BEST WESTERN PLUS Hotel De Capuleti,  Vérone

4.0/5  - based on 565 guest reviews.
Via Del Pontiere 26, 37122, Verona, Italy - See map
+39 045 8000154 +39 045 8032970

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Onsite laundry
    Onsite laundry
  • Tennis court
    Tennis court
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TripAdvisor Traveler Rating
based on 564 traveler reviews
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This completely refurbished hotel in Verona, the BEST WESTERN PLUS Hotel De Capuleti, is located opposite the famous Juliet's grave and only 200 meters from the Arena, in the heart of the city, with its great and various music events. Inside the hotel it is available at payment, the wellness center Namastè with a lot of services and treatments ideal for relaxation. The friendly and cozy atmosphere of the elegantly furnished rooms, some with wooden beam ceilings, guarantee a very comfortable and relaxing stay. The beautiful cocktail lounge is the ideal place to relax and enjoy a drink. The rich buffet breakfast offers fresh handmade cakes and pastries, made daily by the chef. For guests who love sports, tennis courts and horseback riding are available just a short distance away. 10% national VAT included. Local city fee is 1,50 EURO per night, per adult over 14 years old. The additional fee is excluded and it will be paid directly at the hotel. Enjoy your stay.

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Room 1

Guest reviews


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based on 564 guest reviews
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Excellent
 
236
Verygood
 
244
Medium
 
59
Poor
 
15
Horrible
 
10
Business Business 89
Couples Couples 266
Family Family 77
Friends getaway Friends getaway 51
Solo travel Solo travel 28
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN PLUS Hotel De Capuleti,Vérone
  • 4
    « Great location ,comfortable stay »

    Stayed as a couple for 1 night , great location in the old town within walking distance of all the sites. Modern decor with comfortable beds and modern bathrooms. Breakfast buffet was excellent and good value. Only concern was that the AC had been turned off for the season so no way to control the heat / cool and if you leave the window open you will wake early with the traffic !

    4
    « Lovely hotel in citiy center »

    Lovely hotel in Verona city center, just about 5 minutes walk to Arena di Verona. Room was very nice with spacious bathroom and the breakfast was very good. Finding a parking space on the street was not a problem. Recommended

    5
    « Comfortable beds, super clean, great location & free parking »

    We visited Verona in late Sept 2016 and all the staff that we had dealings with were extremely polite, very helpful, informative and spoke English. The hotels is very clean and modern, it appears to have been recently refurbished. Our room was large and the bathroom was extremely clean with a large shower and the towels are plush and very white. The beds are also super comfortable, we had a great nights sleep. Our room was at the front of the building therefore we had a balcony with a great view but it was very quiet at night, we did not hear any noise from the street below. We enjoyed breakfast and there was a good verity of food and drink choice. Even though we had a car we walked from the hotel to all the sights that we wanted to see in Verona. The hotel is located just outside the old city walls and is only a short distance from the Verona Arena (Roman amphitheater). I have no complaints about this hotel and would stay there again.

    5
    « Super clean »

    Super clean,wonderful reception staff Made us welcome couldn't have been more helpful Fantastic breakfast our room was cleaned daily good air con near enough to walk to the centre and train station about 15 min away.

    5
    « Great Hotel, Great Location! »

    We visited Verona 22-26th August 2016. The hotel is a short drive from Verona Airport, approx cost 35 euros for two, and time approximately half an hour. The hotel is situated just outside the city itself but there are plenty of shops, restaurants and bars surrounding it if you do not feel like a short walk after your journey. It will take about 10 minutes to walk from the hotel into the centre of Verona and the Arena area. The hotel staff are very obliging and speak English well. We received a warm welcome and the facilities were explained clearly to us. The hotel appears to have been very recently refurbished and it presents as clean and modern. The rooms have all facilities required by the traveller, including a mini-bar, safe, tea/coffee making facilities and a fridge. The bathroom was very modern with an enormous walk-in shower, perfect for anyone who would find bathing difficult. At night the hotel was quiet with no noise from the road outside. If there is a criticism, it is the lack of drawer space and most items have to be stored on glass shelves positioned around the room. The contemporary lighting, although atmospheric, suffered from a lack of intensity, making it difficult to read a book without sitting underneath one of the side lights provided. These are small niggles as the stay was very pleasant and I would return again.

