BEST WESTERN PREMIER Hotel Astoria,  Zagreb

4.5/5  - based on 1367 guest reviews.
Petrinjska 71, 10000, Zagreb, Croatia - See map
+385 1 4808900 +385 1 480 89 08

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> Room 1

1 adult

 

Hotel advantages

  • Massage services
    Massage services
  • Restaurant
    Restaurant
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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Discover this newly refurbished hotel nestled in charming Zagreb, Croatia offering guests warm, personalized service. Escape to the Best Western Premier Hotel Astoria and experience the ultimate in comfort and service accommodating guests traveling for business and pleasure. Built in 1932, this Croatian hotel is centrally located in the charming capital of Zagreb and offers a quiet, peaceful atmosphere, warm personalized service and free private parking for hotel guests. To make every stay comfortable and memorable, the well-appointed guest rooms at the Best Western Premier Hotel Astoria feature high-speed Internet access, cable television and mini-bar. The hotel's restaurant provides guests with fine dining and an exquisite complimentary buffet breakfast every morning. This Zagreb hotel features five conference rooms fully equipped with state of the art audio/visual equipment and can accommodate up to 40 guests. The Best Western Premier Hotel Astoria is a short distance from the historic city center featuring Jelacic Square and the Cathedral of Zagreb. Zagreb also hosts a variety of events year round for visitors to enjoy such as Zagreb Fair, Musical Summer and Zagreb World Theatre Festival. Business travelers will appreciate the hotel's proximity to a number of area business locations. Stay in Best Western Premier Hotel Astoria will enhance and facilitate spacious private parking in the courtyard within the hotel. Make a reservation today and save at the Best Western Premier Hotel Astoria!

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based on 1367 guest reviews
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NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
773
Verygood
 
503
Medium
 
76
Poor
 
11
Horrible
 
4
Business Business 177
Couples Couples 612
Family Family 165
Friends getaway Friends getaway 199
Solo travel Solo travel 134
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN PREMIER Hotel Astoria,Zagreb
  • 4
    « Everything is Walkable from Here. »

    If you are in Zagreb to see the tourist sites, this hotel is a few blocks walk from most of them. The rooms are comfortable, and the wifi is good. The breakfast buffet is sumptuous. There is a laundromat a couple of blocks down the street if you prefer to do your own on a long trip. There are many restaurants on the walk towards downtown. The lobby has a player piano which does a really nice job of making nice music available!

    3
    « Location good service good decor average »

    Stayed here for one night whilst passing through Zagreb. Service was very good and the location is great. Only a five minute walk from the centre of town. Decor throughout is pretty dated and could do with bringing up to date.

    5
    « Very good choice »

    Very central but still quiet location, couple hundred meters from train station, 1.5 kilometres from bus station and within walking distance from the main sights. Free wi-fi worked perfectly both in room and other areas. Sometimes the tv sound from other rooms came trough walls but mostly the room was quiet. The water pressure in the shower was better than in hotels usually. Breakfast was included in the room price and it was excellent. If you have to leave early, you can order breakfast to go, which was useful for me on the last day.

    5
    « Excellent accommodations and breakfast buffet »

    This is our second visit to Zagreb and fist to this hotel. The hotel offers excellent service and is central to attractions. We were upgraded to a luxurious suite. The complimentary breakfast buffet was amazing. We will be back.

    5
    « Lovely stay in Zagreb »

    We had a wonderful experience at this hotel. We were greeted warmly and the check-in process went smoothly. We arrived by car and parking was easy since the hotel has its own secure parking lot. The location was great and it was only a short walk into the hustle and bustle of the city. The amenities were lovely (shampoo, body wash, and body lotion) and the breakfast was delicious. Would gladly stay here again if we return to Zagreb!

    4
    « Great breakfast »

    We choose this hotel mainly for being able to use the secure car park. It is about 5 minute walk to the main square. The bed was large and comfortable. No power outlets on bedside. The room was warmer than we liked and the thermostat could only go down to 17 degrees. We had the windows open most of the time which helped a lot. The shower was very small but had plenty of hot water. Breakfast was very extensive and very good. The breakfast staff was friendly and helpful.

    4
    « Good Hotel, close to the train station »

    The Best Western Astoria is a very nice hotel. Best of all, if you are coming by train and you don't want to have the typical fights with the cab drivers in front of the station trying their level best to rip you off, it is within easy walking distance of the station, even if you have to roll your luggage. The rooms here are nice and the hotel does have a restaurant which is pretty good if you don't feel like going out. The staff is very nice here and the rooms are amble and comfortable. No complaints.

    4
    « Good hotel »

    It is central located, 5-10 min walk from the downtown. The rooms are clean and comfortable, but small. The breakfast is very good! Parking and wifi was included! Minus for elevator, only one little, and use to take long time.

    5
    « Excellent »

    We stayed here only for a night. We were confused between Sheraton and Astoria but chose the latter as it was closer to the city centre. Reception is super friendly. Breakfast was extremely good. Rooms were minimalistic, spacious and clean. All the touristy places are walking distance from the hotel.

    5
    « Best Breakfast at the Best Western »

    To give this breakfast a five star rating would not do the hotel justice. Me and my mate arrived on the Saturday afternoon, dumped our bags and continued to drink ourselves silly in the rather chilly but nonetheless very pleasant city of Zagreb. A personal bonus for me is I now only have to visit a town beginning with the letter X to complete my alphabet of towns visited. Breakfast started at 6.30am prompt Sunday morning, but as true professionals we were out of our beds and reporting for duty right on cue. There was a good reason for that. Please allow me to expand. The Astoria you see allows its occupants to indulge in some sparkling wine so they can breakfast like kings. Believe me we did. three hours later we staggered back to our rooms with our curiosity satisfied and our livers shrunk to the size of frozen peas. Now, I am fully aware that fellow 'Trippies' will read this and think to themselves that they will want a slice of this particular cake. Please be warned though that you're playing with the big boys should you want to try to replicate, but having said that fortune does favour the brave. What I would say is that once you have removed the wire holding the cork in place you literally have seconds before the pressure forces the cork into an explosive missile which could easily have a fellow breakfaster's eye out.

  • 5
    « Great location; comfortable hotel »

    We thoroughly enjoyed our stay from the moment we walked into the foyer with the piano playing in the background. The staff were very efficient and gave us a beautiful, very spacious room which was well appointed. The breakfast was abundant with everything you could wish for. Tea and coffee available throughout the day. A five minute walk to the center of town, but there is a charming little restaurant just across the road where we had a very pleasant dinner.

    4
    « Good rooms but expensive for the price »

    Stayed here for one night. Hotel well located. Walking distance from city center. Rooms comfortable and clean. Shower area a little too small. My friend who was on the heavier side could hardly move while showering. Breakfast didnt have anything other than fresh fruits and bread for vegetarians. Price wise I would say OK to stay for one night only.

    5
    « Great service & breakfast »

    I had a room on the first floor going out to the back. The hotel offered great service and an absolute magnificent breakfast having everything you need (incl soya milk). The room was clean and my overall stay enjoyable.

    4
    « Charming Hotel Close to Old Town »

    Charming hotel from the 1930's but thoroughly modern. Rooms and beds are comfortable. Hotel staff was helpful. It is a 5 minute walk to the old town. If you are driving, you are following the signs to the old town square in Zagreb, "Ban Jela?i? Square" - this will get you in close proximity to the hotel. The hotel is on a one way street. Find street parking as best you can, check in, and then the staff will direct you to the parking on the next street over. You'll need your room key to open the gate to the parking lot. We enjoyed our stay at this hotel.

    3
    « Good location. Typical hotel . »

    Smaller hotel , fairly basic. Breakfasts are good but dinner and bar are mediocre. Rooms are comfortable but shower may be small for larger people. Player piano, lemon water and coffee in hallway is a nice touch. Only one elevator which can be a problem. Popular with tour groups. There was no fitness center or pool.

    4
    « Old world charm »

    Good hotel that is just out of the centre of the busy part of town. Straight away when you walk in you know this is a place of character. Friendly staff welcome you at reception. The decor is charming and a piano playing in background even if no pianist. Complimentary coffee and iced tea available everyday. Also lemon water to revive you after wandering around the city. Wonderful extra touch. Our room was a standard room which was very good for what we needed. Spacious bathroom also. Our bed was very comfortable and being on the side wing a nice quiet area. Breakfast was buffet and also good. Plenty of variety. We would recommend and happily come here again.

    4
    « great location , amazing staff »

    the hotel was good , free lemon water in the lobby is nice , location central mid way from the bus station and the city center so expect to walk 15 minutes to either , staff were helpful especially the nice guy was in the night-morning shift he was very cheerful and helpful person.

    5
    « good location »

    Only a couple of blocks from main square (Jelesic) with lots of bars and eateries along the way. Our room was spacious with a large bed and sitting area (2 seated sofa bed) Breakfast was extensive and delicious. A little more could be made of the bar area to facilitate and encourage socialising. The coin laundry on the next block was useful for our group of friends

    4
    « Nice room, good breakfast »

    Stayed here in September 2016. Had a room on the first floor. Nice enough room with 2 single beds that could be pushed together to make a double. Plenty of storage, clean and plenty of towels. Bathroom was clean and had nice toiletries. Breakfast was really good with a hot or cold selection, lots of choice. Staff were friendly and efficient. Some nice touches like iced water always available in reception (weather was very hot and humid) and they would charge your appliances at reception while you were out. This was because once you removed your key card the electric went off in the room. It is a good 15 minute walk to center of Zagreb but there are some cafe/bars and restaurants on the way. There is a lovely quirky craft shop opposite the hotel, Jasmina i lutkice, which is worth a visit if you are looking for gifts. The owners are very nice.

    4
    « Good location, clean and comfortable. »

    A short walk from the city centre and its many attractions. This is an old hotel recently refurbished and very comfortable. It has the added attraction of a private car park to the rear, free of charge. The breakfast is good with a variety of dishes.

