BEST WESTERN Plus Chemainus Inn,  Chemainus

4.5/5  - basé sur 493 notations.
9573 Chemainus Road, V0R 1K5, Chemainus, Canada - Ver el mapa
+1 250 246 4181 +1 250 246 4184

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Los puntos fuertes del hotel

  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Aire acondicionado
    Aire acondicionado
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Estacionamiento al aire libre
    Estacionamiento al aire libre
  • Internet de alta velocidad en zonas públicas
    Internet de alta velocidad en zonas públicas
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Conozca la Isla de Vancouver desde este encantador y galardonado hotel situado a poca distancia de los murales de Chemainus, el Teatro de Chemainus y actividades de observación de ballenas. Ubicado en Chemainus, Columbia Británica, una pintoresca y apacible ciudad de la Isla de Vancouver, el BEST WESTERN PLUS Chemainus Inn está situado a solamente una hora al norte de Victoria, a 35 minutos al sur de Nanaimo, a 15 minutos de Duncan-North Cowichan y a 10 minutos de Ladysmith. Nuestra ubicación ofrece algo de interés para todos los huéspedes, tanto si se encuentran en viaje de placer como de negocios. Aproxímese a la vibrante escena artística y cultural de la zona, especialmente con los más de 40 murales al aire libre ampliamente conocidos a nivel internacional y las representaciones en el Festival de Teatro Chemainus durante todo el año y a solo unos minutos del hotel. Disfrute de un pintoresco recorrido de golf en el campo de Mount Brenton o disfrute de una cata de vinos en una de las bodegas cercanas. Igualmente, nuestros huéspedes podrán encontrar numerosas actividades de ocio al aire libre, entre las que se incluyen observación de ballenas o senderismo, a poca distancia de este hotel de Chemainus. Aquellos huéspedes en viaje de negocios apreciarán especialmente los servicios de negocios e instalaciones para reuniones con capacidad para 2o personas de este hotel de Chemainus, además de la proximidad a las numerosas empresas locales como Catalyst Paper Mill, BC Hydro, Western Stevedoring, KPMG, Shell Canada y las oficinas del gobierno federal de Columbia Británica. Nuestro hotel está situado asimismo a poca distancia en auto de las principales empresas de Duncan y Nanaimo. Los huéspedes de este hotel BEST WESTERN de la Isla de Vancouverpodrán disfrutar del servicio de un cordial y profesional personal y de unas amplias suites equipadas con todas las comodidades del hogar. Entre otros servicios e instalaciones del hotel se incluyen un desayuno caliente completo gratuito tipo bufé, una piscina cubierta de agua salada, una relajante bañera de hidromasaje, estacionamiento gratuito, acceso gratuito a Internet y un gimnasio. Realice su reserva hoy mismo. Disfrute de su estancia en nuestro hotel.

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Habitación 1

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Basado en la opinión de 496 huéspedes
Certificate of Excellence
 
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Excelente
 
359
Muy bueno
 
115
Bueno
 
21
Mediocre
 
1
Horrible
 
0
Con amigos Con amigos 61
De negocios De negocios 72
En familia En familia 136
En pareja En pareja 204
En solitario En solitario 13
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BEST WESTERN Plus Chemainus Inn,Chemainus
  • 4
    « Good hotel in a charming little town »

    Arrived in Chemainus not knowing too much about it---what a little gem. Wonderful and historic murals and a first class theatre! Our visit to the tourist bureau provided us excellent information. We found the Chemainus Inn and were very pleased. A fairly new property, the rooms are spacious and well-equipped. We had a queen suite which included a separate bedroom and a good sized sitting area and kitchen. You could spend quite a few nights there and be content. Only negative, over which there is no control, is there is not any kind of a view and the front of the hotel overlooks a fairly busy road and roundabout. Staff were very good and the included breakfast got us going in the morning. All in all, a very good stay.

    4
    « A Good Choice! »

    Business brought us to Vancouver Island and the Chemainus/Duncan area. While there were hotels closer to our points of work, strong recommendations from associates caused us to choose this hotel. Everything from check-in to check-out went very smoothly. We had to add a third night at the very last moment. The staff worked very hard to accommodate our request. FYI, a complimentary breakfast is provided and is certainly acceptable. One can also grab a 'brown bag' if you are in a hurry. I should add our suite was very well appointed and comfortable. It included a full kitchen with all the necessities. I would strongly recommend this hotel.

    5
    « Perfect Small Town Escape »

    My wife and I thoroughly enjoyed our stay in Chemainus at the Best Western, and while we only visited for one night the large room and full kitchen would be ideal for a longer getaway. We experienced a fantastic night and performance at the Chemainus Theatre after checking in. The room itself was spotless, beds comfortable and the breakfast was very good, with a great selection for many tastes. The morning after checking out was spent walking around town and getting a head start on our Christmas shopping! All in all a great little surprise escape for the two of us!

    4
    « clean, pleasant staff, convenient location, nice rooms »

    my wife, 16month old, mother-in-law and I were passing through the city. We booked a two bedroom suite with a kitchenette. The room was spacious and clean. The kitchen had everything you would need. Great room for families with young children. We did not stay long enough to use any of the amenities. Positives: - easy check-in and the staff was super friendly. - there are daily freshly baked cookies that were super yummy - the included breakfast is a full breakfast and it was of good quality - you have access to hot water, coffee, choice of many high qualities, juice 24/7 - the rooms were clean - the kitchenette had everything you needed to make a simple meal. a real bonus for families with small children. - the room had a K-cup machine..and 4 k-cups. decent coffee in your own room! Negatives: - the iron in our room didn't work particularly well. since we were only staying one night I didn't bother to play around with it and figure out if it was me or the iron - the room had a sofa bed which we used. it wasn't particularly comfortable but then again are any sofa beds? just be aware. Overall, we were really impressed and would definitely stay there again

    4
    « dinner, theatre, murals »

    check in was easy and quick, time for a quick dip in the pool, my husband went to the weight-room, long hot shower, then off to a buffet dinner and watch a play. Next day we got up late, had a hot breakfast and just wandered around town looking at the murals, dropped in to two galleries and a coffee shop, had a spicy African themed late lunch at Odka, then home Oh did I forget to mention, we live in Chemainus and were given the hotel/theatre package as an anniversary gift. Embarassed to say have never previously taken the time to explore the murals, just glanced at them in passing!

    5
    « Home away from home »

    The Chemainus Inn is a beautifully kept hotel. Well maintained, impeccably clean, very welcoming an a fabulous complimentary breakfast. Best hotel on Vancouver Island. Plaques in their lobby indicate they have won many awards from Best Western and others.

    3
    « Breakfast Hours need to be earlier for Corporate Clients »

    I stayed at the Best Western in Chemainus as it was in good proximity to my corporate client. I have stayed at other Best Western properties in Canada and the US. I am not sure this qualifies as a Best Western "Plus" The service checking in was however excellent.

    5
    « Date night...Dinner, Theatre and an Overnight. Then breakfast... »

    We`ve been doing this for a few years now - Check in around 4pm, a glass of wine while we dress. Head down the street at 6pm for a lovely buffet dinner at the Chemainus Theatre - then watch a delightful play. Return to the room around 10. Breakfast is included in the morning. Perfect. I can`t help but notice that there are MANY couples - often older couples doing the same thing. Enjoy!

    5
    « Chemainus, Town of Murals »

    This is an excellent hotel, great location, walking distance to everything, outstanding staff, facilities, and super clean! The breakfast is hot, varied options and large, attractive breakfast room. I would highly recommend this property.

    5
    « Best Best Western I ever stayed at »

    Lovely property in a small town. Large room with a king sized bed, refrigerator and Keurig coffee machine. Large LG tv and life is good in this room. Superior amenities. Hot breakfast with gluten free bread. Heated pool and super hot jacuzzi. Great gym. They even have treats for your dogs.

  • 4
    « Great place to stay »

    Booked on line from Toronto, turned out to be a great stay! So nice we went back the following weekend. Was house hunting in the area, the staff provided a lot of information on the area, and even remembered us from the weekend before at check-in. Clean, quiet, and the breakfast was well maintained and offered a great variety of foods. Beds were really comfortable.

    5
    « Comfortable and quiet »

    This hotel is off the beaten path and a real gem! Breakfast area is clean and well laid out. Food was good also. I had a single queen suite (room 308) which was very clean and comfortable. Two flat screens, one in the living area and one over the desk which can also be viewed from the bedroom. The only annoyance was that my desk chair slowly leaked down so I had to keep raising it back up. They use Keurig coffee machines in the kitchenettes which are great for one quick cup if you're up and out the door early (pretty much the ONLY way I travel). I'd recommend this hotel to any of my friends and colleagues.

