BEST WESTERN Plus Kings Lynn Knights Hill Hotel & Spa,  Kings Lynn

4.5/5  - basé sur 813 notations.
South Wootton, PE30 3HQ, Kings Lynn, Great Britain - Ver el mapa
+44 1553 675566 +44 1553 675568

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  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Piscina climatizada
    Piscina climatizada
  • Restaurante
    Restaurante
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    Seguro
  • Servicio de lavandería en el hotel
    Servicio de lavandería en el hotel
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Ubicado a sólo 6,5 kilómetros del centro de King's Lynn, el Best Western Plus Kings Lynn Knights Hill Hotel & Spa ha pasado de ser una granja a convertirse en el elegante hotel lleno de carácter que es posible contemplar hoy en día. Los edificios originales y las ampliaciones que se han realizado con el paso de los años se han mezclado a la perfección para crear un ambiente informal e inolvidable. Desde nuestras 79 habitaciones (algunas con patios orientados al jardín amurallado) hasta el restaurante Garden Restaurant, nuestro hotel se esfuerza al máximo para proporcionar a los huéspedes una fantástica estancia. Nuestro hotel cuenta incluso con un pub rural clásico entre sus instalaciones que ofrece cervezas de elaboración tradicional y una cálida hospitalidad. Visite el Farmer's Arms. Para los que se preocupan por su salud, también disponemos de instalaciones de gimnasio, ocio y balneario muy bien equipadas, que se combinan con las instalaciones para eventos, de tal forma que pueda trabajar y practicar ejercicio como cabe esperar de un hotel BEST WESTERN. Escoja la magnificencia de las salas conectadas Great Barn y Small Barn o el centro de negocios con control climático. **Piscina con acceso restringido para niños a partir de las 18:00 horas. ** Disfrute de su estancia en nuestro hotel. La piscina y el Jacuzzi® permanecerán cerrados por la realización de tareas de mantenimiento.

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Habitación 1

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Basado en la opinión de 815 huéspedes
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Excelente
 
404
Muy bueno
 
304
Bueno
 
66
Mediocre
 
27
Horrible
 
14
Con amigos Con amigos 102
De negocios De negocios 121
En familia En familia 129
En pareja En pareja 391
En solitario En solitario 19
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BEST WESTERN Plus Kings Lynn Knights Hill Hotel & Spa,Kings Lynn
  • 2
    « Cold and draughty »

    Old bungalow-style chalet rooms have draughty windows and are cold. They are also noisy, and close to car park and both main roads. Insist on a room in the main building if you can. Dining room is ok, and staff at least speak English, which is a rarity these days!

    5
    « Handy location for access to Norfolk & Peterborough »

    Lovely room overlooking a patio and grass on the far side. Floor to ceiling glass doors along one wall gave everything a relaxing feeling to a busy few days. Breakfast was full of excellent options, and the fresh fruit salad was a pleasant treat. Staff helpful and keen Free Use of the gym as part of my stay was a stay was a pleasant change too. Well appointed, though the pool was understandably full

    4
    « Post Function Stay »

    Booked in for one night in conjunction with a function being held in one of the conference barns. It gave us the opportunity to use the spa facilities which were included in the room. Usual pool, steam room and sauna which were in reasonable condition. There is limited seating within the pool area but didn't cause any problems. The room was very well decorated and very clean. Comfortable bed and good bathroom. The function room was also really good and large enough for approx 200 people, buffet sufficient and plentiful. Overall really enjoyed stay and can see that this hotel would be an excellent base for north Norfolk, Sandringham and Hunstanton.

    5
    « Its A good Hotel for touring North Norfolk »

    Our 2nd visit to Knights Hill Hotel, excellent, lovely room. The leisure facilities are superb as is the breakfast. The staff are so polite and helpful. Pub onsite and lovely gardens. See you all again. Thank you.

    4
    « Lovely hotel »

    First stay at this Hotel. Through upgrade we had a lovely room - huge with nice terrace onto garden. Room very quiet being at the back. Food excellent in both the Garden Restaurant and Pub. Staff very friendly. Only down side is the Spa. This needs a complete refurbishment. It was frankly dirty. Also the Games Cupboard in hotel needs sorting - filthy and only 2 games with bits missing.

    3
    « Weekend Break Stay »

    A tired hotel that is crying out for investment. Restaurant expensive for average food and the décor is very 1970's. The staff are polite without being exceptional. We were staying on Tesco vouchers so were not spending our hard-earned cash, if we were then we would have been disappointed.

    4
    « Weekend break »

    Great hotel, great welcome from reception staff very helpful. Room was a good size double and ensuite, very clean, farmers arms Inn great place to eat, food excellent portions and tasty. Breakfast in the morning at the hotel good selection and friendly staff. Will be going back soon to have a spa day.

    4
    « Very good place to stay, usual British lack of attention to detail though. »

    We booked rooms for a Family re-union/get together at this Hotel. From past experience, we knew it as a good place to stay; very well situated for travel around the North Norfolk area. probably the cleanest bedrooms and bathrooms of any Hotel we've stayed at. In general a lovely place with excellent Staff. First class Swimming Pool and associated facilities. Unfortunately, the usual slip-ups marred a great stay. 'Kettling' and banging from the radiator in our bedroom, reported it but nothing happened as far as I know. Mentioned foodscraps on the restaurant floor after they'd been there 24hrs... So better inter-staff communication is needed, maybe a fault logging system that feeds straight to Maintenance and Housekeeping staff? All in all a great place to stay, expensive food in adjoining 'Pub' but locals obviously accept them.

    3
    « Decent enough but a bit old fashioned. »

    I stayed here for one night on business in the area. The hotel is an old building with more recent extensions. Layout, furnishings and decor in the public area and rooms is really quite dated and could do with modernisation. Despite that, it was clean and comfortable and I slept very well. Breakfast was excellent.

    4
    « Wedding breakfast venue »

    Really lovely hotel! The staff were all very accommodating and, although running around for a while trying to put into place the very clear instructions of the married couple, (which had been given to staff and organisers well in advance), everything finally came together beautifully. The food was deliciously succulent and great fun was had by all. The evening supper of roast hog went down a treat!! The reception hall looked amazing - a must to see - fabulous room for holding special events. Outstanding help by the young gentleman on reception, who did his utmost to please and sorted all queries and requests within minutes. Rooms were fabulous in a slightly old fashioned way - which made it all the more personal! Definitely worth more visits!!

  • 3
    « Ok for a stop over »

    Stayed at Knights Hill for one night. The room was not overpriced, The bedroom with en suite was ok, if not slightly cluttered. Moreover, the decor and furniture was tired and dated. The staff were helpful.

    4
    « Comfortable stay in main hotel building »

    A decent enough hotel for a short stay, with a nice swimming pool and not too far (by car) from Hunstanton. Not a lot to do nearby, but there are a couple of eating options, the best by far being the restaurant within the hotel itself. Despite having all the atmosphere of a retirement home, the food was really good (much better than the pub that's on site). Rooms were a little on the shabby side but perfectly acceptable, and in the main hotel you're somewhat protected from noise from any functions.

    3
    « Acceptable »

    Our room was perfectly adequate but breakfast was far too expensive for such a basic offering with fruit salad which had obviously been hanging around overnight. We had dinner in their pub restaurant where the service was excellent even if the food was adequate but basic.

    5
    « Fantastic staff, gym and rooms »

    Stayed here quite a few times with the company. The hotel is very friendly and welcoming. The gym and spa clean,with good kit and never over busy which helps, the opening times are generous too allowing an early morning or evening work out or swim. The hotel rooms are always very comfy most have lovely views of the surrounding rolling countryside and are all on the ground or first floor. Breakfast is very good and the hotel has several diner choices in the evening including a pub on site over the courtyard. Staff on reception are amazing and very helpful and cheery, solving problems and helping straight away, especially Ellie N. who was very helpful at sorting a room change and a laundry dilemma I had. The staff on reception are all so helpful. Looking forward to a return here soon.

    5
    « Great hotel »

    Lovely hotel. Booked for 2 nights and extended it to 3 nights. We had our room upgraded when we arrived to one of the rooms with a patio. Staff were fantastic (I had asked for flowers to be delivered to the room before we arrived and they arranged this for me) Had dinner in the farmers arms (on site pub) and in the hotel restaurant both very good. Used the spa and paid extra for access into the spa areas not included- good but slightly run down but the spa isn't run by the hotel Looking to book again soon.

    5
    « great hotel »

    staff were really friendly and helpful. welcomed us on arrival and gave us tips on places to visit in the area. room was big (room 162) bit outdated and the bathroom definitely needed updating but was very clean and had t.v. and tea, coffee facilities. use of the pool which was lovely and warm and very clean and the Jacuzzi which was great and a bonus as didn't see when I booked. The hotel is on the outskirts of kings lynn and very close to castle rising, a fairly quiet location although I can imagine that when weddings and events are on it can be busy and fairly noisey, but we had no problems, the room was nice and quiet with no noise in the two nights we were there. slept really well both nights.

    5
    « Wedding night »

    Fabulous Staff were very accommodating Big thanks to tanya Scott Walpole for her kind help and guidance xx Thoroughly pleased with service all rnd nothing was too much trouble Very happy customers Mr & mrs tracey & gary sandercock ?

    2
    « Not worth the money »

    Stayed there for two nights. Room ok but needed a good leaning as for the bathroom that was in need of a deep clean bathroom. Had afternoon tea witch was terrible as was the breakfast. Extremely over priced and over rated

    5
    « Perfect anniversary weekend. »

    We have stated here several times before and stayed here for 2 nights in September to celebrate our wedding anniversary and what a lovely relaxing weekend it was. The room was huge and nicely decorated and the bed was massive and extremely comfortable. The hotel staff were helpful and welcoming. We ate both nights in the Farmers Arms pub and found the food very tasty and again the staff were very helpful. The spa was good and the massages we had were great! Having stayed here after our wedding more than 20 years ago, it's lovely to come back from time to time and find it as welcoming as it was back then. Ideally placed to visit many attractions in the area too.

    4
    « Good place to stay »

    A bit concerned when we arrived as near a busy road but we couldn't hear it from the bedroom - with windows closed. Very pleasant stay. Delicious dinner. There is a pool and gym. A little crowded as not only used by hotel guests. Excellent value as used Tesco vouchers towards the cost. Very useful location for visiting North Norfolk.

  • 4
    « Nice and Comfortable »

    Stayed overnight as attending a wedding nearby. Reception staff friendly and welcoming. Room overlooking pretty gardens was comfortably furnished though Pillows on bed a bit on the hard side. Had a sandwich lunch in the lounge whilst awaiting room availability. I have to say it took an eternity to arrive and bread was rather dry but as we only wanted a quick snack we did not complain and put up with it. felt if we had asked to have them replaced we could have missed the wedding!!!!! Breakfast was usual buffet but pleasant enough.

    5
    « Leisure break »

    This is the second time we have stayed at this hotel and rate it as one of our favourites. The rooms are excellent and the staff are always helpful. There is also a pub attached to and owned by the hotel with good pub food. This is in addition to the Hotel restaurant so plenty of options for eating without having to drive. The location is good for surrounding places to visit such as the estates of Sandringham, Holkam and Houghton and of course the north Norfolk coast.

    4
    « Lovely hotel and location »

    We stayed at the hotel as part of a party of 10 of us, having 5 rooms to go to a ball at Sandringham Estate. The same evening (24th) a wedding was booked so the hotel was full and bar could not be used. There is a lovely pub right next door so all was good. Rooms were very good, the ground floor rooms round the garden are lovely, large and spacious with balconys and lovely views. Unfortunately we had no time to use the spa and pool but it looked great. Breakfast was a little busy with the wedding party, so obviously not the norm, but food was plenty and a great selection for anybody's breakfast menu. Staff were friendly and helpful, all in all I would definitely come back again.

    4
    « great 1 night stay »

    We have just experienced an excellent one night stay. This was the first time we have used a Best Western Hotel and will certainly use one again. All the staff were helpful and friendly and the breakfast was everything you could ask for. The spa facilities were nice.

