BEST WESTERN Hotel Desert Inn,  West Yellowstone

4.0/5  - based on 636 guest reviews.
133 North Canyon Street, 59758, West Yellowstone, United States - See map
+1 406 646 7376 +1 406 646 7384

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> Room 1

1 adult

 

Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • Spa
    Spa
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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TripAdvisor Traveler Rating
based on 636 traveler reviews
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Whether you are in town to discover the beauty of Yellowstone National Park or to visit famous landmarks like Old Faithful, our West Yellowstone hotel puts you close to everything. Located only two blocks from the west entrance to Yellowstone National Park, our guests are delighted by how close they are to the great outdoors. The BEST WESTERN Desert Inn is just 30 miles to Old Faithful, and our Main Street location is close to restaurants and shops. Whether a day of hiking the local trails or discovering a new favorite boutique sounds ideal, rest assured that a relaxing vacation is easy at our West Yellowstone hotel. Guests at our West Yellowstone hotel enjoy fly fishing, hunting, hiking, snowmobiling and cross country skiing. There is no shortage of outdoor adventure to be had. Of course, our West Yellowstone hotel guests also enjoy the spacious rooms and quality amenities we offer. Interior corridors with an elevator make you feel welcome and right at home. A large indoor pool and spa is the perfect place to relax after a day of exploration. A microwave, refrigerator and 40-inch HDTV's with HBO® are in all rooms, which is perfect for longer stays. Downhill skiing is a 45 minute drive away. Hebgen Lake is only 12 miles from our West Yellowstone hotel, and Quake Lake and Visitor Center is 23 miles from us. If you prefer to walk and see what our region has to offer, the Grizzly and Wolf Discovery Center is two blocks away, as well as the IMAX® Theater. Shops and casinos are right next door. A full day of discovery needs to start with a hearty breakfast, and it's on us. A daily free buffet features sizzling hot eggs, bacon, sausage, biscuits and gravy and of course pastries and fresh fruits, cereals and yogurt. Complete the most important meal of the day with a cup of 100% Arabica coffee and juices. Reserve your conveniently located room at BEST WESTERN Desert Inn, where you will be steps from the most famous park in the US!

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Guest reviews


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based on 636 guest reviews
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NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
199
Verygood
 
291
Medium
 
105
Poor
 
27
Horrible
 
14
Business Business 9
Couples Couples 248
Family Family 253
Friends getaway Friends getaway 57
Solo travel Solo travel 28
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Desert Inn,West Yellowstone
  • 4
    « Great base for exploring Yellowstone NP »

    I stayed for 4 nights while exploring Yellowstone NP and found this hotel a great choice. West Yellowstone is right next door to the park entrance and there is a park information centre at the entrance so location wise it is perfect. The hotel is very friendly, clean and offers great breakfast selection. I found the room to be very spacious and I loved the microwave and fridge which enabled eating in. The only minuses are slow wifi, noisy A/C and the tiny breakfast sitting area which was very busy even now off season.

    5
    « Very Nice Stay »

    This is one of the few hotels that remains open during the off season. It was nice, well maintained, and comfortable. The pool was well kept and the hot tub was a welcome amenity after hiking all day.

    4
    « Nice Hotel in West Yellowstone »

    Hotel is very clean and staff was very friendly. Our room had two queen beds, microwave, mini fridge and coffee maker. The hotel is walking distance to a number of restaurants on the Main Street of town. We enjoyed our stay at this hotel and would stay there again. Even though we were there in the "off season," the hotel was full the night we stayed. The staff was very busy, but friendly and helpful. Breakfast was included. There was hot food (scrambled eggs, bacon and sausage) as well as the typical cereal/yogurt/bread, donuts, etc. Since the hotel was full, seating for breakfast was challenging. There were lots of folks waiting for tables while holding plates of food. The staff did however, do a great job of keeping all the food stocked throughout this rush of people.

    5
    « Complement to have a good trip »

    Perfect location to stay when going to Yellowstone national park, only minutes from west entrance, price was cheaper than others hotels. Man at the front desk was very nice and helpful, I been in many other hotels that offered free breakfast but this's the best hot breakfast with a lot of options. Indoor pool and jacuzzi was nice too especially after a long day at the park. My family and enjoy staying at this hotel.

    5
    « Clean and close to park »

    Our room was very close to elevator, pool and breakfast area, but we still felt like it was quiet enough to be comfortable. The breakfast area was so clean and there were many choices. The desk clerk gave very good restaurant suggestions along with a map. We were able to walk to most of the restaurants. The room was clean and quite large with a comfy chair for watching t.v., desk for using electronics and wide-screen television.

    4
    « Very convenient to Yellowstone west gate »

    I have found that Best Western motels in the west are always so much better than the ones back east. This motel did not disappoint us. Very clean, nicely furnished, good breakfast and friendly personnel. After touring the park during the day we would go back to town where we had multiple choices for dinner and shopping all within walking distance of the motel. We spent four nights there and at Yellowstone park that was not too many nights.

    5
    « Conveniently located/Great service »

    If you want to be close to the west entrance of Yellowstone, this is the place to stay. It's less than a mile to the entrance. The staff is friendly, the beds are comfortable, the rooms and property are clean and the breakfast is excellent. You are also within walking distance to the Grizzly and Wolf Discovery Center, grocery store and restaurants. If anyone complains about the breakfast, there's something wrong with them. There was cold cereal, oatmeal, toast, bagels, english muffins, yogurt, scrambled eggs (sometimes omeletes), bacon, both sausage patties & links, biscuits and gravy, french toast, fresh fruit and pastries. To drink, they had milk (including almond milk), tea, coffee, apple juice and orange juice. There's a microwave and refrigerator in the room, so we bought water, food and snacks so we could pack lunches for when we were driving through the park. My only complaints would be that the pillows were not the most comfortable and the water pressure in the shower wasn't the best. When we first arrived, the hot and cold water in the sink were switched, but we left a note in the morning and when we returned to the room in the evening it was already fixed. Overall, it was a very good experience and I would stay here again.

    5
    « Great Stay »

    This hotel lived up to everything promised, plus they were able to give us a last minute reservation while traveling with our dog! Great location, just outside the West Entrance to Yellowstone! Wished they would have served a breakfast, but no big deal. Went to McDonalds for a quick bite!

    5
    « One of the best experiences we have had »

    The Best Western Desert Inn exceeded our expectations. The staff were all very helpful and friendly. Our room was clean and tidy and we slept great. We had everything we needed while we were there. Their indoor swimming pool looked very clean and many people used it, but we did not take advantage of the pool during our stay. I can't say enough good things about their breakfast. There was a great variety of food each morning and it was fresh, appealing, and very tasty. We enjoyed their scrambled eggs and bacon, as well as their biscuits and gravy, but they also had sausage, french toast, pastries, bagels, cereal, yogurt, fruit, juice, milk, etc. We usually go out to eat for breakfast, but there was no need while staying at this hotel. We had a wonderful experience at the Best Western Desert Inn and will definitely be back. We will also recommend it to our family and friends.

    4
    « Nice hotel lacking in customer service. »

    The hotel itself was great. Clean rooms, nice pool, decent breakfast. However when we made our reservation we told them we had two dogs. No problem but an additional charge. No big deal. We get there at 930 at night tired from an eleven hour drive and Jeffrey at the desk had no idea we had dogs with us. He said he'd have to assign us a different room. We wait and he said he doesn't have any other rooms. Okay so now what? My husband told them ahead of time we have dogs and why are there certain rooms only for pets? He said we can keep our same room but we can not allow our dogs on the beds. If they find a lot of dog hair on the furniture we will be charged a 300 dollar cleaning fee! I was so angry. My dogs are bed sleepers so the whole night we had to keep correcting them to stay off the bed. Not a restful sleep. I also witnessed a man asking Jeffrey about a local place to eat. Jeffrey told him what kind of food was at the connected restaurant (pizza and burgers). He asked what time McDonald's closes which is just up the street. Jeffrey says I don't know, probably ten at the latest? You work for this hotel and you can't give your guests info on restaurants near by? I didn't care for the customer service but again the hotel itself was nice, clean and comfortable.

  • 4
    « good experience »

    The room is quite spacious and nice. It appeared clean except in the corner by the light and chair where the vacuum had not cleaned it looked like for many days. The breakfast in the morning was fine and there appeared to be enough room for everyone that gathered.

