BEST WESTERN Plus John Muir Inn,  Martinez

3.5/5  - basé sur 262 notations.
445 Muir Station Road, 94553-4671, Martinez, United States - Ver el mapa
+1 925 229 1010 +1 925 228 4810

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Los puntos fuertes del hotel

  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Piscina al aire libre
    Piscina al aire libre
  • Seguro
    Seguro
  • Servicio de lavandería en el hotel
    Servicio de lavandería en el hotel
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Siempre es un buen momento para visitar nuestro fantástico hotel de Martinez en la soleada California, desde donde podrá acceder con toda facilidad a restaurantes de calidad, tiendas, la estación Amtrak y el centro de la ciudad. El resto de hoteles de Martinez hacen todo lo posible por igualar nuestras opciones de alojamiento. Nuestro hotel recibe su nombre en honor a John Muir, el primer naturalista en poner en marcha los parques naciones de Yellowstone y Yosemite, y ofrece un entorno dedicado por entero a la naturaleza. En este hotel de Martinez podrá encontrar numerosas rutas de senderismo y para bicicletas. No obstante, también estamos situados a poca distancia del puerto deportivo, que ofrece magníficas oportunidades para la pesca. John Muir Martinez impregnó esta zona de su amor por la naturaleza, pero eso no significa que no apreciemos el lujo. El evento anual Martinis on the Plaza es todo un clásico del lugar. De hecho, esté cóctel fue creado en nuestra localidad. Otro evento clásico es el acontecimiento anual King of the Country BBQ and Music Festival. Los torneos de pesca de lubina gozan asimismo de gran popularidad en la región. Si lo que desea es disfrutar de actividades culturales, visite el Enclave Histórico Nacional que alberga la Asociación John Muir, su casa y el parque. El cordial personal de este hotel de Martinez estará encantado de ayudar a los huéspedes a planificar su escapada perfecta. Ningún otro hotel del área de Concordia ofrece este tipo de atenciones a sus huéspedes. Este hotel de Martinez recibe a numerosos viajeros de negocios que desean disfrutar de algo de aventura durante su viaje. Los empleados de Contra Costa County, Shell Oil Company, Kaiser Permanente y la Veterans Health Administration nos conviertenen su segundo hogar durante su viaje de negocios. Desayuno completo gratuito servido todos los días. No hay mejor forma de comenzar su mañana. Reserve su próxima estancia en el BEST WESTERN PLUS John Muir Inn y disfrute de unas vacaciones que combinan a la perfección naturaleza y gastronomía.

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Habitación 1

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Basado en la opinión de 266 huéspedes
 
NOTA EMITIDA CONSULTAR LA OPINIONES PARA NOTAS RESUMEN
Excelente
 
68
Muy bueno
 
77
Bueno
 
42
Mediocre
 
40
Horrible
 
39
Con amigos Con amigos 13
De negocios De negocios 88
En familia En familia 77
En pareja En pareja 52
En solitario En solitario 23
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BEST WESTERN Plus John Muir Inn,Martinez
  • 1
    « Over charged multiple times »

    Over charged multiple times rude staff got the wrong room and it had a bad smell will not stay at this hotel again they where charging my card every day all different high prices its ridiculous they all need fired

    4
    « GOOD VALUE »

    Needed a place to stay over Thanksgiving so we could be close to family. This hotel is clean, reasonable and the staff is very helpful and accommodating. The rooms have been recently updated, the mattress was a little too firm for us.

    5
    « New favorite hotel in Contra Costa »

    This hotel was converted to a Best Western about a year and a half ago and they have been phasing in upgrades since then. The room was very nicely appointed with a comfortable bed, nice linens and a remodeled bathroom. The breakfast offering was very hearty with eggs, sausage, potatoes, biscuits along with the standard yogurt, fruit and pastries. What made our stay especially nice were the super friendly staff, especially Torrence who checked us in. We have already made reservations to go back next week.

    5
    « Family Funeral »

    Lovely room, great breakfast and service. Clean and comfortable. When we arrived staff was kind and friendly, they answered all our questions and made sure we knew where we needed to go. The room was clean and the best part was the bedding, very fresh and clean.

    4
    « Comfortable Lodging »

    This Inn is close to the County Court House and the John Muir Home. Close to Kaiser Hospital. Clean and quiet location. Many places to eat directly across the street. Warm cookies in after noon. Great Breakfast. Just off Highway 4.

    4
    « Sounds worse than it really is »

    I recently stayed here for a week; was here for work; and my stay was very good. I stayed in 2 different rooms during my stay; 132 King Bed loved it; but room 118 Double Beds, I would not recommend. This room was not as renovated as the once and is right outside the ice maker. Also, the windows are not sound proofed so I could hear the cars/trucks outside. Also, for some reason the guest on the 2nd floor seemed to walk around allll night (this was not a problem in the first room). The Staff however were GREAT/FRIENDLY/HELPFUL. I was concerned when reading other reviews of their being a strong smoke smell in the rooms, but I did not experience this at all. I loved that the rooms have a fridge that gets things really cold (so cold that it froze my guacamole :-)) and a microwave. There is also a movie theater across the street and a GREAT Italian restaurant, you have to get one of their Pear Tarts if you go. I only ate breakfast once, and it was good (the hot food) but make sure to check the expiration date on the pastries. It was too cold to use the pool, but its small and out front of the hotel; probably would not have used it if the weather was warm. The fitness room is also quite small, it did not look like more than 5 people could be in there at a time. Overall my stay was not that bad and i'd stay here again, especially if its for work as the price was kind of high during the week, and recommend it.

    5
    « grate stay »

    everybody was very helpful and made my stay very pleasant i will be back. i work in the area during the weekends and i do not like having to go back and forth with my kids. i felt safe with my family there.

    3
    « Clean room, Good bed, Small room, Cold pool »

    The room was a little small, but it was as clean as a whistle. Employees were polite, friendly and professional. Everything needed was there and my stay was comfortable. What would have been nice, though, is for the swimming pool to have been heated, as advertised on the In-Room information. It seems as though the people who own motels aren't people at all. They know the cost of everything & the value of nothing.

