BEST WESTERN Hotel Au Trocadero,  Paris 

4.0/5  - based on 232 guest reviews.
3 Avenue Raymond-Poincare, 75116, Paris, France - See map
+33 1 47273330 +33 1 47278085

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Safe deposit box
    Safe deposit box
  • Multilingual staff
    Multilingual staff
  • Free high speed internet connection
    Free high speed internet connection
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TripAdvisor Traveler Rating
based on 233 traveler reviews
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At the BEST WESTERN Au Trocadero, you are just a few steps from an unrestricted view offering a unique panorama over the Trocadero, Eiffel Tower and Champ de Mars. The BEST WESTERN Au Trocadero is located in the much sought-after 16th district of Paris and easy access to all major tourist points of interest and business centers of Paris. Our hotel features a cocktail lounge, theater ticket desk, fax and photocopy services. The guest rooms at the BEST WESTERN Au Trocadero are equipped with television, direct dial telephone, dataports, Internet access, coffee/tea maker, hairdryer, mini-bar and 24-hour room service. Enjoy your stay.

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Room 1

Guest reviews


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based on 233 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
79
Verygood
 
100
Medium
 
37
Poor
 
10
Horrible
 
7
Business Business 48
Couples Couples 92
Family Family 40
Friends getaway Friends getaway 14
Solo travel Solo travel 26
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Au Trocadero,Paris
  • 5
    « Cozy hotel in a great location! »

    This was our first trip to Paris so we booked this hotel based on the price and location and we were not disappointed!! The hotel is small and quaint, as are the rooms (by US standards), but they are very efficiently laid out so we never felt cramped. There was plenty of storage space and the typical amenities (flat screen TV, room safe, desk, kettle, toiletries), plus a few unexpected ones like a towel warmer in the bathroom! The staff were all very friendly and accommodating and thankfully for us, they spoke English! I had called prior to our trip to request a room with an Eiffel Tower view and was so grateful to get it. It was amazing to look out our window and night and see the lights of the Eiffel Tower twinkling on the hour. The hotel is maybe a 10min walk across the river to the Tower, but is literally across a traffic circle from a plaza where you can get some amazing views/pictures. The hotel just steps from the Trocadero metro station which was so convenient. So while this hotel is not super close to other major landmarks, we had no problem hopping on the Metro to the Louvre, Arc de Triomple, Notre Dame or any of the other spots. There are 3-4 cafes right on the traffic circle and we found a chocalatier, boulangerie and several markets within a few blocks where we could get pastries, sodas, fruit, bread and almost anything we wanted/needed. This is truly a wonderful hotel that I would recommend to anyone visiting Paris.

    4
    « Great location with good rooms »

    I picked this hotel as it was near the Eiffel Tower and nearby family. The location was better than I expected: walking distance to the tower, great restaurants, ten steps to the Metro and Paris vibe. We will return. The room was small, but that was expected. Modern features and friendly staff. Once again, I realize how sad it is to live in LA without a wonderful subway system as exists in Paris!

    4
    « Extremely small (yet cozy) rooms but extremely convenient location but - overall very good! »

    Near the Eiffel Tower and the subway station, plenty of restaurants and bars around, could be perfect for a romantic (economy class) getaway, Very small rooms which however is a common practice for most of Paris hotels. Poor breakfast. Could consider staying there again though.

    3
    « Average »

    Your typical best western hotel. Standard. Clean. Location not the best except for Eiffel tower visit. But if like me you were looking for somewhere just to rest your head after walking your feet off, it suffices. Very sweet lady at reception

    5
    « Perfect for our needs! »

    Traveled with 20 year old daughter to prepare for check in to study abroad dorm. We arrived at hotel at 11:00am from long flight and we're thrilled we could check in EARLY! Room is standard double on courtyard and we love the private courtyard view, and quiet. Only about 4 rooms per floor. Tea kettle, fridge, and two small wardrobes nice. Bathroom fine. We found the pillows and beds to be comfortable and air conditioner works well. Front desk is so amazing! Helped with recommendations were to eat, parks less crowded, and even a bit of French history. Location is the key though and easy walk to many attractions and metro. We took Air France Shuttle from airport and just 3-5 minute walk to hotel. I am returning here with a single room in two weeks. :) we did not do the breakfast.

