BEST WESTERN Voyageur Place Hotel,  Newmarket

4.0/5  - basé sur 232 notations.
17565 Yonge Street, L3Y 5H6, Newmarket, Canada - Ver el mapa
+1 905 895 2131 +1 905 895 9651

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Los puntos fuertes del hotel

  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Aire acondicionado
    Aire acondicionado
  • Bar-salón
    Bar-salón
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Estacionamiento al aire libre
    Estacionamiento al aire libre
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Disfrute de todo el encanto de una pequeña ciudad y de los servicios característicos de la gran urbe en este hotel Best Western de Ontario situado junto al Southlake Regional Health Centre, el centro comercial Upper Canada y otras muchas atracciones. Con una céntrica ubicación en Newmarket, Ontario, y un cómodo acceso a Toronto y las principales carreteras, el Best Western Voyageur Place Hotel se convertirá en el segundo hogar perfecto para huéspedes en viaje de placer o de negocios. Convertido en un auténtico paraíso para los aficionados a las compras, este hotel de Newmarket se encuentra situado frente al centro comercial Upper Canada Mall y a poca distancia en auto del centro comercial de tiendas directas de fábrica Vaughan Mills Outlet. En la zona podrá acceder asimismo a numerosas opciones de ocio, que van desde las representaciones en el Teatro Newmarket a las emocionantes apuestas en Ontario Slots o grandes dosis de diversión familiar en el parque de atracciones Canada's Wonderland, situado a solo 35 kilómetros de distancia. Los amantes de las actividades de recreo podrán disfrutar de recorridos en barco y pesca en el Lago Simcoe, así como un fácil acceso a los principales recintos deportivos, en los que podrá disfrutar de torneos de hockey, golf y mucho más. Los huéspedes en viaje de negocios que se alojen en este hotel Best Western de Newmarket apreciarán especialmente la proximidad de nuestro hotel al Southlake Regional Health Centre, Magna International, RCMP, la oficina del Fiscal General, los juzgados regionales y otras sedes municipales de la región de York. Además, al contar con el restaurante y salón Buttery y unas flexibles instalaciones para la celebración de reuniones y banquetes con capacidad para un máximo de 60 personas, nuestro hotel es el lugar de reunión idóneo para eventos en Newmarket. El Best Western Voyageur Place Hotel ofrece unas instalaciones de primer nivel a unos precios muy asequibles. Las completas habitaciones y suites de este hotel de Newmarket incluyen colchones Simmons Beautyrest® con acolchado doble, televisión por cable y acceso a Internet de alta velocidad. Este hotel exclusivamente para no fumadores ofrece también pases gratuitos para un gimnasio cercano, estacionamiento gratuito y un centro de negocios. El personal cordial y eficiente del Best Western Voyageur Place Hotel está listo para proporcionarle una estancia inolvidable y llena de diversión en Newmarket, Ontario. ¡Haga su reserva hoy mismo y ahorre!

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Habitación 1

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Basado en la opinión de 232 huéspedes
Certificate of Excellence
 
NOTA EMITIDA CONSULTAR LA OPINIONES PARA NOTAS RESUMEN
Excelente
 
85
Muy bueno
 
94
Bueno
 
34
Mediocre
 
7
Horrible
 
12
Con amigos Con amigos 27
De negocios De negocios 57
En familia En familia 73
En pareja En pareja 50
En solitario En solitario 24
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BEST WESTERN Voyageur Place Hotel,Newmarket
  • 3
    « Ok spot to shop. »

    We checked in late. Check in was efficient. Room was as we expected and clean. Room was very warm even though temp was set for 63. Gave up trying to adjust it. Restless night as a result. Wake up call came early as a result of housekeeping outside of our door more or less screaming at each other about their day outside of our door:( No restaurants close to hotel other than restaurant in hotel that closes at 9. Close to shopping at local extensive mall.

    5
    « Great hotel to stay at and great value »

    I have stayed here several times on business. Very nice hotel. Pleasant staff. Nice clean rooms. The restaurant next to the hotel has amazing food and great service. I will continue to stay here on future visits to this area.

    3
    « There is no free breakfast available, as there is an independently owned restaurant attached to the hote. »

    The room we stayed in was fairly clean, quiet and had some handy amenities, small fridge, microwave, and an alarm clock with a night light, the night light in the bathroom was a nice touch as well, There was no free breakfast. The attached restaurant had reasonably good food but for folks on a limited budget, was somewhat pricey. Access to other restaurants meant crossing multi lanes of traffic at least twice, could be difficult for some seniors. The price of the room was reasonable, but the location could be troublesome for less confident drivers who need to turn left to leave the hotel. All in all, reasonable value for the dollar.