  • 5
    « Clean, reasonable and accessible. »

    We had been on the road in Europe for a month and it was out last night. We checked in late, approximately 8pm and had to be at Zagreb airport at 6:30 am. Reception was nice and helpful at check in and at check out. When he mentioned the breakfast to us we let him know that we would be leaving prior to breakfast. He offered to pack us a breakfast and when we checked out it was waiting for us at he front desk - AWSOME! The lobby was a elegant and well done with a automatic piano that added to the ambiance. Coffee, water, ice tea and cookies were available as you arrives as well. I was surprised at how nice it was for the price I paid. The room was standard but nice. It was clean and had coffee and tea available for free. The shower was a bit small and there was no bathtub. I was fine showering though. The parking lot was easily accessible and free. Also, well secured with high fences and gates as well as security cameras. Parking in Zagreb becomes increasingly important especially getting close to the main square of the city. We took a walk and the main part of the city is not far. We were headed to dinner but got held up at a burger festival that was stumbled upon and didn't make it. The walk was easy and fun. The neighborhood seemed safe... You will see some graffiti on some neighboring buildings as you walk or drive in, but don't be alarmed its a good part of town. It's a great hotel! Especially for the price.

    5
    « Clean & comfortable stay »

    The hotel is well located near the main train station as well as the historic town center. While it is relatively small but the amenities are comparable to larger ones. The breakfast was among the best in variety offered and quality of the food.

    4
    « Decent, good-value hotel »

    I would recommend this hotel if you are visiting Zagreb. It is within walking distance from the city centre and also from good restaurants. We found it to be clean, with a good shower and helpful, friendly staff. Only problem was with the bed which, although large, was not very comfortable. There is car parking if you need it, and plenty of options for breakfast. Also it was available for a very good rate.

    5
    « A must place to stay in Zagreb. Excellent value for money! »

    Great hotel, very well maintained, nice big rooms and ensuites, and most of all courteous and helpful staff. The location is a comfortable 10 mins walk to old town. Safe neighbourhood. Free and secure parking which is a big plus. Nice choice of breakfast items. I cannot fault this place. It is run very professionally.

    5
    « Really glad to be here »

    This hotel is busy with tour groups and English speakers and for good reason. It is extremely well-located and the staff was very helpful and professional. We arrived close to midnight after a long trip and a walk from the bus station and the clerk was incredibly kind and welcoming. The breakfast was great. The day we left, we were able to park in the back for a few hours after picking up the rental car even though we had already checked out.

    4
    « Excellent Hotel »

    We were greeted by very welcoming staff after our long flight from Australia. Room was average sized, comfortable and quiet. Had to perform contortions to get under the shower. Superb breakfast, very wide selection. Hotel is about a 10 minute walk to the old town, is also very close to cafes, restaurants and convenient stores. Would not hesitate to stay here again

    5
    « Wonderful historic hotel with amazing breakfast buffet including champagne and caviar! »

    Great historic hotel centrally located close to major sights with amazing breakfast buffet including champagne and caviar and professional and accommodating staff. Secure and convenient parking provided. Highly recommended.

    3
    « Average Hotel in poor location »

    Based on all the reviews, I expected a lot more from this hotel. Firstly, there was no bell boy to help us with our luggage which is a basic service from any 4 star hotel. It's also very old, and not perfectly clean or well maintained as it should be. Secondly, the center of town, with all the touristic attractions and restaurants, is pretty far. It's at least a 20 minute walk from the hotel which makes it not central. I'm not sure why people said it's well located. Thankfully, I'm only here for 2 nights but I do not recommend this hotel for anyone looking to visit Zagreb.

    3
    « Just another hotel... »

    We stayed here twice on our recent tour through the Balkans. The first time we stayed in Room 316 which was spacious and very soundproof given it faced the street. The bed was very comfy and I loved the big bath towels. The hotel is an easy walk to parks (where there seemed to be free concerts every night) and not far from the downtown area. Breakfast although there was a lot of variety wasn't particularly fresh. The next time we stayed in Room 430. What a difference. We looked out at a wall, our room was small and cramped and absolutely stunk of cigarettes. Luckily it was just for one night.

    5
    « Warm welcome from well located hotel »

    Chose this hotel as was travelling solo by train and wanted to be near the station. On arrival received a warm welcome from reception who also pointed out complimentary coffee & biscuits in lobby. My 5th floor room was well equipt and quiet....great for me as am a light sleeper. Air conditioning was great & quiet. Bathroom was clean & bright. Stayed for 2 nights as exploring the sights and had a good breakfast on both mornings....choice of hot buffet food & selection of cereals fruit etc... Walked to most sights from hotel but trams were easy to use & just outside the station. Was very happy with my stay at the Best Western and would happily recommend it.

  • 5
    « Elegant old hotel, all modern amenities »

    We were exhausted after a wonderful trip through Croatia, and Zagreb was our final stay for only one night. It was so nice to be "taken care of" after being on the road and staying in AirBnB places, which were all great....just like being pampered a little more! The hotel is clean, elegant, the staff were very friendly and accommodating. We had a 3:30 a.m. wake up call to get to the airport and they arranged for our taxi and gave us a bag lunch since we missed the buffet breakfast. The hotel is near the bus station, near the downtown, and not super close, but an easy enough walk to the old town section.

    4
    « one night stay ok »

    once we found the hotel from the bus stop we were happy enough with the hotel. very small rooms though but as we were staying only the one night weren't too worried. The breakfast was lovely and the water cooler in the lobby was a welcoming treat as we'd walked 15 mins to arrive. our choice of course. Another 15 mins into the main city area later that arvo to explore. Had very good communication prior to trip regarding booking. overall very happy but nothing to really rave about

    5
    « NICE- AND GOOD HOTEL »

    Hotel staff: warm, happy and service minded! Hotel itself: well equipped rooms, WIFI: good speed. Restaurant: good food, Good & save parking. Hotel position: in the middle of the town, well situated. Near railway station.

    5
    « Pleasent stay in Zagreb »

    The most accomodating hotel I have ever been to. I stayed one night and was coming back to stay another night a few days later. The hotel kindly held our luggage for 4 nights with no additional cost. Furthermore because we checked out before breakfast they provided a goodies bag for us to take so we didn't miss out The hotel is in a great location only about 10 minutes walk to city centre. Rooms are big and bathroom has plenty of room Staff speak very good English and are very polite and helpfull

    5
    « Lovely comfortable room very nice hotel »

    Great hotel with very helpful staff and really near the station. Gluten-free options both at dinner and breakfast. The problem at breakfast was the GF bread, which was placed underneath the container full of croissants and guests obviously used the same tongs and dropped crumbs over the gluten free bread. A good selection of food at breakfast, but the eggs were served on toast. I asked for a fresh one not on bread and no problem.

    3
    « Aim for a good price to have it worth while. »

    Actually, there is nothing special that stands out with this hotel. Not in a positive, nor in a negative way. It's simply a hotel. They do what they have to and they do it in a perfectly average way. They have a parking, wi fi, good breakfast bufet, simple and nice staff. At the end of a day, it's simply a functioning hotel. If you get a good price for it, I would not hesitate booking it. We had it for a bit over 70 eur and for the city center we found that to be a good price and good enough value per money. I wouldn't, however, pay much more than that.

    5
    « Great experience »

    Great hotel and atmosphere, everything was nice: clean and comfortable room, nice and variable breakfast and the staff is really friendly. Its in the center of zagreb close to all the touristic attractions, i definitely recommend this hotel.

    5
    « Charming Hotel »

    I was greeted by a warm welcome at the front desk, given my room an hour before check-in which was great. The room was tiny but had all the necessities, it was clean, with a modern bathroom. Perfect for one person. The lobby and eating area were nice, it had a wonderful European flair charm not some cold modern look. The free breakfast buffet was delicious with lots of choice, even gluten-free bread and sparkling wine. The location was perfect, could walk everywhere. I felt very safe as a single woman travelling alone.

    5
    « Very nice Hotel »

    We have stayed at this hotel 3 times, each time for 1 night on our way through. The hotel is perfectly situated near the old centre of Zagreb, it has free parking on site & the staff arevery helpfull. Breakfast is good. The rooms are very nicely furnished & beds are very comfortable. Great place to stay in Zagreb

    5
    « Real gem! »

    Astoria is excellent hotel with past times touch. Location is superb as well as staff. Rooms are rather small but cozy and clean. Breakfast is also very good. Restaurant food is amazing and great advantage of this hotel. Recommended!

  • 5
    « Best eastern... Value for price »

    Almost excellent hotel. Very good point just 2 minutes from train station, very close to center, in a beautiful area of the city. Excellent staff in reception, very good room and very good breakfast. All this in a very competitive price.

    5
    « Magnificent Hotel »

    Location was really good bevause it was close to the centre, free breakfast was amazing, rooms and bathrooms were comfortable and the staff were super friendly. I highly reccomend this hotel to anyone.

    4
    « Very Comfortable »

    Check in was flawless and efficient and the staff were very helpful and offered great advice on what to do, where to go etc. It was a lot plusher that I expected and maintained very well. The bedroom was quite compact, this did not matter as I stayed only one night but it would have been a bit claustrophobic if I had stayed longer. The room was spotless and the AC worked very well. The one lift the hotel had was in constant demand and that meant delays, particularly at peak times. The breakfast offered was nice, a good choice of hot and cold food. It's location was nice, near the train station and about 10-15 mins walk from the old town and a lot of sights.

    5
    « Superb Hotel , Excellent Location, Free Breakfast and Free Parking »

    The Best Western Premier Hotel is a super hotel. We stayed her for one night before flying out. We booked two separate rooms as we were a family of four. The staff is very friendly and helpful. When you arrive by car you can drop your luggage in front of the hotel and then park free in the hotel parking lot at the back. The rooms are very spacious with excellent amenities. The bathroom was super clean. The bed was comfortable and air conditioning worked well. Outside the room you can shine your shoes for free. Breakfast was superb with many choices both hot and cold. Coffee / cappuccino / smoothies were great!. We would definitely recommend this hotel!

    5
    « Best choice »

    I bookended a 5 day trip with Zagreb and ended up staying here and at the Arcotel. Both are in the same area and were similar in cleanliness and professionalism. This hotel edged out the Arcotel slightly. The restaurant at the Arcotel closed at 8:30 while at the Best Western it was open until 10. I also noticed that there were other food options close to the Best Western while at the Arcotel there was not.

