BEST WESTERN Plus Liverpool-Syracuse Inn & Suites,  Liverpool

4.0/5  - basé sur 513 notations.
136 Transistor Pkwy, 13088-6015, Liverpool, United States - Ver el mapa
+1 315 701 4400 +1 315 701 2712

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  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Aparcamiento gratuito
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Descubra la belleza y el encanto de la zona central de Nueva York desde este hotel de Liverpool situado a poca distancia de Destiny USA, el recinto ferial del Estado de Nueva York y la Universidad de Syracuse. Con una fantástica ubicación junto a salida 37 la carretera interestatal 90 o la salida 25 de la I-81 en Nueva York, la New York Thruway, el BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites le permitirá disfrutar de las numerosas atracciones de la zona. Disfrute de magníficas compras en el cercano centro comercial Destiny USA (antes Carousel Center) o el centro comercial de tiendas directas de fábrica Waterloo Outlet Mall. Disfrute de un concierto o de una exposición en el recinto ferial del Estado de Nueva York, situado a sólo 11 kilómetros de este hotel de Liverpool. Como alternativa, también puede visitar el pintoresco parque del Lago Onondaga, un fantástico lugar para pasear, correr o ir bicicleta. El BEST WESTERN PLUS Liverpool es asimismo la opción de alojamiento idónea para familiares y amigos de visita a estudiantes de los colegios universitarios cercanos, entre los que se incluyen la Universidad Syracuse, el colegio universitario LeMoyne y la Universidad Cornell, así como para pacientes del Hospital Universitario. ¿Viaja por negocios? Nuestro hotel está situado a sólo unos minutos de Lockheed Martin, National Grid, Time Warner Cable y New Venture Gear, además de otras muchas empresas. Para mayor comodidad de los huéspedes, nuestro hotel ofrece también servicios limitados de negocios, salas de reuniones y una fantástica ubicación a 6,5 kilómetros del aeropuerto internacional de Syracuse Hancock. El BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites cuenta con un fantástico servicio de atención al cliente yunas instalaciones de primer nivel a unos precios muy asequibles. Las amplias habitaciones de este hotel que admite mascotas del área de Syracuse cuentan con televisión por cable vía satélite con HBO® y acceso a Internet de alta velocidad inalámbrico. Comience cada mañana con un desayuno caliente completo gratuito antes de hacer ejercicio en el gimnasio o relajarse en la piscina cubierta y la bañera de hidromasaje. Tanto si se encuentra en viaje de placer como de negocios en la zona, el BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites es el lugar idóneo para satisfacer todas sus necesidades. Póngase en contacto con nuestro cordial personal para comenzar a planificar su estancia hoy mismo. Disfrute de su estancia en nuestro hotel.

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Habitación 1

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Basado en la opinión de 513 huéspedes
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NOTA EMITIDA CONSULTAR LA OPINIONES PARA NOTAS RESUMEN
Excelente
 
223
Muy bueno
 
182
Bueno
 
65
Mediocre
 
30
Horrible
 
13
Con amigos Con amigos 49
De negocios De negocios 66
En familia En familia 242
En pareja En pareja 118
En solitario En solitario 17
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BEST WESTERN Plus Liverpool-Syracuse Inn & Suites,Liverpool
  • 4
    « Return Every Year for Christmas Shopping »

    The hotel is very comfortable, they serve a hardy breakfast, and it is generally quiet & well maintained. It is close to shopping & restaurants. Meets our needs for our two day trip. We will be back next year.

    5
    « Hereford traveler »

    This hotel is comfortable, clean and easy access to major highways. The breakfast was good but not exceptional. It is close to major malls, Syracuse University, and other nearby attractions. It's a nice hotel for singles, couples or families.

    4
    « Large rooms and friendly front desk staff »

    We stayed here on a little shopping trip it's not far from the Destiny USA mall. Shout out to Sam at the front desk he was super helpful and friendly. Couple of downsides the people above us seemed to think they were practicing for Riverdance now and again that happens. Someone else mentioned the cold breakfast items ... that's still a lukewarm problem but I used the microwave to warm the eggs and sausage.

    3
    « Still a good place to stay »

    My Wife and I spent 2 nights at the Best Western Plus Syracuse, this is the 2nd time we have stayed here. The price was good, and your very close to the Destiny USA mall. We checked in very late Friday night coming from Montreal, we got the room next to the elevator on the 2nd floor. Suprisingly I actually did not hear any noise, except for the cars on the nearby highway but it was faint. Check in was great, the room was clean. Shame the bathroom needs some maintenance, cracked tiles and the shower diverter needs some grease. Nothing serious, I would stay here again.

    5
    « Always good »

    On our trip this year traveling around the States,we seem to seek out Best Western Hotels where we feel comfortable and relaxed,we really enjoyed our nights stay in the Liverpool Bests Western my sister and myself in one Quiet room and our Daughters in another next door, having lots of laughs, breakfast lots as usual to choose from in the continental type food ,after a good nights sleep in comfy beds,ready to go further on our travels

    5
    « Great stay with fantastic staff »

    Great check in with friendly staff. Rooms spacious and clean. Breakfast hot/cold items that were keep well stocked. Staff trustful as noted when I. D. Left behind and staff kept documents secure until picked up.

    4
    « Good enough for the night! »

    We checked in fairly late and the gentleman at the front desk was super friendly and informative. Breakfast was well stocked and included cereal, bread products, waffle makers, eggs, sausage and yogurt. Many beverage options as well! While not luxurious, our room was clean and comfortable. The in room mini fridge is always an added bonus. No complaints for the value!

