BEST WESTERN Plus Coastline Inn,  Wilmington

4.5/5  - based on 595 guest reviews.
503 Nutt Street, 28401-3339, Wilmington, United States - See map
+1 910 763 2800 +1 910 763 2785

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
TripAdvisor Traveler Rating
based on 599 traveler reviews
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Welcome to BEST WESTERN PLUS Coastline Inn! Our riverfront hotel in downtown Wilmington, NC is known for its stunning views of Cape Fear River and friendly service, with Southern hospitality greatly revered. Hotels in downtown Wilmington, NC historic district are a perfect choice, with proximity to a wealth of great shopping and dining. Located in the historic district downtown, guests at our Wilmington hotel overlooking Cape Fear River can walk to many top attractions, easily join walking tours and discover the treasures of the city by foot. Downtown Wilmington hotels give guests easy access to the best of the city. Local dining is top notch in downtown, and our staff members are happy to provide tips and recommendations on the best eateries. Local beaches like Wrightsville Beach and Carolina Beach are just a few minutes away, and are the perfect destination for a day of sunbathing, swimming, boating or taking a surf lesson or two. If you're in town for the Azalea Festival, our downtown Wilmington hotel is a short drive away. From special events to must-see attractions like the USS North Carolina, there's no shortage of things to see and do in this city. At BEST WESTERN PLUS Coastline Inn, we provide guests with the best location and service because we know that's what really makes a vacation great. However, if you're here for business, rest assured that peace, quiet and plenty of space will be waiting. We regularly welcome employees of International Paper®, Corning®, General Electric®, and Pharmaceutical Product Development® at our downtown Wilmington, NC hotel, along with many others. With peaceful rooms, clean and quiet corridors and a short drive to many major companies, there's no better place for business travelers to stay. Depend on us to provide you with the accommodations you need for business or pleasure. Traveling with your four-legged family members? There is a $20 pet fee per day. Please contact the hotel directly.

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Room 1

Guest reviews


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based on 599 guest reviews
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NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
299
Verygood
 
208
Medium
 
62
Poor
 
14
Horrible
 
16
Business Business 109
Couples Couples 240
Family Family 137
Friends getaway Friends getaway 51
Solo travel Solo travel 24
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Plus Coastline Inn,Wilmington
  • 3
    « Long Weekend on a Holiday »

    Staff was very nice and helpful. The rooms are dated and are in need of repairs. Can only give a 3 rating because of this. It was nothing big, but just several small items in the room like the front cover of the heater/aircondition unit was just hanging and could not be put back in place. Stains on fresh sheets and towels. Still, had a great time and just overlooked the small items!

    3
    « Bleach Happy Housekeeping »

    Perhaps it's just one person who is heavy-handed, but all the rooms on the first floor were doused in bleach. Lucky for us the front desk guy was very understanding and patient. We found a room on floor 2 that smelled normal, but the fact that windows don't open is a huge downer. The rooms are small, but the view is nice and the location convenient. The lobby music adds ambience, but it leaks into the rooms which is rather unfortunate. They allow dogs, which is great and have a small area out front and some grass at the waterfront for DB. This hotel was ok for one night, but would not stay again.

    5
    « Best spot! »

    We love this little understated hotel on the river. Clean, pretty rooms, great view. Good breakfast too. Bring your own cocktails and appetizers out onto the 2nd story river dock and watch the boats, or purchase drinks from the fridge in the lobby. Walk the full riverwalk to great dinner, drink and breakfast spots. Walk to great shopping. Get out to Airlie Gardens and Dockside for lunch. If you really want the beach...it's not so far away.

    5
    « Wonderful Location And Staff! »

    We came to the Best Western Plus Coastline Inn for our honeymoon on October 30th for 4 nights. The guy who checked us in, Josh, was absolutely phenomenal!!! He was beyond accommodating, and extremely professional. In fact, all of the staff were warm, welcoming, and knowledgeable. The location is at the beginning of the River Walk, so you are in walking distance to all of the hot spots in terms of restaurants and night life. We didn't even have a real need to use our car while we were there. The view from our room was gorgeous, as it overlooked the water. Our room was spacious and clean, and the bed was oh-so comfy. Their housekeeping team does a great job. Although I am not much of a breakfast person, my husband is, and enjoyed it very much. We didn't use the gym, but from what we saw it looked better than the average gym you see in mid-range hotels since it had a few more machines. Whenever we come back to Wilmington we will for SURE stay here again!! Thanks, Coastline Inn!!

    5
    « Nice place to stay and better value than the one down the street »

    We were in Wilmington for Ironman North Carolina. We booked our accomodations very very early - FEBRUARY for an October event. We planned to stay in town for three nights, but we could only get two nights - Friday and Saturday - at the other hotel. Best Western interestingly was very close, was less expensive, and had... only Thursday available. So we stayed at Best Western for the first night only. I wish we could have stayed here for the whole time. Besides being a lower rate, there was a complementary breakfast in the morning (very good), and was actually CLOSER to the convention center/finish line. Parking was complementary and easy. WiFi was included. Room was comfortable. Staff was friendly and helpful. When checking out, I left a bottle of Gatorade on the counter. The staff member quickly looked up my number and called me on my mobile phone before I had left the parking lot. Save! I really, really wish I could have stayed here for my whole trip. It wasn't in the cards. I would stay here again.

    5
    « Enjoyable as always »

    Things went smoothly even with pending crest of Cape Fear River impact following Hurricane Matthew. All staff encountered were professional and courteous during the entire stay. I always enjoy my stay at this Best Western and the price per night was reasonable

    5
    « great »

    staff was excellent, very enjoyable stay. I forgot a shirt when I checked out and the staff called me and left a message. When I got home they had my shirt. They offered to mail it to my residence for me. I have only good things to say about my entire stay.

    3
    « Outdated »

    Good location, excellent staff, but outdated hotel. Definitely overpriced. Competitors hotel was only $24 more a night and it was way nicer. I would definitely not choose to stay at this hotel again, and after 2 bad experiences this year I will not choose Best Western ever again.

    5
    « Great location and view »

    This hotel is right on the river and there is a walk outside that takes you all along the river through the downtown district. Every room faces the river and it is literally steps away from the visitors' center which you should definitely visit. They had so many helpful ideas about what to do and where to eat. The hotel rooms are not large, but very modern and look like they were recently refurbished. There is a nice complete breakfast in the morning and you can eat in the breakfast room or the small porch area outside. The front desk people were very nice and let us check in early even though they had to change our room to accommodate us. There is a big convention center in back of the hotel so the parking might get tight on a night when they have a large group, but we found that we didn't need a car since the location was so close to everything.

    5
    « Great People! »

    A group in town for a wedding. Great staff! Courteous, kind and helpful. Rooms were clean and comfortable. Complementary breakfast was sufficient and nice to have! Would def stay here again when in town....

  • 3
    « fine but bad damp »

    This hotel is well located and the staff are professional. Our only problem, which we didn't report because there is no doubt there was little they could do about it, was that the room smelt very strongly of damp. We tolerated it but other guests might not.

    5
    « Great stay during hurricane matthew »

    Staff at hotel went above and beyond during our stay the weekend of hurricane matthew. Everyone was super nice, patient and helpful which helped make an enjoyable experience out of a terrible weather weekend. The hotel is very nice and a great location, comfortable beds.

    4
    « Turkey Days »

    You are on site for the conference and close to great restaurants. Dock Street Oyster Bar. Wilmington and this conference is my yearly favorite. I'd like to register for next year's conference so I'll do that today.