    5
    « Great Match »

    This was the perfect match for our hotel and theatre weekend. Excellent hotel with great amenities; pool, hot tub, and a great room made our well deserved weekend away a wonderful experience. Within walking distance to the Chemainus Theatre to take in a play, as well as walk through the small town of Cheaminus to see the murals and do some shopping. Will be back!

    5
    « Theatre Dinner and overnight »

    Very pleasant stay, good food and Chemanius theatre and dinner first rate. Hilda's Yard very well done, funny play. Very enjoyable day and evening. After checkout visited a number of local shops with interesting, eclectic products.

    5
    « Bonus room for the price »

    Last minute stop with no reservation, my wife and I graciously welcomed to a mini-suite at what I consider a standard rate - wanted to stay longer but had other commitments. The complimentary breakfast was complete with fresh fruit, yogurts and an excellent choice of hot items. Great value all around.

    5
    « Outstanding »

    One of my favourite hotels in BC for business travel. Beautiful quiet suites, excellent pool/hot tub, and decent hot breakfast. Staff are very friendly and will go out of their way to help. I stay here for extended 4 to 5 night stays, and will come here instead of Nanaimo if I am working in the area.

    4
    « Enjoyable stay during vacation trip »

    My wife and I were very satisfied with the quality of the hotel staff as well as the physical facility. We received a warm welcome and send off as well as excellent service during our brief stay. The facility is well maintained and is conveniently located on the edge of this quaint community. We were especially impressed with the care taken by the front desk staff to ensure that we were satisfied with our check in and our room.

    5
    « Theater Package Deal »

    Using this hotel was part of a Chemanius theater dine/show/stay. Lots of fun. We had a lot of fun touring area. It's a great option for anyone living on mainland or for out of town visitors. I think I'll make it an annual event.

    4
    « Nice hotel »

    I agree with a previous reviewer that I am unable to fathom what singles out Chemainus but it provided us with a good base for 3 nights to go out to Port Renfrew and north to Cathedral Grove and surrounding area. The hotel was very comfortable and the kitchenette allowed us to have some meals in which was nice after travelling around. Breakfast needs to be worked on, especially bread and pastries, and the pool area needs upgrading but overall a nice hotel to stay in. Unless we missed something Chemainus is not overflowing with places to eat so a kitchenette might be worth considering

    5
    « Charming Getaway »

    Comfortable room, very helpful staff, excellent complimentary breakfast and perfect location for seeing the local sights. We will go out of our way to stay at this particular Best Western the next time we visit in the area.

  • 5
    « Picture Perfect »

    Not much to say when complete hotel is excellent. This was my second stay and would definitely return again. Spacious and quiet rooms with excellent bed. Very, very clean. Excellent breakfast. Highly recommended.

    5
    « Review of Chemainus hotel »

    We were very impressed with this hotel. The cleanliness & new condition of the carpets, furniture, linen (including mattress) was excellent. The breakfast was very good as well as the number of tables available. We would definitely use the Chemainus, B.C. hotel again. All the staff were pleasant & helpful.

    3
    « Best hotel in Chemainus by a mile »

    You need to keep your expectations in check before you check in to The Best Western Chemainus. I am not exactly sure what the attraction of Chemainus is in the first place but the hotel is modern and clean and the staff are friendly. Chemainus itself is not a big town, so not exactly sure where the centre is, but this hotel is slightly out of town and there is nothing much around other than a pub across the road (more on that later). The golf course is also nearby and actually looks like quite a nice course, although I didn't look closely. Our room actually looked out the back to a fuel depot, so it was nothing to speak of and in fact the trucks running in and out continuously were throwing up plumes of dust, which meant the window stayed closed. The room has a wall mounted air conditioner which constantly switches on and off during the night trying to regulate the temperature, so apart from being noisy, the temperature goes hot and cold all night. The hotel has cable TV and a good selection of channels, apart from the most useless remote control I have ever encountered. The free WiFi is good and fast. One very nice feature is a decent fitness room which is fairly well equipped. Much better than you would expect from a 3 1/2 star hotel. There was a buffet breakfast served, which smelled pretty good, but the feeding trough was fully occupied when we tried to get some food, so we gave up. I mentioned that eating venues within walking distance of the hotel were scarce. The only place we found was directly across the road - the Horseshoe Bay Pub. What a shocker. It was comedy night and we were only allowed in if we paid the $12 door charge each. The wine was straight out of a cask and the food was very ordinary. But the worse aspect was the comedy. That was crude, vulgar and revolting. They should have paid us $12 to suffer through. So give that place a big miss. You might have to drive down to the centre of the town for something more edible and bearable.

    5
    « Very nice stay »

    I have stayed at this hotel many times and I will keep coming back if this service level and quality standard is maintained!! Excellent room, excellent location, excellent breakfast, and a very professional staff. The quality of the room is very unique and comfortable, the suites are spacious and well stocked with everything I need when I arrive.

    4
    « Great Stay - Good people »

    Got a room at the last minute after a long day. Great hotel with very helpful staff, that made dinner reservations for us while we were getting our luggage up to the room. The room was clean and very well appointed. This would be,..will be a hotel that we will stay at again when we are in the area. Bicycle friendly hotel.

    5
    « Excellent stay ! »

    We loved this hotel. Very nice and clean and comfortable. Good selection for breakfast ,although the sausage was overcooked. Bed was comfortable and was quiet. We enjoyed swimming in the pool. Will definitely stay here again!

    5
    « Short and Fantastic Stay! »

    We booked a night in this hotel on the way to an early Vancouver ferry ride. Super clean and convenient to the highway, but a bit farther to Departure Bay than we realized. Still glad we stayed. Loved the warm cookies upon check in. Were upgraded to a better room at no extra cost because we wanted to be away from the elevator. Pool was cool, hot tub was hot! Jennie at the front desk was so helpful and gave recommendations on seeing the town murals and a great place to eat. Highly recommend this hotel for value and friendly service!

    3
    « Two bedroom?? »

    Don't be lured by the term "Two bedroom suite". The room was only slightly larger than a one bedroom, and only had one bathroom. It was much too small for four adults. The living room was actually smaller than the living rooms in the one bedroom suites. Additionally, the A/C units are a bit noisy, and there is very little closet or dresser space in this room. The service and breakfast at this hotel however, was very good.

    5
    « Excellent service?? »

    I have nothing but good to say about the staff, both the cleaning staff and the front desk. The room was kept clean, the breakfast was great, and the front staff where helpful even when busy. All were friendly, polite and went out of there way. The location was perfect, close to everything. Chemainus is a nice town with lots to see. Beautiful murals and sculptors.

    5
    « Off The Highway »

    This hotel was very quiet and off the main highway. It has many amenities including an excellent breakfast, pool, a large gym and fast WiFi. It also has both regular rooms and suites. The rooms are well lit and use bright colours. The staff are very friendly and the prices are quite reasonable for Vancouver Island.

  • 5
    « FANTASTIC! Great hotel and staff »

    We are enjoying a wonderful stay here. The hotel is fresh and new. The front desk are very good at what they do.The pool and hot tub is mmore than what we expected, as was the well designed room. Excellent value at this hotel. HIGHLY RECOMMENDED!

    5
    « BW Chemainus is a great plate to stay! »

    I stayed at the Best Western in Chemainus for the first time this week. Lovely hotel with all the amenities. Family and pet friendly as well. I would highly recommend you put this hotel on your list of places to stay on Vancouver Island.

    5
    « Great Hotel »

    Very nice rooms, good amenities, great breakfast, reasonable cost. My only complaint would be with the pillows - the beds were excellent, the pillows were awful! Bottled water was provided the first day but not following days - I was told they were trying to "reduce the footprint".

    5
    « Fantastic Hotel at a very good price »

    We loved everything about this hotel. The pool was lovely. The room (a suite with balcony) was super lovely. The breakfast was ample & kids had an awesome time making their waffles each day. The staff were beyond pleasant and helpful with everything - places to eat, arranging horse & carriage mural tour with pick up from hotel - that was excellent! It was a pleasure to stay here - a relaxing part of our vacation.

    5
    « Chemainus Solace »

    The Best Western Chemainus Inn offers a very clean and comfortable stay in very nicely appointed rooms with comfy beds. They offer an excellent hot and tasty breakfast per stay with newspapers for reading, the staff is cheery and courteous and knowledgeable about the area. Chemainus is a quaint hamlet by the water with access by ferry to nearby islands. Chemainus Dinner Theater host excellent entertainment put on by local actors. Great value for all the family!

    5
    « Enjoyable, comfortable stay! »

    Had a wonderful experience at this hotel and the surrounding city of Chemainus is fun to explore as well. Staff were all cheerful and helpful, the continental breakfast was always hot and plentiful and the room was really nice as well.

