BEST WESTERN Tbilisi Art Hotel,  Tbilisi

3.5/5  - based on 33 guest reviews.
Apakidze 11, 0171, Tbilisi, Georgia - See map
+995 32 2300777 +995 32 2300777

Destination

Dates

Your room

> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Free parking
    Free parking
  • Massage services
    Massage services
  • Outdoor parking
    Outdoor parking
  • Restaurant
    Restaurant
  • Safe deposit box
    Safe deposit box
  • Onsite laundry
    Onsite laundry
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TripAdvisor Traveler Rating
based on 33 traveler reviews
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Stay close to the Business District of Tbilisi, making it easy for international business travelers to commute, attend events and still make plenty of time for sightseeing. Located in the Tbilisi City Centre, easily found just a 3 minute walk from Tbilisi Sport Palace, this Best Western property combines the best amenities and location with the most competitive prices. As a top branded hotel in Tbilisi, guests know exactly what to expect when booking a guestroom here: Superior hospitality, clean and large rooms, and all the amenities necessary for a great trip. Just one kilometer away from the train station, taking public transportation is easily accessible and friendly staff members are happy to provide recommendations on dining, shopping and sightseeing. Visit the city zoo, just a short bus or taxi ride from this Tbilisi hotel. When you're in the city centre and staying at a reputable branded hotel, you can rest easy while planning the ultimate itinerary. The Narikala Fortress is a must-see for any first-time traveler to Georgia, and the State Academic Opera and Ballet Theatre offers impressive performances year-round. Visitors flock to the Open Air Ethnographic Museum for the exciting exhibits that are constantly changing. A number of business travelers with the World Bank stay at this Tbilisi hotel as well as workers with British Petroleum. Whether it's an event at Toyota or a convention at Siemens, having all the business amenities at your fingertips makes it easier than ever to take care of business so you can take advantage of the leisure activities. Our staff is bi-lingual, accustomed to western preferences and guests, and has one goal: To make sure your trip is the best it can be. Reserve your stay at the Best Western® Tbilisi Art Hotel in Georgia today! Enjoy your stay.

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Room 1

Guest reviews


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based on 33 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
8
Verygood
 
14
Medium
 
6
Poor
 
3
Horrible
 
2
Business Business 21
Couples Couples 4
Family Family 2
Friends getaway Friends getaway 5
Solo travel Solo travel 0
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Tbilisi Art Hotel,Tbilisi
  • 4
    « well located close to metro and supermarket »

    The rooms are of a decent size with free wifi in-room. The buffet breakfast had a good selection. The hotel is well located within 1-2 minutes walk to the metro station and the supermarket. However, after office hours only 1 lift serviced the hotel floors which can result in long waits. It would also be helpful if hotel staff were able to provide maps of the local area, instead of giving me the brochure for the Big Bus Company which had in it a useless map of the route.

    1
    « Expect to be charged more than the check-in price! »

    I reserved a room for my guests a couple of weeks ago. The manager and I agreed on the price via email. However, upon check-in, my out-of-town guests were presented with two reservations. I only reserved one double room for this family of four (two children, ages 7 & 13), but somehow two different rooms ended up reserved. My guests selected the room with two beds, signed the invoice agreeing on the rate per night, and checked in. In the middle of their stay I got an email from one of the managers, Nana, who informed me that my guests selected "the wrong room" and would I inform them that it would be an additional almost $200 USD for their stay. I wrote that this was not what was agreed upon, and they shouldn't have to pay additional money. The response I got was, "Dear Raymond, We knew..., we did not ask them to change anything they insisted upon check in themslevies NOT WE !!! . And now they are 4 people in 1 room and it includes 4 breakfast for 4 people , ...please contact your guest and clear our why they did like this ! ...The rate has changed... 2 persons in each room and now you are asking to pay the same rate for 4 people ? It is illogical ." A couple of things I would like to point out.... 1) my guests never had the hotel breakfast 2) the children can't stay in a room alone 3) if the clerk at the front desk made an error, that is the hotel's error. Not mine. Not my guests. 4) I paid the $200 extra and was terribly embarrassed that my guests found out how much was owed because the night clerk explained how my guests "messed up". That is humiliating. I seriously doubt after this encounter that I will again use this hotel for my business and corporate guests. I have many guests that travel throughout the year from around the world, and especially the USA. They will likely stay at other hotels that better reflect the positive virtues of this beautiful country.

    4
    « Great visit.... except the result! »

    Had a great stay at the Best Western Tbilisi - visited for the Scotland v Georgia match in Sept 15. Great spacious room, clean, bottles of water provided daily and reasonably priced. It is a bit out of the way for accessing the old town, but taxis are fairly cheap, and if you want a cheap beer, there is casino about 100 yards away. One negative - the bar didnt have any cold beer which made us not stay for a drink!

    2
    « Nothing Special. Average Hotel. »

    Positives: The staff were pleasant. The hotel was clean. Odd: The rooms are on the top 3 floors of an office building and have their own separate elevator which actually starts at floor 14. It was very odd. Negative: The location seems to be in a bad part of town... behind a communist era exposition center and casino. All wood floors mean that one hears all the comings/goings in the corridors. For the sake of the kind staff I wish I could recommend this place, but I cannot. There are better options in Tbilisi.

