BEST WESTERN Old Mill Hotel & Leisure Club,  Bury

3.5/5  - basé sur 338 notations.
Springwood, BL0 9DS, Bury, Great Britain - Ver el mapa
+44 1706 822991 +44 1612 391407

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Los puntos fuertes del hotel

  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Bar-salón
    Bar-salón
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Piscina cubierta
    Piscina cubierta
  • Estacionamiento al aire libre
    Estacionamiento al aire libre
  • Restaurante
    Restaurante
  • Internet de alta velocidad en zonas públicas
    Internet de alta velocidad en zonas públicas
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El BEST WESTERN Old Mill Hotel & Leisure Club ofrece un recoleto lugar de alojamiento con todas las comodidades imaginables. Disfrute de todos los lujos de un hotel de mayor tamaño con la ventaja de contar con un atento equipo encargado de proporcionarle todo lo que pueda necesitar durante su fin de semana o sus vacaciones. Ubicado en Ramsbottom, a poca distancia de Manchester, el hotel se asienta en unos jardines privados con una exuberante vegetación y unas magníficas vistas. No obstante, nuestro hotel está situado a sólo unos minutos de la autopista M66, lo que permitirá a nuestros huéspedes visitar las ciudades y pueblos cercanos, así como los centros de compras próximos. Nuestro hotel cuenta con habitaciones magníficamente equipadas, un magnífico gimnasio con piscina cubierta climatizada, piscina de hidromasaje, sauna, baño turco y un gimnasio totalmente equipado que contribuirán a proporcionar una mayor sensación de relajación a todos nuestros huéspedes y nuestro impresionante restaurante sirve una gran variedad de platos de cocina casera siempre con una sonrisa.

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Habitación 1

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Basado en la opinión de 342 huéspedes
 
NOTA EMITIDA CONSULTAR LA OPINIONES PARA NOTAS RESUMEN
Excelente
 
92
Muy bueno
 
125
Bueno
 
74
Mediocre
 
29
Horrible
 
22
Con amigos Con amigos 35
De negocios De negocios 57
En familia En familia 68
En pareja En pareja 148
En solitario En solitario 12
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BEST WESTERN Old Mill Hotel & Leisure Club,Bury
  • 3
    « Value stay. »

    Can't really say too much as I only stayed for one night bed and breakfast, hence the "average" comment. The leisure facilities looked nice but I didn't have chance to try them. It could do with better signage as it was quite difficult to find at night, the satnav takes you past the road that the hotel is located on.

    2
    « Mixed bag, great staff, food terrible, leisure club average »

    For the price was ok for a one night stop for family of four. Food was poor- stuffed chicken was burnt and ridiculously expensive (we live in Cotswolds and we're shocked at price!) - do not eat there. We didn't complain at the time because staff were so nice. We all went to use pool and hot tub, even though we were the only ones in there they told the children (who were loving it) that the hot tub was for adults only - possibly fair enough if there were other adults in there but as it was only us was irritating. Not a family friendly hotel if children can't use all the facilities. Cobwebs in room as well.

    4
    « Justin kennealy »

    This is the second time we have stayed here with my wife and 4 year old daughter. My little girl loves it as she can swim in the pool ,me and my wife enjoy the spa facilities. The hotel itself is only a stones throw away from Ramsbottom centre were there are some fantastic places to eat . The breakfast in the hotel is definitely worth getting up for , the hotel staff are fantastic they are so helpful and friendly. Basically in my opinion for the money you can't go wrong and we will be returning again for another relaxing stay .????

    1
    « DO NOT GO »

    Do not go to this hotel. this is not coming from a spoilt teaveller. first the drive way is dark and hard to find. the room door bangs close. it smells like chlorine from the pool. the walls in the gym are cracked. the rim of the toilett had a poop stain on it. the bathtub is cracked. there is hair in the sink. floors are not vacuumed properly. it feels as if the person inroom next to mine was sleeping in the same room I was in. a drunk person falls into my room after banging at the door like a maniac. is that enough!?

    4
    « Great value break »

    We went on a Sunday Spa break on a Wowcher deal. Arriving a little early Rebecca on reception went out of her way to find us a room that was prepared. After a walk round town we took advantage of the spa. The Jacuzzi, steam room and sauna were great, the pool could do with a little TLC.( a small point), Food was excellent value and very tasty. The same can be said for Breakfast. Especially after an early morning swim and Jacuzzi. Overall a good relaxing break with great, friendly and helpful service throughout. Special mention for Rebecca for going out of her way to make us welcome.

    4
    « Well worth a visit »

    My wife and I are addicted to little mini breaks all over the country and we must have visited around 10-15 this year alone. These "tasters" are always good value and give you an idea where you would like to go back to - and where to avoid. With this in mind we visited the 3-star Best Western Old Mill Hotel owned by the Lavender Group in Ramsbottom. The room, modern bathroom, complimentary spa, pool and gym, food and service were very good indeed especially for a 3-star hotel. Free Wi-Fi too. We booked through Living Social who were offering a Sunday night stay, 2-course dinner (man-sized portions!) with a quarter bottle of Prosecco for just £69 which is an absolute steal.

    3
    « updating needed »

    After staying at another Lavender Hotel, was disappointed with this one. Lovely part of the country but hotel needed reburbishment. Carpets in corridors were stained and bin in bathroom was rusty! not the standard we expected.

    4
    « Family road trip »

    Been away on a nostalgia family road trip for my husbands 50th birthday. Brilliant stay. Staff predominantly very friendly and helpful especially reception and the lady the pink hair in the bar. Thank you guys . The breakfast ladies could have done with a few tips from the above!! Hotel itself , warm, clean and very comfortable. Food really nice , great breakfast choice , great full English . Spa, small, a little dated though very relaxing and very welcome. Would recommend. Thank you .

    4
    « Lovely Setting with excellent food and service »

    We had an overnight stay here whilst attending an event nearby. Overall we had a lovely stay. The room was spacious clean and comfortable. We had an excellent meal at night. The breakfast in the morning was plentiful well cooked and enjoyable. The staff were all pleasant and helpful. Unfortunately we didnt have time to try the pool but the view from the reception looked inviting. I was surprised to see so many negative reviews. Only minor mishap was a mistake on our final bill which was quickly rectified.

    4
    « Relaxing night away »

    Stayed here as part of a wowcher deal and had full access to the spa which was nice. Food was lovely the bar served a good drink. In a location will lovely surrounding. Great location. Staff were really helpful and friendly.

  • 2
    « what a shame »

    This little gem in its beautiful setting has comfortable rooms good food and lovely helpful staff BUT it had no facilities at all for disabled travelers. l booked a twin room and on arrival was shocked to be told there were no ground floor rooms the first floor dining room was only reached by two sets of stairs and there were no disabled adapted bathrooms. l hadn't told the Hotel l was disabled it's not ever been an issue in other places.l was so upset to realise that on a winters night after 5 hours traveling l couldn't easily claim my room have a shower and relax over a drink whilst looking forward to a good meal. The staff were very sympathetic they moved my room to a lower floor (less stairs) and with the help of my daughter we managed to access the room and use the dining room.l sometimes use a wheelchair as l have limited mobility but on this occasion l was traveling with my wheeled walking frame(which could not fit through the bedroom door) and had to be folded and carried to and from the dining room.l had no hope of using the pool.Everyone helped all they could but how l wish Great Western could have provided two or three ground floor rooms and a wheelchair lift from reception to the bar and dining room on the first floor. The Old Mill is such a lovely place with such good food and a beautiful location l feel very disappointed that disabled and less able potential customers are not able to enjoy a stay there.

