BEST WESTERN Hotel Stella,  Zagreb

4.0/5  - based on 263 guest reviews.
Maslenicka 1, 10010, Zagreb, Croatia - See map
+385 15 393 600 +385 15 393 603

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Coffee shop / restaurant
    Coffee shop / restaurant
  • Free parking
    Free parking
  • Safe deposit box
    Safe deposit box
  • Multilingual staff
    Multilingual staff
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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TripAdvisor Traveler Rating
based on 266 traveler reviews
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The BEST WESTERN Hotel Stella is located near Zagreb Airport Pleso and the exhibition site, at the main road on the route from Zagreb Airport to the city center. Because of its remarkably good location, the hotel is ideal for business travelers, tourists and passengers in transit. This privately owned hotel has been opened since 2008. It provides 43 fashionably equipped rooms and a conference room for 100 people equipped with the latest audio-visual technology. The hotel offers enough outside parking spaces for cars and buses. Your pleasant stay is ensured by modern rooms and family atmosphere which we cherish a lot. In the spacious breakfast room you can expect a variety of fresh delicacies at the breakfast buffet. We suggest you to finish your evening by relaxing with a delicious drink in our aperitif bar. Our friendly, trained and experienced staff is at your service and endeavors to fulfill your wishes.

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Room 1

Guest reviews


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based on 266 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
94
Verygood
 
134
Medium
 
35
Poor
 
2
Horrible
 
1
Business Business 54
Couples Couples 104
Family Family 50
Friends getaway Friends getaway 29
Solo travel Solo travel 24
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Hotel Stella,Zagreb
  • 5
    « Awesome »

    Had a great time here such a beautiful place lovely bars and restaurants, stayed near main drag and found an zing place to eat would highly recommend if you do a trip to Italy and few other European country's

    5
    « Great location for travelers from Pleso airport »

    Very close to airport, nice clean rooms with wifi and good choices for breakfast. Personnel very professional. Free parking for travelers with own car. Located also on main road to downtown Zagreb. Can be used while waiting on another flight same as place to stay during visit to Croatia capital

    4
    « AC is not available in the fall, but otherwise nice place »

    Our room was way too hot (78F or 25C) and when we tried to lower, unsuccessfully, the temperature, we found out that the manger has an override privilege/function. So we went down and spoke to the manager who informed us that it was too cold outside to turn on the AC and recommended we open the window to cool down. That didn't work so we had to live with a hot evening. The breakfast was included and was very good. The bathrooms as identified by others were nice and the room was also up to date. I would probably stay here again

    4
    « Awesome Showers »

    We stayed here in Nov 2016. Found it through a package deal on europeandestinations.com. The hotel is great, very modern. Nice breakfast. Free wi-fi in lobby and rooms (important to us) and incredibly friendly staff. We were not close to old town (walking distance or public transportation) but it was an easy 15 minute cab ride. Very close to airport (We could hear some plane noise but it wasnt bad). The rooms were very clean and modern - coffee pot (or tea) in each room and the showers were incredible - for water pressure and powerful nozzle. A nice hot massaging shower at the end of the day was very much appreciated. If staying close to old town is important this may not be the location for you, but otherwise it was great.

    5
    « Very nice hotel and personal »

    This hotel is good in everything , the position is very close the highway , the room is cleaned and the bathroom is large. I arrive at 21:00 and the director help me for find some place where eat. Next day I wake up and restart my trip. 1 week later when i return from my business trip i do an error and i made a reservation in the same hotel but is impossible to delete , i call the hotel and the director say to me no problem i talk with the company and i delete it and you don't pay nothing. If i come back in your country fur sure i return in that hotel. Thank you for everything.

    5
    « Excellent value and convenient location to motorway in Zagreb »

    If you are passing through Zagreb, or staying there for a few days, the Hotel Stella is a really good option. Convenient location to motorway, make sure you follow the hotel website directions. There is a great restaurant, Restoran Stafa's within a mile and half that the staff can direct you to. Rooms are comfortable, its quiet, and breakfast is really good.

    5
    « Hotel Stella Zagreb »

    We stayed here for one night as it was close to the airport for our flight the following day. Check in was fast, the rooms are very nice,breakfast was very good, the price was right and the recommendation for a restaurant nearby was excellent...Safis. It matched the reviews that we read on line before booking. I would definitely stay here again on our next trip to Croatia.

    5
    « Great stay near airport »

    Stayed 2 nights in October. Room rather small but clean, everything you need. Requested coffee maker in room and they brought it immediately. Complementary breakfast very good. Three types of eggs, bacon, ham, fresh fruit, and pastry. Five ten minute drive from airport.

