BEST WESTERN Hotel Willows Inn,  Willows

4.0/5  - based on 162 guest reviews.
475 N Humboldt Avenue, 95988-2644, Willows, United States - See map
+1 530 934 4444 +1 530 934 0222

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Free parking
    Free parking
  • Outdoor pool
    Outdoor pool
  • Public area air conditioned
    Public area air conditioned
  • Onsite laundry
    Onsite laundry
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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TripAdvisor Traveler Rating
based on 163 traveler reviews
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We are near the Thunderhill Raceway Park, Mendocino National Forest, Sacramento National Wildlife Refuge, as well as casinos and golf courses. The BEST WESTERN Willows Inn offers comfort and convenience you can rely on in a choice Northwestern California setting. With a convenient location off Interstate 5, this Willows, CA, hotel is the ideal spot to experience everything that scenic Northern California has to offer. Enjoy all the amenities that add up to a great stay, including spacious new guest rooms and service that makes you feel at home. Wake up to free full hot breakfast or, if you enjoy morning workouts, head to the exercise facility and grab a cup of coffee and fruit afterward. When you need to relax, take a dip in our outdoor pool. Use the free Wi-Fi to stay connected, or enjoy your favorite cable TV show in the comfort of your BEST WESTERN Willows Inn room. Conveniently located between Redding and Sacramento, our Willows, CA, hotel makes it easy for you to enjoy popular local attractions. Reconnect with nature at Mendocino National Forest, a majestic natural wonder spanning nearly one million acres of mountains, canyons and redwood trees. Located just minutes from the BEST WESTERN Willows Inn, the forest offers hiking, boating, fishing and more. Rev up for a good time at Thunderhill Raceway Park, where you can watch hot rods tear down the three-mile track. Get a glimpse of the feathered residents at the Sacramento National Wildlife Refuge, home to more than 300 waterfowl and sprawling acres of wetlands. Casa Ramos Restaurant, near to our hotel in Willows, CA, serves up authentic Mexican cuisine. For mouth-watering burgers and cold beer, head to the Last Stand Bar & Grill or enjoy all-American favorites at the Black Bear Diner. Many popular chains also have restaurants nearby. Our BEST WESTERN Willows Inn offers a business center and guest laundry for your convenience. New Best Western brand hotel at Willows, CA near Thunderhill Raceway Park in Willows, CA. Enjoy your stay.

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Room 1

Guest reviews


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based on 163 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
59
Verygood
 
59
Medium
 
28
Poor
 
11
Horrible
 
6
Business Business 23
Couples Couples 55
Family Family 43
Friends getaway Friends getaway 12
Solo travel Solo travel 27
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Willows Inn,Willows
  • 4
    « Friendly »

    Another motel I had booked turned out to be not pet friendly, and after a call to Best Western to find other accommodations they called Patrice (?) at Willows Inn. She was very accommodating and worked with me to get an accessible bathroom room. Very nice room, but the layout is a little awkward. When opened, the door to the bathroom blocks the vanity. Bath towels not as large as at some Best Westerns. Somewhat noisy. I could hear an alarm clock go off and the person in the room above walking. I could also hear people outside passing by.

    5
    « Outstanding room and quiet »

    Opened the door, king bed, jacuzzi bath tub, modern styling and amenities, and it screams "clean." For a motel - this is outstanding. Unless I opened my door I could not hear other guests. In addition to the large bath tub, there was also a shower stall at the end of the toilet room. The low low toilet seat height was one drawback, but all in all a great location and experience!

    4
    « Clean, decent, comfortable rooms with no pretensions of anything else. »

    This hotel provides clean, decent accommodations without pretending to be "Plus", or "Premier" or luxurious; consequently, it is affordable for the average traveler. The staff is welcoming, and very helpful and kind with check in and checkouts. I wish more BW were like this....too many of them charge exorbitant rates for amenities such as cookies at 5 o'clock and such that the average traveler simply doesn't need.