    5
    « Clean, comfortable and great staff »

    Arrived early on a Friday morning flight and the staff were happy to help, I was able to get accommodated into my suite just past noon. From top to bottom one of the better places I have stayed. Looked like a newly renovated suite, with surprising more amenities than other suites I have stayed in, bathroom redone, 2 big screen televisions and even a little entertaining area. The staff at the front desk were happy to help whenever I had any questions and staff supervisors Kim and Halina, made sure that everything was to my liking all the way through my stay, made the stay feel more like home. I would recommend this place to anyone that is in planning on staying in the area, keep up the amazing work!

    5
    « Annual Shopping Trip »

    We have stayed at the Hotel for several years now for our annual shopping trip. It meets all our needs and is just a walk across the street to the Upper Canada Mall. Rooms are spacious and clean. Only downfall is that breakfast is served at the restaurant connected to hotel which is not included in the price of the hotel stay.

    1
    « Hotel with the loudest air conditioner »

    I checked in at 12:30 at night and was given a room with the loudest air conditioner that I have ever had the pleasure of being kept up all night by. I decided to try to sleep through it because I only had about six hours till I had to get up. Every time the unit clicked on it startled, woke me up and continued to loudly buzz. I am not a light sleeper and I routinely sleep through a crying baby (my wife and I trade turns getting up). I ended up getting nearly no sleep. When I called the front office they asked why I didn't call to change rooms. I feel stupid for thinking it couldn't possibly be that bad and that the hassle of changing hotel rooms would be worse than the buzzing. I am upset that the room was noisy. I am upset that instead of just coming to fix the problem they chose to question my motivations for trying to get the problem fixed. I am upset that I have now been waiting so long for an attendant that I am not going to have time to get any sleep before heading out. This was to be a short stay to refresh during a business trip, instead it was an exercise in sleep deprivation and testing of patience. I urge you to choose another hotel and to not have to endure this customer service boondoggle. Hopefully the franchise owner reads this and speaks to their staff about bare minimum of service.

    5
    « Best Westen Newmarket »

    I recently stayed at the Best Western in Newmarket for a few days and had the best experience I could have imagined, the girls Erin and Sam at the front desk were so accommodating and Alison our house keeper along with Kim and the rest of the staff were amazing I would recommend this hotel to everyone! Thank you ladies at best western for making me stay a memorable one!

    4
    « Nice stay, quiet .. »

    Stayed for 4 nights in Rm 125 which is at the back of the property , ground level. A lovely suite, extremely quiet .. Room was clean .. could have used another soft chair .. was only a sofa to sit on or a rolling chair. Staff very friendly and helpful ..

    5
    « Great Satff »

    Stayed for the weekend, super friendly staff throughout the hotel, our housekeeper Violet was amazing our room was always spotless when we came back. Thanks to Kim and all of housekeeping for making our stay absolutely amazing.

    5
    « Incredible weekend stay »

    The hotel Was very clean and organized I was there for four days and was super happy with my stay. Kim was one of the staff that really made our check in and stay As easy as it can get answered all our questions and made our stay great! Our housekeeper Violet always took great care of our room asked if we needed anything room was very clean everyday! I will recommend this hotel to all of my friends and family for sure!

  • 3
    « Okay hotel, but needs an update »

    Stayed here for 3 nights while attending a family function. Room was clean but tired. Hallways and room need an paint job and new carpet. Bed was uncomfortable. Staff were friendly. Breakfast at the Buttery was great. Okay hotel for the price.

    4
    « HQ for Family Wedding »

    Several members of our family stayed at this hotel in September 2016 and had a really great time there. The room we had was excellent, quite spacious and the bed was really comfortable. We were in what the staff called 'The Tower' which is the main part of the hotel. There are other accomodations to the rear of this main building which I'd imagine would be a bit cheaper/quieter. The ladies on the reception desk were really friendly as were all staff within the restuarant/bar. We had come over from Scotland for the wedding of my nephew to a young lady from Newmarket and I think this made all the hotel staff even more welcoming. Located right across the road from the Upper Canada Mall and round the corner from one of the most well stocked wine stores I have ever seen, the Best Western Voyageur Place Hotel was the perfect base for us.

