BEST WESTERN Hotel Faubourg Saint-Martin,  Paris 

4.0/5  - based on 484 guest reviews.
6, Rue Gustave Goublier, 75010, Paris, France - See map
+33 1 40 40 02 02 +33 1 42 45 66 03

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Multilingual staff
    Multilingual staff
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
TripAdvisor Traveler Rating
based on 484 traveler reviews
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Located in a peaceful little street between the Gare de l'Est train station and the Grands Boulevards, the BEST WESTERN Hotel Faubourg Saint Martin is centrally located, making it ideal for both business trips and breaks. We have 42 comfortable rooms and offer a continental breakfast buffet. Our hotel is located in one of the oldest districts in Paris, a vibrant atmosphere like no other awaits you immerse yourself in culture in one of the many cinemas or theatres, or take a look around the shops and the textile wholesalers.

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Room 1

Guest reviews


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based on 484 guest reviews
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NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
174
Verygood
 
227
Medium
 
61
Poor
 
13
Horrible
 
9
Business Business 73
Couples Couples 262
Family Family 44
Friends getaway Friends getaway 30
Solo travel Solo travel 37
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Hotel Faubourg Saint-Martin,Paris
  • 3
    « Hotel Summary »

    We expected and got a small room for our 3 day trip. The room was clean and functional. There is a currently a bit of resentment being shown towards British people in France. Our party of three had to set our own breakfast table for three persons each morning. The usual set up was tables of two and as we were down for breakfast each day we thought they might have set a table for three to accommodate our party, they didn't. Perhaps we expected too much... We also paid in advance through the Best Western Central Booking office and included breakfast in our payment. The hotel charged us again for breakfast and getting the benefit of the doubt was not going to be an option. The rude receptionist was not going to give us the benefit of the doubt and in the end I paid the extra and the Best Western Central Office refunded the money when we got home. I'm finished with France as we spent three days being concerned about pick pockets and thief's and rude locals with anti British attitudes.

    5
    « Always good »

    Always a pleasure to stay here. Rooms are small but all you need is there. Very clean rooms and a simple but pretty good breakfast. The lady serving the breakfast is very kind. Sophia the manager is always very welcoming. This time I missed the fresh orange juice and the nice coffee machine they used to have. Nevertheless the coffee they served was good. I will be back again. Thank you for the pleasant stay.

    4
    « Great little hotel »

    The hotel is modern. The room is small, but cozy. The Nespresso machine was a major plus. The bathroom was surprisingly large for a European hotel. The hotel is in a very central location between Gare du Nord and Notre Dame just off Strasbourg Blvd.

    3
    « Convenient and peaceful - but best for very small people! »

    The hotel is a a short walk from Strasbourg-St Denis Metro station and not too far from Gare du Nord and Gare de l'Est - but in a quiet pedestrianised street in what is a very busy and vibrant part of the city. The bed was comfortable but the room (23) was extremely small. In fact we have never had such a small hotel room. I collided with the TV on the wall on one occasion and we really had to creep round the (large) bed in order to avoid colliding with other furniture. The shower itself is fine but the toilet is tiny and opening the door get in and out of it was quite an exercise. The tap on the sink was unnecessarily complicated - oh for an old-fashioned tap that you just turn on and off! I guess the economics of city centre hotels means that you have to cram in as many rooms as possible but this did seem extreme. That said, it was convenient and not bad value at 99 euros including breakfast which was a good buffet.

    3
    « Tight room »

    I've been to this hotel already one year ago. Last time i was positively impressed by this hotel, as it was freshly renewed. Rooms are small (but this is Paris). However this time i must say I have been negatively impressed. The room already looks old, paint is cracked on the wall in many areas, and is peeling off around the shower. Moreover I could almost not fit in the shower, as the ceiling there was a mere 1,85 at max. A pity for what looked like a nice renovation.

