BEST WESTERN Gibside Hotel,  Newcastle Upon Tyne

4.0/5  - basé sur 228 notations.
Front Street, NE16 4JG, Newcastle Upon Tyne, Great Britain - Ver el mapa
+44 191 4889292 +44 191 4888000

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  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Aire acondicionado
    Aire acondicionado
  • Bar-salón
    Bar-salón
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Estacionamiento al aire libre
    Estacionamiento al aire libre
  • Restaurante
    Restaurante
  • Seguro
    Seguro
  • Internet de alta velocidad en zonas públicas
    Internet de alta velocidad en zonas públicas
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El Best Western® Gibside Hotel, ubicado en el centro de la fantástica localidad de Whickham, cuenta con una inmejorable ubicación para sus viajes de placer o de negocios. Construido en 1982 y ampliado en 1990, nuestro hotel cuenta con una fantástica reputación a la hora de aportar la mayor relajación a los huéspedes. Además, al estar situado en un entorno histórico, no es de extrañar que numerosos programas televisivos hayan escogido esta zona como localización. Nuestro cordial personal, muchos de cuyos miembros llevan en el Best Western® Gibside Hotel más de 25 años, le proporcionará un auténtico segundo hogar. Nuestro atento y cordial personal se encargará de proporcionarle el mayor nivel de comodidad desde el mismo momento de su llegada.

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Habitación 1

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Basado en la opinión de 231 huéspedes
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NOTA EMITIDA CONSULTAR LA OPINIONES PARA NOTAS RESUMEN
Excelente
 
95
Muy bueno
 
95
Bueno
 
27
Mediocre
 
9
Horrible
 
4
Con amigos Con amigos 25
De negocios De negocios 64
En familia En familia 54
En pareja En pareja 60
En solitario En solitario 5
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BEST WESTERN Gibside Hotel,Newcastle Upon Tyne
  • 4
    « All going so well until breakfast »

    We arrived at the Gibside on Sunday afternoon to a very friendly welcome by the reception staff. Our room was a standard big group hotel type room - clean and well presented. It had a super king sized bed which was very comfortable. We met with our friends in the upstairs bar and enjoyed sandwiches and drinks - again the young lady behind the bar was smiley and efficient. We didn't have breakfast the first day of our two day stay but on the second day we decided to try it. The cost - not included in the room rate - was £12.50 per person. For this amount we expected a freshly cooked meal. Unfortunately we were presented with cardboard like bacon, shrivelled sausage and over cooked fried eggs. This was a massive disappointment to the start of our last day in Newcastle - but at least they did knock off the cost of one breakfast from the total bill. I would definitely stay at this hotel again - but I would also insist on a freshly cooked fry up if I were to chance breakfast again.

    4
    « Comfortable & convenient »

    Booked this place on a last minute deal after coming down to Newcastle to visit urgently a hospitalised relative nearby. The hotel isn't in the centre of town but in the area of Whickham - quite a way from the centre, but very handy (5 mins drive) for the Metro Centre. The room was very comfortable, with quite possibly the biggest bed we've ever slept in. It was a deluxe room. Apart from a big bed, nothing really else marked it out as deluxe - bog standard hotel facilities & en-suite bathroom. This isn't a complaint, the room was very comfy, just not sure what it did to deserve the "deluxe" tag. We were attended to by very friendly staff, very helpful and efficient. There is an on-site restaurant and bar, but we didn't use these facilities; we went out to eat. The hotel is situated on a parade of shops in Whickham with plenty of pubs, eating places, take-aways etc to find whatever you fancy if you don't want to eat in. Great choice of eating places at the Metro too, 5 mins away. The bar/restaurant looked busy enough though. A nice touch - we explained our 4 year old doesn't need an extra bed as he sleeps quite happily in an inflatable pop-up bed; the staff moved the bed up the room a bit and took out a bedside table to make room for the inflatable - really nice touch! Just watch out though - the car park of the hotel isn't easy to find. The address is given as Front St, Whickham, which is quite a busy street and parade of shops. The car park is located behind the hotel - set your sat-nav for Rose Villa Lane instead. The way into the hotel is also round the back....quite confusing as there isn't an obvious entrance on Front St. I would recommend this hotel again if you are looking for a quick stop-over near the metro.

    4
    « Lovely Views »

    Very clean room overlooking valley. Breakfast was okay but not the best, cold plates not a great start. Evening meals,,, first night okay but second night I had to send half back. Steak tough as old boots badged up as Rib Eye and ''Roast'' potatoes were dripping in fat fresh from deep fat fryer. Would stay again but maybe eat out.