    4
    « Tired hotel but A1 staff »

    Stayed for 3 nights, yes the rooms are tired but comfortable, my bathroom door stuck when trying to shut but that's the only bad points. We had our 4 month boy with us and the staff were amazing with him, storing his milk and talking to him. Caroline on front desk was brilliant with him. We ordered room service as going to the restaurant while he slept wasn't an option and the food was delicious and very reasonably priced. The breakfast was also very nicely cooked. The pool and changing area is a little small but we loved it in there. I will most definitely stay here again when in the area.

    1
    « Dirty »

    Went to use the gym and pool facilities , the changing rooms where dirty extremely dirty !! And smelt very bad . The pool area was the same the tiles around the pool looked like they had not been cleaned for years . We went upstairs to use the restaurant and it was the same food on the carpet that had not been clean up . Could not pick much from the menus as there fridge had been turn of all night. As a result of all of this I couldn't eat in a restaurant that was dirty and food left on the carpets .I couldn't even use the shower in the changing rooms as the hole place made me feel ill. so I went home and had a nice clean shower and food . This hotel is very dirty I would not recommend it to anyone !!!!

    4
    « Very good »

    I booked a Living Social for me & the missus. The village is very picturesque & the hotel setting is lovely. We had a nice, clean room with sky sports on the TV!! The leisure facilities are good, but I suggest the hotel keeps an eye on who is using it as children where in the jacuzzi. Hi The food in the restaurant was very nice for our evening meal as well as breakfast. Overall a good stay at a decent price.

    2
    « Needs the hotel inspector to come in and give some tips and updates »

    Room smelt of smoke and the evidence was on the floor under the dressing table, someone had opened a packet of cigarettes and dropped the wrapper on the floor. Need to invest in decent pillows, apart from that a decent enough room and lovely clean bathroom. Dinner was very poor, no flavour, we ate at 8pm and they had run out of a starter and main that we picked! need to eat at 7 I think in order to get what you fancy. After dinner retired to the bar area for a nightcap, low and behold they had run out of Baileys, what can I say, they really are not making a profit if they can't stock up on drinks, did hear someone else order a drink and they had run out of that as well. Swimming pools in desperate need of a clean and a re-tile, it looks awful.

    2
    « Lovely Hotel Turned bad by Best Western »

    Previously I have lived in Ramsbottom in the 70's before moving down to London and I remember this hotel had character in those days and had a Water wheel in the front which gave it that character. The water wheel is no longer there so that character has gone. I got a very small room for for the night and firstly I complained about the heating not working but who ever they sent to fix it did not manage to fix it, so I slept in a cold room all night. Also to get to my room I had to go through the main dining and party room, where there was a wedding party going that evening on and it was strange being stared at by the guests. The Hotel on the whole was not very looked after, my room needed upgrading as it looked outdated and the reception and dining room were too. On the whole if this hotel was independently owned I am sure it would be looked after well. I was very disappointed in this hotel and its a shame because there is only 1 other hotel in Ramsbottom and that too I hear is not very good, so here Best Western has an opportunity to give a decent hotel to the people of Ramsbottom.

    5
    « Great place to stay »

    This is our 2nd time visiting this particular place and we absolutely love it. Beautiful surroundings, very friendly and helpful staff and the food is lovely. Just a little note for any future customers, make sure you book dinner reservations for earlier in the evening as oppose to later. Stock was an issue so therefore we was given a limited choice for dinner as we booked our table for later in the evening.

    5
    « Great! »

    Lovely hotel, this is the fifth time we have stayed here, very nice food, staff and leisure centre. Easy walk into Ramsbottom which is a very nice town. We will be back yet again in December to enjoy all that time of year offers!!!

    5
    « Best Hotel In Ramsbottom »

    What can I say... this hotel is the best, it has amazing landscape nested in a beautiful part of Ramsbottom, the staff here are so friendly and helpful, if you are looking for a good nights sleep with some delicious food The Old Mill is the place to stay! I would recommend it to all my friends and family.

    5
    « Fabulous over night stay ?? can't wait to return ! »

    Having just got home from an over night stay at the old mill hotel . I have already re booked to return for my wedding anniversary, what a wonderful time we had . The staff are so friendly , welcoming and helpful , nothing was too much trouble . Having just found out i am expecting , I'm stuggling to get a good nights sleep at all but I can honestly say i had the best nights sleep I've had in weeks , the beds are so comfy ! The pool is wonderful , very warm and relaxing , not to mention the jacuzzi ! The breakfast was amazing and so much choice too ! I honestly couldn't say a bad word about this place ! Can't wait to go back in November ! Would like to say a special thank you to Caroline , Georgia , Adam , Lee and the rest of the team for making our stay so memorable ??see you next month

  • 5
    « Fantastic stay away »

    I purchased a deal through groupon , wow what a great stay , as with deals you expect a slightly different experience to those who pay full price but on this occasion I was extremely impressed , excellent staff, room really nice and facilities top notch. The meal we had was amazing , I had the scallops , my partner had a black pudding stack for starters, I then had a sirloin steak and the other half had the fish and chips, it was one of the best meals I've ever had on a deal voucher and to top it off we had a glass of fix too. Big high five to the chief and the waiting staff. A lovely peaceful nights sleep and the breakfast was excellent. Yes the bar prices are steep paying just over £10.00 for a glass of wine and a pint but we did go into town, which is a short walk down the hill. I would just like to say we had a great overnight stay and will deffnately be beck thank you

    4
    « GROUPON DEAL »

    Had a great stay after a day in Liverpool we stayed a Sunday night on a Groupon Deal £69 which included two course dinner with a small bottle of wine. Dinner was way above expected. Breakfast was all so included and could not have been better! There was a small pool with spa and steam room and sauna which was nice to have an hour in before dinner. Room nice and clean next day we visited Trafford Centre. GREAT VALUE.

    5
    « Travelzoo offer »

    2 night break. Meet & greet was good. Very nice room en suite, tv & tea making facilities. Pool, sauna, steam room & jacuzzi really good. Fantastic steak dinner, San Miguel on draught. ?? Very good breakfast both mornings. Brilliant travelzoo offer. Well recommended. Jmc

    4
    « Very nice stay »

    Stayed one night (Sunday) on a Living Social deal. Staff very helpful and friendly. Pool and jacuzzi great, watm and not too full. Located abiut a five minute walk from the centre of Ramsbottom and all thst is there - East Lancashire Railway and Irwell brewery and numerous shops if you wish Food both at evening and breakfsst was very nice Bar prices a little steep but being so close to the centre not a problem to find a pub if you wish. All in all had a good relaxing stay. Thanks. Would recommend.

    3
    « Disapointing »

    Room 12 opaque windows so quite dark, small room, bathroom adequate although position of toilet roll holder likely to injure users!. Bar prices high first establishment to charge me for soda water? Breakfast good, fresh fruit and choice of cooked items. Arrived early told room available at 2pm.? Flashed my Best Western card told not able to have points having not booked direct, what is the point of a loyalty card? Pool looked pleasant did not have opportunity during stay. Would have been nice to have had some information regarding history of premises and also local information. Adjacent room very noisy occupants leaving and returning during both nights? However for what I paid there has to be a balance with expectations, so cannot all be bad.

    4
    « Old mill ramsbottom »

    Stayed here 18th September 2016 , and would definitely recommend, friendly and helpful staff, food excellent, and rooms adequate and clean , didn't use the swimming pool or jacuzzi but there if needed

    3
    « Disappointing »

    I've never stayed in a Best Western hotel before. Having heard good things about the chain I was disappointed. The bedroom door came off the hinges on arrival and the room smelt of smoke. At time there was rhythmic banging which I think was pipework. It was difficult to turn the bathroom taps on and off. Staff were friendly and the location is good.

