BEST WESTERN Hotel Firenze,  Vérone

4.5/5  - based on 1102 guest reviews.
Corso Porta Nuova 88, 37122, Verona, Italy - See map
+39 045 8011510 +39 045 8030374

Destination

Dates

Your room

> Room 1

1 adult

 

Hotel advantages

  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Onsite laundry
    Onsite laundry
TripAdvisor Traveler Rating
based on 1102 traveler reviews
See more comments >>
Photo gallery :
The BEST WESTERN Hotel Firenze is located in the historical center of Verona, walking distance from Piazza Brŕ and the city center where you can find the Arena and the railway station. Completely renovated in the year 2,000, the rooms are elegantly furnished featuring bathtubs and/or showers with a whirlpool system. Our hotel offers a bar, living room, computer and modem connection, air-conditioned, ISDN phone connection, satellite television, mini-bar and a digital safe. We also offer non-smoking rooms and rooms for the physically challenged. Our conference rooms are equipped with simultaneous translation and recording facilities, audio/visual, copying equipments and photo print. Conference lunch is available on request. 10% national VAT included. Local city fee is 2,00 EURO per night, per adult over 14 years old. The additional fee is excluded and it will be paid directly at the hotel. Enjoy your stay.

See rates and availability

 
Room 1

Guest reviews


in partnership withtrip advisor img
based on 1102 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
602
Verygood
 
427
Medium
 
63
Poor
 
7
Horrible
 
3
Business Business 116
Couples Couples 572
Family Family 201
Friends getaway Friends getaway 98
Solo travel Solo travel 40
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Hotel Firenze,Vérone
  • 4
    « Good size rooms,high tech shower »

    Hotel situated around 15 minutes walk from the historic centre (and about the same distance from the station, but takes an extra 5 minutes due to the many zigzag road crossings). Spacious, old fashioned, quality rooms. Comfy bed. Shower can also be used as a sauna or turkish bath (or just as a shower). Average breakfast (bacon still had rind attached - a little too chewy for my liking). Breads, meats and cheeses and eggs, If you buy a 24 or 48 hour Verona card, bus transport is included and there is a bus stop outside the hotel which drops you at the station 5 minutes later. Hotel provide plenty of umbrellas if the weather becomes a little inclement.

    3
    « Okish - pet friendly (but not for all) »

    Stayed over for a couple of nights last September. Once in, we got stunned by the hall, a bizarre and chaotic collection of different styles? I must say quite odd for a four stars hotel. I really though "where on earth we ended up!!". After a deep breath we reached the reception. The staff is friendly and welcoming. The receptionist gave us a couple of great suggestions for restaurants and highlights. We were travelling with our dog and I was happy to learn that a dog basket was waiting for him in our room. Pets, however, are not allowed to enter the breakfast room and walk freely in the common area?fair enough if those rules apply equally to all pets. Unfortunately, this was not the case. The morning after what I learnt to be the owner's dog was freely walking from one room to the other in common area, comfortably laying on the sofas in the hall and happily walking around in the breakfast room entertaining the hotel's guests?nothing wrong with that?but for the different treatment..something that shouldn't happen in a four stars hotel.

    5
    « Very comfortable short walk from centre. »

    Stayed end of October with my husband and another couple for one night. On broad street a straight 10 min walk to historic centre one way and a 10 min walk to the train station in the other direction. Very clean, comfortable rooms, some with balcony. Kettle with tea/coffee and minibar much appreciated. Good breakfast choices - loved the persimmon. Staff friendly, professional and helpful. We would certainly stay there again.

    4
    « Good location and helpful staff »

    Stayed for one night in October after arrival at the airport. We chose the hotel as mid way between the main station and the old town. It was 10 minutes from each. Comfortable room and bed. God breakfast with plenty of choice. Very helpful reception staff who recommended an excellent restaurant (L'Orologio) and even supplied an umbrella against the rain.

    4
    « great locatiion »

    The hotel was conveniently located between the train station and the central piazza. The staff were very courteous and helpful. Especially Laura who assisted us with booking tours and advice about the surrounding area. The room was clean and adequate for our needs. The daily breakfast was a buffet that had plenty of selection(3 Euro).

    4
    « Great location - just after turning into towards the old town »

    Stayed here 3 nights in April, good value for money. First impression of the room, comfortable sized and airy, the polished wooden floors were gleaming and like what another reviewer has said, pretty much spotless. Our room was facing the street but no issue with noise. Breakfast was slightly better than the average Italian hotels given its price range. Highly recommend if coming in from the station, we dropped off our bags and headed straight towards the old town and then again on departure, picked up our bags at the end. Just note there's not a lot of eateries nor a supermarket in the immediate vicinity.

    5
    « Great place to stay in Verona! »

    We stayed at this hotel for 5 nights and had a great experience! Comfortable room, spotless clean, and pleasant. The bedding was changed at least twice during our stay. The bathroom had all the expected amenities and was spotless clean, too. Friendly and helpful staff. Excellent continental breakfast, with some organic and local options, too. The hotel is located in a very nice part of the city, within 15 minutes walking distance of the old town and major tourist attractions. Great restaurants nearby, too. Definitely recommended!

    5
    « Vacation 2016 »

    We stayed here for the night and the room was perfect I have never seen a room so clean before is spotless. Staffs were very nice and helpful and location is very good 5mins walk to train station and 5mins walk to the old town. One feature that I loved was that they have a separate window from the outside where you can shut it down to eliminate noise coming from outside...this was the best

    5
    « Perfect location and quiet, comfortable room. »

    We stayed 4 nights in the hotel and found everything to meet with our satisfaction. The room was comfortable and extremely clean. From our 5th floor balcony we had a great view of the Corso Porta Nuova roadway looking down toward the city center. Perfect location as we could walk to the Arena area in about 7 to 10 minutes. Staff was friendly and accommodating. Breakfast buffet was wonderful as others have mentioned, and always an important element in anywhere we choose. We had a very pleasant stay and would recommend to others.