    4
    « A gem of a place »

    Especially when the offers are on!! Managed to get a junior suite within my company's budget, including breakfast. Brilliant! I was in room 401, which has a nice view and i could also see my car which unbeknown to me I'd parked directly below the room. There's no lift so you'll be lugging your bags up and down stairs, but it's no biggie. Good exercise, I suppose. The room itself was well laid out, and had complimentary teas, coffees, muffins and fruit. Set me up perfectly for the morning as I declined breakfast. Comfortable seating in the "lounge" area. Decent sized TV. 2 desks to choose from too. My only complaint, and this isn't hotel specific - it seems to be everywhere - is that there are no plug sockets next to the bed. We all travel with mobile devices these days, it should be a prerequisite. The alarm clock was even plugged in at the other side of the room! I suppose you have to get up to turn it off so that's a bonus :) Went to the sphinx bar for food, and was blown away. They had Ghost Ship ale on tap, which instantly put a smile on my face, and also had a deal on pizza, so a full meal with 2 drinks was around a tenner!! Well in budget. Safe to say if I'm in the area again I'll be for sure staying here. Lovely welcome on reception when checking in, and also on checkout. Great staff all round. Only concern was the shower. Turned to ice cold, it was still scorchio. I got used to it, even if I did look sunburnt when I got out! Only kidding, it wasn't that bad but it could do with some adjustment. Thanks for a really pleasant, relaxing stay.

    5
    « Good lunchtime get together »

    Visited with family for a lunchtime treat The food was good and value for money the Sphinx Restrauant had a cozy feel and nice atmosphere and good views across the Tyne valley The bar staff were friendly and helpful with the menu and nothing was a problem the young blond girl (Lauren I think ) even replaced the cutlery when it was dropped on the floor With out being asked

    3
    « Sunday lunch at Pacos Restaurant »

    My friends and I have always visited Pacos for Sunday Lunch at least 3 times a year ( Birthday s or bank holiday ) and the food has never disappointed ! Paco was always there to greet you and always made the afternoon special with his bubbly personality and he made sure everything was perfect ! This was our first visit since he retired and I'm pleased to say the food was just as good but alas the atmosphere is not ! There was something lacking plus being greeted by a very pleasant young lady wearing SKINNY JEANS - did not seem appropriate for the type of restaurant ! This place used to be full every Sunday but there was hardly anyone in ! I think someone needs to have a closer look at what needs to be done to carry on in Pacos good name and reputation !

    4
    « My view »

    I had king room which was very nice. About 20 miles out of Newcastle. Car park at hotel is pay/display but was free overnight as I arrived late afternoon! Room (see photos) was comfortable but shower could have been cleaner and shower pressure poor! The staff were great and are aware of poor shower pressure 2nd floor due to work in progress so ask when checking in! Breakfast was excellent! I would stay again (Ps - great Indian restaurant next door)

    3
    « Lovely staff »

    This hotel proved a good choice for visiting relatives. The bed was very large and the room a reasonable size, with all the usual facilities. There is a limited amount of free parking, but the adjacent Council car park is only £1.50 per day. The hotel has a restaurant and lounge bar, and there are several restaurants and pubs nearby, together with shops. The staff were always helpful and the room was well serviced every day. Close by is the Metro shopping centre (buses from near hotel). The hotel would be a good base for visiting Newcastle, Northumberland and Durham.

    5
    « Great Hotel Excellent Staff »

    From roadside looks average. Round the back you have a great view across Newcastle - even got the Fog on the Tyne in the morning. Rooms very good all facilities worked well Breakfast very good - scrambled eggs very well done. All staff very helpful and friendly Next time in Newcastle I will stay here

    5
    « Hidden Gem »

