BEST WESTERN Hotel Genio,  Torino

4.0/5  - based on 640 guest reviews.
Corso Vittorio Emanuele Ii 47,, 10125, Torino, Italy - See map
+39 011 6505771 +39 011 6508264

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> Room 1

1 adult

 

Hotel advantages

  • Cocktail lounge
    Cocktail lounge
  • Safe deposit box
    Safe deposit box
  • Onsite laundry
    Onsite laundry
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based on 640 traveler reviews
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The BEST WESTERN Hotel Genio is located in the city center, near the Porta Nuova Station and the air terminal. Our hotel offers air conditioned rooms with direct dial phone, television and mini-bar. We feature a bar and four meeting rooms suited to welcome 80 guests. 10% national VAT included. Local city fee is 2. 80 euro per night, per adult over 12 years old. The additional fee is excluded and it will be paid directly at the hotel. Enjoy your stay.

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Room 1

Guest reviews


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based on 640 guest reviews
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NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
149
Verygood
 
336
Medium
 
116
Poor
 
28
Horrible
 
11
Business Business 198
Couples Couples 148
Family Family 115
Friends getaway Friends getaway 73
Solo travel Solo travel 51
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Hotel Genio,Torino
  • 4
    « Good »

    Good hotel but if you have single room with Balcony,it can be to much noise inside the territory ,and still you can hear it trough the windows ,comfortable bed,a lot of toiletries ,creams,shower gel,no robes,and slippers

    4
    « Classic old fashioned friendly hotel »

    Location couldnt be better close to station. Staff lovely friendly and jokingly multilingual. Basic but perfectly satisfactory room. Nice shower. Solid middle of the road buffet breakfast. Great value for money. We will certainly go back

    3
    « Average / Good hotel for a 4 night business trip in central Turin »

    Check-In - Got caught behind a large group so a little slow, but really put off by the rude and surly behaviour of the female staff member who dismissed me because i wasn't part of the group. Was rescued by her colleague, who was helpful and checked me in quickly. Room - Upgrade request honoured from a standard room to a fantastic top floor corner room, room 440, which was surprising and really appreciated, great views from 2 balconies.... main road so noise to be expected! Comfy four-poster bed was great! Bathroom was a little tired but more than made up for with a bidet and great hot water/shower pressure....BUT ....Wi-Fi was non-existent, at best it was really really poor in room and at times in lobby!!! Had massive Wi-Fi problems, which may have been due to the nature of my extreme room on the top floor, further away in the corner of the building. But then I tried the lobby and common areas and had much the same issue! My room was very good, I suspect others would be just average. Location, convenient, easily walkable to most places ... some decent eateries nearby Generally a decent place ... good nights sleep, and very convenient; Worst point of it was the non-existent/erratic WIFI and the staff's surly attitude and behaviour, and lack of common customer service. In particular was embarrassed by the hotel staff when they shouted after a business guest of mine to demand their ID before passing past reception. Not discreet or polite! Points of improvement: significant staff training; offer parking at an affordable rate; complimentary water; room safe; further English speaking TV channels Given the choice, I would not go back, rather I would choose a hotel where the staff are trained better and can smile!

    4
    « Great location, friendly helpful staff »

    This hotel is in a good location next to the train station - very convenient if you arrive in Turin by train as we did. The hotel is old style but the staff are very helpful and friendly. Our room wasn't ready when we arrived but they gave us a coffee while they got it ready - a nice touch. Our room had a balcony on the side street and was quite quiet but there is only heating - no air-conditioning - so it was good the windows and shutters opened. Breakfast was the usual buffet style as you would expect in such a hotel. They have a spa and a sauna in the hotel and a good Japanese restaurant next door.

    3
    « Centrally located »

    Located two blocks away from the bus to the airport and many other hotels, this hotel is next to Porta Nuova station. The room may not be too spacious but it has a balcony and the bed is comfortable. The bathroom is large and narrow, with some particularities: the WC has a stopcock-like to put the water in (a bit difficult to close, as water can still be heard with the bathroom's door closed) and the shower has an odd hot/cold water regulator. The bathroom window seems made out of wood, as noise could be heard from the street even if closed. Bathroom toiletries were fine (e.g., soap/gel/shampoo, plastic vases). Internet connection available at the room and breakfast place, with fine speed and stable. The breakfast has a reduced selection, consisting of pastries, bread, cold meat, couple of hot dishes and beverages, mostly; but it lacks others such as chocolate, cocoa or tomatoes. Personnel at the lobby desk usually attend fast, though some awkward situations may arise if coming back to the hotel at late hours (apparently one is required to leave the key after getting out of the hotel) or if directly going to the breakfast room (there is not a person taking your room number and personnel at lobby desk may intercept you and request your room number to double check you have paid for breakfast).

