BEST WESTERN PREMIER Tuushin Hotel,  Ulaanbaatar

4.0/5  - based on 195 guest reviews.
Prime Minister Amar Street 15, 14200, Ulaanbaatar, Mongolia - See map
+976 11323162 +976 11325903

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Safe deposit box
    Safe deposit box
  • Sauna
    Sauna
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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Located in the heart of the city, the very center of Ulaanbaatar, within 100 meters from Sukhbaatar Square and the Government Palace, the BEST WESTERN PREMIER Tuushin Hotel offers 198 rooms. The room classifications range from standard to the Presidential suite. The hotel also offers three restaurants with an exquisite level of modern food and services and two entertainment and conference halls which are fully equipped with the latest equipment such as a translation system. All sections and parts of the hotel have modern furnishings and decorations which satisfy the latest world quality standards. A high level Le Cabernet international cuisine restaurant is on the first floor, the Prime Grill restaurant is on the third floor and the Premier Lounge which is located on the twenty-fifth floor in the highest level of Ulaanbaatar city. The Aroma Tera Beauty Spa and Sauna with exquisite levels of services, a Spanish sauna, and a fitness center are also part of the hotel. Therefore, our friendly team and employees who are specialized in hotel experiences in Mongolia and abroad will try their best to deliver 100 percent customer satisfaction with the motto, "Yes We Can". We will deliver Mongolian traditional, friendly and hospitable services by taking care of every single guest.

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Room 1

Guest reviews


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based on 200 guest reviews
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Business Business 109
Couples Couples 28
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Cleanliness
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Sleep Quality
Value
BEST WESTERN PREMIER Tuushin Hotel,Ulaanbaatar
  • 4
    « Great Overall »

    My wife and I spent 4 nights at Tuushin and was pleasantly surprised by the cleanliness and space of the room. We were very thankful to be given a room on the 22nd floor as the view was amazing. We particularly liked the bar on 25th floor with its great views of the city, and spent some time chilling there each night. The breakfast was pretty good too - but I think could be better if there were variations on different days. Service from staff was prompt and polite. Getting taxis and money changed was fuss-free and efficient. We're v happy with the overall experience given that it's our first visit to UB. Having a great place to come back to each day is a wonderful feeling. Will likely be back again.

    3
    « Best Western Hospitality »

    Excellent location to walk around downtown Ulaan Bator. Heating and air conditioning fluctuates which causes discomforts for sleeping. Stayed for over 6 weeks. Breakfast was very varied with good choices. Gym was acceptable albeit limited in choices of equipment and no real trainer to assist in certain routines. Hotel was very clean and personnel mostly service oriented. All in all a very satisfactory stay.

    5
    « Excellent stay in this modern hotel located in the center »

    Excellent hotel located in the center right by the main square. Modern, spacious and comfortable rooms. Very neat. Warm room lightnings that make you feel cozy especially when it gets cold outside. The room has a kettle for tea/coffee making. Reliable and fast Internet. Spacious bathroom, very elegant, bright and clean.The amenities featured razor, toothbrush, brush/comb and nice product. Responsive staff. I called them a couple of times to make requests and they met my demands almost immediately. Breakfast is good considering you are in Mongolia where you cannot expect the same range of food choices than you would find in a 5 stars hotel in Italy or France for instance. At check-in, the guests receive a coupon for a complimentary drink at the lounge on the 25th floor from where you will get a gorgeous panoramic view of the city and great service. Overall, I was very happy to stay in this hotel, the room felt comfortable and cozy and was nice to get back to after a whole day outside. Michael is a very friendly and accessible general manager who will take time to speak with his guests. I would definitely recommend this hotel and stay again if I go back to UB.

    5
    « Great Hotel »

    Had a three day business trip that took me to UB, and was fortunate to end up at the Tuushin. Staff was very bilingual, rooms were clean and maintained at a high level, and the breakfast provided at the hotel was excellent and fresh.

    5
    « Best hotel in UB »

    Among the very good class hotels in UB, this is clearly the best: all amenities, plus they have environmental policy and use local products (blue sky, kempinski and shangri la couldn t care less), have better air condition than they others and don t use standard sickening roomspray like shangri la, use local art for decoration (best western hangs up pics of Paris or so), and look like an average central building rather than a dagger made in the most environmentally unconscious and energy wasting way possible (like Blue Sky). Pick this one!

    4
    « Excellent location and staff »

    I recently stayed at this hotel and was very impressed with the overall standard and staff. Not too many people speak English in Mongolia, and I was pleased that most of the staff spoke it very well. The rooms were excellent, with terrific views. The General Manager Michael, went out of his way to make our stay extra special and was genuinely interested in talking with us. Particular shout out to Chuka (?), the Manager of the 25th floor bar. He was VERY professional and accommodating. The food options were good for breakfast too. The location is as good as it gets, right in the middle of everything for walking distance. Would definitely recommend and stay again. Thankyou all for a very enjoyable experience.

