BEST WESTERN Hotel Mountainbrook Inn,  Maggie Valley

4.0/5  - basé sur 425 notations.
3811 Soco Road Route 19, 28751-9506, Maggie Valley, United States - Ver el mapa
+1 828 926 3962 +1 828 926 2947

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  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • De alta velocidad de acceso a Internet
    De alta velocidad de acceso a Internet
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Este hotel de Maggie Valley, Carolina del Norte, ofrece habitaciones renovadas, hermosas vistas a las montañas Smoky Mountains y un cómodo acceso a la carretera Blue Ridge Parkway y el área de esquí de Cataloochee®. Situado cerca de las hermosas montañas Smoky Mountains en el oeste de Carolina del Norte, el BEST WESTERN Mountainbrook Inn ofrece un servicio de atención al cliente de primera clase y un cómodo acceso a una gran variedad de actividades al aire libre y atracciones de la zona. Este hotel de Maggie Valley posee 50 habitaciones recientemente renovadas y muy completas con espectaculares vistas de las montañas, mecedoras fuera de la habitación, televisión por cable vía satélite con HBO® y acceso a Internet de alta velocidad. Empiece el día con un desayuno continental de lujo y gratuito antes de disfrutar de otros servicios del hotel como la piscina climatizada al aire libre y el balneario, la zona de picnic con parrillas al aire libre, los servicios de negocios y las salas de reuniones con capacidad para 50 personas. Nuestro huéspedes podrán disfrutar de una gran variedad de actividades al aire libre a pocos kilómetros del hotel, como por ejemplo esquí en Cataloochee® en invierno y golf, equitación y deportes acuáticos en el Lago Junaluska en verano. Recorra la carretera Blue Ridge Parkway a sólo seis kilómetros o pase la tarde en el zoo Soco Gardens antes de realizar una visita de la antigua mina de zafiros de Pressley. Las familias que visiten el área de Maggie Valley disfrutará de un día lleno de diversión en el parque de atracciones Ghost Town®, el parque de atracciones Santa's Land o el parque de atracciones Dollywood®, todos ellos a menos de una hora del BEST WESTERN Mountainbrook Inn. El hotel también proporciona fácil acceso a una variedad de espectáculos locales que se celebran a lo largo del año como los rallies de motos, las exposiciones artesanal, los salones del automóvil antiguo, el Festival de la Barbacoa y las exposiciones de arte. El personal cordial y eficiente del BEST WESTERN Mountainbrook Inn está preparado para garantizarle una divertida e inolvidable estancia en Maggie Valley, Carolina del Norte. ¡Haga su reserva hoy mismo y ahorre!

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Habitación 1

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Basado en la opinión de 425 huéspedes
Certificate of Excellence
 
NOTA EMITIDA CONSULTAR LA OPINIONES PARA NOTAS RESUMEN
Excelente
 
197
Muy bueno
 
155
Bueno
 
51
Mediocre
 
12
Horrible
 
10
Con amigos Con amigos 69
De negocios De negocios 8
En familia En familia 141
En pareja En pareja 154
En solitario En solitario 34
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BEST WESTERN Mountainbrook Inn,Maggie Valley
  • 5
    « Simple mountain inn »

    This hotel is a simple mountain side inn, but it is well kept. The rooms are immaculately decorated and kept. The staff is polite and professional. If I return to this area, I will consider this inn again.

    4
    « Nice Surprise »

    We booked a quick getaway and had no idea about Maggie Valley. The price was good and the reviews were good so we thought why not. We were pleasantly surprised our room was updated and clean. The only complaint was road noise which couldn't be helped. The employees were all very nice. On Saturday we were going to Joey's Pancake House but the line there was long so decided to just get breakfast at the hotel. We were glad we went back to the hotel we had waffles and eggs and sausage and it was free. There breakfast bar had just about everything a person might want. I would recommend this hotel.

    5
    « Beautiful area »

    Friendly staff, rooms were clean, looks to be well maintained. Breakfast was sufficient. Very beautiful location in the mountains. We got there late at night because of delays so didn't get spend a lot of time in the area, but were satisfied with the time we spent. There looks to be a lot to do in the immediate area just wish we had time. It was late fall and a lot of businesses were closed for season, so not much to do when we left town in the morning.

    5
    « Great Motel. Friendly people. »

    We always stay at this motel when we travel to the Cherokee area. They are always very friendly and helpful. The pet friendly rooms are clean and neat. The pet outdoor area is nice.They have an outdoor pool, an indoor, heated pool, and an enclosed hot tub.

    4
    « nice stay »

    I have stayed here a few times and find it good. Rooms have been clean, fairly up to date, and comfortable. There is a Free breakfast, and is good for the price, free. Parking is good, and is centered for easy travel for local trips to many mountain attractions . Price is OK, considering the amount of visitors to this beautiful area in North Carolina

    4
    « birthday celebration »

    very nice hotel steps were scary and breakfast was not very good but over all the good location makes the other things tolerable. Girl when we checked in was very nice and helpful. bed was good. we will stay at this hotel again but i would not bring kids to this hotel.

    3
    « Fall leaf peeping »

    A Tues nite stay and the price of $130 plus tax to equal $144 was not what I expected. Nice enough room but everyone checking in at our time frame, between 2-5 p.m. were put on the 2nd floor. No elevator and we were all over 60, some with bad knees and hips. We asked for the AARP discount but it was not applied. Comfortable room and bathroom. Chairs on the balcony. Ice machine downstairs. I asked if all lower level rooms were booked and was told yes, but that was not true. We talked to some folks that checked many hours after we did. Maybe they save the bottom rooms for people travelling with dogs, I don't know. The continental breakfast was lacking and stale sweet rolls were terrible. We tried one with coffee and after one bite threw it away and headed to a place for breakfast. It was quiet and clean and the beds were comfortable. Way over priced.

