BEST WESTERN Hotel Mercedes,  Paris 

4.0/5  - based on 327 guest reviews.
128, Avenue de Wagram, 75017, Paris, France - See map
+33 1 42277782 +33 1 40530989

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Free high speed internet connection
    Free high speed internet connection
TripAdvisor Traveler Rating
based on 327 traveler reviews
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From the start the BEST WESTERN Hotel Mercedes has always cultivated the art of reception according the French tradition. It is located a stone's throw from the Avenue des Champs Elysees and the Arc de Triomphe, in the very heart of Paris with its business, tourism and shops proposing luxury articles. Today, the BEST WESTERN Hotel Mercedes has been completely refurbished and opens its doors for you to enter in a luminous, refined and convivial space. The restoration of the building has been carried out with particular care. Its art deco theme of the thirties and its stained-glass window by the sculptor Grueber will attract businessmen and tourists from all over the world. Enjoy your stay.

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Room 1

Guest reviews


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based on 327 guest reviews
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Excellent
 
85
Verygood
 
168
Medium
 
37
Poor
 
22
Horrible
 
15
Business Business 50
Couples Couples 169
Family Family 44
Friends getaway Friends getaway 26
Solo travel Solo travel 15
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Hotel Mercedes,Paris
  • 5
    « Lovely little hotel »

    Lovely little 4 star. Rooms are clean and modern, staff are friendly and helpful. Check in is at 3, we arrived at 1 and they were more than happy to check us in early and even offered to upgrade our room free of charge. Nespresso machines provided in the rooms which is usually a feature you'd find in a 5 star. Fantastic location, a short 20 minute walk to the Arc de Triomphe and brilliant value for money, would definitely book again.

    4
    « Close to the Triumph Arch »

    This was the only hotel in our adventure that stuck to its check in time as we arrived at one and was told check in was at three. We were able to leave our bags in a corner in the waiting area. We did get great directions from the staff on were to begin our sight seeing tour of Paris

    4
    « Paris 2016 »

    This hotel is fine if you are on a budget. Stayed as a couple. Walls are very thin so you could hear the conversations from the people next door. Supermarket right next door which is very handy. Reception staff speak good English and are very helpful. They explained how to use the metro and provided us with maps, pointing out the correct lines to get to our destinations. Metro station right beside hotel and the easiest way to travel round the city. Much cheaper than using taxis

    4
    « Super location »

    BEST WESTERN Hôtel Mercedes is walking distance to the Place d'Etoiles and Arc de Triomphe. The subway stop is only one block away, and the grocery store next door is super convenient. Windows open for fresh air and a view of the city.

    4
    « Nice place to stay and very central to Arc de Triomphe »

    This hotel is located in a very nice suburb of Paris which is very well serviced by the Metro allowing you easy access to the rest of this vast city The General Manager - Guillaume Marchand had made significant changes to the hotel for the betterment of his clients - word has it that the hotel will embark on a refurbishment program starting sometime in 2017 David O' Neill

    4
    « Lovely Property & Friendly Staff - Will Stay again »

    We stayed here for several nights and enjoyed the experience thoroughly. The pink exterior of the building doesn't do this property justice - the art deco features inside are a lovely touch and the rooms well appointed and nicely updated. On arrival, we were upgraded to a deluxe room by the lady at front desk, which was a welcome and generous surprise. The staff are VERY helpful and helped coordinate our return transport to CDG when we expressed uncertainty about the best way to proceed. The room was incredibly spacious, with comfortable and modern furnishings and a good selection of coffee. It was very clean and the linens clean, sumptuous and crisp. The room's ensuite was nicely updated, spotless, and offered toiletries by l'Occitane en Provence, a nice treat. The room faced Rue Wagram and Place D'Israel for some novel people-watching. It was very quiet. The property itself is in a more residential area away from the hustle of the shops and markets on Ave Ternes, for example. The quieter location is reflected in the reasonable prices and the peacefulness was a nice change of pace. The property's located across the street from a delectable patisserie with great coffee and is steps from the Metro, which is our recommended mode of transport. The Paris metro is quite tidy, efficient and exceptionally well organized. We would definitely stay here again on our next trip to Paris.

    5
    « Ruby Wedding AnniversaryTrip »

    We stayed at the Mercedes in Paris for 4 days as it was reasonably priced and had a good location for getting around Paris on the Metro. The hotel is a small 1930's style hotel, the rooms are clean, comfortable and well equipped. The staff are very helpful and there is no need to worry about not having very good French as they are fluent in many languages. Breakfast is a buffet style with hot and cold options. Although the hotel is on a major Avenue the traffic noise did not keep us awake at night. There is plenty of information kept in the reception area for guests to use to plan and find out what is happening in Paris during your stay, plus the staff are helpful in giving local knowledge as well.

    5
    « Great staff and charming hotel! »

    Lovely residential area and charming art deco building. Staff went out of their way to help me when I had a problem. Rooms are clean, classy and have brand new bathrooms. Bakery next door is wonderful and there are several supermarkets near by.

    5
    « A pleasant experience »

    Staff are very friendly and helpful. Room and bathroom is very cleans and look recently been refurbished. Location is easy to use metro. My wife and I stayed in a deluxe double room and room was better than what we expected. We are very satisfied specially because they offered us an early checkin and late checkout. Lobby and room is not luxurious but they are very clean and have a very warm atmosphere that can make a trip memorable for you. We'll choose this hotel again to recall our good memories that this hotel's staff helped use to make by avoiding everything has cause hassles for us.

    5
    « a truly Parisian hotel - great location »

    my family stayed here at the hotel for a week, banking on the surety of a hotel-chain- Best Western; we were surprised by the warm welcome and our first taste of Paris - those pigeon-hole lifts - just amazing; room was just adequate - our daughter has a separate bed in her own corner; very close to metro stations; Breakfast was average - but we never intended to eat in the hotel any which way - so that worked out well in walking distance to major attractions all in all - we left with cherished memories

  • 4
    « Great Hotel »

    Just returned from a 4 night stay. We booked 2 rooms as we travelled with friends.I emailed the hotel prior to our arrival and told them it was my husbands birthday. They emailed me and told me they had upgraded our room to a superior room. The staff were very friendly the room was clean and a good size the beds were very comfortable. The only downfall was the lift, very small. Overall a fantastic little hotel, would like to return one day.

    5
    « Great stay at this hotel »

    My wife and I traveled to Paris for a 4 night stay and stayed at this boutique hotel. Although it was a good 15 minute walk to the Arc de Triomphe we enjoyed it. All the desk staff were very helpful, providing information about the local area and where to eat and visit. The breakfast was adequate with good service from the waiter. Admittedly the room was not spacious but it was adequate, we've stayed in smaller rooms in New York. WiFi was good and fast enough for me to upload my blog which included a lot of photos.

    5
    « Great little hotel in Paris »

