BEST WESTERN Hotel Ronceray Opera,  Paris 

3.5/5  - based on 785 guest reviews.
10 Boulevard Montmartre, 75009, Paris, France - See map
+33 142471345 +33 142471363

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Safe deposit box
    Safe deposit box
  • Onsite laundry
    Onsite laundry
  • Free high speed internet connection
    Free high speed internet connection
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In the heart of Paris, above one of Paris covered passages, close to the Opera Garnier, the Parisian department stores and the business centre. The BEST WESTERN Hotel Ronceray Opera offers you services and equipment blending luxury, history and modernism. In a prestigious setting that dates from the beginning of the nineteenth century our rooms and our conference facilities become your best allies. Completely refurbished and sound proof all 130 rooms offer an elegant quiet and restful setting. The authenticity of the decor is mixed with today's equipment: free Wi-Fi connection, air conditioning, private safety box, mini bar, television with International channels, direct line telephone.

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Room 1

Guest reviews


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based on 791 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
108
Verygood
 
344
Medium
 
212
Poor
 
81
Horrible
 
46
Business Business 124
Couples Couples 331
Family Family 117
Friends getaway Friends getaway 110
Solo travel Solo travel 53
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Hotel Ronceray Opera,Paris
  • 4
    « Great location »

    This hotel is in a old building. once arrived you need to walk into the passage to find the door to the lip which will take you to first floor the hotel lobby. This passage is call Librairie Du Passage. You can find another passage( arcade) at the opposite building which have many cafe and restaurant . The underground train station is only 2 door away (grand boulevards). You can also find many cafe and restaurants around the hotel. Just like Le bouillon Chartier a restaurant 2 min away from the hotel. Come out from the hotel turn left, just walk and follow the building ,at the corner turn left , pass by few shop you will be able to see the restaurant. Hotel condition is clean and breakfast good, Staff friendly and helpful.

    4
    « Lovely hotel, nice area »

    This is the second time we have stayed here and we cannot fault it. The room was very nice and looked like it had been refurbished. Breakfast was okay and the staff were helpful. Lots of bars and restaurants nearby.

    2
    « Mr »

    Great location. Very small room. Very nice craw. Clean and comfort. Free Internet connection at good speed. Good food around the hotel. But no parking. In the romantic there visit a USB change power supply.

    3
    « In a great area »

    This is an old hotel hidden down an arcade. The neighborhood is alive with action and restaurants and there is a metro station right outside. But the décor inside is dated and tired. But it was clean and comfortable.

    2
    « Horrible Place to Stay »

    We stayed there as a group of colleagues for a company event. Every experience and every room was more horrible than the other. Rooms are small, old furniture, so very dusty, and with no sound proof. You can hear everything happening next door or the hallway. There is a constant buzz coming from god knows where anyway. The bed is like a torture device. Reception and room cleaning service is average. The elevator broke down twice in 5 nights we stayed. Wifi is on and off all the time. The "breakfast" is nothing but poor. The only good thing is the location but there are other hotels nearby anyway.

    4
    « Great Location! »

    Pros: Great Location, close to metro and also in walking distance to Louver Museum surroundings. Great free WiFi Good A/C Fast hot water Working hair dryer Comfortable bed & covers Good service (room service and reception) Luggage storage service available in case they cannot give you early check-in/late check-out Cons: Narrow Corridors Small rooms Pros will surpass cons if you travel light and don't intend to stay in room for much of your time, after all it is Paris and you should be outside! We would stay here again, when we come back to Paris next time.

    4
    « Upgrade for complaint »

    My friend and I, we booked the Best Western just as soon as we met at Gare Du Nord, as we were looking for the cheapest prices on the day of booking. So, after balancing price levels and geolocation, we decided that Best Western was the best option. The hotel is situated near the metro and not far away from the train station, which is rather comfortable for Eurostar or TGV passengers. When we arrived in the hotel, they gave us a requested standard room and when we walked in, we realized that the shower's door was literally out of the shower and could possibly fall on one of us, during our water procedures:) So, I walked to the reception to inform them of the broken equipment and they upgraded us , giving the biggest room in the hotel with enormous bed and 2 sofas and 2 separate bathrooms for same money, making our permanence in Paris very comfortable.