    3
    « Good location, clean room »

    Basic older roadside motel with rooms facing street. No real public area. Good. Rooms have been renovated. Nice decor, comfortable beds, very clean. If your primary criteria is a safe, clean room then this motel fits. Refrigerator, microwave and coffee in room. Not so good. Tiny breakfast area, about four tables in the registration area. Continental breakfast plus waffles, no hot items. Space is so small and crowded, it was difficult to maneuver even to get coffee. If breakfast is important to you, it may mean eating in your room. Plenty of options. Three kinds of fresh fruit, cereals including instant oatmeal, muffins and breads, boiled eggs and yogurt.

    5
    « Clean and Comfortable »

    We stayed two nights in this motel. We had family members stay in two other rooms as well. The next morning we all talked of how comfortable the beds were and how clean the rooms were. We all will stay here again.

    3
    « dirty carpets »

    Nice people,but the carpets were very dirty. They hotel was very quite,close to the places were we wanted to go to. Had a small pet with us,she was also ok with the stay.The beds were great.Water pressure was also good.

  • 4
    « Still a best deal in the area »

    Stayed at this motel a couple years ago so we booked a night again on a recent trip. They are friendly, efficient, clean rooms and this time some updates have been done. The property has a pool and hot tub, free breakfast and is located on the Main St. through town. We had a room on the second story, no elevator, but our room faced the mountains and we were able to watch the sunrise in the morning and enjoy the view, fall colors, over our first cup of coffee. The rates are very good, the beds are super comfortable.

    5
    « Nice Place »

    The rocking chairs outside each room are a special touch. All the people working there are very nice and the breakfast was great. It is convenient to shopping, restaurants, other things to do. Our room was in the back area of the inn and it was very quiet.

    4
    « Maggie Valley »

    It was convenient to restaurants and shops. Short drive or casual walk. This time of year was beautiful. The fall colors were so rich on the mountains. This was my first time visiting this area. I would return and consider staying at this Best Western location. I would also be happy to recommend it to friends and family.

    5
    « Clean, well-appointed room with a view! »

    We stayed at three hotels during our Smokey Mountain honeymoon, and this was by far the cleanest, most comfortable of our rooms. They have clearly been recently remodeled. Breakfast was excellent (waffles, sausage, eggs, cereal, coffee, etc), staff was helpful and attentive, and the location was super convenient. If we stay again, we will ask for a room that is upstairs and in the front, so that we can better enjoy the gorgeous view!

    5
    « Pleasant surprise in Maggie Valley »

    The accommodations were lovely! Attractive, comfortable, very updated with granite counters and stylish sinks. I loved the shower unit, a complete until installed without grout and caulk that always seems to attract mildew. The colors were pleasant, and décor was relatively new, and beds very comfortable. For a fast breakfast, there was quite a variety of hot and cold items., Will certainly consider staying there again when in the area.

    5
    « Excellent hotel, great view, very clean »

    Came in late at night and needed a last minute hotel. This place is great. The view of the mountain is awesome, people are very friendly, the rooms are clean and comfortable and just a great atmosphere. Would definitely come back maybe next time without the kids so we can use the hot tub

    5
    « Wonderful place to stay. »

    The rooms where really nice. I loved that each room has a pair of rocking chairs to sit and enjoy the view. Want to give a shout out to Ashley the night desk clerk, she was absolutely adorable and helpfull. Truly enjoyed our stay. They also accept dogs.

    5
    « Love this hotel!!!! »

    We went to Maggie Valley for the Mustang car show on Oct 1, 2016 and stayed at this hotel for one night. This is one of the best hotels that we've stayed in...ever!!!! The room was excellent....the carpet was fresh and clean, the vanity and bathroom were beautiful and had a window that overlooked the pool(that looked amazing but we didn't try it out because the weather was a bit chilly), the beds slept better than at home and the location was awesome!!!! Rocking chairs outside our door and a beautiful view of the mountains!!!! If we are able to go to the show next year or any other time we visit Maggie Valley we will definitely be a repeat customer of this Best Western Mountainbrook Inn!!!! I HIGHLY recommend this hotel to everyone!!!!

    5
    « Nice hotel variety of free b'fast items »

    This Best Western is conveniently located to many restaurants and a great coffee shop. The rooms where pleasant, very comfortable bed. A nice variety of hot breakfast items,including eggs, sausage and pancakes.

    5
    « Awesome Experience »

    Clean rooms, outstanding service with receptionist and housekeeping staff. Plenty of choices for breakfast. Beautiful hotel with an awesome view. Pet friendly and convenient parking. You will not be disappointed.

  • 4
    « Comfortable »

    This Best Western appears to be recently updated. Very clean, grounds (especially in the back) were pretty and well maintained! Rocking chairs are provided outside each room. Very clean, complimentary soaps and shampoo, etc. were nice. Sound was not a problem, we could not hear people talking in next rooms or walking upstairs! It is pet friendly, but we were not traveling with our pet. Price was reasonable and staff were professional and helpful!

    4
    « Comfy,and Friendly »

    We tried a new place on this visit to Maggie Valley, just for a different perspective, and we were quite happy. Although the first room we were given smelled of smoke, and it was clearly designated as a non smoking room, we were quickly and politely given another room in the same quiet area of the hotel that we had advance requested. The beds gave a restful sleep, the location in the back of the hotel had 2 rockers at the front door that overlooked montains, and we were close to the indoor hot tub, which was well maintained. We didn't do the breakfast as we are great fans of Pops Grits, a great place quite close by. We'd stay here again, the price was right, the location was convenient, and the facility was clean and welcoming.

