BEST WESTERN Hotel Gobi's Kelso,  Ulaanbaatar

4.5/5  - based on 67 guest reviews.
Bayangol 4-th Khoroo, Jasrai Street, 27/1, 16051, Ulaanbaatar, Mongolia - See map
+976 77363636 +976 77363639

Destination

Dates

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Free parking
    Free parking
  • Restaurant
    Restaurant
  • Complimentary continental breakfast
    Complimentary continental breakfast
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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TripAdvisor Traveler Rating
based on 67 traveler reviews
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Welcome to the BEST WESTERN Gobi's Kelso! Select this great Best Western hotel in Ulaanbaatar, Mongolia and enjoy a host of convenient amenities at a great value while traveling. The BEST WESTERN Gobi's Kelso is conveniently located with easy access to key area business locations and shopping. Hotel guests will appreciate onsite dining and the exercise facility. Each well-appointed room features high-speed Internet access, iron/ironing board, air-conditioning and hairdryer. Make an online reservation today and save at this Ulaanbaatar, Mongolia hotel! Free Wi-Fi and Breakfast. In a walking distance from the Central Train Station. Enjoy your stay.

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Room 1

Guest reviews


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based on 67 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
42
Verygood
 
21
Medium
 
3
Poor
 
1
Horrible
 
0
Business Business 10
Couples Couples 21
Family Family 7
Friends getaway Friends getaway 17
Solo travel Solo travel 8
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Gobi's Kelso,Ulaanbaatar
  • 5
    « Five stars for a four-star hotel. »

    The Best Western Gobi's Kelso Hotel is located a short cab ride from downtown Ulaanbaatar in a quiet, mostly residential, area. The rooms are clean, the showers are hot with strong water pressure, and the internet is fast and reliable. They serve an excellent American breakfast, with some extra Mongol side dishes thrown in for good measure. The desk staff speak excellent English (though the restaurant staff is less fluent). The price is right. What more can you ask of a hotel in Ulaanbaatar?

    5
    « Customer care was excellent »

    I'm a local guy. I had been there 2 years ago. My business colleagues from China didn't follow their standard rule "Non smoking" and rejected their stay at Best western Kelso hotel. It was very ordinary rule. Of course they could smoke at outside freely. Really excited with hotel staff's good manner. One more good thing is, our chinese friends refunded back their money and stayed at another smoke free hotel. Have a safe journey and follow some ordinary rules!

    5
    « Great staff, great hotel »

    After staying in hostels near and around Lake Baikal, then riding the Russian Railway-Mongolian Express two nights from Irkutsk, this was a most welcome stop on my long foreign trip, which had started nearly four weeks earlier. Though I only spent 36 hours in Ulan Bator on August 21-22, it was made most memorable by the personal tour I had from Uyanga Erdene, a hotel employee, who took me to the Genghis Khan statue and Terelji National Park, then around UB in her car. My room was ideal, the food was good, and the English speaking staff, in addition to Uyanga, was great. I'd recommend the Gobi Kelso in a heartbeat.

    5
    « Outstanding »

    Much better value than city centre hotels, the BW Gobi Kelso is tucked away in the quiet suburbs but close to the railway station and bus services. Friendly staff who had lived in the UK, and thus spoke perfect English. Airport shuttle, good bar and restaurant, clean comfortable rooms. A great welcome start for a first visit to Mongolia.

    5
    « Friendly and welcoming »

    I was delighted with this hotel. After two night onthe train from irkutsk it came as a welcome surprise to find directions myself in such a comfortable room and to get a hassle free early check in. It is less than 10 minutes from the station so no need for a taxi and the reception staff spoke good English. I ate in the bar in the evening and the food was reasonably priced and we'll prepared.

    4
    « Nice stay on first night in Mongolia »

    Gobi Kelso fit the bill for our brief stay when we arrived in Ulan Baatar. They were able to arrange a driver for us out to the Chinggis Khan statue on a day when most cars were banned from the city due to a state visit! Breakfast was complete and satisfying.

    4
    « World class service »

    If you're lucky, you will be greeted by the receptionist, Oyanga, officially the world's nicest hotel receptionist. She is a huge plus for the hotel. We (3 of us) had just finished our 4-day Ger to Ger trek and we're delighted to arrive at the BW Gobi and find a spacious and clean bedroom, and staff that were so nice and helpful. UB is quite expensive for hotels, so relatively speaking, we found BW Gobi to be very good value (USD100 a night for room with 3 beds and separate lounge). The food downstairs is good, but could be a lot better. The location is great if you want easy access to the Trans-Mongolian rail, but otherwise, you will need to take taxis to most places in UB (eg restaurants, tourist attractions, etc). For those reasons, I've given it 4 stars instead of 5.

    5
    « Great Stay much needed aftef 20 days in the wild »

    We were so happy to get a hot shower, bed and bug free room. Do t get me wrong the yurt stays were amazing, family hosting for Naadam was remarkable . But Thank You Best Western for providing this clean quiet space with great staff and the manager was extremely helpful as well!! Advice: IF you are looking for a downtown market Square location this is not for you- IF you are wanting to be closer to the community of Ulaanbaatar, with transportation options close, bus,train taxi ect. This is a good fit.

