BEST WESTERN Hotel Willis,  Willis

3.5/5  - based on 96 guest reviews.
12323 Interstate 45 N, 77318-8327, Willis, United States - See map
+1 936 856 1906 +1 936 856 0910

Destination

Dates

Your room

> Room 1

1 adult

 

Hotel advantages

  • Free parking
    Free parking
  • Outdoor pool
    Outdoor pool
  • Safe deposit box
    Safe deposit box
  • High speed internet access
    High speed internet access
TripAdvisor Traveler Rating
based on 97 traveler reviews
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Welcome to BEST WESTERN Willis! BEST WESTERN Willis is known for southern hospitality, and our spacious rooms along with great amenities make your stay comfortable. We're the only hotel in Willis, Texas, and we take that responsibility seriously. Near Woodlands Mall, guests come to town for shopping and special events like weddings or reunions. Close to Lake Conroe, our hotel also caters to business travelers in the area for extended stays or big meetings. No matter what brings you to town, depend on us to be your home away from home. Our Willis, TX hotel has the best in service, quality and value. With a close location to Huntsville, TX for athletics and other events, many guests stay with us because it's easy to get to top attractions from our property. The Texas National Golf Club is nearby, and we're happy to accommodate groups. Whether you're here for fishing at Lake Conroe or on business with Sam Houston State University, you'll have everything you need at our Willis hotel. We're happy to host visitors for the university, and are a favorite for visiting students, faculty and staff. Great for family reunions, our Willis hotel staff will work with you to help you plan the perfect event. Blocked rooms, recommendations on dining and a superior location that's easy for all guests to access helps make your event special. Business travelers with the university, mall and golf club also hold special events at our Willis hotel. We know that planning an event can seem overwhelming, which is why our helpful staff is always available. You should enjoy the big event, not worry about room accommodations. Let us help you make your trip all it can be, whether it's a vacation or annual meeting. Large air-conditioned rooms are complemented with luxury bedding. There's plenty of room to stretch out, and peace and quiet is guaranteed at our Willis hotel. Book a room at the BEST WESTERN Willis today and enjoy a relaxing trip!

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Room 1

Guest reviews


in partnership withtrip advisor img
based on 97 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
38
Verygood
 
16
Medium
 
21
Poor
 
12
Horrible
 
10
Business Business 22
Couples Couples 25
Family Family 35
Friends getaway Friends getaway 4
Solo travel Solo travel 7
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Willis,Willis
  • 3
    « Comfortable, but smells old. »

    For an interstate motel it is ok. Room is dated, furniture & carpet are worn. No pillow top mattress. Nice size TV with 2 HBO channels. Bathroom is clean & towels are fluffy. A/C works well. Free breakfast. All rooms open to the outside. Second floor rooms via stairs only. Chic-filet, Shipley's Donuts & McDonalds close by. Ask for room on west side. Much quieter!

    1
    « Roaches in Hotel Room »

    Although the beds were comfortable and the rooms were relatively clean, there were dozens of roaches crawling all over the bathroom floor and walls. At night, I was sitting on the floor and felt a roach crawl over my hand. Also, the air conditioner in one of our rooms did not work well.

    2
    « Not recommended »

    Check in was a mess and took about 20 minutes. Front desk clerk was on the phone with her manager when we arrived so we waited several minutes. Then she gave us a smoking room when we clearly reserved non-smoking. She said she didn't have another room but I pressed so she found one and couldn't move it in the computer. Had to call manager twice to get it handled. Then she said it was my lucky day that I got a jacuzzi room. Turns out the room had a very strong scent to cover up something, the carpet and chairs were stained and there was no hot water. Check out was quicker but very unfriendly. Would not stay here again ever.

    5
    « Happy »

    Great hotel but needs a bigger parking lot. Loved the huge hot tub and super covetable bed. Friendly staff and helpful. We will be booking our next stay in Willis at the same hotel ??. ?? HAPPY HAPPY!!!

