. Susan, Peter, Rob and the team made our visit very special with their great service and good humour! Room was to die for! The hotel is clean and very comfortable! The size of the bed in our room was amazing and we slept like babies. Breakfast was both plentiful and a joy to eat! A great place to stay and we will defiantly be back! Thanks everyone! It's a credit to you Susan. Oh and Rob.. Thanks for getting me into Singleton whisky! Gonna need shares in it lol

    4
    « Lovely rooms »

    Really nice rooms in this hotel. Immaculate, nicely decorated, warm, comfy bed. The bathrooms are really nice also, with a jacuzzi bath, nice taps and what looks like fresh tiling. My room however backed onto the lift, which is old and noisy. The receptionist was very kind to move me to another room despite it being late at night. The free wifi in the second room (third floor) was much better than on the 4th. Was leaving early, before breakfast but the night porter was fantastic and not only did I have access to the cold buffet, he made me toast and warmed some pastries for me too. Top guy!

    3
    « Nice »

    Quiet, nicely situated and staffed well, The Queens Hotel may be overpriced but it will give a visitor to the quaint seaside town of Oban everything they will need, and its restaurant tastes great. WARNING: Twin rooms do not have seaside views, and it was probably more our fault than the hotel itself, but we were in the belief that we were going to get a sublime sea view, and the back of the front of the hotel was not what we were expecting. The room was nice though. Overall, this is a nice little place. Overpriced, but nice. The staff were all sweet, even if they all had hard-to-understand various European accents.

    3
    « Nice »

    Nice hotel, Good food Great staff wifi does not work-so not the best place to go on a bussiness trip! Rooms clean and jacuzzi bath was lovely. I struggled to sleep a few nights because of noisy dog in room above!!

    4
    « A few niggles but generally very good »

    Stayed for one night before heading to Mull. The hotel is in a great location and the staff are very friendly and helpful. Now the niggles! I opted for a sea view, and the room we had did indeed face the sea. But in the morning the window was totally misted up (between the double-glazed panes)' so on a glorious morning we didn't get our sea view! The details said there was wifi in all rooms, but, for whatever reason, we didn't get wifi in our room. The hotel only has a few parking bays in its car park, so you may have to park up the road, as we did. No great problem, but just something to be aware of if you're going to turn on a wet and windy evening!!

    5
    « Anniversary Treat »

    Good looking hotel with free parking and great views of the bay from our comfortable bedroom (room 5). Very helpful staff, excellent quiet location only 10 minute walk from the town centre. We'd be very happy to stay again.

    3
    « Functional »

    A rather old fashioned hotel, last decorated around the late 80's. Room clean and functional, noisy due to generator nearby. Breakfast adequate but not great. Over priced for the facilities available but great views over Oban bay. Staff had been rude to a fellow guest but were pleasant enough. Carpet in the lift?

    4
    « A nice surprise »

    We stayed one night recently as group of four. We booked this hotel as we were traveling with a dog and the hotel were happy to add him to our booking for a nominal fee. Having read the reviews we were not sure what to expect but we were really happy with the rooms and service for the cost. Would definelty visit again and a great hotel for those traveling with dogs.

    3
    « Was OK but not quite what we expected. »

    This is on the foreshore in Oban, and about 10 minutes walk to downtown. Checkin was OK - not very friendly but OK by local standards. What the picture does not show that the motel is mainly in a building that is behind the older white building..as mentioned by others you have a climb a few flights of stairs and go through about 5 doors to get to the room. The room was OK for a mid-level motel - the bed was comfortable. We could hear the people above walking around on the ceiling - fortunately they went to bed around the same time we did. Breakfast was good, and we had a good feed before we left. Wifi in our room was basically non-functional, but was better elsewhere in the buildings, and I was able to go to the bar to check on that.

    3
    « Nothing Special »

    We stayed two nights here on our trip through Scotland. The room was basic - hotel was basic. Nothing special. Nothing really wrong with it - I just wished we had stayed some place a little closer into the main town area. Would not recommend to a friend if they were traveling through the same area.

  • 3
    « Not quite fit for a queen »

    I will admit that our booking experience did not get off to best of starts. My usual practice is to find the best online rate and then phone the hotel to book directly. In this case however front of house just told me to book online and put the phone down in my ear. Never mind we booked online and got a much better deal than going direct. The room itself was nice with a limited view of the bay. Two things to note the Wifi did not work in the rooms which meant I was answering work emails over breakfast (where it did) which did not impress my wife. Also the hotel has limited parking and the only way to park our car was by performing a series of moves normally only done by a ballerina. Still it is pleasantly located and walking distance of the Town and the breakfast was not bad. Don't think I would book there again though.

    5
    « Pleasant stay »

    First time visiting Oban and we stayed in this hotel for two nights last weekend. Parking is limited but we managed to find a space on the promenade. The hotel itself is really nice, our room was in the top floor of the extension at the rear. The room had a nice view of the water, especially at night! Oh and the Jacuzzi bath is a nice touch (and worth taking advantage of!) Breakfast was delicious, there's a buffet so you help yourself to whatever you want. Staff are always on hand to offer tea, coffee, toast, etc. :-) The lift was fun to use, I love the warning sign. Overall it was a really pleasant stay and I look forward to staying with you again. Ps visit Oban if you haven't been, it's lovely!

    4
    « Very good hotel in a good location »

    I stayed here at the very last minute, and was quickly checked in by professional night staff on duty. Room small, but comfortable, everything worked, and I slept well. Breakfast was very good, one of the better breakfast buffets I have seen in a while, with plenty of fresh healthy options, which I like see. The hotel has atmosphere and was clearly busy, which is nice to see, something I don't often see these days. I will be back.

    3
    « two extremes »

    We stayed here in the summer, using two rooms. My wife and I had a very nice, but expensive, double room, which was quite adequate and had a great view into the harbour. However, our daughter had a single room that was quite awful in so many respects. Overall the hotel seemed rather dated in appearance. The staff were generally very friendly. Breakfast was fine, with a good range of food, with some cooked to order. Parking was virtually always a problem with limited spaces in the car park and little on road parking nearby. When the car park was full, the alternative is to use a church car park that is quite a walk away and is dark and secluded at night. Overall, not great, and we would look elsewhere next time we stayed in Oban.

    4
    « Fantastic hotel »

    Just spent 3 nights here and we had room 43 great partial view, very clean, staff were wonderful and thanks to the chef for my gluten free breakfast with toast daily. Had one meal in restraunt it was wonderful will stay again

    5
    « Great Stay »

    Booked a couple of nights on line. Hassle free booking. Upon arrival the reception was dealing with a group but a member of staff invited us to sit in the lounge until they could register us; a nice touch. First impressions were good as I usually rate accommodation on how well hoovered the carpets are. When signed in we were directed to our executive room on the first floor. The room was spacious, clean and well appointed. The huge bed was particularly comfortable. The evening meals were very good with speedy service. The buffet style breakfast was excellent. Additional items were available on request. Very pleasant staff. Only down side was the lack of wifi in the room although it was acceptable in the reception/lounge area. Oban in general seems to be a poor reception area for internet. Excellent stay. Would not hesitate in using this hotel again.

 

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·Desde el sur: vaya por la autopista A85 hasta la localidad de Connel. Llegará a la ciudad descendiendo por una colina y, al llegar a la primera miniglorieta, tome la segunda salida. En la segunda miniglorieta tome también la segunda salida, "Ganavan". El BEST WESTERN The Queens Hotel estará situado a 600 metros a mano derecha en Corran Esplanade.