BEST WESTERN Hotel Inn Florence,  Florence

4.0/5  - basé sur 567 notations.
7821 Commerce Drive, 41042-1569, Florence, United States - Ver el mapa
+1 859 525 0090 +1 859 525 6743

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Situado a sólo unos minutos del centro de Cincinnati, este galardonado hotel es el lugar perfecto para huéspedes en viaje de placer o de negocios. Con una excelente ubicación junto a la carretera interestatal 75 y la salida 181 de la carretera interestatal 71, a poca distancia del aeropuerto CVG de Cincinnati, este hotel de Florence, Kentucky, está situado a sólo unos minutos de las principales empresas, atracciones regionales y recintos deportivos. Disfrute de unas habitaciones recién renovadas y la hospitalidad marca de la casa de Best Western durante su visita a la hermosa área de confluencia de los tres estados. Los huéspedes en viaje de negocios apreciarán especialmente la proximidad a las principales empresas de la zona, como por ejemplo Toyota, DHL, Fidelity Investments, Citigroup, Proctor & Gamble, General Electric, la Universidad Northern Kentucky (NKU), Johnson Controls y muchas otras. Entre los lugares de interés situados junto al hotel se incluyen el Museo de la Creación, el acuario de Newport, el campo Great American Ballpark, Riverbend o el zoológico de Cincinnati. Póngase en contacto hoy mismo con nuestro cordial personal para obtener más información sobre nuestros asequibles paquetes familiares. Tanto si se encuentran en viaje de placer o de negocios o forman parte de un grupo o viaje organizado, los viajeros valorarán nuestra ubicación a poca distancia de una gran variedad de tiendas y restaurantes de la zona y de unos magníficos servicios, entre los que se incluyen un centro de negocios abierto las 24 horas, piscina al aire libre de temporada, piscina de hidromasaje, gimnasio abierto las 24 horas y habitaciones equipadas de forma muy completa con nevera, televisión por cable vía satélite con HBO® y acceso gratuito a Internet de altavelocidad (Wi-Fi y con cableado). Damos la bienvenida a los huéspedes a nuestro desayuno completo gratuito. Si desea disfrutar de una fantástica estancia en el área de los tres estados de Cincinnati/Northern Kentucky, alójese en el Best Western® Inn Florence.

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Habitación 1

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Basado en la opinión de 569 huéspedes
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NOTA EMITIDA CONSULTAR LA OPINIONES PARA NOTAS RESUMEN
Excelente
 
276
Muy bueno
 
191
Bueno
 
57
Mediocre
 
25
Horrible
 
20
Con amigos Con amigos 42
De negocios De negocios 79
En familia En familia 225
En pareja En pareja 158
En solitario En solitario 25
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BEST WESTERN Inn Florence,Florence
  • 5
    « Southern hospitality »

    Love the hotel, we stay here every time we visit our family in Kentucky. The staff is always friendly yet professional. The rooms are always clean and comfortable. Great location to stores and restaurants.

    5
    « Excellent service, great room, great breakfast! »

    Check in was smooth and staff extremely nice. At 6 pm they sat out chips, salsa, and nacho cheese. Room was very modern and clean. Breakfast was better than expected. Eggs, sausage, biscuits, potatoes with bell pepper and sausage, waffles, donuts, muffins, toast, cereal, fruit, milk, coffee, and juice. We will stay here again!

    4
    « Quiet and convenient »

    This hotel is conveniently located near a highway exit. The hotel is clean. It was quiet the nights we were there. It is conveniently close to the Creation Museum and the Ark Encounter. Breakfast was what you would typically expect. Our room was located alongside and behind the elevator shaft which made it difficult to maneuver the luggage cart.

    4
    « Best Western Inn - Florence, KY »

    Easy access from the Interstate. Plenty of secure parking. Friendly and efficient check-in. Clean, spacious and well appointed room. Bathroom is well equipped and clean. Room contained all amenities (i.e. hair blower, ironing table and iron, etc). Small fitness room, but equipped with the essentials for a good workout. Not many dining options in walking proximity to the hotel but, plenty of restaurants within a 5-10 minute drive. 24/7 coffee, tea, fruit, yogurt, cookie availability. Comfortable mattresses. Excellent hot breakfast with plenty to choose from. Would not hesitate to stay at the Best Western Inn Florence again and would highly recommend this hotel.

    5
    « FALL GETAWAY »

    We were in northern Kentucky to see the "Ark Experience" and "Creation Museum". The Florence BW was very convenient to see both museums. If you are going to these two museums Florence is just off the expressway which gives you 16 miles to the Creation Museum and 41 miles to the Ark Experience.

    4
    « Very nice »

    Room clean and comfortable. Myrion the night manager was so nice and accommodating. Because of him I would definitely stay again. He represented the hotel very well. The hot breakfast was very good and plentiful.

    4
    « Best Western Inn »

    Clean rooms,verycomfy beds,super friendly staff,great hot breakfast!??Enjoyed our stay and would stay again! Easy to find,great restaurant nearby called "Cheddars" Great food,awesome service and prices!

    4
    « good experience at this motel »

    I used points and a voucher and paid very little difference, it all worked out well, breakfast was great and right off the freeway. It is close to the latest exhibit - Noah's Ark. It was nice to have some fruit to take with us and also breakfast was available to take with us also if necessary.

    4
    « Friendly »

    A good price for a nights stay. Easy access off of I-75. Clean rooms and the staff friendly. Decent breakfast. Would recommend to others that are price conscious. Nice surrounding area for restaurants. Jeff worked the breakfast and was friendly and took care of the customer needs.

    4
    « Clean Hotel »

    After a long day of a family wedding and late reception we opted to stay here instead of driving home. Quick check-in and the night shift employee at the front desk was very sweet and accommodating. She understood our 5 and 6 year old were worn out and needed bed soon. Very clean room and comfortable bed. The breakfast was nice too. We will stay again if we're in town.

