BEST WESTERN Hotel Fireside Inn,  Kingston

4.5/5  - basé sur 788 notations.
1217 Princess Street, K7M 3E1, Kingston, Canada - Ver el mapa
+1 613 549 2211 +1 613 549 4523

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Los puntos fuertes del hotel

  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Aire acondicionado
    Aire acondicionado
  • Lanzadera aeropuerto gratis
    Lanzadera aeropuerto gratis
  • Aparcamiento gratuito
    Aparcamiento gratuito
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    Restaurante
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Escoja este encantador hotel de Kingston especializado en proporcionar un servicio de primera categoría y un alto nivel de comodidad en las 1000 Islas. El BEST WESTERN Fireside Inn es un hotel de servicio completo situado a poca distancia de las islas Thousand Islands. Los huéspedes de nuestro hotel estarán situados a poca distancia de las atracciones locales, entre las que se incluyen el Emplazamiento Histórico Nacional de Fort Henry, la Universidad Queens y el Royal Military College. Nuestro hotel permite a los viajeros acceder fácilmente a Novelis®, Invista®, el Hospital Kingston General y Bombardier. El BEST WESTERN Fireside Inn cuenta con unas amplias habitaciones entre las que se incluyen suites temáticas y suites con bañera de hidromasaje equipadas con acogedoras chimeneas, televisión por cable y acceso a Internet de alta velocidad. Entre nuestros servicios e instalaciones adicionales se incluyen una piscina climatizada al aire libre de temporada, un restaurante y un salón. Los huéspedes en viaje de negocios valorarán especialmente las salas de reuniones y banquetes. Este acogedor hotel tiene como compromiso proporcionar lo mejor en servicio de atención al cliente y una excelente relación calidad-precio. Nuestros huéspedes estarán situados a sólo unos minutos de las tiendas de Cataraqui, los mercados de granjeros locales y los mercadillos de antigüedades. El puerto del centro de la ciudad ofrece un relajante día en las playas de Lago Ontario mientras que los recorridos por las 1000 islas ofrecen una vista pintoresca a otro enclave de Kingston. Haga su reserva hoy mismo en el BEST WESTERN Fireside Inn, un hotel que ofrece un fantástico lugar de alojamiento en la costa este del Lago Ontario. Los huéspedes deben proporcionar una tarjetade crédito válida para realizar su reserva y para abonar su estancia. Durante el registro de llegada al hotel se cargará un depósito de seguridad de 50 dólares en su tarjeta de crédito.

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Habitación 1

Opinión de nuestros clientes


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Basado en la opinión de 792 huéspedes
Certificate of Excellence
 
NOTA EMITIDA CONSULTAR LA OPINIONES PARA NOTAS RESUMEN
Excelente
 
422
Muy bueno
 
249
Bueno
 
79
Mediocre
 
26
Horrible
 
16
Con amigos Con amigos 60
De negocios De negocios 109
En familia En familia 199
En pareja En pareja 348
En solitario En solitario 39
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BEST WESTERN Fireside Inn,Kingston
  • 4
    « Fireplace made it so cosy »

    I checked in during a snowstorm. The snow was blowing and it was really cold out. Walked out of the storm into the lobby and a pleasant busy restaurant with guests sitting in big wingback chairs with a fireplace blazing - very welcoming and nice. My room had a fireplace, comfortable couch and sitting area. Was so happy to take off my winter coat and boots, turn on the fire, and warm up. Bed was very comfortable with lots of pillows. Breakfast was very nice - the usual selection - nicely presented and prepared. Would definitely stay again.

    3
    « Tired and a bit tacky »

    This place tries for the rustic look and fails. The result is a place heavy on pine and a tad old, dreary and tacky looking. The bedroom is chock a block decorated with items one might associate with a rustic cottage up n the mountains. Unfortunately it just looks old and a tad cheap. The 'electric' fireplace is an example. Gas would be fine. A wood burning fireplace would be nicer. An electric fire simulation is just place tacky. While the bedrooms need serious updating, the renovated bathrooms are quite nice (albeit a tad small). The room came with breakfast which was as forgettable as the furnishings. Better save your money. Stay at the Holiday Inn Express or Choice hotel and go out for breakfast. Lastly, the ceilings are low throughout the hotel making the place look closed in and dreary.

    5
    « Fantastic »

    Stayed in many 5+ star hotels in passed. This hotel is a gem. Fantastic staff. Room was ready for us upon arrival including our crib for our baby. Although decor was dated there was nothing I could complain about. Cleanliness of rooms, super comfortable beds, parking, breakfast in dining room was great. Stop wasting your time looking in Kingston for a hotel this place matchs up to any 5+ Hotel. Dinner in bistro Stefan was delightful.

    4
    « Visiting Family »

    Came to stay at the Best Western Fireside Inn to visit my sister who lives in the next town over. Really enjoy our stay here. The hotel reminds me of a cottage cabin feeling. The hotel is also dog friendly. We book a dog friendly room in case we brought our dogs. But we got our daughter to watch them. The room that they did give us was near a exit so it was very convince to take them out if we needed to. We enjoyed the breakfast and loved that they had a waffle, instead of pancakes that was a nice treat. Also what I like about this hotel is that you were not that far from anything. I would stay here again. Over all experience was wonderful.

    4
    « lunch at Tom's Place »

    We needed somewhere near the railway station for a quick but good lunch in pleasant surroundings, & Tom's Place restaurant, in the Fireside Inn, was perfect. There really is a fireside; there are also comfortable chairs, enormous numbers of mounted deer heads & other animals (not the place for someone who flinches at the thought of taxidermy), no canned music at all, cheerful, efficient servers & well-prepared (though not especially imaginative) food. The outside of the building is fun too -- wooden & quirky, by no means the usual cooky-cutter modern hotel.

    4
    « Every room has a fireplace ! »

    Stayed here while in town for a funeral. Loved the fact that every room has its own fireplace. Bed was very comfortable and the breakfast that was included was great. Rooms are a little outdated with paintings and a wood duck but it was very clean and cozy with a leather couch to sit in front of the fireplace. This place has a lot of charm!

    5
    « the best, best western »

    we loved this place, the room was perfect; clean, super comfortable beds, electric fireplace and everything that we needed was there. The staff was nice for real ! The room came with breakfast, it was the best hotel breakfast we've had in a long time, they had quiche ! and make your own waffles (turned out very fluffy and light) we also had supper at the bistro; yummy! We would stay there again and recommend to all. one more thing; when was the last time you saw live plants in your room (3 of them) and a selection of books, really makes you feel at home and welcomed

    5
    « Family Atmosphere in a Five Star Inn »

    The owners of this BW have been here since about 1975. There's a family atmosphere embedded in a professional approach to inn-keeping. From the moment the welcoming doors automatically swing open, to the inviting front desk staff, the cosy atmosphere of the one-of-a-kind Tom's Place bar with double-sided fireplace reminiscent of a lodge, and the classy Stefan's Bistro dining room, you've never stayed in or visited anything quite like it. In addition to the comfortable and well appointed guest rooms, this inn has five Fantasy Suites catering to adults in a variety of romantic settings. It's a must for your next trip to Kingston, Ontario.

    5
    « celebrating 25th annivesary »

    Welcoming staff, check in was easy. Room was clean and bigger than expected. We were able to adjust temp in room. Bathroom had larger size shower head that worked well. Room had a gas fireplace and a seating area. Free breakfast in the morning with a great selection of food. Great value.

    3
    « O.K.for early risers!! »

    Reserved well in advance for a 4 night stay. Given a claustrophobic room overlooking a dim stairwell and next to the laundry. Asked to be moved. Request granted. Same style room but overlooking parking lot and brighter. Rooms are rustic making them seem a bit dated. "Ambiant" fireplaces are electric so the room does not overheat.The bathroom is well appointed but I noticed some black mold on the bathtub tile. New grout is needed. Heat/A.C. is very quiet and works well. Housekeeping is very accommodating and service throughout the hotel was excellent. They offer a free buffet breakfast which had lots of choice but some of the items were salty and luke warm. It is totally self serve but attendants were helpful and friendly. I do not spend a lot of time sitting in my hotel rooms. Basically, I'm there to spend the night and get some sleep. The 1st morning, I was awakened at 5:50 a.m. by the sound of running water- maybe a neighbour's shower!! I was so annoyed, we considered cancelling the rest of our stay. Staff told us some people are working and just get up early. Hoping we would get new neighbours who were not early birds,we stayed. The next 3 mornings, we got to sleep 'til almost 7a.m. Would we return? Not a chance!

  • 4
    « Numerous visits »

    Very comfortable rooms - nice decor - friendly staff - good breakfast. Would stay again anytime. Only downside were the french fries at Tom's Place bar. Supposed to be "fresh cut" bot were obviously re-heats. Other than that 10/10

    5
    « Impressed! »

    We went to this hotel for my birthday weekend. Booked one of the fantasy suites and was concerned that it might be "cheesy". Much to our surprise, it was beautiful and classy. We had the Suzie Wong Suite. I can't vouch for the other fantasy suites. Both restaurants on site were very good! Only issue we had was with opening the door to our suite. The door was iffy and took several tries to get it open.

    4
    « hotel is nice and comfy »

    stayed one night, outdoor pool was closing, room was magnificent, and comfortable The leased to third party restaurant, not so much for the included breakfast, as the server was extremely inattentive talking to one table for over 10 minutes while other customers are ignored. Food was good but my low service rating is for restaurant and not the hotel. Dinner is same restaurant is expensive, better choices in Kingston for food.

    3
    « Beds are rough »

    Staff were great, nice rooms, fireplace was great for ambiance, although lights on same circuit,beds are as hard as sleeping on the floor. Wife had to make a pillow mattress on top of the regular one to be comfortable.

    5
    « Our stay at the Fireside Inn »

    We always enjoy staying at this hotel, nice décor, good location, friendly staff, and we like both the restaurants. We have been to Kingston before, and we didn't consider staying anywhere else. My only observation to make is the menu in Tom's could be expanded to include more and varied offerings. A minor quibble.

    4
    « KINGSTON R'N'R »

    I enjoy the personnel and I am consistently treated extremely well by all staff members. The facility would benefit greatly from some serious upgrades as much of it is outdated. The location is central to all local facilities and to the city in general. The translation is close and the downtown area is conveniently accessible. It is also nearby the university and serves my needs very well. I also benefit from the location being close to family residences.

    5
    « Great stay at Best Western »

    This hotel appears to have been renovated not to long ago. It is very clean, relaxing atmosphere and courteous staff. Will definitely be staying at this location when in the area again and will strongly recommend it to anyone else.

    5
    « Best Western Fireside Inn »

    This is a great character property with all amenities. Absolutely love this hotel, friendly attentive staff, great bar/lounge and restaurant. Hot breakfast with a great selection of items to choose from!

    4
    « Cozy and Friendly »

    Attended a conference at a nearby hotel/conference centre. The hotel was fully booked. Stayed at the BW Fireside for the first time. A pleasant surprise! Staff were very friendly and efficient. Rooms are large and even have electric fireplaces. Complimentary breakfast was good. Their pub feels more like a cozy lodge than a typical hotel bar.

    4
    « Very cozy »

    Was a lovely place for overnight stay only. I would not stay longer than overnight here, unless renovated further. Food/menus need updating. No elevators, long hallways - not recommended for anyone requiring a wheelchair or that are unable to climb stairs.

  • 5
    « Excellent bang for your buck! »

    Exemplary hotel! Everything you want! Extremely clean, comfortable rooms, Customer service at its BEST! Bistro Stefan (steakhouse) comparable to a Fairmont meal!!!! Quite a few of the staff have worked here for years. Happy, well taken care of employees will always profit a business & this shows at The Best Western Fireside Inn. Joanne in Tom's Place & Matt in Bistro Stefan are AWESOME in their positions! Will definitely stay there again!

    5
    « Business trip »

    Excellent facility and amenities. Staff was very professional and attentive. Room was very comfortable. Breakfast had enough choice for variety over a weeks stay. Would highly recommend if staying in the area.

    5
    « So Cozy »

    Great atmosphere... Entire place is cozy. A must see and stay if you are in Kingston. If you love fireplaces this is a must. Lots of hides and stuffed animals and really good food. Try the bruschetta... It was great.

