Best Western Logan Inn

I've stayed at this hotel before. The staff very friendly. And this time it didn't disappoint me either. Hotel is very well maintained, with very clear rules. The room was a great size, very clean, everything worked perfectly. The breakfast was good. Place is peaceful and safe. For those in the area for work or vacation, it is a great option.

Great place to stay. The hotel had clean rooms, great daily breakfast, The staff went above and beyond their required duties to make my stay as comfortable as possible. The laundry facilities were a bonus and extremely helpful.

Stayed one night. Front desk attendant was friendly and very helpful. Hotel looked like it was recently remodeled. Room was clean, inside pool was cleaned and not busy. breakfast was good, check was easy.

Above and beyond staff, clean rooms, awesome bed, pool indoor heated, small excersize room. Breakfast amazing. Pet friendly. Great parking. Bathroom was very roomie. I am on a walker and they went above and beyond to get me in a handicap room.

Great Experience! Clean, staff was very helpful and friendly. I would recommend the stay here and I will also be staying again! There is a heated pool, restaurants close by, for the price it was absolutely worth it and I am local. My kids just wanted to get out of the house and have fun on Spring Break so that's what we did!

Cleanliness was an issue. The toilet was disgusting and had pee all over it. It was very obviously dirty so someone chose not to clean properly. The room was just your standard room. Other than the cleanliness issues it was ok.

Things were great. The room was clean and the staff were friendly. I'll be staying there anytime I need a hotel in that area. They were extremely helpful and quick to respond to any questions or concerns.

I'm currently at a one year stay with this hotel being Mon-Thur stay each week. Highly recommend staying while in the area. Can't ask for a better staff that go above and beyond to make an exceptional stay

The room smelled musty and like stale cigarette smoke. The front desk clerk was rude and disrespectful! Numerous guests were asking for room changes or complaining of the moldy and musty smell. Clerk when in back room and closed the door. I have no clue how they have such high ratings. Worst hotel I remember staying at. Only good thing about this hotel was the great pizza place next door!

We booked this hotel because of its proximity to the Coal Heritage Trail for a motorcycle riding weekend. This property is also close to the Hatfield McCoy ATV trails. What was really nice was all the parking for both motorcycles, cars and ATVs. We didn't check in till after midnight, but the staff on duty was very welcoming and the lobby coffee was very good. The room was very comfortable and clean. And for a Saturday holiday night, the hotel was mot noisy. There was an in room microwave, fridge and coffee maker. They have a nice breakfast of all the usual‘s… Yogurt, trail, mix, biscuits and gravy, scrambled eggs, bagels, toast, muffins, served in the mornings. We opted to go 10 minutes down the road to a Bob Evans, which was very good. So you have choices either way. The pool looks really nice, but we didn't get a chance to use it. And there was also an exercise room. The staff was very nice and I would definitely book here again.

Very clean and friendly place. Great breakfast with larger than average selection. I have paid far more for far less. Pool looked inviting, but time did not allow a visit. Despite being next to a highway and lots of trucks in the parking lot, we never heard a thing. We are in the area a few times a year and this might just be our new base of operations.

Service has always been good except for once in the past 19 years. A larger lobby would be nice to accommodate many guests at the same time, with maybe some posted rules regarding blocking the continental breakfast. The pool is nice for all ages and the location is great!

This was the worst vacation I've ever had. Baseball team took over the hotel, yelling, running, knocking on doors all night long. Kids nor parents cared. Reported many times to staff but it continued.

The stay here has always been comfortable, quiet and super clean! The pool area is clean and never crowded. Breakfast is always hot with multiple choices. The rooms are spacious and the beds are comfortable. I sleep like a baby at every stay.

We had a group of 10 motorcycle riders stay at the hotel while we explored the area in June of 2023. The staff was awesome, the front desk was on top of everything we needed. Breakfast was great, hot food that varied everyday which was nice. The hotel was clean and taken care of . Thank you , Greg

Hotel was clean, safe and the staff couldn't have been nicer and more helpful. This is a wild beautiful part of WV, great motorcycling roads with beautiful wooded scenery, mountain vistas, farms and small coal mining communities. The roads are good and the people are friendly and helpful. You're not going to see Brad Pitt or Taylor Swift here but you meet the “soul” of Appalachia.