    5
    « Fantastic, value-for-money hotel with GOOD sized rooms »

    Really enjoyed our one-night stay here during our visit to Yellowstone in early October 2016. + Very reasonably priced, compared to all the pricey options inside the park. And it's awfully close to the west gate of the park, so as good as being inside it :) + Comfortable and GOOD sized rooms. We've stayed in holiday Inns and Marriotts in the same trip and felt this hotel had much better rooms and for much cheaper. Definitely one of the better Best Western's we've been to recently + Nice and friendly staff at the reception and on call. The check-in process was a breeze + I liked the pantry arrangement which we could use even in the night to get some juice, coffee or simply hot milk. Thank you so much for keeping some plastic cutlery and paper plates for the guests (we packed some food with us as we drove around the park in the day time and used these in our meals and snacks) + They've got a cute little heated indoor pool which we'd have loved to use if we had more time there. The only negative I found was that the breakfast spread was limited (and too many sugary items :)). But this is a minor point compared to the rest of the stuff. Do pre-book the place if you decide to stay there. especially if your trip includes a weekend. We stayed on a Sat night pretty much towards the end of the season and when we were checking in, they were all sold out, for both Sat and Sun. So unfortunately we couldn't extend our stay even though we wanted to.

    5
    « Clean and Comfortable »

    I was glad I made a reservation for this hotel. We drove up on a Saturday night in October to find a no vacancy sign hung in the window. This was a pretty standard hotel. We had a two queen room that was clean and comfortable. Breakfast was included and had something for everyone. We had a good 2 night stay close to Yellowstone Park.

    5
    « Great place to stay »

    During the trip I had to make on family business driving cross country we decided to go through Yellowstone for a fun day. We were lucky enough to get the last room here. Again Best Western at it's best -Top notch in cleanliness, service, breakfast, comfort...etc. We got in about 1am and the desk clerk, Logan, was very helpful and friendly. While my Fiance was parking our truck and trailer he let me know about some great places to visit there and some of the wild life happenings. Morning staff was also very pleasant and great breakfast variety and quality. It does get a little tight in the dining room with all those people and if you have larger vehicles to park you're likely to end up in the bumpy dirt lot - but really should be nothing to deter you. Lobby was comfortable and cozy. I would stay again with no hesitation.

    5
    « Very good hotel although a bit expensive »

    Nice hotel in Main Street. Indoor pool, large rooms with good air Cond, first really quite one! The next breakfast we have had at any of the 20 hotels we have stayed in this trip. Location is easy to find and right next door is a good restaurant. Price was the most we have ever paid on this trip but it is a very good hotel. Would stay here again

    5
    « Clean, comfortable room »

    Double queen room on 3rd floor. Comfortable beds. Good towels. Plenty of hot water and pressure. Refrigerator, microwave, and flat screen in room. Indoor pool and hot tub. Convenient to West Yellowstone entrance.

    4
    « Surprisingly nice! »

    Spacious rooms and very quiet, although in this area most folks get up early to get to the park.Breakfast had plenty of options and included in price. This is a popular stop for bus tour groups so it can be crowded at breakfast but there was plenty for all. No real lounge area to hang out but you're within walking distance to a few restaurants & shops. We don't usually use hotel pools but this indoor pool looked a bit dated & the water was very cloudy. Again just hit the park you're so close we spent every waking minute there. We would stay here again in future visits, great value for the price , can't beat the location !

    5
    « Clean, quiet and good breakfast »

    We stayed here in fall towards the end of the season for Yellowstone. The hotel was full. I was surprised at breakfast how many children were there and how quiet the night had been. The breakfast included eggs and sausage plus lots of bagels yogurt fruit and cereal. It was located by several good restaurants. The pool and hot tub were nice at the end of a day of walking.

    1
    « Excellent Room - Terrible Service »

    I was extremely dissatisfied with the front desk, after being charged for my sister's room, and then told it would be reversed, I found the next morning that the charge remained. After speaking to the front desk and pointing out that it seemed that I was still being charged for both rooms and would need it taken care of immediately since I would need money for the rest of my travels, they said that it was an issue with the bank (who was closed) and that it could take 3 to 7 days to resolve. The day after I checked out I found that my charges had grown from $503 pending to $869. Apparently I was correct and I was wrongly charged for both my room and my sister's (who had stayed an extra day). Though it was rectified by my husband who called the bank and hotel as soon as we arrived home, the stress caused by this was extremely difficult. My family had decided to spend a few days in Yellowstone, our family's favorite place, following the burial of my mother in Idaho the day before. A trip to both honor her memory and enjoy her favorite place on the planet, was fraught with stress and anxiety. Not only that, the stress of having a negative account from the charges added to my anxiety immensely. So in order to give this hotel a stronger recommendation I'd recommend retraining the front desk to be more sensitive to their customers and to offer to help rectify mistakes that they make, instead of laying all of the burden at the foot of the customer. The front desk were so incredibly unprofessional, especially the two gentlemen working the morning of October 12th. I loved the room itself, especially its excellent value. The breakfast was amazing. But the stress certainly sullied my experience at the hotel.

    3
    « Okay, but expensive »

    The hotel was in a great location for entering the West entrance of Yellowstone. The price was a little high when one of the reasons we picked this hotel was for the breakfast and it was so crowded we were unable to even get into the dining area. The dining area and all of the lobby was full of people and we went at the out season (first week of October).

  • 2
    « No consideration for our comfort. »

    In the middle of the night I noticed the broken window and when I called the front desk they told me they couldn't help me and they couldn't moove us we didn't have a choice. We had to listen to the barking dog all night. They didn't offer any assistance or to comp our room. They were unfortunately unpleasant about the whole thing.

    4
    « Nice rooms »

    Rooms are very nice and clean. For the most part quite. Free breakfast was mediocre. But certainly palatable if you're on a budget and in a hurry. Super busy so definitely need reservations when traveling to Yellowstone.

    4
    « Extremely quite and very clean rooms »

    We stayed four nights in an oversized two queen room on the third floor next to the elevator. The room was oversized but the space seemed poorly arranged with a large open area between the beds and furniture containing the TV, fridge and microwave. The vending and ice machines are adjacent to the elevator but we were never bothered by noise in spite of the hotel being sold out during our entire stay. The room was clean and in very good condition. TV channels are limited and don't included CNBC but Bloomberg is available. Internet speed is fairly slow with 2 to 3 mbps downloads. Breakfast options are good with a variety of hot and cold items. Room rates seem a little high for late in the season but the hotel was full. Staff was extremely friendly and helpful. The front desk didn't have any bear spray to loan guests; it could be a liability issue. If you want to buy bear spray the Eagle store, two blocks from the hotel, sells it for $45 but their brochure in the hotel lobby has coupons for $10 off bear spray and discounts on gasoline.

    3
    « Nice spacious room »

    Helpful front desk staff. Comfortable beds in a large room. In town location that you can easily walk to shops and restaurants from. Five minutes from the western entrance to Yellowstone. Handy location.

    4
    « Close to Yellowstone. »

    This hotel is in a great location, 3 miles to the entrance to Yellowstone and right off the Main Street, convenient walking to all restaurants and stores. Very large nice rooms and good breakfast including both hot and cold foods.

    5
    « Stay near Yellowstone National Park »

    We were looking for a reasonable place to stay near Yellowstone National Park and decided on the Best Western. We were not disappointed. The hotel staff were friendly and the room was clean. The breakfast area was very nice with the many selections to please everyone. They do allow dogs in some rooms so if you have allergies or just don't feel comfortable with the fact a dog was in the room make sure you ask for rooms were pets are not allowed. I encountered this at several Best Westerns while on our trip and had never thought about asking for a pet free room but will definitely keep that in mind going forward. This hotel is very close and is an easy drive to the park. Would definitely stay here again if we are in the area.

    5
    « welcome to Yellowstone »

    All in all, for the price of the room, the motel was very good, very clean, staff was very friendly, the two gentlemen that took care of the dining area were very helpful and kept the area clean and orderly and well stocked for breakfast. Our room was very nice, top floor away from noise, clean and well kept. As mentioned, price was a bit high, but I would guess with location, its the going rate.

    4
    « Above-average BW near Yellowstone »

    Unless you're willing/able to get a reservation at Old Faithful Inn (and pay for it), you'll probably want to book your hotel in West Yellowstone, which is relatively close to Yellowstone's center. Everything in this town is pricey; this Best Western offers decent value by comparison. Rooms are sizable and comfortable, bathroom lighting is good, Wi-Fi works OK (though you have to return to Settings often), and you get the expected amenities. The indoor pool is nice to return to after a long day of sightseeing. Breakfast is slightly above average, though finding a table at, say, 8 AM may be a challenge. The parking lot can fill up quickly in the early evening as well. Fortunately, nearly all the restaurants are within walking distance, as is the visitor center. In fact, two quick left turns out of the parking lot and you're in Yellowstone National Park. Service is efficient and the staff aims to please. I'd go again, even at these elevated prices.

    2
    « Dog friendly but no dog area »

    Room is dog friendly, but hotel had now grass area to walk the dog. Part of parking lot is gravel. Very expensive for quality of the room. What is up, with small square bed pillows? Plus is that it is located right outside Yellowstone and walking distance to restaurants and shops.