    4
    « Nice for an overnight stay in Maggie Valley »

    Very warm welcome by front desk. Hotel right on main street in town. We asked for a first floor room and they did accommodate us. The hotel was full. They gave us a room in the building in back of main building. No view but quiet! Rocking chairs outside. Ice machine was close by. Area for breakfast was not though. So if you don't like a lot of walking back area not for you. Our room had great beds and a separate area for sink. There was a microwave & refrigerator. TV on small side but ok. There was a table & 2 chairs. Only problem with room we had was dog barking for 2 hours straight. Can't believe people are so inconsiderate. They probably went to a late dinner & left dog in room. Annoying! Breakfast was ready when we got there. Sausage, scrambled eggs, waffles, oatmeal & other assorted items to include fruit, cereal, etc. Coffee was hot! You also could take a continental breakfast to go. There were a number of bikers staying here but no extra noise like someone had noted previously. Everyone seemed very nice & cordial. We got up early so we could head to Cataloochee to see Elk & explore. This was close & only a short drive. All in all a nice place for a short stay. Our only request is to upgrade lighting. With all the new led light bulbs available it is a must today. Our reading lamp bulb burnt out which we reported at check out.

    5
    « Clean and Comfy »

    Mountainbrook Inn is clean, beds are comfy, staff is professional and caring. Grounds were clean and well cared for. Breakfast was nice and well stocked. Lots of travel advice and maps available regarding local interesting sites. Dog friendly!

    5
    « A very good stay »

    40 couples on 40 motorcycle trikes were no problem for these folks. Our rooms were always clean, the owner furnished a propane grill for us to cook out on, and the wooden rocking chairs placed two to a room were a nice finishing touch. The room rates were average for the area. I plan on staying again next year.

    4
    « Relaxing couple of days »

    With Maggie Valley being part of picturesque North Carolina, you must go and participate in the activities to hiking to golf to shopping. The mountains are beautiful this time of the year and the folks just wonderful

    5
    « Great place to stay »

    Great value for money. Breakfast available, swimming pool nice and clean as were the rooms. From New Zealand we enjoyed the rockers out side our rooms. House keeping was excellent. Rooms were always cleaned and tidy. Walking distance to town and restaurants Thanks

    1
    « No way »

    Decent place fair breakfast Not going back - simple reason one pot out of coffee second one with one cup left mentioned to guy behind counter this morning and he could NOT be bothered to start another pot - left several of us with no coffee

    5
    « great place to stay »

    We were very lucky to be able to get the last room open here on labor day week end. The price was a little more because of it being a Holiday week end. The room was great,the beds comfortable. We were more then happy with every thing the staff couldn't be more helpful. Would stay here again.

    5
    « Nice »

    Rooms r clean, bathroom is small, the beds was squeaky, breakfast was average carb breakfast waffles, yogurt, scrambled eggs, English muffins, you get the idea. With the sports bar being next door made up for everything. I would stay here again

  • 3
    « Best Western Maggie Valley »

    The location of the hotel is great. We had a enclosed trailer and they made room for us to park. The staff was great and very helpful in recommending places to eat, and any events going on. We have stayed here several times, and plan on staying in the near future!

    5
    « Newly renovated »

    1night on our way home. Very clean, very friendly and breakfast included. The bed are brand new with tags still on them, very high off floor, more pillows than I could use. The bathrooms are small, lots of counter space and a desk with 2 chairs. The night got cool out so we sat outside the door, they have 2 rockers there. Not much of a mountain view from front door or back window. We would stay again. Lots of shopping and mom and pop restraunts.

    5
    « Wonderful setting great hotel »

    Reasonable prices, good restaurants within 2 miles either direction, all in all a great stay. Near enough to Cherokee for Casino or 1 hour away from Bryson City for Great Smokey Mountains trains. The views from the hotel are excellent, the Mountains hold you in their hand

    5
    « All around Perfect hotel »

    The staff at this hotel is awesome. They are incredible on every level! So friendly, so kind and they really know the area. The rooms are updated and clean in this particular property. The bathroom sinks are vessels!! The room was spotless. Great parking. Guest pool and indoor hot tub. Nice view. In the middle of everything Maggie Valley has to offer. You may find another hotel equal but you won't find one any better than this Best Western!

    5
    « Love staying at the Best Western Mountainbrook Inn in Maggie Valley NC »

    Have stayed here at the Best Western Mountainbrook Inn many times over several years. Have always been met by friendly staff that have always made my stay a good one. The rooms have been remodeled and they are always clean. Location has great views of the mountains. I'm looking forward to the next trip this fall when the leaves change. And I plan on staying at the Best Western Mountainbrook Inn.

    5
    « Loved it »

    A great hotel in the heart of Maggie Valley. Great service, clean, very nice accommodations. Highly recommend. And it's pet friendly! There are shops and restaurants all around to walk too. Perfect location.

    5
    « our anniversary 13th »

    we enjoyed the pool and all....just noisy from upstairs loved the breakfast. I love the beds and the staff. the convenience to the bar next door to shopping and eating joints. mattresses slept so good

    4
    « nice stay »

    pool and hot tub clean the service was great they cleaned room fast they left coffee beds were comfortable noise was not there great parking would stay on my next trip bw great hotels country wide use them the most

    2
    « Rooms ok. Staff...not so much. »

    Staff is apparently not capable of properly updating information into their computer system. We asked them twice to update our contact information and they did not. We ended up leaving a very important item in the room and they were unable to contact us to let us know because they had failed to update our info. Luckily we caught it ourselves but still suffered a major delay in our travel. When confronted about the issue the hostess was very rude.