    My wife and I stayed in this hotel from Sept. 20 to 26, 2016. I found this little gem through a travel website. We spent several hours on the internet reading reviews and comparing prices. So far, this hotel hits the mark on price, features, and location. STAFF: I would like to tip my hat and thank the front desk, cleaning, and breakfast buffet staff for providing us with excellent service. Everyone was courteous, friendly, and helpful. Front desk staff always has someone who knows English which is something we find helpful (as tourists who know very limited French) especially when asking directions or help in navigating the RATP metro system. A very special thanks to Shiran who manned the breakfast buffet most of the days during our stay. We like his upbeat attitude, friendliness, and jolly demeanor. THE PROPERTY: This is a small 8-floor hotel. We estimate around 30 rooms between the 1st and 6th floors. The seventh floor probably only has three or four larger units. The ground floor is Reception and the Front Desk. There is a basement dining room where guests can have breakfast. The hotel is situated in Wagram. This neighborhood is quiet and less busier compared to other hotel locations. It has a good collection of nearby bistros, cafes, patisseries, and boulangeries. If you venture into the smaller streets within the neighborhood, you'll be able to find Asian and Oriental restos that offer good but much cheaper food compared to the cafes and bistros. The property is very close to the Wagram Metro station that will take you anywhere around Paris. If you prefer to walk, Arc de Triumph is a 20-minute leisure walk away. On one day, my wife and I did a leisurely walk from Ile de la Cite all the way back to the hotel via the Louvre, Jardin de Tulieries, Champs Elysee, Arc de Triumph, and Avenue de Wagram. THE ROOM: We were initially given a room on the first floor but inquired if there is an available room on a higher floor so we can be as far away from street noise as possible. We ended up in Room 620 on the 6th floor. Perfect! It has a small balcony that allows you to have a bird's eye view of the street activity below. Rooms on the lower floors don't have this balcony. The room has A/C, a stocked mini fridge (you pay to use the contents), coffee maker (free), tiny open closet with lots of hangers, an electronic safe, and hairdryer. These are things you normally get in a room in a Best West. When we research hotels, our top search items included room A/C, a closet with hangers, and an electronic room safe. We could have slept without A/C but it helped drown out the outside noise and noise coming from adjacent rooms while we slept. The closet with hangers allow us to recycle our clothes so we can re-use them another day if they're still reusable. And, the electronic safe to keep our valuables. Not all Paris hotels have these three important amenities. Most comparable Paris hotels have very small rooms and this one was no different. The room is wide enough for the queen size bed, a small desk with very little room to move around. This was no surprise to use since we have read reviews and compared various hotel rooms before settling on this Best West. BREAKFAST: Breakfast is an extra charge or included in the room's package price. Most guests run to a nearby boulangerie or patisserie and grab something for breakfast. My wife and I just had breakfast included with our room simply because we do not want to hunt around for food early in the morning. There is a nice coffee/hot chocolate machine that makes good cappuccino and hot chocolate. I'd like one in my home. Hot breakfast includes scrambled eggs, bacon (Euro kind not the kind found in North America), and sausages. A variety of bread can be had with butter and jams. You can poach your own egg just make sure you don't over-poach it. There is a choice of several cheeses, cold cut meats so you can make a nice sandwich. Milk and yoghurt is available as well as dry cereal (corn flakes, muesli, etc.). Overall, the breakfast was sufficient to start our day. In conclusion, we enjoyed our stay at this decent Best Western Hotel. We will not hesitate to consider this hotel when planning our next trip to Paris.

    1
    « poor hotel »

    staff on front desk are rude and unhelpful. the breakfast at 15 euros is an absolute joke . I don't know how they can charge even 5 euros for the poor buffet offered. the room was just ok although it did smell damp. the location is good but that is all this hotel has to offer. I will definitely not stay there again.

    3
    « Decent location but that's the best part »

    Absolutely tiny room (even by European standards). Not the most helpful front desk staff. Decent location. There are quite a few other options in the area; on a future trip I'd probably explore another hotel.

    2
    « Poor, poor, poor »

    By photos you can say that the hotel is nice, but when you come there you rest shocked! The staff is not nice and the hotel has awful halls and there are a lot od road noises (out room was first raw from the road - only 2.5m) If you don't have to, don't go.

    4
    « Pretty good quality »

    The location of the hotel is good in a quiet nice neighbourhood just a few hundred meters from the metro station. You can also walk to the Arc de Triomphe in approximately 20 minutes. There's a grocery store right next to the hotel and a couple boulangeries around the corner. The staff was helpful and professional. They don't have a luggage room to store the luggage over the day, which means that you need to leave your luggage in the lobby (not locked). The room was very small, but had a nice little balcony. The wi-fi worked pretty well and the room was clean. The only minus was that we could clearly hear the guests staying in the next room, as the walls weren't soundproof. All in all we were satisfied with the stay and felt we received value for our money.

    4
    « Great little find »

    Mercedes hotel was perfect for our trip to Paris. First off my husband emailed them ahead of time to advise them it was my birthday and they upgraded us from a classic to a deluxe room. The room was big compared to most big city hotels, huge king bed that was really comfy, large bathroom with shower over bath that was both powerful and hot. The wifi is the best I have ever used in any hotel fast with no loss of connection the whole time. Air con was a god send as it was so hot while we were there, it's also quiet so you can leave it on all night and still sleep with no problems. The hotel is in a quite area but very close to Wagram metro station and next to a supermarket. Staff were very helpful and spoke good English, all in all this was great value for money and I wouldn't hesitate to stay again.

    4
    « Nice hotel but small! »

    Good area, nice small hotel which was very clean. The hotel is really small starting with the lift that fits 2 people with 2 small cases max. We had an attic room on the 8th floor in which you could hardly swing a cat. However the views are the best in the hotel I would say as they overlooked all the other buildings. The rooms are clean however we did have to ask housekeeping to clean I the first day as they didn't even know we were in the room. The hotel staff are very polite and friendly especially the man on check in on the evenings who says he's the credit controller. The area is residential/business area so be warned nothing opens on a Sunday or late in the evening. The area is quite affluent and therefore prices are high (€10 for 2 coffee's). the hotel itself is 2 mins walk from the wagram metro station so very handy. There is a handy corner shop straight out of the station exit with a very friendly French man running it. Would stay here again if going to Paris and would recommend as long as you don't mind using the metro.

    4
    « The Hotel staff were extremely welcoming and spoke good English »

    We were travelling from London Luton Airport, UK to Paris Charles de Gaulle and we got to the hotel quite late, at about 10:00pm French Time so we were tired, the staff helped us with our bags and showed us around and to our rooms, the rooms were amazing and I recommend going there. My one complaint is that the receptionist only spoke French so I had to use my limited knowledge of French to talk to him

  • 3
    « Clean and comfortable »

    This was a last minute (literally) alternative booking as the hotel I had originally booked in Paris was closed when we turned up (separate review - Hotel Splendor, 38 rue Cardinet). Expedia sorted Hotel Mercedes for me within an hour of things going pear shaped at the previous property and I must say I was impressed with how quickly our booking was sorted out. I think we arrived at the Mercedes within 5 minutes of Expedia making the booking and we were in our room 10 minutes later. The gentleman on reception was exceptionally polite which helped to calm me down. The hotel is an art deco building which has been well maintained, though still has an air of shabby chic about it - certainly in the reception area. We were glad to see the rooms were more modern (they looked fairly recently refurbished). They were very clean with furniture in good condition, comfortable twin beds, nice pillows, good quality bedding, fridge (with usual selection of drinks snacks etc), a nespresso coffee machine and free coffee capsules and tea bags, large flatscreen tv, and very good bathroom - full size bath with power shower attachment. Toiletries were a little disappointing in quality (also no hair conditioner) but were replenished generously, so these are petty niggles not serious issues. The Air Con was fantastic, very efficient and almost completely silent - impressive! Rooms were cleaned and tidied very well and overall we were pleased with our stay here. It's an awkward review as I had not chosen this hotel, but was rather compelled to stay there because my original booking had fallen through. The location was good. Central enough, if you're happy to walk, but less than 2 minutes walk to Wagram Metro station on line 3 which is convenient for most of the main Parisian attractions. We did take a cab back late one evening from the Champs Elysees and that only cost 7.50 euro. There was a dining room where breakfast was served in the basement. at 15 euro per person for the buffet and 7 euro per person for the 'express breakfast' (whatever that was) but we instead chose to breakfast at the various cafes and boulangeries nearer the centre - you can get more for your money there. There weren't that many boulangeries, or supermarkets nearby even though it felt like a residential neighbourhood, but there were a couple of cafes and restaurants. All in all I'd say it was a fine hotel for a couple of nights.

    4
    « Nice hotel, quaint »

    The hotel is situated a 15 minute walk from the arc de triumph however Wagram metro is a minute walk away !! Rooms very clean and bathroom spacious, typical small lift and spiral stairs which are nice in this quaint hotel. The checkin was simple and the staff spoke fluent English and were so helpful !! Excellent wifi which we needed as after walking around Paris all day we wanted to watch a movie so thank god for iPhone as no UK tv which was a shame as the flat screen TVs was fab !! I know we are not there to watch tv but it's nice to chill. The restaurants are all expensive £19 for burger and chips and coke £3-£4 !! Wine and beer expensive !! Le Bateau calife was a fantastic dining and cruise experience along the seine not as crass as the others. All in all fab few days away and the metro simple to use !!