    3
    « Old Style Hotel, Easy Highway Access. »

    I stayed at this location for a business trip. I was a little surprised to find the hotel had exterior doors. Usually I do not like this as it makes me feel unsafe. This town however, is very small and the CHP office is directly across the road. Safety covered! The hotel staff were very pleasant, and accommodating. The room itself is clean and simple. The TV worked fine, the bathroom was clean; nice size mini fridge, microwave and a simple coffee maker. No frills hotel but it did the trick for one night. Tends to be loud traffic noise after about 6 a.m.

    4
    « Clean and Convienient »

    The hotel staff was polite and friendly. The room was clean. We were given a room with a jacuzzi tub which we were quite pleased with. The only drawback with the jacuzzi was that it took almost an hour to fill the tub with water, due to very low flow rate from the faucet. The breakfast was a typical BW breakfast with typical breakfast items. Food was adequate, eggs, sausage, bacon, waffle, etc. The hotel was located conveniently close to Interstate 5. Also my wife was pleased that there was a Starbucks next to the hotel.

    2
    « No shower curtain »

    Management was preoccupied, confused. Two people were supplied with 1 towel and no shower curtain. Towel was later provided but when management was informed there was no shower curtain, they said OK. Management called to apologize for noise, there was no noise (or complaint about noise)

    4
    « Best Western Willows Inn, Willows, CA »

    Had a nice stay here, got in late and got a good deal on the room. It's conveniently located near the freeway, Starbucks is next door along with AAA and Subway. The Dollar Store is across the street and so is the California Highway Patrol. The continental breakfast was good, make your own waffle, also eggs, tater tots, bacon and sausage links. Cereal, yogurt, toppings for yogurt or waffle, muffins, bagels, bread, a good assortment and plenty of food still available at 9:15. The breakfast hours ended at 9:30. Staff was nice and friendly, no matter who you encountered. Just a short stay to sleep, got in about 11:00 pm, they had a room and a deal. There's also an outdoor pool, didn't visit it, but there is a swimming pool. Parking near the room too was nice.

    3
    « Nice motel right off I-5 »

    We chose this motel for a overnight while traveling on I-5. Typical old-style hotel with outside entrances. Small room, but clean. Friendly staff, clean small pool, good breakfast. Walmart and fastfood around,but not much else. Easy on/off the highway

    4
    « Stayed overnight on Trip from SoCal to Bend OR »

    Very very nice; Ample parking, compfy beds and tasty breakfast. There was some mix up with our reservation but the desk clerk was very helpful and was able to put us in a very large room with two queen beds. Our brief stay was most enjoyable

    5
    « Very nice place to stay. »

    After a long drive and going through the National Wild Life Reserve I was pleased with the way I was greeted. My room was very clean and nicely kept. The Breakfast was very good and I liked the presentation. On Check-out they gave me the Idea of stopping by the Trinity Dam area and I saw the Kennedy Monument the had there. That was a special played to stop.

  • 3
    « just avarage »

    this was a ok stay staff was help full keys didn't work for the first room they gave us and had to change rooms then those keys didn't work at first. the gal at the front desk kept trying to keys to work and finally did. Thanks . the Breakfast was average the waffle iron had stuck on waffle and I had to scrape off and then my waffle stuck they didn't have the oil spray available like in other BW

    4
    « Clean & comfortable »

    We stayed here on our way home from the Oregon coast to SoCal. The room was very clean. The bed was super comfy. The towels were nice, not the thin cheap hotel towels. The breakfast was just okay. Nothing out of the ordinary. It would have been nice to have some fruit. The neighborhood was iffy. Not certain I'd walk around after dark. But okay during the day. There are fast food places within walking distance. Employees were friendly and all seemed happy.

    5
    « personal »

    this hotel was right off the freeway place for dinner near by. free breakfeast. quite clean confortable in room fridge and micowave nice soft towels comfortable bed about 10.00 to much for the location in ca. pleasent personal easy check in. i will stay again.