    3
    « Knights Hill 50% voucher meal »

    Visited here on a busy Saturday night. Sign indicated 45 minute wait for food, but I think it was quicker than that. Staff very friendly and attentive. Food is as you would expect, basic food, mass produced and heated up. But if you are getting 50% off can you really moan. NO. Will visit again.

    5
    « Spa and hotel stay »

    Excellent lovely hotel, we love staying here. It's always clean and welcoming. Staff are helpful and approachable, professional and polite. The gardens are nice and it's nice to sit outside in the sun with a latte and a cake!

    5
    « Friendly staff »

    I have stayed here several times for business each time the rooms have been clean and comfortable, the staff are great and I have no complaints about the food. The adjacent pub is also ok with friendly staff and good quality food. Probably one of the better Best Westerns in the country in my opinion.

    5
    « Relaxing night away! »

    Husband & I had a rare day off together, so booked into the Knights Hill Hotel. We were really lucky & had our room upgraded...it was gorgeous. We also used the spa which made our stay the relaxing time together we wanted. Our meal in restaurant that evening also lovely. Staff helpful, friendly & polite. Will definitely go again.

    5
    « One of the best! »

    We stayed at this Hotel for the first time recently, and on arrival certainly had a wow factor. I have stayed at many hotels over the years both on Business and family, and must say that this ranks amongst the top few. We booked an executive room, which cost a little more, but well worth it. Our bedroom was large with ample space including a small side area, a cupboard, with an electronic safe, and tea making facilities. There was a large TV and free Wi-Fi. Our bedroom was on the 1st floor which had a good size balcony with table and chairs overlooking the Norfolk Countryside. It was very well decorated throughout, and gave the impression that the whole place was recently newly built. We did not have an evening meal in the Restaurant but did enjoy a great breakfast, although the cost was £15 per person. Again the views from the restaurant were lovely. There was also a fitness area, with Swimming pool and hot tub, but unfortunately this time we did not have time to indulge! . There are other eating options the site. The only observation is that there is not a lift to the 1st floor, so if you are wheelchair bound or have difficulty with stairs, make sure you book ground floor rooms. For us the Hotel was ?one of the best' and now looking for an excuse to stay again!.

    5
    « Best of Hotels »

    Last week I went with a group of 40 to The Knight's Hill Hotel. I enjoyed every minute of it and my stay in the hotel couldn't have been more comfortable. The bedrooms were roomy and bright, the food was delicious, the facilities were excellent but most of all the staff were lovely - kind, co-operative, helpful and always cheerful. I'd like to make special mention of some of the dining-room staff: Cameron, Cat, Vicky, Jordon and Megan and also of the reception staff, particularly Ellie and a young, blonde, male receptionist whose name I forget.

  • 1
    « Amazing room, Awful food »

    The garden room we were given was absolutely beautiful. Extremely comfy twin beds, spacious bathroom and lounge around. The room itself is in need of a little revamp. That being said the room was spotless and the cleaning staff were incredibly polite! This is where the positives end. The food was absolutely vile! We started off on our first night with slow service, cold food and a waitress who couldn't be bothered to work. I ordered the Pork Belly - it lacked the main ingredient.. The Pork meat! It was a huge lump of fat. The potato reminded me on cold school dinner mash. Just to add a little extra the vegetable accompaniment for the dish was.. HALF A CARROT! (Not chopped..) We thought they may have just been having a bad night as they informed us they were low on staff when we complained. We decided to have room service for breakfast the next morning. It was much worse. Ice cold! A bit of advice - the room is fantastic but eat at "The Deers Leap" about a mile down the road. Fantastic staff and amazing food. Great prices!

    5
    « Best hotel in Kings Lynn area by FAR !!!!? »

    Back at the lovely Knights hill hotel again after not being able to stay last time as it was full - often is. I have stayed at this hotel over 60 times during the past 8 years and never once had an issue. Such a great hotel with the best staff, food, service and even wildlife in the gardens - hedgehogs, ducks, rabbits, swallows etc. Am so very happy to be here again. It is one of the very few hotels you can truly call home from home. Would not justify putting photographs in as the hotel website shows in detail the hotel, gardens and facilities.

    4
    « Enjoyable Stay »

    The hotel is well located with good on site facilities - this is my second overnight stop and I shall certainly call again when next over there. The on site 'pub' is a welcome alternative to eating in the restaurant and has a good selection of drinks and food at reasonable prices.

    5
    « Very nice stay A++ »

    Great hotel ,food and service. Food was a bit pricey but excellent quality. location in the area was great and would happily stay again. my only one issue I had was the comfort of the bed was a bit hard for my liking but that purely a personal preference.

    5
    « Fantastic weekend! »

    We had a family weekend and booked 4 rooms plus a table for 15 in the restaurant. I cannot fault the staff and their service, especially Cameron in the restaurant! The food was absolutely beautiful and we were made to feel very special with a separate room just off the restaurant. The courtyard rooms were very comfortable and as a large group we were all together in a block which was lovely. I would thoroughly recommended this hotel to anyone, but for large groups it is fab!

    3
    « Coach trip to SANDRINGHAM »

    We were on a coach trip organised by our Garden Center which took in trips to Southwold Cromer, Sandringham and Aldenburgh. We were based at Knights Hill Hotel for two nights. Regrettably the weather was hot so we did not have a really good first night and needed the fan on all night. The room was adequate and very clean. The staff in the dining room really efficient and there was one young woman who went above the call of duty in helping me. The breakfasts were well catered for and again the staff very helpful and efficient.

    5
    « Excellent as usual »

    Have stayed here several times now and would highly recommend. Rooms are always fresh and clean and the bed on our last visit was so comfy. We arrived very late and the 2 night porters were lovely looking after us. Bathroom was clean and spacious with a fantastic shower. Breakfast was excellent both mornings very fresh and plentiful. Only managed to eat here one night in the farmers arms and again very enjoyable. We always look forward to our stay here as we have family nearby and this hotel is in the ideal spot for visiting them. Hope to visit again soon!

    5
    « Short Break with Grand Children »

    We were greeted by friendly staff who gave us a spacious comfortable room away from the hub of the hotel as requested. Breakfasts were children friendly, very helpful staff, with a good selection of food for all ages. The pool and hot tub was enjoyed by all ... a definite plus. Hotel is a few minutes away from Sandringham and with the Norfolk coastline a liitle further, we didnt take long to reach other places of interest

    4
    « Excellent value hotel stay »

    A very comfortable, clean and accommodating hotel. Excellent breakfast. Good car parking. Friendly helpful staff. Highly recommended. It's location is ideally situated to visit the historic town of Kings Lynn, The Royal Home, gardens and church at Sandringham and the beautiful north Norfolk coast and villages.

    5
    « Holiday break and vist my son and Granddaughter. »

    Just got back from a two night break We had a lovely stay in a very clean hotel the room we stayed in had just be completely refurbished the breakfast was the best we have had for a long time the staff were very nice and friendly. We will be going back again. Thank you all at Knight's Hill Kings Lynn.

  • 5
    « Holiday in Kings Lynn »

    Stayed at the Knights Hill every year for the past 5 years for a summer break. Hotel is comfortable, offers a high standard of rooms with views over the gardens and choice of pub food or first class dining room. Staff are so friendly and really work hard to give guests a great experience.

    3
    « Average »

    Perhaps I expected more from the venue of princess Diana's hen party. It's a little tired sadly but comfortable. The staff didn't seem particularly happy either but they were pleasant enough. We were in an outside room, looking a little 'Butlins chalet' from the outside sadly which spoilt my impression and experience of the place really which I thought was a Georgian Manor House only hotel. However once inside the room it was like any other 3- 4 star hotel room. Functional. But very clean at least. The attached pub .... Well. Don't even go there. Tired and run down- with tables still covered in dirty plates and glasses even though the place was practically empty. When asking for a clean glass (mine was crusted in ?old food) the smile of the bar server soon disappeared and went sour. I did not complain at all, just asked for a clean glass! However the saving grace... The a la carte menu within the hotel - which was excellent and definitely prepared by a chef who knows his quality produce and how to cook it superbly well. Well Worth the money. If the restaurant was a little more intimate to match the food and the views I'm sure it would draw more than the few diners that we saw. On the whole disappointed sadly.

    3
    « Pricey basic food »

    Pricey for basic food. Two fishcakes, chips and tiny undressed salad for £11. Lighting inside the bar area where we had our meal was so dim I could hardly read the menu. Definitely not a gastro pub. Would hesitate to go again. The whole bar/restaurant area could do with refurbishment, its dark furniture and dull carpeting should be updated and better lighting installed. It could look so much more attractive with a little thought.

    4
    « Good but could be better »

    Stayed here several times in the past both pleasure and business, good location for exploring the North Norfolk coastal towns and villages with Sandringham and Holkham Hall nearby. Facilities include spa, gym and onsite pub as well as the hotel bar & restaurant. Good parking and nearby supermarket with filling station. We stayed for 3 nights in a premium room with balcony overlooking the gardens, or with small patio at ground floor level, these rooms recommended. We had Sunday lunch in the main restaurant, food & service good but décor needs updating and the plastic topiary dumped. A great pub restaurant is the Orange Tree Inn just up the coast, a bit pricey but quality and award winning. On this visit we did experience some annoying minor issues with the hotels systems, the balcony had not been cleaned and promises to sort it didn't happen, our confirmed rate included breakfast but Reception records didn't, and our newspaper orders were wrong. I hope this was just a blip but management need to ensure attention to detail is maintained. So normally a good mid range hotel and cheaper than some of the boutique places that have sprung up in the area, but there is strong competition if standards are allowed to slip.

    3
    « Overnight stay in August 2016 »

    Could not fault the room as clean and spacious. The meal in the dining room was good and service was excellent. Service in the pub next door was slow and staff seem inexperienced. We booked this hotel partly for the spa facilities as they looked great on-line. Was very disappointed with the swimming pool and specially the changing rooms. Dirty, grubby, badly in need of decoration, steam room with no steam and what made it worse the girls on reception were obviously not busy but did not make time to clean the changing rooms and pool areas from hair and smelly old towels. They had time to chat amongst themselves though !! Pool area dark and in need of more light as dingy. Main reception area bit dated and in need of refurb

    3
    « Spa day & Afternoon Tea »

    This place is in need of redecoration, refurbishment and retraining.Was here on a sunday for a spa and afternoon tea package. The spa looks old and tired and the hairdryers are pretty useless! Our mud serail treatement was far too hot, felt like our noses and eyes were burning. Afternoon tea was served in the hotel which looks again tired, dirty and old! We were served soggy sandwiches and the young staff in there were openly talking about getting drunk on their nights out and when the phone rang the girl loudly said oh for gods sake. Real shame as could be much better.

    5
    « a fine out of town hotel »

    We stayed at this hotel for a weekend and we would recommend it to other travellers who don't mind staying out of town.The hotel is situated on a main road north of Kings Lynn and as such is not convenient for the town nor is it within walking distance to anything really. However, pretty much everything about the hotel is very good or excellent. Our accommodation was spacious and surprisingly quiet, given the closeness of the hotel to the main road. We did not notice any traffic noise during the night, even though we had the windows open. The staff were all very friendly attentive and efficient, We had dinner there for two nights an were very pleased with the quality of the food. The dining room has good views over the Wash to Lincolnshire and the grounds are very well maintained. The hotel gym is very well equipped and there is a pool although we did not use it. we would stay in this hotel againm if we were in the area

    2
    « 1 night stop over »

    I stayed here as the final part of my visit to Norfolk - after staying in a quaint cottage in Blakeney , we opted for the 1 night stop over after we went to Sandringham House. The room was a good size and they accommodated 2 adults and 2 kids. However, it is dated and windows are old and paintwork dried, peeling and cracked. The worst thing was the slug trail I found next to and under my bed as I went to sleep. I didn't dare say anything as it would alarm my wife and kids. Not acceptable in a hotel. The swimming times are rubbish. On arrival we were delayed due to traffic. We fed the kids in a pub across the road as the hotel does not allow guests to eat in their restaurant until 6.30pm. When we went to the pool for a very quick splash with the kids who were already in their swimming costumes, at 5.50pm they denied entry even for 10 mins for my children. I was absolutely shocked with the guy at the desk. Who point blank would not allow my kids a quick dip. There were other children in the pool already. On complaining- the hotel manager said their insurance does not allow children to swim after 6pm. It was summer and we had nothing at the hotel to entertain the kids- it's not child friendly at all - In fact the hotel was dead. No atmosphere and boring for adults as well as kids. The bar didn't have a cocktail menu and did not serve non- alcoholic cocktails. Only bears wines and spirits- poor show. It's s shame as I chose this hotel for its pool and the good reviews. I don't think it deserves the rating it has.