    4
    « Very comfortable with restaurant and breakfast included »

    Comfortable, country styled rooms with fridge and fireplace. Clean and homey. I visit my daughter who is a university student in fourth year and this hotel has become our home away from home. Sometimes available thru airmiles.ca which is helpful! Convenience of 2 restaurants (casual one and more formal one). Stefan's Bistro has great prime rib.

    3
    « Older hotel with good service »

    The room we stayed in was a single queen with a pullout. The decor is dated and the rooms are dark although clean. The breakfast was excellent and better than most with a variety of choices and the food seemed of higher quality than many "included" breakfast hotels. In regard to the room, there was a moderately strong odour of chemical that was used to mask a tobacco / smoke smell. We would likely try another hotel when next staying in Kingston.

    4
    « Overnight at the Fireside »

    We booked our hotel room, knowing we wanted to stop in Kingston to visit family, on our way back from Quebec. Found the hotel easily on Princess St., confused at first by the name of the in house restaurant that was also on the display. We arrived earlier than expected on Sunday of a long weekend. Our room was not ready, and we were invited to sit and wait on the patio by the outdoor pool. It was a beautiful afternoon to do so. Unfortunately, the restaurant was closed, but luckily we had beer in the car, so grabbed brew and unwound from the drive at poolside. The room was ready within the hour. The 1st floor room with 2 double beds, fireplace was clean, comfortable. Bathroom a little short of space for personal items, but was also clean and adequate. Staff at the front desk were helpful and friendly.

    4
    « Excellent hotel, wish we could have stayed longer! »

    Our family spent the night here during a recent trip from Toronto to Ottawa. We greatly enjoyed the hotel and our short stay in Kingston (Beautiful city!). We are a family of five and the room was very spacious, even with the roll away bed. The two queens were very comfortable to sleep in and the room was spotlessly clean. We loved the outdoor heated pool and pool side food and drink service. The rustic look of the hotel was charming and the complimentary breakfast was excellent. I would definitely stay here again, the only negative was that our roon had a very weak Wi-Fi signal, we had to go out in the hallway to get a usable signal.

    3
    « Different than ordinary »

    Stayed here for one night on the long wknd of September. 2 queen sized beds, couch and fireplace. Would be very comfy in the winter as the rooms remained me of a cottage or an old English library. The hotel is not modern style, old English in the standard room that we had which overlooked the hotel outdoor pool. Enjoyed the late afternoon at the pool, nice area has food service and tables outside. Did not use the bar or pub, but wish we had now after reading some reviews. Beds were comfortable, tv channels were quite static but did not bother to try and repair as tv was not that important. Did find our room in need of a bit more cleaning. The tv remote is fit in a "clean stand" but there was trash inside this little stand. Down at end of bed on the floor there was a discarded wrapper and bathroom had hair on the wall. Overall the room was clean and would stay here again, just bringing this to the attention of those whom may work there to pay a bit more attention to detail in the rooms when cleaning. Beds were comfortable, walk up to the 2nd floor so reserve a main floor room if you are unable to clean rooms. Buffet breakfast which was provided was a standard buffet continental style found in my hotels but again, the ambiance makes this hotel different than the rest. There is a grocery store right next door for snacks and drinks. Free parking and in room safe

    5
    « Good value for the moneky »

    Clean, very friendly and helpful. Full breakfast. Big rooms. The bar was a great place to relax and feel cozy. The bartenders really like to chat with you if you want them too. My husband and I quite enjoyed that. The front desk went out of their way to make sure you were happy with everything and that you had everything you needed. I will go back for business and pleasure. We have a child in Queens and it's about 10 min from the University so this works perfectly.

    5
    « Pleasantly surprised with this last minute booking »

    We had heard of this theme based hotel in Kingston but were unsure what to expect when we booked the Fireside inn at the last minute. We booked the hotel to be near the lake front and our Kingston Penetentiary tour. We arrived early and went for lunch at Tom's, the pub in the hotel. This was a great spot to unwind after our two hour drive from Ottawa and to connect with our friends. The comfy high back chairs, fireplace and cabin theme decorations made it easy to pass the time. The food was tasty pub fare. After our tour we checked into our rooms. These spacious rooms were some of their non theme based rooms. They were suites with couches, king beds and fireplaces. We were pleasantly surprised. The booking came with a breakfast buffet. This buffet was well stocked and fresh. All in all I would definitely recommend this hotel to anyone staying overnight in Kingston even if you are not interested in "theme" rooms.

  • 4
    « Warm and Cozy »

    The Best Western Fireside is a unique hotel in Kingston's west end. Ten minutes from the 401 and easy to find. It is unique for the rooms, which has a gas fireplace fit into a bricked corner of the spacious room. The four poster king size bed is comfy, the room has thick crown moldings throughout, and, most importantly, the room was clean. Also, the decor of the property lends itself to walking out the front door on to a ski slope in Vermont. The two restaurants/bars are very well appointed. We had drinks and a light dinner in Tom's Place, set to feel like a hunting lodge. Wing back chairs and thick wooden tables were set against a signature fireplace and lent a warm ambience that was very inviting. Overall, the prices are about 20% more than I would have thought, but given the feel of the place, it is forgivable. Definitely where I would wan to stay again.

    4
    « Friendly and Comfortable! »

    We stayed here for one night after bringing our daughter to university. We booked the hotel using our air miles. Our room was a King Studio (not a themed room) and it had the largest jacuzzi tub I have ever seen in a hotel room. There was also a fireplace, seating area, two televisions and separate bedroom. The bathroom was spacious and clean. Robes were also provided. While we did not use the outdoor pool, it did look very nice. The advantage of this hotel is the exceptionally friendly staff, the free parking and breakfast included. The breakfast is quite diverse with fresh fruit, cereals, toast, yogurt, eggs, make your own waffles... The seating area is very nice and the staff is very attentive if you need anything.

    4
    « Upper Canada »

    They have a very good hot breakfast at this Inn. I only wish they had an elevator to help senior citizens get their luggage to their rooms. Fresh orange juice at the breakfast buffet would compliment the overall experience.

    5
    « Wonderful place to stay »

    Loved staying at the Best Western Fireside Inn, Kingston. We were there on our way back from a trip down East and would have loved to stay longer. Everything, including the service, the rooms, the beds and the breakfast were top notch! Will definitely stay there again.

    5
    « Such a friendly, helpful, happy place »

    This hotel is certainly excellent. The staff are so friendly and helpful and so happy. In talking with staff from the front desk, housekeeping and the breakfast area everyone says right away ...we love our jobs as the owner and bosses are great so we enjoy coming to work. What a wonderful testament A special thanks to Michelle who happily took my GPS that had quit and fixed it for me with a "my pleasure"; to the housekeeping staff who quickly and efficiently put our room back to pristine in minutes while chatting along with a smile; and the breakfast staff who made sure we were comfortable and had all we needed. You all made a stressful visit for a very ill KGH patient pleasant.

    5
    « "Wow" awesome Best Western »

    My wife and I were down in Kingston Sept 2 to get my daughter settled in to her apartment as she is moving there for school. First check in was very fast and everyone was polite and cheery. It took maybe 5 min to check in and receive our vouchers for breakfast the next morning. We then went to our room with the king size bed and fireplace. The room was very clean and trust me I am picky . The bed had soft pillows and sheets and the room smelled fresh and clean. I have stayed in many hotels but this is ranked at number 1. The decor for the room and hotel is very lodge like. It is very cozy. We had dinner at Tom's place located in the hotel and the food was good and very reasonably priced. For breakfast we used our vouchers in the bistro also located in the hotel. There were scrambled eggs, sausage,home fries,baked beans,make your own waffles,cereals, croissants and muffins, fruit. Lots of drinks coffee, tea, juices. Lots of free parking. Check out was just as fast and friendly. I could not ask for a better experience. Best Western you have won me as a loyal customer and with my daughter in school now in Kingston you can be sure this is where I will be staying. Thank you Best Western.

    1
    « Would Not Stay Here! »

    At first glance from the Outside, not what I was expecting since coming from a wonderful location in Perth. Entering the hotel it was dark and smelled like chlorine(from pool). Two front clerks for check in, and one was busy talking to 2 other staff members about personal things instead of catering to us for check. To find out the that person was a manager(.Hmmm!) There was feces on the outside of the toilet bowl, bed bugs, gym equipment not working well. I could go on but let's just say, I will NOT be returning.. The Breakfast was pretty good considering the hotel accommodations.

    5
    « Great place to stay »

    Spent a night here and we were very happy that we chose this place. Hotel is clean and staff are very friendly. My kids came in with me to check in and they couldn't stop talking about the staff behind the desk. She was very friendly and made a great impression on my kids. Room was clean and the fireplace was a nice touch. Breakfast in the morning was great. Lots of hot food to choose from. I will definatley come back to this hotel.

    4
    « Relaxing Lodging »

    Two nights for a single Queen room in a quaint hotel in early July, 2016. Loved the decor of the room with fireplace, relaxing beverage and evening meal in the lounge, great setting for breakfast. Quiet time at the pool. Comfortable bed. We were in Kingston for a wedding at a busy time so the room charge at $179 + HSTper night was higher than we usually like to pay. Very friendly receptionist.

    4
    « Flights of Fantasy »

    This exceeded my expectations. We booked the Flights of Fantasy suite for fun. We'd originally thought we'd book the Lord and Lady one but it was taken. We just had a really fun, relaxing time. We used the pool, ate at Bistro Stefan - which was pretty good - and had a cup of tea at Tom's Place.

  • 5
    « Great place to stay »

    Cant beat place for value great room selection and clean , nice outdoor pool with food service . Breakfast was great and so is the staff. If you don't mind not being downtown stay here. Great Restaurant and Lounge

    5
    « Great Hotel and staff! »

    I surprised my husband with a weekend in the Tranquility Base Suite! He was so surprised and it was an amazing adventure!!! Included with the package was room service breakfast (your choice of 4-5 different ones), sparkling wine and chocolate covered strawberries. The room - firstly, all of the suites have their own common hallway that has beautiful decor and music piped in!! Then when you walk into your suite and you're blown away. Our room was absolutely amazing!! Huge! Had a hot tub for 2, loads of space, a fantastic bathroom, too many TVs ( even has one in the bathroom haha) and amazing decor! The hotel - very cute! The pool outside definitely looks bigger in the pictures but it's large enough for the number of people using it! You can even order food while at the pool! Very clean, loved the charm! The restaurants - there are 2 right in the hotel. We went to Tom's Place both nights and loved the staff and the food. The prime rib was amazing! It's a little expensive for what you get however the convenience, ambiance and staff make it a must! The staff - I can't say enough about the staff at the Fireside Inn. Everyone we met in the halls had huge smiles as we walked by, the front desk staff were absolutely the best I've ever seen! Friendly, efficient, knowledgable, and so helpful with any questions we had. I bragged to my daughter about the amazing hotel and she got me to book a different suite for her and her husband! My husband and I loved the experience and we will definitely be back to try the other suites! Thank you for taking pride in the hotel and the top notch customer service you all provide! It's definitely a hotel we will return too.

    5
    « Fantasy suites are surprisingly excellent! »

    We've been visiting the Fantasy Suites for nearly 20 years. While they're a bit dated now, the prices have been reduced so they're excellent values. Almost surely the biggest and probably one of the best hotel rooms you'll ever stay in. You wouldn't suspect that from the modest exterior of the hotel or the very plain lobby and hallways. This isn't a 5-star hotel, but the Fantasy Suites make up for that!

    3
    « 70's Style hotel.. Retro vibe »

    My first impression the hotel caters to a senior clientele I found the hotel to very dated in styling. However It was very clean and the service was excellent. The Buffet was very basic with selection charging $12.95 for that seems high. It was complimentary for hotel guests. The pool area was large no outside hot tub..

    5
    « Very nice »

    Stayed here for a night with my family. Very clean rooms, extremely comfortable beds. Hotel has pool and gym, which I didn't try, and breakfast buffet that some rooms come with. Our room had a fireplace and very "fireside"-y feel to it. Recommended place.