    4
    « Great Hotel »

    Clearly this is a town thriving on its proximity to Yellowstone. Nevertheless the room was comfortable and clean. Good bed, good facilities and a very good complimentary breakfast. Hotel also caters for coach parties which puts some pressure on the breakfast facilities - but hey, we're all tourists!

  • 4
    « Decent Place to Stay While Visiting Yellowstone »

    On our first trip to Yellowstone, we spent three nights at the Desert Inn. The location is great: minutes outside the west gate of the park. Our room was fine, but basic. It seemed clean. They have a free breakfast each morning. They have put some effort into the breakfast.

    4
    « An Incredible Breakfast »

    For one night, we stayed in a very nice-sized 2-queen room. The beds were very comfortable. The sink was outside the bathroom, which made the latter pretty spacious. The shower was very good, with an easily adjustable head. There was a refrigerator, microwave, iron, and ironing board. The spread at breakfast was phenomenal: two kinds of sausage, bacon, biscuits and gravy, French toast, and everything else you would expect. There is a large indoor pool and hot tub. Unlike most hotel chains these days, there was no complimentary morning paper (considering the price charged for a night's lodging, pretty cheap!).

    4
    « Right in downtown West Yellowstone! »

    Prices for hotels in this town are expensive, but this Best Western was on the lower end of this scale. The place was clean, the rooms comfortable and quiet. You are right on the Main Street, so it is an easy walk to restaurants and shopping. Free outdoor parking, nice lobby and complimentary hot breakfast was about average for Best Western.

    4
    « Ideal location, Comfortable Hotel »

    We stayed here for 6 nights whilst visiting Yellowstone NP. The hotel is really close to the West Entrance to the park, making it a great place to stay. The room we had was really large, two Queen beds, sofa, table and a kitchen area - really too much as we were spending all our time in Yellowstone and only using the hotel to sleep at nights. That said, it was a really comfortable room and the whole hotel was at a good standard. The breakfast had lots of choices for both continental and cooked. The only criticism would be that at times it could get very busy and the breakfast room could do with being a little bigger to accommodate everyone. The hotel was full on every day of our visit so we experienced a busy breakfast room each day, although we always got what we wanted to eat as there was plenty to go around. There is free parking around the hotel and we never struggled to get parked. Within a short walk there are a few places to eat and drink in the evenings. The Slippery Otter next door is a great place with a large range of beers and excellent food, we ate there on a couple of the nights. Another fairly close place was The Three Bears which offered a help-yourself salad bar to go with your meal. We would be more than happy to stay here again when visiting Yellowstone.

    3
    « Location...Location...Location »

    You can't beat the location if you're trying to see Yellowstone on the clock. The room is average and the hotel is dated. However, it was clean and offered parking. We arrived late in the day and nearly everything was closed but fortunately you could walk to a small nearby store to pick up a little food.

    4
    « I'd definitely stay here again »

    This is the best place I've stayed so far in W. Yellowstone. The hotel was updated, clean and quiet. The breakfast was much better than other hotels' breakfasts. The scrambled eggs were real and they had French toast. The only downside was that the beds were really hard, but this seems to be the general course for W. Yellowstone lodging. They also had laundry facilities which was a plus.

    3
    « Hotel obviously aware that they have a unique position near Yellowstone to try too hard. »

    Indifferent welcome and departure. Room comfortable but rather dark. Free breakfast the usual dried scrambled eggs and greasy sausage and bacon, with fruit, cereals etc. Good restaurants nearby. Very close to entrance to Yellowstone Park.

    5
    « Great Location! »

    We had a great stay - the BestWestern Desert Inn was just down the street from the turn to access Yellowstone. It had lots of parking and was right downtown so we were close to many restaurants and stores for shopping. Although the hotel had some age it was decorated nicely and well maintained. The hotel had a big indoor swimming pool and hot tub area. Our room was very spacious and beds comfortable. The room was very well maintained by the housekeeping staff - polished and clean. The breakfast room was well stocked and food delicious. Best of all - there was always hot coffee available - no matter the time of day.

    5
    « Yellowstone Visit »

    I am not a demanding person when it comes to lodging. Mindful of water conservation in today's drought conditions, it is important that a hotel provide instant hot water. The Best Western Desert Inn is the best by far of any hotel/motel we've ever stayed in. Breakfast was delicious and varied. Bravo to your courteous staff who made our stay wonderful...

    5
    « This is probably the best place to stay in West Yellowstone »

    The hotel is clean and has a well-appointed lobby. We had a comfortable, quiet room. The hotel provides a nice complimentary breakfast. breakfast. There is easy access and plenty of parking. The hotel is a short walking distance from all the shops and restaurants.

  • 2
    « Nice sized room but not many services »

    Booked here because the tour group selected it. Close to downtown & restaurants. Room was nice and spacious. Loud in room heater. Has laundry facilities. No gift shop or snack shop. Very small room for breakfast and small selection of food for breakfast buffet. Horrible coffee! Staff doesn't answer the phone- had trouble calling them before we arrived there and when I called the front desk for wake up calls and information.

    5
    « Lovely and Convenient »

    Growing up staying in very primitive surroundings AS A KID has made me appreciate the ultimate luxury of this Inn. The decor is appropriate for the area complete with my favorite moose and bear. The continental breakfast is complete and delicious. The staff pleasant and very helpful. I prefer to stay in West Yellowstone and then travel in and out of Yellowstone Park, and this is the perfect location. I highly urge you to give them a chance- you won't regret it!!!

    4
    « Nice, Quiet Hotel »

    This is a very nice hotel. Nothing out of the ordinary, but a comfortable, quiet place to stay. The location is convenient. The breakfast offering was more substantial than most "free" breakfast offered elsewhere.

    4
    « Comfort & Convenience »

    The front desk staff are friendly and efficient, our room was clean, quiet, and roomy with comfortable beds. Nice breakfast choices and an easy stroll to really quite good dinner options. (Cafe Madrid & Madison restaurant)

    3
    « expensive but nice »

    So you're paying for yellowstone here and I understand that. It's a nice hotel with everything you need and the breakfast was good. It's just a little pricey for a BW. I would say it's a 3.5, the staff was nice the room was clean, overall it was fine but I've paid the same for much more and I've paid less for this level of accomodations.

    4
    « Comfortable and quiet »

    The room was good, bed was good, plenty of pillows, pet friendly. Breakfast was extensive and expansive. The only downside was, as I was soaking in the tub after my husband stepped out, I heard a knock on the door and then a key card sliding in. Thinking my husband had forgotten something, I said "babe, is that you" as the door opened. No response. I heard the door shut. I called out "hello?" No answer. Dripping wet, I grabbed my razor and my hot cup of coffee and stepped out of the bathroom. No one was there but housekeeping was in the hallway. They should have announced themselves when they knocked or at least given me time to get to the door before they entered. It was three hours before checkout and we hadn't checked out, obviously....not cool!!!

    3
    « the hotel is just okay »

    the hotel is old and needs remodeling. Much to expensive for the room. The lobby is very small and hard to get around when several people are trying to check in. The breakfast is good but the sitting area is very small. There is only one elevator to service several floors and it is very slow. The location is good in that it is in West Yellowstone and close to several eating facilities.

    4
    « Super convenient »

    Best Western Desert Inn is located on the main drag of West Yellowstone. It is within walking distance of all the restaurants and shops and within a five-minute drive from the entrance to Yellowstone National Park. It is a very good base for our adventures in the park. We stayed in a room with two queen beds for two nights. The room was spacious and clean. The front desk people are friendly. They offer uber useful advice on the best eats in town, The breakfast/kitchen area was a tad cramped, especially when they have a bus load of people trying to grab a bite before they leave. Other than that, I recommend the Desert Inn, as it is your typical Best Western. I have no biases here. :-)

    4
    « Comfortable, Great Accss to YNP »

    Our room was spacious and comfortable. During our two-night stay, the motel proved to be quite quiet. Several eateries and pubs are close by and the West entrance to thYNP is about a four minute drive. The "complimentary" breakfast was above average with an ample selection of offerings. Any of the staff members we spoke with were friendly. Given that the hotel was packed (as were its neighboring motels), I think the staff did well with respect to handling the full house. The hotel does have a "no pet" rule, but I overheard the front desk manager help travelers with pets find nearby accomodations. The room rates were relatively high, but we were staying there on a holiday weekend at the tail end of peak season.

    3
    « Ok, but not great. »

    The staff is the main problem. If you have a complaint about your room, keep it to yourself. The manager is not pleasant but rude and will not be helpful in solving your problem. Rooms are adequate but not great.