    5
    « Danny »

    First time staying here,it's quiet and not crowded far enough out of Houston to avoid all the traffic but close enough if you need to go there,rooms are nice and clean.if I'm in this part of Texas again I will stay here.

    5
    « everything is excellent »

    my stay here at best western is good as always. im getting a good deal on rates. employees are very nice and helpful. the girls that work the front desk marlin and karina are very sweet and helpful... i have no complaints. i will be using and letting friends know. its a decent hotel to stay

    5
    « My stay at BeSt Western »

    It was a very beautiful and welcoming place. The staff are so helpful and caring that the assure that I enjoy my stay at BeSt Western. The breakfast has a variety of different things which is really nice. I would compare their breakfast to Mariott. There maintenance is very good and I would recommend this place to others as well.

    4
    « Our stay in Willis BW »

    Older building but very clean and smelled nice. Everything in working order. There was a mini-fridge and a microwave. Continental breakfast was good. We asked for a room in the back away from the highway. It was very quiet.

    3
    « Nicest hotel in Willis, or only hotel in Willis? »

    Best Western Willis was a fine place to stay. We were in town for a party at a friend's lake house for which there were too many people for us to stay at their house. The hotel was easy to get to, the staff was kind, and all we really needed was a nice bed to sleep in. Plus the cost was great ($80 something, which we split with another couple to be more budget-friendly). Would recommend it to anyone passing through, but didn't 'wow' me.

    5
    « Best Western Willis...Best Choice »

    We went to Willis for a family gathering. Best Western was close and had a fair rate. The room was clean and fresh. The pool was perfect for a hot summer day after driving. The location is so convenient to stores, restaurants, and gas. We will definitely stay there again if we are in the area.

  • 2
    « Hotel needs work »

    A/C didn't seem to work properly - the room felt damp and never really cooled off properly. Bathtub DID NOT drain well at all. Only chose this hotel because there were very limited options in the vicinity.

    5
    « Over night stop »

    This Best Western was located off highway 45 in Willis near Conroe. I stopped here for overnight stay while I was driving back to home. Nice location. Clean room and good service. Hot breakfast and coffee in the morning was nice.

    5
    « Nice stay »

    Clean room, very nice staff. Good, quiet location with a variety of restaurants within walking distance. Decent free breakfast, nothing fancy but good. Pet friendly which is a huge plus. We were passing through and stayed 1 night, would definitely stay again.

    5
    « EXCELLENT STAY »

    Great place to stay. Very comfortable and close to everything. Rooms and hotels was keep very nice & staff was wonderful, everyone there was always so helpful and friendly. Would recommend this hotel if you are visiting in Willis area.

    5
    « Great Stay »

    over all not bad at all! Breakfast in the morning was great! room was really clean and staff was friendly Internet was free and was descent speed and was not drag along dial up! Location wasnt bad AOK

    3
    « Staff was very accommodating. »

    Room was clean, staff was attentive, convenient to our family. The hotel was very quiet, no problems with getting more towels. The service was very good and great attitudes from front desk and house keeping staff. All in all it was a pleasant stay.

    5
    « Super comfy beds with quiet atmosphere »

    Very pleased with this Hotel. Staff is very friendly and helpful. Our stay was short, for business over night. The beds are SUPER comfortable. Ahhhh!!! As well, it was peaceful and quiet. If looking for a good nights rest, this is the place.

    5
    « Clean, Friendly and comfortable. »

    Best Western Willis located off 45. Near by restaurants like McDonald, jack in the box, subway, Pizza Hut, Burger King etc. Friendly staff, Very clean rooms, comfortable bed. The room has everything you need. Great experience overall. My stay was enjoyable. I would definitely stay here again!

    5
    « EXCELLENT BEST WESTERN IN WILLIS, TX »

    We've stayed at quite a few hotels in our day, but the Best Western in Willis, TX (enroute to Galveston Island) is outstanding. The beds and pillows were exceptionally GREAT, the room was clean and very well decorated. There was also great lighting in the vanity/bath area which is sometimes unusual for a hotel. We dealt with three different staff members, all of who were quite accommodating and friendly. Breakfast was also great with a very good variety. My husband and I would highly recommend this Best Western.