    3
    « Average... Good position in Zagreb »

    Best Western Astoria is an average hotel. Despite its 4.9 rating on trip advisor it doesn't live up to expectation. Check in was efficient but lacked warmth from staff. No one to assist with luggage. Rooms are exceptionally small and interior is borderline "old" and ragged. Outside looks worn. Disappointed and a lesson that a4.9 on trip advisor is not a 4.9 in every one's book. Okay for one night would definitely not stay for longer.

    4
    « Great 4* Great location »

    A lovely, clean 4* hotel which was walking distance from the centre of Zagreb. Room was a decent size, but the view was not great. Helpful staff and the provision of free chilled water, iced tea and coffee dotted around the hotel was a nice touch. Good selection of food at breakfast and the free parking was really useful given the central location.

    5
    « Very Good Location »

    If you are looking for a place with a good location, friendly staff and rich breakfast, you are at the right place. We stayed in Best Western Astoria for two times for our visit in Zagreb. We requested late check-out for both time and they did let us! Definitely recommend it.

    5
    « BREAKFAST WITH BUBBELS !! »

    Perfect location in city center and near train station. You can walk by the park to the central square. Airport bus costs about €4 and stops at Strojarska Parking ; walking distance about 1 Km by Kneza Branimira road. Quick check-in an check-out. It is better to pay in Kuna. When you pay in Euro there is a extra commission. Comfortable rooms. Ask for standard room with bath-tub ; it 's a little bit larger Good Airco, comfortable bed, very clean, coffee maker, safe deposit box, excellent Wifi, great bathroom with every day complementary shampoos and soaps. Soundproof ! Excellent breakfast with good sparkling wine !! At the reception there is coffee, biscuits, cold lemon water and apples all day long ! I hope they will keep the same service and level !!

    5
    « Perfect position »

    Hotel have perfect position in city center. Rooms are excellent and spacious. Hotel staff is friendly and helpful for any necessary information. For breakfast you have large food and fresh fruit choices. Parking is included in service and just on the side of the hotel. Just perfect.

  • 4
    « Charming atmosphere »

    This hotel is a great place to stay for good service good quality 4 star rooms that well fitted and a good size . The loby has piano playing and the bar is stylish . Dinner has very trained waiters who know their job . The location is ideal to enjoy the city and the train station is nearby.

    4
    « Good Location »

    This hotel is located a short walk to Ban Jelacic Square of what we considered City Center.The rooms are smaller but the bath is good size. The lighting was excellent. The only con was the mattress was not comfortable - probably needed an upgrade. Dinner and Breakfast were very good.

    5
    « Perfect boutique hotel in Zagreb »

    This hotel is very cute with quaint rooms and a lovely bar. Good location about 10 mins walk to the centre. Little extras like lemon water in the foyer. The staff have great tips for restaurants. The hot water in the bathroom is a bit dodgy.

    5
    « A Wonderful Hotel with Perfect Location, Free Parking & Great Breakfast! »

    The Best Western Premier Hotel Astoria is a wonderful hotel with excellent and friendly staff. When you arrive by car just drop your luggage in front of the hotel and then park around the corner in the back. Parking is connected to the hotel but there are stairs; the lobby offers an elevator. The rooms are very spacious and the air conditioning worked great. The view was of the parking area for us but I didn't mind that at all. The Windows had automated shutters which was pretty cool as they opened and closed as you came in and out of the room. I really liked the security factor. The bathroom was very spacious as well and everything was super clean. There was a personal safe in the closet and it felt nice to have robes, slippers and really nice bathing products. Breakfast was plentiful with many cold and sweet options as well as hot entrees like eggs, bacon and sausage. The overall experience was great and my fiancé even suggested this is one of the best hotels he has stayed at in Europe. Had a really nice time exploring the city from this location. It made for a really nice loop around the city.

    3
    « Mid-range hotel located in the heart of the city »

    CONS: Air-con is centrally operated and you are not able to lower the temperature below the certain level that is fixed for the whole hotel (between 23 and 24 C). Cleaning could be more thorough - I wish I had to look under my bed. There is only one lift for maximum 4-5 persons what could be inconvinient in peak hours. Our bathroom was quite spacious but there was an extremely cramped shower. PROS: Location, free tea/coffee/lemon water in lobby, tasty breakfast with significant choice of hot/cold dishes, helpful and friendly reception staff.

    4
    « Comfort stay »

    Room was spacious and clean. Parking was secure and relatively convenient (a little tight though). Very good breakfast. Staff was friendly. Wifi was sometimes slow. Only one elevator that was pretty slow. Location is a little aside from the center, but still a walking distance (peaceful and quiet though).

    4
    « Convenient and comfortable »

    Located within walking distance to everything, this is a very comfortable stay. Rooms are small but ok for one person. Showers are also very small. Very good service and a comprehensive breakfast is included. I got a room facing a wall, not the most exciting thing to look, but then, I spent little time in it.

    5
    « Lovely »

    We truly enjoyed staying at the best Western Zagreb. Our rate included breakfast. The breakfast choices were diverse and delicious and included champagne. The hotel is well located too many touristic activities. Our room was comfortable and newly appointed.

    3
    « Disappointing, but adequate »

    In 2013, we stayed at the comfortable, well located, Palace Hotel. In contrast this hotel proved disappointing, but adequate. It is about 15-20 minutes from Jelacica Square, but closer to the train station, and lacks convenient tram access. Our room #217 KNS was small. Once we put the coffeemaker onto a closet shelf and move a desk lamp to a floor corner, we found space to place two suitcases. The room had no drawer space, only four 18 inch shelves and closet hanging space. There were no nightstands with drawers or cubbies, only small round tables. Amenities included a minibar, safe, wifi, and tv. The bath consisted of a tub/shower combo with half screen to capture most, not all spray. Two large towels and two midsized ones were provided. Bed was clean and comfy with both hard and soft pillows. The breakfast buffet included both hot an cold entries, with no egg or omelet bar. Staff was friendly but only able to give us maps and limited assistance. Per staff, the hotel lacked enough room keys for each resident to have one. Thus, my husband and I had to juggle one key card. When he was ill and sleeping, I had to 'trick' the keycard operated power control in the room to operate while I went to breakfast and quietly returned. When I explored independently, I had to hope he would be awake and able to answer the door to let me in upon return. This was very inconvenient and worrisome.

    5
    « Clean, good location nice service »

    Great hotel, the service at reception was very pleasent and patient ( i ask lot of questions!). The hotel did not seem new however it felt somewhat modern and very clean. The breakfast was nice (not the best) with alot to choose from and the parking back of the hotel was very practical. (in some hotels you have to ask at reception for someone to bring the car, here, you dont need to because theres a direct access) +location +clean +service +parking +room = breakfast -views Would i go back? propably yes

  • 5
    « Well located, nice Hotel »

    Nice location, 5 minutes from the main square, with lots of restaurants in the entire area. The room was clean and nice, a little small but good for us. We stayed for 2 nights and the bed and pillows were comfortable. Could walk to any of the sites you wished to see. The staff were friendly and there is complimentary water, tea and coffee in the foyer. If you walk out the Hotel doors and turn left, there is a Laundromat 2 minutes walk on the left side of the street; not expensive!! Breakfast was buffet and was great with a varied selection. Would stay here again when in Zagreb!

    5
    « Enjoyable stay »

    Visited with family July 2016 Location: Looked for a property close to Zagreb Main Train Station and not far from the Old Town- this hotel fitted the bill perfectly! From the hotel entrance- turn left and head up to the end of the street and you'll come across the train station across the road facing you, turn right and walk straight down the road and you'll get to the Main Square. Hotel is close to plenty of amenities- small supermarkets, restaurants, transport and Old Town. Hotel: Hotel was clean and nicely decorated in classical style. It looked better inside than on the outside. The automatic playing piano in the front caused plenty of admiration/amusement from the guests )- though one musically talented guest pointed out that it needed tuning ;) juicy apples were on offer at reception and there was complimentary filter coffee, lemon infused water and ?amaretti biscuits. Free wifi throughout. My main gripe was that there was only one lift! So got crowded/lots of waiting especially if there was a tour group arriving. Room: Stayed on 6th floor in twin room. Room was clean and quiet. Great to have an electric kettle in the room! :) no accompanying tea/coffee however filter coffee is available at reception and also read somewhere that if guests wanted- they could request some tea/coffee from staff. Food: Booked breakfast which had good choice of hot and cold items in buffet style- bacon, sausage, eggs, vegetables, salads, tea/coffee, juice, champagne!, pastries, cereals/museli, yoghurt. The hotel also offered a buffet dinner for 15 euro each when we were there (From 7pm-10pm) offering around 5 hot item choices- soup (vegetable), baked vegetables (courgettes/peppers), chicken, beef, potatoes. Extras such as drinks or desserts not included in the evening meal. I think the hotel also offered a la carte but didn't see anyone ordering when we dined. Staff: We found the staff to be professional throughout. Some were more overtly friendly than others. We enjoyed our short stay at the hotel and I would recommend the establishment to anyone visiting Zagreb. :)

    4
    « Centrally located. »

    Very centrally located near the square. We got upgraded to suite n it was really nice. Restaurants are there right opposite hotel. Could walk to all the places. Were there for a night and it was all fine. Room size is little small but not bad. Staff is friendly.

    5
    « Elegant hotel in the heart of the capital »

    This is very elegant, extra clean and very quiet hotel. The room was spacious, well decorated and with comfortable beds. The breakfast was extensive. The staff was helpful but not very friendly, they looked angry all the time, specially the receptionist. The hotel is well located, situated in the heart of Zagreb, you can easily walk downtown (about 10 minutes). They also had a free parking space in the backyard. I also liked the idea of the lemon based refreshing water served down the lobby. Would highly recommend this hotel to anyone aiming to stay in Zagreb.