    5
    « Cozy comfortable beds, great breakfast , will return »

    Very pleasantly surprised by the fireplace,hardwood decor, cozy leather couch. Food was great, first time stay; will definitely not be the last. Most comfortable bed I have slept in . Breakfast was good, lots of choices. Nice pool. Front desk staff very efficient and helpful.

    5
    « Service with a smile »

    This was our second time staying at this Inn. I was pleasantly surprised the first time and this time they confirmed to me that they are actually that good. It started with the reservation and the fact that we needed 2 rooms for Friday and Saturday. Unfortunately Saturday was sold out. That being said a week before we were heading out they called to inform us of a cancellation, and then the day before the second room came available. Then upon arrival they realized their was a price difference so the young lady made sure everything was correct. Rooms were clean and comfortable, and ready at 12:30 in the afternoon. We stopped in at their little pub and had a great lunch. The lady taking care of us made sure that food allergies were addressed, and then off we went. Breakfast in the morning was included, and it was well presented. Unfortunately no bacon, but maybe next time. Both nights went great, and with the Tragically Hip Concert in town that weekend the property was actually very quiet. First stop next time as well.

    5
    « Kingston »

    I loved the hotel , the people and the food . The only thing I would suggest is more gluten free options as one of our party struggled a little bit with options but for the rest of us the food was lovely. Loved the pool and Toms lounge .

    5
    « Very comfortable »

    Bedding in particular was very comfortable. Fireplace and in-room TV v. nice. Hassle-free check-in and check-out. Did not use the pool but it looked good. Nice staff and good breakfast buffet. In-room coffee was average; perhaps higher quality grounds could be used.

    5
    « Perfect stay »

    Polite staff Convenient location Clean Good breakfast Nice pool and garden area. Don't think twice if you're thinking of booking here you will not be disappointed. The parking is also very convenient and its beside a food basics.

  • 5
    « pleasure »

    The Fireside continues to be a first-rate hotel. The breakfast which is included is the best ever. Tom's place is a 10. The service ,the ambience,and the food are terrific. The outdoor pool is always clean and has lots of patio furniture. An all round lovely place to spend a night or two.

    5
    « Visiting Son at Queens »

    We've stayed at the Best Western Fireside at least 3 times while moving our son to Queens and visiting him. The staff has always been professional and friendly, and the rooms have always been clean. We also like that we can bring our small dog along for the visit.

    4
    « Worth the price »

    Went there to do a thousand island cruise and used air miles points to pay for room. Brought another couple who paid $185.00 for one night. A little pricey to my standards, but worth the price. Rooms were spacious and clean with a warm ambience. We went to Red Lobster for dinner which was good. Later we went to the pool and had drinks on the patio. Stacey our waitress was very attentive to everyone and everything. We stayed in the middle section on the first floor. The buffet breakfast was good and plentiful.

    5
    « Fireside Inn Great! »

    Friendly staff, nice facilities, good food, good value. We could be served by the pool which was very nice. The room was very comfortable and clean. A choice of two types of restaurants for dining was very good to have. The pool itself was clean and inviting. Lots of very easy access, free parking.

    5
    « An outstanding member of the BW Brand »

    Easily located, convenient, with plenty of free parking. Reception and checkout were both efficient, fast, friendly and welcoming. The reception staff know how to make loyalty clients feel valued and respected. The room (on the second floor) was clean and comfortable, with all the expected amenities, including free wifi and a very pleasant, well-presented complimentary hot breakfast buffet. The hotel offers a private outdoor pool and onsite restaurant. All BW Plus establishments should be like this one!!!!

    5
    « Charming, quiet and great value. »

    We had an excellent stay at this unique and charming Inn. Friendly, helpful staff, very clean room, pleasant decor and very quiet. The breakfast buffet was extensive and the dining area was comfortable, clean and very nice relaxing decor.

    4
    « Clean, comfortable hotel »

    Stayed for two nights while in Kingston. Room was large, loved the fireplace and it would be great to use on cooler nights. Entire room was very clean. Adjoining rooms are not soundproof and you can hear everything going on. It wasn't a problem for us, but you could hear the kid playing in the room next door. Pool outside was nice, gardening was a very nice touch. Tom's Place is a nice touch to grab a drink or dinner. Breakfast was crazy busy but we were able to get a seat. Would definitely stay here again if in Kingston!

    4
    « Very Unusual Hotel with decor from the past. »

    This Best Western is like stepping back in time. The 4 poster bed & fireplace were nice. The room was clean & the bed was comfortable. The staff were very helpful & someone took my picture sitting on an unusual sofa in the lobby. We ate at Tom's Place in the hotel & had good pub food.

    4
    « 2 Night Stay »

    Accommodations with hot tub and fireplace was good. Had strawberries and wine delivered to our room both nights. Breakfast was also included. Air conditioner noisy. Lounge/bar was busy the 1st. night, so service was very slow.

    5
    « A lot more hotel than we expected »

    Away for a few days again. We booked this hotel based on preview reviews and we weren't disappointed, We had a King bed (a 4 poster) room with a fireplace. It was quite large with a view of the pool.There is free parking, wi fi (quite fast and easy to log into) and two on site restaurants. It is located about a 10 minute drive from downtown about 5 min off the 401. The full hot breakfast included scrambled eggs that were not rubber like is often the case at other hotels. The pool is outdoors and access with your room key. There is no spa but the pool has table service from the kitchen. We had one dinner in the restaurant with was very good and reasonably priced. The staff was friendly and accomodating. If you are in Kingston, I would recommend this hotel.

  • 5
    « The name says it all »

    While some have said this place needs updating, I say it looks a feels exactly the way a "fireside Inn" would look and feel. The rooms are nice and clean. Bathrooms are not tiny bit also not spa like, just a bathroom (looked recently update for those that want that experience). The restaurants Tom's Place was great, not too expensive with good sided portions. But the ambiance of an old trapper cabin and the big wing back chairs made my family and I very welcome. The staff in the restaurants and hotel were all very helpful and pleasant to deal with. I would definitely recommend this hotel to anyone and we plan to return. If your are looking for a cold cookie cutter contemporary hotel this one likely isn't for you but if you want a clean country Inn feel in the heart of the city give it a try, I don't think you will be disappointed.

    5
    « Comfort & great meal »

    I always stay at this hotel , you can get a great clean comfortable bed and i nice restaurant in the same location . Hotel is located 5 minutes to the 401 and within walking distance to many amenities. I would recommenced the prime rib and apple crisp in the hotel restaurant .

    4
    « Nice stsy »

    My family and I stayed at this facility for a night. Our room was on the second floor. This is an older yeah charming facility with friendly staff. We enjoyed the outdoor pool and patio. We even had dinner on the patio. The room was comfortable and clean, yet the AC was a bit noisy and the Wi-Fi was slow.

    5
    « 25 th anniversary »

    This was our fist time at this Best Western but not our last. We read up on it on tripadvisor and the reviews speak for themselves, we had a very nice standard room , very comfortable and a very friendly and helpful staff. We had lunch by the pool with great service and were given ideas about where to go in Kingston. Then we had an excellent dinner at Stephan Bistr, definetly a 5 star. I love lobster tail and it was perfect. Fireside Inn should be very proud of there staff, and in particular when at Stephan's we were looked after by Margaret and she went out of her way to make our evening special, so thanks again for that. All and all thanks to everybody for making our special day special. It will not be forgotten.

    5
    « Near or far »

    Seems no matter where I stay at BW I can count on great beds,good value and a pleasant,refreshing stay.I'm not sure you can expect much more from an accommodation and added to that this time was access to really good food.

    5
    « Well situated and clean »

    Hotel is very well located. A short drive from downtown Kingston. Also it was an easy hop on/off the 401 for a late night arrival. Hotel is well taken care of and clean. Breakfast was pretty typical but well presented (cereal, yogurt, toast, sausage, eggs, make-yourself-waffles, etc). Staff was very friendly and accommodating.

    4
    « Retro with Comfort and a Great Breakfast »

    Two level hotel -- looks like it was originally a swiss themed hotel of the 70s. The room was clean and spacious with some nice touches like a loveseat. The bed was comfortable. There was a nice widescreen tv. Wifi was good and we appreciated having the small fridge. There are some retro reminders including a fireplace and a charming pine desk and bed frame. A mainfloor bistro is the location of an exceptionally good breakfast buffet. I thoroughly enjoyed the outdoor pool. Overall seemed to have a quiet, mature clientele. Would stay here again.

    5
    « Nice Best Western »

    I have stayed many times at Fireside Inn always find the staff helpful Hotel is very nice they have outdoor pool which is well kept Restaurant very good food will continue to stay at Fireside Inn as I have family in Kingston

    5
    « Overnight stay »

    The exterior of the hotel was attractive.I found the reception area rather dark,small and claustrophobic.The staff were friendly,helpful and efficient.The room was clean and comfortable.I thought the placement of the coffee maker in the bathroom was unappetizing.It could have been placed on the desk.The fireplace in the room was nice.Breakfast was good.

    4
    « Very friendly, aim to please hotel experience »

    Stayed two nights, very clean and quiet. Every single employee went out of their way to be friendly and helpful. Décor a bit outdated (perhaps and American hotel's perspective of Canada - pine furniture everywhere, deer and mooseheads, wooden rooster carvings etc. , but still clean and perfectly adequate. Good quality sheets and comfortable beds with lots of pillows. Plan to sit outside by the pool and garden and enjoy a relaxing drink from the bar service. Handy, easy to find location.

  • 4
    « Once again, enjoyed our stay »

    When we first got to our room we were not expecting to have our own quiet hallway with only 4 suites down this hall, with music piped in. The regular hall didn't have music. Then we figured out where our room was! We in the Susie Wong room, we had our own stairs. If you have a physical handicap, it will not do. We enjoyed the room and the extra little touches that was provided. This was our second time at this hotel. We will be back.

    4
    « Wonderful little hotel »

    We stayed 2 nights in a Standard King room with a fireplace at the Best Western Fireside Inn. It was an incredibly comfortable bed, the bathroom was spotless and the room overall was wonderful! Employees at this hotel are very friendly and helpful. We ate at Bistro Stefan...surf and turf...it was delicious!! The only thing we found negative were thin walls (heard people in hallways) and a loud air conditioner. We were exhausted from busy days so we still slept comfortably. Thank you Best Western we will definitely visit again!!

    5
    « Best staff you can get »

    We came from Toronto directly after our wedding, arriving at 1:30am instead of the planned 11pm. We stayed 2 nights and moved onto Gananoque, but realised we would need one more night on the way back. We arrived late that night as well and slept through breakfast the next morning. We didn't take advantage of the amenities, and next time we'd probably choose something closer to the downtown attractions, so there was a potential that we could have viewed this hotel from a grumpy perspective. But the staff, the staff, the staff is why I rate this place as excellent. Every individual we encountered was warm, friendly, eager to be of assistance, polite, respectful, knowledgeable, I could go on. Thanks so much for being our happy honeymoon facilitators! The wine and strawberries in the room with room service breakfast the next day was perfect, the big beautiful soft bed was a dream, the fireplace and view of the pool was appreciated. The little fridge for our wine and the safe for our wedding cards were really helpful. The breakfast buffet was perfect. But the staff is tops!

    3
    « Breakfast can be better »

    The hotel looks good, and the bistro nice too The rooms are clean and there is more than enough room. Breakfast was not what I expected. Can definitely better with warm eggs and warm croissants instead of cold. Staff was friendly. We stay there for 2 nights and we didn't want them to clean our bed in between, but they make it smooth again, which we liked.

    5
    « great stay »

    We enjoyed our stay, two different restaurants, enjoyed the pool after touring all day, ordering by the pool, the room was clean and very pleasant, the staff was always pleasant and wished us a good day, had smiles

    5
    « LOVED this hotel!!!! »

    Everything about this hotel was GREAT!!! Friendly staff, beautiful spacious room with superb decor, great hot breakfast buffet and nice outdoor pool! We stayed there with our three children and it was perfect!!! The only con was slow wifi speed.

    5
    « Great spot for a romantic getaway! »

    My BF surprised me with a night in the Lords and Ladies Suite as a birthday gift and it was a fun and luxurious experience! Very clean, quiet, the staff was super friendly and both restaurants are relaxing and serve delicious meals. We can't wait to go back.

