BEST WESTERN Plus West Covina Inn,  West Covina

4.0/5  - based on 260 guest reviews.
3275 E Garvey Avenue N, 91791-1708, West Covina, United States - See map
+1 626 915 1611 +1 626 332 6977

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Outdoor pool
    Outdoor pool
  • Safe deposit box
    Safe deposit box
  • Spa
    Spa
  • High speed internet access
    High speed internet access
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TripAdvisor Traveler Rating
based on 260 traveler reviews
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This West Covina, California hotel offers complimentary hot breakfast and convenient access to Southern California attractions including the L. A. County Fairgrounds (Pomona Fairplex) and Disneyland®. Ideally located next to the San Bernardino Freeway, the BEST WESTERN PLUS West Covina Inn provides all of the comforts and amenities of home at an affordable rate. This West Covina area hotel offers well-appointed guest rooms or suites featuring, cable satellite television and free high-speed Internet access. Begin each morning with a free hot breakfast buffet, including: scrambled eggs, sausage, waffles, yogurt, fresh fruit, cereal, Danish, muffins and more. This Los Angeles County hotel also features an outdoor swimming pool and spa, guest laundry, business services and meeting/banquet facilities accommodating up to 45 people. Guests will also enjoy the variety of restaurants available on Restaurant Row, located next to the hotel. West Covina is a booming city of industry, home to Xerox Corporation, Mercedes-Benz, Regal Entertainment and the Big League Dreams Sports Park. Racing fans will enjoy spending the afternoon at the Irwindale Speedway, Auto Club Raceway at Pomona, or the Auto Club Speedway in Fontana while others will appreciate the close proximity to shopping areas such as IKEA®, Westfield, and Eastland Shopping Centers. Take a quick day trip into the Los Angeles area to visit key Southern California attractions including Disneyland®, Knott's® Berry Farm, Universal Studios®, Hollywood, Raging Waters®, and the Pacific Ocean via many of the beaches and piers of Southern California. The BEST WESTERN PLUS West Covina Inn also provides convenient access to a variety of universities and colleges including Cal Poly Pomona, Mt. San Antonio College and Azusa Pacific. The friendly, helpful staff at the BEST WESTERN PLUS West Covina Inn is ready to ensure a fun-filled memorable stay in West Covina, California. Make a reservation today!

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Room 1

Guest reviews


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based on 260 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
88
Verygood
 
98
Medium
 
42
Poor
 
16
Horrible
 
16
Business Business 58
Couples Couples 49
Family Family 103
Friends getaway Friends getaway 20
Solo travel Solo travel 17
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Plus West Covina Inn,West Covina
  • 4
    « Great find »

    We were in town for a short visit. While the hotel is in the process of renovating you would never know it aside from some equipment on the side of the lobby. The room was very clean and large. Bed was comfortable Location is perfect close to highway, lots of food options. Breakfast included was plenty. Staff was friendly. We arrived very late due to flight delays and the front desk checked us in very rapidly

    4
    « Nice Hotel »

    Hotel was clean and staff was friendly. Close to restaurants and bars. Would recommend to family and friends. About 10 miles from interstate 210. 15 miles from Santa Anita Race Track. Good breakfast from 6 to 9.

    5
    « Great for family great for business A+ »

    If you're looking for a place to say this is it. The rooms are large. It has enough space for at least two people. I stayed in the one person room which came with an adjacent kitchen. Cleanliness of the room is awesome everything work I had a very comfortable stay the staff is very friendly and is also located just a short walk down from great place to eat

    1
    « Substandard (cheap) breakfast »

    This hotel serves the cheapest substandard 'complimentary' breakfast of any Best western I have ever gone too. the price for the room is a rip-off for the level of amenities offered. The only positive thing I have to say is that the staff is exemplary!!

    3
    « Security »

    The staff was terrific from the front desk to the cleaning staff. Never met maintenance staff as the were supposed to come to the room in the morning to check the security lock on my door. It was not working at all and it may have been the reason my door would not open on 3 different occasions when I returned to my room causing me to require help from the front desk staff to enter my room.

