BEST WESTERN Plus Cobourg Inn & Convention Centre,  Cobourg

4.0/5  - basé sur 277 notations.
930 Burnham Street, K9A 2X9, Cobourg, Canada - Ver el mapa
+1 905 372 2105 +1 905 372 5905

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Los puntos fuertes del hotel

  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Aire acondicionado
    Aire acondicionado
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Piscina cubierta
    Piscina cubierta
  • Estacionamiento al aire libre
    Estacionamiento al aire libre
  • Restaurante
    Restaurante
  • De alta velocidad de acceso a Internet
    De alta velocidad de acceso a Internet
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Alójese en nuestro hotel de Cobourg, el BEST WESTERN PLUS Cobourg Inn & Convention Centre, si desea disfrutar de una fantástica visita a la costa del Lago Ontario. La gran variedad de servicios e instalaciones de nuestro hotel nos permite ofrecer a los huéspedes todo lo que puedan necesitar durante su estancia, tanto si se encuentran en viaje de placer como de negocios, o para asistir a un evento nupcial o en reuniones para grupos. Todas las habitaciones de nuestro hotel de Cobourg cuentan con acceso gratuito a Internet Wi-Fi, televisión vía satélite y mininevera. Entre nuestras habitaciones especiales se incluyen algunas aptas para mascotas y dos suites con bañera de hidromasaje, chimenea y cama de matrimonio extragrande. A la hora de la comida, podrá visitar nuestro restaurante Arthur's, un establecimiento orientado a las familias y abierto para almuerzos y cenas. Disfrute de un fantástico acceso a fantásticas actividades de ocio en nuestro hotel de Lake Ontario que cuenta con una extensa piscina cubierta con actividades acuáticas y que es además la única de estas características de la ciudad. En lo que se refiere a la celebración de eventos, nuestro hotel es el único establecimiento de servicio completo del condado de Northumberland y cuenta con más de 1. 000 metros cuadrados de espacio para todo tipo de acontecimientos y un personal dedicado en exclusiva a convertir su reunión, convención, boda, banquete u otra ocasión en todo un éxito. Solicite información sobre cómo podemos adaptar nuestras 11 salas de acontecimientos y nuestros servicios de primera categoría a la planificación de su evento para que todo transcurra sin ningún tipo de problema. Si desea recorrer las inmediaciones de nuestro hotel de Cobourg, podrá encontrar una gran variedad de actividades y lugares de interés, entre los que se incluyen el cercano centro municipal con numerosas actividades deportivas. Aún más impresionante es el Lago Ontario, un inspirador entorno natural que le permitirá relajarse en la playa de Victoria Beach, ir de pesca o realizar recorridos en barco. También podrá asistir a numerosos festivales en verano, lo que le permitirá disfrutar de nuevas experiencias. Ubicado entre la base aérea de Trenton y Toronto, nuestro hotel es muy popular asimismo entre los empleados de Coveright, Cameco, Atomic Energy, Belden Canada y Canada Post. Realice su trabajo con toda comodidad en nuestro hotel de Ontario gracias a la proximidad a nuestro centro de negocios con servicio de fax, computadora y fotocopiadora. Reserve su estancia en el BEST WESTERN PLUS Cobourg Inn & Convention Centre hoy mismo. Disfrute de su estancia en nuestro hotel.

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Habitación 1

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Basado en la opinión de 278 huéspedes
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Excelente
 
95
Muy bueno
 
118
Bueno
 
47
Mediocre
 
10
Horrible
 
8
Con amigos Con amigos 22
De negocios De negocios 55
En familia En familia 114
En pareja En pareja 61
En solitario En solitario 15
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BEST WESTERN Plus Cobourg Inn & Convention Centre,Cobourg
  • 3
    « Good but too expensive for Coburg »

    First time there usually stay at a compteting brand. Thought I would try. I am in there area 4 x a month. The staff were luke warm. The bathroom fan (controlled by light) was way too loud for me. Loved the bed. For the price with no breakfast included I think overpriced for the area.

    4
    « Comfortable and convenient »

    My husband and I stayed at this BW for 2 nights this past weekend and I have stayed here a couple of previous times. The staff is extremely pleasant and helpful.We had dinner in the restaurant one evening. We did not have the evening special. I had the hamburger and it is definitely not anything to write home about. I expected a handmade pattie at the least, not a prefrozen Costco burger! If possible avoid Room #106,it is at the end of the corridor which is right beside the door leading outside to the parking lot. For a good part of the night after going to bed, it was the door opening and closing and people talking. Very noisy.

    4
    « Comfortable Place to Stay »

    We were here visiting my niece. The place is in a good location, and near many other stores. The room was clean. The bed was comfortable. The service was very good. We spent 2 nights here and it was central to all the things that we were going to do. It was a quiet place. We did not hear traffic or other noises. The one draw back is when they have something at the convention center, that parking for guests becomes hard to find especially when you need wheelchair access.

    5
    « Fall Short Stay »

    Impressive city hotel in a small town. Clean and fresh. Terrific service and amenities. Great spot for a convention as the restaurant and lounge could handle the crowd. Prompt service. Quick check-in and out.

