BEST WESTERN Hotel Ohm,  Paris 

3.5/5  - based on 41 guest reviews.
11 Rue Claude Terrasse, 75016, Paris, France - See map
+33 1 45 25 30 30 +33 1 42 88 22 72

Destination

Dates

Your room

> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Free high speed internet connection
    Free high speed internet connection
TripAdvisor Traveler Rating
based on 40 traveler reviews
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At our hotel we focus on the comfort of your room which provides fleece pillows, big blankets and soft colors. Our rooms are a place where you will feel good. And for even more comfort, the rooms are full of high tech. Two light environments (work and relaxation) are available, you can listen to your own music on a Bluetooth connected speaker, TV is available via an HD projector and you can use the alarm clock with induction charging. At the reception, you can borrow a PlayStation (PS4) or a wireless headset. The Best Western Hotel Ohm is an hotel By Happyculture. Every evening, the team invites you to enjoy a drink around a HappyTime The Taste of good things a gourmet appetizer consisting of French wines and regional products. Finally, your room key allows you to access the services of all Happyculture hotels during your stay. Enjoy your stay!

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Room 1

Guest reviews


in partnership withtrip advisor img
based on 40 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
7
Verygood
 
14
Medium
 
13
Poor
 
3
Horrible
 
3
Business Business 12
Couples Couples 14
Family Family 3
Friends getaway Friends getaway 5
Solo travel Solo travel 5
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Hotel Ohm,Paris
  • 3
    « Bad customer service »

    Stayed here for a few nights beginning of September - and was not too impressed. At first glance the room was very nice, well decorated and clean however I decided to use the coffee machine and when I woke up the next morning the room was covered in hundreds of ants. In shock I went to reception to explain the situation (expecting them to apologise at least and perhaps allow me to change rooms) however the rude receptionist implied that it was I fact my fault and told me there was nothing he could do and left it at that. I was very shocked by the attitude of the staff when I was asking them to sort out an evident issue with the room.

    5
    « Great! »

    Stayed here for one night and our room was modern and clean. Bed was comfortable and good for activities. Metro station is 5 minute walk and the area is residential and seemed friendly to us (Young couple) Breakfast was of continental style, toast, cereal, tea, coffee, bla bla bla. Breakfast area was clean and spacious. Staff were friendly and welcoming and helpful with any requests/questions.

    1
    « Poor service »

    Room is small but clean. However customer service is terrible. We booked a room for two nights and were not told the a/c is not working on our floor. When we got back and complained the room was 35 deg Celsius, they just responded with an "oh the a/c isn't working. Just turn off the unit and open your door to the hallway." Also they are not sure when it might be fixed. We have asked to be moved to another room but the said they are booked and are not providing any more help. Horrible and unhelpful or sympathetic service. Stay somewhere else.

    5
    « Feedback »

    I have been surprised of the services offered taking into consideration the also the price for that period. Mostly, I liked that the personnel was very kind and offers us valuable information. Also, the free hour is a great idea.

    4
    « Great spot! »

    My husband and I recently spent a week in Paris and stayed in this hotel! It was perfect! Great location, we walked everywhere. There was a great cafe across the street where we had breakfast almost every morning, if you needed an American breakfast you could even get a great omelet! The room is typically small but very clean, great bathroom with great water pressure! Even the blow dryer worked well! The bed and pillows were very comfortable, our room was cleaned and bed made every afternoon when we got back to "refresh" and get ready for the night! The staff was very friendly and helpful and spoke perfect English. We would definately stay here again!

    3
    « Very small rooms and shower. »

    I have been in this hotel in order to attend the TOP RESA tourism fair. It met my basic accommodation need. I had to walk a little bit for the bus. The room and the shower were very small. The breakfast was basic.

    5
    « amazing customer service. »

    very good customer service .excellent location.friendly staff nice and clean rooms.good breakfast.there are many restaurants around and bus stop is right in front off hotel .metro station is near and bus drop you right in front of eiffel tower

    3
    « Good location & happy hour, poor accommodations »

    Even by European standards, the rooms are unbelievably small. And the elevator! OMG! Supposedly 4 people can ride the elevator. Only if you are touching the other three people! There is not enough space in the "double" rooms for 2 people plus luggage. Staff was nice and helpful. It's an easy walk to Roland Garros and the bus to the Eiffel Tower and the Louvre stops right outside the door. No English TV stations, not even BBC or CNN. Free nightly happy hour with wine and appetizers; free breakfast is pleasant.