    2
    « Overrated »

    Upon seeing the word "Plus" after "Best Western", I had high expectations for the hotel in regards to their services and cleanliness. I expected a little hint of luxury but the decor seemed just as accommodating as any 2 star hotel. The curtain in my bathroom was thinning and looked to be worn out. There was a dirty stain on one of the chairs by the table. The breakfast was pretty diverse, which was nice.

    5
    « Great getaway »

    Fast & efficient check in. Large clean room with a very comfortable King size bed. Wifi hook up was fast. Very quiet. Easy accessibility to Destiny Mall & Dinosaur Bar-B-Cue. Hot & cold buffet breakfast was delicious & was included. Staff were very friendly. We will return.

    4
    « Good choice for those with pets (or without!) »

    As he often does, our smaller dog came with us to this hotel. Our son had a later in the day, away college game in Morrisville with no close, certainly no pet friendly, hotel availability to the college. A win meant we needed to return the next day, thus we decided to split the difference between our son's school (1 hr further southwest from this BW plus) and Morrisville (47 minutes southeast from BW plus Liverpool/Syracuse, but easy route to hotel, even in the dark) so the next days travels would be minimized either way we needed to go, as home was over 4hrs away. The first room assigned had a "Do not disturb" sign on the door, nor did the card key work. We went back to the desk where a simple misread hand written number earlier between two employees caused a wrong room to previously be issued. It was no issue for us, but the front desk guy remaining on duty was multiple times very apologetic. We had no issue, realizing mistakes happen. We got our reissued new room, which was on the 2nd floor. It was at the end of the hotel nearest the thruway, with just 2 rooms and then 2 conference rooms, so VERY quite and perfect for having our dog. He is dog typical in that hearing unknown people outside the newly strange room can cause him to let out a "protection of us" warning bark, at times, of which we like to limit for everyones comfort. He heard NOTHING all night and thus not even one small protection growl. I turned the fan in the room to "on," thus it continued running constantly, creating enough white noise that drowned out any minimal thruway vehicle noise. As well, being set off from the main hall traffic kept our dog and us from hearing ANYTHING all night! So, for a hotel we slept very well! Hotel was clean and comfortable and certainly was at the expected class level of a Best Western class hotel- which is what I base my star rating reviews off of, aka not expecting the Park Plaza at a traveler rated hotel, but the BW plus Liverpool/Syracuse was very nice for it's class level. If being ultra picky, which I'm not, but may matter to you thus I'll mention, the hall carpeting is showing a little wear and our bathroom floor had a few broken porcelain tiles (not uncommon in any home with tile). A few more obscure things in the room that you might only "spring clean" if it were your home, may be headed towards that spring need, but honestly no issue. If it is, you are staying at the wrong class hotel and didn't pay enough money for what you are expecting. For the central NY Finger Lakes area hotel prices, this hotel is a better buy considering price, condition and value. What I consider to be a bonus at any hotel, complimentary breakfast, was on par with breakfast typical to this type of hotel and served its purpose. There is an indoor pool that we didn't get to use, or actually even see. You are asked to call the hotel directly if booking with a dog. They only have so many pet rooms to issue, so don't just show up with a dog if they still have bookable rooms showing online, as they might not have a "dog" room available, call. Great pet hotel (little pricier pet fee at $25 than many, BUT it WAS silent for our pet and thus us and all guest!) and I would recommend it for those without a pet too! This is a decent, quiet hotel to lay your head on a clean pillow, nice room, with easy on/off access to the Thruway near western Syracuse.

  • 1
    « Looking for another hotel »

    Our stay was for 3 nights. It was the worst experience I have had in all the years of my travels. 2 smoke alarms, Our room was assigned to someone else and they walked into our room, the hotel had us leaving a day earlier, provided confirmation told it was take care of, left our room for a while and on return found we were locked out of our room. Given a wake up call and hour early, then overcharged for the night the hotel did not have us listed for. Extremely poor and would not recommend to anyone.

    5
    « Great Spot For 1 Night Stay »

    Best Western always does a great job. The room we had was very clean and big. Pull out couch, 2 queen beds, 2 TVs, a mini fridge and microwave. The bathroom was spacious with an automatic closing door. It is a 2 story building hotel. We were on the second floor and there is an elevator and stairs. Breakfast was included with our stay. It was in the front lobby. Make sure you go early as it filled up pretty quickly and there are only a few tables. A good variety of breakfast foods, waffles, eggs, sausage, toast, bagels, fruit. Great spot for an overnight stay. Not much around but short 5 minute drive to the main drag. The front desk staff member was friendly and kind. At check in we asked for recommendations for dinner restaurants and she provided us with a list of places that were about 6 minutes drive away. We ended up at The Retreat, which was on the list and turned out to be a nice restaurant/bar with a rustic feel. Stayed in early October. Travelling with my 2 brothers. Heading home after a road trip to Washington DC.

    5
    « Quiet and Clean »

    I stayed here for a weekend while I was visiting my alma mater, Syracuse University. The hotel was very quiet and smelled nice. Rooms were very clean, all amenities worked, and staff were pleasant. They always said hello when passing in the hallway. The beds were also super comfortable. Breakfast was a typical assortment but good. Gym was a good size. I would definitely stay here again.