    5
    « Exceeded my expectations »

    When checking in, I asked the staff to see if they had a razor available and she checked and when she did have a razor, she offered me if i needed anything else, toothpaste, shampoo, shaving cream, etc. Even though i did not need all these items, she really wanted to make sure that i had everything that i needed. The staff at this hotel were amazing. Always so helpful and went above and beyond to make sure we had items that we needed. They were also so friendly. The overnight staff were so kind that when we were eating breakfast, they passed by to say goodbye to us. We came back from a wedding and we gathered in the lobby and the front desk staff informed us there is coffee available and offered us water and cookies.

    5
    « Hotel was nice but service was the best »

    Arrived late and the desk clerk Ari made us a fresh pot of coffee. Rooms were clean and breakfast was as good as any restaurant. I want to give extra kudos to desk clerk Ari. I tried to print my return trip boarding pass but the printer was out of ink. We tried to forward it to the front desk but it wasn't going thru. She took it upon herself to call SW airlines and they sent the pass directly to the hotel. She printed it out and brought it to me when I was enjoying breakfast. She really goes the extra mile.

  • 2
    « Wheelchair access was dismal!! »

    Wheelchair access was almost non-existent. Handicapped parking was also lacking. Staff was not friendly or sympathetic to the lack of a wheelchair accessible room even though my reservations were for an accessible room!

    4
    « Clean pleasant place »

    This is our second time staying at the BWP in Martinez, we came back because we like this hotel and the area. The only glitch was the spa jets were barely working in the morning, and the pool, although advertised as heated, was ice cold. Other than that, we had a very pleasant stay, again.

    4
    « favorite place to stay in Martinez »

    Always a comfortable place to stay the night. The property is well cared for, caring staff and the breakfast is always good. This hotel is always my first choice when I stay in Martinez. It is centrally located and close to family.

    2
    « Martinez »

    I wasn't acknowledge when i first came to check in. I stood their for about 20 minutes because the person at the front desk kept answering phone calls. The room smelled like cigarettes when we requested a non smoking room. Our toilet was somewhat broken. Every time you sat on it, the toilet would fall forward an water would splash on you.

    5
    « Wonderful Best Western John Muir in Martinez »

    Clean, great location, friendly stuff, free breakfast, coffee maker in the room, fridge, reasonable price. For sure stay at this hotel if you are in Northern California. One of the best Best Western Hotel I ever stayed. Highly recommended

    5
    « Classic feel and very Welcoming »

    Amazing hotel. Great food, and excellent customer service. One of the employees named Jeremy stood out to me the most. His energy can turn your frown upside down and he is very helpful and comforting to your needs. I don't know why he is not manager because he has the qualities of a positive,kind hearted team leader. My family is homeless so its nice to be treated with respect and to be taken care of with love. He his lovable personality is something you can't forget. -Shay

    5
    « Best Western Martinez, Ca »

    Excellent value for the money. Very clean, great staff. Outstanding breakfast. About 15 minutes to nearest BART station, then a 45 minute ride into San Francisco. We would definitely stay here again. Many restaurants in the area.

    5
    « Great value »

    Great motel...rooms a little smaller than most best western...seems a little older but kept up nicely...Employee Torin was so helpful & friendly!!!! Wish all hotels had great employees like him! Great breakfast & right across the street shopping area with nice little restaurants

    5
    « Great Motel in Martinez »

    I find this is a great place to stay and a great value for the area. Close to Concord and Walnut Creek and their is a great grocery store across the street (Nob Hill). Clean rooms and a great staff make this a great place to stay if you are in the area.

    4
    « Good value, nice place »

    It's an older motel but kept up. In a nice location. Right off the freeway, but not too close. Lots of trees and landscaping for a nice setting. Room was smallish but Best Western clean. Little touches like a water and Granola bar, toiletries with cotton balls and q-tips. Wifi was good. A very easy short walk across a not too busy street to a Grocery store, various restaurants, Starbucks and a Rite Aid. I even got a haircut across the street. Very convenient. The pool/spa area is small and located right next to the front entrance. Not my thing, but it might be for you. Didn't do the breakfast as I start work early. Nice that they had coffee at 3:30 AM. Will stay here again.

  • 4
    « John Muir Best Western »

    I like this motel, have stayed before. The breakfast is very good, great fresh eggs. During my stay there was some remodeling in progress, cant wait to see how it turns out. And they do have a nice pool and hot tub area. Unfortunately, I had scheduled laundry for this stay as they have a laundry room, but only one washer and dryer out of 2 each worked, so I had some issues getting my laundry done

    2
    « Inget att rekommendera »

    So - my husband and I booked this hotel by accident. We really wanted a hotel closer to San Francisco, but it was late and we didn't have the energy to argue. So we drove there, happy to have somewhere so sleep. The staff was alright and we got our room and got to the second floor, and as soon as we got of the elevator we could smell the smoke. We had an non-smoking room but it was mixed with other smoking rooms, and that's how it was on all floors. We hoped our room would be free of the bitter smell, but it was almost worse, at least as bad. Everything REAKED of smoke, even the phone when we were going to call down and complain. BUT - the staff was really helpful here and we got to switch room without any problem, to the third floor were there was no smoke smell. So, this room was nice, except there was something wrong with the toilet during the night so we couldn't flush and the shower was really hard to turn on and off. The breakfast was alright. When we checked out and complained the staff were help full and when we signed up to the Best western club(?) they promised we would get points to give us one free night. Still waiting but it has only been two days and it could take up to one week. Since the staff was really helpful and everything worked out in the end, I will give this place two stars instead of one, even though I wouldn't dare to recommend it to someone who has some standard. The staff seemed to know that their hotel is below standard. OBS: se bild

    5
    « this is a review for Best Western, Martinez CAlifornia »

    We spent the night at the Best Western in Martinez. We were hours late due to the problems and delays of AMTRACK. Mr. Jeremy greeted us at the front dest. He was friendly, professional, accommodating regarding our lack of food since lunch and the time we checked in was around 1 a.m. Jeremy is the BEST employee that I have ever encountered in all of my travels. I have traveled in Europe and America. He is 5-star!

    4
    « Peaceful.... »

    The staff is always great, they treat you very well and it's my daycation place. I'm sure you you really like it here. Accessible to the interstate leading to great shopping, amusement parks and wineries.