    4
    « Quirkiest BW I've ever seen! »

    If you're looking for a Best Western, you are probably looking for familiarity. Just expect it to be quirky and you'll probably be okay. The taxi must pull through a gate in a parking area outside a sports arena - no sign of the hotel but relax, he's not taking you back there to mug you, the hotel is around back. The check-in desk is right there, but you must go to the 14th floor to get to the first floor on the hotel, if your room assignment is 15 or 16, you'll have to get off at 14 and take the stairs or another elevator on up. Don't expect much of a view up there though, as the balcony faces a decrepit looking apartment building. Once you figure that out the room is spacious and comfortable enough, though quite dark. Best part of the room? The bathroom heater serves as a towel dryer. We were about to wash out some laundry and hang it on the rack where it dried immediately. Free WiFi is always great. Breakfast was good, eggs every day we were there. Right outside back out on the street there is a McDonald's, Wendy's and Subway for fast cheap meals, and more local stuff if you explore around. Just be spry though, as crossing the street is very reminiscent of the old "Frogger" game.

    5
    « Great place to stay, »

    I stayed here with my wife for 5 days, and after seeing many hotels in the city I can confidently say that this place is one of the best to stay in. The staff are super friendly and helpful specially (Lana), thry all helped us with everything, booking taxis, clarifying the places details, the currency and fares in the city and anything else we needed (plus they speak great English so that was ultra helpful. The place itself is away from the main street and quit (with some noise from other guests) and the view was great, you could see all the city from your window. The place is great if you're regular traveller and would spend much of your time out in the city, clean, nice, with all the needed facilities. I'd definitely book here again and recommend it to others.

    4
    « Ambassadors of the famous ?Georgian Hospitality' »

    We stayed in the hotel for 4 days with our infant daughter. The hotel staff went above their call of duty to make our stay comfortable. Be it specially made rice and milk for my daughter or just helping us out with taxi bookings or even giving us detailed information on places to visit - they have done it all with a smile and in spirit of true Georgian Hospitality. Thanks to Tiko and her team (Ana, Khatuna and others). The Hotel has a good Wifi connection and is centrally located next to various shops including a SPAR, McDonalds, Subway etc. The rooms are well cleaned. Would definitely recommend this hotel for Family vacation.

    4
    « Would stay again. »

    Stayed her for 6 nights in July 2015 with my husband. Beautiful clean modern room with two good sized single beds - very comfortable with good A.C.. Coffee and tea making facilities / mini bar and hairdryer provided and room cleaned with towels replaced each day. There is free good quality Wi-Fi throughout the hotel. The hotel is centrally located with McDonalds Subway KFC Dominoes and a well stocked SPAR all within 2-3 mins walking distance. Two things to note about this hotel. One the rooms are on the 14-16th floor but the first lift only goes to 14th floor so you must change to another lift for 15th and 16th floors. Second drawback is the hotel is situated behind other buildings on a side road. Taxi drivers are not clear on the location of this hotel - you must get receptionist to write address in Georgian to hand to driver. Overall I would highly recommend this hotel. Will come back if ever in Tibilisi again.

    4
    « Good hotel nice stuff »

    The hotel is very clean also it is part of a commercial building ... it has fast wifi in every room and also the breakfast is good,the location is good and near to rustaveli street and the metro station is so close...after all it is good place for staying at...im sure i will stay at this hotel again.

    3
    « Hotel in an office block »

    To begin with the hotel was hard to find, even the local taxi driver had to ask for directions. When I arrived at the hotel I realised that out of 15 stories only the top two were actually the hotel. The reception is very dated as is the lounge/bar/breakfast area. On my second night I returned to the hotel to find there was no running water, when I called reception they told me they knew of the problem and that I may use extra bottled water at no charge !!!

  • 3
    « Bizarre, but OK »

    This is one of the strangest hotels I have ever stayed in. True, I arrived at nearly 4 AM and in my sleepless condition anyplace could have appeared strange, but this wins some kind of prize. It is situated off a main road, but there is only a tiny sign next to a McDonald's to indicate there is a hotel there. The taxi had to enter a car park and take a ticket, and then circled behind an an enormous white building and there was another small, dimly-lit sign on a building that did not look anything like a hotel. It looked like an office building, and that in fact is what it was. The check-in desk and the restaurant are on the ground floor but all the rooms are on the 14th and 15th floors. The room itself was pretty decent. Large, hardwood floor, decent-sized flat screen TV, sliding door opening onto a small balcony with a view of the city, bathrobe. No bathtub, just a very tiny shower stall. No washcloths. Bed and pillows were fine. Breakfast was merely adequate, but the service was friendly and the barman made a very good cappuccino (an extra charge for it but worth it). There is a very well-equipped fitness center in the basement: machines, free weights, etc. Location is OK. It's about 6 km from Rustaveli Square, so if you like to walk it is fine. Almost everyone I dealt with at the front desk wore a name tag that said "Trainee," and it showed. Efficiency and competence were shaky, as was command of English. If I didn't speak some Russian it could have been a problem. For the price I can't complain, but I probably wouldn't stay there on my next visit to Tbilisi.

 

Getting to the hotel ...

All directions
·From: East of city from airport Direct straight from the airport to the Airport street, turn left on Kakheti Highway and proceed all the way down till the end of the highway. Turn at the end of the highway and go down to Ketevan Tsamebuli Avenue, turn right and proceed all the way down to Nikoloz Baratashvili Bridge. Turn right on Estacade and direct straight towards embankment all the way down to Heroes Square, proceed to Kostava Street. Take first right after McDonalds® drive through and behind the Sports Palace you will see the Best Western® Tbilisi Art Hotel. ·From: West of city. From West entrance to the city you will first reach David Agmashenebeli Alley, continue straight until the e...

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