BEST WESTERN Chesterfield Hotel,  Trondheim

3.5/5  - based on 175 guest reviews.
Soendregt 26, 7010, Trondheim, Norway - See map
+47 73503750 +47 73503755

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
TripAdvisor Traveler Rating
based on 176 traveler reviews
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The BEST WESTERN Chesterfield Hotel is a charming centrally located hotel in downtown Trondheim, within walking distance to shopping, restaurants, pubs, museums and concert hall as well as the bus/train station. The hotel has 54 refurbished well-equipped rooms, and a conference room for 20 guests. Our large rooms make the hotel suitable for families. We are a 100% non-smoking hotel. Make sure to visit Nidarosdomen, the oldest church in Norway. Enjoy your stay.

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Room 1

Guest reviews


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based on 176 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
18
Verygood
 
56
Medium
 
66
Poor
 
30
Horrible
 
6
Business Business 45
Couples Couples 55
Family Family 17
Friends getaway Friends getaway 21
Solo travel Solo travel 28
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Chesterfield Hotel,Trondheim
  • 1
    « Dirty, run-down, and COLD »

    As a business traveller that averages up to a hundred hotel nights per year I can safely say that I know hotel standard. Best western Chesterfield easily qualifies as one of the worst in its price range. It's incredibly run down, things are literally falling apart. It's DIRTY. It's COLD. The fact that the room came with a portable heater, the kind you would use in your trailer, doesn't really alleviate that fact. Wifi is as fast as a modem from the 90's, and then I got "lucky" and got a room with decent coverage... Normally I'd wait until after my stay to write a hotel review but in this extraordinary case there is no need. I would outright discourage anyone from booking this hotel for any reason. Any other choice in Trondheim in this price range is far better.

    2
    « Barely tolerable »

    This is a hotel that couldn't be recommended. Already on check-in time there were some problems. I got refuse when I asked to change my bank card that should have been charged. Got a key with a room number, got to supposedly mine room - couldn't open it - had to return with all my luggage back to the lobby to be informed that the room number written on my key holder was wrong. Next day. The key just stopped working, nobody's at lobby, had to wait for ten minutes to find someone able to re-issue the key. Room. It was hardly noticeble that anybody has been doing any cleaning there during my 5-days long stay. For these 5 days my bed wasn't made up even a single time. Hotel. Hasn't been rennovated for ages. Everything is very old, rusty. Overall: avoid.

    3
    « It's ok »

    Got this hotel in the package with air and car rental. It's ok but nothing special. The beds are comfortable and the staff helpful. Management is not friendly if you want to make changes in your reservation. We paid for several days and left after the 1st night. Breakfast was ok. Beans, bread, hard boiled eggs and sandwiches stuff is what you will get. Don't have expectations or you will be disappointed.

    3
    « In the middle of Down Town »

    Very good location, just in the middle of Trondheim.Not renovate since many years ago. Carpet on the floor gives dust. The shower was destroyed. Nice staff and cleaner I met in the morning. Nice price and ok breakfast for 1 night

    3
    « Downtown near train, port. Tired feeling, affordable. »

    Good location for travelers without a car. The hotel is older, lobby area seems dark. Breakfast buffet not exciting. We had upgraded rooms on seventh floor with large skylight window views that were great. Otherwise room was adequate. Overall, ok but not interesting.

    3
    « Noisy and old fashioned but central »

    Came here on business ( paid for by the company) - disappointed with the hotel which was very old fashioned (read worn out) and in a noisy part of town - breakfast was limited with tinned fruit ( not fresh). Staff were friendly and room of a good size with modern(ish) bathroom - in a central location for getting about the town - overall just about ok but wouldn't recommend!

    2
    « Overall OK, but below expectations »

    Great central location, at a short walking distance from the harbour/railways station and the city centre. Lovely interior design while the outside façade is outdated and disappointing. Reception: The reception seems understaffed. There is only a single receptionist who, apparently, had to manage the breakfast area and seemingly other tasks to do. Not surprisingly, there were issues regarding service quality. The receptionists were slow and not always available at the counter. Breakfast: Overall ok, but not very varied. Always the same offer over five days. Housekeeping: The custodian used to come to the room in the mid-later afternoon!

    4
    « Very central and affordable »

    Nice affordable room, in a very centrally located hotel. Big room, and in my case also a living room and bathroom with bath and shower. Short distance to the train station, busstation and shopping centre. Breakfast was not spectacular, but decent. Friendly hotel personell.

    4
    « Good place to stay »

    The location is just perfect, you're in the center of the city and the bus station is right in front of the hotel. The rooms are comfortable. Breakfast is amazing!!! Very friendly staff. I can recommend this place.