  • 5
    « Another satisfied customer »

    Although just stopping for one night on our way to Missouri, we were pleased with our stay, as we have been in the past. We will be staying here again on our way back and expect the same quality again

    5
    « Noah would have loved it. dogs are allowed here. »

    Clean, restaurants nearby, easy to get to ARK ENCOUNTER. I cannot rate the swimming pool because I did not use it. Loved the place. easy to find. use teh stoplight around the corner to get in and out onto the main highway. safer than pulling out near speedway.

    5
    « Clean and nice »

    The hotel was very clean, the beds were comfortable and the blankets adequate for the season. There was some highway noise, but not unduly. The room was small. The chairs in the room really were not well placed for using, but that is so minor. I moved the chairs to our needs. The staff was helpful and pleasant, even though it was a busy night. By the time we arrived, the hotel was sold out. It was not in a location that was easy to access. Breakfast ready and hot in the morning and very tasty.

    4
    « Convenient and Clean »

    After driving for five hours through traffic jams and construction zones, I was relieved to finally reach our hotel. It was easy to see the Best Western sign from the expressway, and it was easy to get to it, too. We arrived after midnight, and there were signs on the doors saying they were fully booked for the night, so I was glad to have made reservations in advance. The clerk at the front desk was friendly, and we were quickly on our way to our room. The room itself was clean and comfortable. We got a good night's sleep, and we were glad the hotel offered a free breakfast so we could eat quickly and get back on the road. Unfortunately, this is my only negative impression of the hotel. I had eggs, which tasted like they were made from powdered eggs, some overcooked sausage patties and sausage gravy. The biscuits were burned, so I didn't bother with them. The woman running the buffet was unfriendly. There were three kinds off coffee offered, but the only container with any coffee in it was the decaf, which was not what I wanted. I waited and waited, but the coffee was never replenished. I ended up going back to my room to pack. As we left, I looked again at the coffee area, and all that was there was the decaf, so I had to go to the nearby Speedway to get my morning coffee. Still, everything else had been fine. When we checked out, the woman at the desk was friendly, and our checkout was quick and easy. So, overall, aside from the less-than-expected quality of the breakfast, this is a hotel I'd recommend. You will be pleased with the convenient location, the easy parking, and the clean, comfortable rooms. You may want to plan some extra time to go out for breakfast and skip the breakfast that's offered here. That's what I'll do next time.

    5
    « Great Place To Stay »

    This Hotel was a great place to stay. It also was very easy to get off the freeway and to get back on the freeway. This Hotel was within 30 minutes of the "Ark" Museum which we attended. The staff made you feel like they appreciated you staying at this Hotel.

    4
    « A Good Night's Stay! »

    This was a good place to spend the night. It was clean and comfortable with a hot breakfast to start the day. They even offer to prepare a breakfast-to-go if you have an early flight. The only negatives were a very small eating area and a very small work-out room; but as a place to stay for one night, it served our needs very well.

    5
    « Great hotel! Outside of Cinncinnati »

    Loved our stay at the Best Western. It's location it a little off the beaten bath - but what a hidden gem. The staff was extremely friendly and helpful. The hotel is clean and nicely decorated. Our room was great. Lots of parking and good breakfast options. I would definitely stay at this hotel again.

    5
    « Outstanding stay »

    This was my best ever experience staying at a Best Western hotel. Staff were friendly and helpful and the room was comfortable with a refrigerator, microwave, free wi-fi and breakfast included. I chose to stay at this Florence hotel because it was within 10 miles of Cincinnati airport, close to restaurants and shopping and just over 30 miles from the Ark Encounter in Williamstown KY. I was pleasantly surprised at how wonderful my stay was and how exceptionally friendly the staff were.

    5
    « Nice place »

    We didn't have reservations but they still gave us a nice, clean room. The girl at the front desk gave a better rate than we could find anywhere online. only down side is that they do not have cribs for babies. other than that, I'd stay here again

    5
    « Good stay »

    We stayed here for three nights and overall would recommend this hotel. The rooms are nicely decorated, very large, clean. The breakfast is very good, the only problem is finding a place to sit .........the breakfast area is way too small. Although we had a three day reservation through a third party, on the second day our door opens and in walks some folks who the hotel gave our room to. Even though at check in, it was confirmed for three nights, the front desk only had us for one night. The staff at the front desk did not apologize, they blamed the third party, that bothered me and I went back in the morning. The morning staff were very apologetic for what happened, I appreciated that. Would come again.

  • 5
    « Best Staff Anywhere »

    You will not find any better staff in all of Florence. We know because we have been to every hotel in the area. Kary, Jeff, Jean and all the rest are absolutely fantastic and will go out of their way to make your stay as pleasant as they possibly can. The rooms are always very clean and breakfast is nice and fresh. We are always very pleased, as we come to visit family several times a year. This is truly our "home away from home", and the staff never disappoints. We couldn't be happier with Best Western Florence. You won't be either. They are truly the best!!

    5
    « Overall Great Room... Fantastic Breakfast!! »

    Overall Great Room... Fantastic Breakfast!! Very Quiet... Very Clean. I had a very nice stay... Florence Kentucky is a great place to visit and staying at Best Western made my experience a successful one indeed.... Breakfast was excellent and the variety was huge... Loved the fresh waffles and the coffee was absolutely fantastic!!

    4
    « Best Western Inn in Florence Ky. »

    The rooms were nice, clean and roomy. The bathroom was spotless and the towels smelt fresh and clean. The breakfast was tasty and fresh, however the heated food could have been much hotter. A little difficult finding the street into the property and the traffic at times would block the entrance.

    5
    « Great Location and Fabulous Staff »

    Everyone was a pleasure to come across. They are very accommodating and this is a great location. Many dinner options, shopping and things to do. They have a nice outdoor pool, but the hot tub was empty, that was the only thing I like to do. But I look forward to going back in September.

    3
    « Mediocre at Best »

    Room was clean, beds very uncomfortable. Breakfast was mediocre. The room we stayed in last year was much more comfortable. Room was clean. i would not walk alone outside of hotel. Area does not seem safe.