    3
    « Beware the junior suite! »

    We booked a junior suite through a third party site, and overall were disappointed. It was probably as described looking back at the booking info (except no jacuzzi bath), but was much more a large double than anything like a suite. Breakfast was good, staff were mostly friendly, but sadly it felt less warm and welcoming than we hoped for. Great location, no doubt. Overall nothing particularly bad, but not particularly great either. Be sure to check the particulars of the room type you are booking!

  • 5
    « Very nice hotel in the heart of the city »

    We went to this hotel because we wanted to go to an opera at the Arena that evening, and the choice has been great. The hotel is within walking distance of the Arena, and of the whole city center; the room was actually more an apartment than a room -- much more than we needed! Clean, quiet, very beautiful. We also had a buffet breakfast and that was excellent. Overall, a great place and any time we go back to Verona for an opera, that will be the place we will choose!

    4
    « Great location and perfectly nice, just not quite up to expectations »

    We stayed following the very good reviews the hotel received and it is a nice hotel. The breakfast was nice, although the room being underground is not quite as grand as other hotels I have stayed in in Italy, but it was nice. We had a junior suite and the room was nice, but not up to the same standard of junior suites both in other hotels in Italy, and other Best Western hotels we have previously stayed in, hence it not being up to expectations. We also needed to ask them to set up an additional bed in the room, although once we had brought this to their attention they did so very quickly. Overall this is a nice hotel and you could do far worse than staying here.

    5
    « Verona trip »

    We were very pleased with this hotel during our 6 night stay. All the staff were very helpful. The quality of the room and breakfast was extremely good. The hotel is also positioned very well and is only a few minutes walk from the centre of Verona yet is very quiet.

    5
    « Clean hotel in good location »

    We spent 4 nights here prior to our Malcesine, Lake Garda holiday. We chose the hotel based on location as we wanted to do a couple of train journeys whilst there (Bologna and Desenzano). Easy walk from hotel to both the train station and the Arena. At first the hotel said they had given us a room upgrade and put us in an apartment in the next door annexe. However we didn't really like the room. It felt unwelcoming so we asked to be moved next day into the main hotel. Fortunately they were able to accommodate us later that day and the room was large and so much nicer. Breakfast had plenty of choices - although in the basement, so no nice sunny outlook. Cups were too small for the machine coffee and overflowed - most guests were using a glass instead which resolved the problem. Overall it's a great hotel with large clean comfortable rooms. We sat out the front for a couple of times having a coffee but got pestered for money by local homeless which wasn't very nice.

    5
    « Loved it »

    Lovely room, most comfortable bed ever. Staff friendly and helpful and the breakfast can't be beaten. Soya milk was very nice we were Sad to leave and would like to return and stay longer. Good location.

    5
    « Perfect base to explore Verona: »

    We were located in a studio room (204) next to the hotel and with a lovely large balcony. The studio is large and includes a lounge, sofa and a small kitchen. The bed was very comfy and the room was quiet despite being on the main road into Verona old town. The town is a comfortable 10 minute walk away where you can find the arena, plenty of restaurants, the river, Juliets house and many other attractions. The hotel is located a 10 minute flat walk to the bus station where you can get a shuttle bus to the airport for €6 each which takes about 20 minutes. The hotel staff were very friendly and extremely efficient. Highly recommended.

    5
    « Perfect in every way »

    This hotel is close to all amenities. We had excellent service throughout our two night stay at this hotel. Reception goes above and beyond to ensure your room meets your expectations. They offer a 3 Euro daily breakfast buffet which is a must. If travelling to Verona, I would highly recommend this hotel.

    4
    « Special Birthday »

    We had a standard room which was comfortable with good soft furnishings. Bathroom was great with spa shower. Bed extremely comfortable. Buffet breakfast amazing choice to suit all dietary requirements including gluten free and weight watchers!! Location was great too as only 10 minute walk to Piazza Bra and Arena.

    5
    « Excellent Hotel, in a good position. »

    We stayed here for four nights after spending part of our holiday in Garda. The Hotel is well placed and is about a ten minute walk from the railway station and about a fifteen minute walk from the Arena. Frequent buses are available into the centre from outside the hotel on the opposite side of the road at 2 euros. Our room was on the fifth floor (two lifts available) and was very clean and comfortable with a good spacious bathroom and excellent air conditioning. The room faced a rear courtyard with a small balcony and was very quiet even with the windows open. Breakfast was good value at only 3 euros. All the staff were very friendly and helpful. Trains are available from the station to Venice, Rome and Bologna. We would stay here again.

    5
    « Hotel Firenze »

    This is a lovely hotel and we spent three nights there. The room was spacious and very clean and had a balcony overlooking the street. Perfect for people watching and sitting drinking the wine.Really comfortable and staff were friendly. It is well placed to walk into Verona and also for the station for trips to Venice etc. We booked the train to Venice online before we went as the queues in the station can be very long. There are plenty of places to see in Verona and it is easy enough to walk around without using public transport. Take note though if you have your photo taken with a "Roman" soldier he expects a tip!! It's worth going into the arena for a look around and to climb up ALL those stairs for the views. All in all Verona is a lovely place. If we ever go back we would definitely stay at the Hotel Firenze.