    4
    « A pleasant surprise! »

    Our room was very clean and roomy. It had a microwave and a small refrigerator. We had a comfortable two night stay with a wonderful night's sleep. On a very hot summer night , the air conditioning had no trouble keeping the room cool. The location of the hotel was in the center of town and the rocking chairs outside the doors provided a great place to watch the bikes and admire the beautiful mountain scenery. Breakfast was adequate with eggs and sausage at well as waffles and all the other continental breakfast items. The only problem I had was the small room in which breakfast was served, almost as it was an after thought during construction.

  • 4
    « good value »

    The Maggie Valley BW provided good value. It is not luxurious, but quite acceptable. Rooms and hotel area were updated, clean, and quiet. The bed sagged a bit in the middle but was fine despite that. Staff was always very helpful. We would definitely return.

    4
    « Very busy weekend »

    We arrived during a time when most hotels were booked due to a large festival in town. I was originally concerned about potential noise and cleanliness and was proven wrong. The staff was great, the room was clean, and we slept very comfortably. There are many restaurants you can walk to.

    4
    « Great View, Great Staff »

    Rooms are clean, staff is very accommodating, there are healthy choices available in the free breakfast, and the view is amazing. Every time I go to Maggie Valley this is where I stay. I look forward to another week-long stay next year.

    5
    « Wonderful! »

    The Best Western Mountainbrook Inn in Maggie Valley, NC, has been wonderful for our motorcycle rallies the past 4 years I've been attending. They are inviting, pleasant, and even nice enough to offer towels for everyone to be able to clean our bikes after rides in the area. The breakfast provided is an added perk to the clean, comfortable rooms.

    5
    « Great place to stay »

    For the past five years our group has stayed at Best Western Mountainbrook Inn in Maggie Valley. The hotel is clean and affordable - the staff is friendly and courteous - the hotel is located close to restaurants and shops. Highly recommend this hotel when you visit Maggie Valley -

    5
    « SERR »

    I have stayed at this hotel for a seven day period each time for the last 5 years and enjoy my stay each time, and I plan on coming back next year as well. It's clean, comfortable and is always a pleasant experience.

    5
    « Relaxing and pet friendly »

    Very friendly staff, rooms very nice, and we were able to enjoy bringing our dog. Enjoyed the pool as well! This hotel is very convenient to all of the sites and right in the middle of town. We really enjoyed our stay.

    5
    « Great Stay! »

    I felt that the hotel offered Great service. The surroundings were absolutely beautiful tucked away in the mountains. There is many sites and adventures to take, excellent access to shopping and everything that you may need to have a great time! The areas seems safe! I was told that there were 2 hospitals in a close vicinity. Don't speed through the town. The police are watching. The food and restaurants are great in the area. Make sure to visit Wheels Through time and Cherokee casino.

    5
    « Nice hotel and beautiful view! »

    This is a nice, older, hotel but well maintained. Rooms were very clean, beds were extremely comfortable, with a refrigerator. The view outside the door was the best though. You open the door and you see the mountains right on the other side of the street. The breakfast was the usual continental but with sausage and hot eggs. This is a beautiful valley and a nice hotel to come back to after enjoying the Great Smoky Mountains and the Cherokee Indian Reservation. Would definitely stay here again.

    5
    « Nice view! »

    Nice hotel!!! Definitely would stay here again... AWESOME view of mountains!! Nice Clean rooms..nice pool and hot tub! Great place that lots of bikes stay! Lots of nearby shops and restaurants..friendly staff..

  • 5
    « nice place with good service »

    Clean, good breakfast, very good service. Gave us a discount when they made an small error. No problem getting more towels. Very hot shower (important to me). Served breakfast past the cutoff time and there was plenty of all choices.

    4
    « Been here dozen times, great for Bikers »

    Located about midway in Maggie Valley, located next to a very good watering hole and restaurant. WiFi good, great pool, awesome hot tub, breakfast good but I recommend going to Country Vettles. If you are motorcycle ask for the front building and downstairs. You can literally set in a rocking chair and put your feet on your front tire! Always someone outside willing to talk about the awesome rides there are in this area! My only complaint here is sometimes a little pricey.... But it's clean, hot water and friendly staff.

    5
    « Very clean »

    Spent two nights here and found the hotel to be very clean. Plenty of fresh paint and even the parking lot was freshly resealed. Beds were comfortable but just a little squeaky and the A/C worked great after hot days on the bike. Hotel was within walking distance of a few restaurants.

    4
    « Maggie Valley »

    This is a very nice motel, good parking, pet friendly, nice guest laundry. Had a nice spot for the dog and the grounds were well maintained. Very quiet as we were on the backside of the motel, away from the main road. Had a pleasant sitting area with table to work on the computer and plan the next portion of our trip.

    2
    « Stay away from Best Western Mountainbrook Inn, Maggie Valley NC »

    Hotel is overpriced and the staff showed that they do not care about the returning customers. I needed to stay an extra night and the cost went up almost 25%. Value for what I paid was insulting. This Hotel is outdated and not worth what I paid. They charge what I would spend on a 4 star hotel in a large city. Just unbelievable that they can charge this amount for what the state of this hotel is in.

    3
    « Comfortable Hotel in the Maggie Valley, NC Area »

    This is a decent hotel in the Maggie Valley area. The rooms were a little dated, but we just used it to spend the night before riding our motorcycles to the Tail of the Dragon. For a one night stay, it was not too bad.