    5
    « Good clean hotel, reasonable priced »

    The hotel is fairly new and is fairly well appointed. It is not 5 star luxury but it is very clean and comfortable. Beds are good as are the pillows. I would recommend staying there. The breakfast in the morning is a fair make your own breakfast that is cleaned and restocked well.

    5
    « Wonderful place to stay »

    Couldn't have been a Better Hotel, the Beds were Very Comfy, Clean & the Staff even phone to the room to see if it met our Expectations, Staff was very friendly, helpful & Breakfast had a Huge choice to choose from & very tasty. Would Definitely stay there again.

    5
    « Best Western Hotel »

    This is the 2nd time we have stayed here, and have nothing but the best things to say about it. We again, were given a suite, and a complimentary breakfast. Nice welcoming lobby entrance, and everything was very clean. Service also was excellent. We purchased a Chemainus Theatre package, which included this hotel.

    5
    « Nice hotel, friendly staff »

    I recently stayed here on a bus tour with my mom and grandma. Upon arrival, we were greeted by the Manger, welcoming us to the hotel. There are cookies at the checkin desk for the guests. The room we had was a 2 room suite with a kitchenette. It was very nice and clean. The hotel is fairly close to the Chemainus Theatre where they have a dinner and a show. The breakfast in the morning a good variety of stuff, including nutella packets and whipped cream for the waffles. When we left, the manager came on the bus to say goodbye to us. The way we were greeted and sent off from the manager was a nice touch. I definitely enjoyed my short stay

  • 5
    « Absolutely a great hotel »

    Whenever we travel to Vancouver Island, and are in this area, we always book this hotel. The staff & management are very friendly and helpful. The breakfast has a wonderful choice of food & beverages. The rooms are very quiet, comfortable and clean. There is also a kitchenette complete w/fridge, microwave, stove & dishwasher. We also enjoy the fact that they have REAL glass glasses in the room, and we can even enjoy a glass of wine in a real wine glass. The town is within walking distance, where one can enjoy everything they have to offer. If you don't want to walk into town to have dinner, there is a great little pub across the street that has good pub fare.

    4
    « Pender Island Yacht club Chemanuis Lunch and theatre »

    Wonderful friendly greeting....excellent cookies ?? to tie you over while checking in . Absolutely pristine rooms......all of the staff couldn't do enough for you...the continental breakfast was delicious esspecially the waffles. The Sawmill Restuarant minutes away was recommended and was a friendly dining experience , not to mention delicious menu.

    5
    « Wonderful getaway in a top notch hotel! »

    We had a wonderful stay at this hotel. The staff were very friendly and cared about our comfort. The room was immaculate with all the amenities and very comfortable. We packaged our stay with the Theater/dinner and with the wonderful breakfast at the hotel the next morning we felt as if our one night stay was truly a Holiday. We enjoyed the clean pool and fitness room, as well. It is close to the little town of Chemainus and enjoyed walking through the shops and down to the water. We will definitely stay here again. A first rate Best Western!

    5
    « Would definitely stay here again! »

    This is a beautiful, clean, comfortable hotel. The staff are friendly and helpful. Our room was beautiful, we had a small suite. The free breakfast was fresh and hot, with just enough variety to please most everyone. The pool and hot tub were an unexpected treat.

    5
    « Best place to stay in Chemainus »

    Combined hotel with Theatre performance. Clean comfortable rooms with a helpful, professional and friendly staff. Good variety at the breakfast buffet. The breakfast room can be very crowded at peak times. Hotel located across from a golf course and is about a 10 minute walk to the town centre. Another very pleasant stay in Chemainus

    5
    « The Best Best Western We've Ever Stayed In! »

    From the moment we entered, it was different - cleaner, more welcoming. The welcoming cookies were perfect. We were traveling with another couple. The two bedroom suite we had reserved was great. The living room gave us a place to converse. 15 minutes after we arrived, the front desk called and asked if everything met our expectation. We used the on site laundry - it was clean and in working order. Breakfast was the most extensive we had ever had at a Best Western. Nicely displayed, full platters, nothing looked like it had been there for hours. In talking to the dining room staff, we learned they have won numerous awards including #1 in British Columbia and #3 in North America. We were not surprised! (She noted that was as high as they could go as the other two have on-sight restaurants which they do not.)

    5
    « Amazing staff, great hotel »

    This is my second stay at this hotel in the last week and each time I've been amazed at just how friendly and helpful the staff are. It's like I'm visiting a luxury hotel where my every request is attended to. Add to that the fact that the rooms are in top shape and well appointed, and this is simply a great little hotel in a fun little town.

    4
    « Surprisingly Good »

    We recently stayed overnight as we were in town for the theatre. Although we booked a few days ahead, we got the very last room which was a handicap room. When we checked in, the room wasn't quite ready so they invited us to have a seat in the lobby and they served us lovely cookies and our choice of beverages. 10 minutes later we entered our bright, large, well equipped room. Within 20 minutes we got a call asking if we needed anything and wishing us a happy anniversary. This is a hotel that is clean, has well trained, friendly staff and knows how to serve guests. The free breakfast in the morning is more than adequate and again the staff was terrific. One point to ponder: We didn't eat dinner before the theatre and when we exited, we drove around the town looking for a place to eat. It seems there is nothing after 9 pm. Perhaps the hotel would consider offering a small cafe for the starving masses in the late evenings??

    4
    « Overall it was very good »

    We were impressed with the hotel when we first checked in...friendly staff, cookies, cleanliness, amenities etc.....until we got to the pool and the morning breakfast. The pool is very COLD and it starts at 3.5 feet...not good if you're travelling with little kids! The morning breakfast had a lot of nice options and was presented well...the problem was for a 75 room hotel only having 11 tables is ridiculous! Why they couldn't open the conference room to alleviate the congestion was explained to me that they had booked it for a conference and were unable to do that. When I complained I had the pleasure of meeting Shane the Asst Manager (?) as he was very apologetic. Still eating bacon and eggs etc while standing with a 3 yr old and a baby is not that easy. Yeah, I'd probably go back as this is the nicest hotel in the Cowichan Valley.

    5
    « Wowed! »

    My husband and I were blown away by the amazing customer service we received at the hotel. Every staff member we came in contact with was friendly and helpful. This included housekeeping, reception and management. Also, the hotel is clean, modern and a very pleasant place to stay. The rooms are large and comfortable. We definitely recommend it and we will stay here when we next visit.

  • 5
    « Top Notch »

    Excellent price with excellent amenities. very clean. Good breakfast and with a very competitive price. Very friendly and helpful staff. Tried to stay there on our return journey from Victoria but was disappointed to find it full. 10 to 15 minutes walk into Chemainus (2 minutes drive. Chemainus itself is a really quaint and clean town/village with all the Muriel's covering the walls to investigate.

    5
    « An excellent stay & awesome staff »

    We recently stayed at the Best Western Plus Chemainus Inn for 3 nights & thoroughly enjoyed our stay. Staff were incredibly nice & helpful and all go out of their way to help in whatever you need. The breakfast that is served 'till 10:00 am is one of the best I've had with a great selection of sausage, bacon, eggs, waffles, pastries, etc. The rooms were spacious & very clean and although the air conditioner was a little loud, it's pretty much standard everywhere you stay in my opinion.

    5
    « Best accommodations in Cowichan Valley »

    We stayed here last week, almost by accident because almost every other accommodation in the Cowichan Valley was sold out due to the Sunfest Country Musicfest. Shane and his staff are enthusiastic in their efforts to make our stay enjoyable. The free newspapers, cookies at the front desk, willingness to accommodate pets and spotlessly clean premises rally add to the experience. The complimentary breakfast is robust ... no tired muffins and bland coffee here but freshly and piping hot eggs, bacon, sausages, yogurt, granola, fruit and so on. We had to leave at 4 in the morning to catch a ferry and even at that time of night the light staff on duty had fresh coffee and a road bag filled with snacks at the ready. I grew up in the area and can confirm that you won't regret staying here. Cheers

    5
    « Great Staff »

    Stayed for one night. The rooms are efficient in that they have a little kitchenette in the queen suite. Rooms could be a bit cleaner (floor by the fridge area). Not a big issue. The staff in all my travels (Europe in Oct for 6 weeks) have to be the nicest and happiest I have run across. The front desk is welcoming and knowledgable and even the hotel room servicing folks had a smile. The breakfast is way beyond what I have seen at a BW previously and I was impressed. The blond haired lady who runs this area ... one can tell she takes great pride in her work and her happy mood starts the day off right. Having a selection of papers (Globe/TC) is also a nice touch Good job folks. Maxx Comox..