    1
    « Awful »

    A friend and I visited on Friday for an afternoon tea with prosecco. It was slapped on the table on slate boards not on a cake stand. The sandwiches where served on stale bread. The cakes where a complete disappointment and the scones which where no more than a mouth full also unedable served with a small pot of blackcurrant jam 'not strawberry' and squarty cream. No one visited the table to ask how the food was and on leaving found no one to complain to. It was awful from start to finish. I would tell anyone "DON'T waist your money. Go elsewhere!!

    5
    « Excellent Travelzoo deal 23-240816 »

    Two nights here with access to all facilities (not used) and great breakfasts. There was a minor hiccup while we were there in that work was taking place with the gas supply but the inconvenience is hardly worth a mention as I am sure all the new pipes are in by now!!! Great for the East Lancashire Railway.

    4
    « cute & cosy »

    I had a great stay here, very pleasant hotel. Loved the surrounding area, very peaceful & relaxing. There is a great little walk up to the tower, which is in farm land. Also the lovely little pool & spa facilities a very nice to spend time in, just before bed. I'd highly recommend this hotel to anyone wanting somewhere to stay in the area.

  • 4
    « Best Western Old Mill,Ramsbottom »

    The room and location were good.The meals,especially the breakfasts were good as well.The staff were very good,especially Adam the waiter/barman and Georgia the receptionist.Thank you all. Pete & Irene Wiggins

    5
    « Mrs »

    Went for a relaxing weekend and that was exactly what we got. Lovely room with excellent facilities the pool area was very clean and the changing rooms have everything. Staff are friendly and helpful. There was a wedding on but this didn't spoil our stay at all

    1
    « Avoid »

    My own fault as the Red Hall was booked, basically I left it too late. Old Mill was OLD circa 1990's decor, tv in room antique. Bar dreadful, dire service, resturant much the same. Wifi shocking, carrier pigeon would have been more efficient, clearly been setup by a temp. Shower laughable, shook and complained about its work. Staff seem mainly to think its a social. Seriously, avoid, Premier Inn does this stuff 100 times better..

    5
    « Great stay »

    We checked in fast and easily the receptionist was lovely , our room was great very clean it had everything you needed a great hairdryer , iron and ironing board tea and coffee making facilities , the meal and service in the restaurant was really nice , breakfast was great , great service there too , the pool steam room sauna etc were all good lockers and keys and towels provided , we would definitely stay here again I can't praise the staff and quality of the hotel enough thanks for a lovely time

    4
    « Somewhere worth using »

    This hotel offers a good range and level of food/service, this is a little hidden gem. I came across this by chance and would recommend this for it's overall provision and location to the general area.

    2
    « The gym »

    I checked in as a guest, used the changing room and pool...the pool was OK, but the standard of cleanliness in the changing room is poor. As I changed, not only did an insect walk across the floor, there was another crushed dead insert by my feet. The toilet looked like it had not been cleaned in weeks and there was toilet paper in the cubicle! The walls have a white plastic trim that looks like it's covered in dust and needs cleaning too! The hotel is lovely, the staff are really friendly and helpful.... It is just the male changing room that is appalling.

    5
    « Great value nights stay »

    Picked up a Woucher deal for this place, fantastic value! B&B, 2 course dinner, prosecco and use of the leisure facilities, £69 for 2! Clean comfortable room with great free WiFi, excellent dinner and breakfast and the leisure facilities (pool, Jacuzzi, sauna and steam room) were superb. Staff were lovely as is Ramsbottom itself. If the offer comes up again snap their hands off!

    5
    « 2 day break »

    Just returned from 2 nights at the Old Mill hotel and spa in ramsbottom we were greated by very friendly hotel reception our room was on the front of the hotel very nice we were staying on a bed and breakfast deal could not fault the breakfast and the service was very good nice plesant staff we had a bar meal at night again excellent the swimming pool and spa good only a short stroll into town all in all very good 3 star hotel but 4 stars service like to thank the manager and staff for a nice two days

    5
    « Quirky Hotel and Welcoming Staff »

    We booked a night's stay using a Wowcher Deal. We have no complaints only praise for the staff who made our stay memorable. Initially, we were bringing our dog but having already spoken to the receptionist to check the facilities on booking, we were told that there was no lift and the stairs were steep. Our room 27 was ideal, the twin beds were comfortable and we didn't expect air conditioning as we could tell it was an older style hotel. It was quirky the way the reception was opposite the swimming pool on the ground floor, with the bar and restaurant on another floor - offset from the first floor bedroom area. The 2 course evening meal and breakfast that was included in the deal were excellent. All of the staff were very helpful and tried their best to make us feel welcome. We'd been to Haworth and Hebden Bridge so this was a great location for visiting Bury market, the next day - all of which were great! We'd definitely book to stay here again.

    5
    « Very nice place »

    The hotel is smashing. We ate at the hotel on the Sunday evening and the food was great. I had sea bass and my husband steak. Cooked just right. The staff were very friendly too. Nice rooms very spacious and clean Again no complaints regarding the breakfast. Nice selection of cold and hot foods

  • 5
    « Fab place »

    I am writing this as I am about to leave the old Mill, lovely place, a bit dated in parts but overall I would return, staff lovely and pleasant, food was fantastic, would highly recommend it. Surrounding area is very picturesque, Ramsbottom is a nice little village and has a few nice pubs.

    4
    « Friendly hotel »

    Staff were friendly welcoming and professional our family room was very good lots of space for us and grandson and beds were clean and comfortable. .breakfast had good choice and plentiful. ..my 2 complaints and would not prevent me from returning are changing room for pool not very clean and needs refurbished and that doorway from kitchen was on stairs leading to bedrooms... my grandson (4) nearly crashed into a waitress carrying hot food when going up stairs to our room... This could have been a nasty accident we couldn't understand why a door out to restaurant would be hidden halfway up staircase...overall we enjoyed our stay and would return as it was a great base to explore area...drive to Bury park at metro centre park/drive and take bus or metro into Manchester no hassle of city driving. ..

    3
    « Old Mill Hotel »

    Not disabled friendly. Struggled with steep stairs. Sat in entrance lounge and watched people struggling with walking sticks, cases etc. The NO LIFT should be more clearly stated. Otherwise very good. Staff very friendly. Room comfortable (21) at back overlooking staff car park. Breakast v.good but expensive. Wouldn't stay again due to access.

    3
    « 3 star hotel 1 star room »

    I'm not sure if it makes a difference but to put it out there we booked this through travelzoo. Now if I was trying to promote my hotel to entice customer, especially during quiet periods, I would want to make an impression and hopefully get some return business. I should also make it clear that I understand the difference between a 3 star hotel and a 4 star hotel and so my expectations were not set too high. Clean and basic is the given benchmark. What we got was the smallest hotel room I have ever been in (i am not exaggerating), which was worn and dated. You know a room is small when they put the tea making facilities in a drawer because there was literally no other room for them. The view was a wall and a path ran right outside the window. We are at the restaurant on the first night where I asked for steak, med rare. When it arrived it was well done. The waitress apologised and went to get another. In the meantime my wife, who is one of the slowest eaters I've ever met, was still eating. Now there was only one other table and they had already received their food so I was expecting a speedy turn around in getting my food. Needless to say it never happened. Just as my wife finished mine arrived. By way of apology the hotel offered me...nothing. To be fair the facilities were okay with a small pool, steam room, etc and most of the staff were lovely and breakfast was decent. The other thing to be aware of is how hot the rooms got with no heating on the room was still incredibly hot. Just a shame the room was awful and customer satisfaction was not a priority. Avoid room 2.

