BEST WESTERN Hotel Lake Lucille Inn,  Wasilla

4.0/5  - based on 384 guest reviews.
1300 W Lake Lucille Drive, 99654-7923, Wasilla, United States - See map
+1 907 373 1776 +1 907 376 6199

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Free parking
    Free parking
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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based on 384 traveler reviews
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Stay at this great hotel in Wasilla, Alaska offering panoramic views of Lake Lucille and free breakfast! The BEST WESTERN Lake Lucille Inn is a warm and inviting hotel overlooking beautiful Lake Lucille in Wasilla. Hotel guests will be located conveniently near the Iditarod headquarters, the Alaska State Fairgrounds and the Mat-Su Regional Medical Center. Business travelers will be located near the Matanuska Telephone Association and Alaska Railroad. Travelers looking for outdoor adventure will find it at nearby Alaska State Park and Denali National Park. This Wasilla hotel offers inviting deluxe guest rooms and suites, several rooms include balconies overlooking Lake Lucille. Each room features cable television, free high-speed Internet and a refrigerator. Additional hotel amenities include a complimentary continental breakfast, exercise room as well as banquet, meeting and ballroom facilities. Float plane and boat dock are available from June through September. Snow machine rides and dog sled excursions are available in the winter. Enjoy the beauty and wonder of Wasilla, Alaska at the BEST WESTERN Lake Lucille Inn. Make a reservation today! Enjoy you stay.

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Room 1

Guest reviews


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based on 384 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
139
Verygood
 
124
Medium
 
74
Poor
 
27
Horrible
 
20
Business Business 62
Couples Couples 119
Family Family 123
Friends getaway Friends getaway 28
Solo travel Solo travel 23
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Lake Lucille Inn,Wasilla
  • 5
    « Lake Lucille Inn »

    Excellent. We were there for Thanksgiving and could have driven to Anchorage. I would definately choose to stay in Wasilla again. It was a relaxing, beautiful place. Inexpensive too, given the location outside of Anchorage.

    4
    « Beautiful views »

    We stayed here for one night in May. The hotel is average, but the views were just beautiful. It was drizzling so we couldn't sit outside but it was so peaceful. Breakfast was a wonderful spread with better than average hotel choices.

    5
    « My absolute FAVORITE place on our entire 10-day trip! »

    This was, by far, my absolute favorite hotel during our 10-day trip. The rooms were very clean and I loved the screen door on our balcony; we slept with the door open and enjoyed the fresh, night air! Beds were clean and comfy, as was the bathroom, with plenty of closet space for all our stuff. The breakfast buffet was fabulous with the best-ever views of the mountains across Lake Lucille. Food was piping hot and always freshly replenished, a good variety, something for everyone in our 11-person group. We all enjoyed the grounds and took scads of pictures from the gazebo and a group picture on the pier. My nieces enjoyed the lobby, filled with wildlife trophies. Staff was very friendly, accommodating and helpful. I would highly recommend this hotel and will definitely stay here if ever I am blessed to make the trip to Wasilla again.

    4
    « Lovely lake location »

    Along side Lucille Lake sits the hotel. The views from outside the hotel and inside from the lakeside rooms are great. Even at this time of year with the lake frozen it is pretty. The rooms are clean and well-kept. Enough plugs for all electronic equipment to have space to charge up. Unusually large fridge compared to most of those in hotel rooms. The staff was kind and friendly and ready to do anything they could for guests. Now the wake up call early in the morning by the fire alarm was not what was expected, but some students staying at the hotel had set it off and the staff was sorry for the incident, no harm no foul.

    4
    « Nice place »

    The setting. Gat and the view out the window is spectacular. The hotel is very clean add the. Stuff ready an d wanting to do anything to help. The breakfast buffet which is included is adequate. This is the only food available at the hotel, restaurant went out of business and never reopened. Too bad what a great location to be able to enjoy a meal. IF you can get a room on the lake side, you will have a lovely view out the large window. The only downside was a school troop setting off a fire alarm at 6:30AM, but the hotel did not cause that. Probably the best hotel in Wasilla.

    3
    « Hot gym -like really too hot »

    New carpeting in the room, and the room was okay. The room was too hot, and the only way to cool it off was to open the window. This must have happened before, as the screen was all bent from people accessing the window latch. I never did manage to get the room down to the 69° setting I had placed on the thermostat. The railroad is nearby, but there was only one train around 9 p.m. There was also a hockey team staying here, but they were amazingly quiet. The place is dog friendly, but they charge $20 a night for a dog without you getting anything special. The gymnasium has pretty nice equipment, but it must have been at least 80 degrees in there. There were no towels available, and nothing to wipe down the equipment afterwards. In addition, the bathrooms were locked in the gymnasium. When I went to talk to the reception desk about this problem, they were engrossed in a conversation with a co-worker on the telephone, and did not even acknowledge my presence when I was standing right in front of them. I finally gave up trying to inform them of the problem with the gymnasium. If you go there, take your towel from your room. It will feel like you are exercising in Death Valley. The breakfast buffet was nice. Nothing special, but nice. There is a really nice view across the lake toward the mountains from where you eat breakfast. All in all, this isn't a bad place to stay, but I would call it an average hotel.

    4
    « Nice Place to Stay »

    The room was clean and the service was very good. They had a nice little exercise room that had a sauna. The people at the front desk were very friendly and helpful. Breakfast was included and they varied the morning's selections each day. I especially liked the blueberry pancakes. The view of Lake Lucille was beautiful. I was happy with my stay here.

    5
    « cosy stay »

    Nice lobby in Alaskan style, cosy rooms with a nice bed, great breakfast with a very nice view to the lake. Private balcony with a view to the lake. Was my 4th stay and will come back the next time I am in Alaska.

    5
    « Best Western Lake Lucille Inn, Wasilla, Alaska »

    I was very comfortable at the inn and plan to return when I come back to visit family. The room was very clean and the bed was very comfortable. The availability of the computers and internet was also appreciated. The breakfasts were great and I enjoyed the work-out room.

    4
    « It could be sooo much better »

    It's clear that the hotel has seen better days. The rooms are outdated. The breakfast area used to be a great restaurant with the spectacular view of the lake and the mountains. Now it's just for breakfast and you feel back in the 90s. That being said, that view is just worth the stay. And the staff was very helpful and nice, a constant every time I've been to Alaska. Is it great? No. Would I recommend it? Absolutely.