    5
    « The perfect stay »

    I loved everything about this hotel: the reception, the staff, the location, the rooms and the large open yummy buffet! We also had free parking space. The rooms are very clean and they have everything you need. I liked the idea of the lemon based refreshing water served down the lobby, when you enter the hotel. Would highly recommend this hotel to anyone aiming to have a great stay in Zagreb.

    4
    « Excellent Stay »

    I stayed here in early June 2016 as part of an organized tour. This hotel is well located. You can walk to downtown or to the railroad station easily. The rooms are small, but the hotel is extra clean, the staff is courteous and helpful, the breakfast is outstanding, and there are two computers for use by guests in the lobby. If I should return to Zagreb, I would certainly stay here again.

    4
    « Perfect location »

    The hotel is located close to the Zagreb center and it is close by to the bus terminal. There are many nice restaurants nearby the hotel. The hotel breakfast is good with many choices. The rooms are also comfortable. They offer free coffee, water, and cookies for the hotel guests which are good for customers arriving early.

    5
    « Once agian a pleasant stay »

    Astoria keeps the high level - excellent value for money; location in Zagreb can't be better and even with many tourist groups use the hotel still a good service. Very pleasant atmosphere - maybe the brekafast restaurant could be organised a bit smarter

    4
    « An elegant hotel »

    And elegant hotel in a good place near the city center. Comfortable setting and decorations. Standard room was quite small and old-fashioned. Sleeping was quite ok, and breakfast offered plenty of selection.

    4
    « Elegant hotel in the heart of Zagreb. »

    Elegant, beautiful hotel, close to the city center. The breakfast was delicious with several vegetarian or vegan options. The room was a bit small and dark. The air conditioning was a bit over - working, so the room was quite chilly. The doors and the walls are not soundproof.

  • 4
    « One night in Zagreb »

    We booked our first night at this hotel it was perfect for what we wanted and needed. We drove our rental car directly from the airport to the Hotel we missed a few turns but we got there finally, parking available and easy to access. Rooms comfy especially the beds. Breakfast very good selections. The hotel is in a convenient location.

    4
    « Nice hotel with great free breakfast »

    This is a nice hotel - clean, quiet, comfortable beds. The free breakfast is extensive (scrambled and fried eggs, fried veggies, bacon, sausage, pancakes, pastries, meats, cheeses, fruit, breads, etc.) The staff was helpful and friendly. It's a short (10 minute) walk to the main square and old town area. It's a good value for the money.

    5
    « Very spacious and great breakfast »

    We stayed one night in a superior executive room and were very pleased with the experience. Our room was so big that I could play multiple rounds of hide and go seek with my daughter. Equally impressive was the delicious breakfast that had a wide selection of food and even champagne for mimosas. We liked that the hotel had its own parking. It was relatively easy to get to the airport, however budget a good 20 minutes. A solid choice in Zagreb.

    3
    « Town Centre fans only »

    Great situation in with a five minute walk to the town centre. Shame about the staff who were functional at best, unfriendly at worst. The room was standard and clean. No view to speak of which is usual in city hotels. The restaurant had no windows and no atmosphere however the breakfast was very good. I wouldn't stay again.

    5
    « Convenient and Comfortable »

    This hotel is easy to get to from the airport and has private parking in the rear courtyard. It is in walking distance for touring the old city, museums, and restaurants. We enjoyed the breakfast buffet and a good night's sleep. The staff is attentive and friendly.

    4
    « A nice respite. »

    A good value for a chain hotel in Zagreb. All the normal hotel amenities, in a good central location. Tip: Make sure you ask for any available discounts and promotions, as there are quite a few of them available.

    5
    « Great City Centre Hotel »

    The BW Premier Hotel Astoria is very conveniently located near the main train station and main square of Zagreb. I had never been to Zagreb before this trip and found the hotel very easy to locate and get around town. The room was well appointed and very comfortable. The breakfast buffet was very nice with lots of options. The hotel provides lemon water in the lobby which was a nice perk after a long day. I would definitely stay here again and would recommend to others

    5
    « No complaints »

    I stayed here for six enjoyable nights. It is spotless, I was given a quiet room as requested and the room had a security screen on the window. The staff are knowledgeable and helpful. The breakfast is varied and delicious. Plus the price is very reasonable for a hotel in a central location. Well done and thank you.

    4
    « Solid option in Zagreb »

    Very good hotel within few minutes walk from the heart of the city (Trg Jelacica). As many reviewers have previously mentioned, the this BW is very "traditional" and somewhat dated. But it's very clean and completely functional. Breakfast is good, yet not the best I have seen. Service is friendly and efficient. I would stay there again if the price is right.

    4
    « Perfect for a transit hotel »

    Very comfortable for a one night stay because it's a four block walk from the train station. Centrally located but not very close to the old town, which is about 25 minutes walk. Spacious room. Helpful staff. Neighborhood appeared very quiet for a Saturday and is not geared to the tourist.

  • 5
    « Impressive!! »

    Don't let the facade fool you, it blends in perfectly with the historical architecture, but inside its a very neatly done hotel! The rooms are cozy and housekeeping does a great job. Plus you also get those chocolates on your pillow! The staff is very friendly and provide you with any and all information you may need so don't hold back. The check-in/out was easy as well. I only used the hotel restaurant for breakfast and it was lovely! They got everything from cereal to bacon. All done well. FYI! Don't pull on that rope in the shower...unless it's an emergency! The guys come up to the room straight away! Another FYI! If you're like me and need that A/C on all the time, not gonna happen here. The hotel has implemented a system,correct me if I'm wrong, where it comes on only when the ambient temperature goes up to a certain value. But it was quiet lovely outside anyways! Location! It's about 10 minutes from the main square and it's got a few restaurants nearby and parking too! In closing highly recommend this hotel for all types of stay. Well worth it!

    5
    « Fabulous Hotel! »

    We had a suite at this hotel. It was beautiful and spacious, having a dining room table and chairs, small couch, plenty of other chairs to relax in, a desk to write at, luxurious bathroom with toiletries, bath robes, slippers. Tea and coffee making facilities also provided. A truly magnificent stay.

    5
    « Another great stay in Zagreb »

    We have stayed in the Hotel Astoria a number of times and it is always a pleasure. The location is great - close to all the major areas, but quiet. The staff has always been fantastic. Breakfast is the best anywhere we have stayed. Also excellent secure parking.

    4
    « A very good option! »

    This hotel is a very good choice for both business travellers and turists. Close to the city centre and easy to reach from the airport (20 to 30 mins; 110 to 200 Kr) this hotel is very well maintained and conserves most of the original charme. Some rooms are pretty tiny but all very clean and comfortable.

    4
    « A Touch of Elegance »

    This is a nice place to stay with some extras that give a touch of class and individual personality. Large lobby with a piano playing all hours, lobby bar, expansive breakfast buffet. Dated, but in good repair. Solid wifi in room. Room was a little small for two people, but very quiet. Artfully appointed bathroom with tub. Service was prompt, courteous, efficient. Shoeshine machine every floor. Five minute walk to train station, 10 minute walk to main square,

    4
    « Good location »

    A short walk from the main train station (8minutes).Most landmarks reachable by foot.Sleeping quality,room size and Wifi good.Breakfast OK.Be aware,some breakfast items might not be available if you go late.The worst coffee ever during our 24 day visit to Europe.

    5
    « Excellent stay in Zagreb »

    First class hotel. Beautifully kept and in excellent condition. Quality furnishings, large room with king size bed. Excellent breakfasts. Good location close to town centre. Friendly staff. Highly recommended.

    5
    « Quick stop »

    Great hotel with a great value and superb amenities. Location is also perfect. Easy means a lot when traveling to a big foreign city and this has it..... Staff was great, parking was easy and we will be back again! This country is a complete game changer and we are always planning a return trip.

    5
    « Great Location, well maintained hotel »

    The hotel is well located in central Zagreb, an easy walk to shopping, markets and sights. The king size room has loads of space and comfortable beds. Breakfast in the morning was adequate but not outstanding. The front desk staff we very helpful and free coffee and lemon flavoured water were available 24/7.

    5
    « Great Location, Great Service! »

    We absolutely loved staying here - great location and the staff was nothing short of amazing! The room was excellent and so was the complimentary breakfast. Every staff I encountered were nice, courteous and friendly. I highly recommend this hotel!

  • 5
    « A really lovely hotel »

    I stayed just before Christmas and the mulled wine and Christmas cookies available free of charge in the lobby every day was much needed after a day out and about in the cold. Really nice room, good facilities and well maintained.

    5
    « Centrally located for all amenities »

    We needed a city centre hotel within walking distance of the city centre, that provided a degree of comfort and was reasonable. The Best Western Premier Astoria fits the bill. It is an easy 10 minute stroll to the main square and tram system in one direction, and 5 minutes stroll to the main rail station. Other parks are also within easy reach. The entrance hall is massive, with an older, but at the same time, comfortable feel and the front desk staff friendly and helpful. As a member of Best Western's Rewards scheme we benefitted from a free room upgrade and found our room to be comfortable, large with dining table-cum-conference desk, writing desk, 3-seater couch and large screen tv. The bathroom was also superb. Pictures of all are attached. The entry system is by electronic keycard which also acts as power card for room on entry. One additional item is that rooms have electric external, vented, shutters on room windows which close automatically when you leave the room and open when you return. They can also be operated by switches within the room so that, for example, you can have the windows open to cool the room but also have the grills down to provide privacy. The only downside we found was that the air-conditioning is only switched on by the hotel in summer months and doesn't take into consideration any unseasonal hot weather. Oh, the only lift is standard size, fits maybe 4 people comfortably but a squeeze with luggage however it's not much of a problem. The normal room costs include breakfast and this, I'm happy to say, ticked all the boxes too with choices ranging from healthy fruit and drinks to cereals, fruit juices, cold salad selection including choices of cheese and cold meats and, of course, full breakfast - all buffet self-service style. Some of the patrons over-indulged. The hotel is popular with visitors from all areas including Italy, U.S.A. and Japan. Staff are only too willing to oblige, will assist with whatever requests are made including booking taxis and, to be honest, couldn't be faulted in any way. I would recommend this hotel and would also recommend booking as far in advance as possible to benefit from the best rates, partially due to its popularity but standard room rates are a lot higher than I paid.

