BEST WESTERN Hotel Monroe Inn,  Monroe

4.5/5  - basé sur 239 notations.
40 New Garver Road, 45050-1719, Monroe, United States - Ver el mapa
+1 513 539 4400 +1 513 539 4664

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Los puntos fuertes del hotel

  • Aire acondicionado
    Aire acondicionado
  • Estacionamiento al aire libre
    Estacionamiento al aire libre
  • Piscina al aire libre
    Piscina al aire libre
  • Internet de alta velocidad en zonas públicas
    Internet de alta velocidad en zonas públicas
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El BEST WESTERN Monroe Inn goza de una estratégica ubicación a la salida de la carretera interestatal I-75 en la ciudad de Monroe, Ohio. Nuestro hotel se encuentra ubicado a escasa distancia de las principales atracciones de la zona, como el club de golf Shaker Run, el centro comercial de tiendas directas de fábrica Cincinnati Premium Outlets, el parque acuático Beach Waterpark y el parque de atracciones Kings Island. Nuestros huéspedes podrán disfrutar además de la amplia variedad de restaurantes y bares ubicados en los alrededores del hotel. El centro comercial de tiendas directas de fábrica Cincinnati Premium Outlets cuenta con más de 100 tiendas, entre las que destacan Banana Republic, Coach®, Guess, J. Crew, Kenneth Cole, Nike, Ralph Lauren, Saks Fifth Avenue® Off 5th, Samsonite, Tommy Hilfiger, Under Armour y muchas más. Las habitaciones del recién renovado BEST WESTERN Monroe Inn cuentan con televisión por cable con HBO®, acceso gratuito a Internet de alta velocidad, teléfono, nevera y microondas. Disfrute de nuestro completo desayuno caliente gratuito con café de máxima calidad, empanadas de huevo, salchichas, panecillos con salsa de carne y una amplia variedad de platos. Nuestro hotel cuenta además con piscina, gimnasio, servicio de lavandería, máquina expendedora y centro de negocios. El BEST WESTERN Monroe Inn ofrece a sus huéspedes un excelente nivel de servicio, confort y comodidad. Nuestro cordial personal estará encantado de prestarle ayuda en todo momento. Visite nuestro hotel

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Habitación 1

Opinión de nuestros clientes


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Basado en la opinión de 242 huéspedes
Certificate of Excellence
 
NOTA EMITIDA CONSULTAR LA OPINIONES PARA NOTAS RESUMEN
Excelente
 
140
Muy bueno
 
58
Bueno
 
25
Mediocre
 
12
Horrible
 
7
Con amigos Con amigos 17
De negocios De negocios 29
En familia En familia 97
En pareja En pareja 69
En solitario En solitario 14
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BEST WESTERN Monroe Inn,Monroe
  • 4
    « Great room with average price »

    For decent hotels in this area seems to be around 100 bucks so this hotel has a good average price for the area and room seems extra clean! Also has modern furniture and feel. The bed is pretty firm, a little firmer than I prefer but isn't horrible. It's a good option for this town.

    4
    « Nice Place. Great staff. »

    The hotel was clean and comfortable. The staff were friendly and helpful, especially Maria at front desk/breakfast room. We would definitely return if we are in the area again. One downside to this hotel is that there is considerable road noise.

    5
    « Friendly staff »

    We enjoyed our stay at this property. First time and will be staying again in next couple of months. Front desk person was helpful and informative. Breakfast lady was very courteous and refilled the food all the time. Price for the stay was also reasonable based on the services they provide.

    5
    « Very Satisfied.... »

    I stay with this hotel very often... They have great staff over the years which can helps to add the stability of the operation. They called the room and ask if everything all right or not ? They just recently started the waffles in the morning which is great addition in hot breakfast.

    5
    « Best place ever »

    Felt like they truly cared about us rooms were awesome happy to have a fridge furniture was beautiful they really treat you well ,even at breakfast Wonderful staff at breakfast they brought to my table

    5
    « Recommended »

    Excellent and clean room. you can smell the clean. Really like the housekeeping services. we will be back whenever will visit the town. Manger help us to make some changes in the reservation before we got to the hotel.