  • 4
    « Good Location with Spacious Rooms »

    As this motel is right on the main street in central West Yellowstone it is easy to walk to many eating establishments and the various shopping opportunities. Only five minutes or so from the Park Gates and an easy 30-40 minute drive to Old Faithful and all the other superb geological displays that Yellowstone has to offer. We enjoyed the spacious room, clean facilities, comfortable bed, and solid WiFi connections. Many other guests made use of the relatively large pool area and on-floor laundry facilities. The Desert Inn is also adjacent to the Slippery Otter Pub & Grill which has an excellent craft beer selection and decent food. We also enjoyed the recommended Wild West Pizzeria <#2 on TA> just a block away. As with most accommodations in West Yellowstone this is an expensive place to stay - with taxes our two nights came in close to $700 Can. This was the price to be paid for convenience however and were aware in advance. We found the breakfast to be 'okay' but nothing to get excited about. Certainly didn't like the 9:00 AM deadline for eating even though noticed others still partaking after 9:30. The motel served our purposes as thoroughly enjoyed our visit to Yellowstone. Might shop around for better value, however, if back in the area.

    4
    « Great breakfast!!! »

    The breakfast was really good. Lots of variety! They even have individually wrapped pastries which you can take with you for later. We only stayed here one night as the rest of our stay was at ynp. Good location. Near shops and restaurants. Pricey for what you get but breakfast makes up for it!

    4
    « Nice place to spend some time »

    West Yellowstone is a cute little tourist town and the Best Western Desert Inn is right in the heart of it. it was very convenient to walk where ever we wanted. My son and I got a good night's sleep. I'd stay there again.

    5
    « Convenient Hotel to Yellowstone National Park »

    I stayed at this hotel while touring Yellowstone National Park. It is about 1/2 mile to the west entrance to the park. This hotel is within walking distance to restaurants. I had a very nice room that was quiet. I got a good night's sleep every night during my stay at this hotel. The free breakfast every morning was good.

    4
    « Good Place to Stay by Yellowstone »

    Place was nice but price was high. Good location with lots of restaurants close by. Only a mile from West entrance of Yellowstone. Unfortunately, all the hotels close to Yellowstone charge more then the same hotel in other cities.

    3
    « Good location, good hotel »

    This hotel is well positioned in West Yellowstone for access to shops and restaurants, and is just outside of the national park boundaries, so good for visiting all that Yellowstone offers. The hotel is clean and the rooms are quiet as the hotel is off set from the road. I've rated it mid range but it is an expensive mid range compared to others elsewhere, presumably because of its location to Yellowstone.

    5
    « nice to stay »

    Very well located hotel. Very quiet. Indoor pool. Without taking the car, you can go in the street or there are many restaurants and souvenir shops. Nice and clean place. Friendly staff. Breakfast was continental and well served waffles. Large car park.

    4
    « Breakfast is stressful »

    Really struggled on this road trip to find sufficient lodgings while seeing Yellowstone park and meant we paid a huge amount for this one as its very close to the west entrance. 198gbp for one night months in advance is a lot! In saying that, location was great. Parking free. Room nice and spacious. (Would have liked a bathtub but we were allocated a wheelchair access room so was effectively a wet room instead.) Check in was quick and friendly. (We checked in about 5..after this the car park really filled up!) Bars, eateries etc are close. We ate at the slippery otter which shares the site. (Fab elk and bison burgers) As seems to be normal in these parts of the US, no safe in room. Wifi free but kept logging me out. And then there's breakfast. Nightmare! They stop at 9am which I think is pretty early. We headed down at 8:30 to find no empty tables to sit at and queues in every direction! There is plenty of choice at the many stations but it is so busy and very disorganised. The room is too small, so small some people were eating on sofas in reception and even at patio tables outside. They need to sort this asap. Nice enough place..just expensive! (Btw bars and restaurants seem to close by around 10pm in the area)

    3
    « Best Western - Yellowstone »

    Consider hotel a tour bus focused operation. Breakfast are plentiful but vending machine quality. Stayed at Best Western at Grand Canyon and had a much better experience. Recommend they serve real breakfast items for price point.

    4
    « Great Hotel, Great Location »

    This Best Western is an excellent choice for being close to the western entrance to Yellowstone National Park. The staff are really friendly, efficient and the room we had, was huge and accommodated me and my wife and son comfortably. Adequate parking and laundry facilities are available, but only two washing machines and two dryers ( one of each on two floors) in the whole hotel, which is not that good. The breakfast was very good and filling. It was also convenient to the restaurants etc of West Yellowstone. Quite expensive, but for the area a good hotel.

  • 5
    « A Welcome Oasis in a Slightly Tacky Town! »

    We had a great stay at Best Western Desert Inn. We stayed in West Yellowstone while visiting the national park near by. It is very conveniently located a short distance from the South Entrance to the park. Our room was very clean and updates. We would definitely stay here again.

    4
    « Very good »

    Clean, very convenient to Yellowstone park entrance. My first stay at a Best Western. It was fine. Rooms were spacious. The bathroom was clean and in good working order. Beds were comfortable. Breakfast was included and adequate. Nothing fancy.

    5
    « Great Value »

    The location and value of this hotel can't be beat! The entrance to Yellowstone is right around the corner, making it easy to go in and out of the park at various times to avoid peak traffic. There are lots of restaurants and amenities within easy walking distance, including a great grocery store for our daughter with food allergies.

    3
    « Just enough for a one night stay. »

    Stayed at the Best Western Desert Inn for one night was fine on a ride trip across he parks. The rooms were clean and nice. Location is great to walk around town to shop and dine. Breakfast was ok. Recommend for the local right outside Yellowstone National Park!!

    4
    « Great Location in the heart of West Yellowstone. »

    We loved the location. Easy to walk to most everything. Breakfast was excellent. Way nicer than your typical continental breakfast. Our room was very nice. The only complaint would be that we could here the people walking above us.

    4
    « Nice Hotel, Convenient Location, Good Value »

    We've stayed at many Best Westerns in the past several years, and they have become our go-to hotel when traveling to a new place. We know we're going to get a clean, comfortable room, plenty of food to fill us up at the breakfast buffet, friendly service, all at a reasonable price. The Best Western Desert Inn in West Yellowstone did not fail to deliver on all of these points. Our queen/queen room was plenty big for our family of three, the beds comfortable, and the bathroom spotless. No complaints there. Our daughter used the pool, and plain as it was (just a standard rectangle), she begged to go every day. Service at the front desk was friendly, and I'd like to call out one convenient service the hotel provided: a couple of days into our road trip, I realized I'd left the battery charger for my camera at home. Knowing that I would likely be visiting Yellowstone National Park without my main camera, I ordered a replacement battery charger from Amazon while we were staying in Idaho, and had it shipped to the hotel. I called the hotel up to warn them after the fact, and they were glad to accept the package while we were staying with them and hold it for me until I could pick it up. This service saved me a lot of heartache! The breakfast buffet had lots of choices, so whether you like bacon/sausage, eggs, biscuits and gravy, griddled items, or just juice and yogurt, they've got you covered. My only (minor) complaint about breakfast is the usage of single-use tableware, disposable cups, and individually-wrapped food items. I know it makes cleanup easy, but it would be nice to see Best Westerns adopt some environmentally-friendly practices such as food composting. The hotel's location is in the heart of downtown West Yellowstone, and within walking distance of all of the restaurants, shops, and other tourist attractions in town you would want to use. When we return to the Park, the BW Desert Inn will be at the top of our lodging choices.

    5
    « Relax after day in park. »

    Relax here after a long day in the park. Beds were comfortable, room clean, great breakfast. Walk to restaurants & souvenir shops. Had no problem getting table for breakfast. We were little later since we were done in the park. Lot of choices for breakfast. Would stay again.

    5
    « West Yellowstone »

    Overall our stay was perfect, location was a key factor in the decision to stay in West Yellowstone and this hotel is about as close to the west entrance to YSNP as you can get. You are able to walk the main drag of West Yellowstone as it is right there. Don't forget to get dinner at the Slippery Otter connected to the front of the hotel, try the Elk Burger, very good. Hotel itself is clean and affordable. Pool was not used by us. Seating for breakfast was a little tight, we ate outside twice. Would stay here again. Our room was very large and spacious oversized 2 queen bed set up, perfect for a family of 5 all under 15 years old.

    4
    « good place »

    so everyone is saying this in a good location to see Yellowstone - all hotels in West Yellowstone are good places to do that. This place worked out fine for us. We had a small problem with the room. We had gotten a room on the first floor which we wanted one on the top floor. The management was great make the change the next day and they even moved our bags to the next room. This is a pet friendly place so I believe the rooms on the first floor are for that. You could really smell the pool on the first floor too. The breakfast area was a bit small for the hotel size but it was kept in order during the mad rush of people in the morning. All in all we were happy about the place and as it has been said so many times before - it is a great location to see Yellowstone.