    My boyfriend & I have stayed at this hotel multiple times but our most recent stay was definitely the best. We treated ourselves to the Junior Suite this time as the price difference isn't much different and the room is a lot bigger with bonuses such as a bath in the bathroom and a lounge area with sofas. We arrived just after 4 and check-in staff were helpful just like our other times staying, we were given our room key and a free Wifi Password. The rooms in this hotel have been exceptionally clean and spacious each time we've stayed, I'd definitely recommend the Junior Suite for extra comfort but there's absolutely nothing wrong with the Standard Rooms. Beds are large and very cosy unlike a lot of hotel beds, the location is in a nice little area just outside of Newcastle (hence the title hidden gem) which we quite liked. We've eaten at the Sphinx Bar each time we've stayed which has lovely food and a great range of drinks. There's a more fancy restaurant downstairs but the menu wasn't to our personal taste. There's free parking just outside the hotel and there have been plenty of spaces left each time we've arrived. I've never been able to hear traffic from any of the rooms we've stayed in. I can honestly say this hotel is one of my favourites, not because it's overly modern or fancy/extravagant which is what a lot of people go for but just because it's GREAT value for money and a really pleasant stay in a more hidden part of Newcastle. We love coming here every now & then and will definitely return. It's like a little home away from home.

  • 3
    « Great location and staff no heating »

    Stayed here Monday and the venue is superb, staff are great and whickham is a lovely village but in room 505 your heating doesn't work. If the radiator was working and this should be tested I would have gave 4-5 stars I just find it disappointing that for £88 a room doesn't heat up and get snugly and warm.

    3
    « Gibside Hotel Review »

    The Gibside Hotel is located in a delightful village called Whickham 23 miles from Newcastle. Th hotel is very basic and the room are very dark with with windows that are very small letting very little light in additionally they only open a very small amount which restricts fresh air. When the heating is switched on you cannot cool the room. there is no electrical socket next to the beds which makes it difficult plug in your laptop etc while sitting in bed. the double bed is two singles pulled together with a gap between the mattresses. The car park is pay as you go and is located over the road from the hotel make sure you have paid at the machine or you will get a fine. having said that the staff are all very pleasant and very professional.

    4
    « Nice hotel just out of the city »

    A nice hotel, if you can, or afford, go for a superior room as they are slightly bigger and slightly nicer than the standard room. Very warm welcome and very informative. The breakfast selection is really good and the full English is cooked fresh to order. Lots of fruit, yogurt, muffins etc. Also available. The hotel is located in a relatively quiet village about 10 mins drive from the centre of Newcastle, lots of local shops and places to eat.

    4
    « Pleasant stay »

    Stayed here as I had a meeting in Newcastle. Parking limited but there is a public car park across the road, 30p per hour or £1.50 all day and free from 18:00 to 9:00, be careful of the steps from the car park at night, not well lit. Good room if a little dark and needed to keep the lights on to read in bed as the bedside lights not very bright. Ate in the bar, good selection, had corned beef pie, peas looked dried out and required more gravy which was brought when I asked for it. Bed slightly hard for my liking but slept reasonably well, no noise. Breakfast starts early, 6:30, very good selection and good quality, will return if in the area.

    3
    « Last minute booking »

    Stayed here for one night in September. Parked in the pay & display carpark behind the hotel which is free between 6pm and 9am. Clean and comfortable although the room was really dark. Ate in the lounge bar upstairs and the food was pub average to be honest. Staff were friendly and I had no issues, however I don't think it was quite worth the £95.

    5
    « Meeting debrief »

    Quiet drink in the bar while going over our meeting notes. Plenty of comfy seats. Great views over Newcastle. Bar prices are a tad higher than a normal pub. Food and drink fine ... nothing to shout about ... standard fayre. Bar area is dated now ...needs updating. Plenty of TVs on walls if you get bored/want to catch some news etc. Night times, particularly on a Friday, Saturday ,can get packed out as the hotel bar is on a pub crawl route. Fine if that.s what you want ... not so if it isnt. At least the place is alive which is more than some business hotels I could name. Small terrace outside ...but very near a busy road so not peaceful but at least they.ve improvised to give you a little outside space on a hot day if reqd.

    4
    « Great North Run weekend »

    A very friendly hotel in a good location to access the Metro Centre and central Newcastle. The staff could not be friendlier and made the stay very comfortable for me and my family. Our only downside was the water pressure in the room was poor and the wedding at the weekend was very noisy when the fire door was opened. Despite that, I would definitely stay again.

    4
    « Night before the Great North Run! »

    Three of us stayed in the Gibside the night before the GNR, there was also a wedding on in the hotel. However, we all slept well and were not at all disturbed by the wedding celebrations. The staff on reception were really helpful and friendly and we were advised well in advance that the restaurant would be closed because of the wedding. The hotel isn't far from the Metrocentre & it was easy to get a bus into Newcastle. Definitely worth considering if you want to explore the countryside (easy drive to Corbridge) & a good place to stay before the big race!