    4
    « Girl's Weekend for Wedding »

    The Best Western was a short taxi ride to the wedding venue which was 128 South. Our 2 rooms were both furnished with 2 double beds which is very cozy for 4 girls so we opted to bring air mattresses which were a very tight fit. Friendly front desk and great help getting a taxi during a rainy evening.Nice updated bathroom. Breakfast is fair I would stay here again but never with 4 girls to a room.

    5
    « lovely time »

    The hotel and staff were lovely. My room was cozy and had a great view of the river. I loved the set up of the room with outlets near me so it was easy to plug in and charge devices while I slept yet they were still near me because let's face it I don't use the room clock for an alarm. Lastly, the access to the pier from the hotel was awesome. Though a public pier the hotel had hotel guest access and I spent the evening relaxing as the sun went down. Very nice.

    5
    « Best Western Plus Coastline Inn, Wilmington, NC »

    Best Western Plus Coastline Inn in Wilmington, NC was totally an awesome stay. The location on the river has beautiful views of the area and the Battleship. Many things in the area are in walking distance like boat rides, shopping, dancing and many places to dine. In addition there is a boardwalk for you to walk. We really enjoyed that. The staff at this hotel are very professional and helpful. You will not be disappointed! Will be staying here again in the near future.

    5
    « Awesome Views »

    Amazing staff, great views, and affordable. This was a great find, easy access to the downtown via the riverwalk and each room has a view of the river. Rooms were small, but nice. They have a private deck where you could have a beer and enjoy the river.

    5
    « Excellent hotel in downtown Wilmington NC »

    Friendly, helpful staff; clean rooms with widescreen TV; four pillows on comfortable bed; 3 extra AC outlets on desk for laptop or charging phone; waterfront hotel close to downtown (less than 1 mile); railroad museum next door; free paved parking lot in front of hotel; free WiFi easy to access; free breakfast with egg/cheese omelets, pork sausage, bacon, waffles, cereal, and juices opens at 6:30am.

    5
    « Excellent Customer Service and Hotel »

    This hotel, was so nice, and the staff were wonderful. Every front desk clerk, was kind, and very accommodating. This hotel also serves a free, full breakfast, which is awesome when you are traveling with kids.

    3
    « Good location »

    The best part of this hotel is the easy walking distance to downtown Wilmington District, The hotel staff were very friendly, breakfast was basic and the fitness room wasn't well maintained, the running machine did not work. The rooms are old, dated and need modernising, the safety deposit boxes are kept at reception and there is no outside seating area and our room overlooked the river but there's no balcony or windows that can be opened.

  • 5
    « BEST HOTEL I EVER STAYED IN »

    I have stayed in many hotels in the US including the Plaza and the Trump NYC - nothing beats the coastline Inn Wilmington NC - value for money - unique and beautiful hotel in such a perfect setting - everyone so friendly and helpful - felt like home - will be returning there for sure - hope nothing ever changes here - love so much that this hotel does not discriminate against pets - any room is available for them - a delightful visit - we extended our stay

    4
    « Business Stay »

    I recently stayed at the Best Western Plus Coastline Inn. It was an enjoyable experience, but the bed was very uncomfortable. Overall, I would stay there again mainly because the staff made the trip very pleasant.

    4
    « A very nice place to stay »

    As a business traveler, I'm loyal to my favorite hotel chain, except when they are full! So I chose the Best Western for my week long stay. I really like this property. I love the free self parking. They have a complementary breakfast which offers a wide range of breakfast options and my favorite, bottomless coffee! My room had a wonderful view of the river. The rooms are well appointed; mine had a king bed AND a couch that has a pull out bed. Also, they have a fridge and many other items you've come to expect at any other hotels. I think my family of four would do well in a room such as this. The people are friendly and felt they provided great service. Is there anything I don't like? The result of the in-room coffee maker is very bad coffee. I tried it once and decided to wait till breakfast which was light years better! I think the biggest compliment I can give a hotel is to join their loyalty program and I did because if all Best Westerns are like this I want to keep coming back.

    5
    « Resort Level Service »

    The most incredible thing about this hotel is the level of service you receive. The service at this hotel is more like what you may expect to receive at a resort rather than hotel. Everyone on the staff is courteous and polite, and I do mean everyone - every clerk, every housekeeper, every maintenance person. Not only are they extremely pleasant but they go out of their way to try to make sure you are having as comfortable a stay as possible. The rooms are well kept, exceptionally clean, and comfortable. Every single room has a water view, which is a nice bonus! I would recommend a room on a higher level to have the best views, but truthfully, any room would be enjoyable. The men and women at this hotel define excellence in customer service.

    3
    « Good value, but some downfalls »

    Pros: Pet friendly ($20/day charge), River views, walkable to downtown, free bfast, reasonable rates. Cons: Bugs in our room (lots of ants & flies) Strong musty smell, king suite had a tv in the bedroom but not in the sitting room (but had a spot for it), and tiny bathroom. Not our best experience with best western but overall a good deal.

    5
    « Great location and friendly staff »

    Thee staff were very pleasant and went out of their way to help us. The hotel was very clean and well maintained and the service was great. Great views as all the rooms faced the river. I will definitely recommend this hotel

    2
    « Not what I expect from Best Western »

    I was surprised with the hotel in Wilmington. It wasn't what I expected from a Best Western. The lobby was very small. The room had a musty odor and the A/C was rather noisy. The bathroom was rather small although clean. When they cleaned our room, they didn't leave any towels but upon calling the front desk, they immediately brought some. I wouldn't recommend this hotel to anyone and will not return.

    5
    « Best Western Wilmington »

    Excellent hotel and very friendly staff. We were new to the area so they offered ideas of things to see and places to eat. The hotel is very clean and offers an outstanding view of the river. We will definitely come back when we are in the area. One of the best hotels for the money.

    5
    « One-of-a-kind room! »

    My wife and I just recently got married and took a mini honeymoon to Wilmington. We booked the "Tower Room" at this hotel, and it gave us the best views and layout I've ever experienced in a hotel room! If you're looking for a room with the absolute best views, sunlight, and uniqueness, book the Tower Room! Multi-levels of amazing and separation! It rises above the rest of the hotel and overlooks the river from multiple sides. You also have a magnificent view of the USS North Carolina battleship, and if you're lucky the Coast Guard cutter Diligence will be docked for port. We caught it one day during our stay, and was able to watch it cast off for their next 10 day trip. The views are so amazing we never shut our window curtains and blinds...not even at night. The upper loft level offered a very comfortable king size bed facing the river. The lower level had a living room with a mini kitchen. The bathroom was enormous. Very nice walk-in shower and even a nice separate soaking tub. The place was very clean and organized. The entire staff was extremely nice, pleasant, and helpful. Haven't seen that kind of customer service in a long time. Maintenance had a handful of trouble areas. The downstairs TV didn't work (which didn't matter to us...there's a TV upstairs too). It was much hotter upstairs in the loft than it was downstairs (there was only 1 vent upstairs in the loft). Some of the furniture was pretty worn with scrapes in the wood, etc. None of that stuff would prevent us from booking this room again though! One special note...if you need internet during your stay, you'll have to go into the lobby or a common place. Internet in the Tower is horrible and doesn't work hardly at all (even though it has it's own connection). Breakfast was surprisingly good, and even had fresh fruit. The pier attached to the hotel was a nice plus. You can literally walk everywhere downtown. The hotel is on the Riverwalk, which is a very scenic and enjoyable walk along the river and entire length of downtown. We walked it several times during our stay. You can even take the water taxi across the river to the battleship, which was very convenient. Lots of great restaurants within walking distance too! Wrightsville Beach was only a 20 minute drive as well. I hope to make it back to this hotel sooner than later, and book this same room! Hopefully the small maintenance issues will be worked out by then. Check out my pics to see what the room looks like...you WON'T be disappointed! Another tip, if you don't do well with stairs, stay away from this room. The staircase from the front door to the living space is lengthy, and then another staircase from the living area to the bedroom loft.