    2
    « Adequate would be an improvement »

    Booked through Hotels.com late at night for somewhere to sleep. Saw that it had good ratings and the price was right. Got there and the property was extremely dated. Hoped for the best when it came to the room but it did not impress. Dated furnishings, a stale smell, and the bedding was not wonderful. The bathroom was not great and the toilet looked like it had dirt in it every time it was flushed. Did not sleep at all but husband was so tired he managed to get some sleep. Probably the worst place we've ever stayed. The only good thing was the location near the highway and outlet mall. Does not live up to the Best Western standards I've experienced elsewhere.

    5
    « Will stay again »

    Room was decent and clean.Nice picture frame in the room. Bed were very comfortable. I prefer to stay here since this hotel allow the pets.Breakfast was good and had various choice. Manager was very helpful and professional.

    3
    « Good Location but... »

    We made reservations at the Best Western because it was close to Traders World and right off the Interstate. However, before the night was over, we both agreed we should've just drove the 3 hrs back home. The lobby was very inviting and Check in was easy. We were placed in room 210 & thankfully they had an elevator. We got to the room and proceeded to put our things away when I noticed something on the floor near the window. I thought surely it can't be, but sure enough, upon closer inspection, it was a dog turd! I called the front desk and was asked if I wanted to change rooms. Of course I did! So we head back downstairs and to his credit, Raj did apologize several times. But there was no offer of a discount, which upset my husband. This time we were given room 212. We looked over everything and it seemed fine. The heating/cooling in this room was controlled by a wall thermostat. There's a sign in the room talking about green energy and it says that the room is controlled by that but when you are in the room you control the temperature. Well we fought with that thermometer all night! We'd turn it down and it would change the setting and the heat would start. Finally at 4am I just turned the darn thing off! They do serve breakfast but we missed it as its only served until 9am. It would be nice on the weekends to serve until 10. Upon checkout the lady asked me about the stay and I let her know our issues and how disappointed we were in their faculty. She did offer me a small discount, which was appreciated. Although I will say that I won't be staying there again on future trips. Pros: close to flea markets and interstate, firm king beds, fridge in room, large bathroom and great water pressure, free Wi-Fi. Cons: temperature control, breakfast not served long enough, attention to cleaning lacking, rooms on West side get lot of semi noise from gas station across the street, lack of area eating places (McDonald's right next door & other fast food type places on other side of interstate, but the sit down restaurants are up the road at next exit)

    5
    « Close to Flea Market »

    I love this hotel which is very close to the flea market and they have very caring staff. Hotel has very clean and comfortable bed which makes me remind of my home. Hot breakfast serve until 9 which is drawback...

  • 3
    « Monroe Best Western »

    Need to work on updates. The furnishings are average overall. Did not appear to have been updated recently. Surprised at the sparseness of the breakfast selection on Tuesday morning. Bacon was crisp and had good flavor, but was starting to dry out due to it's container.

    5
    « Nice hotel in monroe »

    I stayed at this place while going back to my home. Hotel has very clean rooms with very good wifi speed. I enjoyed my breakfast in the morning with eggs and small pancakes. Meet the manager in the morning and was very professional and helpful.

    5
    « Good stay »

    Very nice and clean hotel very close from the exit and nice front desk person. Great job. Lot of restaurants close and shopping outlets, we had a little maintains issue and the maintains man was very very Rude to my wife. Breakfast staff great.

    5
    « GREAT PLACE »

    Very good customer service from moment we arrived. Clean and tidy b room. BEST breakfast ever! Always smiling people to help. Great two night stay. Welcome bag for rewards members, WOW! they really made me feel at home.

    5
    « The best water pressure ever »

    This was a good value for the location and the events that were going on in the area. We did Kings Island and the Cincinnati Zoo. Good location to get to everything. They had pancakes at their breakfast bar. There is a Mcdonald's next door and several restaurants in close proximity.

    2
    « High Priced and Hungry »

    Go somewhere else if you want breakfast. Price was too high but I was tired and it was late. Never again. Breakfast was almost empty and we had a hour to go for breakfast. Lady working there watched over you like a hawk. What I might take an extra butter? Price was way to high. I've stayed at othe BW for much less.

    4
    « stayed dry »

    weather forced us to pull over to this hotel very good accommodation's staff was not familiar with Harley owners group program Breakfast was ok but no milk for cereal and nobody offered to fix that. told about but said oh well sorry about that.