  • 5
    « Wedding in Wassilla »

    Very nice, clean and comfy. Great hot breakfast included. Beautiful lake view. Close to town and nature both. Didn't use the boat dock but would love to come back during summer season. Very nice grounds.

    5
    « breakfast with a magnificent view »

    My first impression of the hotel was very good. It was constructed to fit into the environment and nicely done. The grounds were in excellent condition, the parking lot was large and the drive-through loading area was spacious enough for two vehicles to be side by side. The lobby was welcoming. I enjoyed the taxidermy located throughout the reception area. The room was not huge. Which was just fine with me. We weren't there to be in the room. The lake view rooms had their own private deck overlooking Lake Lucille and the shore line. The view of the Alaska Range, the fall colors and the cleanliness of the lake would make a destination wedding venue worthy of even the most discerning bride. The breakfast buffet was top notch, served in a proper restaurant. The only drawback we found was the sun (yes, we have sun in Alaska) exposure made the dining area a bit warm. They have filters screens on the windows, so that made the glare reduced. The food was plentiful, the coffee was not watered down, and the overall appearance and variety was excellent. I would recommend this hotel to anyone who was coming to Alaska, or just wants a beautiful quiet staycation locale. Even the ducks in the lake don't quack loudly.

    3
    « Great location. Hotel n Amneties are below avg. »

    Location n breakfast are the only 2 good things going on here. Rest is poor. Rooms are very dated. Towels are yellow n pale in color. They have never been changed since this hotel was built. Change rooms for the sauna are located outside the gym room through a hallway. Anybody can see u in your towels. The bathrooms located inside are locked for some weird reason. Given the location they can do such a better job.

    5
    « A real gem »

    What a find ! Everything about this hotel is top notch from check in, housekeeping, laundry facilities, breakfast and hotel grounds. We were only planning on a one night stay but my husband became sick , so it turned into a 2 night stay. The front desk recommended an 24 hour general medical facility close to the hotel which turned out to be an excellent choice. The breakfast was superb and the breakfast area with huge windows all across the front overlooked the beautiful lake , pier and mountains complete with a resident flock of ducks who roamed the outside premises. I would suggest a room overlooking the lake. All rooms have balconies that overlook the lake on the lake side. Beds were extremely comfortable. We even saw a couple of float planes land. The hotel does not have an elevator so if you have issues with steps ask for a room on the ground floor. Rates were reasonable since we stayed there in September. We would drive out of our way to stay at this hotel if we were in the area. Could not have asked for anything more !

    4
    « Great price »

    We spend two night here on our visit in mid September, the hotel was is a lovely location on the lake, the views are awesome, make sure you get the double room with two beds, that is the one looking onto the lake, the other rooms look onto the car park. The reception lady the first day on check in was not to friendly, how ever the second day on the reception desk there was a lovely help full woman.....

    4
    « Beautiful views nice employees »

    I was fortunate enough to get to travel with my husband to Alaska while he had to work.. Wow the views from this place were amazing!!! They have a dock, a large deck, as well as little decks off the rooms where you can sit right on the lake and enjoy a glass of wine or cup of coffee. Where your senses can take in the amazingly clean air! Your soul can soak up the majestic views and your mind can actually think of something other than paying the bills on time.. Buy a fishing license, there are nice sized fish in the lake, you can fish and picnic right on the dock! The rooms are nicely furnished, have comfortable beds and have numerous fans in the room, for those warmer days or if you just like the feel of a light breeze while you sleep. The breakfast room is quite big and comfortable. The breakfast was yummy and changed daily... When the eggs get low on the breakfast bar they get a little cold. They usually bring more right out, however you can zap them in the microwave in the breakfast room . Which I did after I added a little cheese and salsa to them ;0) the employees are all very nice and informative.. the ONLY con I have, is the cleanliness of the bathroom....... Was not pleasant at all.. I'll leave it at that.. We just ran to the store which was not far at all.. Bought some Clorox cleaning and sanitizing wipes and some shower spray with bleach and wiped down absolutely EVERYTHING in the bathroom.. I'm not sure how long it had been since that had been done . I will mention the amount of urine and hair around the bottom of the toilet, as well as hair of all different types that was on the bathroom floor as well as beard trimmings or something on the floor and counter ( which you could not see on the counter because it was a dark counter) but could feel and see after you put a hand towel down.. Was pretty disgusting, which lead us to believe it had been a very long time... So we took care of it all ourselves. Did not have house keeping come in the room the whole week we were there. Then I cleaned the bathroom for the next people and left the cleaning supplies in the bathroom for housekeeping ... Hoping they would use them ... The housekeepers were all very nice though ;0) we will definitely stay again, however we will just hit the store on the way in from the airport next time instead of having to go back out after arrival .. Oh There is a fridge in the room with a small freezer, but no microwave; which would be really nice even if it was just a tiny one ;0) All in all, the view and the outside amenities overrides any cons that may come up!

    4
    « Lovely setting, good location »

    We chose this location, right off the Parks Highway, on our way to Denali. Set on Lake Lucille in Wasilla, this Best Western was clean and relaxing. The deck overlooking the lake, just a few steps from our room, was a great place to sit and enjoy the view in the evening. The young lady at the front desk was friendly and helpful, giving us directions to the grocery up the road so that we could stock up on food to take to Denali. The morning breakfast, including eggs and biscuits and gravy, as well as fresh fruit, juice, yogurt, and cereal, was served in a large room with windows overlooking the lake.

    4
    « Vacation and family visit »

    I felt the hotel was a little over priced however this is a vacation area and we were still in the season. The rooms were very clean and the service staff was helpful. I was surprised there was not lunch or dinner service. The accommodations were very good but there are few accommodations in this area.

    5
    « what a way to wake up »

    An amazing location, The lake is so beautiful. Rooms are as close to perfect as possible. Waking up to the mist rising off the lake was spectacular. Easy access to shopping. I wanted to steal the bed but they would have noticed.

    5
    « Beautiful Setting »

    This hotel is on a large lake with a large grass area between it and the lake. They have bird feeders in the area attracting a number of small birds. My wife was greeted by 7 ducks when she opened the deck door. They were moochers. A great beautiful place to stay

  • 3
    « No view from room. Disappointing. »

    Be careful booking from websites. Thought we had a view of the lake, but we did not, even though it was booked six months in advance. It is on Lake Lucille and there was a view from the deck. Nice place, though.