    5
    « Beautiful room and great staff »

    Very pleasantly surprised with our room. Beautifully decorated and huge room. Front desk staff very helpful. Great value. Would definitely come back to this hotel. Close to the mall and restaurants. Front desk staff gave a great recommendation for a restaurant and took the time to look up the info for us.

    4
    « Good hotel for the price. »

    We found the staff very friendly and helpful. The rooms were clean and very comfortable. Great location. mall across the street, theatres, shopping and restaurants near by. Nice place to get away without spending a fortune.

    1
    « Terrible experience »

    Had a recent stay at this hotel in the middle of September. We have Diamond status with this chain, and they were sold out that night- so I wasn't expecting an upgrade. However, when we checked in about 2 PM that day, I asked the front desk person if this was their best available room. As a Diamond, we are entitled (at most BW properties) to obtain this perk. She responded that no upgrades were available, which was fine. However, in the early afternoon there absolutely had to have been many other standard queen rooms available in much better locations throughout the hotel- and this individual (initials were CR if the management cares) chose to put us out in a room overlooking the parking lot. My wife is currently having some plantar fasciitis, so lugging suitcases up stairwells was not a pleasant experience for her. We were visiting friends, wouldn't be in the room too much, and would be returning for a good night's sleep, so the location wasn't that big of an issue- or so we thought. Upon return that evening, there were people hanging out in the parking lot- and sitting on the walkways that patrons use to get to their rooms. Some were shirtless, and our friend even commented how bizarre it was that people were just hanging out in the parking area. I want to make it clear that current management ENCOURAGES this by having bench seating available at certain places on the walkway. I understand having seating on a balcony at the rear of the room- but not on the main walkway- it is about the stupidest thing I have come across as far as logistics go at a hotel property. To make a long story short, the people on the walkways and/or in the parking lot were quite loud well into the evening. So loud, in fact, that even after putting in my travel ear plugs I could still hear them. This hotel is highly rated- and, quite frankly, I just don't get it. It was the worst stay I have had at a Best Western property in the 5 years since I became a Diamond- and the worst overall stay at any hotel anywhere in the past few years. Fortunately, Newmarket is growing very quickly and new hotels are beginning to pop up. My prediction is that this particular property will become an afterthought as the city gets larger and the competition becomes stiffer. It goes without saying that we will never stay here again, but your mileage may vary. If I could give them a zero rating I would- but a one will have to suffice.

    3
    « Average Hotel »

    The person at the front desk during check in did not seem friendly or happy at all, she seemed tired and gave the impression off she didn't want to be there. The hotel Lobby is nice, however quite small. No pool but was given pool passes. The hotel rooms are dated. The A/C in our room was only hot air. The beds are quite comfortable however housekeeping wasn't the greatest.

    5
    « Nice Hotel, Great Service »

    Stayed here for a wedding at the Holland Marsh Winery. Staff was wonderful and very attentive and polite in all aspects. My husband and I were upgraded to the King suite which was a nice welcoming surprise. Will def. recommend. LCBO and Shoppers were within a 30 second walk across the parking lot. Only negative was the slow elevator.

    4
    « Nicely Renovated »

    We made a last minute decision to stay in Newmarket and picked the Best Western. The receptionist was great. When I arrived she was on the phone with someone, looked at me and let me know she knew I was there. I walked away from the desk while she was on the phone and another person came in and checked out. The woman commented that she hope things would be fine once he got home and did the check out quickly. She then apologized to me for keeping me waiting because she thought I was with the man checking out. She found a room that met out needs and wee were pleasantly surprised ~ clean with new flooring and new fixtures. Great beds and good pillows for a reasonable price. Breakfast wasn't included but the restaurant was very good and was reasonable

    4
    « Nice hotel, great staff. »

    We stayed a couple nights while family stayed well over a week. The rooms were nice, clean and a decent size. The beds were okay, not overly hard or soft. (Pillows were awesome, and PLENTY) The staff were excellent, very helpful and always smiling. Very happy with customer service. Though the hotel had no pool, they did offer a free days pass to a gym that was down the street that had a pool. Not exactly what I like (makes it hard for a late or early swim) but still the offer was there. Right across the street from Upper Canada mall, next to a liquor store and Shoppers drug mart (they sell everything) There is a budget car rental part of the building as well. We ate a couple times at the restaurant in the hotel. The staff were very nice as well, and the food was pretty good. The prime rib was Excellent when they offer it. I recommend if you are in the area.