    4
    « "good" but not "very good" »

    Hockey tournament weekend, food in Arthurs was simplistic but okay, 1 person became very ill from a dinner on Saturday night. The hotel is dated but they are clearly trying to update. They certainly could be more accommodating to large groups...ie ask for a late checkout and they said no to some people others got 30 minutes extra. No room for socializing and we were asked to leave the bar at 10:00 - even though we were buying drinks and would have stayed for more and snacks.

    5
    « Passing through »

    My wife and I took a road trip across Ontario, Quebec and New England for our anniversary. After leaving Toronto we set off for Montreal in the early evening. After driving a couple hours it was time to rest. The Best Western Plus is about three blocks of Highway 401. There is a shopping center across the street but we did not visit it. We arrived around 1:00 A.M. and I made contact with JT at the front desk. He asked a couple questions about why were so far from home (Oklahoma). After explaining the purpose of our trip, JT gave us a discounted rate and the room had a king sized bed. The room was clean and quiet. The shower head was great as well. The variety of items for the complementary breakfast was plentiful. Check out was quick and easy and we were back on the highway within 5 minutes. I would stay there again if we were in the area.

    3
    « My last stay in Cobourg Best Western »

    Rooms were not to my cleanliness standards. Hair on the floor glass stain on desk who knows what. Staff dress code is aging! The hotel is close to almost anywhere in Cobourg and especially from the Highway which is a Plus

    4
    « Great »

    Pleasant experience would recommend this Hotel. It has all the necessary equipment to facilitate a conference. The staff were helpful and pleasant. They were able to accommodate our needs, sometimes with very short notice. They worked very hard to please and were receptive to our needs.

    5
    « Exceeded my expectations »

    Stayed here because it was the closest hotel to a wedding we attended. I was so surprised how clean and enjoyable our stay was. I would recommend this hotel and the brunch on Sunday morning although slow moving was very good.

    5
    « Beyond expectation »

    I've had the pleasure of staying at the Best Western in Cobourg a number of times. Here is what stands out to me. The staff is extremely professional and accommodating. The facility is immaculate both the rooms and the lobby. The ball room is impressive especially for a facility in a smaller town. The brunch has some impressively well prepared items, perfect bacon and french toast. Finally and most conspiciously the beds are a cut above- someone has clearly gone through the trouble of selecting some wonderful sleeping apparatuses. Firm with soft pillow top. The pillows are equally on point. Well done

  • 5
    « Great value for great quality »

    This hotel is a standard meaning the rooms are the same double queen/bathroom etc for what's in the room; however, the rooms are very clean and more updated. Wifi works perfectly too. The pool area is really awesome - our kids had a blast. It is newly renovated and the fitness area above is basic but quite nice as well. When we were there, they were replacing all of the carpet on in the hallways and down the stairs as well as painting. The staff is super friendly and helpful. We ate breakfast at Arthur's and it was really good. On Saturdays they have a buffet, which was great. The food was cooked perfect and it was hot. I am an extremely picking traveler and I expect a minimum standard when staying at places like this, but I felt this place was nicer.

    4
    « Very nice staff, great food/drink in lounge »

    Stayed here quite a few times. All staff are helpful and nice. Food is very good and drink selection also good. Just nice if had a few more draft beers to choose from. Hotel is getting dated slightly but is clean and comfortable beds.

    4
    « Good experience, very friendly staff »

    Ok stayed here last weekend for 3 nights for my kids hockey tournament. Hotel is central and really the only good spot to stay in town. Check in was quick and friendly, rooms clean and bed comfortable. Fridge in every room was nice. Great pool for kids. Restaurant we ate at a few times was good and reasonably priced I must say. Overall the whole staff seemed really friendly and proud to be working there, great job by Management and Ownership. The only thing they blew it on was spreading our hockey team out all over the hotel then them warning us about noise and kids in the hall. The hotel is set up perfectly in sections and they could have/should have put us all in one ward to eliminate this concern. I think they feel spreading teams out makes for less noise when in reality it causes more noise. Work on this guys. Other than that I'd certainly come back and would recommend this hotel, very friendly staff, thanks guys

    2
    « When no options are available »

    If you need to stay in Cobourg, unfortunately this might be your best option. The rooms are clean but feel dated. The furniture may be newer by 90s style so it feels dated. Hotel hosts sports teams so if you want to get some rest try another hotel. The entire weekend the "security" guy was running around the hallways slamming doors and hollering at guests. There must be another way to deal with guests. We didnt mind the guests, it was the staff that was disturbing. At one point the "security" guy knocked on our door to tell us that there is no noise complaints against us but if there will be we will be asked to leave. Interesting way to deal with guests who are minding their own business. The front desk staff (T.J.) is rude and argumentative. Our room was located by the gym with with renovations happening as well so it felt like we were in a construction site. There are only 2 locations for ice machine, 1 at the lobby and 1 on 3rd floor, so if you stay on ground floor or second floor pack a lunch to get some ice. This hotel allows pets, so if you have allergies its up to you to ask if your room had a pet in it recently... otherwise you will not know why you are having allergic reactions. If you have a choice there are better options within 15mins drive.

    1
    « Won't Be Back »

    Room was just given a once over and that's about it. Had to get them to come back and clean bathroom floor as it was visibly dirty. Requested a late check out as we had a long wait between games and not one person was give the option for late check out in our entire group.

