BEST WESTERN Plus Arbour Inn & Suites,  East Ridge

4.0/5  - basé sur 511 notations.
6710 Ringgold, 37412-4230, East Ridge, United States - Ver el mapa
+1 423 893 7979 +1 423 893 9960

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  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Aire acondicionado
    Aire acondicionado
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Estacionamiento al aire libre
    Estacionamiento al aire libre
  • Internet de alta velocidad en zonas públicas
    Internet de alta velocidad en zonas públicas
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Le invitamos a descubrir la belleza natural y las atracciones familiares que han convertido a Chattanooga en una "ciudad pintoresca" desde nuestro hotel de East Ridge. El cómodo acceso desde la carretera interestatal es uno de los principales motivos que lleva a los viajeros a escoger este hotel de East Ridge. Los viajeros estarán situados a poca distancia de Chattanooga y North Georgia. Damos la bienvenida a los aficionados al motociclismo y estaremos encantados de ayudarle a volver a ponerse en marcha con nuestro servicio de limpieza de motocicletas Rinse-N-Ride. Los huéspedes en viaje de negocios apreciarán especialmente la gran comodidad de nuestras amplias suites de dos habitaciones equipadas con acceso a Internet inalámbrico, llamadas locales gratuitas y un amplio escritorio. Todas las habitaciones incluyen televisores con pantalla plana de 40 pulgadas, contando las suites con un televisor en cada habitación. En las habitaciones podrá encontrar igualmente neveras y microondas. Disfrute de la ubicación perfecta para su viajes de negocios al estar situado junto a numerosas empresas de Chattanooga, como por ejemplo General Electric, AT&T, Volkswagen, TVA y Alstom Power. Incluso si se olvida su ordenador portátil, nuestro hotel ofrece un centro de negocios abierto las 24 horas con acceso gratuito para los huéspedes. También estará situado a solamente unos minutos de las impresionantes vistas a Lookout Mountain. Una vez allí, no deje de visitar Rock City. En este lugar podrá contemplar hermosas plantas autóctonas, impresionantes vistas y las caprichosas formas de Mother Goose Village. Durante su visita a las cataratas Ruby Falls podrá adentrarse un total de 320 metros en la montaña para contemplar las cataratas con la mayor caídadel país. Por último, disfrute de un recorrido en el ferrocarril inclinado, que le llevará a la zona de la montaña desde la que podrá divisar todo el valle. Combine estas tres experiencias y disfrute de Lookout Mountain en su totalidad desde la cima, la base y todo lo demás. Chattanooga cuenta también con el mundialmente conocido Acuario de Tennessee y el cine I-MAX. Los visitantes más jóvenes podrán disfrutar de la visita al Creative Discovery Museum. Los viajeros quedarán encantados igualmente con la colección de arte norteamericano del Museo Hunter o la extensa colección de antigüedades victorianas del Houston Museum of Decorative Arts. Reserve su estancia en el BEST WESTERN PLUS Arbour Inn & Suites hoy mismo. Disfrute de su estancia en nuestro hotel.

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Habitación 1

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Basado en la opinión de 513 huéspedes
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Excelente
 
229
Muy bueno
 
163
Bueno
 
58
Mediocre
 
41
Horrible
 
22
Con amigos Con amigos 59
De negocios De negocios 47
En familia En familia 184
En pareja En pareja 162
En solitario En solitario 27
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BEST WESTERN Plus Arbour Inn & Suites,East Ridge
  • 5
    « Very nice »

    The hotel is clean and quiet. It is fairly large and strangely easy to get lost or very disoriented in the hallways (something I have never had an issue with at any other hotel). The staff was all very friendly and the rooms were very clean. The fitness facility needs some work done on the weight machine. Several of the cables for lifting the weights are very frayed and that is a safety hazard for certain. Breakfast was above average, the bacon was a little limp and the eggs seemed more like an Egg Beaters mix than actual scrambled eggs but overall a nice spread. Coffee variety was a nice addition to breakfast, you can choose a bold blend if you prefer it. Overall a very pleasant, I would be glad to stay there again.

    3
    « Great night »

    Great stay the manager Ray was very accomdating I booked from a 3rd party and was giving a chance to choose my room type and Ray told me I had 2 double beds and I told him I needed a king with a couch and he gave it to me. The room was very spacious but needs some work done just a little remodeling but would stay here again soon

    4
    « Half way to Florida »

    With two day long drives to Florida we really only need something clean and reliable but this hotel exceeded our expectations. Very clean and bed was very comfortable. As we arrived at the same time as two other groups it would be nice if they had more than one luggage rack but the desk clerk was very helpful in tracking the only one down. Lovely staff and very good complementary breakfast. The only complaint was that there was obviously a race track in operation in the area but we were too tired to notice for long. Would stay there again.

    4
    « Retired travelef »

    I would stay there again with family. Room was quiet, although a short distance from I-75. Room was clean, spacious and comfortable. Hot breakfast was sufficient and tasty with a variety of coffees and food.

    3
    « Family of four »

    Overall we stay for a night on our way to the north. The hotel is placed near to the high way and this is very helpful. The breakfast is poor, the staff at the breakfast is unhelpful. The overall process at the breakfast was too easy. But the general experience from the hotel are OK.

    4
    « Pleasant stay!! »

    The service was decent. Breakfast buffet can be much better. They took long time to refill the trays, and in the end they skipped few items. Room was well cleaned. If you want a room for short stay, you can pick this.

    3
    « Always some problem »

    Hotel needs updated. Problem with room request and couldn't get the rear elevator to work. Had to walk full distance to the front elevator. Stayed here before and they took the breakfast away early. Knobs came off of fridge door one time. Drain plug didn't work once. Always seems to be a problem with info from the main reservation desk to the hotel. This trip I stayed at Arbour Inn Chattenooga and Circus City Peru and they both missed my room location request because the info was no passed on. Especially on a late arrival.

    5
    « Great room for an even better price!! »

    Although a bit dated, and the carpets need a good shampooing; this hotel was phenomenal. We have two toddlers so we got a suite. Having the fully separate room to close the door for naps and at bedtime made it so easy for us to relax and hang out together. If we booked a normal room, we'd have had to be super quiet watching a movie or just have gone to bed super early every night. The breakfast is free - expect free breakfast quality. It was pretty good as far as FREE goes!! The staff is AMAZING. We stayed a full week and never had less than stellar experiences with everyone... great hotel within 20 mins of everything!!! Highly recommend!!