  • 4
    « Three nights stay during Opera festival »

    The hotel is rated 4 star and is a bit below the rating. The location is very good, walking distance from Piazza Bra, Arena and the other attractions. The entrance is modest and the two elevators very small regarding that there are 5 floors and with big suitcases there is only place for two persons. The room was very basic, small but enough seats and tables. Many mirrors though that make it look bigger. The bathroom is spacious with a very special shower. You need to be technically aware to use it. Also the bathroom had lots of hooks, shelves and places where to put your toiletteries :). The breakfast buffet was super, lots of fruits, italian cuttlery and nice breads.

    5
    « Great Service and Cleanliness »

    I had a great experience while staying at this hotel. Staff is prepared and very helpful. Rooms and corridors are kept clean. I would go back in a heart beat. The location is very close to the train station. Hotel is ideal if you want to travel to nearby cities by training and staying in Verona as home base.

    5
    « Our fifth stay in Hotel Firenze - should I add something? »

    Perfectly clean, friendly to the guests, reasonable rooms size, very high quality and variety breakfast, far enough from the crowded touristic quarter and still 10 minutes easy walk from Arena and max 20 min from all Verona highlights Our fifth stay in Hotel Firenze - should I add anything?

    3
    « Hotel ok »

    Hotel was ok. Unfortunately, no own car park or garage even though it was promised at reception. It's only a shared one with nighborhood. Breakfast was ok. Room was clean and very Italian. Service was ok.

    3
    « One night stay in Verona »

    While the hotel is well situated it is overall very mediocre. The overall deco leaves a lot to be desired. The room service menu was extremely limited in terms of choice. The car park is a few minutes walk away also. That said the staff very relatively helpful

    5
    « Great Base »

    Great location for exploring Verona, Lago Garda and Dolomites. Very close to center of old town and Arena. Have bicycles available--town is flat with lots of bike lanes. Outstanding breakfast; nice area in front of hotel for bier in the evening; easy access for performances in Arena in evening.

    4
    « The usual good Best Western standard »

    This hotel offers the standard of comfort and efficiency we expect from a Best Western inner-city hotel. Comfortable, well sound-proofed rooms, good breakfast in a basement room. It's a 15-20 minute walk (for us seniors!) to the Arena for the opera, which was a bit too far for some (taxis available). A pity the bar was closed on our return from opera.

    5
    « Stayed for a night to watch the opera »

    Stayed here for one night. It is everything you need. Easy access to the piazza (5 minute walk) and a a quiet comfortable room. We were upgraded upon arrival to a room on the 5th floor. This was decorated splendidly; although perhaps a bit dated on places. Minibar was reasonable. Breakfast was really nice and a lovely range of foods.

    5
    « Wonderful Place! »

    We enjoyed staying here. It was nice and clean, friendly staff and amazing breakfast. I paid 4 euro to take one of their bikes for the day which I highly recommend! I had a blast floating around the town and site seeing. We would stay here again for sure!

    5
    « very nice, clean hotel, good value. »

    great place, clean and nicely decorated. high quality items for breakfast. outdoor table and chairs near street. return stay. Very polite and helpful staff. Very clean and nicely decorated. great slippers included.

  • 5
    « Great facilities »

    The hotel is very convenient for the railway station and the arena. From the Arena the tour bus and exploring the old city. The hotel was very comfortable with tea making facilities. The shower was interesting as it was multi-functional but we only used the basic shower function. Staff were pleasant and obliging even when busy.

    3
    « Standard 4 star hotel »

    This hotel is located in an OK position to see the sites of Verona with about a 15 minute walk. It is a typical 4 star Italian hotel with matching breakfast. The room and facilities were all OK. We used the hotel as a one night stop to visit Verona for which it was satisfactory.

    5
    « Very comfortable and a nice distance from the Centre »

    We have been staying at the Firenze for about 5 years now and it is a very dependable hotel with excellent rooms. The lift is a little "cosy" but it is an oldish building after all. There have usually been 6 of us staying but this weekend coming we are 10, but I am confident that our friends will like the hotel. The real treat is to have a cocktail sitting outside before strolling down town for dinner. A proper Italian barman who knows and obviously loves making and serving the cocktails. His presentation of the drinks is pure theatre as he finishes off some in front of the guests and delivers them with style - and pride. It is just far enough out of town - a short walk - but away from the hustle and bustle of Piazza Bra. For a day out in other towns it is very convenient for the Rail Station, just a short walk again. There are plenty hotels in Verona but we keep going back - must say something. We do tend to book 10 months ahead :)

    4
    « Perfect location ! »

    We stayed in BW Hotel Firenze for the second time in one of the studio's located in a separate building adjacent the main building. This building is nicely decorated ! The hotel location is top, at a short walking distance of Porta Nuova railway station and the Verona Arena on Piazza Bra. Our modern studio offered reasonable space considering the location downtown a busy historical Italian city. Nice bathroom with a real Jacuzzi shower (instructions available in the room). Master bedroom separated from living room by wardrobe extra bed , kitchenette with freezer and cooker, safe , 2 TV's but with only 2 English spoken channels. Comfortable beds. Small balcony. Good airco. Hotel parking at a fee in a garage complex around the corner. Reserve your parking space in advance! The breakfast room in basement is rather noisy. Breakfast buffet is okay . Bus stop near the hotel. Hotel bicycle rental. We enjoyed our stay and can recommend Hotel Firenze. FYI : our travel agent had better rates than the online sites but still not really a bargain. Of course the location explains the high rate.

    5
    « Honeymoon »

    Room was small but very very beautifull! Bath was clean and I love the look! I take bubblebath :) Staff was helpfull and send postcard for me. Breakfast was good. Love the coffee macine and fresh pineapple!