    5
    « Book to avoid disappointment as this place is popular »

    Great place to cities, next to the Health Spa. Carvery is excellent in addition to a menu of grills, salads and chicken dishes. On the main road it's also a hotel with plenty of parking. Book to avoid disappointment though as it's often used by customers as a meeting place for people attending the local Crematorium. Also it has a Spa and pool next to it in addition to sleeping facilities.

    4
    « FAMILY STAY - two nights »

    I say its very good because of the price we paid. For other people who would expect more for the money, they may not be so pleased. The best thing was, the place was exceptionally clean. Staff were always around to help. They seemed to be having a few problems with internet service and clean towels but this did not stop them from providing a good service. The swimming pool was well equipped and again, very clean. We stayed in a room near the restaurant / bar area but other guests and staff were very mindful of others staying in the hotel and this did not stop us from getting a good night's sleep. The outside bar area was very pleasant and well maintained. Excellent place to stay on a stop over.

  • 2
    « a really poor venue »

    Here for an afternoon conference. had lunch of a quality more akin to a poorly run staff canteen than a hotel. It was poorly presented and lacked any taste and finesse. The whole place is furnished with a lack of style, littered with cheap 70s furniture and especially in our conference room grubby around the edges. Our table cloths were stained by an earlier meeting and if the cleaners care to look up to the ceiling they will see debris dripping down from above the table by the door. The room (little barn) has no air/con so the doors on a very warm day had to be propped open, so we had to contend with road noise from the adjacent Kings Lynn bypass. The coffee served was luke warm and of the poorest quality you could imagine. The disabled toilet was locked so that anyone disabled had to wheel themselves back to the reception in another building and request a key. This is unacceptable and the Management should know better than to discriminate in this way. This hotel I believe is part of a group owned by a non resident American and supervised by a manager 25 miles away in an office in Swaffham. The Ancient Mariner in Old Hunstanton is under the same ownership and suffers from the same lack of style,quality and hotel/pub management skills. Unlike the Ancient Mariner this hotel has very friendly staff.

    1
    « Best Western Plus Knights Hill Hotel - Appalling Treatment »

    I am absolutely appalled at the treatment I have received this evening by The Best Western Knights Hill Hotel Kings Lynn Norfolk. This booking was made over a week ago and I arrived at the hotel at 8pm to be told there was no accommodation for me and redirected to an inferior hotel with no facilities, bar or food available. I had telephoned the hotel in advance to advise I would be arriving late and check dinner would be available. No one from the hotel contacted me in advance to warn me of the problem. As a woman travelling on her own security is of the upmost importance. I deliberately booked a hotel with full facilities so I would not have to leave the premises for anything and to be prepared for an important presentation at QEKL Hospital tomorrow, I am appalled a room could not be found for me. I am even more appalled that whilst I was being given my alternative hotel details a single man arrived and checked into the hotel. When I questioned this I was fobbed off with excuses of a large party causing an overbooking. This is totally unacceptable. I request a full investigation into this matter and appropriate compensation for the disgraceful way I have been treated.

    5
    « Great break and spa »

    Just return from a spa break. Hotel was lovely, large bedroom with a good shower. Had a good nights sleep. The full breakfast was a good start to the day. The spa was first class with excellent staff, who were helpful and happy to help. Overall a lovely break.

    5
    « Anniversary weekend »

    We stayed here for 2 nights as part of our anniversary celebrations, the hotel is lovely and what I call oldy woldy which I love. It still carries features from before it baca me a hotel, we had a master room with a patio that looked out onto the walled gardens. The rooms are massive we was really surprised by their size. The spa and pool area was lovely and the girls in the spa were really friendly and we had some lovely treatments

    4
    « Homeley »

    I was very pleased to have a clean simply furnished room which was clean and reasonably recently decorated. A little tired. Would ask for same room again, but with softer pillows.Three nights would be enough I think, but great for a stop over. Breakfast was excellent.

    4
    « Beautiful setting, good rooms, super staff »

    Some 4 miles outside King's Lynn, set in a lovely location with beautiful gardens this is an ideal location for exploring the area, The hotel lies in extensive grounds, the rooms are comfortable (ours was on the ground floor, looking over the gardens), the staff are all friendly, yet professional and knowledgeable, breakfast offers a multitude of choices, and dinner is excellent. All together well worth a stay for something just a little bit special.

    4
    « Good portions »

    Went for a girlie stay at the hotel and we had breakfast delivered to our room. It was very very nice with good quality products. We ticked pretty much all the choices on the card and were pleasantly surprised to have it all delivered to our room the next morning. My friend and I were very impressed with their breakfast and look forward to going for our next jaunt.

    5
    « Lovely hotel »

    Beautiful hotel very comfy rooms and spacious with everything you need thanking Kellie neale Victoria Smith and Susie Smith on reception and Stacey green Stacey ansell groves and Lauren George in the barn first class service ladies!! Breakfast was gorgeous and lots of it food inborn was varied but lovely our room looked over garden beautiful grounds

    5
    « Somewhere different from the Dukes Head hotel »

    Normally stay at the Dukes Head in the city centre. Wanted to stretch the wallet and try this place. Nice tentative staff and great surroundings. The room was great with a great view and spacious. Actually they changed my room from ground floor to upper floor which was lovely. The bed so comfy. It probably been the best bed I've slept on as they have the thickest mattress cover ever felt. The gym is well equipped and does what it should do, to work out. Wish I used the swimming pool but forgot my swimwear. Didnt really eat at the hotel as I went into the city for a walk and ate at pizza express. Will come hear again.

    5
    « Fantastic »

    Lovely hotel beautiful grounds, reception staff very friendly and polite. Rooms spacious with everything u need shower gels to shampoo and conditioner.. Hairdryer iron and ironing board. Facilities to make yourself a drink.. Plenty of seating in the rooms too. Wifi code is given with the key. All very clean and to a high standard.. Lovely gardens which ground floor rooms have doors opening and table and chairs for you to relax. Hotel is very clean and tidy. Breakfast is fab plenty of variety to choose from. From full cooked English or yoghurt and fruit, pastries .. Fresh juice tea and coffee. Overall fantastic stay. Would definitely recommend this hotel

  • 5
    « Another visit »

    Back again still as good, staff very nice lovely big room looking over the garden, very peaceful. Breakfast buffet style nice variety and plenty. We used the farmers arms for evening meals busy but nice food and reasonable priced. I used the swimming pool after we had been out for the day which is relaxing. we like the position of the hotel we can get to different places easy sandringham is not far away nice for a walk in the grounds and woods.

    5
    « Great service and staff were amazing friendly »

    Our visit to this hotel was amazing, the staff were wonderful and helpful and friendly. A young called Cameron who works there was very friendly and helpful and made every effort to ensure we were taken care of. As a result of this great service we will return and highly recommend to our family and friends.

    5
    « A relaxing stay »

    We booked one night on a bed & breakfast summer deal. The hotel is easy to find just, next to the Knights Hill roundabout. There is ample parking in front of the converted farmhouse. We were greeted by a friendly receptionist, who gave us relevant information about dining times, use of the internet, pool & gym. Our room on the ground floor gave us a view of the well-kept walled garden. Facilities in the traditionally decorated room were: T.V. with all of the Freeview channels; kettle with 5 types of tea; coffee; chocolate; biscuits; a safe; a fan; an iron & ironing board. We made use of the complimentary swimming pool, Jacuzzi & sauna, in a separate building next to the hotel (there is also a steam room and gym). The changing rooms are large, with lockers (£1 refundable) and 3 showers with shower gel in dispensers. Towels are provided free of charge. We had a good night's sleep in comfortable beds, and did not hear any noise from the roads nearby. The breakfast buffet was in the Brasserie overlooking the walled garden. We were shown to a table set for 2 and asked if we wanted tea or coffee. There was a good variety of tasty food, the cooked food was nice and hot. All of the staff were friendly, polite and helpful and I would highly recommend a relaxing stay at this hotel.

    5
    « Lovely Hotel »

    On arrival this hotel was not as expected, the website does not do it justice. On arrival, staff are real friendly and dealt with us like true professionals. The hotel is well situated, we had business in Wells on Sea. And we added a couple of days as a short break. Room lovely and clean, nice and quiet on the 1st floor. We had room service which we had no complaints. Food was good and hot on arrival.

    5
    « Knights to remember »

    We always enjoy visiting this hotel so near to Sandringham and King's Lynn. It is comfortable, has a very relaxing and welcoming atmosphere and a superb swimming pool and facilities. A good choice of food available including the Farmer's Arms and an ideal location to visit local attractions, on this occasion the King's Lynn Festival and Lesley Garrett in concert.

    4
    « Lovely Hotel. Shame about the Coffee »

    The first thing you notice when entering this hotel is how friendly the staff are. Everyone is enthusiastic & keen to help. We were in one of the superior rooms. It was quite large, well designed with a balcony. It was great to sit & chill watching the rabbits in the grounds. The Farmer's Arms pub was very popular not only with guests but also local people. However the food was not great. We preferred the hotel restaurant which although more expensive was well worth the money. The breakfast was buffet style. Very good choice of menu & the local bacon & sausages were very good indeed. The only criticism I have is that although tea & coffee were provided, if you wanted an expresso, latte or cappuccino you were charged an extra £2.75 which frankly I thought was quite cheeky. We thoroughly enjoyed our stay and can't wait to return.

    5
    « General experience of hotel. »

    The hotel is beautifully situated, the staff friendly and the standard of cuisine we sampled at dinner was excellent. The ground floor rooms can be rather 'public' if care not taken! Some patio doors/windows a bit awkward.

    5
    « Lovely weekend break »

    The hotel was beautiful, lots of parking, staff were helpful and professional without being over attentive, the room was very well appointed. The spa was very well staffed, everything was explained about the treatments and the whole experience was excellent.

    4
    « Ideal place as a base for exploring Norfolk & the Fens. »

    This was a base for two working days in the area. The hotel was booked in advance. The reception was efficient, and the room well appointed with all the essentials. Two floors in a old farm style building with a long wing. The rooms look out over the flat Norfolk landscape not far from Sandringham. The first evening meal in the 'A la Carte' restaurant was pleasantly served, and the meal well cooked and reasonably priced, with a good wine available. Breakfast next day was a reasonable mix of options of full English or continental. The following evening we had a dinner for 4o in the adjourning Barn which was not particularly special, but convivial. Overall a pleasant stay without anything special to recommend a return.

    5
    « Weekend stay »

    We have stayed Friday through to Monday and the service was excellent The room was not what we booked and was changed straight away no issues. Very clean room. The breakfast was very good great choice of breakfast hot and cold. All the staff very helpful. Would stay again.

  • 3
    « Spa break »

    On arrival the hotel didn't seem to bad , the rooms need updating, but are comfortable although my tv didn't work most of the time , the spa is very depressive, and very very basic ,staff were lovely but the surrounds etc need a lot of attention, food was ok but service in the evening was a little slow .

    3
    « Average room great staff »

    Average room. No air conditioning at all. Room to hot for sleep. Staff helpful and polite. Breakfast poor. Cooked items sit around for a while and are warm to cold when you eat them. Coffee 1 out of ten. The worst coffee ever just like tasteless brown water. Tastes like very cheap instant served in a posh metal coffee pot.