Owner & Staff charge card on file multiple times for same stay. When questioned regarding the additional charge, they become defensive and call for POLICE to remove from property. Owner's daughter self-admittedly while on line with dispatch advises they "should know how to spell her name by now I call you all the time...". Having a young child witness this level of immaturity and righteousness is disgusting. Staff only takes a card on file when & if "they feel they will have damage to their room". When asked for clarification, owners daughter states "you know....when people seem like they are high or on something....or look like they might not pay..." Well that is the pure definition of prejudice and discrimination. The level of transparency there is disheartening.

The breakfast came up short, but you are in walking distance of a waffle house. The room was k but nothing exceptional, there was a crack in the tub and the sink did not drain appropriately. Very friendly staff, it is within close distance of my home town Man, so I always enjoy my stay.

This is a great inn , we were treated great the staff was professional and courteous . The rooms were very clean , they had a great breakfast that was fresh and stayed replenished.the value was great the best prices in town.

The hotel was very clean and the customer service at the front desk was superb! We did have an issue with our first room assigned due the AC not cooling as it should but front desk was prompt in moving us to another room and it was perfect. The hotel does a free hot continental breakfast in the morning and there is a Huddle House on the property also. Rooms were very clean and beds very comfortable. This is where I stay every time I am in the area and never disappoints.

The hotel is right off the highway. Decent free breakfast. Rooms are good sized. Free high speed internet and cable. Indoor pool, but we didn't even check it out this time. It's starting to get run down again.

The staff at this hotel worked above and beyond to make our entire family (9 rooms worth) feel welcome and taken care of. I highly recommend this hotel to anyone traveling to the area. We invaded the hotel and they handled it so wonderfully. Their condolences at the loss of my Mom were sincere and that meant a lot to me.

Around the area not a lot of choice and this one is a very good choice. the clerk was nice and informative. When I got in my room it had all the amenities including coffee in the room plus and iron and board. They had a full breakfast. Access was good too.

This hotel is eat up with a mildew/mold/musty problem and their way of fixing it was to put dehumidifiers in the rooms/hallways and cover up with air fresheners. It smelled so bad we had to travel with the windows cracked and throw away our suitcase when we arrived home. Asked for extra pillows MULTIPLE times before finally getting them.

I always stay here when I'm in the area. Great breakfast, nice rooms, and an incomparable staff!. You will not find a better hotel around that treats you like family on each and every stay. They make check-in and check-out so easy and seamless.

The first room we were in, the faucet in the bathroom lifted off the sink when you tried to turn it on. The second room the toilet wasn't secure to the floor and the sheets and pillow cases has bright red blood smeared all over them. The shower had black curly hair on the walls and in the bathroom floor.Was afraid to even shower and the beds are hard

The hotel was clean and the interior was gorgeous. The staff was friendly and helpful. Even with the time I got there seeming to match up with another large group of individuals also checking in, the check in time wasn't the long at all. The bed was comfy.

The room smelled like mold and mildew. The pool is ice cold. Couldn't even get my 25$ gift card applied. Had to have it fixed twice. Couldn't give me the room i originally wanted. Didn't have nothing else available.

Booked this stay on line, and having never been in this part of the country, didn't know what to expect. But Best Western came through with flying colors. Staff was very friendly and did not mind answering questions about places to go as well as eating places. Every morning when we went out, they would ask how was everything and how was your rest. Staff cared for your comfort and for staying with Best Western

The beds are so hard I think concrete would have been more comfortable. This hotel has turned into a party palace. People literally running in the halls all hours of the night, and slamming doors. If you want to party and stay awake all night it's perfect for you.

The service we had at this location was excellent, from check-in to breakfast to check out. The staff was efficient, courteous and friendly. The room itself was very close to spotless, best we have seen in some time. All amenities were very appropriate and adequate for the location. If we had stayed for more than one night, we would have tried out the pool and maybe the exercise equipment, and gone to see more of the local history sights. What we liked best was the quiet environment and very adequate amenities. The only suggestion would be more information such as pamphletts, etc. about the surrounding area. We realize this could have been affected by Covid restrictions and may have indeed been available for asking, but we only stayed for one night. Great place. Would recommend to anyone.