    4
    « Does what it says on the tin »

    We Wanted a central hotel to explore Verona - this fitted the bill. It's an good city hotel with a good family rooms and a quiet central location. Facilities were fine - breakfast was in the basement so no sun drenched breakfast table but we only stayed 3 nights so no problem - it's 10 mins to piazza bra and 20 to piazza erbe , 10 mins also to railway stAtion. Reception suggested a wonderful pre opera restaurant which we really enjoyed. There is no real a 'Buzzy' bar area if that's what you are after but with so many bars nearby it's not an issue .

    4
    « Perfect location for sightseeing »

    The Hotel Firenze is situated about 700 metres from the old town and is therefore ideal as a base for sightseeing. The rooms are comfortable. We had a ladies room which featured a nice bright decor and a hairdryer with added bits. The rooms are quiet and the air conditioning efficient and discrete. Breakfast is excellent although the basement room in which it is served lacks ambience. Service is very good and the front desk staff are very helpful. Is this hotel going to excite? No. But it does an excellent job doing what it does for a very reasonable price

    5
    « Comfortable »

    The Hotel Firenze is in a great location, minutes from the station and only 10mins up the road from the piazza Bra, the heart of the city. The room was comfortable and spacious for us both and the staff were friendly and helpful. Would recommend this hotel

    3
    « Tired and Dated »

    Great location for touring the fabulous city of Verona, but the hotel is showing its age. It's adequate, but is charmless and functional. No hint of romance in this most romantic of cities. Breakfast was a poor experience too with staff on the 2 mornings we were there looking as if they'd rather be somewhere else. Never trust a hotel that has a coffee machine instead of freshly brewed stuff, especially in Italy. All of the above said, if you're not looking for luxury and it's a stopover you need, go for it.

    4
    « Great location a wee gem »

    Booked a three person apartment and a double room for one night stay to see gig in the arena do Verona. Picked it because of previous good reviews and wasn't disappointed. The apartment is two doors down from hotel where we had a room, but that was ok with us. Both were spotlessly clean. Welcoming staff, air conditioning great, bathroom with jacuzzi and jacuzzi shower. The bed was sooooo comfy I had a fab nights sleep even though our room was on the Main Street. Breakfast was self service very fresh , with organic options, good vegetarian choices - again clean, and friendly staff. Would definitely go back.

  • 4
    « Good hotel close to everything »

    Went to Verona for the opera This hotel was convenient for the Arena,was very comfortable and surprisingly quiet though full! The rooms are tastefully decorated ,clean and well maintained The staff all seemed to speak good English and were very helpful The hotel bar is well stocked and the staff equally attentive.

    4
    « Great Location, poor menu »

    Upon arrival in Fair Verona we caught a taxi from the train station to the hotel... we could of walked. This hotel is very centrally located, you feel welcome upon arrival and it hasn't felt busy or crowded at any point. The room was pretty (kind of has an old feel to it in terms of decor - but I liked this). Sadly there seems to be a drainage problem in the bathroom as there was a terrible smell on 2 occasions. The shower was AMAZING once I worked out how to use it, it was a Jacuzzi shower. The telly was all Italian channels. Breakfast was nice and the hotel also has bikes (which you probably have to rent) so you can ride around Verona. It is very close to the center of town. Overall, we really enjoyed our stay.

    4
    « perfect distance to downtown and arena »

    We came in and the lobby was well air-conditioned on a very warm day. Reception was friendly. Parking is somewhat complicated to get to but you can also park on the street but you have to feed the meter every two hour during the day. Rooms are not large but functional. Air-condition is not powerful and stopped on occasion. Electrical window blinds are nice and make the room dark but noisy if your neighbors use them at sleeping times... Breakfast is downstairs but very complete. Walking distance to downtown and Arena.

    4
    « Clean and convenient »

    The hotel is walking distance to both the train station and piazza bra. Surrounding area was quiet and safe. Hotel was very clean, bed was comfortable, and breakfast was great. Only complaint was that it was a little noisy in corridor of our hotel. We slept in one day until 8:30 or 9 and could hear hotel staff cleaning and talking in the hall. I would definitely stay here again.

    5
    « Convenient for the Opera »

    Visited Verona by train and only took 9 min to walk to the hotel. To get to the town centre takes about 12min.Clean and comfortable hotel with friendly staff .Lots of good choices for both meat eaters and vegetarian breakfasts .Outside seating area an added bonus as the interior seating is small.

    5
    « Perfect for a tourist »

    Stayed here for 5 nights. Here's the postives: Room excellent - good aircon, balcony, beds very comfy with mattress toppers, kettle, fridge, tv, wifi, safe, hairdryer + tap water is safe to drink. Quietish - on street but shutters and double galzed balcony doors blocked out most noise and light. Lift to rooms. Spotlessly clean. Staff to be commended on their pleasant attitude and helpfulness. Location - excellent. We left airport terminal, grabbed a taxi and within 15 mins were at the hotel. Cost around 30 euro. Its a 10 - 15 min easy walk into centre of Verona - pavements flat and i noticed a few people in wheelchairs. Walked back from the Arena area late at night and it felt safe. There's a great fruit, veg & soft drinks shop round the corner (turn right and right again and its less than 100 metres on the right). Station (train) is about 10 - 15 mins walk - and great for connecting with other places - Venice, Padua, Vincenza, Mantua, Trento, Milan, etc. Our breakfast was included in our booking price. A good enough choice of food to eat - all self service. There is parking outside the hotel. Cant think of any negatives - we'd definately choose to stay here if we came to Verona again. Its a great place to use as a base for exploring other Italian cities in the region.