    1
    « Greedy poor staff »

    Booked through low cost holiday website 2 months in advance. Low cost become bankrupt and 2 week before my arrival they said your booking is cancelled and you need to make new reservation with the new price. They refused to honor low cost holiday rate. We told them that although we paid in full to low cost holiday we are happy to pay the same amount again. But the refused and ask as to pay double the agreed price with low cost. Greedy

    4
    « Great hotel close to Champs Elysees »

    My husband and I were attending a wedding in Paris and spent a night at this lovely, comfortable hotel on 6/7th August 2016. The hotel is clean, comfortable and a 10 minute walk away from Champs Elysee and the Arc de Triomphe. We arrived at about 12.30 on Saturday and were pleasantly surprised to be told that our room was ready and that we could check in straight away (normal check in time is 2 pm) The room was attractive, compact and well equipped with coffee making facilities and plentiful toiletries in the bathroom which had a bath, shower and bidet. The reception staff were courteous and helpful. We needed a taxi to get to the wedding venue and the reception organised this for us. On the day of departure the reception team were very happy to hold our luggage for us after we had checked out so that we could carry on sightseeing until we left in the evening. We did not have breakfast so cannot comment on this- maybe next time!

    4
    « Cozy, quaint, and prototypically Parisian »

    Had a lovely stay here for four nights in early August 2016. If you are from North America you might find the rooms somewhat small, but I found ours to be spacious enough. The staff were friendly and helpful. The hotel is a few steps away from the Wagram subway station, which gives you access to virtually anywhere in Paris (the city has a superbly extensive subway system, although mind the smell). Breakfast is not included, and for the 15€ it felt underwhelming. You might be better off stopping in at one of Paris' many fine cafés for breakfast, or picking something up at the nearby grocery store. Overall, it's a comfortable and convenient place to stay for a reasonable price.

    4
    « Tour de France weekend stay. »

    Stayed here for two nights over the Tour de France weekend in Paris. Picked this hotel as it was reasonably close to Arc de Triomphe- a stiff 10 minutes walk though- and handy for Metro-Wagram just around the corner. Check in took a little longer than we liked but we'd arrived just at the correct check in time, as had everyone else, so this is not a reflection of the staff member's efficiency in any way! All staff members we encountered were pleasant and helpful. We stayed in the duplex family suite and were more than happy with it. It gave us plenty of space for the three of us, with our teenage daughter sleeping downstairs, in a proper bed mind you! and my husband and I having the upstairs sleeping area. It was very smart and well appointed, with wifi available, a smart TV facing the upstairs bed, a lovely bathroom with jacuzzi bath, and a balcony from which you could survey the Parisienne rooftops. The air conditioning was very efficient and very welcome in the muggy weather and there were ample tea/ coffee making facilities too. In the entrance way to the room, just outside the downstairs/sitting area, was the toilet, and we thought this was much handier if you stayed with younger children, as they wouldn't then need to clamber up and down the stairs during the night if they needed the loo. (The bathroom was on the upper floor of the room). The only slight disappointment was that we couldn't get the jacuzzi bath to work and we'd been so looking forward to it, after a hard days sightseeing and standing around. We did ask a guy at reception one evening but he wasn't sure and said to ask someone else the next day but we didn't get a chance. All in all though, we thoroughly enjoyed our stay here and would definitely stay again when in Paris.

    4
    « Really pleased and a good price »

    Since I realised a couple of years ago that my 40th birthday would coincide with the final stage of the 2016 Tour de France, it was quite obvious where I should be on that day. I was a bit worried since I assumed hotels would be very expensive around this date, particularly within walking distance of the Champs Elysees-however TripAdvisor came to the rescue by suggesting the Mercedes. My wife and I were pleasantly surprised by how nice both the hotel and room were. The bathroom was clean and high quality and the whole room was well designed and a reasonable size for a Parisian hotel. Wifi was reliable and fast. Staff were efficient and helpful. The only downside was that we would have preferred a double bed as opposed to the twins provided. However everything else more than made up - including the very welcom air conditioning. So we would definitely return to stay-just hopefully with a double bed this time!

    3
    « Not a four star at all »

    The hotel is situated in a projecting corner of a building with tiny rooms and a tinier lift in which u can carry only one suitcase at a time. The hotel is run by a single staff member at the reception and a cleaning lady comes mornings. There is a breakfast room in the basement but I saw neither any staff nor guests in it ever. If u want any consumable like soap then u have to fetch it yourself from the reception since they are not replaced daily. Although the hotel is just a few steps from Wagram metro station but it's not on a direct line so its very inconvenient to change lines esp when there is a language issue and once while returning from Eiffel Tower one night we had a tough time. There's a patisserie right opposite which opens very early and sells better stuff than Paul's which seems popular in Paris, so better to pack ur sandwiches from here than stand in a queue at popular tourist spots. The beds are very comfortable so u get a sound sleep after walking back from Champs elysee about 15 min by foot.

    2
    « Small rooms and rubbish WIFI »

    Very small rooms and bathroom (only a shower, no bath). I was travelling on business so needed the WIFI. After about 8pm it stopped working and the hotel's response was that they were fully booked so there were lots of people using it. The breakfast isn't very good either, plenty of places to eat nearby.

    5
    « Fantastic Holiday »

    Spent a fabulous 3 days there for my partners 40th birthday. The room was very clean and comfortable and the staff were fantastic. Fantastic location Only a 20 minute walk to the Arc de Triumph and a 40 minute walk to the Eiffel Tower. Will definitely stay there again.

  • 4
    « Third time stayed here :) »

    Stayed here several times it's position is fantastic staff speak good English and helpful - it's expensive but then again it's PARIS. We have never had breakfast at hotel so cannot comment on that - We have always been able to park at side of hotel - free at weekends. Another good visit.

    5
    « Close to metro; quiet neighborhood, small room, friendly staff speaks English »

    Room is small by USA standards so if you're used to the large Best Western rooms in the states, don't expect to find that at this Paris hotel. The staff speaks English well. The night hotel clerk was very friendly and helped me purchase a ticket on the Air France bus leaving from the Arc de Triumphe. The bus ticket is 17 Euros to the airport CDG. It's a 15 minute walk from the hotel or take a cab. I took a cab during a time when there was zero traffic on late Sunday night. and it cost $12 Euros. Walking is better because that's the cab rate with zero traffic; I can only imagine the high cost with traffic delays. As I mentioned, the night clerk was friendly and helpful. There's a small frig in the room to put one or two bottles of water or soda. As I mentioned, the room is small so not too many options where to put your luggage without bumping into it. The shower door didn't seal all the way so the bathroom got water on the floor. There was a shower towel mat to place on the floor. The room has a skinny balcony. The elevator is the smallest elevator I've ever been in. With my luggage, only one person could fit in the elevator. I really liked the quiet neighborhood and it's very close to the grocery store and pharmacy. The metro is just around the corner and very convenient to this hotel. I felt safe in this neighborhood. Some of the other reviewers said the WiFi wasn't that good but I think they must have improved that because I had no issues uploading some of my tourist pictures online using their wifi.

    5
    « Clean, friendly and great location. »

    My wife and I stayed here for a long weekend. Booked via last minute. Great location. Clean tidy room. Friendly staff very helpful. Would definitely stay again. Would be good if the hotel was a little bigger with a bar. There is a great bakery across the road for breakfast on the go. Thank you.

    3
    « Everything was good apart from one of the receptionists »

    The room is small, so its worth paying extra for suite. Housekeeping and reception staff was very nice and helping. However on our last night the receptionist draw on some racist comments about us being friends of different races, stating that it is weird. Which made us feel very uncomfortable. Not happy about that whatsoever. Everyone else was wonderful.

    4
    « nice hotel »

    We found this hotel to be in a great quiet neighborhood and close to many nice restaurants. Ten minute walk to Arc de Triomphe and Champs de Elysee There is a metro stration just around the corner. Just across the street is a great Patisserie as well. Staff are extremely helpful in every way. This is an older building...built in 1930. It is quaint and small. The elevator has room for two people and two small suitcases but works fine. There is breakfast each morning but it is expensive compared to the offerings right next to the hotel The room is clean and average size for Paris. We would go there again.