    4
    « Central location, great breakfast, good value »

    I stayed at Hotel Genio for three nights the first weekend of September on a short trip to Turin. The location was right next to the Porta Nuova train station in the city center, perfect for sightseeing. I stayed in a single room which was surprisingly spacious and included a TV with satellite channels (including some in English), an electric kettle with instant coffee and tea, a balcony facing a courtyard, and a spacious bathroom with bidet and shower. The decor was obviously dated and the lighting a bit dim, but they seemed to be remodeling some of the rooms while I was there. The bed was comfortable but not especially so. The room and the hotel in general were very clean. The staff was friendly and helpful. Breakfast was four euro per day and was a great value considering the abundance and quality of meats, cheeses, eggs, pastries, fruits, yogurts, coffee, etc. There was also free coffee and small croissants in the lobby throughout the day. I had a good experience at Hotel Genio and it was a decent value and reliable choice for a solo traveler. I would stay there again.

    4
    « Nice hotel, great location »

    Staff at the hotel were extremely helpful and friendly, my room was large, clean and comfortable with everything I needed. I could see efforts had been made to modernise the room without completely redecorating and this worked well, other areas of the hotel would appreciate this attention also.

    4
    « Good Value, Large Room »

    The hotel provided us with an excellent base for exploring downtown Turin. It is an easy walk from the hotel to the central city. Our room was very large with two twin beds, high ceilings, a large bathroom, good quality towels, and the usual hot water kettle and a selection of teas. Decor was tasteful and a step up from what is usually found at this price point. TV and WIFI both worked well. Breakfast was adequate but not anything special - ensure you request breakfast in advance as the price differential is €4 v. €12. There are many TA recommended restaurants within a 10 minute walk. Finally, staying on a weekend, we found reasonably close street parking and fed the meter for the first evening and"work day" of Saturday, a savings over the hotel charge.

    5
    « Hotel Genio - centrally located for getting to know Torino »

    I have been staying at the Hotel Genio now at least once or twice a year for over 10 years. This is a great place for both tourists and business travelers. it has become like a home away from home for me and my wife. Great professional and friendly service. Clean comfortable and quiet rooms. This hotel has both old world charm but also modern facilities and rooms. Just let them know your preference. I really enjoy the buffet breakfast as it offers pastries, croissants (cornetti), Italian cold cuts, eggs, cappuccino and espresso plus much more. As far as the location your are minutes walk from all the sites, like Piazza Castello, Via Po, the old city center of Torino, Castello Madame and much more. You can usually find me walking along Via La Grange checking out the cafes, restaurants and shops. Be sure to visit the Egyptian museum. On the other end take the 15 Tram (please check I got the number right) for a classic tram ride all the way to the Cremaliera. This is where a 100 year old cog train takes you to the top of a hill to the Cathedral of Superga. Not only do you get to visit the church, catacombs and the memorial to the Torino soccer team which lost their lives in 1948 when their plane crashed in the fog but you get a view of all of Turin, the Po river and the Alps. A mixture of beauty and a bit of sadness. I could mention more but the staff at the hotel can give your great suggestions...

    4
    « Nice hotel well placed »

    We booked a double room for 2 adults plus an extra bed for a young kid. We received a very modern room, with 2 balconies, 1 very big double bed and quiet big sofa bed! There was enough space to walk around even with the sofa bed opened. The bathroom was also very big. The room was clean and the staff was very helpful. The room is not very well soundproofed, therefore over the week end you can hear a bit of noisy from outside. However we slept very well!!

  • 4
    « Very pleasant hotel centrally located »

    We had a good sized twin room with large en-suite; tea & coffee facility provided, great breakfast. Desk staff very helpful with directions. Location allows possibility of walking the city sights. Would stay again on another city break.

    5
    « Lovely clean hotel. Helpful staff. »

    We stayed here for a few days, the room was clean and spacious. The staff on the desk were really helpful, they went out of their way to let us use the phones, often calling numbers themselves, as our Italian was bad, when AA lost our luggage. I would recommend this hotel to anyone visiting Turin. Breakfast was also, very good, with fresh food and good service.

    2
    « Noisy hotel with good breakfast »

    somewhere outdated hotel in a cycle of renovation. Probably good for tourism, not for business. Airconditioning was very poor and noisy. View from the window was on the inner court, but looked more like a storage area.