    5
    « A cozy "home away from home" »

    We were pleasantly surprised to discover that staying at this hotel for 5 nights was a better experience than most hotel stays we've had. Why? Because while we have dealt with competent, friendly hotel staff before, the people who look after guests, from the front desk staff to housekeeping to breakfast room servers, seem genuinely happy and proud to work here, and this came through in spades whenever they interacted with us. Many award plaques dot the wall: now I know why. This is the first hotel I've also been to that offers free pet treats in the lobby along with free oatmeal and raisin and chocolate chip cookies to the human guests! Bright, clean, quiet, cheerful, and family-friendly, their included hot buffet breakfast is a great way to start your day.

    5
    « Most Inviting, Refreshing & Pampered Stay »

    For a quick getaway to see new places, we found this pet-friendly inn on Vancouver Island. What a treat! We were pampered, our 2-year old dog was spoiled and we saw some beautiful areas! Any question imaginable was not only answered but welcomed by the front desk staff! The housekeeping staff made us feel like we were their most important visit of the day! A variety of offerings started each morning with a hearty and yummy breakfast served by such friendly people! Our large suite was quiet, with a very comfortable bed, extremely well appointed with a perfect floor plan and made a perfect place to relax from a busy day and plan the next one! Location is not only extremely convenient to town, but easy to head north or south and visit all the neighboring communities. We loved it and were made to feel like special guests!

    5
    « excellent hotel »

    Easy Access off Trans Canada Hwy ? warm welcome with cookies. Nice large suite with separate bedroom area, clean. Excellent wifi ? hot plate, fridge and utensils Excellent breakfast with lots of choice Restaurant across from hotel and also a short drive away.

    5
    « Home away from Home »

    If you are looking for a hotel property that offers a special experience...this is the place....the staff and attention to details are the excellent touches that make your stay....As a diamond rewards member, I have had the opportunity to stay at many properties BW has and I must say that this is one that I will hold high to compare others to. The management and staff show that it is also the small things that add that special touch. Well done! Check it out...

    5
    « A great place to stay ?? »

    We were hoping for a couple of restful days on Vancouver Island, and both Chemainus and this Best Western Plus more than filled the bill. We were warmly and graciously greeted and pleasantly surprised with an upgraded room. The well-equipped kitchenette was a plus, and the room comfortable and quiet. The property was spotlessly clean and well maintained. The breakfast buffet was significantly better than average. The staff was friendly and helpful, and those warm cookies at the desk were delicious. We'll be back.

    4
    « Great Hotel »

    We were in a room on the 4th (top) floor of this very clean, quiet, and upscale ( for a BW ) hotel. The check-in was fast and friendly, the business centre was easy to use, the beds were comfortable, and the breakfast was wonderful- more variety than we've seen before. I would stay here again anytime I was in the area.

  • 5
    « A Truly Great Place »

    Chemainus used to be a mill town then when the mill closed it really-invented itself,but who knew you could find one of the best Best Western hotels or best of any other similar brand in this small town. I normally rate hotels well if they are clean, comfortable and friendly. This hotel has all of that and more. It starts with all the little things. Two suitcase racks in each room, real glasses, real plates at breakfast together with real cutlery. Three different coffees, pastries that taste like they are from a real bakery, strawberries and whipped dessert to top off the waffles. For motorcyclists there is a special parking spot complete with wash station. The staff are friendly and helpful. The manager was in full evidence talking to guests. It also has a good pool, hot tub and exercise room. Highly recommended if you are travelling on Vancouver Island and need a good place to say.

    1
    « Deceptive booking policy - both Expedia and BW not helpful »

    Cancellation/ change policy NOT transparent. 2 night minimum stay NOT mentioned ANYWHERE on their website. BW refused to decrease booking from 2 to 1 night; Expedia didn't advocate. Expedia told me when I called that yes, I had called in the right time to have a FREE cancellation or change HOWEVER, the only change they COULD NOT DO is go down to 1 night, since BW has a 2 night minimum booking policy that is stated NOWHERE.. They simply said had I booked for 1 night only, then they would have known it was a 2 night minimum. However, having booked 2 night initially, i was NOT informed that I could change anything EXCEPT decrease to 1 night. With the amount of fine print you have to go throught, when something like a 2 night minimum in the summer months is not stated explicitly, it is frankly deceptive. And then when they refuse to do anyting about it.

    5
    « bit of a hidden gem »

    just north of Victoria - seems like new property - very professional and helpful staff and the room was a terrific surprise wrt its size and had a kitchenette which we didn't expect. Very clean as one would expect from BW. Staff directed us to good local eateries and suggested unique things to do.

    5
    « Theatre package »

    Excellent hotel to stay at while attending the Chemainus Theatre presentation. Five minute walk to the show and rooms extremely clean and staff efficient and friendly. The package that is offered in conjunction with the Chemainus buffet and theatre a great get away. The hotel breakfast has plenty of choices. Good value.

    4
    « Great location worth a stop on Vancouver Island »

    Nicely appointed room, small fridge & coffeemaker. Loved the make-up mirror in the bathroom. Very firm bed - a bit hard on the back. Woken early by truck traffic. Breakfast was included. Great location as 1hr north of Victoria ferries & nearby to Saltspring & Thetis Islands and a 2 minute drive to the famous Chemainus murals.

    5
    « Great Place to Stay in Chemanius »

    Very clean, comfortable beds, Friendly, professional staff. Great value. Impressed by the breakfast selection which was included with the price. Checked out the pool and hot tub. Again very clean and in good condition. Would stay here again when travelling in the Cowichan Valley.

    5
    « BW in Chemainus »

    Good clean hotel with a great atmosphere. Many activities can be booked right from the hotel. Breakfast had a wide variety and was good Rooms were comfortable abnd clean Staff was excellent, knowledgeable and very helpful

    5
    « Gem of a hotel! »

    This is a hotel what other hotels should aspire to! On the outside it was clean and tidy, and the grounds were beautifully manicured. There was even a special parking spot for motorcycles...and a hose and bucket were provided for washing even! We noticed a water bowl for dogs at the entrance...'always nice to see caring touch like that. The staff are friendly and attentive, while being professional and efficient. Their breakfast service is the best I've ever seen at a Best Western hotel. Real china plates and metal cutlery are a classy touch, as well as being environmentally friendly. My vegetarian sister was able to find plenty of veg-friendly offerings. If my travels ever bring me to this area again, I will DEFINITELY stay here again!

    5
    « Golf Trip »

    Excellent in all regards. Quiet, clean and has a pool and fitness center. Right across the street from a golf course and not far from downtown. Offers in house massage therapy (must book) and tours of the world famous Chemanius murals.

    5
    « Must stay here »

    The entire staff at this hotel was professional and friendly. The grounds, lobby and dining area were extremely clean. The free breakfast was outstanding. Our room was delightful with a cute little separate bedroom. We will definitely stay here again and recommend it to our friends.

  • 5
    « Great stay for our holiday! »

    First of all we can't say enough about the friendly staff at this hotel, from check in to housekeeping, they all made us feel welcome and were very friendly and extremely helpful. We had the one bedroom suite with a sofa bed. It had a kitchen area which had basic kitchen supplies, dishwasher and fridge. We had our dog with us and this is a very pet friendly hotel. They supplied 2 dishes, dog blanket and treats for our dog. Very nice touch. The rooms were nicely decorated and very clean, the A/C worked very well. There was a boil water advisory in Chemainus while we were there, we were informed right away by posting around the hotel and by a letter slipped under the door. Able to get extra water bottles for our use or for the dog. Buffet Breakfast was really good, lots of different choices and they have a waffle machine, my grandson loved making his waffles every morning. We would stay here again and I will be telling family and friends.

    5
    « great location »

    We have stayed here 5 times over a span of 6 years and each time we are very satisfied with our room,staff,breakfast and overall experience.We would highly recommend this hotel .The location is perfect for us as we have relatives in Chemainus.

    5
    « Convenient »

    This Best Western, is close to all the things, you might want to do in Chemainus. Walk to the golf course; walk to 1892 pub; walk to live a theatre production. The staff are lively, and engaged. the breakfast buffet is over the top: what a selection. And the rooms: they are large; furnished very well; all the "trappings" of home- you will love the sleeping accommodations.

    5
    « Brilliant Wedding Reception »

    We searched for a facility for a small (36 pers.) private wedding reception, and requiring 9 rooms. The Chemainus Best Western Inn agreed to accommodate us. We couldn't have chosen a better place! From Management down to kitchen help, we received professional, courteous, helpful and wonderfully friendly service. The guests in our party were from both Canada and Denmark and every single person confirmed the comfort and spaciousness of the suites, and the friendly and helpful staff. If you have a small function in the afternoon/evening, we couldn't recommend Shayne and his crew more highly!