    4
    « Nice hotel in Paris »

    We found a good deal on Expedia for this hotel, and booked not knowing a great deal about the hotel or the area. The hotel is about a 15 min cab ride from the train station, and located within a two minute walk of the Wagram metro line (by far the best way to get around Paris and avoid the traffic chaos). Also walking distance to the RER and bus lines. A quieter part of town, about a 15 min walk to the Arc de Triumphe. Reception staff were very friendly, and very helpful in giving guidance/direction around the city. Our room was clean, and the bed was very comfortable. I agree with another reviewer about the bathroom - there was no shower curtain and only a small glass partition (that moved!). Even when I tried to not get water on the floor, I still ended up with a significant amount of water on the floor. This is probably my only complaint about our stay. There is a continental breakfast (for an additional cost) provided each morning, and I really enjoyed the Nespresso coffee maker in the room. The wifi did cut in and out, but overall worked well and was consistent when we needed it. Although the decor was a little dated, and yes, the lift is small, it did get our overpacked suitcases up and down when needed. I would recommend this hotel to others, and would stay here again.

    4
    « Best Western Mercedes »

    The staff were extremely helpful and friendly. Reception staff went out of their way to advise us on how to get around the city for cheaper and mapped out routes for us. Room was clean and comfortable. However the wifi was tempromental, as it always cut out and lost connection, sometimes for several hours. Overall I enjoyed my experience with this hotel, was in the perfect location to get to sights and just round the corner from a metro. Would highly recommend.

    2
    « Nice Location But Needs Major Updates »

    The location of this hotel seems very safe and fairly quiet compared to other parts of downtown Paris. However, the hotel is pretty run down. The bed and bedding was very comfortable to sleep in. The shower head was very good, too. But, that's about all I can give for positives. There was no shower curtain or fan in the bathroom. It's very difficult to shower without getting a huge puddle of water on the floor, afterwards. The bathroom floor is tiled and I slipped, as a result. Not impressed. The bedside table drawers' were broken. The sheers and drapes in our room were ratty and old. The blow dryer in the bathroom was so old that you have to hold your hand on the bottom in order to keep it on. It took forever to dry my hair. Wi-Fi is included but good luck trying to use it. The signal was fair to no signal at all. Then there is the ancient single person, if you're not obese, elevator. All in all, I was not at all impressed with this hotel and never plan to return. I have no idea why it's been given 4 star ratings on TripAdvisor. I give it a 1-2 star rating.

    5
    « Great value for money. Spotless and comfortable in a quiet part of Paris. »

    We got a great offer and the hotel room was excellent - comfortable and well-furnished. Once you know the location is a bit out of the centre and know the excellent metro connections via Wagram or RER at Le Pereire, then the location is great for giving you a real feel of real Paris without all the hustle and bustle of the city centre.

    4
    « Adequate »

    Ticks all the boxes although could do with a hotel bar, but that's just a personal preference. The hotel is located centrally, with a bit of a walk to the Eiffel Tower. All said, it was clean, with good staff, and had a good offering. What you would expect from a Best Western.

  • 1
    « VERY VERY DISAPPOINTING »

    Location is the only thing this hotel has in its favor. The room and amenities are very poor. Housekeeping attended the room daily but did not supply coffee every day and the WiFi is the worst, very low bandwidth and you can only check emails, any other computer needs and the WiFi will not support your needs. DISAPPOINTING to say the least. This is not what you would expect from a Best Western hotel, but it is what you would expect if you were spending $49 a night in any city in the U.S.

    4
    « Good location »

    We spend 3 night in this hotel last week and although I usually prefer modern hotels this hotel was good and clean with a good shower and wifi connection. Wagram metro stop and supermarkets close by were handy and loved the bistro over the road called Le Bouquet de Wagram. Our main bad points where that we felt that the hotel lacked a bar/café somewhere to sit and get a drink as we arrived on a Sunday and the Monday was a bank holiday so nothing close by was open. Our bathroom door handle was too close to the frame so kept trapping my fingers and hand, also I was allergic to what the bedding/towels were washed in so found that a bit uncomfortable. Overall we would give this small hotel 7/10

    1
    « Internet failure cost us 500 pounds »

    On arrival we had to wait 20 mins since room not ready. Wardrobes not big enough. When room serviced only given two bath towels no hand towelsor bath mat so quite dangerous. However our main issue was that we booked this hotel on the understanding it had unlimited internet since my husband would need to work . On the Wednesday evening during a vital aspect of his work the internet repeatedly dropped out . This meant he had to keep going to reception who gave a number of unconvincinging exscuses. Evently they had to contact the providers who reset the router for the whole building. Consequently during that down time my husband lost 500pounds. This was suposed to be my birthday treat. It ruined it. If you need to use the internet ,be aware, that until this hotel fixes this issue, which the staff are fully aware of since the router continued to drop out for the rest of the trip ,despite provider attempting to fix the issue ,use another hotel.

    4
    « Lovely small hotel »

    We stayed in Room 10 which is on the ground floor and the entrance to the room was through a tiny corridor, felt like Harry Potters under the stairs bedroom. The room was lovely, clean although small. Bit noisy in the night as we seemed to hear every noise in the entire hotel. Would recommend asking for a higher floor where it should be a little quieter. Great location, only 15-20 minutes walk to Arc De Triomphe and Champs Ellysees. Staff were so helpful and spoke perfect english.

    4
    « You can not go wrong: Art Deco hotel with very helpful staff, reasonably priced, close to Arc de Triomphe »

    Location, location, location: close to Champs-Élysées, Arc de Triomphe and other key places. Across the street, there is a little restaurant with great food and reasonable prices. On the other side of the street, the pleasant smell of espresso coffee, pastries and bagettes will bring you in...Do not forget to sample the macaroons.... Thanks Mohamed for your assistance.

    4
    « Nice hotel in central Paris »

    This is a nice hotel in central Paris, it is a 15 minute walk from the arc de triomphe and only a 2 minute walk away from the nearest metro. The hotel itself is quite small and the room are on the small side. This was perfectly adequate for us as we were not in the hotel much apart from to sleep and shower. The wifi was excellent and the rooms were clean and nice coffee provided. The staff were helpful and friendly. Overall this is a nice hotel in the centre of Paris.

    5
    « An Amazing visit, Polite & Helpful staff & Exemplary Service! Made our holiday Absolument parfait! »

    A beautiful Hotel, with a good atmosphere & pleasant, helpful staff. Every time we came to the lift staff would always let us go first with a smile; The man working the reception in the evenings even stopped us one night to warn us of traffic in case we were catching a plane home (we weren't, but it was nice of him to warn the guests). Staff minded the Do not Disturb signs, which we kept on our door as we are private people; yet they did phone our room to see if we needed anything. Which was helpful as we did, but were too shy & English to ask!! The Room was perfect, sound proofed & well insulated. (it was very warm even though the weather wasn't too good!) We were provided with plenty of towels & complimentary Tea (which I was so grateful for the first morning, Thank you!!) - After that we got our own tea & milk from a nearby Supermache (We stored the milk in the mini fridge which wasn't too cold so this was only good for the four days we were there luckily - try & find UHT in the shops if you're British & want Tea with milk!) - the Hotel only provided two complimentary tea bags, but it was good Tea! - The Hotel is in such a great area for shopping! Right near the Metro, there's a beautiful Patisserie Chocolatier & Bistro: Le Bouquet De Wagram with amazingly generous helpings of amazing food (I recommend the chicken club!) just across the street! (There was also a tiny Grocers which seemed open all hours of the night when we got off the Metro off an evening!) - All of this is cheaper than the Hotel food bear in mind & is just across the road, so very accessible!! This Hotel is worth it for the location, Staff and Comfort! Thank you again to all the Staff! We will definitely stay again in the future at one of your many, well placed Hotels! :)

    5
    « Great hotel »

    First off this is a very beautiful Art Deco hotel. Great location. Train is 1 block away and you are walking distance to a lot of attractions including the Eiffel Tower (30mins) great scenery. Great food and shopping near by..