    2
    « Dirty practice »

    The room was very nice with a sofa-bed for the kid on the floor level and a bedroom on a higher level. Breakfast has a modest selection. Fruits were scarce and never replenished. Bathroom was never cleaned and missing hangers. Towels were just folded and placed in their positions again. Never replaced in a 5 day stay. BEWARE!

    5
    « Comfortable, great view, and great locations »

    I loved this hotel, everything was perfect, the reception was very kind and well organized. The breakfast was okay but not "wonderful", still it was not bad. I would recommend for people who want economic choice when visiting paris.

    5
    « Great hotel and location »

    My partner and I spent 4 nights at the Ronceray in July 2016. We had a great stay from the welcome at reception on arrival to the genuine "Thank you for staying with us" on our departure. The staff were friendly, the room was great (as was the air con), excellent breakfast and fantastic central location. We will definitely choose the Ronceray on our next visit to Paris.

  • 3
    « Center of Paris »

    The location of hotel is very good as all the best places in Paris are nearby (walking distance - if you consider 3-4 kms as one). Grand Boulevard is the nearest metro. The rooms are small. The staff is quite friendly. (I generally find the ladies are more friendly than the men). The path to my room was quite narrow. Lots of cafes nearby. For people who prefer Indian food, Gare du Nord is about 3kms. For others, you will find everything nearby - McDonalds, Starbucks, Paris cafes (every nook and corner).

    5
    « Outstanding location and front office guys »

    Location is very good ,,,,,metro is near by ,,,staff is helpful ,,,,front office amazing,,,house keeping needs revision ????,,,breakfast was very very good and tasty There is only one lift to carry yours I really recommend and i will go there again

    5
    « Excelent value, friendly staff »

    My wife and I stayed at the Hotel Ronceray in May 2016, when we needed two weeks' accommodation on short notice in Paris. The manager and staff could not have been more helpful in finding us a suitable room, which was spacious with plenty of storage for our clothes and baggage, and a very comfortable bed, all at a most reasonable price. The bathroom was roomy, modern and functional, and servicing of the accommodation was friendly and thorough. Breakfast was available in the room when required at no extra cost, and although the hotel does not serve evening meals, they can and did make arrangements to supply us dinner from a nearby restaurant in our room when we needed it. All the desk staff spoke good English and were very helpful with advice and directions. The hotel is in a good location about 10 minutes' walk from the Opera Garnier . There are plenty of cafes, restaurants and small and large shops nearby, and it is well serviced by the Metro and various buses to all parts of the city, including a short ride (or a healthy walk) to the Seine and the Louvre in one direction, and to the Moulin Rouge and Montmartre in the other. A pleasant little bonus is a view of Sacre Ceour from the staircase and some of the rooms. Entry to the hotel is actually from the Passage Jouffroy, one of the atmospheric arcades of Paris, full of charming speciality and novelty shops. Overall, the Ronceray was a very comfortable, pleasant and convenient hotel in a very good location, providing excellent value for money for a three star hotel.

    4
    « a great surpise ! »

    Ok the location of this hotel is one of the best, near the Passage, about 2KM from the Louver, walking distance to anywhere, near the opera, there is no argument about the location. But the rooms were shaggy and old, BUT the renovated part of the rooms and it is not the Marriott, but really nice clean, no shaggy carpet anymore, bathroom all new. great surprise and I loved the room. the only con, for a business room is lack of enough electricity sockets, but will defiantly come again!