    2
    « Hotel needs alot of repairs »

    Hot water didn't work in our room, pool was green not maintained, property needs alot of work. Breakfast was not good the manager was short handed running around making coffee and tending to the check out

    5
    « Interesting town »

    Really appreciated the grab bars in the shower and small refrigerator. With no smoking and no pets my allergies were much better. The mattresses were very comfortable. The hotel was very clean. We enjoyed the walk across the bridge downtown. The bridge was not good for cars and trucks, but was fixed up for walkers, runners, and bicycles.

  • 1
    « Never again! »

    We booked room to stay overnight after a full day of driving. Upon arriving in our room I noticed the carpet by the door was filthy but the room seemed ok so we threw our bags in and went to dinner. On ebay k from dinner I went to take a shower and noticed a huge crack in the bottom of the tub and pink mold surrounding all jets in the tub. By the time I finished my very quick shower I began sneezing uncontrollably. I assumed it was due to mold in the shower. I then noticed that the top of the headboard was covered in dust. I wiped it off with a towel. Included in the dust were a large booger and several "short and curlies." This is when we began to inspect the room and found the air intake was COVERED in dust (see pic). Our "fresh remote" had a hair on it that obviously did not come from any of us. And if that weren't enough, our bed had many stains on the top cover.There are also many stains on the bathroom ceiling, not near the shower. Can't wait what management has to say...

    5
    « Good value »

    For what you pay, it was good value. Free parking/ wifi/ breakfast/ gym. Somewhat unhelpful people behind the desk but still worth staying here. Wifi was great. Location not the best. Would stay again.

    5
    « Great check in! »

    I didn't get the name of the lady that checked me in,but she was very helpful. Good breakfast to start the day. Told us of restaurants in the area which helped because we checked in later at night. Very friendly staff!

    2
    « First and last time »

    Viewing photos of this venue on the internet it looks like a first class hotel. Staying at this venue is another story. Our reunion group (50-60) people scheduled this venue well in advance of our stay. On our arrival, the key access from the back door did not work. The elevator was inoperable on several occasions and our room key did not work on more than one occasion. Especially annoying when trying to get into our room at 1:00am. Breakfast was another story. Same food every day, dried scrambled eggs, sausage, biscuits and gravy and hash brown potatoes that were overcooked. The pancake maker was out of commission the whole four days of our visit. On the other hand, our accommodations were comfortable and roomy.

    5
    « Good Value »

    We enjoyed this hotel on edge of chattanooga. Breakfast was good , employees were all nice and friendly. beds were comfy. The bathroom had a few hairs in it but overall very clean. We would stay again!

    2
    « Poor A/C maintenance »

    First room had no working A/C. Was moved to another room, a bit cooler and went to eat. Upon returning, the room was no cooler then when it was left. Was tired and didn't want to change rooms again. Opened A/C closet and it was filthy, looked like filter had not been changed in a year. Coils were iced over. Left door open for more air flow which made it tolerable.

    3
    « Great staff, hotel smells old »

    PROS:The staff were very friendly and welcoming and when we ran into a couple issues, they were taken care of quickly. We had a king suite and really put the little fridge to use. The outside pool looked nice and clean. CONS: The bathroom didn't have a fan (so if you have to take a big poop, it's not going to be a secret). The carpets looked and smelled old and the pullout couch was only twin size, although very comfortable. The king size bed wasn't soft enough to throw yourself on but we slept like a baby so it couldn't have been too bad. Breakfast bar...it was a no go for me. Sausage tasted fake, eggs tasted fake, the coffee was fabulous, and the other muffins/donuts were good. There were biscuits and gravy but the way the sausage and eggs tasted, I didn't want to go there. Overall it was fine and didn't have any big issues.

    2
    « Stop over while traveling »

    Stayed two nights in a suite to site see during a week of traveling. We were looking for a place along I-75 on the south east side of Chattanooga as we were stopping to ride the Tail of the Dragon, and see Lookout Mtn and Ruby Falls while in town. This hotel was in a good location for us with plenty of parking to park a trailer and stow it for a day while we rode Motorcycles. Check in was quick and simple, the lobby seems a bit dated and the carpets are a dark pattern and either need a good shampoo or replaced soon this was also evident thru the hallways. Upon entering our suite the wear and tear on the carpets and furniture was much better but felt the floors could have been vacuumed better and air vents needed dusted or cleaned. Our room did have two large Lcd tv's although we felt the two room suite had very small rooms it was nice to be able to separate when people wanted to sleep or watch something different on tv. We did find the beds to be comfy. Also provided was complimentary breakfast with eggs, bacon, biscuits and gravy, and most the regular items but no waffle makers and the pancake maker was out of order. All in all breakfast was just ok and we skipped it our second day to get on the road. All in all not a bad stay but we will probably try other options if in the area again.

    3
    « Great Room But HIGH EMF Sensitivity »

    After getting comfortable in our room, I detected a growing EMF sensitivity. I determined it may have been EMF sensitivity to Wifi but it could have been an overlapping of accumulated wifi signals from the area. Did not sleep as well despite the comfort of the bed. There will be a greater demand for EMF FREE rooms in the future once the public knows about the dangers of accumulated transmissions of cell towers, cell phones, smart meters, wifi, etc weakens the body and causes cancer.

    5
    « Perfect! »

    Loved this place! The staff was very friendly! I had a meeting on the afternoon we checked out and requested a late checkout and they accommodated us! Breakfast was good even though we got Down there close to time for it to be over.

  • 2
    « Stained Sheets on Bedding! »

    I usually stay at Best Western hotels as they have been nice at a nice price, but this one is terrible! The sheets on the bed were stained, nasty! The bathroom was in disrepair. The bathtub was very old and I almost slipped as it was not flat on the bottom. The acoustic tiles above the tub were very stained and sagging as if the water leaked down from the bathroom above. I would not ever stay there again.

    4
    « Good Stay »

    Choosing a hotel in a city where you never stayed is like rolling dice, sometimes you win, sometimes you lose. This particular hotel is actually pretty good. I would consider it more a pass through than a destination hotel meaning folks are more likely to stop overnight on their way down to Florida which is good for you because it is relatively quiet well into the evening. Accomodations are what you would expect at a BW, clean rooms, attendant staff and so on. There are dining options in the immediate area so you don't have to travel far at all. Reasonably close to downtown and Northern Georgia attractions. You can't go wrong staying here.

    2
    « It could have been worse »

    I was very disappointed with our stay. There were four of us with two different rooms. You could tell that the walls were recently painted but the carpet needed cleaned very bad. Our friends room wasn't totally cleaned as they had trash left from the guest before them and it never was removed. The lower floor where you come in from the pool had a musty smell. The breakfast offered several items but was unable to find anything other than pancakes and muffins that was that good..... I would suggest sticking to the boxed cereal. The hotel was located very close to expressway and close access to many restaurants......not many choices of restaurants close by without using the highway for about 4 miles.