    5
    « Very good hotel for visit with pets »

    We had to park in the nearby council car park (free overnight), The receptionist was very helpful and found a brochure of places to visit - we couldn't find any display stand of brochures which would be useful. The room was spacious with a large bed. The internet and other facilities were all good except for poor ventilation in the bathroom. Breakfast was also good. The walls were rather thin though and we could hear our noisy neighbours coming back in the early morning, We would certainly visit again!

    2
    « Party hotel »

    If you want to stay in whickam this is the only hotel unfortunately. We stayed over a weekend to visit family and it often has events or weddings do's which of course it did when we were there. As you'd expect from any wedding in the north east (I'm from there so can say this) it's a drunken riot pretty much always. When we arrived in the evening to check in we had to wheel our bags over broken glass which hadn't been cleaned up and the booming music and voices could be heard in our room till the party ended. Event or not the bar is always buzzing till late in this hotel so you will need to accept the noise- no option really. Room was an average size , comfy bed and the usual products. Shower was terrible, a faint drip of water which was either burning hot or too cold. So mixed review. Of course if you're 20 and have come to 'party' you will absolutely love it

  • 4
    « Wedding venue »

    The room I had was a normal twin room a bit basic the lighting was poor and why do hotels put the cheapest hair dryers in.the bathroom was fine and towels plenty and good the lack of a lift could be a problem although a lift is available if you ask staff to take you but not always convienent when you want to come down .the breakfast I thought was better than a lot I have had the cooked breakfast cooked to order .the parking was fine at £1 50 a day . The room I had was at front so quite a lot of traffic noise and as no air con the room was quite warm although a fan was available if required

    5
    « "Brilliant stay" »

    I lovely hotel and sutible for children. A really nice hotel. The receptionist was very helpful. The service is very good and they're very helpfully. There is always somebody yoga can call of ask. A really good stay. I would recommend this hotel to anybody.

    4
    « Decent hotel »

    We stayed here last week and had a good night's sleep. The booking agent hadn't informed the hotel about our daughter coming so they had to bring us a foldaway bed, but was brought quickly along with a fan as it was very warm in the room and there was no air con. Our bed was very large and comfortable. It's in a nice quiet location and we would use again.

    4
    « Good hotel »

    We use this hotel on a regular basis for work and have a corporate rate with them but it's the first time I've stayed as a guest myself. I would recommend plumping for the deluxe room as they're a tad bigger and nicer than the standard rooms. The bed was huge! (One person and 6 pillows can't be bad) and comfy. The bathroom nice and spacious and facilities good. 2 let downs were that there's no air con of any description in the room. We're currently in summer and the last few weeks have been temperatures of 30 degrees and very humid which made for a sleepless night for me sweating away. I would have slept with the window open however my room was on the main road in and the car park which was also the route for the rubbish truck nice and early and all the business guests setting off nice and early, so after waking up in the middle of the night drenched in sweat I then had to get up at silly am to close the window again. I didn't really get much sleep which is a shame as the bed was nice as big and comfy. The bar is nice and cosy with a great relaxed menu and a lovely view from the huge bay windows. We are in Paco's restaurant for which we didn't make a reservation but we ended up being the only 3 people there. I ate off the fixed price menu, cheesy garlic bread and the chicken tikka masala. Both fab and filling. Plus there is an offer (not sure if it's just for now or it's a permanent offer) for 10% off your food bill for guests. Make sure you get your ticket for this at check in. Bonus point for me was that I forgot my toothpaste, asked at reception to see if they stocked extras for this situation and was given a whole tube - kind of thing a family would buy - without charge! Thank you to the evening receptionist for that. We will continue to use the hotel and hopefully I get to visit again, just please install some kind of air conditioning!

    5
    « Excellent »

    Just checked out of this hotel after staying for one night and I have to say it gets pass marks for everything it has to offer. Friendly obliging staff, very comfortable rooms, clean and tidy everywhere, excellent dinner and breakfast. Highly recommend this hotel.*****

    3
    « It was OK »

    That was it... OK. Not good, not bad. Just OK. Room was comfortable enough, just the hotel was a bit old fashioned. Friendly staff, two flights of stairs with no lift was a pain with luggage, having to pay to park in the car park opposite was annoying.. the machine wouldn't let me overpay for the next day so had to top it up at 9am. Nice Chinese restaurant just round the corner and tesco express virtually next door came in handy. Overall, pretty good value if you just want something functional.

