BEST WESTERN Hotel The Inn at the Fairgrounds,  Syracuse

4.0/5  - based on 257 guest reviews.
670 State Fair Boulevard, 13209-1308, Syracuse, United States - See map
+1 315 484 0044 +1 315 484 0045

Destination

Dates

Your room

> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • Restaurant
    Restaurant
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
See more
TripAdvisor Traveler Rating
based on 256 traveler reviews
See more comments >>
Photo gallery :
Enjoy delectable fare at Daniella's Steakhouse on site, or walk across the street from our Syracuse hotel to the New York State Fairgrounds, where your favorite treats can be found during special events. For those looking for a shopping trip while on vacation, the Destiny USA Mall is less than five minutes away. Whether you're here for business with Crucible Steel or here for a big event at the fairgrounds, a key location can help you make the most of your stay. Our Syracuse hotel is also a favorite for wedding stays, and we're happy to work with you and your party to ensure that the big day goes off without a hitch. Close to train and bus stations, it's easy to take advantage of the great public transportation when staying with us. The Turning Stone Casino is a must of a side trip for many vacationers, while a day at the Waterloo Premium Outlets is paradise for bargain hunters. If you're here for studies or an event at Syracuse University, you'll be in good company. Our spacious rooms are perfect for extended stays, and many students, faculty and staff stay with us year-round. Duck into the Rosamond Gifford Zoo for a special day the entire family will enjoy. Even if you have meetings with RockTenn or you're on a road trip, there's always time for a little sightseeing. Employees of Key Bank and Syracuse Energy Corporation alike stay with us regularly, and these guests especially enjoy the endless dining, recreation and shopping options nearby. Check out our Armory Square or stroll around downtown Syracuse to discover a new favorite boutique. The Museum of Science and Technology with an IMAX theater is a great destination for kids of all ages. Get a cultural fix at Everson Museum of Art or find out what's happening on the local university campus. There's always something fun happening near our Syracuse hotel. Book a quiet room at BEST WESTERN The Inn at the Fairgrounds and enjoy everything the city has to offer!

See rates and availability

 
Room 1

Guest reviews


in partnership withtrip advisor img
based on 256 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
81
Verygood
 
94
Medium
 
46
Poor
 
23
Horrible
 
12
Business Business 44
Couples Couples 65
Family Family 96
Friends getaway Friends getaway 29
Solo travel Solo travel 7
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN The Inn at the Fairgrounds,Syracuse
  • 5
    « Convenient w/ Great Food & Drink »

    Hotel is clean and close to the State Fairgrounds where we attended a trade show. Daniella's has excellent food and the bar there is nice. This was the first time we stayed on the property but have eaten there many times. It's always on point.

    2
    « Avoid if you are sensitive to smells. »

    The hotel itself was not bad, but from the moment we entered the lobby until we escaped the following morning, we were bombarded by an incredibly strong smell of air freshener, like some people over-use air freshener to cover up nasty smells. It was strong, pungent, and ever-present. We ran the air conditioning unit using fan only, thinking it would bring in outside air, but the stench remained in the room all night. They must use an air freshener in their entire system because we couldn't escape the smell anywhere in the building. It made us seriously question the cleanliness of the hotel because usually people overuse air freshener to hide unpleasant odors. This stench was AWFUL! Smell aside, it was an okay place to stay while driving through. In the future, we will never stay here again.

    1
    « Poor room service »

    I reported this incident on my departure but never heard back from inn staff. I came to stay for two nights. Since the housekeeping had come in while I was sleeping, I requested the lady to come later. She didn't speak English, so I called the receptionist, who said she doesn't know where housekeeping is, but will tell them to come later. Around 5pm, when none came, I called again, and she was rude. She said she doesn't know where housekeeping is. They could be upstairs, she doesn't know how to reach them. I told her we have no towels, no coffee, no soap. She was very rude and said to come to reception if I wanted anything. I'm disabled, so its hard for me to come and go again and again. Later, I called again to ask her if there is any food delivery service close to inn. Again, she was rude and said come to reception and take pamphlets. I came to reception, and on my way out asked her about housekeeping again. It was 8pm by that time and my third request. She said they left. I was very upset. When I told her its not right, she said its not her job to take care of housekeeping. My room was a mess and there were no cups, no creamer, no coffee. I even ran out of tissues. I couldn't carry a bunch of stuff to my room. So, I went to my room with just coffee which I had in the only available plastic cup that I had used before. I was very disappointed and while checking out told the morning receptionist about what had happened. You come to hotel and expect everything in order, but my experience was a disaster. The morning receptionist was a nice lady, who said she will report this, and I will receive a call from them and most likely 20% discount. Not that I care about the discount, but I feel an apology call or at least a follow up call of inquiry would have been nice. After spending $230, I think I deserved at least that much respect.

    4
    « Close to fairgrounds »

    I was in town for a horse show at the fairgrounds. It was nice that this was so close. Breakfast was less than average though. Coffee was good. I would recommend this motel to anyone. Very affordable.

    3
    « Be careful! »

    We called the hotel and made our reservation with a young lady. We told her we were seniors and she quoted the price. We agreed and made the booking. She emailed us our confirmation. When we arrived at the hotel, the manager at the desk told my husband that we were given the AAA price and INSISTED that since we were not AAA members we would have to pay more. He accused us of lying when we made the booking. My husband told him that we had not represented ourselves as AAA members when we booked and that we would find a room elsewhere. As my husband was walking out the door, the manager called him back and said he would honor our reservation price. This was nothing less than a shoddy way for the manager to try to get more money out of us. We don't do business that way and will never go back.