    3
    « Small rooms »

    The rooms are very small. 2 is the most that can fit in the room and really only 1 suit case, but can make room for 2. Not enough space if have more luggage. They do have a small happy hour that is complementary and breakfast in the morning that may or may not be included in the nightly rate. Hotel not that near for metro, tram, or RER, about a good 10 min walk from a station. Though a bus does stop within a minute walk from the hotel. Rooms are clean. Beds are low, more like how handicap rooms are in the USA.

    4
    « Small, but excellent service, location and value. »

    My daughter and I stayed here for 3 nights whilst attending French Open tennis at Roland Garros only 20 minutes away on foot. Also, ideally situated for Paris St.Germain football and Stad Francais rugby stadiums. Excellent Italian restaurant next door La Cantina.

  • 4
    « Perfect location for Parc De Princes and Roland Garros »

    We used this hotel for a trip to Roland Garros for the French Open and the hotel is in a perfect location. It is within easy distance from a number of Metro stations (we used the Port de Saint Cloud - 500m away from the hotel). The walk to Roland Garros is about 20 minutes and Parc De Princes about 5minutes - so perfect for sports event. The staff we very helpful and the room was clean and well presented with a video projected TV. The only negative that I would mention was that the room itself was very small, as was the lift (someone commented that it was the smallest lift they have ever seen). The door to our en-suite didn't open fully as it his the bed. I should also mention (back to positives) that there a couple of good restaurants in the area (esp Italian) and a good French street on the street, almost out side of the hotel,

    4
    « Great Price/Great Staff/Great Location »

    Booked this hotel, rooms are a tad bit small but cosy enough, right around the corner from the Metro and the Stadium where we watched rugby! Excellent customer service - Awatef is a great host and full of ideas and recommendations. Great place to stay.

    3
    « OK but small rooms »

    Stayed for 2 nights paying just under £200 for a double room. The room was tiny at less than 10 square meters. Beds were comfortable but very dusty due to renovation work on the floors below. All the staff were friendly enough but I would not stay here again as i would expect more for the money i paid. Shower was tiny and the toilet seat did not stay up so it rests on your back whilst you are going about your business.

    3
    « Reasonable for the price »

    I stayed here for work. On the up side, the reception staff were lovely, really friendly and helpful (especially the night manager who checked me in, lovely man). They have a nice breakfast, the rooms are clean, and the hotel is well located. The room was small but this is usual for Paris. The rooms had bottled water which was great. On the down side, the room was very hot and the air conditioner broken, there were 2 small pillows which were really uncomfortable. The TV didn't have any English channels and the wifi didn't work in my room. Colleagues have rated this hotel as OK, apparently the higher up you are the better. It was OK, I'd stay again if they get better pillows!

    4
    « Good value and comfy stay »

    I really enjoyed my stay at the hotel - the staff were friendly and helpful, the amenities were good, and my room was cozy and comfortable. The location was also good for me, convenient to travel around Paris.

    1
    « The worse ezperience ever »

    Beware!!! The hotel steal money from the card after leaving the hotel. We were a group of 9 - they pulled me from the account tax for 10 people and breakfast but they don't know who ate It. I wait two weeks but they still not refund money and don't answear for emails. Definitely I don't recommend this hotel.

    4
    « Decent Stay »

    It was a decent stay although there was a very rowdy bunch there which kept another couple up all night, other then that it was very good and good service. Very impressed with the Happening, good value for money.

    2
    « BEST WESTERN EIFFEL AUTEUIL »

    no ice at this hotel at all, no ice machine, no ice period which was a downfall for us when trying to have mixed cocktails in our room or even in the common area and just relax in the evenings, no functioning microwave which we were a bit surprised even in the dining area. high speed internet connection was so slow I had to log out of it and use my own and got better connectivity just using internet from my cell phone carrier. The bedroom was VERY small which I expected being in Paris but it was still smaller than what I imagined it would be, bed was basically on the floor and very few towels, toilet paper offered during our stay.

    2
    « BEST WESTERN »

    Room was not ready when I arrived on February 17th; and the excuse was that there was a soccer game the night before between Psg and Chelsea. Ask me if I care ? I ended up going to my 1st meeting with my suitcase. On 2nd day, cigarette smoke filled my room although it is a smoke free hotel. I called reception about it and I was told that the culprit was warned. 2 messy days in that MOTEL !

    5
    « Excellent service »

    I stayed three days in Paris with my son at the Best Western Eiffel Auteuil. It was a cozy hotel and we were offered excellent service by the staff. The breakfast was good and the rooms were very clean. Every evening we were offered cheese bread sausage and wine free of charge in the hotel lounge. We will definitely come again.