    4
    « Nice place to stay »

    We were in the area for a wedding and stayed for 1 night at this hotel, which we've stayed at several times before. It is comfortable and pleasant. The staff are friendly and helpful, the rooms are large and very clean, and the beds are very comfortable. The hotel has been redecorated since we were last there.

  • 5
    « The Best Customer Service »

    I was so impressed with all of the staff from the front desk to housekeeping. They truly understand the concept of Customer Service. Each morning I was greeted by the staff to welcome me to my day and ascertain if I had had a good night's rest. They all wanted to make sure that all of my needs were met. The attached restaurant staff recognized me on the second day and remembered what I had had for breakfast the day before. Wow, Customer Service! The room was super clean and well decorated with all of the amenities that I needed. I had a great stay here!

    4
    « Great room, helpful staff »

    We had booked our room through Expedia and were disappointed to find that meant our room was to be in the motel-like section of the property, and on ground level. We didn't need the room immediately (we did arrive before normal check-in) but would be returning later in the evening. The staff worked with us and for a minimal upgrade charge we were given a room to our liking in the tower section. After a similar request for a quiet room above ground floor not being fulfilled as promised a couple of weeks ago with a different chain, I was pleasantly surprised to get a voice message confirming that the room we desired was ready for us. As to the room, it was really quite spacious with a full couch, fridge and ample lighting. The room on the fourth floor was quiet, clean and the bed comfortable, not your typical board like mattress. The friendly greeting upon entering the lobby was appreciated. I would definitely recommend this hotel and return here if in the area again.

    4
    « Great for a one night stay »

    Hotel was great for our one night stay. Staff very friendly and always greeted us . The room was clean and spacious for our family. The air conditioning was loud as it was an older unit by the window. It also blows the curtains out and the sun shone through early in the morning. I'm a light sleeper when travelling so not too bothered by that! Overall, well located and would return.

    5
    « Excellent Room »

    The room was large and comfortable and very clean. All amenities functioned properly. Parking was very convenient. Beds were very comfortable. Room was ready upon our arrival and our upgrade request was fulfilled. Great location, close to shopping and restaurants. I would definitely stay here again.

    5
    « Excellent stay. »

    I stayed here for 2 days because of my husband having surgery at Southlake. The front desk staff have been incredibly friendly. Every time I returned I was asked if all was ok. I had read TA reviews and knew I didn't want the motel part at the back..(only because as I was alone) and I would feel safer in the " tower" ( a 4 story building with elevator). The room on the fourth floor was all I could ask for. Thick towels, great bathroom amenities, the bed was So comfortable, the sheets ironed just so, excellent view of Yonge Street and the Upper Canada Mall, lots of places for eating close by, There was a fridge, not the teeny one but this was about 3 feet tall with freezer so more room for whatever you need it for. There is an LCBO a 1 minute walk as well as a Shoppers Drug Mart. I felt totally at home during my stressful couple of days. A huge thank you to this Best Western for providing me with such excellent accommodation !

    4
    « Quick one night stay »

    Stayed for one night with 2 other guys for a golf tourney. We didn't have reservations. Two very friendly ladies at the counter on check in took care of us right away. We got a 2 bedroom with a pull out couch that was perfect as well they offered a military discount. We actually came here because the Holiday Inn up the street could not accommodate us and they referred us to here. Large size room and very clean. It's all we needed.

    4
    « Newmarket Conveneint »

    The hotel is excellent, well staffed and well located in the Newmarket area. The hotel has excellent facilities. If possible though, try to stay in the main hotel. The motel part is aged and dated and the quality of the accommodation drops substantially from that of the hotel itself.

    4
    « Keep coming back »

    We've stayed at this location several times and will keep coming back. Very clean location, comfortable, well-appointed guest rooms and friendly, efficient staff. On-site restaurant, but within walking distance of other restaurants and shopping centre.

    5
    « Best Western Voyageur Place Hotel, Newmarket Review »

    Great place to stay! Very clean room! Staff was extremely welcoming, friendly, and helpful!! Would definitely stay here again and highly recommend this hotel for anyone traveling to Newmarket!! :D Don't forget to ask for free passes to the pools in the area! ;D

    5
    « A great stay at the Best Western Voyageur Place Hotel, in Newmarket,ONTARIO, Canada. »

    A great stay at the Best Western Voyageur Place Hotel, in Newmarket,ONTARIO, Canada. Had a great sleep in the very comfortable bed. Very nice and helpful staff at the front desk during check in made my stay more enjoyable, and I would highly recommend this location.