    3
    « Disappointed »

    After seeing so many 4 and 5 star reviews for this hotel, we were really disappointed. The room smelled!!! It had a damp, moldy smell the whole time we were there, even after keeping the room door open for an hour each morning. The carpet is FILTHY. We gave our kids a bath, then within 30 minutes of them running around the room in their bare feet, their feet were BLACK. Every day we had to get extra towels from the desk. The maid failed to replace the number of towels she removed from the room. (We even left a tip) There is no exercise room. Breakfast is the same every day. (Lets mix it up a bit)

    5
    « Great Exprience »

    Newly renovated hotel in Maggie Valley, NC Would highly recommend this hotel for staying. The beds were wonderful, very clean room with all the amenites you could ask for. The check in was very efficient, housekeeping efficient, and check out very smooth. The location is great and close to the Conference Center, at Lake Junaluska, and to Harrah's Cherokee, and to the ski slopes. Several eating places near by Maggie Valley and Waynesville.

    4
    « Good Quality Chain Motel »

    When I go to Maggie Valley or Waynesville, I always check out this lodging option. It is not a luxury motel, but one that is always crowded. It is also one that is friendly and well-kept. Every year when I go back for a conference in the area the desk clerk calls me by name and welcomes me back. That's rare for a chain motel. The room are standard but clean and comfortable. The TV remote is always in a sanitized sleeve which I have never seen before. The location is great for everything in Maggie Valley and the price is very reasonable. I would recommend a second floor room as it gets you off the parking lot level. If you want a big breakfast I would recommend that you go to a nearby restaurant.

    5
    « Came back again after a few years. »

    I don't know how to start this review off. Overall the receptionist was very friendly and our visit was fine till the end of our last day here. I got burned on my legs in the shower j yelled for my wife to help me cuz the water was so boiling I could not reach to turn it off. Well she turned it down took a while for it to cool down and then all of a sudden the water pipes began to make all kinds of noise the ceiling came down in our room. Iam not trying to make this place look bad but I feel kind of disrespected and insulted for the $18 they gave me off for my room and got a email for a discount on the next stay. I don't think they understand how bad my legs hurt from that hot water!! Overall this is a nice hotel maybe they have a lack of maintenance on the facility.

  • 4
    « Stay in Maggie Valley NC »

    Nice shower head, bed was nice, and the rocking chair were very nice outside. The breakfast was small danish's, bagels, small muffins, milk, juices, sausage, eggs, coffee, oatmeal, grits, apples, and bananas.

    5
    « Nice place to stay »

    I was here only for overnight. The room was clean and updated. Beds were very comfortable. Breakfast was also very good with a wide selection. Staff was helpful at check-in and checkout. I would stay here again on a return trip.

    4
    « Nice »

    We stayed here overnight on our way to Gatlinburg. Our room was very nice, much roomier than I had expected. Front Desk service was very good. Breakfast was good. The usual fare. They did have a toppings bar for yogurt/oatmeal which I thought was cool but some of the toppings (granola, coconut, raisins) looked like they had been there a long time. Decided to pass on that. Overall, a very pleasant stay. Would definitely stay there again when passing through.

    5
    « Nice »

    It is a nice hotel!! Great view of the mountains. Bed was comfy. We didn't hear the other guests coming in and out of their rooms so that is definitely a plus. The breakfast was decent but there isn't much room in the dining area.

    5
    « Motrcycle Friendly »

    I stay here often due to the cleanliness of the rooms and the friendly staff. Nice area and the location of the hotel is good to go just about anywhere. Close to a number of restaurants and shops.. the most important part for me is you can park and see your motorcycle.

    5
    « Customer Service Satisfaction »

    My husband and I always stay here while in Maggie Valley, a few times a year and I wanted to compliment their front desk customer service, especially Sebrena! There was an issue, totally unavoidable, and she did not hesitate to correct the issue! It assured our continuing to recommend and stay with them on future trips! Good job!

    4
    « Overnight in Maggie Valley »

    Friends and I were touring the mountains and hit Maggie Valley about sundown. The hotel was in very good shape, very clean and well appointed room. They offered free breakfast bar with the usual fare, but it was adequate. Several restaurants within a few minutes walk or drive. We ate at the local Mexican restaurant for dinner which was good. double room was less that $90/night.

    5
    « Improved between stays! »

    We frequently come back to WNC for family visits and other reasons, and this hotel is well-situated in Maggie Valley to visit Cherokee and Swain County as well as Haywood County. We stayed here last Thanksgiving, and the minor issues we had last time were resolved by the time we came up for summer.

    5
    « Excellent hotel and great location »

    This was my third stay at this hotel and everything was great as usual. Sabrina at the front desk made check in and check out a pleasure. The rooms are spotless and the included breakfast is very good and filling. The hotel is located close to the Blue Ridge Parkway and the Wheels Through Time Motorcycle Museum, and all of the things to do in Maggie Valley. The price is right also.

    4
    « Decent stay in the mountains »

    As a member of the Harley Owners Group, I frequently stay at Best Western properties which has a program with HOG. Bike owners are looking for a clean, quiet place to stay with bike parking in front of your room. This BW property offered all of that. Given this is low season, there were plenty of first floor rooms with parking at my door. There is nothing special about this place, no great amenities or look. Though it is situated along side the major road, I did not hear much road noise and was never awoken in the middle of the night. What it gives you is a clean room, comfortable bed and is close to restaurants and attractions such as the Wheel Through Time museum. What is attractive is the reasonable price. When I return to Maggie Valley, I will book this place again.