  • 5
    « Great stay at this hotel »

    The staff speak english very well, they are kind; the petit dejeune is good for the price (considering the prices in Paris); the room was perfect, it was cleand and hot water all the time, the bathroom was clean; and they change everything every day. I think everything was very good since the moment I arrived.

    4
    « Friendly staff, good location »

    The hotel was great, quite a small hotel. The room was clean and tidy, modern with a flat screen TV, with its own kettle, tea and coffee. Bathroom was small but we didn't mind it was ideal for what we needed but still clean and modern. On an evening they provide free wine, cheese, bread and salami for snacks. Great location with a bus stop next to the hotel, if you catch the 72 bus line it takes you through to the Eiffel Tower and Notre Dame, which only cost €2 each. The hotel has many cafes, restaurants and shops close by. If you fancied a walk, we walked from the hotel to the Eiffel Tower which took about half an hour, but was easy enough to get too. The staff were very friendly and helpful. When we checked out and needed to find what the best method was to get to the airport, the gentlemen at reception called Walid helped us by showing us on a map where the closest train station was and showed us what lines to get on. Overall stay was great!! :)

    1
    « Not worth it! »

    When I got into the room, the window was open, useless to say it was -4 degrees outside. I then tried to heat up the room and it was just impossible, although the AC system was working and some hot air came out of there. No other heaters in the room though. So practically no heating at all in the room!!! I slept with my winter clothes on! Room is incredibly small for a 3 star hotel! Although there is WiFi, it doesn't work in the rooms! So no internet connection! The only positive thing I can think of, is the complimentary snacks and wine offered by the hotel in the evening and the reception desk staff who was very nice! I made other reservations in advance not knowing it would be like this, so I expect serious compensations from the management on my next visit there!

    5
    « Perfect! »

    Our first time in a 3 star hotel and it couldn't be better. The room isn't luxurious but it's great for people who just need it for sleep, like us. The room is very warm and the shower is great too. Breakfast is amazing with a little bit of everything. Thank you Walid for your help and kindness.

    5
    « Brilliant New year's eve »

    Stayed at this hotel with my girlfriend as spending new year's eve in Paris as a surprise to her. Really great surprise this hotel. Simple, efficient, great staff and very helpful. metropolitan is only 6 minutes walking and therefore location is very good. Outside the city centre but close enough.Will stay again for sure. Thank you for your hospitality!

    4
    « Brilliant stay »

    We stopped here two weeks ago. The room was spotless, small but most comfortable.The hotel staff could not be more helpful and informative.In particular the receptionist Awatef, she could not be ore informative,friendly or professional.The continental breakfast was good,with fresh croissants,yoghurt,fresh fruit etc. Altogether a very good stay and would definitely stay there again.

    4
    « Feedback »

    The Hotel was so good & also the location is good , its near to the metro station and supermarkets , on the other hand i'd would like to thanks the receptionist team specially thanks to Awatef & waled for being helpful and committed and know the meaning of customer statisfaction

    4
    « You get what you pay for :) »

    Knowing that we'd be out & about sightseeing 90% of the time we spent in Paris we wanted something cheap & cheerful. We got the hotel for a very reasonable price & found it basic but perfect for all we needed it for. The rooms are small but for two people spacious enough, the location was perfect, 2 minute walk to the metro which took us to the Eiffel Tower in less than ten minutes, very easy accessible! The staff were extremely friendly and willing to help. Only complaint would be the walls seem to be v.thin, we could hear our neighbour snoring! Apart from that I would definitely recommend this hotel & would definitely stay again :)

    4
    « Good neighbourhood »

    The staff of the hotel was very kind and helpful; the breakfast was good, even if not very diversified, as we stayed 7 days, we could notice that it was pretty much the same every morning. The rooms was cleaned every day, therefore the accommodation was very satisfying. We particularly liked that the hotel was placed in a very good neighbourhood of Paris, close to metro stations, and even a walking to Tour Eiffel was accessible on a good weather. All in all, I would recommend it to a friends looking for a hotel in Paris.

    1
    « Terrible choice »

    Very old building, poor maintenance, strong cigarette smell in the room (impossible to stay) and in all dependencies of the hotel, unsatisfactory service. The location is very good, with subway station near and a good neighborhood.