The second floor has a terrible mold/mildew smell. It is in the hallway, but you can smell it in your room. Cannot be healthy. Room was clean, but they definitely have a problem. Could not smell on third floor, but could not move because there were no rooms available.

Nicely decorated and appointed hotel right in the middle of the Hatfield Mccoy trail system. Pool, fitness room, high speed internet and hot breakfast available. Close to shopping and many restaurants in the area.

The staff at this hotel is great they go the extra mile. I have never been to this hotel and I will say I was not disappointed. My wife and kids have been here before pre covid and they raved about it. I am very happy with this hotel

This hotel is very nice. Extremely clean, lobby, hallways, elevator and my room.The employees were really nice. The bed was comfortable and I loved the in-room coffee pot. That's important to people like me that really likes their morning coffee. Plenty of parking and the wi-fi was quick, It was a nice place to stay.

The rooms are clean and staff is friendly. We always stay at this BW when we go to the area. We don't stay anywhere else after one bad, no, horrible stay at a local inn. BW also has a great price compared to others

I was extremely satisfied with the staff and the friendliness. But maintenance has no idea what they are doing or just have no funding. New beds, heaters/AC, paint, carpet is needed. And an exterminator would be really beneficial as well. Housekeeping needs to be fired or retrained. There was one towel for my wife and myself but neither one of us would have even gotten in the shower.

First night in motel with the wife in several years. With COVID fears still running rampant, was concerned the room cleanliness might be disappointing. Was totally wrong. It was clean as a whistle! Staff was great! Truly enjoyed the stay.

This is probably the best hotel I stayed at by a long shot I work on the road and I am constantly in a hotel and I've seen all kinds of crazy things in a hotel I have been at this hotel for five weeks and this hotel feels the closest to home everyone is so friendly the people at the front desk are great and everybody is very helpful and polite

This was my first time staying at this establishment. It seriously couldn't have been better. My room was super clean and the service was impeccable. The GM was beyond helpful, courteous, and genuinely cared about my stay. She was a delight. I'll definitely stay here again when I'm in the area. I highly recommend this location.

I stayed there a couple of weeks ago and the room was spotless, comfortable as can be and the service was perfect. I got a chance to talk to the GM of this establishment and she was a ball of charm, she truly cared about my stay and made sure it was perfect. Highly recommend this location for any traveling purposes or if you just need a little bit of time away and need a room.

All staff I encountered was extremely helpful & friendly, it reminded me why I love calling WV my home. The cleanliness of this hotel was great, and I'm really picky so I was impressed! Really enjoyed my stay.

My stay at the BW in Chapmanville was great! The hotel was very very clean, beds were comfortable, and the customer service was out of this world!!! Will definitely be staying here again when I visit , can't wait to be back!

My experience at this location was excellent! The staff were extremely professional and helpful. Taylor the manager was extremely helpful and nice. I highly recommend this hotel and will be staying there for any future business trips.

Room had nice decor and was clean. Everything was in working order. Breakfast was bagged and fresh but could have used a little more variety although it was good for the current circumstances. The hotel has a pool but I'm pretty sure it was closed.

This was our second time staying at the BWLI. We had our 2 children ages 9 and 10. They loved the pool. The breakfasts were great! ALL of the staff we came in to contact with was friendly. Our room was clean and fresh every day we returned from riding the trails. Love the location and people who work here. My kids even left a note thanking our cleaning lady one day. When we returned to our room, they were thrilled to see she had taken the time out of her busy day to respond to them. Thank you Chris and all of the staff for the great service! We will come back here every time!

Fast friendly service, accomadating staff clean rooms nice decor great breakfast hot coffee 24 hours a day I can absolutely recommend staying at best western everyone I have stayed at has been clean with friendly staff

We have been staying here for several years when we come down to ride the trails. Staff is always very friendly and helpful. Hotel is always clean. Since they have remolded it has been a huge improvement. The only down fall to this location is all the CSX trucks that park in the front parking lot, they are all over the property down there, makes it very hard to park in the front lot with an ATV trailer at the end of the day. A lot of money on toy trailers so want to be able to keep it in sight.