    5
    « Excellent.... »

    Chosen at random but so glad we did... Central for many attractions and restaurants.. Excellent position and within walking distance of the metro.. Beautiful clean rooms... Immensely helpful staff ,, nothing too much trouble... Breakfast good.. Continental with additional hot buffet.good quality. Highlight of breakfast was the waiter Sharan... Nothing too much trouble for him..looked after Us as if we were family.. Thank you.. We ll be back x

    2
    « Very bad experience »

    Stayed one night for a business trip this month. Bad review for the following: 1. Wifi / unprofessional and incompetent reception (night manager). wifi in my room was not working. had to come down to reception and back up to my room at least 3 times taking all my devices with me so to allow the night manager to take a look which ended up being a total waste of time. Kept on telling me to turn it off and back on and during the whole time he was supposed to be fixing he would stop and cater to people checking in and out. His whole demeanor and attitude was of disinterest and annoyance at having his peaceful idling time being interrupted by me I think. Had to write one single email before going to sleep and ended up sending it close to midnight (came back from dinner and found out about the wifi prob at around 10pm). 2. Asked for an iron and an ironing board before going to sleep. Was going to need it early in the next morning. Next morning slept okay shower okay breakfast okay (the waiter was very polite and helpful unlike the one in reception). Fill up the iron with water and about to do some ironing and found out the machine broken, all the signs on the dial illegible etc. Took it down to the reception and the night manager goes back in the storage room brings out an almost brand new iron. Why did he not give this to me in the first place? Most def felt he was getting back at me for asking him to help the wifi and disturbing him late at night. Caught him talking to some south asian tourists who were staying there and saw a pattern between how he was treating them and myself (I'm asian) and whilst I wouldn't say so in so many words there was something def discriminatory in his behavior and attitude. Left a very bad taste in my mouth as I checked out and left the hotel. All you fellow asians out there. don't stay in this sxxt hole.

  • 4
    « Short break for romantic Paris weekend visit »

    We were looking for a nice but not hugely expensive venue in what is a pricey city to stay in. The Mercedes was our choice and we were happy with the stay. The location is a fair way out of town and requires you to use the metro to get to it (it would be a 40 minute walk into town centre. The room we had was quite compact, the décor was quite dark with wood panelling . there was a very small balcony and there was only a shower (no bath) but otherwise the facilities were OK, if not amazing for 4 star. There was a very good flat screen TV but very little English-speaking channels. The lift was typical Parisian hotel - a tiny one which would barely fit 3 people. Breakfast was not included and was to my mind expensive. We found an excellent restaurant in the nearby locality (The Grand Bistro ) . The reception staff were helpful and spoke reasonable English.

    4
    « Art Deco hotel »

    Just spent 6 days here. Reception.. Very helpful,friendly and speak excellent English. We were upgraded to Superior room(230).. Looked out over the crossroad.. Bistro one side, bakery another and florist on another.. Wonderful just looking out and experiencing Paris. Location.. Wonderful .. 10 min walk from Arc De Triomphe and Champs Ellyssess . The street is full of bistros, brassieres .. Breakfast.. I suppose it's adequate.. Some would debate whether it's worth 15 euros.. The waiter is a wee gem. Facilities... Expresso machine in room, rooms cleaned daily, Not that it bothered us but there's no bar here. All in all would not hesitate to revisit if back in Paris.

    4
    « Three night stay »

    Great hotel in an excellent location, 20 minutes from the Arc and a 200 metre walk to the metro. The size of the room was a surprise by Paris standards, it was clean and warm with good facilities. Didn't have breakfast, we took it over the road in a cafe. The reception staff were friendly and very helpful regarding taxi's and baggage storage. Would stay again on a return to Paris.

    5
    « overall great stay »

    The rooms were clean, staff was extremely helpful with directions and making sure we had everything we needed. Spoke good English which we really appreciated. The lady that greeted us made recommendations on what to see and was super nice to us.

    5
    « Lovely Location, Lovely Staff - Highly Recommended »

    We found this fantastic hotel through Lastminute.com when we were booking a romantic getaway in Paris over the Easter Weekend. We arrived at the hotel in good time from Gare du Nord, which is conveniently located close to the "Wagram" Metro stop. Upon arrival we were warmly greeted at Reception and were taken through the check-in process. We asked about the possibility of upgrading our room to a Deluxe, and we requested this because the beds were advertised as slightly bigger, certainly a must for anyone who is 6'7" tall! After being shown the differences of the two rooms, we completed check-in and were personally taken to the room. The hotel is filled with Parisian charm and has a lot of character, the stairs run round the lift in a U-Shape and each floor is well lit. We found our room, 230, and were pleasantly surprised by the space, in-room facilities and the spacious bathroom. The bed was comfortable and both my fiancé and I slept very well throughout our stay. The window in the room overlooked a beautiful Parisian street scene, along the Avenue de Wagram away from the Arc de Triomphe. There was a lovely patisserie opposite the hotel, which we regularly frequented for both breakfast and mid-afternoon snacks. The bathroom was stocked with L'Occitane hair and body care products - which was very handy as we had left the shampoo and conditioner at home. The shower was powerful and the bathroom felt very spacious. There was only one English TV channel, CNN, but there is free Wifi, so if you have an iPhone, iPad or laptop with you, tune into Netflix or Amazon Prime and there is sufficient bandwidth to stream TV and films live - we opted for this when we were having some downtime between adventures in Paris. The rooms are fitted with Nespresso machines, a lovely touch and yes, the coffee was fantastic to enjoy. The room also contains a fully stocked mini-bar, which we thought was competitively priced for a hotel. The hotel is about 15-20 minutes walk from the Arc de Triomphe, from there we could easily get to the Champs-Élysées, Tour Eiffel and the centre of Paris. If you don't fancy walking everywhere as we did, you can navigate easily around the city by Metro. The only one thing this hotel could improve upon is the TV provision - offering a few more English channels may be advantageous, but again - this really wasn't an issue because of the free wifi. Top hotel - we are already planning our return to Paris and the Hotel Mercedes.

    3
    « 4 star hotel? »

    Despite the 4 star designation this is little more than a 2 star hotel. No restaurant, no lounge, no bar and the breakfast room is little more than a cubby hole in the basement. The so-called luxury room I paid for was excessively cold. The price was quite reasonable, the hotel conveniently located but it dot live up to its promises.

    4
    « Ideal »

    We chose this hotel as it is ideally located next to a station and near the arc de triumph. The room and the hotel itself was great and well decorated with a lot of beautiful art work. The staff on reception were very helpful and friendly. The only downside was the breakfast it was rather expensive for what you get for €7 for a small drink and two croissants. But other than that I would recommend coming here if you visit Paris!

    4
    « Quaint bijoux hotel »

    We went to this hotel on a "secret hotel" basis where you get told where you are what star your hotel is but not the name. From time of our arrival we were treated extremely well. It is a small hotel and very "art noveau". We had a room in the first floor so it was easy to use the stairs, there is a small lift to other floors. The room was of ample size with a mini fridge containing drinks to buy a coffee making machine with free coffee, a safe which was free to use, plenty of drawer space, a hanging space and a good size bed.. The bathroom was a nice size with a bath and shower over the bath, just be careful as the floor does get rather wet from the shower. Towels were changed everyday and the room was cleaned. It is an ideal position to be in as its a 10 minute walk from the "arc de Triomphe " and just around the corner from a metro station. The breakfast was ok, at 15 euros per person, you could have scrambled egg, bacon, sausage a variety of mini pastries, yoghurt, fruit juice, cereals, boiled egg ( that you have to time yourself) a toaster and coffee machine. It was very nice but after the 3rd day one did fancy something different. The staff were friendly enough especially the lady on the front desk and the guy at breakfast who could not do enough for you. If I went to Paris again I would definitely use the hotel again if the price was right .