    5
    « wonderfull staff »

    we arrived during an absolute down pour,the staff at reception we great,friendly ,welcoming andso helpful with our luggage. the room was fantastic,the bar staff quick and attentive, our only small problem ,which was the cause of much laughter and much discussion was the cheese and chutney sandwich ordered from room service that arrived with a large portion of mango chutney( for curry ) on it. would gladly recommend this hotel and its wonderful breakfast to anyone

    5
    « PERFECT WEDDING DAY, GORGEOUS HOTEL. »

    Had our wedding here on the 30th April and it was amazing. All the staff were lovely, the food was amazing! The venue it's self is gorgeous. We had a lot of family who travelled a long way and stayed the weekend at the hotel and they all said how lovely it was. The rooms are lovely. Breakfast or dinner over looking the gardens is beautiful. Only a few minutes drive to sandringham which was lovely for our guests, some of them even got to see the queen drive by on the sandringham estate,which they were over the moon about!! We are so happy we chose knights hill, honestly was a perfect day, thanks to the lovely staff. Thank you.

    5
    « Comfortable »

    Stayed here as an attendee at a conference. Comfortable rooms. Quiet and not disturbed by other hotel guests. Huge bathroom. Breakfast was plentiful and tasty. Good selection. Staff were friendly and helpful. Delegate rate was available. Seems to be set in lovely grounds. Nice hotel. No problems.

    2
    « ok »

    It was ok but..the weather was hot and the room had no cooling facility. The bath/shower cream dispenser was at standing height and so couldn't be reached from the bath. And at breakfast the staff were business like but not friendly. We were served breakfast with staff that didn't know how to smile. They whip your plate away when you havnt finished and you are seated at tables that you can eat on but have no space for newspapers etc. Breakfast was tasty although black pudding would be nice. Also there is a terrible creaking door going to the kitchen which I sat near. Really annoying. To be fair the bed and pillows made for a comfortable nights sleep but I cannot abide grumpy Solomon staff with no personality. My husband even told them something about his journey and they just ignored this when booking in as if they weren't allowed to converse.

    5
    « Another Perfect Stay At The Knights Hill! »

    This hotel is really something good - especially as we had the room we had last year (Room 47) which is a King Size room with a adjoining Single only accessed by the main room - perfect for us a family of three adults (me and my semi-retired parents). Room spotless - my single room also spotless, fab modern but traditional main bathroom and shower room (for the single room) - fantastic dual aspect room in the newer part of the hotel. Staff very friendly as last year, breakfast fantastic buffet style which I prefer, and a great pool and hot tub in the leisure centre opposite. This Best Western is still currently joint top with another fab one in Lincoln - so if we did come back to North/West Norfolk again we will certainly stay here again!!!

    3
    « Ok »

    The reception staff are always very friendly and will do anything to help. The rooms vary from very old, a little dated and looking like new depending on which part of the hotel you stay in. Obviously the newer side is much better. But all rooms seem to be very spacious and clean. In every room there are the facilities to make drinks - coffee, tea, flavoured tea and Cadbury Hot Chocolate and some biscuits to enjoy alongside. Breakfast is very basic, you can have a fry up, toast, mini croissants, yogurts, tinned fruit with apple or orange juice. I haven't tried the pool area but have experienced the very dated gym. The weight section is like entering a museum of antic weights and machines in some bodies converted attic. The pub opposite is erm... Let's say limited. It's worth a trip out to the town for something to eat.

    4
    « Perfect bubble of protection »

    The hotel room was comfy and superb. The food was delicious and abundant. The hotel staff were friendly and very helpful. The prices were very reasonable. The dining room view of the grounds and bounding rabbits was joyful and very calming.

    4
    « Good once you get past check in! »

    This is the second time I have stayed here and have been happy both times. The first time check in was very efficient, however this time I arrived 15 minutes before official check in. The receptionist didn't even check to see if my room was ready, just told me I would have to sit in the library, so I did then duly waited my turn to check in with the three other people! My room was well maintained but very hot with no fan, although I realise they don't advertise air con so I can't complain, but bear this in mind if you think it might be warm when you stay because it really was unbearable! I attended a meeting in the Great Barn and we were looked after by Stacy Ansall-Groves and Ellia Neale who were very helpfull and attentive, so I thought I would give them a mention - thank you. The following day I used the leisure facilities which were good but busy with the local old folk who all seemed to know each other and have no regard for strangers! Overall I wouldn't hesitate to recommend this hotel.

  • 4
    « Knights Hill Hotel, King's Lynn »

    Very pleasant hotel with nice grounds for a stroll. Staff were friendly and helpful, room was clean and comfortable and food was good. Situated a few miles from King's Lynn town centre it is a short and reasonably priced journey by taxi. Saves having to look for and pay for parking. Kings' Lynn museum is worth a visit and lovely walks through the park. A short drive to Hunstanton.

    4
    « Leisure break »

    Nice friendly hotel, breakfast average evening meal excellent. Surroundings nature friendly and easy on the eye. Staff helpful and pleasant. Easy to park with easy access to Sandringham Estate and Kings Lynn.

    4
    « Weekend stay for a family wedding. »

    Staff were all very friendly and accommodating, hotel was very comfortable. We upgraded the brides room as a surprise and the reception staff could not have been more helpful. We had room 41which was spotless and surprisingly spacious. We had a family meal in the hotel restaurant on the evening before the wedding and the food was very good. Breakfasts offer a good selection and again was of a good standard. We would not hesitate to return, you know what you get with the Best Western brand and this one certainly lived up to our expectations.

    4
    « Nice stay in a great room »

    On arriving at Knights Hill I was given a complimentary upgrade to a wonderful room with a balcony over looking views towards Kings Lynn. Room was well equipped and the Pub within the complex offered good traditional dishes. will definitely be staying again

    4
    « Very nice hotel with friendly staff. »

    Used this hotel for a weekend break (courtesy of Tesco Reward vouchers) and was pleasantly surprised with the quality of accommodation and friendly courteous staff. It's an ideal location for exploring the surrounding sights - notably Sandringham House which is only 5 minutes away. Excellent breakfasts, and we dined there first evening and found the food was very good, although the restaurant was perhaps lacking a little in atmosphere. I'd certainly recommend for the kind of stay we enjoyed.

    5
    « 3 nights b & b at Best Western, Knights Hill Hotel & Spa, Kings Lynn »

    Staff were polite, friendly and happy. Our room was fabulous. We had a balcony with lovely views. Maid service everyday. Self service breakfast. Everything you could wish for. We dined in the Brasserie restaurant in the evening and the food was lovely. Nice having the use of the pool. Hotel provide towels and robes. Everywhere spotlessly clean. Great location for exploring/sightseeing. We had a fantastic weekend and will definitely be back.

    3
    « Average »

    After the most wonderful morning at the Spa. I decided to bring my mum over for afternoon tea. We upgraded for a glass of prosecco. Sandwich bread was going stale the cakes also. The scones were the best part. Would not go back. For my review of the spa please go to the spa page because it's absolutely AMAZING

    5
    « A good choice »

    We booked this hotel - 2 rooms for ourselves and my daughter & husband for 2 nights. It is set just off a roundabout but you are not aware of any noise from traffic. The rooms were lovely, we had one in the old part of hotel and my daughter had one in the newer part. Both were well decorated and different rather than all being the same. There was tea, coffee & biscuits in the room and also hairdryer and ironing board if you needed it. Plenty of bathroom toiletries including bath crystals. There is a pub in the grounds so we had dinner here the first night, classic meals served at reasonable prices and the next night booked a table in the Hotel restaurant. This is a nice room and service was good, all English speaking staff which makes a change these days. The food was good too. Breakfast is in the restaurant and if weather is good there are tables outside on hte patio. There is fresh fruit, yoghurts,cereals, bread, buffet cooked breakfast and pastries. The hotel is a short drive from Kings Lynn and about half hour from Hunstanton. Sandringham is nearby too, so plenty of places to visit. My daughter and I also made use of the swimming pool and jacuzzi which was nice at end of a busy day before getting ready for evening meal. We will definitely return and thanks to the staff for bottle of wine left for my daughter for her Birthday.

    4
    « Nice weekend break »

    We had a nice weekend break here. Food was good. Not as much "grounds" as I thought there was gonna be. Staff were friendly and helpful. Within walking distance (1 mile) of Castle Rising (a ruin of a small castle) Bus service goes right outside the hotel and will pull in to pick you up, goes into Kings Lynn.

    5
    « My mum's hen party »

    I visited Knights Hill for my mum's hen party and stayed for one night, the rooms were very nice and staff were all pleasant, the food was lovely, Harriet from the Restaurant was incredibly helpful and made our stay easy and very enjoyable, great service. Definitely recommend the hotel and the spa is lovely also with very nice facilities ??

  • 5
    « Much better than we expected »

    Lovely hotel, well situated with everything there to make it a very comfortable and enjoyable stay. Never stayed at a Best Western before and if this is anything to go by, we will definitely do again.

    5
    « Business Stay »

    Comfortable, clean well presented hotel and room. Friendly, polite and helpful staff. No air conditioning however individual balcony in which double doors can be opened with privacy and security. Did not use dining facilities or room service so unable to rate these areas. Gym small but adequate, reasonable size indoor pool.

    5
    « EXCELLENT STAY IN A LOVELY HOTEL »

    This is a very well appointed hotel in a location convenient for the North West Norfolk coast. Good food, excellent leisure facilities. This is our second stay, we will be back when we can afford it again!

    4
    « Everything you could want »

    A very handy location just east of Kings Lynn and near to the Sandringham Estate, this combines rooms in the main building with a spa/swimming pool and two ranges of outbuildings housing larger family rooms. For dining there is an on-site pub "The Farmers' Arms" or a more formal restaurant off reception. A very professional check-in and nicely appointed bedrooms and en-suites make this an ideal overnight stop, but a longer stay would be very pleasant as there is lots to see in the area. The hotel rightly prides itself on its lawned grounds with a profusion of shrubs and flowered borders that make for a splendid view from the picture windows of the the bar and restaurant, There is also an adjoining meadow where whole families of wild rabbits chase around, oblivious to the busy A148 that passes by not far away. For the guest too, you could easily imagine you are in the depths of the countryside.

    4
    « A very nice hotel with great service. »

    Visited the hotel in connection with our visit to Norfolk. We were very pleasantly surprised by the quality of the hotel. Great rooms, good beds, very good breakfast, nice surroundings and friendly staff. We did not try the hotel restaurant, since there was another restaurant next to the hotel which was very nice. The hotel is highly recommended.

    3
    « Not as Promised »

    Gardens, which I expected to be huge, are nice but very small. Noise from water/boiler pipe in bedroom was not resolved by staff, and was annoying when trying to put my kids to bed! The location is nice, and the rooms in general are not too bad, and quiet from the outside...

    5
    « Excellent »

    Had the pleasure of staying here for two nights recently and just wish it could have been longer. From an efficient and speedy check in to the time we reluctantly took our leave, nothing was too much trouble for any of the staff. We had been upgraded to a superior room that was so huge my wife and I almost had to phone each other to hold a conversation. We spent an hour or so I'm the delightful fitness centre before partaking of a meal in the hotel dining room which was excellent value. My wife had duck and I had lamb chops for our main course and both were delicious. From the dining room you can look out to an adjoining field and count the number of rabbits out there. If you're really lucky you may even spot some deer - we saw one. Breakfast next morning was one of the best I have had in a hotel with a very wide choice. If you wanted kippers or haddock that was available at a small surcharge. We stuck to the traditional full English and unlike some buffets, everything was piping hot. On the second evening we dined at the Farmer's Arms, which is a pub/restaurant in the hotel grounds. Initially we were told that they were full but when we looked in later another staff member told us that they always kept some tables back for residents so bear that in mind. We would have been most upset if we missed out due to misinformation. However this was the only blot on what was overall a very pleasant stay

    5
    « Very enjoyable stay at Best Western Knights Hill Hotel »

    Very enjoyable relaxing 2 night stay. Superior room very spacious. Comfy bed. Nice meal in Garden Restaurant. Excellent breakfast. Also a pub on site selling local real ales if you like beer. Very friendly staff made you feel very welcome. Close to Sandringham.