    5
    « Great »

    We had a great time! We stayed because we had a class reunion next door and it was so convenient and relaxing at your hotel. thank you for your service. we live in Wilmington and rarely travel but will definitely go to a best western if we ever travel in the future.

  • 5
    « Extremely Impressed »

    We were truly impressed by the experience we had at the Best Western Coastline Inn in Wilmington - the facility, room, public areas, breakfast area, exercise room were all modern, clean and in top working order. The location , right on the river front was perfect - we loved looking across the river at the US N. Carolina battleship and havign a train museum right in the parkign lot. The directions were easy to follow and parking was ample - we defintley will be returning.

    5
    « Can't wait to come back »

    I had a great time . The staff were excellent they were friendly and courteous. They gave me great information on fun things to do in the area. The staff helped me save money by telling me about the affordable places to eat in downtown Wilmington. I would certainly go back they made the trip really enjoyable.

    3
    « Don't use "Booking.com" »

    We arrived late and checked into the fully booked hotel without issue. However, we saw a couple trying to check in from Ontario Canada. They had driven to Wilmington, NC from Canada after booking a room on "booking.com." Well upon arrival the hotel never got the reservation. The manager was yelling at "booking.com" on the phone trying to get them into another hotel. Good for him. The family had been waiting for a few hours trying to get a room because the city was sold out of rooms and their child was screaming now and upset. We found our room very nice with a nice river view. The bathroom had a rain shower without a door we enjoyed. It was a big shower. However, housekeeping missed a few spots and they lost points for that. For example, water spots on the glass shower screen, a dusty toilet paper holder, and in general small things that needed better attention. The bed slept well and I had a nice view in the morning. We ate breakfast in the hotel. A very attentive attendant was working in he area taking care of things nicely. The area was small with only 4 tables but additional seating was provided against the wall around the room. I believe the breakfast room was an old hotel room. Breakfasts are becoming an expiation of guests nowadays. This room needs to be larger. The food was good and had a good variety. I recommend it. Parking was easy in a large lot in front of the hotel. After visiting the Battleship North Carolina we returned to the room. As we entered the lobby guess what? Another patron was standing in the lobby without a room. They too had used "booking.com." There is no pool but within walking distance. There are small "chick" stores. There are benches for men to wait upon. A very small railroad museum is just outside the hotel lot in walking distance. This really would be a nice romantic hotel, if it only had a pool. In any event, the view was nice and for the most part everything was clean.

    4
    « Good place to stay with wonderful river views »

    Good location close to Front Street where lots going on. There is a free trolley which passes the entrance to the car park about every 20 minutes which can take you into the historic district if it is too hot to walk or you don't want parking meter charges. The hotel is clean and the staff helpful. The river views fabulous. They do a complimentary breakfast which is perfectly good it covers all the basics. The rooms on the small side we had a double and the bathroom was what estate agents might call bijou that's small to you and me.,

    5
    « Nice place to stay »

    Nice place to stay. The hotel staff is accommodating and pleasant. The woman at front desk was friendly and helpful. Rooms were clean. We had a nice view of river. We have always had good experiences at this hotel.

    5
    « Pleasantly surprized »

    First time staying at this location and it was a lovely experience. Beautiful view of the river. Staff were friendly, and the rooms were clean. Easy walking distance to shops and restaurants. I recommend this hotel to anyone traveling to Wilmington. AND they are dog friendly!

    4
    « Pleasant Stay »

    Rooms are a little small but comfortable and clean. Breakfast was excellent and the front desk staff were very friendly and helpful. We were there in 98+ degree weather and our room remained very cool and comfortable. We had a lovely view of the river from our room.

    5
    « Best location for a workshop. »

    Really nice place with great views close to Riverwalk. Shared parking lot with Coastline Conference Center. Walked directly to workshop. Especially nice is the wooden ramp from the parking lot to the entrance. No need to carry stuff up steps. Night staff very welcoming and helpful. Room was very nice, clean, and oh so comfortable. The walk in shower with the rain shower was the best! The towels were thick and fluffy and plentiful. I had a king, and was surprised at the spaciousness of the bathroom. The sheets were baby blanket soft and thick. Best I've ever slept on. Elevator and stairs to room levels. TV and wi-fi worked great. Breakfast was plentiful and varied. Seating area is on the small side, so timing when you eat is important. Hotel walkways go right to riverwalk to shops and restaurants. Water Street to Grace or Front Street gets you to shops and places to eat within minutes. Hotel faces Cape Fear Community College parking deck. College town atmosphere. Lots of people out and about even after 10 pm. Feels very safe to go out at night, even for a 60 something grandma traveling solo. Mostly foot traffic here. Lots of pedestrian walkways. Walked around for 90 minutes before getting dinner. Grace's is the place to go! Fresh caesar salad with grilled chicken and drinks for less than $15. Brent and his staff made me feel right at home. Will definitely come back here next time I go to the beach.

    5
    « A very enjoyable stay at a very nice hotel! »

    Our room was on the second floor with a beautiful view of the Cape Fear River and we had access to the hotel pier overlooking the river. Less than a mile walk to Downtown Wilmington and access to the River Walk. We enjoyed our stay and the continental breakfast prepared each morning. There were eggs, bacon, sausage, cereals, oatmeal, yogurt, muffins, waffles (make your own!), coffee, apple juice, orange juice, and milk. The breakfast times were good (6:30 am to 10:30 am). We had a very enjoyable stay at this hotel and it was a great price for the three days we stayed!!

    5
    « Best Western Plus in Wilmington NC - Super! »

    The BW Plus Coastline Inn was a nicely appointed place with super employees, nice and clean accommodations, and great breakfast. It is close to downtown and next to the Convention Center. Highly recommended.

  • 5
    « A wonderful stay! »

    My son and I stayed here Mother's Day weekend. Someone decided to stay an extra day so we were given the tower room. It was a serious upgrade. It had a panoramic view of the river. We were truly in the heart of Wilmington.

    4
    « Nice place for pets but outside smokers are here too. »

    Nice place with good views. Pretty quiet. Staff good. Cleaning staff very helpful. Great place for pets! However, there are smokers here too in front of the lobby and in the breezeways. This is a problem if you despise like cigarette smoke, like us. But, it is manageable and not constant. Wilmington itself is full of smokers so I guess it's the culture and area. I'd stay here again(hotel) but not likely to visit Wilmington again.

    5
    « Great Hotel »

    This is our favorite hotel in Wilmington. The customer service of the whole staff can't be beat and the river view from the rooms is great. Right on the riverwalk you can easily walk and explore the downtown area but you aren't in the "noisy" part of town. The only thing that would make this hotel better would be an outdoor pool.

    4
    « Nice View and Kind Staff »

    The hotel was very pleasant and nice. The view from our room was very nice. The only downside is that we had 5 people staying in a single room. The rooms are smaller. That is alright because it was an overnight stay. We had a Uhaul trailer that they had a lot of room for us to accomodate our stay. The continental breakfast is very good and worth it. This city has 2 hotels on the river walk but this one is worth trying it out.