    4
    « The Staff make this place !!!! »

    From the manager Erdenebayar, whom could not do enough to help with any request! Front office lady Odgerel with her infectious smile , Odgerel took us in her own car on a trip to see a Gurt , and here English was far better than a guide we used !!! To Ariurbold the mane man in the bar , they are so polite , so ready to help , and both Erdenebayar and Odgerel had great recommendations for us , they made our stay so much more.,seriously good , well done and thank you .We were also invited for dinner to the owners own Gurt and shown his race horses very special !!!!!!!

    3
    « Clean room, bad location »

    The room was large and clean, with a great shower. The bed was pretty hard- not my style. The service was good and the breakfast was yummy- they even threw in an extra breakfast for us after we landed on an early flight. Biggest issue was location. It's too far from the central square to walk there, and the neighborhood is icky. We ended up taking lots of cabs and though they were cheap the drivers didn't know the hotel. We often had to show them on the map. But if you're not needing to be downtown its a nice place to stay.

  • 5
    « Excellent Hotel and Great for three travellers »

    News, clean, safe and located in a quiet neighborhood, this is the only hotel that offered great prices (reasonable!) for three travellers - the other hotels are too outrageous in price! Room is very modern ( there is only ONE room with THREE beds). Bathroom offered great hot shower much welcomed after 3 days without taking any showers during our road trip. All toothbrush, gel, towels are provided. The beds are comfortable- great air-con, thick curtains to ensure good night sleep and love the full length mirror and wardrobe as well as the big sofas in the living room! It is close to the train station so this is good for those who arrive by train - it is also walkable to the ULB main square and winter palace as well a currency exchange places, restaurants and bus stops etc ( basically, a great convenient spot)! Our window faces some local's apartment and it was an awkward hi to the locals who accidentally saw me waving at them! Great breakfast free and great food- also a popular place for locals since their bar is quite well-known. Taxi to airport around 20,000 - 30,000 - ask them to book taxis for you! Great staff who are willing to help you out and they store luggage for free

    5
    « Fantastic »

    Arrived in Mongolia around 4pm on Trans Sib, and taken straight on tour by incredibly knowledgeable hotel staff. Enjoyed Ghenghis statue and National Park but surprised by wall to wall ger camps! Extremely happy staying in UB for 2 nights at this hotel - staff were all so friendly and helpful, good great and rooms had everything. UB a fascinating place - enjoyed walking around, museums etc. Don't miss it and stay at this fabulous hotel - Kate and Julia

    4
    « Would stay there again! »

    We arrived with the transsiberian train early in the morning. Not only did we get a room this early, they also served breakfast for us! We got a huge suite with a living room and a sleeping room. Bed was comfy, pillows good. Food quality on the hotel was above average for Mongolia. Only got 2 minor comments for the owners: Cleaning could have been better, and get rid of that spotlight, which lights up the hotel. It lights up some of the rooms as well. :(

    5
    « Best Experience! »

    This review is long overdue...we got back from our trip a couple of months ago and the Best Western Gobi's Kelso Hotel was truly one of the highlights. Denga the Manager, and his crew were a goldmine of hospitality. Nothing else on our trip through Asia compared. They were accommodating, honest, sincere and went out of their way to make sure we were satisfied. They helped us solve a mixup with an airline ticket at the Mongolian ticket office, took us to the phone district to purchase a sim card, which was an experience in and of itself, and even secured tickets to the Naadam festival. Denga no doubt is a special person to begin with, but his staff which he handpicks, resembles his qualities investing in the patron to ensure their stay is memorable. He has a knack for selecting individuals who are well poised, intelligent, personable and friendly. They satisfied every request made. They will hire drivers and/or guides and recommend excursions and sending you off with an excellent boxed lunch. Every one of the desk managers was knowledgeable, fluent in several languages and versatile. You will see them at the front desk or serving breakfast or maybe pouring you a cold glass of chinggis khan beer in the bar . No question was left unanswered, no situation left unattended, only solutions. I felt like they wanted us to really enjoy our experience in Ulaanbatar, and how could we not? Thank you Denga, Oyanga, Tsengel, Gerel, Oyungerel, Baagii, and Moogi.

    5
    « Hotel very near to the main train station »

    I shall really like to thank you for the manager and the staff of this hotel who were so kind and nice to give me support and help during my stay in this hotel. First of all, the room was very large and comfort even though I only did only pay MNT153000 (less thank USD100). Besides, the manager also let me stay in the room and check out latest by 4:00pm because I would take the train to Irkutsk by 4:25pm. Although the hotel is not located in the city center but it is very near to the train station (I could even walk from train station by less than 5 minutes).