    4
    « Exceptional Staff »

    The front desk was kind and courteous. Housekeeping helped me with 8 different rooms for our large group. The rooms were large and clean. Breakfast was good - especially for our group of teenagers. From check-in to check-out they were great!

    5
    « our getaway »

    Hubby & I were both very pleased with our stay @ this BW. The front desk girl was very friendly & helpful. The room was very clean & smelled fresh & clean. The bed was very comfortable. We would highly recommend this place!!

    5
    « Great pet-friendly hotel »

    My husband and I, along with our 11 year old cat, were relocating several states away from our home. One of the thing I was most anxious about was traveling and staying over night in a hotel with our cat. The Best Western Monroe Inn put all of those fears to rest and we had a great experience. We got a good rate for the room and the pet fee was $10.00. Our room was clean and well taken care of. It did not smell like other animals, nor did it smell like a former smoking room. The staff at the hotel was great. The front desk had good recommendations for places that would deliver to the hotel and the breakfast was great - hot food and good selections. Thanks for a great stay and making one of the steps on our move low stress.

  • 4
    « Nice place to stay, convenient location »

    This Best Western is conveniently located and a decent price. The front desk staff was pleasant and accommodating. The room was big and very clean and the bathroom was nice. Overall, my husband & I were pleased and would stay here again if in the area.

    4
    « elevator »

    There were two floors. I asked for the second floor knowing they had an elevator. When we went to go up to the room, the elevator did'nt work so had to take the stairs. We mentioned it to the front desk and they immediately called to have it fixed.

    3
    « Solid / average motel for price »

    Solid motel for the price. Good staff. Towels were pretty hard. Lots of TV stations, quality of TV was good. plastic on mattress kind of a downer, but understand why they do it. Not disappointed. Average stay for an average price.

    1
    « Just pathetic .... »

    We checked in on Friday, and I had mentioned both at phone booking and in person I would be paying cash upon leaving. Upon inspection of the room, I noticed not only was housekeeping a tad shotty, but one of the two beds had stains on the sheets. I asked housekeeping may I have a change which they accommodated by giving me the sheets...Although the one lady, front desk lady, followed me to my room and offered, I told her I would change it myself. She voluntarily said she would discount my charges. Well upon checkout, the man at the front desk asks me for my room number, to which I gave. money in hand, and asked If he needed my AAA card. He said yes, and with CASH in hand (and absolutely no patrons in the area as a possible distraction) I laid, my card down and awaited the total so that I could pay. He prints up a sheet and when I ask for the total, it is far more than originally quoted before the AAA discount. I asked how much did the discount take off and was handing him the cash when he informed me that not only did he already run my credit card, BUT did not apply the AAA card, nor was there any note reflecting a discount for the bedding situation, AND he could not reverse the charges because a manager needed to do that. He informed me that I should have told them at check in that I was paying by cash, which I told him that I had done this 2x. He just shrugged his shoulders and said he couldn't wake the manager to assist me. Because I was on a time schedule and being disgusted by the ineptness of this situation, I called upon arriving at my final destination and left my information with another clerk who said she'd have the manager contact me. I have called again and it sounds like the inept clerk from my checkout was there shielding the calls from his manager because he would not permit me to speak with the manager, not divulge the manager's complete name, just "Claude." I have yet to hear from "Claude." I have placed a call to corporate and am awaiting a suitable response;however, due to this and knowing that there are actually better or equal properties within this price range for a quick low expectation stay, I would NOT go back to THIS Best Western. And I am quite tolerant and reasonable.

    5
    « Great Stay »

    Great hotel, staff friendly and helpful, property clean, great breakfast. Would highly recomend. Outdoor pool area nice, good location. Near Outlet Mall and Traders World, easy to get to Kings Island. Great price.

    5
    « Great Customer Service »

    This Hotel was very well run and the customer service was above and beyond I left a pillow in room the housekeeper Pam ran down the stairs to catch before we left. Great Job also Toni and Marie at desk was most welcoming and professional wonderful hotel and service, Thank you

    3
    « Average »

    Descent price, good hospitality, good, clean room with amenities but noisy. Heard highway traffic all night, and the walls felt paper thin. I Wouldn't recommend this hotel for light sleepers like myself, however my husband slept like a baby!

