BEST WESTERN Palmareca Hotel & Suites,  Tuxtla Gutierrez

4.5/5  - based on 231 guest reviews.
Blvd Belisario Dominguez 4120-2 Col. Jardines De Tuxtla, 29020, Tuxtla Gutierrez, Mexico - See map
+52 9616170000 +52 9616170000

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> Room 1

1 adult

 

Hotel advantages

  • Cocktail lounge
    Cocktail lounge
  • Free parking
    Free parking
  • Outdoor pool
    Outdoor pool
  • Restaurant
    Restaurant
  • Safe deposit box
    Safe deposit box
  • Onsite laundry
    Onsite laundry
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TripAdvisor Traveler Rating
based on 231 traveler reviews
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Attractive, intimate and filled with every amenity, the 4-Star BEST WESTERN Palmareca Hotel & Suites is a haven of peace and comfort. Its 5,000 square meters of gardens with regional fruit trees and plants makes it an oasis of relaxation in the middle of modern Tuxtla Gutierrez, Chiapas, Mexico. The BEST WESTERN Palmareca Hotel & Suites is the choice of foreign visitors, tourists and business people. All of its 80 rooms are fully equipped and have beautiful views of the interior lawns or the mountains. Chiapas is the Mexican state with the greatest natural and geographic variety in Mexico. Enjoy Mexico's most beautiful Mayan cultural vestiges along with the unique but navigable Sumidero Canyon. No elevator provided, luggage assistance 24 hours. Enjoy your stay.

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Room 1

Guest reviews


in partnership withtrip advisor img
based on 231 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
116
Verygood
 
84
Medium
 
20
Poor
 
7
Horrible
 
4
Business Business 58
Couples Couples 58
Family Family 74
Friends getaway Friends getaway 23
Solo travel Solo travel 6
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Palmareca Hotel & Suites,Tuxtla Gutierrez
  • 5
    « Another Fantastic Stay »

    We spent 5 nights here in June/July 2016. This was our second time at the hotel and again we had a great stay and would highly recommend this hotel. We checked in quickly and was allocated our room straight away. It was on the third floor and was spacious and clean. The air conditioning was a bit loud but we still managed to sleep well in the huge comfortable beds. There is free and secure parking available and the hotel is situated directly off a main road so is very easy to get to by car. The restaurant serves the best breakfast. The juices are all fresh, eggs are made to order and there is always a large selection of freshly made Mexican specialities. Plus if you are staying at the hotel the price is just 100 pesos per person! The grounds and small pool are kept really nice. We often spent a few hours relaxing by the pool before we went out for the day. All of the staff at the hotel are friendly and will go out of their way to help you.

    5
    « Excellent!!!! »

    We stayed at this hotel December 2015 and we came back to Chiapas and decided to stay here again. Since we arrive they were very welcoming and made us to feel like at home, the hotel is always clean and with nice gardens and and nice pool and a relaxing areas, the restaurant is always open, we enjoy the food there it's very delicious. Also free wifi everywhere in the hotel... It's close to the zoo, (ZOOMAT) we went there last time and went this time again, it's nice walking there, it's was very hot this time, so make sure if you go around the summer to take a nice comfortable shoes. The hotel is in on of the main roads and easy to get from the airport (35 mins). We would recommend this hotel to everyone, the service is the best and you will enjoy the food too. Looking forward to come back... We would like to mention some of the people that gave us an excellent service, Rocío, Agustín, Emanuel, Sergio, Pedro, Héctor, Enrique, Jorge, and of course Gabriel in the restaurant always very nice and helpful.

    5
    « Come for the comfort, stay for the breakfast!! »

    This hotel was perfect for our large group - my husband and I and our four girls. We got a suite with two queen beds and a double pull out sofa. The suite was large with a very large restroom - separate toilet and shower - which made it easy and comfortable for our family. Our kids enjoyed the pool, the extensive gardens (with fruit-bearing mango trees!) and particularly the breakfast. At 100 pesos a person, the amazing buffet is a steal for hotel guests. We noticed that plenty of locals stop in for breakfast as well. The buffet consists of many regional dishes such as tamales de elote, tamales de chipilin, cochito and more. There is a quesadilla station, an egg station where the cook makes eggs any way you want with a variety of additions and sauces. The coffee and pan dulce are fantastic, and there are also lighter options such as fruit, cereal and yoghurt. Additionally, the staff was very friendly and helpful at all times. The hotel is well located near public transportation and shopping. We would definitely stay here again.

    4
    « Vacanza in Messico. »

    Many thanks to the hotel director Mauricio for his attentions to my family during the strike in Tuxtla. Family Balbi. Hotel is very good and the personnel is very kindly. It has a little swimming pool, the rooms are very large.