    5
    « Great place for a reunion »

    We had our Vietnam Trans and Guntrucker reunion there August 8 to 13. Ray and his staff made it a great success. The full breakfast was excellent, not often you see Gravy Biscuits. They provided us a very large area for us to meet each day. All we had to do is ask and they provided. Chattanooga tourist service provided information and Moon Pies for the group each day. Thank You .

    5
    « Happy to Stay, Sad to go. »

    Excellent place for a few days visit. The warm and friendly staff were quick to answer any questions I had and never made me feel pressured for anything. Great stay, thanks to all. Employees like this are reasons why Best Western is the top place to stay and they are the reason its called "BEST" Western!

    5
    « Stay at Best Western Plus Arbour Inn & Suites »

    Was very pleased with the stay and will do it again . Arrived early and the room wasn't ready , so we were upgraded to a suite . Loved it , very relaxing ,clean and quiet .We were coming from Fl. and it was a twelve hour drive. All I wanted to do is take a nap and when they said the room wasn't ready and then quickly said they would upgrade . Happy very happy ,Thank you !!!!!!!

    4
    « GREAT PRICE,GREAT STAFF, GREAT STAY »

    We purchased a Groupon for our stay this past weekend. The amenities were great, the location was about 10-15 mins from downtown and the mall! We stayed in a king suite, the only surprise was the twin pull out but it worked out well. There were not any linens in the room for the twin pull out, but once I called for them, the staff brought them up with extra towels within 5 mins! We did not go to pool, but I thought it was nice that they allowed the pool to stay open a little late. The continental breakfast was nice as well! We thoroughly enjoyed our stay!

    5
    « Overnight Stay »

    Building, Room and amenities were excellent. Hot breakfast was very good. Plenty of choices. Staff was helpful and Friendly. The Security around the facility was great. No need to fear any unwanted persons entering the facility.

    5
    « Great place »

    The staff was friendly and room was clean! The refrigerator in room did not work well but everything else was good! They serve a large breakfast every morning. Hotel is located in a good area and had a nice pool. Lady at front desk was very helpful.

    1
    « A smelly out dated sauna of a hotel »

    This place does not have proper ventilation and climate control in the shared spaces of this hotel. The rooms are terribly outdated and have barely functioning AC units. Our ceiling had a leak and the beds were as stiff as a board.

  • 4
    « Pretty nice »

    Very helpful and friendly staff. Only negatives were not enough towels for number in party and the tub drain was very slow and backed up while showering. Breakfast was your typical selection however when I went to get coffee only Decaf was available as the other urns were empty.

    1
    « Worst Hotel Stay Ever »

    Upon check in the hotel had apparently zero air conditioning in the first floor hallway. The security system would not open the back door. Fortunately a helpful fellow guest told us a good yank on the door would open it. Entering the room the light would not turn on because there was no bulb. There were also no washcloths in the bathroom. When we tried to call the front desk, the phone did not work. The bathroom had a large red stain on the floor, the shower safety bar was about to come out of the wall, and you could see where the soap dish had been pulled from the wall. Additionally the door security latch was broken. Then housekeeping decided to skip our room completely the next day. When I reported it, I was basically called a liar by the front desk. At least they took a night's charges off our bill.

    2
    « Stay away until they get it together »

    Understaffed hotel led to several missteps starting at check-in. Rooms not clean, no after hours maid staff, front desk clerks had too many tasks to be effective at primary job. I waited two hours on a lobby sofa for a room booked a month ago. Rooms shoddy - though hotel had a makeover. They covered problems with their update. Friends had rooms with no A/C. Towels and linens were sparse and had to wait on laundry to be done. TP was given out on an as needed basis.

    4
    « OK Hotel »

    The front desk staff and manager are very nice and helpful. The breakfast was always good and the breakfast staff were nice. The room we stayed in needed updates. The shower had black mold around the chaulk. The walls had splotches of different colored paint. The cleaning staff does not do a good job. One of the vents was extremely dusty. We found candy wrappers, fake eye lashes, and poster board left over from a previous guest. There was also two voice mails left on the phone for a booty call.

    3
    « Clean and comfortable »

    Sometimes there were loud noises (banging sounds in the hall) and not perfectly clean but overall a good stay in Chattanooga. It is a lower priced hotel so don't expect the Ritz. That said, pretty good for the price. I would still recommend it.

    4
    « Best breakfast, Clean Comfy room »

    Stayed at 5 different hotels on our vacation. this was by far the best. Room was clean, breakfast very good, lots of options and very good coffee. Also had real cream not the pre fab plastic crap most places have today!

    4
    « Good value for money »

    Stayed for 3 nights.. Very clean, good breakfast, nice pool. Ask for extra towels as housekeeping doesn't provide enough when they clean. Within 15 to 20 minute drive of many Chattanooga attractions via I-75 and I-24. Plenty of eateries within a short drive and a grocery store across the street.

    2
    « Best Western MINUS would be more appropriate »

    OK so I admit it, I don't know what the "Plus" is supposed to mean, however I do know that years ago "Best Western" didn't mean much to me and I avoided them. Last year we tried a Best Western PLUS in Pennsylvania and was incredibly surprised at how great it was... so "PLUS" to us just meant much better than the regular old best western. If it is supposed to mean something else I will blame their brand for not engraving what that is in my head. But there was nothing "Plus" about this hotel. When we arrived (which was late probably around 11 pm) and got to our room it was about 85-90 degrees with the AC turned off. We turned that on immediately and it probably took a good solid 3 hours to cool the room off to a decent level. The pillows were nice the beds were not and needed replacing. The staff was friendly enough but the workout room doubled as a sauna as well (this must be their money saving ideas in the works). The overall hotel wasn't that super clean; the coffee machine in the room was like dusty or something but I wasn't about to make a coffee in it (hint to staff: better to not offer a coffee machine than dirty ones). The breakfast wasn't anything like the other one we stayed in and was on the minus side as well. Would probably try to avoid this in the future and this hotel should be stripped of their PLUS as they are really soiling the brand.

    2
    « Disappointed »

    I would not recommend this hotel. Check-in went smooth enough, but the room was dark and dingy. The bathroom had clearly not been cleaned well, as there was a long strand of hair and soap residue in the shower; also, a good deal of mildew on the shower curtain - gross. Moreover, the a/c unit, which is housed in a locked door within the room, rattled constantly. My room happened to be right off the pool, which created a lot of noise. The pool officially closes at 10:00pm, but I had to call the front desk because kids were making so much noise in the pool and well after 10pm. For what I paid, I was expecting a much cleaner and quiet room - especially coming from a Best Western PLUS. Room, though unclean, was fairly updated with two TVs, but the rest of the hotel needs a renovation.