    1
    « Expected alot more »

    Air-conditioning didn't work we told them 3 days in a row and they didn't bother to tell us why or if they will fix it. We had 4 nights there in the hotel and they didn't bother to tell us if they even tried to fix the aircon or why it still wasn't working. Only by the third night did they give us a fan to keep us cool. Couldn't have the window open to cool the hotel room down as the street was so noisy. You constantly hear cars and scooters beeping their horns and then yet another police siren. The list goes on. Some of which isn't the hotels fault but they could at least have kept us informed as to why the aircon wasn't working. There was free wifi but the signal was so bad that it was unusable by the desk and by the bed. I had to sit right against the room entrance door to receive an ok signal and actually be able to browse the internet. The door didn't shut properly so the cleaner didn't close it properly after leaving the room during the day. The shower flooded all over the floor. Could only open one window of the two in the room. There was much to be desired. I won't be going back there.

    2
    « Location Only Positive About this Hotel »

    Not sure where to begin regarding this hotel. The only good thing really is it's location, in the well known Passage Jouffroy, across from another Passage and a few blocks from Galeries Lafayette and Printemps. Aside that, the rooms are tiny given the price, the AC barely worked, the street level noise was louder than expected (and we/I am fine with street noise), the various front desk staff were impatient, less than attentive and confused about our asks on several occasions (typical guest requests like fixing the AC or an extra pillow), the breakfast was a joke, the room keys worked inconsistently. I could go on, but why bother. Note to self and others, pay abit extra for a nice hotel with more reliable and even service.

    2
    « Expected more for the price »

    The room was ok just a little small for my liking. The bathroom shower had no curtain and water would get all over the floor with no way to block it. Couldn't really communicate well with staff only spoke a few english words. Glad I only stayed for one night.

    4
    « Unique Property »

    This is a unique BW in a pretty good location. Each room was very different. I traveled with a class, so it was interesting to see the different setups and décor. I found that there are no showers and the bathtubs were sometimes very narrow. I'm like a size 6 and my hips were pretty tight in the bath. Probably wouldn't recommend for wider individuals. I actually stayed here in January of 2013.

    2
    « Will not go again »

    Room was ok for the price.food was horrible.went in there once and walked back out with 2 mins because flies were all over the food.made my skin crawl.staff wer friendly and there was hardrock cafe next door so easy to stumble back to room after few cocktails.paris is very busy city.crazy drivers lol.very nice places to visit every building had so much effort put in to building it.u can just stair at the detail for hours

    4
    « Well located, great staff »

    We are almost finished our 12 nights (May/June 2016) at this hotel on the Boulevard Montmartre. This is a great area as a base for seeing Paris and it's surrounds, with good access to the Metro, the hop on hop off buses, and organised tours. The area abounds in cafés, restaurants, shops (including souvenir shops), and small grocery shops. The reception staff are very friendly, knowledgable and helpful regarding where to find services and how to get to places - they have made our stay very pleasant indeed. Our stay included buffet breakfast each morning, with a good variety of food and drinks on offer. The rooms are on the small side (but adequate) so we were glad we had booked separate rooms, especially for a stay of 12 nights. Occasionally the housekeeping misses a beat (eg forgetting to leave bathroom supplies) but a call to reception sorts that out very quickly. My room didn't have a tea/coffee tray (with electric jug) or a chair when I arrived, but these were supplied promptly upon request. And there is a small refrigerator in the room, which is great for an extended stay.

  • 4
    « Lovely hotel, good location and ideal for exploring Paris. »

    The hotel is well situated, very near Grands Boulevards metro stop and within easy walking distance of the beautiful Galaries Lafayette. The hop on hop off tour bus stops nearby and there are lots of places to eat including the Hard Rock Cafe, Chipotle and McDonald's. The hotel rooms are a decent size, we had a twin room on the 3rd floor which overlooked the main street. It included a small fridge, tea and coffee making facilities a spacious bathroom (with a great shower) and a hair-dryer, Breakfast was very good with enough variety to suit most people, hotel staff were friendly and helpful and we would definitely stay here in the future.

    4
    « Great location and price for visiting Paris, France »

    Mid-grade hotel in the heart of Paris, easy walk to many sites as well as several Metro stops. Excellent breakfast served daily. This is not a luxury property but it is a great value property. Our room was small but adequate, a bit dated, but clean and safe! Front desk staff was always warm, friendly and helpful! Non-smoking rooms are available.