    5
    « Spa break with mum »

    Stayed last weekend for a spa break. The room was immaculate and beautifully decorated. We had breakfast and dinner in the hotel as part of the package and again the food was outstanding. Both the quality of the food and customer service was very impressive. Highly regarded. A 5 min drive from Sandringham Estate made the location ideal. Spa treatments were very special and we received an amazing massage and facial each. Only thing I didn't know was the spa was in another building adjacent to the hotel but it's not a deal breaker. Can't rate this venue highly enough. Well done Knights Hill team!

    4
    « Knights Hill Hotel Kings Lynn »

    Very nice hotel, lovely room, all facilities. In-house restaurant is quite expensive but there is the alternative pub, the Farmers Arms, which is reasonably priced but across the courtyard so when it's raining or windy you get wet or blown to bits. Breakfast was buffet with excellent selection. We ordered a morning paper but this did not arrive. There is no lift so people with mobility problems need to request a ground floor room.

  • 5
    « Short break »

    Booked for two nights but stayed an extra night as hotel so comfortable. Restaurant excellent - food, service - the whole package. The pool was an added bonus we every day of our stay. Reception staff really helpful and polite.

    5
    « my sons wedding.dave and amy. »

    very well looked after,upon arriving until departure.rooms were great and very comfortable.staff were fantastic,esp night porters who had to put up with the occasional noisy reveller...it was a wedding after all !!.

    5
    « Excellent hotel »

    Good hotel with staff who can't do enough for you. Conveniently located for many places in Norfolk to visit. Recommend walking down to Castle Rising. A lovely non commercially focused castle worth visiting. Very quiet and clean hotel. Thank you for making our short break stays in Norfolk even better.

    5
    « Wonderful »

    From start to finish this was just a perfect break in a beautiful hotel. The staff could not do enough to help us and nothing was too much trouble. Victoria arranged a room upgrade for us before we even arrived as it was my partner's birthday. We were travelling with our young baby and everyone was keen to help us in any way they could. We had massages which were lovely and Kayleigh in the spa was more than helpful. The pool area was really nice, and not at all crowded. Our room was HUGE! with a gorgeous balcony and great views! The bed was comfortable and the bath was extra large, much needed after a long day! We ate in the hotel restuarant the food was exquisite, as was the service. Emily, our waitress was delightful, chatty but not intrusive and made sure we were well looked after all evening. We will definitely be back!

    5
    « Great staff, great location »

    We have just come back from a great stay at the Knights Hill Hotel in Kings Lynn. The feedback is as follows: 1) Great Location easy to get to from main road and ideally located for visiting north Norfolk. We visited Holkham 30 mins, Sandringham 10mins and Hunstanton 20 mins away. 2) Main restaurant good with great staff. Took our children (6&10) and they had meals with us which was great. 3) Great Lesiure club with pool etc. 4) If you are going to eat in their pub book as they are very busy. We chose the bistro in the main hotel instead. Would definitely use again. Enjoy

    4
    « Bathroom lets it down »

    From the outside it looks beautiful but the rooms are quite outdated. Our room was very spacious which was great and the bed was surprisingly comfy. The windows open fully which was handy as it was quite warm at nighttime in the room! There were plenty of tea and coffee sachets in the room including green and fruit teas. There were not one but two hairdryers included! The only downside was the old fashioned decor and the bathroom. The bath was one of those green ones with a shower curtain rather than a shower screen. I didn't use the spa facilities as we were attending a wedding in nearby Wolferton and ran out of time. The breakfast was a mixture of cooked and continental which was lovely! We had dinner in the farmhouse restaurant which had a lovely atmosphere and pub food was delicious and reasonable. Even though as a whole it was a pleasant stay, we were part of a large group booking so we had a discount and I'm not sure if I would be willing to stay again at the normal room rate.

    4
    « It's a safe bet... »

    If you are in the area and needing somewhere to stay you would be OK here. It has a nice pool and health spa which is not high rent by any means but a good added extra en gratis with good service and friendly staff. It is joined to a pub/ restaurant so food and drink are on site no need to go off piste looking for food at the end of a long day. I don't generally like best westerns but this one was fine but me. Old but spotlessly clean well maintained room comfy and spacious.

    4
    « Great hotel at a great price »

    Stayed here for three nights and it was the best hotel I've stayed in for comfort and a luxury feel to the room. Really clean and comfortable and the staff were efficient . The swimming pool is a decent size - didn't try the spa though. Would stay again though maybe I'd stay at the back... it can be a bit noisy at the front where I was .

    4
    « Great Location for Sandringham House »

    Check in was easy, our room was on the first floor #141. No lift but for the small amount of luggage the stairs were not a problem. The room itself was spacious and the requested balcony was also a bonus. The room has a safe, suitcase stand, coffee and tea making facility and a desk for a laptop etc. NO fridge. The Queen size bed was firm enough for us and provided two nights good sleep. Despite being near the stairs and having an adjoining room both nights (Including a Saturday) were quiet. The bathroom was an adequate size with a choice of mirrors, we are not lovers of the shower in the bath which this room has... Also the positioning of the toilet means that you have to lock the door in order not to have your knees bashed!!!! The soap dispenser is on the wall at the back of the bathtub and using it was not really practical with the shower running. The swimming pool was good when quiet but at busy times lane swimming was hard work. Both the steam room and sauna were good but the Jacuzzi hoggers made it a No Go zone. You need a £1 coin for the changing rooms and could not find a drier for wet swimwear. Breakfast both mornings was good, choice was limited and the fruit bowl on the second day looked tired. Cleanliness was very good throughout but we did find a 'blue tablet' on the stairs leading up to our room, we reported it at reception and again as we checked out the following day. Restaurant choice for the evening meal is limited and we will need to do some research on the food front if we were to stay again. Our Ratings for Room #141 Size 9/10 Cleanliness 10/10 Shower 5/10 Queen Bed 9/10 Amenities 8/10 View from room 9/10 (Lost a point for the tree)

    5
    « Better than we expected! »

    We had a standard room on the ground floor. The room was larger than the usual chain type hotel room and the bathroom was very large with a bath. The staff were friendly and very helpful. My husband was late for breakfast but this was not a problem and they even offered to cook more mushrooms if he wanted them! Altogether a very pleasant experience.

  • 5
    « Cannot recommend this hotel enough »

    Two 80+ and one 55 year old, spent 3 nights (in two, superior rooms) for 3 days/4 nights in April. The room was very comfortable, HUGE (like a small suite with sofa/chairs) and French windows leading out to the garden. We ate at the local pub which was nice, but the restaurant was SUPER. I used the gym/leisure centre which was well equipped, and had a pool. We had very cold weather, but can imagine how beautiful this would have been in warmer, sunnier weather. REALLY CANNOT RECOMMEND IT HIGHLY ENOUGH

    3
    « Adequate but dated »

    I booked the Knights Hill purely because I was meeting friends there. I've no doubt that it qualifies for it's 4 star rating based on the range of facilities available and all the staff I encountered were very friendly and the couple of bar snacks that I had very good. The bedroom was spacious and clean and the bathroom well supplied with a powerful shower.. Check in was quick albeit they had lost part of my booking details from Expedia. This was quickly rectified. But. The term former glories sprang to mind. The decor throughout is dated, it was probably state of the art back in the 1980's but I kept getting a feeling of being in an old peoples home. In fact over the 2 days I was there I didn't see any other guests in the bar which was also used as a breakfast room, although there did seem to be quite a few people in the dining room. The hotel is located about 3 miles from central Kings Lynn and has a spacious car park and there is a separate pub on the same site. If you're just looking for somewhere close to Kings Lynn to rest your head for a night or to then the Knights Hill is adequate.

    5
    « evening meal »

    6 of us came here for a family get together and what a lovely meal it was too. had a 50% off voucher which represented extremely good value for money indeed. sat in the chase snug. not too many people when we arived, but soon became busy after 6pm. very good choice of food on the menu. reasonable priced drinks also, plenty of parking on site. lovely health suite at the rear and in a great position on the top of knights hill

    5
    « A really good place to eat »

    Brilliant service, very good food, nice relaxed atmosphere as always, very well looked after by Karen. I would highly recommend The Farmers Arms restaurant and bar at Best Western Knights Hill for food and service. There are four of us that go on a regular basis and have never been disappointed

    5
    « Definitely will stay again - very pleasant »

    This was a last minute booking as I was just too tired to drive home back to Wales. What a truly pleasant surprise. The grounds are what really sets this hotel apart from others. The Farmers Arms is the pub onsite where I had a nice steak - there is a restaurant at the back for anyone wanting a quieter atmosphere than the bar. The lounge area in the hotel is a lovely quiet space for afternoon tea and the garden room has an amazing view. Look forward to making a special trip to visit here again ??

    5
    « Excellent hotel - lovely food »

    ALL of the staff were friendly and helpful. The restaurant staff were particularly accommodating (I am gluten free) and the chef went out of his way to make me a gluten free sauce without being asked - we were very impressed. Our evening meal was lovely. The view from our room was outstanding.

    5
    « A lovely country hotel and conference venue »

    Excellent location, brilliant value, wonderful staff...fast check-in and check-out...no more really needs to be said...a lovely stay for all purposes...good location if you're working at the hospital but it isn't a centre based hotel...more of a good location to strike out from

    1
    « Horrendous »

    Ive been to the spa before and its not been too bad overall however this time it was awful ! My mother in law bought it as a present for me and my partner, half a day in the spa and then a 30 minute treatment. First I got given a room with large foundation stains all over it, then I noticed how unclean the place had gotten. Every sauna had missing tiles (a lot) and some even had random tiles put in as a bodged job ! The pool was freezing and then we went for our massage.. to say it was a bad experience is an under statement ! First we got told the detoxifying and cleansing back massage wasnt a massage ... right. So we both had the sensory massages. I've had this here before and it's been okay. These girls however seemed in a rush and just wanted to get off home. We wasn't asked if we wanted to feel revitalised relaxed etc like described, instead just told to pick an oil. There was no music just an annoying fan going off in the 30 minute (relaxation ) the woman had not listened that the bottom of my back was tense and I wanted that to be a focus, instead she actually just focused on the top half for pretty much the whole time. Having been for many back massages, I've never had someone lean on my head to massage my back , making it very uncomfortable , no real technique was used, and it all just felt very rushed and half hearted. Then it got to the 'head massage' after she basically ripped the hair band out of my hair, the repeatedly kept trying to run her hands through my hair.. my hair is extremely curly, to which it just hurt. Then I had the worst head massage which actually left me with a headache afterwards, my boyfriend having experienced an equally as bad massage was not happy either. If it had not of been a gift I would not have paid the 35 pounds for this treatment! Waste of time and waste of money.

    5
    « Excellent customer service received by Sam the receptionist »

    Arrived at knights hill 16/04/2016 was greeted by Sam who was very professional service with a smile and clearly loves her job! Great asset to the hotel! Rooms large and clean always op for a garden room massive with access into the gardens Breakfast excellent all staff friendly! Can't rate the staff high enough thanks for a great weekend!

    4
    « An excellent base for North East Norfolk »

    Adjacent to King's Lynn and Sandringham House. This hotel has excellent staff. Really good food. There is a choice of eating between the Dining Room and the pub within the grounds. Executive rooms are spacious and well equipped. It is a hotel to be recommended

  • 4
    « A nice place to stay around Kings Lynn »

    We only stayed 1 night for a reunion, however it was very clean, the staff were helpful and the food that we had was very good - especially the breakfast. It was convenient to get to and gave good access to Kings Lynn and the north Norfolk coast. Good value for money.

    1
    « AWFUL CARVERY! »

    We attended a reunion last night at Knights Hill Hotel. Due to our numbers the only food option was the carvery-Big Mistake! The prawn cocktail had no sauce. The main meal was worse. The beef was overcooked, the roast potatoes were undercooked and hard. The carrots were o.k but the runner beans were obviously frozen. The cauliflower cheese was in a white sauce with no cheese and absolutely tasteless. Normally we would have complained, but due to our numbers this was not an option. The staff were pleasant, but had difficulty in coping with our numbers.