    5
    « Great experience »

    Great place to stay. The price of this location was reasonable, and a great location for visiting the Ark Encounter, or the Creation Museum. The check-in was smooth and the front desk staffing was always pleasant. The rooms were good size, clean, and good housekeeping. The breakfast was excellent, with a lot of hot and cold items. This location has an outdoor pool, but we did not have time to use it. There are numerous locations for restaurants ranging from walking distance to driving 1- 5 miles. Something to please everyone.

    5
    « Great family experience »

    The friendliness of the staff and quality of the room and amenities were outstanding. We chose this Best Western based on location and rewards points. Based on our experience with this stay, we will stay here again when in the area.

    5
    « Best BW I have been to. »

    The staff was excellent and went out of there way in all ways to make and see that our stay was pleasureable. The location of the motel was perfect for all types personal/business needs that that are needed, also plenty of near by restruants to choose from for any meals. Excellent location.

    5
    « Clean and friendly »

    I recently completed my 4th stay here and we will keep coming back :) Always a friendly staff and super comfortable beds!! Slept great during my stay. Fresh food in the morning for breakfast, great pool area and all around relaxing spot.

    5
    « My first experience at Best Western was overall an excellent excperience »

    Clean, friendly environment. Awesome breakfast and very helpful staff. Great location if you need to zip into Cincinnati to catch a game or riverboat ride. Convenient to many great locations and restaurants. Front desk staff went out of their way to help in any way possible.

  • 4
    « good price, friendly staff »

    Our first stay at a Best Western: very reasonable price for five nights (reserved 4 months in advance). Bed was comfortable enough for us to sleep, noise level was good, staff were very friendly and mostly helpful. The room didn't seem fresh and clean, just a little of a smell (not cigarette). Breakfast food, what was offered, was plentiful. Not much variety from day to day, area wasn't sufficient to serve everyone graciously. Best sausage gravy we've ever had at a hotel, biscuits among the worst. If you're a tea drinker (anything other than regular Lipton), you need to bring your own. The good price tends to make up for the atmosphere. But we prefer an itemized bill/statement at the end of our hotel stays.

    5
    « Awesome! »

    Everything was great! Chelsie at the front desk was friendly and very nice, rooms were super clean, Jean in housekeeping did a fine job! the pool was great too! I will stay here again. They offer breakfast and a snack in the afternoon, rates were reasonable also. Thanks Again!

    4
    « Clean & Decent »

    My family & I stayed here last night, in 2 separate rooms. Every decent hotel/motel was nearly booked, so when BW had the 2 rooms available, I was a little skeptical. We had to accommodate 2 adults & 5 children. BW was a clean, decent place to stay & had a pool. I would stay there again with my family! Nice staff, too!

    4
    « Nice place to stop overnight »

    I wouldn't stay here long term, but it's a good place close to freeway on the way south from Michigan. Rooms could be cleaner and cameras in hallways make you wonder how unsafe it is. Breakfast was good. Lady at the desk was very friendly and welcoming.

    3
    « An Average Best Western »

    The room was OK, but showing some wear. The hallways were dimly lit, and the hot tub was broken. Our room was quiet and clean. The staff was friendly and helpful. The popcorn was a nice treat. Although this was an average Best Western, the price was too high.

    5
    « Fun Weekend- with husband »

    We stayed here while we were in Cincinnati for the Jazz Festival. The hotel was 11 miles from Paul Brown Stadium an it was a quick drive. The hotel was clean, rooms had microwaves and a mini-fridge. The staff was really nice and helpful. We had help getting our bags in from the car (which doesn't happen a lot) and the manager was very nice. They serve popcorn in the evenings and the hot breakfast was really good. I would stay here again. I was very pleased with my stay. The only negative was that the shower was really slow to drain but that was very minor.

    3
    « Good stay »

    Room was clean! Breakfast was just ok, had cold gravy! Beds were comfy. There was a pool but we didn't use it. Outside area was not real appealing but why do people throw trash down? I felt safe and slept well here.

    4
    « Nice Property »

    We stayed here for the close proximity to the Ark Encounter. Makes for a great nights rest before a short drive to the Ark the next day. Hotel is nice, quiet, and convenient. Many great restaurants are also nearby with large variety of food. Recommend.

    3
    « Kentucky Travels »

    Nice quite room. Seemed pretty clean. I would stay here again, but very disappointed that when I check rates this one was very competitive, then realized I had put in wrong month went up almost thirty dollars a night for a month earlier than first quote. That seems really unfair.

    4
    « Great Night Sleep »

    We chose this hotel because we were headed south out of Cincinnati the following morning and did not want to get caught up in traffic. The hotel was in a perfect location. When we arrived the young man at front desk was very helpful. Our room was clean and the beds were very comfortable. If you want a good nights sleep and are in the area around the Cincinnati airport I would definitely recommend the Best Western in Florence

  • 4
    « Great staff, good room, overall great value »

    We had a nice stay, the room seemed recently updated, was clean & comfortable. The in-room AC was a little quieter than some other places we've stayed (but still a bit noisy). The staff is extremely friendly and helpful; we felt very welcome. If we come again next year, this is where we'll stay and I would not hesitate to recommend this hotel to friends. We booked our room in December for a 3 night stay for NASCAR race weekend and got a super rate (cancelable until 4pm day of arrival!). We checked and the price went up considerably as time went on, so it pays to book early!

    5
    « Great stay! »

    This hotel was easy to find, clean, and the beds were awesome! It isn't often I find beds that are comfortable, but this one hit the spot! They also served a full breakfast of eggs, sausage, biscuits, and gravy, along with the usual waffles, muffins, fruit, etc. I would definitely use this hotel chain again!

    5
    « Never stay anywhere else »

    I love staying at this hotel! We always have a great stay. The staff is always very friendly and helpful. They got out of their way to help make your stay more enjoyable. The rooms are always clean and in great shape.

    3
    « 4 night stay near Ark Encounter »

    Rooms were nice and bed was great. Hotel in desperate need of better lobby and breakfast area. Florence area is great location between Cincinnati, OH, and in Kentucky's New Port area, Ark Encounter, Creation Museum, Speedway,St. Louis and other attractions.