    5
    « Good location for visit to Yellowstone »

    Quiet, clean hotel. Pool was ok. Good variety at breakfast and staff did a good job keeping up with food and cleaning tables. Beds were comfortable but very lumpy pillows. We liked the separate floors for those with and without dogs..

  • 5
    « Very happy with this hotel! »

    There are many hotels to choose from in West Yellowstone but I'm glad we chose this one. The main selling point for me was the 2 king size beds. Since I have 2 large teenage boys a larger bed was nice and the beds were very comfortable. The location was also great with a couple of excellent restaurants within walking distance (Bullwinkles and Wild West Pizzeria). The free breakfast was very good with hot and cold items available. A nice way to start a busy day in Yellowstone.

    4
    « Good location »

    We stayed here for 2 nights while we were exploring the parks. The room was comfortable, clean and quiet, all you could wish for. The breakfast was the standard fare and the room not too inviting, so we just had coffee and muffin to go.

    1
    « Booked a room weeks in advance only to discover they gave it away »

    We booked a room weeks in advance. When we arrived well after midnight following a flight delay and foggy drive from Bozeman, we discovered that the hotel had given our room away and there were no more vacancies. To make up for the error, the night clerk promised to find us a room elsewhere in town and cover the cost. After much frantic calling around, he gave us cash out of the register and gave us directions--to the wrong hotel. The hotel did not answer ours calls when we discovered we had been directed to the wrong hotel, but we eventually found another hotel with a vacancy. The next morning we discovered the Best Western Desert Inn charged my credit card without my authorization for the amount of cash that had been thrown at us. We spoke with management and were told the night clerk was not authorized to comp a room elsewhere. Stay away.

    3
    « Expensive Night »

    Spent one night here as it was one of the last few places with availability after we had a last -minute change of plans. As a result we paid a bomb for a very ordinary room in a very ordinary property. I usually book 6 months ahead and it hurt to pay but we had no choice- would not have chosen this property if we weren't stuck.

    5
    « Nice property »

    First trip to Yellowstone and this was decent hotel to stay at. Good location and quick access to the park. Room was nice and always cleaned well after we toured the park all day. Walking distance to places to eat and shop. Would stay here again.

    5
    « Decent value »

    The hotel was about what you can expect from a Best Western, and the price reflects its strategic location (Yellowstone Park). The one thing that stood out was the excellent breakfast, included in your stay. This is the only free breakfast I've had in any hotel I've ever stayed that was very well maintained (two staffers are continually available to clean tables and restock food), and the food was excellent and with great variety: fresh fried bacon and sausages, and all the standard food but fresh and nicely prepared. Other than that, the city is a little strange, in that all restaurants and stores close by 10PM, so you better plan for dinner, since the hotel does not have a dining facility.

    4
    « Decent option in West Yellowstone »

    Given YNP accommodation was so hard to get this year due to the centennial we booked 3 nights at this Best Western on the edge of the park. It is centrally located, staff are very nice and the rooms are clean and comfortable. We ended up getting a room in the park for our last night and the Best Western allowed us to check out early with no penalty. They also have free wifi which is nice. West Yellowstone is a nice town with a little history - you can visit the original railway depot as well as dining hall.

    4
    « Great location!! »

    What can I say: it's a Best Western! Clean, comfortable, convenient, spacious, good bathroom and shower: just what you want when you're touring Yellowstone and can't stay inside the park. Parking is convenient and free. The location of the Desert Inn is the best: off the main street and quiet, yet close to restaurants and shops and an easy drive into the park. We reserved a double room with two queen beds--air conditioned, free WiFi, and breakfast included. The breakfast room, strangely, is very small for the number of guests: go early or a little later to get a table. The food was very good, though; there was a good selection. The Desert Inn is a good choice for a visit to Yellowstone!

    2
    « Negligence »

    Had issues with the staff. My room had a window that would not shut, so the noise kept us up all night. No room change @ 2 am, did not try to fix the problem window. And still had to pay full price for my room.

    4
    « Great hotel close to Yellowstone National Park »

    It's a Best Western, so we didn't expect 4-star plus quality. That being said, this was a nice enough hotel. The breakfast area can get crowded, but we never had trouble getting a table for three. Breakfast is continental type, but better than average. The pool was a nice bonus for our 4-year old. It's pricey, but what's not in this area in peak season - it was still cheaper and nicer than park lodging, free breakfast and close to the west park entrance. I'd recommend this hotel and we'd definitely stay there again.

  • 5
    « Great Stay in a perfect location »

    We had a double room with two king beds! Perfect for 2 adults and 2 teen children. The room was spacious and very clean. The front desk service was great at check in and check out and the breakfast was very conplete and had a wide range to items to pick from. Hot and cold.

    4
    « Pet lover »

    No designated area for dogs. I had to use the parking lot which was hot during the day. Expensive because of location. Nothing exceptional for that much money. An unfortunate experience with housekeeping being extremely rude to my young man grandson with long hair. Told him he had to get out NOW as he went back to check room Uncalled for to say the least. Left a bad taste

    5
    « Traded hotels for this one »

    We had booked a room in a different hotel for our stay. When we got to that hotel, it was awful. We cancelled our reservation and called the Best Western. The lady at the front desk was very accommodating, especially since it was after 8pm and it was a very busy time of year. She was able to get us a great rate for a room with 2 king beds for our 3 night stay in town. The hotel is newer, and is very clean. They have a good breakfast. Everyone was very helpful. Would definitely stay again.

    5
    « Great Place to Stay »

    After visiting Yellowstone for the whole day, we checked in to the Desert Inn. The front staff was very friendly. They told us the best place to view the fireworks for the 4th of July celebration. The rooms were large and very comfortable. The bathroom was also large. The hotel itself is pretty centrally located and very close to the park. The whole town was excellent. Stay here if you are visiting Yellowstone.

    4
    « On the road to Alaska »

    Stayed 3 nights. Great room. Wish when we had 5 kids with us we could have had rooms like this. 2 queens, sofa bed, table and 4 chairs. Great room. Did laundry: washers great. Dryer NOT SO great. Would stay here again. Expensive but close to the park, resturants, and little tourist town attractions.

    5
    « Great Stay, Great Price for West Yellowstone »

    Courteous, friendly staff. Hotel and room were clean and comfortable. Breakfast was good for the offering. Booked this hotel at last minute, as we were unsatisfied with our previous hotel in West Yellowstone. The staff was very accommodating. The price for this hotel was around $75 cheaper than the much older, more antiquated hotel was moved from in West Yellowstone.

    3
    « Okay hotel »

    This was a normal hotel, no problems at all and everything worked fine. I did ask for a late check-out because we had a half marathon race the morning of the check-out and I was hoping to get a shower in after the race. Most hotels seem to give you an hour at least for a later check-out, they gave us 30 more minutes (11am went to 11:30am, saying that was the best they could do). I would look around first for the best price because their are a few hotels in this town.

    5
    « Yellowstone Half Marathon and Park »

    Loved the convenience of this property. It is close to downtown, Yellowstone Park and was close to the race site. I thoroughly enjoyed relaxing in the hot tub after a long day of running and/or hiking

    5
    « Best Western, West Yellowstone, Montana »

    I had a very good experience staying at this Hotel. I'd highly recommend this hotel to anyone who wishes to stay at this particular hotel. For that matter I would say that any Best Western Hotel will offer you a good experience. I haven't been disappointed yet.

    2
    « Yellowstone lodging »

    Not the Best in town. Too expensive for the location. Close to Yellowstone Park entrance , but very limited amount of restaurants , no Mac Donald or other fast food either. Would not stay here next time.

  • 4
    « Great Location near West Entrance to Yellowstone »

    Great location. Easy drive into Yellowstone. This hotel had a free hot breakfast. The hotel was nice and quiet. We left the hotel in the morning and didn't return until night so we didn't use the pool or hot tub, but they looked nice. Lots of shops and restaurants close to hotel.

    4
    « Desert Inn »

    Great stay, met all of our needs for a wonderful vacation! Easiest and closest place to be for entering Yellowstone. Quaint little town with a must see IMAX and plenty of souvenir shopping. We will definitely return to the Best Western for future reservations!

    4
    « Good hotel next to west gate of yellowstone »

    We stayed here for couple of nights. Pros: Location and proximity to Yellowstone west gate. Room size is good. comfortable beds. walking distance to to restaurants and bars. Good breakfast. Cons: Bathroom is very small and can feel cramped Because the pool is indoor we get a strong chlorine smell in the hallways which is annoying. Overall a good experience and i can stay here again

    5
    « Real close Yellowstone »

    The motel was less then a half mile from Yellowstone west enteance.three stories. I fell the top floor is always the best.Close to restaurant .close to gas stations.there were shops close by.Full free breakfast .

