BEST WESTERN PREMIER Hotel Opera Opal,  Paris 

4.0/5  - based on 516 guest reviews.
19 Rue Tronchet, 75008, Paris, France - See map
+33 142657797 +33 142656650

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Cocktail lounge
    Cocktail lounge
  • Safe deposit box
    Safe deposit box
  • High speed internet access
    High speed internet access
TripAdvisor Traveler Rating
based on 516 traveler reviews
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Welcome to the BEST WESTERN PREMIER Opera Opal, a 4 Star hotel in the Madeleine area. You will discover a contemporary style and design with warm colors. After shopping in the fancy boutiques, visiting the department stores Galleries Lafayette and Printemps, stop at Laduree coffee tea lounge to drink a delicious cup of tea and eat the famous macaroons. You will enjoy rest in our comfortable, large bedrooms totally equipped with air-conditioning, flat television screen, free Internet access, mini-bar etc. . Or you may prefer to lie on the sofa in our lounge to read or to speak with friends around the open fireplace. a bar is at your disposal for drinks. From 6:45 a. m. to 10:30 a. m. , we serve an American hot buffet. Our staff is at your disposal and at your attention for all demands concerning your restaurants bookings, entertainments, discovers in the Paris area. Enjoy your stay.

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Room 1

Guest reviews


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based on 516 guest reviews
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Excellent
 
153
Verygood
 
263
Medium
 
64
Poor
 
26
Horrible
 
10
Business Business 118
Couples Couples 203
Family Family 60
Friends getaway Friends getaway 41
Solo travel Solo travel 61
Cleanliness
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Service
Sleep Quality
Value
BEST WESTERN PREMIER Opera Opal,Paris
  • 1
    « Charming hotel; great location »

    We liked everything about the Opera Opal. Our room was very clean and the bed linens and towels were luxurious. The location is near good shopping and the metro. The staff at the front desk were especially welcoming and very helpful with directions and suggestions. We would recommend this hotel to anybody.

    4
    « Very good central hotel »

    I had a lovely big room in this hotel during my stay in Paris. I was on the first floor but not at all bothered by the sound of the tube somewhere underneath the hotel - I used to live in a flat in Paris where you could hear the metro! The location of this hotel is excellent. The only thing I wasn't so sure of was breakfast, it was ok but not sure i would book it next time.

    5
    « Still my favourite Paris Hotel. »

    The first time I stayed here back in 2013, I gave it 5/5. I've stayed here a few times now and it is still my favourite. My room this time was a deluxe room and was a good size with an excellent bathroom. It was very comfortable, spotlessly clean. Location is fantastic for a lot of Museums and galleries. The metro is very close. There is a bit of street noise and a rumble from the metro, but this was not intrusive. Staff are excellent as always. My first choice for Paris visits.

    4
    « The very best staff »

    Thank you very much to the staff. They all gave the very best service, and they were all very obliging and good tempered. Thus, the atmosphere in the hotel was very pleasant. - But earplugs were useful during the night. There was some noise from the street

    4
    « One more time!!! »

    As i been before in that hotel i would like one more time to say that is very nice for stay for a few days in Paris.Is in sentral location,the metro is just 50m away,there are nice restourants in the area and is quite during the night. The rooms are big and the bathroom well organised.Very nice that they have an espresso machine( in the room) of nespresso so the morning you can enjoy the comfort of the room.The reception is very polite and the cleeness of the room super. Is realy nice to go back and see that they still keep the quality in high standars for this small hotel.

    5
    « Perfect stay »

    Thanks for a great stay. The location is perfect just between 3 Metro lines, making everything next door and easy. Very helpful and service minded staff and an above average breakfast buffet. The room was clean and the beds wonderful. The bathroom was working as designed.

    4
    « Great location, excellent service »

    We booked another hotel which seems to have an awful location before we ended up in this one. At first we could only stay for 1 night in stead of the desired 3 but the next morning the very friendly lady at the reception had arranged we could stay in the same rooms for all three nights. The hotel has a fantastic location, it's a small and cost hotel, breakfast is very good (especially compared with an average French breakfast) and the staff is very friendly and supportive. We love this hotel and will definitely come back again!