    5
    « Very Pleased! »

    Rooms were clean and a nice size! We had two queens and a pull-out couch. Beds were better (more comfortable) than my own top-brand mattress at home! Extremely good breakfast - breakfast burritos, waffles, yogurt, fruit, breakfast bars and a variety of other choices! The staff was helpful and pleasant when booking the rooms over the phone!

    4
    « Friendly and clean »

    Our family was up for a week. It was the perfect distance between the Creation Museum and the Ark Encounter. The breakfast is a full breakfast. This adds value to the stay. The pool was nice and warm. They also have a couple to look up items on the internet if you have such a need

    2
    « Dissatisfied with hotel service »

    Had to wait 40 minutes along with 3 other guest to try and get checked in due to hotel attendant not being on premises of hotel at 7:40pm on 6-24-16. No one at desk on checkout at 6:50a on 6-25-16. Breakfast wasn't available at 6:00a finally they had some of the breakfast items ready at 6:40a, 2 other guest left they were tired of waiting for breakfast. No one seemed to care about how the hotel was ran.

    4
    « Quick stop »

    Stayed while visiting Northern Kentucky University. Room had everything we needed and the breakfast got is going. The gentleman waiting on everyone during breakfast was super nice! Room smelled a little of smoke. As did the hallway. Overall, we were happy.

    5
    « Enjoyable stay while visiting our son »

    We spent five nights at the Best Western Florence while visiting our son, who had just moved to the area. All aspects of our stay here were very pleasant - the room was clean and the bed very comfortable. The hot breakfast was much appreciated, and all of the staff were extremely friendly and helpful - especially when the smoke alarm in our room went off one morning at about 1 a.m. They quickly moved us to another room and followed up on the problem later that day (it was a faulty battery).

    3
    « Staff pleasant »

    Another Best Western but with good beds! Front desk took care to put all of my blue ice from my cooler into their freezer (that was a huge plus). They had 18 rooms filled with a youth group on our visit and only briefly heard the kids.

  • 5
    « Nashville stop »

    Everything was great. Room was ready and clean,when we arrived. The front desk person was friendly and effecient. Our morning breakfast was very good! The price was in the range we were looking for. We were traveling to Nashville from northern Ohio and this was about a half way stop for us. We wanted to break the trip up a bit as we were traveling with a 10 and 2 year old. Thanks for the nice stay!

    3
    « Some disappointments »

    I was in Cincinnati on business and had a flight out of CVG. I figured on staying at an hotel near the airport and chose this hotel knowing it had no shuttle service to the airport. It has good ratings, a good rate, looked nice and is near the airport. Near enough I thought that the cab fare would be cheap. However the cab ride was $25 which made the stay more expensive than hotels with shuttle service (though less attractive). Other negatives were the nonchalant personnel, blah locale and so-so breakfast. With that rant aside however the hotel itself was very nice and the room itself clean and comfortable. Everything worked properly (tv, fridge, microwave, climate control). Although there was a surge of people arriving it was quiet and I had a great sleep. Unfortunately in the future if I require transport to CVG I will stay elsewhere.

    5
    « Best Western-Florence a Great Value ! »

    Managers and Desk staff are fast, friendly & helpful - good selection at hot breakfast - rooms updated - great beds, air-conditioner, microwave, refrigerator & TV. Great location just off I-75 south of I-275, and close to area attractions.

    5
    « Excellant Hotel »

    Great motel to stay at. A great location near many restaurants Manager checked us in and had a form printed up showing all the restaurants in the area including the distance to each with directions. We arrived a little early and they got us in our room right away with a lady from the laundry room finishing up with the correct pillows.

    5
    « Very Nice »

    Great room, comfy bed.. Outlets on all lamps for C-paps or other devices. Large bathroom, well decorated, clean, fridge and microwave. Office staff was very accommodating. Automatic lights and green policy. Energy efficient. Great location across from "Florence Y'All Mall" and every restaurant of you Choice.. I highly recommend the Mexican restaurant on hwy 18 and Houston. We have been going there for years when it was the only building in the area.

    4
    « Pleasantly Surprised »

    Although we normally stay in Marriott Hotels, because this was only a 9-hour overnight stay passing through this area, we decided to stay at a more wallet-friendly hotel. This Best Western got really good reviews, was offered at a good price, so we decided to stay. We were VERY pleasantly surprised...... Super nice staff, super comfy beds, clean room & breakfast included. We would DEFINTELY stay here again when passing through the area. The only "down-side" to the hotel is the free coffee they offer is definitely a value-type coffee. An upgrade to a better coffee would be nice but, other than that, great place to stay!

    3
    « Decent but nothing outstanding »

    The hotel is basic in my opinion, the bed was good/firm. The A/C worked and was quiet. Bathroom was Very Clean. The hotel hallways smell odd. The carpeting the hallways needs to be cleaned or changed, dirty. The room smell was a bit the same but you can live with it. Check in staff that day we arrived was Very Nice. We used points so it was worth it for us. Not sure how much the rate for a night stay would be to determine if worth the wild to stay here or try a more upscale hotel. Location is great, easy to drive over to downtown Cincinnati.

    4
    « Good choice for a hotel »

    Clean & comfortable . Nice breakfast with good variety of items . Extremely friendly and helpful staff . Bed was comfortable . Was surprised to find refrigerator and microwave in the room as well . Everything about our stay was just enjoyable & would certainly recommend this hotel .

    5
    « Affordable and clean hotel »

    This hotel is very affordable. I was very happy with the cleanliness of our room. The Wi-Fi worked great and the staff was very helpful. The beds were comfortable as well. My only complaint was that the breakfast was not the greatest. The eggs and sausage gravy were cold. We did not complain as we were in a hurry. But, they did have a variety of cereal, yogurt, bagels and danishes.

    3
    « Good hotel »

    Stopped here to sleep for the night on the way to NC. Clean and updated, easy check in. Slept well, staff was friendly and helpful breakfast in AM was OK. Would stay again. 200 words minimum 200 words minimum 200 words minimum 200 words minimum

  • 3
    « Good as an inexpensive two night stay »

    As seen by the title this is a national chain hotel. As such the room was adequate, the bed comfortable, the desk attendant great and it was clean. On the downside, the room was small, although equipped with a microwave and refrigerator but seating at the business desk was nearly impossible because of crowding. The free breakfast was good but nothing special. The breakfast area also suffered by being too small to accommodate the guests.