Our stay was good but they seemed to be in the middle of updating and that was fine, it didn't bother us at all but they do need better parking. The lot is just gravel. No actual parking lot in the front of the building where everyone else was parked.

The women working the front desk and breakfast area were very friendly. The general manager Chris is clearly dedicated to providing an experience of excellent customer service. We look forward to our next visit and can't wait to bring our kids and let them swim in between 4-wheeling!

We were in town visiting family and chose to stay at the BWLI. The hotel staff was friendly and hospitable. We had all that we needed ans then some. Any request we had was met or exceeded. I truly cannot say enough good things about this hotel ans its staff.

Ample breakfast. Clean room. Clean property all around. Will definitely stay again. Asked for a receipt at checkout but was ignored. All the other staff was attentive and friendly. Pool was out of order, but GREAT overall experience!!!

Have stayed there a lot in the past. They are doing a remodel and it looks great! of course the staff has always been friendly! would recommend it to anyone who is going to be in the area. Have family nearby,but we like our privacy. Love that they are also redoing the pool.

Clean fresh and friendly, good breakfast, safe location. Would recommend this motel over others in the area. Staff very accommodating. Restaurant next door. Freshly renovated. Beds very comfortable. Always stay here

The hotel is clean and comfortable the staff at the desk are friendly and welcoming. The house keepers all were great and always helpful the pool is under construction along with another floor but I never noticed it and it didnt affect my stay

The staff was very friendly and eager to please. They helped us with finding places and things to do and eat. The rooms were very clean and the cleaning staff was very friendly. Would highly recommended this Hotel

The room is excellent so clean and the staff was so friendly , I would stay again and recommend others to stay there. The lobby is really nice. Close to downtown Logan. The Hudfle house next door is a good place to eat without leaving the area.

Even though there was remodeling going on it didn't bother us. Everything was excellent at this location and the price was right. The friendly staff went above and beyond their duties and made our stay great. Will stay there again when we are back in the area. From 1-10 my rating is a 10+.....being the greatest!

The staff was very nice and helpful. Parking was good. Rooms were clean. Beds were very comfortable. Only disappointment was that the indoor swimming pool was under maintenance:( Quiet at night. Convenient location.

We usually stay here when we are in the Logan WV area. First off, I gave a 4 star rating. In reality it probably is a little higher than that, say 4.6. They are renovating and the pool and exercise room were closed. We were here for a two night stay. Reservations were made online. When we arrived we were given our room and entering the room discovered it was a smoking unit. Since my wife has health issues we can't do a smoking room. Through an oversight, (Don't know if it was on my end or the hotel's end)the reservation showed we ordered a smoking room. After explaining our situation the desk clerk (I wish I would have noted her name) in a very helpful and friendly way, moved things around so we could have a non-smoking room. This was very much appreciated. The rest of the stay went very well. The entire staff was friendly and cordial, kudos to all. The room was very clean and everything worked as it should. The breakfast bar was very good. Both days it was well stocked , area was clean, and the quality of the items was very good. Selection of items was also very good. Although we have stayed here before, we were impressed with the pleasant-ness of this stay. We will stay here again and hopefully after the renovation is complete it will even be better.

Did not receive the room reserved and the manager lied about the availability. Cannot stand a liar!!! I would have been okay with the change considering they are going through renovations but when someone checks in after you and is given your room, that is not acceptable.

Very pleased to stay at this Best Western. Staff is quite personable from the maintenance staff to the front desk. Their breakfast was a tad disappointing with lukewarm/weak coffee and sub-standard offerings. Rooms are very fresh and location is ideal for Hatfield/McCoy offerings. Pool was temporarily closed but that was posted on their website in advance of our stay.

Although this was an acceptable place to stay with renovations in progress it is just an average hotel with portions that are outdated such as pool & fitness room. Quality of all renovations could be better, but overall it was a clean comfortable place to stay overnight.

Nice place to visit and easy to locate. Nice ambience with all required facilities. Well planned infrastructure. High speed wifi. Good service with good reception. I like the morning breakfast provided here. Swimming pool is fine enough for more than 20 people.