    4
    « Nice hotel, but not the best housekeeping. »

    The hotel appearance was very nice. The room was adequate. The lighting in the bathroom could have been a little brighter. We had a problem with the sheets on one of the beds. There were hairs on it when we turned down the covers. We do not know if housekeeping changed the sheets that morning or if the hairs were from the prior guest. The breakfast was adequate, hot and cold items. The beds were comfortable. It was not noisy.

    3
    « Has gone down a bit. »

    Stayed here before and it was excellent, so I was expecting the same. The room this time was in good condition and comfortable, but the amenities were incomplete, as to soap and body lotion and towels. The included breakfast was edible, but not really very tasty. The staff was courteous, however.

    4
    « On the Way to Michigan »

    We stopped at this BW to & from Michigan. The room was clean & comfortable. The staff was friendly & helpful. Convenient location. Restaurants & shopping nearby. The best part.... it's pet friendly! There's a small yard for walking the dog.

  • 4
    « Overall Good Value for the Cost »

    There were a few hiccups, but the overall stay was pleasant and no reason for me not to recommend or stay at the hotel in the future. The hotel was located to very close to shopping, casinos and restaurants. Very convenient to interstate I-75. Maintenance and housekeeping were responsive to resolving issues.

    5
    « Great place to stay »

    We stayed here for 2 nights while in town for a family wedding. The room was very clean, the staff helpful and friendly, and the bed comfy. Breakfast could have had more variety. Good central location for our activities. Would definitely recommend it.

    3
    « Great Location to Stay While Travelling!! »

    We have stayed at the property before and would use it again due to it's great location, right off I-75. Front desk staff were courteous and helpful. The rooms are clean but a little dated. Towels are limited and we had to ask for extras. Breakfast offerings are limited and compared to other BW not as good. But we managed to find something before hitting the road again.

    4
    « Nice clean hotel for a decent price. »

    We stopped in here on our way back home from Florida and were quite pleased with the room. The staff needs some training in hospitality as they were pretty blasé about checking us in. The hot breakfast was basic, it's a good thing there is a MacDonald's next door. This hotel is somewhat isolated with not too many restaurants nearby and with a Quick Stop truck stop across the street it was a touch noisy. Also, noise from the I75 can be heard. But it is close to the Premium Outlet Mall.

    2
    « Easy off I-75 »

    After a long drive,I was looking for a hotel with easy highway access and good service. The service at this Best Western was awful. When arriving at hotel the clerk looked as if we were robbing her. She looked terrified. I think it was because she got caught playing on her laptop. After I was yelled at because of not stating I was paid Iin full prior to arrival (I told her I was checking in) I had to walk to brochure display to get away from the situation. She had difficulty with the computer system and lacked customer service skills. After waiting too long for a key I told her have a good night. She never greeted us or responded with a good night. The next day, I was told manager would call me. It never came. The room was clean and the bed comfortable. Breakfast was standard. The coffee was fresh and tasteful. I did like having the refrigerator in room.

    5
    « Excellent service, breakfast, wi fi, comfortable and clean »

    i really enjoyed the service i recieved at this hotel. Claude was extremely nice. Not to mention everyone i came into contact with at the desk, housekeeping, and especially the young lady working in the breakfast room who did an excellent job keeping the food laid out fresh and clean, clean tables, hot coffee, ham eggs, pancakes, cereal, eggs folded over with cheese, very quiet and nice. I had a very nice nights sleep. I live an hour and a half and stay for business. This is the place to stay in this area. The only thing that I would suggest is possibly one more valet cart. That is it. I will only stay at this hotel when in the area. I am very hard to please because in my business i pride myself on the customer service i give. And i rarely find the same service as i give. I did here. Whoever is invested in this property should know their investment is in very good hands with Claude and his staff, Thank you.

    2
    « ROOM DIRTY OR I WOULD HAVE GIVEN 3 STARS »

    VERY disappointed in room condition. Linens dirty and spotted (ewww) Carpeting dirty with candy wrappers and M&M's on floor. Lampshade and drapes were stained and torn. Entire front of Heating/AC unit was disgustingly filthy. Very disappointing as my husband and I don't get opportunity to take time for a getaway weekend very often. On duty clerk was nice enough...(didn't understand why others checking in received complimentary "goody bag" and we didn't.) Breakfast was sufficient and location was convenient to casino. Contacted Best Western corporate office via email to provide concerns and never received any response.