    5
    « Quiet location, Good Quality, Handy to Syracuse »

    Traveling through twice in the last year, Senior couple discovered this gem. Very handy location, close to I-90, far enough from the highway to be quiet, in a beautiful setting with lots of lawn and an attractive pond. Rooms large, comfortable and very clean. Dog friendly with lots of room to run right on the property. Staff very courteous, free hot breakfast better than most we have seen. We highly recommend, and will return. Congrats to the management and staff for running such a good show.

    4
    « great place to stay »

    We were looking for a place near Upstate Hosital and this was convient next to thruway and 81 south. the suite room included micro wave and refrigerator so we were able to have leftovers from the restaurant for one meal

    4
    « Wonderful Hotel For Travellers »

    Stayed overnight during our drive home from Cape Cod/Boston. Location can be a little confusing with lots of different road turns. Inside the hotel is above average in modern amenities, but it was priced right and great safe location for tired travellers. Free continental breakfast, wifi was decent, very clean and offered ample free parking. We visited the super mega mall Destiny USA about 15 min drive which was a little difficult to reach with so many twisting roads. Hotel is located off the 90 HWY making it easier to continue our drive home. Overall, highly recommend with the close proximity to the highway, included parking, good value, safe and free breakfast. Will be visiting again anytime we travel to the east coast.

    4
    « Great bang for your Buck ! »

    Rooms were clean and BK was including. Only down fall was when we walked into the room the Heat was blasting and it was extremely hot. It took a bit too cool down the room and the noise was very loud. I would stay here again - but next time ask for a room change. :)

    4
    « Nice stopover »

    We stopped here for an overnight stay and we were not disappointed. We always choose a Best Western and we are always satisfied . Clean, spotless and oversized comfortable rooms. The only reason why I don't give it 5 stars is because of the unappetizing "free" breakfast that is served. That being said I compliment the staff and the all- night coffee stand.

    4
    « Good stay »

    Nice clean room. Nice helpful staff. Would def. recommend this location. I like it that it's pet friendly and will consider this next time I travel with my dog. Pool and hot tub area was clean and kept. Bed was very comfy. I will stay here again when I need to come to this location.

    4
    « large room with easy access to NY thruway »

    The room was very large. It was clean. Inn was close to good restaurants and near a NY thruway entrance. The desk personnel were helpful and polite. The room did have a slant with a crack in the floor.

  • 4
    « Great place to stay for horse shows. »

    Rooms were comfortable and clean. Guest services actually lowered our rate (on their own initiative) as rates came down prior to our stay. The hotel i a brief 2 minute drive from the gate for the NY State Fairgrounds and the horse arena and barns. The connected steak house is good.

    4
    « Syracuse Stay »

    It was in a great location. It was very clean. The Bed was great. The A/C Heater needed to be controlled more. I loved the hot tub and pool. Breakfast could have had more items but it was good. The early check in really helped me out. Plenty of parking was great. TV in lobby was great as well as in the room.

    3
    « Nice hotel »

    This was a nice hotel, could use a little "tlc" or up grading, it was a place to lay our heads. Breakfast was descent. At least they had coffee. I do love the Best Westerns comfy beds and silk duvet covers.

    5
    « Great stay! »

    I stayed here on 8/27 and I was very happy with my stay. Excellent check-in experience with Tabitha at the front desk. She was super friendly, professional, and helpful. Room was very clean and large. Very comfy beds. Really enjoyed the indoor heated pool. The hot tub in the pool was fun, but maybe slightly high in pH which made my eyes sting quite a bit. Check-out experience was quick and efficient. I love that the hotel is beside a lake with picnic tables, great place to enjoy a meal. Great location as well right off the highway. Overall a very pleasant experience.

    4
    « Good hotel but overpriced »

    Everything in the room is good, particularly the bed, very comfortable, internet is fast, air conditioning is quiet, quality is good, it qualifies as Best western plus, but others are not up to Best western plus standard, such as the breakfast, I have been in regular Best Western hotel, the breakfast is a lot better than this so-called B/W plus hotel, and the price is almost $200 which I think is a bit overprice. Overall, I am satisfied with the stay.

    3
    « Just right for a night's stay »

    After spending a few days in Washington we drove 6 hours to upstate New York where we stayed here overnight. The hotel is old but clean and it was nice to walk by the lake out front. It is close to a small area with shops and restaurants. Breakfast had essentials- waffle machine, bananas and yogurt.

    5
    « Best Western was there to help us enjoy a quick road trip to Syracuse. »

    Just got home from your hotel. We were welcomed by Tabitha at check-in yesterday and she was extremely helpful. The room was clean and very comfortable. We had some extra time so we enjoyed the pool too...great way to relax after our road trip there. We had to leave very early this morning and were very glad for the 6:00 start for breakfast. I love the waffles!

    4
    « Good value for your money! »

    Stayed for 3 nights. Chose the location for its proximity to Destiny USA, ballpark, outlet mall, and finger lake area. Chose this particular hotel based on price and reviews. Friendly staff, good breakfast, clean room, comfy bed- what more could you want when you want a place just to sleep. Wifi worked perfectly. No issues with this place at all! If you are looking for a nice indoor pool, this was very small. Can't tell you what the water was like, as did not use.

    4
    « comfortable stay »

    Clean room on first floor. Residents in unit above us stamped around a lot - kids most likely. Not a problem later at night. Occasionally heard noise from water pipes. Very good rates. Couch was too soft. Cable TV was excellent - many stations including streaming on-demand. Beautiful grounds. Would have no hesitation about staying there again.