    5
    « Caring Service »

    I was pleasantly surprised that the person who checked me in, and out remembered the reason for my visit (medical appt at a nearby hospital), and enquired how I was feeling, as I left. I will definitely use Best Western for future travel.

    5
    « geust »

    very good the stuff is frendly and close to the beach beautiful beach the room is cleane swimming pool is clean the breakfast is good price the front deck always smile and lessn to you the price is resnpol

    4
    « Clean and Friendly »

    Pros: Staff was very friendly and professional, both on the phone when we called to reserve a room and when we checked in and out. The room was clean and the bed and pullout we had were quite comfortable. The shower was very nice with a good range of water temperatures. Cons: No continental breakfast, on top of the already $150+ CAD price on the room for a single queen size bed and a pullout couch.

    3
    « Plain and Pricey »

    This is an older Best Western. The rooms are perfectly acceptable, but dated. The front desk is efficient and friendly, but my promised bill was never emailed. The location is okay but a bit strip mallish, which ties you to the restaurant in the hotel that is just acceptable. Overall it seemed a high price for what you got.

    4
    « Great place to stay »

    After spending the afternoon at the Cobourg Beach (it is wonderful) we checked in here. The Pool Area is great with the water toys for the kids & young at heart kids -- our granddaughters loved it. The Hot Tub is so relaxing and a great size. Definitely will be back and bring more of the family with us.

  • 3
    « Pricy »

    Had to stop after eight hours of driving. No other options around. Very expensive -$170, there are four of us, but no suites, so we had to get two rooms, so $340, no breakfast included!- for an average hotel. Foyer is much nicer than the rooms. Ours smells like cigarette. We can hear the kids in the next room singing at eleven at night. Beds are comfortable though. Noisy ac. Would not stay here again.

    5
    « The Right Place »

    We decided on a little 3 day getaway and picked Cobourg as it's got a nice beach. We didn't make any reservations and just drove to Cobourg. The Best Western was just off the highway and about 7 minutes from the beach and 5 minutes the other way to shopping and restaurants. the staff made us feel very welcome. Our room and the entire hotel were nice, clean, and well kept. Of course it rained on the second day so the pool was a great treat. Great value. We will definitely go back.

    3
    « Sort of expensive for a small town hotel »

    We stayed one night at this hotel after an event we attended at the hotel. The food in is really good and the room is clean and the bed is comfortable but we found the cost to be excessive. We considered staying a night in October but we decided it was too much money and made other arrangements.

    4
    « Family Trip »

    Great pool for the kids ,nice exercise room ,walk to mall, 7 min. drive to beach , good food for all in the area, resturant in hotel was 7,8 out off 10, Beach is clean people in the area were very friendly

    4
    « Lovely stay »

    The Cobourg Best Western is convenient to the 401 and to the town in general. The decor is a bit dated but it is a nice hotel. The rooms are very clean and the bed was very comfortable. I had my wedding here in 1993 so it holds a lot of memories for me.

    5
    « good hotel »

    This is a nice experience staying in the Best Western PLUS Cobourg Inn & Convention Centre, Cobourg, ONTARIO, friendly staff, large and clean room, it is really good for family vacations. I would recommend this hotel to my friend if they travel to this area

    4
    « The accomodations were excellent. Dining was not. »

    We checked in late in the afternoon for a one night stay. Two couples. Reception staff were friendly, polite and professional. Our rooms was nicely furnished, properly equipped and clean. Our bed was very comfortable. All in all a first class accommodation. In the morning we looked forward to breakfast in the bright open "Arthur's Restaurant" dining room. That was disappointing. It was not busy with about 5 or 6 tables occupied. We sat waiting to be served. And we waited. The expected server arriving with coffee didn't happen. After what seemed like an inordinate long time a server arrived with a breakfast meal for a gentleman at an adjacent table. The server was heard to say; "sorry for the delay". The server went away again without acknowledging or looking at us. We waited for another period of time - at least 5 minutes but I think longer. It was then mutually agreed between the four of us of to leave and we did. I can't comment on the quality of the food but the service (actually lack of) was totally unexpected and disappointing which put a dent in what would otherwise would have been a 5-star experience. We settled for Tim Hortons.

    4
    « Great stay- Amazing Pool! »

    Highlight of the stay was the large pool which includes splash pad type toys (dumping buckets, etc) for the kids. It was also very warm and there was a nice hot tub. As far as everything else goes: The Good: Clean and fresh room, was given top floor as requested, great easy to control AC unit with continuous fan option, furniture seemed new, area is convenient with a pizza hut and other restaurants within walking distance. The Not So Good: Property is sprawling which leads to a bit of long walks, no free breakfast (restaurant on site), TV didn't offer many channels. Overall: it's a bit expensive but worth it for the pool alone. Staff were great. Would stay here again for sure.

    5
    « Our 4oth anniversary celebration »

    I cannot say enough about this Best Western. Every one was telling us how good help full and friendly the staff was. The rooms were lovely and clean. The pool was awsome. The people that had never been to Cobourg were very pleased with our town and enjoyed the beach. My husband and I had our celebration party in the ballroom. It was beautiful the food was incredible. I can't say enough about the staff they were the best of the best. Roger you are truly amazing. We also had the band Jack Hammer as our entertainment Bill Fulton as our DJ. When you come to our town please check them out. You will not be disappointed. Cobourg is a great place to visit.

