BEST WESTERN Plus Lancashire Manor Hotel,  Wigan

4.5/5  - based on 356 guest reviews.
Prescott Road, WN8 9QD, Wigan, Great Britain - See map
+44 1695 567260 +44 1695 567261

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Free parking
    Free parking
  • Restaurant
    Restaurant
  • Multilingual staff
    Multilingual staff
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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TripAdvisor Traveler Rating
based on 360 traveler reviews
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The Best Western Plus® Lancashire Manor Hotel dates back to its origins as an Elizabethan Manor House built in the 16th Century and has evolved over time into the hotel you see today. As a base for business or leisure, it is hard to imagine a better location. The Best Western Plus® Lancashire Manor Hotel is conveniently situated just off Junction 5 of the M58, near to junction 26 of the M6, offering an exceptional mix of the traditional tastefully blended with the modern facilities expected by our discerning clientele. The Best Western Plus® Lancashire Manor Hotel comprises of 74 en suite bedrooms, with a choice of double or twin rooms, interconnecting family rooms sleeping four, together with three individually designed suites. All rooms are decorated to the highest standard and include a hospitality tray, direct dial telephone, flat screen TV and free Wi-Fi Internet access. The restaurant provides a relaxing atmosphere in which to dine for breakfast and dinner, whilst the lounge and bar facilities are a blend of the modern and the traditional with oak beams and intimate seating areas around original fireplaces. The Best Western Plus® Lancashire Manor Hotel is an ideal venue for business meetings & conferences, offering six conference suites suitable for meetings from 2 to 200. All rooms have natural daylight and are furnished to a high standard with free Wi-Fi facilities throughout. The ideal wedding and banqueting venue with two very distinctive banqueting suites - The Lathom Suite and The Great Hall, a superb stone built banqueting hall which dates back to the Elizabethan period and also boasts a spectacular patio area. Both rooms are fully licensed for civil ceremonies.

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Room 1

Guest reviews


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based on 360 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
190
Verygood
 
103
Medium
 
47
Poor
 
13
Horrible
 
7
Business Business 102
Couples Couples 66
Family Family 97
Friends getaway Friends getaway 49
Solo travel Solo travel 7
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Plus Lancashire Manor Hotel,Wigan
  • 4
    « Yep, fine. »

    Nothing wrong with this one. Food was not special but was reasonably priced and perfectly acceptable. It was comfortable, service was good and my room was clean and well equipped. It was a two night business visit and I would be happy to return.

    3
    « Handy location For travellers »

    This hotel is nestled between the M6 and major motorways surrounding Skelmersdale, the hotel itself is pleasant bright and clean and the staff were all very helpful. The accommodation is somewhat tired and ready for updating and the restaurant food is slightly overly presented would be better off in my opinion focusing on good quality food rather than fancy presentation at the expense of quality

    5
    « Highly Recommended »

    I stayed here for several nights in November whilst on business locally and can highly recommend the Lancashire Manor. Easy to find just off of the Motorway with car parking right outside of reception. All of the staff from reception to the bar and restaurant were friendly and helpful. I ate here both nights having both a starter and main course and the food was good quality. Breakfast was also of a similar quality. The full dinner menu can be taken in both the bar area and restaurant. Bar had a good selection of craft beer and a separate menu to help you choose your beer of choice. Room was clean, spacious and quiet with a comfortable bed. If you need accommodation in the Skelmersdale area then I would recommend this hotel.

    4
    « Excellent organisation for a group gathering »

    A party of over 30 of us stayed 2 nights at the beginning of the month. The reception service was first class with all members of our group being quickly allocated to their rooms. The rooms themselves were well furnished and comfortable, a pleasant change from the usual chain Inns and Lodges. We had pre ordered our meal for the first night as there was another large party staying. The service was speedy and efficient and the food quality didn't disappoint for the majority although there were one or two who mentioned one of the desserts being a bit heavy. Breakfast was served early to fit in with our plans and had a good variety. The second nights dinner wasn't pre ordered and provided a good meal appreciated by the majority of the group. Bar prices did raise an eyeball or two though. Overall the hotel provided an efficient booking and reception service with comfortable rooms and more than acceptable food for a large party. We will have no hesitation in using Lancashire Manor for a similar event in future.

    5
    « Hidden gem »

    Where do we start! My husband and I had our wedding reception here on Saturday 12th November. To say it was perfect is an understatement! Kevin was on hand whenever you needed him & nothing was ever to much trouble. The great hall looked absolutely stunning and we received many compliments from from our guests about this. We choose the beef roast which didn't disappoint, service was fantastic. From the moment we arrived to the moment we left everything ran perfect, we arrived late from the church but Kevin and his staff took it in their stride and managed to still make it run like clockwork. We had read a couple of bad reviews about breakfast which we made the hotel aware of but yet again the breakfast was fantastic. If you are reading this review and wondering if you book your wedding here do it as you won't be disappointed!! Thanks again to Gill, Kevin & all the staff Love Mr & Mrs Hamilton xxx

    3
    « A Pleasant Hotel but eat elsewhere »

    The rooms are a long walk from reception, through the bar and past the dining room but are pleasant when you get there. The bed had a mattress topper which was far too hot for me and a stiff biscuit duvet which was useless. There was a seating area which I liked and the wifi connection was good. We stayed two nights with a large party so had to eat in the hotel as part of the crowd. The Friday night meal was poor. I had a starter of pate which was a thin slice of pate, adequate but nothing special, the salmon to follow was tiny with only a few vegetables, and the hot chocolate brownie was cold and a solid lump. I retired to the room to eat all the biscuits! Saturday night was slighly better with a chicken and black pudding terrine follwed by pork loin which I had great trouble cutting although the problem appeared to be the knife as the meat was not too tough to eat. Sticky toffee pudding was warm but lacked the real sticky toffee sauce I expected. At least I felt I had had a meal that night. The best thing was the fresh fruit salad they served my hysband because of his dairy free diet. He had the soup which was good and the beef which was plentiful but tough. Overall not a place to return to.

    4
    « Not bad at all »

    Here on business for a week, location is good for business but nothing around here. Room is clean and well presented. Food is good but some meals are small for the price. Free wifi is impressive. If your working locally I would recommend this place.

    5
    « Tribute Night. »

    We attended Michael Buble tribute performance it was faultless. The food was fantastic, staff were very friendly and helpful. The room was as expected, clean, cosy, tidy, warm and quiet. The overall hotel experience was welcoming and I would definitely recommend this hotel to others. It was a fabulous night.

    5
    « Wedding »

    What a brilliant time we had from arriving on Saturday till we left this morning from the ladies cleaning to management can't thank you enough for making Wendy and Carls wedding so excellent from start to finish would highly recommend. The feed back I got off wedding guests was fabulous food drink and rooms xx

    4
    « Business trip »

    BW Wigan is a nice hotel at a good location. Check in went smooth but not overly friendly. The room was well appointed and the bed was comfortable. The restaurant served good food and the service was friendly. I would recommend this hotel to anyone needing to stay over around Wigan

  • 5
    « Mr & Mrs M Lacey wedding 2nd October »

    Our wedding weekend started on the 1st October 2016 as I stayed the night before our big day with family and friends, we had a meal and the staff were very accommodating and helpful even though they had 2 weddings on. Our wedding was held at Lancashire Manor the Great Hall on Sunday the 2nd October. There are no words that can describe the day, it was simply perfect. From rising out of bed in the morning and looking through the curtains to be met with brilliant sunshine, the day and night was above and beyond expectations from the amazing atmospheric Great Hall to Kevin the MC and Gill Ball. Thank you so dearly for assisting us in making our day so special, these memories we will treasure forever and never forget. Nigel the recommended photographer at Clix photography you were amazing!!!! we are so looking forward to seeing the pictures. The rooms are beautiful, amazing food and staff lovely. Nothing was too much to ask, Kevin did an outstanding job we didn't need to worry about anything and were asked as the new Mr & Mrs Lacey to inspect everything including the buffet before guests were let loose. We will definitely be returning and may come for our anniversary to book a meal and room 70 for Monday 2nd Oct 2017 if it's available. Thanks again xxx Memories forever

    5
    « Great little find »

    Stayed for one night on business and arrived late in the afternoon after a long day. The check in at reception was quick and straightforward and they even had fruit or cake on offer to take the edge off my rumbling stomach. The room was brilliant, comfortable and spacious even for a double. The TV was a large one and the shower was one of the best I've seen in a while. Food was good and the portion sizes enough to fill a hungry belly. All in all a great place to stay.