    4
    « West Covina Business »

    First of all Elizabeth was very helpful to meet my companies fax payment methods and made it as easy as possible. With all the construction from the Freeway to the Lobby I was not bothered by any noise or inconvenienced at all. The location was great with the LA Fitness, varies restaurants and driving distance to a theater and mall.

    4
    « Best Western is always dependable »

    I have never had a bad experience with a Best Western hotel, whether it is the regular one, the Plus, or the Premier, and this West Covina location was no different. Despite the fact that some lobby renovation was going on, the dust and noise were minimal. The staff are always friendly and helpful. This is also the reason why I decided to get a Best Western Rewards card among all the other hotel chains that are available.

    4
    « Great Room »

    The room was huge compare to others I have been in. Will definitely be staying there during my stays in West Covina. Check out was quick and she even signed me up for the rewards program. Continental breakfast was a plus!

    5
    « Great place to stay »

    Even in the middle of remodeling this was a great place to stay. Our room was large and pleasant and had the quietest air conditioner ever. Easy on and off the freeway and close to where we were visiting.

    4
    « Very helpful front desk.. »

    I had reserved a room for two nights but because of a family problem, I had to cancel the second night. The room was pretty basic. I had a hard time finding an outlet to plug in my phone charger. Since I had to change my plans, I didn't go to breakfast. They were doing some remodeling and the hallway was a little spooky.. The staff at the front dest were extremely helpful when I cancelled my second night. There are several restaurants and some shopping close to the hotel. Access to the freeway is very easy..

  • 2
    « Not very Accomodating »

    I visited West Covina for a family event and all of my family stayed there for a couple of nights (4 rooms). When we booked we mentioned that we were traveling with our child, but still it booked a single bed room. The staff did not express any desire to even try to accommodate my needs. When I asked if they had any extra pillows (so that I can try and sleep somewhat comfortable in the floor)....they told me "where sold out.....so we don't have extra pillows."

    3
    « Great Staff, not so great amenities »

    Staff is friendly and makes you feel welcomed, but from the improperly installed shower head that squirted over the curtain to create a lake in the middle of the bathroom to the unusable pool/spa, the amenities need a bit of work.. (breakfast was very good though)

    3
    « Hollywood Stopover »

    We stayed for 2 nights during our US trip. This hotel is a basic one with average breakfast, decent rooms, well maintained and I would say value for money for their pricing. Ok for a small business trips or overnight halts. We were out most of the time to Santa Monica and Universal so not a bad choice for overnight stays. Location is not close to any of the LA sites.

    5
    « Best place to sleep »

    I honestly can say that I haven't slept that well in a long time. I suffer from severe insomnia. The matress and pillows were divine. My husband and I have been talking about seeing if we could buy some "Best Western" pillows.

    5
    « Great place to stay! »

    This is a great place to stay. The rooms are clean and up to date and staff is very friendly and helpful. The breakfast is great and has everything for the whole family. In addition, Shopping and restaurants are very close.

    5
    « very good price »

    good price in good location, it was my second to check in here. my friend like this place very much. Will check in the same hotel for next time. There is only one thing, the breakfast place is a little bit small. A little bit crowed.

    3
    « Nice stay »

    The hotel was under renovation, but was still a nice place to stay. Great customer service. The room was clean and updated nicely. They offer breakfast and the eating area was clean with fresh food. I will definitely be staying there again.

    5
    « Very comfortable stay »

    We stayed two nights while visiting family. The bed and linens were excellent and comfortable. The room was spacious and very clean. They have breakfast available that was very good with plenty of selection. Nice hotel.

    4
    « Great Staff »

    The room was good and the staff did their best even though renovations are going on to keep everything smooth. Everything was clean and the bed comfortable. Shopping and restaurants are very close and convenient. Ask for a room away from the freeway side.

    4
    « I would stay at this hotel again »

    The hotel and room was clean. The staff was friendly and accommodating. The hotel is very close to the highway and therefore noisy when the window was open but with the window closed you could not hear the traffic. The underground parking area did not have a working elevator into the hotel or many parking spaces. There was a fly in the scrambled eggs that were served for breakfast. The ice machine on the second floor did not work.