  • 4
    « Newmarket, Ontario »

    This was a very clean, quiet stay. The staff were helpful and courteous. The internet was appreciated and the rooms were kept very clean. The air-conditioner was in good working order and kept us comfortable. i would recommend this hotel.

    5
    « What A Gem »

    This hotel is a gem in the middle of chaos. The Yonge St., Davis Drive intersection is horrible at best, noise wise and traffic congestion is so start. And then there is this hotel - as soon as you walk into the cool hush of the lobby, it all fades away. The Front of The House Staff are quick and attentive with wonderful personalities who know their jobs well. The rooms have recently been renovated and are lovely. The beds and pillows are very comfortable, the bathroom had all the extra perks you would expect but of a higher quality than you would possibly expect. It was spotless, as was the bedroom. Our room overlooked Yonge St. Facing the mall and a pond with ducks and geese. Once it was late and traffic was slow, it was quite a pretty sight:) We left the next morning at 10:00 so that we could go to the Saturday Farmers Market at Fairy Lake, meeting friends there to have lunch before heading home to Toronto. I was surprised to see that the lobby was very busy at that time of the morning - a lady outside explained to me that this hotel was the #1 hotel in Newmarket for wedding parties and they are always booked solid every weekend. That says it all! If we should have to stay overnight in Newmarket again, this will certainly be my hotel of choice and highly recommend it.

    5
    « Location and Staff »

    Location is perfect for us and the hotel is clean and staff friendly and courteous. Everything from eating places and stores, even car rental location is right there including public transport. They are also animal friendly from what I saw.

    4
    « Wonderful staff! »

    This hotel is clean, convenient, comfortable, and all the staff I spoke with were incredibly friendly, professional and helpful. It's close to a number of different shops, transit and restaurants, all within easy walking distance. I visited The Buttery only for breakfast, but had good food and service there. It seems to be quite popular with the residents too! (Don't forget to take your keycard envelope with you for a discount.)

    5
    « Best Western Newmarket »

    The service was great. The inside is beautifully done and the rooms are exceptional compared to the outside. We would certainly stay there again. The only thing is there is no complimentary breakfast. But there is a restaurant on site called the Buttery and you receive a 10% discount. We had dinner there and breakfast the next day. The food was absolutely delicious. We highly recommend this hotel

    5
    « Surgery at Newmarket hospital »

    Amazing staff, knowledgeable , willing to go the extra mile . Being in the hospitality business for years .. I would reccomend this hotel to anyone . Very clean . Did not go to the restaurant as I was restricted to clear fluids due to surgery . The rooms were very clean and comfortable .. I will return thank you best western ..

    5
    « Amazing »

    I highly recommend - the staff very professional , friendly . The room, quality #1... Actually we felt spoiled - well taken care of .. You will enjoy I guarantee your stay. The food was excellent- room, service all in all ..no complaints whatsoever.. A great night sleep on the most perfect mattress- you will so appreciate. I know I did.

    1
    « Thank Goodness for Online Discounts »

    Nothing would be memorable or bad about this place really, if you book online and save plenty for a nightly stay. If you are paying front desk fare, you would be far happier at the Holiday Inn down the road. The beds are hard, the pillows are hard, noise from outside and guests talking, shouting, arguing, etc. can be heard at all hours. Nothing is done to stop this and staff is quite rude if asked. Only view available is the parking lot where there was a kid and an adult continually kicking around a soccer ball that was constantly hitting cars. When we asked for this to stop, we were told that it was private property and they could kick around balls if they wished. Rooms are clean and cleaning staff quite nice. However stay away from the old troll at the front desk with the big hair. She will make your stay miserable from the get-go. We more than one time listened to her loudly chastising guests while speaking with her and even listened to her being abusive to who ever she was shouting at over the phone. She immediately put our stay on such a negative note that it was difficult to enjoy our trip after a run-in with her. If she was removed, the hotel would be a far nicer place. Most other staff were welcoming and polite. If it hadn't been for the convenient location and the huge discount we were able to get online, there is no way we would have stayed.