    4
    « Very nice hotel »

    I'll start with the few negatives and end on the positives... Hotel parking is very limited but this is advertised by the hotel and although hotel parking is limited there is a council car park right out side the front. I don't think the hotel can do much about this due to the hotels location other then trying to strike a permit deal with the council. Once I checked in i made the reception aware that I was a diamond member and I gave her my membership number so I could collect my points she didn't really no what to say to it... I clearly caught her off guard. Normally I'm made to feel a little extra welcome and given the options of a welcome pack or bonus points, and a possible upgrade if they have it available. I think the member of staff on the day was probably new and just wasn't even aware of what a diamond member was. Once checked in and found my room i noticed as soon as I walked in how warm it was. The window was open as much as it could be. I soon realised that the heat was coming from the towel radiator.... it was blasting out heat with no way of turning it down. It was so hot that it mad even sitting in the loo for 5 minute's almost unbearable. It kept the room hot all night and was very uncomfortable. The shower, the showers water pressure is very very poor it is clearly a gravity time system and is probably worse when the hotel is busy... also it is an over bath shower but back to front..... it was the fist time I've seen a shower head over the sloped side of a bath and with that because the water pressure is so poor you have to stand very close to the wall half standing on the slope... I feel this is probably an accident waiting to happen! The doors are old and very loud when closing and don't do a very good job of keeping noise in or out. And the last negative.. I was very disappointed to not find any complimentary shampoo.... Positives are everything else..... the room was well decorated, the TV was a good size , the towels are the BEST hotel towels I've ever used and had to stop my self taking them! All the members of staff we saw where very friendly and polite, the view was brilliant ( probably depends on which room you get), the bed was very large and very comfortable, the breakfast was brilliant...plenty of choice and everything was high quality and tasted amazing! And finally the price.... was very good value for money..... Overall a very nice hotel that I would happily stay at again!!!!!!!!

    5
    « Great value, friendly, quality hotel »

    We stayed here because the hotel we originally planned to use was full - I am really glad we did. This is the North East, so lovely friendly staff and plentiful food come as standard - they really manage to offer a good quality hotel but one you can feel at home in. Whickam is a really nice location, OK hardly a tourist centre, but not an unpleasant place to stay. It's great for business travellers going into Newcastle but also right on the egde of some great countryside and attractions going the other way. We ate in the bar lounge and enjoyed great food without being charged silly prices. There was a restaurant downstairs for those who want "the works" - if the bar food is anything to go by it will be good. There was a wedding on, but the function suite is designed so that it caused no disturbance to other guests. Lack of a car park really is no problem - the public car park is nearer to the hotel reception than some hotel car parks are - the most you pay is £1.50 for a whole day, and you can even buy your ticket the night before to save you getting up and going out once the charges apply. All in all a great hotel - only possible issue is that it is built on a hillside so steps might be an issue for guests with mobility problems. Would not hesitate to return or recommend to others.

    5
    « Excellent Stay »

    Excellent stay, very helpful staff. Clean and well kept hotel. The staff go out of their way to help. i would certainly stay here again. Only down side is that their car parking is very limited, HOWEVER this is well advertised and their is a council car park just across the street.

    5
    « One night for work »

    Stayed here after a long days work - welcome was warm and friendly . Room warm and clean - bathroom super clean ! Had steak in the restaurant with the rocket and Parmesan salad. Thoroughly enjoyed it. Great place to stay. Parking is opposite a wee road but it's no problem just pay 30p if you park there before 530. Will be back. Great friendly staff - easy choice to go back again soon.

  • 3
    « Weekend stay »

    £85 for a pretty standard room, nothing to write home about really. Lots of noise into the early hours of the morning mainly doors being slammed shut. Reminded me of student halls of residence. Bar area was nice. Good selection of drinks and staff friendly and helpful. Would I return. Yes if had another event in the whickham area

    4
    « A nice stay »

    Stayed 1 night in The Gibside Hotel. Pleasant stay, the staff were very pleasant and helpful. Paid £10 extra each for breakfast which was a bit pricey but I have to say it was worth it, made to order & delicious! Would recommend the Pagoda Chinese restaurant which is a 5 minute walk away.

    5
    « 80 Birthday Celebration »

    On entering the hotel, I found it very spacious and clean. Staff were welcoming and saw to our arrival taking us to our allocated tables without any problems. The main thing I was really satisfied with was the meals; top class! Hot plates were used to keep meals warm, but most of all the presentation was superb! Will most certainly pass on this wonderful place and hope to return again. Thanks to all who made Alec's Birthday an enjoyable event!