    3
    « 2 Day Stay »

    My husband and I booked a last minute two day stay at this hotel through TravelZoo. This included breakfast and 2 course meal on both nights. I rang the reception to discussion the offer and she was more than helpful to me and even checked to ensure she could accommodate me and my husband in a double room for the two nights. The hotel is situated in a small village in Ramsbottom and we were greeted by two very friendly reception ladies one of which was the lady I had spoken to earlier. The room is basic but comfortable. The bed was lovely, clean and soft. As there is no air conditioning it does get hot in the room and we stayed in room 34 where the window opened. It was really quiet during our stay no noise on any evening which meant I actually managed to get some sleep which is rare for me when away. The restaurant was OK, not very busy and as we had the meal deal we could order off a specific set menu option which included steak. Some parts of the meal never came but it wasn't a deal breaker as it was just a salad garnish and I mentioned this on the second night and the lovely waitress gave me some peppercorn sauce free of charge as an apology. Breakfast was pleasant and plentiful. The gym has numerous equipment enough for people to use without having to wait for others to finish. Swimming pool small but adequate for what we wanted. Sauna, steam room and Jacuzzi smashing. We used these facilities on both days and was very enjoyable. On the whole could the hotel do with a little bit of titivation? Yes. Did it spoil my time here? No. The staff were pleasant, helpful and lovely and are definitely an asset to the establishment.

    3
    « Good Location »

    Stayed here for 2 nights bed & breakfast, was surprised to find the hotel tucked away in a good location with plenty of parking. Reception staff very helpful, the full English breakfast was cooked to order and was very good. The bedroom that we had, room 12 was very small and all the windows had obscure glass in them which meant you had no view, also the top part that opened did little to let in fresh air hence the room was very warm. The bathroom had a few cracked tiles on the floor, not nice to see. A little tlc would make this a much better place to stay.

    4
    « We were put into a room at the top: no lift »

    The breakfasts were very good and generous. No air-con in our room - it was very hot. Being on the top floor was difficult without a lift. Difficult for people in their mid-70s to climb. Room was quiet and comfortable.

    5
    « Hottest day in July »

    Beautiful hotel very welcoming receptionists with a lovely pool, sauna and steamroom! Unfortunately for my partner and I it was the hottest day of the year so far and it didn't have air-con and typical hotel windows didn't open very far however the lovely hotel staff provided a fan ! The room / bathroom was clean with clean towels daily. The breakfast had the nicest warm pastries and the usual cooked breakfast (the sausages were really horrid - couldn't even eat them so fatty) or fruit / cereal options but at £14 per person or £10 if you booked in advance it seemed a little over priced. Over all we would definitely go back!! ( but won't have the breakfast again. )

    2
    « Harry Potter would feel at home in room 14 »

    First impressions pretty good, nice run up and staff at reception nice enough. I just expected a bit more for £65.... Only 4 or 5 inch's around the bed and being able to open the bathroom door fully. Room 14 is like a comedy sketch gone wrong...it's built for a skinny Hobbit! Pretty stream outside though.... Best bit was delivery van at 06:30 outside the bedroom window, who left engine running and radio on with doors open. Fab!

    4
    « A great couple of nights B&B. Good spa facilities and a handy location to visit other local attractions. »

    Rooms a little bit dated but very comfortable. Ate in the restaurant on Sun evening and food was very good. Wood pigeon starter, poussion main, 2 fantastic steaks and a massive burger were great. Breakfasts were fantastic with lots of choice. The staff are the best part of this hotel and cannot do enough for you from the receptionists to the night manager. Would go again to enjoy the peace & tranquility.

  • 4
    « Good in parts »

    Many guests arrive in a bad mood, having struggled to find the place. A couple of well-placed signs would help enormously. The best thing about this hotel is the standard of service from the staff. From check-in onwards we were dealt with courteously & efficiently. Particular credit should be paid to the housekeeping staff, particularly Mel, who do a great job with rooms and public areas which are definitely ready for refurbishment. Restaurant was ok, although none of our steaks were quite right. All overcooked, but tasty none the less. Breakfast was good with plenty of choice. We'd stay again.

    1
    « overnight stay »

    hard to find hotel, rooms too hot, rooms 4 and 11, could only open one out of the four windows in room 4. shower in room 4 was had 2 levels, scalding or col. shower in room 11 cold only. waste of money

    4
    « comfortable stay »

    My wife and I stayed overnight on the 14th July.After reading some of the reviews we were very pleased with our stay.We had a lovely room(room33) which was very clean and roomy.I think we got very good value for what we paid for this 3star hotel.

    2
    « Nothing Sparkling »

    The place felt in need of a makeover. It was for the most part well worn shall we say and did not feel very clean. Breakfast was really good. Well cooked with a wide choice of cereals, pastries etc. On our second day we ate a good breakfast such that we each only had coffee and a doughnut for lunch.That night we ate in the restaurant. It was Ok although our first course of scallops did not seem very hot. Throughout both breakfasts and the meal we were treated to repeated renditions of the same records. The following morning I had an upset stomach. On checking out I mentioned this to the receptionist along with the irritating music. She said she would take up the matter of the repetitive music and just ignored the other matter. I think she should at least have taken steps to check if anybody else had experienced a problem. But for this I would have rated it as average.

    4
    « A Lovely Place »

    My husband and I stayed here for a weekend from 17 - 18 June for a friend's 60th birthday party and my husband's birthday. The staff were friendly and helpful. It' squirted an old building, but has lots of character. The breakfast was good and sufficient choices were available. I would stay there again.

    4
    « Its in a nice area »

    Again, the hotel needs something doing to it- I was in the single room 6- you walk through the bar and up the stairs- herein lies where the cleanliness comes into it- the carpets in the corridor do not inspire one- there are many stains on them and they don't look clean. Likewise in the bathroom there was a spiders web on the shower cable- that is needed to start the electric shower- not very nice. The bedroom itself was quite warm and I slept not only on top of the bed but with the windows open too! I ate breakfast here and there was a very good buffet choice - which was a good job since there was at least a 10 minute wait until the waitress realised I was in the restaurant- not many eating at 0800! says it all. The English breakfast was unfortunately fried instead of being grilled- spoilt it a little- but there was a good choice again. I like the vicinity of the hotel- handy fro a walk into Rammy and all their pubs and Indians etc!

    3
    « Spa break. Not really »

    Booked this stay with a wowcher deal as a spa break. Me and my friend, very excited to use the spa, went straight to it only to find the worlds smallest pool (the steps into the pool were terrible too). There wasn't any loungers by the pool either just little chairs which was disappointing so our spa break lasted 15 minutes. The hotel in itself is just OK. The rooms were absolutely boiling even with the window wide open. It was a little dated / basic but very clean. The single beds were absolutely tiny and not very comfortable. A meal was included in the evening and this did make the stay a bit more worthwhile as the food was lovely. Especially the chocolate croissant bread and butter pudding. Finding the hotel was a big downfall. I used the satnav code given by the hotel and it took me 2 miles away from the actual hotel . once found, the carpark also isn't the best. We made the most of our stay and did enjoy it but we wouldn't come back.

    3
    « Below Expectations »

    The accommodation was below the normally high standards of Best Western. The room was very small and unbearably hot; the tea & coffee facilities were hidden away in a drawer; the shower had 2 temperature settings, cold or tepid; we were told that we should book a time to eat "as they get quite busy". We booked a time and we were the only ones eating. The waiting staff was the lady from behind the bar. The scallops were only half cooked. The desserts obviously came out of the fridge/freezer and when my partner asked for her apple pie to be served hot, she received a tut from the lady serving. The pool and jacuzzi were open to the public and were often filled with shouting children. I will not be visiting for a second time.

    5
    « One night in Ramsbottom....Stay here »

    Perfect location for a wedding at the Fisherman's retreat 5 minutes away. Great value for money. Requested a quiet room. Enjoyed the leisure facilities, The staff are the best I've come across in a long time, very welcoming, smiley, helpful and polite. Breakfast was DELICIOUS. Just one small negative .... bed felt like a small double, not the comfiest, could easily fit a king sized in the room. The decor was "ok"... not good not bad...just needs a little updating.