We stayed here for only 2 nights. Found it to be a pleasant motel, was clean, the staff was helpful. The rates were very affordable. The only thing was there was a lot of noise come from some of the other rooms. which did quiet down after 11;00, it was the weekend.

Have spent quiet a bit of time at the hotel and other than the remodeling of a few areas this place is has been a wonderful place to stay. The remodel does not get in the way of it being a great place to get some sleep seeing as they stop all noise at 5-6pm,and after its completed I think it will make it an even better place to stay when in the area. The staff really couldn't be any more pleasant or willing to handle any concerns that you may have. For the rate per room it may be one of the nicest places I've stayed per dollar. I would definitely choose this hotel again.

My husband and I have stayed here numerous times while riding the Hatfield McCoy trails. We usually get a king room, and have had no issues with anything!! Up until now, we went with a friend, when we called to make our reservation we wanted a suite, they do not offer those, so we ordered a room with 2 queens, and they said ok. When we got there they only had rooms with double beds. Why they did not tell us this on the phone was inexcusable, they also did not tell us they were in the middle of remodeling. Which is no big deal (it's actually a good thing) but a little heads up would be nice! Turns out they only have king or full/double beds. Now we are stuck , Holiday Inn was full. We get to the room and fall into bed (we were a late check in about 1:00 am) We get in the room and Cobb webs are on the ceiling, we are to tired to say anything then. The next morning I head to the breakfast bar I'm in there for a hour and a half waiting for my guys to get up out of the bed, guests are coming and going and no one has come in to maintain the food, or tables, garbage, nothing. We leave for the day about 7:45 am to 7:00 pm. We get to our room and the beds are NOT made, we can only tell she was in there as we did get fresh towels. So we tell the manager and he hopped on the phone and advised housekeeping right then and there. We go back to the room turn on the tv and there was no sound, we again go to the manager, he said there's not much I can do about that?? What the heck maybe we can switch Tv's or call maintenance or something, but no offers from management, so we go back to the room and start fiddling, if you unhook a wire from the cable box and plug it back in then you would have sound, but you would have to do this every time you changed the channel. I am a light sleeper and frequently wake up about 3:00 am usually I can go to the lobby and watch tv or read a book. Not this time, they didn't even have a sofa to sit on. I go to the breakfast bar once they are open, again guests come and go with no one maintaining it, finally someone comes in, about 45 minutes later and fills everything up. We leave for the day get back from a nice day of riding, shower, fall into bed. In the middle of the night I kept thinking something was crawling on me? The next morning I look under the covers and there is flys some dead some alive, and there was some kind of smoots (yuckyness ) all over the bottom of the bed. Gross this was really bad, because the beds were sooo small my husband turned around and put his head at that end, so we were sleeping head to toe, ( we are average size people, but when your used to sleeping in a king, a full bed is extremely tiny). The floor by the bathtub looked like it had not been cleaned in years, a build up of hair and dirt. Gross. All and all this experience was terrible!! We are in the Best Western rewards program and they usually give us the triple A discount. Not this time, they did not even offer us a discount period, for all the bad things that happened this time. (Why join the awards program? If you don't get any rewards?) we stay at Best Western maybe 6-8 times a year. We will definitely be rethinking where we stay in the future. Holiday Inn is a bit more expensive, but they are clean, and have a hot breakfast bar that is maintained!! Bottom line is just because you are remodeling, that is no excuse, for poor housekeeping, and maintenance, to your paying guests, that are getting no perks or discounts.

Stopped for a night when attending a family funeral. Rooms were clean and the place was very quiet. Lobby/breakfast area was under renovation but breakfast served was simple but adequate. Right off route 119 so convenient for travel to logan or charleston.

Food was very bad fruit was bad coffee warm not hot because water was not hot exercise equipment broken ice machine removed from floor hotel under renovation the staff was very nice wash cloth and towels dingy

All was good but there was some renovating in the lobby/Breakfast area not a problem they set up another room as a temporary breakfast area so all was good because there was no inconvenience, so if you are looking for a nice hotel in this area I would recommend it is a decent facility

Great little hotel tucked away in the mountains of Chapmanville, WV. Huddle House next door and awesome Giovanni's pizza right up the road. The staff is great. The rooms are comfy. The lobby / breakfast area is undergoing a complete renovation so be prepared to eat in a converted guest room.