    2
    « Shouldn't be #1 hotel for this location »

    Super disappointed as this is ranked the #1 hotel in Monroe out of 4 hotels - only reason we booked it and it was cheaper than the #2 hotel where we are use to staying. This ranking is a joke. The place REEKED of smoke. I complained to the front desk and they stated that is 5 smoking rooms. I said really because both floors and even behind the counter smells like smoke. I believe the front desk staff was smoking behind the desk as well. The breakfast was not fresh and not many options. Only positive thing I can say is that the rooms were fairly nice - bed was comfortable and internet moved at a decent speed.

    4
    « Our stay in Munroe »

    We pulled over late on our first night to Florida. I found the room a little expensive for the road, and a Best Western which is usually a little better priced. The room was for the most part clean. There was a stain on the bedskirt that was brought to the hotels attention, so hopefully that will be rectified. The rest of the room was clean. The shower was awesome, love a good shower. Overall we had a good stay and would probably stay again if need. Would try though to get a better rate.

    5
    « Great nights sleep! »

    This hotel is very clean and comfortable. The room was roomy and very clean. The area around the desk was clean. The staff were excellent and very knowledgeable on things around the area. Very comfortable bed too! Breakfast was very nice and even included pancakes! Nice touch! Close to outlet mall, Trader World, and Casino!

  • 5
    « EXCELLENT STAY »

    I suggest to stay in this hotel . The staff was very nice and helpful. The rooms were clean and nicely decorated. The breakfast was very good and I liked the coffee most. The rooms were large enough and the bed was very comfortable. I highly recommend to stay in this hotel. It was great experience.

    5
    « Great location, good prices and very pet friendly »

    Want a great place to stop for the night if you are traveling I75. Best Western Monroe is between Dayton and Cincinnati right off I75. The price was great, the staff were very friendly and most important dog friendly - only $10.00/night. The room had a fridge, microwave and was quite large. MacDonald's is across from the hotel and Chipolty is down the street. The Breakfast was a little lacking with hot food but it was quick and got you going. Would stay there again.

    5
    « EXCELLENT SERVICE »

    I really enjoy my stay. I stayed for one night at this location. Wifi is working good. Enjoyed hot continental breakfast in the morning. with pancakes and eggs. Staff at the hotel is extremely helpful. Best hotel to stay in the town.

    5
    « Very Clean »

    Hotel service is extremely good. Food, Internet Facility & Cleaning Service is also good. Nice breakfast to start the day! and I am satisfied for your co-operations. Next time When I will come for my Business tour then I will surely stay in your hotel. Thanks, Nick...

    5
    « Admirable Service »

    Better place compare to others in this city. Very friendly staff and nice interior of room, office and lobby. Highly recommend for others. Breakfast was good. Help desk staff was helping, when helps needed.

    4
    « Restful »

    This was a very nice hotel for no more than what it cost. We were on our way back home and just wanted a place to rest for the night. The had a nice room that has a sofa witch was nice for relaxing and the bed was wonderful. I would recommend it for anyone who is just wanting a nice place to rest.

    5
    « Best Room & Breakfast »

    Very nice experience. The room was clean. Breakfast was included. Price was also affordable. Staff was friendly and helpful. I checked late night, next day morning had very good hot breakfast. Thank you so much to breakfast attendant....

    5
    « Good Quality »

    The hotel was very clean, convenient, and a great value. The breakfast was quality food, the staff was very clean, friendly, and helpful, I would gladly stay at this location again if I am ever in the area.

    1
    « Hotel was good for price, but BEWARE »

    Had it not been for the fact that no fewer than FIVE families from our soccer club who stayed at this hotel had their credit card numbers used within two weeks of staying here, I would have given this hotel. 4 or 5 star. Nice rooms, but buyer beware of getting your card number stolen. We've contacted the hotel, they deny any wrongdoing, but the only connection in common with using their cards the families had was THIS hotel. Not saying the staff did it, could be their system is compromised, but this did happen.