    5
    « Nice »

    Very nice clean rooms reasonable pricing,a lot of parking space...breakfast incredible beautiful comfortable...pool clean and nice...it wowed me..its on a Main Street with restaurants walking distance..I'll recommend to anyone...lovely hotel...VERY NICE

    4
    « Nice place »

    Nice clean place with comfortable beds. The only downfall I saw was the hallway had a bad oder. Not sure where it came from as it appeared to be clean. Employees were friendly and helpful. Breakfast ba was pretty good.

    4
    « Traveling through »

    We knew this place was a good choice immediately. The staff was very pleasant and lobby area clean and neat. Our room was exceptional with all the bells/whistles. We asked for directions to eateries and were directed to lots real close. The breakfast in the morning was great. All in all this is a great place and will definately stay again!!

    5
    « Cozy, Well-Rennonvated, Large Rooms and Excellent Hospitality »

    We arrived to be greeted by Christine a very professional and hospitable receptionist. She was super accommodating and informative, and provided us with extra coffee on request. She met our special room request, and ensured all was in order. My husband loved the breakfast that was varied everyday. The rooms were beautifully renovated and quiet. Great value. We plan on staying here every month when we come back on business.

    5
    « Brand New Furniture »

    This Best Western wasn't real big but it is big on Hospitality. Very Very Clean and nice staff. Room was brand new and they have a popcorn machine on lower level for guests between 3 and 6 I believe. I noticed this place got awards and I could see why. The breakfast had a nice selection. Highly recommend this place. Lots of nice restaurants around also.

    4
    « Good Stay at a decent price »

    We had to overnight in Cincinnati due to unavailability of rental car to go to Louisville, KY. At the last minute, we found this hotel which offered us a decent price. The only drawback was lack of a courtesy shuttle to/from the airport. Still, overall, we were pleasantly surprised with quality of the room and then again, with breakfast in the morning. It is a little pricey when you add up the taxi charges ($25/way) but if comfort is a factor, you can consider this well.

    2
    « Should of Slepted on the Floor »

    We booked a room here because of the price. Overall the size of the room was good, plenty of space for the two of us. Included a microwave & refrigerator, it had a King Size. We also requested a room on the first floor which they did provide. The shower was great, plenty of water flow! No little fine mist that doesn't do anything. The breakfast was pretty good considering the breakfast area was somewhat small. Fair selection of items. Not just cold cereal & rolls. What we didn't like about the room, not enough lighting. The bedside lamps had energy saving bulbs that did not give off many lumens. Same with the one walk lamp and desk lamp. One corner was very dark because there was no lighting there. My wife commented that trying to read in bed was a challenge because of the poor lighting. But our main complaint was the lousy bed. Very uncomfortable, we both woke up with back aches, which never happens in any of the other multiple hotels we've stayed in. also the fitted sheet did not fit and overall the sheets were not comfortable. I was not rested when I got up. I don't know if we just got a room with a bad bed or what. But we would think long and hard before booking here again.

    5
    « Restfull relaxing »

    After 2 days on the road I was ready for a relaxing evening.. This was achieved thanks to this newly renovated room and the suggestion by Kay Moore to take this room.. This room was also equipped with a shower chair for those who could not stand. it also had a hand held shower head as well as the ordinary on the wall.. Very good thinking. Only thing that would make it easier to maneuver would be to have a computer chair on wheels such as they have in Athens Alabama.. All in all I would not hesitate to stay here again if my trips lead me in that direction.. Easy to find and easy to get to restaurants thanks to their handy guide Hi five to Florence Kentucky

    5
    « Great place to stay »

    We were traveling to GA, and needed to stop for the night, after driving through Cincinnati. We did not want the morning rush hour. This BW was clean, and had comfy beds. Breakfast was typical hot breakfast. Close to I-75.

  • 3
    « A standard Best Western. Does the job »

    Not too nice Breakfast is standard The room is clean and nice Everything is just right. But nothing more The "fitness center" could be improved (no recline on the walker) Stuff is very nice and helpful

    5
    « GREAT hotel! »

    This place was awesome! It was right off the interstate and was really easy to find. It is also a short drive from downtown Cincinnati and downtown Newport.The exterior and interior are in need of some small repairs, but it was very clean. The staff was super friendly and check in/check out was quick and easy. The room was really clean and fairly modern. The bathroom was also clean and had a huge counter top and mirror. They even provided make-up remover wipes. The bed was really comfy and there were lots of different pillows provided. Breakfast was complimentary and offered bagels, yogurt, eggs, potatoes, cereal, oatmeal, and a waffle maker. I would definitely recommend this hotel to anyone staying in Cincinnati.

    3
    « Disappointed »

    We arrived late after a very long drive and the check-in process took almost 20 minutes. We were then directed to a room that had not been cleaned or made-up after the previous guest. We had to make our way back down to the lobby and after another 10 minutes were finally given another room. The bathroom was "old". Cold breakfast items were good, hot items horrible.

    4
    « solid motel just off I 75 »

    This is a very good motel as are most Best western motels. The room was spacious with a king bed and a good mattress. Motel has all the usual amenities although we did not stay long enough to experience them. Has an excellent hot breakfast. The only cons were that the bathroom could use some touching up re tile, etc and the WiFi was extremely slow, probably the worst that I have encountered in a long time.

    5
    « Nice place. I would go back. »

    Our room was recently updated. The bed and the linens were quite nice. The breakfast room was a little crowded but the selections were good. It is located within a quarter mile of the expressway. Good stopping point for an overnight.

    5
    « Glad we stayed here! »

    Our experience here was only positive! From the moment Kelsey greeted us in her very pleasant way, everything and everyone made us feel at home. Cookies and nachos were available from 6-8pm in the lobby in the evening. Board games were also available for some family fun time. Our room was spacious and the bed was comfortable. Kelsey helped us find the area with the most restaurant choices, which was only a short distance away. There were discounts or perks available at several places if you show your room key. The location was handy to the freeway, too.