    4
    « Comfortable rooms with nice grounds and views. »

    We stayed at Best Western, Lake Lucille for one night on our way from Anchorage to Denali. The common areas are nicely furnished and have some interesting specimens of local wildlife. Our room was spacious with a very comfortable queen-sized bed and a sitting area. The room and bathroom were very clean. We could not figure out the climate controls either. We ended up cooling down the room by opening the our window and then using the fans provided in the room. I suspect the rooms don't have AC and you probably don't need it most of the time in Alaska. The grounds are very well kept and have great mountain views across the lake. The breakfast selections were good but a large tour group had vacuumed up all the coffee just before we sat down. This hotel is a very good value compared to hotel rates in Anchorage and well worth the one-hour drive to Wasilla.

    5
    « Outstanding »

    Breath taking views of the lake when you book a lakeside room (with balcony). Check in was fast and friendly. Rooms were spacious and clean. Beds and pillows were comfortable. Bathroom was spacious and clean. Breakfast was amazing and has great views of the lake. Wifi was fast and reliable. Great location in town. Highly recommend!

    4
    « Wasilla, AK »

    Overall Great experience with this hotel. Decent price for quality. Good breakfast options, they call it a continental breakfast but in reality it was a small buffet with hot and cold items, plus the normal pastries, toast, and coffee.

    5
    « Our best so far in Alaska »

    Beautiful grounds, lake with dock, Mountain scenery. Room was nice. Couldn't figure out a/c. So a bit warmer then we like. Nice open seating with great views for a typical buffet. We only had 1 day, but loved it. We didn't take advantage of the fitness center. On our way from Coopers landing toward Denali.

    5
    « good for rest »

    reception is good and room was clean and water was good quality too. breakfast was normal and overall this hotel is good for rest.we planned to stay one night but extended 3 night. strong recommend kwon tae sik

    5
    « The nicest Best Western I've ever been in »

    I don't usually stay in Best Western's but I stayed here as part of a cycling trip. I was very pleasantly surprised. The rooms were very clean and seemed almost new, and the hotel staff super friendly. The stay there was fabulous. The bed was extremely comfortable and the linens were exceptionally clean. I would not hesitate to recommend this hotel.

    4
    « Comfortable »

    Wonderful desk clerk. So friendly. Only issue...HUGE lake-like puddle in parking lot due to excessive rain. Had to park quite a way from front door and when you are carrying large bags, can be a real pain. Honestly, that was the only complaint. Breakfast was great and I always love to sit in the lounge because the view is stunning. I try to stay here each time I am in Wasilla.

    5
    « Best Western Lake Lucille Inn, Wasilla, Alaska »

    The hotel was like new, clean, and comfortable. Wish there was A/C, without it a bit stuffy sleeping. Breakfast was the best we have had at any hotel. Lake view was very nice and grounds very well groomed and great for strolling along the lake. I would recommend this hotel.

    5
    « Without rain it must be just wonderful »

    Our stay here was just fantastic. Very spacious, clean room. The bed is more than comfortable. The breakfast has everything to offer. And the view to the Lake and Mountains is fabulous. If only the sun would have been out. But that's not their mistake! We'll be back, definitely.

  • 4
    « Great on a sunny day »

    The hotel has a great room for breakfast yet it is not used for evening meals. This seems a shame as the waterfront location and deck area should be a draw to guests. Even more so as there are few decent restaurants about AND none close by. When we first arrived I asked if there were any restaurants nearby. I was surprised that the front desk was unable to offer ANY suggestions. Many hotels I stay at have a list of restaurants (often split by type) and a map or similar. This might be useful to guests in future. Although I can recommend Evangalo's for food a few miles South/East on route 3. The parking lot was very waterlogged whilst we were there. The ducks seemed to like it and it was great to drive through and clean the car. However, it does restrict the number of cars that can park. The style of the outside and public areas is a bit like a hunting lodge. The reception area has a huge stuffed bear in "anger pose" and there are a few other animals in the fire place lounge (although I never saw the fire lit). I'd stay here again if in the area.

    4
    « Beautiful view »

    Good nice facility. Rooms spacious, large enough for a roll away in a 2 queen bed room without being tight.Beds/linens good, towels a little aged. Even numbered rooms have the lake view past a large manicured lawn area, view of float planes landing and taking off. Excellent breakfast in a beautiful room, also overlooking the lake and grounds.

    1
    « stay elsewhere - run like it is in receivership »

    This hotel should be removed from the best western group. it is like a 2 star hotel. it is being run like it is in receivership about to go bust - everything falling apart and not being repaired. It is the "before" in detergent ads where the towel is gray and nasty before it becomes fluffy and white after washing! CONS Most importantly the phones do not work!!! Given that we had to rearrange our flights and also book trips this was really really dreadful. They gave us their own mobile to make the call but then sat over us needing it back! I asked how long it had been like this and receptionist said "a while" while evading eye contact. Pushed further she said a few days but I suspect much much longer. Threadbare towels which are grey. No air conditioning so the rooms swelter particularly on the car park side. Everyone was complaining of the heat. The balcony has no chairs to enjoy it. The balcony mossie screen door did not shut properly! On two nights the water supply stopped just before dinner for a few hours. Bathrooms are really outdated and the sink stopper did not work and let the water drain away. the sink is really small. The sheets were creased and unironed (clean?) and didn't smell nice. the lighting in the room and bathroom was really dim adding to the dingy air. No onsite restaurant - despite the road sign that says there is. The receptionists apologised for none of this - not even the phones not working. PROS good breakfast stunning views and quiet location away from town centre(need car). Really well kept ground - which is ironic given the state of the rooms. DO NOT STAY HERE - there are better option sin town for eating highly recv Chepos mexican and Evangelos - both need car

    5
    « Excellent view and Breakfast »

    The Best Western Lake Lucille Inn, Wasilla, Ak was an excellent value. The deluxe (free) breakfast offered a lot of variety and was quite tasty. The view of the lake from the dining room was beautiful. The room was clean and the bed was very comfortable. The staff were very helpful and friendly. We were quite sad that we had not planned to stay there an extra day/night to enjoy this beautiful setting. The only word of caution for elderly travelers is that there is no elevator so ask about availability of a room on the first floor.