    5
    « Quiet with excellent beds »

    This hotel was clean and quiet; the staff was friendly and helpful. We were there a few weeks before the season began so the price was very good. Easy walk to restaurants and out for a stroll. Plenty of free parking.

    5
    « Great trip »

    A very good hotel that is very close to Yellowstone National Park in a quaint little town. There is a lot of places to shop and eat that are within walking distance. And don't miss the Grizzly bear and wolf habitat up the street.

    4
    « Can't beat the location! »

    The family stayed here for 4 nights. The location is very good. Close to many of the venues and attractions within the town. Less than a 1/4 mile to the West Yellowstone Park Entrance. The hotel is older but well maintained. The room interiors have been updated with more current finishes. The rooms are very nice sized! The staff were very nice and helpful. The breakfast was standard fare for most moderately priced hotels. The Expedia rate was very affordable for the area. Would stay here again.

    5
    « Booked online »

    When we arrived at the hotel, we were very pleasantly surprised with the location and appearance of the hotel. Check-in went smooth and the room was very comfortable. The beds were very comfortable and quiet. Breakfast was great. Would recommend it to anyone.

    3
    « not a bad choice »

    very close (like few mins) to the Western entry to Yellowstone...reasonably clean...all else is average..no elevator so if you have heavy bags ask for 1st floor... if you planned to spend 2 days in the park...we find it more convenient to stay 1st night on west side(Best Western) and 2nd night on the East side...park is HUGE...take like 3-3.5 hours to cross. it...we saved some time/driving by staying on opposite sides...and as you get out on the East side consider going to Cody...nice little town with GREAT museum

    5
    « Great place to stay! »

    We stayed for 2 nights while visiting Yellowstone and Grand Teton Parks. The room was comfortable and fairly quiet considering the fact that the hotel was sold out. The hot breakfast was a real treat. All aspects of our stay were top notch.

  • 5
    « another excellent Best Western Stay »

    We overnighted at the Best Western in W. Yellowstone, Montana, before entering the west entrance of Yellowstone Park on Thursday, May 12. The hotel was full...hmmm, many Chinese travelers...be aware. The breakfast was great but crowded with Chinese - loud - tourists. Overall the hotel was excellent and when compared with the cost of the Old Faithful Inn, you can get two nights at the BW compared to the Inn. And, better everything than the Inn..except the Inn ambiance.

    4
    « Good Location »

    This hotel is just a few minutes from the western gate of Yellowstone Park. We were on the 3rd floor and we stayed there four nights. It was very quiet each night we were there. The room was large which made it more comfortable and the beds were good. The hotel was clean and the breakfast had a large variety of food each morning.

    5
    « Great pet room and great value »

    This is a favorite of ours while visiting Yellowstone with our 2 small dogs.... Pets can be walked right along Yellowstone NP outside edge because it is so close to the park. Value is very good also - great breakfast too ;)

    4
    « Great hotel »

    The hotel was great for our 2 night stay. The room was very clean and modern!! The staff was very nice. The free breakfast was more than enough food. They provided a hot bar that included eggs, sausage, bacon, French toast and biscuits and gravy.

    4
    « Rated as a class 2.5 star hotel »

    This is one of the best class 2.5 star hotels I've stayed in. Quiet,clean and the breakfast was filling. Breakfast bar is setup as a buffet style bar. Good all around hotel. Reason for the 4 star rating is that our AC would make loud noises, but after prying and a little pushing some parts, we got it to quiet enough to sleep.

    5
    « Yellowstone Road Trip »

    We took a spontaneous road trip to Yellow Stone. Didn't plan ahead, just took to the road! Found the Best Western Desert Inn. It was perfect in all aspects. Will definitely make sure it is a planned part of our trip next time! Thanks Best Western!

    5
    « Very nice Hotel »

    We got an excellent deal on this hotel!!! I was worried about cleanliness and comfort because of the low price we paid. The rooms were clean and spacious, the heater and air conditioner worked well. Pool area was clean The staff was excellent, quick check in, gave good suggestions where to eat and best places to entertain because it was to early to go into the park. All of the staff was helpful and happy.

    3
    « One Problem »

    Parking was a problem. All of the snowmobile trailers parked in the parking lot which limited the amount of parking spaces for other vehicles. Hotel needs to come up with a plan before next year for alternative parking for snowmobile trailers. Staff was very good and friendly.

    4
    « A fine place to lay your head. »

    A last minute decision found me in West Yellowstone for the evening, without accommodation. So I jumped on TripAdvisor and found this place. The rate was acceptable, the staff was friendly, the room was clean (do take the advice of booking an upper-level room, if possible) the shower was hot and the pillows were soft.

    3
    « Cold Pool »

    Hotel was overall the same as all Best westerns. Decent and clean but the cold swimming pool was a major disappointment. We had 4 children that were very excited to swim after spending all day outside in the cold and snow and anyone with kids knows how it is to see your young children disappointed.

  • 4
    « Good motel choice for our Yellowstone snowmobile trip »

    We had a permit to independently snowmobile in Yellowstone and, with the in-Park accommodations closed in early March, we needed a place to stay. This Best Western fit the bill perfectly, because it's only a few blocks from the Park entrance and you are allowed to snowmobile directly to the property. Winter rates were quite reasonable, the rooms are large and modern, and the staff friendly. Since the location is also in "downtown" West Yellowstone, there were plenty of restaurants within a couple blocks of the motel (I recommend Wild West Pizza). The free breakfast features the not-great-quality items often found in American motels, but was much better than average because they provided lots of choices. Like each morning featured eggs, bacon, sausage, biscuits, gravy and plenty of bread products and (limited) fruit. I'd return.

    4
    « Capable lodging »

    We stayed at the Desert Inn for 3 nights in February 2016. The hotel is modern and well kept. The reception was prompt and efficient. Our King bed room was much larger than expected. It has a refrigerator and microwave, nice size flat screen TV, desk, couch, coffee table and generous closet and drawer space. The room was at least 50% larger than a standard hotel room. Plenty of hot water in the shower. The only complaint with the room is that we easily heard noise from the guests above us (we were on the 2nd floor of this three story hotel) walking around. The motel has wooden floors and you can hear them creak and squeak when you walk - or worse the people above you walk around. We didn't hear any other noise, so it was tolerable, but it could annoy some guests. The free breakfast buffet was somewhat better than expected. Hot eggs, sausage, bacon and biscuits were served. Also available was cereal, bread, bagels, juice, yogurt and coffee. The parking lot needed plowed when we arrived but it wasn't too bad for our rental car. We did get stuck once in a hole on the second morning there, but some friendly guests help us push our car free. I'm sure the facility has a challenge between keeping the parking lot clear and accommodating the many snowmobiles that drive in. They did plow the lot after a snow on the second night. Location is very convenient to restaurants and pubs in very easy walking distance. Even on a cold night! Overall this was a nice stay, and we would not hesitate to stay here again when we return to West Yellowstone.

    3
    « Not cleaned to my expectations »

    I have stayed here before with no problems. This time was different. When I first came into the room, there was a white rag on the floor. I tossed it off to the side as "it probably just fell off the maid's cart". Later that night, I noticed some girl's clothes on the floor next to the bench. I also noticed something black hanging down from the ceiling. (large black moth or small bat). The refrigerator was also open when I came into the room, with a slight sour smell to it (I didn't mention this part to the front desk).The cleaning staff should be required to take more pride in their work.

    4
    « Great Location for XC Skiers »

    This property location is excellent for XC skier,: Nordic and Skate skiers, at it is within 2 blocks of the Riverside Ski Trails of Yellowstone National Park. There was also quite a few snowmobile customers staying at this property, so they alspo must believe it is a good location.

    4
    « good value and service »

    Not sure and it was winter, but this looked like maybe the best option in town. It was a normal best western with typical conveniences . Very nice staff, large breakfast (could use more healthy choices) only down side was the heater unit runs constantly and a little loudly. Good location

    4
    « Vacation »

    Very good motel, very helpful staff. Breakfast was very good. Rooms were very clean and comfortable. We were there to enjoy the winter in Yellowstone National Park via Snow coach. I enjoyed being able to come into the lobby (breakfast area ) and enjoy a cup of hot chocolate after a day ion the park. Or anytime other time we wanted some.

    4
    « Great XC skiing weekend »

    Spent 3 night at the BW it was comfortable and quite for as busy as it was with the snowmobiles. We had brought our Doodles with us and had requested bottom floor close to a door. But nothing available when we got there so we're up stair, turned out not to be a problem. Hot breakfast (no Waffles) but lots to choose from. Convenient right down town.