    4
    « Strange location but excellent hotel »

    Very clean, very modern and peaceful hotel. Having had a poor experience with a best western in Chorley, I wasn't holding my breath here. The location is a little weird. It's on a commercial/ industrial estate but don't let that put you off. See the photos below

    5
    « Wedding! »

    We had our wedding here in June 2016 in The Great Hall and from our first meeting to the wedding day Lancashire Manor were brilliant. Gill was always helpful with any questions and requests, her replies to emails were very quick, and our meetings were a pleasure. We made our own little tweaks to the wedding package to suit what was best for us and Gill was only happy to help us with that. Kevin and his team on the day made the day run exactly to plan, and were on hand to get me inside dry from the torrential rain which unfortunately we had all day. The rooms were set up perfectly for the day and the night (even with my quickly scribbled instructions that the staff had to deal with). Also Big shout out to Elke the front of house manager, who was always friendly and helpful. The food was delicious!! We were able to have a lamb, a chicken and vegetarian dish for our main meals which was great to give our guests the option. We had pate and melon for starters and profiteroles for dessert. For the night time buffet we decided on a classic with sandwiches, sausage rolls , chicken etc. (Lots more hot and cold options available) For a simple buffet it was really high quality and also plentiful. So many of our guests have complimented the food, especially the lamb which was beautiful. Bar staff were efficient and friendly throughout the day. Drinks prices were the usual hotel prices, pint of beer around £4.50, bottle of wine £15. The bar served until 1am (which was perfect for us) and residents bar was open until you wanted to go to bed. We had managed to pay for quite a few drinks for our guests throughout the day anyway due to the reasonable pricing. The grounds of Lancashire Manor are so pretty, so do not be put off by it being on the industrial estate. Its a little haven once you are in. Finally the price for what was provided was very reasonable and much cheaper than other venues we had viewed, but quality is definitely not sacraficed for the savings. Big thank you to Lancashire Manor and all the staff for making our day perfect!

    5
    « Beautiful venue for a wedding »

    I was best man at my brother's wedding on 2nd October. We were blessed with outstanding weather for the day, which added to the amazing day. This was only enhanced by the amazing setting of the Great Hall which was used for the ceremony, meal and evening reception. Very atmospheric and amazingly versatile. The staff were all brilliant and couldn't do enough for us. Special mention to the duty manager Kevin, who was outstanding in managing the whole event from midday through to the finish at midnight. The rooms for overnight accomodation were roomy and comfortable, the food outstanding. From the wedding dinner (all served piping hot), an extensive and tasty buffet for the evening reception, to the excellent breakfast in the morning. Couldn't recommend the venue enough if you are looking for a wedding venue in the area. Indeed well worth travelling from afar if you want some excellent service.

    5
    « Wonderful wedding venue »

    Just returned from this venue after my daughters wedding,cannot fault this venue the staff are superb and nothing is to much trouble.The wedding planner and Kevin the duty manager ensured that everything worked like clockwork,the rooms are beautiful and spotless,the food is very good and plentiful.The great hall is a stunning venue,complemented with a brilliant dj,not to forget the photographer working non stop for some 12 hours,This is the place where memories are made and cherised have no hesitation in strongly reccomending this hotel

    4
    « weekend for a wedding »

    stayed weekend 24sept overall a very enjoyable time menu for evening a little sparse but nice quality bar stayed open as long as you wished meals for the wedding and staff could not be faulted very proffesional

    5
    « Wedding Reception and Room »

    Had my wedding reception here. The hotel itself is very well kept, beautiful styling. The staff were wonderful. The reception food was delicious. Our room was amazing, great facilities and comfy bed. Would recommend.

    5
    « lovely »

    Sadly, not stayed here for a while but this hotel really is quite lovely. The rooms are very modern and always clean. The food is excellent and the staff are very friendly and polite and nothing is too much trouble.

    5
    « family weekend »

    Visiting family close by, arrived very late Fri night was handled well by security. Shown to our Beautiful room which was very modern decor-beautiful, comfy, quiet, very nice bed. Had freshly cooked full english brekkie Sat & Sun which was very tasty. Staff so pleasant nothing was too much trouble. smashing location nice and quiet. Will stay again.

  • 5
    « Excellent Hotel »

    Stayed here a couple of weeks ago for a friend's wedding and had such a wonderful time. Staff were so friendly and went the extra mile. I would recommend the Great Hall for any future brides as it was beautiful. Food during the wedding was delicious and very good service. The room that we stayed in was in the new part of the hotel and was very nice. I would definitely stay here again if we were in the area.

    5
    « Conference »

    Attended a conference at this hotel for 3 days, I found the hotel of a very good standard. The staff and the service excellent and all the meals were of a high quality, I would recommend this hotel to other conference and business users.

    2
    « Hotel fine, service poor »

    My wife and I were attending a wedding here and had booked in for the night of the wedding but due to work commitments the day before had to travel 200 miles on the morning of the wedding. As a result we had hoped to be able to check into our room early and use it to get ready - normal check in is at 2pm, but the wedding started at 1:30pm so we had hoped to be able to check in at 12:00-12:30pm, the reservation confirmation said "Early arrival or late departure may be available on request and at busy times a charge will be made." So we phoned up the hotel to ask if we could arrange this to which the answer came back no they don't offer an early check-in service. We were told our options were to pay £77 to book a room the night before or we could use the public toilets to get ready - which I found unprofessional. Why like many other hotels they can't arrange for particular rooms to be cleared as soon as previous guest has left to allow for early check-in of guests who have already agreed an early check-in I don't know, it seems a fairly standard hotel policy elsewhere, I would have been happy to pay a few extra quid for that. Eventually after a number of phone calls the manager said that we could use one of the unbooked rooms from the night before to get ready, but still couldn't check in to our room until after 2pm. When we arrived and explained what had been agreed on the telephone it seemed that nothing had been arranged in advance, the receptionist called the duty manager over and arranged for the use of a room for us to get changed in and we were able to leave out bags at reception while we went to the wedding. The wedding itself was good the venue and food was nice. The room was fine, perhaps a little on the small side and the bathroom could have done with being a little bigger. I would have given the hotel itself a higher rating if it weren't for the terrible service we received in trying to arrange an early check-in.

    3
    « change hotel »

    receptionist needs refresher course to do job with smile an enthusiasim explain what people will get with there room paid £92 per room, booked three and breakfast not included had to pay extra £24per room considering in middle of industrial estate, £116 for one night stay bit steep

    5
    « Great Venue »

    We visited the hotel for a wedding and must say easy to check in very clean and comfortable rooms and excellent service. We didn't eat in the Restaurant due to it being a wedding but the buffet that was serve was excellent. The breakfast was extra but worth it great selection

    3
    « Nice Hotel »

    I would like to rate this between Average and Very Good, but cant do that., I stayed here on business for one night, the Hotel is accessed via and situated on an Industrial Estate, but once you get in through the gates, that is easily forgotten. The hotel is a mix of modern and traditional styles which sit well together, there is plenty of exposed local stone in the bar area, which is divided into several separate areas within the original building, there is also some seating on the terrace to the front. The room I stayed in was a more contemporary style, and a good size it had a king sized bed an integral desk area with plenty of power points and was nicely finished off with some richly toned wood, the en suit had a large walk in shower tray with a equally large shower head. And all that only a few steps to the restaurant and bar...ideal. There was no noise from the corridor, however this was a Wednesday ! I had a meal in the restaurant which was OK, but nothing special. Breakfast was a Hot and cold buffet, it was not the best I have had but would not put me off coming again, and next time hopefully the quality of the food will have improved.

