BEST WESTERN Hotel Inn On The Hill,  Georgetown

3.5/5  - basé sur 109 notations.
365 Guelph Street, L7G 4B6, Georgetown, Canada - Ver el mapa
+1 905 877 6986 +1 905 873 2404

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Descubra este encantador hotel homologado por la CAA/AAA y situado a las afueras de Toronto en Georgetown/Halton Hills, cerca de Acton, Ontario, y a poca distancia en auto del aeropuerto internacional de Toronto Pearson. El BEST WESTERN Inn on the Hill proporciona un cómodo acceso al estadio Mold Masters SportsPlex Arena, galardonados campos de golf y la mundialmente famosa ruta de senderismo Bruce Trail, situada en el área de Niagara Escarpment. Los huéspedes también podrán disfrutar de un corto paseo en auto a Toronto para visitar el Centro de la Ciencia de Ontario, el zoológico de Toronto, el centro Air Canada, el Centro Internacional de Toronto y el centro CN® Tower/Rogers. El BEST WESTERN Inn on the Hill ofrece suites y habitaciones espaciosas y bien equipadas, todas ellas con televisión por cable y acceso a Internet de alta velocidad. Los huéspedes del hotel podrán disfrutar todas las mañanas de un desayuno continental gratuito con gofres belgas recién hechos. Entre los servicios e instalaciones adicionales de este encantador hotel de Ontario se incluyen un gimnasio, un centro de negocios de servicio completo, salas de reuniones y un restaurante. Los huéspedes que se alojen en este hotel estarán situados a poca distancia del centro comercial de tiendas directas de fábrica Toronto Premium Outlet Mall, las oficinas centrales canadienses de Watchtower Society, el Teatro John Elliot, el centro de artes visuales Williams Mill y el centro comercial Georgetown Marketplace Mall. Los huéspedes en viaje de negocios apreciarán especialmente la proximidad a Saputo (Neilson Dairy), la sede de Mold-Masters Limited, Olon Industries y CPI Canada. Nuestro hotel también se ubica cerca de espectáculos locales como los juegos Highland Games, los espectáculoshípicos de Halton Place, los torneos de hockey en el Mold-Masters SportsPlex Arena y otros eventos deportivos. Si desea disfrutar de un magnífico servicio de atención al cliente y una cómoda ubicación, haga su reserva en el BEST WESTERN Inn on the Hill. Número limitado de habitaciones para mascotas. Póngase en contacto con el hotel en el momento de realizar su reserva si tiene previsto alojarse con una mascota. Disfrute de su estancia en nuestro hotel.

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Habitación 1

Opinión de nuestros clientes


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Basado en la opinión de 110 huéspedes
 
NOTA EMITIDA CONSULTAR LA OPINIONES PARA NOTAS RESUMEN
Excelente
 
35
Muy bueno
 
30
Bueno
 
26
Mediocre
 
8
Horrible
 
11
Con amigos Con amigos 12
De negocios De negocios 23
En familia En familia 35
En pareja En pareja 26
En solitario En solitario 12
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BEST WESTERN Inn On The Hill,Georgetown
  • 3
    « Expecting a little better for Best Western! »

    I have stayed in a few Best Westerns in North America. This one is not up to the standard that I have seen. Confusion at the front desk at on what rate they were going to give me. It sounded promising but didn't end up that way. I was just another customer. I think they realize that there isn't much for hotels in this area so why should they give me a good contractor rate. I get it! The room was clean! Value just not there but it is what it is!

    3
    « A palce to sleep »

    The Bets Western on The Hill is a standard place to sleep.. The staff was very friendly The room was clean and stocked with towels and toiletries The individual heating and cooling in the room was nice Free Wifi and a Nice breakfast included

    2
    « Truck Stop Motel - Stay Elsewhere! »

    I went with a team and so the goal was to stay with the other kids and families. If you have no choice - you can stay here. If you have a choice - stay elsewhere. It's a dump! Booking was a mess - with lower rates on the site not honoured, multiple calls needed and an eventual expensive rate! The rate actually went up while I was on the phone! They said too bad - we're filling up so you can pay the higher amount or nothing. Because of the team, I paid. But I expected a reasonable hotel, a decent room, a pool for the kids, a nice breakfast.... You'll get none of that! Dumpy, dirty roadside motel with rooms to match. Keys that don't work. The most pathetic breakfast I've seen. No pool. We had fun as a group - so all good. The Shoeless Joes in the parking lot is a handy option. But I won't be back unless I'm forced again!

    1
    « Terrible Customer Service »

    Reserved a room on the Best Western website and the hotel would not honour the rate quoted. I took the room and spoke to management the following morning. They were terrible, I just accepted the rate and paid the bill. I will never stay at another Best Western.