    2
    « Disappointing »

    Very disappointing 1 night stay recently. The decor is very dated and not as clean as it should be. The pool area wasn't good we even noticed algie around the pool although pool was warm which was nice. Staff were mainly OK needs to improve on their customer service though as 1 in particular wasn't happy about us paying by card and made a point of it a few times. Wide variety of foods and drinks for breakfast however orange juice tasted funny and bread rolls were stale, I ordered a egg muffin for breakfast and was instead given a sausage bap. Unfortunately the bad points did outweigh the few positives and we won't be returning.

  • 4
    « Lovely hotel, excellent food & helpful staff,but bedroom a bit small & not well soundproofed »

    Lovely hotel, excellent food & helpful staff, but bedroom a bit small & not well soundproofed (common hotel issue). Hotel not particularly well sign posted & sat navs can take you to the wrong street.

    5
    « Brillant stay »

    stayed here for 1 night as a wowcher deal, the hotel staff were very friendly, the room was lovely and clean. The deal included a 2 course meal which was very nice but I must say the breakfast was one of the best I have had in a long time so much choice brilliant service. I would recommend this hotel to anyone.

    5
    « Wedding »

    Old mill Ramsbottom excellent staff first class. The day was amazing food great i eiuld recomend the Old Mill Ramsbottom to anybody for a wedding the co ordinator was amazing could not fault the whole experience.

    4
    « One nighter »

    Spent a single night here recently when visiting friends in the area. Lovely grounds greet you on arrival. Checkin was smooth and swift. The room was well decorated, clean and comfortable. We couldnt get the tv in the room to work and reported it to reception who assured us that someone would be up in minutes to look into it. An hour later we gave up waiting and headed off to friends for a visit, reporting the fault yet again to reception who assured us it would be sorted by the time we returned and it was. A comfortable night in a cosy bed was followed by a good breakfast from a grand choice of items and including a full english cooked breakfast if you wished. Sadly no tomato juice or sweeteners to cater for diabetics amongst the choices. Checkout was swift and accurate. My husband used the leisure facilities and was pleased with them, using the pool, steam room and jacuzzi.

    3
    « A bit disappointed. »

    I was visiting Ramsbottom due to business and decided to stop at The Old Mill . I used the Sat nav to find it and even with that I ended up driving around the town a few times. I think the signposting needs to be better. The hotel reception was a prompt and helpful service. I was a bit disappointed with the room, the decor was very dated, the bathroom had a very tired appearance although the water was lovely and hot. I also found that the sound insulation in the walls is not good . There was also a long delay getting in for my evening meal, I had booked but was told they were busier than expected so they were running late. Although the meal was very good, I had to wait until 9pm for my meal. I found this difficult after a long working day. Breakfast was ok Would I stay again- probably not.

    5
    « Family vist of six people »

    Very welcoming hotel. Very clean and very friendly staff. The breakfast was excellent with a full English or continental included. There is ample parking available. The town centre is well within walking distance. A very convenient hotel. Will certainly stay again

    5
    « Spa package deal »

    Stayed for 1 night on a wowcher deal,£69 two people one night evening meal and breakfast with use of spa facilities, room number 34, A very nice clean comfortable hotel ,that is a converted old mill building and as such there are a lot of stairs so avoid if you have mobility problems as there is no lift, The spa is good, steam room, sauna and hot tub also a smallish pool everything is clean and works as it should , we had no problems using what we wanted to ,as the spa was quiet when we attended, at busier times some waiting may be involved . The room was a touch on the small side but had all the usual features , tea/coffee making facilities , phone, tv,bath and shower but as it was a warmish evening we slept with the window open as it did feel rather stuffy without it, the bed was a double and very comfortable. The bar restuarant area is tastefully decorated in a club style with chesterfield sofas and chairs and has pictures of local scenes on the wall . The food is great limited choice on our deal but very tastey and well cooked and presented , all in all a very pleasant stay and would not hesitate to return in the future

    4
    « Weekend away »

    Myself & my other half had booked the hotel through a wowcher deal. We arrived to the hotel but struggled to find the hotel at first, staff were friendly & happy to help, we got to our room & its hasn't been cleaned from a previous guest, we went straight to reception & was given another room. The second room was basic & clean, we unpacked & went to the bar before dinner. The food wasn't very good so we later went out to the local take away. Breakfast was nice with an English fry up on the menu. Cereals, fruit, Yogarts & other breakfast items were laid out on a table in the middle of the room. The pool facilities were clean, the ladies lockers need a referb. The men's lockers were outside the pool area, & a £1 was needed for the men's lockers. Check out was at 11am, the staff were great & willing to help with any queries nice hotel & nice pool facilities, needs a bit of a referb all in all was a good stay would be stay again.

    4
    « Good location »

    My f amilly and I stayed for three nights at this very pleasant hotel and we're really impressed by the good location and lovely staff. Maybe the decor in the corridors is looking a bit tired, but the rooms were perfectly comfortable with plenty of space and with good facilities. The pool and steam room were first rate and the exercise equipment in the gym were all new. But what really carries this hotel are the wonderful staff, we will stay here again and would recommend anyone else to also. royspeit95@yahoo.com

    2
    « Tired hotel friendly staff »

    Visited this hotel when on business in the area, what a shame the hotel is very hard to find even though we had a satnav. When we got there had a very friendly welcome but the hotel was tired refurbishment was taking place in a downstairs conference room. Lots of stairs no lift but kind staff member carried bags.

  • 4
    « Nothing to shout about however comfortable stay! »

    Stayed here due to a friend getting married at the Fishermans retreat. Which is in close proximity to the venue! Checked in by the night porter due to it being after 11.00pm. Room was basic but comfortable, shower was powerful. Breakfast was nice and involved a good choice of continental and cooked! We didn't try the spa facilities however they looked clean and accessible. Overall I would stay here again if I was in the area.

    2
    « Overnight »

    Well we booked in a hour ago. Room ok. Asked for a drink told me where the bar was. Noone serving in the bar back to reception. Barman came served then went again. First impressions not good we would u come back no.

    3
    « Nice but slow! »

    Enjoyed the location of the hotel and view from room. Let down by poor restaurant service. Ordered dinner for 6.30 but got a table at 7.00 even though the restaurant was empty.Waited 20 mins for starter and waited until 8.15 for main course. Another table just got up and left. Breakfast was fine and much better service. Nice town to walk round and brewery worth a visit

    4
    « Girlie get together »

    Lovely hotel with very friendly staff. Use of gym pool sauna and jacuzzi all nice and clean. Rooms were lovely with tea and coffee and biscuits..hairdryer and free wifi. Breakfast was really nice with plenty of choice. Would certainly stay here again.

    3
    « Nice food but dated decor »

    Staff were all extremely kind and helpful. Food on the evening was very tasty but the price of alcohol was ridiculous (£4 a pint). Leisure facilities were nice and clean, pool was a little on the small side but does what it says on the tin. A major let down was the dated and unclean rooms. Cobwebs on the bedside lamps and dust on TV and mirror ect; with hair on the toilet and sink, simply unacceptable. The carpet and curtains needs to be updated as soon as they looked unclean. Bed linen was clean but polyester made it very sweaty.

    5
    « Nearly perfect »

    This is a great friendly hotel with a smallish pool and friendly welcoming staff, breakfast very good but walk to the pub round the corner and up the hill (400 yds total) for a great pint of draught bitter.

    4
    « overnight stay »

    Hotel was clean but dated, really needs to updating furnishings and decor, very 80's. The room just looked tired and slightly jaded, however staff were lovely, really pleasant and friendly , meal on the evening was fab .