    4
    « Class, good service and foid dobe grwat! »

    From the momemt you step into the lobby you are met with a sense of welcome. The buffet was always kept neat clean and fresh. Staff were always at the ready to help. Food was delicious and the desserts to die for. Infamous for their bread pudding.

  • 5
    « An ideal little town with a number 1 Hotel »

    We were at the Best-Western Plus in Cobourg last year and we wanted to experience this hotel and the city again this year.A far drive from Montreal but really worth it.The hotel is well situated,close to the highways ,shopping and restaurants.The town and the beach is about a 5 to 7 minutes drive and a lot of good restaurants,but one of the best is right in the hotel..Arthurs.The rooms are pretty big and ours had 2 queen-beds,a fridge,a big T.V and a Coffee-maker.Good size bathroom.A well-equiped work-out room....but then a swimming-pool....WOW..paradise for the kids and the young at heart and it is more a waterpark...but so well done.Also a hot-tub,that is one of the best and biggest we know of.The staff are well trained and very helpfull\\

    5
    « Would stay here again »

    We stayed for 1 night and have no complaints. Room was nice, bed was comfortable and staff were very friendly and helpful. We went to Arthur's for dinner and we both enjoyed our meals. The chef/owner even came around to see if everything was okay. We would definitely stay here again and would recommend this hotel.

    4
    « Comfort east of TO. »

    Comfortable beds, quick check in, clean, not tired looking and Arthurs family restaurant downstairs service and food was great! We will stay there again for sure. If you are staying in Colburg this is the right place at the right price.

    5
    « Perfect 1st night »

    Having not booked accommodation for our first night after landing in Toronto we decided to head to Cobourg. We were shattered and hit on the Best Western as we came into Cobourg. The staff found us a room with 3 double beds (we're a family of 3) and as our body clocks were out if kilter they even agreed we could have a late check out. The room was lovely and large. AC very effective. We ate in the restaurant & had super service from Sophia (?) who recommended all sorts of things to do. We used the pool in the morning after a brilliant breakfast. The concierge gave me map and recommended a run for me in the morning too. All round a super friendly experience in a comfortable setting. Food was really good too - the chips (fries) at dinner were to die for!!

    4
    « Beautiful spot. Great pool! »

    Stayed at the best western for a family wedding weekend. The pool is amazing and very kid friendly. We liked having a ground floor room that we could drive right up to. Great spot. We didn't get to try the food or much else but it is located close to the shops and restaurants.

    4
    « Great stay! »

    We stayed one evening with our children. The room was clean and comfortable. The staff were amazing. The pool was awesome, it has great features for kids (water squirters, water bubbles from pool bottom, and water splashers). Overall excellent stay!

    5
    « Wonderful!! »

    We recently attended a wedding reception at this location and had a wonderful time. The reception dinner was out of this world delicious and the staff at the hotel were professional yet courteous. We were impressed as well at how quiet it was at night for sleeping. Would highly recommend this hotel to everyone! Thanks for a great experience!!

    5
    « Clean and comfortable Hotel »

    This hotel is near the Highway 401. There are many parking places and free Wi-Fi. We discovered the very fun pool. It is warm and well adapted for kids of all ages! We always appreciate the mini fridge. The employees are great. There are many good restaurants near the hotel. Cobourg is a very nice City, with a fabulous beach on Lake Ontario. Not to be missed.

    3
    « Great Location off the 401 »

    All staff were very helpful and welcoming. This location is due for a make over. Although the room was clean the carpets in the room were very stained. The bed was too firm for me and the pillows were too lofty... it would be nice to have two different loft sizes on the bed. Walls not soundproofed enough - you can hear anyone in the halls.

    1
    « not a good family experience. »

    Noisy in the hallways, with many guests participating in tournaments in the area. Hot buffet breakfast, food was not good for the $ charged. Many guests were smoking weed in the hallways/rooms. Hotel did not do much, and we had to sleep with towels under the door. Hallways need to be updated, wallpaper falling off everywhere. Pool was only positive as the kids enjoyed the water feature and hot tub.

  • 4
    « Lacrosse Tournament Accommodations »

    The hotel was in a central location for the 3 arenas that we visited. Rooms were comfortable and clean. The refrigerator was quite small and a microwave would have been nice. The kids loved the pool. The restaurant was great. The food was yummy and reasonably priced. The waitresses were lovely. This hotel is a great choice.

    4
    « Very Good Experience/Great Staff »

    We stayed at the Best Western this past weekend for two nights. From the initial contact until the check out date, staff were helpful and friendly. Jasmine took my call for the booking and delivered exceptional customer service. The front desk staff were efficient and accommodating and the housekeeping staff were friendly. This hotel is pet friendly which made it easy for us to bring our puppy-Brian even gave us a welcome doggy treat! The rooms were clean and comfortable and the amenities such as the pool were great. ( I couldn't get the kids out!) I found the standard room rates to be a bit pricey (also the room itself a little tight) and would at least expect a complimentary breakfast to be included. Overall the experience was great and I would return if I were to stay in Cobourg again.