    4
    « Such a nice place »

    I really appreciated this hotel. Rooms are comfortable, clean and well-furnished. The first time I met the receptionist, she seemed to be really nice and she was also pretty good at speaking English (not really common in Paris). The hotel is also close to two metro stop, one of these is Strasbourg Saint-Denis, which is connected to the centre of Paris. I would absolutely recommend it.

    5
    « Awesome service! »

    I stayed here for 3 days in July. On leaving, I forgot to empy the safe in my room. I was enroute to my next stop in Germany and asked my son, in South Africa, to liase with the hotel to organise to send my belongings on to me. The hotel was extremly helpful an effecient and one day later my belongings arrived via courier to my next destination. I had an early start the one day and the kitchen organised that I could have breakfast earlier than the usual breakfast starting time. They really went out of there way to please! The front desk staff were very friendly and helpful. The hotel itself is very conveniently located. Close to Strasbourg St Denis metro. There is a convenience store close by and lots of pavement cafes. The rooms are small but modern and well-priced. I would stay again and would definitely recommend the hotel.

    5
    « Excellent »

    Excellent location, some minutes walk away from Marais. Hotel looked brand new, rooms really comfortable. Very helpful, nice and professional staff! Welcome was really quick and departure very smooth. Hotel had all that I needed.

    3
    « Good value for the money »

    We stayed here for 3 nights with some friends while visiting Paris. Rooms were comfortable, the air conditioning worked well and the breakfast was very good. Location was close to the Marais district which was handy for us. Staff was friendly but the only glitch we ran into is that they originally put us into a room which had recently been fumigated (why I'm not sure but I'll have to guess it was for bedbugs). Surely they must have have known that and were hoping we wouldn't notice. After they changed our room, the new one was great. I would recommend this place but be careful they don't try to stick you with a substandard room.

    4
    « No complaints! »

    Read a few previous reviews and arrived a little apprehensive, however soon relaxed! Found this hotel to be in. Great location, OK your not next to all the attractions but you do get to see a different part of Paris! And enjoy some cheaper foods! Hotel easy to find from Gare Du Nord, 10 min walk. Our room was very nice, not massive but plenty of room, we were thankful for the air conditioning as it was high 20's during our stay-only negatives were shower had no screen so water did get everywhere and you only got 1 towel each! Coffe machine a nice touch, an English TV channel would have been nice. Just round the corner is Strasbourg-Saint Denis metro station, we walked to the Eiffel tower, took us a little less than 2 hours but was a lovely walk, down to the river and turn right, just follow the river. 20 min walk to Notre Dame, head the down the road. we had a lovely time and we're glad we chose this hotel, otherwise we wouldn't have visited this end of the city, canal Saint Denis is also lovely-head up the road the right for that one. Arrived back late a couple of nights and never felt unsafe and never got bothered by anyone.....book this hotel, you won't be disappointed!

  • 3
    « 1st trip to Paris »

    Pros: The hotel staff was very nice, welcoming. Room was clean and nice. I slept like a baby but our friends who were three floors up heard sirens all night. Location: You get what you pay for. Not the best location many people out trying to make a hustle but they did not openly bother you like the sellers at the Eiffel tower. We had to walk pretty far to all the tourist attractions. This was the only drawback we found. We found the hotel staff to be very accommodating. Upon arrival, we didn't find the first room to our liking. The front desk man happily took us around to see the other rooms and again, happily changed us to the one we preferred. This was our first stay in Paris. We found the front desk staff happy to book tours and taxis and make recommendations to us, all of which we enjoyed.

    3
    « Average Hotel....Good Location »

    The Hotel has average facilities and below average room size but the location is good..very near to major station - Gar dl' East station (RER + Metro). It is not one of the premier hotels of Best Western group but the tariff is not very far from the premier Best Western Hotels.