    5
    « Quiet, charming hotel, perfectly located »

    Our double occupancy room was extremely clean and comfortable; not overly large, but definitely a place to put everything. The staff were unfailingly courteous. The hotel was so quiet, we almost thought we were the only occupants. The location couldn't have been better at just a five minute walk from the Eiffel Tower, across the street from a metro entrance, and surrounded by charming restaurants and cafes.

    5
    « Great location »

    The staff was helpful ad friendly, we had a great view of the Eiffel Tower from our room, and the location is great for sightseeing, including Versailles. The strikes affected the RER train going to Versailles during our visit, so we took the Metro very easily from the hotel and were able to transfer to the bus (Paris by Train had great directions) with no problem.

    5
    « Great Location »

    I only had two days in Paris and had no idea where to stay. I found this hotel by chance and it was perfect for me. It is right off Trocadero Circle with a metro stop and nice restaurants steps away. It is very close to the Eifel Tower, Seine cruises, etc. The staff spoke English, and were extremely nice. They even let me use their office to change clothes (I had checked out in the morning and went site seeing) before catching a train in the evening. The room was small but it was very clean, quiet, comfortable and was all I needed or wanted. This is a great hotel if you're a tourist and plan on being out and about. If I get the opportunity to return to Paris, this hotel is going to be my first option.

    5
    « Great location »

    Quaint, no frills hotel that is all about location. Right across the circle from the Eiffel Tower and easy walking distance from the Louvre, a perfect place to stay and see all the sights in Paris. I stayed in a single room that was plenty comfortable for the little time I spent in it.

    4
    « Location, location, location »

    This hotel is all about location. The Metro station is right across the street in front of the hotel, the Eiffel Tower is a 5 minute walk, and the Arc de Triomphe is about a 10 minute walk away, or a stop or two up the line on the Metro from the station outside the hotel. The rooms are very, very small but that was to be expected, and they are nicely furnished and updated. The size was perfect for a couple of days for 2 people, but if we had gone with the whole family and stayed any longer, we may have looked for a hotel with larger rooms. The lobby and common areas of the hotel are almost non-existent, but who really wants to spend time in their hotel in Paris? For a quick stay in Paris, this hotel really can't be beat.

  • 4
    « Great location »

    We stayed here for 4 nights. 1. Location, It is about a 10 min walk to the Arc de Triumph and the Champs Elise. The Metro station is down the street from the Hotel door. 2.Meals, The Breakfast was disappointed for the price with only coffee and danish basically, no eggs. 3.The bathroom was somewhat small but clean and adequate. 4. Service: Staff were very friendly and helpful. They help us to call a Taxi to go to the airport. 5. We will stay here again

    5
    « Central »

    Perfect location; 5 minutes walking to the Effeil tower and other tourist attractions... the metro is just in front for the different transport connections... restaurants and cafes around. Price is good for the area... very clean too... free wifi also.

    2
    « Good location, but poor service quality »

    The manager promised of complimentary breakfast service due to some inconvenient and unsafe service in the room, but soon denied to do so for odd reason. The door of bathroom was unlockable so that my baby could keep trying to come inside that we couldn't wash well because we had to keep watching him not to come inside. The cleanliness of the room was also questionable as well. Size of the room is super small.

    5
    « Very good location to explore paris »

    I stayed here some time ago the hotel itself is fairly basic but being so close to the metro (about 100m) and a 5min walk to the Eiffel Tower it was perfect for what I wanted. The views from out the front and window were good and if you go outside there are also plenty of cafes etc really close. I had breakfast and dinner in the cafe that's literally outside this hotel and it was really nice. Probably the one place I have been where I can just sit and watch the world go by.