    4
    « Very clean, reasonably priced place to stay »

    The hotel was easy to find & easy to get to, just off Davis Drive onto Yonge Street. Parking is a little tight in front of the hotel, but there are many more spaces on the side & parking is free. The location is right across the street from a large mall, with a cross walk down half a block. It was an easy (and safe) walk for me. The hotel room was very, very clean. It had a larger fridge without a freezer compartment, a desk & an office chair in addition to a sofa bed & the standard furniture. No microwave. The bed was comfortably firm. The remote for the TV was in a small bag, I'm assuming to indicate that it had been specially cleaned. I thought that was a nice touch. We did lose the TV connection a few times for very short periods, though. The noise level at the hotel was very acceptable. The decorating was a bit odd, with a large lamp on the desk right in front of an art piece on the wall. Window overlooked the front parking lot, Yonge Street, and the mall. We didn't take advantage of the 10% off coupon for the restaurant, the Buttery. The front staff were friendly and helpful.

    1
    « Terrible »

    Pillows are like bunching up some old laundry and sleeping on it. Mattresses firm, so no comfy night sleep but a backache each morning. Wifi is terrible. TV is always losing connection. Heater is so loud it is better to be cold and sleep with it off as it never goes off. Passes for a local gym are given but only if you are aware of them as we were not and it was not mentioned. View is only of a parking lot and a huge sign reading LCBO on the wall of a building in front of parking lot. Restaurant is expensive and not very good and not connected but gives a 10% discount. Big deal. Would not recommend. There is however a nice Holiday Inn down the road with free breakfast, bright rooms, pool and microwaves in room with entres that can be purchased in lobby. Wow. Same price and comfortable beds.

  • 3
    « Nice hotel terrible wifi »

    Don't stay here if you need Internet. Couldn't get a signal in our room. Had to go to the lobby to get a signal. Other than that, we liked the hotel. Bed was comfortable and the room was a decent size. The attached restaurant is good. The staff were friendly but of course couldn't do anything about the wifi.

    4
    « Great Place to stay while in Newmarket »

    We have always been satisfied with our stay at this hotel . We stay there at least twice a year . The hotel staff are pleasant and accommodating . The beds are bedding are very clean and comfortable and the rooms are very clean.

    4
    « Prices »

    I had an amazing room, Staff was of great with service,, My issue is, If I'm paying for a room, I booked in at 5.00 pm, I should have the room Until 5. pm the next day... Instead I have to pay and extra 35.00 dollars and i get to stay till 2 pm, or I have to be out at 11 am.. I was not satisfied with this, I would of like to travel around Newmarket a little longer but my stay got cut short...

    5
    « very clean »

    our room was very clean and close to shopping mall and a tim Hortons as well as many other fast food and shopping. Would stay there again. Bed was clean and very comfortable. Room had microwave a small frig as well as hair dryer in bathroom.

    5
    « A favourite place »

    Over many years I have occasionally had the opportunity while on business to stay at this property. It has never been a disappointment. For me everything is of a high calibre and this venue has always fulfilled my needs, including a quality on-site restaurant. I wish I could stay longer during my business trips.

    5
    « Comfortable Stay »

    This facility is easy to find - nicely located near shopping and restaurants. Staff at Check-in and Check-out were very good. Room was very clean, quiet and comfortable. Ample parking available at no addition cost!!!

    4
    « Nice room, comfortable bed, fair price »

    Located across from a major shopping mall on main street. Friendly staff. Baths are clean and appear to be recently remodeled. This place appears to be a very popular hotel as it was booked solid when I checked in.

    5
    « Amazing staff, very clean quality room »

    Just stayed here for a night while traveling through. Staff at the front desk on night shift were very nice and pleasant. I told them I had to write an online test the following day after check out, and they offered me their boardroom at no charge. Room was great, and they extended checkout time for me too. Spotlessly clean, very comfortable bed, great location (close to restaurants, shopping, LCBO, GoodLife). Grateful that they went out of their way to help me, and the night desk attendant even left notes and made the full reservation for me in the boardroom. All staff that I spoke to were very nice and pleasant.

    2
    « One night away »

    We had a great time at the Best Western Voyageur. It served it's purpose for us. The staff were absolutely delightful. The bed was comfy and the room was spotless. The wallpaper makes the place seem a little dated. Paint would help with that. Honestly their level and standard of cleanliness has been some of the best I've seen in hotels and we will definitely be back to stay!

    4
    « Nice hotel »

    Stayed here a few weeks ago while traveling for work. Overall I was happy with the experience. I found it a bit dated but the front desk person was nice. Also I had breakfast at the attached restaurant and the service and food were great. I would stay here again.