    4
    « Best Western Lake Lucille Inn »

    Nice, quiet, charming facility conveniently located with spectacular views of Lake Lucille. Warm and welcoming staff. Rooms are standard size and the queen size bed felt more like a full size but still comfortable.

    2
    « Noisy -not BW Quality »

    No insulation. Heard person above me get up at 4am and heard every foot step he took until leaving including shower. Listening to loud shower noise now from adjacent room. View of parking lot. Bad nite sleep and expensive. Corporate should pull Best Western name as this is not even a 2 star motel.

    4
    « Family Vacation »

    Our view was wonderful from our balcony! The service and staff were great and the food was your usual breakfast. The only thing lacking from this hotel is that it didn't have AC or an elevator! We would return to this hotel when staying in the Wasilla area even though we didn't see Sarah Palin while we were there.

    5
    « Weekend Wedding »

    I was very impressed with the hotel even though it was built over 30 years ago it was very up to date. Very nice setting next to the lake. Excellent staff, very courteous no matter time of the day or night. Would recommend considering staying there again.

    4
    « Nice »

    We had planned to stay in Palmer but no place there looked safe or clean enough, so we stayed in Wasilla. Clean room overlooking a lake was relaxing. The breakfast was decent though the area seemed like it could be tidied up more thoroughly and more often. Food choices were good the day we were there.

    5
    « Beautiful setting, a little north of Anchorage »

    What a great place to stay! Price is just a little lower than the Anchorage hotels, but within an hour of the airport and a bit closer to Denali as you drive north. Wasilla is a beautiful town in the Matanuska valley surrounded by mountains, with a number of lakes. The hotel's setting on Lake Lucille is beautiful, as are the rooms!

  • 4
    « Beautiful Views! »

    Although this property is older, the rooms are clean and comfortable. The views from the lakeside rooms are wonderful and the grounds are well-kept and beautiful. The staff here is very friendly and helpful.

    4
    « Lake Lucille »

    The hotel has a great view from the dining room. Breakfast is free and good. Conveniently located close to Parks Hwy and stores about 5 minutes away or more depending on which store you need. There should a small ice cream shop on Parkway called The Little Miller's. Great shakes and ice creams in a variety of delicious flavors. Try the green apple shake. Tried the Tuscana Pizzeria of Knik Goose dr. Fabulous Hawaiian puzza. Lots of real mozarella and pineapple, yum.There are several starbucks, one inside the Fred Meyers store. There should a Lowe so, Target, Walmart, home depot, etc. Post office located on main St and the Doris Page Museum and history of the Iditarod dog race. New Valley Cinema. Hotel clean, breakfast great, employees friendly. No pool though.

    4
    « Beautiful Lake Setting »

    This hotel has two floors and no elevators. If you happen to stay here when it is warm outside, you may be warm inside,too: no air conditioning. The balcony rooms face the lake, a beautiful setting, but there are no tables or chairs on them. There used to be a restaurant and lounge here, but no more. They are either under renovation or closed for good. We didn't get a clear answer on that. The location is perfect for dinner and drinks overlooking the lake. Someone should re-open them. We could tell the hotel has had a lot of renovation recently. Our room (1227) was a suite and was very nice, with the exception of the couch in the living room that needs to be replaced. It sagged so much that it was impossible to sit on. The bed was comfortable. The TV is difficult to figure out. Push the power button on the TV first, then experiment. The recent renovations and lake view pushed my rating up to a four.

    4
    « Lovely setting, basic hotel »

    It's a Best Western so wasn't expecting too much - but it was fine. Will say the setting is absolutely lovely. Felt a little trampled under foot but essentially clean with adequately comfortable beds. There were at least 2 washers / dryers for laundry on the second floor (abuts room 1200) but the noise seemed to be minimal. The breakfast was basic had had the typical high sugar, high fat, his sodium options like sausage, muffins etc. There was yogurt and some cereal so if you want to try and eat responsibly there are some options. There is WiFi but it was basically unusable as either it was overloaded or just massively under provisioned.

    5
    « Stay at Lake Lucille »

    The location of this Best Western Lake Lucille Inn is fantastic. It is set on a point that extends out into Lake Lucille. The view from the deck of our lakeside room gives the guest a beautiful 180 degree view of the lake and the mountains in the background. The expansive grounds were very well maintained and pleasant place for an evening walk by the lakeshore. The room itself was clean and well kept. I would highly recommend this Best Western location to anyone visiting the area.

    5
    « Pleasant surprise »

    Loved this hotel. Views were amazing, rooms were comfortable, clean. Breakfast was very good. Best Western has really come up and improved their product. This is the second time this year we stayed at a Best Western and were extremely impressed (other was in Waltham, MA).

    1
    « Dirty Bed »

    The outlets near the bed and the lamp didn't work. When I turned my pillow over it had a orange handprint of Cheetos on it they were in our sheets also. They never changed the sheets from the last person. I looked in the other rooms while they were cleaning them they never changed any of their sheets just made the bed.

    5
    « Very impressed! »

    This was by far our best stay in Alaska. The view from our room was gorgeous. The room was very clean. The sheets were super soft and we had everything we needed. Breakfast in the morning was great with a stunning view of the water and mountains. I highly recommend this place!

    2
    « Waste of Money »

    Stayed 1 night 10 June 2016. We paid the most per night for this hotel room out of all our rooms over a 1 month stay in the USA and Canada and we were very disappointed. The hotel is archaic and needs desperately to be bought into the 21st century for modern travellers. Yes the beds were comfy and the view from the room was lovely, but there were no modern amenities. WIFI was out in the rooms and lobby and we were told it was our problem as it was our device. As our device worked fine for the previous month at every other location and I manage WIFI for a 420 bed accommodation complex myself, I knew this was rubbish. She tried to give me a 1800 number to fix it myself. I find this terrible customer service that the guests have to waste their precious vacation time to fix the Hotel WIFI. Only after an assertive discussion with the reception lady did she finally admit that the Hotel was having trouble with internet and were looking to change their ISP provider. Be up front with your guests and stop wasting their time. There are also no lifts - which means lugging your bags up stairs. How can a multi million dollar complex be so budget that they cannot spend a few thousand dollars extra and put in a lift for the comfort of their guests. No airconditioning - there was a unit in the room - but we couldn't work out how to get it to work. And where told by reception - no the Hotel does not have airconditioning. Obviously this was an old unit that had been disconnected, but not removed. For a comfortable night we had to leave our balcony door open all night. Not the ideal! Rooms are not set up with charging stations for the modern traveller. You will be lucky to find a plug near the floor to do any charging. Again not ideal! We stayed in many Best Westerns over our months vacation in the USA & Canada and I would not recommend this hotel for travellers.