    4
    « Relaxing location »

    OK to find if you use the postcode given on hotel website for Satnav use rather than the postal address. Relaxing views. Clean and pleasant within hotel. Evening meal fabulous. Breakfast good. Leisure club also clean and relaxing. Room we had was a bit small for a double but for the price we paid was OK for 1 night.

    4
    « Good location »

    A Great location, plenty of parking everything you need for a break away iluding a gym and a pool very clean rooms and a good bar lovely staff a decent breakfast I would recommend and would stay again for sure.

    5
    « Relaxing Stay »

    Stopped just the one night over our Anniversary weekend and really loved it. The staff were very professional, courteous and honestly couldn't do enough for you. We made use of the swimming pool and jacuzzi, and found them very relaxing. We had an evening meal and breakfast in the restaurant, both meals were reasonably priced and excellent quality, the service was excellent too. Well worth a visit and we will be returning soon.

  • 4
    « Good value, really good gym/ pool area »

    We stayed 2 nights at this hotel the weekend before last. It's a good downhill walk to the town centre but set in quite a relaxing area. The rooms were a little dated but no big deal, you don't pay a fortune to stay here so it's good value on that basis. The gym was exceptionally good, I was really pleasantly surprised and the pool was good too and the jacuzzi. Staff helpful, indeed I forgot to pack my mobile charger when I left and they rang me and posted it onto me for the price of postage which was good too. Only negatives for us (and we may just have been unlucky) we were presented with a bill for 2 bottles of wine (we had 1) and double gins when we had singles. Also I have to say whilst my rib eye steak was really good I couldn't say the same for my partner's pasta dish which had about 10 pieces of penne pasta that had clearly been stuck to the bottom of the pan then surgically removed and served up. Anyone can make a mistake - the biggest mistake was serving it up instead of cooking some fresh. When I complained I was told the chef was working alone. Didn't take the shine off for us,but a little more care by the kitchen/ waiting staff would improve things

    4
    « Relax in Lancashire »

    Better signage in town would make location easier to find, especially in dark.Friendly welcome and good bedroom with usual comforts. Quiet outlook towards leisure club.Unfortunately no lift in this hotel but staff helpful. Restaurant for dinner was excellent with wide choice of courses and daily changes to table d'hote. Quality of food was very good, including local hot pot ! Service friendly and attentive.Hotel is good base for exploring the area upto & around Burnley.

    4
    « A Pleasant Stay in Ramsbottom »

    The hotel interior and exterior is a little tired but it is clean and otherwise well maintained. The leisure facilities are good (gym, sauna, steamroom and pool) but the gym and the changing rooms would benefit from a facelift. The rooms contain everything that you would expect and are of a good size and very comfortable. We ate in the restaurant one night and the prices were fair and the quality of the food was very good but the bar prices were steep. We stayed on a bed and breakfast basis and the breakfast was excellent, in terms of quality, selection and quantity. The location of the hotel is good, Ramsbottom seems a quiet place and the hotel is tucked away at the back of the town so there are no noise issues but it is close enough to the motorway to make the local towns and cities within easy reach. Last but not least, the staff are excellent and were very friendly and helpful throughout our stay. We would recommend the hotel and would use it again.

    4
    « nice area »

    booked a weekend break here, hotel bed was very comfortable, room was very clean, had everything we needed.The staff are friendly and helpful.Nice pool and jacuzzi. close walk to the town, where there were many good eateries, pubs, country walks, steam train to bury. town people were friendly.

    5
    « Weekend treat »

    Stayed hear for two nights..can honestly say it is a lovely hotel..staff are friendly and helpfull.brilliant pool sauna steamroom and jaquzzi. Food very well presented. Room was spotless and had everything we needed .surrounding garden lovely.would stay again.

    3
    « Lovely location especially for East Lancs Railway »

    Stayed here on a Living Social offer. Hotel could do with a makeover especially the changing rooms which were very old and not the cleanest with only warm water in the showers. The pool, jacuzzi and steam room were lovely though. Food was lovely but the service in the restaurant shocking. From ordering to the starter appearing took an hour which is not acceptable. They ask you to wait in the bar all this time to spend money on drinks. Then the wine we ordered never appeared on the table until we reminded the waitress, and it was not served correctly either, and the water we asked for was forgotten too. The staff were helpful generally especially receptionists.

    3
    « Family get together »

    Took my parents for a family reunion, the hotel was nice the pool was great and the food was good. Slightly concerned about the PAT testing of the electrical equipment as the hairdryer nearly singed my hair but on the whole it was a pleasant stay. Better signage would help to find it in future however and the stairs inside were difficult for my elderly parents. Should have recommendations on the website informing that you need a moderate level of fitness to stay here.

    5
    « Very happy »

    What a great hotel. All the staff were pleasant and courteous. We stayed in room 38, nice size, clean, very comfortable king bed with perfect pillows. We had the best night's sleep since we began our short getaway. The hotel has put much thought into the tiniest of details which was much appreciated. We enjoyed the hot tub and a swim which was open until 10pm. Our breakfast was very good. My husband had a full English Breakfast (fry up) and I chose homemade porridge and two perfectly prepared poached eggs and croissant. I highly recommend this gem of a hotel and will stay here again as we plan to visit the area again soon.

    4
    « Nice stay but, sadly, rude staff »

    Apart from some black hair in the bathroom sink I really enjoyed my stay. The only downside was the receptionist decided to book the room in my partners name (how?) who ended up being unable to come due to illness. We managed to work out that the room was mine but my final bill was made out in my partners name & couldn't be changed. Five emails & one telephone call later, during which & received just two responses despite practically begging, they still haven't changed the name to mine.

    1
    « Very poor stay »

    We stayed in the Bridal Suite which smelt very strongly of dogs and had to leave the window open all night. We had a leak coming through the ceiling, no hot water in the shower and stained bed linen and the TV did not work (probably due to exterior roof repairs) The reception staff were very good at check out and gave us a total refund (however we were only offered free breakfast at first) We were attending a wedding somewhere separate and met people also staying at this hotel who too had issues with their rooms.

  • 4
    « Relaxing break »

    We stayed two nights and we had a relaxing break. Staff were very friendly. Rooms a little tired but ours was spacious and very clean. Only downside was thin walls! You could hear the person in the next room using the bathroom at 6 am! Breakfast was ice and location ideal for walking into Ramsbottom. We used the pool too - again a little dated but we had a good swim. Would stay again.

    4
    « Extremely good value »

    Very nice hotel, excellent leisure facilities represents very good value for money, breakfast and restaurant very nice. Drinks good prices for a hotel also. Staff friendly and helpful. Just one thing - if you use the post code on hotel website do not go up Ducie Street - the hotel is the turn before this one. Ducie street is narrow, very uneven and a dead end I nearly took the bottom of my car out trying to turn round!

    3
    « Basic but nice »

    The rooms are basic but very clean with iron and board, hairdryer and tea and coffee facilities in the room. We didn't have the breakfast as this would of been an extra £10.00 each. I would definitely return for another visit and try theiremoving evening meal

    4
    « Work stay »

    Sat Nav takes you to the top of the road, had to phone hotel for direction and they helped. Has very good Gym, swimming pool etc. I order a rump steak for Dinner, this was one of the best Steaks I have had anywhere, it was more like a fill it steak. Brilliant service as well, however the bar staff had no idea how to work the Till which didn't bother me that much. Good stay

    5
    « Great place to stay »

    The hotel staff couldn't have been more helpful. We received a warm welcome and immediately my special dietary needs were noted and passed to the chef. The hotel is clean , comfortable and warm despite the very cold weather. Breakfast was a positive experience with a wide range of cold options as well as a full English breakfast . Service was polite and friendly . Will definitely stay here again

    3
    « Adequate »

    One night stay, good points were friendly & helpful staff, very clean, warm/comfortable room temperature, Fairtrade tea/coffee/hot-choc in room, comfy bed, comfy pillows and bedding. Lots of lighting options in room. Great town to visit.close to town centre but off the beaten track. Lesser points: Hideous frosted windows in the bedroom, bathroom and corridors giving a really claustrophobic feel to the whole place...opened them to look out and the view was better than anticipated...an embankment and a car park.No need for frosted windows AND net curtains. Small room with a lot of furniture crammed in...personal taste, but not to mine, brown curtains, brown carpet, pine furniture..very 1990's! Overall a pleasant place which is being really underplayed/needing investment by the corporation which owns it as it could be really really nice!