    1
    « Awful Service- Stay Away »

    The staff was awful. They messed up my bill on check-out and could not fix it. The girl at the front counter had no idea what she was doing. There was no manager on duty to talk to either. The check-in was equally awful. Very rude staff. I have stayed in over 200 hotels in the last year and have never had such an awful experience. I would never recommend this place

  • 2
    « Disapointed »

    I was SO DISAPOINTED. The pool was yellow and so strong of chlorine that it burned our skin and sinuses. The room keys did not work and we were up and down the elevator with a tired baby 4 times until they finally came up with a key...but then we couldn't leave and get back in without a key...aaarrrggg. The refrigerator was unplugged and took all night to cool the milk, which we threw out the next day. The towels were very thin and had foreign, human waste on them and there was no microwave. The coffee pot made only 1.5 cups of coffee and the couch was broken and sagging in the middle. We arrived at 3:30 in the afternoon and had to wait out in the hall for them to finish cleaning the room...we waited 1/2 hour. My Grandson came to visit and I made him take a shower after swimming because he said his skin burned. All in all, it was VERY disapointing for a supposed 3 star hotel. We visit Syracuse New York quite often and the only one thing I can say that was good about this hotel is that it was right off the NY Thruway...loud with traffic noise though and planes going over head every few minutes. Really a BAD EXPERIENCE !!!

    5
    « Great HOTEL with wonderful breakfast »

    I would recommend this Hotel to friends. The room size was great and very comfortable. My wife and I really enjoyed the great breakfast. The housekeeping staff did wonderful job at keeping our room spotless.

    2
    « Unpleasant Experience »

    The business model at this hotel needs some attention. Staff was not present at check-in or check-out . Room was not clean, HVAC was noisy. TV remote batteries were dead and shower drain slow. Best Western can do better and did so at several other locations on our 13 day trip to Quebec, Adirondack and Berkshires.

    5
    « Nice quiet clean hotel »

    As usual with Most Best Westerns I had a very Satisfactory stay with my brother during the Syracuse Nationals Hot Rod show this weekend. The hotel is clean and everything worked well with no issues. The only minor thing was that the alarm clock was flashing as I guess someone had unplugged it, so we hd to reset the time etc. but no big problem. The hotel is away from the major roads on its own very large property, so it was very quiet compared to the other hotels on the main strip. Although if your looking for action and want to watch the cruising during the Nationals, you'll have to stay at one of the other hotels on the main strip. But for a quiet nights sleep this one is better. My only criticism would be that the indoor pool is very small and the pillows are smaller than other Best Westerns. comfortable, but a bit small.

    3
    « Plus? Why? Green? How? »

    Our room was not ready when we arrived, we were greeted with " I'm sorry.....", not hello or how can I help you? She forgot to mention to the young man (next shift) and we had to tell him we were waiting for a room. He was very attentive, helpful with wifi, restaurants and fridge. The AC was hard to figure out and noisy, the room was just average, bathroom needed repairs - cleaning grout and fixing wallpaper would give it a boost. Why do hotels put a one cup coffee maker in a room that is clearly for two or more? However coffee/hot water available in the lobby. Breakfast was the usual "free breakfast", some good, some bad stuff. Paid a 30$ increase on a Thursday night? It was ok for a quick getaway, however I would not stay there again.

    3
    « Just Okay »

    This hotel was my company's choice to put me up during a 3-day conference in Syracuse. Not sure what the "Plus" is for. It seems to be a basic hotel. I arrived around 10pm and when I checked in the man behind the desk told me he had to go check my room. I'm unsure why. The room it self was clean and comfortable, other than the air conditioner, which was difficult to control. It did drown out the noise of the Thru-Way just outside the window, though. The refrigerator cycled on and off and was enough to drown out the AC. There was a strange smell in the lobby area, almost a slight sewer smell, that wafted up the open stairway to the second floor so I smelled it as I stepped out of my upstairs room. At least the smell didn't come into my room. There was a conference room right next door to my room that was not in use during my stay. It may have been a noise issue if anyone had been using it. The free wi-fi is good. Breakfast is available, however, I did not partake during my stay.

    2
    « Quality? Plus? Think again »

    We were in town for a local concert and I was incredibly disappointed by the "quality" best western "plus". First off, there was a hair in the bath tub (likely the cleaning lady's but still unacceptable) There was a huge crack in the tile of the bathroom floor, there were smudges and smears on the mirror, a stain on the hand towel as well as the bed cover. No sleep timer on the remote. Just overall not a quality place to stay.

    3
    « great chwckin, good stay? »

    Arrived at the hotel n the young lady informed me, "that the rooms where not ready". So, I told her I take a seat nwait. The polite n nice young lDywent onto explain this to several other guest after me. When she had a room ready, she quietly approached me n set up our room. We went to it and then left to complete our visit to the city. We returned late n the TV in room 220 n iron both did not work. Everything else was fine! Bed comfy, mini fridge, did not check indoor pool or workout room. Forgot to report TV n iron! But a great place to rest ones head!

    3
    « Fair at best »

    I don't usually write poor reviews but here we go. Not a great hotel. It is clean & quiet. But terrible mattress and lumpy, tiny pillows. Air conditioner very hard to control. Breakfast was terrible. Just terrible. Coffee was undrinkable and eggs were inedible. Bagels stale. I will not return. There are much better choices in the area

    5
    « Best stay! »

    we stayed at the best western in york me and in syracuse NY and we loved it. In fact, for the price there is no better. Clean room, nice pool, very good beds and a quiet sleep. I have stayed at other hotels and the internet always sucked but never at best western

  • 4
    « A nice place to stay while in town »

    Centrally located and nicely maintained hotel. We're in town to attend a wedding and would not hesitate to recommend this property. We plan to stay at this hotel next week when we again pass through Syracuse.