    4
    « Alaska in 7 »

    Our stay was for 3 nights at this hotel. We would stay there again. The rooms were clean. The breakfast was great, several things to choose from, the area was kept clean and never ran out of food. The view of the lake with the mountains from this hotel is beautiful. There is a dock you can walk to, we saw beavers swimming around dragging things back to build there damn.

  • 4
    « Short Stay »

    This BW is located on a lake with a very nice view. It is off the main road with a single sign to show you the way. The room was spacious and satisfactory. The beds were comfortable enough for sleep. The pillows were only fair. It was more than adequate for our one-night stay. The breakfast was adequate except for the chocolate chip pancakes. The only problem that I had was with the TV. Based on the price that we paid for the room, we received an excellent value.

    5
    « Exceptional Place »

    Beautiful grounds and hotel. Exceptional breakfast and exceptional service. Ducks with their baby ducks were coming by our balcony all the time. Beautiful scenery. Wonderful place!!! I am including a photo I made from the balcony. Very nice.

    5
    « Great Location - Friendly Staff »

    Best Western Lake Lucille is located right on the lake. The day we arrived, the sun was sparkling on the lake and it was great just to relax on the balcony overlooking the water. Our room was clean and breakfast was included. The staff was friendly and helpful.

    5
    « Very Relaxing »

    Great beautiful facility. Excellent friendly helpful staff. If reserving go the extra for a lake view room. Night and Day difference. Breakfast was superior to most hotel complimentary breakfast. Freshly prepared. Staff really cares.

    3
    « Facelift in progress at older facility »

    The gorgeous, lakeside location of this BW offsets the room-by-room renovation in progress. Our room was completely up to date. What had been a full-service dining room now only serves the breakfast buffet included in the room charge. Grounds are beautifully landscaped and maintained. "Free in-room WiFi" was not available in our room. Problem reported but not corrected. Very frustrating.

    4
    « A nice Hotel located on a beautiful lake! »

    My wife & I stayed the night on the way to Denali. The hotel is very clean, and you can relax on their back deck which overlooks Lake Lucille. The rooms are nice and the rates are very reasonable. The front desk recommended an "upscale" restaurant "Settler's Bay" which was fantastic!

    4
    « Alaska Roadtrip »

    For our family, this hotel's location worked great. Short distance to Anchorage, easy drives to Tulkeetna, Denali, Matanuska Glacier. There's a Target nearby for quick water and snack trips. Enough good value dining options. When we stayed in late May, the rate was very good, the trade off was the AC was still OFF. It was nice temperature outside but the temperature in the room got a little uncomfortable when trying to sleep. The breakfast selection was very good also again, for the rate we paid. The view from the breakfast room is an added bonus specially if you can catch the sun setting. Overall, I recommend this property! Good location, service and great value.

    4
    « Beautiful Setting but Internet has Issues... »

    We stayed at the Best Western in Wasilla again this year. The views of mountains and Lake Lucille are great. Overall we like this hotel; It has all the usual BW amenities. The exception is no individual microwaves in the rooms. The staff is good, Breakfast is standard with in a beautiful setting. Rooms have little refrigerators and coffee makers. There is a single microwave for all the guests to share. The main problem at this hotel continues to be the Internet. Sometimes it is impossible to access internet. Other times, your PC will say it is connected,but you can't do anything. The staff says they are trying to get another carrier,but right now it is frustrating. The staff tries hard to fix things, but sometimes it is waste of time. This was a big issue since sprint does not have towers in Alaska and we had limited internet on our cell phones. Tips Parts of the parking lot flood when it rains so park closer to hotel. Remember there is no elevator so request first floor lake view rooms if that's important to you. This hotel's beautiful setting makes up for its otherwise minor flaws. The lack of reliable internet needs to be addressed.

    5
    « Very nice »

    Everyone at this hotel cared about my stay. Very professional and polite. The breakfast is great. They have a variety of foods each day. The housekeeping staff do a great job keeping the room cleaned daily. Maintenance staff have the place in tip top shape and the front desk staff have you checked in and out quickly. The views are amazing and it is a great place to stay.

    4
    « Late at night and needed a place to stay »

    The hotel is clean and the staff is great. The bed was comfortable and the hotel provides a list of restaurants that will deliver. After a long day of packing, I needed a quiet place to stay. Booking through Travelocity gave me a great deal on the room.

  • 5
    « Room with a view »

    I loved the view from my hotel room. There was the lake and we could see the mountain range. We had a balcony in our room to enjoy the night/morning. The breakfast room had windows surrounding the entire room which provided excellent viewing of both. It was quite enjoyable having breakfast with my daughter while we enjoyed the view and discussed our day ahead of us. Thank you!

    4
    « Bestest Western, Wasilla »

    Enjoyed my stay. Employees were polite and helpful. Bed was comfortable. My only compliant would be the lack of an elevator to bring your suit cases up to the second floor. I had a sore knee and it was hard getting the suitcases up the stairs. Need to have ice machine on the second floor.

    5
    « Amazing location and stunning landscape view! Rooms are great! »

    Great staff that are friendly, rooms are nice, neat and clean! The atmosphere is sweet and the breakfast was wonderful. Like amazing breakfast! We've stayed here about 2 or 3 times and enjoyed each one! This was a fabulous place and for what you got, it was worth the price!