  • 4
    « Great place to stay »

    There's only 2 hotels to choose from in this city and I am glad I chose this one. Customer service is awesome as is the rooms that I get. Very clean rooms, lots of towels. I wish they had valet parking with an overhead canopy so that I can temporarily park while unloading my car. Also, the parking is limited and I don't like to park behind and walk all that way. Wish they also had room serviced and a gym. Maybe one day, they can buy out the entire area next door and expand to include their own restaurant and have more parking available. Anything you wish, they will get it for you. Quiet except during hockey season and wedding season but it does get quiet. great for business as well as pleasure

    4
    « Best Western in Newmarket »

    We were thereto watch our grandson play in a hockey tournament. The hotel he stayed at was full (of tournament contestants) so we booked here. A fortuitous turn of events. It was quiet, comfortable, and not full of young exuberant young people. There was not a free breakfast so we ate elsewhere. We didn't eat at the adjoining restaurant, which was supposed to be good. Parking was adequate. A shopping centre is across the road. The arenas were nearby. Our focus was hockey. We did nothing else but watch great hockey for 3 days. Our grandson was MVP for the championship game. His team won the championship trophy. It was a great weekend. No complaints.

    2
    « Internet experience »

    Nice hotel to stay in. Internet access is terrible. If you need to prepare reports for the next day good luck. The Internet usually crashes around 10 pm for at least half an hour. Called help desk. They were not helpful. So if you need Internet for business purposes don't stay here.

    4
    « An older place but a very nice stay »

    I had a business trip just outside of cottage country and needed a midway point to stay the night. The desk staff were fun and very friendly, a great check-in experience. The facility, while being older, was clean and comfortable. The only problem was I had to get on the road very early in the morning and had to find a place to eat since the breakfast buffet was not open yet. Still I would stay again.

    4
    « Gougers »

    If you want to extend your stay they want 25% more per night. Their picture shows a nice high rise type building. The reservation said upper floor. Unfortunately it was an upper floor on a motel style addition on the back of the building. This meant a climb up an outside staircase at minus 14 degrees Celcius. Not what I was expecting. Once up there, the room was quite nice, but not pleasant for an older person with walking difficulties.

    3
    « Don't count on reliable internet »

    Clean, comfortable room. Nice restaurant. But if you're hoping to get some work done during your stay - look elsewhere. The internet is wholly unreliable and apparently that's the norm. I had to leave my clean, comfortable room just to stay on top of work. I'll stay elsewhere next time.

    4
    « Give a little for a lot »

    There are very few choices in Newmarket for hotels. The Best Western Voyageur Place is very good on two fronts. Location and food services. It is right where you want to be if your traveling into the city, shopping, and dining in the area. The number one reason though is The Buttery. A wonderful, locally operated restaurant with scrumptious food, an elegant ambience, and a first class staff. The owners are right there. The hotel is comfortable and clean, but not the newest hotel in town. Right across from Upper Canada Mall.

    5
    « Comfortable room and bed »

    I stayed only one night on business. The room was clean and comfortable. The bed was extremely comfortable, one of the best nights sleep I have had in weeks. Front desk staff was very friendly and fun. Only draw back was the restaurant for breakfast open at 7 am and I had to be on the road by 6:30 am and thus had to find somewhere to eat. I would recommend staying here

    4
    « Pleasant, clean, roomy stopover »

    We have been here before and came back, partly because of its location which is convenient for us, but you don't come back if you're not happy, and we still are. We were greeted warmly, efficiently, and appropriately. Our room was spacious, clean and pleasant. The bed was comfortable, and the bathroom large. We'll stay here again on our next trip to town.

    3
    « Worn out/lacking service »

    This hotel has been around for quite some time and it shows. It is quite dingy. The ceiling in my room was damaged and in disrepair. The wallpaper is old as is the shower curtain. The fan in the heating/cooling unit was very loud and the sleep setting didn't do anything. The tub sounded like it wasn't 'seated' properly on the floor and made a clunking sound under my feet during my shower. When I arrived, I had a ton of stuff in my hands and had to juggle things in order to pull open two sets of doors. No one offered assistance, despite the fact that there were 2 staff at the desk and one in the foyer watching me. I was, however, treated very well by the 2 women at the desk and was thankful they provided me with useful information which is the only reason I am giving the hotel 3 stars.

  • 5
    « #1 FOR A REASON »

    It's hard to get to the top, but it's even harder to stay there. This hotel has it figured out and do everything well. I travel 100+ days per year, and I have to say, this was the cleanest room I've ever had the pleasure of staying in. The standards here are high, and the housekeeping staff should be commended for their hard work and efforts. Room is adequate, has everything you need for your stay including fridge & microwave, good shower pressure, reliable fast internet (even during peek times) and best of all, amazingly comfortable bed and pillows. Did I mention how clean it is ? I would eat off the floor here, I'm not kidding. Restaurant onsite has been in business for 25+ years and they have the same outstanding standards. Good quality food, good service, reasonable prices. Just an amazing stay.