    4
    « Fantastic stay in Ulaanbaatar »

    We recently spent 6 nights at this excellent 4 star hotel and were highly impressed with the hospitality shown to us by all the staff and in particulary by the General Manager Michael. We had a fabulous room on the 18th floor with exceptional views overlooking the city. The room was very clean and the bathroom spacious and with good toiletries.The breakfast was plentiful and with a wide range of foods. The 25th floor bar had a great atmosphere with a warm friendly environment and the Manager was extremely professional, helpful and curteous. We thorougly enjoyed our stay and will definitely stay here again when we return to Ulaanbaatar. Thank you to Michael and all the team for making our stay such a great experience.

    5
    « Centrally located 4-star hotel for business and tourism »

    Best Western Premier Tuushin Hotel in Ulaanbaatar has 200 rooms. They are in conformity to international business standard. The executive room on the 14th floor was spacious, had a King size bed, a recliner, and desk. In addition, was provided a reliable and fast, free Internet connection and a kettle for tea/coffee making. The bath room is bright and clean. At check-in, the guests receive a coupon for a coupon for a drink that can be redeemed at the bar on the 25th floor from where is an impressive view of the city. The breakfast buffet offers a good choice. I was not eating in the hotel restaurant during my stay. The Steakhouse was closed. Next to the hotel there is a restaurant specialized on traditional dishes, but the quality was not much convincing. I was pleasantly surprised by the «Bistrot Français» which is reachable in 10 minutes' walk. The specialty a fillet steak of 350 grams was cooked to perfection. The green pepper sauce was tasty and can rival many good restaurants in France. The owner explained that he acquired some of his cooking skills in Geneva / Switzerland. The food was truly excellent. The hotel has a small exercise room. The BW Premier Tuushin hotel is a good choice. The hotel offers airport transfer which is handy in a city where no official taxis operate

    5
    « Fabulous return visit »

    Having stayed here many times it was wonderful to be welcomed back by the ever engaging, courteous and thoughtful staff. The light and spacious room, as always, was beautifully clean and comfortable with full views over the central square. The dining on the 25th floor was excellent with well-received live evening entertainment on some days and brilliant panoramic views over the city. The buffet breakfast with wide choice and freshly prepared egg dishes is now better located on the third floor leaving the ground floor restaurant for lunch and later eating. Reservation, reception, housekeeping and dining staff are superb and go the extra mile to make my stays here the most enjoyable of any hotel in which I visit on business and now the new taxi service is a real added bonus. The general manager and his staff teams could not be more welcoming and attentive and make my return visits something to look forward to. Many, many thanks to all.

    2
    « Nice Hotel - Bare Minimum Service »

    A comfortable stay in regards to room quality and location. And, the top floor lounge had great food and a well-trained staff. But, the typical hotel services were a bit questionable. Having to call Housekeeping 1/2 the time because they missed my room, chasing laundry until 8:00PM, a Front Desk that was a bit "un-interested". And, what I assume was the Hotel Manager - Michael, never taking the time to introduce himself, even in the elevator and at breakfast. Just made settling in to this hotel a bit harder than most. And, to get a cup of coffee at breakfast seemed to follow Mongolia's "No Alcohol Days" around the Elections. Maybe there were "No Coffee Days", too... The Manager in the top floor lounge "get's it". All the rest, a very typical Mongolian service experience.

  • 4
    « A good town centre hotel »

    We stayed here twice, on the start and end of our Mongolia trip. Both stays were extremely comfortable with a lovely room, very comfortable bed, lush bathroom supplies, fluffy towels, and great wifi. And trust me, after a few days in the Ger camps, these things will be so nice to come back to! All the staff we encountered were friendly, professional and helpful. Both stays we had a very early start, so did not get to try the breakfast that was included in our room rate. The hotel did provide us take away breakfast boxes, which were possibly the only disappointment in that they were sparse and not tasty. Notwithstanding that, we would certainly choose to stay here again. The location is great, just a few steps away from the main square. Go and watch the sunset there! There is a great view from the bar at the top of the building, too.

    4
    « Wonderful trip »

    I was in a official trip. The hotel facilities and services were very good. Most amazingly, staffs were very supporting, cordial and helpful. Ms. Baska was highly proactive and concerned about the customer satisfaction. She helped me to find best tourist destination as well as vehicle services in no time. Thank you Baska.

    4
    « Great location »

    Great location, close to the major points of interest downtown. The staff is helpful and there's always someone there who speaks enough English to help with your needs. They can arrange cars to get you where you need to go, the cars are nice though not the least expensive available. The rooms are comfortable, clean, well-appointed and contemporary. The bathrooms are nicely done in a contempory style. There's air conditioning with a thermostat though heating is controlled separately with a knob on a radiator. So, the room was not quite as warm as I would have liked. The room was quiet.