    4
    « Very relaxing »

    Been here on business a few times. Great value and very relaxed but what makes it really good is the customer service. The staff here are so friendly and helpful especially when you first arrive the reception team make you feel instantly at home

    2
    « Not very special »

    Foisty old room in need of upgrading. Hotel lacks basic facilities and prices are pretty high for an out of town location. Premier inn is much nicer and much cheaper!! Staff fairly pleasant which is the only saving grace. Best western needs to be completely overhauled! Not a fan of the chain at all!

    4
    « Very God »

    I've stayed at the Gibside on three occasions. The rooms are very comfortable and well equipped. Beds are comfortable and the rooms quiet. The only downside is the lack of parking and it is quite a walk from the rooms to the bar /reception/restaurant and back again.

    5
    « Free night stay breakfast included »

    We booked a room for the night at the Gibside hotel using our Best Western free night award points. Which is on a room only basis, without any breakfast included . But on arrival of the Gibside Hotel, they upgraded us to the deluxe room with breakfast included. We did contact the hotel to ask how to include a breakfast using our Best Western points, and they told us how to redeem our points for our breakfast, but we decided not to go for that option due to the fact that the room cost us 16000 points, but the breakfast was going to cost us another 9100 points, which is nearly another nights stay somewhere else. The room was of a good size and very clean. The décor was dark with dark coloured painted walls, but looked nice with all the lights on. Room 303. Decent size TV on the wall, nice bathroom with a heated towel radiator, with plenty of clean fresh thick white towels. The only thing that was wrong with the bathroom was the shower gels, they are in solid bottles which makes it hard to get the contents of the bottles out. The bottles need to be less solid so that you can squeeze the contents out more easier. The king size bed was big enough to fit four people in, with very clean bedding. Breakfast was really nice, good quality bacon sausages fried bread and black pudding etc.. The staff were all very friendly and professional and the hotel was very clean throughout with good free WI-FI.

    5
    « Good food and excellent service »

    Extremely comfortable bed. Staff were friendly and particularly helpful.No lift, which makes getting to upstairs rooms difficult for some. We had to use the service lift to take our baggage to our room! Good choice of menu and tasty food which was good value.

    5
    « Best Breakfasts! »

    I have known this hotel since it was built but have only stayed there recently. Am pleasantly surprised! Rooms are comfy, beds are big. Water pressure not too good but the corned beef pie more than made up for that! I will be having that again. And the breakfasts are not buffet, are hot and were crispy. Definitely the best I have had in a long while.

    5
    « great hotel »

    stoped here on the 10th april till the 15th wow what great staff and lovely rooms great food followed by great friendly service if ever im in newcastle again i know where im stopping thankyou for making my stay very plesant miss devine

  • 4
    « A Comfortable Hotel »

    Enjoyed my one night stay in this small but comfortable hotel. Staff in general were very friendly and helpful, reception no issues at check in and departure. Limited hotel parking of about 10 spaces near the rear entrance. Opposite the hotel is a large public payable car park which has both long and short stay parking. The hotel room (203) was large and well appointed with a nice modern bathroom, if a little dark, the room was too warm for my liking with radiators on full blast, however I adjusted this via the thermostat. I ate somewhere else that evening so can only comment on the breakfast which was very good and cooked to order rather than the usual buffet style.

    5
    « Visit 7th April 2016 »

    Lovely Hotel lovely staff. I offered to treat my customer to a meal at the Hotel. He wanted to go to a pub quiz locally instead. Hotel were great about this. Rooms are very clean well equipped and i got a great nights sleep, very quiet after lights out. UNFORTUNATELY THIS WILL BE THE LAS REVIEW I WRITE. I tried to post this on my i phone. The only way you can do this is if you download the APP. I have Apps coming out of my App! I feel as though you are trying to bully me and others into using the App. BAD MOVE TRIP ADVISOR!

    4
    « Super View »

    Up graded because of my Diamond Card, the room was very nice. Looking over Gateshead from Whickham was a much pleasanter view than I imagined. Oh and I fell in love with the receptionist but don't tell her.