    4
    « Perfectly adequate »

    Nice hotel, conveniently located for access to transportation links. Breakfast was good, staff friendly and helpful. We rented bicycles from the hotel, 4euros each, great day spent riding around the city. Highly recommended hotel for a three day city break.

    5
    « Great hotel »

    This hotel located close to the old part of Verona is just great. Nice and friendly staff. Clean and spacious room. Since it is only a short walking distance to the railway station it is really easy to explore the area. We will certainly return.

    5
    « Great stay »

    The hotel Firenze is centrally located being around a 10-15 minute walk into the centre of Verona. The rooms are large and clean and the breakfast plentiful. Drinks were a little expensive but I'm from Yorkshire so what do I know! The staff are very helpful but we did ask at the reception the best day to visit lake Garda and was told a particular day and then when we had arrived Lake Garda was closed (literally but then it was December) and we found out there had been a festival in Verona so we missed out both ways! So I do think that the reception staff could be a little more up to date with info. Saying that a great time was had by all in this beautiful city

    5
    « Wonderful »

    By far the best hotel we've stayed in The staff are all very pleasant. The bar staff were excellent. Room was large and clean Would definitely stay here again Only one minor issue Not enough milk left in the rooms but you could always get extra at breakfast

  • 5
    « Eccezionale! *_* »

    I visit all Europe due to my job and rarely I found an hotel of this quality! The room is wonderful, clean, calm, elegant. Breakfast is rich, full of fresh and biological products. There are also gluten free products. Wonderful is the only possible definition!

    4
    « Good location and room was decent, but it didn't quite live up to the price. »

    My partner and I stayed here for 4 nights. The hotel was more than adequately clean and tidy, the rooms were of a good size and the bathroom was well equipped. It met all we needed it to, but it did not excel and for the price I just expected a little bit more.

    4
    « A very nice place in a good location »

    This hotel is walking distance from the train station and also very close to the center of most tourist attractions like the piazza near the Arena. Rooms were modern and clean and staff very very helpful. I would heartily recommend this place.

    3
    « Great hotel poor reception! »

    We arrived here on the second part of our honeymoon (between Venice and lake Garda) to be met by the most miserable receptionist iv ever encountered! Not once did this girl break a smile, which is pretty difficult when someone is being pleasant to you! Didn't get her name but quite young with long blonde hair and glasses. We got to our room where prossecco was chilling as it was our honeymoon but SEPARATE BEDS!!! I went back down to ask for the double room we asked for to be told bluntly by the said girl "no"! Another older lady tried to help but was cut off abruptly by her. Eventually after ringing our tour operator at home they offered to make the bed up into a double. We stayed two nights and the room and hotel were very nice, as was breakfast. Bar service quite poor as bar closes early with no room service. Based on the terrible reception I would not recommend this hotel , which is a shame as everyone and everywhere else we stayed were exceptional!

    5
    « Terrific Location, 10 minute walk to Arena »

    This hotel was shockingly good. I have not been a fan of Best Western from previous experiences, but this hotel was really nice. Great location, great staff, great breakfast, great room. Before I arrived, my room had a problem with the shower, the maintenance personnel were still working on it when I went up. The front desk staff immediately moved me to another (bigger and better) room at no extra charge. The balcony overlooking the main street and City Gate, was a plus.

    5
    « Perfect location, great staff »

    We stayed for 4 nights as we were going to a concert at the beautiful Arena and it was a our first time in this beautiful city. The Hotel Firenze is perfectly positioned on a main road that is 10 mins walk from the mainline station and 10 mins walk into the Piazza Bra and Old Town. Our room on the 5th floor was very clean, comfortable and quiet with a small balcony that had a beautiful jasmine growing up it, the scent in the evenings was fantastic! Breakfast was a good selection and plentiful, set us up for the day. Without exception the staff were so helpful, professional and friendly. All in all a great hotel, we would very happily stay here again.

    5
    « Very helpful friendly staff »

    Excellent location just a 10 min walk to Piazza Bra and also to the train and bus station, clean rooms and quite quiet considering its on the main road...window shutters work very well. Breakfast was very good with a big selection for all tastes. Reveption Staff were very helpful and provided excellent advice and nothing seemed too much trouble

    4
    « Good property in town center, easy to reach by car »

    We stayed in the suite located in the building next to main hotel. The suite has a small kitchen with a stove, few dishes and a fridge. It also has a private balcony. We did not cook, but it was nice to enjoy a glass of wine or a cup of tea resting on the balcony after a busy day of sightseeing. Room description mentioned king bed, but ours (room 501) had 2 twin beds next to each other. The bathroom had a jacuzzi and massage shower. Had to read an instruction manual to figure out their usage, but enjoyed afterwards. Breakfast was in the main building. It had a good choice of cold cuts, breads, cheese, yogurt, cereal and fruit. The hotel has garage nearby, daily cost 18 euros. There are several parking places next to the hotel that can be used only to unload. Once you are done they can send an employee to help you park in the garage.

    5
    « Great place to stay »

    We have just spent three nights here and I would recommend it to anyone going to Verona. It is a 5 min walk from the train/bus station - not an 8euro taxi ride!! The staff were very helpful with our travel queries & the room was spacious & spotless. The only trouble I had was sorting out how to open & close the shutters! Button by the bed- probably an age thing. The hotel is 10 mins walk from centre so within easy reach of shops, restaurants & tourist attractions. Breakfast was a variety of cooked & cold foods. Breads, fresh fruit salad, yogurts, bacon, ham, cheese etc. I would definitely go back!