    3
    « Nice staff; Accommodations are not "Plus"; Pets Permitted »

    The hotel staff was lovely - very nice and helpful. Resolved the one issue I had with reserving a 2 king suite at a higher rate. When I went up to room, we did not have kings (actually had 2 queens) and told that they had taken all kings out due to complaints. They adjusted my bill and corrected the rate. This is NOT a Best Western Plus - yes you get a little bottle of water and some popcorn as well as some upgraded toiletries, but this is more on par with a Comfort Inn or Quality Inn. Little things (like room phone broken) and water facets backwards are throughout. Even though it was advertised as a 'suite' these are not suites. You have a chair, desk, fridge and sink in a corner, but it is one room. While they do permit pets, if you have allergies, I HIGHLY recommend you DO NOT stay here. My sister was living on benedryll and had a reaction to what we are guessing was the room or hallways.

    4
    « Softball stay »

    It was a nice hotel the cookies that they baked were very good. I also liked having the free breakfast thing. It was also in a very convenient spot. Great customer service. The beds were very comfortable.

    5
    « Great place »

    Great hotel. Good location for my business. High quality breakfast available early and until 9:30 am. Rooms recently renovated and always clean. I have been staying here for about 15 years as I travel frequently to the bay area.

    5
    « Quick stop in Martinez »

    Stopped at the BW John Muir on way to Napa with the family. Pretty much got what we were expecting, pool, wifi, etc. got some cookies at the front desk, and breakfast was nice too. Thanks for making our stay enjoyable!

    5
    « Good hotel »

    Very good service nice room very thing was clean the people there are nice close to place were you can eat or see a movie just a walk there free breakfast very good food they even have have snack machines very nice hotel

    4
    « convenient to SF »

    Nice place, clean, good breakfast. Easy walk to shopping/dining across the street . Easy drive to BART station to take you into SF instead of driving/parking in the city (recommend). overall , very good location to base from for day trips in the area !

  • 4
    « Quite cozy and comfortable »

    We arrived late but were met with a smile and great customer service. The elevator and hallways smelled like smoke which had me worried. However, once inside the room the smell was gone and the room itself was quite comfy. It looked to be recently remodeled which was nice and there was a complimentary cookie and water on the table. Unfortunately the bathroom outlet was broken so I had to use the living room outlet for the hairdryer but overall it was a clean, cozy room.

    4
    « Best Western John Muir »

    The Best Western John Muir has been upgrading and improving both the grounds, front lobby and both wings of rooms. The beds that have been replaced are much more comfortable. It can be alittle noisy from visitors to freeway closeness. Overall the maintenance and housekeeping keep the rooms and grounds very clean. The front desk people have better training, appearance, and service to visitors.

    4
    « 2 night business trip »

    I wanted to stay in a hotel in Martinez with a fitness center. The BW John Muir fit the bill - small but adequate, with an EFX, recumbent bike, treadmill and pulley weight station. Overall, the hotel was old but quaint. My room was clean, comfortable, and nicely decorated. It's the only hotel I've stayed in recently where the Windows actually open! Front desk is manned 24 hours and the staff was friendly and helpful. I would definitely stay here again.

    2
    « strictly for Chevron or Shell Contractros »

    No security of any kind for lots or property. Breakfast will get you going for the day. Overall best feature bed was extremely comfortable, but according to night clerk only on third floor because they are new.

    5
    « Incredible Value »

    I travel to this area relatively frequently for work. This hotel has all the amenities I'm looking for: internet, good breakfast, in room fridge/freezer/microwave, and gym. The rooms are very nice and well maintained. It is an incredible value!

    4
    « Decent Motel »

    The room was clean and comfortable. Very busy front counter but check-in and check-out were handled efficiently. Bathroom smelled of bleach so I know they clean. A word of advice...in rooms with 2 king beds, they are not ADA compliant. The first bed in the door had 6 inches of space between it and the entry wall forcing you to squeeze your way into the room.

    4
    « Recommended »

    clean and quality service. good hotel service, me and my family had a good time in this calm enviroment. The breakfast was awsome and varieties to sellect. I will defintely recoment this place for any one visiting the area.

    1
    « Very old inside »

    Very old inside. Some of the staff was very rude and not helpful. Acted bothered by questions. Key card system down and had to be escorted to my room every time I left it. Frustrating waiting for everyone to be taken to their room.

    2
    « run down hotel »

    This hotel is completely run down. The receptionist is very unfriendly and unhelpful. Breakfast is lower standard. very loud rooms with low insulation against the noise of the highway. To top it off: guests do not get personal room keys - the hotel does not have a machine to produce them! each time you want to get into your room you need to tell a cleaning staff or the receptionist to open your door! without any security or check!! very unsafe!

    4
    « Excellent Staff »

    We (my husband and I) stayed two nights at this Best Western and our stay was very comfortable and pleasant. Parking is free and on site. Pro's: The room was very clean and had a fridge and microwave, ironing board, iron and blow dryer. The breakfast was great--combination of cold and hot breakfast foods, fruit, juice and coffee which were all satisfying. The hotel staff were cheerful, pleasant, and approachable. They were helpful in advising of local sights and it was conveniently located near the freeway for easy access to nearby areas. We forgot one of our toothbrushes and the front desk clerk was helpful in giving us a compementary toothbrush and toothpaste. Coffee was always available and I was happy to see a decaf option. We used the hot tub spa on site and enjoyed it thoroughly. Across the street is a great movie theater and we saw a movie in the most comfortable reclining seats. We will definitely come back! Con's: Not too many! Breakfast was a little crowded when we went down, but when I returned 30 minutes later to freshen my coffee, there weren't very many folks, so it seemed like the rush was gone. And it was still well stocked. The housekeeping staff didn't restock the toiletries (soap, lotion, etc) for our second day and didn't restock the in-room coffee. These were small things that we didn't realize until we were showering before leaving and really didn't have too much time to address with the front desk staff. We'll be back!