    5
    « Can't ask for more... »

    Had to go out of town for a funeral, so we booked a room here. Booked a 2 Queen Bed, smoking room, and that's what we got when we arrived (see it can be done Hawthorne/Wyndham). Outside of building almost doesn't look like a hotel, one multi floor concrete building, but the inside was exactly as seen in the pictures. It was clean, we got a very good rate, the staff was very friendly. The next time we need to book a room, we will look to Best Western because of our experience here. Sorry Wyndham.

  • 4
    « Great bang for the buck! »

    If you are coming to the outlet mall to shop or just passing by on I-71 this hotel is a great option. In it's price range one of the better motels we have stayed in. Great people, very accommodating. Great bang for the buck!

    3
    « Comfortable Bed »

    Stopped on way back from Gatlinburg. Traffic around Cincinnati was brutal and long. Easy on and off the Interstate.Small property. Mac Donalds next door. Hustler porn place across the road. Didn't go to either one. Beds were very comfortable. A hot tub and pool would have been nice after a long day on the road. No hot tub and the outside pool was closed for the season. Cold wet day so it would have been out of the question anyway. The pancake machine at breakfast made the smallest pancakes we have ever seen come out of one of these. The biscuits and gravy was good. Enough edible food to get us back on the road.The property was quiet and clean. Staff were very friendly, wifi worked well.

    5
    « Great place to stay »

    Very nice clean rooms. Very Comfortable beds . Nice décor in the rooms. Staff was very helpful and friendly. Great breakfast, Lots of choices. Very reasonably priced rooms. Easy to get to from the interstate. Will definitely stay here again.

    2
    « Bad breakfast, no working telephone, dirty shower curtain, bad remote »

    Whoever gave this hotel a certificate of excellence was crazy!!! The breakfast was lame (finely chopped ham pieces with some frozen egg product, stale bread the first day). When I wanted to order a pizza I discovered that the telephone didn't work because it lacked connecting cords so I had to use my own cell. The TV remote channel up button didn't work. The bathroom shower curtain had a disgusting layer of mildew. Overall, a family operated hotel trying to cut costs by skimping on the service

    5
    « wonderful for the price. »

    We are senior citizens in town for a wedding. We got here and were allowed to check in early. The room was spotless. The clerk and maids friendly. Trying to conserve money we still enjoy good clean hotels.

    4
    « Close to I-75 »

    This hotel is located right off of I-75, which is very convenient. There was not very much at this exit except Trader's World and Premium Outlets. The next exit, Middletown had much more shopping and restaurants to choose from. From the outside, we were concerned about the interior of the hotel. Brittany, the front desk clerk had exceptional customer service skills. After a long day on the road, my husband arrived in a bad mood. Brittany was courteous and very helpful, and very friendly. She resolved his concerns quickly. The hotel was clean, and very nicely decorated. The room was smaller than expected, but very nice. The bathroom was clean and spacious. The breakfast was typical free continental breakfast, but only served from 6:00 to 9:00. We had to set our alarm for 7:00, but then waited in our room for an hour after breakfast to visit the mall. Our favorite part of our stay was the swimming pool. Although located outside, it was heated and very warm at 9:30 pm. Very nice stay, great customer service with a smile is a great find.

    4
    « Not a bad place to stop by »

    Overall, the hotel stay was good. The wifi was a bit spotty at times, but everything else was nice. Breakfast was nothing too special, just your generic continental. Room was clean and comfortable. It's worth considering if you're visiting Cincinnati or are passing through on a road trip.

    4
    « Easy access to the I 75 »

    Stayed in this hotel while travelling from Atlanta to Toronto. This is an excellent place to spend the night while making a long road trip. Easy access from the highway, easy to get back on. Close to fast food and gas stations. Very Clean Friendly Staff Nice Rooms

 

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Todas las indicaciones

·Desde la carretera interestatal I-75 norte: en dirección norte hacia Cincinnati, tome la salida 29, a continuación, gire a la izquierda hacia el BEST WESTERN Monroe Inn. ·Desde la carretera interestatal I-75 sur: en dirección sur hacia Dayton, tome la salida 29, a continuación, gire a la derecha hacia el BEST WESTERN Monroe Inn.