    4
    « Nice hotel in a good location. »

    The hotel seemed newly refurbished. The room and bathroom were very nice and modern. The hotel itself is in a quiet street just outside the old city walls. 5 minute walk to the roman Arena and Piazza Bra. Breakfast buffet is good and varied.

    4
    « Great location and happy hour and free parking »

    Ask for a parking pass , they have limited supply but it is free . We parked a block awY . The rooms were nice . Coffee included . Apersol Spritz for free at happy hour . Great location walked everywhere. Nice location if going to opera . Great deli next door . Bought wine cakes and more at good prices

    5
    « Excellent Hotel with a prime location »

    Verona is a lovely city. Whenever I am in Europe, especially Italy, I look for the upper level Best Western Hotels. They invariably are small exquisite boutique hotels with a lovely breakfast run by an excellent staff, who act like owners of a small hotel with all the caring and involvement. The hotel is just outside the walls and about 3-5 min from the Arena. The people at the front desk, the breakfast, the bar and the cleaners were all very kind, efficient and professional. The room was lovely on a quiet street.

    5
    « Very new. Very clean »

    This is a great little hotel that is cheap clean and in a great location. You can't get in the bathroom if someone is already in there but the multilingual staff, awesome breaky that is included plus free stuff in the fridge make this hotel well worth the stay. It is very clean, has awesome freebies great wifi and I would highly recommend.

    5
    « 5 star quality »

    We stayed here 2 nights, it's just a few minutes from the Arena. The welcome was good, we immediately received a permit to park (for free) near the hotel. Great service! The room was very modern, very clean, had an excellent shower and a good bed. They offer a free drink at 5.30pm, and they have a modest but nice breakfast buffet for just 5€. Modern, quiet, clean, quality everywhere!

  • 4
    « Serviceable hotel in quiet location but good access to the sights of Verona »

    We stayed here for 3 nights and it worked well for a visit to the opera. The staff are friendly and competent and you are offered a complementary drink at night. Breakfast is ok and inexpensive. Rooms are quiet apart from those near the cleaners work station. I've stayed here twice and would stay again.

    1
    « Stay away! »

    If you are in Verona, do not stay at the hotel Best Western Capuleti. Beware of good comments. Although the room is beautiful and spacious, the fact remains that the walls are made of cardboard and you hear everything that comes from other rooms. So when your neighbor gets up at 6 am, you are awake too. And people at reception really didn't care of the problem and just apologized, no move was made. When you pay 150 euros per night or more than $ 220 CA you are waiting for a good value for your money. Stay away from this hotel and find another one where the owners take care of your comfort first and your money after.

    4
    « Shower is great but rooms cramped. Disco lights on AC panel are useless. »

    The shower is more powerful than any i have ever used. Hot and sizzling. AC works well and wifi is good. But room is too small. The bathroom toilet area is too cramped. Not enough table space next to bed. Light switches have no apparent function to switch off lights near you. Totally random effect of using switches. Ac control panel does a 3 minute LED disco move after you touch it. Good to see but totally useless in the middle of the night when you want it to stop.

    5
    « Excellent hotel in the heart of Verona »

    Walking distance from the Arena, very comfordable bed and soundproof rooms. Good breakfast. Good value for money. Brwakfast was ok, just wished to have some real "man-made" expresso coffee instead of the one prepared by the automatic machine.

    5
    « Hotel Di Capuleti »

    The hotel was an excellent oasis - it was immaculate and the staff were very helpful with perfect English Would highly recommend this hotel - well situated, well appointed and very good staff. Breakfast was perfect also and great value for €5

    4
    « Pleasant surprise »

    Small but perfectly appointed rooms, making for an enjoyable and comfortable stay. Close to Piazza Bra, the heart of Verona. Helpful staff. Offers breakfast. Has fourth floors. The rooms with rear view overlook an old, disused church making for a quaint view. Most, if not all rooms, have a small, pleasant balcony. A nice surprise overall.

    5
    « Super Hotel with good location »

    Highly recommended for a quiet and comfortable stay. Staff very helpful always with a smile. Breakfasts fresh, good quality products with a Gluten Free selection. The location is excellent for the sites of Verona and also not too far from the train station. Access to really good food is in the area and would particularly recommend " Vecio Macello" restaurant for top notch food, way above the average sold to tourists.