    5
    « Great place »

    The staff was extremely friendly. Our room was very spacious and clean. The beds were very comfortable. One of the downfalls of this place is there was no continental breakfast. The hotel is in a great location very close to shopping and dining. I was there with my mom for an appointment at the hospital. The staff went out of there way to make us feel comfortable.

    5
    « Great Experience at this Best Western »

    This hotel is close to great shopping and seemingly unlimited dining choices! The hotel restaurant offered great value and good quality breakfasts. We were especially impressed by the cleanliness of this hotel. Rooms are not huge, but certainly adequate. All amenities offered worked great and WiFi connection was good

    4
    « On The Road »

    The staff on check-in and check-out were helpful. Parking was adequate and close to the entrance. Exiting the hotel is awkward if one wishes to go south to Toronto. The restaurant attached to the hotel is excellent.

    4
    « Basic but clean »

    There seems to be 2 sections to this hotel, a motel part and regular hotel part. The access to the motel part is directly from the parking area. The hotel part is from an internal elevator and looks a little nicer. They have a courteous and friendly front staff and a special rate for persons going to the Regional Health Centre . The motel unit was convenient, quiet, clean and comfortable but had the usual motel characteristics. The restaurant in the same building was very good, pleasantly decorated, friendly staff and good food reasonably priced. It is observably a local favourite.

    3
    « Basic but clean »

    The room is a tad small, seems to be a former motel converted to a hotel. Room entrance is direct from outdoors. Parking close to the room was handy. Room well equipped with a microwave and fridge. The work table is inadequate for any serious work effort. WIFI worked but was open to anyone in the area; no password required. The walls are thin and I could hear and understand the discussion in the next room.

    5
    « Outstanding Service and Food »

    If you are looking for a convenient location in New Market/Aurora area The Best Western Voyageur is the place. Very close to malls, restaurants, LCBO, Pharmacy next door. Great food in the Buttery Restaurant with great staff to serve you. My second time staying here and would definitely stay here again.

    4
    « Great location Good value »

    Rooms were clean, staff very friendly, beds very comfortable. Great location right across the street from the Upper Canada Mall. The Buttery is attached and food quality and pricing is very good. We will definitely be back.

    4
    « Clean basic room with refrigerator »

    Clean, and well managed, this hotel has a clean feel to it and staff was courteous and professional. The beds were a little softer than necessary and they made my neck hurt but the washrooms were fairly well maintained.

    5
    « Exceeded Expectations »

    We were at the tail end of a vacation but my wife had a business meeting nearby the following morning. Before leaving the Thousand Islands area earlier that day I looked on-line for a hotel near the Keg and movie theatre. What a pleasant surprise!! We did not have a reservation but parked right outside the front door and were in a perfectly cleaned, good sized room in under 5 minutes. 20 minutes later we were eating lunch in their restaurant with an unbelievably good and professional greet and wait staff. The food was par excellence. The following morning they gave me a late check out as I waited for my wife. I took full advantage of the restaurant again. Wonderful place.

  • 1
    « False advertising »

    Contrary to information given on line and on telephone this hotel does not have a pool. They confirmed at check-in that this was a re-occurring issue and that they had coupons for an off-site pool a 10 minute drive away, but it was closed.

    4
    « Short and sweet »

    It has been years since I have stayed at this property. The room was great but I arrived late and had to leave early for business. The restaurant used to be very good and from the activity when I checked into the hotel it still seems like a popular place. Parking is a bit of a challenge but it is there.

 

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·Desde el suroeste: si viaja hacia el este por la autopista 401, tome la salida de la autopista 400 norte, siga a la autopista 9 hacia el este a la calle Yonge Street al Best Western Voyageur Place Hotel. ·Desde el sureste: si viaja hacia el oeste por la autopista 401, tome la salida de la autopista 404 norte, siga a la salida de Davis Drive a Newmarket, siga hacia el oeste a la calle Yonge Street al Best Western Voyageur Place Hotel. ·Desde el norte: si viaja hacia el sur por la autopista 400, tome la salida de la autopista 9 hacia el este a la calle Yonge Street al Best Western Voyageur Place Hotel.

 

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