    4
    « Always a good choice »

    We stayed at Willows Best Western again and it never fails to be a good choice. Staff is very pleasant and helpful. They went out of their way to make sure we got the proper rate and a room where the hot sun was not coming in the window. Hotel is really pet friendly, not just pretending to be, like some hotels. Room was comfortable and clean. Rate was reasonable, as was the pet fee. We always try to make our stop there on the way to visit family in California

    5
    « Great Stay "BUT" check your bill at check out »

    Just had a three day stay because of a wild fire were I live , most important to me the place is very clean then people working there are very nice I would give four stars just for that but this Best Western has a great Breakfast buffet that pushed it for me to five stars. For a three day stay was 341.57, which was to high the rate was 84.99 + 10.20 but for the second and third night I was charge 109.99 +13.20 each night I called and was told that the over charge will be refunded so do check your bill be-four you leave

    5
    « Pleasantly surprised! »

    I was on a solo road trip on my way home from visiting a friend in Oregon. It was about 9:00pm and I was hungry and ready to get off the road. Wasn't expecting much but I chose the place because I could see my car from the room (as opposed to the "Suites" type hotel next door.) From the moment I pulled up the experience was super-positive. The night manager greeted me like I was family, and was a helpful and friendly as could be. I'm a veteran and a senior so she gave me a good deal (this was the least expensive, but by far the best place I stayed on this whole road trip!) The room was spacious and clean, had HBO, and the most comfortable bed I've slept in in recent memory (I'll be calling them back to see what kind of mattress it was :) The A/C was quiet and the room stayed dark as I slept in in the morning. Like the other reviewer said, I can't say enough good about this place.

    5
    « Can't say enough good about this hotel! »

    This was one of the best Best Westerns we've ever stayed at! The lobby was very clean, inviting and well appointed. Rosa (the manager) was absolutely wonderful-so welcoming, helpful & friendly. The room itself was a little on the small side, but that was a very minor thing. Breakfast was very good, there seemed to be more choices than the usual hotel breakfast. Overall, this hotel is a great value and I would highly recommend staying here. Kudos to the whole staff!!

    5
    « On our way down to Oceanside »

    Great location and great BW. Hotel is just off of I-5 and there's plenty of restaurants within walking distance of the hotel. This is also a great mid-way point between Washington and Southern California. We'll be staying here again on our trips south.

    5
    « Great little hotel »

    Stayed here with my two kids (12, 10) on our way to Oregon. Computer was down at checkin but the desk person handled it like a pro. Beds very comfortable. The AC has a thermostat so it isn't running all the time in the background. Breakfast area clean and items filling. Even had little Nutella packets. Overall, great little hotel.

    5
    « Good Stop »

    The staff was helpful and welcoming. The room was very comfortable and clean. They gave me a military discount. A full breakfast was provided including scrambled eggs, bacon, sausage, waffles and assorted cereals, breads and fruit. It was very good. If I may make a suggestion, the warmers under the eggs and potatoes could be a little warmer

  • 5
    « A great I-5 stop. »

    Convenient, cozy little motel. Beds are comfy and the staff is super accommodating. Pool is small but clean. Rooms are newly remodeled, beds are comfy and breakfast is awesome. Have stayed here a few times, and so far, nothing to complain about.

    4
    « Very Nice Place to Stay »

    Excellent "along the freeway" kind of motel. Not a destination place, unless your vacation plans call for being close to Walmart. Good WiFi, lots of HD TV channels, fairly quiet (it's the valley, so the a/c is going to on anyway). Fairly small room, but everything was clean and worked well. Lots of nice breakfast items to get you back on the highway in the morning. I'd stay again.