    5
    « Excellence everytime »

    We have been staying at this hotel ever since it opened (10Years) and have always had a first class experience in every way. I would highly recommend it. This last visit, I was really pleased that they had decided to keep bacon on the breakfast menu!

    4
    « great value »

    we had a really enjoyable stay if only for 1 night, it was a pleasant clean room , decent bedding. no problem with parking. We really enjoyed the breakfast, lots of choice.We would stay again and recommend this hotel

    4
    « Hotel/Theatre Trip »

    Everything was fine, no problems or complaints, a very nice breakfast.. Parking is good and the staf are friendly and efficient. I will recommend this theatre/hotel trip to friends. Very good TV service.

    5
    « Wonderful Weekend Stay »

    Was in Nanaimo with my wife for a family event and we were pleasantly surprised by the excellent service and great room provided at the Chemainus Inn. Great breakfasts, pleasant and helpful staff, with great amenities and clean and spacious rooms.

    5
    « More than a five star hotel »

    This hotel is first rate and I would have given it a 10 if I could. We've travelled all over North America and I can honestly say I have never met such a happy, helpful and friendly bunch of people as the management and staff at the Best Western in Chemainus. Peter, the General Manager, and Shane, the Front Desk Manager, bent over backwards in order to accommodate us when we booked for one week and then wanted to extend our stay for over a month. This was no easy feat considering June is one of their busiest months, and we are very grateful to them. We've got to know most of the staff and we feel like we're staying with friends rather than in a hotel. The rooms are spacious, modern and very comfortable; the queen suites have a kitchenette and everything you need to prepare a meal if you don't feel like eating out. Their complementary breakfast is consistently the best we have had in any hotel, with a good selection of hot and cold items, and everything is very fresh. There is a good size swimming pool and hot tub plus an exercise room. The hotel is pet friendly, and there's a nice walk on a rail trail beside the golf course across the street, as well as a couple of parkettes right behind the hotel. The town of Chemainus is a five minute walk from the hotel. Chemainus is well known for its beautiful murals and also the Chemainus theatre which has some very good shows. The town doesn't have a great selection of restaurants for an evening meal, but a short drive up the highway will bring you to Ladysmith where I would recommend the Fox and Hounds Pub. Drive a little further and try the Crow and Gate, an authentic Sussex English pub with lovely gardens and outside tables. You can't beat the food and ambiance, but get there early because it's a very popular spot.

    5
    « #upgrade »

    There is nothing better to hear when you are checking into a hotel than you have been upgraded. We were pleasantly surprised, travelling with my sister, it was a great end to a nice day. This hotel staff work together to make everything really nice. The checkin was smooth, the breakfast was delicious, well presented and offered a lot of variety. Checkout was smooth, no challenges. I would have stayed two nights, but only planned for one.

  • 5
    « Fabulous Room - Great Breakfast »

    We were upgraded to a King Suite as we are loyal Best Western guests. The room felt very much like a modern one-bedroom apartment, with all the amenities. The breakfast was the best we've ever had at a Best Western Hotel - or any other similar-sized chain hotel. Bravo to the management for thinking outside the box for the breakfast wrap and the freshness of the offerings!

    5
    « Studebaker Car Owner Convention »

    Excellent hotel for our group. Great breakfast. Rooms very comfortable. Hotel was in walking distance to the heart of the town. A brew pub was across the street from the hotel and served excellent food and beverages.

    5
    « Exceptional all around »

    One of the best places to stay on the island. Front desk service always five star. Great breakfast every time. The suites are so roomy and bright, always clean and so comfortable. Some rooms have balconies. Walking distance to Chemainus.

    5
    « Is this the next Four Seasons?? »

    I travelled to many cities in the world often staying at high end hotels and boutique properties. I know what it's like to enjoy the services and standards of these 4 diamond rated hotels and have come to expect that wherever I travel. This property ranks high on my list and could easily be ranked alongside some of the highest raging properties. Don't let the brand fool you. I've been to this hotel many times and every visit I'm met with friendly professional staff, a clean environment and the comforts of home since the rooms have kitchenettes and all the amenities you need. All details are accounted for right up to the dog bones and embroidered towels set in the lobby for the little 4-legged friends that might accompany their owners. The hotel hosts everyone from sports teams to theatre goers (they have a theatre package) to couples to families and everyone is well looked after. Set in a charming community this is a super find and I highly recommend it to anyone. The best news is that it's easy on the budget offering what I would deem as good value for the money. Breakfast and parking are included and there are an indoor pool, laundry and plenty outdoor green space. Outstanding. I love coming here.

    5
    « "The last thing our guests remember "Great Breakfast »

    When I complimented the young staff member what a great breakfast on our second morning statement was "The last thing about the hotel stay guests remember is the breakfast: How true although there were no other complaints either. We were there for my husbands funeral, not exactly the most fun thing but the staff made us feel so welcome and the breakfast rates as one of the best we have had.

    5
    « A wonderful surprise. »

    The Best Western Plus on Chemainus turned out to be a very pleasant surprise. The room was one of the nicest hotel rooms we have stayed at in a long time. We loved the feel of it, as it was broken into separate rooms, so it felt like a real home. I could stay there for a few months! The swimming pool and hot tub were lovely and the breakfast buffet was excellent with a great selection of hot and cold fare. The other great thing is the location. It's just close enough to Chemainus to walk the distance without being in the hub. The association with the local theatre is great too, and the staff is very friendly and helpful. We loved the movie posters in the hallways. We would highly recommend this hotel. The windows open too, which is a big bonus.

    5
    « Chemainus Excursion »

    We had a very pleasant stay under short but extreme family circumstances. Great staff and service made us feel comfortable and at home. Very clean rooms, excellent wi-fi and breakfast offerings. Quaint township with lots to see, good food at the Old Mill Restaurant.

    5
    « Great service with excellent free breakfast »

    We were upgraded to a corner suite with all the modern amenities. Breakfast had quite a variety of items. Loved the cedar smell of during our morning walk. The town is within walking distance. For theatre buffs there are 4 shows remaining. FOOTLOOSE is coming in June 10. I believe there are packages available so check it out.

    4
    « Love a free breakfast »

    Nice clean hotel, comfortable bed and pillows & friendly staff. Great hot breakfast with waffles eggs and sausage or bacon, fruit, cereal, multiple types of coffee, yogurt, toast, pastries, etc. Room included kitchenette and seating area and bed separated by sliding doors.

    3
    « you best love bacon!! »

    We stayed in a suite on the 5th or 6th floor. It was bright, clean and nicely equipped with amenities. They offer breakfast as part of the cost and the food was quite good and the dining area was neat and well managed. The only down side was the elevator shaft vented the smell of fresh cooked bacon from the ground floor into our room and floor around 6:30 in the morning. If you are vegan or a vegetarian you might be offended by it.

  • 5
    « Staff on arriving were most helpful and ever so friendly »

    Very clean, quiet, a little out of town but walking distance from all interests. Great breakfast that stretched over several hours. Lovely clean swimming pool and hot tub. Exercise room included. Hot and cold drinks available throughout the day and night. Oh so comfortable. A very memorable experience.

    5
    « Great place to stay and enjoy a lovely small town on the ocean. »

    Well located, well run and well kept property with easy access from the Highway but far enough off it to have perfect solitude. The Town of Chemainus is a beautifull, small and very artistic one with many excellent murals on building sides and frontages. Perfect place to wander and enjoy.

    4
    « Our Stay at Best Western »

    My fiance and I stayed in Chemainus for my Birthday as well as a little bit of R&R. Our room was great the only downside I would say is that their check out time is really early. We over slept and had to be out almost immediately. We thought about staying but, we had other affairs that came up and sadly couldn't. However, the staff was really nice and did give us the extra time to get our things ready. We had a great time! Just wish your check-out time was at least 12 noon or 1pm.

    5
    « A great stay »

    From check in to check out 2 days later we were impressed with this property. The complimentary breakfast was the best I have ever had in terms of Choice,quality,presentation and duration of service.. Complimentary newspapers (local,provincial and national) were also greatly appreciated. My wife raved about the fact that although we didn't bring her dog there were towels to wipe dog paws, dog treats and water out for any that did.have a pet. The location in Chemainus was well signed from the highway and located directly across the street from the Horseshoe Bay Pub which werved a very excelllebnt dinner at reasonable cost.

    5
    « Best Western Plus Chemainus »

    We picked the Best Western in Chemainus because of its proximity to the Chemainus Theatre. The hotel staff were extremely friendly, the rooms were great, complete with fridge, lots of glasses, comfortable beds, etc. The continental breakfast was a definite surprise. The best selection we have ever had. I would definitely recommend staying here the next time you are looking for a room in Chemainus.