    5
    « First Class Accommodations »

    This was a wonderful hotel. The reception desk staff, Cindy, were very attentive. My room was gorgeous with windows on two sides and overlooked the square. Each night I was treated with a view of the moon over Ulaanbataar. The bathroom was spacious with a huge tub that allowed me to stretch out and enjoy a wonderful soak. The amenities featured razor, toothbrush, brush/comb and nice product. The best of all was the Manager Michael who was visible and engaged to make sure guests were having a good experience. He was the consummate hotelier. I had two massages which were done by a woman trained in Chinese medicine which added cupping and hot stones. The breakfast buffet was really good and having an omelet made to order lovely. My room had its own router so I had computer security unlike anywhere else I have stayed. This was great as I needed to check a bank account and could do so without worry. I had access to a special lounge on 25th floor where the views were awesome. Look no further, stay here. Oh yes, the coffee shop on the first floor served totally delicious cappuccino!

    4
    « Centrally located, Very Clean Rooms »

    My boyfriend and I stayed here for a weekend after trekking through the Gobi desert. The luxuries of the hotel were much appreciated! We enjoyed the 25th floor restaurant for dinner one night (FANTASTIC views of the city!!) and we enjoyed the free breakfast (great food options). The hotel is centrally located which makes it easy to get to various sites. Things that could've been better: - The hairdryer in the room was useless (either bring your own or plan for air-dry) - The towels in the bathroom were old and fraying (a minor detail but did take away from the overall impression) - Poor communication - We asked to book a car to the airport and were told it would cost $50 USD... In the morning, we found out the hotel offers a free shuttle to the airport for no extra cost.

    5
    « Fantastic »

    What a fabulous hotel! Lovely room, nice restaurants, great bar on the 25th floor. Great touches like the locally-made bath bomb and slippers. The staff, including and especially GM Mr. Booker, bent over backwards to make my stay perfect -- arranging transportation, offering advice, and actually escorting us to a market. Excellent location -- within walking distance of the main square, restaurants, and shopping. I cannot say enough about the Tuushin -- except that I look forward to coming back.

    5
    « Nice stay »

    Lovely place, good amenities Close to the centre and main attractions around the centre ... great views ... good choice of food at breakfast (diversity needs a bit improving ... overall great experience ... will return

    5
    « Top end in Mongolia »

    This IS the best hotel there is in the whole country. The rooms were modern and neat, the staff helpful and friendly and the view from our room was spectacular. Fast wifi! Great location. Highly recommended!

    4
    « A few hick up but they help to sort them out fast :) »

    Allover a great location, easy to walk to everything and lovely rooms with a great few. The rooftop bar is a excellent start to see the whole town as a overview before you start to discover it. If you go to Mongolia it is almost a must to sty here :)

    4
    « Great location and amazing views from top floor lounge »

    Clean, well appointed hotel. Here on business, so internet is important -- and the WiFi is good, reliable. Views from the top floor lounge/bar are amazing and a nice place to get some work done while enjoying something to drink... although I wish they would allow non-alcoholic drinks (besides hot tea) as a substitute for the welcome drink (beer, wine or hot tea only - not even a soda or juice was offered!). The only other complaint I might have is that my spa experience was not as good as most other Asian hotels... and then when I tried to use my 15% off coupon (received at check in), the lady said "oh, I already rang up your bill" and wouldn't change it. I had to call the front desk to fix the charge. I also would not suggest the airport pick up (overpriced) - just get a cab on arrival. Otherwise a solid hotel for business travelers.

  • 5
    « Great lodging and good value »

    We met Michael the manager on the way in. He introduced us to some other Americans in the lounge. He was very attentive the whole time. Much more then you would expect from the manager! The room was over the top. The breakfast that comes with a deluxe room was very good. The concierge level was not worth the extra cost unless you want privacy (better breakfast down stairs).

    4
    « Central location, Great stay »

    very nice hotel, loved the top floor bar which is a nice place to finish the night, had some great singers preforming most nights. room was comfortable, wifi reliable, breakfast was fine however after a week i needed a change.

    5
    « Great stay, excellent service! »

    This is my second time staying at the Best Western Tuushin, and I have been very happy both times. This time in particular, I found the staff (housekeepers, receptionists, Manager, waiters) to be so friendly and accommodating I felt compelled to write a review. Zulaa and Zoloo at the front desk were especially helpful and made my stay even better.

    4
    « Horses Everywhere »

    The most memorable thing about this hotel for me was the beautiful two story mural in the lobby. Imagine broad undulating swaths of color, like wind, and the color is repeated stamps of tiny running horses. Then there's the gift shop and art gallery. Lots of horse art work. Horses are part and parcel of the Mongolian experience. The second most memorable thing was the view over the square from my corner room. Great! The room was comfortable and clean. Wifi was easily accessible. The water coming out of the tub was brown, probably from lack of use, but the shower and sink were fine. All the staff that I interacted with were friendly, professional, courteous and responsive. The breakfast food was adequate and what one might expect. There could be a crush at times in the dining room, making it difficult, but not impossible, to find a place to sit. I would return to this hotel should I ever revisit Mongolia.