  • 5
    « The "BEST" Best Western Hotel in Paris! »

    I have stayed in virtually all of the Best Westerns in Paris and this is by far the best. Here are the reasons why I will always stay at this hotel whenever I visit Paris : 1. The staff are amazing tour guides, they know all the tricks on how to have the best vacation in Paris without spending a fortune. Want discount dinners cruises, and bus tours? Want to know top secret places to visit in Paris that few people know about ? Just ask Nawel, Walid, or Awtef, on the staff ....they know the secrets to Paris that no other hotel staff I have met in other hotels know about. 2. The location is fantastic , everything is very close, you can take a stroll along the Seine river and end up at the Eiffel tower, or hop on a bus and be at any top tourist attraction in minutes 3. The rooms are great with AC and Wi-Fi , not many hotels in Paris have both . 4. Great breakfast. If you want the best vacation in Paris .....stay here!

    4
    « Nice staff shame about the breakfast »

    Overall the location of the hotel was good and allowed us to get to the centre of Paris using public transport. There was a nice Lebanese restaurant round the corner El Mina which served home made food.

    2
    « V Small rooms; bad experience »

    I stayed in this property for a night. All I can say is it was a forgettable night. As soon as i entered the hotel, a huge lump of dust/garbage from construction welcomed. The hotel was being renovated. All of this was happening at the expense of guests comfort. The guy at the reception had little idea about rooms. The showers were tiny. So much so that you cant really turn around in them. The breakfast is a takeaway type. You go to a room and take your croissant/muffin and coffee etc and have it in your room. Next day we came across another lady at the reception(she was the manager); she was much warm than the last guy, she was helpful.

    2
    « not very pleasant »

    i reached the hotel and there was a lot of construction going on in the lobby, paint and noise, rooms are very tiny, especially the bathroom, the shower is very tiny and suitable for kids, the ac was not functioning , the reception was one single lady, she was kind and helpful

    1
    « Worse hotel I ever stayed in Paris »

    I stayed in so many hotels in Paris for work and this one is by far the worse. I don't even know where to start. It was 39 degrees in Paris when I stayed and the air con was half working and I was still boiling in my room. The staff didn't help and had no clue. But the worse was the noise it was making. It felt like I was in a helicopter. So bad that I had to sleep without the air con. The room was tiny. There was nothing to hang my clothes, I had to leave them in my suitcase or hanging on a chair. The shower room is tiny too and having a shower is rather uncomfortable. There is nowhere to put your bathroom stuff, I had to put my bathroom bag on top of a tissue dispenser stuck on the wall. The whole thing is a joke. And to top it all off, the wifi doesn't work on the 5th floor obviously. Don't bother, there are much better options out there for the same price.

    2
    « STAY WITH PICNIC »

    When a hotel has to face a restructuring of this magnitude it has to close for the time of work because the inconvenience for customers is huge. If you can not set up a room for breakfast this must be brought to your room and you can not force the customer to go get her purse for the picnic and eat in the room where there is no room for rest and you are forced to sit on the bed with the risk of soiling the laundry. We used a smartbox that had also included a welcome cocktail which obviously we have not seen. The elevator was so small that two people with suitcases were struggling to stay in it. In the bathroom there was not even an electrical outlet (how does a man to shave with an electric razor?). The bathroom in addition to being small was also poorly lit (one light bulb that was too little light). The experience has been decidedly negative.

    2
    « Terribl hotel »

    This hotel is worth 1 star. You really have to redo the insulation of the walls and the windows. You hear everything as if you were in the street. The rooms above each flight should be changed to carpeting!! As you hear everything too. Plus the toilets and the water running. The reception and the breakfast were good. Don't be deceived by the name Eiffel Autueil its not near the Eiffel Tower.

    3
    « 5 days in Paris »

    Positive thing: staff very kind and fine WI FI ok also in the room Metro at 5-10 minute Market near Negative: cleannes room not very good position a bit far from the centre a small place for breakfast

    4
    « A good hotel »

    Welcome and great service, staff helpful and polite. Convenient location, well connected to the city center and close to the metro. Comfortable rooms, decorated in a modern and well served. Perfect for a young couple or groups.

 

Getting to the hotel ...

All directions
·From: Lille / North. Take A25/E42 direction Paris. Take Boulevard Peripherique and carry on for 12 kilometers direction Rouen. Turn right at Avenue de la Porte de Saint-Cloud and carry on for 232 meters. Turn left at Avenue de la Porte de Saint-Cloud and carry on for 201 meters. At the roundabout Place de la Porte de Saint-Cloud, carry straight on Boulevard Murat and carry on for 353 meters. Turn left Rue Claude Terrasse and carry on for 329 meters until you reach the Best Western® Hotel Ohm. ·From: Strasbourg / West. Take A35/E25 direction Paris/ Nancy. Take A4 (E25/E50 (L'Autoroute de l'Est)) and carry on for 328 kilometers in the direction of Paris. Take E15/E50 (Boulevard Peripherique) ...

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