    5
    « What a great staff! »

    We arrived at this hotel in the middle of a horrific summer squall, non-stop lightening and blowing rain. After about 15 minutes, when the storm did not abate, he and the front desk manager and a housekeeping person came out to help me get inside the hotel (I have trouble walking, especially on wet slick tile steps. They could not have been more accommodating - keeping us in the lobby, as our room was on the top floor, and accessible by elevator only, with the power in and out, good thing to just wait! After a good 45 minutes we felt safe enough to go up to our room which was very nice. Out the window was a beautiful view of the river below, with the Battleship North Carolina and several other large ships. After a short rest we went downstairs to ask for directions to a restaurant and Josh, the front desk manager was so helpful - he even printed a map for us that even I could follow! Next morning, same thing, he was just getting off and stopped to recommend a breakfast/lunch eatery and again gave explicit directions. It's so nice to stay at a place where the staff is so helpful and so cheerful while doing so! Good job Best Western!

    4
    « Great place! Wish there was a microwave in my room. »

    Great hotel. The staff are very friendly and will do anything to make your stay better. The only thing I did not like was no microwave in my room. Only the suites have a microwave. There is a microwave available by the laundry facility but I prefer to have one in my room.

    5
    « Right by the river and you can see it from the room »

    Great room, really helpful staff and a good breakfast. Fab location and view of the river. Really all the good things you want after a long day traveling. The room was well portioned on the Third floor with lifts. Breakfast was good with plenty available and a good choice.

    5
    « Fabulous Location »

    We find the Best Western hotels in the USA are all of a certain standard and this one did not disappoint. The hotel is located next door to the Railroad Museum, a convention centre and also the visitor centre, which is very useful. There is free parking (a shared car park for all of the neighbouring properties). Reception will give you a ticket to place in your car. The reception staff were friendly and helpful. There is a small kiosk behind reception desk with various drinks and snacks. The room (on the third floor) was clean and comfortable with a lovely view of Cape Fear river and Battleship USS North Carolina on the river (now a museum). You can take River Walk from the hotel to the historic district in less than 10 minutes. The hotel has it's own pier, the upper level is for guests only. A peaceful location to watch sunset from. Breakfast is on the third floor. There's a good selection of food but the room is quite small.

    3
    « Not truthful about pet rooms »

    We stayed for the 4th July. The room was fairly nice and clean, but we wanted to be on the 2nd or 3rd floor to see fireworks. We were told only the 13 rooms on the first floor were pet friendly. Later in the day we saw multiple dogs going up the elevator to higher floor rooms. When I asked the front desk, I was told since all the pet friendly rooms had sold out, they were allowing pets to be in the other rooms. These people should have been told the rooms were sold out. Even if these rooms are "deep cleaned" as I was told, dog hair gets everywhere and can still affect nonsuspecting people with allergies. This was very deceiving of the hotel.

    5
    « GREAT PLACE TO STAY DOWNTOWN WILMINGTON! »

    We have stayed at this hotel many times and we are always very satisfied. The service is always excellent and the staff is always accommodating and friendly. The hotel is convenient to downtown on the river. The boardwalk is in front of the hotel and is great for morning and evening walks. The hotel is pet friendly but I have never smelled or seen any evidence of pets being in the room.

  • 5
    « Great Stay! »

    Excellent location and super nice staff! Located on River Walk with easy access to downtown Wilmington. The view was fantastic, and our rooms was well appointed and spotless. Enjoyed the complimentary breakfast.

    5
    « Very Friendly Staff and Excellent Place to Stay »

    Wife and I decided to take an overnight trip to Wilmington, NC. The Best Western Plus had a suite within our price range with a river view. The staff was very friendly and check-in was speedy and we were able to check-in before 3pm. The breakfast was excellent for continental like at most hotels. We will stay again the next time we are in Wilmington.

    5
    « Excellent hotel in all aspects. Good value »

    Having stayed at hotels all over the world, I rate the Coastline Inn, Wilmingtron, NC, as one of the best. Our rooms (2 ) were immaculate, as was the lobby and breakfast area. The bed was comfortable; hotel staff were friendly and efficient. When we asked for a recommendation for a pizza delivery, the desk clerk quickly recommended a family owned restaurant. We tried her recommendation and could not have been more satisfied! Delicious pizzas and reasonably priced--No delivery charge--just whatever one wanted to tip.

    5
    « The Best »

    This is the 2nd review I have written on this motel. In short, we plan trips from Mississippi to North Carolina just so we can stay here. That is how much we love coming to this motel. We have stayed at the BW 5 times in the last 5 years. If you come, you will return

    5
    « Always a great stay. »

    2nd time to Wilmington and 2nd time at the Best Western Coastline Inn. Convenient location just a few minutes from downtown on the Cape Fear River walk, the hotel is a great base of operations. Add to that a helpful staff, a pretty darn good breakfast and reasonable prices -- you have a winner.

    4
    « A good experience.... »

    The hotel is in a great location with beautiful views of the river, staff members are friendly and very helpful, free breakfast and free parking are definite perks! Only negative was the price (steep, we thought). We were in town for a wedding and didn't have many choices on lodging, but would probably stay here again if the price is right.

    4
    « Beautiful view »

    This hotel has a beautiful view of the river and literally steps from the river walk. The Marina is right next door alongside the convention center. Downtown is a short walk away. The only negative thing I have to say is not to get a room on the 3rd floor. We stayed in room 310 which is right across from the breakfast room. There is a breezeway with tables due to small space to eat. It opens at 6am, and I guarantee you that if you stay on the 3rd floor, you will be awakened by noisy guests eating right outside your door very early! Other than that, the staff could the more friendly and the room more accommodating.

    3
    « Great Location for Wilmington's Waterfront Area »

    A really great location well within walking distance of the Wilmington waterfront and many fantastic restaurants. The River Walk is readily available for nice evening or early morning walks. Once the River Walk is completed to the north and the Market Street bulkhead repairs are completed the waterfront area will be even more user friendly.The facility has become dated and needs remodeling, but rooms seem to be maintained very well for an aging facility. The staff was extremely friendly and courteous.

    4
    « very nice Hotel, nice river views,nice river walk outside »

    We stayed at the Best Western. This is a nice Hotel on the river walk with river views from all rooms. We loved the location on the river and you can walk to restaurants and shops. I would highly recommend this hotel.

    4
    « nice litt;e getaway »

    This hotel is about location which is right along the river walk. One can just step out of the hotel and walk along the river until you get to the historic district. There you can find all of the restaurants and bars enabling you to enjoy the nightlife Wilmington has to offer.

  • 5
    « Excellent location with fabulous staff and comfortable rooms »

    This hotel is very quiet and located on the Cape Fear River with distant view of the USS Wilmington. Many wonderful restaurants and sites are available within easy walking or driving distance. There is a pier that is accessible from the hotel itself. All of the staff were extremely friendly and attentive throughout our stay. The rooms are a bit small but have everything needed for a nice stay. Beds are very comfortable with awesome showers! Also, we found the complimentary breakfast to be more complete than in some hotels that we have had to pay for it. We will definitely return!

    5
    « Beautiful views, quiet, good service, and walking distance to everything!!!! »

    This place was great! it is not luxurious, but it was exactly what we wanted. We wanted to be able to walk to all of the downtown bars and restaurants, yet have a nice quiet hotel on the river. This hotel was exactly that. The continental breakfast was excellent and the lady that monitors the area was very kind and hard working. Actually, all of the staff was very friendly!