    4
    « Solid choice in a good location »

    The staff (especially Allesandro and Jennifer at the front desk) were friendly and helpful; the breakfast was good quality and an excellent value (5€ if not included in the room price); the room and lobby were both clean, good size, comfortable; the wifi worked well; good linens, towels and toiletries; the price was very reasonable; and the Aircon worked well In short, a very solid place to stay for a night or two. Verona is a great city to visit, so I recommend staying at least one night (v. a day trip) if that is possible.

    5
    « Stylish, modern, great staff! »

    This hotel is convenient to the train station, bus stop, Piazza Bra and the arena. AC was great, the room was a good size, marble floors, nice bedding, room darkening shades, a nice balcony and modern lighting. The staff ( Alessandro was great) were helpful, friendly and spoke English. The 5€ breakfast was a surprise! Delicious meats, cheeses, yogurt, breads, eggs, fruit, and homemade sweets. The coffee was from a fancy machine and tasted great. Free drink at happy hour too. We would definintely stay here again as the price was good at $130.

    5
    « Everything was perfect for us »

    We have so many good things to say about our stay here. Location: we could walk just a few minutes and be within the wall. Parking: we were driving and had found parking in old towns and restricted areas difficult. We were given a parking pass and we found free parking immediately outside the hotel and one day just across the street in the parking lot. Wifi: free and fast. Room: we had a balcony that was lovely. The room was comfortable and the beds were great. Shower excellent. Everything was spotless. Architecture: this has been redone and it is very tasteful. Breakfast: oh my goodness. IT was huge and lots of variety. We ate too much! Extras: we were given complimentary drinks in the evening. We went the first night and had the trademark Spritz. We were out the next two nights we stayed :( The staff could not have been more helpful. We left for a car outing one day and they made sure to call the restaurant (Trattoria La Griglia was nearby and delicious) and make reservations for us that evening.

  • 5
    « GREAT HOTEL WITH MODERN & FRIENDLY SERVICE »

    We recently spent two nights in Verona at the Hotel De Capuleti. We had a great experience on all fronts. The hotel was spotlessly clean; the rooms were comfortable and had a little private veranda (SO nice). Breakfast was excellent. The staff were friendly and went out of their way to help you with anything they could. I highly recommend this hotel if you are in Verona - convenient location to everything, as well. Would also be very nice if traveling as a couple or a family.

    3
    « Almost good »

    Great location, very close to the Arena and other main city sights. Parking is a little tricky. Make sure the hotel confirms that parking is arranged before you arrive. We had to park in the street outside using the hotel's parking permit. Air Con was not working during our visit, which made for an uncomfortable night, but we got a free breakfast in compensation. By the way, breakfast was especially good. Wifi was good.

    4
    « Recommendation »

    The location of the hotel is very convenient, walking distance from Verona train/bus station and is central enough for easy access to the sites of the city. The staff are friendly and helpful, suggesting best places to visit and restaurants to try and the complimentary glass of prosseco was a nice touch. The room was very comfortable and there was plenty of choice for breakfast.

    5
    « Modern, excellent location and value for money »

    Location was right in the centre and price was really great value. Arrived late and was happy when staff were able to provide us with a free overnight parking pass right outside. Couldn't fault it as a great overnight stay. Only thing is it is not traditionally Italian and could be anywhere. If that's what you're after then perhaps look at alternatives

    5
    « Excellent location and service! »

    The place is spotlessly clean and ideally located, the staff is very helpful, and the breakfast is great. I definitely would stay here again and recommend it to friends. One can walk to almost everything from this location.

    5
    « Very clean and modern hotel »

    We liked this hotel. It looks like it has been refurbished very recently as everything is brand new. Windows are all double glazed so no noise from the streets and a good night sleeps. Very nice breakfast in the morning too with fresh products. They also offer free parking in the streets in front. We recommend this hotel which is only 9 minutes from the arena.

    5
    « nice location, nice service »

    Everything ok: helpful receptionist, nice breakfast, clean room although small, everything ok really. Hm maybe the price was high but well all Verona is expensive so nothing unusual on the high price...

    5
    « Very attentive staff and nice accommodations »

    Stayed here for one night and the accommodations were very comfortable and clean. We arrived late evening and had a car which the Front Desk Agent was more than helpful with getting is a space right by the door. Breakfast had a very nice selection.