    4
    « Multi day stay for an event »

    There were a couple of bumps like fridge turned off and TV cable not working correctly. Both were fixed promptly or at least reasonably. When weekend include lots of kids hot tub almost unusable. Breakfast had waffles, eggs, sausage, juices, cereal, yougurt, fruits breads etc. Computer printer doesn't appear to connect so could not print my boarding pass.

    3
    « A Disappointing Stay »

    We chose this hotel because of some wonderful Best Western stays in Colorado and Arizona. This location was disappointing. The bathroom was not clean. There was mold around the shower and toilet. The carpet in the room was sticky. The room smelled of cigarette smoke. The breakfast had limited options. However, the staff was helpful.

    5
    « Great Stay »

    Excellant staff, very welcoming. They had the lobby and breakfast area decorated in Blue & Orange balloons for the Syracuse graduation that weekend. Loved the warm cookies in the late afternoon and that the coffee was always available.

    4
    « Good stay at Best Western »

    Overall my stay was enjoyable. I did not use the hotel much, but would definitely recommend it. The check in was smooth and timely. Considering we spent hours traveling and arrived late night. It was nice to check in quickly and hit the sack.

    4
    « Good clean hotel. »

    I stayed for a week during my last week in NY before moving to CA. It was good clean and relaxing. Breakfast was decent. The only thing to note is to avoid rooms that are adjacent to the conference room on the second floor which they sometimes rent out for parties. It was extremely loud one Saturday afternoon.

    5
    « Comfort and Caring »

    After a screw up at another hotel where they lost our reservation, we ended up at the Best Western Plus late at night. They were so nice to us and so accommodating. The lady at the front desk was so pleasant and nice. It was so wonderful after the stress we had just endured trying to find a place last minute. The rooms are you standard hotel room. They are very nice and clean. The beds were really comfortable as were the pillows. I usually do not sleep well at hotels but my husband and I both slept like babies on those beds. I would definatly book this place again when I am in the area. Comfort and Caring. You can't go wrong with that.

    5
    « Nice comfort Motel »

    The motel is just right off I-90 which make very nice for long traveler. The front desk staff was very nice. The breakfast was nice and hot. The only thing I didn't like was seeing thousand of cigarettes butts at all side door entrances. This motel also a pet friendly motel and there are lots of grass area to walk your dog.

    5
    « Fantastic Fun! »

    We booked a queen suite for my 9-year-old daughter to do a small birthday celebration. She and 2 friends (and myself, of course) swam, and sat in the hot tub, we ordered in pizza from Gino & Joe's down the road (super yummy) then swam some more. We got up for the breakfast (again, yummy) and then hit the pool for another couple hours before check-out. The girls all had an amazing time! I would do this again in a heart-beat!

    4
    « trip »

    everyone was friendly and more than helpful the room was nice, the only issue was mold starting on the wall in the shower otherwise everything looked clean and exceptionable. it was nice to be able to walk in and have them expecting me then wake up and not have to stand in line to check out

  • 5
    « Nice Spot »

    Comfortable bed and room. We rested very well and the Jacuzzi was nice to relax in for awhile. Tully's was 5 minutes away if you want to get out for a little bit and Destiny mall is 10 minutes away tops

    5
    « Jumping off point »

    This hotel has a wonderful pool and hot tub. Hotels in Syracuse along the I81 are difficult to find. This Best Western was more money because of the weekend but made for a good jumping off point for the next part of our trip.

    1
    « Paper thin walls, no wi-fi and Chuck-E-Cheese like setting »

    Overall terrible stay. The front desk staff were very nonchalant about everything and gave me a wi-fi password, but no ID. Had to call to confirm it was the same one. There was some kind of birthday party going on so kids were running the hallways the entire time, yelling and screaming. The pool was super small from what I saw and the kids were loudly playing "Marco Polo" in the pool. I could also pretty much hear the entire conversation of our next door neighbors through the paper thin walls. I think I connected to the internet once, and then I never connected to it again. The rooms aren't terrible, but they could be cleaner. The bathrooms had stains on the floor as well as the shower curtain. The lamp also had some suspicious looking stains on it which I don't even want to think about. The breakfast in the morning was mediocre. I expect fake eggs, but these almost tasted like playdough. The same kids from the night before were all over the food too in their bathing suits and bare feet. All the adults who were eating in the dining room were visibly peeved as they had to deal with the screaming heathens again. They were all hacking and sneezing so I really won't be surprised if I get sick later. The mom who was supposed to be overseeing this pack was distracted and yelling at them as well. Then right after they finished breakfast they went back into the pool (apparently they never learned to wait after eating before swimming). For $135, this stay was ridiculous. Overall really not a great stay. I've stayed at Best Western's that were not plus that were MUCH better. I think I would have been better at a Motel 6.

    3
    « Stayed 3 nights »

    Stayed here for 3 nights during the kids March Break. The room was clean and spacious. Our room came with a fridge which is convenient to keep snacks cold. Internet was free the speed was OK. The free breakfast was OK. Eggs and one meat. Bacon one day and sausage the next. The rest of the breakfast is the usual. Free parking. The exercise room was ok just enough equipment for a good work out. Pool was Ok Average size. The first night the people next door were noisy. (Sunday) But the next two nights it was quiet. Their wasn't many quests those two nights. The neighborhood looks run down a bit. A Lockheed Martin plant is in the back. The highway is just off to the side so you can hear the trucks at night depending which way your room faces. For the price I would stay here again.