    3
    « average »

    Reception staff pleasant and helpful. Our room was up 3 flights of stairs and along several passages. Room clean but very pokey and claustrophobic. Bar and dining room staff helpful. Breakfast ,the choice was good but the cooked breakfast let the meal down. The hotel is in lovely surroundings but was really difficult to find. We stopped at a pub to ask for directions and as soon as we walked in looking bemused the landlady said "the old mill you're the 6th person tonight to ask for directions" overall a very average experience . We have stayed at a few Best Western hotels and sadly this hotel let's the side down

    5
    « Maintainance. Technician »

    I spent three weeks at this hotel. I felt like family , everyone of the staff members were professional,friendly, and msde me feel like they were glad I was a guest there. The rooms are nothing extravagant but meet all my needs. The housekeeping is great. The bartenders are courteous and friendly. The chef that they have cooking dinner in the restaurant is absolutely amazing. Vicky has put together an awsome team and they do a fantastic job. I highly recommend this hotel ,even if your not staying you have got to go there for dinner. You won't regret that.

    4
    « Very friendly »

    We stayed here 2 nights and had to leave too early for breakfast , the staff packed us up some breakfast and we collected it in the morning before we left and it was no trouble. Room was nice , only downside was steep stairs, and no lift. Very close to town centre and railway. Thank you all for being so welcoming .

    3
    « One night stay to see friends »

    Received a lovely welcome from the receptionist upon arrival & were given plenty of details for our stay. The rooms, bar & restaurant are up a steep flight of stairs & we had to go through the bar to reach our room. Room was adequate for our stay as we only needed a bed. Liked the little touch of placing a bottle of lavender spray by the bed to help with sleep. Breakfast was part self-serve & part cooked breakfast. Plenty to eat. Would suggest taking a torch if leaving the hotel on foot at night to avoid the puddles!

  • 5
    « great place to meet family and friends »

    This hotel offers us a comfortable, happy place to have family gatherings twice a year. The entire staff are welcoming, the rooms comfortable the food excellent and the amenities great. The chef provides us with good menus to choose from. We are a group of 20-25 family members who like to get together twice a year to catch up. This is an ideal location for us. As we are scattered around Brittain.

    5
    « Great stay »

    Just returned from another lovely weekend at The Old Mill. All of our family had a wonderful time. We loved the pool and the food and even had a dance for my daughter's 16th birthday. We explored Peel Tower, the steam railway and the local shopping, Thank you once again to Vicky and team for looking after us so well.

    5
    « Lovely stay »

    Stayed here for new year. Lovely clean rooms. Enjoyable experience. Breakfast really nice in restaurant. Staff pleasant. Would recommend this to friends. There are plenty of walks around Ramsbottom. The village has a good high street with plenty of restaurants and shops.

    5
    « Lovely little find »

    We stayed overnight here and it was perfect. The staff were very helpful and we loved having a swim, sauna & steam room the following morning. Note: The tea & coffee making facilities are in the drawer.

    5
    « Overnight stay with breakfast »

    This was a very comfortable hotel with typical Best Western individual character. Excellent value, well appointed and very clean with friendly staff. Breakfast was good. The hotel has leisure facilities, including a swimming pool but we didn't have time to use them.

    4
    « Enjoyable stay »

    Stayed here recently as enjoy going out in Ramsbottom. Centrally located although sat nav struggled to find it and told us to drive down a dirt track which we luckily ignored. Receptionist (named Ashleigh I think) was very helpful and welcoming. Room was clean and bed was comfortable however room was rather small and bathroom was dated. This was not an issue though as only stayed for one night. Didn't have the opportunity to use the leisure facilities but will be returning and will be taking advantage of what looked like a very nice pool and jacuzzi. Missed breakfast but will try on our next stay. Bar stayed open late and was told stays open all night which is always a plus. Next stay we are having the bridal suite over Xmas when we are visiting friends and family in the area. Would recommend.

    4
    « Character hotel in Ramsbottom »

    This hotel is pleasantly situated within easy reach of Ramsbottom town centre and attractions such as the East Lancs Railway with its steam engines, Holcombe Hill and the surrounding countryside. The hotel was originally a candle factory and is full of character. There is an indoor swimming pool. The rooms are comfortable and the breakfast is good.

    1
    « Simply appalled »

    This hotel was very overpriced. A friend and I stayed for a Christmas shopping trip for two nights. We had a number of let downs including the self proclaimed stunning, contemporary restaurant being unavailable to us and the "extensive" restaurant menu limited to whatever the Christmas party guests were having; which to be honest was pretty poor quality - and at a premium cost and worse than that we had to suffer the same menu both nights of our stay! Cold showers and very basic and dated amenities made this trip even worse not to mention freezing cold "temporary" restaurant with no atmosphere for those not partaking in the parties the alternative being hunched over a low level bar table. To top it off; when sending a formal complaint - our emails wont go through to the "contact us" email (or they say they dont).

    4
    « Perfect for a one night stay with the kids »

    We stayed here for while attending a wedding in Ramsbottom. The kids and I had a gap between the ceremony and reception so we came back to swim and relax at the hotel. It isn't super fancy but it does have charm. Positives: clean, cozy sitting areas, nice pool and jacuzzi area, family sized room had ample space, close to town and value. Negatives: older furnishings and carpet, kind of musty in the halls. We chose to walk into town for breakfast so I can't speak to the quality of the food. Overall we would come again.

    4
    « Top notch »

    Visited my son and family in Rochdale and stayed here Saturday and Sunday. Warm and friendly greeting on arrival, although the sat navigation system could only get us to within 200yds, could do with a larger sign on approach road. Room spacious well equipped and clean, comfy bed, although a little bit on the small side for a double. Straight to the bar then where the leather furniture awaited us, the bar is small but well equipped and again the service was excellent. Lainey straight to the hot tub (I had to stay in the bar as she forgot my trunks) we will be back in the spring. Thanks everyone for a lovely weekend.

  • 5
    « Exceptional »

    We were visiting family in Lancashire and decided to book one night in the Old Mill Hotel Ramsbottom. We had a double room four poster which was extremely comfortable and very clean. The room had large flat screen TV, coffee making facilities, iron and ironing board. The bathroom was large and had a bath with shower and plenty of shampoo and shower gel. The young lady on reception was very friendly and professional during our stay also were the breakfast staff who looked after us very well. There was a large choice of breakfast from continental to full English. We did not get to use the spa but another guest commented on how good it was and we should definitely give it a go next time. Ramsbottom is a lovely little market town in the beautiful Lancashire countryside and is a must to visit at anytime of year. the only let down was the weak wifi signal which for me did not work at all. Overall 9/10 and if the wifi works next time I would give a 10/10

    2
    « Just OK, but could have been great with minimal investment: They don't seem to be trying »