  • 3
    « One night stay hotel »

    Before I sound too harsh, let me mention I am a hotels.com Gold member with over 90 nights in the last 13 months. I am also a Gold member of Best Western Rewards for the bookings I do direct. The majority of my hotel stays have been at Best Western properties for multi night stays. I booked this room through hotels.com as it was a free night using my rewards. I chose the most expensive room option to maximize my rewards voucher: 2 King beds with a minibar. Upon arrival at 3pm checkin, The front desk clerk begin the check in process with swiping my credit card for deposit then proceeds to tell me that the room isn't available yet! This was a large hotel with minimal guests based on the cars in the lot. After almost 2 hours of driving I was a bit annoyed by that because she couldn't even tell me how long. I asked for a phone call, but after 50 minutes I walked back in and was informed the room was now ready. This is an early 80s built hotel with only one elevator directly in front of the checkin desk and the rooms are a bit small. I was thinking this room layout would be a bit more like a suite based on the price and "minibar" description. A recent renovation took place with new carpet and paint in the halls and rooms, but some parts of the rooms were left neglected, like the restroom, which felt very budget motel in appearance. The room was clean and the morning breakfast was better than other Best Western locations. The exercise room is small and limited. Modern soda machines on each level which appear to accept credit cards a snack vending machine on the first floor. Pool and spa looked lovely but sat near the entrance. Overall, the price for this place isn't bad for the area, hotel is very quiet and large, but it's showing signs of age and the rooms are too small for me to want to return. Breakfast staff were friendly.

    3
    « John Muir in the pines »

    Location is great, cinemas across the street and good eats. Staff is great and room was throughly cleaned. Hotel is old and could use some updating. The tub and shower needed fixing, wouldn't hold water and shower had no pressure.

    5
    « Last minute change of plans lead us to this great establishment »

    Due to a last minute change of plans, my family had to quickly find another place to stay for night in the San Francisco area. This hotel came through with excellent service, great beds, and a very generous breakfast. Would highly recommend it to anyone.

    3
    « Not up to the standard of a Best Western »

    Not a place to stay. But, does have some good points such as the breakfast and the very professional housekeeping staff. No safety bars in showers and very awful space in bathroom area. Better be pretty thin to find room to use it!

    3
    « Not unpleasant »

    This pet-friendly hotel is conveniently located for visiting the East Bay area. The hotel staff was pleasant and accommodating; the complementary breakfast offered healthy options and was well-stocked. Although the housekeeping staff did a very nice job maintaining the room, this hotel is showing its age; for example, it was very difficult to get the shower fixture to work properly, and the shower water stream was weak. My only complaint ... our requested wake-up call was 20 minutes late on our departure day!

    4
    « Welcoming and Friendly »

    Room was comfortable. Lobby and personnel were clean and welcoming. Room was quite. Everything worked. Other guests smiled when we passed in the hall. Easy access to the freeway. Although I did not make use of the exercise room, there were people using it and it was not crowded.

    5
    « great stay »

    we were in the area for a baseball tournament. room was clean. breakfast was good. price was right. most important, it wasn't overflowing with other baseball players. otherwise, it would have been a nightmare. close to the market...close to the theater.

    5
    « Always Welcoming »

    I love Martinez and visit it often as I have friends there. This hotel is where I always stay. The rooms are comfortable and just right for 2. When checking in on our last trip, the night clerk, Fabby, was having a problem explaining the room keys to an Asian lady that didn't speak English, but Fabby remained calm and patient and got the issue solved. She made sure she recognized us during the issue and apologized for the wait. This is just one example of how great the staff always is. My only negative I can say is that some of the halls do have a cigarette smoke odor, but it fades when arriving at the no smoking rooms. It could use an upgrade in the carpet. The area is very quiet and peaceful.

    5
    « Excellent »

    Thank you so much for all your attencion. my co workers are very grapeful, next time we are stay in this hotel. all the service is excellent . location is perfect for business, couples, family time etc.

    4
    « Nice hotel with a few issues »

    Hotel met our needs for a short family trip. Room was very small for our family, but we weren't going to be there long, so we made it work. Breakfast was great and the front lobby is very nice. Only two problems: the biggest being, the housekeeping staff did not clean our room after we left for the day (and we did remove the DND sign from the door). We ran out of towels and toilet paper and had to go downstairs when we got back at 9 PM to get more. Second, the flyer in our room said the pool was open until 11 PM but it was locked up at 10 PM. The front desk clerk was nice enough to let us in after we told him this. Seems there are some kinks and discrepancies that need to be worked out, but we would consider staying here again if we had a larger room.

  • 4
    « Quiet and Quaint »

    Very nice place to stay. Friendly staff and clean rooms. There is a small pool. The room included breakfast, and free internet. It was also easy to find from Highway 4. I would definitely stay there again. There is also shopping and food choices right across the street.

    4
    « Don't know why they don't have a better rating »

    My opinion... I been staying in a different hotel every week for work and this place was great. Outside was around a lot of trees had a shopping center across the street also a movie theater on the other side of the street and a chevron gas station on the other corner and next to the 4 freeway. I walked in a was greeted nicely and checked in right away. Nice sit down area as well as a conference room as well. The room was very nice and clean came with a refrigerator and microwave, bed and pillows were very comfortable not one problem. The only down side was on the restroom door it had a patch up job done on it when it would of looked better just replacing the door. Breakfast served early for early risers and it goes on for awhile. They had omelette, toast, bagels, donuts, sausage, bacon, oatmeal,cereal and etc. I feel this place should have a better rating then the one they have. I've stayed in 4 star hotels that were not nice like this place. But this is only my opinion on my room 137. Also the front desk people were excellent they even helped me find a great place for dinner.

    5
    « Awesome visit! »

    The staff at this hotel were all awesome! They were friendly, helpful, polite, greeted us every time they saw us or members of our group. Always with smiles on their faces. The rooms were very clean and comfortable. Quiet, except for the few loud guests occasionally in the hallway. Internet was very good too.

    5
    « great service »

    We travel often to vend at shows. In the past we have tried other hotels but now never even consider other hotel chains. The quality of the rooms, the staff & the (included) breakfast make weary traveler feel like we've come home to mammas house. This hotel in particular, is the best among the best.

    4
    « Great value and very helpful staff »

    My daughter and I were visiting Berkeley for a university tour and due to several special events in the area, hotels in Berkeley and surrounding cities were a hard find. We used several websites to find a room, but in the end, we called the Best Western Plus John Muir Inn and spoke directly with a front desk employee. The available rooms were on the higher end, but he suggested various discount programs (AARP and AAA) and we got a great room at a very fair price.

    5
    « My stay »

    I stayed at this hotel for 1 night it was welcoming , friendly, I would come here again , The breakfast was amazing I left here happy pools area was clean hotel was very clean . I would recommend this hotel .