    5
    « Hotel »

    Great stopping off hotel , pool is small but rooms are great , beds are super comfortable and the hotel is quiet . We would definitely stop again . Did not get to try the breakfast , we slept in . Really enjoyed this hotel

    5
    « Breakfast Choices »

    I have to say of all the Best Western Hotels I have stayed at in the breakfast choices were Awesome! I still Love staying at the Best Western Hotels they are my only choice to stay for the great rooms, prices and the hot breakfast.

    4
    « small town feel »

    My wife and I drove up to willows California to see my granddaughter we stayed at best western which is just across the street from my granddaughter is living very convenient. we do recommend this hotel.some of the restaurants are within walking distance.

    4
    « Be Careful that your DOOR LOCKS!! »

    Nice for a Super 8. However, the doors in the newly renovated rooms look and sound like they close, but they only require a push and they open. Both days when I returned to the motel I found the door unsecured. I told the woman at the desk and got a"sorry, but the new fire doors are very heavy." They need to teach their employees to pull on the door and make sure it latches.

    4
    « Great remodeled hotel »

    This hotel has been recently updated. Rooms are clean & spacious. The beds are comfortable & there are plenty of nearby restaurants. The front desk staff is very friendly. We enjoyed our stay & will stay again.

    4
    « Older but well maintained »

    This is a typical older but maintained motel. Our room had an issue with the toilet leaking and flooding the floor which we reported and they were prompt in attending to with extra towels for the night.. It has exterior entrances, two story with elevator or stairs. It is clean, and the staff is courteous and friendly. Accepts dogs. Close to the freeway so there is some noise but overall a good night sleep on good beds. On site coin laundry and business center room. Breakfast is the typical limited hot food, waffles, eggs, meat or cereal, yogurt, etc.

    5
    « Enjoyable »

    We were given a room with a jacuzzi tub but didn't get a chance to use it. Maybe next time. Hotel was conveniently located close to the highway and restaurants. Room was very nice with a comfortable bed and pillows. We have a restful sleep and then enjoyed the breakfast provided. Definitely will stay there again. Reception staff efficient, friendly and helpful

    5
    « Wonderful Willows »

    I enjoy coming to this property. Rooms are rooms, updated furniture, comfy beds and close to restaurant to walk. I was able to utilize great truck and trailer parking. Employees were tremendous and very courteous.

  • 4
    « Very nice »

    Nice property, check in was fast and friendly Rosa was very helpful. If your on the grand floor you can park by the door(which I like very much). Close to the interstate but minimum noise. Also walking distance to dinner choices.

    5
    « Good rest »

    This was a very good motel. The beds and pillows were comfortable, and the room was to. It was quiet. There is a Starbucks right next door. Close to decent places to eat, and fuel. I will stay there again.

    4
    « Different Demographic »

    While we aren not part of the primary demographic for this BW, lots of work crews and long-haul trucks in parking lot, and the room we had reflected this. The staff was accommodating to our needs. The room was clean and the bed was very comfortable. It was also quiet in the room and we slept very well.

    4
    « Visiting Daughter at Chico State »

    Nice hotel - clean, breakfast was good and worth while as 3 of us where in the room, eliminating the need to go to a restaurant for breakfast. Could have got a room closer to the university and may rethink staying here next time. But, overall the hotel and room were nice and a good value for the money.

    5
    « Nice modern hotel, friendly, helpful staff »

    This is a very nice hotel and we thoroughly enjoyed our stay. The other plus is there is a Black Bear Diner within walking distance of the hotel. It has excellent food! We'd stay here again when in the area.

    5
    « Second stay at BW Willows Inn »

    We travel to southern California and always plan our stop here. We lived in Willows for many years and enjoy the people and area. This hotel has never let us down. I reccomend this as the BEST Best Western we have stayed in.

    4
    « Comfy »

    Small clean rooms make this a stereotypical Best Western. Right off I-5 so expect the hum of the freeway. Dry thin aged towels were the only drawback to an otherwise nicely furnished room. The staff was courteous and efficient. I'd stay again.