    4
    « Good choice in the city centre of Paris »

    The hotel rooms are very spacious by the normal standard in Paris. It is located on a Main Street in the city centre but you don't hear much noise even though staying on the first floor. The staff are very friendly and helpful. The breakfast is basic but value-for-money. It is a very nice choice.

    5
    « Fab location »

    Excellent hotel. Good location. Yes a bit of back ground noise at night but what do you expect in a city centre. Nice rooms. Loved our mezzanine bed. Friendly staff and good breakfast. We would go back

    3
    « Excellent location, resonable hotel »

    Location: great location, besides the Hard Rock Cafe. 3 blocks away from Lafayette. Near subway entrance. Just beside a Hop On Hop On Tour. The hotel is inside a small galeria, where you find a restaurant and some common shops. The reception is not in the same level than the entrance, you have to take strairs or elevator to first floor. Common areas of the hotel are old with small corrridors but the bedrooms are a little bit small but with new facilities. No soo much room for eating inside but have a electric kettle. Staff is very nice and willing to help you any way possible. Cleaning is okay. Withot videt

    5
    « Great Location, Staff and Service. »

    As a University Faculty I regularly travel from the USA with a Group of Students to Paris. The Ronceray Opera is will always be our place to stay. It is located in one of the best location I know. The entrance being in the charming Jouffroy Arcade makes the Hotel even Special. We have access to what all visitors would need, the subway is a few steps, as the restaurants and cafes, etc... The Staff is really great and helpful, the Service is quick and the morning Breakfast Buffet helps you start a great day. Wifi is free and fast.

    3
    « Paris weekend »

    Clean room. Good breakfast but noisey on Sunday morning. Very thin walls between rooms. Good location beside metro. Helpful desk staff. Ideal spot if going site seeing. Woud stay there again. Plenty to see in the city

    4
    « Cleanand nice hotel... good location »

    Excellent location - right by the metro station, very friendly staff, clean rooms, great view especially from 4th floor! Mustafa is a star.... very helpful gentleman! Very good location ... provides easy access to everywhere. Definitely recommend!

    5
    « Fantastic hotel!! »

    Lovely hotel, in walking distance of many tourist attractions like the louvre! 2 metros a stone throw away, would suggest downloading the metro app if you are planning to use them a lot as this helped me and my other half on our stay! Hotel is clean, staff are friendly! Would definitely recommend this hotel! Plenty of places to have food and drink within walking distance, would stay again!

    4
    « LOCATION, LOCATION, LOCATION....... »

    Hotel is very centrally located, it is walking distance to the famous department stores " la Fayette" and "le printemps", to Opera Garnier and to the Louvre Museum. Even if you do not like walking you can use taxi to go any where and would not pay that much since it is right in the center of Paris, also several metro station are nearby. if you are out at night for a walk or attending a show, It is safe to go back to the hotel late it is a live area..... Services at the hotel were just fine, Superior rooms is composed from 02 floors and small stairs which might be a little bit annoying if you have children or someone elder. will definitely come back....

  • 3
    « Great Location »

    The hotel is in a great location, Right next to a metro station surrounded by plenty of shops and cafe's and only a 10 minute walk from the louvre Museum. The hotel was very safe with a locked door and gate that closes at night time. The room was modern and clean with a nice clean bathroom too, Had nice patio doors for light with a view of the Sacre Coeur if you looked out. Only downside was the nightclub down below in the glass covered walkway. Even with the doors shut tight the music was very loud and there where alot of drunk teens shouting in the walkway below which echoed loudly . I would maybe ask in future for a room at the front. The street noise would still be quieter.

    3
    « Good location for sights and shops »

    Close to two metro entrances, easy to access from Gare du Nord (one change). Hotel is inexpensive, clean and tidy with recently refurbished rooms by the looks of it. Perfectly adequate as a base - no restaurant for lunch/dinner although a buffet breakfast was on offer but lots of bars and restaurants in the immediate area. Helpful and friendly staff.