    4
    « Enjoyable night »

    We spent one night there through the website voyageprive.com ( French one) the hotel is very well located (near metro madeleine near opéra and saint Lazare) At checking we have been asked to leave credit card or 50€ deposit but I asked to empty the mini bar to avoid this hassle. The receptionist ( can't remember the name but she's Danish) was very helpful and smiling all the time. We had our nice too on 3rd floor ( lift wasn't working so we did sport and they put our bags in our room for us ) it's located in an old style Paris building but we'll renovated. The decoration is made or red kind of autumn colours.The bed and facilities were clean except for the carpet neat the bathroom big spot of I don't know what was on it. Our view was on the main road ( rue tronchet) which is noisy if you want to open the window however the windows are double glazed so you sleep like a baby! In the bathroom there were some Nuxe soap and shower gel (no shampoo though) The breakfast is ok. Not a wide choice but it's fine. The small hic is the noise that comes from the metro tunnel that is nearby but it's not continuous. Small advise if you want to reach the hotel take the mine 14 of the metro and then you should take the exit called rue tronchet you will just walk one two minutes to reach the hotel.

    5
    « Great Place in a Great Vicinity »

    This hotel was an outstanding place to stay. We were on the first floor so we could open our window and see to the street below. The room itself was well appointed with a king size bed and a very large bathroom. Very friendly staff who spoke English very well. Couldn't have been happier with our choice!

    4
    « Bad timing »

    I passed by this hotel the week before my stay there and liked the location and neighborhood. I walked in off the street and made a reservation. Unfortunately, the day my friend and I arrived the lift was out of order. We were supposed to stay in a deluxe room with two beds on the fifth floor. We had just spent several days in Burgundy and Provence and had tons of luggage, wine, etc. It was late and there was no way we were going to climb five flights of stairs. The clerk traded our room for a standard room with one bed on the first floor. They agreed to adjust the price and did their best to accomodate us. Breakfast was good and the driver they hired to take us to the airport was fun. All in all, i would recommend the hotel as long as the lift is working!

  • 4
    « Perfect location »

    Hotel is walking distance to metro, printemps store, many bistros Room is comfortable and a reasonable size Bed was a little soft for my tastes Staff were very friendly I'm would certainly stay here again

    3
    « Noisy »

    It is not a bad hotel as it is conveniently located near metro stops and department stores at Opera. The only issue was the noise from the street and you could hear the metro rumbling underneath. Breakfast had a good selection, and staff friendly. Wifi needed login each time which was annoying, but at least it was included.

    4
    « Simple and Charming »

    Excellent location! Close a subway station and near many points of interest, the hotel allows to know Paris on foot. The rooms are clean, comfortable and cozy. The breakast is also good. Negative point to the stairs to access the elevator ... it's tricky climb with luggage! I really enjoyed it!

    4
    « Long week-end in Paris »

    The Hotel is excellently located near the Madeleine, and just few steps away from key attractions, Shopping Centers (Printemps and Lafayette), restaurants, groceries, Taxis, Metro and Bus Stations. The staff were very friendly and helpful and the rooms were very clean and modern while an upgrade was offered.

    4
    « Pleasantly surprised »

    We were very happy with the room and location. Great value for money in the Madeleine district. Wifi worked well and lady at reception was very friendly and helpful. Good size room, with amenities you would expect from a 4 star hotel. Road was slightly noisey during week in morning, but was nice and quiet on Sunday morning. Air con was nice and cool and you could adjust it. I would definitely stay again. Short walk to Madeleine station.

    3
    « Very Friendly Staff »

    We stayed here for two nights. Everyone who worked in the hotel was very pleasant and accomodating. We got a free upgrade to deluxe room. We didn't eat the breakfast here although you can add a package to do so. The metro tracks run underneath the hotel so it is better to be on the higher floors, but we didn't have any issue. The only real complaint is with the shower. It had a rain shower head with horrible pressure and streams of water seemed to go in every direction other than where you would want them to. All in all it's a decent place with friendly people.

    4
    « Location, location »

    Stayed here for 2 nights. Was traveling on a medium budget and chose this for it's great location by multiple metro stations to get around quickly. I was pleasantly surprised by the friendly staff, clean rooms and looks of the place. I recommend avoiding the very expensive breakfast and running to Paul on the corner for a sandwich in the morning.