    4
    « Nice hotel - music in dining room leaves a lot to be disired »

    Stayed here as a last minute decision when I realised I had not booked a third night in my normal hotel in the centre of Newcastle. Hotel was lovely, if a bit out of the way. There is really no on site parking, however the public car park is across the way and is free from 1730 to 0900

    4
    « good »

    hated the MUZAK, dont understand why hotels play this rubbish. Food & room excellent but was ripped off for a soda & lime I got charged £2.40 The bathroom looked fab but it took 5 minutes for the water to come out of the shower head Overall I would go back

    5
    « Perfect. »

    After a lot of driving, I was hoping for a relaxing evening, for my one night business stay, and wasn't let down. From the moment I checked in to the moment I checked out, all staff were very friendly and helpful. I dined in the lounge bar in the evening, and the view over Newcastle was fab. There is a good choice of food and beers, and again the service was perfect. After a good nights sleep in a big comfortable bed, I skipped downstairs to a very good breakfast with lots of choice. I've already booked in for another relaxing night, after another long drive in a couple of weeks time. One hotel I would definitely recommend.

    5
    « Lunchtime Sunday meal »

    Just had a lovely Sunday lunch in the bar of the Gibside arms . We all had the roast beef which came with a fantastic Yorkshire pudding loads of veg in a separate dish which comprised mash potato carrots broccoli peas and cauliflower . Plenty of extra roast potatoes and gravy. All in all a great dinner in a nice setting would certainly recommend .

    5
    « Best Customer Service Ever. »

    We stayed at this hotel on New Years Eve and I feel I need to review this hotel as it was absolutely perfect. The hotel itself is really nice, warm and most of all welcoming. We had an evening meal and the food was excellent as was breakfast the next morning. What struck me more was the customer service from the staff (all staff whether it be reception, bar, restaurant). Every member of staff we had the pleasure of speaking to were the most helpful, friendly and accommodating I have had the pleasure to come accross in one place. Nothing was any bother at all. Thank you all for helping make our New Years Eve a one to remember. We will definitely recommend and so look forward to visiting again. Well done and keep up the good work.

    4
    « An appropriate place to meet for a family gathering »

    We met at this hotel after a family funeral. There was another funeral party there at the same time, in another room. The room was ready and tea and coffee was prepared. It would be good to provide sweeteners with this, for those who are diabetic. The buffet was tasty; a selection of sandwiches, lovely sausage rolls, gateaux and cream scones. Drinks were available from the bar. Staff were available in the background but did not interfere with our conversations. We did not explore other areas of the hotel so I cannot comment on those. It was an appropriate place for us to meet.

    4
    « Excellent weekend break »

    Excellent hotel, good,clean rooms. All staff were exceptional, could not have been more helpful. Food was very good, very generous portion and all served piping hot. Fantastic venue for seeing Newcastle. Only drawback was lack of parking but public car park opposite.

  • 5
    « Gibside whickam »

    I thoroughly enjoyed my stay at the Gibside and was upgraded on my points to a junior suite. The staff were very friendly and the breakfast was good quality there was parking at the rear of the hotel for approx. 6 cars but there was also a council car park which you could pay for also next to the hotel.

    4
    « Great little hotel! »

    This is our second stay at this hotel, both times we have stayed in the 3 bed apartment which is fantastic! Great for families as it has ample space for everyone & means you can be a little more independent if you are wanting to get out and about. The hotel is a great location for Beamish Museum & the Metro Centre. The staff are very warm & helpful, we had a bit of a problem with our shower & although it couldn't be fixed we were given options to help us. I would recommend the apartment if you are looking for space but would also like the amenities of a hotel. We hope to return early next year, had to cut our visit short to Beamish due to the snow!

    4
    « TERRIFIC HOTEL »

    A great hotel that i have stayed in many times whilst on business in the area. Rooms spacious and comfortable, food is of a high standard and well priced, staff always welcoming and friendly. My only slight concern is the relatively small car parking spaces that are available, i have had to use the pay and display opposite on a few occasions, but as i said this is a minor irritation.

    5
    « Great food and value for money »

    We went here with friends and the service was first class, served and looked after by Mike and Janice, both vey attentive. The food was excellent and we were looked after from the minute we walked in. Prices were very reasonable and a great night was had by all, well done to everyone, we will be back.

    3
    « Reasonable business class hotel - take a Sherpa to find your room »

    Stayed for the week on business. Rooms ok, Breakfast only average. We ate in the bar as the restaurant downstairs lacked atmosphere. Food was generally good with decent portions. Staff were good in the bar and on reception. Parking across road in public car park if you couldn't get in the few hotel spots - free at night, payable during day. Strange layout - you need a map and a Sherpa to find your room!