    5
    « Great new nenovation »

    Love the new design of the contemporary and comfortable look & feel of the rooms. Half of the hotel was still under renovation - but love the direction. It was my most comfortable hotel stay of three different hotels on my business trip - had my best sleep! Great value for the price - My choice for stay in Idaho Falls.

    5
    « Convenient, Comfortable Hotel »

    We stayed here for 5 nights while touring Yellowstone and snowmobiling. The hotel was clean, quiet, and in a very convenient location. We ate breakfast here 2 mornings and it was fine--typical free breakfast fare. Cereal, toast, eggs, yogurt, and beverages. If you are not headed out early, wait a bit for the crowd to dissipate. The breakfast area gets very full at times. Would stay here again.

    4
    « Close to the park entrance in downtown »

    From the outside, I wasn't impressed. This looks like what a hotel/motel looks like in Alaska (and that isn't a compliment.) There was enough parking for the vehicles (lots of snowmobiles.) The staff was friendly and check-in was quick. They have a public computer down by the breakfast area. The breakfast area has hot chocolate, cider and teas 24 hours a day. This is nice in the cold winter. I didn't find a work out room. The have a pool and small indoor hot tub. Due to the cold winters, I would think another hot tub or two would be a bonus as at times the hot tub was maxed out in capacity. The room was clean. There was a large flat screen TV with blurry reception atop the microwave and fridge. The room needed more lights. It was too dark. The bed was comfortable. The room and bathroom were clean. The sink area had a quartz like counter. They had good towels, shampoo and soap. The room was quiet from hallway, next door rooms. I could hear people walking above us. Breakfast is 0600 to 0900. This is good considering all the tour groups leaving early in the morning. They have biscuits and sausage gravy. The sausage gravy is a little better than average over a normal hotel/motel breakfast. The bacon was pretty limp one day. Another day it was nice and crispy, but in small pieces. They have greasy sausage patties and links. There were four cold cereals, typical looking motel apples, and oatmeal. They had good French Toast. The eggs varied from powdery like scrambled eggs to cheesy omelets to western omelets (depending on the day.) There are some cheap pastries and other items such as toast and bagels. Overall a decent variety of inexpensive breakfast options. This is better than a motel continental breakfast, but not up to a breakfast restaurant standards. I was satisfied with the breakfast choices. The postcards seemed expensive at 2 for $1. I don't know why, but I felt like this place was just average. On an objective basis, I felt it warranted a very good, so thus the rating. You can walk to any restaurant in town, most just within a few block radius to the southwest and south.

  • 4
    « Center of West Yellowstone »

    Stayed two nights in January for a photography getaway. Check-in was easy, room was standard, comfortable bed, good TV. Breakfast was hot, good. Rowdy hunting group was a bit distracting while eating breakfast, but clear they were having a great time. Could walk to restaurants for dinner. Parking lot was a little difficult to leave as the exit sign led to a giant snow bank and one had to back up all the way out to the road. Location is great.

    5
    « An Excellent Best Western »

    The quality of Best Westerns can really differ from property to property, but this Best Western is an excellent one. The rooms were very comfortable and well-kept. The staff was very friendly and knowledgeable regarding the limited local dining and shopping in this winter season. Breakfast was above average for such a property. No problems to report, so travelers can book accommodations here with confidence.

    4
    « West Yellowstone Trip »

    We stayed at Best Western Desert Inn in West for a snowmobiling trip. I have to bring my own food, so a room with microwave and fridge is absolutely necessary. We usually stay at a little more high end hotel, but not a lot of options in West. Overall for the money it was a great hotel that met all of our requirements (comfortable bed, fridge/microwave, hot tub, pet friendly) The only complaint I had was it was a little on the noisy side as we were on the first floor. Winter sports require heavy boots etc and so people above could be heard, but for the most part was fairly quiet. Great stay, will stay there again if we decide to take another trip to West.

    5
    « clean comfortable »

    Excellent service , comfort staff is very friendly and helpful I've stayed at this hotel at least once a year for the past 6years and the only complaint would be they need rubber pads or weathers tripping on the room doors because they bang when closed .

    5
    « Great value, nice stay! »

    This room was surprisingly affordable for peak winter season in a destination town. The front desk clerk was very friendly and helpful. Room was "oversized" as advertised and clean and comfortable with fridge and microwave. Didn't notice any noise from neighbors or hall. Only complaint about the room was that pillows were a little "overstuffed" for my liking and made it difficult to get good sleep. Oh, and despite turning heat off completely before going to bed, we had to turn on the air conditioner during the night to cool it down (even though it was below zero outside!). Free breakfast was fine, but very congested with full hotel and difficult to navigate to all the different areas with tables crowded together. Still a great value and would recommend it to others!

    3
    « Good location, spacious room »

    We stayed here to attend a nordic ski festival during Thanksgiving week. The price was good, the location was convenient, and we were walking distance to restaurants. Our room was vary spacious and comfortable and we really appreciated having the microwave and refrigerator. That was a real plus for us. Wifi was generally good and easy to use on multiple devices, but spotty coverage. The staff were friendly and helpful. Although there was quite a few items offered for breakfast, I didn't find the quality of the items to be very appealing, something I find quite often with hotels in a similar price category. That is why I often just pack my own breakfast items. I preferred my own homemade granola and better yogurt which I was able to keep in the small fridge. We brought a coffee press and ground coffee, so we could make our own, using hot water from the coffee maker. I heated milk in the microwave and frothed it with a battery powered device I brought along, so I was able to have my coffee and breakfast the way I like it, thanks to having the microwave and fridge in the room. We didn't use the pool area, so I have not commented on that. Overall, this was a nice stay for us.

    1
    « Basic small town hotel »

    Basic hotel with everything one would need if they are spending the majority of the day out of the hotel. I find it ridiculous that reviewers would say the breakfast is good and a bonus at this hotel. The breakfast was absolutely disgusting. Microwaved eggs, French toast , bacon and Otis spunkmeyer abd Sarah lee Danishes and muffins. Coffee was gross.

    3
    « Over priced room »

    We had room 20 with a kitchenette. The bathroom was very small and the sink was across from the kitchen area. There were no paper towels in the kitchen. The silverware was dirty and there wasn't even a sponge or towel for dishes. The bedroom area was large and the beds were nice. Pillows were comfortable. No view from the window! Convenient spot for eating, shopping, Yellowstone Park, etc. But very overpriced for the room and service. Breakfast was okay, but very crowded place to eat.

    5
    « Great winter getaway - good location »

    We spent a couple of nights recently on a cross country ski trip. What really makes a place special to me is the staff. Accomodations were nice with a very good breakfast but the staff stands out as friendly and helpful. Will stay again!

    5
    « Great breakfast »

    We visited off season just before Yellowstone NP closed, and payed a more or less reasonable price for our queen room. The room was large, had two queen beds. It was clean, with a clean bathroom. So overall much more than a basic comfort, and we slept great. A good reason to chose this hotel is however the great breakfast, which is included in the room price. Each morning breakfast was different, but the choice was always great.

  • 4
    « Good comfortable hotel »

    Could only stay one night, at the end of the season. Warm welcome and good room. Breafast area was crowded at 8.00am. Otherwise very happy with our short stay. A number of good attractions around, but unable to see them due to short stay.

    4
    « Good location in the center of town and close to Yellowstone Park »

    Good rooms, indoor swimming pool, decent breakfast (albeit without the waffle bar some Best Westerns have). Close to Park and convenient location close to shops, supermarkets and eateries. Reasonable price for Yellwostone.

    4
    « Great Location Close to the Park »

    Very close to the park entrance. Price is very reasonable. Easy walk to the town restaurants and a grocery store. Breakfast was basic, but sufficient and saved time in the morning. Did not use the pool, had not time for that. Staff was pleasant. It was fully booked when we were there, so book early if you can. Will stay there again when back to Yellowstone.

    4
    « Great Stay »

    The Best Western Desert Inn is a perfect location in West Yellowstone. It is close to restaurants, shopping, outfitting stores, and the Yellowstone National Park entrance. The room was very large with 2 queen beds a table & chair, lots of extra room. The room was clean, modern, the Internet worked well. They have an indoor pool and jacuzzi. Elevator and luggage dolly. Breakfast in the morning and coffee & juice 24/7. We stayed 5 days, and this room was excellent. The beds are great and staff is wonderful.

    4
    « Nice hotel and very convient to Yellowstone NP »

    We stayed here two nights during our visit to Yellowstone and it was great. It's just a few blocks from the edge of the national park, so we didn't have to do any extra driving or searching. The service was great, breakfast was included, wifi worked very well, and the rooms were clean and comfortable.