    2
    « Don't stay here when there's a wedding on - unless you are part of it! »

    Booked two rooms at this hotel through a booking agency. On arrival,they had no record of the booking and we spent an anxious few minutes while an entirely unsympathetic and unapologetic receptionist searched, eventually successfully, for our booking. The room was very small, you had to wedge yourself behind the toilet bowl to get the bathroom door shut! Otherwise the bed was very comfortable and the room well appointed. The wedding party made a lot of noise in the corridors pretty much all night, at one point conducting a very loud argument with a member of staff right outside our door in the early hours. Breakfast was unremarkable and staff cheerful. Checkout receptionist had obviously been to the same charm school as the one the previous day. The booking agency rates completely ignored despite the printed confirmation. We'd had enough by then, paid up and left!

    5
    « Lovely hotel »

    This is a lovely hotel. Very comfy beds, neat, clean rooms, excellent interpersonal skills from staff...couldn't be faulted. There was a wedding the day we were there and I can understand people wanting their special day there.

    4
    « Family wedding »

    We want to a Lovely family wedding here in the hall and the hall itself is stunning. We stayed over but it's just a bit noisy because it is right next to the motorway which is a great shame. The staff are very nice and the food is very good. Wr had a nice breakfast before we set off home.

    4
    « Great venue »

    My sister got married here in July & we stayed overnight. I couldn't fault the venue itself, the great hall where the wedding & evening took place looks amazing when it's all decorated & there's a balcony upstairs overlooking he hall, which was used as a children's entertaining area in the evening. The room itself was comfortable & clean but was very warm at night & could have benefited from air conditioning. The breakfast was pretty basic & quite disappointing.

  • 4
    « Lovely Hotel »

    Stayed here recently for my friends wedding. The hotel is really lovely, the mix of old and new is just beautiful. My room was located in the newer part of the hotel, the bathroom was gorgeous with a huge monsoon shower. The bed was very comfortable and the room was very airy too. There was just a few cobwebs on the ceiling, that were missed by housekeeping other than that it was perfect. The great hall where the wedding was held is a beautiful room, the lighting was beautiful. Food served at the wedding was nice. Staff were all very attentive and helpful.

    4
    « Last minute Business trip »

    Conveniently placed just off M6 ideal for northwest business or pleasure. Check in quick and efficient. First impressions very good. Attractive exterior matched by interior. Room was very good with old feel although probably not so old. Room good size, clean and well appointed.Facilities good. Needed to book restaurant due to wedding but I was the only diner. Food choice was varied and food quality excellent. Waiting staff were very good. More of them than diners (just me!). Will definitely stay again and would strongly recommend. I stay in many hotels weekly for business, this is one of my favourites. Thank you all.

    5
    « Our Wedding (Paul & Sophie Bird) »

    What can we say about this place, absolutely fantastic wedding day from start to finish. Kevin and his team looked after us amazingly and even though we ran a bit behind, to say the least, with our speeches and things they didn't panic and made sure our day ran smooth. The great hall looked absolutely unbelievable and the whole hotel was brilliant. Stunning venue, and great staff, we are just gutted now that it's over. Our meals where fantastic and the bbq in the evening went down a storm. Thank you to everybody for making our day so special. And for entertainment look no further than Gavin young, absolute legend, and Hayley at house of magnolia for sorting our flowers, they looked unbelievable.

    4
    « Excellent service »

    We attended a wedding here in August 2016. Staff were very helpful when I called to book extra rooms, one by one, as additional family members let me know they could come. Particularly impressed by the cleaning staff. One member of the family had left pills next to the basin in his room meaning to take them after breakfast. He was checked out and was ready to leave when the cleaning staff came running to find him and ensure he was able to take them. The hotel itself is pretty standard but the good attitude of the staff makes a huge difference to your stay.

    5
    « Fabulous venue »

    We celebrated our mother's 80th birthday at the hotel for sunday lunch in the restaurant. Food was excellent, very generous portions, freshly cooked vegetables. Everyone in our party enjoyed the food and commented how lovely it was. Service was superb, nothing was too much trouble from start to finish, even helping with special touches before guests arrived. The hotel made us feel welcome and special. We would highly recommend the hotel.

    5
    « overnight stay »

    Stayed at this hotel overnight on the 6th August with a coach party.This was bar far one of the best hotels i have stayed at for a long time.I really could not find a fault the evening meal and breakfast was both excellent and the staff could do enough for you.I would not hesitate to stop at this hotel again.

    5
    « Great hotel for a wedding »

    We went to this hotel for a wedding and were very impressed with the evening, lovely staff and ideal for the wedding guests as it was friendly and informal. The change over from wedding room to evening function room was seamless. We'd like to mention Marc Rob Jennie Olivia and Chris as members of staff and the others whose names I didn't catch.......the beer was good!!!!!!! We really had a great time!

    4
    « Sunday lunch clashed with wedding party »

    Me, my husband and a close friend booked here for the Sunday 2/3 course lunch which was very good value for money. I chose to have only 2 courses at £10 but the others had the 3 courses. There was an obvious shortage of staff because of the wedding party but this did not deflect from the excellent service and attention given to us by the one and only waiter. Luckily not many people were dining as it was at the end of the lunch period. Unfortunately the beef served with my main meal was much too tough, very hard to cut and much too dry to swallow. But for this the meal looked delicious when it was served up. My companions seemed to have no trouble with their beef and enjoyed it. When we were presented with the bill £10 had been deducted because of my meal. I hadn't made any fuss over it so was taken aback and actually very pleasantly surprised at the thoughtful gesture. I would return again but choose a different main course.

    2
    « disapoint of staff and general serice »

    First night had a good welcome 2nd visit not very friendly felt we was intruding. first morning breakfast bacon over cooked couldn't use a knife & fork, disappointed there was no scrambled eggs or porridge for breakfast, evening meal vegetables was served silver service and more vegetables on the table than the plate then couldn't put a knife and fork into the veg to eat it let alone be able to chew it. Good food wasted worse food we ever had in a hotel. Bedrooms was very pleasant. 2nd morning we were served half cups of tea & coffee by a very tall guy who didn't have any manners at all, couldn't even say good morning and ask was everything ok. The price of beer was £4.45 a pint the most expensive hotel I've stayed in and will not be revisiting any Best Western hotels first and last time. Michelle & Jeff Bridgend

    5
    « Fantastic hotel great value, good food and wedding venue too. »

    Really good hotel and great value. Really comfy beds and nice clean rooms, great shower , tea, coffee in the room. Lovely bar area and good food - we had evening meal, starter and main and desert, good quality. Breakfast was excellent great selection and good bacon and sausages. Good service all round from the desk and waiters. Good location for Tatton Park about 25 mins away we went to the Flower show really good day. We noticed that there had been a wedding the night before and they all had a great time, it looked they offered wedding packages which I think would be excellent so maybe worth considering. Lovely grounds outside, tables chairs .

  • 5
    « Attended a wedding »

    Fantastic venue. Booked a family room for the night. Very clean and spacious. The family rooms are actually to interconnecting rooms which was great. My kids who are 3 and 7 enjoyed having their own space.

    3
    « Standard Best Western »

    Overnight stay and found the hotel in the middle of an industrial estate. First impressions very good exterior building. Inside the reception and bar was clean and pretty standard of what I'd expect for a Best Western Hotel. The room I had was ok, the bed comfy and the little touches of sewing kit and shoe polish was excellent, however the toilet seat was not fixed and broken, and the paintwork in the room, and the bathroom cleanliness was a bit grubby and on the shabby side (white gloss paintwork was yellow) Restaurant and bar menu was limited and nothing exciting, a pint of larger is around £4.40 with a bottle of wine at £15.50. Breakfast was good, with attentive service from staff Ali g with and a self service hot selection and standard cereals etc etc. All in all not bad but nothing to rave about.

    3
    « Fine »

    Doesn't get the pulse racing but it's everything you can ask for in a ?£75-for-B&B' hotel.  The building is attractive ? built of local stone.  Rooms are OK ? bathrooms bit old fashioned, but all OK for a 3* Best Western standard.  Breakfast OK.   It's next to the motorway, in a business park ? so not a thrilling location either.  But if this is where you need to be, you won't be disappointed at this price.