    5
    « Nothing Fancy »

    We booked the room because we were coming to the area for a wedding. If you want a resort, this isn't it. But, if what you want is a clean comfortable room with a clean comfortable bed, a clean shower with plenty of hot water and a nice free breakfast at a reasonable price, this is a place you. If we found ourselves back in the area, I would not hesitate to stay here again.

  • 3
    « Dissappointment »

    At 655AM, we went to the lobby to enjoy breakfast which we were told was available starting at 6AM. The hotel front doors were locked and the clerk (Carlos) was asleep in his chair. He stumbled to the door to unlock the door. The lobby and breakfast areas were dark, and the promised hot/cold breakfast was not ready. I had to ask Carlos to turn on the lights and asked him where the breakfast is. He mumbled it will be ready in 5 minutes. Fifteen minutes later there was some of the breakfast items available to serve ourselves. We were rushed to eat and leave at 730. Rebecca, the incoming desk clerk tried to provide us with good customer service, but Carlos did not express any apology or concern. This is the second time I stayed in your hotel within the past 12 months, but I will be looking for different lodging the next time I'm in the area.

    5
    « Feedback »

    Comfortable rooms. Accommodating staff. Easy access off the freeway. Was there for a wedding. Everyone who stayed there appreciated the helpfulness and courtesy of the staff. It was a good experience. Would recommend.

    5
    « Overnight Stay »

    It was a very nice motel and convenient to stores and the freeway. We enjoyed our overnight stay and will return, when we are in the area again...It is a wonderful area and we hope to plana longer trip next time.

    5
    « Very pleasant »

    The room was spacious and comfy and clean and nice looking! Pillows were soft and smelled fresh. The included breakfast is modest but fresh and good. The front desk staff is very nice! Business center in the lobby and the coffee is good. I'll be back the next time I'm in Texas.

    2
    « Watch out. Be cautious »

    o far not so good. Yes the rooms are clean. However we were moved around to 3 different rooms at 10:26pm. First rm 101a (moved because keys wouldn't work) then 121which smelled like smoke. So then the lady moved us to another. I spoke to a lady on the phone 2 weeks prior and asked if they matched my company's price. I was told yes. Nothing more! I checked in and all was well. After eating and finding where we need to be tomorrow we come back at 9:30 to find we are locked out of our rooms and will be charged and additional $50. I have all signed copies of agreed opon prices. Now I see why the other 4 reviews were upset about being charged extra. Please be cautious about staying here on discount rates. They wait till you swipe you card to upcharge you!

    5
    « very good place to stay »

    excellent people work there at front very nice people they take care of you they friendly and house keeping they do an excellent job it was very nice and clean my rooms and the services . breakfast very good they have a lot of chooses you can pick from .

    3
    « AVERAGE »

    The hotel was clean, the staff was friendly & accommodating. Breakfast selection was average for this venue of motel. The hotel location was convenient, but so close to the interstate it was very noisy!

    1
    « What a shock »

    I traveled by car for 2 days to get to willis because my mother was having ioen heart surgery. ....i took a shower and used my towel....put make up on and cleaned my hand with hand towel and make up on it.. i also cleaned up some dr pepper i spilled....when i got back from hospital took my towels back and ask for more... plus coffee and toliet paper and tge man at the desk was the rudest man ever in hospitality i have ever seen....he tried to charge my card without telling me 50 dollars...he refused to give me any more towels or anything else ....he would not tell me when his boss was going to be on duty....he was laughing at me....told me to leave if i didnt like it.....tomorrow is thanksgiving. ...my mither is ill....i dont understand why someone would treat u that way in a hotel.....i work as a house keeper....for the past 10 yrs... we throw towels away or use them for rags. ..we give our people that stay with us what you hey need....treat them with respect and like family ...im shocked at the way ive been treated.. i have cried all night.......i will never un my life ever spend another dime at a best western again.... we treat our guest very well at the hotel i work at. . We would be fired if we treated someone the way he treated me.....so upset... confused. .. and in shock. .....i hope and pray the mng can give me some answers....i do not recommend this place

    5
    « It was a great experience »

    The Service was great and the staff was very friendly. The room was very clean and the prices were affordable. The front desk person was very helpful and friendly. The best part of the stay was the breakfast, the food was well prepared and organized.