    5
    « Absolutely Wonderful! »

    Gorgeous location. I loved waking up to beautiful views of the river. Within walking distance to everything in historic downtown, which my family and I definitely took advantage of. More than anything, I was especially pleased with how friendly and hospitable the entire staff was. Everyone was welcoming, friendly, and went above and beyond to make our stay enjoyable. I will definitely return and recommend!

    4
    « Beautiful location »

    Nice hotel, is situated on the river and all rooms have a river view. Hotel is very clean and beds are comfortable. The continental breakfast is better than average. On the river walk and in walking distance to many bars and restaurants. Would defiantly stay there again.

    5
    « Business Trip »

    I have stayed at this hotel many times. It is well maintained with a great location. You can park and walk for pretty much any activity you wish. The staff is always very helpful. I would definitely recommend for business or pleasure.

    3
    « Conference hotel »

    So I came to this hotel for a work conference. When my wife and I first got to the hotel, the front desk staff was very in the ball. Which made check in easy and painless. As we were moving our luggage in through the lobby toward our room, the front desk worker had a remote to the door and they would open it for you. Our room was a little complicated to get to with a luggage cart because there were some turns that were a bit hard to negotiate, but it was nothing I could not handle. When we opened the door however we were a little shocked that the room was so small. I barely fit the luggage cart in because there was hardly any room in it. The room had a King size bed, which was a bit large for the size room we had. The bathroom was a good size for the size room we had. Would have liked to have had a regular door for that instead of the mini double door. The shower was awesome and it was great to use. The room was clean, however when housekeeping came by to clean we asked if they could come back later, but we really needed some towels. The lady said ok, and came back to clean the room later, however she forgot the towels. This hotel is located close to a lot of places to eat and there is a good view of the Cape Feat River and the Battleship North Carolina. Overall it was a decent hotel for a couple of nights stay for work.

    5
    « Very accommodating hotel »

    We stayed at Best Western PLUS Coastline because my son was getting married in Wilmington. My daughter had her 3 children (two of them babies) and this hotel allowed us to checkout at 1:00PM. This was extremely helpful because we're not from the area and had no where to take the babies before the wedding. I've never stayed in a hotel that allowed such a late checkout. I will definitely stay here again.

    2
    « Clorine cleaning products overwhelming »

    When we came into our room, the smell of chlorine overwhelmed us to the point we got headaches. Later we found out that the cleaning staff "really likes to have everything to have a clean smell" and had obviously liberally used Tilex (which we saw in the cleaning staff cart). We were offered three other rooms, two of which were on the same 4th floor as the original room and another on the bottom floor where pets were obviously allows from the strong smell that "welcomed us." We opted for the strong chlorine smell over the pet odor.

    4
    « Modern, comfortable, nice view of river »

    All of their rooms are on the waterfront. They all have a nice view of the river and the top of the battleship USS North Carolina peeking over the trees from its mooring place just across the river. Suites on the south end offer an even better view. The red brick, modern building has parking right in front. The Visitors Bureau and nearby train museum share the same parking lot. The hotel is easy to access. Breakfast is served on the second floor, just off of the elevator.

    5
    « Excellent Hotel on the Waterfront »

    My husband and I were traveling from Charleston, SC and decided to stop in Wilmington, NC for the night. We selected the Best Western Plus Coastline Inn as it was on the waterfront and had good ratings on the Internet. Our expectations were exceeded in every way. I highly recommend this hotel for a comfortable, delightful stay!

  • 5
    « Southern Hospitality! »

    The Best Western Coastline Inn was absolutely perfect for our high school reunion group from upstate New York.. We were treated to gracious, efficient hospitality from start to finish! Everyone exclaimed over the lovely, riverfront rooms and easy strolling access to downtown Wilmington. The gathering space and facilities at the conference center were great. And the staff was incredible! Thanks for the Southern Hospitality!

    4
    « Birthday getaway »

    You really can't beat the location of the Coastline Inn. The view from our window was the beautiful river and USS North Carolina battleship. Walk to everything downtown via the boardwalk just outside the hotel.

    5
    « Best Value on the River in Wilmington »

    My husband and I were in Wilmington the previous week and stayed at a Hilton-connected property, also on the river. However, the Best Western was both less expensive and much nicer than the Hilton's offering. The staff were consistently friendly and helpful. What a find!

    3
    « Great Location »

    Location is the best part of staying at this hotel. The rooms are nice typical hotel rooms however they are a bit small. The service was good, the room was clean and the convenience of being able to walk everywhere with a pretty view was the best. The rooms are pricey in my opinion, just paying for location. It was a nice stay, just nothing spectacular.

    4
    « Great location and nice hotel »

    I've stayed here twice in the last 2 years with my wife. Location is great. 5-10 min walk to any downtown destination and great views of the water from your room. Beds are comfortable and rooms are clean. Breakfast each morning consists of coffee, milk, oj, cereal, instant oatmeal, instant grits, scrambled eggs, bacon and you can make your own waffle. Only complaint I have is they only have 1 waffle maker and it takes 2.5 mins to make a waffle so sometimes it gets backed up. Would be nice if they had 2 waffle makers.

    5
    « Coastal Retreat »

    This was my first trip to Wilmington and won't be my last. I always do my homework on choosing my hotels. I hit the jackpot on this trip! I was concerned about the outside entry to rooms but once I got there it was laid out very well. We stayed in the tower room. Although you must navigate the stairs with your luggage, reaching the room, the views are tremendous! Almost 360* view. The bed was very comfortable, I need one at home! I recommend this room for a romantic get away. The staff is friendly and gracious. While they were all great I want to give a big shoutout to annitreace. She was so helpful when we checked out and she has a beautiful smile! We were a short walk from shops, bars and great food choices. I had a great weekend and can't wait to return.

    4
    « Pleasantly surprised »

    Hotel was right on the water, walking distance to charming downtown Wilmington. Staff was very attentive and helpful. Room was well appointed and the bed was great. I was attending a conference and my wife was accompanying me. We took full advantage of the facilities and the shops and restaurants. I would highly recommend this hotel if you are going to be in the Wilmington area. Please go see the Battleship USS North Carolina, it's well worth the effort.

    2
    « A Disappointing Experience »

    The hotel's location was great. However, we must have had the smallest room in the hotel. The rug looked like it was never cleaned, and the furniture was very dusty. I am not a clean freak, but I was uncomfortable with this. I was afraid to walk in my bare feet! Ask for a large room with at least 2 beds.

    5
    « Try it, you will like it »

    We would stay at this hotel again in a heartbeat. Excellent service and extremely courteous. The river view was tremendous. The river walk was just outside the hotel and a wonderful way to start your day.

    5
    « Great Property in a Great Location »

    This is a very nice property in a great location on the waterfront in Wilmington. The room we had was a tad tight. Breakfast was very good with lots of options. We travel with our small furry child and this hotel was very accommodating. Highly recommend.

  • 5
    « Great Hotel »

    A last minute change of plans had us scrambling to find a dog friendly hotel near Wilminton, NC. Lucky us, we found this Best Western Coastline Inn. Warm & welcoming staff, lovely, immaculate room, and a great hot breakfast in the morning. We will definitely stay here again when we come back to Wilmington in the fall.

    3
    « Pretty Decent for the Price »

    I stayed at this hotel for a business conference. A discounted rate was offered for attendees. This hotel has an excellent exterior brick structure. The lobby is pretty small. The rooms have exterior doors but the hotel is "enclosed". I didn't get a chance to sample the breakfast, but there was a variety of fruits displayed on the 3rd floor. The room I had was a king bed, with river views. The bathroom was pretty well updated as well as the furniture. Overall this hotel was a budget-friendly option with up-to-date furnishings.