    2
    « smelly »

    cigar odor in room not acceptable in a non smoking room staff gave us febreeze t ospray in the room instead of offering another room, we had 2 rooms for our group.. both smelled the same. sheets had stains and holes in them. We had to ask for sheets for the pull out sofa in the family suite. breakfast was awful. watery eggs, waffles did not cook properly. Staff was friendly at check in.

    4
    « Clean, comfortable, spacious »

    Came here for one overnight, but I was very satisfied with check-in, the size of the suite room, the cleanliness and comfort of the bed. My only two complaints would be the so-so quality of the pillows and that the toilet flush was as loud as an airplane taking off. Didn't try the air-conditioning as it was winter, and no loud noises from next door or below. Great room for a family of four with kids.

    4
    « Great staff, average hotel room, minor complaints »

    This hotel had great staff. The only problems we had were where our room was - above a door that kept slamming shut whenever anyone would enter the hotel. It was very annoying but as long as you don't get this room right beside the stairs, you should be good. The hotel is great otherwise and although the Canadian loonie sucked for our exchange rates this trip, we would definitely go back here if we needed a place close to Syracuse to stay.

    1
    « Should not be a Best Western Plus »

    We used our points, and it was low pricing for post-holidays. We had stayed here before, a few years ago. I liked the proximity to the highway. After driving for the day, upon our arrival, during a snowstorm, we were given our room on the upper floor - a 2 queen suite. The room was unfit for guests, with a smoky smell, some sort of a fan, unmade bed - we didn't stay in the room to see what else was wrong. The gentleman at the front desk, was very apologetic and switched our room immediately to one on the lower floor. I think the furniture and bedding needs some upgrading - the pillows were the size of cushions and lumpy, the sheets had small holes, the blanket for the sofa bed was very worn, the sofas were worn, with very low seating, the sofa bed was so worn that my six year old was very uncomfortable and ended up sleeping on top of the pillow cushions. There was a heat lamp in the bathroom. There was a part of the toilet seat that was broken, so it looked like there was something left on the toilet seat. The window by the heating unit had frost and ice all around it. The unit itself was quite loud. I promised my six year old to take him swimming in the indoor pool - it was kind of murky, but I had to keep my promise and we went in up to our waists only. The hot tub jets were so powerful, that my husband felt nauseous, and we could barely talk in the pool. We did not stay for long. The towels were the size of hand towels. The breakfast area was clean and the gentleman servicing the area was friendly. It was close to the front door, so it was a bit drafty when the door kept opening. The hallway to the rooms did not seem as it had been vacuumed in some time. This is the first review I've written. We have stayed in a lot of hotels. My six year old made me promise that we would never go back to this one.

    3
    « Pleasant Hotel, But Loud Heating System »

    This hotel is in a great location right off the highway (I-90.) It has all the amenities you could want (refrigerator, microwave, fitness room, wifi, free breakfast and pool.), but what it didn't have in my room was an updated heating/cooling system. The system was so loud that every time it turned on it it woke me up and unfortunately I couldn't change rooms because the hotel was booked that night.

    4
    « BWH »

    A nice place to stay while in Syracuse area. I find the rooms very comfortable as all Best Westerns are in my experience. Only concern is no restaurant but an adequate free breakfast is all I ever require

  • 4
    « George »

    He is a very friendly and helpful guy was nice to talk to he answer all or questions.The pool was nice and the hot tub was hot.Was a nice location to be close to shopping.He had a nice welcome smile ??

    2
    « PSE »

    I am disappointed I thought the Best Western was better than this. There was mold in the caulking around the sink and the Shower curtain appeared not clean, had blue on it like a prior customer shampoo maybe. Could have been cleaner for sure.

    3
    « BW Stay »

    Our stay was great, but our first room we had , it was on the first floor near the commercial laundry room , and the employees were playing their music loud and the bathroom had a strange odor. We went to the front desk and talked to Shaun and he immediately moved us to another room. This one was way better. The room was clean and TV's were fine. The beds were very comfy. The bathroom door could have a feature that could keep it open when you are just going in to wash your hands or fix your hair. And the bathroom light threw off way too much heat, so I feel that It could be changed to something more safer. However, I did appreciate a carbon monoxide detector in the room. I would recommend updating the pool area and fix the lighting and have a shower dial to turn on the pool shower when you are ready to leave. Breakfast was simple, though, a little bit more variety could be used. The area is kinda slow, but it is a very quick trip to the City of Syracuse.

    5
    « Another good stay »

    We were in the Syracuse area for a Super Bowl party and had stayed at this Best Western for the same event last year. We booked again for this year and were totally satisfied. It is a great value for the price and conveniently located. The help is friendly, courteous and efficient. The hotel is neat and clean. We'll likely stay there again next year.

    5
    « Best bed ever!! »

    I love this hotel. Economically priced, and fairly new, well maintained. This was the best bed I ever slept in, and I stay over 30 nights per year in hotels. I have stayed here several times before, and always look forward to coming back to this hotel

    5
    « Great stay for the money$ »

    I took the the family to Niagara Falls over the summer and chose to stay outside of Niagara due to the high cost of hotel stay. I found this place and do not regret it one bit. The pool was great and not to mention the free breakfast. THe rooms were in nice kept. shape!

    3
    « Good location to many Syracuse attractions »

    This is a nice, newer hotel. It is conveniently located near Syracuse, the lake, shopping, restaurants, etc. The room and bed are comfortable. The hot tub and pool are refreshing. It is easy to get on/off major highways.