    2
    « Good hotel but bad service »

    I stayed here for 3 nights and it needed 2 days and 3 enquiries to get 2 wine glasses in the room. They offer a minibar but no glasses lol. The breakfast is good but you need to clean your seat and table first and ask for cutlery. We tried to use the spa and have a massage as they offer it a bit overpriced but they were unable to suit 2 people at once as they only have one masseuse. In town you get it for half the price. You expect all 5star when you book it for those prices but noooo.

    3
    « Not bad. After all it's Mongolia! »

    Good location. Comfortable beds. Good free WiFi. Adequate AC. Average breakfasts. The biggest problem was the sewage smell in our room. We didn't do anything about it because it went away with the AC on and we were only there for two nights. What can you really expect from Best Western? And then there was the tiny soaps. Hysterical!

    4
    « A Good Base for Touring »

    Well-located close to the main Square and all city tourist sites. Comfortable rooms, but the aircon needs to be managed, good meals and facilities. Staff very helpful. Only two lifts which made moves a bit slow at times Charged for airport shuttle which wasn't really appropriate.

    4
    « Perfect to recover from long Tour »

    We stayed 2 nights there, one before a Tour in the countryside, one after. It was a good idea as it offers the classical Occident confort you need after a long Tour. Location is good just next to the central place. The only thing I could tell that was bad is that some small amount of money were stolen in our luggage when we left one of them during the time we were trekking.

    4
    « I love UB »

    This is my 5th visit to UB - I try different hotels each time! This one was quite a good pick, perfectly located, comfy rooms with all necessary amenities. I spent 3 nights it was really perfect for me. I could rest and work. I used the spa services. Breakfast buffet is all you need for a good start of the day. Only minus was the room service..maybe due to local products but the club sandwich I ordered was not good at all, at least joy to my taste. I will stay there again for sure.

    4
    « Excellent hotel, awkward staff »

    The hotel is very expensive for Ulaanbaatar but for a good reason. It's an excellent hotel that guarantees you hot water, clean water (sometimes the water gets muddy in Ulaanbaatar, but this hotel has its own filters in place), uninterrupted power (thaley have generators), impeccable rooms etc. So it's one of rare places that offers European standards, and with that taken into account the price is fair. The location is also as good as it gets - right at the main square. I'd easily give it an excellent review if the staff wasn't so incredibly awkward. And I am not the one to say that easily, as I'm very tolerant to people's idiosyncrasies. But when asking for about trip time to the airport gets a reaction as if you asked something bizarre, you can help but feel weirded out.

  • 4
    « Great Location »

    This hotel is in a great location in the city. Was able to easily walk to a large number of attractions. Close to MANY restaurants. The building is tall enough you can always use as a land mark to get your barring if you get turned around. Service was good, elevators quite slow. Breakfast selection is quite small, nice place, I would certainly recommend and stay there again.

    4
    « Guest Services »

    I received excellent guest service from the guest relation officer-Baaka. She went out of her way to coordinate with Air China in locating my baggage. Very professional and an asset to the organization. Thank you.

    5
    « An excellent hotel in an excellent location. »

    I had room 2001 with access to the executive lounge. The room is spacious, has a sitting area, a good bed, excellent WiFi and a very spacious bathroom with a great shower. Housekeeping is very good. But the view is amazing from this room. Ulaanbaatar main square at your feet. Executive lounge is a nice bonus. Breakfast is free, afternoon tea as well and before dinner they have a happy hour with assorted snacks and nuts. Everything is served with a smile. Quality is very good. They even have special attention to a vegetarian diet. The restaurant on the 25th floor is very quiet during the day and has even better views upon the city and the surrounding hills/mountains. They also arranged my airport transportation at a very reasonable price. Communication with this hotel is easy and swift. An excellent hotel with great service from everyone. I liked it a lot.

    5
    « Great Place for the Price!! »

    Great property, spacious rooms and very clean with all amenities that international travelers expect, terrific location (one block off the Square), and wonderful folks. And do not miss the 25th floor bar that has terrific food with your free beer voucher; where my Nicoise Salad was made of fresh tuna. Yes, free wifi. You appreciate everything a lot more after staying in gers in the country.

    5
    « Best place to stay in Ulanbaatar »

    The hotel is right middle of city, next to Parliament building and staff are really good - they really look after guests. In my case, Baaska was in particular helpful in tracking down my baggage from air china - overall very friendly staff - nice stay!

    4
    « perfectly situated »

    could not ask for more - beautiful bedroom- very attentive staff -great breakfast - lovely 25th floor bar- good spa facilities (excellent masseuse) and Michael Booker - the General Manager - could not do enough - thank you to you and all your staff and for my surprise birthday cake - hope to be back

    4
    « One of the best places in UB but.. »

    there are better places for a similar price. I stayed here for several days around the ASEM meetings and some of the things that I took away from my stay was the funny smelling and discolored water and the water pressure which would rhythmically change pressure from low to high. Other than that, there are only two restaurants. The staff was very friendly and attentive and the laundry service was extremely fast and professional. Overall the only reason I am voting 4 instead of 5 is because the Blue Sky offers better amenities for nearly the same price. The location is right downtown on the square so the location cannot be beaten.