    5
    « Excellent Place to Stay »

    This was the second time that we have stayed here. It's location is excellent as it is a short walk into Piazza Bra and an even shorter walk to the station. The staff are very efficient and speak excellent English. Breakfast is good for those on a gluten free diet. Overall a very good place to stay in Verona.

  • 5
    « Comfortable hotel and good location »

    We arrived by train from Milan. Hotel is just a 10 minute walk but we didn't know that so took a taxi. We did walk back upon leaving. Hotel is just a short walk to Piazza Bra. Hotel was clean, comfortable and quiet. Breakfast was very good with lots of choices.

    4
    « Great place for relaxing break »

    Five minutes from railway station,5 minutes from centre, a great fish restaurant 2 mins away. Good breakfast with plenty of fresh fruit, good coffee etc. Comfortable room. good size, very good bathroom, very good service. Would recommend unhesitatingly.

    4
    « Easy to Find, Secure Parking, »

    Stayed 2 nights at this friendly hotel, the bar was lively on the evening and the breakfast was about the best we'd had on our tour, although I'm not keen on coffee machines at the breakfast area, I prefer fresh coffee to the table. My room was lovely, great bathroom and plenty of space, shutters in the Windows made it black out on an evening and cut any noise out altogether. Very close to a top trip advisor resturant, only 100 yards down the road, but book it as it gets busy. Very helpful, very modern and well laid out, the only downside was my laundry came back a size smaller, however they didn't charge me for it. Definitely stay again, averagely priced for this area, close to popular shopping area as well.??

    5
    « Romeo and Juliet and a good hotel too! »

    This was my first trip to Verona. At first I thought I'd be put off because the hotel is a Best Western, you know, the sterile corporate kind of hotels. NOPE! It was excellent. The staff was great, friendly and very helpful, the room spotless, the cost just right, and the breakfast big and plentiful (in the Italian style so be prepared for smoked and dried meats, cheeses, plus all kinds of good food on their large generous buffet). The hotel is in a perfect location, within walking distance to the train station and in the other direction to the Arena. Very easy to get around. We took a bus to Sirmione for the day, and what a wonderful spot that turned out to be. When I go back, I'll stay at the Hotel Firenze again.

    5
    « Amazing hotel »

    Rooms are splendid with fantastic multi spray showers, great balcony in the room. Piano player in the bar tonight, price of a beer was a pleasant surprise as well. Staff on reception speak perfect English as well, very helpful with local directions and the parking garage is more secure than Fort Knox

    3
    « A disapponitment »

    Don't rely on your Sat Nav to get you there, lots of streets are no left turn at the main junctions. Gat a street map first. You can park outside to unload and there is a garage nearby which they accompany you to. However it is €18 per day. Reception staff speak excellent English and the hotel is conveniently located only a flat 10 minute walk t the main square. There is a small bar area and tables and chairs outside if you want to watch the world go by. Breakfast was very average. Room was spacious but had laminate floors as did all of the hallways so it was very very noisy. You heard ALL of your neighbours toilet habits and visits in the night. Tea making and fridge in the room, although tea bags etc not replenished after use. Shower really awful and pressure really low. Would I return? No.

    4
    « Long weekend »

    Nice and new, fairly close to town and the main train station. Staff were excellent and very friendly and helpful. Accommodation was clean and comfortable, breakfast was functional rather than anything special. Free wifi. Altogether recommended.

    4
    « Suitable for a weekend in verona »

    The BW Firenze is a good 4 star hotel, conveniently located for the city centre and station. Nice big beds although a little hard for my liking. Great black out shutters and we had spa jets in the bath and the breakfast was fantastic too. My only issue was that the hotel was quite hot, I tried to turn our air-con temp down but it still didn't seem to work but I didn't raise it to the staff so I guess that's my own fault. Overall I'd recommend the hotel though as a good value option for the area.

    4
    « Good location if you are travelling by car but want to stay close to the city center »

    Our main reason for choosing this hotel was the location. We were travelling by car so we needed easy access by car and a parking space (8 euro per night in a nearby garage), but we also wanted to be able to walk into the historic city center (10-15 min to the arena). Our room (or rather suite) was clean and spacious and located in a nearby building. The breakfast was served in the main building and was a buffet with good selection of breads, cheese, yoghurt ham, cereals and so on.

    5
    « Clean, Updated Rooms, and Friendly, Helpful Staff! »

    We stayed 4 nights altogether; 2 nights in Verona, separated by 3 nights in another city, then the final 2 nights of our trip back to Verona. Our first room was the one shown on the hotel's website that has an interesting purple and green decor. You access that room from a separate automatic door outside and about 10 yards from the main entrance. It was quite spacious and there was a stovetop available with a tea kettle. Our second room was accessible via the main lobby and was more traditionally decorated with neutral tones and was slightly smaller than the first. Both rooms were clean, the free wifi was good, and the free breakfast was generous with a diverse selection of food, including vegan, gluten-free, fresh fruit, cereal, eggs, bacon, other meat, yogurt, cheese,and a great coffee machine. The hotel is a convenient 8-10 minute walk to the train station, which is why I booked it. We cannot say enough about the very friendly, helpful staff. Laura was particularly helpful when we ran into a problem with several ATM machines in the area. In the previous city, neither the bank nor the ATM would recognize my Cirrus card despite decals to the contrary on the ATM. Laura walked us over to the nearest ATM, and after it rejected my card, she walked us across the street to help us try 2 others. At her suggestion, I tried the one that did not did not display a Cirrus decal, and thankfully it worked! We were out of Euros after the proprietor at the bed and breakfast in the other city surprised us by saying she did not accept credit cards and needed cash! But that's another review.