    4
    « Would go again »

    Booked for an overnight spa break. Excellent service from staff whilst there and previously on phone. We were upgraded for free to an executive room with balcony, without even asking! Spa facilities were good and clean, great pool and powerful hot-tub, good staff. We had dinner in the Farmer's Arms as they had more choice than hotel Brassiere. Food was ok, service was good. Breakfast in hotel was usual buffet fayre with good selection. Happy to return to this hotel.

    5
    « Lovely family holiday »

    3 night stay in a family room for 2 adults and 3 children. By far the best family room we have ever had. We had a large main room and a side room. 2 TV's and 2 bathrooms ! One of the bathrooms had a huge corner bath. Customer service was exceptionally good. Lovely breakfast in the hotel and dinner in the onsite pub. Good swimming pool. Lovely gardens and grounds, several lounges to relax in and even a library. I certainly recommend this hotel and I will definitely stay again.

    4
    « Very Relaxing break »

    Lovely hotel, staff very welcoming. Lovely part of England but hotel was far away from town and on a busy road. Breakfast was a nice buffet but in the evening we ate in thier own pub next door where the food was just average pub grub nothing special.

    4
    « Good place to stay »

    Nice hotel with pub and spa on outskirts of town. Room was OK, WiFi was good and service was excellent. Gym was OK, not too crowded, wish I had had more time to spend in the spa etc. Food in pub was good, as was the beer. Would go back.

    5
    « Best hospitality »

    Great friendly staff and hospitality. Booked bed and breakfast. Due to weather condition in next day morning, we asked to extend our stay and they were very happy to extend our stay another hour or two for no extra cost. Really pleased. Most of all the place is really beautiful and so relax. Worth for another visit. Well done team !!

    4
    « Good service but had poor experience »

    I had originally booked this hotel last year but I had a family bereavement and had to cancel on the day. I was impressed how sympathetic they were (i could have been making it up)and refunded the non- refundable payment with no argument. I decided that I should book again because of their position on my difficulty. The hotel is very nice and the facilities are pretty good with a decent pool and sauna all included. The location was not as close to Kings Lynn as I thought but for us that was no problem. You do have to drive everywhere. My main problem was that they had some birthday event on (as these places do) and there was a very loud and raucous group in the bar area that was keeping us and several other guests awake. This was from 11pm to 4am. We tried to phone reception to deal with at 3.30am and there was no reply. We also tried to use our mobile to phone the outside line but again no answer. I think this is really poor - particularly when the reception the bar area and then night reception must have seen and heard it all. When we (and others ) complained the next morning I was satisfied that they refunded half of the stay, but it should not have happened. Otherwise this was a very good stay, nice rooms and good breakfast.

    5
    « Amazing!! Best hotel around. »

    With local amenities just down the road in the form of Castle Rising Castle (a great Norman castle attraction), an Asda and a farm shop over the road, this hotel is already appealing. Inside it is better with modern up to date rooms, clean public facilities and a great breakfast in the mornings. Staff are friendly and are always avaliable to help. The same can be said for the spa next to the hotel. There is nothing we could fault about this hotel. As others have said on their reviews, we keep coming back! Thanks. :-)

    3
    « A bit of a mixture »

    This is a big hotel with very different levels of accommodation. Our room (an Executive room) was large, well furnished and had a nice view over the garden and fields beyond. It also had a terrace to sit out on which was pleasant. The bathroom was small but adequate. Some rooms are quite a way from the main body of the hotel and there are no lifts only stairs to the first floor. The common parts were not as attractive, the bar in particular lacking comfort and atmosphere. We did not dine there but breakfast was disappointing. However the staff at reception were very helpful and efficient.

  • 5
    « Overnight stay to facilitate early arrival at RSPB Tichwell »

    Good size room and ensuite bathroom. Very comfortable large bed overlooking a quiet walled garden area. Very good nights sleep. Staff efficient and polite very relaxing atmosphere. Good pub food in the attached pub.

    5
    « We keep coming back »

    Great value for money. Try the spa as well, obviously costs you more for the treatments you have but WELL worth it. All the staff we found are very friendly and welcoming. Look out for the special offers online too, very good.

    4
    « Anniversary few days »

    Another visit to Knights Hill to celebrate our wedding anniversary ( 57 th). Check in very quick and efficient. Had booked the same room as last time 47 . Booked into the restaurant for the first night very enjoyable. Next nights we ate in the Farmers.That to was very good Nice to know that the coast hopper and the Lynx stop outside the hotel.

    4
    « Biggest Bed Ever »

    Great Location, 5 miles from Kings Lynn. Great birding spots at Titchwell + Cley within easy travelling. 60+ species in 2 days. Friendly staff, good pub restaurant and breakfasts as big as you want them. Spa area was excellent with pool, sauna , steam and jacuzzi. Good bedroom with patio area in garden - will be nice in summer! The bed is about 8ft square, very easy to get lost. Heating excellent good for when it's snowing outside.

    5
    « Perfect Break »

    Our group of 9 enjoyed our stay at the hotel. The staff were brilliant, with smiles and helpfulness. The restaurant superb. If you are looking for a quiet relaxing break, look no further. If you need historical places to visit, try Castle Rising for one.

    5
    « Wow »

    Me and my Friend stay for a Spa and had wonderful day/evening. The facility's in the Spa was to die for and the staff was so nice. The food in the restaurant was excellent. I would highly recommend this hotel .

    5
    « Super impressed »

    The staff made my short stay here memorable. Nothing seemed to be too much. I had a business meeting in one of the rooms with military veterans coming and going all day. They were all well received and the service paid to me was exceptional. Emily, Victoria and Ian all deserve mention for their work.

    5
    « Leisure break »

    We stayed four nights here and this was our first visit. The hotel is lovely and our room was delightful. The outlook over countryside was far-reaching. The staff were all very friendly and helpful. The hotel also benefits from its own pub a minutes walk away which was a real benefit and meals taken there can be charged to your room. The pub was clearly popular with locals as well as guests. A very enjoyable stay.

    5
    « Comfortable hotel nicely placed to explore the Norfolk coastline villages »

    As a regular BW customer I looked for a BW hotel near to the north Norfolk coast as we wanted to explore the villages, ports and beaches. We had lovely but cold weather and the stay was superb. Reception was very helpful with sorting queries on Bus Timetables and all staff were superb. We opted for an Executive Room (Room 44) which was only a little more expensive that the standard. It looks over the walled garden area and is quiet (apart from the noisy guests returning to their room at 2.30am - inconsiderate twits!). The room is very large with two chairs and a desk and coffee table plus of course the very comfortable bed (and I don't sleep well in hotels). Superb bathroom with fantastic shower and bath and masses of hot water at all times even though the hotel was full. We were B&B and the breakfast was very good. Kippers were a small extra charge and the kitchen did poached eggs for us as I am not keen on the buffet layout for breakfast as food tends to be warm only and the scrambled eggs become like rubber and the fried eggs solid. There was a good choice though of all types of breakfast. We ate for two nights in the Farmers Market pub alongside the hotel and the food was excellent there too. We had one evening meal in the Hotel itself to celebrate a birthday and the service and food was excellent. Look at the pub web site before going as we had two vouchers for a 50% discount on the food, so two courses and two drinks each came to only £20. Nice 4* Hotel with plenty to see and enjoy in the area. Would be very happy to revisit.

    5
    « Excellent Waiting Staff »

    During a recent stay to celebrate my husbands birthday, we decided to dine in the restaurant and were most impressed with our waiter Cameron Quinn. He was polite, friendly and attentive throughout the meal, which added to our dining experience. We will definitely be returning in the near future.

  • 2
    « Hotel - fine, attitude of a couple of staff - terrible »

    This is basically a nice hotel and good value. We meet up for family weekends a couple of times a year. Our latest meeting was seriously spoiled by the attitude of the restaurant manager who repeatedly complained that 18 of us in a private room having Sunday lunch were making too much noise. We were happy to see each other but certainly not unduly noisy, not shouting, not drunk. The door between our private room and the other private dining room was KEPT OPEN, which is presumably why the people in the other dining room complained. Completely ridiculous. When I pointed this out, I was dealt with defensively and rudely.

    5
    « Great stay »

    Had a lovely time, loved our room, the food was delicious and staff were really nice, will come again, hope to stay longer next time. Enjoyed the swimming pool too, would be nice to visit the hotel in the warmer months and have a drink at the pub.

    4
    « Lovely big family room »

    We stayed here for one night as we were visiting family in the area. Bedroom was really big and clean, great for us with a big corner bath that the kids loved. Breakfast was nice, with plenty of choice. Swimming pool was OK, bit cold and I'm a rather dated looking on the interior. Some of the steps into the pool were loose to the point of being dangerous, but that aside was still fun for the kids. Had evening meal in the pub attached to the hotel, food was OK, wouldn't rush to go back there though. Would stay again if I'm the area though.

    4
    « Great Hotel »

    Fantastic hotel, with great facilities. Good leisure facilities inc pool and a fantastic pub attached to the hotel. Would recommend the hotel for business or pleasure. Sandringham is only a few miles away,.

    4
    « Good choice of hotel »

    I booked this hotel as I was working in Kings Lynn. The location is convenient from the main route in, and approximately 15 mins into the heart of the town. The room was clean, and the towels were of excellent quality. The bathroom is a little dated (and the bath felt flimsy when standing in it). But, that wouldn't stop me staying here again. The grounds of the hotel are very nice, and clearly well maintained - in the summer I can imagine everything coming to life. I did use the spa, and thought the area was sufficient. As per other comments, I'd bring flip flops to walk around the area, as the floors can slippery. The staff were polite, and gave me a whistle stop tour of the facilities. Would I stay here again, absolutely!

    4
    « A decent nights stay »

    The hotel was booked as I was working in Kings Lynn. The location was convenient. Check in was efficient and pleasant. It had two places to eat in the main hotel restaurant and a bar across from the hotel. I ordered room service from the hotels restaurant which was lovely and the lady who took the order was very pleasant and helpful due to my dietary requirements and lots of questions!! Breakfast also lots of choice and nice. The room had adequate facilities and as I booked a winter saving room was pleased. The spa facilities I used they have a pool, steam and sauna room, jacuzzi and decent equipped gym. If in the area again would choose to stay

    2
    « Disapointing »

    I was given a voucher for a 'fire and ice' experience at the Imagine spa and booked via a website which emailed confirmation and ref no's and a link to the spa to book the date, which I did over the phone, explaining about the voucher etc. On arrival, we waited in the tired, scruffy reception area for 10 minutes before we were even acknowledged in a very half hearted way. We were given towels and robes, shown the way to the changing room and told to go to the spa when we were changed. First impression of the changing rooms was that they were clean but very cold! We then went through to the spa where we filled in our info forms and were shown around the spa in a very hurried fashion and couldn't catch half of what the rather abrupt young lady was telling us. I then enquired about when we would get the serail mud treatment which was included in the voucher, only to be told we weren't booked in for that, after a while the young lady went off to find out if we could have said treatment. On her return, she handed me back the voucher and told us they do not support these vouchers and therefore our spa day would not be available to us unless we paid! After disputing this she went off to get the manager, who could have not been more pleasant and helpful, apologised profusely, gave me the voucher back to use another time and gave us the day for free, even throwing in champagne and chocolate! We did go on to have nice day but this was spoiled by the poor start and poor attitude of the staff. However, Charlotte who did the treatment for us was lovely and couldn't have been more helpful. A couple of tips though, the floors are very slippery and no slippers are provided so take flip flops. Also, take a spare towel as only one is provided which was wet by the end of the day. Also, the ice machine wasn't working which kind of spoiled the fire and ice effect!