    3
    « What a shame »

    Rooms & property excellent Food poor at best, 2 dinners and 2 breakfasts...unless you like uncooked vegetables, and bacon you had to pick up and break to eat it! Staff abysmal, reception woman ignored advice about rubbish outside rest. window. Still there a week later. 7' tall disgrace in charge of food service - needs to work in a factory. Was not ready for a known party of 25 people on coach trip - did not appear to want us there, very poor attitude.

    5
    « fantastic day at a family wedding everything was fantastic with great service and quality. many family members stayed »

    the food and catering was beautiful, and the room was decorated with great taste and food both the main meal and the buffet at night. Meany guests stayed over night and we all had a lovely full English breakfast, the rooms were delightful clean and very comfortable

    5
    « Elton John tribute night »

    Elton John tribute night was a delightful evening service and entertainment top notch will go again. Lovely meal fabulous decor in the Great Hall music was spot on with an entertainer who sounded like the real Elton John

    4
    « Superb hotel with excellent amenities and food »

    We were here for a social meet on a Friday night. The food was excellent with good vegetarian options. The beers and drinks at the bar was also fabulous. The Saturday morning breakfast was fantastic. The rooms are very clean and the staff friendly. Very good outdoor seating for the bar as well.

    3
    « Bank Holiday weekend in May »

    I was meeting with friends in Liverpool but wasn't prepared to pay the extortionate hotel prices. I lived in Skelmersdale for many years and knew this hotel in previous life. It's easy to get into Liverpool on the quietest motorway ever (M58) so decided to stay here and travel for two nights and then stayed at the Atlantic Tower in Liverpool on the 3rd night. This hotel was much better in terms of the accommodation ( room size, cleanliness, facilities) and also the parking.( free compared to £12 per night!) I had asked for a room in a quiet area having seen the reviews about weddings and this was what I got so I was very happy on the sleeping front. However as others have commented the food was less good. I only had breakfast one morning and that was enough-everything was dried up and there was no one on the counter to ask for something fresher. The breakfast area was a nightmare with kids running berserk everywhere and noone seeming to care. I realised everyone knew each other so had to presume they were from a wedding the night before. Looking at the reviews there seems to be a wedding every weekend so my view would be: avoid weekends, avoid breakfasts and just pay for the room and you will find that's its nice accommodation with easy drive into Liverpool.

    5
    « Lovely modern but cosy rooms »

    We only stayed here for one night but was very impressed with the hotel. Location is unusual in the middle of industrial estate but this should not put anyone off staying here. The rooms are modern, clean and very functional - everything in its proper place, ie hairdryer beside mirror, luggage rack that comes out of wall, plenty of sockets, tv that you can see from chair or bed, very comfy bed and pillows, and a nice modern bathroom with large walk-in shower. Only ate breakfast at the hotel and it was ample, had everything you would need. Plenty car parking space. Nice, friendly staff.

    4
    « wedding »

    We had a fantastic day for our daughter and son in laws wedding on the 2nd july. The food was lovely and although the evening buffet was cleared away while there was still a lot of food left the staff set it up again much later in the evening when guests were hungrier. With the exception of the receptionist on duty on saturday we found all the staff friendly and helpful. A special mention for Robert who went above and beyond the call of duty when our young granddaughter, after a day of nerves and excitement was exceedingly sick in bed late in the evening. Robert cleared everything away and replaced all the extremely smelly bedlinen and made up the bed and with a smile on his face said it was all part of the service. Thanks again Robert.

  • 4
    « Summer wedding »

    I do wish there were a 'good' option available; in the circumstances of our visit a very good is fine but had I have been there as individual travellers some details would have bother me more than they did being in a very large wedding party. So being at the hotel for a wedding we elected to stay overnight. The room we had was on the ground floor and looked as if it may have been recently refurbished, it was clean and comfortable with good sized bathroom, no bath but a dual head shower - one 'rain' one normal. The wedding ceremony was very well organised, the Great Hall was then transformed for the wedding breakfast and later had a disco & dancefloor added. The building is a mix of new and old, lots of exposed stone walls, wooden beams etc but with sympathetic modern additions, providing light airy spaces too. Following the ceremony we were served drinks & sandwiches whilst the photos were taken and the room changed around. The wedding breakfast food was fairly traditional, tasted fine and decent portions, one negative was that the plates used as charger plates for desert were clearly straight out of the dishwasher and perhaps not the ideal temperature for under a dish of ice-cream! The evening buffet had a barbeque feel to it with burgers, sauages, salads etc available and just after midnight they served bacon rolls for the revellers. Great idea but one slice of bacon just doesn't fill and average bread roll. Hotel bar prices are what they are and I have been in more expensive places. Breakfast was a buffet, as is so often the norm these days, but not too bad in terms of being dried out from being kept warm - some items were a little greasy but overall I have had much worse. We joked that the breakfast plates would have been better if they'd been as warm as the ice-cream ones were the day before. Tea & coffee and toast were table service not buffet, which is so much better than having to queue for the slow and pitiful toaster option that some places provide. We had an enjoyable experience overall for the wedding.

    5
    « Beautiful Wedding Venue »

    Visited & stayed overnight for a friends wedding. Not a very pleasant final drive through an industrial estate, however only 5 mins from the M58. That is my only negative about this place. It's a beautiful hotel, with some lovely seating areas both inside and out. Small yet pretty garden areas and plenty of car parking. The Grand Hall is a stunning location for a wedding, with both a contemporary and classic feel. Very cosy for a room which easily sat 100 for the wedding meal ..... and many more at the evening gathering. Bedroom was very spacious and decorated to a high standard, very comfy - Room 5. Venue and facilities are lovely, modern, comfy and friendly. Would recommend for a quiet couples escape and also especially if you are looking for a wedding venue.

    5
    « Wedding »

    Had our daughter's wedding reception here 25/06/2016. The service we received from the day we booked until the wedding day was excellent. The room looked amazing and the food day and night was plentiful and delicious. The staff were attentive and nothing was too much trouble. We stayed over and the room are spacious and clean and breakfast was excellent. Would highly recommend to anyone looking to book their wedding here

    4
    « Wedding »

    Stayed at the hotel for a wedding, great grounds, nice building and the room was clean and comfortable and well equipped. The wedding meal was lovely, but I cant comment on the standard restaurant or the breakfast. Only downside I saw was lack of staff, as the wedding party arrived at the venue the one receptionist was over whelmed and then once the wedding had finished and the bulk of the guests had gone about 40 people descended on the late bar, again only one girl serving. Overall only small complaints.

    3
    « Good to look at - but the rooms are tired. »

    Bathrooms tired and worn, rooms basic but ok - just shabby! Location good for business and staff friendly - food ok. You can stay here for business and its adequate for a night but its not an experience to look forward to.

    5
    « Beautiful wedding ?? »

    We had our wedding here and it was absolutely beautiful. Everything was amazing, the staff did a brilliant job and we're all lovely, the meetings with Gill before hand were helpful and she made me feel at ease. The food on the day was lovely and just an overall brilliant experience. Every one of our guests commented saying how much they enjoyed themselves. Thankyou to all of you. Yvonne and Neil ??

    5
    « Amazing Wedding Day! »

    We got married at the Lancashire Manor hotel on Saturday 14th May 2016 and had the most perfect wedding day, thanks to all the staff that work there. Through their hard work and dedication, they couldn't do enough for us and everything was done to the highest standard. The staff are so friendly and they took care of every little detail, we just got to enjoy our day. From the bridal suite, to the hotel grounds and terrace, to the great hall, the hotel looked stunning from start to finish, it definitely has got the wow factor. The wedding day and night ran smoothly, and the food was exquisite, there was no scraping on portion size. We would definitely recommend this venue to everyone, and look forward to returning in the future. Thank you again Lancashire Manor hotel for making our wedding day amazing, as my husband's grandad told us the morning after "that was the best wedding I've ever been to" and he is 91 years young, so he's been to quite a few.