    4
    « We had a very nice 3 nights stay »

    Centrally located, walking distance to Sukhbaatar Square, with great breakfast, and bar on top. Rooms are spacious, very comfortable. Staff is kind, welcoming. Overall it has been a nice stopover before and after long journeys in vast and heavenly beautiful Mongolia countryside.

    5
    « Luxury in the City »

    Great hotel. Central Location. Clean and comfortable. Club rooms offer freebies like delicious afternoon tea in the club lounge. Happy Hour drinks on the 25th floor with fantastic city views. Staff are friendly and helpful.

    5
    « Excellent hotel, great location »

    If you want a fine, no problem stay in Ulaanbaatar, you can't go wrong with Best Western Premier Tuushin Hotel. Excellent breakfast spread, spacious rooms and great wifi. The location is also ideal - very near Chinggis Khan Square. Stayed here July 6-10.

  • 4
    « Very good choice »

    This hotel is centrally located. The staff is friendly, helpful, very competent. I had a beautiful corner standard room on the 9th floor with a good view. I did not expect anything special for breakfast, but loved it. Hot and cold breakfast, fresh fruit, great coffee when you ask for it ( instead of the standard filter coffee that is usually served ). What a pleasant surprise. The gym is basic, but quite spacious, you can have a good work out. Every room in the hotel seems to have its own internet rooter - speed and quality of the internet connection is therefore excellent. Baaska, the concierge, helps you plan excursions and finfpds cars and drivers for your custom made trips. Go up to the bar on the 25th floor and enjoy the panoramic view, it is worth it! Prices were very high when we were in town, but I understand that they were due to a big international conference and that usually they are quite reasonable. Should I go back to UB, I would choose the Tuushin again.

    5
    « Good location , good accommodation, good food and customer service »

    Stayed in the Best Western Tuushin Hotel on a business trip 18 - 22 June. Very good service from all staff, especially at breakfast and in the Executive lounge bar which has great views over the city. The hotel is centrally located close to the main square and easy to find. Rooms are very comfortable and the restaurants are very good with themed evenings. The steaks were very good. Manager Mike Booker was a great host and ensured I had everything I needed. Will stay again and obviously I recommend it.

    5
    « Pleasure to stay here »

    From first moment, the hotel has been a five star experience. Reception had a message for me, although I had not checked I yet and made certain that I was able to respond. Offered amenities although I was too early for registration (and had deferred early checkin). Room is large, amenities over the top. Staff is over the top in wanting to please. Breakfast is fine, attentive and attending, lots of food choices and no rush.

    4
    « Clean Spacious Rooms »

    Stay in comfort and luxury at the Best Western Tuushin Hotel. Full amenities were provided and the room and bathroom were very clean. The only thing i think can be improved on is the breakfast spread.

    5
    « Best hotel in Ulanbaatar »

    Strategically located in the heart of the city right next to the Chinggis Khan square,location is the best in Ulanbaatar. Shopping malls , supermarket , Kfc are all in close vicinity. Rooms are top notch and the service excellent. Would recommend this hotel to everyone and would definitely visit again if required.

    5
    « An excellent experience »

    Very good central location. The staff we dealt with were always eager to help. The room was very clean and comfortable. Breakfast was superb with lots to choose from. An excellent value and we would stay there again.

    4
    « Comfortable Stay, Convenient Location »

    My husband and I stayed at the Best Western Premiere for two nights in May. We were there on business. The hotel is very comfortable, providing all the conveniences required. Comfortable room size, over sized beds, plenty of amenities and high-speed, reliable Internet connection. The breakfast served in the morning is also a delight - widespread variety and very tasty. Just wish they had some vegetarian delights! Room service was also very good, despite a limited menu. The only issue we had was that the bathroom door didn't close properly, and when it did, it wouldn't open. The phones in the bathrooms have no quick dial numbers, so I had to end-up calling the hotel's main desk, to get them to open the bathroom door from the outside. But all in all, a comfortable stay and highly recommended!

    5
    « EXCELENT HOTEL, NO COMPLAIN WHATSOEVER!! »

    The hotel room was booked by our travel agent selena tour, although it was our choice, as we had stay in a best Western hotel in Brisbane before, but this Premier Tuushin is exceptional, great staff, good surrounding, excellent B/F spread, good restaurant menu, my wife and I have a great time, although we were given a high floor room we opted for a lower floor good enough to have a mountain view, ,we will be back very soon!! Great view of the mountain, and as it was snowing when we were there, the mountain was snow capped.

    5
    « Excellent location; supurb service; quality rooms »

    The staff are very friendly, and ready to help you with anything promptly. The manager, Michael, is a joy to talk to, and is very warm and welcoming to all the guests. The breakfast was excellent, and very delicious. We ate there for lunch and dinner as well, and very reliable and tasty. Good location, 1 minute from the main square, and everything else. Clean rooms and facility. Go to the 25th floor lounge for great views of the city and mountains. So, the AC does not come on until June. They provided a fan and were very helpful. In May, the weather fluctuates a lot, so that is the flare of travel. It was 75F, then snowed the next day, and all talk of AC was forgotten. I will definitely go back with others. Best hotel in UB!