    5
    « An good choice near Yellowstone National Park »

    We chose this hotel due to its closeness to Yellowstone National Park and the Best Western family of hotels that never disappoint. The staff was friendly, the breakfast was a great start to each day with ample selections of hot and cold choices, eggs, bacon, sausage, French Toast, biscuits and sweet rolls. Cereals, fruits and yogurt. The room was cozy and well appointed, the wireless internet was great and the bed very comfortable and we will stay there again if we are in town. There are three floors and we should have asked for a third floor room as we could hear every footstep from the room above us.

    4
    « Went there after days in The Nationalpark, nice relaxing in the pool »

    Went there together with my teenager son after days in the National park. We enjoyed the relaxing in the pool and the rooms. We find it in a good condition compare to the price. It was easy to park the car just outside. I can stay there again if I come around

    5
    « Best Western Desert Inn »

    We loved staying there..Good service and friendly staff. Beds were great and room was very comfortable. We would definitely stay there again. Good rates. too. Location was very handy for Yellowstone and a beautiful drive.

    4
    « A Good Choice »

    We chose this hotel for its' convenience to Yellowstone. We were not disappointed. The room was comfortable and large. The breakfast was outstanding. Good selection and very tasty. The staff was kind and helpful too. My only complaint is that we could hear every step the people in the room above us made. It was not terrible just not pleasant sometimes. But, overall, it was a very pleasant place.

    5
    « Good Breakfast, Friendly Staff, Great Location »

    We stayed here four nights. The location is very close to the west gate of Yellowstone. The breakfast was excellent, with more than ample choices. It kept us full until we ate dinner in West Yellowstone at night. The staff was extremely friendly and helpful. They always had a smile. The check in and out process were very easy and worked without a hitch. The room was very nice and my wife and I had more than enough room. We had our grandchildren across the hall and it seemed one was with every night and the room did not seem cramped, even with all three in there. We will be staying here again.

  • 5
    « Best Hotel in Town »

    This hotel surpasses all others for value. We wanted a fitness room which they did not have. Otherwise it is by far the best hotel in the area. If you can't stay in the park it is a great place to stay and we would recommend it highly. The rooms are comfortable and well decorated. The products are first rate as well.

    4
    « Remodled »

    Our room was roomy, clean, had a nice TV, WiFi, and new bedding (white comforter and coverlet, which looks extra clean) The bathroom was very clean (not a hair in sight) and had a good shower with enough water pressure. The room smelled clean and looked freshly painted. It was a non-smoking facility. The breakfast had not only a variety of hot items, but also yogurt and top of the line brands in their pastries and muffins. It had an indoor pool and hot tub which we didn't have time to use, that looked fairly large. The people at the front desk were very friendly. The only con for me was that the bed was too firm to be comfortable to old arthritic joints.

    4
    « Nice hotel, great location! »

    We stayed here for 2 nights during our vacation to Yellowstone. The room was clean and the breakfast area was large and had many choices. The location of the hotel was perfect......walking distance to many restaurants and souvenir type shops. We were only 4-5 blocks away from the entrance to Yellowstone too! We would stay here again if in the area.

    4
    « Nice place.Good size rooms »

    Was a nice place.The rooms we had on first floor was big and very clean.The bed we had were comfortable and the morning breakfast was set up nice.The staff all seamed friendly and kept the place in great shape.The parking I though was going to be a problem but we came in late and there was plenty for all the vehicles.The only thing that could be upgraded is the carpet.I could feel the carpet pad bunched up and felt like something under it.Kept clean and had a great quiet night.Shower had great hot water.Older but everything you would need is here.

    3
    « Okay hotel for short stay »

    I found two Best Western hotels in West Yellowstone. Both hotels are close to the West entrance of Yellowstone national park. This (Desert Inn) Best Western has nicer lobby than the other one. Since I did not stay at the other Best Western, so I can't compare the room condition. We had double queen room and room is very spacious. Free parking (though at night the parking lot gets full). Free Wi-Fi Internet and free breakfast with good selections (hot and cold). One of the queen bed, probably gets more use, the mattress does not firm and sag a little. The bathroom room configuration is a bit odd as the bathroom face sink is opposite side of bathroom. Our room is located right next to the laundry room, so we can hear the washer and dryer's noise. The washer and dryer (not free) opens 24 hours, so if you are a light sleeper or sensitive to noise, I do not recommend the room next to the laundry room.

    4
    « A pretty nice place »

    This is a pretty nice hotel - not to be confused with the not very nice Best Western down the road. Make sure you book the Desert Inn and not the other. There was always multiple staff members at the front desk ready to help - no waiting. The room was spacious, two queens and in nice shape. The whole complex is in nice shape. The breakfast was really good with lots of choices and even lots of protein choices which are missing at some hotels. I did not use the pool or hot tub but it looked really nice. Here is my only complaint and it is probably more about hotels.com than anything. We booked this hotel about 3 days before our arrival. We did not need two queens for just the two of us but that is what appeared to be available. I do not recall the hotels.com listing saying that it was an ADA room - no bathtub. Well, the was no bathtub just the large ADA shower area. My wife was pretty disappointed as she loves to have her nightly soak in the tub. In the future I may use hotels.com to search what hotels are in the area but then call the hotel directly to get better information and book it directly. The staff at the front desk admitted they often get complaints about this same thing from those who book third party instead of calling direct. I just may dump booking through hotels.com as this has happened several other times to us at other hotels. Yes, I would definitely stay at this hotel again if we get a bathtub room.

    5
    « Great hotel, even better staff! »

    After a long car ride it's so nice to be greeted by a smiling face at check in. Freddie couldn't have been nicer and went above and beyond. He's a gem. Once we got to our room I was totally impressed by how clean it was. The shower surround looks like it's just been redone. I'd definitely stay here again.

    5
    « Comfort at it's Best »

    Just stayed here 2 nights and this was a awesome place to stay while visiting Yellowstone National Park. Everyone was very kind, the room was very clean, and the bed was very comfortable. The breakfast was very good with a great selection. If you're looking for a great place to stay, stay here, and don't waste your time looking elsewhere.

    4
    « Central location »

    The hotel is well located for shops, restaurants and a five minute drive from the west entrance to Yellowstone. The room which we eventually got was spacious, very clean and well decorated with the usual amenities. The breakfast area was large and the food hot, plentiful and well set out. The staff throughout the hotel with the exception of the two men on reception were friendly and helpful. However all the good points are negated by the attitude of our receptionists. On arrival we were told we had a pet friendly room on the ground floor although we had requested a top floor room, when we enquired if this could be changed, the response was, " if you don't take this room you don't have a room ". Not really the type of service we expect in Best Westerns, especially as my wife is a Diamond member. We then explained that my wife suffers from asthma and is allergic to pet hairs, a sudden flurry of activity and a top floor room was found for us, if it was available then, surely it was available when we asked for it. This episode did take the gloss off our stay in what essentially is a very good hotel. We would seriously consider our options if we were to stay in West Yellowstone again.

    4
    « Nice stay »

    We spent two nights at this hotel during our trip to Yellowstone in August. While a bit worn, it was clean and the staff was friendly. The indoor pool was pretty small, but our kids still had a fun time playing in it at the end of a day of hiking. The breakfast was a nice way to start the day.

  • 5
    « Pure Comfort! »

    We have visited West Yellowstone for the past 8-10 years and have stayed in the Desert Inn every year. It is walking distance to all shopping and dining and only a very short distance to the park entrance gate. The rooms are spacious with comfortable beds and the complimentary hot breakfast is just perfect!

    4
    « very nice hotel »

    Great people at the front desk. Wonderful bed & bathroom. A lot of choices for breakfast, fresh fruit for hiking, Central location for walking the shops & restaurants, I would recommend this hotel. We stayed 2 nights & it was great;

    5
    « One of the best in their chain! »

    This hotel seems to be newer or at the very least we'll taken care. Very clean and presents as a higher category hotel. Front desk folks were very pleasant and knowledge about the area. Great location to restaurants, IMAX, Grizzly and Wolf Discovery Center, and of course the entrance to Yellowstone. Nice selection of breakfast items.

    5
    « Clean comfortable and quiet! »

    This was a nice, centrally located hotel. The bed was heaven and I liked the fact that the sink area was separated from the bathroom . We didn't eat the free hit breakfast but they did have great parking too everything was clean and comfortable

 

Getting to the hotel ...

All directions
·From: North. The BEST WESTERN Desert Inn is located downtown West Yellowstone on Canyon Street and Hwy 191 at the intersection of US 20. Go through the 1st stop light, then a quick left. You have arrived at the BEXT WESTERN Desert Inn. ·From: South and East. Going through Yellowstone National Park 1 block on Yellowstone Avenue to the 4-way stop. turn right on Canyon Street then go 2 blocks. The BEST WESTERN Desert Inn will be on the right side. ·From: West. From Highway 20 turn right on Canyon Street at stop light, then a quick left. Arrive at the BEST WESTERN Desert Inn.
 

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