    1
    « Unreal! »

    We stayed here on a whim as our plans fell through. Our cost for the night was a $180.00!!! Imagine my disapointment, when I wanted to have a simply bath before going to dinner. The plug didn't work. We called and they sent someone but he didn't have a clue how to fix it. Next morning I can hardly wait to have a shower. Imagine NO HOT WATER!!!! NONE!!! We told the front desk and they admitted they have a problem and that was it. Nice of them. If you want to stay here, bring some fresh wipes!

    5
    « Good Two Night's Stay »

    We booked this hotel as the closest to Acton, Ontario where our son and his family had moved to. It was very nice, clean & comfortable, so we booked a 2nd night while the family was unpacking at their new home. Initially, the cable was out in the area, but the staff (Antonio) gave us good service in initially trying to fix it and then advising that the problem was with the cable company. We went out and when we came back it was fixed.

    2
    « Locked out »

    Stay here for a couple of days. The room it's self was fine, however our door lock on night stopped working and we were locked out. The staff said they had no idea how to fix it and if we were to go out we had to be back by 10pm as there was no one duty from 10pm, Staff are lacking in basic maintenance training and why is no one on duty during the night!

    1
    « DO NOT STAY HERE! »

    There was a centipede in the sink. The sound is so bad you can hear the person in the next room coughing. Mattress was lumpy. Old old old.... never updated for dozens of years. Room opens up to outside walkway... people stop and look right in your window!!! We contacted Best Western Customer Care and never receieved a reply from the manager. Do yourself a huge favor and stay away from this ugly sad place!

    4
    « Friendly Staff »

    Stopped over in Georgetown after a day in Toronto. Surprised to find that the hotel was booked because of a Microsoft Convention in Toronto. Staff was welcoming,and provided directions and suggestions for the local area. Our room was clean, but missing towels, they brought them right away when called.

    5
    « Great place to stay »

    I have stayed at this location many time, I have never encountered any problems, room always clean and neat. The staff always helpful and cheerful. The manager goes out of his way to make your stay a pleasure. Would recommend this hotel to all.

  • 5
    « No issues whatsoever »

    I stayed at this hotel during a quick business trip. I have stayed here before and the staff are always welcoming, room is clean, all necessary amenities are available. That's all I want/need and the price is very reasonable.

    4
    « Quality and Value tucked in right off the main road. »

    Tucked away just behind one of the local bar/restaurants, the Best Western is one of the few places to stay while in Georgetown. It is well located as it is not far from Norval, Acton, Limehouse and Glen Williams. The owners are friendly and community oriented and they keep the place spotlessly clean and comfortable. The service is great, everyone is helpful and very knowledgeable about the surrounding area. If you're looking for comfort and convenience - look no futrther.

    3
    « day saff and service were excellent, night staff......not so much. »

    The room was adequate and what I expected for the price. The day staff were amazing, helpful, welcoming accommodating and friendly. The evenings did not go so well, there were people in lawn chairs drinking in the parking lot in the evenings, and the night staff were no where to be found when I needed assistance with my card late one evening. I was not comfortable at all in the evenings. I think the management should not allow large gatherings of people drinking in the parking lots where guests enter and exit their rooms, as a single women I felt very uncomfortable coming in both nights. The folks were not extremely loud or rude, but I feel they should have gone to a pub, or somewhere else for their evening libations.

    4
    « Comfortable bed »

    Stayed at this hotel for one night. Bed was comfortable, and though the pillows were small, there were four of them, and they were just the firmness I like. Room was clean, and the staff was friendly. Breakfast was a nice variety. Will stay there again.

    5
    « Best service, friendly staff, clean and perfect location »

    I highly recommend this facility for anyone wanting to stay in a friendly home away from home environment. This location is perfect for business people and also for families. The Management is very helpful and staff are well trained.

    5
    « I don't get all the bad reviews.... »

    Well, I don't get why this place is rated 3-star. Like, I don't get it AT ALL. I suspect it has something to do with the fact that it's a motel, and it's in a small town on the only highway. But I want to go on the record as saying that I feel that anything less than 4 stars is unfair. I booked here because, frankly, I couldn't find anything else. I read the reviews and braced myself for a crap experience, reminded myself that it was only for one night. So... whatever, I figured. The surprises began at reception, when I checked in. Big smiles, big welcome, offers of coffee and water and did I need a taxi anywhere? The second surprise happened in my room, when I walked in. I thoroughly expected a run-down, slightly-unclean room, maybe a kettle if I was lucky... and I got none of that. Spotless floor and sheets and washroom. A great little coffee machine. Fragrant soap and shampoo. A functional hair dryer. Free wifi. Large towels. And it was quiet - so incredible quiet. And I was next to the stairs! The next morning, when I went to check out, I got my final surprise. My husband had booked a second night for me by accident, and it was a 'non-refundable' booking. I was annoyed, but figured that I'd have to just eat the cost. But the manager told me that he'd cancel my reservation, at no charge at all! It was so kind of him, and I didn't expect it; I certainly didn't ask. He offered, and it was great customer service. OK, it's not The Ritz. It's a highway motel. But it's the best motel that I've ever stayed in, and no lie. I have no clue why it's getting bad press, because I don't see why it should. Great staff, clean rooms, above-average amenities, ideal location. A solid 4 stars from me, with 5 stars in some areas, like cleanliness and staff.