    4
    « Saving Paris experience »

    After having an apartment booked and paid for through Flipkey and the owner of the apartment cancelling when we were standing in front of the entrance, we were stranded. Just a little bit up the road, we saw BW Opera Opal and took a chance to see whether accommodation was available. We were assisted by lovely friendly welcoming staff at reception. Just the attitude of reception made us decide to book in for the rest of our trip and we had a great time. Thank you.

    4
    « Charming hotel-good location »

    The room was small but clean and more than adequate. The bed and the bedding were fabulous. The bathroom very modern and nice. We had breakfast every morning, which was very nutritious and good and gave us plenty of variety. The location was excellent, plenty of restaurants in the area and shopping. The subway was very close by. All the staff that we had contact with were very helpful and professional. They arranged to have a VIP town car taking us to the airport, charge 60 euros. We felt it was worth every penny.

    5
    « Best Western Opera Opal »

    We enjoyed our stay in this hotel. Rooms are very clean,and the facilities are great. Staff are extremely professional and friendly. One feels at home in this hotel.The location is good , it is near restaurant and shopping centers. There are quite a few good places to eat within walking distant.

  • 5
    « Excellent care for all customers »

    The service I experienced were excellent. I liked the room care The location & amenities were fantastic I liked best of care and sympathy given by all the working staff I wish to come again and meet the same staff as they are lovely group and all the time they are very helpful and keendfull in their care for all customers

    5
    « Excellent location, great value »

    First time in the hotel and it turned out to be a wonderful surprise. Both rooms were clean, the staff was very friendly and helpful, and the location was perfect with every attraction within walking distance. We will definitely come back on our next visit.

    5
    « Paris Business Trip »

    I enjoyed my recent stay at the Best Western Premier Opera Opal. The staff were very friendly and helpful at all times. I really enjoyed the quality of the breakfast each morning. The hotel is well situated in Paris with easy access to many metro lines. It was a bit far from my work location but more centrally located to the major attractions. I highly recommend this hotel and will likely book this hotel for my next business trip in September.

    4
    « Good & can get bettet »

    I stayed 2 nights at hear. Generally it was clean, well decorated and close to 2lines of subway.It has only 2 problems.first since my room was at the 1st floor and close to the street it was little noisy and second the shower had problem and I couldn't make the water to come from the top.At the end I should say I am generally satisfied specially with the price and I am gonna get back to this hotel again

    4
    « clean quiet room »

    The room was clean and quiet. The bathroom was modern. The staff was nice, helpful and professional. The hotel is near the Metro and the RER so it was easy to get around Paris. The breakfast had limited choices, but it was convenient.

    4
    « Perfect location- Paris city center »

    Location: excellent location, close to Madeleine metro which makes it easy to travel to different places. The hotel is also less than 10 minute walk away from two biggest department stores (Printemps and Galleries Lafayette). Being in Opera area, you get to enjoy all the good restaurants and lovely cafe around the area. Staff: knowledgable and provide great customer service. They even gave us a room upgrade! Room: Although a bit small but quite comfortable. Plus we spent most of our time outside exploring the city any way- the place itself is great value for money

    5
    « SUPERIOER!!!!!! »

    Best location in the centre of Paris, walking distance for shopping area & Auber, Opera & Medaline station then easy access to reach RER & just 7 & 12 & some more metro lines. Located in the main road n cafe around the corner of the hotel. Room & Hotel is cozy & warm. The best point to recommend this hotel is super kind staff, If Im not wrong, her name is Madrine. She is super kind giving great information to travel in that area & she made our stay great! I will stay here again when I visit again

    4
    « Comfortable stay in perfect location »

    With all my favourite shops just minutes away, the location was amazing. The room, although small was comfortable. May be it could have done with a couple of drawers but the wardrobe was good enough. I really enjoy the modern bathroom. My room was on the second floor and the metro could be heard slightly but it didn't prevent me from having a very good night sleep.