    5
    « We would stay again! »

    We stayed here and found this place to be really great! Our room was much bigger than most rooms we have stayed in. It had two televisions and a separate area with a small couch. The room was cleaned up very well! The staff there really did work hard to make sure everything was great! The breakfast consisted of gravy, biscuits, sausage, cereals, and oatmeal. I was pleased with the breakfast. They had plenty available when we ate. The staff were very helpful, and we would definitely stay there again. We liked that it was away from all the chaos down town. I really didn't mind driving. We would definitely stay here again!

  • 4
    « Very comfortable :) »

    We're used to staying in 4 star hotels when we travel, so I wasn't sure what to expect. Overall, I'm satisfied. When arriving I was weary because it was so hot in the hallways, and behind the door in the bathroom, the floor wasn't clean...But after I turned on the ac and got to relax, it wasn't so bad. The input selections on the tvs are voided so you can't connect anything to the tv, heads up. The beds were very comfortable and it was super convenient to have a fridge and microwave in our room. Breakfast did its job, we didn't have to go out to eat. Close to the highway. Luckily, I didn't have a problem with housekeeping as it sounds so many people did. We would leave and come back to a clean room. I'd stay here again.

    3
    « Didn't like surrounding area »

    I like to stay at hotels within walking distance of shopping and restaurants. You have to have a car and most shops were either family dollar, dollar general and drugstores. The rooms were ok but the suite sofa is not a sleeper sofa like most hotels. The room was clean but during our 4 day stay, we never knew when house cleaning was coming. They came at 7:00 pm one night and the next day they were knocking on our door at 10:00AM. The hotel is only 10 minutes away from downtown & ruby falls via expressway (I-75). I would suggest waiting until after 9:00 AM to go to tourist attractions and not going back to your hotel until after 7:00PM. Traffic any day on the expressway is terrible otherwise. Front desk personnel was great. Blake was great. Wish they had waffles. The pancakes were terrible.

    2
    « No Clean Towels on the Property »

    There were no clean towels available when we checked in. Manager of the cleaning crew gave me too many reasons why they did not have any ready. She also told me that one of her employees were mad at her because she keeps catching him half cleaning the rooms and one of the rooms happened to be the one we were staying in. They do not wear uniforms so we were afraid to open the door when someone tried to drop some towels off after 8:00PM. There was only one professional employee on the premises while we were there and that was the gentlemen who checked us in and checked us out.

    3
    « Average Hotel »

    We stayed in a double/double suite for four nights. The layout was nice - having a separate bedroom and sitting area was convenient. However the decor and furniture was not up to date. The location was easy to get to off the interstate and several restaurants in the area. But the most frustrating item was that our rooms were not cleaned properly for two nights. Either missing towels, not removing the trash or making the beds. When I spoke with the night manager on the second occurrence he blamed the miss for having a do not disturb sign on the door when the maids passed by. However we left (and remove the sign) in plenty of time for the room to be clean. In fact, someone did come in our room to repair the broken toilet seat and removed the dirty towels but did not replace or complete the cleaning of the room.

    2
    « 1/2 effort from housekeeping »

    Room was not cleaned adequately upon arrival. Leftover food from the last guests, floors not vacuumed, toilet clogged, not a single towel, and ice bucket full of water. When the front desk was informed only a portion of the aforementioned were corrected. Many of the other guests had similar difficulties.

    4
    « Family celebration »

    Hotel staff put us in a suite rather than a regular room since we both have issues walking long distance. The suite was closest to the lobby, making for a short walk and the price was the same. Thanks

    5
    « Another great stay at BW »

    Location was hard to find, passed it just as I spotted it. Clean exterior, clean and pleasant lobby/dining area. Friendly helpful staff. Outdoor pool, did not get a chance use it. Many local eateries. Room was nicely laid. Average breakfast. easy checkout.

    2
    « Overnight »

    The rooms were not ready until after 4 pm. When we arrived there was a horrible smell permeating the room and hallway. I did not recognize the sickening odor. We were exhausted so I opened the patio doors and got rid of a lot of the odor. The room was very clean and nice. There were no linens for the sofa beds. We got the linens about 9 o'clock. They had been very busy. I saw no employees-only one desk clerk who did it all. She was super nice but very short handed. The next morning we had breakfast in a super nice set up. Everything was delicious. I especially liked the patio that looked over the pool. The pool was very clean. I would stay here again.

    2
    « Not worth the price »

    We stayed here on the way from Florida to Nebraska, and at that point we had stayed at five different hotels. This was easily the worst. Why they charge as much as they do, I have no idea, and the fact that they qualify as a PLUS is a joke. The desk clerk was in the parking lot when we pulled up. He ran past us to get behind the desk and then barked out, "last name!" I was appalled. Who does that? After driving for eight hours, I expected a little better. He tried to explain that he said that because he was trying to get us checked in faster. Then he went on a diatribe about how Facebook is the enemy and how doesn't trust the internet. This was the weirdest checkin I have ever had. Aside from that, the elevator was making noises, the A/C unit was loud, the door handle on the bathroom was broken, the carpets are filthy, the bathroom hairdryer didn't work, and the toilet clogged up on our way out. The hotel is located in a sketchy area right by a fireworks store. There is nowhere to eat except Wendy's, and to get anywhere else, you have to get back on the interstate. We will never stay here again.

    5
    « Great place right outside Chattanooga! »

    One thing I value most at a hotel is cleanliness, and this place was very clean. The room was pretty large, and for the price, I would definitely stay again. My friend and I just drove downtown to the Choo Choo and rode the shuttle everywhere. The drive to it was about 10 minutes, but the hotel stays pretty quiet. I really enjoyed it!

  • 3
    « Average or below »

    For over $100 per night for a double room, this hotel is average or below. Hallways and elevator are dirty and hot. AC in the room was off on arrival, so room was stuffy. I cleaned the AC filter myself, improving the airflow immensely. I'm glad I carry Windex and paper towels in my truck because I had to clean the bath counter and floor myself. Counter was just dirty. Floor was mopped with too much soap, so it was slippery and shoes left prints. There is cable TV, but don't expect HD TV, not here. I've stayed at much better for less money. We will stay the night because we're tired and other hotels in the area are apparently booked (a sign?). We'll look elsewhere the next time we're in the area.

    3
    « Good... needs updated... soon! »

    We stayed two nights. first night they sent us to a room that wasn't cleaned from the previous visitors, but they fixed it fast and gave us a new room. Great service. Breakfast was good but they had a much better breakfast at the Best Western Plus in Knoxville. The hotel is dated, very dated. The hotel was fine, but I felt like I needed a pair of bell bottoms and a flared collar. The most important part was it was quiet, and comfortable.