  • 1
    « Terrible hotel »

    Review of Best Western Plus West Covina Inn 3275 E Garvey Ave N, West Covina, CA 91791 Rajesh Pasari ? I had a terrible and horrid experience at the hotel when I visited them from 27 to 29 May 2016. The staff is rude and unfriendly. The Hotel has no CCTC cameras. My wife's sling consisting of 4 passports of my family, USD 2000 and a brand new cell phone was stolen from the room on 29th May 2016. The manager of the hotel was not there and on leave. The 2 front desk officials refused to help. They did not pay any heed to our request of searching the housekeeping staff. On our request for searching through CCTV, they mentioned that they don't have any in their hotel. We went through hell after this incident. Our stay in US had to be extended, my family passed through a terrible time an we had to pay through our nose to come back to India. The Hotel authorities were least bothered and their response was "you manage your own belongings". I am sure some housekeeping staff would have stolen the valuables and passport. I am not going to leave it here. I will get in touch with all the social media avenues and also get in touch with the CEO of Best Western group. Advise caution to people who stay in this hotel.

    3
    « Good value - Currently under construction »

    Reasonable price for a mid range hotel. I was not completely satisfied on this visit since they were undergoing some renovations and put me in a room right in the middle of the construction zone. I left my room one day to a hallway filled with noise, dust, tarps and tools. While I am usually happy with Best Western Hotels, this time could have been better.

    5
    « Father's Day Stay »

    Good place to stay. There are plenty of restaurants to satisfy any budget or type of taste. Also, excellent access to freeways. Breakfast room has anything a person would want to start their day. The place is kept in tip top shape.

    1
    « Poor customer service! »

    My wife booked the room for two nights a month in advance, she called the hotel the morning we were going to check in and they said we can check in any time. Since we had a two hour drive we arrived around 3:30 pm the front desk clerk said our room wouldn't be ready for another 30 minuets. We went to a local restaurant and got a bite to eat to kill some time. we arrived back at the hotel around 4:30. They gave us our room only to find maintenance working on the bathroom plumbing? I had asked for a quite room away from the street they gave us a room next to one that was under construction so the whole damn day Saturday as we tried to sleep all we could hear were power tools and hammering. After I complained they said they would give us a 15% discount which still hasn't happened. I've tried calling the manager and he has yet to call me back? I work in the hospitality industry and I can tell you they have no common courtesy! I'll never stay there again!!

    1
    « Room filled with smell of toxic cigarettes all night »

    I was the worst hotel stay I had ever experienced. It was supposed to be a non-smoking hotel. However, when I checked in, I found out that I got a room filled with strong smell of cigarettes. The hotel staff told me that they were sold out and couldn't change the room for me. I checked in at 11PM, so if the previously guest smoked in that room, they had all afternoon and the evening to clear the air of that room. Instead, the hotel staff told me that they had no idea before I arrived that that room was filled with smell of cigarettes. That tells how sloppy the rooms have been managed. So I ended up inhaling the toxic air all night, didn't get much sleep, and next morning woke up with a sore throat. What a nightmare!!!!

    4
    « Good Hotel with good value »

    Pleasant hotel with large rooms and convenient location. No restaurant or bar but others nearby. Clean, well appointed. No meeting facilities but used breakfast room for informal meetings. Staff is friendly and accomodating.

    1
    « Toxic smell of cigarettes »

    This is supposed to be a non-smoking hotel. However, I ended up spending a night in a room of this hotel filled with strong smell of cigarettes. The hotel staff told me that they were sold out, so they couldn't move me to another room. Didn't get much sleep because the toxic smell was so strong, and then i woke up in the morning with a sore throat. My worst hotel stay ever!!! I talked to the front desk the next morning; the staff told me that she only had the authority to apply 10% discount on my hotel rate. So it was about $12 to compensate a whole inhaling of toxic air????

    4
    « Excessive Bathroom Noise »

    The refrigerator was next to the bed, so I could only get out of bed on one side There was no microwave to reheat our food THE NOISE FROM THE BATHROOMs NEXT TO US & ABOVE US WAS EXTREMELY LOUD AND INTERRUPTED MY SLEEP! I was not given a receipt when I checked out, nor was I asked if I wanted one! The Lobby internet is slow.... Windows 98 OS is obsolete!