    4
    « Great place »

    Me and my partner stayed here for valentines weekend and can't really complain about anything in the hotel, had great space, en suite bathroom, wardrobe which was big enough for both out clothes, only thing we can say wasn't ideal was there was 2 single beds pushed together.. Stephanie on reception was great she had great English and was very patient with our not so bad not so good attempt at French. She recommended us to bistro romain which was such a beautiful place at a reasonable price, room service was great we had laptops, phones and money sitting out whilst they cleaned the room and nothing was touched. Will definitely return. Great location too.

    5
    « Great hotel, very central, very friendly staff »

    My husband and I spent our Valentine's weekend in Paris and enjoyed very much staying in the Best Western Premier Opera Opal. The rooms are very quiet and quite big, very clean, and well furnished. The staff is super friendly. It's also very close to public transportations, and easy to go by foot to some great places too. We would definitely go back to stay there another time we're in Paris.

  • 5
    « Business Travel from The States »

    Was thrilled with everything about your hotel. Fantastic location with beautifully appointed rooms (and quite spacious!). Service was exceptional and extremely attentive...everything from check-in, to breakfast each morning, to check-out... Since starting up with a new company (based out of Paris), I will be traveling back out very soon and will select your hotel each time I come out.

    4
    « Very friendly welcome »

    Stayed one night only but received great and very friendly service from reception desk. Great location and spacious room ( despite low ceiling especially in bathroom ). If you are tall make sure your room is not on 6th floor!

    5
    « Very nice city centre hotel »

    This hotel might be small but its well located for shopping or sightseeing, there are the main stores within 5 mins walk and the louvre etc is no more than 10/15 mins away. The rooms are very clean and the staff very helpful and polite. Thank you

    4
    « Great location, friendly service »

    This was not our first time in Paris, but we change locations each time. The Opal is a small little hotel, our room was in the regular category for Paris but was very clean with a renovated bathroom, the bed very confortable. The stairs to get to your room are quite narrow and the elevator almost for only one person. The room had two tall windows that could open to the street view which was very pleasant, the noise at night did not bother us when the windows were closed.The staff is really friendly and welcoming. It is managed by a lady who gave us a wonderful service and was really helpful when we needed directions and suggestions. Breakfast was just orange juice and viennoiseries with coffee, some cereal and yogourt, nothing extraordinary but enough to start our day. There is however just next door a cafe where you can get a more substantial breakfast if you need it. It is super well located,. Au Printemps is just up the street, corner Haussman and small distance to Aux Galeries Lafayette, Metro stations, and a clothing boutique that rare in Paris had clothes to fit my size 18. I do not remember its name but it was on the street Vignon, on the other side of the hotel. The street is small so you are bound to find it.

    3
    « Great Location »

    The hotel is nice, the interior decoration is stylish and the rooms are very clean. The location is great where it is few minutes walking to gallery Lafayette and few steps to subway. It is priced reasonably. Service is good and food is not a problem, it has a nice clean restaurant, not bad for a few nights stays but it is not your special occasion stay.

    3
    « Travel of our 40th wedding anniversary »

    Very Nice stay , in a small hotel, with a very good location, in a excellent neighborhood. Cordial and efficient staff. Only problem was the shower that leaks all the floor of all the bathroom..., and the bathtub with the edges to high ( become a problem for small people)

    5
    « GREAT HOTEL »

    THIS IS A GREAT OPTION TO STAY, REALLY NEAR TO EVERYTHING, AND STEPS FROM DE METRO STATIOn and all the shopping places like st honore, plas vendome, printemps, laffayete. the price is reasonable and the room is very clean and well furnished with nice amenities

    4
    « Great location good value for money »

    The hotel is perfectly located in the 8th arr near Opera and Madeleine. Rooms are of reasonable size, nicely decorated with all the necessary facilities. Staff was nice and useful. The value for money is extremely good

    4
    « Opal Paris »

    Value for money at the time of stay.Location fantastic although you hear the sound of metro sometimes.Express breakfast and buffaet breakfast is good.Sometimes the hotel door was closed which is not good and dangerous if something happens.

    4
    « Central location close to transport and shopping »

    I rate my business stays based on comfort and convenience and this hotel scored high in both. As any typical Parisian hotel, the lobby is tiny, but was clean and always staffed. The room was small in size but comfortable, clean and quiet, for a week of well-rested sleep. I really appreciated the free wifi which worked well and allowed for effortless internet access. The breakfast was a pleasant surprise; with a nice selection of choices including lovely breakfast quiches which were my favorite! The hotel is centrally located between several metro lines as well as walking distance to the Roissy Airport bus stop at Place d'Opera. A decent assortment of shops and restaurants are located close in the neighborhood, but major shopping and department stores are just within a short walking distance. Overall this hotel was a good base for a week-long business trip. I would consider staying again.