    1
    « Imagine Spa »

    Dirty floors everywhere, disinterested staff and management (despite many comments and complaints) and always something not working. If this is the state of the spa which is supposed to be clean, fresh and heathy I can't imagine what the rooms in the hotel would be like. No ice for the 'Fire and Ice' experience, and the Fire is lukewarm at times. Long awaited new flooring in ladies changing room looks cheap and poorly fitted - appears not to have been cleaned all day. Lots of unhappy fellow users (can't blame them). I'd avoid.

    3
    « Strange idea of a twin room »

    Firstly let me say that the best thing about this hotel was the wonderful friendly and helpful staff. Everyone was excellent and gave their best. The hotel is a typical large modern hotel situated in a very convenient spot for visiting North Norfolk. There is a leisure complex but I didn't get round to trying it out or even looking at it so can't comment. I shared a twin room with a friend and whilst it was a very large room with en suite and kitchen area, the 'twin' beds were of the kind that can be made twin or double. They were made up as twin but pushed together. I tried to separate them but the headboard was positioned on the wall for a double and there was insufficient space to separate the beds. My room mate did not seem too bothered by this arrangement but I did not appreciate being in such close proximity to someone who was coughing over me and snoring during the night. This would certainly stop me from booking a Best Western twin room again. We ate in the hotel: the breakfasts were excellent. Dinner was probably best if you were a meat eater. There were two vegetarian options on the menu (we stayed for three nights) both contained gluten and didn't come with vegetables. Fortunately others in my group had vegetables to spare. The dishes were nice but not what I would choose to eat. Why would you take risotto and put it into deep fried balls? Because we were out too early for breakfast one morning we thought we were getting a take out breakfast but in fact had to order from the lunch menu. Although we requested no pickle, salad etc. these were still added. Cheese and pickle sandwich for breakfast?! The coffee we ordered didn't appear either though the night receptionist quickly went off and produced some for us. Our bar bill was put under the room door overnight and we had been charged for an extra bottle of wine. This was remedied but something to watch out for. In summary, the staff were excellent though communication seemed to fail in some areas. The hotel was a typical large modern hotel in a handy location. If you want a twin room think how close to your room mate you are willing to sleep. Personally I have had better experiences in much more budget hotels and would not book here for myself.

    4
    « Allround Good Hotel »

    The Knightshill Hotel and Spa has a lot to offer from great dining to the spa & fitness centre. Its definitely value for money, the friendly staff and a nice location make it a pleasure to stay there and although its on business I would recommend it as a great place to base yourself for touring Norfolk.

  • 3
    « Spa ruined the weekend »

    Booked for a 30th birthday surprise get away. Stayed in the state room which was amazing! Lovely big bathroom and room overall. Breakfast very nice and good selection. Had booked for treatments in the spa however they phoned to cancel them. I said I would rather they didn't as a special weekend and surely they should prioritise hotel guests over 'Jo public' . (Bearing in mind had most expensive room on site!) Was told the manager of spa would have a look and contact me. Feeling very disappointed Sunday morning after breakfast we wandered over to see if there had been any progress to see 2 other therapists meeting and greeting various clients who where obviously not residents. Still waiting for a call regarding discount/complimentary treatments as very difficult to have time away from full time Jobs and 2 small children. Shame the hotel couldn't of had an input.

    5
    « Best Western Knights Hill Hotel, Kings Lynn »

    We have just had a 3 night break at the above hotel. The room and service were both excellent. The only thing we would have liked was a refrigerator in the room. The breakfasts were excellent with a great choice. The executive room we had was very spacious and in a great position overlooking the walled garden.

    4
    « Easy to find, near many attractions »

    Stayed here for one night on a trip around Norfolk. Reception was very friendly and efficient. The room was excellent with a good bathroom. We ate in the restaurant, which was very good. There is also an onsite pub for less formal dining. Breakfast was a very substantial buffet. The swimming pool in the spa was good, but the ladies changing rooms were freezing cold and very, very basic. I went back to the room for a shower. Would definitely stay there again.

    4
    « Excellent Service and Hotel »

    Arrived late of Friday evening and the night porter on duty checked us in and couldn't do enough for us , we soon forgot our journey to get there. Executive room was large, comfortable and clean . My only criticism is that the tv is too small given the distance between the beds and it. . Buffet breakfast was good , with a good selection , service was friendly and efficient . On the Saturday night we ate in the restaurant, where again service was good , food excellent and the wine list reasonably price. All in an hotel i would recommend at a very reasonable price . Although we were on business , its location is good as a holiday base for North Norfolk

    5
    « Carl and jumbo !! »

    Carl and jumbo were very helpful and attentive and nothing was too much hassle. Brilliant front of house and very polite. Would highly recommend with there hospitality. Need to be more people like this in the hospitality trade . Would defiantly recommend this hotel . Easy check In at reception lovely friendly receptionist nothing too much trouble . Myself and my friend felt really at home . Thank you to the great team at knights hill especially Carl and Jumbo ! X

    3
    « I've marked average but it was extremely good value »

    Already noted on the comments. On the whole, the experience met expectations but the badly mantained changing room in the leisure part let it down. Additionally I think my room was next to the laundrey as I was kept awake by this noise - and noisy people at 6am which felt like the middle of the night - not the hotel's fault but perhaps you could remind them that people are still sleeping.

    4
    « Pretty good stay »

    Only stayed one night on business. Good location for the business traveller - slightly out of town but with good parking. Double room was a bit small but clean, bathroom OK but with a shower curtain rather than solid panel. Internet worked well. Staff friendly and professional

    4
    « Comfortable hotel with a nice restaurant and spa »

    We visited this hotel on a road trip around Norfolk to start off the new year. The hotel is very convenient for travellers en route to Norfolk locations. It is on the outer ring road which makes it easy for onward travel but means a drive into the town to see Kings Lynn. If you want a spa experience, I advise pre-booking as it was fully booked. I feel the price was quite high and breakfast was expensive compared to the great breakfast we had at the Carousel cafe just a short drive away

    5
    « I would recommend this hotel to anyone... »

    Historic and modern at the same time. Classic decor, clean and spacious rooms. The food available for Room Service was of a high standard and the staff were exemplary. I will definitely stay here again.

    2
    « Member of health club »

    Spa pool . Dirty please clean it . Dirty tiles and plaster kicking about . Also 2 hairdryers don't work . Plus light bulbs . Pool area really dark . And get those Windows clean without out that spray that leaves smears ..

  • 5
    « King's Lynn »

    Stayed at Knight's Hill for almost 180 days in 2015. Room was good since I booked executive room all the time. Continental Breakfast was good and Staff was attentive. Pool was clean and hot tub was also well maintained. Restaurant food is ok as well as food at Farmers Arm pub equally good.

    5
    « Excellent for birdwatchers »

    This marvellous hotel has a wonderful situation not far from the Wash (especially for keen birdwatchers); excellent facilities and rooms; and great staff. It's a great base to start off your birdwatching year with trips up to Snettisham and Titchwell RSPB reserves.

    4
    « Absolutely great hotel. »

    We stayed here for three nights in January for a quick break. This Best Western Plus is Situated on the outskirts of Kings Lynn, UK. Very modern hotel with a warm welcome on arrival. Definatly deserves the plus. The room we had was very well equipped with a very large bed and a huge bathroom. The free WIFI we found was the best we've had in any hotel we've stayed at. We dined there for the first night and the food was amazing, full alacart and one of the best meals we've had in a while. The hotel also boast a spa which unfortunately we did feel had the wow factor compared to others we have tried. It's pool seamed a bit cold and the sauna and steam room was a little dated. The staff we felt didn't go out of thier way to make you feel welcome even though we were staying at the hotel they seemed more interested their spa member than hotel guests. The hotel also has a pub which was very welcoming and we found the food was great bar food. Good solection Decor with a good selection of beers. All in all I would definatly recommend this hotel to anyone who feels they deserve some luxury and a quiet break. Five star.

    5
    « Great base for exploring coast »

    Our first experience of Best Western. Have never really understood the brand before. However a dearth of choice led us to knights hill and what a good decision that turned out to be.Very accessible from A149 and easy to find. Had booked via BW own website which was easy and the same price as the larger booking companies.As usual with any good experience,it's the staff that make the difference.All staff from the reception to the cleaners were friendly and all had a 'hello' whatever they were doing.room was great with all the usual touches and we were very grateful to receive an upgrade.we used the pool and steam rooms which were a great bonus. The farmers arms is an on site pub with a good selection of beers and standard pub grub. Would recommend as a great place to stay if on the NN coast,plenty of space and parking and more suitable for children than some of the other hotel chains.

    5
    « Fantastic stay »

    Stayed for short break over the new year. We booked this hotel as it has an onsite spa with swimming pool, Steam Room, etc. The spa was lovely, clean and very relaxing. The hotel has a restaurant or you can go across the car park to the onsite pub. The pub food was delicious and the pub itself cosy and a nice place to relax. We would come back after our meal to the hotel bar, which is very comfortable. You have the choice of sitting at a table or relaxing on sofas. Breakfast is buffet style with a large choice of cereals, toast, hash browns, scrambled eggs, fried eggs, tomatoes, sausages, etc. You can also order some extra choices from the menu. We had an issue with our room on the first night and were moved into another room which was much bigger and very comfortable. we stayed in the room for the rest of the stay. The staff were lovely and nothing was to much trouble for them. We would stay here again.

    4
    « Good to very good »

    Excellent room and service. Very good bedroom. Large and well equipped. Public rooms good but too bright! The excessive light lessened the atmosphere which was a pity. BUT our premium room had 4 seats round a coffee table and garden view which was outstanding. Restaurant was Ok but lacked any creativity and for the dinner a little disappointing (the oil tasted a bit old) and pricey but to be fair not outrageous. Reasonable wine list. Service was a bit amateur - but the hotel is in rural Norfolk! Breakfast excellent and could not have been better. Would be very happy to stay again but probably eat out as we did on second night.

    4
    « Excellent breakfasts good hotel for business meetings free WiFi »

    I frequently hold business meetings here and find it very good, quiet for most of the day and a number of rooms which can be used free unless one wants a private meeting in which case the door can be closed but have to pay for this facility, food and drinks available throughout the day

    4
    « Very pleasant stay »

    Stayed for two nights at this hotel, whilst on a business trip, and was very pleased with the accommodation, large comfortable bedroom with spacious bathroom. The staff were very helpful, friendly and efficient. Ate in the on site pub, food was tasty and very well priced. I was a lone female and felt very comfortable eating in there on my own - definitely a positive. There was a good variety of options for breakfast, all well cooked and tasty. The restaurant had lovely views of the countryside and service was good. Would certainly recommend this hotel and stay again on any future visits to Norfolk.

    4
    « Good value excellent service »

    From check in to leaving excellent service and value for mone y. Rooms and decor very good, lovely comfy beds loads of room. Coffee and tea making facilities good. Friendly helpful staff made very welcome at reception and restaurant

    4
    « A Short Stay »

    Last minute rush for a family occasion so booking made on the internet for 3 rooms. Hotel was extremely busy and could only get rooms direct through the hotel which meant there were no discounts. Website was not easy to use, a certain amount of scrolling down was needed to see what you were requesting. The staff at this hotel are amazing, can't help you enough. Main restaurant meal was pricy but very, very good. Would certainly book here again.

  • 4
    « wonderful stay »

    recommended by a friend who visits often, we stayed for 4 nights in November. It was fantastic in every department. Clean, roomy, very friendly staff, great food. Just wish they could have organised slightly better weather for us!! We'll be back!

    4
    « Welcome stop »

    We stopped here on our coach trip to Thursford, it was a lovely welcome stop & we had a very nice cooked breakfast. Staff was lovely and very obliging . Will defiantly will stop again. Even came away with free mince pies.

    4
    « Nice Hotel »

    The room was nice but not impressed with the spa/leisure pool facilities. A bit run down and over the other side of a car park. The hotel pub was a good place to eat in the evening and they even provided a food discount voucher.

    5
    « Truly divine experience! »

    I stayed here recently for my birthday along with my friends, it was a truly divine experience. The swimming pool is free to all people staying at the hotel, the room was immaculate and the staff were very friendly and welcoming. I had a very memorable birthday and would defiantly stay here again, with a restaurant just over the road it was very convenient.