    3
    « Clean room »

    No breakfasts included for 150$ gives this hotel three stars. Nice pool. nice location. Nice room. It's good be better for about a hundred dollars. My opinion would come back if I had too. The bedding was nice.

    5
    « Great hotel in a great area »

    This was a great, quite hotel in a very small cute town. The hotel was right across the street from the grocery store, gas station and some restaurants. The Restaurant attached had a great menu selection and great service. The hotels Breakfast bar has a great choice of hot and cold breakfast items. I would stay here again any time.

    5
    « Well Done Best Western »

    Great place to stay. Would recommend hotel for business/pleasure or a combination of both. We're looking forward to further stays at this hotel, this hotel is also very connected to the social well being of the community and appears very supportive of the residents.

    4
    « Great Mother's Day weekend »

    The manager at this hotel was very helpful and friendly. The pool is great for small kids. The room was clean and a good size. The restaurant could use some updating. Only a 5 minute drive to the beach and just down the road from the shopping mall.

    4
    « hotel Stay »

    Very easy check-in, staff excellent friendly.Only one small detail,there where several stains on the carpet in our room,. We travel with a dog maybe that is a room the assign to pet owners? other than that enjoyed our stay

    4
    « very clean hotel »

    Although only there for one night, we were very pleased with the comfort and cleanliness of this hotel. The staff was very friendly and most co-operative. We enjoyed a delicious dinner on the evening of our arrival and after the drive, appreciated not having to leave the hotel to find dinner. Arthur's for breakfast in the morning also worked well for us. We were in Cobourg for my husband's cataract surgery, so the proximity to the hospital was a bonus.

    4
    « Come and check out the Best Western Plus Cobourg Inn and Convention Centre »

    My wife and I enjoyed our two day stay here. The staff was very friendly and helpful. We enjoyed our dinner in the dinning room. Our waitress was friendly and efficient. The chef's wife was very nice as well. The room was very clean and comfortable. The Best Western in Coburg is close to the 401 and easy access to the down town area. We ordered breakfast from room service and it arrived in a timely manner. We would absolutely come back and stay here next time we are in the area.

    5
    « Pleasant Stay »

    Rooms are great. Quiet. Staff is friendly. Recognize some staff for years. Good sign that employers are good. I don't use the pool or exercise equipment. Boston Pizza and CJ's close walk for additional dining if desired.

  • 4
    « Meeting Room »

    Conference room was set up in a very useful manner. Staff was very accommodating. Rooms were all booked close together so as to be close to the meeting room. Beds were very comfortable and the rooms were quite for a restful nights sleep

    3
    « HLSC Meeting/conference »

    The cost of dinner and lunch was extremely high for what we were allowed. The facilities were acceptable. Food was good. Servers were a little too efficient. Plates were cleared before one had the opportunity to return for more. As previously mentioned second cups of coffee were not offered. Lunch was somewhat Spartan (soup, sandwiches, coffee and squares.

    5
    « second try »

    Hotel and room were clean and staff were very helpful with directions to the hospital and exits from the city to head to the 401 and home. The closeness to eating restaurants and coffee houses were very convenient. We will be staying at the hotel again when my wife's second surgery is scheduled.

    3
    « A dog friendly respite »

    This Best Western Plus is tired but very welcoming to travellers with pets -- dog treats and poo bags provided. We had a ground floor room for easy outside access. The hotel is beside a large lot where we could walk our dog and the room was clean, & quiet, with an excellent king bed. It fit the bill for weary travellers who were out hiking with their dog.

    5
    « Very nice hotel in a calm environment »

    This hotel is very well maintained. Every employee is helpful. There are many services not far from the hotel, like a grocery store and many restaurants. Our tablet was out of order, so we were very happy to be able to use the computer in the hall of the hotel.

    3
    « An "ok" hotel »

    A little worse for wear. This place needs a bit of an update. Rooms were clean but very small. As a platinum member, I have stayed in a lot of these Best Westerns. TV was small and no HD and terrible reception. Front desk staff was friendly and welcoming. Maybe because I used points I got a smaller room.

    5
    « Group trip »

    very busy, all rooms full. Staff were awesome, place was clean and everyone working at this hotel went above and beyond to make every guest happy. Would book again!!! They were great when suggesting places to eat with a large hockey group. Try Yorkies take out chicken and ribs!!! Awesome. The team wanted to eat together and the staff opened up a spot over the lobby for everyone! They were very friendly and went above and beyond!

    4
    « GIRLS Getaway »

    Two sisters met up for an overnight of R&R. Pool area and hot tub - immaculate! Lisa - Front Desk Manager was top notch with outstanding hospitality and helpfulness! Cathy - Arthur's Restaurant Server - Fabulous service - amazing coffee...and home fries with Montreal Steak Spice - the best ever! Brian - Front Desk - BRAVO for excellent guest service! The rooms are fabulous - spacious - and Family Suites ideal for get togethers. Overall - this hotel exceeded our expectations and we are looking for another reason to go back! Thank you :)

    3
    « Average »

    I stayed one night while travelling through on business. The front desk staff were very pleasant and I was checked in quickly. The hotel must have had a renovation in the past few years however it still looks tired. The hallway lighting is very gloomy, I thought I was on the set of "American Horror Story"... The rooms are clean and the bed was very comfortable.