The hotel is undergoing some renovations and the lobby and breakfast area are compromised. The real issue is with breakfast. It is located in a small room down the hall. The offering is an abbreviated cold display of breads, etc and standard cereals. There was no milk, no fruit and there was no milk for cereal. The coffee thermos had only 2 cups. Apparently the breakfast attendant was not available and the desk staff was trying to cope. She did not know where the milk was and promised to make more coffee, soon. We left without breakfast.

Everything was what you would expect. Clean room, good service. I erred and booked the wrong week on a prepaid reservation, but the gentleman at the front desk worked it out for me and switched my reservation.

We have stayed there twice now when we have gone down to ride the trails. Most recent stay was this weekend. First let's me say as far as hospitality of the front desk staff and housekeeping you couldn't ask for better people. They are great!!! I would give them both 5 stars. They also are great in recommending places to eat around the area. Now... the not so good stuff... management needs to break open their wallets and spend some money on this place. Both times we have stayed there the AC leaked all over the carpet and had been for some time. At first we thought it was just the room we stayed in the first time we were there. Nope... happened again this past weekend. Carpets smell of mildew ! Luggage smelled of mildew when we left. Don't dare put down clothes on the floor they will be soaking wet! Sofa bed mattresses are beyond of needing replaced. Front desk personnel tell me they are getting ready to paint, etc at the end of this month... I can only hope they spend the extra on getting the AC repaired and the carpet replaced. Otherwise you are going to continue to have mold issues . Again staff super helpful and friendly. Rooms are just a little to be desired .

Love the comfort and cleanliness of this hotel! The staff is friendly and helpful. The continental breakfast and area is very nice, clean, and inviting. I have booked this hotel for years, and it is my "go to" location when traveling to this area!

My luggage reeks like a wet nasty basement from staying in this hotel. The carpets are nasty - the walls are beat to pieces - the hotel looks like its 50 years old and it's probably only 20 - a/c was weak and ineffective - the tv signal went out early evening and wouldn't come back on and that is the only thing to do in the middle of nowhere - really really poor make reservations early at another hotel avoid this stink hole - it was fine years ago but not now.

last year, 2016 I had a bad experience, with housekeeping, my last 2 nights my room was not cleaned, I wrote a bad review for this visit. The manager replied to my comments that he would check up to see what happened, and he did. This year I could not have had a better experience, my room was cleaned daily, all my requests were taken care of promptly. I will stay here for many years to come. the one lady in housekeeping that did my room, "Retha", did an excellent job, many thanks to her for her hard work and for being so pleasant

it would honestly be worth driving an hour out of your way to experiance this nice hotel it is so nice and clean the staff is awesome. the breakfast bar is so very nice too. and the place next to the hotel has awesome food

From the front desk staff to the large, clean, and well appointed rooms, quality room and bedding furnishings, including convenient electrical and other necessities such as WIFI and TV, I was very pleasantly impressed. From now on, I will bring all my four wheeling guests, and conduct my personal business from this awesome location. Thank you for an enjoyable stay - I really needed it.

Excellent staff! Super friendly! Very clean rooms! I would recommend this hotel to anyone! The diner next door is good too! Right off the highway and easily accessible, nice pool and back patio, and comfortable beds!

As a frequent traveler and TripAdvisor reviewer, I try to be as honest and objective as I can. Issued six sets of room keys due to malfunctioning lock on our door until given a general access housekeeper key is not a good sign.

Family funeral was very impressed with the hotel. Accommodation were great. The price was excellent for the area. Would recommend to family and friend. My family and friends will definitely be staying at this location again.

Very friendly check in. Mrs. Debbie, paid attention to all details of my reservation.(Diamond Member). Tips the Trails,food etc.. Thanks Debbie again. Room was large and very clean. Quiet hotel and rooms, Everything worked. Perfect Wifi Bathroom very clean. Very good breakfast. Great location, safe and very pleasant place. When I'm in the area, I'll definitely stay again.