    5
    « Wonderful Hotel!! »

    We stay here every year for the Azalea Festival. It is a wonderful hotel and the staff are great. The Breakfast is always delicious and plentiful. The rooms are clean and the beds are comfortable. I love walking along the boardwalk and decks located directly behind the hotel on the River. No Complaints at all!!

    5
    « Great location and hotel »

    The staff are professional and helpful. The hotel is clean, safe and in a great location. While I didn't take advantage of the workout facility, the breakfast is very good - hot items, lots of fruit, and many other options.

    4
    « Great Stay »

    We had another very nice stay at the Best Western Coastline Inn. The staff is so friendly and helpful and the view of the boardwalk and battleship is an added bonus. We like the fact that you are kind of tucked away and not in the midst of all the traffic but still an easy walking distance to everything Wilmington has to offer.

    5
    « Historic and beautiful »

    With the train museum next door and the river out back, this is truly a neat place to stay. Very close walk to everything you would like to do downtown / on Water Street in Wilmington. The exterior of this affordable hotel is beautiful whether you are parking in the front by car or the back by boat :)

    5
    « Quite but close to downtown »

    Stay every time I'm in Wilmington Staff if so friendly and they remember my name when walking in the door. They have upgraded to suites when they can Every floor overlooks the water and you can see the battleship Easy and safe walk on Boardwalk to downtown

    5
    « Peaceful, Great Location and Dog-friendly »

    Stayed a couple of nights in March 2016 with my dog. The hotel was clean, staff friendly and helpful. Dog potty areas were convenient and clean. Only problem was the toilet leaked one night, but it was only intermittent. Would definitely stay here again...on the river with view of USS NC and easy walk to main historic section.

    4
    « Great Location »

    Rooms was a little small but the character of the room and hotel in general was great. Room was clean and had no issues during our stay. We spent three nights over Easter and would recommend this hotel to anyone. Staff was very polite and helpful. Breakfast was better than most but still a hotel self serve breakfast.

    4
    « touring wilmington NC »

    Good location, very friendly / helpful staff. All interactions very pleasant. Nice facility, get a room with a river view, interesting ship traffic from time to time. Only thing I could suggest is the breakfast room is really small, no problem if you're taking things back to your room, but finding seating at a popular time can be a challenge. Wifi worked well. I'd re-book if going back to Wilmington.

  • 3
    « Decent and Convenient »

    Conveniently located and on the water, this hotel seemed nice for the price. Unfortunately, my stay wasn't so nice. Upon checkin, I was given a third floor room overlooking the water until I mentioned that I am accompanied by a service animal. After finding out that I had a disability and was going to be accompanied by my service animal, we were immediately reassigned a first floor corner room across from the service closet. We were aggressively awakened before sunrise each morning by the slamming and squeaking wheels coming in and out of the door about three feet from ours. There was also beeping from the golf cart that is parked outside our door. Needless to say, neither my dog nor my girlfriend got much sleep during our stay. I felt discriminated against and won't be returning.

    5
    « Beautiful hotel and area »

    This hotel was ideally situated in Wilmington, NC, directly overlooking the river. It was in close proximity to lots of food establishment and stores. The accommodations were exceptional. The bedding was comfortable and stylish, the room was clean and the views spectacular. The breakfast bar was adequate for a quick bite before getting back on the road. Great place and we would stay here again if we come back to the area.

    5
    « Great Place to stay in Wilmington »

    Great location, great amenities, great staff! Arrived a day early in Wilmington and had to make last minute reservations here because hotel we had booked for next two days was full. Stayed next two nights at a different downtown hotel--no comparison. Best Western head over heels nicer and less expensive. If we go back to Wilmington, we will definitely stay here.

    5
    « Friendliest Hotel »

    One of the nicest, cleanest and people friendly hotels we have stayed at. The location was great. There was a wonderful river view a great historic River Walk, lots of Restaurants and bars within easy walking distance . For those who travel with pets the hotel is pet friendly with a nice manicured area to take your dog to. As far as security the hotel only has one entrance in and out and that is through the lobby. One of the best pets is that it is all exterior corridors.

    5
    « Awesome stay! »

    I went to Wilmington to attend my niece's wedding ... staff was always courteous and accommodating. Weather couldn't have been nicer. Wedding was held right next door in the events center and it was wonderful ~ beautifully decorated and then we had dinner and dancing in the same building! It was a wonderful afternoon...

    3
    « Price Hike / Fight »

    The price of the hotel went up during my search, so I felt rushed to book. The hotel was surprisingly crowded, noisy, and there was even a fight in the parking lot. The people in the room next door were LOUD.

    5
    « Very courteous and helpful staff »

    Nice hotel in a great location. Staff was very helpful in booking our room and got me the particular room that I wanted. While wer were there they made sure that our needs were met. Also, great view of the river.

    5
    « Great hotel and location »

    This hotel was such a good little find. It is within walking distance to all of the shops and restaurants and gave us all that we required. The rooms were good for the price and offered us both a great nights sleep. The breakfast wasn't what you would call extensive but was good enough to get us going until we found somewhere else to eat. The staff were very friendly and professional.

    5
    « Fantastic staff! »

    Great location. Super staff. Continental breakfast. Clean rooms. This hotel is hard to beat. If we come back to Wilmington, this is where we will stay. The hotel is within walking distance of anything one might need. They even accommodated my request during the online booking for a hand-drawn cat to be placed on the bedside table for my fiancee. I forgot about that one until we checked in. I got a laugh out of the fiancee and laughed with the staff about it later. We had a good trip and the hotel played a big role in that.

    4
    « Easy-peasy good location »

    Let me start by saying that my husband and I live in Wilmington. We just wanted to have a little "stay-cation" for valentines day weekend. The price and location of the hotel were why we booked it. We wanted to go out Sat night and be in walking distanced to dinner and everything and then just have a place to crash. The best western was great. Check-in was super easy, our room was very clean and updated, and even though there was a wedding happening at the convention center and it was a sat. night we didnt hear any noise. We have stayed at the Hilton downtown before and I thought the decor and updates to the best western were much nicer, even though its less expensive. Would definitely recommend!

  • 5
    « Great Value and Great Location »

    Needed downtown hotel for seminar. place was nice, clean, and good value. Parking was easy. Good simple breakfast. rooms had updated furniture and showers. Convenient to downtown restaurants and shopping

    5
    « Outstanding place to stay »

    This is a good one, business or pleasure. The staff is very friendly and the do all the can to make the stay pleasant. From check in to check out and everything in between its all good. House keeping is top notch the breakfast is above average. They are located near enough to downtown to walk and there are some very good places to eat near by.

    1
    « Hard beds, extremely loud, no security, freezing room »

    We arrived late, and the heat was not on in the room. It was in the 40's, so the room was freezing. The bed was hard as a rock. Every time one of the adjacent units' doors was closed, our entire room shook. The gate to the riverwalk was frequently left open, meaning anybody could walk right up to your door.

    5
    « Perfect Riverfront Location, Pet Friendly! »

    A gem of a hotel right on the Riverwalk in downtown Wilmington. Pet friendly with very friendly hotel staff! Drive in and walk the rest of your trip! The bed wasn't the most comfortable but the room was very clean. We really had all that we needed. The pet policy allows two dogs up to 80 pounds each, for $20/day. Other than La Quinta's incredible no fee pet friendly policy, this is one of the best for those of us with mid-size dogs! It was nice waking up to the view of the river and the USS North Carolina.