    3
    « Nice hotel in a very run down area of Paris! »

    This hotel was very clean. The rooms were small but provided everything you could need. The staff was extremely helpful. If this hotel could be picked up and moved, I would stay there again. The area though was very questionable. Although we didn't necessarily seem unsafe, there were homeless people sleeping on the corner just down from the hotel and there was nowhere nearby that we wanted to eat at - due to the area being questionable. We had a room on the first floor overlooking an alley. The room was VERY warm even though they advertise they have air conditioning. We could open our window to get air (although no screens in windows), but there was a Tandoori restaurant in the alley. This made it difficult to open windows because of noise from outside diners and the strong smells from the restaurant. If I could re-do I would have paid double the price to stay closer to the actual center of Paris -- ie) Eiffel Tower, Latin Quarter. I felt I was leaving Paris every night to go to my hotel. Think visiting Manhattan and taking the subway every night into the Bronx to your hotel!

    4
    « Good hotel better than it looks.... »

    Walk up and unassuming hotel. Reception small but actually pleasant seating area around. Lifts are poor and they need to look at these to improve the feel - this will go a long way Rooms clean and pleasant. Big bed. Odd shower is open in the room but it is all good and clean. Not sure misses would be keen showering behind a screen as I watched TV.....?!! Good value, clean with polite staff

    5
    « 3 night stay.... »

    Last night here... Bed is perfect the room size is excellent couldn't ask for a nicer room. Hotel is in central location walking distance to most things we have walked miles! Would stay here again if we come back x

    5
    « Great location and great room »

    The hotel has a very central location and even though Paris is a big city you can walk to most things. The room was very nice, it has a big bathroom with all the necessary stuff and the bedroom also had a great size with a good bed, coffee machine and television.

    5
    « Very good value hotel in Paris »

    We stayed at this Hotel for two nights on the 4th and 5th of April 2016.My wife and I had room number 26 and other members of my family had room 27 both together on the 2nd floor. The receptionist was very helpful and asked if we wanted two keys to each room or just the one, we thought two would be better. We were checked in and given a brief rundown of breakfast times and the breakfast room, along with other details about the hotel. Unfortunately we were informed that the lift to our floor was broken awaiting parts, but this was not a problem as we only had cabin sized luggage and the stairs were not too many. On entering the rooms we found them to be very clean with T.V., alarm clock that also had a built in charger for the ipad, coffee maker and safe if required. The bed was very comfortable and the room not at all cramped like some of the other rooms reviewers have stayed in. We had a double room and next door had a triple room with one double and one single bed. The shower was very powerful and the whole room seemed to have been recently decorated. Breakfast was of Continental type but was plentiful and had a varied choice of meats, cheeses, bread, eggs, cereal, yogurt, tea and coffee and was self service in a quaint underground cellar. On the day of departure the Hotel has a secure luggage room for guest use where you can leave your belongings for free until nearer your flight time, which is a nice gesture on their behalf. Overall this Hotel is very clean, well kept with good staff and within about five minutes walking time to two Metro stations( Chatteau d'Eau and Strasbourg Saint-Denis.) Personally I would suggest using the Strasbourg station for this Hotel as the overall area seemed better from there. I had no problem with this Hotel and would recommend as a good value base for exploring Paris.

    5
    « Very nice place »

    Friendly place at the right place in PARIS. Clean and cosy rooms, perfect staff near theather and Brasserie FLO. Lot of Bar . SUBWAY South North ans Est West in 2 minutes Great time in Best Western Saint Martin and enjoy

    4
    « Compact Rooms. »

    Ok so the rooms are really small. I mean so small that with a double bed you couldn't walk straight at the end to get to the bathroom. Or lay your bag out to get anything out of it. (Not ideal for a couple with 6 weeks worth of luggage in tow!) In saying that the room was clean, check in was easy and staff were always friendly. When we checked in the bin in our room still had stuff in it and the coffee machine hadn't been replenished from the last visitors. Not big issues of course, and the small rooms I understand is common but not being able to walk past your bed properly! I would stay here again, a few little things but not big issues in the scheme of things really :)

    4
    « Good value »

    Admittedly not in the best part of Paris in terms of the locals, the hotel is in a great location for exploring the city with great transport connections. It is also within walking distance of some of the best restaurants in Paris. The rooms are fairly small but clean, well appointed and comfortable. The staff are friendly and helpful which makes a difference. All in all a really good place to pitch base camp and explore the city.