    5
    « It's All Good! »

    We stayed here at the beginning of our Croatia trip. It is close to the airport and the rates are quite reasonable. The room was very nice with a large bathroom and a comfy bed. The entire staff was wonderful - everyone was very friendly and helpful. Breakfast was plentiful and delicious. The desk clerk Ante went out of his way for us. We decided to take cabs to the downtown area and he called them for us - also told us what cabs to look for to return. He also recommended restaurants during our stay. We also stayed here on our last night because we had an early flight. Once again we had great service.

    5
    « Great hotel for the price »

    One night stay to accommodate flight connections in Zagreb--great place near airport for that purpose. Rooms very neat, excellent breakfast with a variety of Croatian and British breakfast foods, very courteous and helpful staff, reasonably priced. Hotel appears very new, and inviting. For travel to the hotel, we spoke with the driver of the Croatia Airlines shuttle bus (which normally goes directly from the airport to the city center) and he dropped us off near the Stella. We returned to the airport using a taxi for 40 Kuna (about $6 for the two of us) based on recommendation from the front desk. Worked out well. Absolutely a great airport hotel for the price .

  • 4
    « Nice place to stay »

    Nice, clean rooms. Super easy check in. The beds are comfortable, the room temperature is not. No control inside the room, when I called down to see if I could do anything to make it cooler, I was told to open the window. That wouldn't be so bad but I can already hear conversations and street noise with the windows closed (common throughout Croatia but at least I could control the room temp), am now opening myself up to more noise. The hotel is on the outskirts of Zagreb.

    5
    « Great Hotel for travellers by car. »

    BW Hotel Stella in Zagreb provides comfortable stay for travellers interested in exploring Croatian capital and its suburbs. Convenient parking, wi-fi internet, breakfast included in room rate. Highly recommended for travellers by car. Very close to Zagreb airport and to the city center.

    5
    « Great airport hotel option »

    I stayed one night. PM flight from Dubrovnik, connecting to FRA the following day. They get five stars judged as an affordable airport hotel - everything went smoothly, really zero issues. Room looked recently re-done, was very clean, AC worked well, good bed, and most importantly it was quiet. I never heard a plane taking off or landing during my stay! All the staff I interacted with were friendly and helpful. Both check-in and check-out were quick and easy. They have a stash of free toiletries at the front desk - great for someone who had just run out of toothpaste. Free breakfast buffet with hot and cold options. Lots of western breakfast staples included. Wasn't gourmet but well-stocked and tasty enough. Couple things to note. -No shuttle service but ordering an Uber - it works exactly the same as in the US - was easy and cost 23 kuna (USD 3.46). The ride wasn't even 10 minutes. -Note the kitchen closes at 10pm and there's no food within walking distance. Very reasonable mini bar in the room so you have a couple things to snack on.

    4
    « Convenient and takeaway pizza available »

    We stayed here the night before flying back home as it was perfectly located for the airport - just a 9 minute drive away. The room was pretty basic but included minibar, alarm clock, free wifi etc. We were a bit worried they don't serve evening meals - especially as we were there from 4pm on a Sunday but they do provide a menu to order a takeaway from. There isn't much to choose from - only pizza on Sundays but we were grateful to be told that the pizzas were actually quite big so only needed 1 to share between us so we sat in the breakfast bar and had a few drinks too which could either be paid there and then or charged to the room. We had run out of toothpaste but they provided a little kit to us both with spare toothbrush and small toothpaste free of charge (other toiletries available too). The room size was decent and even though basic, the bathroom was clean. There was AC which we needed with it being 21C at night. We couldn't hear traffic or the airport - just unfortunately kept waking up with someone snoring in a nearby room. We went for breakfast at 8am and there was plenty food available (although there weren't many people there) plus tea, coffee, fruit juices, cereals etc. Ideal for a one night stay rather than as a base for your holiday.

    5
    « Nice airport hotel »

    Very convenient and only a short drive away from the hotel. Ample rooms, though the bathroom was a little bit basic everything was new and clean. Great attention from staff, too, always helpful at helping with a little issue I had with lost baggage at the flight and giving town tips and directions.

    4
    « Cheap clean hotel »

    Stayed here one night when visit Zagreb. It is located near airport and it takes approx 20 min to the city with car. The rooms were clean and beds comfortable. WiFi is free and it was quite fast comparing to other hotels. Free parking outside hotel and breakfast included. It was an ordinary BW breakfast, not very much to choose but ok as for one night. Overall worth the money spent.