  • 5
    « Wonderful Hotel »

    Fantastic location. This hotel is close to places to eat, museums and local shops. The staff was extraordinary and made me feel like part of their family. I would go out of my way to stay at this hotel again.

    5
    « Love this place »

    This is our 2nd year staying here while we travel down south. It is beautiful! The staff is friendly and the rooms are beyond clean. I swear there is a pillow for every comfort level on the bed waiting for you. We will keep coming here, guaranteed!

    5
    « Maggie Valley »

    Convenient location with clean, nicely furnished, large rooms. Desk staff was friendly and helpful. I found the price very competitive for the area. We'll will return to this property the next time we visit the Smoky Mountain NP.

    5
    « Exceptional accommodations & staff service at a bargain price! »

    Great service at check-in from Jonathan. He also was very helpful when I was booking my next visit to the area in a few weeks. He is very professional, courteous, and friendly. Ashley assisted me with the check-out/check-in from using points to paying room rate. She was also very professional and friendly. eager to help...very proactive. The bed was extremely comfortable and super clean including the mini-fridge and microwave. Bedding also crisp & clean. The room was very well accommodated & comfortable. I especially like the upgraded rectangular bathroom sink! I always check the hvac filters and look at the coil fins. I was very pleased to find clean filters and perfectly clean coil fins. About 80 % of hotels I stay fail this inspection. Considering the quality of the accommodations, the center of Maggie Valley location, and the exceptional service, the $62.99 weekday rate is not only a true value, its really a bargain. Kudos to the owner on his operation!

    5
    « Top Notch in My View »

    Fantastic location in Blue Ridge Mountains! Very close to the mountain parkway, places to eat, and local shops. Real nice view from porch chairs outside the room. Staff was courteous and helpful both at check in (guy) and check out (gal). Room was more than comfortable and roomy. Slept well and enjoyed a nice warm breakfast before leaving. Thanks!

    4
    « Museum stay »

    We stayed here overnight to go to Wheels through time museum. We weren't sure we're to stay so we drove around and found this place. It was very nice and the young lady at the front desk was nice and informative. It is in a picturesque area. The breakfast was nice. I would recommend staying here .

    4
    « Two night stay »

    We were pleased with our stay at this Best Western. We wanted to stay in an area between Cherokee and Asheville and this suited us perfectly. The rooms were clean and the beds comfortable. The breakfast had enough selections to keep us satisfied for 2 mornings (waffles, bagels, fruit, etc). We stayed in a building behind the main hotel and it was quiet.

    4
    « Pleased »

    We were passing through and needed a pet friendly place to stay. Was very pleased that the room was non smoking and pet friendly. The beds slept very well and the room was very clean. Will log this hotel in our travel book.

    5
    « Great Hotel »

    Stayed 3 nights. Was an alternative to Baymont and Harrah's. Convenient to Cherokee casino. We enjoyed our stay. The staff was friendly and helpful. Breakfast was fine. Enjoyed the waffles. The only issue was (not related to Best Western) many restaurants were closed and not scheduled to reopen until April 1st.

    5
    « No drama town, no drama hotel. »

    If you're looking for a quaint, clean, hospitable hotel in the sleepy ski town of Maggie Valley, consider this Best Western. Easy parking, complimentary breakfast, clean rooms, and helpful staff is what we were looking for and that's exactly what we found.

  • 5
    « Great place!! »

    We loved our stay here. The room was big and looked very nice. It was very clean. The staff were very helpful and friendly! They have great pet friendly rooms, too. Would definitely recommend this motel to anyone who wants to stay in the Maggie Valley/Cherokee area.

    5
    « great stay for the price »

    this is the third time we have stayed and every time has been great. Near the slopes and kids get free ski lift. The breakfast is good and rooms are extra clean. For the cost this was a great deal. I would recommend to everyone.

    4
    « Quick ski trip »

    We stayed here one night. It's an older place but has been well maintained and renovated. The bathroom is on the small side and still has the old set up of the sink being on the outside. The beds were comfy. The room has plenty of room is you need to bring a pack n play. Breakfast is on the small side but I left full. For the price it fits nicely. I'd happily stay here again.

    4
    « BW Mountainbrook Maggie Valley NC »

    every time we go skiing to North Caroline we stay at this hotel , very clean . staff is very friendly , clean rooms , and breakfast in the morning . oh and is very close to Cataloochee which is the main reason we go to Maggie Valley , I would definitely recommend this hotel to others , thank you .

    4
    « Nice Hotel for the money. Great value. »

    It appears that most hotels in the Maggie Valley area were built years ago - some have been maintained much better than others. The Best Western has been upgraded and remodeled. Guest rooms are clean, new carpet, granite bathroom counters, upgraded shower/bath, comfortable beds, etc. They have an indoor/covered pool and hot tub. A limited continental breakfast is also available. I stayed here with a ski group with my kids. Would highly recommend. 20 minute drive to the ski area.

    4
    « Quick Ski trip »

    This Best Western exceeded my expectations for a motel in a little mountain town. It was clean, safe and nicely appointed. My only gripe was that the beds were hard. There was a good variety for breakfast.

    4
    « Great location, great service »

    Located in a great spot close to the Cataloochee Ski Lodge. The service was excellent and great continental breakfast was included. Great overall experience for our first stay in Maggie Valley. I would definitely recommend this hotel to others and plan to come back soon!