    4
    « Convenient, clean and reasonable »

    We stayed after a long day and night at a family wedding. We were exhausted but, check in was simple. The Front Desk was welcoming and professional. Room was spacious and the bed was comfortable, made for a great nights sleep.

    5
    « Lost and Found A+ »

    Spent a couple nights here, to attend "The Renaissance Faire" very close by in Irwindale Great location, right off freeway a short distance. Amble parking and nice staff. I remembered I left a blouse behind, 3 days later.. The management went out of their way to find it and mailed it promptly back.. Thank you for such GREAT service. Rooms were large and clean..

  • 5
    « Best Bed Ever »

    The staff was very helpful.The room was very comfortable. The bed was exceptional. Best sleep ever in a strange bed. Pillows were good too. The room was quiet and had everything I needed for a one night stay including a refrigerator.

    4
    « Great »

    Check in wasn't until 4 but they allowed us to check in early. The staff was friendly, the breakfast was a full meal nice hot breakfast to start your day. The room was clean and the bed was comfortable. Overall great experience.

    5
    « Very nice, reasonably priced in a relatively expensive area »

    I teach in Los Angeles at least ten times a year so I shop around for hotels that will give me a good night's rest in a comfortable setting at a price that is reasonable. I can sometimes get the Hampton Inn (just a couple of doors down from this hotel) for a great rate but when I can't I stay here as it is nearly as nice and usually less expensive. I prefer it if they can give me a room away from the freeway, but it doesn't always work out. Still, the hotel is pretty well insulated so the freeway noise has not been a problem. They allow me to check in early, which for me is a big deal because I need my afternoon nap before heading off to teach in the evenings.

    5
    « Great Hotel »

    Five families traveled to West Covina for a graduation celebration and wedding. The hotel staff was very helpful in getting all of us on the same floor. They were professional and friendly. Hotel is located in a great area near shopping centers and restaurants.

    3
    « Under renovations »

    Certainly in need of renovations now being done. Our room was not renovated, broken tiles and mold. Beds were comfortable, some cleanliness issues. Location was good for why we were there visiting relatives close by. At present I would not recommend this motel, until renovations are complete, I will try again next year, as I visit this area annually.

    2
    « Needs improvement »

    Bed was very comfortable but I was less than impressed with the bathroom....tile in shower and bathroom floor had mold. Needs to cleaned better. Fan in room is not on a thermostat and didn't really cool very well. Hallways were very warm.

    5
    « 5-Star Service »

    The Best Western West Covina is a very nice hotel, but what makes this place even more special is the service from the staff and management. They make you feel at home and make every guest a member of their family. I would recommend this place to anyone!

    5
    « Great hotel, good location and value »

    Close to supermarkets, shopping and restaurants, this hotel was a good place to stay out of the busy LA city area until we flew out from the US after a holiday. Hotel also had a coin laundry which was a nice to have feature. The free breakfast was okay, but you have to go early to find all the items, as the items finish by the end of the 2 hr slot

    3
    « Best beds »

    We stay at this location a few times a year. I wish they had real coffee pots. (just 3-4 cups would be great) The single-cup hot pots they use are worthless. Even though they had the BEST beds of all 4 BW's we stayed at this week, Covina was the only BW we stayed at this week that did NOT have an in-room microwave. Breakfast is less than basic, compared to other BWs. But we don't stay here for the breakfast. I also asked to use the toaster in the dining room (early evening) and was told NO? I guess being a diamond member doesn't carry much weight here. But the comfort of the beds, along with the location will keep us coming back.

    5
    « Great Facility »

    Stay was wonderful very clean Easy access to job site and areas of interest in the area. Staff was wonderful and will stay there again when in that area for the next phase of our job we are doing in the area.

  • 5
    « superior hotel »

    The people and facility are excellent from checkin to checkout. Martin, the hotel evening manager,is exceptional. A hotel that offers value for your money.Nice clean area,close to In An Out Burger as well!