    5
    « Perfect base for the Rugby »

    We stayed here for two nights and had a lovely (small) room. To tired in the mornings to make it down for breakfast. Close to a Metro station to get us to Stade De France. Would definitely use again. Really well appointed room with coffee maker, safe, nice TV etc

    4
    « Hotel for a long weekend »

    I recently stayed here with a friend for three nights. We both found the hotel to be a real delight. The staff were all pleasant and helpful, the rooms well furnished and of a high standard and location outstanding. It really was excellent value for money. It was easy enough to get to from CDG taking about an hour on the RER and metro for the grand total of €10. The hotel is well situated as in the fact that we were able to see a lot of attractions through a combination of walking and use of the metro. There is an absolutely fantastic restaurant around the corner called Le Petit Villiers. Cannot recommend it enough if staying at the Mercedes. Would definitely stay at this wonderful hotel next time we are in Paris.

  • 4
    « Smart little hotel »

    This is a small hotel with a BIG heart. The staff,from manager to chamber maids were wonderful..professional and helpful through out our stay. We were upgraded which was nice but the guests next door that came back at 3am where inconsiderate shouting at each other and shouting once in their room slamming doors. This was not the hotels fault but just one of those things, come back here,yes we would. The bathroom or rather the bath with shower was awkward as when we showered we covered the floor with water but no problem to throw towels down and collect fresh ones.It simply was an awkward bath as the screen didn't cover the shower area. This is a small hotel more boutique style but very friendly. Really close to the metro 15 minute walk to the arc de triomphe and the shops, we came by euro star and bought the metro tickets on board which saved time. For our 3 day stay we used the metro 10 each, so buy a book of 10 it saves time. Choose where you stop for coffee as we felt we were ripped off a couple of times, 10 euro for 2 coffees, we don,t pay that in London......Look at menu first.

    5
    « Je t'aime Paris »

    Best Western Hotel Mercedes is a fantastic Hotel! The service was brilliant, when we checked in the receptionist was very friendly. Although I booked a classic room which comes with either shower or bath, i wanted a room with both and she offered me a room with bathroom & shower without hesitation. The room was very nice, clean and fairly spacious. The hotel has a great location, it is nearby the Arce De Triomph (15-20min walk). Me and my wife enjoyed romantic walks to the Arce De Triomph whilst trying local bars/restaurants. It is located right by Wagram Metro which can get you anywhere you want in the city, dont use taxis, they rip you off. Wish i had used the metros initially, but nonetheless, did not ruin the experience. There is a lovely bar and pastry shop located within a few steps of the hotel. I highly recommend the hotel for couples, and ofcourse everyone else. Thanks for making our second time in paris so memorable and enjoyable!

    5
    « Great hotel, careful of the taxis (ouch) »

    Could not find fault, with the hotel, lovely room, good breakfast (bed and breakfast rate), friendly attentive staff willing to help, was a bit cold in room, but you have control of temperature so easily resolved. Nice quiet location, short distance away from tourist hotspots, would strongly recommend using the metro public transport, unless you pre book a taxi with the hotel, otherwise they overcharge an extreme amount, be wary of taxi scouts outside of stations and airports they will physically drag you to the taxis, and charge you for the "honour", then you also have the taxi fare. Metro gets you throughout the city easily, single fare tickets one way costs €1.80 even if it's 2 train changes its better then an €80 taxi fare 5 km.

    4
    « Great stay »

    Fab location, walking distance from arc de triomphe and champs elysees! Metro nearby was very convenient. Staff nice and maids were very friendly. Room was lovely, we arrived and the room we had originally been given was being cleaned so we were upgraded to a slightly bigger room which was wonderful. Wouldn't have been quite so happy with the smaller one, but both were nice, and very homely. Really enjoyed our stay.

    4
    « Nice style, comfortable rooms »

    This hotel is in a residential area, but in a great position to walk to the Arc de Triomphe, the Champs Élysées and further if you feel like it. We went with friends and took the opportunity to walk through the lovely gardens of the Promenade Pereire, to Relais de Venise. If not up to walking, the Metro is just around the corner and all the sights are just a ride or two away. The Art Deco style of the hotel matches the beautiful old Metro signs and is very photogenic. Inside, this corner building is compact and the small lift is a squeeze so be prepared to use the stairs to save time. The rooms are small too, but with a comfortable bed, a Juliet balcony and a good working shower, it was fine for us, for a short stay, as we prefer to spend time out seeing the sights. Our friends room had a separate bath, whereas we only had a walk in showert, so ask if you would want one.

    5
    « Great Price, Great Staff, Great Hotel »

    I've just returned from a 2 night stay here. I took my 70yr old mother to Paris for the first time. I wanted somewhere as a good base, easy to get around the main sights of Paris. The Best Western did not disappoint. We had a lovely room (quite big by Paris standards) on the 6th floor (there's a lift) with a balcony. A huge bathroom & a very comfy bed. It's 3 mins away from Wagram metro & about a 20min walk to the Arc de Triomphe. The staff were incredibly helpful & friendly especially Florian who was lovely & welcoming! Basically this hotel has everything you need for a great stay in Paris at a reasonable price. I highly recommend.

    4
    « Nice area »

    Good hotel ,fifteen minutes walk to the Arc de Triomphe , next door to a supermarket with cafes in easy reach , rooms are very comfy with all you need for your stay with an Nespresso coffee machine good toiletries and complimentary slippers .

    4
    « Nice location and reasonable price »

    Location is close to metro making it easy to get around the city. It is a quick walk to the Arch de Triumph. There are a couple restaurants and bakeries close by but not too crowded like other tourist areas in the city. The staff were friendly, room a good size, not that we spent much time in room.

    4
    « booked as a package »

    We booked this as part of a package deal and went for this hotel as it appeared to have bathrooms, however when we got there the room we had been allocated had a shower(not shown on website) we were offered an alternative on the ground floor (room 10) which was quite petite and cosy but seemed ok, issue was that its right above the delivery gate and they seem to deliver at 4am, apart fom that it all appeared to be good, decor was ok, clean and well presented. Its a 15 minute walk from the arc de triomphe so its not too far out. Will return but will book direct.

    3
    « Alright but I exected more. »

    I liked it, the services were alright, the price was a little high but I guess it's because of the location (in the center of Paris) the breakfast was okay, even if didn't blow my mind. The hotel presents a very retro vibe, which can appear either vintage and cool, or creepy. The front desk took a while assigning us in the type of room, though, and the elevator is so tiny, but that's normal in France , I guess.

  • 4
    « Weekend in paris »

    It was a really good place to stay the staff were friendly and really helpful. The room was immaculate and had everything you'd need. It was situated in the best place. So we were never more than 20 minutes via the metro to get to any of the sites.

    4
    « Comfortable and conveniently located »

    We got a good deal on Booking.com and saw great reviews so booked this for the one night in Paris- we were not disappointed. The room is tiny (as expected in Paris) but very comfortable. The nespresso machine in the room was very useful! The reception staff was veyr accomodating and let us check in at 10am, way ahead of the specified check-in time. We were expecting it to be closer to Arc de triumphe, but it was still walkable and served our purpose. The Wagram metro station is right outside and served us well.

    4
    « Small hotel good price good staff »

    Nice locality near metro station. Got good help from staff for my babies food n warm water etc. Not lavish hotel but good hotel at reasonable price. 20.min walk to arc de trioumph. Enjoyed 4 days stay there

    5
    « Great little hotel, good value, lovely staff, well positioned! »

    We based our choice of this hotel on a combination of quality, price and previous reviews. I loved the art deco style decor and the old fashioned style (fully functional) lift really adds a nice touch. We really only used to room at night as we were out sight seeing most of the time, but it was clean, comfy, and well supplied with refreshments and toiletries etc. Checking in and out was super simple and the staff were helpful and attentive without being intrusive. We would definitely consider going back to this hotel when we go back to Paris. If you stay here, try the macarons and the pastries at the little bakery on the opposite corner!

    5
    « Relatively short walk to Arc de Triomphe »

    We stayed here October 19-22, 2015. We walked from Arc de Triomphe which took only about 15 minutes. The Best Western Hotel Mercedes was a terrifically clean hotel with great staff. The gent at the front desk spoke English, though preferred we try to speak French first (fair enough, we were in France!) The King sized bedroom we had was very clean and quiet up on the 3rd floor. The main entrance from the street has about 5 stairs to walk up & there is a small elevator inside to get your luggage to your room. This hotel does serve Breakfast for about 19 Euro but across the street is a lovely, lovely restaurant where a breakfast of eggs, fresh french bread and the best cafe au lait for about 10 Euro. There is also a Patisserie on the opposite corner for more elegant items. The Wagram Metro stop is just around the corner, only about a 3 minute walk from the front door. Lastly, there is a church close by with the loveliest church bells that ring about 9am in the morning. Beautiful! We really really enjoyed our stay, at this hotel, here in Paris!