    4
    « The human touch »

    Conveniently situated near the main train station (approximate 10 mins walk), the hotel is behind a block of old apartments (which has a supermarket). It is rather old, but the rooms are well maintained and most importantly kept clean. The best part of the hotel is the extremely friendly staff, plus a yummy breakfast to boot! One of them actually recognised us as we got off a dishonest cab and ensured we got back on a honest one. Talk about a small world!

    5
    « Best hotel ever »

    The staff at this hotel makes a difference. I have never been to a hotel with a friendlier staff than this. When we arrived by train early in the morning, the room was ready and we were invited for breakfast. That was really nice. Rooms are spacy and nice. Wifi was not working properly which would normally make me rate a hotel badly but the staff did everything to make it work and I am sure that they will do what they can to improve this as soon as possible. On each floor there is a space with pc and from where the wifi was always working. Breakfast was very good. All kind of yummy stuff served at the table. There is a bar which also served food. We had dinner there and it was very good. The hotel can be a bit difficult to find. We arrived on the Trans Mongolian Railway and walked left from the station. We couldn't find the hotel even though we had a map. But there is a gas station on the right side of the street. Turn right there and the hotel will show up on your left hand. Walking distance is 600 m from the station which is fine if you don't have too much luggage. Thank you, Gobi Kelso, for a great experience.

    3
    « Useful location close to station »

    Stayed there in Sept 2015. The hotel is ok, nothing special, probably just worth the $100 we paid. Pros: -Comfortable hotel room -Location good if using train station -Staff are helpful (packed our breakfast up for us) Cons -Breakfast choice is v poor. Consisted of a tuna sandwich, egg and sausage. Only instant coffee as machine was broken. Staff managed to find croissants for us on second day -Unreliable wifi. Did not work second day

    5
    « Great value for money with free wifi & kind helpful staff. Requires taxi though to get to centre of UB. »

    Location About 30 minutes drive & about 25,000mnt by taxi to airport. 10 minutes walk is main city railway station, of which hotel offers free transport to/from. The main city centre such as Chinggis square/Peace avenue is about 5-10 minutes by taxi depending on traffic and about 6000mnt by taxi. Within the area is a few supermarkets, pharmacy and pub. A very residential apartment complex area but was quiet at night. Room Nice size room in conservative furniture but clean offering a king size bed, quite firm though but nice bed frame, two of the four pillows have rice inside or beads- but comfortable. Bedside lamps on each of the bed side tables and modern alarm clock that projects clock to ceiling (if you touch it so don't worry not on all the time). One plugs is located close by the bed by sacrificing a bed side lamp. The room offers a nice wooden desk to work from and some international plug socket exists plus a simple chair to work from. There is also a kettle on top with tea/coffee making facilities. A TV is located above which is fairly confusing to use without instructions as two remotes required but once figured out (instruction in the brown folder) it does have plenty of channels from Mongolia, Russia, US, France, China, Italy etc even Turkmenistan. There are also two arm chairs in the room. A nice size wooden luggage rack is offered by entrance with a small fridge underneath that includes some soft drinks and chocolate bar. There are large wardrobes in which include a large laptop size safe, iron and ironing board. The bathroom is quite compact and offers a shower in a circular cubicle with full hotel branded amenities including toothbrushes. Toilet rolls are a bit slim but they do give you three. A separate remote control A/C unit exists and works well plus central heating radiators for winter. Overall room was nice, clean and comfortable and excellent value for money for UB. Facilities WIFI is secure and can be used for multiple devices, worked well without any issues. The hotel has a pub/restaurant but did not use this. Left too early before breakfast started (8am onwards) but staff did offer, during check-in, a takeaway compact breakfast but declined. According to directory there is a fitness room, billiards room and business centre but did not use/see. Staff Staff very nice, a lady at reception spoke English very well. I was sick with food poisoning and staff did assist me by coming to nearby pharmacy and helping me getting right medicine, since pharmacist did not speak English. Overall very helpful and every time i came in and out, staff acknowledge you. More personal service than at 5 Star blue sky that i just stayed at prior. For the value, this hotel is excellent and for my 3 days in UB, I wished this hotel was available over the weekend as its half the price of Blue sky which although is nice & better located, Best western is better value for money. It gets 5 stars because of this and how kind the staff were.

 

Getting to the hotel ...

All directions
·From: Sukhbaatar Square. Head South toward Peace Avenue turn right onto Peace Avenue, drive straight ahead for 2. 90 kilometers. Turn left, drive for 450 meters. Take the third right and the BEST WESTERN Gobi's Kelso is on your left. ·From: Gandan Monastery. Head West, take the second left then turn right and drive 750 meters. Turn right, drive 1. 30 kilometers and turn right for 85 meters. Take the first left and the BEST WESTERN Gobi's Kelso is on your left. ·From: Zaisan Hill. Head East for 38 meters. Turn left toward Zaisan Road, 450 meters. Turn left toward Zaisan Road drive 160 meters. Slight right onto Zaisan Road for 1. 30 kilometers. Continue on Zaisan Road, 59 meters. Continue on ...

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