    5
    « Nice stay. »

    Stayed here our last night in Croatia since is was close to the airport. New, very clean, pleasant staff, decent breakfast, free parking, very safe residential area, close to gas station to fill up rental car before returning. 1.5km down the road there is a new mini-mall with large supermarket and a few shops. Easy to get to airport in 10 minutes but pay attention to signage, it is in Croatian and the typical Airplane silhouette on the signs indicating" Airport" is very small.

    4
    « Nice hotel and nice staff »

    It is really great hotel with nice position and good food in beautiful city :) It is close to airport, and rooms are very big and spacious and clean. We stayed for just one night but if we ever come back in Zagreb we will come back here :)

    5
    « Great value find near the airport with amazing service »

    We got into Zagreb airport somewhat late in the evening, and just needed a place to crash for one night before starting our trip. We had low expectations, but this hotel was great. Everything was clean, rooms were spacious and reasonably well-appointed, everything worked. But most importantly, service was amazing, some of the best I've gotten. Every employee was friendly, including helping us order delivery food later at night, bringing it up to our room even though we could've easily carried it ourselves, and more. Really nice, friendly, helpful folks.

    5
    « Super close to airport and very easy to town »

    Hotel was fabulous. It was clean. Rooms were spacious and clean. Brekkie was very very nice. We only stayed one night and they looked after our bags the next day as we were flying out later that night. We caught a bus into city Centre and walked around for about 4hrs and bussed back to hotel. Very easy and simple. Staff were very friendly.

  • 5
    « Accommodation before flight home »

    The hotel was situated near to airport, which is just what we required... Very clean, comfortable, spacious rooms, excellent service from all staff, helpful, polite and approachable. Although no evening restaurant, they made arrangements for food to be ordered in, absolutely fine with us. Breakfast was included, vast range of choice. Extremely satisfied with all aspects service.

    5
    « One night in Zagreb »

    We spent only a night in Zagreb. The hotel is very comfortable, clean and nice. The best breakfast I have ever had in hotels. Staff was really helpful and nice. The parking place could be bigger. Booking was very flexible in this hotel. I would recommend this hotel.

    5
    « Better than average airport/annonymous hotel »

    The staff was great -- we accidently didn't have the kids on the booking and they upgraded for free, showed us several options. The hotel is very clean, rooms are fine and modern, facilities up-to-date. This isn't an interesting destination -- near the freeway and an easy few minutes to the airport -- but it's nicer than the average anonymous hotel, was big, easy, safe and pleasant.

    5
    « Overnighter near airport. »

    Clean, friendly new hotel very near the airport and good prices. Wifi and breakfast excellent. Room spacious, plenty of parking. Highly recommended for airport stopover. As a bonus there was a local fair on just down the road when we stayed.

    5
    « clean and close to airport »

    some friends and i had a great stay at this hotel both on our first and last night in croatia. it's close to the airport and we found it really clean and spacious for two people. we also really enjoyed the free breakfast in the morning. the wifi also worked really well. the hotel seems to be pretty brand new or only recently opened. nice and friendly staff as well.

    4
    « A friendly quality hotel »

    A nice quality hotell with very friendly staff and good service. In the need for a hotell, our GPS gave us the option, and when arriving, the location and friendly front desk staff made us decide to stay here for the night. Enjoyed the room as well as pizza + beer. And the breakfast was really good.

    4
    « Good Transit Hotel »

    This was a comfortable, clean hotel that met all our needs while staying one night in Zagreb. It was a short cab ride away from the airport. The breakfast had a decent selection and met our needs. All in all, an easy hotel to stay at if you need to be close to the airport.

    5
    « Review »

    I was in this hotel for one night and I can say it was one of the best one night hotel I have ever been to. In the room they have got 2 cups for tea or coffé and 2 cups for water. They also have a small kettle. The breakfast were small, but there was everything you need for a breakfast. I have enjoyed the stay.I recommend it to everybody who is going to have a one night stay in a Zagreb, it is close to a airport.

    4
    « Nice Hotel Near the Airport »

    This is a small, nice hotel near the airport. We had an early flight and this was a great place to spend the night. The staff was great as well as the room. The bed was comfortable, the room was clean and quiet. The free breakfast may get me to 200 characters.

    5
    « great airport location and easy parking »

    Great room (we had booked a Deluxe room at that hotel for a nomimal extra -- well worth it!) .... it was very quiet even if you are close to airport location .... location was convenient for us since we did not want to drive to central Zagreb, we were walking distance to the bus stop for central Zagreb (about a 20 min. ride with frequent service on this line) ... reception staff was very helpful and friendly in making our stay enjoyable. And you will enjoy the breakfast in the morning!