    5
    « Special trip »

    Stayed two nights for part of a surprise trip for my wife and we were more than pleased with our stay, staff were polite and courteous and the room was excellent and clean, also in a slightly quieter area, but if you want quiet you dont go to them parts of capital cities, thanks again for a pleasant stay and polite and helpful staff. Eddie & Su

    5
    « Great »

    Great hotel, great price, great location. A lot of the local shops/restaurants were shut due to the time of year we went and being a little further out of town. Walking distance to Montmatre/Sacre Coeur. Friendly staff, clean. Bathroom could do with a little TLC but all in all lovely place to stay. Would definitely stay again.

    5
    « Hotel with a great location and Brlliant service »

    I choose the hotel based on reviews and the price that I was offered and I was not disappointed! We pretty much loved everything about the hotel- the location, staff and the facilities. We were upgraded to a deluxe room. The location is amazing- you are just under 20 mins away from Arc De Triomphe. The area is quite safe as well. We walked from Champs Elysee to the hotel at about 2 in the morning without any issues. In fact, Av. de Wagram was quite busy even at that time of the night. The metro is just round the corner and it is literally, a 2-3 minute walk from the metro station. There is patisserie across the road which is amazing for the price, if you fancy cakes, croissants, various types of breads, etc. There is a super market (similar to a tesco metro) next to the hotel where you can buy any groceries if you want. The rooms are decent size for a Paris hotel. They don't provide a kettle in the room but the staff were happy to provide one, when we asked for it. They do keep a Nespresso coffee machine in the room which was a nice touch. The wifi is really good and was accessible from our room. I guess a lot of reviewers have already mentioned it but the lift can barely accommodate 2 people. We already knew about it but it wasn't an issue for us but It can be an issue for some. All in all would definitely recommend it for the price we paid.

    4
    « Excellent Experience »

    The hotel was a hit! Good prices, quick service, professional staff!!!! The arc de triomphe and main Avenue Champs Eilyses is at a ten minutes walking distance! The metro is around the corner. Want to buy wine or snacks, there's a wonderful market next door# Ask the locals to recommend you a good one ;) For after hours go around the corner. A cozy convenient store has it all and is open until late...make sure you learn a bit of French though!!! Don't forget to enjoy pan chocolate at the chic bakery across the road!!!! Cheers, wish you a great stay

    4
    « Perfect for us »

    After arriving from an overnight flight, they allowed us this summer to get a room early in the morning before check in and didn't charge us for an upgraded room. The beds were so comfortable that after returning home my sister was inspired to buy a new mattress! Short walk from the Champs Elysees, great experience!

  • 5
    « lovely ime »

    room was great and clean good internet options excellent location staff were friendly local transport and accessibility overall really happy with mine and my partners stay would recommend to friends.................................

    4
    « Good value for money »

    The hotel look a bit cheap from the outside and the lobby is very small and 2-3* level. However the room I stayed in was well decorated and large enough. I had a free upgrade to a luxury room and the staff was very friendly.

    4
    « Lovely little hotel »

    We spent three nights here recently to celebrate our wedding anniversary. The hotel is exactly what I was expecting. The staff were excellent and were able to recommend good restaurants and attentive to all of our needs. It's location was great, with only a short walk to the Arc de Triumphe. The lovely patisserie across the road was perfect for the walk out in the mornings. The room was good, very clean and has a lovely coffee machine. The only thing that let the room down was a wobbly toilet seat, squeaky bathroom door and very thin walls. I would definitely return to this hotel. Thanks for helping make for a memorable trip.

    4
    « Great hotel in a good location »

    We recently stayed in this pleasant hotel which is well kept, clean and in a perfect location. Only a short 15 minute walk to the Arch de Triomphe and on the same street as Wagram Metro station. Would recommend no complaints.

    4
    « Pleasant hotel in a good location for exploring central Paris »

    The hotel was pleasant and well kept, with polite and helpful staff. The rooms are on the small side - but this is to be expected in a hotel of this price within central Paris. The hotel was clean and reasonably modern, the beds were comfortable and the L'Occitane toiletries and Nespresso coffee machine in the room were nice luxury touches. The beds were made daily and consumables replenished, and towels changed on request. The location was good, within a 3 minute walk of Wagram metro station, making it an ideal base for exploring Paris. There are plenty of bistros and brasseries nearby, and a bakery/patisserie just over the road (great for breakfast on-the-go). The Champs-Elysees and Arch de Triomphe are also within walking distance. We booked this room through lastminute.com, (£384 pp 4nights inc Eurostar tickets) and I feel that this represented good value for money. I would not, however, have paid the 380 euro rack rate that was detailed within the room.

    5
    « Perfect stay »

    We booked for my birthday and it turned out to be a perfect location within walking distance of everything and a very handy metro station. Arc de Triomphe is approx 20 min steady walk from the hotel, out of the front door turn left down Avenue de Wagram and just keep going. We were on the 5th floor and room was perfect, beds were fabulous. We could see Arc De Triomphe from our bedroom window looking to the left. I love Art Deco so this hotel was a perfect theme. Out of the hotel and turn right down the side of the hotel to find Le Colissee Wagram restaurant on the left we had a lovely meal, end of the road on the opposite corner is Gabrielle's which was lovely went most nights there for a drink. Across from that is Wagram Metro. Go past Wagram Metro down Avenue de Villiers and you will find Le Petit Villiers Bistro on the left which is amazing. ATM near the Metro station too. It's all so convenient. Breakfast room was lovely, we went B&B and breakfast was great and staff were very helpful. All the reception staff were amazing so very helpful. We had a perfect stay here. Would definitely go back and would recommend it to family and friends.

    3
    « Nice room but paper thin walls »

    Stayed here recently with my wife for her birthday. Nice little hotel, miniature lifts barely fits two people with cases. Nice clean rooms with mini bar (expensive drinks) and coffee machine (Plenty of coffee hardly enough milk), WiFi wasn't bad and for free. Wouldn't take my extra rubbish, if it didn't fit in the tiny bin they left it, poor service had to dispose of it myself outside in a street bin. One night our next door neighbour decided they didn't want to sleep so made a racket talking, arguing and shouting until 2 in the morning when I had to complain. Took a while for someone to answer the phone. The neighbours were told and then they decided to slam doors waking the rest of the hotel. Ruined our stay had to beg to be moved. Was a better room we moved to until people started getting up at all hours, drawer slamming and banging about. Terrible sound proofing in this hotel needs to be looked at. And also fix those room door closures nearly every door in the hotel slammed shut. Simple maintenance repairs can make a huge difference. So overall not a good stay. Would I go back? No there are better hotels closer to the centre.

    4
    « Nice hotel »

    The hotel is located about 15min walking from Triumph Arc. There is a subway station very close. There is also a supermarket nearby. The bedroom is roomy (considering Paris' standard rooms, it could be classified as "huge") and the bed very comfortable. Good, hot shower and a tub. Breakfast is not included but it is available for 15 euros if you want to eat at the buffet or 7 euros for 2 croissants and a coffee. There is a nespresso with four free coffee capsules per day inside the room. Fridge supplied with sodas and water. There are 3 bad things, though: you can hear people flushing their toillets all the time; the wifi is really poor and the elevator is really, really tiny. Its door doesn´t close properly at ground floor and someone has to push it from the outside. Sometimes nobody is available to push the door and you have to wait or climb up the stairs. The "jewel" of this hotel is Ms. Tulina, a very friendly and kind lady at the reception desk. She is always smiling and ready to give you tips about the best places to shop, to eat or give directions. Thank you, Ms. Tulina.

    4
    « Great location and hotel »

    I booked the hotel as part of a last minute.com deal and I was very pleased. I reserved a room for myself and my husband and a second room for my father in law. We had a private door to our rooms giving us a small but convenient communal hall. The room was lovely and had a great little coffee machine. The bed was comfy and the hotel was quiet. The hotel is central and has a metro station just round the corner called Wagram. There is a great convenience store two doors down and lots of nice restaurants that were in the local area. We stayed for three nights and had a lovely time.