    5
    « Great place to stay »

    Have stayed at BW Georgetown many time, have never had a problem. Rooms are spacious and always clean. Staff is always cheerful and willing to help. Plenty of shopping and places to eat near by. Highly recommend.

    4
    « Nashville North »

    Stayed one night. Check in and out was handled quickly and efficiently.Very clean and fairly quiet considering it was sold out. One obnoxious guy at front desk was handled well by the staff. The beds were comfortable. Continental breakfast was fine.

    4
    « Very Good Hotel-Outside needs a little work. »

    Pleasant stay, we were there for a wedding. Check in was great, staff was friendly. Room layout, decor, comfort and cleanliness were perfect. Outside needs a little attention. We were on the second floor and part of the metal on the balcony was separating from the concrete. Overall, a very good stay.

    4
    « Clean hotel with basic amenities »

    This hotel was very clean and the staff was friendly. Rooms are small it was fine for what we needed. Pillows are small but the bed was comfortable. Breakfast was good but options were limited when it came to fresh fruit. Good value for what we paid.

  • 5
    « Very clean and friendly service »

    We stayed here last night and i was very impressed with the quality of service. Chevk in was very fast and the rooms were very clean. The next morning check out was also extremely fast and had great service. I would highly recommend this hotel

    5
    « When we needed help the most »

    My husband and I stayed here for a week after our house fire. This was the only hotel that would except our dog. All of Orangeville and Caledon didn't have hotel for our dogs. These people were amazing Miss Linda was extremely helpful when I called 10 times to get organized with insurance. The rooms were clean and the beds were heaven. The breakfast was amazing and coffee great . All the staff were kind and smiling. Can't remember the lady who works nights but she always went above and beyond. I was impressed as I have stayed here 20 years ago and it wasn't that good then. Big improvement. Thank you

    4
    « Small room, nice bathroom »

    Standard room, but a large bathroom made it a bit special. Good location along the main strip in Georgetown. There is no indoor corridor to get to the breakfast (free) room, so you need to put on good shoes and a sweater in winter. Breakfast starts at 6 on weekdays, but only 7 on weekends. The night clerk made coffee for me earlier as I was letting my wife sleep in.

    2
    « unproffesional and immature staff »

    I stayed at this hotel with 3 other friends for new years eve. As with everyone else staying at this hotel everyone went down to nashville north for the night. On our return we met up with a few other guests at the hotel and carried on the party in our room. Around 330 hotel staff came to tell us it was time to quiet down and extra people had to leave the room. So we abided by their request and sent everyone packing and we went to bed. Upon checkout i was charged an extra $90 for extra people in my rooms even though we didnt have more then 2 people stay in a room. So in response i called best western corporate office to lodge a complaint. Corporate then called the hotel to get their side of the story but with no response. A week went by and i had to call again to see what was going on, they attempted to call the hotel again but to no avail. Another few days go by and I call again, and finally I am told I will have a response within the hour. Finally I have the response which says -330 a security round was conducted and found we had extra people and were told to send everyone back to their rooms (which we followed) -I'm also a platinum member with best western rewards. I was told that i was awarded points for both of my rooms (I had to call corporate as well because they would only reward me points for one room, and stated I only had 1 room booked.) -I was told I have never stayed at this location before (yes I have, which i mentionned upon check in) -I was told they were curteuous by not charging me for a late checkout (i checked out at 11;02 because i was waiting in line, and the front desk lady was too busy being rude to me as well she didn't know how to take money away from my deposit) I have since responded to the email, and 3 days later have yet to receive a response. So i called the hotel and asked to speak to the manager, they asked for my name in which i told them. Immediately I was given an uhhh ohhhh she just had to step out for an appointment. In response to this I called corporate again who then reached out to the hotel once again and low and behold they were able to talk to the person I was trying to speak with. I was then advised that the hotel will not refund my money and there is nothing I can do about it. So now I am left with a $90 charge, a hotel who doesn't have the professionalism to respond to an email or answer my phone call, and a corporate customer care that won't do anything. As someone who stayed in a best western hotel for almost a month of the last year you would think they would do something to keep me as a customer, but no they are treating me like this.