    5
    « Very conveniently located in a quieter part of the pretty city »

    This property upholds all the benefits of the Best Western chain. Reliable, very functional, comfortable and with all the conveniences a traveler needs. Located just outside of the city wall, you can reach all of the city within minutes. Free parking too!! Really excellent wifi.

    4
    « Confortable and pretty modern »

    Coming from a very traditional and spacious hotel ion Florence, this Best Western represents, to some extent, a considerable contrast. The room was good enough for three persons. Very modern and peaceful despite the fact that the room was facing the street. The room also icnludes a small balcony. Bathroom was OK. Judging from the other passengers, this is a hotel for business travellers. The buffet breakfast was fine. Staff always there to attend all your needs and provide advice for your visit to the city. If you asked, I will happily return to it.

  • 4
    « Good location, good price, good stay »

    Stayed here for 4 nights in the middle of February. Very good location, just over 5 minutes walk away from the Piazza Bra & Roman Arena, but located in an area that doesn't get too much outside noise. The train station (& airport bus link) is a 20-25 walk away. It's a relatively straightforward route, despite looking a bit awkward on the map. The hotel itself is good enough, not huge, but not as cramped as some reviewers make it out to be. It does depend on what you're used to, but look at it as what you'd expect an 3 star independent hotel to be like size-wise, rather than a corporate chain hotel, & you should get the idea. However the design of the place was a bit strange. Our room had a small patio balcony area that you could have a small table & chairs on, but you couldn't actually go out onto, being there's only a window not a door! The room & bed was otherwise comfortable enough, the shower especially good. The staff were fine. The breakfast was also fairly good. Not a huge selection, but the cold foods were of a good standard, plenty of cakes available if you have a sweet tooth! The hot food is not really worth bothering about. Our stay also included a free drink in the hotel bar (a small windowless room adjacent to the hotel reception). Again, a bit of a strange design but you can't really grumble as you're getting a complimentary drink, & the overall value for what you're getting is very good. Overall this is a good place to stay.

    1
    « Waste for Money »

    Very expensive hotel without any main comfort, located in an nasty 70' yrs building. The wellness center is a little sauna and turkish bath where you pay €25 pax for using it. In the room you hear everything happen in the next room. The people at the desk is not so kind and smart. Verona is a wonderful tiwn, so the nect time I hope to find something better

    4
    « Size doesn`t matter »

    Verona is a small town but many said it`s great for sightseeing. So as this hotel, it`s not large but the experience living there is comfortable. Hotel is located near the historical centre. We walked to the most famous Piazza Erbe at around 15 minutes. If you enjoy walking and looking, don`t miss the road on riverside. It`s very beautiful and romantic especial at night. Hotel room is clean and simple but not small, around 25 sqm. Our room also has a small balcony so we could breath the freshy air at anytime we want. Staff is friendly and helpful. Breakfast is good although we need to pay additonal 5 euros per head, but believe me you would not be disappointed. If you arrive Verona by train and bring along bulky luggage, no need hesitate, just go take a taxi in front of train station entrance. It costs you around 8 to 15 euros (holiday needs extra services charge) to hotel at 10 minutes with no hassel. The only negative is the hotel entrance, its a bit small and not easy to find.

    5
    « Wonderful 1-Night Stay »

    We truly wish our travels could have been longer in Verona, if only to be able to stay at Hotel De Capuleti for one more night. Yes, the accommodations were small, however the welcoming and inviting feel made all of that disappear. As well, the bathroom was very big, clean, and modern. The buffet breakfast was plentiful.

    5
    « HotelCapulettie Verona »

    Loved this hotel : we were there a week so we wanted to enjoy the hotel as well as Verona. We did not accept the first room choice given but were shown three and chose a room with a view, balcony and 6 ft bed. We thoroughly enjoyed the hotel : used the spa, fab breakfast and central location : and a free drink every evening. Would recommend to anyone and loved loved and loved Verona!

    4
    « Friendly Verona Hotel »

    It was a challenge to find this hotel in the old section of Verona as we did not have good directions, but I called reception and Giulia very kindly stayed on the phone with us until we arrived. Parking is scarce, but the hotel staff found us a spot directly in front of the building. Those are the negatives. The positives are the central location, friendly staff, nicely refurbished rooms, complimentary cocktail, and a good breakfast. Giulia in particular went out of her way to help us with directions to the sights and restaurant recommendations. I would recommend this hotel for a city stay, but keep in mind that it can be very pricey during opera season.