    5
    « Martinez business trip »

    I stayed a couple of nights mid week for a business trip...Good location! Nice clean and quiet rooms...Conveniently close (walking distance) to grocery store and a few restaurants... Even a Starbucks... I will stay again next trip to this region...

    4
    « I'll be coming back »

    First time to the area, and looking around for a place that I can come back to (for business). Came across this on-line, and it had decent reviews. The price was in the budget, so I thought, "Well, if it sucks, I just won't come again"... It was a nice surprise. No, it's not the Hilton, but it's clean, functional, and quiet. The beds are good and the pillows a bit thick. AC works nicely (it's plenty hot outside) and there are a number of guests but I really can't tell. Most of all, the staff is amazing. Probably the best I've seen in a mid-range stay. Attentive, helpful, friendly and overall great. Anything I've needed, they've made sure I had. Even down to fresh cream for the coffee. Breakfasts are average, but have fresh fruit and decent coffee- I'm happy. I'll be back next month.

    4
    « Hotel Recommendation »

    We have stayed at this Best Western Plus John Muir Inn, Martinez, CA several times. It is convenient and easy for us to get to SF for a yearly appointment. There is a nice pool and hot tub and outside sitting area. The complementary breakfast is good and very satisfying - several options to choose from. We would recommend you consider a stay at this location.

    5
    « Everything was wonderful. »

    I come out to this area multiple times a year but up until this visit I've never tried this location. It did not disappoint at all! There is a movie theater across the street! Couple of stores, some fast food, a Starbucks. We arrived and were just in time for the fresh cookies too!

  • 4
    « Good, but... »

    The room was fine. Everything was "fine". But, the property has all the hallmarks of an older property that has been "remodeled" but still has some hidden limitations. Parking is extremely limited. Sound insulation is limited to the point that you're going to hear normal convestions from next door. Prices are high in this area. The room rates at this property are very competitive for this area.

    4
    « Relaxing place to hang out and unwind after Six Flags Vallejo »

    The room and hotel was clean and quiet. Very friendly and helpful staff. Enjoyed my visit and did not have to pay Napa Wine Country prices. They offered smoking rooms which was a total perk for my husband. Good Restaurant options, Movie Theater and Starbucks were a short walk away.

    2
    « Good location, bad hotel »

    Heating system didn't work. I found the reset button on the power cord and got it working. TV didn't work. There was no compensation for the nonworking television. Loud screaming, yelling, running in hallway in the middle of the night. Bathroom extremely small with no counter space what so ever.

    3
    « Not Your Typical Best Western »

    The room was small, presentation of bed was not as nice as other Best Westerns, price was too high for the tiny room and the inferior bathroom. No room to put down your toiletries and not remodeled. I was charged $129 for the night. It was way overpriced considering I felt like I was staying at a motel 6. The staff was great, the breakfast was awesome but the room was a disappointment.

    5
    « Quiet & Perfect »

    During a holiday trip to Napa, all the hotels were booked and we decided to try this hotel in Martinez. I could not be more pleased. The hotel was clean, the room was quiet. And the drive allowed us to see new places in the area.

    4
    « Best Western John Muir »

    Nice hotel with good location for Martinez, Concord and Pleasant Hill. Close to Highway 4, which can be noisy if staying on the north side of the hotel. Dogs allowed with a fee. Rooms have nice décor and good beds. Cookies and free paper at the lobby.

    5
    « Excellent Hotel »

    My wife and I had a wonderful stay at this hotel. It is conveniently located, clean and attractive, with friendly and helpful staff, and reasonably priced. We came to Martinez to visit the John Muir National Historic Site, which was excellent. We had a great meal at a local restaurant. TV coverage was spotty, but so what. Highly recommended.

    5
    « Lovely getaway in Martinez »

    Staff were great here, especially Torin. The hallways and our room were a bit smaller than I expected, and there was a very heavy odor of cigarette smoke in the hallway, but we did not smell it in our room; everything in the room was clean (except for a small clump of hair in the bathtub); 24/7 coffee and great water jug with fresh fruit in it in the lobby. We liked the jacuzzi spa; the pool did not feel heated, and was a bit smallish, but should be great when the weather heats up. The shopping center across the street had everything we needed - Raley's, Kinders good quality bbq, sports bar/restaurant, nail salon. In the room the fridge and microwave and tv all worked fine. The pillows were lumpy and mattress was not top notch, but it was fine.

    4
    « Pretty clean and spacious »

    The hotel has gone through some renovations and I believe the company they contracted should have been fired. They did a lousy job and it is evident in the tiling in the bathroom of our room. Other than that, the room was nice and clean with a nice big bathroom. Quiet and spacious. Friendly service and nice breakfast.

    3
    « Average »

    Rooms were decent for the rate, however hallways smelled of smoke and Marijuana and a lot of traffic hanging out front drinking. Staff very unprofessional.Besides the rooms being nice the fireplace area was also comforting other than that BLAH....

  • 5
    « Positive Review »

    BW Plus John Muir has been upgrading all amenities of the facility. The rooms, hallways, lobby have been given a fresh facelift. The staff have had additional training on professional, proper appearance, behavior and treatment of guest. Housekeeping have improved the time spent to clean and sanitize the rooms and hallways. The pool and Jacuzzi are better maintained.

    5
    « Great hotel! »

    Loved staying at this hotel, my boyfriend and I were treated with the utmost respect and were given great customer service. We plan to visit Martinez more and stay at this exact hotel for there comfy beds and breakfast

    5
    « Business in Martinez »

    I have stayed at this Hotel on a couple of different occasions and would do so again. The location is great there are a lot of services near by and plenty of food choices just across the street and a pretty cool sports bar.. The hotel and staff are the best.. I had a bit of a problem and I called the hotel manager a couple day's after my stay (I wish I could remember her name) She could not have been nicer, I have no doubt that the issue was resolved quickly. I will definitely stay here again.

    4
    « Good place to stay »

    My stay at this hotel was very good. The employees were very helpful. Two employees (Daisy and Tory) were especially helpful when they gave me additional points for my inconvenience of them not being able to fix the stopper in my tub. This inconvenience in no way took away from the good experience I had from staying at the hotel.