    3
    « Needed a thorough vacuuming »

    We stayed here while passing through Chattanooga on our way to Florida. The size of the suite was good and the layout was great - I could get ready in the morning without disturbing the others but I don't think it had been vacuumed recently, otherwise it was decently clean. The breakfast had a nice selection and was filling.

    5
    « Best Best Western Ever! »

    This Best Western was clean, spacious, friendly, and had a very nice breakfast. Bed was comfortable. By far, this was the best hotel we have stayed at in many years! I highly recommend it if you are in the area of Chattanooga.

    5
    « Nice place to stay for a good nice sleep (Quiet & Good Free Breakfast)! »

    We stopped here for a couple of nights on the way to Florida. Nice clean room, staff are friendly and good free breakfast! It's not far from Ruby Falls. There's a Wendy's across the street. Quiet area. I will definitely stay here again in the future. Highly Recommendable!

    2
    « Bad »

    Bloody sheets, moldy shower curtain, and faulty AC unit. DO NOT STAY HERE Here are some more characters so i can post this review. The stay was bad due to the uncleanness of the room. For the price we paid the room should at least be clean.

    5
    « Great stay »

    Checked in for seven nights. Was upgraded to one of the king suite rooms. Check in was quick and easy. All staff were friendly and helpful. Rooms were spacious and CLEAN!! If you are in the area for a weekend or overnight trip but don't want outrageous rates but still be close to everything, this is your stop!

    5
    « Home Away From Home »

    Our stay at the Best Western Plus Arbour Inn & Suites, East Ridge, TENNESSEE was perfect. We've found our home away from home for now on when we come to visit family. The hotel staff was great and I would highly recommend staying here when you are in the Chattanooga area. Thanks for making our stay great.

    5
    « Stay here when visiting Cahttanooga! »

    After an awful BW we stayed here. How nice it was. The loss of sleep from the prior BW was made up here. Clean, updated. Good breakfast. We had a suite (we are rewards members - didn't pay extra) and had two TV's. Since I was tired and slept my husband had a TV to watch in the other room.

    4
    « 2nightstay in april16 »

    Hotel is ideally located 8 miles south of downtown away from the morning and afternoon traffic. Rooms were clean sheets smelled fresh and induced me to a great sleep. Breakfast bar is good with all of your typical items wanted for a great day to began. Staff is friendly and helpful. Only problem is the doorstop in the bathroom is in the middle of the floor presenting a possible trip hazard and the tub has no grit to help stop slipping while taking a shower.

  • 4
    « Great Stay »

    Staff here were excellent. Check in was fast and easy. Hotel lobby can use an uplift but it was clean. Rooms are very spacious. Room was clean and for the most part quiet. The breakfast area was well stocked. Good selection of food. I was riding a motorcycle, staff let me park under the canopy. Thank you ! Highly rated hotel.

    5
    « Clean, quiet, comfy room. »

    This hotel is an unusual design, with a more modern style of architecture. We were surprised to find that our room would be on the lower floor, but it was the right place to be -- close to the elevator and with a private patio with iron table & chairs over-looking the pool area. (We did not use the patio, because of our late afternoon arrival.) The room was large with a separate nook for the desk, close to the full glass patio doors. Free wifi was available. The bed was comfortable and the linens were fine. The decor was sleekly modern. The room was very quiet. In fact, I was surprised to see at breakfast how many people were staying there. Breakfast is in a large, somewhat sprawling lobby, with plenty of seating. The breakfast was entirely satisfactory. We do not eat the hot foods, because we try to follow our heart-friendly diet on the road, so I cannot comment on those items. The staff we encountered were all helpful and courteous, although we had little interaction other than at check-in and out.

    4
    « Excellent sleep. Poor breakfast. »

    My husband and I were traveling through to Savannah and stopped here for the night. To start, Blake at the front desk was super awesome. Helpful and friendly. Staff can sometimes make or break a first expression and he did an awesome job. This hotel is unassuming outside. It is not the newest, most modern, or nicest BW Plus you will find. That being said, it was clean and the bed was comfortable and my husband and I both slept very well. The breakfast on the other side of all this was absolutely inedible. There was not one item, including the cereal and coffee that I could choke down. This is not completely unusual for hotel breakfast, but this one was pretty bad. Overall, I would recommend this hotel because breakfast is not a deal breaker for me. Everything else was well worth the price we paid.

    5
    « Great Stay! »

    This is the second time staying here and better than the first! The hotel is always quiet and staff friendly and helpful with finding restaurants. The breakfast area is HUGE and the breakfast the best we've had on the road. This should be a Best Western Plus place! Very clean and very restful!

    4
    « Great service! Good breakfast! Very clean! Smallish beds. »

    My family of 4, boys 16 & 10, had a nice stay here. Friendliness of all staff was top notch! The beds are larger than a full, but smaller than a queen, it was a little cramped, but we're used to a king.

    5
    « Front Desk »

    I am from Knoxville TN and I didn't know anyone here my ride was 4 hrs late getting me I was actually not guest here and I came into the lobby freaked out and Blake which was the one working was more than Amazing he went above and beyond his duties to help me my phone was completely dead and I had no charger so I went over to the family dollar and got a charger but no wall plug so here I set no way to charge my phone he found me a wall plug and leyt me set in the lobby until my ride finally showed up instead of outside and use the computer while he was extremely busy in the lobby with calls and other duties he needs to be recognized fro his hospitality and very generous attitude because of him is whu I am going to get a room.

    1
    « Never Again »

    On our first experience with this hotel, we overlooked a couple problems and thought it was ok. But this time it failed again and we will not stay here again. The reasons for the bad experience were 1) The room was not made up by 6:30PM; 2) It you stay here avoid Room 121 noise from the equipment outside by the window and 3) fire cracker noise from the RV's next door. The management apologized and did not charge us, but it was too late, a real uncomfortable night trying to sleep.

    5
    « Really nice place »

    I was really happy with this hotel. the separate bedroom and overall layout was great. The bed was very firm and I loved it. The hotel was super clean overall and very quiet. I was too early in the season for the pool, the deck area looked great.