  • 3
    « OK hotel, warm room »

    Stayed here for 3 nights in october. The room is ok, a little small, but overall decent for a Paris hotel. Some sloppy washing and a tub that would not empty without prying open the drain. Also the air condition was on full blast when arriving late at night which resulted in a very warm room to sleep in. The front desk told me that since it was winter you could not turn the air condition on, but it was on full blast pumping warm air into the tiny room. We turned it off and opened the window but right outside the window was a ventilator pumping warm, smelly air back into the room. Not a perfect start to our stay.

    3
    « Rooms are to small »

    Nice little hôtel, friendly staff strange neighbourhood but it is OK... If you get a room on the fifth floor try to change it... The rooms are under the roof and you have to bend over to walk in it (see uploaded pics) Overall score 3/5. Didn't try the dining room as our stay was only room with breakfast. Free WiFi, à complimentary bottle of water available. I Was waken up by the alarm clock of one of the neighboor rooms.

    5
    « Room had a poltergeist (haunted) »

    My pillow that i put on the floor got thrown at me when I just laid down at night. Other than that the hotel is really nice and the breakfast too! There were building noises that started at 6am or something stupid.

    4
    « Cute place »

    A cute modern looking room. A few minutes (by walking) from Chateau d'Eau metro station. A good selection of food for breakfast. Very good wifi connection. Quiet lane. Only 1 complaint for the room I had: someone might have forgotten to install a shower curtain/door and the water splashed everywhere into the bathroom. There's a convenience store just a few steps away.

    4
    « Awesome location! »

    We caught the Eurostar from London to Paris. From the train station we decided to walk to the hotel. It wasn't that far at all. Checking in was a breeze, and the dude at the desk was super helpful and friendly. The room was clean and a bottle of water was waiting for us, nice touch. The dude at the desk said we could ask him for a larger, colder bottle of water if we wanted because we found the aircon to be a little weak. The location was perfect as we like to walk around and soak up the cities we visit. Breakfast was substantial too! Would totally stay again in the future. Thanks for having us!

    5
    « Great Hotel Employees! »

    My husband and I can't say enough good things about this hotel, especially about the people who were responsible for our comfortable stay. Besides needing help regarding things we expected--directions in Paris, restaurants in the area, etc., we also found ourselves with a medical emergency during our stay, and so much appreciate the compassionate help of the hotel employees, especially Sophia who was so warm and friendly. This is an out-of-the-way hotel--not "boutique" but on a quiet side street in the 10th arrondissement near Strasburg and St. Denis, built in the late 1800s. Is it "romantic"? No chandeliers, no gilt-edged Empire furniture, only a great breakfast and a small room with a tv and a bathroom with shower where we slept and talked and launched our museum visits from. Nothing special, really, but the staff made it so. They called the "pompiers" [EMTs in Paris] when we had the medical emergency, they used their computer to get us passes for attractions. For the price we'd say we were treated like VIPS.

    5
    « Quiet, clean, comfy in central Paris. »

    Great location, clean, friendly, quiet! We had a short stop over in Paris (2 days in mid-July) and wanted something relaxing, cool, and quiet after a long trip. We found this hotel through Trip Adviser (googling around for locations in the neighborhood so we could be near Gare du Nord for travel to CDG airport.) What a gem! because it faces onto a 'passage' rather than main boulevard, it was surprisingly quiet. Didn't want to mess with metro for the short stay and didn't have to -- though it's right at corner. We could walk to lots of great shopping, restaurants, canal, etc. Room AC was excellent! (if you're American, you know how fussy we can be about our climate control.) I should say that we had an "executive" room (king bed), so i can't speak for other type of rooms. Since we were leaving early, we ended up using hotel shuttle service ($16 at the time), which got us to CDG within an hour. Any later in day, i'd opt for metro/train. Basically, it's a wonderful small/urban French style hotel in an accessible location, helpful staff and quiet in the midst of the Parisian hub-bub. Other amenties like charming small lobby, 24 hour access/coverage, made it a worry free experience.