  • 4
    « visit pleasant »

    I Enjoyed the hotel, especially the rooms, location and the way I was treated by staff. The breakfast is also very good, there are excellent restaurants and cafes around as well as shops to buy various items, and Metro Station

    4
    « Good choice »

    The hotel is small and tight but clean and nice. Room is small but it has all facilities. The bathroom is quite big. Location is perfect, very cetral place. The hotel is located on a cetral bulevard, near to Paris memorabilities. Service is good, everybody is kind.

    4
    « Good - ALMOST Excellent »

    It was a pleasant experience! The pretty and handsome counter staffs were always smiling and greeting you - Bonjour, regardless day or night. They were helpful and always trying their best to help, despite their very limited English language. I stayed for 5 days in the first week of October for a work trip, and totally enjoyed my stay with Opal; the location was fantastic, many cafes nearby, the surrounding was quiet at night, the bed was comfy - neat and tidy and clean. An important piece of information that i really need to highlight is - Honesty. I did not kept my monies in the safe, and they were laying around on the table - approx. close to 50 Euros, and its there, everyday! Being a non-french speaking foreigner working(holiday) in another country, having staffs with honesty and english/mandarin speaking staffs really helps a lot! Overall, the experience was very pleasant, the unpleasant stuff i can think of are 1) staffs limited English 2) lift was under maintenance for a day or 2 during my stay 3) did not have toiletries, comb, ear buds etc. 4) 100 TV channels, but most were French speaking 5) shower space was a bit small i.e. 1m X 1m. so unless, you're really particular about these nitty gritty stuffs - everything was excellent! Thumbs Up for the staff and management for OPAL, and I do hope to be staying there again.

    4
    « Great stay! »

    We recently stayed at this hotel and was pleasantly surprised by how welcoming and helpful the staff were. Although this hotel is not close to the Eiffel, it is located in an area where it is relatively easy hail a taxi or hop on tour bus. If I had one complaint it would be that a city train could be heard (and felt) passing below our room about every 15 minutes. Despite this minor inconvenience, we would definitely stay here again.

    4
    « Excellent Stay in Hotel Opal »

    My room was excellent and the hotel location is great. The location of the hotel is in the middle of shopping district, famous monument and museums. I will definitely recommend this hotel to family and friends and would come back to stay in the same hotel again.

    5
    « Perfect small hotel! »

    Nice small hotel in Paris.The location is perfect as is in the center and you can go around walking and the metro station is just 100 meters away.The rooms are very nice (not big )but with everything new as the bed are realy very comfortable.They have nice modern furnitures and all the facilities that usually you found them in 4-5 stars hotels.Coffe maker and safe box, as also very nice and well organisted bathroom with sampoo and body shoaps.The reception is very helpfull and the cleaness is one of the best.I suggest it 100% for a few days in Paris.

    5
    « Hotel Opal:Good price for value »

    We stayed (couple) on 21&22 August over a weekend in Hotel Opal. The hotel has an excellent central location and it is quiet and pleasant to stay. It is close to the metro, to the shops (Galleries Lafayette), to the Opera, to parking facilities and many other places. The room was clean, with clean linen and clean and well renovated shower bathroom.We were very happy with the breakfast which was delicious and of high quality. We would certainly recomend the hotel with only one suggestion/remark to the owners of the hotel which concerns the reception of the hotel during the evenings and night. When we arrived at the hotel, the evening receptionist was not from Paris and could not provide any information at all on Paris, on a close restaurant or on any good restaurant in Paris. Even when we showed him our recommendations from our friends, he could not give us any information. He was not aware of any parking facilities for our car which we finally found ourselves. His reply to all our questions was : I do not know, I am not from Paris? It is a pity for such a nice hotel to have a welcoming impression like this. Moreover, the map of Paris provided by the reception is only in chinese! IT is strongly recommended to provide one at least in french/english, since there are still a lot of European guests coming to Paris and after all we are in Europe and not in China.