    4
    « Chemainus »

    Nice clean, quiet hotel in Chemainus area. Not a bad location and lots of parking. Even in a room next to the elevator, the room was quiet and comfortable. Don't forget to try to complimentary breakfast area - good selection of basics and the area is kept wonderfully clean.

    5
    « Chemanius package »

    Hotel has a wonderful breakfast. Spotless rooms. Wonderful staff. The package of hotel and Chemanius Theatre makes a wonderful get away. Highly recommend adding the buffet dinner at the theatre before the performance. Hotel is a 10 minute walk away or there is lots of parking nearby.

    5
    « Very Clean and tidy »

    I have stayed here a few times and it has never been anything else but clean and tidy with a very professional staff. The rooms are extremely comfortable and well appointed. The parking area is close to the entrance.

    5
    « Best Western »

    We have stayed in many Best Westerns in many different areas in Canada & USA. This one was by far the finest of all of them. We expected a hotel room, but had been given a suite with separate bedroom, and kitchenette with a dishwasher. The breakfast was incredible. Never have had such a variety of food.

    5
    « Top Best Western on our trip »

    Spent a week traveling around Vancouver Island south and stayed in three Best Western Plus properties. Our stay in Chemainus was the best with wonderfull staff, a great breakfast and enjoyable hot tub/pool.

  • 5
    « Best Western Hotel »

    I purchased for my husbands birthday, a package deal from Chemainus Theatre, for live event- Ring of Fire (tribute to Johnny Cash). Included was a fabulous Buffet Dinner at the theatre, 1 night accomodation at the Best Western, and breakfast at the Best Western. This was one of the nicest Best Westerns we have ever stayed in. We had a beautiful suite with kitchenette, and separate bedroom. Breakfast was included, and it was one of the best we have ever had at any Best Western. Everything was great, and it was a fabulous weekend,

    5
    « Wonderful Stay! »

    This is a great hotel. From check-in, to check-out, the stay was pleasurable. The room was nice and useful as we had a suite with a kitchenette. This hotel has a complimentary breakfast feature which had everything from toast to home-made waffles. The lobby is nice and welcoming and they even have treats out for your dog (if you have one)

    5
    « Elf »

    My daughter and I had the most amazing time! We were given a present for one of the Chemainus packages. Dinner show and hotel. Extremely good price for what you get. The Best Western have the best staff, friendly, accomodating, very clean. My favorite part is waking up in the morning and going for their continental breakfast. You can even go in your housecoat if you wish! I recommend this little getaway! Very relaxing and enjoyable. Melinda and Nicole

    5
    « Wonderful Hotel »

    On March 29 we had the pleasure of staying at this wonderful place. After our recent negative experience of Ramada Victoria, this place is a breath of fresh air. Spotlessly clean, spacious rooms, friendly and helpful staff and lovely amenities. This hotel has a lovely indoor pool and hot tub and offer a free breakfast as well. The breakfast is probably the best hotel breakfast we have ever had, offering scrambled eggs, crispy bacon, fresh cubed potato hash row s, a waffle maker, cereal, yogurt, fresh fruit etc. we have stayed here before and will definitely stay again! We will definitely recommend it to friends and family!

    5
    « wonderful stay »

    The property is wonderful with a clean parking lot and flowers. The front desk folks are super helpful and friendly. The rooms are clean and stocked with high quality towels and soaps. The hypo-allergenic pillows are wonderful. The salt water swimming pool has been very nice to our skin. The pub across the street has good beer and food.

    4
    « Best Choice for Chemainus »

    Staff friendly and helpful. Rooms clean and comfortable. Good choice of items for the breakfast buffet , Breakfast room can be very crowded at peak times, however the staff were very pleasant and restocked the buffet items promptly.

    5
    « Great Place To Stay »

    Five star rating. You won't go wrong staying here and a must see to the Chemainus Dinner Theater. Great food and top notch shows. The Breakfast at the Hotel is excellent. This is one Hotel that cares.

    5
    « Best Western PLUS, Chemainus Inn »

    We stay at the Best Western whenever we are in Chemainus. The staff are extremely pleasant, helpful and cheerful. They go out of their way to ensure your satisfaction with all aspects of the stay. The rooms are clean and spacious. The buffet breakfast in the morning is nothing short of excellent. Very good value for the price.

    5
    « Perfect Staycation »

    We stayed at the Best Western as part of the Chemanius Theatre package. The rooms are lovely and comfortable. The free breakfast offers many choices. I appreciated the cut-up fruit choice. When I told the kitchen staff that the fruit was low, she quickly replenished it. Since we stayed Friday night, the breakfast room was full and we had to wait for an empty table. We had never stayed on a weekend before, and this may explain why the breakfast room which is quite large was busy.

    5
    « Great place to stay »

    It's a great place to stay for business, or family with/without pets. The room was very bright and clean, and in a good size. We had two queen size bed with no kitchen and the room did not feel crowded even with three huge comfortable chairs, a chest drawer, a size table, and a night stand. The building did not have the smell of fresh paint nor the hundred-year-old-mould smell. Breakfast was delicious and wonderful. Many choices between scrambled eggs, bacons, harsh browns, waffles, toast, bagels, muffins, 3 different kinds of cereals, 3 different kinds of juice, great varieties of tea bags, coffee, yogurt... And more! All included in the price of the room! If you have a pet staying with you in the room, you don't have to worry about bringing your pet's bowls. They have two huge dog bowls and a blanket ready in the room and that is very thoughtful of them doing that. By the entrance is a small side table. The towels on the table beside the dog treats is brilliant! Wiping your dog after a walk in the wet weather before walking through the lobby into your room, to prevent muddy dog prints and muddy splash everywhere from the dog shaking off the mud or water. I love this place and will definitely go back the next time we are in the area!

  • 5
    « Nice hotel, good location »

    Nice hotel, good location, good breakfast! Arrived early morning but got the room straight away which was nice! Friendly staff and right off the highway but close to town as well which makes it all very accessible. Nice restaurant across the road too!

    5
    « Spur of the Moment Adventure »

    Planned this weekend getaway last minute and was happy they were so absolutely accommodating to provide us a suite facing the water. Granted there were a few trees in the way but it was still a great view! Props to the Front Desk agent on the morning after check-in for helping find product for a bubble bath in the amazing bathtub in our room! It was definitely a relaxing stay and I appreciated the kindness of all staff throughout the weekend. I also appreciated that they were able to give us a late check-out so that we could go for a dip their salt-water pool prior to leaving.

    5
    « Always good »

    Best Westerns are always good........rarely have I had an unhappy experience at any BW. Always easy to find, modern and very well organized.......and often ideally located. Our experience with BW rewards program has also been especially beneficial.

    4
    « Very good on all counts »

    This place was a lucky find. From the moment we arrived, we could see that this was no run-of-the-mill Best Western, it was special. We were warmly welcomed by the Manager (who is from Liverpool, U.K.) and given an upgrade which turned out to be a spacious suite. The place was quiet, very clean, and obviously well run. The breakfast was bountiful and there was coffee to go. The manager apologized to us because the pool was being serviced so wasn't available. Its not that often you find this much attention to detail.

    5
    « Always the best service at this best western !! »

    I am a local and am also a customer of this hotel. I use the pool and gym facilities on a daily basis and I stayed here the night of my bachelorette party. The front staff are amazing , always super helpful ! Hotel is spotless and our guest room with the balcony was beautiful. Great continental breakfast, who doesnt love bacon ? Do yourself a favour and stay at the nicest hotel in the cowichan valley and visit cute little Chemainus !

    5
    « Intense Guest Focus »

    Clean, spacious hotel with a super attentive staff who recommend local attractions. Left behind an article of clothing with sentimental value; called on return home and they not only had it but mailed it back the same day.

    5
    « Great place to Stay in Chemeainus!! »

    I have stayed here many times as it is quite, clean, and well appointed, nor many negative items unless you get here when a hockey tournament is on and party parents show up. Only happened once. Management is now enforcing unruly partyers and tossing them out.

    4
    « The only hotel worth staying at in the Duncan area »

    A good hotel except for the breakfast, the latter being your typical carb-fest. This hotel is by far the best available in that part of Vancouver Island, even AirBnB has scant options. The hotel is quiet and clean.

    5
    « excellent »

    Great place to stay, very enjoyable.room configuration is excellent . especially when entertain guests. The breakfast is one of the best that we have found both in terms of hot and cold items. Will certainly be return in the Spring

    4
    « Clean, polite and great breakfast »

    Stayed at this hotel with our hockey club. The service was better than a lot of the five star hotels I stay at. The rooms were very clean and comfortable. The hot breakfast was fantastic when compared to other hotels offering a similar service. Of course we used the pool, hot tub and weight room; all of which were decent. We will definitely be returning to this hotel in the future.