    5
    « Opera good »

    Clean and simple very good service. Rooms were nice and clean ,good bathroom and shower. Right by tour bus stop and convenient for restaurants and bars in the area. Will go back again .cantbebeaten for the best location and value.

    3
    « Great location! Would stay again... »

    I stayed at this hotel in December of 2015 with some friends. The location is great! It's right across the street from a taxi stop, and right near tons of restaurants, cafes, and shops. It's located in a nook of an adorable little alley, that is not at all shady. The rooms are small, but I've seen smaller. They are updated and basic, but pretty clean. My one complaint is the walls are very thin. If you are looking for a lavish hotel or will be spending a lot of time in your room, this is not for you, but as for me, I would definitely stay here again.

    4
    « Location is great, rooms are very small »

    The hotel is very conveniently located. right next to the metro station. Eiffel tower is about 20 minutes on foot. lots of cafes and restaurants all around. However the entrance of the hotel is from the side lane, not the most impressive. Room size was the biggest surprise. the room almost ends before you get in. guess thats the price to pay for being in the heart of paris. Nice breakfast and reasonably friendly staff.

    5
    « A perfect stay in the centre of Paris »

    Great location within a short walking distance to good department stores such as Galeries Lafayette and Au Printemps. There are many great restaurants and bars around the hotel. Very lively area. We had a corner room which was very spacious with a lot of natural light. Breakfast is delivered within less than 15 minutes, generous portion and good coffee. Complimentary wi-fi with very strong connection. Service at the reception is very efficient and friendly. We will definitely go back to this hotel and will recommend to others who want to visit Paris.

    4
    « Birthday Trip »

    Stayed here in September. Lovely view of Sacre Coeur from our bedroom window. Room was fine and were given a tray with kettle, tea and coffee when we asked. Plenty of choice for breakfast. Staff were very friendly and helpful.

    4
    « perfect location to visit Paris and shopping : )) »

    I spent 2 times one night this automn and found very convenient location, with renovated room and staff trying to help anytime. I will be back, most probably with family to enjoy Galerue Lafayette, La Bourse and Opera just next.

    2
    « Have had worse (but not many) »

    Good location but a typical example of 'looks good in the brochure' but very different in reality. No room for a kitten let alone swing a cat in the minuscule rooms - if you came find them through the labyrinth of corridors and fire doors. Lift will take you and your bag - about the same as the rooms. Air con, tv, and safe all didn't work in my room and I had a view of a concrete wall. Great city but spend a little extra to stay on a nice hotel and appreciate it. Breakfast not bad though and reception staff tried to speak English though struggled.

    5
    « Lovely Hotel »

    We stayed one night here while visiting Paris and thought it was lovely. For the price we paid we thought the staff were very friendly and they all spoke English, our room was clean and warm with good facilities including a safe, tea and coffee facilities, a TV and a hair dryer. It is in a busy lively area with lots going on but did not disturb us at night. The hotel is situated between 2 metro stops so you are soon near any landmark or museum you want to visit. On the day we checked out the hotel stored our luggage for us. Great place to stay and very reasonably priced for its location.

  • 2
    « Great location...low standard! »

    The hotel is well located for touristing in central Paris. Shopping and nice restaurants within a few minutes walk, unfortunately the standard of the rooms are questionable. I had an OK stay but the room was small, a bit wear and tear...and loud! My room (#220) was situated right next to the stairs and elevator. I woke up several times wondering if someone entered my room...

    5
    « great location, great hotel »

    I spent 4 nights in this hotel at the end of September. Hotel in the perfect location, whether you come to Paris for business, entertainment, .... Two steps away from metro station. Rooms Spacious and clean. Bathroom just renewed. The staff friendly and always available. Breakfast fantastic with rich selection, ..., in one word - hotel which I would higly recommend

    1
    « Do not stay here »

    I wasn't expecting much, but room was entirely the double bed with a balcony door. Shower so small I fell out into the toilet:shower taps hit me in the chest. No fresh toilet rolls or tissues for 4 day stay; we bought our own! Double booked when we arrived, asked to carry our luggage up to 5th floor, no lift available. Very disappointing introduction to Paris.