    5
    « Great Stay! »

    Everything was great at this hotel. It's nice to get great service, a clean home away from home at a good rate! Can't beat it. Thank you Martinez Best Western! I would recommend this hotel and will come again when I'm in town for business or pleasure.

    2
    « Not a good experience! »

    I had called up this place directly and specifically requested an ADA room. I was promised that it would be available to me. I had also informed them that I was allergic to smoke and did not want a room on their smoking floor. When I arrived to check in I was told that there was no ada room available despite the fact that A commitment had been given to me. The person ar the reception was very helpful and all she could really do was to offer me one of their rooms on the first floor which had not been refurbished. It was not a pleasant stay. The only reason I opted to stat there was because it was very conveniently located to where I had to go for my meeting. I don't think I will want to stay here again

    2
    « Review »

    Clean the rooms more, looks clean but smells terrible. Also, the check-in took about 20 minutes, the check-in host didn't apologize for his absence. He seemed more annoyed that additional people had reservations to check-in to their rooms!

    5
    « John Muir Best western Inn Evaluation. »

    The staff and and the room was excellent. The breakfast was very good. I slept ton the side near the freeway, and so it was to noisy. Other than that it was great.It is a good location if you spend more than the evening as it is near Nob Hill and CVS. You should ask to get an odd room number because that is the side that is away from the freeway.

    5
    « Always a great stay »

    My family stays at this Best Western several times a year. The rooms are always clean, staff is friendly. The newly remodeled rooms are very comfortable for the Price. The location is convenient for our needs. Many places to eat close by. The complimentary breakfast is a plus.

    3
    « Stay was nice. »

    Staff was nice overall with our stay. However I would like to point out that I was shocked by one of the staff who checked us in.... When I've stayed at other Best Western's with my employee discount they always ask for the Best Western Authorization form.. and when we checked in... They didn't even ask for it, and never asked for the cc.. They only asked for I.D. I thought that was super strange. I will point out that the front desk staff was very attentive and friendly, however the gentleman who checked us in didn't really seem like he enjoyed his job because he wasn't very friendly on a couple of occasions with me. Overall our stay wasn't bad, the breakfast was great, the room was nice, and we were close to everything located in hotel.

  • 5
    « Yes! Stay Here! »

    The reviews were not very sunny, but I booked anyway. I grew up in Martinez, and always wanted to stay at the John Muir Inn. Boy am I glad I did! I traveled with my 3 teens and they even had a great time there! Internet was great too. Man... The breakfast was awesome as well!

    5
    « Loved It »

    VA discount, as my husband was in the hospital, Very nice property, staff, cleanliness, convient to resturants, stores, freeway access etc. Cant say enough good things. Bed was so comfortable! Hot tub was hot. Jets worked great. Rare in my traveling experiences.

    5
    « Nice hotel and very pleasant staff »

    I would have given this facility 5 stars accept the bathtub plug didn't work. The hotel was clean and the staff was very friendly and helpful. The gym was small, but very clean. They could have had a bigger breakfast spread. Still, it was pleasant. We were very pleased with our stay. The next time we need to get away we will be choosing this hotel again.

    2
    « Needs attention »

    Good location, nice to have free parking with convenient shopping center across the street. However, this is a marginal property and definitely is NOT a Best Western PLUS by any stretch of the imagination (we are Diamond member so know BW properties very well). The quality and workmanship of their ongoing remodel is marginal at best (toilet loose, cement on door threshold, cement splattered on bathroom wall, crooked towel bar, loose tub faucet, new carpet already fraying, old smoke smell in room, no screen on window to allow in fresh air, bed headboard wood chipped and marked up, room not that clean, room door didn't close without forcing it. Breakfast is so-so although not bad.

    4
    « Place to Stary before Eye Surgery »

    We needed a place to stay before eye surgery. This Motel was just .7 miles from the operating facility. The service was Excellent. The place is under modernization and was kind of messy. Our room had just been freshly painted and there was a odor from the paint. Other than that, everything was great.

    4
    « Work Week Away From Home »

    Firstly, the service was excellent. When I called to tell them of the leftover wake-up call, the inoperative hair dryer, and the permanently low desk chair action was immediate and corrective. The wake-up call was removed, the wall-mounted hair dryer was replaced with a new one in a bag and the old desk chair was replaced with a brand new needs-to be assembled (not by me) one. The hotel rooms were being remodeled when I was there but the work was not intrusive. The property is across the road from Nob Hill Foods, CVS, Starbucks and a movie theater just to name a few. Very good breakfast each morning.

    5
    « worth the money »

    This motel is geared up for the business traveler and refinery worker. Breakfast was excellent and staff super. No problems with parking. No problems with anything in the room. Nearby stores for shopping. Next to Hwy 4. Everything was good, even during construction over the holidays.

    4
    « John Muir Inn Best Western »

    This hotel is decent for the price in its location. There are a lot of near by amenities within walking distance. Currently the hotel is undergoing renovations and with that is a lot of noise. The finished rooms exhibit really poor craftsmanship and most things would not meet code for plumbing, the hot and cold are backwards in every room i stayed in and there is nor warm water, its either too hot or too cold. The electrical and the dry wall jobs are terrible, as in third world quality. If your not staying on the third floor which is the top floor, expect to hear people stomping on the floor above you all night. The staff is nice and the food is ok.

    4
    « Six Flags- Preferred »

    Martinez is a lovely, quiet, oasis just fifteen minutes away from Six Flags. As it turned out, the properties close to Six Flags were sold out for the President's/Valentines Weekend. So a search turned up this unsung jewel. So glad we found it. The Inn is located about 1/4 mile from the Martinez Amtrak station and the historic John Muir mansion. My son has autism and my measure of a staff's quality is how quickly and how well a staff differentiates their approach to my son's needs. This staff did quite well and I was pleasantly surprised, since it seems that many of the guests work in the oil industry.

    1
    « Find something else, this one sucks! »

    Guys, if you want: - to be automatically checked out of the hotel, although your reservation is for a few more days, - to be charged extra for a room you never booked, - to beg again and again for a manager to look into your charges, - to ask for receipts you never got for the charges and not get them, - to email at the address posted on their website and realize that email address doesn't exist, then, go for it. Otherwise, keep your distance from this filthy, customer unfriendly, totally unprofessional business. All of the above happened to me. If you want details, contact me at dumitru.d.sarpe@ca.abb.com

  • 5
    « John Muir »

    This hotel is under construction but that did not interfere with our stay - we got a new room and it was wonderful. The location is very convenient because it is off a major highway. It was very easy to get to the BART - train system going in and out of San Francisco.