    4
    « Surprise Trip to Paris »

    My hubby booked the 2 night stay with lastminute.com as a surprise trip for our 10th Anniversary. This was my first trip to France, but wont be the last! We found the hotel easily enough and left our bags so we could explore straight away. Metro just down the road, walking distance to the Arc De Triomphe & Champs Elysees. Loved the area, we were on the 3rd floor and the traffic noise didn't bother us. Room was spacious enough, bed was comfy. We literally were only in the room long enough to sleep! Nice having a coffee machine and decent coffee! Hubby struggled as he doesn't like coffee, and there were only fruit teas in the room. But he went down to reception and they were very accommodating and found him some Breakfast Tea, so he was happy too! Staff were friendly enough, helpful and spoke enough English, when our basic French wasn't quite enough! The only niggle I had was the walls were paper thin, so when our neighbour had a shower (their bathroom backed onto the wall our bed was on), it woke us up, same with TV noise from another room, and I could hear someone snoring! The Pattisserie across the way, which we could see from our window, was delightful and we brought our breakfast from here on the last morning. Just 6 euro, and enough for 2 of us. We also had breakfast 2 mornings at the Bistro across the road from the hotel, which was good. We didn't eat at the hotel as we thought 15 euro each was too much when there are plenty of bistro's on the door step with better prices. We ate dinner both nights at Le Colisée Wagram (which is opposite the Metro Wagram), the service was great, food was nice and not bad prices (13 euro for a steak)! We would stay here again on a deal such as lateminute.com, but wouldn't pay the tariff rate which I believe was 380 euro a night, and that was for our smaller room!!

  • 3
    « Good stay, just a shame about honesty. »

    Not much bad to say, check in was nice and swift, the location next to the Metro was great and the bakery opposite was something quite special. Unfortunately the stay was marred a little by me accidentally leaving a photo in the room next to my bedside of me and my girlfriend taken in Paris and we left without it. After emailing asking if we could pay to have it sent to us, we've had no response, so unfortunately I'm guessing the photo has been binned. There was no digital copy either. Still, it is what it is. £220 for 5 nights in Paris, in a clean property. Cannot complain, just disappointed with that and it all counts towards the star rating as far as I'm concerned.

    5
    « Nice location just far enough from all the hustle »

    Booked a lastminute.com deal, having not stayed in the 17th before wasn't sure what to expect. The hotel was very conveniently located; having been to Paris a fair few times I wasn't bothered about being right in the middle of everything ( in fact preferring the opposite!) we went in August so neighborhood was very quiet which we liked. Walking distance to the arc d'triomph and Montmatre, or a short tube hop from Gare Du Nord / Eifel tower, the location really is easy to navigate. The nearby gardens are lovely and there is a bonus of lots of supermarkets locally as well as the metro on the doorstep. The Staff - super friendly, the room - great AC, decent size, modern decor and big bathroom. I will defiantly stay here again, very happy to find the Mercedes and at a great rate too!

    4
    « Very nice ! »

    My partner took me here on a surprised weekend away for my birthday, the hotel was really unusual with it being art deco, The room was lovely and clean had everything we needed. thankfully had air con as it was very hot in Paris that weekend. The staff were very nice and welcoming, was a little disappointed that there wasn't a restaurant. However it didn't matter too much as there was some lovely restaurants near by. The breakfast was a little confusing but we managed a cuppa, toast and croissants but a little expensive for what we had. There was wifi at the hotel and the was free and easy to access. the lift in the hotel is very small and only big enough for two plus case. The hotel is situated on a pleasant street and only a 20 minute stroll to the beautiful sites of Paris. We had an amazing time :)

    3
    « Fine hotel with a great location »

    Stayed here when in Paris last year with my daughter. The room was tiny and the hotel was less than charming, but that's not why we were there. It was close to the Arc de Triomphe and the Metro. All in all it suited our needs and the price was fine for what we were doing.

    3
    « Below hotel expectation »

    We stayed here 4 nights the room was nice and clean, the bed was very comfortable but the hotel let me down with some of its basic customer service. The lady in charge of breakfast was rude and did not explain the way breakfast works correctly, she ended up charging us extra (buffet cost, because we took ham) to then let us know they had ran out of food. Very annoyed she took our money to then say 2 mins after they have ran out of food. They also throughout our stay provided us with shampoo (4 tiny bottles of them) because it's all they had! no conditioner, no body wash or cream which was provided to us on our arrival. It's a small matter but i expect them to have stock for the amount of money we paid for our room.

    5
    « Nice Hotel and enjoyable Stay »

    This hotel is in a good location, only a 2 minute walk from Wagram Metro station and in a very quiet area only 20 minutes walk from the Arc De Triomphe and Champs Élysées. Upon arrival we were welcomed and checked in for 2 nights with no fuss or hassle. Our room wasn't ready but we were offered safe-keeping for our bags in a secure room. The lift is indeed small but it made us smile when we used it and it worked perfectly. Room for 2 people and 2 small bags. Our room was excellent. We had room 610 (6th floor) which had a balcony with a nice view of the surrounding streets. The room wasn't huge but that's no problem as we spent minimal time in there. The bathroom is a good size with a good powerful shower. It was all very clean and modern looking. There was no traffic noise or fumes and we slept well on the comfy bed. There is air conditioning in the room too which works well. Of course the TV channels are 99% French, what do you expect ?? We didn't go to Paris to watch TV and football is the same in any language ! The coffee machine is a nice variation on the kettle you usually find in hotel rooms. The safe worked fine as did everything else. The maid knocked on our door to ask if we were ready for it to be cleaned after our first night, no bursting in or anything so dramatic ! All very friendly. The staff were very helpful and when I had issues connecting to the wifi, I asked at Reception and it was sorted straight away. I had an excellent wifi signal in our room. There is a small supermarket next door which stocks everything you could need at good prices as well as plenty of bars and restaurants nearby. We chose this hotel mainly based on the reviews and the hotel exceeded our expectations. We had 3 superb days in Paris and this very good hotel contributed to that. So thank-you, well done and next time we visit Paris we will stay there again.

    4
    « Lovely hotel in a quiet area »

    The hotel is lovely with an Art Deco interior. Rooms are a good size, well presented and very clean. The staff are polite and friendly and this really is a great edition to the hotel. I can't comment on the food there as we didn't eat breakfast there, but the prices seemed reasonable. The beds were comfy, shower was hot and the room was air conditioned. There is free wifi which is always a bonus. The hotel is in a very quiet area located 2 minutes from Wagram metro station, so you can always venture into a more upbeat and touristy area for dinner and come back and sleep in the peace and quiet of this residential area. It's the best of both worlds. It's about a 25 minute walk to the Arc de Triomphe. Overall very pleasant experience and would definitely recommend.

    4
    « A very cute hotel at the right place for the right amount of money »

    We found this hotel to be very cute. We were lucky to get a room to with a balcony. The Art Deco architecture, the drizzling rain, it was just what we needed. The room seemed small but it was very adequate for our needs, including the safe. We really liked the bathroom as well. The man at the reception was a bit curt, but after all, this is Paris, home of the obnoxious and curt if you do not speak French. Location is very nice and convenient.

    5
    « immaculate hotel »

    We stayed here for 3 nights for our first trip to Paris. The room was spacious and comfortable and the air conditioning was a great extra. The reception staff were incredibly helpful and spoke great English. We asked if they could recommend a good restaurant on the second night and they told us of Le Petit Villiers just around the corner which we had eaten in the previous night and it was so good we ate there all 3 nights. The hotel is in a quieter location than the main hub but only about 20 minutes walk straight up to the Champs Elysees. I would definitely stay here again and if this is the standard of Best Western hotels I would not hesitate to stay in any one.

 

Getting to the hotel ...

All directions
·From: The north. Take Boulevard Peripherique until Porte de Champerret. Follow Avenue de Villiers until Avenue Wagram, the BEST WESTERN Hotel Mercedes is on the left.