    5
    « Family snow tubing vaca in maggy valley »

    Nice quite hotel. I loved the FREE breakfasts: eggs sausage waffles yogurt muffins bagels pastries cereal milk coffee.. yumm... there was a heated pool and jacuzzi next door that you are allowed to use. Room was clean, sheets and pillows were clean. I had to asked for new sheets on the pull out couch because I guess whoever was sitting on it maybe was eating on the couch and crumbs had gotten down in the couch but that can be expected. Other than that it was perfect 4 a comfortable, nice, safe place to sleep and it was great for the budget too.

    3
    « Good stay »

    Got a king bed. It had a couch, microwave, and fridge. Room was clean. Overall stay was great, just had to get used to opening up to the outside. Heard street noise, but that was expected. It was very close to ski resort, that was a bonus!

    3
    « Great dog yard »

    Maggie's valley is always a great place to visit, this time we stayed at the Best Western And we were not disappointed with a moderate hotel with a dog yard. All of the dog lovers are on the ground floor and in the back together. This area is large enough our puppy was extremely happy after our long drive to be able to run and romp.

  • 5
    « Very nice ! »

    Very nice place to stay. I stayed the first night in Waynesville because I didn't know the area. Went skiing at Cataloochi ski area, which is about 10 minuets from hotel. Property is very clean. The remote was even in a "fresh bag". I found the bed to be very firm, almost to the point of being hard.

    5
    « Maggie Valley, NC »

    Nice hotel, friendly staff, clean, quiet room. Heat was great, not noisy like some places. Bed very comfortable Close to highway, but quiet. Nice restaurants nearby, lots of shopping in town. Would definitely stay here again

    4
    « We Enjoyed Our Stay »

    We were booked for 4 nights over the Thanksgiving holiday, our daughter lives close by. As it turns out my daughter did not have any water at her place so we showed up at the last minute and asked if we could possibly have another room for my daughter and her friend. They not only got her a room, they got her one right next door to us! The staff was just so friendly and helpful, from the front desk to the housekeeping services,everyone did a spectacular job. Our rooms were great! The beds were very comfortable with four pillows on each one. The bedding was so soft and our duvet was quite heavy. Sadly it never got cold enough for us to really enjoy them properly but that is on mother nature. The bathrooms were just fine, plenty of towels and space. We were on the back side on the second floor. I wish there had been an elevator but using the stairs helped me keep up my lucky streak of not gaining weight on vacation. My husband and I never made it to continental breakfast but everyone in my daughters room said it was really good. There were restaurants aplenty within walking distance, lots more within a five minute drive. Also lots of little shopping strips, antique stores, potters and country crafts. I would definitely book this hotel again. We had a great time.

    2
    « Duped »

    We attended a wedding in Maggie Valley and this motel was listed on the invitation. Online the rooms looked modern and nice but in reality this is an old motel that has been flipped. The furniture and bedding have been updated but this is still an old motel room with a tiny bathroom, old AC, slow plumbing, and tiny bathroom fixtures. The mattress was cheap, uncomfortable and noisy. Most of the rooms face a busy 4-lane highway. If you stay here, be sure and ask for a top floor and a quieter room in the back of the hotel. The exterior was not tidy nor well kept. Breakfast was very minimal. It was served in the very small lobby of the motel. The staff was not friendly, courteous or accommodating to not only us but we observed to other guests as well. Another guest in the wedding party stayed one night and checked out early due to his noisy downstairs room and discomfort. Our local wedding host suggested Smoky Falls Lodge down the street if we wanted to check out. Also, the Maggie Valley Country Club 2 bdroom condo's were lovely if you have a larger group. This room was not worth the $89 AARP rate we paid. It was adequate for our wedding stay but I would not stay here again. We used to trust the Best Western brand in choosing a hotel but we were very disappointed that they would allow this motel to be part of their franchise. Be aware that alot of the Maggie Valley motels are old like this.( We saw Boyd Mountain Log Cabins that also looked very nice). Good luck.

    4
    « Mountainbrook Meets Approval »

    Housekeeping and staff are effective and cordial, though I do not recommend coming one hour early or they will charge you a fee. Overall room quality is good, with most amenities and wi-fi being available. Our only complaint is that beds were a bit firm and it forced us to sleep in separate queen-size beds. Some neighbor noise drifted in, but it was Thanksgiving. Their breakfast was consistently good, though they lacked a toaster when I stayed.

    5
    « Great place in nice small town »

    Made several motorcycle trips to the Blue Ridge Mountains. My friends and I have have stayed at the Best Western on a few occasions and have always returned after trying other places. The Hotel is also clean and the staff is nice. Maggie Valley is a nice place to relax after a day on the mountain road. Small and quiet. Just don't wait to late to eat dinner. Town shuts down early and you'll have to go to the Subway, which is ok.

    5
    « Maggie Valley Visit »

    This is a very nice motel that is conveniently located in the heart of Maggie Valley with nice views. The rooms are nice and clean and appear to be newly decorated. Very friendly and pleasant staff. Efficient check in and check out. Definitely would stay there again.

    5
    « Awesome place to stay! »

    always stay at this Best Western when traveling in this area. Staff is so nice and helpful. Rooms are always clean and spotless. Beautiful mountain views and quiet. Very tranquil. Very close to a wonderful gift shop...Cabbage Rose. A must-visit gift shop.

    4
    « Great, safe, grassy yard for kids »

    This 2 story hotel has lots of Little pieces that make for comfort in a recently refurbished hotel. You can have street facing rooms or a back side very quiet room to sit in your rocker and experience the mountains. You can plug your electronics in at the base of the bedside lamps. That is a convenience I cherish. The grassy yard protected on 4 sides is a perfect place for children to chase, play, and move around. The breakfast has everything you expect well displayed. The front desk staff was young and did their job. They do read their reservation requests and pay attention to assign you your requested comfort. Location was right in the middle of the strip for coming and going.