    4
    « Great location »

    First time stay friendly staff ....will definitely be back... great downtown location.. staff went above and beyond to get us checked in..helped park my car..parking lot was full due to conference center event... room was very clean...great shower..had everything I needed

    5
    « Lovely hotel on the water »

    Great hotel for a good price plus an excellent breakfast included. Very nice view of the water and walking distance to great restaurants. Bed was very comfortable and they were very nice about a late check out.

    4
    « Got the job done »

    Clean hotel, located close to downtown. If it wasn't 30 degrees outside could have easily walked to all the bars/restaurants. Bathroom in the room was redone and pretty nice. Hotel lobby very tiny. Staff not too friendly. Large breakfast selection and coffee was pretty good too. Nice to overlook the water.

    4
    « ON the river! »

    There are many stellar reviews for this hotel. We stayed two nights recently. I booked the room from my phone on the way to Wilmington. We were greeted warmly by the font desk and they indeed had our reservation. We ended up with a first floor room facing the river. The room was ADA compliant with a roll in shower - we didn't need that, but I must say, it makes for a nice shower! The room was very clean, a little on the small side, but plenty for two people for a weekend. Breakfast is typical continental with a few hot choices (waffles, weird eggs) and plenty of hot coffee. We were also pleasantly surprised by a pretty decent fitness room with weight machines and three cardio choices. I would suggest having some sort of anti-bacterial wipes to wipe down equipment after use. Overall, for just over $100 a night with free parking and free breakfast, this is a good deal - book online as calling the hotel directly was quite a bit more!

    5
    « Best Western - Best Stay »

    We booked this because it was dog friendly, but the overall experience was fabulous. Each employee we came in contact with was happy, courteous and happy to help, shout out to Roz at the front desk. Rooms were clean and comfortable. Towels were soft and fluffy. Breakfast was surprisingly fresh, well-stocked and good, right up until the end. Dog area had nice grass, easily accessible and well-stocked with bags. Only comment - Guests, please pick up your poop! There is no excuse not to! Don't ruin it for the rest of us!

    4
    « Great Downtown location. »

    Love staying at this hotel. In the historic district but not in middle of the crowd. Walking distance to bars and food. Enjoy walking the river walk that leads to hotel. Railroad museum right in front of hotel is interesting. Daughter loved the Polar express night there. One Bedroom was kinda small and could use an update but is suitable.

  • 5
    « Beautiful View, Very Restful »

    Beautiful, riverfront view. Unlike many hotels, the bed was super comfortable with lots of pillows. Very comfortable room. Breakfast was good, but was staged in a small room, so get there early. Very pleasant staff.

    5
    « Right on the River »

    Loved the location - reasonable rate for pet friendly hotel. Clean room, comfy bed; and fur baby made very welcome! Convenient to historic downtown for shopping and dining. Everyone was very friendly!

    5
    « BW Coastline Inn »

    Great location on Cape Fear River and for downtown Wilmington walking/shopping/dining. Helpful staff with nice clean rooms; well lit and secure area! Easy to park and very friendly hotel. Nice view over the Cape Fear River and easy walk into the town where there are great beer breweries and great places to eat and drink. No bar/restaurant onsite but nearby amenities.

    5
    « Nice hotel on the water »

    This hotel is very nice, clean and a beautiful view of the water and the USS North Carolina. I have been staying here for 8 years and the staff always goes above and beyond to make your stay the best it can be.

    5
    « My stay »

    Very clean rooms. Staff very friendly, and helpful. Just an overall very good place to stay. Close to many restaurants. A shopping mall. I could see the USS North Carolina from my room. Right on the river.

    4
    « Lovely hotel and great location! »

    Helpful staff, nice clean room, loved the rocking chairs on the veranda! Easy to park and very friendly hotel. Fab view over the river and easily walk able into the town where there were several places to eat and drink. No bar/restaurant onsite but nearby amenities. Loved Wilmington it was a great trip!

    4
    « Great Location Great Getaway »

    This hotel is located on the Riverwalk and is within walking distance to all of Downtown Wilmington. The view was very nice. The rooms are very clean and sufficient for our needs. The staff was extremely friendly and pleasant. We experienced no problems whatsoever. The free continental breakfast was limited but filling. The waffle maker made it all okay.

    4
    « Beautiful view of Cape Fear Rive! »

    We stayed over Thanksgiving weekend with our family, (my husband, me and 3 kids, 1 of which was a baby) and had an amazing time. Wilmington is a gorgeous city and this hotel was truly a gem. Our room was spacious with a kitchenette, separate bedroom from living room and big bathroom. Which is a treat for our big family to find an affordable hotel with space for us all to breath. We did stay in a King Suite on the 4th floor and all windows overlooked the Cape Fear River for gorgeous sunrises and sunsets. The hotel was in walking distance of restaurants and shops and was a quick ride over to the battleship and not far from the beach. There was also a model train museum right next to the hotel that was set up with Christmas lights that was fun o see as we entered the hotel. The hotel staff was very kind and courteous and parking was free!! The only cons I would say would be the continental breakfast was not the best and the rooms were a little dated. Neither of these reasons were a big enough problem for us to complain. When we go back to Wilmington we will stay here again!

    5
    « Best Value Ever »

    Friendly and helpful staff. Beautiful view on the water. Comfortable accommodations.I stay at this hotel every December for a group trip and wouldn't change a thing. Limited breakfast selection, but enough to get your day started.

    3
    « Recommend, but firm mattress »

    If it weren't for the firm mattress, I would stay there again. The staff were nice/helpful and pleasant. The room was updated, clean and the décor was nice. There are so many great food places within walking distance. The breakfast option is very limited.

  • 4
    « Good base or this historic city »

    The hotel was good, the welcome was friendly and during the stay staff were very helpful and friendly. The hotel is right on the waterfront and has a good view of the USS North Carolina. Breakfast is provided in a very small room.

    3
    « Waterfront Hotel with Great River Views! »

    The location of this hotel makes it a great place to stay. It's right on the water with beautiful river and Battleship views and the River Walk is right outside the door. My room was very clean, quiet, and the free breakfast each morning was very fresh and the eating area was spotless. You are only 2 blocks away from Front Street, the main drag with scores of great restaurants. I'll be coming back here again real soon.

    5
    « best western wilmington- Coastline »

    This hotel is very well located on the river boardwalk . The old town is very easy to walk to . The buildings are modern and well maintained . The hotel was full during my stay but my room was still quiet. Staff were very helpful on check in.

    5
    « Great hotel »

    The hotel is right on the river, which gave a beautiful sunset. The battleship was across the river from our room. It's walking distance to the waterfront walkway, businesses, and convention center. The hotel was clean and the breakfast hit the spot. There's also a railroad museum right in front of the hotel. We highly recommend this hotel.

    3
    « Ehhh »

    The hotel is ok. Average at best. My main complaint is that other than bars and cafes, you're not really within walking distance of a lot of restaurants. Want delivery? Good luck. Not many options there either. The view from my room was nice though.

    5
    « Went out of their way »

    My husband thoroughly enjoyed our stay. Breakfast had several choices. Breakfast attendant was appropriately helpful, not searching for a tip, therefore gave her one. We left an item in the room (a shoe) and we received a call, less than three hours after checking out, asking us if we'd like it mailed to our home. Front desk was very polite and cheery!