    We booked two rooms for two nights to attend a family wedding in the area. There were no major disappointments, but it was clear that a very small investment could have turned what was a barely OK stay into a great one. Most of these things are obvious, giving the impression that nobody really cares enough to make it better. We arrived at tea time on a rainy Friday evening, having put the postcode from the website into the car's Satnav. This led us to a back yard of several flats, and no sign of there being a hotel in the vicinity. The few signs pointing us towards the hotel had petered out as we got closer. We phoned the hotel and they told us "Yes, if you go to the postcode on the website, you'll end up in the wrong place. Enter this postcode instead?.." This worked, but, since it is clearly a common issue?. Obvious suggestion no. 1: Change the postcode on the website to one that actually takes drivers to the hotel. The hotel advertised free Wi-Fi, but this was only available in the public areas, not the rooms. The hotel isn't vast. It would be a simple matter to install two repeaters which would extend the Wi-Fi to the two areas where the bedrooms are situated. Meanwhile the information in the bedroom advises guests to call reception for the password. Obvious suggestion no. 2: Make the small investment in technology (Less than £200 and 30 minutes to install) to extend the Wi-Fi to the bedroom areas, and hence fulfil the expectation that the website and guest information are creating. Having seen the name of the hotel and the picture giving it a rustic appearance, I expected to learn something in the hotel about its history, and how it fitted in the industrial and social history of the area. This kind of thing can bring a location to life for guests. There was no information about this, only the obligatory rack of pamphlets from local tourist attractions. Obvious suggestion no. 3: An A3 summary of the history of the building in reception would add some interest to what is otherwise a fairly drab building. And lastly: Obvious suggestion no. 4: Service or replace the hair driers, so that rather than sounding like a hurricane and blowing like a cool breeze they do the opposite. It would be so easy to make this place so much better.

    4
    « Very enjoyable stay! »

    We stayed here for 1 night and it was very nice. Room was very clean, staff were very helpful and friendly. We had the full English breakfast which was very tasty and we also enjoyed the leisure facilities. Parts of the hotel were a bit tired as mentioned by a few other reviewers but that didn't affect our stay. Good value for money!

    3
    « Its OK »

    I am a seasoned traveller unfortunately! I had just had 2 nights in the centre of Chester in the Best Western Premier Queens hotel and this was complete luxury in every aspect compared to this Best Western accommodation. It was somewhat of a come down and not cheap either @£64 for just a bed/accommodation. I thought the rooms were comfortable but could do with some kind of sparkle/upgrading- when compared to the market leading Premier Inns. The shower in room 35 was not very good and took some getting right.\\ I bet the view out of this room is fantastic in the daylight with views towards Bury- I arrived and departed in the dark! I went around the village for food and drink since there were many restaurants close by and I didn't want to pay £13 for a steak burger! The corridors and stairs leading to the rooms/restaurant are also narrow which could potentially affect some customers. There was free wifi and also nice tea/coffee facilities. It is very convenient for the village if you are brave enough to walk down the bumpy roads etc! Its nice to potentially use the pool and gym- note to reception they never mentioned if these facilities were free to paying guests! All staff were nice and friendly- no problems that way-you will be looked after.

    4
    « Good value for money stay with friendly service »

    stayed here on business for one night. It does have a well appointed swimming pool which I didnt use but looked good. I did use the gym which is tired to be honest but has a good selection of free weights and cardio machines. The bedroom I had was well appointed with wifi (nice touch). I didnt stay for breakfast so I cant comment on that but I did have an evening meal which was very welcome after a 4 hour drive and very well portioned. Overall very happy and would stay again.

    4
    « Good Value for Money »

    Wife and I had occasion to stay overnight whilst visiting friends in Ramsbottom. We had room only as we thought breakfast rate was expensive at £10.00 per person, and to be fair there's plenty of places nearby for a good breakfast. Hotel is a 3 star, but its very clean, has good size rooms and a swimming pool with Jacuzzi, sauna, steam room all of which I used in the afternoon. Here are my marks for the hotel.(out of ten)..... Cleanliness 9. Room 8. Staff 8 Facilities ie wifi/bar 8. All in all I'd certainly recommen this hotel, if you're looking for somewhere to stay in up a Ramsbottom, The Old Mill is well worth it.

    4
    « End of Beyond »

    Very narrow surrounding roads for an urban area. The hotel has a reasonable amount of parking spaces. My room was an upgrade for having loyalty card so it was a reasonable good size with King Size bed. Everything that I used in the room worked fine. Good selection of breakfast items. A reasonable choice of dishes on the evening meal menu.

    5
    « value for money »

    the hotel was first class ,with a nice swimming pool, and the rooms were cosy and very clean,, the waiting staff at breakfast could not do enough for us .they were so friendly and helpful, and the place is so near to the moors for walking or the heritage east lancs railway, and the motorway is very easy to get to we had a great weekend , thanks to all the staff . we will visit you again!!!

    5
    « Very nice but short stay »

    This was the local hotel where many of the guests for a local wedding were staying. A phone call earlier in the week to ask if we could please check in early so we could change etc after a longish journey. No problems here. Efficient staff, comfortable room, decent ales at the bar.... what more could we have asked for?

    5
    « What a great place to stop - we would recommend it to anyone »

    We arrived on the evening, due to a satnav issue we got lost and had to call for directions, reception staff were great, so helpful and friendly. We had a family room which was large and comfortable, both the kids loved it! The pool was fantastic! unlike some places they didn't have a time limit on when children were allowed in the pool so we made the most of it. The breakfast was brilliant, Continental Buffet and Full English cooked to perfection. Next time we visit we plan on getting there earlier so we can try out the evening meal as the menu looked great. Fantastic place, we are looking for an excuse to go back soon!

  • 3
    « Good »

    This hotel has be great to stay in,the staff, the service was exquisite,the food was quite over priced, the leisure par of things was very good the gym was good for all kinds of people ,the rooms we're cleaned cwry will,the staff are very polite

    5
    « Wedding Party! »

    After booking our Wedding at the Fisherman's Retreat, we needed to find a hotel that could accommodate all of our guests for the two night stay - we couldn't have found a more perfect venue! We would like to thank all of the Staff at the Old Mill for making our stay so enjoyable! You couldn't do enough for us, the food was excellent and the bridal suite was lovely. The guests enjoyed the pool and everything was clean and comfortable. I loved this hotel as it is very quaint and perfect for photos. The very kind man behind the bar also kept this open once we arrived back in the evening until 3am, which kept our guests very happy! The lovely staff were also very helpful if providing me with hot water and lemon to help my throat :-) The staff really went out of their way & we will definitely be recommending you - Thank You!

    5
    « Wedding party »

    From checking in at this hotel the service was very good. Staff friendly and helpful. The food in the restaurant was very good. We had a family room with was spacious and comfortable. It has a lovely pool. Very warm and friendly atmosphere. On arriving back from the wedding very late the gentleman behind the bar was very helpful and accommodating with our drinks service even though he was on his own and there was a lot of us. Breakfast was excellent. Would definitely recommend.

    3
    « Buisness trip to a tourist area! »

    The Old Mill was perfectly adequet for what was required, somewhere to sleep the night before a day long businees meeting in a local industrial unit. Second time of stopping there for me so I knew what to expect, rooms are a bit tired round the edges and more geared for the fell walkers and hikers who are there more typical summer clients I imagine. Excellent full English breakfast and very scenic location in the daylight. Half way up a steep hill so not for those who are not great with slopes. It is also set up with a very small swimming pool and health centre used by the locals so if you have a room at the front expect to hear cars coming and going from quite early in the morning.

 

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·Desde el aeropuerto de Manchester: abandone la M66 en la salida 1 y gire a la derecha en el semáforo, avance 1,5 kilómetros hacia la A56 y gire a la derecha en el semáforo hacia Bury New Road. Siga la carretera sobre el cruce del paso a nivel hacia la calle Bridge Street y siga recto en sentido ascendente por la colina hasta el semáforo ubicado en el centro de Ramsbottom. Siga recto en el semáforo y en sentido ascendente por la colina, tome la segunda calle a la izquierda hacia Springwood Street. Gire a la izquierda en la siguiente hacia la vía de entrada al BEST WESTERN Old Mill Hotel & Leisure Club.