    2
    « No improvement »

    This was a second chance for what was once a great place to stay. It appears there must be new owners or new management and they don't really care about the building, the service, the food, or customers. We'll be staying in Concord the next time we pass through the area.

    3
    « Business trip »

    Great location for me to do business in the Bay Area. Too pricey for the product offered. Breakfast service and staff are excellent. Fox News not offered in TV channel lineup. .Rooms have small bathrooms with not a lot of counter space. Internet did not always function properly.

    3
    « Great Breakfast spread »

    Not the place to stay right now if you are not into the halls all being covered with wrap to protect during remodelling. The breakfast was great value if you have a big appetite. The price for one night was decent.

    3
    « Fair »

    An OK place to stay for business, wouldn't vacation here. Some good restaurants within walking distance. Needs better parking lot security at night, my trucks were ok but another contractor I was working with had items tampered with and or stolen.

    2
    « Under Construction »

    Stayed for a months duration at this hotel as they were under construction. The first few days were not bad. After a few days, the construction came closer and closer to my room. They start at about 8AM, and the workers are very loud and inconsiderate. I worked nights, 7 days a week 13 hours a day. I had to call the front desk multiple times to request they move locations so I could try to sleep. Two days in a row they worked on the rooms on either side of me, which was miserable. I feel the construction could have been better planned, or zoned off as to not effect the customers, especially considering there were multiple guests that were also working a similar nights schedule as myself. I requested a fridge and microwave three times, as my reservation stated that they were included with the room, and never received one. The clothes dryers were broken on multiple occasions. The shower rods are curved, and the bathtub/shower unit was not. This caused an unbelievable amount of water to get on the floor when the shower was used. This was a very unpleasant experience for me.

    5
    « Congratulations »

    Congratulations on huge improvements to facilities and staff. Owners, and Management need to feel and extend the compliments to all the staff. The John Muir BWP in Martinez, CA is a better professional and welcoming hotel. Close to freeways for access to Northern California visitor locations and business.

    4
    « Disappointed this stay. »

    Nice new carpet. Nice new floors. Very disappointed that staff did not resolve clogged toilet for two night stay. Maid service comes to room too early (8:10 AM). Too much hallway conversation by employees.

    4
    « Under construction »

    There were a few problems in our newly renovated room, but the staff was very responsive. We ended up very pleased and will stay here again. The new beds are very comfy, the wifi was fast and consistent.

    5
    « Cannot go wrong »

    Great value, especially for refinery workers. Very comfortable and super location. Breakfast is early and good. You cannot go wrong, should check this one out. Parking is good too, and stores are directly across the street if you forgot any thing.

  • 2
    « Staff NICE but POOR Management »

    Positives: Very nice staff: front desk clerk, housekeeping, breakfast room. They appear to care about the patrons personally. Bed was comfortable. Hotel is in a good location close to freeway, stores, and near neighborhoods so the hotel is convenient for family visits. Owners seem to know the hotel is run down, so they are putting in new carpet. Average breakfast is offered. They accept pets overnight. Negatives: Management lacks customer service skill and motivation; they are lacking in attention to detail and don't appear to take pride in the property. Management is not present to support the staff during key times (i.e. during checkout) and staff does not know how to fix little issues that arise, hence they become big issues. The staff is not trained properly nor empowered to solve everyday situations to improve the customer experience. It does not seem there are well established procedures for staff to follow. There was incorrect accounting on our bill, so make sure you are not overcharged. The hotel is VERY overpriced given the quality. Cigarette smoke residue fills every floor, even the "non smoking" floors smell like smoke. Filthy carpeting in the common hallways. Trashcans are overflowing with discarded food containers outside the hotel as there are not enough cans. Parking spots are so small that patrons need to park in two spots, thus making parking an issue. I'm not certain what makes a hotel BEST WESTERN. The only advantage I can see is that a customer earns points for a free stay, otherwise Best Western appears to simply be an organization to help with reservations and manage the rewards points program. Best Western does not appear to uphold standards. I think the Best Western Corporation is riding on name recognition and doesn't really need to provide strong quality control. Seems to me if the individual hotel owners pay a fee to be a member of Best Western, then Best Western should demonstrate stronger support and help struggling properties, not just allow them to flounder and create angry customers. John Muir Inn has potential, they need management training and some property renovation. The two biggest revelations after staying at John Muir Inn: The name Best Western doesn't mean much. The other huge thing I leaned is that second hand smoke is still allowed in California Hotels. Second hand smoke... it just doesn't seem right, I thought there were laws against this.

    2
    « Needs a major upgrade »

    The water was shut off for the first 3 hours of my stay with no warning. Towel racks literally fell apart when removing a towel. Towels in the room so old they disintegrated when used. Furniture in room is stained and old. Nice staff, but someone needs to put some money into the rooms to update the carpet and furniture. Better places around for the same money or less.

    5
    « Reservations incorrect »

    when I booked the room, I specifically requested an ADA room with roll in shower since I am in a wheel chair for showers. When I arrived the staff told me that the reservations did not state my request so therefore they had no such room for me. I was given a regular room with 2 queen size beds. I could not get the wheel chair into the room, so therefore I did without it. No problem at all with the staff, they were very professional and courteous

    2
    « Loose doors and bad floors »

    This site needs a major make over. Old site - with bad floors, carpeting and doors that don't close (out of line). Major construction in and out of the motel. Parking lot was also a mess with paint stains and construction materials all over the place.

    3
    « It Got Better »

    Reserved a 2 King Bed Room only to be told at arrival that the internet booking messed up and I only had a 2 Double Bed Room. Raised a ruckus (had my printed confirmation with me) but no dice...got a 2 Queen room instead after much finagling. The crew change helped, Marlene took the time to understand our concerns and managed to get us the 2 Kind Bed room halfway through our 5 night stay. KUDOS to Marlene! The hotel was undergoing a much needed renovation so the stay was so-so...rooms are in desperate need of said renovation - just our luck to get both rooms pre-renovation. SIGH. Wi-fi is spotty depending on where your room is located. Convenient to a strip mall with restaurants, grocery, pharmacy, ATM and a movie theater across the street.