    4
    « Helpful and Friendly Staff (Thank you Kelsey!) »

    I'm writing to say a BIG thank you to Kelsey and her manager Kary for resolving an issue that Expedia could not! I was caught up in a big ice storm that grounded all flights out of Washington, DC. When I called Expedia to inquire about either changing my reservation for the following day or canceling the room, I was told that the hotel had refused to accommodate the request and that I was out of luck. However, the following day I spoke with Kelsey at the front desk at Best Western and she assured me that NO ONE from Expedia had called her or her manager. She went on to tell me that she'd be happy to speak to her manager about the matter and help get it resolved. True to her promise, the following morning, she'd slipped a letter under my room door assuring me that they would issue a refund but because I had booked my rooms through Expedia I'd have to call Expedia and ask them to issue the refund. Thanks to her efforts, I was able to finally receive a refund (after three and a half hours on the phone with Expedia). BTW, I strongly advise anyone who is traveling to try and book flights and hotels directly through the airline or hotel. Also, the rooms were clean and the breakfast was great since we were on a business trip and had little time in the morning.

    4
    « Pretty Nice! »

    We stayed here for 2 days last weekend and it was very nice. Rooms were clean, staff was pleasant, and it is probably the best value for the money in the Florence Kentucky area. Breakfast was above average, and beds were comfortable. Highly recommended!

    3
    « Clean, disappointing breakfast »

    Stayed previous night at Best Western in McDonough. Bed did not compare to the comfort at McDonough. Breakfast food sounded better than it tasted. Eggs over cooked and dry. Waffles not cooked in center. Orange juice was soured. Yogurt was warm. No butter. Just discolored margarine. Bedding was very nice. Was expecting same quality that I had at the Best Western in Mcdonough. Did not happen

    4
    « Clean and friendly, a great value for good night's sleep »

    We stayed one night in February 2016 while headed south on the I-75. The hotel was easy to find from the highway and there was plenty of parking. The hotel is very clean and the staff was very friendly. While it is a little dated, everything is well maintained and worked properly. The wifi worked well, the beds were comfy and the bathroom was nice enough. The breakfast in the morning was great, with a waffle maker, a selection of cereals and breads and some hot food options. We were very happy with our stay and feel like we got a great deal on our room.

  • 4
    « Decent hotel, clean room »

    We were passing through and stopped here overnight. The hotel is decent and the room was clean. The only thing that was not great was the room smelled like cigarette smoke, but the room was non-smoking. The breakfast was good and a nice variety. The staff were very friendly too.

    4
    « Would stay here again »

    Was on business in Cincinnati. It was only a short 10 minute commute to downtown. And less than 1/2 the price of the downtown hotels. Decided to Although the non-smoking room had a smoke smell it was clean and comfortable with a good deal of space. Staff here are very helpful & friendly.

    5
    « Good Value »

    This Best Western motel was nice. The room was clean and the bed comfortable. The breakfast selection was varied and good. The staff was very friendly and helpful. I think it was a very good stay for the price.

    4
    « Great quick stay »

    We were traveling and only stopped for a few hours to sleep and get showered up before continuing on. We would come back to this location and probably will shortly. Staff for the most part were very pleasant. There was a lady in the morning that we were not sure worked there or not. She was kinda gruff and a little miffed that we wanted a receipt, but quickly got us someone to assist in our check out.

    5
    « Lifesavers!!! GREATEST CUSTOMER SERVICE!! Clean rooms »

    We went for a college visit and stayed the first night at this location. We decided to stay an extra day and because of the cleanliness and great breakfast. The morning we left I locked my keys in the car. I asked at the front desk if they knew any reasonable locksmiths. I was greeted by Ashley and Kelsey and they first suggested the maintenance man.. He was unable to help and they then suggested the auto dealership next door. (they offered to help crack into the car as a last resort!!) I was able to get help there and was on my way. Both ladies were so friendly and helpful I will never forget the great way I was treated. I can recommend this Best Western wholeheartedly!!

    4
    « good place to stay »

    This hotel is a good place to stay. The location is quiet but close to the Interstate. Service is excellent.When the room was checked out, found that the room was not made up and smelled of smoke. Requested a room change and was immediately upgraded to a much better room for the same price. Breakfast was good.

    5
    « Clean, affordable and nice staff »

    If you want a clean room with refrigerator, microwave, blow dryer and coffee maker at an affordable price, then this is the place for you. Staff were very friendly and helpful. Coffee and fruit in lobby 24/7.

    5
    « A Greta Play To Stay »

    Have staying at this motel for approximately 12 years on our way to and from Florida. It is a very clean and well kept motel and the staff is nothing but great. We plan to stay here for many more years.

    4
    « Business trip great hotel »

    A typical mid range American hotel, large rooms ( 2 queen beds) table big bathroom. What made it was the staff, really nice genuinely friendly people, couldn't do enough to help. The hotel breakfast was adequate, typical buffet style, reasonable times in the week and weekend. The hotel has no food in the evenings but across the road is a popeyes and Subway, a little further on a steakhouse (great ribs and wings), easily walkable, as is the Mall which is across the car park from the steakhouse, inside the usual food court stuff. Hotel is only 20 minutes from the airport by taxi.

    4
    « Front desk staffing »

    BRING KELSEY BACK! Where has she been? She's a full time worker yet I haven't seen her lately. She's the most incredible people person I've ever met. No one else that works the front desk is even comparable. She the most helpful, polite, makes the stay 100xs more enjoyable. If she's gone we're never coming back, and we've been here a couple months. She's came to our room late at night just to vacuum, very helpful with directions when needed. She's just simply amazing, professional, well mannered. Hotel wouldn't be top of my list if not for her.

