BEST WESTERN Hotel Hostellerie Du Vallon,  Trouville-sur-Mer 

4.0/5  - based on 557 guest reviews.
12 Rue Sylvestre Lasserre, 14360, Trouville-sur-mer, France - See map
+33 2 31983500 +33 2 31983510

Destination

Dates

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> Room 1

1 adult

 

Hotel advantages

  • Cocktail lounge
    Cocktail lounge
  • Free parking
    Free parking
  • Game room
    Game room
  • Outdoor parking
    Outdoor parking
  • Safe deposit box
    Safe deposit box
  • Sauna
    Sauna
  • Multilingual staff
    Multilingual staff
  • Onsite laundry
    Onsite laundry
  • Free high speed internet connection
    Free high speed internet connection
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TripAdvisor Traveler Rating
based on 561 traveler reviews
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The neonormand-style BEST WESTERN Hostellerie Du Vallon is located in a quiet surrounding near the beach and shops and next to the Trouville boardwalk. Guests will enjoy our fitness center, two billiard rooms and drinks around the fireplace. At the BEST WESTERN Hostellerie Du Vallon, all of our amenities will contribute to the enjoyment and relaxation of your stay. Enjoy your stay.

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Room 1

Guest reviews


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based on 561 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
198
Verygood
 
261
Medium
 
71
Poor
 
25
Horrible
 
6
Business Business 18
Couples Couples 382
Family Family 83
Friends getaway Friends getaway 27
Solo travel Solo travel 11
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Hostellerie Du Vallon,Trouville-sur-Mer
  • 5
    « excellent location »

    very well located hotel, close to the city centre. you can leave our car and explore evrything on foot. nice and spacious room, well equipped with bath. good spa facilities with swimming pool, hammam ans sauna.

    3
    « A week's holiday »

    This hotel is good value for the money but not outstanding . A bit impersonal but clean and tidy and free parking , which gets a little difficult over weekends. We had a side Superior room. The bed was big, but the mattress rather over-firm and the pillows were hard and lumpy. Bring your own! Also, no comfortable chairs to sit in and a rather dark outlook . The balcony furniture was basic, not great for relaxation . The location is convenient for the restaurants /shops, but a bit of a walk to get to the beach. The swimming pool looked clean and nice , but not somewhere we spent any time in ourselves. Another small gripe was the tiny towels and no milk being offered with the hospitality tray of teas and coffees. The room service menu was curious and had virtually no choice. Not really suited to children's tastes and I suspect only there at all in order to 'tick a box'.

    4
    « Within easy reach of seafront . »

    Just a walk down the road and you are on the seafront and close to the bridge to Deauville and the harbour. The Hotel is quiet, no road or guest noise. Breakfast catered for all tastes, not slow, as others had remarked . Had the swimming pool and jacuzzi , sauna and steam room all to ourselves lovely! There was also fitness room again empty. Another room housed a pool and billiard tables, next door table tennis and 2 PlayStations. The other bonus a free car park. We will definitely be back.

    4
    « Lovely Hotel »

    Stayed for one night in mid-May. It was a very nice hotel that was centrally located to the town and beaches. The rooms were spacious and very clean. The bar was small but accommodated our group, even after hours!

    3
    « Nice »

    Stayed over for one night in pre-season. Stayed there before. It's a little frayed around the edges but rooms were bright and very clean. Hotel was quite empty and and is run on a shoestring (reception doubles as bar service). We found the price for a smallish room pre-season for 150 euro a bit too steep. Heavy thunderstorms and downpour marooned us in the hotel at 8:30 pm and they did not have umbrellas on loan..

    4
    « OMG it's a Swiss Ski Hotel »

    Turning on to the car park, my jaw dropped. It's an amazing looking hotel, rooms are great and grounds are lovely, location to the town and Deauville are an easy walk. Food is a plenty in the two twins that spread along the river. The only down side to the hotel is that it's souless. There seemed to be nothing drawing to want you stay in it food or drink wise. But that wasn't a problem with an abundance of both so near by

    5
    « Tres Bien »

    Very nice hotel in a swiss chalet style in Trouville, short walk 10 mins to a load of fish restaurants. And Trouville beach. Also short walk to Douville shopping and the beach. Great stop off place - a lot of development round the marina looks like it will be very nice in a few years

    3
    « Well located and comfortable but noisy and over-rated »

    We spent 2 nights at this hotel with another couple at the occasion of New Year's eve. The rooms were clean and comfortable, but really small for a 4 star hotel. Very convenient location at walking distance from a lot of restaurants and from Trouville beach. A bit further from donwtown Dauville. We regretted that no inside restaurants were available though. Also we were disappointed by the fitness facilities, quite rudimentary for a 4 star hotel. To end on a good note, breakfast was to our satisfaction and staff really nice and pleasant. So all in all, an average impression for the price paid

    5
    « Lovely room, very helpful staff »

    We arrived after a very long journey and although we were four hours ahead of when are room would be ready, they had already prepared our room knowing that we would like to rest after such a journey. How about that for service! The room was very comfortable, the swimming pool small but acceptable but the car park could be congested ar times.

    5
    « Another really enjoyable and great value stay »

    We love this hotel. It is great value and the rooms are clean, comfortable and spacious. The kids love the pool and sauna area and really love the breakfast. It is well located, a short walk from the town centre and harbour. We can't fault it really and will definitely go back next year.

  • 4
    « Very good beds »

    This calm and charming hotel satisfied all my needs during my business stay. Tasty breakfast, cosy bed, and relatively nice reception service. I also had a balcony (311). The only lowlight is strong air conditioning in the bathroom. I would also add more vegetarian warm dishes to the breakfast menu.