    4
    « Great Hotel »

    The rooms are clean and staff members are very nice. Starbucks is right next door for your early morning fix. Breakfast in the morning is ok. The hotel is right next to the I-5 freeway going north so it makes it ideal for anyone traveling north.

    4
    « Best Western Willows Inn, Willows, CALIFORNIA »

    The room was larger than usual. We stopped when we were quite tired, late at night. We were comfortable, breakfast was better than usual, and price was alright. We would gladly stay there again if we were near the area.

    4
    « Newly renovated rooms. »

    Pleasantly surprised by this Best Western. The rooms are newly renovated and well kept. Staff was very friendly and attentive. I truly felt welcomed at this establishment. Good place to stay for a stopover.

  • 5
    « Clean and quiet! »

    Even though a large bus of travelers came to the hotel, it was quiet overnight. I had driven all day from Southern CA and I appreciated the clean room and peacefulness of the hotel. The front desk staff was friendly and helpful too.

    1
    « Travellers Beware »

    We stayed one night at this hotel and when we got home saw a charge for $150 US on our Visa for the smell of smoke in the room. We have never smoked but when you check in you sign the registration that you will not damage the room or your credit card will be charged. We therefore had no recourse other than the many phone calls and letters we have written to protest this wrongful charge. Our fight is still ongoing, but the warning is to have the front desk check your room with you before you depart or pay cash so a false charge cannot be applied to your credit card. This scam could be used by any hotel but we will never again stay at a Best Western as they were so unsupportive of our innocence.

    2
    « Would not stay here again! »

    The amenities were filthy; some leftover Coke was sitting in the fridge. The cups on the sink were partially clean, partially dirty... Bathtub was also dirty. We didn't even bother putting our kids in there for their bath. Filthy place overall!

    4
    « New favorite motel in Central Valley »

    For many years, I've traveled to the Central Valley of Northern California to go bird-watching. For some reason, I never stayed in Willows. This time, I went with a group of friends, one of whom organized the trip and selected this motel. Coincidentally, when I plan a trip in the U.S., Best Western is my chain of choice. I have never been disappointed, and the same was true here. The staff was friendly and helpful. When we checked in, they gave us rooms in the same wing, which we really appreciated. The room was spacious and clean, the bed cozy and comfortable. The standard breakfast is included in the price. A big plus is the Starbucks right next door, which opens very early. This will be my new go-to motel in the area.

    4
    « Clean, Quiet, Updated »

    The room was quiet with no highway noise, in spite of being located next to Interstate 5. Parking was directly across from room with well lit building and parking lot. Starbucks immediately next door and several restaurants and stores nearby. The room was clean with fresh paint and had been updated. A king bed room costs $10 additional and includes a desk, easy chair with ottoman, refrig and large TV. We enjoyed the firm bed, but the loose mattress protector bunched up under me by morning. We each had two thick pillows, but would have liked a thinner pillow to choose from. The thermostat setting seemed off, 63 degrees turned out to be a comfortable setting for us. The continental breakfast had an average selection with only fair scrambled eggs, and the eating area was comfortable.

    5
    « Great Service and Location »

    We had a perfect stay and especially pleased by staff offer to make breakfast early for our early departure. The breakfast was fresh and delicious. Staff was friendly and thoughtful. We will return to this Best Western in the future.

    4
    « Nice and comfy »

    Spent two nights. The room was clean. The bed was comfortable. Plenty of towels. The TV was able to access more channels than I have at home, more actually than any hotel I've ever seen. Nice plus there! The breakfast was excellent with eggs, bacon, sausage, toast, etc. And a Starbucks was directly next door a one minute walk. The front desk mentioned that the entire hotel had recently had a total renovation. I'd stay here again.

    4
    « Best Western Willows California »

    Very good place to stay when visiting Thunderhill Raceway. The breakfast offerings are good. Elevator provided for second floor. Parking for large vehicles and trailers convenient. Security appears to be good. Easy access from I-5, but fairly quiet.