    4
    « Comfortable, great value, excellent food »

    Very comfortable stay, convenient location for Newcastle and the surrounding area. Food was outstanding quality with food choices to suit any taste and preference. The staff were attentive and my stay a comfortable and pleasant one.

    4
    « My view »

    A lovely hotel and nice and clean with an queen size bed in a very modern room. A choice of a restaurant or lounge for dining, which both are very good with very friendly and helpful staff. I would be happy to stay here again as I'm sure that I will. The view from my window is lovely overlooking the valley, but you have to look past the building site ( although it does not effect the stay at all). Keep up the good work.

    4
    « Good hotel »

    We have stayed in a few Best Westerns now and this one is pretty good. The staff were very helpful and the room (apartment) was very spacious and clean. The beds were good. We did only stay for a night and did frequent the bar. In places it did look a little tired but was comfortable with a good view. Once again the staff were excellent. We would stay again.

    4
    « Excellent stay »

    Recent on night stay with business. Much better than I expected. Friendly and welcoming staff, comfortable room. Really great food in the bar - homemade burger and chips, and what may well well have been home made ice-cream - delicious. Good night's sleep and decent enough breakfast

    5
    « Gibside Hotel Newcastle »

    We had an excellent visit to the hotel. It was extremely busy with the Rugby World Cup weekend and there was a wedding on at the same time. That said, the accommodation was of a very high standard, the staff were very friendly and helpful throughout the weekend.

  • 5
    « Helpful staff, enjoyed our stay »

    Stayed for 5 nights on a coach holiday. Lovely room, spotlessly clean, hot water quick in coming through, enough plugs for charging mobile, electric toothbrush etc. Staff very helpful, found me some extra coat hangers (I always travel with plenty of clothes!) and were friendly, always greeting us as we passed the reception desk. Made no fuss about anything asked of them. Upstairs bar had good views over Newcastle and at night we could see all the lights. Only downside for some (not for us) is there is no lift so if stairs would be a problem for you, it would be worth sorting this out when booking. Situated near a convenience store and shops but set apart so quiet location. Difficult to comment on Location because it depends what you want but was perfect for us. 'Value' is similarly difficult to comment on.

    5
    « Typical Geordie welcome »

    Booked the hotel ,my son was running in the Great North Run.Lovely welcome ,on checking in asked if we were running in the event.Confirmed my son was ,theyd already prebooked taxis to ferry people to the start line ,brilliant ! .Wedding in the hotel ,superb sound proofing couldn't hear a thing.

    5
    « Short stay in Newcastle »

    This was the first time I have stayed at the Best Western Gibside Hotel in Newcastle. On arrival My wife and I found the reception and staff extremely helpful ,polite and professional. The room was on of the best we have stayed in .Fantastic value for money. The first night we decided to forgo the restaurant and have a bar snack in the Bar. What a fabulous experience The food was absolutely excellent.( other lesser hotels could learn a lot from the Gibside) I cannot find fault with the Gibside hotel and I/we have stayed in lots of hotels. I would Highly recommend this hotel. I will be staying again soon If you are staying over in the Newcastle area , might I suggest that you stay here, you will not regret it. MANY THANKS TO ALL AT THE BEST WESTERN GIBSIDE HOTEL !

    5
    « Overnight stay »

    A Saturday night stay. Wedding in the Hotel so limited restaurant facilities. But the lounge Bar and the food served was excellent. Breakfast served in the main restaurant was served to the table with old fashion service -a nice change. Two downsides to this hotel, there was no lift to the rooms and steps from the Car Park to the reception. The Car Park is charged for by the council before 6pm

    4
    « Great for work stay »

    Have stayed here a couple of times when working in Newcastle/ Gateshead. Great location as fairly central but also nice and quiet. Wifi very good, rooms of an excellent standard. large bar in hotel which is ideal if with a large group. Restaurant food also very good, can always tell when locals use the restaurant that it's going to be good

 

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·Desde el sur: tome la A1 en dirección sur y la salida Consett A692, Whickham B6317. Al llegar a la glorieta gire a la izquierda, en la señal Post Consett A692 tome el carril de la derecha y gire a la derecha en la B6317 Whickham hasta el Best Western® Gibside Hotel. ·Desde el norte: vaya en dirección norte por la autopista A1, cruce Tyne y tome la primera vía de acceso siguiendo la señalización Whickham y Swalwell hasta el Best Western® Gibside Hotel.