    4
    « Front desk staff = Best Part »

    This hotel is decent. I will start off with that. The rooms are clean and a bit on the small side. The Pillows are awful. Throw pillow-sized. Down filled, too small and soft to be comfortable. The front desk staff, however is where its at. We were checked in by Allison. She is probably the best concierge I've ever dealt with. We ran into an issue with check-in (We booked through Hotels.ca). Allison helped us through the entire thing and made sure we were set. She was extremely sweet and kind. We always got a smile and were asked how our stay was going/if we needed anything every time we walked through the lobby. (The lobby is the easiest way to get to the back of the hotel). Overall, decent hotel. Awesome staff. TERRIBLE PILLOWS

    2
    « disappointing »

    In our experience staying in many hotels we don't feel it's appropriate for housekeeping staff to sit in the breakfast room discussing their lives loud enough for us to hear them. We felt very uncomfortable as it felt like they were waiting for us to eat, pack up and leave the hotel so they could get on with their job. Also, more training with an experienced person when training is in progress. We put the "maid service" decal in the card slot outside our room one morning. We arrived back at 11pm to find nothing done, no clean towels or anything. They apparently "misunderstood" what the sign meant. Then there was the new girl who checked us in, and gave us a different persons sign in information. Then she tried to pre charge our credit card with the full amount for the room, despite our booking it with the knowledge we were using our rewards points for 2 of our 3 nights. It was stated clearly on the checking in information. I also didn't appreciate the male manager stopping us as we are walking out the door asking us how we enjoyed the stay, hovering over us at our first breakfast there, and feeling like we were being watched as if maybe we didn't belong there. If it wasn't for the assistance of Allison, the evening clerk, this would have been a zero rating. She felt so bad for all of the negative experiences we were having that she bent over backwards to try to make us feel welcome and wanted. Because this is the only hotel in Georgetown, options are nil.... we should have stayed with our original plan and stayed in Brampton. Rates are way too high for 2 dbl beds at $146 (incl taxes) for the end of October

    5
    « Wonderful »

    This hotel is always clean, Staff is always friendly and helpful. Will look up information if not known. The location is good. Restaurant's close by. Convenient to shopping. When needing to stay in Georgetown area this hotel will be the one I would always choose, as long as they keep up the quality of service.

    4
    « Comfy beds »

    Not many motels in Georgetown, but this one was recommended to us and has been around for years according to the locals. Nicely renovated and clean rooms. Had a quiet sleep on their comfortable beds There is a continental breakfast included, which is standard fare. Lots of parking. Our friends from Georgetown were impressed with room.

    1
    « Best Western Getting worse »

    When I checkin, I was asked to pay instead of deposit, and the guy working for this Hotel told me they don't offer the invoice which I am going to stay this motel level Best Western. Personally not recommend this MOTEL to people. Their room smelt so bad, wet room is so small, beds are double beds instead of the Queen size which is the Best Western standard. We have four people in the reservation, but only three bath towels in the room. No coffee bar is refilled, and breakfast room is tiny small without sausages and enough food in the morning. Very bad experience.

    5
    « Personal Service »

    Great personal service; clerk showed me to my room and ensured my A/C was on and right temperature......hotel is on the main street, but very quiet...A few restaurants are close by. Also a few strip malls for any shopping..

  • 5
    « Best beds ever, quiet and close to the GTA »

    I was quite amazed at how close this location is to the Greater Toronto Area. The beds are unbelievably comfortable, My daughters and I slept like a rock! It's set back from the main highway and therefore very quiet with a double floor and one level of drive up rooms. Well done Best Western, I will definitely keep this hotel on my radar. A pool and slide would be the only suggestion I could think of. Bravo!

    5
    « good value »

    Stayed here for a wedding August 2015. Breakfast was included, lots of choices. Staff very polite. Received a room upgrade which was not needed but a great bonus. Comfortable king size bed and many easily accessible outlets for recharging devices!

 

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·Desde el este, Toronto o el aeropuerto internacional Pearson: tome la autopista 401 oeste hasta la salida 333, Winston Churchill Boulevard. Vaya en dirección norte por la autopista 7 (calleGuelph Street) y gire a la izquierda. El BEST WESTERN Inn on the Hill está a mano derecha, en la cima de la colina. También puede tomar la salida 336 de la carretera Mississauga Road, desde la autopista 401. ·Desde el oeste: desde Windsor, tome la carretera 401 este hasta la salida 333, Winston Churchill. Vaya en dirección norte por la autopista 7 (calle Guelph Street) y gire a la izquierda. El BEST WESTERN Inn on the Hill está a mano derecha, en la cima de la colina. También puede tomar la salida 336 de ...

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