    4
    « Pleasant for a weekend stay »

    I found this hotel to be very reasonable for budget travel! Prices are consistently very reasonable and the location is excellent; a great hotel for a weekend travel. Rooms are good: We stayed at a recently renovated room in the fourth floor. The room was good in terms of having a new bed, (yes, I checked), clean bedding, bathroom, etc. There is also a nice mini fridge, which was nice to chill our bottle of wine. The only issue that we ran into was having staff coming into our room despite leaving the ?do not disturb? sign on. Despite that issue, all of our stuff was nicely arranged and our room cleaned; we left some money out and we found every penny, (so the staff can be trusted). Service: The service was great, very friendly staff. Moreover, the staff kindly opened our bottle of wine. The morning staff was also excellent at telling us everything that was a must to visit and good restaurants to go to. Breakfast: This was probably one of the highest selling points for us. Breakfast was included in the price of the room. The breakfast was plentiful. There was coffee, juices, meats, excellent croissants, eggs, bacon, yogurt, fruits, cereals, etc. Although the breakfast is plentiful, sometimes they take some time to restock the hot food with freshly made eggs and bacon, so if you're too late to breakfast, you may have to wait a bit to get some items. Beware of Parking: As with many of the hotels around the area, parking can be stressful. My partner and I traveled by car, and since the parking in front of the hotel is free after certain hours, we found it reasonable to park there. Nevertheless, we arrived on a Friday night when many people go out, the following day we found the back window wiper to be broken. Fortunately, the hotel does offer some parking arrangement a few blocks away for a fee; we found this to be convenient for our stay. Disclosures: be prepared for a funny ride in the hotel's elevators. Once you step in, you will see what I mean. And also, keep in mind that you will need to knock on the lobby door for late night entry ? do not worry, the area felt quite safe on a Friday night.

    5
    « The Location of Hotel cannot be better. »

    I was in Turin for my second visit, both on holiday. This time I stayed in Hotel Genio. Very good choice. Nice and clean, room was also very clean and very quite, although hotel is next to train station. Breakfast was excellent and reception friendly and helpful. The main attractions of the City are very near, shopping and restaurants nearby. What do you expect more for a relaxing holiday during New Years' Eve celebrations?

    5
    « Fabulous historic hotel »

    we loved this hotel.it is a very historic hotel. Is extremely well cared for. We found our rooms to be tidy clean And everything that we needed. the breakfast was pure quality not least in the crockery that was used but also the quality of the food on offer which we found to be generous. the location of the hotel is excellent. It is right across the road from the main railway station. I found the gym to be very good. The Wi-Fi was excellent. We really enjoyed the hot tub and spa and they're both impeccably clean a very relaxing and enjoyable experience. we found the staff at the hotel to be very friendly and decent people and I would recommend this hotel to anybody

    5
    « Short Holiday »

    My wife and I spent 5 days here in Turin, on arrival at the hotel there was a slight mix-up over our room, the reception staff dealt with the problem very efficiently and into the bargain upgraded us. The room we got was excellent. It had a bath and a Jacuzzi and was on the first floor, situated towards the side of the hotel it was very quiet. It was a large and airy room. Breakfast was excellent and the hotel was superbly located for easy access to the station. The main part of the city was just across the road from the hotel and the first impression we had was of a lovely clean city. We would recommend this hotel to anyone, all staff were friendly and gave sound advice on places of interest.

    4
    « great location »

    Our next to last night on a business trip was spent in Turin. We picked this hotel based its location and the surrounding activities. the rooms were nice and the staff was friendly and helpful. plenty of things to do with most within walking distance. beautiful city and a great stay at the hotel.

    4
    « Great Location »

    I was tempted to give this hotel 5 out of 5, the room was clean and also good breakfast. The reception were exceptionally friendly and helpful. Hotel is easily accessible. Close to shopping and restaurants.The only let down was wifi access. But I would still recommend this hotel to others

    5
    « Hotel Genio is Fabulous »

    This past July I visited Torino, Italy for the first time after being invited to speak on an Epicurean panel. I stayed two nights at Hotel Genio and was pleasantly surprised. The hotel representatives behind the counter were friendly and accommodating. The room itself was clean and huge! I even had a balcony! The bed was also comfortable and huge. A flat screen TV was attached to the wall. There were many aspects I loved about this hotel including the location. It was very easy to walk to other places in Torino or take a quick taxi that did not cost many Euros. During my first evening there I checked in late and was starving! I asked the hotel clerk if he could recommend any restaurants that were good and still open. He suggested Daustin (not the most Italian name) but it was delicious and only two blocks away from the hotel. I look forward to visiting Torino again and would stay here again!!