    4
    « Excellent Hotel »

    This is a well located Hotel for touring north East Anglia and surrounding area. Well appointed rooms with adequate storage, comfortable for a few nights stay. Rooms and bathrooms are clean and well serviced. Staff are friendly and helpful. The Restaurant is on more than one level which can be awkward for those with mobility issues. The bar is a little limited but reasonably stocked. There is ample Lounge area but it is spread about in various rooms. There is no lift, if you have mobility problems or in any way infirm, contact the Hotel for advice. Some rooms can be some distance from the main area

    4
    « Relaxed weekend break, exceptional staff »

    We needed a getaway after a busy time, and Knight's Hill was perfect. Surprised to see it was just off a busy roundabout but once inside, most of the views were over fields and it felt very rural and peaceful. The best bedrooms are at the back of the hotel, overlooking the garden and meadows. We wanted a twin room, and our room was the other side, overlooking a nicely-designed courtyard garden. The room was big and comfortable. As well as a modest sized en-suite, it had a small kitchenette in a recess, with kettle, fridge, double hob and microwave. As the room had a (locked) door to the adjoining room, we assume this was a suite which would be very convenient for a small family group. We didn't use the kitchenette! We ate in the main dining room, a lovely room, with full height windows all round to make the most of the views over the garden and meadow. The food was good, reasonably priced, and the staff were attentive. On Sunday lunchtime, the dining room gets full (lots of locals), so it's best to book. The hotel, unusually, has a pub on site, which also serves meals. It was packed out at Sunday lunchtime, you would have to arrive early to get a table. There are also other buildings in the complex, including a function hall and a spa with swimming pool. The main hotel building has various rooms and seating areas where you can find a quiet space to sit and read. The staff were exceptional. They went out of their way to be polite and ensure we were happy with our stay. The staff seemed happy to work there, and the hotel had a lively and positive atmosphere. There are lots of places to visit. The hotel is well placed for both Kings Lynn and the Norfolk coast, and Sandringham is just a few minutes drive away. Overall, a great stay, and we'll be back.

    3
    « Pleasant enough stay - shame evening meal was disappointment »

    Nice hotel, friendly staff, good location for work/travel. Shame my evening meal (mixed grill) ruined overall experience. There really is no excuse for poor food these days, but I haven't seen a mixed grill like that since the 1980's! Cost was £17.50, but wouldn't have paid £7.50. Despite being really hungry & looking forward to my meal I hardly touched my food as all meat items were overcooked & tough. I didn't bother to complain as I was entertaining a business customer & I wanted to avoid any potential embarrassment. Shame.

    4
    « Comfortable and Friendly »

    We stayed for a couple of nights and although not perfect there was nothing to really fault it. As part of a coach party we were very well looked after from our welcome and throughout our stay. The facilities are a bit spread out and involve walking - upstairs, across to the 'Courtyard' rooms, leisure facilities and/or to the onsite 'pub'. The pub is part of the hotel so drinks and/or bar meals - if you don't want to eat in the restaurant - can be charged to your room. There's a good selection of beers. Rooms are clean and comfortable and adequate for a short stay. Meals are tasty with a reasonable choice. There's free WiFi throughout the hotel. The staff are friendly and helpful and I'd recommend this hotel.

    4
    « Fantastic place to stay. »

    We regularly stay at Knights hill hotel. The staff are always helpful and friendly, the rooms are well presented, although some could do with a revamp. The food is lovely and so are the beautiful views. All in all I would highly recommend.

    5
    « Good location very good hotel and staff »

    Arrived on a black foul wet cold night from the Thursford Christmas Extravaganza. Soon as entered Hotel found warm greeting and environment, excellent dining and woke to find the surroundings and grounds very attractive. Room was large beautifully warm and in very good order

  • 3
    « Two night stay at this hotel »

    Just back from a short stay at this hotel on an organised coach trip, so we didn't book the hotel We were made very welcome by the staff, & all were very pleasant and attentive. The layout of the hotel is a bit higgily piggily with various flights of stairs to get to the bedrooms with NO LIFT so some of us did struggle getting up & down the stairs. The swimming pool is out of the hotel across a court yard so not very good if the weather is inclement!! The menu was prearranged before the evening meals, so it was served reasonable efficiently to us 50+ dinners so we were not kept waiting very long. The food was well presented & cooked lovely. They catered for my gluten free diet, although I was kept waiting a little longer than our friends & husband on our table, but at breakfast they were very efficient in bringing me gluten free toast, so all in all service very good. The seating for socialising afterwards was a bit sparse for us all but if you weren't in a coach party you would be fine. Bedrooms were a bit "tired" looking but bed was very comfortable and everything very clean. Lovely farm shop opposite hotel but be careful across the busy road.

    5
    « personal »

    Very good hotel enjoyed the facilities and would recommend this hotel to anyone staying in kings Lynn I was impressed by their spa facilities and overall staff helpfulness enjoyed the breakfast which was excellent quality

    2
    « At best poor »

    Poor standards of customer care and tired décor, room had overwhelming smell of fried food not good at all Just needs some investment and staff training to improve Did not use leisure facilities which I am sure were good and help the ratings

    4
    « Let down by restaurant service. »

    An enjoyable 3 day visit in excellent superior garden room marred by restaurant issues. A bottle of red wine served absolutely cold direct from the cellar - not once but twice. Of an evening, main courses served on cool plates resulting in the plates being cold before the course was finished. These issues were taken up with staff at the time and latterly with the manager. Hopefully they will be resolved for the future.

    5
    « Friendly staff, good facilities, very well situated »

    We enjoyed a relaxing few days at this hotel. Room was spacious and comfortable, with a bath and over bath shower. Pleasant view of garden area, near the junction of two main roads but no disturbance to our sleep. Very well situated for visits around north Norfolk. Staff were friendly and helpful, breakfast waiting team very cheerful. Used the spa for swimming, gym and treatments, found all three treatments relaxing and professionally delivered, pool smallish but fine if we waited till after the early evening rush! Only surprise was the use of 'supplements' to prices at breakfast - in a hotel of this quality I wouldn't expect to pay extra for a cappuccino or some kippers when breakfast was already a fair price. Will come again.

    4
    « great location, comfortable »

    great hotel, free upgrade although double bed is not very large. lots to do in the immediate area, great food, friendly staff. pool but didn't have to use it, good parking. unfortunately a very confident man chose to pee up against the front of the hotel on our return that evening. reported the incident and was told it was a member of the spa staff. not impressed. more respect for the paying customer.

    5
    « Superb Hotel in lovely grounds »

    We booked in on Halloween Saturday with the Rugby World Cup Final being played so expected chaos. We had a lovely big room with one of the most comfy beds we have ever slept in !! We had our evening meal in the Farmers Arms, the on-site pub. The staff were all dressed in superb Halloween makeup. The wait for food was minimal and the ghoulish goulash was lovely. The desserts were unbeliavable. Great place to stay. Staff superb. 5 real ales to choose from.

    2
    « Cold food !!! »

    Just had a meal in the Farmers arms pub side of knights hill hotel..Kings Lynn... Waited ages for food .So i asked a waiter how long it takes for food to arrive at the table 25.mins i was told . One minute later food arrived,, my partners meal was fine and hot mine was cold veg all dried up complained to pub manager .she said i will take it back and get another one ..When it arrived back at the table it had been in the microwave for at least ten minutes it was HOT..Thank you... she did offer me a drink and apologized ..

    4
    « Reasonable quality - reasonable price »

    A friendly hotel, clean with a well appointed room. Dinner menu with a reasonable range and specials menu which offers good value. Goats cheese risotto cakes nicely presented and very tasty. Choice of desserts and very good selection of cheeses. Overall a refreshing business hotel.

    5
    « Marvellous Spa Break »

    Spent 3 lovely relaxing days here. Spa and the staff were wonderful and highly professional. The hotel was very comfortable and our room was so spacious. We bought a spa package which was fantastic value for money and we hope to return in the new year

  • 4
    « Great Short Stay! »

    I've had the pleasure of staying here twice for short weekends away and have found this to be a wonderfully run and maintained hotel. As others have mentioned, the spa is fantastic... If you can get a booking as they fill up extremely fast. If you're wanting the spa treatment, you need to call ahead and see if it's even available before you book your room. The pub on site is a typical pub, decent food and pints. Haven't eaten at the restaurant inside the hotel however but it's smelled delicious.

    5
    « Hotel good, spa too busy »

    AS other reviewers have said, a good clean hotel, with a pretty good buffet style breakfast, and a warm welcome with very friendly staff; the only failing would be a lift to the first floor as the stairs are both steep and have a narrow tread. The Spa pool was a disappointment being too small to accommodate more than three swimmers comfortably, and these tended to be all local people with no room for visitors, perhaps I was just unlucky with the times (6.00pm and 7.00am) I chose to use this facility. Evening meal in the restaurant tended to be a bit pricey, and adjoining pub was both busy and noisy; suggest booking for both. Enjoyed the room with plenty of space, and, joy of joys, a good hot walk-in shower.

    5
    « What a lovely Treat ! »

    Both my husband and I were taken here by our lovely friends to celebrate my Birthday , and what a gorgeous treat it was! Everything perfect, room , breakfast , staff , cleanliness , could not find fault. We can see why this is a "Plus" Hotel . Also had a marvellous facial ( from Holly) which was the best I had experienced. Well done Best Western you have certainly got it right !

    5
    « Couldn't Fault It! »

    My husband and I took our friends here for the weekend to celebrate two 65th birthdays courtesy of Tesco vouchers. I had telephoned and asked for quiet, adjoining rooms and my request was definitely taken on board as we didn't hear a thing all weekend. We all agreed we couldn't find even one single little thing to complain about. The staff were all very friendly and helpful, the rooms were extremely comfortable with everything we could possibly need, everywhere was spotlessly clean and the breakfast was excellent. We used the pool and the spa facilities, all of which were very good. I wouldn't hesitate to recommend this hotel and definitely hope to visit again.

    4
    « Good Hotel for B and B near Kings Lynn »

    We stayed for 3 nights on a B and B basis which worked well. The breakfasts were excellent and the standard of the food was very good. We eat out and also at the adjoining pub, which could be busy at certain times, it would be advisable to book for dinner in either of the restaurants, rather than leave it to chance. Room was a large executive room facing west and overlooking the garden, and it was well worth the extra cost. All staff we met were very helpful. Overall a good experience and a pleasant break.

    4
    « Lovely Hotel. Nice Location »

    Stayed at the hotel for a weekend. The staff were very helpful and friendly and the food was of good standard. The rooms were clean, comfortable. The hotel had loads of parking places. Drinks a little pricey. The location offered a good choice of places to visit.

    3
    « It's ok »

    I have been to knights hill a few times before but never as a destination place more a just passing ( seaside, hospital etc) feel a bit hungry kind of visit, we visited on a Saturday afternoon , two adults and a child, and I have to say bad timing on our part , it was final score time and let's just say some of the customers were a little disappointed with the results !! It was busy it was noisy so we chose a table in the snug area, which did make things a little more family friendly ! Food arrived after a short wait, everything as ordered , friendly polite waitress, it has to be said the food is ok, nothing more, not great not awful, just ok, ok portions, ok taste, which I'm guessing is exactly what we expected, the actual pub and hotel is a lovely building and the staff are great, my final comment is the pricing of the food which I have to say I think is a little on the high side and yes at the end of the meal we did get a 50% off next visit voucher but that could be months away and I'm likely to lose it !!

 

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·Desde la A-148: en el cruce de la A-148 con la A-149, tome la carretera que va de King's Lynn a Hunstanton. El Best Western Plus Kings Lynn Knights Hill Hotel & Spa está situado junto a la carretera de circunvalación, en un entorno rural. El Best Western Plus Kings Lynn Knights Hill Hotel & Spa se encuentra a 2,5 kilómetros de King's Lynn en la intersección de las carreteras A148 y A149.

 

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