  • 4
    « Great value hotel near the Zagreb airport »

    Well located hotel with friendly staff and a very good breakfast. Rooms are a little basic and small, but quiet and comfortable. Bathroom was ok with a small shower but no bathtub. Overall, an excellent value and we would use again as an airport hotel.

    5
    « Excellent experience »

    Free parking. The staff at reception desk was very polite, helpful. The room was very clean. Confortable bed, I didn't like pillow. Wifi was OK. The breakfast was well, personel was kind. I recomed this hotel.

    4
    « Clean, affordable, near airport »

    The Best Western Hotel Stella is a nice place to stay if you want to be near the airport -- it's about a 10 minute drive. They don't offer shuttle service so you will have to have a rental or use a taxi. The rooms are modern and clean and the breakfast has a variety of options (and really good coffee / cappuccino). I found the hotel staff to be very pleasant and accommodating. The prices are very reasonable and fit the budget. Probably not the place to stay if you want to explore Zagreb and the city center -- but certainly the place for quick and easy access to the airport.

    5
    « would recommend... »

    very close to airport. i was there a couple of weeks in different rooms witch are all clean and quiet with clean bathrooms. the staff is very polite and frendly. good for business travelers and early flights. they also have a free gym and paid sauna. had a pleasant stay

    3
    « Nice, clean hotel with friendly staff »

    My room was clean and tidy with a comfortable bed. The TV had a few English channels but could have done with more! Bathroom was very clean with good spec. The staff were really friendly and helpful. They took time to explain the way to a local shop and when i checked out by mistake (too early) they were very understanding Breakfast was ok but nothing to write home about. It had the basics but could be easily improved with a bit more variety The location of the hotel is a bit remote. there's very little around it and you need transport to get anywhere. It's about a 15 min taxi to the city and about 15 mins to the airport

    4
    « Nice stay near the airport »

    Close to the main airport road-a little awkward to get to due to dual carriageway/ one way turns but directions provided with confirmation. No problem with flight/ traffic noise . Good sized, comfortable room and good breakfast .

    4
    « Airport Hotel »

    Conveniently located near the ZAG airport. We overnighted prior to our driving adventure and upon return. Both nights the staff were very helpful and courteous. The lobby area is quaint and the breakfast service was very nice. The overnight at the end of our trip - the weather was quite bleak - so they offered to order us some dinner, which we ate in the lobby watching TV. Very good service.

    5
    « Very clean and friendly »

    We flew in airport Pleso. First time we decided to stay in different place than usual. Pleasant surprise not to far and not hard to find especially we was tired from the flight. Hospitality came from the heart, room was spotless and interior very well decorated. Neat little bar across from reception. Ante receptionist was delightful and young server for breakfast she was a hardworking individual. Compliments. We decided to stay again before we leave Croatia it is worthwhile.

    5
    « Hotel is close to airport and Bus transportation to city is in front of hotel. »

    Being a hotel that is close to airport especially when you have an early flight its only 8 min. away. To go into the city its better to take the Bus so you don't have any parking problems which is more expensive. Hotel has a good Breakfast, Staff that are very helpful. Very clean rooms. On our arrival we stayed 2 nights, and after visiting Croatia another night before flying home. I would come back to the same Hotel. I was very satisfied with the location.

    3
    « New hotel »

    Hotel is relatively new but far away from the city center. Good and enough parking space in front. Rooms are small without terrace or window, but with French window. You can open it, but I suggest not because of close highway and noise from cars, trucks and buses. As we were for business, it was good-clean rooms, good breakfast and safe parking, but not for relaxing or romantic weekend. Not much to see or do in hotel or around. NOTE: Very bad exchange rate in hotel - 7,3 kuna for 1 Euro, so we paid 12 Euros more than we see on Booking, because of that. TIP: Don't pay in Euros, exchange your money anywhere else (in the city)...rate is about 7,7 for 1 Euro.

  • 4
    « Great for a short stay! »

    This is not a luxury hotel nor is it located near the centre of Zagreb. It is however, close to the airport and great value for money. The rooms are clean and comfortable and the internet works well. The bathroom was clean and has a nice shower. The heating and cooling system for the room seemed efficient. The breakfast offered a good range of choices and was replenished quickly when items ran out. Staff were friendly and helpful. Would recommend as a hotel for an overnight stay either pre or post flight.