  • 2
    « Poor air quality - mold/dust issues? »

    Waited a few weeks to write this review, as I wanted to fully think through my thoughts. After staying at this property, I was very surprised at the high TA ranking. Background: I did not pay for my two nights, instead I redeemed points from a credit card rewards program. If I had indeed paid, I would have talked with management and most likely asked for a refund. The Good: Breakfast look fresh and varied, nice selection. Property provides good details on the surrounding area, including food delivery to the hotel. Bed was very very comfortable and very very clean. The Bad: Hotel lobby air just smelled bad/musty when I walked in. Property didn't clearly state it allows smoking. When I checked in and realized smoking was allowed, I nicely tried to ask that my room be far away from smoking. Clerk just said that they could move me if there was an issue. I HATE moving after unpacking, that's why I asked upfront - to avoid a ton of back and forth. I would have expected the staff to know the property enough to understand which rooms were farthest away from smoke. Later, I realized my symptoms were actually tied to my dust and mold issues - and I saw mold in the floor tiles of the bathroom. The room was also extremely musty. Room furnishings, outside of the bed and tv, were extremely worn - scratches on furniture, etc. The Ugly: Air quality in this hotel was sub-par at best. I had trouble breathing and sleeping. My allergies are under control for the most part, so I notice when they flare up. I have not experience such a flare-up in a year, even the air quality in the hotel I stayed at in Las Vegas in October was much much better - even with all the smoking! I've worked in the service industry and try not to be high-maintenance. Mainly want to warn others if they have allergies, so they aren't as completely uncomfortable as I was for two nights.

    4
    « We found our Florence, KY home-away-from-home »

    It's great to find a reliably clean and comfortable motel in a place that you visit several times a year - that's what we've found at this Best Western. The rooms, and motel in general, are clean, with well-functioning amenities. The welcome was professional and friendly, with quick attention to needs (there was no luggage rack in our room - the desk clerk got us one right away). Jeffery, who seemed to do a variety of things there, was warm, friendly, and obviously took pride in the place. A slight late-night staff issue was addressed properly and quickly, by the way. I wouldn't hesitate to make this our go-to place in Florence, KY. The breakfast could use some minor tweaks, but this is definitely a good place to stay, with reasonable rates and attention to the needs of travelers. As long as they keep that combination going, they've got me as a customer!

    3
    « Location great »

    The hotel room were large and clean. Felt a little uneasy at times when travelling back late at night and travelling just with my son. It wasn't the cheapest BW I had stayed at but again it is probably down to the location. Would I stay here again - probably not.

    4
    « Amazing »

    It was an amzing hotel.. The hotel was amazing the people where super nice and they where so welcome.. The breakfast was amazing also everything was close by and all the restaurants where so close shopping center everything is right there I love it and again I would Love to stay

    5
    « nice place to stay »

    At the Best Western Hotel in Florence Kentucky you will be assured of a clean, room, good breakfast and a very friendly staff. This hotel is conviently located to shopping plenty of good restaurants in the area and very easy to find, right off the freeway.

    5
    « great service »

    The room was large and comfortable, the desk staff was extremely helpful and the hotel was quiet. Breakfast was well presented and a good variety for a free continental buffet. Internet worked well and as always was included with the room rate. Restaurants close by.

    5
    « Comfortable and Good Value »

    We stayed here overnight going south. Friendly staff and problem-free check-in. The rooms are spacious and the beds are vey comfortable. There are lots of places to eat nearby. Breakfast was varied and decent for being included in the room cost.

    5
    « Best Western, Florence »

    We were greeted with a friendly Hello and a smile. The lady that checked us in made sure it was expedient and accurate. The room was very spacious & clean and the bed was comfortable. The breakfast in the morning was offered hot eggs, biscuits & gravy, cold cereals, breads, waffles, juices and coffee. We would stay there again if we are in the area.

    4
    « Nice stop after long day of driving »

    It was warm and dry after driving in the rain for hours. The beds were very comfortable and breakfast was good. When at all possible I stay at Best Western, they always take care of us no matter where we are. Their rewards program is awesome.

    5
    « I had a very good experience at best western in florence KY »

    It was very clean and relaxing. The staff was very helpful, especially the girl named Kelsey at the front desk. She was very genuine. I would recommend staying here and if I ever visit this area I will choose this Best Western again.

  • 5
    « Great stay!! »

    My fiance and I have been recently staying here for his job. Our first day I needed a few things and went down to the clerk and met Kelsey Pyke. She was the most generous person there. She helped me with everything. She stayed busy while helping several people walking n at a time she still managed to keep a smile on her face and others. :) She always had everything cleaned and made everyone an evening snack. It was very easy to become acquainted with her. Our room was n great condition our housekeepers were awesome. I felt at home here. Thanks Best Western and thanks Kelsey for an incredible stay :) P.S :) Great breakfast, lots of parking and very clean!!

    1
    « Double charges »

    My husband just show me his CC bill where this Best Western charging double for the same day for 1 room. Shady operation! A call went unanswered now we'll take up the issue with the CC company. A place to avoid.

    3
    « NIce but need improvements »

    First time in this area, this is not a brand new hotel, and need some renovations.(TV, bathrooms) The breakfast is good, and the staff is helpful, nice and gentle . Is good for the business traveler, if you do not want to do work in the room. Still can be recommended for the price.

    4
    « Pre early morning flight »

    I try to stay in Best Western whenever I can. This hotel was perfect location for me this trip as I flew out of CVG very early in the morning. It was clean and comfortable. My room was near the elevator and was a bit noisy early in the night. The internet was strong. Breakfast was the usual and quiet okay. I would stay here again.

    4
    « Good stay, nice facility. »

    I am a Bestwestern loyalty club member, so I tend to stay at them when I can. This was a typical hotel, not a Plus. My stay was comfortable, quiet and predictable. I would recommend this hotel. Breakfast tends to be fairly passable food, but some of it gets you going for the next day. I would stay here again the next time I am passing through.

    5
    « Stopover »

    This stay was just a stopover after the class reunion (Hilton) and a drive to Southwest Pennsylvania (Bentlyville Best Western) and a return to Florence to catch our return flight to Denver. (cheaper than an open jaws). The hotel was clean, quiet, and well run. The service was great. The breakfast was also very good. The front desk was very helpful. We would definitely stay there again and highly recommend it unless you primary interest was Cincinnati. Easy access to I75 and I71.