    1
    « Excellent if you don't need to mess with lobby »

    The check in was a mess, more than 1 hour waiting for a room. It doesn't matter if you have a reservation in advance. The facilities are good, the air conditioning is as noisy as the plane we took to arrive. The pool is acceptable, the food is good. The gym is smaller than an airplane's restroom ??. And, don't try to modify your reservation, they will try to not return you back your money...they will turn rude with you.

    5
    « Fantastic Stay »

    We stayed here for 5 nights in January whilst visiting family in Tuxtla. Everything about this hotel is great. Very good value, clean spacious rooms, free parking and felt very safe. Staff were very friendly and will go out of their way to help with any enquires. Easy to get to from the airport and the on-site restaurant perversely great food. Highly recommend this hotel.

    5
    « very confortable and nice hotel to relax »

    well located, with an excelent restaurant , very clean and confortable romos in front of one of the main shopping plazas in Tuxtla, all the people in the hotel are very friendly.also they have tour facilities in there

    5
    « Very good value for money »

    Located outside downtown, nice gardens, very convenient parking, clean and comfortable rooms. Restaurant was nice at reasonable price. Original architecture, very refreshing atmosphere. In conclusion, very good value for money.

    2
    « Noisy »

    Noisy in every sense. Located in a very busy road. Guests arriving at late hours with loud music. And finally the cherry on the cake: an air conditioning system probably developed on the 70's which sounded as an airplane taking off from the room. This by itself cancels out any positives such as the soft pillows highlighted in the room. In summary, if you're looking for a good night sleep I wouldn't recommend it or in any case buy earplugs and tranquilizers.

    5
    « Good Spot to Stay »

    This hotel is well-located within easy walking distance of numerous spots to eat. The grounds are pretty and quiet. The room was very nice. Upon checking out, there was an issue with our Expedia booking. The Owner/manager and reception staff dealt with it promptly. Thank you.

  • 5
    « Visiting Tuxla for the start of the famous La Carrera Panamericana . »

    Arriving at the front desk is very nice the staff are waiting for you with a smile and are very helpful,so are all the other workers. Restuarant is very nice specially the breakfasts. The lay out if the hotel is very tasteful, and are the rooms. You can have a nice swim in the pool to relax.

    4
    « Great stay »

    July 2-3 and July 5-7, 2015. Comfortable bed, clean room and extremely nice staff. Tiny pillows as an FYI. I'll stay here again if I have the opportunity. Breakfast was excellent and cheap!! Pool was on the small side but not really here to swim.

    4
    « Pretty safe, clean, attended well »

    A better hotel, helpful, we felt safe. The gal at the reception handled my tiredness well. No coffee in the room which was a let down. The bell boy helped get the bags into the room for a tip. It was a long day traveling we were tired.

    5
    « Great service & the best breakfast buffet!!!! »

    Me & my family stayed 3 nights in this hotel. Great service, good location (specially if you're going by car), very friendly and helpful staff, but the best part was the great breakfast buffet. Great variety of traditional food and the green juice was the best xD. Very good quality received for the money you pay. The wifi connection in the rooms was very good. We are so in love with Chiapas, that for sure we will come back soon and stayed again here! :)

    5
    « The Best Breakfast buffet & Great Value for your money~ »

    Only stayed 1 night, but was a nice place to stay and a great location. Convenient location, in a very centre part of town. Very friendly staff & reception were really nice and professional. We will certainly come back to this hotel. Great hospitality, wonderful rooms. Loved our stay here! The highlight of our stay, was the breakfast buffet. Abundant, variety of good food and excellent service. I highly recommend this hotel to everyone looking for a nice place to stay visit the beautiful state of CHIAPAS!!!

    3
    « Noisy, Budget Hotel »

    Arrived late at the Best Western Palmareca to much confusion at the front desk. Even though we had our email and booking confirmation number, we were not in the computer system. After 15 minutes of confusion, a call to the manager, it didn't really seem to be a problem as their was still lots of rooms available. However, the reception couldn't give us the same price that we had originally booked for on our original confirmation. Again, after much questioning and confusion, we found that when we tried to reserve through our iPad at the reception, we could get our original price, so we had to re-book while sitting at the front desk, they had to wait for the reservation to come through and then we were finally able to get checked in. This was not very welcoming after traveling all day to get there. They couldn't give us the King Sized bed, even though we had just booked a King Sized room. However the room itself was clean and comfortable enough, although very noisy. We could hear everything outside and were awake to people leaving their room early. So, our one night stay here was not too restful. The hotel is very budget friendly and the breakfast was also great and well priced.

 

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