    5
    « Superb Location & Staff! »

    I reserved 2 rooms for 6 nights at this hotel in April, 2016. Each room had a double bed, a mini bar and coffee maker. Each room was well organized and clean. Room 42 had a view of the Tower but room 41 did not. The buffet breakfast included pastries/rolls, different cheeses, various fruits, bacon, eggs and sausage. You can walk directly from the hotel to the Tower(@ 800 meters). Within 2-3 blocks of the hotel, there are many restaurants/sidewalk cafes, a grocery store and tour bus stops. Everyone on the hotel staff was very friendly. We give a special thank you to the 2 ladies working at the front desk for their help. We give an extra special thank you to the hotel manager, Mr. Yacine, for his help in making our stay so enjoyable. He is a true asset to the Best Western chain. When you consider the location, the price and the staff, I highly recommend the Best Western Au Trocadero for anyone in need of a hotel in Paris.

    5
    « Great choice »

    Stayed here over the Easter weekend and glad I did. The hotel was clean, comfortable and the staff were lovely. My daughter and I were in awe of the lovely view of the Eiffel Tower from our window. The area is really nice, surrounded by lots of nice restaurants and all amenities. The Eiffel Tower is a 5/10 minute walk and there is a stop for the hop on hop off bus which we really recommend as you get to see the whole of this beautiful city. My only disappointment was having to leave, I will definitely be returning at the next chance I get.

    4
    « Excellent Location »

    This is a small hotel but is located in an ideal position for access to the Paris Metro at Trocadero, some of the best views of the Eiffel Tower and within walking distance of the Seine. My twin bedded room was quite adequate, it was clean and everything functioned well. There was a flatscreen TV, coffee/tea making facilities and a room safe which was located in the wardrobe. Breakfast was typical of similar hotels and apart from the usual bread, pastries, jams and cheese did include scrambled eggs, bacon and sausages so overall it was a good selection. I am not a coffee drinker but there was a wide range of different teas available. Internet worked throughout the hotel which was a real plus. Its often the case it will only work in reception but here it was available throughout. I stayed here for two nights and my room overlooking Avenue Raymond could be quite noisy so I would ask for a room to the rear in future

    3
    « Three star hotel centrally located »

    The staff were pleasant and the hotel clean and centrally located. Breakfast was fine. But the room was noisy and quite minimal - on the avenue Poincare which is noisy. However this is a three star hotel and I didn't expect too much. Reasonable value for money,

    3
    « For a one night stay it's adequate »

    Stayed 1 night in this centrally located hotel. The room was small but clean and it was facing a wall at the back of the building so the view wasn't up to much and quite oppressive. Staff were friendly. Even though the advert states that the hotel has parking this is in a building in the next street so be prepared to haul your luggage. We opted not to pay 16 Euros for breakfast, just cross the street and you can get a better choice for 12 Euros.

    3
    « Excellent location, but a tiny room »

    Nothing new when it comes to Paris. You'll be located in a small room and everything is microscopic. Those booked online include no breakfast, but that's fine as the place is surrounded by patisseries etc. Any pain is alleviated the moment you walk out and see the Eiffel Tower right in front of you. The staff are extremely nice and helpful. That gets all five stars. They will make sure you find what you need and organise your stay, if requested. The walls are paper thin, so you'll hear the TV set next door, even louder talking. The room I stayed in looked to the backyard, so I didn't get much outside noise, luckily. The hotel has no gym etc. You'll just have to hit the Seine and run along its banks. There are no facilities other than the rooms. It's an overnight with a great view in the morning as you head into town. Compared to its competitors, the price is relatively reasonable. You may wish to stay or you can continue shopping around - either way you won't make a mistake.