    5
    « Great Hotel »

    The staff and the location cannot be bettered. The hotel is clean and well decorated.My only slight moans are that the hotel is small - but that is also good - and there are no drawers, or enclosed shelves, in the bedrooms - strange and not user friendly. However the breakfast is really good and the rooms otherwise superb with a really comfortable bed and everything else you would expect from a 4* establishment.

    4
    « Kinda Weird But I'd Go Back »

    Got this room as an Express Deal on PriceLine. Did not have high expectations. Stayed 4 nights. They handled my weird booking very well (two separate two night reservations). Nicely appointed, clean, but tiny room. And it was shaped really weird...like a piece of pie with the bathroom at the pointy end. The wide end was barely big enough to hold the queen sized bed. We just got off a river cruise, and this room and the river ship room were similarly sized, so we're talking TINY. The bathroom was bigger, though. Nice shower, nice fixtures, plenty of hot water, no bath tub. The staff that manned the desk were friendly and spoke English. We didn't really go much beyond check-in talk and hi/bye, so I'm not sure of their command of English, but it's a heck of a lot better than my command of French! The metro line went right under the building, but it's a low rumble that is easy to tune-out. The room had a window out to the "courtyard", so no view...but what do you want from a PriceLine buy? Weird visit from the mini-bar guy during a nap one day. I would expect that they'd just knock, and if someone was in there, they'd go away. Or at least wait for the guest to open the door. He just used his pass key, poked his head in and asked if we used any mini-bar stuff. Nope. He did remind us that the coffee (instant) was complementary and then left. Wow, that was weird. Free internet worked, sort-of. The first day, it was feeding my google maps android app pretty well, but after that, I would connect with a browser, pop over to the maps app to have it calculate a metro route for me, and after a minute or two, it would kick me off the Internet. That was annoying, but I could work around it. Then, our last night in the hotel, they kicked us off the Internet at 8:37pm (it said that in the connection confirmation page). I might have been able to call the desk and ask that it be extended, but I didn't want to get into what might turn into a confusing discussion.

    5
    « Aug in Paris »

    booked this room as this was right opposite the hotel my friends were staying at. I got lucky as I was upgraded to a deluxe room which had a large bathroom with bathtub and the room had its own espresso machine. I was super thrilled with the location. Right next to magdalene church and walking distance to place de la Concorde. We even walked to the Eiffel Tower! For the shopaholics, this is a heavenly location. Barely 200mts from Prentemps and gallery Lafayette.The staff at the reception were extremely courteous and helpful. They spoke fluent English and were lovely to interact with.

  • 4
    « Summer in Paris »

    Very nice location of the hotel, easy to find and really good also for tourists that would like to walk the city. The reception was very kind, the rooms although not to so spacey but i axcept it for Paris... I have been there many times, and always finf very tiny rooms... And not really clean, but whatever, lets say it was not bad. The bathroom though it was excellent,clean, warm water, very good. From our room we dint had any good view,but it was not a problem, we were the whole time in the city.. The neighboorhood i also enjoyed. Many bistros, for the big and small hunger, open from early morning until late Night...

    5
    « Very nice hotel »

    I stay in this hotel 7 night it is very nice ..from location and service and it's very nice room with very helpful staff ..great experience with them thanks for all the staff ...hotel is near from...

 

Getting to the hotel ...

All directions
·From: Highway A1. Direction Porte de la Chapelle, direction Opera Place de la Madeleine, then rue Tronchet to the BEST WESTERN PREMIER Opera Opal. ·From: Highway A1. Direction Porte d'Orleans, direction Opera Place de la Madeleine, then rue Tronchet to the BEST WESTERN PREMIER Opera Opal. ·From: Highway A4. Direction Porte de Bercy, direction Opera Place de la Madeleine then rue Tronchet to the BEST WESTERN PREMIER Opera Opal. ·From: Highway A13. Direction Porte de St Cloud, take the Peripherique North till Porte Maillot, take the Grande Armee Avenue, the Arc de Triomphe Place, then the Champs Elysees Avenue, Concorde Place, rue Royale, Madeleine Place and rue Tronchet to the BEST WESTERN P...

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