    1
    « Non-smoking...what a joke »

    If I could rate this a 0 I would. This place has no sense of urgency for my child's medical condition. The rooms were suppose to be non-smoking however out room reeked of smoke. I was told they were at max capacity & couldn't really do much. I requested for some sort of solution but Luis refused to address the issue. When asked his name he refused to provide any additional information & advised the night manager was off for the weekend.

    4
    « Clean Hotel »

    This is a very clean hotel and there is Walmart near the hotel. You must have a ride if you want to stay near the area. There is a very pretty in-n-out restaurant near by the freeway, the view and environment is great, again, you must have to rent a car.

    4
    « NICE PLACE TO STAY »

    In spite of the construction and noise from the freeway traffic, we were pleased with our stay. The room was clean and priced reasonably. The A/C wasn't working, but we were able to open a window, so the room was fairly comfortable. We'd stay there again.

    5
    « Excellent service »

    Great staff at check in, very friendly and helpful. Explained where everything was and about express check-out. Basically, just leave your keys at the desk in the morning. Even got the receipt sent to my email. So convenient! Only problem is it is next to a freeway, so if you are a light sleeper, I'd make sure to have a sound machine on at night.

    5
    « Convenient, comfortable and reasonable »

    Super comfortable beds, nice and quiet, toward the rear of the building, with very little freeway noise. Very clean, nicely decorated. Cannot say anything about the breakfast, since we didn't go. Wish we could've stayed longer, the pool looked very inviting!

    5
    « Good place , Very Good location »

    Attended business in the Area and I have had really good luck recently with Beat Western Plus. The Staff was friendly and the room was a great value. It offered a continental Breakfast in the mornings but the Hotel was so busy it was very difficult to get a seat or anything other than Coffee and Yogurt in the mornings. I would stay at this facility again.

    4
    « Good Hotel »

    Location, location, location. This hotel is located along the 10 Freeway in West Covina. It was convenient for me to use this as my "home spot" for meetings in Los Angeles as well as the High Desert. We had meetings in LA and Barstow and the hotel worked well as a good place to stay. The restaurants around the hotel are a bit hit and miss, but if you do your research you can find some good places to eat as well.

    3
    « Don't Expect Breakfast »

    Room was clean and had VERY comfortable bed and pillows. However, my wife could smell smoke from a prior guest who apparently didn't care it was a non-smoking room. Never got breakfast, as no matter what time we went, it was PACKED with people (only about 6 tables in the room). Also, WEREN'T TOLD the lights in the shower room were on a timer; was in the dark when toweling off! This is a safety hazard that guests should be warned about.

    4
    « Overnight Stay »

    All was well for both the room and the breakfast. We Have stayed here several times and they always have the same quality. The rooms are spacious with 3 chairs in the room. The breakfast was very good with scrambled eggs, pork sausage, potato patties, fruit and a variety of breads to choose from. The coffee was good and had several choices of creamers.

  • 3
    « no low flow water faucets »

    We are in the fourth year of a drought. This motel does not have low flow faucets. Also, their water fountain in the lobby doesn't turn off completely so they are continually wasting water. They need to get with the time and care more about the environment.

    1
    « Loud Freeway »

    Could not sleep because of the loud freeway sounds all night. Toilet was loud as well. The windows seem to have no glass because the Freeway is so close. They need to improve the sound proofing. Every truck and every car is heard all night! Never again at the Best Western in Covina, CA

    4
    « nice little stay in good location »

    in town for a day project, stayed Friday night. Clean, friendly place near several good restaurants. Karaoke night at El Torito was fun! Best Western stay was excellent except breakfast was a bit substandard, no milk, no yogurt, waffles a bit rubbery.

    3
    « Needs upgrading - good but not great... »

    I would likely give this place 3.5 stars. We stayed here a few years ago and it appears things haven't changed a lot. Some people have written about upgrades; however we were on the first floor in an area that was NOT upgraded. (Many hallway doors were open where workers were painting and/or doing other repairs.) Our room was clean but things were old and in need of refreshing. Shower didn't work well, Sink very tiny. We didn't ask for handicapped room but that is what we got. (And it wasn't totally in ADA compliance with regulations for wheelchairs etc) Breakfast was a disappointment. The breakfast room was way too small for the numbers of diners. Choices of food were not good - and sparse. It was a convenient location for us so we may return in future - but will likely search elsewhere.