    2
    « I should have stayed at the Sheraton (aka BAD MATTRESS) »

    Upon checking in I was a bit taken aback at the small room, but size shouldn't matter, right? I won't be spending much time in the room anyway. Fine. That said, the sagging in the middle mattress, that matters. I requested a room change; nothing available. ok. well.... I requested assistance to flip the mattress (it was only slightly icky under the pad/bedsheets). Better. I went out for a walk, returned - as did, sadly, the sag. Requested a room change again the next morning. "Nothing available." That afternoon, one last effort to change. Was told they only had the same size room. Yes, I would appreciate a bit more room (and would have been happy to pay for an upgrade) but more important, was a good mattress. I was given a new room - only to walk in and see it was also sporting a shabby mattress. Ok, not worth a room change for little to no improvement. I would not consider this a four star hotel. if only for single use, then buy mattresses that will stand up to where a single person sleeps (btw, the "queen" bed is a small double - so single person has no option but to sleep in the middle). TLDR: replace your mattresses! Pros: location, free car park, decent breakfast.

    4
    « Good hotel in Zagreb »

    Nice small, older style hotel in city center of Zagreb. Great staff. AC not so good in the warm mornings. Food ok. Room quite small but if you pay more you'll get bigger room, too. But I will come again.

    3
    « One of our smaller roomed hotels »

    Pretty basic hotel. Location was good, but rooms were very small. We were hanging things on furniture as there was a lack of storage space for us. It was clean, breakfast included and friendly staff. Otherwise there is not much to say. It is a basic hotel, with small rooms well located.

    4
    « Business Trip to Zagreb »

    Very nice business hotel. The rooms are big and well equiped including free WLAN. The staff at the reception is friendly and helpfull. The hotel is located very near to the city center and also to the central railway station.

    4
    « Cozy/tight but elegantly appointed »

    I am thru with cheap accommodations, and this hotel doesn't disappoint. I selected it largely because of the recognizable brand. As a big-ish person, European hotels are often small, bordering on cramped. This hotel, in the heart of Zagreb, was tight, but very nicely done. The only snag was that the shower, for someone my size, it was like taking a shower by crawling into a clear tennis ball can - made bending over a bit of a game. Still a nice hotel, and the breakfast was very nice.

    5
    « Excelent and clean hotel for short visit in Zagreb »

    We arrived quit late but they served us the dinner (even they already were almost closed). Stuff nice and very helpful. Good breakfast. very clean. In the center of Zagreb , good position for trips, visit and shopping in this historical city. The old Europe.

    5
    « EXCELLENT HOTEL »

    I returned to this hotel after an absence of almost 5 years. It is convenient for both the railway station and the sights of this lovely city. Amazingly enough the facilities of this hotel has improved since my last visit with complimentary cookies and coffee in reception and a tea maker in the room.

    1
    « Great hotel And location »

    We stayed here for 4 nights before joining a tour of Croatia that started from another hotel. This hotel was very clean, had very helpful reception desk and the included breakfast was a hot and cold buffet that was more than adequate. It was nice to have cold lemon water, coffee and local baked cookies available in the lobby at all times. This hotel is within walking distance to the center of town, parks, train station and bus depot. Would definitely recommend this hotel.

  • 4
    « Good hotel and good location »

    Very nice hotel with cosy rooms, situated in walking distance to old city center. Comfortable beds and pillows and excellent breakfast. Excellent staff.I would highly recommend for business or leisure travelers.

    5
    « Obviously the best 4-star hotel in the city »

    I've been in Croatia twice. During my first trip to Zagreb last year, when I traveled to attend 2015 EuroBasket, I was strongly recommended to stay at this beautiful hotel. I spent 6 nights there in early September and found it simply gorgeous. This year I had to return to Zagreb for a business trip and I decided to book this hotel without thinking a few minutes. The hotel is in the heart of the city and can boast for its fashionable style. The staff is very friendly, ready to help you any time. One of the most important advantages is free parking area in the territory of the hotel. The parking space is so conveniently arranged that even if you get back to the hotel late night, you won't have to go through the main entrance. Instead, you can return to your room via back door. That's excellently pondered, you may not be alone, huh?!

    4
    « Good hotel in convenient location »

    This hotel is located a few hundred yards from the main square and shopping centre, close to station, park and art gallery. Very friendly, helpful staff. Complimentary coffee and chilled water in lobby. Buffet style breakfast delicious with varied choice. Evening meal good also. Enjoyed our visit.

    3
    « Dark rooms and hallways »

    Rooms were dark due to colors and low lighting. Shower was very small, which would be a problem for large individuals. Breakfast was very good and candy/coffe/water was always available in the lobby. Bed was very comfortable.

    4
    « Good location »

    Lovely hotel with good staff. A 15 min walk from the bus station but close enough to walk to most of the sights. Yes, the shower cubicle was very small but at least you had places to put your stuff. Our room very spacious with good places for luggage.

    4
    « Newly renovated, great location, tiny shower booth »

    Newly renovated hotel with parking right in downtown Zagreb, with good service, decent breakfast buffet at a reasonable price. I wasn't impressed with the bed, but what I cannot understand is the choice of tiny shower booths in a spacios bathroom. I could hardly manage to shower myself and will think twice before going through that experience again.

    5
    « High quality hotel with outstanding staff »

    I had the pleasure of staying at the Best Western Premier Hotel Astoria for four nights in early May. As other reviewers have noted, the hotel is an excellent location, with comfortable beds and a generous breakfast. Penny pincher that I am, I stayed in the cheaper rooms, which were a good size and spotlessly clean. It's also about the little touches ... the free coffee, tea and cookies, and the water with lime provided on a 24 hour basis. And the staff was fantastic! Always friendly and smiling, and willing to help. i would particularly like to thank Tibor, who kindly arranged two day trips (to Varazdin and Slovenia) when the tours I had arranged were cancelled due to lack of customers. My stay at the Best Western was a pleasure from beginning to end, and I wholeheartedly recommend this hotel to anyone planning to visit the beautiful city of Zagreb.

    4
    « Nice hotel conveniently located »

    Very nice hotel walking distance to upper and lower town. Staff friendly and helpful. Room was very nice and comfortable bed. Breakfast was excellent. We arrived after an overnight flight and they accommodated us with an early check in and it was much appreciated. Would recommend.

    5
    « Location, service, complimentary parking, WiFi and breakfast, comfortable, safe, clean... »

    The title summarizes the essentials. Location - a few minutes walk to the central Jelacic Square and the wonderful streets leading off filled with splendid cafes and shops. Service - check-in was smooth, instructions of where and how to park our rental car clear, suggestions for restaurants and directions freely given. A large assortment of items for breakfast with good service at the restaurant. WiFi was complimentary with a strong signal and parking was free! Rooms - large, clean, well-maintained, security box, great bathroom amenities, fridge and kettle w/tea and coffee. The hotel was near a police station and it seemed to be in a very safe area. We recommended this hotel to another set of visitors to Zagreb and they loved their stay as much as we did! Do not hesitate to book this charming hotel!

    5
    « Great hotel close to the centre, bus and train stations with outstanding service »

    This is a very nice traditional hotel that delivers excellent and very friendly service with nice rooms. The standard room that we had was the least expensive and though it may not be the largest and had no bath it was very well appointed and not at all cramped. Room upgrades are available. The servicing of the room was very good. The room was spotless. There was a very good selection at the breakfast buffet. Something for everyone. The hotel has a small comfortable bar, a recreation/meeting room with board games a books and computer room. The hotel is quiet quaint with its nod to traditional standards and service and a nice feature is the complimentary, coffee, cookies, flavoured water and fresh fruit available all day. It is a straight forward 10 min walk into the heart of Zagreb. Even closer to the train station and 20 mins to the bus station from where you can travel all over this region. We really enjoyed staying here and this would be high on our list if we return.

  • 5
    « Great reception, very comfortable rooms. »

    We decided to go into Zagreb a day earlier and managed to find this wonderful hotel, right downtown with free parking just beside hotel. Rooms: medium-sized and very comfortable with full Coffee and Tea making facilities. The beds were inviting us to turn in early after a long drive from long drive from Zagreb. Service: always ready to help with every question and even allowing us to park in front for 10 to 20 minutes.. Food: breakfast restaurant in together with a room and it was quite a feast with everything you wanted to eat for breakfast. Overall highly recommended to stay here with easy access to most important sites and a rare hotel with parking included in the room without extra charge.

    4
    « Nice hotel in a very good location! »

    The Best Western Astoria is a really nice hotel in a convenient location, e.g., central rail station, trams, main shopping/dining area, parks, etc. It is also only about a 15-20 minute walk north to the funicular that goes up to Zagreb's old town. Our hotel room was relatively small but quite comfortable and with all of the usual amenities. There is a free breakfast with a large variety of choices. The front desk staff was wonderful and arranged for a "take away" breakfast as our flight home was too early for a return trip to the buffet on our departure day. As well, my wife found the bathroom hair blower to be "weak"; the front desk staff readily provided a "stronger" one for our use. The hotel has a parking lot in the rear, as well, should anyone arrive via car. Hotel Astoria is definitely recommended and is likely less expensive than some of the other nearby hotels such as the Sheraton.

    5
    « Great hotel. Small things. »

    Stayed here solo last week as part of my Balkans trip. It is a great hotel for a stay in Zagreb. Conveniently located near the train station and a 10 minute walk to the main square. Then they have an extra service where all day they have free coffe, tea, cookies, and water with lime which is available in the lobby, small things like this makes your stay much better. Stayed in the 5th floor and I had a good view of apartments which was not bad and refreshing. Service was good. Internet connection was good. Breakfast was sufficient and the usual offerings.