    5
    « Amazing!!! »

    Booked our stay via booking.com, 1nights stay special offer £90 including breakfast. What we didn't see properly was that we also got a 2 course evening meal included. Excellent price the evening meal was outstanding breakfast was even better. The service off all the staff was top class all very professional and we'll presented. What can I say about the room other than fabulous! Very comfortable beds excellent shower and facilities. Will definitely recommend and book again!

    1
    « Try and find a Premier Inn... »

    ....or anything at all as it would be better than this. The Lancashire Manor is a Best western but privately owned using the BW brand name. It is one of those hotels that looks ok and could be so much better with decent grounds and it is reasonably clean without being spotless however due to its location just off the M6 and in Pimbo Industrial Estate then business just flows. They also get regular weddings at the weekends as well as a high business turnover during the week but don't get too excited as this management team here is frankly the worst that I have ever encountered. What I mean is that they don't care as business is so easy with no competition close buy. The receptionist looks as though she would be elsewhere with here face tripping her (she really needs a talking to) and who I assume is the hotel manager wants to chuck it altogether as the guy is simply pretty much useless with no interaction with guests. Food is tasteless in the evening in the restaurant and the bar and I do mean completely tasteless but breakfast is ok. Wi fi is free but doesn't work and reception just shrug their shoulders. My advice? Don't expect much and do yourself a favour and stay elsewhere until the management pick themselves up a bit here. It could be far better thn what it is.

    5
    « Wedding »

    Came yesterday for an all day wedding, what an absolutely beautiful hotel! The grand hall is like something out of a film, so stunning! The grounds are gorgeous and really set this hotel apart from all the rest. Staff are really friendly and helpful; I had travelled alone with a baby so this was really appreciated :) Rooms are spacey and beds really comfy. Breakfast was lovely too and looked very fresh. Would definitely recommend this hotel and would love to return one day :)

  • 5
    « My sons wedding »

    Out of all the reviews I have written this is by far the hardest.I love this hotel on the 10/06/16 we celebrated our youngest sons wedding at the LM what a fantastic day we all had, alll of our family and friends can not stop talking about it the food was superb and the night time attractions helped make it one of the best night's of my life the staff where excellent catering to all our needs and the venue the Great Hall superb surroundings and just ideal .Special thanks to Gill the wedding coordinator Kevin and Chris in charge on the day Sarah one of our servers and of course all of the bar staff who with my family had to work so hard .One very small problem and it is a very small one some of the rooms are a little small I'm 6ft 2 ans struggled a little in the small bed and bathroom but this in no way spoils a fantastic stay on a great day as I said at the start this is the hardest review I have ever written and it is because I feel my words can not do justice to this Excelent Hotel Thank you Lancashire Manor for helping make this one of the greates days of my families life I and if you looking for a wedding venue LM is one I heatilly recommend

    5
    « Wedding »

    We attended a wedding here staff were very attentive .The wedding breakfast was very good nice hot soup beautiful tender roast beef plenty of veg and roast potatoes followed by delicious profitter rolls ,Service was very good and I asked our waitress if they had green tea instead of coffee no problem got it right away . Thank you all so much very enjoyable day .

    5
    « Perfect Wedding Experience! »

    We spent the evening for a family wedding and had a wonderful time. The lovely rooms were ready early so we could get ready in comfort. The rooms had everything we needed so we were not disappointed! The staff were exceptionally helpful, especially at breakfast where we wanted for nothing. The tea, coffee and toast were ready for us on the table as we sat down. Excellent choice of cereals, Danish pastries, full breakfast and fruit! I would stay again at a Best Western hotel, as we had a perfect wedding and enjoyed the whole experience. Thank you!

    5
    « wedding venue »

    had my daughters wedding venue here,could not have asked for any more excellent all round,thank you all, the staff where excellent,the ambience superb,had a really ggod day and evening and stayed overnight with breakfast in the morning no problems at all

    5
    « Great hotel »

    Stayed at this hotel for a night when we were on a coach tour. Despite there being a wedding on in the hotel, it was not noisy and the room was very quiet at night. The small gardens outside and the interior of the hotel were lovely, and our room was a good size. We had a delicious three course dinner with good sized portions. There was a buffet breakfast with a good selection.

    5
    « The most perfect wedding day we could have wished for »

    My husband and I had our wedding breakfast and wedding reception here at the end of May. The staff were brilliant and made sure everything ran smoothly. All our guests commented on how nice the food was. They also commented on how beautiful the venue was as most of them had never visited before. We had the most perfect wedding day we could have had and can't thank the staff enough.

    3
    « Nice hotel just don't eat there »

    The staff are all friendly and helpful, the room was clean and well presented but there were also some issues. The bedroom did not have an opening window or air conditioning and as a result was extremely hot and the air had a stale odour. The sink would not empty of water, there was a broken lamp in the bedroom and the breakfast was woeful. The hot selection had been under the heat lamps for so long that everything was dry and crunchy, the savouries where stale, the fresh fruit selection consisted of cheap tinned fruit in syrup and the cereals are obviously budget brands. For £8 each we could have eaten far better at the garden centre 200 yds away. So they need to really put some investment into the breakfast menu, raise the quality of the raw materials and replace food on the hotplate more quickly. Which is all a bit of a shame really as it's a lovely hotel, with friendly welcoming staff.

    5
    « Excellent staff »

    Room was fantastic, the cleaning staff in this hotel go out of their way to make sure the rooms are 1st class and even helped when we had loads of kids running round . Food was pretty good as well and looked good . Well done all the staff there you did us proud!!! ( daughters wedding was held there so we stayed 2 nights ) drinks a little pricey though ;-)

    5
    « Wedding do »

    We recently visited this hotel for a friends wedding. The hotel is a really nice place. Rooms are smart with king size beds and flat screen TVs. The hotel is clean and tidy throughout and staff are all very helpful. Would definitely recommend this hotel for anyone looking for a venue for their wedding do. Overall very enjoyable weekend.

    5
    « Super hotel »

    The hotel is very well set out well and is very well maintained and very clean and tidy through out, all the staff were very friendly, rooms are superb with king sized beds flat screen TVs and tea making facilities, there is a choice of having bar food or eat in the tester aunt the foodies excellant, will definitely stay again

  • 5
    « Great overnight stay »

    I have just returned from a mystery trip and this hotel was our stopover on the way to Southport. I must admit we wondered where we were going when we drove through an industrial estate but was pleasantly surprised when we arrived. It's clean, the food is lovely and so are the staff. We were fortunate that our coach driver organised some entertainment for us but I think this is the only thing missing.

    4
    « Wedding »

    Lovely hotel and amazing wedding! The main room was beautifully decorated and the lighting and table fixtures were stunning, the room was comfortable and clean, the parking and location were perfect. we woke up late for breakfast and the chef with the tattoos really looked after us and made us 3 breakfasts even though we were an hour late... Above and beyond grateful, thanks X

    4
    « Convenient, Clean and Comfortable »

    The hotel was conveniently close to Up Holland rail station (a few minutes walk), Clean and Tidy with friendly staff. A slightly odd layout having to drag my bags through the restaurant and bar areas to get to my room but no big issues really.

    4
    « Refurbishment complete »

    Nice hotel - just needs something to do in the evenings as the TV in the bar only shows the news and there are no leisure facilities (pool / gym etc). Good menu choices and excellent breakfast (continental or full English)

    4
    « Birthday treat »

    Lovely place. We had the Sunday lunch which was two courses for £10 between us we had the beef and the chicken both were lovely and good sized. We chose main meal and desert. The table staff was lovely and caring. The drinks were expensive but I suppose for a hotel it's to be expected.

    4
    « Best Western excels »

    A comfortable hotel in an attractive natural stone building. As usual Best Western standards stand out. Beds are comfortable, food and drink are good and the staff want to help. Internet access just happens, unlike with many other hotels.