  • 4
    « Renovated »

    Very nicely renovated. We had a good stay the room was clean and new. The reception desk were helpful and very nice. The breakfast is ok but really not special at all. Compare to some other 4 star hotels I have stayed in Italy. I recommend the hotel.

    5
    « Perfect hotel »

    I liked this hotel so much- everything is new, big rooms, big bathrooms , perfect breakfast- fruits, juices, cheese, meat, good coffee, deserts and even choice of gluten-free food! Helpful staff. It takes near 5 minutes by taxi from train station, and near 15 minutes on foot to the center! I really recommend this hotel for staying! )

    5
    « Really good »

    Nice hotel , a very good location near to all main attractions. A bonus . Near to the train station too. The price for the accommodation very reasonable, rooms bright and large , staff always ready to help.

    4
    « Short stay »

    Good hotel, nice location - very close to the train station, just 5-7 min walking - convenient for those who travel further by train as we did. Rooms are clean and nice, reception is very friendly and helpful. BUT this hotel does not have king size beds - all beds are twin beds put together - inconvenient if you travel with a partner and want to sleep close to each other. HOWEVER, this may be solved easily - just ask the reception to put an extra one-piece mattress on the bed and things get better:) Breakfast is average and if you wish a breakfast in bed, you need to call reception in the morning and order breakfast instead of putting a plate on your door with the order as it normally happens in other hotels.

    5
    « Great hotel »

    Perfect place to sleep at They had great rooms and friendly staff There was a little bar in the lobby that had a great guy working in the evening There was perfect service Verona was a great place to visit and it was not so far away to the old town from the hotel I definitely can recommend this hotel

    5
    « Superb »

    Great hotel, I'd definitely stay again. Pros; - good breakfast - spacious, modern rooms - spotlessly clean - quiet - helpful staff - good location near the station and only 15 mins walk into the main attractions - good wifi Cons; - could have been closer to the historic centre but would then have cost more

    4
    « Great staff, location, room, but too warm »

    Very polite staff. Friendly bartender who chatted with me and tolerated my poor Italian (even though his English was almost certainly better than my Italian). Everything in the room was fine except room was too warm even with heat off all day. Had to open windows occasionally to cool down for my comfort but then street noise and dirty air enters. Breakfast was quite a spread with five types of meats, lots of cheeses, breads, cereals, pastries, juices, decent coffee,all you can eat. You could skip lunch. No restaurant and bar closes early (10pm or so).

    2
    « Poor manegement - Overbooking... »

    I made a reservation almost a year before the check in. Nevertheless, one month before the trip I was informed by Expedia that the hotel was overbooked. They´ve got us transferred to another Hotel. I would not recommed this hotel.

    5
    « Comfortable room, pleasant staff, and good location »

    Walked from train station to hotel. Hotel reception staff was very good about not making us wait too long to get into our room. Clean room and very good breakfast. Within walking distance of sites. Well lit area and very safe.

    3
    « Nice, but our room was small »

    We stayed here for one night having stayed at the Sogno di Giulietta for the previous 3 nights. This wasn't as good as that hotel, but it was also a lot cheaper! Our room was a small double room. It was very comfortable and well equipped but it would have felt cramped if we had stayed there for more than one night. Soundproofing really needs to be improved too - we could hear it every time that our neighbours opened the sliding door to their bathroom. The hotel has a nice feel to it though and breakfast was nice.

  • 4
    « Great Hotel in Verona »

    Despite this Best Western Hotel labelled as a hotel it was more a B&B. The hotel does not have a restaurant but does provide a buffet breakfast. It is located close to the Verona Porta Nuova railway station. We actually walked the distance dragging our luggage with us when we checked in but decided to take a taxi to pick an early train the next day.The famous Arena located in the city center was just a few minute walk away. We were a family of four adults and two kids and we were given a family room and double room in the annex to the main hotel. The rooms had a kitchen complete with an electric stove, kettle etc. where one could make coffee or tea. Pouches of coffee , tea mad were provided free of charge. A mini bar also was inside the room but the items in it were chargeable. The double room was in two sections. A comfortable double bed was installed in one part and the other part had a table and chairs where one could sit and dine, or chat. Internet was free and had reasonably good speed in our room. Both the rooms and the bathrooms were spotlessly clean . The shower had good pressure with proper controls of hot and cold water. They also had several articles of good quality toiletries in the bath room. The nights were hot even in the month of November and we switched the air conditioner installed in the room on and found the place cool and comfortable. The room had a large flat screen TV and there were some English channels Buffet breakfast was served in the main hotel and the spread was good.There was a good range of cereals,breads cheese and fruits plus eggs etc. and great Italian coffee. We had to check out early to catch a train to Rome and requested they let us provide us an early breakfast. The office manager instructed the kitchen staff who were laying the breakfast table . They obliged and we could have a full breakfast before check out. Helpful tips. Remember the hotel has no restaurant but has a very good kitchen and so one could easily cook up a quick meal with stuff brought in from the nearest store.Also there are very good restaurants around the hotel just about a few minutes walk away. The hotel is close to the railway station but if have heavy luggage it may be a good idea to hire a taxi. Pulling your luggage across traffic crossings could be daunting. The rooms in the annex was very good and so we liked it .You will probably like them too.

    5
    « Highly recommended. »

    Stayed for 5 nights with my wife. We had an apartment next to the hotel on the 4th floor and it was brand new, cozy with everything you would expect from a Best Western hotel. Very clean and tidy, quiet both from street traffic and from rooms next door, good and firm matrices and good wifi coverage (free of charge). The breakfast is in the main building (next door) and has a very good variety which will satisfy almost all guests. The staff is very friendly and helpful. The hotel is very close to the train station and we walked there, no need for a taxi if you have few luggage. The location is very near to the city center and it's only a ten minute walk (flat). I highly recommend it and if I ever visit Verona again that's where I'm staying :-) Don't forget to rent a bike from the reception (4€/day) and go for a ride around the city/bridges/castle.