    1
    « THEY DO NOT RESPECT YOUR PRIVACY »

    I'd like to start off by saying that the front desk staff were very friendly. Hotel is a little out dated, but that is fine. The bad ratings come from that lack of privacy given to us by the cleaning crew. It started the first night when someone randomly walked into our room. It was a loft so they left as soon as they heard us above. No problem yet, since that could be an honest mistake. Since we would rather not have our room cleaned every day, we put out the DO NOT DISTURB sign. It's in both English and French, so everyone can read it. Didn't matter, they came in and cleaned anyway. Hell, one morning at 9AM while we were still in the room and with the DO NOT DISTURB sign out, the cleaning crew came in. We had to ask the lady to leave since she just wouldn't. This went on for the whole 5 days there. On top of all this, when we got home, we noticed some of our stuff was missing. My girlfriend still gets all upset when she thinks about this. She bought her mom a cross from Notre Dame, which went missing. I had a few things go missing as well.

    5
    « Tumbs up! »

    room were new and clean, everzone was very nice to us, breakfast was perfect for a long daz of sightseeing, The location is the best, the U-station is just 20m from the hotel, many shops and restaurans in the vicinity

    5
    « Good Paris hotel »

    The Ronceray Opera was well located and close to public transportation. There was also a wide choice of places to eat and shop. My room and bathroom were large and very comfortable. I had a great view of Sacre Coeur and the windows opened which was nice. Although the hotel was well insulated against outside noise, The was little insulation between the inside rooms. I could quite easily hear my neighbor talking and snoring at night. Despite that, I would happily stay there again and bring earplugs.

    1
    « Oh dear ... »

    Good location if a little difficult to see entrance. Booked double for first romantic break with no kids but got a dingy twin. Promised a move but solved problem by pushing beds together and throwing one sheet over both. Breakfast is okay but your table has a tray with your cutlery and cup on to make it easy to clear away. The orange and apple juice ran out and despite numerous guests asking for it to be filled it seems it was too much trouble at 9am with only an hour of breakfast left. If you don't mind poor service and a cant be bothered location is a good location but we won't be coming back.

    3
    « great location »

    We recently had a 3 night stay in the middle of a roumd the world holiday with our 11yr old. We had asked for a room at the back when booking as the tips on here stated the noise was an issue from the main street it overlooks. This was not a possibility apparently. The first night was on the warm side, and the only way we could achieve a coolish sleep was with the balcony door open as the air conditioner was not working effectively. We mentioned it to the reception desk in the morning, and asked for a different room if unable to be rectified, but the answer apparently was to sleep with the balcony door open. Despite that we had an 11yr old trying to get to sleep... Aside from that, the hotel was very clean, staff were all friendly and the location is brilliant.

    4
    « Great Stay in Paris »

    My wife and I had a wonderful 3 night stay at the Best Western Ronceray Opera. Great location on the Grand Boulevard. Walking distance to the Lourve and Seine. We checked in around 2pm on Saturday and were treated to a complimentary upgrade. The room was more than spacious including a private balcony and big screen tv. Room was very clean. Air conditioning worked well and was needed because we had two very hot days. Bathroom amenities included an overhead/rain fall like shower head. Breakfast was beyond adequate with fresh baked breads, craossaints, pastries, meats and cheeses. We enjoyed filling up every morning and were able to save a few bucks on meals. Would definitely consider staying here again for a return trip to Paris.

    3
    « Good location, needs a haircut »

    The property lies on the Blvd Montmatre, in the thick of things; not normally my favourite location (I prefer the 5th and 6th), but convenient for my business. Although the property sports a fine address, the overall impression is that the hotel is tired and needs refreshing. The rooms (and I had a very spacious "superior" room) was dusty and very old; for aficionados of 1970s paneling it is delightful, but frankly I though it dated. Everything in the room worked, although the electrical outlets were not really well placed for actual use, and the bed comfortable enough. The staff was delightful, and went out of their way to accommodate their guests' needs, interests and questions. I doubt I will be back, but it is an OK property if one simply wants a warm place to bed down.