  • 4
    « Perfect situation, good breakfast, nice sleep! »

    We have stayed with two friends to explore the city of Turin (triple room with three single beds, one was a sofa but it was really comfortable). The bathroom was huge and the shower was perfect. It has a spa area, although we didn't use it. The Egipt Museum is only 5 minuts far on foot, there are good restaurants in the area, nice atmosphere and all the attractions are near (on foot, you do not need to catch any transport public if you don't want to). The staff was kind and the breakfast (despite was critized by other tripadvisor's users) was perfect: 4 juices to choose, a lot of pastries (cakes, croissants, etc), cereals, salami, ham, eggs, bacon, coffee machine, teas,... There are only two things I must say: there is only two or three types of bread (for me it is enough! but comparing to the pastries there is a big difference), and ask for a room that doesn't face at the street (it was really noisy, people were parting and having fun). Thank you for having us, I will come back for sure!!!!

    4
    « Nice Hotel, Great Location »

    The rooms are clean & nice. I would recommend that one asks for the rooms that are facing the street as these rooms have a small balcony. Other rooms facing inside only have a recessed window with a view of some other residential properties. Hotel has great location with many eateries, Egyptian museum, library within walking distance.

    5
    « thumbs up »

    the rooms are clean, rates are good (reasonably-priced), the hotel is conveniently situated (it is very near the train station), and the staff were a breeze to deal with. i would recommend this hotel to friends.

    4
    « Friendly staff. Good location. »

    The room was nicely decorated. The bed was clean and comfortable with good pillows. The bathroom was large and clean. I did not use the breakfast so I cannot comment. The parking is several blocks down the street in a rather poor neighborhood but there was no trouble. Great location for the train and taxis and buses.

    5
    « Beautiful Room in a Beautiful Hotel in a Beautiful Town »

    My daughter, who is studying abroad in France, traveled solo to Turin, Italy, to sight-see for a weekend, July 2015. I contacted the BW Hotel Genio in Turin, asking them to please watch over my daughter. Both Salvatore and Sara contacted me, and both were professionally kind and genuinely caring. This, to me, is excellent, top-notch customer service. Salavtore and Sara should receive top customer service awards! My daughter was given a beautiful, spotless nonsmoking, non-pet room, renovated and modern, in a very lovely historic building, worthy of a 5 star hotel. A perfect stay. Terrific air conditioning, terrific amenities, very comfortable bed, and a full, abundant breakfast included, all at an excellent price. My daughter was delighted to be staying at this hotel and sent pictures to our family by the minute. For my daughter, this was an absolutely clean, friendly, quiet, safe location, near the Porta Nuova railway station and only a $1 metro ride from the Porta Susa railway station (a very short ride between each station). Importantly, too, a centrally located hotel. My daughter walked to many wonderful landmarks and climbed a hill overlooking the city, strolled to a beautiful park and river, and admired painters painting by the river. A truly unforgettable experience! My daughter says this about Italy, from her weekend experience in Turin -- "The Italian people are beautiful, they are genuinely friendly, and Turin is wonderfully quaint and amazing. I hope to return." I personally want to thank the BW Hotel Genio for their kindness shown toward my daughter and me, for going above and beyond the call of duty, for top-notch customer service, and for a beautiful hotel. I give 5 out of 5 stars to BW Hotel Genio and will recommend this BW to all my friends and family!

    3
    « Centrally located downtown »

    We did not make reservations for Turin, but happened to see this hotel once navigated to the city center. The hotel accepts pets, has A/C and free wifi. The parking is bit odd, as you pay the counter, then drive about 4 blocks to a garage where they park your car and keep the key. I was hesitant, but felt as I had no choice since I'd already paid the 20 euro. My experience wasn't bad, but it is a bit nerve-racking. The hotel is pretty central to many of the sites, about a 1 km walk to the main palace. I don't have anything negative to say about the hotel, although it isn't anything special either. If you need an affordably priced hotel, in this area, it is completely suitable. The train station is very close, but we were driving, so this was not an advantage for us. The A/C, while not as good as many places, did keep them room adequately cool considering the hot July weather we experienced outside.

    5
    « Saved by Genio »

    After a 24 hour trip from Costa Rica to Turin the last thing we wanted was to be left out on the street because the office at our residence was closed. So we walked around looking for a hotel that would take us in without a reservation at 8pm and with three dogs!!!! The staff was wonderful and saved us! The hotel is beautiful and has a free gym and a spa for an additional 7 € fee, not bad at all, is well worth it

 

Getting to the hotel ...

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· From: The station. The BEST WESTERN Hotel Genio is located in city center, 50 meters from the station.