    5
    « Quiet apartment on a busy street was large and comfy »

    Because we were staying 6 nights we wanted a king size bed which put us in a real apartment in the annex building. We had a very firm bed but also a kitchenette, table, sofa, 2 tvs and a patio with a table and chairs. The shower also had a "Turkish bath" option which was great when the rooms were chilly in the morning. Full European breakfast in the main building and helpful desk attendants. Located a 5-10 min walk from the main piazza (Piazza Bra) and a 5-10 min walk from the train station.

    5
    « An excellent hotel in an ideal location »

    This is an excellent hotel in an ideal location, being situated mid way between the railway station and the tourist centre of town. (Both are within a 10 minutes walk). It is on a main road, but is exceptionally quiet and peaceful. We had a large room that was very well furnished and equipped. The bed was large and very comfortable. The ensuite was of a similar standard. Altogether, the accommodation was of a really high standard for a four star hotel. Breakfast comprised a very wide choice of dishes, which were regularly replenished by the hard working staff. The wifi connection was consistently reliable. We stayed in this hotel for four nights and, if revisiting Verona, would not hesitate to stay here again.

    4
    « Ideal location for family holiday »

    Hotel was in ideal location for walking into central Verona . We had family room in nearby building. Ideal room for three of us. Plenty of space and privacy. Breakfast in main hotel was full continental buffet style which set you up for the day. Staff all friendly and helpful. The barman makes the best hot chocolate at night which my son loved...me too.

    4
    « Beautiful rooms 5 mins walk to the Arena »

    We were in room 224 which was spacious and had two large windows overlooking the main road. The room was beautifully decorated and very quiet at night. Less than 10 mins from the train station which itself is about 20 mins by Air Shuttle bus from the airport , this hotel is close enough to all the sights and river walks. Staff are great but the reception area could have done with more people on duty as checking in and out was not quick. All in all, a great little hotel close to all the action - Verona has some very cool and trendy wine bars .

    4
    « Cozy rooms and kind employees! »

    The room my husband and I had was a smaller one (but who travels to Italy to stay in their hotel room all day anyway!) It has all that we needed! It was very quiet and peaceful. The employees were very helpful and kind. The breakfast was delicious as always (but the Best Western Milton Roma had the Best Breakfast!).

    4
    « A friendly welcome at Hotel Firenze. »

    Well located, just a short walk from the city centre, Hotel Firenze delivers everything you'd expect from a 4-star hotel, with one big plus. Without exception, every member of staff we encountered at this hotel was friendly, welcoming and helpful. If we go back to Verona (I hope we will as it's a lovely city), we will definitely book to stay here.

    5
    « Romantic retreat in Juliet's City »

    Four friends traveling throughout Italy for three weeks spent two lovely nights at the Hotel Firenze. We were utilizing trains as much as possible and this hotel was very convenient to the train station....easy walk with back packs. We were in Room 122; our friends were in 557. Room 122 had a wonderfully large shower/jacuzzi combo. LOVED IT! The room was very clean and large. Bed was comfortable. Breakfast was expansive with fresh pastries and fruits, cereals, eggs, meats and cheeses. Hotel was very convenient to explore the beautiful city of Verona. I would definitely recommend.

    5
    « Very helpful! »

    I had lost my wallet, when it came time to check in. They helped me get in contact with my credit card company. They also helped me get a new one. The location is prime. It is very close to train station. The room was clean, and staff very friendly and helpful.

  • 4
    « Great location »

    Good hotel. Stayed with thr family and our stay was great. Breakfast is good. No issues at all. Walking distance to just about all the attractions and very close to the train station. Staff provide a good map with details on attractions etc.

    5
    « Good quality hotel in excellent location »

    My husband and I stayed for 6 nights in August when the temperatures outside were up to 38 degrees. The hotel was well equipped with really good sized rooms and bathrooms. Since it was so hot it was a relief to find that the air conditioning worked well! The beds were large and very comfortable and there was a tv (however only english speaking news channels), there was also a fridge and tea/coffee facilities. The breakfast, served in the lower floor was very good with plenty of variety and good quality ingredients. We were very pleased with the location as it was close both to the town centre and also the train station - good for excursions to places like Venice. Overall we were very pleased with the hotel and its staff and would definitely stay here again.

    4
    « Comfortable quiet room, convenient location, average breakfast »

    This hotel is in an excellent location, just a short walk from both the train station and the old town. My room was very comfortable (with a nice armchair to relax in as well as a comfortable bed) and quiet (looking on to a fire escape at the back). Breakfast was rather functional with strange tasting croissants and fruit juice, but for the comfort and convenience at a reasonable price I would definitely choose this hotel if visiting Verona again.

    4
    « City break in Verona »

    At 5 min walking from the Verona P.N. station it has a very good location in an avenue where you can find good restaurants. From there you can easily make a city walking tour, rent a bike or catch a bus. The Arena is also at 5min walking. The hotel's rooms have a very confortable bed, good shower/jaccuzi cabin and exposed to sun light. You can also have a local drink (Spritz) in bar outside in the street and feel the rithm of the city with a lot of students of the nearby university schools like Istituto Tecnico Statale Per Geometri Can Grande Della Scala.

 

Getting to the hotel ...

All directions
ˇ From: The city center. The BEST WESTERN Hotel Firenze is located in the city center, south entrance to the city.