    5
    « Elton John Tribute Night »

    Visited the hotel again, this time for an Elton John Tribute Night. A warm welcome was provided by kevin on arrival, who in turn showed us to our table. The menu for past tribute nights in other hotels has been quite restricted, to a choice of 2 starters, 2 mains and 2 desserts. Here the choice was bigger, with dishes available to cater for all tastes. great to see. The food served throughout the night was to a very good standard, with presentation adding to the overall quality. Service continues to be very good at this hotel, with staff smiling and chatting with customers, making them feel special. So to the reason for the visit, Elton John aka Jimmy Love. All I can say about this guy is that he was amazing. he blasted out hit after hit, whilst actually looking like the man himself. If you haven't seen this man, you should. People were up dancing from the first time he tinkled his ivory keys. A great night was had by all and I hope the hotel bring this man back soon.

    4
    « Very pleasant indeed »

    We went to Lancashire Manor for a cabaret night with meal and bed and breakfast. The location is a bit weird - right next to a massive industrial estate - but you just aren't aware of this once you arrive. We really enjoyed our stay and thought it was excellent value for the money. The rooms were clean and comfortable and nicely decorated and the three course evening meal was very good and much better than we had expected. The staff were all friendly and helpful and made us feel welcome and special. The bar area and restaurant (where we had breakfast) are also very welcoming and comfortable. The breakfast was fine and nicely cooked - our only complaint was that some of the cooked food from the buffet was cold. All in all a very pleasant way to spend a Saturday night - great accommodation, great food and excellent entertainment. We won't hesitate in going again.

    5
    « Wedding reception »

    We attended a wedding reception at the manor recently. We were a little concerned as it is in the middle of an industrial estate. However once you enter the grand hall it is actually a really stunning room a fantastic choice for a wedding. A little bit chilly probably due to the size of the room very high ceilings which had stunning ceiling decoration. The buffet was served in another ajasant room. As I said before must admit it is a lovily setting for a wedding or party

    5
    « What a response! »

    I stayed at the Lancashire Manor on 16th March 2016 and after my stay, wrote a pretty poor review. When I got back home, I complained to BW Central Reservations .... and got an absolutely brilliant response both from them and from the Lancashire Manor's General Manager who has resolved my complaint fully, without question. I want to record my satisfaction with both organisations response to my complaint as there is no way to remove a review on TripAdvisor. You should have no hesitation in staying at the Lancashire Manor Hotel ...... they try REALLY hard to get things right.

  • 5
    « Wedding Venue and overnight stay »

    We stayed for a wedding organised by the hotel on the 25th March. Attention to detail was excellent as were all the staff. The wedding meal and evening buffet was second to none . Our room was very clean and comfortableI would recommend the hotel for weddings and short stays.

    5
    « Perfect Wedding Venue »

    Such a beautiful venue for weddings. We wish we had booked to stay in the hotel itself. The food was excellent and the attention to detail was second to none! The staff were very helpful too and went out of their way to ensure you had an enjoyable experience. Would definitely recommend Lancashire Manor for weddings & for a meal.

    4
    « Lovely rooms, decent bekkie »

    Late night stop. better than the average best western. Free Wifi without lengthy cryptic access codes was a nice touch. Best nights sleep in a long time. with roomy double bed, and clean simple style in the rooms. Not bad value for money at all.

    4
    « Great food »

    The hotel location served the specific trip purposes, so I can't comment on that. The food at the restaurant was excellent, so I highly recommend trying it. The room was fine and the personnel very friendly.

    2
    « Lancashire Manor Hotel »

    Having reserved a room, via BW central reservations with a double bed a month earlier, I was provided with a twin single bed room. The hotel would not change my room and as a result, I barely slept that night. Very poor.

    5
    « Very beautiful place »

    Was here for mothers day and with my family. I didn't know what to expect. The staff was very polite and welcoming, everything looked professional. I really enjoyed the food, the turkey was spot on. We had a choice of meat and I picked that. The strawberry tart was delicious when it was time for sweet. Finally, I would suggest making sure the vegetables are cooked a bit longer as they wasn't soft enough, that is a not a complaint though. I would love to come back soon :)

    5
    « Wonderful wedding »

    We booked the Lancashire Manor Great hall for our wedding on 5thMarch 2016 it was absolutely stunning food was fantastic and staff couldn't do enough for you Kevin was a star and helped are day run smoothly and it flowed beautifully. Gill Ball the wedding organiser was brilliant nothing was to much to ask for. Thank you once again for making a day very special.x

    5
    « Great wedding day and venue »

    Attended a friends wedding reception and stayed over. The food was great, staff where excellent and the venue is nice and modern but with a clear history . Nice comfy bed, very clean rooms. Bar prices aren't to bad for a hotel. We'd be very happy to return again

    5
    « Excellent Hotel »

    Stayed here for the first time & as a person using hotels on a regular basis I was well impressed with the location/rooms/staff & great value fro Money. I found the atmosphere was good ,rooms very clean & comfortable & therefore I have booked a business trip x 4 people in April -well worth a visit.

    5
    « Wedding Ceremony »

    One week ago we held our son and daughter in law's wedding. To say everything went perfectly is an understatement. The venue was prepared expertly for all three elements of the day, wedding, meal and evening celebrations. All of which went without a hitch. Kevin and his staff were most professional being helpful and supportive whenever needed. Many thanks to everyone but especially to Jill and Kevin.

  • 5
    « Surprisingly fabulous wedding venue! »

    Stayed overnight at the hotel after a wedding reception held in the Tithe Barn attached to the hotel, and how impressed were we? Very!! Firstly, you wouldn't even know the hotel is where it is, although near to the motorway and close to an industrial estate, the hotel is easily accessible for people travelling to the venue. The rooms are very comfortable and modern. Breakfast was plentiful with a variety of hot and cold food, help yourself buffet, and this was included in the room rate! The hotel grounds are beautiful and the welcome at the front of the hotel, with its red carpet reception, was impressive! Staff were very welcoming! The main reception room (Tithe Barn) was quaint and charming, it had bags of character and the tables were set out beautifully. The room looked amazing - the walls had recesses to put candles which really added to the ambience, creating a warm, welcoming feeling! What a fabulous venue for a wedding!! If you're looking for a wedding venue, definitely go and check it out!

    5
    « Lovely hotel »

    I stayed here as a guest for a recent wedding and was impressed with everything. Really lovely staff, nothing was too much. The hotel grounds were gorgeous and rooms were cosy and comfortable. The food was lovely and the bar wasn't too pricey either.

    5
    « Fantastic wedding venue! »

    Having been to the Lancashire manor many times for family gatherings, which was always a pleasure, we decided to book the Great Hall for our wedding in July 15. The room looked absolutely stunning for both the service and reception. The hotel managed to ensure the whole day was seamless and we could relax and completely take in the awe of the day. The hotel service was as always exceptional and we would recommend the hotel as LGBT friendly. From the staff, the wedding planners Jill and mc Kevin, to management, we cannot compliment them all highly enough. We would strongly recommend the venue for parties and weddings. The food is top class and we have never been disappointed. Our family and friends were in awe of the great hall chandeliers! The wedding fayres prior to the day were really helpful and the hotel put us in contact with some excellent suppliers for entertainment, lighting and venue dressing. We had a wedding suite for 2 nights, which had a separate lounge area which was fantastic for the wedding preparations, hair and make up, and enabled the bridal party to get ready together at the hotel which was lovely. With thanks again, we look forward to more family gatherings at the hotel in the future, best wishes Adele & Jude xxx

    5
    « Little gem »

    This hotel is a little gem hidden away , from the chamber Maids to the management the service is more than 100% , as you drive down to Lancashire manor you wonder what are coming to but ignore all that because the hotel is one of the best you will stay in , the staff are always polite and Courteous and nothing is too much trouble , their theme night are a must , we have just had our daughters wedding there from the wedding coordinator to waitress nothing was too much give it stay

    5
    « Our Wedding »

    From the moment we booked the venue some 12 months ago to the big day itself the management and staff of the hotel have been extremely courteous, friendly and professional. The great hall was enchanting for all elements of the day and the food served was of an excellent standard. If you are thinking of hosting your wedding here, you will not be disappointed. I cannot praise all of the staff highly enough. Thank you to you all for helping make the day so special and memorable.