    2
    « Disappointing »

    We are usually easy people to please, but our recent stay was so disappointing. We arrived late at night, just before 10pm, exhausted after a difficult day driving and were too tired to make our needs known after checking into our room. But our expectation was that we should not have had to ask for anything. To arrive in our room to find there was no soap to wash hands, no hand towels, only 2 bath towels (when we had even confirmed 4 people staying) was really unacceptable. Yes, we could have called or gone to the front desk, but it was late, our kids needed to get to sleep and so did we. When we booked our room, from the description, we were expecting 2 double beds and a sofa bed. The sofa bed was the reason we booked the room as a double bed is really too small to share between 2 adults. But there was no sofa bed or hide-a-way bed to be found. The beds were uncomfortable and tiny. Even a simple thing like the alarm clock not being plugged in made us feel as though we were not expected, and the room had not been prepared for us, despite booking several days in advance. We did enjoy the breakfast in the morning, which was the reason we chose this hotel in the end - many of the hotels in the area did not seem to include breakfast in a stay.

    4
    « Great breakfast »

    We stayed three nights for a conference. The rooms were large and in need of an update. The cleaning was ok. I did find a used band aid on the floor. I am sure they were having a shift change when we checked in as the front desk lady did not show up for about 30 minutes- and then she came in from the parking lot as she had just arrived- but when she got there - she was nice. The breakfast was definitely above average- eggs biscuits and gravy- overall a good stay.

  • 5
    « Awesome service »

    Great place to stay. The staff couldn't have been more friendly or helpful. We had two rooms and the only problem was that one of the rooms didn't have great Wi-Fi service. We were only there for a night, but I would stay there again. This BW is much nicer than the other one in Chattanooga.

    4
    « Quick stop »

    We just stayed here for an overnight stay on our way to Atlanta and Florida. The rooms were nice, but the carpets need some work. The breakfast was pretty good. Reginald at the desk was great! We had problems printing our tickets for the Georgia Aquarium on the lobby computer and he helped us out. Nice guy.

    4
    « Nice and secluded »

    We stayed here on our way down to Florida and it was berry decent for the price. It's tucked away off the highway, so there is no traffic sounds. The only thing is beds were tiny. Breakfast was ok, not 5 star but decent. I would recommend to anyone

    3
    « Great property but noisy »

    I have stayed at this property in the past with no issues, however, this stay did not match the past experiences. On arrival, there were no standard rooms available, yet the parking lot was only 1/4 full. I am not sure of the reason but accepted an upgraded room for additional cost. The room was beautiful and very roomy, however, there was noise all night. The breakfast bar was traditional, but the toaster was not working and despite alerting the front desk person, there was no replacement. Overall, just an ok visit.

    4
    « Overnight stay ! »

    This is a nice place, good location with a great staff! Our king room was very nice, roomy and comfortable. Breakfast as always at a Best Western is good. Very pretty lobby. Even though we traveled farther than we planned and could not get a reasonable rate in Nashville, we drove on into Chattanooga and was worth it.

    5
    « afforable »

    this hotel was very clean the bathrooms and guest rooms were clean the staff was very friendly and knowable and fair. the conference center was clean and everything was put according with our contract. very nice and clean hotel i rate this 5 stars.

    4
    « OK For the First Time »

    When we arrived, the room was not what we expected. So we talked to the Manager and we received a very nice room with a view of the outside pool. Service was very good and we enjoyed the breakfast. We would definitely stay here again.

    5
    « Wonderful Customer Service and Value »

    The man who checked us in, Blake if I remember correctly, was extremely helpful. I'm pretty sure he has a master's degree in customer service. He answered all my questions at check-in and gave me perfect directions to our room (I think he has the entire hotel memorized). Shortly after we got our things in and were going to settle in for the night I got a phone call from the front desk. It was Blake letting me know that I had left the interior lights to our van on. I'm sure the battery would have been drained the next morning if he hadn't called me. Later, I went up stairs to ask where I could get some ice. He told me, but then got ice for me as well at a more convenient location that I didn't have access to (the kitchen area). What was even more amazing to me was the scenario I was intruding upon when I came to ask for some ice: I heard Blake talking to an older guest who was having trouble accessing the internet. Blake was on the phone with him and told him, "No, don't come out here. I know you're trying to get to bed. I'll come to your room. You can hand me your tablet through the door, and I'll type in our password to access the internet." That is absolutely top tier customer service. We were staying at a Best Western (which is actually in our price range); but we were treated like we were staying at a Ritz Carlton. The cook and assistant manger who checked us out were also both friendly and helpful. :)

    2
    « Be cautious staying at this motel »

    This motel did not reserve the room we ask for and thought we would receive. We asked for a queen and got a double. The room and bed linens were not clean. The clock was broken. The pool is outside and closed. The breakfast was good as were the managers, on checkout.

    5
    « Always a pleasure »

    Mr. Ray makes your visit a 10! every time. Great people, great rooms, and nice breakfast. This is a good location off of I-75. It is easy on and easy off. Restaurants are across the street. Close to a grocery, also.

  • 1
    « Disappointed night »

    I was very happy to get a room on the first floor because of a bad knee but was disappointed when went to take a shower and was unable to get any hot water. With wet feet I walked on the bathroom floor that was very dirty. Need to be more intensive to the rooms cleaning.

    4
    « Very nice »

    We reserved a suite. The room was very large and nicely furnished. The bed was comfortable and the hotel was extremely clean. I would stay there again if I get back in the area. The suite was a good value. It was about the price we would normally pay for a regular King.

    3
    « Good Value »

    I was passing thru and stayed 1 night. Check in and out was easy. The room could have been cleaned a lot better but the bed linens were clean. Breakfast was okay. Wi-Fi Internet worked just fine. You can park a big rig here.

    3
    « You get what you pay for »

    Stayed there two nights ago, check in was quick and smooth. The room was nice enough, but there were some little things. The bathroom floor had a huge puddle, had to use a full sized towel to soak it all up. The shower was leaky, but I am not sure if the puddle was from that or the toilet. There was a weird clump of hair stuck to the wall, directly above the guest directory on the desk. Basically guaranteed that you would see it there. The directory itself was kind of funny, right on the first page was a list of prices in case you stole anything. Of course it was worded nicely, but it was a price list for everything not bolted down. My wife picked a few hairs out of the sheets, and there was one long, dark hair stuck UNDER the sheet. We had to reach under the fitted sheet to pull it out. So it clearly wasn't one of ours. The sheets and pillowcases smelled very fresh and clean, so that made us feel better. We were excited that there was a fridge in the room. The bedding was pretty thin, and there was not an extra blanket in the closet, as most hotels have. Breakfast was pretty disappointing. The pancake was super thin and spongy. The eggs were disgusting and powdery. Luckily they had a good enough cereal selection of fruit loops, frosted flakes, and raisin bran. But, we only paid $45 for the night through Hotwire. So, you get what you pay for. It was fine, and for the price, I would stay there again.

    4
    « Not bad for one a one night stay »

    I stayed here overnight for a rest stop as part of a two-day journey. Overall, I was satisfied with the hotel and room. The only thing that I noticed was that the bathroom floor could have used a better cleaning and there were a few long hairs on the towels that did not belong to me. A little attention to detail would have taken care of this. Otherwise, it was a comfortable and quiet stay. It is a perfect stop for someone needing an overnight rest.