    3
    « Average - would only recommend for business trips »

    Pros: Easy access to airport bus, station, city center. Reasonably priced (for Norway). Friendly service. Good beds! Cons: Average rooms, average breakfast, some street noise in my (street side) room.

  • 3
    « But, this worked for us. »

    I needed a hotel on Black Friday, to collect a new car, this hotel was very central but had no facility for car parking - even though promised on booikg this hotel. Rooms clear & good size, but tired. Breakfast average, though I cannot understand why they produce this " Rubber " scrambled eggs ! Tasteless & not good ! On the sunny side, great Sushi restaurant next door, so I would use this hotel again.

    1
    « Cold shower »

    I stayed two nights at this hotel. Morning showers in my room (501) were cold "camp showers": 15 seconds of hot to cold water, turn off, turn on for another 15 seconds of hot to cold cycle. So this is an old hotel with plumbing problems. The room rates are 50% of higher end hotels (Radisson), but you get 25% of services and room amenities. You do not get fresh towels if you stay multiple days. When I checked out, the credit card reader would not accept my Eurocard! On the positive side, the hotel is located in the center of transit and social activities in Trondheim. But many other hotels have the same claim. I have not stayed at any other hotel in Trondheim sentrum, but I suggest not staying at Best Western Chesterfield.

    4
    « Nice Place, Nice Service »

    The hotel is very much accessible as I located it right away when I got into the city. I didn't have a hard time tracing it using google maps as I am rarely in the city for a tour. I stayed in a single room, in the ground floor (though I preferred a room situated in the upper floors to have a look at the view which the city offers). I loved the room that I occupied for two nights. It was spacious enough for me or for any single occupant. The room was cleaned well and I especially loved the lighting fixture as they have lights in almost all parts of the room. That was really great and lovely for me. The bed was very comfortable and as expected, I slept well on it. The bathroom was in order but I tried asking for the complimentary toiletries and they ran out of them already. The internet was okay too though sometimes I experienced disconnection, but still it was fine. I liked the quietness of the room except during the serving of the breakfast as it's disturbing due to the clanking of plates and all. But after that, the noise level is tolerable and is quiet again. There's a limited variety of dishes served for breakfast and I loved the dining area as it made me feel like I was from another era. In general, it was a satisfying stay for me and I would definitely visit the place again.

    3
    « Good location if travelling by train, but not all rooms are the same. »

    We stayed 3 nights at the BW. It is located close to the railway station so we were able to walk there, as well as walk to most of the tourist attractions in the town. Our room was on the 7th floor, and part of the ceiling was glass, covered by a number of folding blinds which did not keep the light out satisfactorily. Maybe it's a bonus in winter, lying in bed watching the northern lights, but in mid summer it can be a nuisance if you are used to sleeping in a dark room. We did not sleep well for that reason.. The bed was ok and quite comfortable. With so much light in the room, the dust on surfaces was more obvious. The breakfast buffet was fine, with a fairly good selection. Coffee and tea making facilities were not in our room, but available downstairs. The staff were friendly and helpful.

    4
    « cosy , convenient, friendly »

    Nice large room, comfy bed, nice and quiet. Awesome breakfast, so much choice, typical scandinavian with a good selection. Coffee and tea making downstairs. Not too far to walk to Nidaros Cathedral, Bryggen, and all the major local attractions. Umbrellas available in reception. All in all a good, comfortable hotel, not flashy but I was more than happy with it.

    3
    « I was expecting more for the money »

    The double bed was actually formed of two singles that keep separating creating a hole in the middle. They don't have a parking space available at the location so we paid a lot for the parking. Also they could work more on keeping the place clean. The wireless and the elevator are not very reliable. I liked the waffles that where offered everynight. Breakfast is quite ok.

    4
    « great location and a good price! »

    my husband stayed in trondheim for 2 nights in september 2014 on a 2-week scandinavian trip. this hotel is in a central place with easy walking from the hotel, and the bus from the airport drops you off right in front of it. we had great luck with best westerns in norway, and this one was no exception. it was clean, the room was fairly roomy, and the booking and check-in process was easy. the front desk was helpful with whatever we needed. i must say my favorite part was the food - the evening make-your-own waffles with jam and brown cheese, and the full traditional norwegian breakfast in the morning were both really tasty. in addition to restaurants nearby, there is also a grocery store almost across the street - restaurant prices are definitely something to get used to (get ready to spend a lot of money at tgi fridays for dinner, yes tgi fridays!), so it was a fun and handy alternative to have the grocery store close by. i would definitely stay here again if i was visiting trondheim!

 

Getting to the hotel ...

All directions
·From: From: the north. Follow E6 to signs saying 'Sentrum' and 'Sentralstasjonen'. 150 meters straight from the Railway Station on the right-hand side. ·From: From the south. Take right at the traffic light opposite the direction of the railway station.
 

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