    4
    « Nice, clean hotel »

    Very affordable and room was very comfortable. Hotel has been remodeled and overall a really decent clean hotel. Staff at front desk are very friendly and were accommodating on our early arrival. They were able to get us checked in a bit early which was extremely helpful to us since we had a party to get dressed for.

    4
    « Over night stop »

    We stayed at the Best Western after a hockey game at Staple Center in LA on our way to Arizona. We checked in late and was put into a one bedroom suite. The room was clean and big. Breakfast was included and was okay. Nice place for the price.

    3
    « Starting to Compete with Holiday Inn and Fairfield »

    First off, the desk staff was extremely friendly and helpful during check in. The room was huge! Room tap water tasted fine, and the hot water 24/7 in the breakfast room was good. Breakfast had excellent orange juice, and the pancake / waffle makers were nice. There were a few trade-offs, however. The carpeted floor was lumpy throughout the room. Power outlets were hard to find / access. The wireless internet was dial-up speed (very slow). The rest of breakfast was underwhelming, and not restocked quickly. The fridge door in the breakfast area is bent and does not seal when closed. The fridge itself was barely stocked. We asked for a crib blanket for our baby and got a king-sized blanket. Overall, I'd stay again, but I'd first check if the Fairfield Inn had availability.

    4
    « Basic but clean »

    I am staying here longer period. Now been here for 1 week. Room is nice and clean. Plumbing noises can hear well, and also foot steps from the room above. Breakfast is very basic. No restaurant, but just next door is couple of possibilities. Also a shopping center is walking distance. I feel I can stay here longer time. Only I wish that breakfast room is having more seats, now on weekend I have to collect somethings from there and eat in my room, but room is big enough. Hotel is worth of this money.

    5
    « Enjoyed Our Stay »

    My husband and I stayed four nights at the Best Western Plus in West Covina. The property is very nice...welcoming entry, nice rooms, good coffee and a good breakfast provided! The staff was freindly and welcoming. The beds and pillows were wonderful!! I look forward to our next stay next Christmas!

    3
    « Could use improvement... »

    So let's start with the good. Bed was comfortable. Shower works well. Now the bad... Plumbing is NOISY. There's this strange periodic ringing that happens throughout the night. I was told that it's the plumbing. Either the hot water or just the flow of water when people flush toilets 'n such. There was a group of kids staying there for some athletic event. Throughout the night, they were charging around the hallways disturbing the other occupants. Too bad the hotel couldn't take the time or effort to tell the adults in this group to control the fools.

  • 5
    « Nice hotel »

    This is a nice hotel, we stay here often. Although, the last two times we have had considerable trouble sleeping because the room was near the highway and we heard a lot of highway noise. They have upgraded the televisions in the last year or so.

    3
    « Good hotel with lots of room for improvement »

    The hotel is a good hotel, and has a good location, however the property and staff have a lot of room for improvement to meet the standard I am accustomed to from staying at other BW Plus hotels around California and the Midwest.

    5
    « Return Stay »

    Great hotel , top staff and i was treated well and looked after , i have stayed multiple times at this location over the last 10 years without considering other places , comfortable bed too ! , good location near restaurants and easy freeway access

    4
    « Better on the inside than it looks on the outside »

    Not the best looking property from the outside, apparently some renovation going on. Other than that the only issue was a hot tub that was lukewarm, hopefully the temperature will be dialed up a bit for our next stay. Room, breakfast, and service were great, we'll be staying here again.

    2
    « Very disappointing stay »

    I had called the hotel the day before and had requested a first floor,non smoking room. When we checked in we were given a third floor non smoking room that smelled so bad of smoke that we didn't even go in. We then were put in a first floor non smoking room at the end of the hotel. Getting there, we had to walk through the long corridor that reeked of smoke, and these were amid all the non smoking rooms. Our room was nice and clean, but being on the end, and across from the freeway, the room was very noisy. For some reason their was either car alarms or vehicles nearby backing up with the beep beep, beep, that it was not pleasant. I went out to the spa and it was very cool. Breakfast was not impressive. We had booked this hotel because it was rated 4.0 out of five. Other, more expensive hotels were rated lower. Overall, I wold give this a 2/5. rating. I would not recommend it to others.