    5
    « Lovely little hotel »

    We have stayed here on numerous occasions now when visiting nearby friends and it has never disappointed us. It is a lovely old building that has been tastefully decorated throughout. The bedrooms are very clean and spacious with comfortable beds and all of the amenities you could need. The bar is very pleasant for a nice quiet drink and all of the staff are very polite and helpful. The breakfast was very nice with a selection of fruits, yogurts, cereals and full English. A special thank you to Kenny Wilson who kept us well topped up with tea/coffee over breakfast... just what we needed after our late night the night before. Perfect for individuals, couples or families.

    4
    « Pleasant and helpful »

    Although the room was a little small, and (being the last room at the end) WiFi did not really reach us, all the facilities were good, very clean and in very good condition. Bar and restaurant areas are very nice, and the staff very helpful (going to great lengths to prepare an 'off menu' vegan meal for us). Not a 'luxury' hotel but a definite step up from the basic budget hotel chains for very little extra cost.

    5
    « Wedding »

    Mr daughter and her husband had their wedding reception at the hotel. The great hall was ideal for about 100 guests. The room looked stunning and the food was excellent value. The staff were very helpful and went above and beyond to ensure everyone had a great time. I didn't stay at the hotel but I've heard positive feedback for my friends who booked rooms. Highly recommended

    4
    « Ok hotel »

    Ok hotel for Business stop, clean, nice, quiet new rooms. Also restaurant is good, quick service, so I enjoyed my stay after whole day traveling. They have big parking, good selection of food and all placed are quiet, propriety for meeting as well.

    3
    « Wedding »

    Stayed here as was attending a friends family wedding at the hotel. Room was ok but basic, bathroom was dated and in much need of a refurb. We were on the ground floor, which is where most of the wedding party seemed to be. Comments from friends were that our room seemed to be one of the worst, so must be some improved rooms within the hotel. We just drew the short straw by the sound of it. Price was fairly reasonable so wasn't expecting a 5 star standard, however did expect something more modern and updated. Wouldn't stay here for anything other than a need if attending a future event here. Breakfast was ok, we went down about half an hour before the end and items seemed to be stopping being replenished which was disappointing.

  • 5
    « Versatile room service »

    Once again a business trip lots of work to do during the evening so I requested a meal in my room. Hamburger and chips but presented in an attractive manner The room was comfortable and te bed and bathroom ticked all the boxes.

    4
    « Good location and well laid out »

    We needed a place within reasonable distance from several friends and relatives and this was perfect. Easy access from the M58, if a little confusing as you drive through part of an industrial area. Staff on reception were friendly and helpful, room was clean a decent size. We didn't have time to eat in the restaurant but breakfast was good.

    5
    « A very happy Christmas! »

    For the third year running, we have booked into the fantastic Lancashire Manor hotel. The reasons are very simple; brilliant staff, lovely facilities and fantastic food. We use this hotel as a base to visit family and it is located very close to the M58 with easy access to the M6 North & South: having said that, there is no intrusive traffic noise. As this was a Christmas homecoming, we needed the location to facilitate our visiting requirements but, yet again, we were absolutely delighted with the welcome and the continued attention from the staff - from reception to housekeeping. The staff were so good that their names need to be in lights. So, thank you to: Kevin, Kenny, Sarah, Natalie, Chris, Andy (the chef) Joe (also the chef!) and the fabulous Dan....these people really made Christmas merry & bright and we can't thank them enough. Special thanks also to the girls on housekeeping....great job! See you all soon.

    4
    « Nicely located and quiet »

    Stayed here for one night pre-xmas and booked last minute, the hotel is decorated nicely and all the areas I visited were well maintained. Thick carpets around the bedroom area which reduces noise, didn't hear anyone else during the stay, big rooms nicely decorated and a comfy bed and nice bathroom with a choice of rainfall shower or standard shower. Location was great nice and tucked away but quick access on/off motorway but no motorway noise that I heard. Breakfast was very nice usual selection of cold cereals etc and a full English which was cooked to order and went down a treat! Staff were very efficient I booked in early before the room was ready and went out for the day, no issue with entry card and quick check in/out, friendly, efficient and helpful staff always make for a good stay. All in all highly recommended to stay if you don't want the usual town/city hotel.

    4
    « Excellent location for visiting family and friends. »

    I would recommend to friends and family that this is a very nice hotel to stay in. The rooms were very clean and spacious. The breakfast was self serve and the choice was very good. Not sure about the value for money side of it though! As for anyone staying here that is not familiar with the area, I can imagine it being a pain to find. We only knew where it was because we're both originally from the Skelmersdale area.

    3
    « Awful Christmas food. »

    We have just been on a Christmas works party here and although the hotel itself is very good the evening was let down by the poor quality of the food that was served up. The vegetables were way under cooked and the meat was tough and tasteless. Food for the masses indeed but other places are much better for food.

    4
    « Christmas Party »

    Just come back from a great Christmas party night ! Really lovely venue ,the Great Hall is beautiful ,food was good staff were friendly and the D.J was excellent. Really fab nite, we stayed over rooms were good and so was the breakfast. Reccomend this great place.

    5
    « Amazing Wedding »

    We looked at a quite a few venues for our wedding but as soon as saw the great hall we knew we wanted to have it here. The lead up to the event was handled very well and Gill was great with working with us to ensure the details and timings were just as we wanted. We were able to store all of our table decorations etc in the run up which was a big help. The day itself went like clockwork, mostly due to work of Kevin and his team who couldn't do enough for us, the room was set up just like we wanted, with the Christmas decorations really finishing it off. The timing of the food and speeches was perfect and I can't think of a single issue we had on the day. The food for the wedding breakfast was really superb with all of the comments commenting on the taste and generous portion sizes! The bedrooms are simple but perfect for a short stay, and the rate is excellent including a good breakfast. The big selling point for a wedding here is the great hall but it was the staff in the run up and on the day itself that really made it so memorable. I would highly recommend anyone to hold their big day at the Lancashire Manor. A big thanks to all!

    5
    « Brilliant night »

    Attended for a Christmas party night on Friday 11th December. Found the venue very attractive, the food was really good - I had the vegetarian option which was lovely. The dessert was very tasty. All the staff were polite and attentive. Everyone in our group thoroughly enjoyed it.

    2
    « Could do so much better »

    We arrived at 7.30 to be welcomed by an unfriendly receptionist. She informed that no way could we expect any food until 8.30 at the earliest as they had Christmas parties. Hello! It's a hotel! If you are too busy then don't accept bookings. Then when we went to our room the bath was dirty and full of hairs. I cleaned it. We went down for food at 9 and to be fair the waitress was excellent and apologetic. The food was poor though ( chicken tough as old boots). In the morning we mentioned our problems to a different receptionist. Whist she was much more charming, she offered nothing but sympathy. You wonder why hotels struggle. We won't be going back here.

  • 3
    « Descent business hotel »

    Stayed here during a business visit to the area. The rooms are ok but slightly dated. The staff is very friendly and polite. Restaurant was a slight disappointing. Food was clear below expectations. Partly cold and not very tasty... Breakfast was ok, with a good variety of choices.

    4
    « Nice hotel for one night sleep »

    Nice large room with everything that you need for a night stay traveling for bussiness purpose. Need some fresh air in the coridor. To my taste breakfast was missing vegetebales and fresh bread, I prefer this instead of beans and toast. Did not use the resturant service for dinner.

    3
    « Poor Restaurant Services »

    We had to wait 50 minutes between our starter and main course. The staff were not very friendly and we always had to ask for more drinks. The staff in the morning were completely different. The food was very good but I will not be eating in the restaurant because of the service.

    5
    « cosy place!! »

    stayed here for 1 night only on 21st nov, it was lush the overall place was spotless and a lovely cosy hotel the food was excellent and the staff who were very busy as there was a wedding party there coped very well to look after us our coach party !! the room was spotlessly clean and the breakfast was lush!!! thank you all !!

    5
    « Fantastic Hotel »

    We had both breakfast and an evening meal and both were lovely. The room was laid out very well, it was immaculate and the shower was second to none. The staff were both helpful and pleasant. Very enjoyable stay! Would definitely recommend to to others

    5
    « Really lovely place to stay and eat »

    Had a few nights spent here, a Motown night and a Neil diamond tribute night. We stayed overnight on both occasions, I love this place, it is located on an industrial estate but don't be put off their are some great places to walk to. The hotel staff are brilliant so helpful and very friendly. The food is really nice and plentiful, we had a 3 course meal and our breakfast, we have also been there for the Sunday roast - all lovely. Highly recommend visiting you will not be disappointed.