    4
    « Good location »

    This hotel is very centrally located, very near Chingis Khan square. It has a nice sky lounge with decent food there. Rooms are ok, the general manage is a nice guy who often himself greets guests. Apparently he likes his job. Breakfast buffet is quite nice as well. The only problem I noted - if the hotel is full or has important guests, one needs to wait for an elevator for quite long. Recommended for a stay in Ulanbaatar.

  • 4
    « Great except for ac »

    Hotel is central, just off Chengghis Kahn square in the centre of town. I was upgraded and my room had a great view of the square. Hotel staff was friendly both at reception and in breakfast room. Breakfast food was great in terms of both selection and quality. Only negative was room was warm and air conditioning wasn't functioning.

    5
    « Recommend in a heartbeat »

    I stayed here for a number of nights over the course of a month in a few different rooms. Admittedly some rooms are better/larger than others (depending on the price), but overall I thought the rooms were great: clean, modern finishings, new, comfy beds, wifi always worked, hot water, and very quiet. The hotel lobby is gorgeous. The breakfast buffet was decent (not the best, but FAR from the worst), even for a vegetarian. The hostesses at the front of the restaurant were always very warm and welcoming to me each morning.The hotel itself is very central - I walked everywhere and it always seemed to take me no time at all to get where I was going. My only knock (and it wasn't even that big of a deal) is that I had sent the hotel an email to request/arrange transfer from the airport but I did not get a reply - again, no big deal, I figured out an alternative. I would stay here again and I would recommend it to anyone.

    4
    « Sky view lounge »

    The hotel has fantastic city views and the 25th floor bar is a great place to relax and watch the sunset. The rooms are standard for an international hotel. The food is good. Don't rely on the transfer service, I had to find my own way from the airport despite booking a transfer and they didn't have one for me on the way back either despite a booking and when I jumped in with a colleague who was already going to the airport they wanted to charge me!

    4
    « Great value for money central hotel »

    This hotel is right in the heart of the city very close to the main square and Central Tower shopping and most major office buildings. Short walk to the better restaurants in the City. It modern clean comfortable with decent size rooms and bathrooms. Bar on the TOP floor is quite nice. The gym is minute with very little equipment but I got a good massage in a very spa. The food is at best medium quality and the breakfast adequate but not great. If you have an omelette be prepared for it to be cooked in loads of oil with oil folded in!! Room service wasn't bad. Overall I like this hotel for cleanliness value for money and location.

    4
    « Friendly Professinal Service Combined with Great Location »

    This hotel is located right near the Square, an ideal location for business people. The rooms are spacious, including a desk and office chair for business people to work at. Very comfortable bed and sitting chair, large bathroom. All staff are friendly and provide excellent service. The catering for our CQUniversity Alumni Event was fabulous, and the view from the 25th Floor overlooking the city is amazing. I would stay here again and recommend this hotel to business people.

    5
    « The best hotel and the best value from Tuushin Hotel in Ulaanbaatar, Mongolia! »

    This is one of the hotel I will recommend if you travel to Ulaanbaatar, Mongolia! I will always only stay in this hotel when I travel to Ulaanbaatar, Mongolia. The hotel in the best location and the staff are very friendly and helpful and the food is very nice. I always have my work function there as well. I don't think you can match in any hotel from the surrounding area. I will highly recommend this hotel to everyone!

    4
    « Great city view »

    It was a biz trip about 7 days, the room and amenities were good. Sufficiently large layout for breakfast .... room had a great city view, being a hotel in downtown it was near most places of interest.

    4
    « If traveling for business this is the right place to stay »

    I stayed in the Premier Tuushin for two weeks. Nice views of the city and surrounding ger districts. The rooms are modern and well equipped for work with good internet connection. Due to the dry air in the building (late winter) I asked for a humidifier, which was immediately delivered and was available during my whole stay. Two out of the three restaurants were working in low season. Good food but menus rather similar. Good business center support available. Well trained friendly staff.

    3
    « Good location, nice lounge, but a few struggles »

    First of all, it's UB. With that in mind, it's a decent place to stay. The guest rooms are large, the breakfast is okay - even vegetarians could find things to eat, the lounge on the top is nice, and they certainly give a good effort. Most of all, you're close to many things: the main square, restaurants, etc. (Note: Rooms with a view of the square cost more.) That being said, there are a few things to watch out for: (1) I'm still recovering from bug bites. (2) In the wintertime, some of the rooms won't cool down. Mine was fine, but my colleague sweltered. You don't want to open the window because of the pollution, so it's a conundrum. (3) The bath/shower is deep, but it's also really hard to step in/out of, especially with no handrail. If you are short or have mobility issues, this could be a problem (but compared to other hotels, it was a really nice bathtub!) (4) If you're hosting an event, note there are no bathrooms on the main conference floor and only one door in/out of the ballroom area. (5) The entrance is treacherous when there's ice or snow. It's a very steep driveway and the optional steps end up pretty much on the street. (6) Locals say there is very little parking nearby, so if you're asking friends to visit, keep this in mind. If I hadn't been bitten during my stay, I would have given a higher rating. That being said, given the options in UB I'd likely stay here again if I could ensure the bed was bug-free.