    5
    « Good Location »

    We stayed 2 nights, we were made very welcome. The car parking was a big bonus as I noticed that the surrounding streets were rammed with cars! The hotel was close to the main square and streets leading off it with Bars and Restaurants. Wide choice for breakfast. Would definitely stay there again

    4
    « Enjoyable three nights »

    Many more positive than negative observations about this hotel...the location was very good...walkable to retail, parks, squares, etc. were all nearby...the hotel staff was friendly and helpful...the room (suite) was very nice with a sitting area, a bath and one half, well appointed and clean...the bed and bedding were good and conducive to a good night's sleep...the bath was nice and spacious...the step-in tub high side walls in order to shower could present problems for elderly or challenged...the unremarkable breakfast buffet was my definition of Euro standard with over cooked, dry, scrambled eggs...there was only one elevator which is clearly problematical...with those minor negatives, I enjoyed my three night in the Astoria.

    5
    « Comfortable in Zagreb »

    The Best Western Astoria is a comfortable property that fit all of our needs and exceeded my expectations. The interior property is nicely maintained and the staff are professional and courteous. We had two rooms, one with a king size bed for two which is the norm for European hotels and a queen bed in the other for a single which was considerable smaller as other reviewers have noted. The breakfast is good and you have a large selection of items. The property is within walking distance of restaurants, shopping and outdoor markets. The only issue I had with the hotel was at checkout when I was using Kuna's and my credit card to pay for the room. The receptionist who was training and I didn't realize until I got to the airport that she did not return my credit card. Upon checking my email the hotel had immediately notified me of the mishap. I immediately cancelled the card and requested the hotel to shred it, which they notified me that it had been done. I would not hesitate to stay here again.

    5
    « would love to come again »

    one of the nicest hotels in zagreb i have been. staff is very flexible and professional, hotel is nice, breakfast also. the only minus was shower with pressure a bit too low and hot water was not really hot.

    3
    « Disappointed »

    I had difficulty rating this hotel because there about the same positives as negatives. On customer reviews everyone raved about the breakfast and I believe this influenced most of the positive ratings. Yes the breakfast is great and the staff here are wonderful. But the shower in our room was about the size of a telephone booth for those old enough to remember what a telephone booth was. It was really difficult to shower. The room was very small. OK I know this is Europe. The weather is cold and damp and the heating system was so slow to produce any discernible amount of heat. So taken all together, I can't rate this hotel more than average. I like it but I don't think I would come back again.

    5
    « My opinion about best western hotel. »

    I really enjoy staying here, nice people, clean hotel, good rooms, delicious food. Located near all interesting places to visit. I would love to stay there again one day. You won't regret choosing this hotel.

    5
    « Wonderful hotel. »

    My son and I stayed here for a couple of nights recently and were really impressed. Our room was spotlessly clean, the staff were very helpful and the food and drinks were well priced and excellent quality. The location is very convenient as well. I loved that free coffee and little cookies were available at the front desk so that you could wait for tour operators and enjoy a break at the same time. If I am lucky enough to visit Zagreb again I would definitely stay again. It's fabulous.

  • 5
    « Excellent Hotel!!! Very happy to stay there! »

    It is a wonderful Hotel and employees are very kind! Rooms very comfortable,clean and nice. Breakfast with everything you want! Zagreb is a beautiful city and the Hotel is 400 mts.of city Centre so you may visit many places just walking!

    5
    « Nice service »

    Six of spent two nights here. The staff was nice and helpful. The hotel is good and worth spending. Location is convenience to walk to the Center, closed to nice park. Hotel provides good parking. Breakfast offers are variety but could improve the quality to make it perfect. Overall, we loved the stay.

    5
    « Best Hotel in Zagreb »

    The Astoria has been my home away form home when traveling through Zagreb. A wonderful and kind staff. Rooms are laid out well and quiet ! The bar is fun and the restaurant is very fine. You cannot get a better early a.m. hotel breakfast anywhere else in Croatia. I am always hurrying to other destinations when I stay there and just decided to come back during Advent and splurge for a whole restful and pampered week. One great hotel !!!!

    5
    « Hotel Astoria, perfect location and hospitality »

    BW Premier Hotel Astoria is one of the best hotels I have stayed at, including some of the higher priced luxury providers. If there is space available this is definitely a great choice when visiting Zagreb. It is very close to the main train station and all the sights. Thank you for a great stay

    4
    « Very good and central hotel »

    This is a really nice hotel, located very close to the central station and the city center. The stuff is very helpful and friendly. The rooms are spacious and quiet but their decoration is a bit old fashioned. The breakfast (inclusive in my rate) was very decent but the dinner menu had a lot more choices, especially local food specialities, that were really tasty. A very nice hotel for a few days visit in Zagreb.

    5
    « splendid ! »

    location is a big plus - very close to Zagreb central station, easy access to airport (max 20 mins by taxi) and very close to city center and all attractions and business make this property the best in town. no wonder it is a trip advisor recommended property already !

    5
    « Wonderful Location & Hotel »

    I was pleasantly surprised when we arrived at our hotel in Zagreb after a long day of riding in a bus. The hotel lobby is beautiful, and we were quickly off to our rooms. The room was lovely with a comfy bed, minibar refrigerator, and spacious room. I had one of my best meals at the evening buffet one night. They called is "Croatian Lasagne." It had another name, but I can't recall. It was delicious! The morning breakfast that was included in our rate was wonderful. Lots of choices. The location of the hotel was great. We were very close to the main part of town. We didn't have a beautiful view, but the location made up for that. I would definitely stay at this hotel again.

    5
    « A great Hotel in a convenient location »

    We found the staff very friendly, rooms well equipped , facilities great and breakfast more than ample. We highly recommend this Hotel which is also within easy walking distance from the rail station.

    3
    « Second visit, still the same. »

    This is a nice hotel in downtown Zagreb a few block from the old town center. Rooms are large and clean, same with bathroom. Breakfast is good. Staff was nice and parking was available in a secure lot behind the hotel. A nice hotel without exception.

    5
    « Great hotel in a good location »

    I had a very pleasant stay here. The hotel was very centrally located near the station and about 10 minutes walk from the main square. The service was welcoming and helpful. My room was really lovely with a comfortable bed and a good bathroom. I also liked the toiletries. The room was clean and the wifi was fast. It was also fairly quiet with minimal street noise. I ate in the bar and the food was very good, well presented and served. I also liked the breakfast especially the pancakes with jam which were very tasty. I also liked the little extras like the free coffee or water in the lobby. I would definitely stay here again as I think it's a good hotel.

  • 4
    « Good location »

    The hotel looks old as a first impression. From the outside it is not at all impressive. The staff is really great and the check in tells you you picked up a good hotel. The rooms are nice, classical and large. Free parking at the hotel is also a great commodity. City center is at walking distance.

    5
    « great experience!! »

    This was one of the best hotels from the BEST WESTERN chain hotels that I have stayed at. It was Clean, the staff was curtios and helpful . The invluded breafast was a bonus , it allowed us to enjoy a healthy meal before beiginning our day. Very pleasant experience .

    5
    « Great time in Zagreb! »

    From the moment we arrived we felt we made the right choice in coming to this hotel. We were upgraded with our room which we didn't expect and we even got the chance to check out later than 12 (which btw doesn't happen everywhere). The personnel is very professional and the service is excellent. Special thanks to Tibor go tried to help us from the very beginning. I'm definitely coming back!

    4
    « Good location, nice athmosphere »

    This hotel is well located to visit the citycenter. Nice restaurants are at walking distance. The hotel has its own parking, ideal for travellers with their own car. The hotel restaurant has a nice kitchen. The stuff is friendly and very responsive to the guests need.

    4
    « Very solid hotel and would stay here again »

    The hotel was virtually dead in February. Check in was friendly and the rooms are spacious and nice. The breakfast is very good with much choice. Rooms with no air con on in February and with a bar across the road it can be a little noisy but not intolerable. The location is great being less than 10 mins to the main square and 5 mins away from the train station.

    5
    « I would give it 7 stars! »

    First and foremost, we were happy the rooms were heated enough (we hate cold rooms during winter and it happens even in posh hotels, so many times). The accommodation conditions were perfect and I think they have the best and safest private parking in all central Zagreb (which also for us was important). Not to mention free. Breakfast was perfect, we had many good choices as vegetarians (including soya milk). We also dined two times in the hotel restaurant and food was perfect, also the waitress was the best we have seen, so professional and helpful and nice. We recommend the sea bass in baking paper. We will surely come back to Astoria any time we will be in Zagreb.

    4
    « Good location and comfortable »

    The location is convenient and is just around 10 mins straight road walk to the city centre or sightseeing spots. The bed is comfortable and breakfast is good with wide range of choice. It also has a nice compliment of coffee and cake at the reception.

    5
    « Great value for money »

    This hotel is in a good location, an easy 10 min walk to the main tourist centre. The staff are friendly and professional. The rooms are clean and serviced daily. There are lots of nice little touches like complimentary coffee and iced water with lemon in reception. The breakfast buffet had a huge range of food. There's free wifi thoughout the hotel. The service and quality in this hotel represent excellent value for money.

    4
    « Worth every penny! »

    After a 10 day stay in Croatia / Italy, my husband and I were dying for an American-style hotel that had clearly-marked signs, working AC (with a temperature that WE could set), and an elevator large enough for the 2 of us AND our 2 suitcases. Best Western Premier Hotel Astoria delivered! The check-in and check-out were smooth, the room was spotless and spacious and the location was perfect.

    5
    « Lovely hotel near the train station »

    Older hotel, but modern conveniences. The public areas were very nice and the people at reception couldn't have been more helpful. The room was smallish, but fine. Comfy beds and towel-heating bars in the bathroom--perfect for drying laundry. Breakfast was plentiful and the dining room was very nice. Containers of cold lemon water were just outside from the elevator, which was great after a long day of sightseeing. Coffee and cookies were available in the lobby. The location was a short walk from the train station, but still an easy walk to the city center. A very good restaurant, Restoran Purger, is right down the street.

  • 4
    « Very good choice »

    A medium price hotel with a high value for money. The rooms are fully equiped, minibar, quality bath items, coffe in the room, nice big TV. nice breakfast and very friendly staff. worth staying! make sure you book early enough as it is not easy to find a room.