    5
    « Weekend working »

    Stayed three days in this hotel very clean and tidy the rooms in the new wing are basic but more than adequate for what I wanted. The rooms are clean and the shower is brilliant unlike some hotels I have stayed in. The resturant buffet breakfast was hot and freshly cooked and very tasty with the evening meals very well presented and enough of it to not feel hungry after it.the menu is not extensive but it catered for most people to a satisfactory standard. Very pleasant stay and reasonably priced. "Mr Midge"

    5
    « Wedding stay »

    Celebrated my friends wedding Sep 15 and the whole experience was wonderful. The room/hotel was beautifully decorated. Food was amazing. Evening buffet could have been better placed/organised. Room was above expectation, absolutely fab! Breakfast was great and all the staff I spoke to were more than happy to help with any thing. 100% recommend this hotel for a stay/celebration/meal

    5
    « Wedding May 2015 »

    My daughter had her wedding at the Lancashire Manor Hotel in May, 2015 and it was a wonderful occasion.  I couldn't recommend this hotel highly enough. The Wedding Co-­ordinator, Gill, is excellent.  In the months leading up to the  wedding we had several queries.  Every single one was dealt with speedily and efficiently and nothing was a problem.   We stayed the night before to make the most of the following day and from the  moment we arrived the staff were very attentive, warm and friendly. The rooms were spotlessly clean and all our requests were met.   The whole day was managed so professionally. As my daughter got married at the hotel the Great Hall had to be set up for the ceremony, then for the Wedding Reception, then for the evening reception. Each time the staff turned the whole room round amazingly. The style of the Great Hall creates a wonderful atmosphere for a wedding ceremony. The Wedding Reception food was good, served hot and staff were very attentive. Overall I would certainly recommend this hotel for a Wedding and good for money. As previous reviewers have said don't let the surrounding area put you off its a very nice hotel.

    5
    « Mystery tour »

    Just finished our stay and about to check out.. This was a mystery trip for our passengers, And every one was sooooo presently surprised by how nice this hotel is... Freindly staff very smart clean rooms and NOTHING was a problem to them Mark the duty manager was always on hand and made the guests very welcome Thanks to the chef for great food and a special birthday cake for a passengers 84th birthday

  • 4
    « Overnight stay for a wedding »

    When we arrived we wasn't sure what it would be like as when you arrive outside the surrounding area doesn't look much but as soon as you get closer in you can see how nice this place is. The room we had our dinner in was so nice looked amazing the wedding was perfect all made by the hotel itself. My only concern is we had a cot upstairs but with no access to a lift book downstairs if you have little ones. Beds are comfy and had a good night's sleep I would definitely recommend this venue for a wedding

    5
    « overnight stay »

    I stayed at this hotel for its location wasn't sure what to expect. very nice. checkin was friendly, food was good ( nice looking restaurant as well ) as was the bedroom i stayed in. informed next morning it was in the new extension only open a week, LUCKY ME.

    5
    « Sunday Lunch »

    Twelve of us went for lunch last Sunday, and although there was a wedding on at the same time, we were well looked after. Everyone one of us couldn't have been more satisfied with the meals we had. The starters were generous the mains and deserts. I'm actually getting hungry just thinking about it. A few of us had been before but for some it was the first time. It's £10 for a two course and £13.50 for three course, well worth it for Sunday lunch. The setting is an old manor very well restored. Staff are very friendly. It's accessed via the M58 coming off at junction 5.

    3
    « Ok »

    Entry to rooms a bit weird as you have to walk through bar area. Rooms are nice enough following a recent refurb. Although they still stank of paint when we stayed. Only had breakfast in the restaurant and the standard was good, particularly the hot food. Car park in front of reception is not particularly well thought out and can be a bit of a mare if someone hasn't followed the flow. Staff all helpful enough. An improvement area might have been an apology at check out for the early morning wake up call of the false fire alarm. Would stay again if I could get a rate deal but think it a little over priced as standard for a basic hotel.

    1
    « Getting worse (pity) »

    I have stayed at this hotel a number of times but over the last few visits it has gone down hill. If work was not providing I would not stay here. Staff seem poorly motivated and show no interest, even the duty manager could not serve me as he was too busy counting money and asked me to wait 5 minutes.... Not what I expect. Today upon checking , my room was simply unmade , I wonder what else house keeping missed ?

    5
    « Son's wedding »

    My son had his wedding 11th Oct.From start to finish it was amazing. The hotel and great hall was perfect.the food was delicious,the staff couldn't do enough for you.we stayed over and the rooms were lovely as was the all you can eat breakfast. Was one amazing day and we had it in the best place xx

    5
    « Wedding at Lancashire Manor »

    We had a wonderful time at our sons wedding last week. The food, staff service and rooms all excellent, the great hall its self was amazing with all are wishes carried out perfectly. Having spoken to friends and family members who attended I know they share the same view. I would recommend the Lancashire Manor Hotel to others arranging a wedding.

    4
    « Can't wait to have my wedding there! »

    Had a tour around this hotel and fell in love with the great hall. I went to a wedding this year at this venue and it was perfect, the staff were so helpful and pleasant and didn't seem at all faced with everything going on. The hotel has had a lot of work done to it and it shows, lovely and modern but still querky and homely, Gill who has since helped us plan our fab day is amazing! And we rest assured our day is in the best hands!

    5
    « Lovely Hotel just outside Liverpool »

    Was looking for a hotel in Liverpool, when they turn out pricey I looked further a field. Was pleased to find this lovely best western hotel, I can always be assured of quality and this one was good value too. Evening meal was very nice, had a vegetarian option that was very nice. Breakfast was very good too. very clean room and the bed was very comfortable. nice hotel will probably stay her again when I am next in the area.

    3
    « various visits on business good location for Skelmersdale businesses »

    This hotel was virtually my weekly accommodation for several months earlier in the year. I was staying here on business and the pricing was very reasonable. The rooms were always clean and adequate for my needs, The wi fi was a little hit and miss at times. Given the no. of times I stayed I tired a little of the food. All staff were always very courteous and willing to help with anything I asked. At the time of staying there was significant building work taking place. there was sometimes a tendency to start this fairly early in the morning - though this may now have all been completed (Not sure)

  • 5
    « Well impressed »

    Booked in at short notice on the Friday night, for 4 days starting Saturday. Very simple check in and we got room 51 (The Lovell Suite). What a wonderful room, not only a bedroom and bathroom but a lovely spiral staircase that takes you up to a very comfortable sitting room. Unfortunately the shower was over the bath which became an issue as my husband has limited mobility. We had to extend our stay and asked for a room with a walk in shower. No problem at all, we were given a ground floor room which was an added bonus. We have never used Best Western before, always choosing another chain hotel, which has never let us down, but - both rooms were absolutely spotless, bathrooms amazingly clean, top ups on toiletries, coffees, teas etc, no problems. Every member of staff was friendly and always had a cheery word. Elkie the lady on reception coped magnificently with all our chopping and changing. The bar meals were perfect, room service (extraordinarily speedy service) and the food could not be faulted. We had breakfast on 1 occasion and that too was excellent. The internet signal was very strong and of all the hotels we have stayed at it was by far the fastest and easiest I have ever used. I could go on and on but suffice to say we were very impressed, and as we were there for not the happiest of reasons, we would just like to thank all the staff from the bottom of hearts for making what was a very difficult time in our lives a whole lot easier by their friendliness. I have booked in for a further 4 night visit in a few weeks and will, no doubt, go there again but we have been converted and will always look at Best Western hotels for our future trips.

 

Getting to the hotel ...

All directions
·From: North From Junction 26 of the M6 Motorway follow signs to the M58, leave at Junction 5, take the 1st left and follow the signs for the Best Western Plus® Lancashire Manor Hotel to Prescott Road.