    3
    « Hit and Miss Property »

    We stayed at this property twice within a weeks period, going and coming north then back south on a trip. We found the amenities really hit and miss, so I'm giving this a middle rating. Before our first stay, we were called in advance regarding an adjoining room request we had made on our reservation. Nice service, BUT they mentioned room types we hadn't selected when we reserved! On check-in, when handed the form to sign to confirm our rate, the rate listed was not what we booked for!!! So already the service was spotty regarding reservations and check-in. Staff was pleasant, but question the accuracy. The good thing was the A/C-heater unit was blessedly quiet in our room, and the curtains hovering above the unit were short but stayed put even with the air blowing! Unfortunately, the refridgerator was noisy, and cycled all night with a ticking sound. There was a nice big counter for laying out your toiletries in the bathroom. We had booked two rooms, and the second room had a TV that was not working. On our return trip, we again didn't have perfect sleep, this time because the A/C-heater unit was noisier. We had to keep adjusting it downward just to get it quiet enough for us to fall asleep. Again, a problem in the second room we booked as there was no TV remote! The breakfast was just okay, but we did appreciate finding lids for the coffee cups so we could safely grab a cup for the road. Not sure if I'd stay here again on our trips north, but it was convenient.

    5
    « Great hotel for Snowbirds travelling to Florida »

    My husband and I spent the night at this hotel on our way to Florida.Great location-close to restaurants, shopping etc.The hotel was clean and very quiet!! We enjoyed the breakfast in the morning!We will stay at this hotel next year!

    4
    « Nice stopover on the way south »

    Very strategic location just off I-75. Lots of places to grab a meal nearby. Wi-fi is "really" high-speed. Room is roomy. Although airport is nearby, but did not hear airplane landing/departing at night. Breakfast is very good and adequate. Especially grateful that the hotel provides lactose free milk and sugar free condiments for breakfast.

    4
    « Nice place to stay »

    The hotel was quiet, the room was very clean, and it was in a safe area. I appreciated that the room cleaning didn't start until after 9 am. The breakfast was typical and the breakfast area was also clean.

  • 5
    « Great place to stay »

    Great, friendly, clean, beautiful place to stay. Had no problem what so ever with this hotel. This hotel had an easy on and off exit from interstate and a great location just south of Cincinnati Ohio.

    5
    « In Cincinnati for a 90th birthday and family reunion »

    Needed a handicapped bathroom. Was given a large bathroom and a seat for the shower. Stayed 6 quiet and comfortable nights. A lounge chair in the room would have been a bonus. Staff was courteous, especially the young man on the third floor who cleaned our room. Breakfasts were basic but provided for a variety of diets with gluten free rice checks, almond milk, plain yogurt, along with eggs, sausage, waffles, biscuits n gravey, bagels and toast. Would stay again if we come back to this area.

    5
    « Close to Cincinnati »

    Just south of Cincinnati, Ohio. Easy on and off the Interstate. Nice property. Room was clean, quiet, and comfortable. Staff was very friendly and professional. Good basic breakfast. Great place to stay on the way south after getting through the terrible Cincinnati traffic. Easy check in and out. Only problem was it was fully booked on our way back north and we had to stay at a lesser quality motel.

    5
    « Great highway Stop »

    This was a stop on a trip to Nashville. This is a nice clean hotel with friendly staff. It is located just off the interstate and has places to eat within walking distance. Also has free parking and a nice breakfast.

    4
    « Deja Vu All Over Again-Great Room, Breakfast Needs Work »

    This is our second time at this hotel, visiting family in the area. The hotel was full and I believe we were given an overflow room, which was actullay sort of a Handicap room. No complaints, though, about the room as it was clean, comfortable, and we enjoyed 2 peaceful nights sleep. The staff, as usual, was very courteous and professional. The only down side was again the breakfast, which didn't seem to have a lot of effort put into it, the meat was greasy and the selection was somewhat limited. It wasn't all bad, though, and was included in the price of the room. All that being said, we have been satisfied with our stays here and will likely seek this hotel out when we are in the area.

    4
    « Just passing through »

    We were just passing through on our way home and needed a dog friendly place to stay. It's an older property, nothing fancy. The bed was so comfortable that I didn't want to get up this morning. I loved the mattress, the bedding and the pile of little fluffy pillows! The shower had great water pressure! There is a large yard suitable for dog walking. When we checked in, the desk clerk gave us a printout containing the wifi password, information on area restaurants, and delivery options. A nice touch. And they had popcorn in the lobby. The only downside was the motion activated light in the room. When the dog got up in the night, she turned on the brightest light in the room. I could have done without that!

    4
    « Half way stop »

    We like to stop here on our vacation trips as it is convenient to interstate and a side trip to Lawrenceburg where we can drop a few dollars. Staff is friendly, and facilities are clean. Nice breakfast and reasonable room rate will keep us coming back.

    5
    « A great place to stay »

    The hotel is a well kept property. The staff was very friendly and the made quite sure I was happy with my room. The location was easy access to the highway and lots of places to eat around the area. The room was exactly what I reserved and it was ready, clean, quiet and updated. The free breakfast exceeded my expectation. I would stay here again for sure!

 

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·Desde la carretera interestatal 71/75: si viene a Cincinnati desde el norte, tome la salida 181. Gire a la DERECHA al final de la salida y a continuación a la IZQUIERDA en Commerce Dr. Nuestro hotel estará situado a espaldas de la gasolinera Speedway. si viene a Cincinnati desde el sur, tome la salida 181. Gire a la IZQUIERDA al final de la salida y a continuación a la IZQUIERDA en Commerce Dr. Nuestro hotel estará situado a espaldas de la gasolinera Speedway. ·Desde la carretera interestatal 275 sur: tome la la salida para la interestatal 71/75 y continúe en dirección sur 3 kilómetros. tome la salida 181. Gire a la IZQUIERDA al final de la salida y a continuación a la IZQUIERDA en Commerce...

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