  • 5
    « Quiet and restful »

    Wonderful pool and fitness facility. Excellent spacious rooms - I actually held a business meeting in mine. A decent breakfast with lots of choice is provided and there is a restaurant/pub across the street for other meals. The hotel is within easy walking distance to town.

    4
    « Great hidden hotel »

    This hotel is just of the hi-way south and close to almost everything on the southern end of Vancouver Island. Newer hotel with a great staff. Room had a good view and very clean. Good wireless internet. Better than most Best Westerns

    4
    « Great place to stay »

    Bathroom: has a deep soaking tub, hair dryer, and four sets of towels which is greatly appreciated along with the soaps and shampoo and conditioner. Closet: two suitcase holders, ironing board, iron, hangers, safe, extra bedding. Bedroom, it is in its own enclosed area with pocket doors. Queen bed, four pillows, two night stands with lamps. With the location of the bed within its own room, this provides for a most welcome night's sleep as it is quieter and darker. There is a desk with chair, a chest with three drawers, a small table with two chairs, another three drawer chest, padded chair, fold out couch, coffee table, small fridge with three shelves and a small freezer within the fridge. The fridge does have a lot of room to accommodate the supplies we stored for the three days we were there. There is a two element counter top stove, Keurig coffee pot, there are all the necessities for cooking plus the dishes and cutlery required. There is also a microwave, toaster, kettle and dishwasher. A dishwasher tab is supplied along with an esso scrubbing pad and dish soap. There are two regular coffee pods and two decaf coffee pods for the Keurig machine. The suite has two televisions. There is one to watch in the living room area and one to watch hanging in the hall across from the bedroom. The hotel has an elevator. There is a well-equipped gym on the first floor. The swimming pool was down for repairs when we were there. There are two top loading washers ($2.00) and two dryers ($1.50). Laundry soap is available in the vending machine for purchase (1.50) and dryer sheets for (1.50). There is a large selection for breakfast so if you leave hungry, that would be the issue of the traveler and not the hotel or staff. This hotel is very clean and this is something I greatly appreciate from the outside of the hotel and right from when one walks in through the doors and to their room. The laundry room, gym, etc., are all clean. The wonderful ladies did an excellent job of taking care of our room. The staff are very polite and helpful which only added to the enjoyment of the hotel. The front line staff that welcomed and checked us in and greeted us daily were great. The hotel is quiet.

    5
    « A must stay in Chemainus »

    We have stayed at this property 3 times now and always the same standards that we expect. The grounds and rooms are spotless because they have staff that know what they are doing when it comes to cleaning and maintenance. The pool and hot tub area is also a plus and we enjoy the fact that it is a mineral pool!

    5
    « Great stay at the BW in Chemainus »

    I have to admit this is one of the nicest Best Westerns we have stayed at. The reception was warm and cheerful. We were upgraded to a suite which was very nice. the hotel was clean and modern plus a great location in Chemainus. There was a great gym, pool and hot tub and the included breakfast was superb!

    5
    « Most accommodating! »

    We stayed in a pet friendly room and they sure do cater to the pets. When you enter the hotel lobby there are clean towels for paws, "bathroom" bags and cookies, then in the room is a bed, food bowls and treats:) Aside from the pet friendly aspect, after only 15 minutes or so of checking in they called the room to make sure it was up to our standard. They have great kitchenettes that cover all the bases and a free breakfast that is great!! Not to mention the staff, both front desk and cleaning were so friendly. This was our third time staying here and look forward to the next time!

    5
    « Excellent Stay »

    Excellent place to stay. Very clean rooms. Very friendly staff. Stayed in a pet friendly room. We were greeted at the door with welcome treats and more in the room as well as a bed and dish for the dogs. Nice touch. The best breakfast is here and included with your stay.

    3
    « Another Hockey Tournament In the Books »

    If you are travelling with a team or for a team event this hotel is fantastic as they cater to families. This is the second time staying at this property and this trip was much better in the fact that there was not a faulty heating system in our room and our room was quiet. Confirm your reservation before you go. When I had booked this property I specifically requested a corner suite like the one I had the year before. I even questioned the booking agent as the price seemed a little less than what I was expecting. I was assured our booked room was the same style suite as the previous year. Upon check in I found I was not in a corner suite as expected and an error had been made with our reservation. We were not able to change our room as the hotel was full. The room we had was great just not as big as the one the previous year. The hotel bed was very comfortable however the pullout couch needed a new mattress as you could feel the springs through the mattress (yes, I learned this the hard way by actually sleeping on it.) One of the best parts of our room is the full kitchen with dishwasher, cutlery, fridge, and stove. This is nice for families like us who travel a lot and just want to be able to make a sandwich for the kids or serve appetizers and wine with friends like we do. The kids loved the pool and I loved the equipment room which allowed me to dry hockey gear in another place other than our suite. Thank heavens for that! The staff also booked the dining area for our team to have a pizza party which the whole team loved. My only feedback would be to have more staff on in the morning when the mad breakfast rush is occurring. There were quite a few hungry kids waiting a long period of time for hot food items to be filled for the complimentary breakfast. It was a good 30 minutes before more eggs and sausages came out and for a hungry little hockey player that can be too long. I really do enjoy this hotel and the staff are really amazing at dealing with the volume of travellers. I would recommend this property all of my friends.

    5
    « Great stay »

    Not only was the reservation staff wonderful but so was the check in ,dining and room cleaning staff!!! So happy we booked a night there. The room ( 302) faced the mountains. Our unit had a mini kitchen. Chocolates on our bed. Comfy robes etc. Breakfast was full, and while self serve, had waffles , eggs ,bacon, sausage as well as the usual cereals, pastries etc. So impressed!!! Would recommend this !! Only sorry I forgot my bathing suit! Very close to Chemainus theater.

    4
    « Very Nice Hotel »

    This is a very nice hotel for the "Little Town That Did" to quota Pierre Burton. The room was very clean and the bed was super comfy.The breakfast was included and good quality and well stocked. The staff are helpful and friendly. I would recommend a stay this hotel.

  • 5
    « Great Place for Young Family »

    We have stayed here 4+ times since having kids (have 2 kids under 3) and all stays have been superb. Staff are very friendly to the kids and it's so convenient to have the 2br suite option with an actual kitchen to make food and keep snacks for the children. Breakfast gets repetitive but it's hard to beat the price (included with the room!) and the convenience of being able to eat right away when the kids wake up at 7am! They have a pool which the kids loved and made for a nice activity on rainy days. Certainly not a bustling town and not much in the way of "walkable" attractions nearby. There is a hotel just across the street that has a decent cafe/restaurant that does take-out so we'd often get lunch or dinner from there when we didn't want to cook in the room (there's no restaurant in the Best Western). There is also a little liquor store across the road which is handy when you just want to grab a cheap bottle of wine for the room. All-in-all a great place to stay as a "home base" when traveling with kids.

    5
    « Visit In Chemainus »

    Returned to this hotel having good memories from last time.few years ago.This time we liked hotel even better.Rooms are big,well decorated,clean ,everything was so inviting.Extra helpful staff,great breakfast and what a treatment for our dog,special blanket,dish ,treats.Not to mention swimming pool,hot tub and gym.Real treat to stay in here,will come back again,close to all attraction in town.

    4
    « Excellent »

    Hotel is comfortable and clean. The breakfast is good. Internet was a good connection. They do have pool and fitness facility on site. Negatives for me was TV listings selection was limited and location is ok but limited for nearby restaurants (location across street is ok but not great place to sit and relax while having beer and watch a game on tv)

    5
    « Quite and peace full. »

    I stayed at this hotel December 10 2015 and received excellent service from checking in to checking out.Staff was very help full.Nice big rooms with separate bed room and outside balcony.Very quite and peace full sleep.They have a hot breakfast buffet and also grab and go breakfast which will be ready for you per your request if you are leaving before 7 a.m.Nice fitness centre.

    4
    « Great staff and amenities. Excellent value. Beautiful area. »

    The staff were as nice and welcoming as any I've come across. I've traveled a lot. The staff were dealing with a rather difficult and busy "hockey team" weekend but remained professional and patient. The kids were just being kids but I will never be able to understand why the parents and chaperones in these situations tend to be so rude to the staff and other guests. Nobody thinks they shouldn't be there but it would sure be nice if they were friendly, polite, helpful toward the staff. It would sure be nice if they ensured that their children behaved appropriately for the situation. E.G. Leave the hockey games at the rink. Don't bring them into the hallways of the hotel. Keep the kids in the rooms that you are renting. I don't want them playing outside my room door, thank very much! And good manners are taught. It is a parents job to teach basic consideration for others and good manners. (I'm hoping other parents will read this and teach their children well.) Other than that, I have nothing but good things to say about this Best Western in Chemanius and the staff. My room was well appointed and well laid out. Just lovely. Thank you.