    5
    « Happy customer »

    Beds were great, very clean rooms. Easy check in and out. Pool was great for kids of all ages. Would stay again. Great staff as well. We went with a group for a tournament and all enjoyed the stay. :)

  • 3
    « Restaurant »

    Service was slow in Restaurant. Food was not spectacular. Did not offer any sort of compensation. Service was also slow. Pool had a lot of chlorine. Very hard on the kids eyes. Came out bloodshot, itchy and red.

    5
    « Winter storm decided we were not making it home »

    After a full day of travelling we made our way off the 401 and into the Best Western Plus. We were greeted warmly and our check in was efficient. The women on front desk was understanding to our needs and selected the best room for us to get the best nights sleep possible. I was impressed with the morning front desk staff as well. We landed, slept and left but it was a good experience, great sleep on a cold, Canadian, winter storm evening.

    4
    « Nice, family-friendly hotel »

    Decent, mid-range hotel. Good, firm mattress. Updated room and common areas. Nice spa/fitness facilities. Pleasant, helpful staff. Lots of parking. Restaurant dinner buffet was not great, but the a la carte breakfast was quite good. Overall a good experience.

    4
    « High price for small town »

    Breakfast was not included and the caost was $145 for one night. Coubourg is very small, in the middle of nowhere and it is a middle of winter, if not hockey tournament we would not choose so pricey place in this town

    4
    « Excellent Service »

    I stay at this hotel frequently for business. A simple call to the front desk when I am on my way, and they have a room ready for me. Due to my frequent visits, my credit card and information is on file, I simply say my name and everything is dealt with. Room is always clean and fresh. I like the fact that they have rooms on the ground floor with patio doors, so I can get some fresh air, right outside my room. Highly recommend staying here

    5
    « Best Dinner Theatre »

    I can only review the dinner theatre as I live in Cobourg and never needed to stay in one of their rooms. The dinner theatre productions are great. Very entertaining with good views from all tables. The buffet dinner is always good with plenty of choices and great desserts. Friendly staff. Good location.

    4
    « Clean, comfortable, quiet. »

    Stayed here Saturday night. Room was spacious, clean and comfortable. Bedding and matress very good. Mini fridge for your convenience and coffee pot. No microwave but thats a minor inconvenience. Shower worked well, plenty of hot water and good spray. Front desk staff pleasant and efficient. They would not check me in when I arrived because I was not the one to make the reservation. A quick call to my sister cleared me to check in and as two women travelling alone we appreciated the security. No free breakfast but most are worth what you pay for them. (Try the Buttermilk cafe, downtown!) There is also a restaurant on site. Would definitely stay again.

    1
    « WORST WESTERN! »

    We were staying as a large group. We had several complaints that were unresolved (shower water temperature fluctuation and noise). When we inquired about checking out prior to the original plan, we were told we would be charged for the entire stay due to someone signing a 72 hour cancellation policy. I never personally signed this policy, but they informed us someone signed on our behalf. When we called to reserve our room on the hotel block (about 3 weeks prior to arrival), we were not told about this policy. Our entire group made complaints and instead of giving good customer service, they held stern to the 72 hour policy. I have stayed in Canada every other weekend since September. There have been several other hotels that have allowed us to check out early due to our plans changing. This is the first time we have stayed at a WORST WESTERN. Our group had at least 15 rooms for 3 nights each and our discounted rate was $129+ tax! NO BREAKFAST INCL, NO MICROWAVE, NO HOT WATER AT 7:30am, NO PARKING on Saturday night and the customer service was HORRIBLE! I wrote a review at their request and received an email reply stating that 'they couldn't recreate the hot water issue' ~ so it must have been my imagination?! They made no effort to satisfy this guest. Therefore, I will make every effort to never stay at a WORST WESTERN again.

    2
    « Not the relaxation, I was looking for. For kids - go nuts! »

    We checked in Dec 30th for the New Years party 2016. It was rather nice; however we went for the Big Band party and unless you are over 60 or want to use your dance lessons, its may not be for you. We should have been in the party downstairs which I heard from others and the waitresses was a lot of fun and was packed with a DJ. Don't get me wrong the food there was fantastic. If you are big on the seafood and are older or can dance that cha-cha its for you. People were cracking lobsters and crab legs which made me a little nervous as I am allergic Thats all some of the people ate was seafood. So if you love seafood you can get your fill. Our table had people from probably their early 60's to maybe eighty. One couple go every year & are from Cobourg The room was on the main floor as we brought our dog and thought it would be handy. It ended up being awful and drafty. It is also down the hall from the pool so we heard kids running until 10 or 11:00pm, I think it was. The front desk told me we were also beside a double door. I said, please don't tell me I am going to hear banging all night and she said "Oh no" it is double insulated and I heard "banging" all night! The breakfast was excellent, the servers were fantastic; especially the lady running it was most accommodating. Being this was a getaway since my father was in rehab this was our only chance. We checked out early as this was not relaxing and was expensive due to the New Years. I was not going to complain as we had booked four days and I had arranged all my clothes and things in the drawer and was exhausted from my Dad and the drive. Cannot recommend this one as it was not what we were looking for. If you have children or dogs, I think they put you on the bottom floor in the hallway with the pool ?