    5
    « Good Place. Great Location »

    Probably the best place to stay in UB. Near the famous Sukhbataar Square. The place is lively with people indulging in sporting and musical activities. The hotel is also close to the Mongolian Parliament and many other places of Interest like the museum. KFC, The famous ?state emporium? and various shopping areas, restaurants including Indian ones are walkable. The hotel is great, well maintained, and relatively new and customer service is also good though language may be an issue. The rooms are well maintained and the WiFi is strong. The hotel has a sky view lounge in the 25 th floor with great views. Breakfast was included in the package and the variety was great. Only problem was the menu is repetitive with hardly any changes in the menu. So if you stay for a long time it may turn out to be boring. There is also a dept store close by for your daily needs. Recommended for a great stay. Choose the higher floors to get uninterrupted view of the small and compact city Ulaan Battar.

  • 4
    « Better than expected. »

    The hotel has very modern rooms with very nice views. Also, the Internet worked great throughout the visit. If there was an concerns, I would say the restaurant service during the dinner hour is slow but the food was fine when it got to you. I did use the gym and I would suggest adding another bench but otherwise, it has some cardio equipment and some free weights.

    4
    « Impressive building, nice rooms, but average service »

    This is one of the tallest hotels I stayed in and the views from the upper room floors are quite impressive (though the city isn't exactly the most gorgeous place). It is locates centrally and you can walk to almost all the attractions, even in extreme cold weather. The rooms are truly spacious, I had a king sized bed. Bathroom was particularly nice and clean. Absolutely no problems with any of the logistics. However, the first day I decided to book a massage and despite having confirmed the full body massage, incl. with the masseur, it ended up somehow being legs massage only. Because she spoke no English I decided to let go and left it at that. A different problem occurred at check out, when the receptionist claimed the housekeeper saw more cans of soda missing than I drank (I had two and they claimed four), a conversation I've never experienced before. This struggle took place as my group airport transport was waiting and I had no time to argue. I had to leave angry, which was the unfortunate ending to an otherwise pleasant stay. Breakfast was solid, a good choice and omelettes prepared on the spot by the chef. As we had a conference there, the facilities were fine, but nothing exceptional. Coffee breaks had basic cookies and Nescafe. Wifi was included in the room price, but the connection average to slow. It was running faster in the conference area and the lobby. To sum up, this is by no means the best Best Western experience you will have and very definitely not the worst - in fact worth your staying in Ulaanbaatar, as long as you don't mind the staff being a bit slow.

    3
    « Clean, good location but service is mixed »

    I booked. This hotel due to it's great location by Chinggis (Ghengis) Khan Square in center of downtown. It's modern clean and efficient. The rooms are well laid out and the Premier lounge bar on the 25th floor has good views of the city at night. Some previous reviews noted that the breakfast wasn't awesome. I would say that for Mongolia, the buffet spread was quite good. You need to remember how remote this city/country is. So, as far as UB and Mongolia goes, I'd say it's very good. Service was mixed. It seemed like only a couple of the staff in the breakfast area really knew anything about service. As I recall there was only one guy, out of several staff, that would go around check if you'd like more coffee or needed anything. It's what I've grown to expect at four and five star establishments. Further, many of the staff at the restaurant on the 1st floor, 25th floor lounge bar and even the front desk didn't seem to have a good grasp on English. After having paid my bill at the 25tj floor bar, I asked several staff by the bar "do you have any recommendations for good restaurants or bars?" To which "no" was the reply. I was surprised by the answer and asked "really, nothing?!" To which they said something to the effect of not understanding the question. I attempted again, a bit slower and using other words but it was clear they weren't getting it. I turned to Tripadvisor instead. Hmm, would I stay again? If paying out of pocket, I probably would because I feel it represents a good value. However, if my company were paying I'd be inclined to try Blue Sky or the new Shangri-la.

    4
    « Comfortable and pleasant »

    The room was large and very comfortable. Good internet, work desk and chair! The restaurant in the 1st floor has a good selection and staff is friendly. I highly recommned the masseur, she is excellent.There is another restaurant and a bar (on the 25th floor), but I did not visit. The room service food is good, but selection is limited. I stayed in this hotel for 10 nights in a business trip.

    4
    « comfy and pleasant »

    The hotel is right in the center of the city and is quite comfortable with spacious rooms and good quality finishing, definitely pleasant to the eyes of a weary traveller. The check in process is quite smooth, staff are friendly and kind even though few speak English. I sampled all the restaurants in the hotel and the steak restaurant came top, they really deliver on expectations, unfortunately the same is not true for their breakfast menu which is ?nothing to wake up to'. The rooms on the higher floors have a great view of the city and have been tastefully designed. I was pleased with the cleanliness although housekeeping could pay more attention to their turn down service. Unfortunately, the health club is a let-down, equipment and free weights are few and is really not up to the best western standards. This said, it remains my hotel of choice in Ulaanbaatar.