We stayed here for a softball tournament. Most of the rooms were nice and clean. Mine was clean but had a smell that burned your nose and eyes when you walked in. I complained so they sprayed something in the room which made it worse. The next morning I complained at the front desk because my eyes and throats were on fire and all she could say was well we will check into it. Your room is right above the pool and we sometimes have problems with those rooms.

I came for personal reasons that didn't work out. This was 3rd time have stayed at this hotel and it was very pleasant stay. Amber was really nice at reservation and check-out, room was nice, bed was huge.

Clean.your rooms...you all need to make sure that when you make a bed it.Is.Clean also when you clean a room change your beds even if it's just the sheets !!! Some.people that work here are very rude mainly just the younger girl that works there I think.her name is Shay she wasn't here this time thank you God ! But over all the room was good

Good hotel. Clean and the staff are great. Breakfast...well I hope you like waffles. There's nowhere really close to eat besides the huddle house.....I'm personally not a fan of it. The hotel is easy to access off 119.

Room on 3rd fl. Bugs in room, musty basement smell, toilet didn't work, bathroom door frame looked like someone tried to breakout of there. Asked for dif room, girl at desk said there were none, yet we overheard her say on the phone to another customer that they did have one but it had to be booked for 2nights, which is how long we were staying. Cheif logan lodge is much nicer, cleaner when we visited family there. Very disappointed.

Nothing bad to report about this hotel. Large, clean room. Very friendly staff who could have not been more accommodating. Met all my exceptions. I asked for a room away from the highway. They gave me top floor, end room on back of building. Perfect. Although Huddle House is next to property, it would be nice if they offered a hot breakfast.

Very Nice Motel, Slept Good and Rested up for the long trip back. Pool temperature was Great within Range 82° - 86° Excellent indoor pool temperature. Huddle House was beside it got 10? off of bill. If you showed your keycard from.Best Western .

Hotel was clean, quiet and located near my point of destination. It was a little pricey but we plan to visit here again. Breakfast area was clean and spacious. Rooms were very quiet being located near interstate

This location looks to be fairly new or recently upgraded. Staff was very friendly and helpful. I felt the rates were just a little high for the location. The room was spacious and clead. Breakfast choices were lacking; however, there is a Huddle House across the parking lot that gives a discount for guests. If I am back in the area, I would probably stay there again.

Group motorcycle trip. Excellence support from the staff. They allowed parking of some of the bikes near the canopy and offered hose access for bike washing if needed. The rooms were modern and clean. The Wifi was included and fast. Great roads and scenery.

We arrived in the evening to find out I booked the wrong night. Debbie was super nice. Got my reservation changed. We got the last room left in the hotel. The room was perfect and reasonable for our overnight stay. Bed was very comfortable.

Reasonable prices, friendly staff, fast and free WiFi, and warm, clean swimming pool. The in-room fridge and microwave were clean and worked well. You have to go 8-9 miles down the road to get to any restaurants or stores, but it wasn't a big deal.

I have stayed in this hotel for at least 5 years in a row, and previous years have been extremely satisfied, however, this year was very bad, I only had good housekeeping on my first day there, the other 4 were very, very bad, 2 days I had no housekeeping, no towels, bed was not made, condiments were not replaced, room was not touched. This is my last stay at the Chapmanville Best Western, I will not give them an opportunity at any of my future .visits to the Logan WVA area

If you want to be treated like family, this is the place for you! Staff is extremely friendly and accomodating. Pool is large, heated, and very clean. Rooms are clean and beds are comfortable. Nice free breakfast and free wi-fi. This is a great value for your money.

We spent 5 nights in Chapmanville at the Best Western. Wonderful staff with a typical but nice and clean breakfast with waffles and an oatmeal bar. Very quiet and peaceful with very comfortable beds. Our room was on the highway side but never were disturbed by traffic. Indoor pool was open as the deck was being renovated.A very nice hotel for a get away to a beautiful part of the country.

The service was top notch from the time we walked in until we checked out. They were friendly and very helpful. Told us about things to see send do while we were in town. The rooms were great and clean. I think the thing I liked best about the stay was how helpful and friendly they were.

Not the only choice if visiting Chapmanville, but the only one you'd want to stay at. Breakfast was greatly improved over my previous visit. Internet access is still an issue. This facility is heavily used by Utility workers and trail riders.