    4
    « Good hotel, not far from city center »

    Friendly and welcoming staff, registration process quick and smooth The breakfast is good with enough choices The rooms are clean and big enough Hotel is about 5-10 min walk from the city center Peaceful

    5
    « The most Brilliant Service & Cleaning »

    Best Western Premier Astroria in Zagreb has THE most service minded staff. Everything in that hotel is working from: parking lot for your car, guidance from the staff about what to do and to see, lovely breakfast, Cold Water and coffee available in the calm reception area with a lovely smell and music. Enjoy!

    5
    « Mrs »

    Very clean room. Friendly staff. Excellent breakfast! Tv picture o.k sound is soughing. Very quiet. Best hotel in Zagreb!!! Parking perfect with no charge. Location perfect. Shower cabine is a little bit small.

    5
    « Excellent service in nice, clean hotel »

    Overall I thought it was excellent. I stayed here with two friends (3 adults, 2 rooms) on two non-consecutive nights five days apart, and on the second stay, the front desk staff recognized our car and had our room keys ready by the time we walked up to the counter. The rooms, though small by U.S. standards, were up to date. Everything was very clean and in good repair. Front desk staff and restaurant / coffee bar staff were friendly and very professional. It is easy to walk to restaurants and cultural sites in the Zagreb City Center. No-hassle parking was included. I read on some other reviews that some guests thought the breakfast to be just average. I thought it was well above average for a continental breakfast, particularly since it was included in a hotel at this price. No idea when or if I'll ever be in Zagreb again, but I'd definitely stay here again if I go.

    5
    « Excellent as always :) we love it! »

    We love this hotel and always come back! Staff and hotel policy is so professional but still warm and welcoming even this hotel is not so small...very well maintained and clean.Breakfast as always perfect and rich.One of adventages is, also, great free parking which is situated in Junija Palmotica str. so if coming by car go there directly - very practical.Special greetings to wonderful receptionists ::)) Thanks& see you guys again!

    5
    « Zagreb stay »

    Our trip to Zagreb we stayed at the Best Western Astoria. A very impressive hotel a great value. It is centrally located in the historic district, a short walk from all the historic sites. The breakfasts were great, having a good selection of hot and cold items. A great stay at this hotel.

    5
    « Traditional and slighly dated hotel. Clean and well maintained. Superb staff »

    Small room, but impeccably clean and tastefully furnished. Very well located, within walking distance of all that is essential to see in this pleasant European capital. I am beginning to sound like a broken record, but I can honestly say that the staff of every hotel where I stayed in Croatia and Bosnia were incredibly professional, friendly and accommodating. The staff of the Astoria were not the exception. They too, provided excellent service. Breakfast buffet is abundant, but even though one can tell that every effort has been made to make it special, it only succeeds in being average. I like what Best Western does with their European properties and would not hesitate to stay at the Astoria, again. Special thanks to Tibor from the Front Desk!

    4
    « Not bad »

    I had a very pleasant stay here. The best thing about it was the friendliness and warmth of the staff who were amazingly accommodating. The hotel itself was clean but the decor is slightly dated. The location is right in the centre of Zagreb so convenient for walking everywhere. The only bad thing about the stay was the quality of the breakfast. Everything else was good. Good value for the price thst I paid.

    5
    « Fantastic location and hotel! »

    This location is within walking distance of all central Zagreb attractions and nearby the central tram switching location. The property itself is lovely, with a very helpful staff and private parking as well as fast wifi and an extensive breakfast buffet. The rooms themselves are somewhat larger than the standard european hotel room, as the bathroom was also a good size.

  • 4
    « Good Place to stay in Zagreb »

    Stayed for 3 nights in December. Around 20mins drive from zagreb airport. Located close to G kolodvor tram station and at a walkable 10mins distance from B Jealacic square. Stayed on top floor .good room with spacious bathroom but no good view from the room. Wifi connectivity was good all the days. Bf spread was good with options of boiled egg/scrambled egg/pan cakes,juices and fresh fruits and cereals.Coffee was disappointing. Staff at reception was warm and welcoming. They had kept coffee & wine in thermos flask near reception area which was good to have as you come from outside cold weather. Bus station around 7 mins by taxi. Overall a good experience!!

    4
    « Near the center! »

    Only 2 minutes from the city center (shopping streets). Good food, clean rooms, friendly staff,.. as every Best Western hotel! Private parking is a must in a city center! Zagreb is a city you must visit!

    4
    « Comfortable room in good location »

    We only stayed overnight at this hotel. The room was smallish, but the bed was very comfortable and the room interior was pleasant & clean. Breakfast was quite a lavish spread & made for a good start to the day. The hotel is well located within walking distance of the train station and at the moment the abundant Christmas markets.

    4
    « Nice hotel in Zagreb city centre »

    Nicely decorated and well maintained hotel in Zagreb, in Petrinjska ulica, 5 minutes from main square "Trg bana Jela?i?a". We stayed for 1 night, good breakfast. Hotel has a parking which is a big plus, because it is really hard to find a parking space in centre of Zagreb. There are off course cheaper accommodations, if you don't have the budget, but this hotel is good value for money.

    4
    « Standard hotel »

    Standard hotel in the pretty convinient location just a few steps away from the many sights of the city. Staff in general is polite and well trained. Closed and secure car park free to the hotel guests is important, if you are staying in immediate downtown vicinity. Rooms are large enough, overlooking the street.

    4
    « Lovely hotel, nice sized rooms »

    I really enjoyed this hotel. Easy to get back to after a day in Zagreb, and a nice breakfast buffet. The dinner buffet was somewhat lacking, however. But the staff was very helpful and I really enjoyed my room. One of the best on that part of my trip.

    4
    « Really good hotel in the centre of Zagreb »

    An excellent hotel in the centre of Zagreb, with a large, free, secure car park at the back.Shops, markets, bars and restaurants, and the main train station are all within a five minute walk. I cannot think of anything that I didn't like about this hotel, although I wasn't impressed with the dinner buffet. Other than that, the staff were very friendly and helpful, with very good English, the room was very good (everything worked), and the sun shone!

    5
    « Excellent hotel and staff »

    Stayed three nights at this centrally convenient hotel and cannot fault it. Had a really comfortable stay and the staff could not have been more helpful; One of our party of five needed a wheelchair and this was organised for us. Thank you to all the staff especially Renata for all their help.

    5
    « Most helpful staff ever! »

    This is a lovely hotel we could not fault it The food was lovely and it's ideally located. The staff were so friendly and went out of their way to help us with all of our sometimes complicated requests. We would recommend it to anyone visiting zagreb.

    5
    « Great hotel and great location »

    This hotel is a located on a non-descript street. However, don't let the surroundings fool you. It is an excellent four-star hotel. The size is right; no extended long hallways to your room. The staff is friendly and very capable. The hotel is quiet. The buffet breakfast is excellent. To my wife and myself perhaps the most attractive feature was the location. It is walkable from the train station and bus terminal, five and ten minutes respectively. Going five to ten minutes in the other direction one passes several of the major Zagreb museums and can get to Jelacic Square and the market, cathedral, additional museums, and restaurants beyond. I consider this hotel a great value.

  • 5
    « Everything others have said, plus champagne breakfast on Sunday! »

    We came here based on all the positive reviews and weren't disappointed. We are happy to report all the very positive reviews are accurate. Reasonable prices for a first class room (just under $100 in Nov 2015 for bed and same room suite with upgrade). Nice touch: champagne at Sunday breakfast. Plus, breakfast is very big by standard European standards: several types of eggs, bacon, sausage, lots of cheeses, fruits (fresh) etc. etc. Very minor point--yes, it is a central location in downtown but you'll have to walk five or six long blocks to get to all the restaurants and pubs. Highly recommended!

    4
    « Great hotel, central location! »

    What I liked best about the hotel is its location. All sights are very walkable from this hotel. The train station is at most two blocks away. The hotel is very well maintained and the breakfast buffet was very good. I stayed in the queen single room and the room is SMALL. There was barely room to walk around the bed. The bathroom size wasn't bad though the the shower stall is tiny. Despite its size, I did find the room to be very clean and decorated nicely. I recommend this hotel wholeheartedly and would stay there again if I ever found myself in Zagreb again.

    4
    « Central Location, great facilities »

    Have nothing to complain about the hotel, it has been great pleasure staying here. Breakfast absolutetly perfect, very helpful stuff, clean room, excellent loacation and pricewise very good considering all above. Only disadvantage is that you are obliged to pay in local currency only, not EUR or USD. Suprising for the quality of the hotel!

    5
    « Money value »

    Very kind staff, absolutely clean room and toilet. Plenty of choice at breakfast. All known landmarks of Zagreb you need to see are nearby. Everything is reachable by 20 mins of walk, prices are not too high in cafee bars and restaurants. Parking is on the opposite side of the building, well equipped, secured, and free of charge.

    5
    « One of the best BW Hotels we've ever stayed at »

    We chose BW Astoria due to its location - very close to the Sheraton Hotel which was the venue for our international seminar and within walking distance from nearly all Zagreb landmarks. And from the very start we liked the lobby interior and the receptionists' attitude, especially after we were kindly offered a free upgrade for two executive rooms! Our executive room was spacious and cosy, with two windows and a view of the beautiful cathedral spires. Besides, the room had a lot of perks that made our stay really enjoyable. The staff were always ready to help no matter what we asked for. The breakfast can really please all tastes. We highly recommend the Best Western Premier Hotel Astoria if you want to feel home away from home.

    5
    « Amazing stay! »

    We arrived at the hotel after taking the shuttle/tram from the airport, tired from a long journey. Unfortunately, I had made a reservation for the wrong day - the next day! We started to panic. To our surprise, we received the best service ever. The woman at the front desk must have seen the terror on our faces and felt sorry for us. Not only were we given a room (thankfully they weren't fully booked), we were given a suite on a top floor at no extra charge! What a great stay. Unfortunately we were there only one night and they were fully booked for the last day of our trip. Our room was quite comfortable and spotless and good wifi. Service was impeccable. The location is fantastic for walking into town. Breakfast elegantly presented and scrumptious. It was very convenient for catching the train to Ljubljana the next morning - about 5 minute walk. This is a hotel with incredible value for the money. It's how all hotels should be. Kudos to management and staff for a wonderful hotel in a great location. Stay here if you can.