    4
    « Hockey Tournament weekend »

    Sun country electric charging station. We thoroughly enjoyed our stay. The staff was very friendly and accommodating, and the location was excellent. We had a great weekend stay at this hotel. The room was spacious and comfortable.

  • 5
    « Fantastic »

    We stayed here for the liftlock atom hockey tournament. It was a little far for travel as the games were north of Peterborough and and south... the closest arena was 45mins but the quality of of the hotel was worth it. It was very clean, the staff was extremely pleasant and the Pool was Fantastic!

    4
    « A good place for an overnight stay »

    We where ment to stay in Belleville after our visit on Prince Edward County. Everthing was fully booked and the only place left was best Western Cobourg. The staff was very friendly and helpful to assist us with a room and boy we where glad to have one. The restaurant is not hâute cuisine, but it serves good food. We enjoeyd our stay and the breakfast is lovely by the way, because you can have everything cooked how you like it.

    4
    « Best Western, Colbourg »

    We thoroughly enjoyed our stay. The staff was very friendly and accommodating, and the location was excellent. The bed was extremely comfortable and the room was quite spacious and clean. I was not very happy with the buffet offered to our group. I would stay at this hotel again if I am in the area.

    4
    « Great Service, amazing pool »

    This is a great place to stay, room was big and comfy, beds are super and had an amazing sleep. Only issue was room never got cleaned during stay. Staff was so helpful and friendly. We have 16 kids in the hotel and it went very well.

    4
    « Best Western, Cobourg »

    Staff are exceptional, friendly, helpful and prompt. Accommodation was very clean. Price is a bit high but otherwise very satisfied. Pool is lovely and well maintained. Quality of food in restaurant is high. The main selling feature is the staff, service is top notch.

    5
    « Fabulous New Year's stay »

    Had a wonderful time. Fabulous dance band who made the evening so much fun. The buffet dinner was excellent with so many choices. Breakfast buffet was good. Some of the hot dishes could have been warmer.

    4
    « Christmas in Cobourg »

    very pleasant hotel with great staff just poor internet service. good breakfast included - nice pool & hot tub. rooms on the ground floor are excellent if you have your dog with you as we did. will be back.

    4
    « our stay in Cobourg »

    Like I mentioned in the survey the only complaint I had was the hotel's bedding, not up to snuf when compared to other hotel chains but what GREAT water pressure with the showerhead in the bathroom! Loved that!!

    4
    « Pets accomodated »

    Staff kindly found a more suitable room- with better access to 'outside' and on the ground floor- all to provide a better stay for our beloved dog. They also took the time to make calls for available services we were looking for. The hot tub and swimming pool were a delight for our grandchildren. We had a FAB stay.

    5
    « Great hotel and housekeeping staff »

    I was at the Best Western Monday night with some friends and I was pleasantly surprised by this hotel because not all Best Westerns are that nice. It did not look that busy ( I guess because of the winter) but that made for a quite stay. Did not have a chance to eat at the restaurant or use the pool (both looked nice) . The housekeeping staff was very kind and helpful. A younger blonde girl ( name started with a K ? ) was very kind to us and very welcoming with a smile and telling us to have a nice day when we would walk by her. It's a small act but very thoughtful coming from someone who was busy working and could have simply done nothing . Overall great stay, comfy bed, very clean room, and kind staff! Will recommend to others !

  • 4
    « Good Sunday brunch »

    A large group of us on a bus tour stopped here for a Sunday brunch. The dining room was nicely designed, the food was ample and fresh, and the service was professional. I would have liked to see more salads, a larger selection of breads and dips. However, there were some nice touches such as the opportunity to have pasta, omelettes and other choices made at cooking stations. The turkey and roast beef were tasty. Too many desserts to choos from. I am not a buffet fan as I like to be served and like my food fresh and not from warming trays. But it was a nice experience and obviously very popular. Cobourg is a pretty town so it is a good idea to walk around before and/ or after a heavy meal like this.

    4
    « Hockey Tournament weekend »

    We had a great weekend stay at this hotel. Our room was the large- 3 bed suite, and it work well with all of our extra hockey gear. Scott (staff member) was excellent with all of the different hockey groups and parents.

    4
    « Cobourg, Ontario »

    Nice hotel with all the amenities. I do believe the price should be cheaper for this hotel compared to a Holiday Inn. The hotel staff were excellent, entrance and rooms very clean. Christmas decorations were up and impressive.

    4
    « Helpfull Staff, Very Nice Hotel, Good Value »

    I stayed at the Best Western Plus Cobourg Inn for a Workshop I was giving. The staff were warm and helpful. They clearly made extra efforts to make sure that I had access to everything I needed. The Hotel was very nice, clean, and well cared for. The room was spacious and comfortable. I also had a light dinner in the restaurant, and the food was excellent for a hotel restaurant. There are also many other options in the area.