    5
    « Visiting Maggie Valley and Cherokee, NC »

    Excellent location. Convenient to everything in Maggie Valley and a beautiful drive to Cherokee which was only approximately 20 miles (give or take) away as well as a lot of other towns in the same general vicinity. It's an older building (as most are in the area) but it has been well-maintained. Our bed was super comfortable too. We stayed one night as it was a quick trip to the mountains, but be equally as good for a longer stay. Highly recommend staying here.

  • 5
    « Pleasant Stay »

    This is our second time staying at a Best Western. I was very pleased with our stay. Rooms were big. Nice wake up from their showers with a massage feeling. For sure we will be turning for another stay.

    4
    « Great Value for the Price »

    This is not the Taj Mahal by any means, but a nice motel for the price. Room was clean and comfortable, bath worked well, breakfast filling, and staff helpful and polite. We got a good quiet rest each night - even on the bottom floor - after sightseeing, which was all we wanted. Enjoyed and would stay here again!

    5
    « Always a Great Stay! »

    I love staying here. Let me list the reasons...... It's in Maggie Valley The beds are awesome The rooms are very clean The pillows are the best! The breakfast is good Jonathan and Sabrina are awesome! We stay here every trip and have never been disappointed.

    5
    « Great hotel »

    If you are visiting Cherokee or Maggie Valley, NC this is an excellent choice. The location is in downtown Maggie Valley and very convenient to both Cherokee and Asheville, NC. The view is beautiful. The staff was very nice and helpful. We stayed in a "pet-friendly" room. It was very nice. Very clean and smelled great. There is a great pet walking/excercise area in the back of the hotel away from the road and traffic. This was the second time that we had stayed here, and will go back if we are in the area again. We have stayed in 20 or so of the local hotels and cabins in the area over the last 25 years, and this is one of the best. Heartily recommend this hotel to anyone.

    4
    « Great affordable hotel »

    We have stayed lots of times at Best Western in Maggie Valley...Prices are great, top floor rooms are wonderful...Bottom floor rooms are way too much noise, all times of the night & early morning !!! Never had any problems there on top floor, ran into few minor problems this last time with plumbing issues as well.

    3
    « Decent hotel »

    This is a good hotel, nothing fancy. The room was clean and it fits into the Maggie valley scene. The breakfast was actually pretty good. No complaints at all but it is what it is. It is a quaint setting and the chairs outside the room are a nice touch but know the mountain view is across the street.

    5
    « Nice place »

    Although the we only stayed one night, the service was great,the people were friendly,the breakfast was great, and it's biker friendly.we stayed here to see the Wheels Through Tme Museam and enjoyed our short stay with Best Western.

    4
    « Fall Cycle Riders »

    Great location for motorcycle enthusiasts, excellent amenities, clean and comfortable rooms, bathrooms also clean and remodeled, continental breakfast is ample and filling, cost basis on the high side even with a group rate.

    4
    « Not Bad for the Price or Location »

    It's definitely not a 4 star property in terms of motel - a 2 or 3 star, but it's well above what I expected. Wifi was decent, better than some locations and bigger and more expensive chains. The bed was ok. I've had better and many worse. The room a/c did have some trouble getting cool - had to crank it to max cold to get much cooling. The room comes with a fridge and microwave. They've tried updating the sink, but it's an above counter bowl that didn't seem to fit in. The faucet was also a bit loose. The same for the shower, but it did have good pressure and temperature. The bathroom is very tiny with a small round toilet instead of the larger oblong toilets in most chains. There was a vent which was nice that many newer properties don't have. Breakfast was limited with yogurt, cereal, and breads. The hot items were eggs I skipped and sausage patties that were ok. If looking for a place to stay, I wouldn't hesitate to stay here again.

    5
    « The Best in Western North Carolina! »

    I'm a repeat customer at this property. The rooms are always very clean and the staff very friendly. Everything is well kept and this Motel offers a great value for the price. It is very motorcycle friendly with guests like myself that appreciate a good place to stay while on vacation. There is a good sports bar next door with decent food and good service which is very convenient.

  • 5
    « Fantastic place to stay »

    This motel is fantastic, very clean, rugs, paint all the decor is fresh and new looking. The staff was very pleasant and was at the same time efficient. We rented a handicap room on the ground floor . It was large and clean. The furnishing's were like new, the bed was fantastic not to soft and not to hard. The bathroom was large the tile and grout sparkling clean. We had a quite two days, from our room we could not hear any highway noise at all. Every room had two rocking chairs outside and we spent a lot of time enjoying the weather and rocking. The breakfast area was clean and fresh, the food while nothing special was delicious . The menu ranged from waffles to eggs, sausage as well as cereal, muffins, juice coffee etc.

 

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·Desde Asheville/Charlotte: tome la salida 27 a US 19 sur, salga a la derecha y el BEST WESTERN Mountainbrook Inn estará a su izquierda. ·Desde Knoxville: tome la salida 20 y luego 276 sur a US 19 sur y gire a la derecha. Encontrará el BEST WESTERN Mountainbrook Inn a su izquierda. ·Desde Cherokee: tome US 441 sur a US 19 norte (Maggie Valley) y el BEST WESTERN Mountainbrook Inn estará a su derecha. ·Desde Atlanta y puntos del sur: tome US 441 a US 23, salga a la ciudad de Waynesville (salida 102A). Tome 276 norte a US 19 sur, gire a la izquierda y el BEST WESTERN Mountainbrook Inn estará a su izquierda.

 

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