    5
    « THE Best Western. »

    Been leisurely traveling up and down the coast and made Wilmington a stop. Stopped by with no reservations, the super cute and very helpful front desk clerk helped me check in fast and efficiently. She is a top notch employee. I head over to the elevator as I admire the architecture of this property. Its very unique and very attractive. I get to my room, a queen bed, sofa, desk, AND AND AMAZING BATHROOM. seriously, love the shower here. The view of the river, albeit awesome , is second tier to the attractiveness of this property. I will be returning. PS: no bugs and clean room.

    4
    « nice view »

    The room was nicer than expected once I realized it was off an outdoor hallway. Very comfortable beds. good price for being so convenient to the convention center. The shower arrangement was unusual, but adequate and the room had an odd smell to it, but not too overpowering. it is comparable to other hotels when you are in the room, but having to go outside to get to the front desk and breakfast might be unpleasant if the weather had not been so nice. it really is close to all the riverfront and downtown activities, but you need to drive to get to the beach.

    5
    « Great View of The Cape Fear River »

    First time staying in downtown Wilmington and I'm glad we picked this Hotel to stay in, the price was better then the other 2 hotels on the Cape Fear River and it was very clean. All rooms are river front and was just an all around pleasant atmosphere and shopping and dining were all in walking distance. We will be staying there again.

    4
    « A bit pricey but nice »

    Stayed here for a night while visiting the USS North Carolina and it was a nice stay. It sits right at the beginning of the Riverwalk, which was nice, and has a great view of the Battleship. The building is neat and clean, the rooms were large and clean, and the staff was friendly. It was quiet at night despite the fact that there were two wedding parties staying there. The breakfast room is a little small for the size of the hotel but it wasn't a bad breakfast. It didn't compare to the ones at the Hyatt Place, but it was okay and there was staff there to make sure it was all hot and clean. The price was a little high for a Best Western, but I guess that has to do with the location. Would stay here again.

  • 5
    « Excellent Stay »

    It was a very nice place to stay on the downtown waterfront of wilmington,nc.All of the staff where very helpful and friendly during my entire stay.I had plenty of questions about where to go for dinner in the evenings and the staff where extremely helpful and knowledgeable about the area.The breakfast at this hotel was great and had plenty of options.The views from my room were very nice as well.For me anytime i come back to the area for business or pleasure i will definitely be back to this hotel.

    5
    « High Quality - Good Value »

    Stayed two nights and it was a place to relax and recoup from driving for three days. Room was very clean, pet friendly, the view from our window allowed us to enjoy beautiful sunsets. The River Walk was a very special place. My dog, Mitzi, loved it when I took her outside. Her ears would perk up and she would sniff into the wind. She can be difficult to walk but at your hotel she just wanted to keep trotting along. Thanks.

    5
    « A Fantastic Stay at the Best Western Coastline Inn »

    We just got back from a week long stay at the Coastline Inn in Wilmington. We were totally pleased with our stay at this hotel. Wonderful location and proximity to all the activity along the RiverWalk. Amazing views from our room of the beautiful Cape Fear River. The hotel was spotlessly clean and had all the amenities that we needed. The staff was remarkable...friendly, upbeat, and caring. The rooms could be updated a bit but other than that..it was a definite A+!!! Grounds were lovely! An absolutely excellent choice to stay when in Wilmington.

    4
    « review »

    the hotel is located in a very scenic part of Wilmington, NC. The building looks good, the staff were very customer oriented. The view was amazing in the afternoon over the Cape Fear River. I recommend this location to anyone staying in downtown Wilmington.

    4
    « Good Hotel with one caveat »

    The accommodations were very nice at this hotel. My only complaint is with the hotel Internet. It was unusable during the evenings for the time I was there. It was up, and you could connect, but the speeds were dail-up level bad. Also, the beds are very firm. That's not really a complaint, just an observation.

    5
    « Awesome and Pleasant Stay »

    The entire staff at this Best Western were the most pleasant staff that I have encountered in a long time. They allowed dogs which was important to me and the area for the dogs to run around and potty was very clean. In addition, the room in which we occupied was very clean and the price was reasonable. Breakfast items were also very fresh.

    5
    « Warm and Welcoming Staff! »

    All of the Staff were so pleasant and congenial. Each one of them would stop and say hello whether you were passing by the front desk, or walking past in the elevator. It didn't feel forced or false, they made my family and I feel welcome and very comfortable during our stay. And it was so affordable with free overnight parking right on the RIVER!

    5
    « LOCATION! Location! »

    Great Location for Wilmington: touring, dining and walking. And all the Beaches! Very friendly and helpful staff. SUGGESTION; Do not forget to "TIP" housekeeping and the lady taking care of breakfast!

    5
    « Great place to stay »

    This is the second time we have stayed here. The staff are extremely friendly and helpful. The rooms are clean and well appointed, although, as you would expect from a place close to the centre of a city, not quite as large as some a bit farther out. We had a room on the fourth floor facing the river with a great view of Cape Fear, and of the battleship USS North Carolina which make a brilliant 3 hour (plus) tour. The hotel shares a car park with a convention centre to the left side of the building, and the Railroad Museum on the right, which is well worth a visit, too. There is a Visitor centre located via a separate door behind the museum. It is within walking distance of the city centre and the tour buses, both trolley and horse drawn, and the boat trips. there are some great restaurants along the river front, and in the Town Square area which is bustling and lively. The hotel is not the cheapest we have stayed at, but the location is perfect. It has the outward appearance of an old railway station and very elegant. If we visit the area again, this is definitely where we will stay.

    4
    « On the Water »

    Nice hotel that is a little older and somewhat smaller. It is within walking distance of the convention center and downtown and it has parking which is a plus for that area. Not bad prices for that area either.

  • 5
    « Excellent »

    The Staff was wonderful. The room was clean and bed was very comfortable. Breakfast was a wide variety. Rita Roz and Ant were very friendly. The gentleman working the evening was very kind to reissue us another key for our room.

    4
    « Nice hotel but over priced for what you get. »

    Room was very nice, clean, friendly staff and with a lovely river view but it seemed pretty basic with the exception of the mini fridge which was nice to store my Southern Comfort. I could see the battle ship from my room. It's just a few feet from the river walk, visitor center, and the railroad museum which was nice. No vale or door person. Just go in, register, grab a cart, load, go through a very small lobby and through a narrow automatic door to a conveniently located elevator. All rooms are only accessible from outdoor balconies and they don't face the river. The view is from the inside of your room. Overall its a nice hotel. I might stay there again with special friends but you're pretty much paying for the view of the river.

    3
    « Clean But Needs Some TLC »

    The room was clean but the carpet and vanity needed replaced. The staff was friendly.The elevator was very slow, and the outdoor hallways needed swept. The room overall was clean, sheets and towels etc.

 

Getting to the hotel ...

All directions
·From: Wilmington International Turn left onto Twenty Third Street. Turn right onto Highway 74 West/Downtown. Follow 74 West to Third Street/Downtown for two miles. At stop light turn right onto Front Street and follow for half a mile turning right onto Hanover Street. At stop sign turn left onto Nutt Street. The BEST WESTERN PLUS Coastline Inn is on the right. ·From: Raleigh/Durham area Take Interstate 40 East to Wilmington. Turn right onto Highway 74 West/Downtown. Follow 74 West to Third Street/Downtown for two miles. At stop light turn right onto Front Street and follow for half a mile turning right onto Hanover Street. At stop sign turn left onto Nutt Street. The BEST WESTERN PLUS Coast...

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