  • 4
    « Good Hotel »

    Very clean. The room was small but clean. New bathroom, very luminous. Considering the perfect position to visit Paris (also for work) is not so expensive. I did not enjoy the breakfast but there are star bucks and prêt à manger Just à few meters from it.

    3
    « Could have been better »

    Just returned from a long weekend break with my wife for our 30th wedding anniversary, we stayed at the best western ronceray hotel Paris, the start of our trip was a taxi from the airport that takes 45/55 mins but on a darker note costs between 55/65 euros plus tip which is expensive, there is a rail and metro service but we were advised that if you didn't speak good French to avoid this option ,also that the service runs through the darker side of Paris where tourists are advised too keep watch over cases mobiles etc. on arrival at the hotel my wife decided on a shower as we were told there were hair dryers in every room we did not take one, with a head of soaking wet hair my wife discovered the hairdryer was broken , I went to reception and was given another one, fair enough, when we were in Paris the temperature soared up to 33 degrees by day and about 26 by night, as there is air conditioning in every room not a problem! NON. Second day into our 5 day break the air con failed! Reporting this to reception they offered us a new room which we thought was far inferior to ours so we took the option of a fan that was offered to us as we were assured the aircon would be running very soon !NON, the air conditioning did not work for the rest of our stay! Now the fan was ok during the day as we were out for most of it anyway, but the night was a nightmare absolutely boiling, my main criticism is that had they offered a same or better room than ours we would have accepted the swap.the staff were very friendly but I feel more could have been done to resolve this matter, on arrival home I've since read that this is not a one off problem concerning the aircon system, as other reviewers express the same issue, on a plus note to end, the hotel is in an excellent location and offer a much cheaper taxi service to the airport 18 euros for more than one person or 25 euros for one?? we found Paris to be a beautiful city with outstanding architecture notredame amazing! Would we stay at this hotel again probably not . Mark and Anna Dowers, Cardiff Wales. UK

    1
    « Disgusting hotel, not worth the money! »

    This hotel has only three things going for it; location, free wifi and lovely reception and cleaning staff. The hotel is disgusting to say the least. It's very run down and in desperate need of a good thorough clean. My room was filthy when I arrived. Mouldy bed sheets, mould covered bathroom, toilet semi attached to the wall. The list is honestly endless. I also had a lovely view of a brick wall which was disappointing considering how much I paid to stay here. The breakfast is average and inconsistent at best. One day they were serving off cheese which reeked and squished pastries. The dining rooms are filthy too with stained table cloths and tattered walls. The wifi is excellent and the location is perfect. A quick walk to the Opera and just outside a subway stop. There are plenty of restaurants and grocery stores in the street so you certainly won't go hungry. I definitely won't be staying in this hotel again and was very disappointed with my experience there.

    3
    « Nothing amazing but nothing bad and good value. »

    The hotel is fairly easy to find; the entrance is inside a gallery, or glass-roofed alleyway/mall, with suitably old-fashioned little shops on the ground level. The staff are reasonably helpful - one went considerably out of her way to show me where to find a bank machine - and there's a shuttle that goes to the airport for €26 you can book through reception. The room was small, but by no means the smallest I've had in Paris, with a closet large enough for my luggage and all my clothes and stuff. The floor was wood, which helps cut down on insect bite problems (I did not have any problems). The bedding wasn't changed during my stay (5 days) but i didn't ask them to and that's fine by me. I did get fresh towels. The wifi is unencrypted and open, but easy enough to use. There was no bathtub in my room but the walk-in shower had a "rain" style head and a regular head on a stainless steel flexible hose so you could use it either way. The window overlooked the roof of the galleria, but higher floors (I was on 2, where ground is 0 and lobby is on 1) can easily see the Sacra Coeur. Breakfast is a buffet; there's scrambled egg, sausage and bacon, a variety of pastries, hard boiled eggs, fruit, yogourt, juices and so on, in what was probably a wealthy person's house in the 18th century. It's a great area, tons of restaurants, bookshops (in this gallery and the one opposite for example), the opera, right next to the Metro, felt fairly safe at night, and was not too noisy.