    5
    « Best Stay During My Alaska Trip »

    I'm a Best Western Rewards member, so I tend to gravitate toward them when I travel. On this particular trip, I stayed in 4 different Best Western's during my week in Alaska and this property was my favorite. The location is very convenient. It's located right off of the Parks Highway near plenty of restaurants and gas stations. The view from the back of the hotel of Lake Lucille is beautiful. I honestly didn't expect the views to be as good as they were based on the pictures. Our room had been recently renovated and had nice, clean carpets and bedding. The beds were comfortable. All staff members that I encountered were helpful and friendly. The free breakfast was tremendous. One of the best I've had at any Best Western ever. They had eggs, meat, potatoes, pancakes, fruit, all kinds of pastries, plus the rest of the usual fare. They use glass plates instead of paper, and I felt like I was eating at a restaurant. The breakfast room overlooks the beautiful lake as well which added to the experience. There is a fitness center in the basement with a sauna that has plenty of modern equipment. The building itself is well-maintained. It is definitely an older property but they have clearly taken the time and put forth the effort to keep it in good shape. There is plenty of parking available as well. The only negatives that I can even think of are 1) the wi-fi was down for most of the first night and 2) I've never seen a shower head as high as this one was. I'm 6'2" and it was still up there. My mom (5'1") would have no chance of adjusting it whatsoever. Both of these are very minor "complaints," but I always try to review a place as thoroughly as I can. I absolutely would/will return to this property for any future trips to Alaska and definitely recommend a stay at the Best Western Lake Lucille Inn.

    5
    « More than I expected-pictures don't do it justice! »

    This Hotel is on a beautiful site! It sits on beautiful Lake Lucille. This ain't no puddle. You open your blinds to an absolutely stunning view every morning. I could LIVE in this Hotel!! Staff was very friendly. NOT a continental breakfast by any measure...breakfast comparable to that "other chain" at twice the price. You will love your stay here. I wasn't paid or compensated for this evaluation...I mean every word. My kids live up here and this will be my go to place whenever I visit. The only drawbacks I experienced were the internet was spotty (they were aware and were trying to fix it) and the bed was kind of hard, but this is me nit picking.

    5
    « Gorgeous lakeside views »

    Wonderful breakfast, with stunning views as you eat. The lake and mountains in the distance gives a peaceful feeling while you eat breakfast. Plan to stay again when I visit family in the area. Rooms are clean and comfortable and staff very friendly and helpful.

    4
    « most excellant awesome view great breakfast »

    Was there for 2 nights and was super pleased ...awesome staff tried there best to fix a problem with tv but could not...it was ok cuz I was exhausted and fell asleep right away without a tv....awesome and you should see the view of the lake and mountians...wow

    3
    « A nice Hotel but....... »

    On April 30th my wife and I stayed at the Best Western at Wasilla. We had a very long day (flying up from Orlando Florida) and just wanted to get some rest. Our first impression was very nice. The hotel was located back from the main road and located right next to the lake. We checked in fine and was told our room was ready. It was located on the 2nd floor facing the lake. During the process of taking the luggage to the room we found out there was no elevator. Once we got to the room we relaxed and wanted to watch a little bit of TV and found out the TV was broken. We told the font desk and they sent a maintenance man. A very nice guy. He told us that the TV was broken and could not be fixed. You could tell he was a little bit frustrated. He left and I called the front desk asking for another room. I was told that the hotel was sold out and they would compensate us by reducing our bill. The maintenance man came back and hooked up another tv but told us we had to go thru a process of pushing the right buttons on the controller to get the tv to work. We gave up on the tv. The breakfast was good and was included in the room rate. My wife and I sat next to a window looking out at the lake. Very peaceful. During the checkout process I told the font desk about the TV set and was looking for a discount (like was promised). There was no discount all we got was 'sorry to hear that'. I would stay again there but Best Western Wasilla needs to help the poor maintenance man with buying parts to do his job and to please the customer.

    4
    « Wasilla Best Western »

    We live 365 miles from wasilla, so when we come to visit family we stay at the B.W.. This particular hotel has not changed decor, or upgraded much of anything. It's still a nice place to stay but it sure needs upgraded.

    3
    « poor internet connection »

    When we called the front desk we were given a 1-800 number to call to fix the connection. The location was great for my son's tournament however I would have liked if they had more activities for kids with being right next to the lake and all.

  • 3
    « Great View! »

    Stayed there as a family of 3. The view was incredible and the outdoor deck that goes around the back of the building overlooking the water and mountains is fantastic. The service at the front desk was great. Unfortunately the breakfast was dismal at best and the workout facility left a lot to be desired. But if you're looking for nice decor and a great view from your room, then this is a wonderful place!

    3
    « Nice location but frustrating, and no WIFI as advertised »

    This motel needs some competition. They have a nice location on the lake, BUT I sure get frustrated with them. They advertise free wifi; well, yes they have wifi, and I got connected to it, but that's where it stopped. Every link I tried to open timed out. All evening, and again at 6 AM the next morning. This is the same thing that happened when we stayed there about a year ago. Best Western should be ashamed for advertising wifi when they don't actually supply it. I asked at the desk about the wifi and basically got "I don't know" for an answer. Otherwise, I was not happy with getting stuck with the noisiest room in the whole place: next to the stairs and across from the ice machine and the laundry, which did not have a door on it. And people were washing clothes in the middle of the night! I reserved this room 4 weeks ahead of time, during the off-season, so I would think they could have put us in a quieter spot. They need some competition; for $90 plus tax I expect more, even in Wasilla.

    5
    « Excellent! Beautiful Views! »

    This is an excellent hotel, beautiful lake and mountain views. It is pet friendly, which was a plus for our family! Breakfast was delicious and the views from the huge windows while eating breakfast were breathtaking. We even saw a Bald Eagle flying over the lake! I love that our room had a private balcony that overlooked the grounds and lake, it was so peaceful and gorgeous! The staff was very friendly and helpful. There are not enough good things I can say about this hotel We will definitely be booking our rooms here next time we have to travel to Wasilla and I have already recommended this hotel to all my friends and family! The bathroom door in our room did not close all the way, that is the only "bad" thing I experienced, but it was no problem. Overall, this trip was wonderful and we LOVE the hotel.

    5
    « Visit Alaska »

    This Best Western in the best hotel in Palmer Alaska. You will have a great view of the mountains from your hotel room. The staff is friendly and helpful.Can't want to return! Alaska is beautiful and I recommend to all of my friends to visit Alaska and to stay at the Best Western.

    4
    « Great location, frustrating experience. »

    Beautiful location, nice hotel, has a small dock on the lake with benches and tables outside! Had a sour experience with getting double billed for a single stay... then taking a week to get the funds back into my account. Front desk employee Holly did not handle the situation very well. Would stay again.. but would be sure to have extra funds in case you're double billed!