  • 3
    « Disappointing Customer Service and Room »

    Room was not ready until 2 1/2 hours after confirmation check in time. Request for upper floor ignored and received ground floor next to lobby. Room ventilation not good so slept with window open; shower splashed water all over bathroom floor. Location near Eiffel Tower and Metro is good. At 200 euro per night in late October, not good enough value considering the above. I will use other nearby hotels in the future.

    5
    « great place to stay »

    It was perfect for us as it is very close to a metro station with connection to four directions. It is also very close to the Eiffeltower and a Hop On stop of the Big Bus. We had two rooms on the fith floor, one to the back which was quieter but without view to the Eiffeltower and the other one with a great view but a bit noisy because of traffic and the cafes near by. Both was fine for us. The rooms have an acceptable size considering price and location and they are clean. The staff was always friendly and helpful.

    1
    « Do not stay here!! Horrible customer service »

    I booked a room seven months ago and upgraded to a double room so I could have a view of the Eiffel Tower. I had a confirmation email saying I would have a view of the tower. After arriving I did not get a room with the view promised ( I had no view of the Eiffel Tower) and they would only comp me a really bad free breakfast. That they normally charge 16 euros for!!! Which it isn't worth 2 dollars. They told me I couldn't change rooms because they were booked and I had to pay the price for the double room even though the only reason I booked it was for the view that they confirmed. They did move me the next night into a room with minimal view of the tower ( the best they could do on short notice, apparently seven months isn't enough) which meant packing all my stuff up and unpacking again immediately not what I want to do on my vacation. After emailing the general manager the response I got was that those rooms even though one was promised to me were allocated to people staying longer than me and therefore deserved the rooms with a view!!

    3
    « Ok Location, nice hotel »

    Good location, close to the Eiffel tower. Nice, friendly and helpful staff. Small rooms. My room was at the back so it was very quiet during the night. We didn't have berakfast there, but there is a lot of cafes and restaurants in the area

    3
    « Know that the two classes of room are VERY different. »

    The large rooms with patios are apparently very nice. The rooms without views are extremely small and of remarkably poor quality. The standard room had only a very small wardrobe with no drawers, made of compressed fiberboard, and unpainted on the inside. It looked like something I built in high school shop class. The only place to put the suitcase was behind the door, blocking the door opening. The bathroom is tiny, with a strange glass flap enclosing half the tub when you're taking a shower. The location is excellent, a short walk to the Eiffel Tower, literally steps from the metro, and with several cafes within a block (including three within 100 feet of the hotel).

    5
    « Excellent location »

    This hotel is situated 10 minutes by foot to the Eiffel Tower. The big bus tours are around the corner and a cross the street . I highly recommend the big bus tour to see the city of Paris. The tour will last approximately 2 hours and is well worth the cost. I recommend you precook this. You can jump on and off and have your choice of day or night tours and 1 or 2 day durations. It's a convenient location with lots of restaurants to choose from at the door step. If you enjoy the odd cigar then you will love this hotel because there is a cigar shop next door. The staff is friendly and speak English. If you want breakfast it will cost you 16 euro. Save your money because there are lots of restaurants near by to eat. The rooms are small by North American standards but this is Europe "France" it is expected. Our room was clean and very nice. I highly recommend this hotel.

    5
    « Great location! »

    Stayed here for 4 nights. Great location! It's right across the street from a Metro station. Free WiFi and Clean rooms. The shower was small but functional. Had a Cute patio area just off the breakfast area. Staff was friendly and helpful. Cafes and a grocery store nearby. Naval museum and great view of the Eiffel Tower across the street as well. Would stay here again.

    4
    « Good value, great location »

    This hotel provides good value and a great location when visiting Paris. Although the room for 2 was small by U.S. standards, it was well furnished and efficiently organized. There was a small wardrobe to hang up clothes, but no dresser so we had to live out of our suitcases--this was OK for 2 small suitcases. The bathroom was modern with very nice features, e.g., heated towel rack. Hotel staff was very professional, friendly and most spoke English well enough to be helpful. Free Wi-Fi in the room worked well. The hotel is in a nice location--embassies, businesses, residences--so there are nice restaurants, drug stores, boulanger/patisseries, etc. within short walking distances. Metro is 1 block away, Eiffel Tower is in view from the hotel, Arc d'Triomphe is a 10 min. walk. Few tourists in this neighborhood until evening when busloads show up to see the Eiffel Tower lit up. I would use this hotel again.