    3
    « Dark & Dingy »

    Stayed in Cobourg for business because Peterborough hotels were booked solid. This hotel seemed really nice from when I stepped into the lobby, but then getting to the hallways, the lighting was very dim and uninviting. The rooms were okay, nothing special. Clean. The restaurant was a bit of a joke...took forever to get a servers attention, and it is also in need of an update. (I'd recommend the German place downtown instead. The food was amazing!)

    5
    « Best Western PLUS Cobourg Inn & Convention Centre, Cobourg, ONTARIO »

    Excellent location for a conference. Great facilities, fabulous family pool. Our kids were in heaven. We went for a Gala and the conference/banquet room was perfect. The kids didn't want to leave! Thanks for a great stay. Will definitely check in here again the next time I need a hotel room in the area.

    4
    « Nice updated room »

    We were in Cobourg for a funeral and stayed at the BW. The staff were very helpful and kind, particularly with our situation. We had a suite, as our kids were with us which was very clean and nicely updated., and gave us a good deal of room. The beds were comfortable. The bathroom fan was noisy and came on with the light which was annoying but not horrible. Parking was easy and easy access from the highway. We were altitude worried as there was a wedding on the Sat night and our room was near, but we had no issue. However we were back late ourselves,so no idea if was problematic if you wanted to go to bed earlier.

    5
    « Excellent Stay »

    The accommodations at this hotel are very good, clean and well kept. I was very pleased with the level of service and friendliness that was extended by staff. I'd definitely return to this hotel for an overnight or longer stay.

    3
    « Not a bad spot to stop »

    We stayed here for a night back in the summer. The rooms were comfortable enough and the hotel was clean. The big draw for us was the kids pool which was great (except for the kids softball team which completely took it over with complete disregard for other guests). It has a nice shallow part and some cool water features with buttons that my little one wanted to push non-stop! It would stay here again if I needed a place in the area. We also were able to get side-by-side rooms with our friends who came too, and we got "patio" rooms which opened into the parking lot, which while not scenic, did allow the grown ups to visit a little while the kids slept. The only negative was the onsite restaurant. I have never had such atrocious service in my life. I am not too picky about service in general, but this was awful. It took well over an hour to get breakfast food and we asked them how long it would be (we had starving little kids) and they promised it would take 15 minutes (which is what an omlette should take). It was completely unacceptable and when the food arrived it wasn't even mediocre and it was on the more expensive end of the diner-ish breakfast.

    5
    « Kawartha Speedway Nascar Canadian series final race »

    Our son-in-law races in the Nascar Canadian Tire Series. This is the 2nd year we have stayed at this hotel as it is close enough to the track and the town offers lots of things to do. This hotel has an amazing family room with three Queen beds which accommodates our family including our older daughter and grandson. This hotel is clean quiet and their pool is great for toddlers with their puddle jumper with some water features. We will definitely be back.

  • 4
    « Everything you would expect from Best Western »

    We stayed here one night. Our room was excellent, great size, well appointed, modern and very clean. The bed was very comfortable. We dined in the restaurant and had the fixed price 3 course meal- it was Columbus weekend and so it was a turkey dinner with all the trimmings, fresh potato and leek soup or salad and a choice of desserts- both of the ones we had were very good and the soup was excellent. The meal was lovely and incredible value for money. We had breakfast in the restaurant the next morning, it isn't included in the price, there was a good choice and again the food was very good.

    5
    « family »

    Our stay at Best Western Cobourg Ontario was for My Niece' s Wedding and Your Facilities were Excellent very accessible . I had my 87 Year old Father with us who by the way Has never spent a night in a Motel and can be quit difficult at times. He remarked to me that he was very comfortable in his surroundings and had one of the best sleep that he has had for quite some time . Made our trip back Home very Pleasant.

    5
    « A very clean and nice hotel »

    We stayed here for one night while visiting friends. The hotel was clean and updated and the staff were very friendly and helpful. The room was quite and the bed was extremely comfortable. We'd definitely come back.

    5
    « a very nice hotel »

    we had a a nice stay in the family room with my dad in one room and us in the other. Dad who is 90 had one of his best sleeps ever - a most comfortable bed. staff were excellent very good breakfast we highly recommend this hotel.

    4
    « Nice hotel »

    our room was clean, small but comfortable. The pool was very nice, great for adults and kids. Nice hot tub. Good night hours. Fitness area large. Staff on front desk very pleasant and recommended a fun place to eat downtown, her favorite and it was great.

    4
    « A hotel that does it right »

    Stayed here for business. I have commented in a previous review that hotels under the Best Western flag vary enormously. The Cobourg BW is Best Western at its, well, best. Hotel and grounds are very well maintained by staff who are obviously dedicated and professional. Restaurant staff and food quality (freshness, flavour, presentation) were outstanding and, frankly, of the type usually only seen in much higher-end hotels and resorts charging triple the price I paid here. Front desk staff were friendly and efficient. My room was tasteful, clean, and well-appointed, if not luxurious. This is a hotel whose staff care about doing things right, and it shows. Congratulations to management & staff! Highly recommended.

 

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·Desde Toronto: tome la autopista 401 este hasta la salida 472. Vaya al sur después de la salida. El BEST WESTERN PLUS Cobourg Inn & Convention Centre estará situado en el segundo semáforo en la esquina sureste.