    5
    « Best Western PLUS West Covina Inn »

    I thoroughly enjoyed my stay at the West Covina Inn - I cannot say enough about the staff that greeted me when I arrived very late in the evening! The room was absolutely amazing especially the bed! Thank you!

    4
    « Much nicer than the last two nights' Super 8 and Motel 6 »

    Visiting family in Baldwin Park, scary, we stayed at the Best Western in West Covina for a pair of nights and were much happier than in the hot, muggy, house with bars on the windows where my grandparents have lived for 70+ years. Nice room. The beds and pillows were comfortable, the A/C was welcome, the pool was refreshing, and the hot tub, although set at about 95 degrees, was pleasant as well. The full breakfast was pretty good too. Free wi-fi. The only downfall, perhaps, was the noise from the traffic on I-10 a mere 100 feet from our window.

    4
    « Amazing Place to stay.... »

    Big room,well furnished and furbished....My room overlooked the swimming pool. Can view the high way with vehicles moving 24 hours....Can just sit and gaze.Good breakfast ....light and healthy.Close to all the shopping places or eating places.An evening walk in the vicinity was simply great.Lot of greenery near by.

    5
    « Pleasant place to stay »

    We stayed at this hotel for three nights. Loved everything about it except we did have a little problem with breakfast one day. It was packed and very little food available. Other than that Best Western Plus is a very pleasant place to stay. Will stay there again.

    4
    « Hsin Ju, Fu »

    My staying at Best Western Plus West Covina Inn was a pleasant experience where made me comfortable during the period 18 days staying at the city for business. Especial appreciation goes to the exceptional service provided at front desk, Martin is the one: nice, professional and passionate that treats his client as friend and is always willing to provide extra assistance to make our staying convenient and comfortable, given I fly from another side of the ocean to stay at the foreign country for business. His passionate and kind assistance made me able to focus on my business, don't need to worry the rest of affairs, include the plan for weekend trip to another area other than West Covina. I will be there again, stay with Best Western Plus West Covina , should I will be there again.

  • 5
    « A Pleasurable trip made possible »

    The trip was pleasurable and was made so because of the treatment received through the services rendered by the hotel staff from the checking in point to the checking out point. Rooms looks comfortable, the environment looks friendly, the amenities are enticing.

    4
    « Nice comfortable room »

    This hotel offered a nice comfortable room and the staff was very friendly and eager to serve. The morning breakfast offered a good selection of choices and was well maintained by the attendants. This definitely will be put on my list of hotels that I will return to when in the area

    3
    « Definitely NOT a Bestwestern Plus Hotel »

    This is another regular Best Western Hotel using the Plus category to increase their rate. The amenities as so basic that you would think you are in a regular BW hotel or one of those travel motels. What you will find in the bathroom are two old towels and three pieces of small towels. You are provided with 2 small soaps ( one for the face and the other for the body ) and a small shampoo and conditioner. ) Compared to the BW Plus hotel where I stayed before, like the one in Cebu City, this one pales in comparison. Of course you will find the basic things inside the room like the coffee maker and coffee, sugar and cream, a flat iron, a flat screen tv. All these can be found in the regular hotel too. I have a point of reference when it comes to comparison because I have stayed in a BW Plus hotel before where you are provided with slippers, bathrobe, clean and new towels, toiletries ( soaps, shampoos ) of good quality , vanity kit, shoe polish. The breakfast room is also very small in this hotel and it can get crowded when all the hotel guests are there to have breakfast. Again, compared to the BW Plus where I stayed before, this breakfast room pales in comparison. I have stayed in a BW regular hotels before where the breakfast room is even nicer.

    4
    « very quiet hotel »

    this hotel offers continental breakfast, is close to shopping, restaurants, and highways. I enjoy staying here staff is helpful and rooms are quiet and clean. I would recommend this to anyone who visits California.

 

Getting to the hotel ...

All directions
·From: The east or west. Take Interstate 10 then take Barranca Street Exit. The BEST WESTERN PLUS Covina Inn is located between Barranca Street and Grand on Garvey Avenue.