    5
    « Like a mini resort »

    Great place to stay. Spotless hotel, friendly staff, lovely pool and garden area. Tom's place has very tasty menu. Breakfast always fresh. Have stayed here many times. Very close to shopping and waterfront. Great location.. Minutes away from Hwy. 401 and Via Rail Station.

    4
    « great stay at the Best Western Fireside in Kingston »

    We recently stayed at the Fireside and it was a return visit. Last time was probably 8 years ago. It's an older hotel but looks well kept, clean and fresh. Although it's not something I'm into the option for a "theme" room is cool. The pool looked nice, we opted not to use it only because there was a lot of kids at the time. The restaurant had good food and prices are on par with what you'd expect. Staff were friendly and help, check in-out was quick and smooth. Well located and is good value, we'd go back.

    5
    « Perfect service! Excellent rooms! Nice foods! »

    That's really a nice stay at Best Western! I got my room updated without any charge, though that was my mistake! And we love the dinner at your hotel, especially the service, as well as the beef steak! In one word, staying in this hotel is really a treat to me and all my family. Thank you so much! You make my trip no regret at all!

  • 5
    « Very well established place! »

    Just wanna say this is the most maintained hotel I've been to with very well maintained rooms and would definitely stay there again! The locations is not bad, you have a bus terminal nearby and not far from the distance to Wolfe Ferry if anyone wants to access to the US side and the other side of Hwy 401.

    5
    « Consistency is a Hallmark »

    We have stayed at this property many times. In fact, the BW Fireside is our first choice when travelling to Kingston. What it gives up for not being on the waterfront it makes up for in its being consistently excellent. Rooms are always clean, amenities and fixtures are always in good working order, front desk staff is efficient and friendly as are the breakfast staff and Tom's place staff. The grounds are immaculate.

    4
    « 2 Night Stay »

    We stayed at the Fireside Inn for two nights on our Canada and US driving tour. It was easy to find coming off Highway 2 and very convenintly located for the city. Checking in was very easy. It did not affect us but for note there is no lift so if you have problems carrying bags upstairs it may be worthwhile requesting rooms on the ground floor. Our rooms were superb one had a four poster bed, plenty of space, clean and an excellent bathroom. Breakfast was served in the french restaurant and was of very good quality. We had dinner both nights in the bar area, which is done out like an old log cabin and was a nice layout. The food was great and the service excellent, I cannot fault our stay and would not hesitate to recommend this hotel for anyone staying in the area.

    5
    « 1st stay in Kingston and at the BW Fireside »

    As it states in the title, it was my first stay in a hotel in Kingston and at the Fireside. The staff was very welcoming, the hotel looked great, it looked like an old hotel, I mean that in a good way. It looked like a very well and long established hotel. I was lucky to be upgraded to a whirlpool suite. Wow, it was a huge room. The lounge/bar looked great, and the food was excellent. I always stay at BW hotels as and when I can, and this hotel is definitely in my list of favorite hotels. I will definitely be back.

    5
    « GREAT WEEKEND AND EXCELLENT RESTAURANTS »

    Awesome weekend.Clean room and great staff.Had dinner both nights at each of the 2 on site restaurants. Food quality is very good and prices are reasonable.No need to go outside of hotel for meals.Great value.

    5
    « Great night at the Fireside »

    This is our second time at the Fireside Best Western, everytime has been a great experience. The room is very nice and clean, nice decor and nice comfy bed. The bar and restaurant is great, food was very good and nice bar as well. You get a nice buffet breakfast as well.

    4
    « One of my favourite places to stay in Kingston »

    Best Westerns are usually my first choice, and the Best Western Fireside in Kingston is no exception. The rooms are always very nice at this particular location. They are spacious, clean and comfortable and I think they all have a fireplace. There is free Wi-Fi internet. My most recent stay was at the end of May, 2016. The weather was quite hot but the pool didn't even appear to be close to opening, so although we understood it was a bit early we were disappointed with that. The hotel itself is close to shopping (including the outlet mall) and a quick drive to the downtown waterfront area and historic sites. Staff were informative and friendly and advised us where the best places to park would be. The restaurant's food is excellent, albeit a bit expensive so we opted to eat in the lounge. During the week the lounge atmosphere is second to none however I imagine it could be loud on the weekends. We were NOT thrilled with the free breakfast. I love to have waffles with blueberries or raspberries on top and the typical available melon concoction that most hotels offer was not ripe or tasty. I think because everything about the hotel makes you feel like you are in a top quality place you just expect a little bit better quality breakfast. We were only intending to stay one night as we were travelling to a destination with some time restrictions however once we were there a little while easily decided to spend an extra night. It's just that kind of place! :) We opted out from breakfast the second day though. I didn't use any other facilities this time so can't comment upon those, but in general the hotel continues to be one of my favourite stops when travelling between Nova Scotia and Ontario and we will definitely return.

    5
    « Excellent Hotel Encourages me to Return. »

    First time I attended this hotel. Definitely will return. Room comes with a mini fridge and fireplace. Full buffet breakfast is a nice change. Rooms are very nicely decorated. Peaceful and relaxing decor. Look for rooms closer to the front of the hotel. Restaurant is excellent. Quality of service is excellent. Genuinely friendly.

    5
    « survey following stay »

    good value for money, excellent service overall. breakfast buffet well presented and hot.decor of rooms pretty and attractive on entry. linens fresh shower easy to use and gentle spray, need anti slip on floor of tub. flowers welcoming at entrance and around windows and at doors.parking lot clean and smooth pavement. .

    5
    « loved this hotel »

    this is an excellent hotel, from the staff, appearance, room comfort , restaurant, lounge our friends and my wife and i loved this hotel. the service was excellent as well as the food in the restaurant we decided to stay a second night on our trip instead of going to another city.

  • 5
    « Best so far »

    Last year we stayed at 14 Best Western Hotels on our way to the Grand Canyon so we have some experience with Best Western Hotels. This one was one of the best. The staff were excellent and the restaurant offered great variety. The rooms were a little small but the location was close to everything. If you are a walker, it is only a couple of kilometres to Old Town.

    5
    « best weekend getaway ever! »

    We meet our friends from Ireland and New York every year. This year we chose Kingston and picked the Best Western Fireside hotel. It did not disappoint. From the front desk, to the bar, to the diningroom we were met with helpful, genuinely friendly and courteous staff. Our rooms were lovely, fresh and spotlessly clean. The overall atmosphere of the hotel was very charming and very clean throughout. We had a lovely dinner in the bistro diningroom on our first night there. The food was excellent and so was the service. We finished the evening with drinks in the really cozy bar. A full breakfast buffet was included in our room rate. It was an excellent breakfast and very well laid out. Served in the lovely diningroom. We had drinks and dinner in the bar last night and again the food was excellent. The pool area is also lovely. We sat out and enjoyed our early morning coffee there. I would like to thank the management for running a hotel the way hotels should be run. Its hard to find these days. We have already decided that we will be meeting there again next year. And perhaps my husband and I will come for a winter weekend getaway too. Your guests in room 102, June 17, 18, 19, 2016.

    4
    « Nice charm »

    We enjoyed the rustic charm of this Inn. Very cute place. Hot/cold breakfast always appreciated. Restaurants on site very quaint. Wish we had time to enjoy the pool. Easy driving distance to everything Kingston has to offer. Seems a bit pricey.

    5
    « Great night stay »

    A found this older Best Western a few trips ago and is now one of my favorites. Easy location to find and close to everything. The restaurant on site is excellent with a fabulous dinner and an above average continental breakfast. The staff in the hotel and restaurant were awesome

    4
    « Great, comfortable stay but could use some updates. »

    I have been on the road travelling so I was looking for a quiet place to stay. The service was great. The room was comfortable, quiet and exactly what I was looking for... except I was on the 2nd floor and I had quite a bit of luggage. I was not impressed there was not an elevator. I had a suite and loved the room. It had everything you needed.

    3
    « Could be freshened up »

    The room was a comfortable size but for $170 a night I would expect ceilings without patched plaster and brighter bulbs in the lamps The pictures on the walls were very sun faded. The bathroom was very tiny. The halls were also very tired. The Hotel was on a very busy strip convenient to lots of restaurants and activities. the room was quiet, set away in the back. There was a pub style restaurant on the premises with very good food.

    3
    « Not as good as we hoped »

    Stayed for one night passing through, rooms could do with an upgrade, tiny bathroom, had to call reception for tea although they had coffee. Toms Place was ok for a drink but food was pretty dire as was the service. Waitress was more intent on regaling the others with her story about a temperamental guest. Breakfast was good. If in doubt, choose a hotel down on the waterfront. Looked a good area with nice restaurants around it.

    4
    « Great Stay Good Value for Money »

    The hotel room and common areas are exceptionally clean and well kept. Everything is acceptably up to date. The Bar/Lounge is comfortable and you can get a drink or pub fare for a descent price. The Bistro is priced at the high end but the food was very good. The buffet breakfast was excellent with something for everyone. Staff are very courteous and eager to please.

    4
    « Delicious steak »

    Staff were friendly and efficient, service was quick. Lovely bonus was the surprise of "Amuse bouchée " from the chef. It was a mouthful of delightful rare beef with capers on a crisp tiny piece of toast. Crunchy and flavoursome. Very nice with our wine while we waited for our meal. Log fire added to the atmosphere. Definitely worth a return visit.

    4
    « Excellent! »

    Stayed here last week whilst visiting relatives near by and liked it so much we changed our plans and stayed longer! Really good sized, clean rooms with all you would expect. Breakfast was ok but defiantly not enough fruit. The beans were really bad and no bacon! The bar and its staff were excellent, particularly Patrick.

  • 5
    « Another awesome stay at the Fireside »

    Room was clean, as advertised. Staff were exceptionally friendly especially the front desk and the breakfast crew. Pet friendly - travelled with our dog and received a nice welcome gift which included cookies and "poop bags" - a very nice touch for our stay. Have stayed a few times at this location and have never been disappointed.

    5
    « Returning after years. »

    We were very pleased with everything about the hotel. We hadn't stayed there for some time but will be returning.The hotel is a very quick drive to downtown. Their pet policy is one of the best in the city.

    5
    « wonderful stay »

    Our stay was wonderful as usual! Fantastic staff, great location & great atmosphere. You can't go wrong. Great for a family stay or for couples you just want to escape for the weekend. Always greeted with a smile by Hailey the Front Manager.

    3
    « Clean, but a long way from downtown and the lake »

    We spent two nights here, booked by our travel agent. The hotel is clean, the staff helpful and pleasant, breakfast was included and was ok, but it is a long way from Kingston downtown and the waterfront. If you haven't got a car then it's an hour's brisk walk, a bus ride or taxi. Not recommended for people who want to access Kingston's vibrant tourist area.

    4
    « Stayed in the Rolls Royce fantasy suite »

    This is a very large room with a London vibe. Sleeping in an old Rolls Royce is a novel idea but as a bed it is not very big. We certainly enjoyed the evening and appreciated all of the fine touches the hotel puts into the room. The fantasy suites are pretty neat all in all and enhance the stay for sure.

    4
    « Fantasy suites... Creepy »

    Stayed here on business for one night. I was pleasantly surprised when I was upgraded to one of their fantasy suites. The hotel seemed pretty normal until I got the fantasy hall. Very weird decoration and a weird vibe. Got into my room... My bed was literally a car. Room was super dated and the lighting was not good at all. The room actually gave me the creeps which is very unusual for me. The room's novelty wore off in about 5 minutes and I had to get out of there. It was too weird for me. Thanked them for the upgrade but switched back to a regular room and tried to forget what I had seen.

    5
    « Best Western Fireside Inn Kingston »

    This hotel offers exceptional value. It is conveniently located in Kingston, The rooms are clean and homey. The staff are extremely friendly and the restaurant is exceptional. I stay at this hotel whenever I stay in Kingston.

    5
    « Great Place »

    Great Hotel ! Although you can see the curve in the floor as you walk down the hallway and our room door didn't quite open smoothly because of the slant, and a crack in the bathroom sink, it still is a lovely hotel, with clean rooms, comfy bed, and a great starter breakfast.