    2
    « A Mixed Experience »

    We booked this through our Travel Agent in Melbourne during their annual Expo promotion period, so we were expecting a fair deal and a pleasant experience. Unfortunately it wasn't what we expected. The hotel looks impressive from the website but the room we were first given was a sweat box, small, even by Paris standards, and facing the afternoon sun with ancient air con and a standard fan. Fortunately the hotel had low occupancy and upon request we were upgraded to a spacious "Club" room, with a recently renovated bathroom and balcony at no extra charge. This too had issues with a dripping air con unit and an entry door that required serious force to close. The redeeming features of the property were the very friendly and helpful staff and the excellent breakfast. Location is amongst a plethora of 2 and 3 Star properties, so restaurants and bars abound. It's close to two Metro stations but a little too far from the river for our liking. We would not return nor recommend to friends, so overall 2 Stars.

    4
    « Very good location for Paris »

    Location is very good, having metro station just nearby. A bit old fashion, but very convenient for Paris. View of the rooms are not at all fascinating, but the neighbourhood is nice and full of surprises.

    3
    « excellent location »

    i stayed there for a week in Aug. 2012 , the room was small but comfortable. the hotel is directly near by boulevard Montmartre, Musée Grévin, Théâtre des Variétés, Hard Rock Café, its really inside the heart of the city center, every thing is available all the time.

    4
    « Excellent value for money »

    Nice location (walking distance to many attractions and just a couple of minutes away from metro). Plenty of restaurants, cafes, shops nearby (as well as the one where you can buy french sim card). Very reasonable cost of the room. Very friendly, efficient & helpful people at reception. Room and furniture is not new and a bit worn out but its well maintained. No disappointments. Definitely will stay there again. Very good value for money.

    5
    « Comfortable hotel in the heart of Paris »

    This is our 3rd visit to this hotel. We were always satisfied with the hotel and look forward to visit Ronceray Opera again. The location is excellent. Hotel is 10 m away from 'Grand Boulevard' underground station. The surroundings of the hotel consist of cafes, restaurants, historical passages. The hotel is clean with neat room service, rooms are comfortable, staff is firendly. There is fast free wifi in every location. Every morning excellent breakfast is served. I can recommend this hotel to every visitor of Paris. Murat Guvenel

    2
    « Poor Quality of Rooms »

    This hotel looks nice on the internet, but the rooms are very small. Our shower drain got plugged every 2 minutes, the doors are very squeaky and it was noisy at night had to wear ear plugs. The only good thing about our experience here was the friendly staff and the breakfast was delicious and a good variety to choose from.

  • 2
    « Best Western Hotel Ro »

    A/C in room not working, no english news channel, only old movies in English, hotel hard to find, adresse is misleading cab could not find it. desk staff not very knowledgable did not kn ow where to buy tickets to the Catacombs in Paris

    5
    « Excellent »

    Breakfast was excellent. Location and value were excellent. Staff were all really helpful and recommended a great near-by restaurant. View of Sacre Coeur from bedroom window. Easy access to metro. Would definitely stay here again.

 

Getting to the hotel ...

All directions
·From: The North. Take exit Porte de la Chapelle - take Boulevard de la Chapelle direction Gare du Nord - Gare du Nord follow opera - Rue Maubeuge - take a left on Rue du FBG. Possonniere - then a right onto Boulevard Poissonniere - continue onto Boulevard Montmartre towards the BEST WESTERN Hotel Ronceray Opera. ·From: The South. Take exit Porte d Orleans - direction Denfert Rochereau - Avenue Denfert-Rochereau - Avenue de l Observatoire - Avenue Saint Michel - Pont Saint Michel towards Chatelet - Place de Shatelet - Boulevard Sebastopol - take a left on Boulevard Saint Denis - continue on Boulevard Poissonniere - continue onto Boulevard Montmartre towards the BEST WESTERN Hotel Ronceray Op...

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