Overall this was a good experience. Our king size bed non smoker room was clean, had a nice size modern flat-screen TV, with good channel selection. I was surprised to have a fridge & microwave, that was nice. We needed a rollaway bed since our 18 year old son was with us, and they accomodated us with no problem. They have a nice INDOOR pool, heated, that my son and I took advantage of. They also have a nice little workout room to stay in shape. The bed was comfortable & appeared clean. My main complaint was upon arrival, their was no one at desk. I'd guess it took 5 minutes to get help. I even called the hotel from my cell phone, it rang and rang & went to voicemail. Then a young lady came around from down the hall. I would stay here again with no second thought.

For the age and price of the hotel I expected much more than I received Damp basement smell Lumpy beds Run down Riffraff in the lobby at all times Internet kicks you off after a couple of hours and you have to sign in repeatedly Pet hair all over the blankets Summer blankets instead of winter Stinky nasty stagnant smelling pool with clusters of matted hair floating in water Water faucet pours around the lever when you turn it on Low water pressure and limited hot water The only good thing about this hotel is the fact that we had cell service.

This hotel needs a complete make over my room was very musty and the furniture was not safe to set on it should have been removed years ago. I would not recommend this hotel as a place to stay if you are in the mind set of nice hotels.

There are not a lot of choices when staying in Chapmanville; we have made this hotel our mainstay since it opened. The facility is starting to show its age and the maintenance is rather crude, such as drywall separating at the seams, joint tape lifting in corners and just painted over. The pool area was unbearable, even with doors to outside open and use of hugh floor fan, it still felt like a sauna. I didn't care for the breakfast the last time I was here and it wasn't any better this time. I think I'll consider staying a little out of town the next time I visit.

as always we enjoyed our stay at Best western the room was very clean the pool area was neat and tidy water was nice and warm always in joy the indoor pool at this best western nothing get you going like a nice swim in the morning and having a indoor facility takes any weather out of the equation

Went on a history motorcycle tour of WV and KY to check out some cool Hatfield & McCoy sites and learn a little history about them and the sites very nice love the area loved riding down Rt 119. Stayed at this Best Western in Chapmanvile. Very nice place room was clean staff was very friendly had a very nice stay. Breakfeast bar was very good. I would stay here again.

I booked this hotel because it literally was the closet hotel to a wedding that my daughter was a bridesmaid in and I was just going along so she wouldn't have to travel 6 and 1/2 hours one way by herself. I booked the hotel online and booked it for a Friday and a Saturday night. I wasn't sure what to except, but I figured it was just for 2 nights. The clerk at check in was friendly and I did receive the room I had requested away from the elevator on an upper floor. The room also had a microwave and refrigerator combination that I wasn't sure it would have when I booked it. That made me very happy as it's nice to have some cold drinks in your own room. After I had dropped my daughter off at the rehearsal dinner, I returned to the hotel to relax and turned on the TV. Unfortunately the TV was stuck in the analog mode and would only go on a few channels. I went to the front desk and the hotel handyman happened to be nearby and he came back to the room and fixed it right away. I forget what his name was, but he was very pleasant. The hotel was quiet and clean and all the staff that I encountered, including the housekeeping staff, were friendly. The breakfast was your standard free breakfast with cereal, yogurt, bagels, juices and milk. Nothing fabulous, but enough for a quick bite. The rates very also reasonable.

I usually stay in Logan but all rooms were booked so I ended up staying in Chapmanville. The hotel was clean, comfortable and affordable. Employees were helpful and friendly. Unfortunately I was stuck in a smoking room because all non-smoking rooms were booked. The room definitely had an odor but other than that was fine. Breakfast was disappointing compared to other places I've stayed. Very limited options. Luckily Huddle House Restaurant is very close by so we chose to eat there every morning. The indoor pool looked clean although we did not use it. Overall, a decent place to stay.

Usually my wife has to completely clean a hotel room before unpacking but she was very pleased that everything was so clean. We were a little disappointed in the breakfast. Three mornings of waffles, hard boiled eggs, bagels, etc. kind of got old. All the employees that assisted us were very pleasant and helpful. The pool, although we didn't use, looked clean and inviting. We would not hesitate to stay here again.