    5
    « Great trip »

    We had a wonderful time. It was a family retreat and we stayed here 2 nights. The room had 2 queen sized beds, refrigerator, and a fireplace (which added a nice touch). The breakfast was included and was very good. The hotel has an outdoor pool, but it was a bit cold to swim. The staff was very nice and friendly. It was a good stay.

    5
    « Stay at Fireside Inn Kingston, Ontario »

    Stayed here for 3 nights while I explored the historical sights of Kingston. I found the place a charming and friendly hotel. The location was only 2.5 miles from the Waterfront. They have a free and spacious parking lot. Bistro Stephan is excellent and the staff were exceptional. I enjoyed their lighted seafood entrees though most seemed to choose steaks and hearty fares. I was upgraded to a Jacuzzi room on 2nd floor. The extra space & amenities my visit much more enjoyable. The exercise room on the second floor was well maintained and had a good view of the pool area. t has an upper body machine as well as the standard treadmills. Pool area was pleasant & clean with several umbrella tables to enjoy drinks under. Overall a nice hotel, well located and a very enjoyable stay.

  • 5
    « Fantasy suite »

    The Fireside Inn was a very nice place to stay. Kingston was an overnight stop for us on our way Montreal to Niagara Falls. Kingston is right on the water and the town was going through some construction pains but I wish we had planned two nights instead of one. The staff at the hotel was wonderful. When we arrived the person who took my reservation earlier had failed to state I wanted a room with a jacuzzi but that was not a problem because the girl at the front desk upgraded us to one of their largest executive suites with a jacuzzi. There was a water pressure problem so they moved us to one of their fantasy suites- The Suzie Wong Suite. It was beautiful. The Jacuzzi was huge and the whole suite had several nice places to sit and enjoy. The restaurants in the Inn were quite good. The complimentary breakfast was good ambiance wise, however the food choices were'nt as good as other Best Westerns. If we were to stay again we would stay in a Fantasy Suite. It is not on the water front however it is a short driving distance to the water front. Best Western is our go to place when we are not sure of where we want to stay because most of the time they are very clean. I think it should be rated Best Western Plus but because there are no elevators it is rated as a standard Best Western.

    4
    « Kingston trip home »

    Very nice hotel. Good value and nice country theme. Excellent restaurant. Good quite location. Staff were very friendly and helpful. With the add benefit of the Best Western rewards this is the place to stay in Kingston!

    4
    « Monarchist Mary's review of Kingston's Best Western Fireside Inn »

    The Best Western Fireside Inn is a charming and friendly hotel, well located with free parking. Bistro Stephan is excellent and the staff were exceptional. However, corridors to the rooms were so long and narrow as to be claustrophobic. Two people cannot walk side by side. The staff were very nice, friendly and helpful. The bathroom tub needs resurfacing. The rooms are exceptionally large and quiet. A nice big parking lot. Pool area was pleasant although dandelions on the grassed area need weeding. Overall a nice good hotel, well located and a very enjoyable stay.

    5
    « Excellent value and a great experience »

    We thoroughly enjoyed our 2 night stay at the hotel. If you have the in-room choice of breakfast, I recommend it. Our breakfast was delivered to our room on time, still warm and the quality of the breakfast was amazing. We attended a comedy show at Absolute Comedy just beside the hotel. Nice that it was so close by. The restaurants located in the hotel, Tom's and Bistro Stefan have a lovely atmosphere and I would also recommend them. We'll be back to this hotel again.

    4
    « Comfortable place to stay »

    Best Western Fireside Inn, Kingston is a nice place to stay for business and pleasure. Rooms are comfortable if you enjoy a rustic motif however it does appear it hasn't had any upgrades for some years. Still a relaxing place to stay; hotel staff are friendly & helpful and restaurant staff are pleasant and efficient.

    5
    « Wedding »

    My husband and I booked the Renaissance room...it was beautiful. We had it for 2 nights. Lots of space for all of the bridal party to get ready and great ambiance for taking pictures The staff was very courteous, the rooms very clean. The jacuzzi was extremely relaxing the night before the big day.

    4
    « Nice Hotel »

    We loved the decor and different themes at the Fireside Inn. Service in all areas was excellent, with friendly staff from the front desk to the breakfast buffet. Room was large and generally clean and quiet. No extra blanket and some old items (e.g. Old heater) in the room would be minor drawbacks. Breakfast was very good and overall we were happy with our stay.

    5
    « ABSOLUTELY WONDERFUL! »

    I have stayed at this hotel during my last 3 trips to Kingston. I am an annual visitor. When I visit Kingston, I stay for 4 days just for a nice getaway. I love everything about this hotel. Friendly staff, clean rooms, very cozy, waaaay comfy "poofy" beds, great on- site dining, and close to just about anywhere you want to go. And ample free parking! The beds are so comfortable, it's just amazing! And the breakfast buffet is a nice bonus. Lovely, relaxed atmosphere. Tom's Place is especially fun for a cocktail in front of the fireplace, a light tavern meal and trivia cards on all the tables. Just lots of fun. And did I mention the Oyster Bar on Friday night's? FANTASTIC! Love you Kingston Best Western, you're the best! See ya again next year!

    5
    « Trip Advisor »

    The location was very easy to find in a stranger city. It was close to shopping and close to main thoroughfares. We met very friendly people who were attending the same event in Kingston as we were. The in room fire place added to the coziness of the room' I wouls choose this hotel again if I were returning to Kingston

    5
    « How I stay at est Western Hotel on my stay in Kingston »

    I always stay at Best Western Fire Inn, Kingston, because of the restaurant and there very good choice of dinner items and specials. They have a great helping staff all over the hotel. My check in experience is always taken care of in a quick and helpful way.

  • 5
    « Absolutely Delightful ! »

    We had to go to Kingston in April and booked into this hotel as it was close to the venue we were attending. I had not stayed with the Best Western before but thought it was a safe choice. Were we pleasantly surprised ! It was a great stay - the accommodations were so well done, like going to your Auntie's house . Cozy wallpaper, such remarkable detail in the workmanship, solid poster beds, room larger than we are used to for a very reasonable price. The dining room and bar are so welcoming and the staff fantastic ! The place is so clean and well kept,with such a cozy,welcoming atmosphere, I can't wait to find a reason to go back to Kingston. We didn't stay in a theme room but a staff member gave us a peek of a vacant room. Unbelievable !

    5
    « Awesome service, great room. »

    Lady that checked us in (Hayley) was super nice, very friendly, very helpful with all our questions about getting downtown (10 minutes away). The room was superb - long with a couch at one end, tv, bed - room for a desk and there were even books in the room...the bathroom was at the opposite end which kept it a little more private than normal. Lovely room, clean, quiet, comfortable. Highly recommended !!!

    4
    « Our Hotel of Choice »

    We had a pleasant stay. Service is very good, food was interesting, breakfast more than adequate. The motel was clean and comfortable. It is in a downtown location and was convenient for shopping and other visits.

    4
    « Saturday Getaway »

    The Fireside in Kingston is our go to getaway hotel, always a great experience. The room is always clean, no surprises. Always a nice touch is the fireplace. Had a good nights sleep very comfortable bed. The best hotel buffet breakfast anywhere. We will be back.

    5
    « Amazing HOTEL Experience »

    Not just for a Best Western, but for any hotel in general...The Fireside Best Western was absolutely wonderful. The room was spacious, clean, and cozy...and we loved the decor. The bar was SO beautiful and rustic...we were shocked at how amazing it was! The service was amazing and everyone was incredibly kind and generous with helping us at every turn. They even gave a treat bag for our dog that had cookies and poop bags. An amazing overall time and we will 100% be coming here (and only here) when we travel to Kingston!!

    4
    « Base of Tranquility Fantasy Suite »

    This is such a cool room. You have a small entrance way and then you walk in to a room transformed in to outer space with moon rock and your very own Spaceship to sleep in. We had a complimentary breakfast sent to the room in the morning and we're greeted with chocolate covered strawberries and a bottle of champagne. Great way to spend a night with someone you love.

    4
    « Clean rooms! »

    The rooms were very clean, and the beds very comfy. There is an electric fireplace in the room which is a plus. Breakfast was included, eggs, sausage, beans, hash browns, waffles, fruit, cereal, yogurt.....and more. The only thing we missed, is there is no lobby to hang out in.

    4
    « Pleasant and Well Located »

    The Best Western Fireside Inn, Kingston, Ontario, offers a pleasant, quiet and comfortable stay in a well located area near the Queen's University campus. The breakfast included is an ample spread with lots of choices.

    4
    « Great place »

    Met a girlfriend there for a nice relaxing night away. Front staff was wonderful. Let us check in early and offered express checkout. Breakfast was included. Great food, could have had some more fruit but we didn't go down till almost 10:00. We sat chatting for almost an hour and no one rushed us out. Very friendly

    4
    « Country Cabin »

    A very pleasant stay. The room included a fireplace and lots of chunky pine furniture. King bed was a little hard for my liking but this would be my only concern. The breakfast buffet was nicely presented and offered in a warm cozy space.

  • 3
    « Pretty cheesy, but clean enough. »

    I've stayed here about 10 times over a 5 year period. - Hotel fixtures and decor are very dated. "Country cabin" theme from the early 90's which is really just an excuse for shoddy amateur carpentry. - Breakfast is below average quality. - Some rooms offer no protection from adjacent rooms sound. Can hear conversations and TV even at moderate volumes. + Rooms are all large + Staff seem adequate + No issues with cleanliness

    4
    « Comfortable place to stay »

    We ended up with a first floor room towards the back of the hotel. The rooms are large, and ours had a fireplace, fridge, two double beds, a small couch, desk, and a large flat screen tv. Our first night was very peaceful and quiet. The second night we had heavy-footed neighbours in the room above us who kept us up until the early hours. Breakfast was good, a decent selection. There were hot and cold items (sausage, corn beef hash, home fries, baked beans, oatmeal, waffles cereal, toast pastries, scrambled and hard-boiled eggs, fruit salad, yogurt, etc). Located only a few minutes drive from downtown. Overall a comfortable place to stay. I would return again if ever in the area.

    5
    « You've Got To Stay Here! »

    I stayed in one of the themed rooms called Tranquility Base. You get to sleep in your very own moon lander and the three storey room makes you feel like you are in space. This is perfect for the nerd in all of us. The room was clean and the free bottle of champagne and chocolate covered strawberries were a very nice touch. The food is great (except for the steak I had for breakfast the second morning. It was inedible). But I highly recommend the corned beef hash! The staff are exceptional and really helped make my stay even better. If you need anything just ask for Alec, Maitlyn or Linda. But everyone there is amazing and will make sure you have everything you need, even directions and suggestions of what to do in the city. I don't think I'll ever be able to stay at a normal hotel again!

    4
    « Stay for the Johnny Reid Concert »

    Always an excellent stay. We have been staying at this particular BW on and off for the last 30 years. We find it has a very relaxing atmosphere catering mostly to couples. Tom's Place being our favorite lounge. We only wish it would stay open a little later after a return from concert, it was closing at 11:00

    5
    « Fireside Inn lives up to it's name »

    Really enjoyed our stay at the Fireside Inn in Kingston, Ont. room had a fireplace and nice sitting area as well as a comfortable King bed. Tom's Place served a delicious dinner, and we enjoyed the ambiance there and in the Breakfast area.

    3
    « Too much noise »

    Hockey tournament staying at hotel. Children running up and down the halls till later in evening. Certainly not relaxing. Ask when booking if there is also a tournament staying to ensure you have a quiet space.

    5
    « Great stay »

    Stayed here for a one night getaway. We booked a Jacuzzi suite, which was perfect. The room was clean, functional, well maintained - separate bedroom with huge four poster bed, TV, wall safe; bathroom with shower; bar sink area; living room with leather (leatherette?) couch, huge Jacuzzi, TV, fridge, desk, fireplace. Lots of lighting options. The décor is ... different lol. Rustic? But don't let it fool you, there is nothing "old and worn". We had dinner at Stefan's and coffee and dessert at Tom's place. The food at Stefan's was good, but nothing super special. We also had the breakfast buffet there. I enjoyed the atmosphere at Tom's. It was nice to have both options. Service at hotel and restaurants was impeccable. Would definitely come here again and highly recommend it.