    4
    « Great value. Huge suite. Quite room. »

    Booked this on Hotels Tonight app and was not disappointed. We got there a little after midnight. Easy transaction and great breakfast for the money. Big suite. Don't expect $300/night finishes, it was fine for passing through on our way back from FL. It was clean and quite, just what we needed.

    2
    « Disappointed »

    Decided to do an overnight on our way back to Florida & chose this place due to customer reviews. Rooms were outdated, parking lot was suspicious, & the room overall was not what was expected at all. Our downtown hotel was almost the same cost as this place & this was not worth the amount we paid. Luckily we called the morning of because we reserved 2 queens, but actually the beds were full size. Requested a king with pullout sofa, come to find out there are only 2 rooms that can accommodate a pullout couch, the rest only have loveseats! Pls beware of this place...all the good reviews must be from family & friends of employees.

    4
    « Great value! »

    We had a great stay here. The staff was very quick, professional, and helpful. The room was clean smelled fine and was well furnished. Breakfast was very good with lots of options. There only a couple areas that could have made the stay better. The pillows for the beds were all the same fill, some options would be nice. The bed I slept in seem to have a slight depression on one side (not horrible I just slept on the other side of the bed. A hot water tap instead of a hot water container that had to be refilled would have made breakfast go smoother. This was a great value and we would definitely stay here again. The above issues are definitely not deal breakers just things that would have made our stay even more enjoyable.

    5
    « great value and comfortable »

    We stayed here twice in two weeks, and found the room and facility to be excellent. The staff was friendly and efficient, the room and bed were comfortable and clean, and the breakfast was good with sausage, eggs, fruit, and the usual cereals. It deserves the Plus designation.

    4
    « Always a great place to stay »

    Wonderful breakfast: there is a wide variety of breakfast items; hot & cold cereals, eggs, meat, sausage gravy, biscuits, coffee, tea, fruits & juices, waffles, etc . The rooms are spacious and clean, great staff, no matter when I arrive, there is always a smile and friendly greeting as well as the same upon checkout...I will stay here any chance I get!

  • 5
    « Excellent stay! »

    From booking my stay at the hotel to check out, my experience at Best Western Plus Arbour Inn & Suites was excellent! The customer service that I received on the phone from Lydia, Blake, & Mr. Ray was exceptional! We were in town for my fiancee birthday and they received flowers on my behalf to surprise her. Even went as far as delivering them to the room. The room was clean, comfortable, & cozy! The location of the hotel was perfect for us simply because it was only 10-15 minutes from downtown Chattanooga. When we go back to Chattanooga, we will definitely stay here again!

    2
    « It's a Best Western. »

    Check-in was greeted with an unfriendly greeting. Not just me. Everyone that came in afterwards. I had to ask about everything I needed to know. Very little info was offered. It's an old building that is in pretty good shape. Bathtub drained extremely slow. Breakfast was plentiful but fair in quality. This was booked through Airmiles.ca. This is twice that I've booked a particular room and been given one that is inferior in needs. This clearly tells me that Airmiles.ca and Best Western, despite their partnership, is not compatible in booking systems. Both times, it was clearly MY problem. While Best Western is likely more affordable than some other hotels of similar style, I would choose another hotel. I only chose Best Western because that's what Airmiles offered. I won't book a hotel with airmiles again and will avoid BW.

    4
    « Good value for money. Liked the Breakfast. »

    We stayed in this hotel for a day on 12/25/15 night, while our way back from Orlando. Hotel was clean. Staff was friendly and he even upgraded us to suite as we were hoping to not walk all the way to our room. Breakfast was great, loved the hashbrowns. Rooms were big and well laidout.

    3
    « Good Choice for Area »

    The Best Western brand has really improved over recent years and when you find a Plus, you can't go wrong when you're on the road. This hotel is spacious because it has a large lobby and attached meeting rooms. The room was okay and clean. The bathroom could use some updating (please remove the doorstop that's on the floor by the tub - it serves no purpose other than to step on it and hurt your foot). But the shower worked well (very slippery tub and no mat) and the towels were okay. Bed was com by and the TV had a lot of channels (especially sports channels). Front desk staff was somewhat friendly but they seemed busy.

    5
    « Chattanooga area Best Western »

    I recommend the Arbour Inn as a good value and a great location when visiting the area. The staff is very helpful too. This was our first visit to Chattanooga. The staff pointed out several sites and a good restaurant for my wife and I.

    4
    « Chattanooga Stay »

    Clean, comfortable and quiet. Breakfast was the standard breakfast bar. Everything was clean and the staff was very courteous and professional. They could upgrade the towels in the bathroom. They are too thin and cheap feeling.

    5
    « Good Stop in the Scenic City »

    I travel to Chattanooga ever year in November and I have stayed at the Best West Arbour Inn before. It is convenient for me and my activities when I visit. The staff at Check in and Check out was friendly and helpful. My room was clean, quiet and comfortable. The only issue I had was that the AC/Heater in my room did not work properly. I reported it to the front desk, and they stated it was fixed. However, when I tried it, it still was not working properly. Fortunately, the weather was such that I did not need too much cool or too much heat. I did sample the breakfast bar - plenty of choices for me. No complaints at all here. If you are looking for a relatively inexpensive stay just off the highway this place is for you. I will be back next year.

    2
    « TSNS »

    Regarding our stay; you have the worst exercise equipment I have ever seen ! machine works properly and the other are in serious disrepair and one is outright dangerous. Room was clean and beds comfortable. Maid did not leave coffee 2nd day. Breakfast was adequate, although not everyone can eat spicy sausage.

    3
    « Ok hotel in a great area »

    Very basic hotel with a poor breakfast with very little choice and poor quality food. Coffee ok, rooms clean and tidy but the habit of putting coffee making in the bathroom i find offensive!!!! Its in the middle of a 6 lane area having to need a car to easily get around,

    3
    « Out of the way but clean »

    The hotel was out of town but easy enough to drive into Chattanooga. It was clean but while they changed our towels our beds were not made on the first night. A good breakfast selection buffet style, choice of hot and cold food a nice way to strt the day.

  • 5
    « Awesome stay »

    The rooms were very spacious and facilities were amazing. The stay was pleasant and also breakfast was too good. I stayed only for a night and had a sound sleep in the hotel. Also there were two TV's in the hotel room. Also, I felt 2 families can easily be accommodated in the same room.