    4
    « Ideal Location »

    Lovely location, so close to the Eiffel Tower and seconds away from the Metro. (Trocadero station) Everything you would wish for from a Paris hotel. The rooms are small but this is typical of Paris. The staff speak English but it would be nice if they chose to. The manager M.Yacine Dermouche is a true gentleman. Beyond helpful. I look forward to visiting again and would have no hesitation in recommending this place for a weekend stay

    4
    « Great location »

    Great location! A few steps away from restaurants, there's a grocery shop nearby (monoprix), 5 minutes walk from Palais de Chaillot very convenient of you want to see the Eiffel tower day and night! 2minutes walk from the HoP on Hop off bus stop. Comfortable beds. Clean Bathrooms. Our room was facing the street a bit noisy during daytime but we didn't had any problems at night but if you're a bit sensitive with noise maybe ask for a room facing the courtyard. Breakfast was 16 euros but we didn't had breakfast at the hotel. A lot of restaurants nearby around 7.50 to 12 euros for breakfasts. Room very small but it's normal in Europe maybe a problem for big people.

  • 5
    « Great Location Better Value Newly Renovated »

    We have stayed at this hotel before and were not let down by the recent renovations. Clean lines, comfortable rooms and a great value right on Trocadéro. Staff was helpful (Christine was very nice!) and courteous, breakfast was a better value than most hotels in the heart of the city. Great restaurants are just steps away and the Métro is just across the street. Rooms are clean and well maintained. The front desk reserved our cab to the airport. Rewards Points are no hassle here. The refrigerator in the room was good-sized and ice is available from the front desk. Wifi is free and strong. Pricing of the rooms makes it a great value. This will continue to be a preferred location for us!

    5
    « Ideal Paris Location & Great Value! »

    We have stayed at the Au Trocadero several times while visiting Paris and it continues to be a favorite for its location and value. The rooms and lobby have recently been beautifully remodeled. The...

    5
    « Location, Location and Location »

    This hotel is in a great location for the viewing area of the Eiffel tower and for the Hop On and Hop Off stop. So many Restaurants are nearby, a small market for water and other ementities. It is just perfect!!!! We will definitely stay again on our next visit.

    5
    « Excellent location in Paris »

    This location was very convenient to the Metro and had a great view of the Eiffel Tower. Staff was excellent and took care of all our needs. Room was clean and comfortable during our stay. The bathroom was great with a shower and tub for soaking after a long day of walking.The room could have been a bit larger as our luggage had no place to be stored which meant it took up usable space in the room.

    4
    « Nice hotel, perfect location »

    This hotel is in a perfect location for a trip to Paris. The Eiffel Tower is visible from the front door, there is a Metro station ten meters away and lots of nice cafes and restaurants. The hotel was clean and comfortable, the room was spacious and the staff friendly.

 

Getting to the hotel ...

All directions
·From: The north. Take Highway A1 to Port de la Chapelle then use the Exterior Ring road and drive out at Porte Maillot. Then take Avenue Malakoff and go straight on Avenue Raymond Poincare toward Place du Trocadero. The BEST WESTERN Au Trocadero is located on the right side of the Avenue you can't miss it. ·From: The south. Take Highway A6 to Porte d'Orleans then use the Interior Ring Road and drive out at Port Maillot. Then take Avenue Malakoff and going straight on Avenue Raymond Poincare toward Place du Trocadero. The BEST WESTERN Au Trocadero is located on the right side of the Avenue you can't miss it. ·From: The east. Take Highway A4 to Porte de Bercy then use the Interior Ring Road a...

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