    4
    « VERONA EXPERIENCE »

    Hotel very good. Service excellent. Breakfast of a good quality. Bedrooms nicely furnished, but, a little small. Location a few minutes walk from the historical city center. Price of rooms in accordance with this high tourist location.

    4
    « excellent hotel, small but nice and great location »

    Would recommend this hotel for short stays for me 3 days was perfect time and would definatly stay here again this hotel is perfect for the short walks to the city very friendly polite nice staff, professional team breakfast was very good a choice

    3
    « A little disappointed »

    Positives: Guilia (think that's how you spell it) on reception and the younger barman, both very helpful. Guilia was very helpful with information and helped us with trains to Venice. Gave us a lovely welcome to the hotel. Rooms very modern and clean. Location is great, 5 minute walk to Piazza Bra. Not so positives: reception smelt a bit of drains. Rooms are not at all sound proofed so you hear every noise, especially those next to the lifts (which really they all are) as the ping of the lift arriving is so loud. I asked the receptionist (not Gulia, but the lady with the long blonde hair) if we could move but she wasn't really helpful she just shook her shoulders as if I was mad. Couldn't be bothered to cause a scene so stayed as we were as most of the rooms were near the lift. Breakfast staff not too helpful, and not even a smile on their faces. Breakfast poor. Things has run out on our first day when we got there at 9:30, even though breakfast is until 10:30. Coffee awful (who'd have thought in Italy), fruit juice awful, selection generally very very poor. Rooms have no drawer space. Bar is lousy, not worth having. Badly laid out, with seating areas of three and three and one table of four. It should be two or four, not three!! You wouldn't want to spend any time there. Also the 'happy hour' is 7:30-8:30 which personally I think is a terrible time, should be 6-7. And the choice of free drink is rubbish, only three options. Aperol Spritz, prosecco or fruit juice. They could include a small beer or wine.

    5
    « Fantastic hotel well worth the money »

    We are just coming to the end of a four night stay in the lovely town of Verona staying at the Hotel de Capuleti. This is an absolutely fantastic hotel for a three star which could easily be five star. We had such a dismal stay at a hotel in Venice for the previous four days at a four star hotel which really was the 'pits' , to then arrive here it was just so uplifting. The room was all mod cons, a lovely size, fabulous bathroom and tastefully decorated and furnished throughout. Plenty of electrical sockets, free drinks on arrival and free water in the mini bar. The hotel was ideally situated, approx five minutes walk from the Arena and the historical part of town. A fabulous pizzeria located just through the arch on the main road called the Leon D'Oro if you fancied a meal near to the hotel in fabulous illuminated gardens. The staff at the hotel were very friendly and helpful, especially the morning breakfast staff. The breakfast was served in a bright modern and clean area downstairs and was a self service style arrangement. Again a great selection of food available. We would highly recommend this hotel to fami.y and friends and would stay here again ourselves. A gem of a hotel in a beautiful town.

  • 5
    « Very Impressed »

    Exceptionally clean newly refurbished hotel in the city center. Breakfast was excellent in quality and choice. Parking is the only problem in that it is very scarce. We had no problem parking but were lucky to find a free space right on the street in front. If you want a spot on the street you better arrive very early in the morning.

    5
    « Jewel in the crown »

    This is a three star hotel in the lists but has been refurbished as a 5 star hotel. It is only 5 minutes walk from the Arena and quiet. The breakfast is everything you would get in a 5 star and at 7.30 each evening you can have a free drink. The staff are 'smiley' and helpful. Great value

    4
    « Nice hotel in a very good location »

    Stayed for 2 nights on a business trip, hotel room was exceptionally clean and well appointed. My room (106) even had its own patio area. Looked like the room had recently been refurbished and the interface unit for the air con, room status etc was excellent. The staff were very nice and the breakfast was really good. Room was quite expensive but as it was the opera season its probably expected (160 euro /day)

 

Getting to the hotel ...

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·From: City center. The BEST WESTERN PLUS Hotel De Capuleti is in the city center, in front of Juliet Places, Arena is 200 meters away.