    5
    « I love this hotel! »

    From the tray of cookies at the front desk upon arrival to the comfortable lounge area in the lobby, you will feel welcome! Excellent continental breakfast and all day coffee & tea available. Friendly caring staff. I am looking forward to my next stay!

    5
    « Excellent Accommodations »

    This is the second time in the past year we have stayed at this hotel and have found the services, rooms and staff exceptional. Would recommend this to our friends when visiting the island. It is a great place to visit the theater from, convenient to the golf course and a very friendly place..

    5
    « Clean - great service »

    With our friends we booked two rooms as every year for the Christmas play at Chemainus Theatre. Suites were very clean and even the elevator looked and smelled clean - wow. Front desk staff were friendly, but the standout customer service was in the breakfast room - Jennie and Ashley were very busy, but met people with a smile and a "good morning." There was no lack of food or coffee in this bustling atmosphere. All in, a lovely experience (and a great play!) Way to go Best Western Chemainus.

    4
    « Nice place to stay, convenient »

    Room was large and very clean, with a kitchenette area as well, and was a very nice room. Bedroom was separate from the TV area and a good bed. It is right in Chemainus, and also a short drive from the ferry to Salt Spring Island.

    4
    « ??????????????? »

    Seems to be a rare "hotel" in an area full of motel type accommodations. We chose this place on an recommendation of our local colleague and found it pretty good. You get everything you basically need on a trip at a reasonable price. I liked the size of the room, Keurig coffee maker, hot breakfast. No problem either with hotel staff or internet service. Swimming pool was rather small and L-shaped, but I appreciated there was one. Air conditioner was quite noisy so I had to stop it before going to bed. One downside was the non-existence of room services. If you fancy a drink, you will need to hop over to the pub/liquor shop across the road.

  • 4
    « Week stay while house hunting »

    My husband and I stayed for a week while house hunting in the Cowichan Valley area. The room was clean and comfortable. Service was excellent! My husband enjoyed a fresh cookie from the front desk everyday! ?? Breakfast area was very busy as we stayed over the Canada Day weekend, but attendants refilled food and dishes as quickly as they could.

    4
    « This is the cleanest hotel room you will ever sleep in »

    It was as though we were the first in. Even the parking lot is clean? They offered us chocolate chip cookies on arrival. They were scrubbing the walls in other rooms and washing the pillows. Not just the cases....the pillows. And spacious! Our king suite was more than ample with very comfortable furnishings throughout. The check in was inviting and efficient. They offered us chocolate chip cookies for goodness sake. The view to the sea looked over a fueling/staging area, but what the hey, they did give us cookies when we arrived. Quiet, comfy, friendly and roomy...and did I mention the chocolate chip cookies? Very tasty.

    5
    « Tedowlie »

    What a great hotel,staff extremely interested in their customers.Rooms are great hard to believe that this is available in this small town. We were impressed and also went to theChemainus theatre for dinner and show.A must

    5
    « Great Spot to Stay »

    Great spot to call home for a vacation or business stay. Close to many activities including theater, golf, restaurants, ocean and industry. I will stay here again on my next trip to this area for business.

    5
    « Theatre and sleep in Chemainus »

    For our 34th wedding anniversary we booked tickets for the stage show "Grace and Glorie" at Chemainus Theatre. For accommodations we booked a room at the Best Western Plus Chemainus Inn. We had stayed there a year ago (also for the theatre) and had been very pleased. For this trip it was even better as we were upgraded to a corner suite on the fourth floor. Everything was terrific. We used the pool and jaccuzzi and met some very nice folks down there. The breakfast was very nice as well. We would recommend this hotel to anyone !

    5
    « Relaxing interlude »

    Very pleasant hotel and surroundings with lots of local eating and entertainment options. Entertainment packages for the Chemainus Theatre Festival are good value. this location is reasonable travel distance from Victoria and Nanaimo and the inter-island ferries.

    3
    « CLEAN CLEAN CLEAN »

    Great stay at the Best Western in Chemainus BC. All staff were very friendly, check in and check out were quick and painless Lobby and room were meticulously clean, breakfast was delicious. Great value for your dollar.

    4
    « Great location off the main road, Quiet »

    Nice clean location that is quite peaceful and quiet. Decent free breakfast. Very nice staff and a decent pub across the street if you don't want to driver. I'd recommend this hotel to anyone traveling in this area and looking for a quiet spot to relax. Unique layout makes sleeping very peaceful with a kitchen to boot.

    5
    « My favourite hotel »

    I have been here for two weeks, the staff are extremely friendly and always welcoming. They have gluten free options for there complimentary breakfast which are delicious. I'm extremely impressed on how clean it always is. Also, the pool is always the right tempature.

    4
    « Excellent Stop Close to Theater »

    Recently returned from our third visit to this hotel. Rooms, service, staff, and breakfast all continue to be of high quality. Just outside of downtown, but close to, and easy access to the Chemainus Theater. Across the street from a good barbeque restaurant. Need not look further for good lodging in this area.

  • 5
    « Pet Friendly and Modern »

    Was very impressed with this property. Went on points, and have become accustomed to some hotel chains providing the worst possible room when points are used (sometimes not even properly cleaned). This was not the case with this hotel. The suite we had was modern and comfortable. We had a separate bedroom and sitting area. Most impressive was how welcoming the property was to pets. They provided bowls, and a blanket for use at the property, and a number of treats for our puppy. She was thrilled and so were we. We were in the area to visit friends, and have never stayed before. If I were to visit again, I would definitely book here. The breakfast was well stocked and good. Especially appreciated their selection of teas in the breakfast area and the kettle in the room. Tea drinkers never like running water through a coffee maker. Overall, a nice property.

    4
    « Very nice »

    We had our parents stay there over Thanksgiving. Here is there review. Wonderful Breakfast. We want to Thank You for the wonderful getaway this past weekend. The hotel was great. Treated us like VIP's. The fellow at the desk (Shane) , new fellow in charge even walked us to the car this a.m. Also walked back and brought a print out of the bill. Such service!. A weekend to remember. Thanks for making it possible.

    5
    « Excellent »

    This is a really nice hotel. The rooms are excellent, very clean, beautiful decor. The staff were so friendly and helpful. The breakfast was very large with a great selection. The coffee is always on anytime day or night. We definitely will stay here again.

    5
    « Lovely stay on Vancouver Island »

    Everyone we talked to on duty at the front desk was very personable and accommodating. When they recommended a restaurant we tried, we found it to be superb and one of the highlights of our trip! Quiet and comfortable. Nice room with wide aisles for mobility challenged occupant to get around in with mobility scooter. Accessible features are well set up, with bars in the bathroom well placed. One of the few hotels we've experience with a roll-in shower that's designed well so water doesn't leak out all over the bathroom floor.

    4
    « Nice comfortable hotel »

    This was a very clean and comfortable hotel in a quiet area in walking distance of Chemainus. The breakfast was good and plenty full. I would recommend this hotel to anyone who stays in that area. Great stay!

    5
    « First time and won't be the last »

    We were met with friendly staff on our later arrival and found the room to be very clean and comfortable. I'm not a picky person but even if I was, I could not think of a single criticism. Breakfast in he morning was perfect.

    4
    « Had a good sleep! »

    We were looking for a reasonably priced hotel for one night,so we could catch the ferry back to the mainland in the morning. Chemainus is only about an hour from Victoria. Found a good price for this hotel through TripAdvisor. I do like staying at the Best Western and we did enjoy our stay at this hotel! ( It was build about 10 years ago so it's one of the newer ones) Check in was quick and staff was very friendly. Parking is available(free) at the front of the hotel. Rooms are a good size with nice decor. There was a small fridge, and a coffee maker. Lots of fluffy towels soaps and shampoo in the bathroom. The beds are comfortable ,a bit on the softer side which I prefer! Breakfast was good with a nice selection of items .What I expecially like was that they actually serve the breakfast till 10 o'clock! . Very nice place to stay! The charming little town of Chemainus is only about a 15 minute walk or about a a 3 minutes drive, from the hotel. But take note a lot of the stores close around 5:30.

 

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·Desde Nanaimo: vaya en dirección sur por la autopista 1 hasta Henry Road y gire a la derecha en Chemainus Road hasta el BEST WESTERN PLUS Chemainus Inn. ·Desde Victoria: vaya en dirección norte por la autopista 1 hasta Chemainus, gire a la derecha hacia Henry Road y siga en dirección Chemainus Road hasta el BEST WESTERN PLUS Chemainus Inn.

 

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