    4
    « Central. Comfortable. Reasonable. »

    Stayed here just for 1 night and really enjoyed all comfort this hotel provides except breakfast. All is by BW standards - bed, furniture, cleanness. I gave up fishting with turning TV on and used only the wifi sygnal for news. a little bit strange bathroom tap, it took me a couple of minutes to understand how to switch it to the shower. All the rest was great. the location is just increadible - less than a minute to the central square. Wish I could have more time there, still have some coupons ofr free drinks at the 25 floor lounge...

    5
    « Autumn winter visit »

    Excellent location and very modern interior as a new hotel in Ulaanbaatar. Overlook Chinggis Kahn Square and the city so I really enjoyed the view. A nice breakfast and decent spa facilities. Check out the view in the bar on 25th floor.

    4
    « 3 nights at the Premier Tuushin »

    This is a great value for money hotel. Modern, comfortable and ideally placed just off the Genghis Khan square and central to the main shopping CBD. The facility is stylish and clean with restaurants on a couple of floors, there is a lovely lounge to take afternoon sun downers on the 25th floor that gives a great view of the growing city below. The rooms are well appointed with very comfy beds and crisp white linen. tea and coffee station plus all toiletries, mini bar, slippers, robes etc are provided and the Wi-Fi is superb and complimentary. The breakfast spread is really good and the staff friendly and very eager to please. Check in and check out was smooth with little time consumed. There is also a free wine / drinks voucher on arrival to be had in the top lounge. Overall a very good choice.

    5
    « perfect location, comfy room, so glad to be here »

    We were here on and off for two weeks during our vacation... Great location, next to Chinggis Kahn Square, still quiet,with a fed ex around the back, for sending home souvenirs... great water pressure, everything provided--hairdriers, toothpaste, etc. Laundry service, and a top-floor lounge with the best views of UB. Comfortable beds, fluffy robes and towels, sumptuous room appointments, great service all around.

    5
    « Very good choice »

    My husband and I stayed in this hotel for 2 nights. The room was very comfortable and the bed was a dream. I would like to still be sleeping there! The location of the hotel was very good, just one block from the Republic square. There are many good restaurants in the neighborhood and shopping centers ,what is very nice because it's impossible to go by car to any place as the traffic is chaotic all day long.We didn't try the hotel restaurant, we only had breakfast there and it was very good. The only problem was the lift. Only 2 for all the guests, sometimes we had to wait too long for it. I really recommend this hotel.

  • 4
    « Nice Hotel, central located, with an outstanding breakfast. »

    I have been there for 4 nights in September. I loved the fact that the hotel is very central located. The wifi worked properly and the internet is fast enough to work. The room is clean and very spacious. The view over the city is nice to amazing depending on the floor. There is a very nice bar on the top and the hotel offers a welcome drink there. The breakfast is very good. There is a large choice of items and a cook prepares your eggs "live". The service was also excellent. Phonic isolation could be improved.

    5
    « Excellent view and service »

    Was here recently for a conference and was pleasantly surprised by how nice and well-located this hotel is. I was in a room which faced the Genghis Khan square and the view at dusk was very nice. Staff were pleasant and helpful. The breakfast did not have as much variety as other 'better' hotels but it was sufficient.

    4
    « very good hotel »

    I stayed in this hotel for one night due to a delayed flight (with Turkish airlines). The hotel is very nice and my room was absolutely great Wifi was excellent. Position is super central. Breakfast could be a little bit more abundant

    3
    « Great location but a few important things to be fixed »

    The hotel is very well located and our room was overlooking the Chinggis Khaan square. The check-in was prompt. The room is ok and overall clean at the exception of the outside windows which are covered by dust. The breakfast is sub standard and you'll be asked a bit too often if you have finished when you are approaching 10:30. The big annoyance was a crazy rattle when the aircon was kicking on and off. And that lasted all the night! The premier word is definitely not matching the wuality standards of this place

 

Getting to the hotel ...

All directions
·From: Airport. Travel Northeast, take the first right toward Yarmag Road, turn left toward Yarmag Road, continue onto Yarmag Road. Make a slight left onto Tuul River Bridge, then continue onto Chinggis Avenue. Continue onto Ajilchin Road, then continue onto Narnii Guur. Continue onto Ikh Toiruu. Turn right onto Seoul Street, then turn left toward Peace Avenue. Turn right onto Peace Avenue, continue onto Peace Avenue. Turn left onto Sukhbaatar Square Street, turn right onto Prime Minister Amar Street. The BEST WESTERN PREMIER Tuushin Hotel will be on the left. It is 16. 10 kilometers and takes approximately 27 minutes. ·From: Ulaanbaatar Railway Station. Travel East toward Narnii Road. Take ...

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