    4
    « Cozy and Comfortable »

    The Best Western Lake Lucille is situated back away from the road next to a beautiful lake. The breakfast on Sunday morning was excellent, with delicious quiche and French toast with berries and whipped cream. The other morning it wasn't as elaborate, with scrambled eggs and various pastries. The rooms were very clean and neat. The only problem was the voices in the next room could be heard through the walls.

    3
    « Eh »

    An ok Hotel. Built quite a while ago and not updated. Decent stay for a couple of nights while passing through. We have the jacuzzi suite, it's alright. Nothing spectacular. But for the price I can't complain. There are better choices though.

    4
    « Room Nice; Staff Cold »

    Checked in to this hotel to break a long 12 hour journey up. The location is beautiful, on the edge of a large lake (frozen when we visited) with the breakfast room overlooking it. Upon check in I asked about the possibility of getting a lake view room but I was told this wasn't possible. The receptionist was cold compared to the other places we've been who have chatted and shown an interest in us. We were given the choice of 1st floor or ground floor. There's no lift so we chose ground floor! So we checked into our room overlooking the parking lot. It was a long walk from reception. If they gave us a choice of floors I don't quite understand whey they couldn't give us a choice of front (parking lot) or back (lake view). There was free parking outside. Breakfast was a buffet with scrambled eggs, sausage and hash brown. I asked the waitress what meat the sausage was (I only eat pork) and she kept saying 'I don't know' until I made it VERY obvious that I'd appreciate her finding out. Lack of service and initiative! Breakfast was good with lovely view of the lake.

    1
    « Fraud in Wasilla? »

    I arrived 10:45 at night. The desk clerk couldn't find my reservation. I pulled it up on my email with the confirmation #. Liz said she needed to check. After about 10 minutes she returned to tell me there had been an "accidental" overbooking and no room was available. I thought she couldn't be serious. She was. I left the hotel at 11 o'clock at night to find another hotel with my worthless Best Western confirmation email in hand. Oddly, I noticed later they have this cancellation policy. "Cancellation Policy: Cancel before 4PM hotel time on March 10, 2016 to avoid a charge" That was two days before my arrival. So, they can charge the customer if they don't show up, but do not need to guarantee a room if they do show up or provide any compensation if a room has been "accidentally" overbooked. I'm sure there is some legalese that gets them around this being fraud, but that's the way I'll always remember this experience. As I was driving away all I could think of was the Seinfeld episode where he has a reservation with a car rental agency but they didn't have a car for him. He tells them they "can make reservations, they just can't hold reservations!" Being caught in a similar real life situation isn't much fun in the middle of the night. Fortunately, I didn't have a tired family with me. Unfortunately, this is Wasilla. There are no Starwood, Hilton or Marriott properties. Best Western is a bush league brand and out here there are few alternatives. The Grandview down the highway was a serviceable substitute.

    5
    « Beautiful Lucile Lake Best Western Hotel »

    This is Robert 'Vegas Bob' Swetz aka Alaska Bob and I have been staying at the Best Western Hotel on Lucile Lake now for 2 years. The BW on Lucile Lake is by far one of my favorite places to stay in Alaska, Wasilla, Anchorage, etc. Lucile Lake is so beautiful and the rooms on the back side of the hotel facing the lake is wonderful. For anyone visiting Anchorage or Wasilla, book a night at the BW Hotel on Lucile Lake and it will be an experience of a life time ;o)

  • 3
    « One Night Stay »

    The hotel room was clean, the coffee pot did not work, there was an old bottle of shampoo left in the shower from the previous renter. Hockey tournament in town, so the hotel was pretty noisy with people coming and going all night long.

    4
    « Alaska Trip »

    Disappointing check-in experience. Had to wait over 10 minutes for someone to show up at desk. Even called and no one answered. On the flip side, the desk staff the next morning at check-out was amazing and very gracious.

    2
    « Ok but not Amazing »

    The room was really nice and the sheets were clean but I think they are pretty cheap. One stir packet 2 coffees, a really small shampoo conditioner combo. Also no microwave in the rooms. I had to go all the way down the hall to pop my pop corn in my PJ's with several other people waiting in line behind me.... it was a little annoying. Breakfast was amazing, the view is gorgeous, but I think they overcharge for how little they provide in the rooms.

    5
    « Best Western »

    Great hotel - great value - have stayed at this venue several times and each time was very satisfied - recommend this hotel with out reservation great location great view - friendly and helpful staff - very accommodating - if in the Wasilla area over night would stay at this hotel and no other

    5
    « Clean & comfortable stay »

    We love the Best Western Lake Lucille Inn. We stay there several times a year and are never disappointed. The staff is always friendly and helpful. The rooms are always clean. The beds & pillows are soft and comfortable.

    5
    « Stayed During Thanksgiving Holiday »

    This is the best hotel to stay at in Wasilla, AK. Next time we will ask for a room overlooking the water as it is beautiful. They serve a great breakfast in a huge, beautiful dining room. This would be a great place to hold a fancy event. We will stay there again.

    3
    « In Wasilla, this is probably the only place to stay »

    We stayed here 3 nights in December. The room had a great heater which was very quiet when heating. The property is a little worn. The hallways are wide and well lit. The rooms are OK. They could stand a little updating. The cleaning was fine and housekeeping took care of our room daily. The toilet leaked and constantly refilled. The breakfast was fine, except on Christmas day, which was understandable. On the other days there was eggs, sausage, biscuits/potatoes, canned fruit, cereals, coffee,and breads/pastries. The vegan in our group didn't have to many options but was able to eat the cereals. The coffee was very good. Although there were four in our group we only had three bath towels in the room. We had to go to the front desk daily to ask for additional towels. The view and location is very desireable. The hotel offered free WIFI with no password required.

    5
    « Great stay for Christmas week »

    Needed a hotel near Wasilla and wanted one with character; this is Alaska after all! Best Western Lake Lucille did not disappoint. Large, clean rooms with comfortable beds and baths. Good wifi. Excellent breakfast buffet, exceeded my expectations. The best thing about this hotel, in my opinion is the location on the lake. Even frozen solid the lake is spectacular. Got to see some ice fishermen during the day and pickup truck races at night. Thoroughly enjoyed my stay.