    5
    « First time »

    First time at this facility and we were pleasantly surprised by the staff and our room. We were attending a race at Thunderhill Raceway and had choices of several different hotel/motel chains and got a good better rate with Best Western than the others and are happy we had to opportunity to stay at this location.

    5
    « Big upgrades »

    This is our third stay here and we appreciate all the upgrades that we've seen in that time. They were putting in new mattresses this time. The staff has always been friendly and very helpful. We also like that we can walk across the street to Wong's and get a good dinner and not have to get in the car again after a long day's drive. Starbucks is next door for those interested. This is a great value for the price.

  • 5
    « Willows Best Western »

    very easy to reserve and check in and out , clean rooms and lobby, nice pool, good price, easy access to I 5. We attended Family Weekend at Chico State - this was easy and cheaper to use than Chico motels.

    4
    « Pet friendly and clean »

    Right off freeway and good breakfast. Next to Starbucks that opens at 5 am for coffee as room coffee pot is tiny. Very comfy bed and room was clean. Staff, Rosa, friendly and helpful. Good AC as hot weather. Good empty lot to walk dog.

    4
    « Pleasant stay! »

    Willows Best Western was perfect for our visit to the wildlife refuges in the area. Rosa greeted us and gave us the room type we wanted, high and quiet, even though we were traveling with our pet. The room was clean and nicely appointed. We would have used the pool if we had had time. Rosa was working the afternoon we checked in, and the next day, and did everything she could to make our stay, and that of other guests, comfortable and enjoyable. She allowed us a 1 hour late checkout at our request.The rate was reasonable, and breakfast convenient. We will stay again. This is how we want to be treated as travelers with a pet. some other Best Westerns should take a lesson.

    4
    « BW Willows »

    The hotel was clean and comfortable. We had a room on the first floor, but there is an elevator for the second floor. Front desk help is friendly and efficient. Breakfast is okay, but not the best. All in all, a good experience.

    3
    « Clean friendly motel »

    We stayed here for one night on our way to the farm sanctuary in Orland California. It is right off the freeway. Check-in was easy, our room was very clean, beds very comfortable and breakfast was standard best Western. We took a swim in the small pool located in the parking lot behind the building. It was clean and we were the only ones there which was nice. There was noise from the motel next door at night. A group of men standing around their truck talking kept me awake. There's nothing that best western could've done about this but I would request a room on the other side of the building next time. The standout thing about this stay was how warm and friendly the women at the front desk were. I probably would stay here again.

    4
    « good location for Thunderhill raceway »

    good location for Thunderhill raceway clean and convenient. 15 minutes away from the track. Some fast food chains around the corner. Gas stations, a wallmart and a car repair shop for emergencies. Nothing more to add.

    3
    « nice room, but..... »

    The room was nicely appointed and had all the amenities I enjoy, but there was a half eaten pizza (from the previous people who had the room) not seen by housekeeping, so the room smelled. The remote was filthy and I wouldn't touch it. Other than that and quite a bit of motorcycle noise outside, it was fine.

    5
    « Wonderful »

    Cleanest and best maintained hotel ever! Who knew you could find such a great hotel in a small town named Willows, California. Couldn't find a fault with it if I had to. Really hated to leave, and look forward to going back someday. Too bad I was only passng through this time. Wish my stay had been for a week. Can't get over the fact that every square inch was immaculate, and excellent TV service was provided. Hotel TV service is usually iffy at best, but this service was superb. The hotel and staff take much pride in their property and it shines through.

 

Getting to the hotel ...

All directions
?From: I-5 North/Redding. On I-5 take exit at State Route 162, Exit #603, turn left at traffic light (West Wood Street), turn left at North Humboldt Avenue, the BEST WESTERN Willows Inn is on left side. ?From: I-5 South. On I-5 take exit at State Route 162, Exit #603, turn right at traffic light (West Wood Street), turn left at North Humboldt Avenue, the BEST WESTERN Willows Inn is on left side.