    5
    « What a nice surprise! We will definitely be back! »

    Had never stayed at BW Fireside Inn before but from now on will try to book it first! Totally reasonable price, especially considering the delicious hot breakfast in a.m. Great breakfast host staff and caring and personable front desk staff. Was blown away by the cleanliness of the hotel room and bathroom. Have stayed at new hotels that did not come close to having such thorough cleaning. Husband has bad back but woke up saying he had not slept that well in years, the mattress was that comfortable. Yay for Best Western Fireside Inn!

    5
    « Great stay - pleasantly surprised! »

    I wouldn't expect a best western to be anything other than an average chain hotel but I think this one bucks the trend. Service was great at front desk and our room was lovely - clean, spacious and the fire just gives it that something above your standard chain hotel! Apparently they have fantasy rooms too but can only speculate as to what they might be! Decided to eat in as there are two restaurants to choose from and we chose Toms Place as it had a lovely old style country feel. Food and service was good - dont expect fine dining but no complaints at all. Breakfast the next morning was also good - more choice than in a lot of US hotels. I can see why this place is no 1 in Kingston.

    4
    « Clean cozy and rustic »

    Had a room for the night while visiting family. The room was large and had a big 4 poster bed which was really comfortable. The two places to eat in on site were quite busy but we did not have dinner there as we were attending an event. Check in was easy and staff was friendly. The place was clean, and our bathroom was newish. Some painting was being done. We had breakfast the next morning and while pretty standard the food was ok. We left and were a half hour away when I realized that my ipad was still at the hotel, where I had left it in the business office when I checked in for our flights. I called the hotel and a staff member literally put the phone down ran up to the business office and found it. Only complaint, no elevator for those who need it.

  • 5
    « Clean and amazing staff »

    Loved the fire place in the room and all the decorations it feels like home. The breakfast was very well presented and very good. Lots of parking and a good location close to all the restaurants and activities in Kingston. Would go back for sure.

    5
    « Perfect stay »

    We really enjoyed our stay at the Best Western fireside inn Kingston. The rooms are very nice and also very comfortable. The hotel is extremely clean. The hotel is located at a 5 minutes drive to downtown. The service is also great. The reception manager Hailey provided us exceptional service. We had dinner at one of their restaurant Tom's place. Food was very good; it was a pub style. They also have a very good steakhouse restaurant. I strongly recommend this hotel. . C Riopel Piche

    4
    « Birthday Getaway »

    We choose to stay here to celebrate my birthday. We choose the Whirlpool Suite. This features an in-room jacuzzi tub, and a fireplace. The size of the room is comfortably large, with a separate bedroom (for the king size ). While the room is dated, everything is clean. The bathroom looks ot be updated with a travertine walk-in shower. Other things to note is that the room has 2 TVs (main area and bedroom), fireplace (although the fireplace is electric only), desk, DVD player, fridge and coffee maker. This room includes breakfast at Stefan's, and it is a lot more than your basic continental breakfast. It is buffet style, but everything is laid out very well, and the selection was all tasty. No need to go out for breakfast. Tom's Place Restaurant, right on the other side of the tiny lobby, is a treat to be in. It's like being in a lof cabin, with all the decor there. We did not try the steak, but the burgers are well made . The exercise room seems to have been an afterthought. A limited selection of exercise equipment squeezed into too small of a room. If it was summer time, I would not have thought about it much, and just gone in the pool, but for fitness, this is all there was. Otherwise, very clean. Note that this is a 2 story hotel with no elevator. If you have mobility challenges, you may want to request the first floor. We found out the hard way...:-( Other than that, if you can score a good price here (i.e. promotion or CAA or Senior's discount), you will enjoy your stay.

    5
    « Well kept property, rustic and cozy »

    A really enjoyable and relaxing stay. I was made welcome and upgraded to a very nice suite. I had everything I needed. Great shower. The little touches make the difference and I really liked that they put creamers in the refrigerator. Every hotel should do that. Thank you BW for treating me well!

    4
    « A little tired looking, but the service makes up for it. »

    We recently stayed here as a stopover on our way to Montreal and quite frankly we were just looking for clean, quiet and inexpensive (not cheap) accommodations for the night. We were pleasantly surprised when the Fireside Inn delivered in spades. While the building and rooms are looking a bit dated, they were well maintained and clean as a whistle. More importantly, the service was far beyond my expectations. From the super-fast and friendly check-in to the staff in the restaurant for breakfast (included free with the room), everyone was friendly and professional. While I probably wouldn't make Kingston my end destination, I wouldn't hesitate to stay here again if I needed another stopover.

    3
    « Showing its age! »

    My wife and I stayed over Valentines. Had always wanted to stay here and while it was nice enough, it sure is showing its age. I certainly got an Alpine feel ( not just because it was a million degrees below zero either!) . Narrow hallways, floors that are uneven, wood panelling etc..... Sunday buffet was okay, but the layout for it in that restaurant is quite poor from a serving standpoint- but again, old style layout. Staff nice enough with minimal interaction we had with them.

    5
    « Quaint Hotel »

    Very pleasant experience, the reception staff are excellent and to highlight them, Haley and Mitlaind. Most cordial. It is also perfectly located if you are going to the Memorial Arena. Very rustic, the pub has very comfortable seating.

    5
    « Country in the City »

    We've passed through Kingston on many occasions, but have never actually stayed in town. We decided to burn up some of our Best Western reward points, as well as some Air Miles points and stay in Kingston for a few days to check out the sights and take in the local history. We usually stay at Best Western and BW Plus because, well , we prefer Best Western. The Fireside Inn goes way beyond the typical. Our King room was beautifully decorated in quality Pine furniture, a comfy bed, ceramics in the bathroom, and an electric fireplace. This was one classy room. There are also two excellent restaurants attached to the Hotel. The biggest decision while standing in the lobby is to turn left or to turn right to decide which eatery to visit. The included, hot, sit-down buffet breakfast is a huge added plus. This is what 'customer service' is all about. Well Done !

    4
    « Comfortable, Affordable and Good Value »

    First time visitor to this property. Visiting family and selected BW Fireside Inn based on tripadvisor reviews, Very comfortable, affordable and good value (complimentary breakfast included). Ample parking on site and it's free. Staff at front desk, both at check in and checkout, very pleasant. Rooms were clean with a quaint country feel to them. Fireplace in the room is a nice touch from your standard looking hotel room, Minutes away from downtown Kingston. Will definitely stay again on our next visit to the area Highly recommend,

    5
    « So Glad We Stayed Here »

    We stayed here during a month-long road trip. We booked it based on the reviews (didn't get an upgraded themed room). The front desk staff were very helpful, the rooms are clean and cozy (love the fireplace and cabin feel to it), and the restaurant/lounge was fantastic. We had breakfast there in the morning, and it was a pretty typical. It probably wasn't my favourite hotel for breakfast, but it wasn't bad. A trip to the lounge is a must, even if you just have a drink. All around, the service was very good. The only negative for me was the gym. It was very tiny, and the treadmill was stuck at an incline. On the upside (pardon the pun) I did get a good workout from going uphill the whole time. They don't have an elevator, so if you have a problem with stairs, ask for a room on the main floor.

  • 5
    « This is not your typical Best Western »

    Great hotel with warm character. Great lounge and an amazing breakfast! Overall one of my favorite Best Western properties that I stay at! I travel fairly frequently and have always had a great experience with this hotel and their staff.

    5
    « Best kept secret in Ontario »

    In the world of marketing the current trend is to "wow" your client...to go beyond what they would expect and this hotel definitely put the "wow" in our experience. From the moment we checked in and were greeted by happy friendly staff to an outstanding dinner at the Bistro Steakhouse and their pleasant staff. Our room was a suite and it was huge. The over sized jacuzzi was more like having a hot tub in our room and the fireplace in front made it all so cozy and romantic. The king sized bed was very, very comfortable and slept like a baby. Breakfast was well prepared and kitchen staff like everyone else there was so friendly and kind. Looking forward to a return trip in May.

    4
    « Cozy hotel. »

    This place has a Moose hanging above fireplace in TOM's Place bar and restaurant. Plus other critters hanging on wall and a fish. A wolf pelt and a wolverine too. Attendants are the best. Food is good. Drinks are good. Really nice and cozy. But don't go there. I want it more for myself.

    5
    « great place with charm »

    be sure to spend a night or many here, very quaint , with a hint of old school , nicely decorated, get a room 238 , nice 4 poster bed, soft pillow top mattress, whirlpool, electric fireplace . and nice bathroom , free parking , great choice of 2 onsite resturants , both are great .

    3
    « Small issues but annoying »

    1. Asked to be moved from noisy entrance; moved to room next to another noisy entrance. 2. Error on final bill 3. Hair dryer did not work 4. breakfast buffet- toasters did not work; no staff around to fix.

    4
    « Gem in Kingston »

    This was a very brief one night stay enroute to Quebec from Michigan. Arrived around dinner time after a long day of driving, the last 4 hours of which were in heavy traffic and snow squalls. Left immediately after breakfast. Fireside Inn was chosen because of TripAdvisor reviews and it was an excellent (if all-too-brief) stay. Had a nice dinner in one of the two hotel restaurants. Room decor was slightly dated but clean, well-maintained, had a fireplace and was unique, all of which added to its charm. Room rate included a full breakfast and was about $100 US, a bargain for what you got.

    5
    « Great place to stay in Kingston, Ontario »

    We were well looked after at the Best Western Fireside Inn during the Christmas holidays. It was nice to have our own gas fireplace in the room. To our surprise, there were hot breakfasts on Christmas day and Boxing Day (unlike what we had been told at check in). The room was quiet, and everything worked well. There is a refrigerator in the room, and a couple of grocery stores within walking distance. Will definitely go back.

    4
    « Best Western Fireside; a comfortable place to stay »

    We have stayed at this hotel many times mainly because it is comfortable, affordable and of good value. The fireplaces in every room are a great addition although the rooms do need an update. Staff are very friendly and accommodating. The Fireside is not far from downtown Kingston; parking is never an issue (and is free); the buffet breakfast is excellent and Tom's place is great for dinner or a drink.

    5
    « Most accomodating hotel »

    We had a gift certificate that was almost 5 years old and the hotel went out of their way to allow us to use it New Year's eve. We enjoyed a wonderful meal, a lovely room and a terrific in room breakfast. Thanks BW

    5
    « Tranquility Base space nerd fantasy! »

    This review is for the space theme Fantasy Suite, not standard guest rooms. Booking: Reservation made en route directly with the property front desk because price was same for Fantasy Suites. Location: Convenient directly on a main road (Princess) approx. 10 minutes from 401 FWY. Some traffic when exiting all times dawn to late night. Price: CAD 275 per night plus taxes for the Tranquility Base space theme fantasy suite, which was least expensive of the special rooms on our night. Arrival: Covered area with self-unloading. Multiple key card entries closer to separate room hallways. Check-in was followed by a quick overview of the property restaurants and local attractions. Accommodation: Former squash courts converted into nearly sound proof themed rooms. This room has no windows, which adds to the ability to achieve complete darkness for sleeping. A combination of lighting options sets the mood as desired. We enjoyed the complimentary Mars candy bar, Canadian sparkling pinot grigio and bottled water. The room has three levels; living room & bath, jacuzzi whirlpool, and 'lunar landing ship' bed. In-room conveniences include two suede electric recliners, four small flat screen TVs (in bathroom/WC, by whirlpool tub, in sleep pod, in recliner area), couples rainfall shower, remote controlled gas fireplace, fridge, iron & board, safe, hanging clothes rod & approx 10 hangers, K-cup coffee maker & liquid cream, private label toiletries, hair dryer, free wifi. Breakfast was free but standard at best; somewhat rubbery eggs and plain potatoes. Overall, the room was very nerd honeymoon style, but fun and comfortable... it's not overly spacious (no pun intended) but not so tight unless you have more than a close couple. Tom's (attached less formal restaurant) was good quality with generous portions but selection is limited to salads and tavern/pub fare as expected. Staff was polite and professional but comfortably casual. Front desk warned of possible full booking but there were openings as it was later at night. Bed comfort: 5 out of 5 (super soft body-enveloping memory foam with heavy linens and cotton poly fiber duvet). No signs of bed bugs. Parking: Free uncovered self-parking near side entries. Staff: Friendly and knowledgeable throughout. Recommended For: Those into a strange but fun fantasy on a special occasion or a weekend/night away. A solid 4-star level. ROOM FOR IMPROVEMENT: The only downside was quality of the breakfast...but then, it was free.