    2
    « In need of re-model and security »

    Spent 3 nights at this hotel, the first night was in a horrible room that we were later told should not have even been rented. A bloody fight occurred on our floor and loud drunks and non-guests kept us up most of the night. The next morning when I complained they did move us to a different room which was somewhat cleaner, everything worked and was on a different floor. I think the staff cares but is overwhelmed with problems.

    2
    « There is better lodging elsewhere »

    Simply stay away. Its not what you would expect from a BW and certainly not a Plus. Property seems to cater to workers from the oil industry which may be the contributing factor to the obvious presence of smoke odor, stains, worn furniture, and general depressive look of the hallway areas leading to the rooms because it is unlikely that these hard working individuals are actually spending their own money to stay at this property.

    3
    « Thin walls and doors make for a noisy stay »

    Overall, this is a clean hotel with friendly staff. Unfortunately, we were in a room that was next door to guests who were having some type of domestic dispute that got super loud at midnight, 12:30, 1 a.m., 2 a.m., etc. throughout the night. The noise level seemed to be amplified by the lack of insulation in the walls, and the very thin doors. We called the front desk several times, they finally sent someone down to knock on their door because they were refusing to answer their phone. They also refused to answer the door. I told the front desk if they couldn't handle the situation and get the Noisy Couple to quiet down, we would like a different room. They said they would have something available if we wanted to move. However, moving rooms in the middle of the night is just as disruptive to your sleep as listening to the Noisy Couple; and they seemed to be quieting down after their phone rang and their door was knocked upon. So we decided to stay in the room. It was fine for a while, they were still talking but not as loudly, so we finally fell asleep. Then they started up again around 2:30. Another phone call, more knocking, and they quieted down again. Rough night. Considering the volume and the context of their arguments, it probably would have been a good idea for the front desk to just call the police and let them handle it.

    4
    « Excellent Staff »

    I have stayed here many times and for extended times. The service of staff is always excellent. The hotel is in the middle of a needed renovation. The staff is top notch. I always get excellent service with true compassion. The breakfast has a good variety to choose from and the breakfast staff is outstanding. Sorry that they took the Tip Jar away. They work their butts off and always are attentive.

    1
    « Terrible »

    Worst Best Western I've ever stayed at. Dirty, Overpriced and the staff could care less if you like it or not. This is coming from a Best Western diamond member. I stay at various Best Western sites over 90 nights per year. Do not stay here. Terrible, terrible, terrible, terrible, terrible,terrible.

  • 5
    « great experience »

    The times I've stayed at his hotel, it has always clean and the staff I have interacted with have always been courteous, professional and helpful. This hotel will always be my first choice whenever I need a room in this area. I've tried two other hotels in Martinez and both were dirty and the service was poor and their prices were about the same as this hotel.

    3
    « Better stay than reviews »

    One of my insurance companies set me up here during a 3 day training...most Concord hotels were booked. I was not expecting much from the reviews I read, but was pleasantly surprised. Yes, the smoking rooms are right across the hall from nonsmoking rooms, but my ns room was scent free... yes, the hotel carpets need upgrading....but, I must say that the room was dated, but adequate. Mid week nights were quiet, bed comfortable, room tidy and clean - and, the breakfast had lots of good choices and plenty of food. Front desk was accommodating, even when busy. Many construction guys stay there, I noticed, but all were polite and quiet. Not a 5? place, but more than adequate.

    1
    « Terrible Customer Care »

    This motel still allows smoking in certain rooms which contaminates the remaining rooms & hallways with cigarette smoke. My 2-bed room was small, & the bathroom was barely large enough to move in. And those are the good points of the motel. The front desk was only staffed with one person per shift & that person was frequently overwhelmed & cranky. I left my brand new swimsuit in a drawer upon my departure & my aunt immediately went to the motel to get it. But it mysteriously disappeared- hope that dishonest housekeeper enjoys it! I will NEVER stay at this motel again when I'm in town working.

    2
    « Needs lots of maintenance »

    We booked 4 rooms together as a group and we were put on 3 different floors instead of being together. In one room the bathroom door would not latch shut, in another there was a strong smell of cigarettes. There were cigarette burns on the furniture. Breakfast was OK, but there was not near enough tables to eat at. My husbands has a group home and were taking our staff and guys to 6 flags. All the hotels in the area were booked so we took what we could get. The area itself was pleasant as was my first impression of the hotel as we drove up. The property has the possibilities of being a nice place. Hope management will improve it.

    1
    « Awful Experience »

    While staying at this hotel we encountered the following problems. 1. My friend was solicited by prostitutes in the pool area because it is open to the public. 2. There was fight that happened at the pool and we had to watch a guy get his head kicked in while the staff did nothing. 3. Someone had called our room and tried to get our credit card number by claiming it wasn't working. 4. The staff would rather be on their phones then attend to their guests. The staff got our bill wrong upon departure and were not authorized to refund us.

    5
    « Best in town »

    Overall, a very nice hotel. There are few hotels in the immediate area. Especially appreciated being across the street from a shopping area with grocery store, drug store, restaurants, etc. Movie theatre is also located within walking distance.

    1
    « Look to another place for lodging »

    This Best Western franchise is an example of those that give the good ones a bad reputation. The overall experience had potential of being good, but the surly, unresponsive front desk staff blew it. We had two rooms, one for my aging parents. On the second day, the staff actually rented the room to someone else, and gave the person a key that let them in my parent's room!!! The front desk was flooded with unhappy people whenever I went to resolve an issue, which unfortunately, was 2-3 times each day. Too bad. The location is good.

    1
    « Bring your Clorox Wipes/cleaning supplies! »

    First room they gave us was under construction. Next room had an overflowing trash can of beer cans, used soap in the bathroom and black hairs between the sheets! Coming back from eating there was an ambulance and firetruck covering up a dead person in the parking lot just across the street from the hotel! Don't think we'll be back.

 

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·Desde la autopista 680: Vaya en dirección norte por la autopista 4 oeste, tome la salida Pine/Center y gire a la izquierda para cruzar la autopista por el paso elevado hacia Center. Tome la primera a la derecha, Muir Station Road, hasta el BEST WESTERN PLUS John Muir Inn.