    3
    « Good news, bad news »

    Nice location, friendly staff. Always remember when you have an indoor pool in a small hotel, kids are plentiful and run the halls. Food below average, maintence not great , but clean. Not easy to find ,mbut very convenient .

    5
    « I always comeback »

    I have stayed here several times. It is a good stopping point for me on my Buffalo trips. It is quiet clean and has a nice helpful staff. The breakfast is very nice and the local restaurants are very nice.

    4
    « Good location, nice staff »

    Convenient location; helpful staff, nice amenities. The availability of the pool and complimentary breakfast beat the surrounding lodging options. The room had a decent decor. Bath had soft linens and plenty of them.

  • 2
    « pretty bad, but they try »

    We stayed here because reviews were so great. a bit misleading... almost makes me wonder whether there are made up reviews on here. Room heating system was so loud it sounded like a clunky old diesel engine -- eventually just shut it off to trade off sleep for heat. Pool was mirky and hot tub smelled like dirt (literally). Pool towels were non existent on pool towel rack (even thought I was the first one there in the morning). Breakfast was pretty meager, with runny wattery scrambled egg and no whole wheat options in any of the bread/bagel/toast to give even some semblance of food consciousness. All that said, staff were friendly and as helpful as I could expect them to be. Bigger problem here is management's poor attention to the small stuff.

    5
    « Good Hotel to stay in when in the Syracuse Area »

    Checked in by friendly staff as usual. Desk clerk upgraded my room without being asked. The bed seemed as if it were brand new which led to a well needed good night's rest. Breakfast was good and fresh. Will use this hotel next time I'm in the area.

    5
    « Best Western PLUS stay »

    reservation process was easy and no problems with check in. There were 4 sisters staying in this room and there was plenty of space for all of us. We enjoyed the pool and hot tub after an afternoon at family funeral. The breakfast was excellent and check out was a breeze.

    4
    « Pleasantly surprised »

    Traveled to Syracuse for business and was booked at the Best Western. The hotel is just a minute or so off of I-90. The rate was <$100, which is great for a first floor room with two queen beds. Hotel was not busy. The lobby is very clean and nicely decorated for the holidays. It opens up into the breakfast area. The room was clean. Only complaint is that the towels were a bit worn, frayed at the edges. There were no wash cloths, but I called the front desk and within about 2 minutes, they were delivered. Wireless internet worked flawlessly. Breakfast buffet covered all of the breakfast bases. I wish they had bananas, but they had just about everything else. And it all seemed fresh. I didn't check out the pool or fitness or business centers. Considering the price and amenities, I would definitely stay here again.

    4
    « Best Western Plus Value »

    Great place to stay. Tucked away in Liverpool NY. Minutes from the Destiny USA Mall! Liverpool has a great Lights on the Lake drive during the holiday season. Just off Interstate 90. well situated for shopping and touring the area. Really enjoyed it.

    4
    « Very good weekend »

    We wanted to do some dancing in Fulton, NY, and decided to spend the weekend. It was an easy access off the highway, and were able to check in early. We relaxed in the pool, found a place to have dinner along the way to the dance, and had a restful night afterwords. The rest of the weekend was peaceful and fulled with shopping, swimming and relaxing. I look forward to going there again.

    5
    « It Doesn't Get Much Better Than This »

    This BW + is certainly up to the standard that you'd expect. Beautiful area, close to everything, reasonable rates, friendly staff, clean rooms, comfortable bed, great restaurant on site. If your'e travelling to the Syracuse area, this is the place to stay.

    5
    « Hotel Service »

    I was pleased with the accommodations as well as the friendly staff. George checked us in and out- working over Thanksgiving with a smile on his face. I was very satisfied with the service, the breakfast and the room. It's proximity to the thruway is perfect with plenty of restaurants nearby.

    4
    « very clean. »

    Very clean. We ended up having to book an extra room because of a 21st birthday party. The employees where very nice and helpful. I would surely return. breakfast was also very good. I never had an opportunity to go swimming but the bathrooms in the rooms where heated a little bit higher than the rest of the rooms which was when we had to shower.

    4
    « Nice hotel with spacious room. »

    Nice hotel which was very clean and comfortable. Room was nice and spacious. Check in staff was very friendly and helpful although check out staff was not as friendly and professional. Breakfast could definitely be better, and hot tub jets were a bit to strong which made it not very enjoyable to sit in the hot tub.(Chose hotel because it included breakfast and had a hot tub) Would definitely stay in this hotel again but wish the breakfast was better and hot tub could get fixed up so it was enjoyable to sit in. Hotel was right off the highway and very easy to find.

  • 5
    « Everything we hoped for and more... »

    A surprise overnighter with family was the reason for our visit. The hotel employees were very nice. Clean hotel, great pool and hot tub. Convenient location and the kids loved the cookies and juice. Super fast room service with more towels. Would definitely recommend to others

    5
    « OUTSTANDING!! »

    Exceeded all my expectations! Spotlessly clean, quiet, comfortable, and the staff is absolutely superb. George, the front desk manager, goes out of his way to accommodate whatever needs you have. I had a terrible experience at another hotel and he upgraded me when I chose to stay here instead. I will never stay anywhere else ever again in Syracuse!!

    4
    « Nice »

    The room was nice and big. The beds were soft but not too soft. The TV worked great. The breakfast was very good. The pool was nice as well as the jaquise. The bathroom needed work, it had an odor but was passible.