    1
    « DOESN'T SPEAK ENGLISH »

    The man at the front desk did not understand a word I said. I was trying to bring breakfast to my wife who was in bed at the time, so I asked the man for a tray. He looked at me like I was an idiot the he said "No have no trays." HE WAS AT THE FRONT DESK ANSWERING CALLS AND CHECKING PEOPLE IN AND OUT!!! WHAT A JOKE~! It wasn't even what he said. It was how he said it, HE WAS RUDE.

  • 4
    « Best Western Hotel Willis Texas »

    Great place to stay while visiting the area. Clean room comfortable bed and pillows; TV, free WiFi, all amenities available. Safe. Secure. Quiet. Excellent accommodating staff and housekeeping team. Children are welcomed. Nice variety of breakfast foods for guests. Walking distance to a few fast food venues and Baptist Church. Very convenient to grocery store, shopping and other establishments. Right off of N45. You can see it from the freeway.

    4
    « Ask for a back room! »

    The hotel faces the interstate and you can hear the road at night. The AC is very cold and the bed is very comfortable. The have a very nice breakfast but if you want a little more than walk to the doughnut shop, it is 20 yards away and worth it! I saw they had a handicap chair for their pool and that really impressed me.

    5
    « Good Value »

    Location was very convenient. Breakfast was ample. I would recommend this location. It does face Highway 45, so there is some road noise if you are located on the highway side (I was but did not have a problem sleeping). If you think this will be a concern ask for the other side.

    5
    « Perfect place to lay your head »

    This is a great place to lay your head. Very clean! Breakfast had several options. The employees were very friendly and helpful. Got the chance to meet the owner and it is obvious that his hands on around the property showed his pride in being a small business owner. If all the hotels we have stayed at showed that pride in which this man did then it would be a pleasure to stay out of town on a regular basis. The pool was very clean, the rooms were very clean and the the amenities were good. We had a refrigerator and microwave in our room that were both very clean and made it easy to be out of town. We didn't have to go pay for fast food. After a long day it was nice to come to the room grab a drink from the fridge and jump in the pool. The tv had plenty of channels to offer as well

    4
    « Good value! »

    The place is clean,freshly painted, comfortable. Only problem: The bathroom fan was not working properly and was, in addition, noisy. The location is excellent with easy access to the freeway and lots of eating places nearby. There is plenty of shopping within 5 miles of the motel. Lake Conroe is 6-7 miles way.

    4
    « 3 night stay, Sunday to Wed. »

    A very good motel for a pretty fair price. A motel with external doors (to the outside) can typically be a bit noisy and with just a few other guests during our stay, this was true. (A few people talking outside; nearby doors slamming, traffic noise, etc.) The front desk staff were very friendly and courteous. The breakfast was good except there was never any bacon during our 3 mornings there.

    4
    « nice for a one night stop »

    We stayed at this hotel for one night after being on the road too long. It was clean and comfortable. It was simple, which was all we needed. The shower and bathroom was large. There was also coffee in the room which was a plus.

    5
    « NICE »

    Very nice hotel and extremely friendly staff. Pool was very clean and area well taken care of. Extremely easy to get off main highway. Price was a little higher then we wanted but the staff more then made up for it.

 

Getting to the hotel ...

All directions
·From: Interstate 45. Take Exit 94. Go right on Montgomery Road (between Mcdonalds & Chick-fil-A)The BEST WESTERN Willis is located on the left, adjacent to Chick-fil-A.