    5
    « SUPER HOTEL »

    Very good hotel close to city center. Very nice but little small rooms. Good service, very nice lobby and lobby bar. Excelent breakfest wwith huge choice of different good quality food. Free internet and very good value for room rate

    5
    « A truely good place to stay. »

    My wife and I stayed here for four nights and we wished we had had more time. Our room was great and very clean and done every day. The breakfast is a real treat with a wonderful selection to suit every taste. It is centrally located and walkable from the train or bus station, though the latter is a 15min walk. Staff were most helpful and dealt with all questions and have conversion plugs for electrical accessories if you have forgotten to bring your own, which we did. Location is perfect for all places you might like to visit and the central square is a 5 min walk away turning left out of the hotel; you can see the cathedral up at the top of the street, Do not miss the Gostionica Purger at Petrinjska ul. 33, just up the street on the right as you go into the centre excellent home cooked local food at a very reasonable price. This a a really worthwhile city to stay and relax, easy to relax though we were working.

    5
    « Lovely city hotel with free parking »

    We enjoyed a 3-night stay at the Best Western Premier Astoria. Our room was spacious & attractive, with a very clean, large bathroom. There was free, private, secure parking behind the hotel for our car (rare for a city hotel). The location was fantastic, within walking distance to the attractions in the Upper & Lower Town. The hotel provided free WiFi & complementary filter coffee & cookies. The breakfast buffet had an extensive choice of hot & cold foods, breads & pastries, & even champagne! The staff were extremely nice & helpful. We highly recommend this great value hotel & would definitely stay there again if we get back to Zagreb.

    5
    « Great location, great service »

    The Astoria was the last hotel on our eight month trip around Europe. We finished our travels here on a great note as we were upgraded to an executive suite for our two nights, which meant we had a lovely big room and bathroom. We found staff, both at the front desk and in the restaurant, to be efficient, helpful and friendly. We ate at the restaurant the first night as we'd arrived late in the evening. The food was just what we felt like, tasty and reasonably plain, and it was great having the buffet so we didn't have to hang around being served after a long day of travel. The breakfasts were really really good. There was so much variety: lots of delicious breads, cooked food, cold cuts and cheese, fresh fruit, cereal, yoghurt, fresh vegetables, and cakes too. Some things changed from one day to the next which is always nice. I also liked that the hotel has an inviting, carpeted staircase near the lobby so that you aren't skulking up and down the back stairs. We really enjoyed our stay at this hotel - our 66th bed since leaving home!

  • 5
    « Top quality hotel in Zagreb. »

    Very happy I stayed here. Room was classy and comfortable. Wasn't huge but more than suitable. Staff were helpful. Location was very good with transport nearby and a walkable distance to tourist spots. Breakfast at the hotel was amazing. Wish I had more than one stomach! Very close to the main train station which was handy as my legs weren't in a good mood that day. Recommended and would stay again without a second thought.

    4
    « Great for a weekend in Zagreb »

    We stayed here for two nights and it was a lovely hotel. Walking distance from everything we wished to see in Zagreb. The room was clean, tidy and had everything we needed. The breakfast was perfect too, lots of variety. We spent an afternoon sitting in one of the parks and buying some lunch. Zagreb is very chilled but with lots to see and do, and some good nightlife spots and restaurants. I would definitely recommend Zagreb and the Best Western for your stay.

    4
    « A pleasant stay »

    This hotel is quite nice and the room was comfortable. The buffet dinner was fairly good with a lot of options, very convenient (especially arriving at night) and good value. Breakfast was okay. Service was pretty good, although when we went to check out in the morning there were quite a few people doing the same thing, as you would expect, but they only had one person working behind the desk so it took a while to check out.

    5
    « Enjoyable stay »

    My husband and I were at the BW Premier Hotel Astoria for two one-night stays, and we liked it. On our first stay, we came from the airport using public transportation (Croatia airlines shuttle to bus station, then tram 2 or 6). On our second stay, we had car and it was convenient that there's free, safe paking on the premises. Both rooms that we had were very comfortable, the first one an upgrade to an executive. They were clean, the beds were comfortable, the bathroom - with a tub - was spacious. It was nice to have coffee and tea makings in the room. We had the buffet, both at breakfast and dinner. The breakfast was included in our room rate, but we paid 15Euros/person for dinner. The dinner buffet was good value with an ample selection of dishes. From our two-week stay in Croatia, we found that the meal prices in Zagreb, Dubrovnik, Split, Hvar were comparable to many cities in western European (15-20 Euros/person) Trogir was a bit cheaper. The hotel is walking distance to Ban Jelacic Square, the main square - where there's a market, and to the Cathedral. On our second stay, we happened to be there during the Zagreb Chamber musical festival, and we attended a lovely all-Mozart concert. I would recommend this hotel for the rooms, the service, and convenience to transportation and tourist sights.

    5
    « Excellent-look no further »

    The room is beautifully appointed. Wonderful sheets and pillows and comfortable bed with loverly blue bedspread. Lovely cup of tea was easy to make. Didn't want to leave. Uptodate with everything including LG T.V. Large towels and drying rack. Shower is a bit small but works out fine. Unique "marker shape "shampoo, etc. that adds to the enjoyment. Breakfast was everything you could imagine. Restaurant staff willing to get whatever you needed such as a pitcher of water with ice. Desk staff unfortunately we're not very friendly or helpful. About 10 minutes from the main square

    5
    « Arrival in Europe »

    After 4 international flights and many hours of travel we received a warm welcome at the Astoria. Staff were great and helpful. Room was more than adequate and location excellent to old city center attractions.

    4
    « Great value »

    Has maintained its old time ambiance so doesn't feel like a chain. Service is great with coffee , tea and piano music in the lobby. Very convenient to most attractions. Huge breakfast buffet with plenty of choices. Only had a three night stay but could hAve spent longer .

    4
    « Lovely Hotel »

    The staff are very friendly,,nice and clean room,,,great location,,,,,great breakfast,,sorry but the coffee is terrible,,,,,only Nescafe available,,,,,even when you purchase a coffee from the bar,,, it's still Nescafe,,,,,,,everything was perfect except the coffee,,,,,,,,,

    4
    « Nice Hotel Near the Major Attractions »

    Pros: Overall everything. But having free parking was a huge plus. Cons: The parking is a floor below the main reception area that can only be accessed by stairs. Elevator would be nice for carrying luggages up and down. Location: The hotel is fairly central to all major attractions. The main train station is only a few blocks away that can be a good starting point for exploring We had a very pleasant stay. The hotel staff was very welcoming and willing to help. They made some good recommendation on what to do and how to spend our limited time in Zagreb. The rooms are updated and very comfortable. Everything appeared to be very clean and fresh. The breakfast had so many choices that anybody could find something and plenty of it. Highly recommended to all. We would definitely stay here again.

    4
    « Good Lication »

    The hotel is situated within a 10 minute walk from the centre so great location. The hotel is very clean and the staff all speak very good English. Superb breakfast buffet, certainly can set you up for the day! I did however have 2 moans, the wi fi is next to hopeless and there is never anyone serving at the bar. I spoke to a couple who said one night their party waited for around 20 minutes for someone to come and in the end they gave up and went out, I myself had to go to the front desk twice to get some service ( it was raining and couldn't be asked to go out !) Overall though good hotel Finever anyone st the bar serving, One evening I we

  • 5
    « Great buy for the price. »

    Our room was lovely. Large with all you need, a good bed, chairs, table, nice bathroom. I didn't enjoy climbing into the tub but the shower was very good. There was so much food for breakfast, everyone had what to choose and enjoy. In center of town.

    5
    « Great breakfast ! »

    Stayed at this hotel for one night great location. Arrived early had booked twin room but were offered family room with adjoining door - great upgrade for us ! Loved the art deco, clean tidy hotel with friendly helpful staff. Free tea and coffee and water available in foyer The breakfast was a highlight great choice of cold and hot food and yummy raw pure comb honey Good free WiFi connection would recommend this hotel

    4
    « Beautiful art deco hotel »

    This is a really beautiful and authentic hotel for lovers of art deco, especially the entrance foyer. The staff were helpful and efficient (particularly since the WIFI didn't work in my room and I had to be assisted to find a place in the foyer where it did work) and the breakfast was expansive and couldn't be faulted. Each of us had booked a queen room, and to my mind this means a queen-size bed, but Croatia has a different interpretation. The bed resembled a king single, and certainly wouldn't sleep two people comfortably. Like most European hotels, the rooms were very small, but overall the staff and the ambience compensated for this.

    4
    « Good hotel very nicely located »

    The staff is very friendly rooms are spacious and clean. WiFi was not very good as I only had signal near my door and not my desk Beds slept well shower is ok but not functioning as should. The fancy shower is a joke and needs replacement. All in all all good hotel for excellent price ratio

    4
    « Nice stay »

    I stayed at this hotel for one night. I found the room to be quite small although it was very nicely furnished on par with what you would expect from a fancy hotel. The building seems old, but management has done a nice job of making the experience of staying there feel modern. When you enter the room and insert the key card into the power slot, the window curtain would slowly rise open. This was a bit of a gimmicky feature but it goes to show that the hotel is making an effort. The free wifi worked well. The hotel was within distance of the train/bus station as well as the city center. The breakfast was surprisingly good. They had lots of good hot and cold choices. They even had a bottle of champagne in case you wanted to make yourself a mimosa!

 

Getting to the hotel ...

All directions
·From: Maribor/Graz. Follow the sign for center, drive until crossroad with Ljubljanska Avenue, make a left, drive straight until crossroad with Drziceva Street, turn left, drive straight (check point main bus station on your left) after the bus station turn left in to Branimirova Street, drive straight (main railway station on your left) turn right onto Petrinjska Street to the BEST WESTERN PREMIER Hotel Astoria. ·From: Budapest/Varazdin. Follow the sign center, drive until crossroad with Slavonska Avenue, turn right, drive straight until crossroad with Drziceva Street, turn right, drive straight, (check point main bus station on your left) after the bus station turn left in to Branimirova ...

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