  • 1
    « Clean »

    Clean, restaurant has a pool, whirlpools are thoroughly cleaned, bedding is cleaned regularly aside from duvet and sealed pillowcases. No mold to report. Clean kitchen. Friendly waitstaff. Fantasy suites are a definate 'view before purchase' / see photos beforehand. Also if you are an ethical traveller: housekeeping staff are treated very poorly by management.

    4
    « Total Romance, a quiet getaway! »

    We booked the hot air balloon room. Three levels including a Queen Size bed with an overhead tv, vanity, fireplace with a couch, hot tub and sauna in a quiet tv room with a kitchenette. Champagne and chocolate covered strawberries and full breakfast was included. The room could use some sprucing up like the hot tub but overall it was a wonderful weekend away. Just know, it comes at a price. For two nights it was $640.00. No kids are allowed in the fantasy suites and you need your card to get into the fantasy section. The bathroom is large with a large shower. Between the slats on the bench is in need of cleaning and the sink drains very slowly when we were there. A very calm and soothing weekend.

    4
    « Breakfast Included »

    The bed is the best. Glad to have a full buffet breakfast first thing in the morning on site included in the price. Close to where I needed to go. New carpets. Generous room. Friendly staff. Home away from home.

    5
    « excellent stay at Fireside Inn »

    Once again we stayed at the Fireside Inn on our visit to see family in Kingston. The lobby and restaurants were beautifully decorated for the holiday season.We had dinner at Stefan's Bistro and sat in front of the fireplace which was lovely. Our roast beef dinner was very tasty. We really enjoy the fireplace in the room at this time of year. The room was very clean and nicely arranged. the staff is always very friendly and helpful. We will return again in the future.

    5
    « Best - Best Western! »

    We have stayed at several Best Western's but this one was the "Best"! The decor, cleanliness, and the cozy feeling throughout the hotel is certainly worth mentioning. Our room was clean and spacious, with an electric fireplace, and a comfortable bed and nice bedding. The dining room had exceptionally nice furniture and gave you the impression that you were dining in an upscale restaurant. The free breakfast was nicely displayed in a separate room and was hot and tasty with a nice choice of food. We would certainly recommend this hotel.

    5
    « This hotel never disappoints! »

    We have been coming to this hotel for over 16 years. The property is always immaculate and the service is 1st class in every department. There is a wide choice of rooms to choose from and they are always exceptionally clean. The food in the bar/restaurant is very good with a wide selection available.

    5
    « BW Fireside Inn, Kingston, ON »

    This hotel exceeded our expectations. The room was very comfortable with a fireplace and sitting area. Very clean and well-kept. We had dinner at the restaurant, which a little pricey, but the food was excellent. The free breakfast in the morning was very good. All the food was hot and there was a great variety.

    5
    « Great Hotel and staff »

    My wife booked us there for my birthday for an overnight with the "ultimate gift" package. On arrival staff were very friendly and even upgraded us to a whirlpool suite. The hotel is older however is very well maintained. The food at Bistro Stefan was excellent and again service was great.

    5
    « Leisure Hotel Stay »

    This is an excellent hotel with two nice restaurants - one pub style with a great bar and the other is casual fine dining. The rooms are very clean and there is a fireplace in every room which made it very cozy. The rates are reasonable. The hotel staff is helpful, efficient and professional. I definitely recommend this hotel.

    5
    « Best room I've ever been in! »

    Stayed in the Lord & Lady suite and am soooooo happy I did!!!! The room was cozy, clean and large! The bed was in a '77 Rolls Royce! It was super comfy! I passed right out ! Spacious, amazing jacuzzi. The bathroom was to die for! Huge stand up shower, beautiful counter tops, a tv and telephone . All in all I had a great time staying in this room and would love to stay again :)

  • 4
    « Comfortable Stay »

    We recently spent two nights at this Best Western location. The room was a good size, clean, with a fireplace and in-room safe. The mattresses and pillows were comfortable and afforded a good night's sleep. In the bathroom, a cool double shower-head made it feel like you were standing in the rain :) A bit disappointed that there was no body lotion at a dry time of year (perhaps if I'd asked at the front desk...?). Enjoyed breakfast the first morning (a Saturday). Options included yogurt, fresh fruit salad, cottage cheese, bread and pastries, cold cereal, hot cereal packs, waffles, scrambled eggs, sausage, hash browns, corned beef hash (corned beef hash????). Also juice, coffee, tea, water. The second morning, breakfast options were exactly the same. Disappointed they didn't try to mix things up a bit. Also, although it wasn't busy, we had to wait quite a while before staff noticed the fresh fruit salad needed replenishing. The price was right (I had a coupon from a Best Western promotional offer) and I would have no problem staying here again. Good place to stay if you're checking out Queen's with your son or daughter.

    5
    « Great place to stay - »

    Had a wonderful evening with friends. The rooms and hotel are very nice. We did find the rooms very warm so ran the air conditioner and that helped a lot. Breakfast was good, lots to eat, well presented. The lounge area was cozy and relaxed. Unfortunately their restaurant was booked and we could not have supper there - so we walked to Aunt Lucy's restaurant - a nine minute walk with lights and sidewalks - no problem.

    5
    « Best Best Western »

    Can beat the service and rooms here. All have fireplace and are well kept. The lounge in Tom's place is so cozy and inviting. Bistro Stephans has amazing food. I would highly recommend this as a must stop in Kingston. The king bed we had, I wished I could take it home!

    5
    « Hotel »

    Enjoyable stay with a spotless room, comfy bed, good breakfast, obliging and friendly staff, in a pleasant and uniquely rustic-style hotel. The fireplace in my room, along with the antique style bookshelf, and other little rustic touches were great. Also enjoyed the restaurant/bar with an actual wood burning fireplace, and it was packed Sat night. The young woman bar-tending made me the best Margarita I've ever had. Great place.

    4
    « Very Helpful Staff »

    I have stayed here a number of times. It's a convenient location for visiting Kingston. The staff here; from the housekeeping staff, to the restaurant staff, to the front desk always do a great job and in those few times were things aren't quite right they do their best to make it right, then and there. This trip I was flying a red-eye flight and then driving four hours and knew that i wouldn't have much time to sleep before my event in the evening. I called ahead the day before to ask if it was possible to have an early check-in, explained my situation, and when I arrived the next afternoon they had a room waiting for me. I was able to get some sleep before my event and the evening went very well -- thank you! The breakfasts are buffet-style and well done. The restaurant is good and the waitstaff are friendly. Parking is free and in the winter they do a great job of managing the snow. There always seems to be a place to park.

    5
    « Above and beyond service »

    I was making this reservation for my friends wedding anniversary. When my friends came back from Dinner, there was a bottle of champagne and chocolates in the room. We were very touched by this gesture. The room was Magnificent and the service was beyond compare. I hope to one day try this hotel for myself! Thank you for making this an amazing night for my friends and easy for myself.

    2
    « Not was it use to be !! »

    I use to LOVE this Hotel, I was treated like a valuable Diamond Platinum Member, but that has changed... no special treatment here ! No sheets either, only a comforter Windows don't open, and air unit archaic Restaurant staff are slow and disinterested Value for money.... POOR Doubt I will be back... too bad, was a great hotel back in the day :(

    5
    « Good Value »

    Always enjoy the stay at the Best Western Fireside Inn. Enjoy the surroundings, hospitality, and everything at your finger tips. Cannot say enough good about the restaurant/lounge "Tom's." A relaxed atmosphere, great food, and a cozy fireplace flickering in the winter.

    2
    « Uncomfortable Stay »

    After months and months of planning for this trip, we settled on Best Western because of all the positive reviews. It's located near the highway so it's very easy to spot, and the receptionist who greeted us (Maitlyn) was very accomodating and friendly. Our room was on the second floor at the very corner right beside the whirlpool rooms. It had a king-sized bed so the price was higher than normal rooms but it was very disappointing. Our room was mostly clean except for a dead fly on the window sill. The sheets and pillows were rough and itchy and made it very difficult for me to sleep. It looked clean but it did not feel clean. My face on the pillow was itchy all night long. That night we went out in the rain and came back to ask for directions but the evening receptionist looked at us, kept talking to her friend until my husband had to interrupt. She wasnt accomodating at all and told us to go back to our room to find the information we needed. I'm sure they probably had an extra with them at the desk. So we had to go all the way back upstairs and look for the booklet she was talking about before driving out into the rain again. We came back and decided to just eat at Tom's Place, the restaurant in the hotel..we stood there outside and several servers made eye contact with us but never greeted us. My husband had to approach one and we were told there were no more seats, however a couple behind us came 5 minutes later, and they were greeted and accommodated right away while we were still standing there. We waited and waited for around 20 minutes and decided to go back out in the rain to Tim Hortons instead. Early the next morning, we heard someone's tap whistle SO LOUDLY it woke me up at 6 in the morning, I could hear the tap whistling, AND the water landing in their tub as if it was right in our room! It was SO LOUD and I couldnt go back to sleep. That night, there were some rowdy kids running up and down the hallways at 11pm and interrupted our sleep. I was about to rate this 3 star but because EVERY TIME I FELL ASLEEP IT WAS INTERRUPTED, I had to rate it poorly. My husband complained at the front desk but they just apologized and continued charging us 300 dollars for both nights, not offering a discount. Some pros would be that there's a fireplace in the room and the breakfast is very good. IF you're a very deep sleeper and don't mind itchy sheets, then go ahead and book this hotel. If not, go somewhere else.

    5
    « Above & Beyond »

    After a grueling and exhausting day in the Emergency Department of Kingston General for some post-knee replacement complications, my wife and I arrived at the Fireside Inn somewhere around 10:00 in the evening looking for a room for the night. Jaclyn was on duty that evening and found us a room on the first floor which was great. Tired and weary and not having eaten that day, we enquired about getting some food and beverage. Jaclyn went that extra mile by contacting the staff of Tom's Place and asking for room service which she said that she would deliver herself, if need be. All worked out and Tom's Place brought us a couple of burgers and a nice merlot. Burgers and wine never tasted so good! We would like to thank Jaclyn, especially, and Tom's Place for coming to our rescue and going above & beyond! Peter & Linda Belleville, ON

  • 4
    « Quite wonderful. »

    This place is definitely out-dated, good quality and not tacky--decor, menus, etc--but it is absolutely comfortable and enjoyable--old-fashioned hospitality. Your every need is anticipated--a gas fireplace with a comfy sofa, a small fridge, and coffee service, a safe. the beds and linens were very comfortable and the drapes let no light in. Our request for adjoining rooms was accommodated. Having 2 excellent restaurants on site is a bonus, as was the excellent breakfast. Our server Linda was fabulous and was helpful with determining what was gluten free or not--this breakfast was much better than most, from eggs and sausage, to waffles and baked beans. Only downside was the windows that didn't open. The Inn is only minutes from downtown and you aren't paying downtown prices.

    4
    « Very cozy and comfy.....we'll definitely be back. »

    We were in room 128 which is nicely located close to the west entrance that is around the back. The room window faces the parking lot and the pool. The room was cozy and comfy. Nice touch that it had a small couch so we could have visitors to our room without everyone having to sit on the beds (which were comfy and all but no one wants to just sit on the edge of a bed). The fireplace gave the room nice atmosphere without making it too hot as it's just for ambiance. Nice touch. The decor in the room is kinda 80s/90s but it's got character and it's cute. We enjoyed the breakfast buffet.....one of the best "included with the room" hotel breakfasts I've ever had. All the staff we encountered were friendly and helpful. We enjoyed the hotel so much that on the day before we were scheduled to check out we decided to stay an extra day!