    5
    « New modern comfort! »

    This hotel is new, fresh and clean. The room was large for Paris, and the bathroom very large and well appointed. The staff were very friendly and helpful and spoke fluent English. When there was a glitch in my internet connection, the staff went well out of their way to help - the manager personally assisting until the issue was resolved. I found it difficult sorting through the dumpy Paris hotels and so chose this one at a higher price. Now I am glad I did pay the extra, my stay was brilliant, and I would definitely stay here again.

    3
    « Comfortable, convenient and quiet »

    The score would have been higher, but the room was tiny. Reception seemed to be expecting just one person but the room would also have been tiny for one. The new, clean and powerful shower needed a curtain or screen, as it was impossible to wash and not drench the floor. The staff were helpful and friendly and the location was very convenient. Note, there were big groups of men hanging about and sadly lots of homeless people sleeping out on the main road.

    5
    « Weekend Get Away Near Gare de L'est »

    We took the train from Luxembourg to Paris and wanted to stay near the train station. This hotel is about 1/2 kilometer from the train station, close to 2 metro stops and within walking distance of the Louvre, Notre Dame and the Ile de la Cite. The rooms are small by US standards but roomie for Paris. We had a queen bed in our room and a small single bed for our daughter. The room was very clean, the staff helpful and polite. The location was perfect for us since our focus was on on museums this trip.

  • 1
    « 2015 - No Drinking Tap Water & Pubic hair on the bed »

    After looking at all the positive reviews on tripadvisor, I decided to book a room for 2 nights in this hotel. The hotel is conveniently placed in a quiet street and very central, which is ideal. I...

    2
    « they need improvement »

    Bad location small (they said large) rooms poor breakfast for the price rough neighborhood hard to get to ... on a closed side street. Not in the safest part of town ... could use a lot of improvements to meet what I have seen from other Best Western Hotels ... their standards.

    5
    « Great Value in Paris! »

    The Best Western Faubourg Saint-Martin is a great value for a family of 3 traveling in Paris. We chose this hotel because it allowed 3 of us to stay in a single room, located between 2 Metro stops (Chateau Deu, Strasbourg St. Denis) that made travel to tourist sites easy. The hotel staff was fantastic, friendly, and accommodating. Our room was clean, comfortable, quiet, and had excellent climate control and free high speed internet. We did not try the hotel breakfast, choosing instead to buy from local pastry shops during our daily trips. As other reviewers have mentioned, this hotel is several blocks away from the main tourist area and therefore you do see a change in the type of people and small shops around the hotel. We did not have any problems, however.

    3
    « A convenient base »

    The hotel served its purpose as a good base for exploring Paris. The service was fine. Only negatives were the room being very small and the district was a bit seedy but tell me a major city that doesn't have those areas. Bottom line is that I would probably go back.

 

Getting to the hotel ...

All directions
·From: by Metro. Lines 8, 4 and 9 - Strasbourg Saint Denis station - When you exit go up on the Boulevard de Strasbourg, first right and the hotel is in Rue Gustave Goublier. ·From: by Bus. Lines 38, 39, 47 "Château d'Eau" stop or "Mairie du X" to the BEST WESTERN Hotel Faubourg Saint-Martin. ·From: by Car. Exit the ring road at Porte de la Chapelle, head towards Gare du Nord, turn onto Boulevard Magenta and then turn onto the Boulevard du Faubourg Saint Martin when you see the Gare de l¿Est on your right. Park your car in a public car-park, the hotel street is not allowing cars.