    4
    « Would stay again »

    Helpful staff answered our questions and worked with us when we needed a late checkout. Not fancy, but nicer than Motel 6. Lobby smelled good. Awesome breakfast! Gym was great with lots of option and a sauna.

    5
    « Great hotel »

    Great accommodations would recommend it without hesitation. Have stayed at this hotel several times and have always been very satisfied with the service and accommodations. Great location and great views.

  • 5
    « Stayed During Thanksgiving Holiday »

    Very nice hotel. No pool or elevator but only two levels. Small bathrooms--only room for one person at a time. Ask for a view of the lake and a balcony. Good breakfast with a huge dining room. Would stay again.

    1
    « Desparate for a Renovation »

    Front desk was new and struggled to check us in. Steady breeze through the patio door. Floor was very cold thankfully the heat worked. Worn out spring mattress. Very dim lights in the room. No breakfast, sign said stove was broken. This place is in need of a renovation, Best Western should remove its name. Be Smart and stay in Anchorage at a better hotel for much cheaper rates.

    5
    « Great Hotel »

    Very friendly check-in staff. The lady at the front desk cared about our room preference from the beginning. Our room was very spacious and clean with a balcony facing the lake. The room was clean. Very beautiful area outside the hotel on the shore of Lake Lucille. The breakfast was good. Enough tables for guests to enjoy breakfast overlooking Lake Lucille.

    4
    « Million dollar views with affordable rooms »

    The Best Western at Lake Lucille in Wasilla Alaska was clean and well kept. When pulling into the parking lot, we could see two of the three beautiful mountain ranges that surround Palmer and Wasilla. The lake is beautiful and provides great fishing for the family. During the summer months there are float plane tours that offer views of bears and glaciers. The staff was excellent and professional. The rooms had enough space for a family of four to stretch their legs and the rooms facing the lake had balconies. I felt like my vehicle was secure in the well lit parking lot. There are woods that separate you from the main road so you have that secluded feeling and forget that you are right outside of the town of Wasilla. The internet was great and I had no issues using face time on WiFi and was able to continue my online courses for college while I stayed there. There are a number of restaurants in the area that deliver to your room. All in all this is a great place for a family to stay a night or a couple of nights. My family and I thoroughly enjoyed it and we stayed a few nights in October during the off season.

    3
    « Good, but could be better »

    this hotel has a lot of potential. great location, right on the lake with great views of the mountains. the staff is very positive and courteous, but some details need a little attention to make this a five star hotel. we had a business meeting there for two weeks, and the room we met in only got cleaned once. on one of the days, the breakfast person didn't show up, so the person manning the front desk had to to also prepare the food. and lastly, the sheets in my room never got changed over the two week period.

    5
    « Beautiful lake, great setting »

    This is a pet-friendly hotel, and traveling with a dog can be a challenge. This is a great setting for walking a dog. The lake is beautiful and the sunset was spectacular in October. We stayed during winter rates, so the room was priced reasonably, and although it was not a large room, there was plenty of space. The bed was comfortable and the bathroom was very clean. The windows provided a great view of the lake. An added bonus was the breakfast, which contained hot eggs and french toast. We will stay here again on the way back to Fairbanks from Anchorage.

    2
    « DISAPPOINTING »

    I must say (staff not included in this assessment nor the breakfast), that this is my second visit to this hotel (and I do have reward points,,,so another reason I stayed) and I was very disappointed. My bed was not comfortable, there was a smell in the hall and rooms, the shower was small, and I am sad to say there is no pool here. There were dogs in the lobby area and there were some misses (as far as amenities) in the room. The price was not a fair price given the hotel is not up to standard. I liked this place but this go around, not so impressed. Although the scenery was breathtaking.....really disappointing stay. Sorry

    4
    « Nice hotel with an amazing view »

    The hotel is easy to locate just off of the main road. They views of Lake Lucille are simply stunning with a remarkable sunset. The staff were all very friendly and helpful and the hot breakfast was delicious. The room was spacious and had a very comfortable bed. The outside grounds are just really gorgeous. Overall a great place to stay in Wasilla, AK.

    3
    « Beautiful View, No So Great Room »

    The lake view is absolutely beautiful, that is a given, but the very dated rooms definitely need a refurb. The heat - A/C unit that was on the wall did not work. The large portable standing unit would work, the stop, then work. The small unit on the night stand made so much noise you could not let it run. Being on the first floor, and with the lock on the screen door not working, we really did not want to leave the door open, so our room was very warm and stuffy. The staff were all very nice and the selection at breakfast was very good. The stuffed wildlife in the hotel is very interesting.

    3
    « Good location, average quality! »

    We stayed at this property since it was a convenient location to visit the Matanuska Glacier and Talkeetna. The hotel looks dated and need a makeover. The carpet and the room looks aged. The hotel does not have an elevator; so prepared to haul your suitcases if you get a room on the second floor. The breakfast buffet is included with the room price. But the food choices and quality is average. Most of the items looked store bought and the taste was bland. The room was pricey but we did not have too many choices. Overall just a place to spend a night and move on.

  • 4
    « All the comforts of home, with a great lake view »

    A wonderful setting on Lake Lucille defines this comfortable hotel. The rooms are of normal size with all the accessories functioning properly including a fast Wi-Fi. The four of us occupying two rooms had a quiet restful sleep on very comfortable beds. The lobby was typical Alaska with a large stuffed bear and a moose head over the fireplace. The breakfast area was very large (obviously a former restaurant) with large windows overlooking Lake Lucille, just beautiful. The food served at breakfast, the only meal served there, had something for every taste, nothing over-the-top but more than enough to start you on your way. The staff was friendly and helpful when needed, however I did find the front desk unoccupied on one occasion. This location is a great option, other than Anchorage, for the drive from Anchorage to Denali; better value however much less dinning options.

    4
    « Beautiful Lake Location »

    This is a typical motel for Alaska in terms of the price versus the lower 48, but it is not the typical city location. the lake setting is beautiful as well as the lobby. The breakfast is also complimentary like others in this chain.

 

Getting to the hotel ...

All directions
From: Anchorage. The BEST WESTERN Lake Lucille Inn is located 45 miles north of Anchorage at Mile 43 Parks Highway. make a left at sign (Hallea Road), and travel 1 block to Lake Lucille.