    5
    « Pleasantly suprised »

    I had to have surgery at Kinston General, so My friend came with me. I received the hospital rate which was advised to ask for. It was very convenient to hospital, so after surgery was glad of that. The restaurants, both were excellent quality and service, actually, pleasantly surprised for a Best Western, witch I have stayed in a lot, so highly recommend this location.

    5
    « Enjoyable Stay »

    This Inn continues to offer a wonderful stay. I am never disappointed when I stay here. From the time of arrival to departure you always feel welcome. The breakfast menu could offer more gluten free options.

    5
    « Our 15th year anniversary ! amazing time ! »

    My husband and I have stayed at many hotels but this hotel was by far the best one, the staff was amazing with any questions we had about where to go in Kingston since we were not from Kingston. The food was wonderful, but best of all was we stayed in the flights of fantasy room and all we can say is WOW! It was a great room for a special occasion like our 15th year anniversary...We highly recommend this hotel. We would also like to give a special thanks to Michelle at front desk and Hailey front office manager for making our stay memorable....

    4
    « Very nice stay »

    I only stayed at this hotel for one night on business, but the staff was very friendly and helpful, and the room was very comfortable and clean. The decor is much more country than city and there was a nice buffet breakfast. The hotel is conveniently located just a few minutes cab ride from the train station.

    4
    « Nice Spot for Homecoming Weekend »

    The staff was friendly and helpful, something I don't often see with young people at the front desk. Always smiling and obviously enjoying one another's company and yet still professional and attentive. I had locked myself out of the safe and the staff were on it in the space of about 2 minutes, incredible service!. The room was clean and nice, no complaints here. The hotel felt safe and secure for a single woman. The breakfast was amply and varied. The staff here were patient with our large group moving tables around to sit together. Very good stay! My only complaint was the wifi. I couldn't get it in my room.

    4
    « You're never going to see another one like it. »

    Make sure you get the king-bed suite with the whirlpool. They could shoot a documentary about this room. The only comparison I can make is to some of the Old West hotels in the desert Southwest. All this place lacked was a moosehead. Also. without a doubt the best breakfast ever. Things like German potatoes and hash in addition to the usual; seriously, eat lightly the night before. All of this wouldn't mean that much, except, at least when we visited (mid October) it was very, very, reasonably priced. A lot of fun, if you're not looking for bamboo flooring and indirect lighting.

    5
    « nice stay »

    I have stayed at this Best Western before as I have family in Kingston It is a great place staff are friendly and helpful Rooms are clean beds are comfy I have used restaurant in past trips and it was good this time only breakfast and it was very good lots of choices fresh fruit cereals or hot breakfast I would recommend it to anyone to stay there

    4
    « Country and Western Anniversary »

    As a wedding anniversary present for my wife I got tickets to a country concert occurring in Kingston and reserved a room here for overnight. The concert went a treat and even I enjoyed it (though I prefer jazz, classical, classic rock, indie and almost anything but country). As others have said the hotel room was clean but looking a little tired. The fireplace is a very nice visual treat and much of the furniture is made from pine, including a 4 poster bed. If you are short, as is my wife, it takes a bit to get into as the mattress is quite high. Do not laugh at the antics of the short person trying to get into the bed, because while I said I was laughing with my wife, the glare I got said shut up. On the other hand the couch is made for short people and, while not overly tall, I found it difficult to get up not being used to standing from a position of posterior below knees. The bathroom was very clean and the shower had great temperature control and good pressure (I only wish it had a hand held option). The breakfast was very good, made more so as it was complementary. I would stay here again without hesitation.

  • 5
    « Excellent! »

    Staff at this hotel are top notch, I've never felt so welcome. The food and service in the attached Bistro restaurant was wonderful, the wait staff was great. Everything made for a lovely stay, including the room. Bed was really comfortable, loved the fireplace in the corner and the leather couch. I wish I could have stayed longer.

    4
    « Good breakfast »

    The place is a bit dated, but our room was clean and the staff were friendly & helpful. We enjoyed the rustic atmosphere of the bar, with wood fireplace and sofas/armchairs throughout. The breakfast was very good for an inclusive breakfast, and a nice restaurant to enjoy it in. (self serve buffet style). We did hear the neighbours talking around 4 a.m., so the walls could use some soundproofing.(and the neighbours could learn a thing or two about consideration for others..talking very loudly for an extended time at 4 a.m.) But in the end, we were satisfied.

    5
    « Excellent hotel, restaurant and staff »

    We had a room with a king bed. The room was great but the bed was a little too firm, would have preferred a queen size but as we had not prebooked we were happy to take what was available. The meal in the Bistro was excellent and staff very friendly and helpful. Breakfast had plenty of choice and was kept well stocked. Overall a very good one night stay. Would certainly stay again

    5
    « Amazing Ambience »

    What more can I say that this Hotel has it all!The best steak in all of Kingston and the most comfortable warm up in Tom's Place with real wood burning fireplace and comfy couches to converse with your date prior to the dining experience. The Desserts are delightful and if you feel like you need to stay the night the Fantasy rooms cater to your wildest imaginations accompanied with Gas Fireplaces and Jacuzzis along with room service unparalleled.A definite classy destination especially if your on your Honeymoon or an impressive date.

    2
    « Should have done more research »

    Luckily our room was ready when we checked in at 2 p.m. Front desk lady was very friendly. Room was certainly nothing too exciting but at least we could see our car outside our window! The electric fireplace was on a timer for some reason and the bathroom was tiny but we could could hear everyone else in their bathroom without any trouble! We had an OK dinner in Tom's Place which was country casual. Bistro Stefan's was not open on a Sunday. We went back to Tom's Place just before 9:00 only to be informed, rather curtly, that they were closing - it's Sunday! The young lady then closed the door in our face. Sunday night, not yet 9:00 p.m. in Kingston (for a funeral) shut out of our hotel and no place to go as we'd already had a glass of wine with dinner. Guess we can return to our room, time the fireplace and listen to toilets flush and hot tub jets around us! Good news is, it's only one night!! My advice - look elsewhere, especially on a Sunday night if you need a drink after a funeral!

    4
    « Lovely room and good food »

    We stayed one night here and had dinner in Tom's Pub. The food was good and the atmosphere very nice. Our king room was spacious and lovely! The fireplace and couch and chair made this a very large and comfortable place to relax. Breakfast was included and the buffet was excellent. Would stay here again for sure.

    5
    « Excellent customer service and quality of room »

    Received outstanding customer service from Josh who ensured our stay was enjoyable and went above and beyond to ensure we were happy. Quality of the room was excellent as well as the restaurant where seating was comfortable with a friendly service.

    4
    « great bed and great bar, but best of all was the incredible staff! »

    We were in Kingston for a wedding. The reception was at another downtown Kingston hotel, and most of the out of town guests stayed there, but the TripAdvisor reviews were quite poor for that hotel, so I decided to go with a TA recommended hotel instead and we were very pleased with our decision. We were only a 10 minute drive away from everyone else, but worlds away in terms of quality and pleasure! The rooms are dated and tired looking, but still cozy and warm. The bed was definitely superior and newer, despite the rest of the room not being updated. The linens were also superb! There are theme rooms, but we didn't see any in person. The hotel is quiet and this surprised us because our room was directly above the office and lobby. We were pleasantly surprised by that. The bar is cozy and the food is above average. Our breakfast buffet was included with our room and it was a proper hot buffet with eggs, sausages, hash brown potatoes, as well as hot and cold cereals and many bread and muffin choices. Again, a very pleasant surprise. The bar and restaurant are popular choices for locals in the Kingston area, too. The staff were, bar none, the most friendly and helpful I have ever encountered, anywhere!!! Josh was accommodating, warm, friendly, charming, and lovely helping us check in and making room in the kitchen fridge for a large quantity of food we had brought as part of our celebrations. We thought that was a great experience, but over our three days there, we discovered that the entire staff are all that way! I would highly recommend this hotel to everyone (note that there is no elevator and we were on the 2nd floor - the stairs were somewhat difficult to climb as they seem to be uneven in the height of the risers - I think the theme rooms are on the ground floor). We will definitely be back and look forward to our next Kingston trip!

    4
    « Retired Xray »

    The Fireside Inn is an older style being only two floors. There is plenty of parking and access in and out of the parking lot is very good. The staff at both check in and out were very cheerful, courteous, and pleasant. Since each BW is independently owned, each has its own style for decor. Tom's Place Lounge is unique for its cabin in the woods style. The staff were very friendly and helpful. The room stayed in was clean, comfortable, and so were the beds. The only downfall was the small bathroom space for toiletries. We only used the restaurant for the breakfast but it was very clean and comfortable. The staff were cheerful and the selections for breakfast were many. This BW is a place I would recommend and whenever passing through Kingston in the future I would not hesitate to make another reservation with them.

    5
    « Great Thanksgiving weekend at Fireside Inn, Kingston! »

    This was a weekend to visit our son at college. We booked the room a month in advance (very good service). Upon arrival, the check in was quick and helpful. We also met Haley Fournier, who we had the pleasure of knowing a wee bit in North Bay. She was fantastic with us! Loved the rooms... the beds were sooo comfortable. The rooms were clean and the fireplace was a nice addition to the room. We'll stay there again.

  • 4
    « Birthday trip »

    Hotel was easy to find and I was greeted by very friendly staff at checkin. Room was inviting to enter and was very clean. The lounge bar was very comfortable and the staff were helpful in explaining food choices. Overall we enjoyed or stay and would definitely go back and would recommend to anybody else.

    4
    « Interesting, quirky, clean »

    Best Westerns are unpredictable, with each property a unique experience and design. This one is a large property, somewhat dated in layout and decor. Rooms are decent size, but the bathrooms are tiny, with no area to put down toiletries, which is a nuisance. Decor is eclectic, a combination of old world tile, bricks, rustic cabin and Grandma's house. Rooms are clean, and they were busy renovating some rooms with new carpet and other features, so they do take pride in condition. There are two restaurants off the front lobby, one more a casual "rustic lodge" bar and grill, and the other a more formal traditional operation, but it looks like the food all comes from one kitchen. The food at the former was pretty good pub grub. A free breakfast buffet is included, served in the more formal restaurant area, and it was excellent, with real food, freshly cooked, not the processed eggs found in so many places. A good choice for travelers, even though not in the downtown tourist hub area.

    5
    « You can tell who takes pride in their business »

    Each Best Western is individually owned and you can see that the owners of this hotel take pride in their establishment. The place was spotless, the staff great and the beds were very comfortable. The breakfast was delicious and there was plenty of foods for people to get seconds and even thirds if they want. The restaurants served delicious foods as well. I would have no hesitation in staying there again and again.

    4
    « Nice place »

    Our room was very clean, large and comfortable. We had food and drinks in the bar and it was all excellent, even though it was very busy. Staff was friendly and professional. Our only complaint was our room was on the 2nd floor and we had to take our luggage up the stairs. Would request the ground floor in future. The breakfast had a good variety of both hot and cold foods and was included in the price.

    4
    « Convenient location, comfy rooms »

    Such a homey-feel to this hotel as every room is equipped with a fireplace! It was the first time I stayed to a Best Western that looked and felt like a Swiss chalet. The rooms were clean, modern, and they all had a couch and fireplace. The service is good and friendly, we had functioning AC, and the WIFI was free. The free continental breakfast was also pretty good as there is a hot buffet. Instead of an indoor pool, they have an outdoor pool which is great during the summer. Make sure you also check out their steakhouse!

 

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·Desde el norte: tome la autopista 401 hasta la salida 615 "Sir John A MacDonald Boulevard". Siga en dirección sur hasta llegar al cuarto semáforo hacia Princess Street y a continuación gire a la derecha hasta el BEST WESTERN Fireside Inn. ·Desde el sur: tome la autopista 401 hasta la salida 615 "Sir John A MacDonald Boulevard". Siga en dirección sur hasta llegar al cuarto semáforo hacia Princess Street y a continuación gire a la derecha hasta el BEST WESTERN Fireside Inn. ·Desde el oeste: tome la autopista 401 hasta la salida 615 "Sir John A. MacDonald Boulevard". Siga en dirección sur hasta llegar al cuarto semáforo hacia Princess Street y a continuación gire a la derecha hasta el BEST WES...

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