    4
    « Like the picture of a Biscuit Tin »

    On arrival at the hotel you cannot help but admire the building. The rooms are lovely with their own balcony. The benefit of its own car par in what is a very busy sea side town. The hotel does lack any ambience as there seems to be no interface on entering the reception area and walking to the lift. Working out the food system in the buffet is not as easy as one would expect either. But overall a very nice place. And would return again without hesitation

    4
    « Very nice »

    The hotel is located at back of the town with a free car park which has a slope, can be congested when hotel is full. The premises are immaculate including the room and bathroom. We had no problem noise. Leisure Centre has a small pool but adiquite you have to ask reception to switch on the steam room and sauna which is normal in a small hotel. Did not use the bar found it very expensive. Breakfast was limited but adiquite. The down side is the location if you have a hip or knee problem with a up or down walk, it is a 10 minute walk to the resturaints 20 to the beech. Free WiFi

    4
    « A great location for the beach »

    Located a bit of a walk from the beach, this hotel is good as the centre of town was very busy to drive through. It has its own car park which got very full, with people double parking everywhere. It is up a hill but I would rather walk than drive! Our room was on the 2nd floor and had a balcony which got the sun in the afternoon/evening. Good size but with no air conditioning. It was very hot so we asked for a fan from reception, which although was noisy, cooled us down at night. A safe was in the wardrobe. The pool area was very nice and much needed after a few days around the D day sights. The steam room and sauna where off when we went, we needed to ask reception before we went down. The spa bath only seemed to work on one setting (might just be me) but was nice. Didn't use the gym but looked good. The bar was very quiet when we where there, but was nice with pool and billiards, a tv and an outside part. A 15 minute walk to the beach and 5 mins to the start of the restaurants. The main road is just places to eat. Lots of choice! Breakfast was a good choice, ok coffee which they brought out to you but the sugar was on the main table. Had to remember to bring some with me when I got my food. Bit strange. A very good hotel, great location. No air con is a shame. Would give 4.5 if i could.

    5
    « loved this hotel »

    We had a wonderful 4-night stay here recently. We went for a superior room which was well worth worth it - really spacious with a balcony, enormous bed, large bathroom. Breakfasts were great; pool was a bit small but enough for a refreshing dip every day. I am a light sleeper but found the hotel very quiet at night, sound proofing seemed to work extremely well. The only problem was, well, the seagulls, which scream all night sometimes. There was no air con but I really liked being able to open the window at night; I hadn't known that seagulls don't sleep at all. Despite that I did sleep well. Loved this clean comfy and well-run hotel.

    2
    « Not a great visit »

    My first impression was that the hotel looked excellent. Very stylish and clean. We paid for an upgrade to a superior room. The room itself was large, clean and modern and had a nice little balcony. However my experience thereafter was a let down. Our shower was broken - there was no temperature control. It was only scalding hot and impossible to use without hurting yourself. We had been travelling all day and it was hot so we needed cool showers. We reported it to reception who came to look and said they couldn't do anything until the next day. We were only staying one night. We asked for another room but were told the hotel was full but we could use the swimming pool showers. Not great that we couldn't shower in our room given we paid for a room upgrade. The shower was not really fixed the next day. We were able to shower in a less hot temperature but there was still no temperature control so we couldn't adjust it to anything else but very hot. Early in the morning the fire alarm went off waking us from our sleep. The staff had seemed to have overcooked the breakfast pastries. So we couldn't shower and our sleep was disturbed. There was no apology about the fire alarm and no staff came up to the 3rd floor to assist the disabled person who could not walk down the stairs. The breakfast was overpriced at €16 each. Much of the food took some time to be replenished when it ran out and the choice wasn't great. No one staffed the bar and often there wasn't anyone on reception. Overall, the hotel had potential but was poorly managed.

    4
    « Very good location, good facilities but no ambience »

    We got here after a long journey - it's difficult to find, but that's not unusual in the narrow French streets and not a fault. Parking was a disaster, the car park is just not big enough. The bedroom I had, which was an upgrade was very nice with a huge comfortable bed, lovely pillows. I had a balcony although the view was nothing special. Spectacularly clean - which is always a bonus. The breakfast was a typically continental affair with quite a good choice. So all in all, so far so good. However, although there is a bar there is not a member of staff to man it, so you have to walk through to reception to find someone to serve and the member of staff on duty the two nights we were there was not ok, but lacking a bit in "mein host" qualities. Of course, the one thing which is ALWAYS missing is a decent cup of tea, even in an expensive hotel. I wouldn't criticise the hotel for the noise the seagulls made, but it does mean that you have the balcony door open and the gulls wake you up, or you have it close and it's quite but much too hot - some air conditioning would be good!

    4
    « Lovely spot a short walk to the seashore »

    I stayed at this hotel with a Road Scholar D-Day tour. The hotel is off the main road and accessible by foot or car not bus but luggage was handled by the hotel from the bus and back. I found the rooms neat and clean with nice balconies. I did find it awkward to have turn on stairwell lights. The breakfast was buffet and had good selections. The restaurant was good but it was about a 10 minute walk to the seaside restaurants and these are superb.

    4
    « Nice place »

    We enjoyed two nights here on a trip to Normandy. Our room was a good size; clean and bright. The internet worked well with minimum difficulty logging in. We had a good breakfast with helpful staff who dealt with our special requests. The hotel was nice and quiet at night. Easy access to the things we came to do in Trouville/Deauville. Would stay here again. Not a scenic location but practical. Bathroom amenities not as good as other places we stayed on this trip. Parking was easier than with other hotels. Overall, good value for money and a pleasant place to stay.

 

Getting to the hotel ...

All directions
·From: A13. Travel toward Deauville. Once in Deauville take direction of Pont-des-Belges-Honfleur.