    4
    « Most suitable for business »

    Nice room. The hotel is clean and staff polite and available. No restaurant but very easy to get food delivered and charged to your room. 4 minutes from airport in a quiet neighbourhood. Big car park. Easy acess A very good point is the large breakfast with giid quality food

    4
    « Pleasantly surprised! »

    Spent a week in Croatia and Slovenia staying at 4 or 5 star hotels, so was a little concerned when we booked this (but needed a hotel close to the airport for our early flight out). Very pleasantly surprised! Nice large bright room, good sized bathroom, enclosed balcony/sitting area. No street noise at all. Lots of (free) parking available. We were going to be leaving before our (included) breakfast was to start, but the reception said they always accomodate travellers like us (and the dining room was full next morning). Definitely recommend if you are flying out early from Zagreb

    4
    « Value for money »

    Excellent location to stay for catching the flight at Zagreb International Airport. Very friendly and helpful staff! Parking is convenient. It is very easy to find the hotel as the signs on the main road are visible. The price is very reasonable for the quality of services and good breakfast,

    5
    « Close to the Airport »

    If you want a place close to the airport this is an ideal location. Very clean rooms, hot shower, plenty of parking. They call it a bed and breakfast as they do not have a restaurant on site but do have breakfast. there are a number of places close by and the staff are happy to make a recommendation. There is no noise issues despite being close to the airport and the rooms are well darkened.

    5
    « Wow! Loved that it was super clean, looks like a new hotel & very fast wifi!! »

    This place is either new or completely renovated! Loved it! Our room had exceptional wifi reception (because most hotels promote free wi-fi, but it's so slow, and not consistent. Not this place (we were on the 1st floor) not sure if this made a difference. Anyways, they had an incredible breakfast included in the rate and the rate was very reasonable. I couldn't find any negatives with staying at this hotel!

    5
    « Outstanding Service! Helpful Staff! »

    This is a beautiful hotel with easy access to the airport. The rooms are beautiful and comfortable and very, very clean! I have insomnia and the desk clerks were incredibly kind to bring me cup after cup of coffee, direct me to the indoor smoking room, and inform me of the free WiFi. We're from the rural Midwest (USA) and always a little nervous about travel but the personable staff made us feel welcome, safe and completely at home. They gave us valuable advice about taxi service, local shopping, etc. We walked in the adjacent neighborhood and saw beautiful, well-kept homes and felt completely safe. We were scheduled to spend two night there but our plans changed and we wanted to stay an extra night. One of the desk guys, Daniel, while off duty no less, found that a room had opened up and took care of us. We've been traveling quite a bit lately and we've never had better service at any hotel! The food and service in the restaurant are superb as well.

    4
    « A nice airport hotel »

    We got this hotel as a way to get to the Zagreb airport early in the morning. It was a nice hotel with nice large rooms. The free breakfast was nice too. If you are, like myself and my friend, traveling into Zagreb to get to the airport I would recommend this place. They can also recommend a nice place to eat some good Croatian food as well!

    5
    « Great value »

    Great hotel, close to airport but easy taxi ride to City centre. Rooms of high standard with very comfortable beds and great bathroom. Ridiculously good value with free wi fi and very good bar area. Definitely stay again.

    3
    « Airport and Business »

    This Hotel is good and convenient for the airport with easy access. Amenities are sufficient for the departing and business persons. Staff friendliness and service were excellent and the rooms were clean and tidy enabling a comfortable and good nights sleep.

  • 3
    « Convenient, friendly staff, hot room »

    We arrived late at night on a flight into Zagreb. Had hoped for an airport hotel shuttle but no such luck. We ended up getting a taxi to the hotel. We didn't realize, though, that it wasn't a real taxi and we ended up paying 150 ku which was. 3x the reasonable rate. When we arrived at the hotel we met a friendly person who checked us in. Our room was on the ground floor. Room was clean but hot. Didn't seem possible to change the temperature in the room. Despite this I was able to sleep OK. No soap in the shower the next morning, just an empty dispenser. Breakfast was very nice and I was thankful that I was able to get some food even after 10, though I got no utensils - had to use my spouses. Taxi back to the airport 34 ku. OK place close to airport.

 

Getting to the hotel ...

All directions
·From: Airport. Drive in the direction of the city center, at the second traffic light turn right, take next street on the left and drive straight to the BEST WESTERN Hotel Stella. ·From: Highway. Take the exit for the airport, at the fourth traffic light turn left, take the next street on the left and drive straight to the BEST WESTERN Hotel Stella.
 

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