BEST WESTERN Hotel Posada Del Rio Express,  Torreon

3.5/5  - based on 33 guest reviews.
Blvd. Independencia 3837 Ote. Fracc. El Fresno., 27018, Torreon, Mexico - See map
+52 8717143399 +52 8717507505

Destination

Dates

Your room

> Room 1

1 adult

 

Hotel advantages

  • Free parking
    Free parking
  • Outdoor pool
    Outdoor pool
  • Safe deposit box
    Safe deposit box
  • Onsite laundry
    Onsite laundry
TripAdvisor Traveler Rating
based on 33 traveler reviews
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The BEST WESTERN Posada del Rio Express is a hotel with a family and business touch, located north of the city, this colonial eight story building offers you the best choice to stay in Torreón. The BEST WESTERN Posada del Rio Express has a magnificent outdoor pool, all rooms have balconies, hairdryer, cable television with HBO®, CNN, ESPN etc. , coffee/tea maker, iron, ironing board, AM/FM alarm clock, direct dial telephone and many more amenities. We are located close to the commercial, educational and business facilities in Torreón. just a few blocks from the new Plaza Galerias Shopping Mall, movie theaters, restaurants and bars. and just a 12-minute drive from the downtown area and a 5-minute drive to the airport, first class installations and service. For us, our guest is always our first concern.

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Room 1

Guest reviews


in partnership withtrip advisor img
based on 33 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
10
Verygood
 
10
Medium
 
6
Poor
 
0
Horrible
 
7
Business Business 26
Couples Couples 4
Family Family 2
Friends getaway Friends getaway 0
Solo travel Solo travel 3
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Hotel Posada Del Rio Express,Torreon
  • 5
    « Best personal attention »

    As.soon as I arrived at the airport my next day flight gor canceled so I had to rearrange flights and leave the same day. I went to the hotel at 9 am and explained my situation to ms. Nidia Carrillo who had originally booked my reservation. She understood my emergency situation and gladly with a smile canceled room with no penalties or fees whatsoever. I will definitely book and stay here on my next business trip. Also thanks for being the only pet friendly hotel in town.

    4
    « Well appointed clean hotel »

    I previously posted my positive review for this hotel to the wrong BW. This is the correct hotel I want to give a positive review. It is on Independence behind the Galleria (mall) & next to Tony Roma's restaurant. We stay here twice a year traveling to & from our Mazatlan condo. My Spanish is awful so the front desk got Katrina from the back office to help with communications. She was exceptionally helpful and spoke good English, very gracious & friendly - definitely a plus for this hotel. (An improvement over our Nov. 2015 stay where we didn't feel quite so welcome.) We were also pleasantly surprised by the new carpeting & refreshed rooms. Very clean & comfortable hotel. My husband loves their huge breakfast buffet and the waiters provide excellent service without hovering.

    1
    « Poor service »

    I was treated poorly during the 30 minute check-in process. I was ignored when I complained about the construction banging and it was very uncomfortable the way we were hovered over at breakfast. The attendants hovered over the table grabbing things they perceived as finished. very uncomfortable.

    4
    « Good place for an overnight stay »

    Stopped at this hotel on our drive south because it was easy to find - just off the northern ring road. Did not have a reservation. The staff was very attentive and friendly. Our room had two double beds - very comfortable. Coffee maker in the room with nice mugs. Everything worked well and was clean. Wifi was open and a bit slow. Should be locked with a password Buffet breakfast was very good - especially the rajas. Parking in front of the hotel has security cameras and, according to the staff, a night watchman.

    1
    « Business Trip »

    Great customer service. The hotel is just run down. Dirty carpets, pests in your room, dripping A/C , horrible wi-Fi ( network is open, so I think the whole town is on it). Faucet says Non-Potable water. Old bed covers, I swear they were flees in the carpet. $55 a night can't ask for too much I won't recommend this place to anyone as I will never be back

    4
    « Business trip »

    It's good and I liked the good treatment they gave me, especially at the reception. The room was comfortable, with good lighting, clean bathroom, but I did enjoy the comfort of the bed. Breakfast is good and add typical food of the region. The staff is very friendly and attentive.

    5
    « Excellent Hotel »

    Excellent Hotel, only the breakfast, that is included, is something I will not recommend.All other services were just excellent. Also, location is pretty good. Alejandra in he Front Desk is an outstanding employee.

    4
    « Better than expected »

    My visit there was very unexpected. Planned the stay night before. Agreed to stay there since I knew that there were more restaurants around there than at the Hampton Inn about 5 minutes from there. My room had two double beds, nice flat screen tv. The bed was very comfy. SmAll balcony to check out the little city view there is. The room rate was okay, but rather stay here which is much closer to airport. The pool was nice too. The staff very courteous. Would return here if I had to.

 

Getting to the hotel ...

All directions
· From: all directions. The BEST WESTERN Hotel Posada del Rio Express is located 3 blocks from the Galeria Mall, 3 miles from the Torreón Airport and 3 blocks from the main freeway.
 

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