    4
    « MOSTLY GOOD REPORT »

    This is almost a Best Western Plus. Beds and bed linens up to par. Breakfast really great selection. Carpet stains. Toilet runs. "Mr. Friendly" on check in desk blamed us that our key cards didn't work. "You can't put them next to anything electronic or it ruins them - Cell phones, car keys, etc." My husband had walked from the registration desk directly to the room with them in his hand but it was definitely our fault! TV didn't work most of the time - again our fault for not standing in the right place although he admitted he "reset" the control. From then on it was intermittent..... may just need a new battery? All in all, would recommend it if you get a very good rate.

    4
    « SATISFIED WITH EVERYTHING EXCEPT BREAKFAST »

    THE BREAKFAST WAS NOT REFILLED ENOUGH TO PROVIDE FOR ALL THE PEOPLE Eating. although the staff at front desk, upon checkin was very helpful. the room was above my expectations. the smell in the hallway was undesirable though.

    4
    « Good Bestern but suiite very dark »

    Stayed 2 nights in King suiite. Room was very large, clean and bed comfortable.Shower was good and breakfast o.k. Only drawback was suite had only one window in the bedroom, so the separate sitting area was very dark. O.k. for one or 2 nights, but for longer, we would choose a normal room.

    3
    « More travels with our Buicks to Orlando, 2 »

    we selected this hotel after cancelling our room in the Columbia, SC are due to floods. It was very busy with lots of children running around at all hours creating noise. Our room needed upgrading, carpet was stained, mould in the bath tub surround. The area is very busy too, lots of places to get fuel and food.

    5
    « Delighted!! »

    In contrast to the two previous reviews, we 2 couples had a delightful stay and we're very satisfied with the property. Reginald, one of the hotel's managers, checked us in and out. He was completely courteous and helpful. A 1st class gentleman. We would stay here time and again based upon our experience during the last 24 hours! Customers are peculiar and come with their own particular filters. We customers are more than complimentary of everything we experienced. From the staff, the room and the delicious breakfast, our stay was delightful!!! Thank you Reginald and staff!

    2
    « Dissatisfied »

    Personal reviews of places to go and especially of places to sleep are important to us in deciding where to go. After seeing the good reviews of this hotel, we chose to stay here. However, this hotel has not lived up to it's reputation by far at the current moment. While the beds are new and very comfortable, hence the reason for the 2 stars earned in our rating, note that they are double beds, not queen size beds. Everything else is to be greatly improved. Rooms need attention both cosmetically and the housekeeping is subpar. They certainly need to hire a great deal more people to keep this place running smoothly, or else better management that can keep current staff on task and on schedule. The gentleman at breakfast was very courteous and the front desk attendant tried his best, however, being understaffed and under-maintained is never the way to run a hotel. Breakfast was subpar as well. Find someplace else to stay in Chattanooga!

    1
    « Disgusting »

    Rented "King Suite"; Air outlet vents covered with black mold, room dirty, mold on tub, toilet paper holder pulled out of wall during use, talking in adjacent room heard in bedroom, what more can I say; we didn't even stay the night.

    5
    « Courteous Staff and Great Room »

    Very pleasant staff. Recognized me for my diamond status and immediately offered a complimentary upgrade. Definitely would stay again if I was in the Chattanooga area again. This was one of the best hotels in the chain that I have stayed in.

    4
    « Tennessee High »

    Checking in and out went well and the room was clean and the beds were comfy and the TV worked. We did have cold stuff with us and the use of a frig was a great help. Breakfast was present well and the food was good. I would stay there again. My grandson had not problem getting in to his lap top computer and Ipod using the password he was givien

  • 5
    « Top Notch All the Way! »

    My kids and I got in for a late check in. The manager (Blake) was super helpful and courteous. Could not have went better for us as the hotel was very reasonable price wise and included a very nice hot breakfast. I wish every hotel experience could be this good. Highly recommend!

    1
    « NO CABLE TV! »

    Comcast cable has been out for 2 weeks at this hotel yet they fail to tell anyone at checkin. I spoke to 4 different staff members including the Assistant Manager and all they did was apologize. Eggs were burnt, and no bacon on "full breakfast" bar. Tried to contact corporate Best Western customer service but link is broken of course. Will not stay here again!

    4
    « Weekend Trip with the Family »

    This was a nice hotel for an off the Interstate hotel. It served it's purpose as a base to go out and explore Chattanooga, TN. If I was passing through and staying at a Best Western was important to you this was a nice choice. I would have liked to be closer to the Chattanooga River front, but there was not a Best Western in that area. I would stay there again.

    4
    « Another wonderful stay »

    Great staff, bed and breakfast. Convenient on and off I75. Very quiet and peaceful here. Makes for a wonderful sleep. We enjoy staying at Best Western whenever we travel to see our children. we know that no matter where it is the quality will be above our expectations. The staff at this location went out of their way to make us feel comfortable.

    2
    « Business stay. Nope! »

    From a former army infantry soldier I can sleep anywhere. This is anywhere. Not from the area and booked by mistake. Dated, dirty, and there are so many better hotels in the area. The staff was nice that's the only good I can say about this place.

    2
    « Ironman Race »

    I would not recommend this hotel. We had a very bad overall experience overall. We stayed their 3 nights, 2 of which our room was not cleaned. Our room was very clean upon checkin but was not cleaned afterwards, we had to go to the front desk to get clean towels and coffee. The 1 treadmill they have was broken and the weight machine is also broken.

    4
    « Nice hotel »

    A nice economical hotel. My wife and I generally stay at Best Westerns because of reward program. Have never had a bad experience that was not dealt with immediatly. This is another stay we were extremely satisfied with.

    4
    « Pleasantly surprised. »

    First time staying in a Best Western, the room was a good size and clean, it was up to date, with a good TV choice.. The layout is a bit confusing when you pull into the Hotel, it is set up back from the street, with parking at the front and rear..Checked in 30 minuets early, always nice..Good value for the price

 

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·Desde la carretera interestatal I-75 norte: tome la salida 1A. Incorpórese a Ringgold Road. Verá el BEST WESTERN PLUS Arbour Inn & Suites a aproximadamente una manzana a su derecha. ·Desde la carretera interestatal I-75 sur: tome la salida 1 al final de la vía de salida, gire a la izquierda e incorpórese a Ringgold Road. Verá el BEST WESTERN PLUS Arbour Inn & Suites a aproximadamente dos manzanas a su derecha. ·Desde la carretera interestatal I-24 este: incorpórese a la interestatal 75 sur. Tome la salida 1, gire a la izquierda e incorpórese a Ringgold Road. Verá el BEST WESTERN PLUS Arbour Inn & Suites a aproximadamente dos manzanas a su derecha. ·Desde la carretera I-59 norte: desde la I-...

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