    3
    « Meh, just average »

    Stayed here for one night as a stopover between Canada and New York City. Choose it mainly due to the proximity to the Destiny mall. Bed was comfy and it is fairly clean but don't have much more to say. Close to the highway so you do get some noise and there is nothing really close by around it. I did request a renovated room - it did not look renovated. Smallest shampoo bottles I have seen - barely enough for 3 people that we were. Breakfast was ok. All in all, average!

    4
    « great stay »

    Good location, clean rooms and very friendly staff. Stayed for a conference at a nearby hotel couldn't get a room at that location, glad it didn't work out, the rate was cheaper than the conference hotel and was better. Very happy with the hotel overall.

    5
    « Affordable and spacious »

    Reasonably priced, clean, tastefully decorated. Couldn't ask for more. Many hotels in the area were much more expensive. The staff was very polite and helpful. I would definitely stay here again and would recommend it to friends and family.

    4
    « Breakfast »

    The rooms at this hotel were clean and in great shape. I was really impressed. The one thing that was disappointing was the Breakfast. Danishes were stale and the coffee was horribly weak. If they could get the breakfast on the right track this place would have gotten five stars to me. If I am ever in that area again I will definitely stay there again.

    5
    « Clean Room, Nice Staff - Good Experience »

    The staff was friendly and made you feel at home. The rooms were clean. The hallways were well lit. The breakfast in the morning was good. My only issue was that I didn't have time to go to their indoor pool.

    5
    « Nice stay »

    We spent several night this past week. We had the king suite. It was very large with a sitting room area with a separate TV etc. The check in was very easy. The room was clean and the bed was very comfortable. They offer an assortment of items for their breakfast which were tasty

    5
    « Good service, new, very clean »

    Staff was VERY pleasant and helpful. Hotel and rooms were clean and new. Continental breakfast had many options although not very healthy ones. It was standard fair. Near highway without highway noise. Several eating options within reasonable distance. Would definitely stay here again.

  • 5
    « Very comfortable beds »

    Very Clean and comfortable. Price was reasonable. We were just driving through Syracuse and wanted to stop for the night and visit with family. My sister inlaw was staying here and it allowed us more time together.

    5
    « Great customer service »

    Stayed one night while shopping in nearby Waterloo and Syracuse. From the minute we walked in the customer service was excellent. We were greeted by a very friendly and helpful lady who not only directed us to local shops and restaurants but also chatted with us about our trip. The double queen room was large and comfortable. The shower was good and shampoo, etc. provided. The pool was a bit cold but the hot tub was lovely. Highly recommended.

    5
    « Great Stay »

    We stayed here on our way home from an East Coast vacation. I would like to say thanks to Babs who checked us in and even upgraded our room, you're awesome. Also thanks to Jennifer and George for all you did. George you rock !!!!!, thanks for going out of your way and making it an enjoyable visit. Room was excellent and hotel staff was great. First time at this hotel and I'd stay here again if I'm in the area. What more can ya want.....clean and comfortable rooms, good price and an awesome staff. THANKS FOR A GREAT VISIT.

    2
    « bad choice »

    I expected more services, at least a kitchen or sandwiches on hand.. really was spoor selection in the vending machine too.. potato chips and chocolate bars aren't healthy food choices.. I doubt I would stay there again..

    4
    « Great Stay »

    First time at this hotel on way to Boston, was very clean and staff very friendly. Booked a stay for the return trip since I knew this stay was good hotel. Staff was very friendly and hotel was right off the highway easy to find.

    4
    « Delightful few days »

    We stayed here three nights for a long football weekend. We found the setting delightful. A lovely pond accents the entrance and provides a quiet venue for coffee in the mornings. The staff was friendly and helpful. The breakfast was...as expected. But the room exceeded my expectations. The bed was wonderful and while the hotel is obviously not a new property, the rooms have been well kept and were meticulously clean. We would stay here again.

    5
    « Best wwestern plus - Liverpool »

    this was a very clean and well run hotel. service excellent. breakfast very good though I would not use powdered eggs! Bed very comfortable and hotel very quiet. Hot tub very nice. Would def stay here again and/or recommend it,

    4
    « Stayed Going and Coming »

    Recent trip to New England made this a convenient stopping place for over night stay. Room was well kept and staff was very helpful and accommodating. The morning breakfast hostess, Barbara was just that ....a friendly hostess that met guests with a smile and welcoming greeting. Breakfast bar was kept full and tables clean as guests ate and left to check out. She was a reason we stayed again on our return trip to Ohio. Parking space is a bit limited but overall , pleasant over night stays.

    5
    « Best Western Liverpool »

    This hotel was very comfortable and clean during our stay, we had a very large room with a refrigerator, microwave and coffee machine. Also had a sink by the appliances which made it easy to make coffee and brush your teeth while your spouse in in the bathroom. We had no issues at all, plenty of parking, easy to enter and exit the property. No services within walking distance but a fairly short drive got you food, drinks, gas etc. We were very happy with everything and everyone we had contact with.

 

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·Desde la carretera interestatal 81 norte: tome la salida 25, gire a la derecha en la calle 7th North Street y avance 1,5 kilómetros hasta Electronics Parkway, gire a la derecha (en el cruce en T), avance un poco más hasta el segundo semáforo y gire a la izquierda hacia el BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites. ·Desde la carretera interestatal 90 este/oeste: tome la salida 37, gire a la derecha después del peaje, permanezca en el carril derecho y gire a la izquierda en el primer semáforo hacia el BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites. ·Desde la carretera interestatal 81 en dirección sur: tome la salida 25, gire a la derecha en la calle 7th North Street y avance 1,5 ki...

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