    5
    « Great location and affordable rooms »

    This hotel was conveniently located near downtown. The staff was friendly and very helpful. We had inadvertently booked the room for the wrong month, but the right day of he week. When we called for a shuttles is when we were told the reservation was for October and not September. They were still able to accommodate our stay. We appreciate everything they did to accommodate our stay.

    5
    « Syracuse visit »

    The staff are welcoming, friendly, and very helpful. The room was spotlessly clean as well as the lobby and grounds. It is close to the highway and downtown Syracuse. The breakfast was well presented and included lots of choices. We really enjoyed the make your own waffle station. It included eggs, sausage, cereal, juice, coffee, fruit, yogurt, toast/bagels, pastry. There was plenty to chose from.

    5
    « Great Place to Stay in Syracuse »

    We have stayed at the Best Western Inn at the Fairgrounds every time we visit our granddaughter, who lives in Syracuse. We have always been delighted with our stay. The Inn isn't fancy, but it is quiet, clean, and convenient. The staff is friendly and efficient. We also love the steak restaurant that is associated with the Inn. We plan to continue staying there every time we go to Syracuse.

    4
    « Weekend at the NYS Fair »

    This was a very nice place , it was as close as we could get to the fair. The staff Sue & Brian were so accommodating and friendly. They made us feel like we were part of the family even though we had only just met. Our room was very nice and clean . My only complaint is that there was no pool which I thought I had read but could have been my mistake. I would definitely stay again .

    4
    « In town for the fair »

    I called ahead to let the hotel know that I would be checking in at 10:15pm and they said, "No problem". In fact, I didn't have a problem checking. My room was on the first floor, and it was clean and quiet. Breakfast was good, and Sue was very helpful to everyone. I would suggest eating early (I went at 7:30am) since the room can get crowded around 9am. Checking out was a breeze at 9:15am, and I left for the fair in good spirits. I would definitely stay here again.

  • 2
    « Rewards member feedback »

    Room was comfortable and quiet. Breakfast was acceptable with real eggs. Unfortunately there were too few staff to provide efficient service and staff on hand were less than professional. Mildew on bathroom ceiling.

    2
    « Room Cleaning »

    8/2016 - Just stayed at the Best Western, The Inn at the Fairgrounds for a couple of nights. The room was decent, but I was disappointed. The room was not cleaned during our stay. The beds were not made and new towels were not delivered to the room. There was mold in the bathroom on the ceiling. When we came back to the room after being out all day, we asked the night clerk why our room was not cleaned. She told us that the cleaners did not come to work. She also called the manager and informed him of our complaint. She also indicated that other customers had the same complaint. When we left in the morning we walked by the cleaners on our floor, so we know that they did work that day. We complained to the manager the next morning when we were checking out. My husband and I got the impression that this happens often. The manager tried to blame us. In the end, he gave us $10.00 off the room. I didn't feel that was enough, but my husband assured me that we would not stay there again.

    4
    « In town for concert »

    Hotel is within walking distance of fair grounds and shuttle for Lakeview Amphitheater. Room was good and comfortable. Check was easy and front desk clerk good. Only bad point was checking it which was quick but the clerk working at that time definitely needed an attitude adjustment Quite rude. Luckily the morning clerk on Sunday check out made up for it

    4
    « Quiet & close to highway, fairgrounds »

    We stayed for 3 nights as we were in town to do kayaking & whitewater rafting. Hotel has great hot continental breakfast. 6-9am. Room is large. A/C little on the loud side & could not get the temperature right however the beds are comfortable & room was very clean. No major complaints. Restaurant within the hotel is fantastic!! Little pricy but well worth it!!!

    3
    « Hotel Amenities good - front desk not so much »

    The hotel was clean, great amenities, clean rooms, comfy beds. What I did not like was that the front desk receptionist was less than friendly. There was also a discrepency with a 3rd room (which I cancelled 5 months prior) on my reservation. The front desk tried to get me to give a credit card over the phone to pay for the room that I did not want to check in to as I had cancelled it. I did go to the desk with the cancellation number and cleared it up, but the clerk had more of I am always right attitude instead of what you would expect from someone who provides good customer service

    3
    « Over priced for one evening »

    I did enjoy the room but I did not approve of the double in price for the room due to a concert that was going on. The rooms were nice other than the fact the faucet was leaking all over the vanity. The shampoo and lotion were of actual quality products =D Yes I would return visit again but I would try and book it even earlier for a much better deal...

    3
    « Just average, good location for fair or concert »

    The location is great if you're going to the fair or the Amphitheatre. Parking on site, wifi worked well. The main floor hall smelled of damp old dog and unfortunately, so did our room. The AC seemed to just give off damp air and it was so hot out, there's no way we could turn it off. All our belongings were "wet" for 3 days. We did ask the young lady at the front (night shift, grumpy) if we could change rooms, we were told no, they're all the same anyway. The beds themselves were comfortable, the bathroom was clean and had basic amenities. Can't comment on breakfast as it ended at 9am promptly, so we never made it. The day we were to leave, they were banging on the door at 11am sharp for us to check out. Attached restaurant has good food, good bar and great service.

    5
    « Great Hotel »

    First time staying at this hotel across from New York State Fairgrounds. VERY NICE and convenient to our concert venue. Friendly staff, comfortable beds. Like having restaurant attached to hotel - great food and service. Would definitely stay here again, reasonable rates.

    4
    « Great hotel for when at the Fairgrounds »

    We stayed here for The Syracuse International Horse Show. It is 2 minutes from the gate to the fairgrounds. The rooms were clean and comfortable. Service was pleasant and efficient. We had booked at a higher rate and they lowered our rate to the current one without us having asked. That was a pleasant surprise. Als good steak restaurant on premises--Daniella's

    4
    « Nice Place »

    The hotel was clean, very close to the concert venue and staff was attentive. Our king room was quite large and the bed and linens very comfortable. There was very little noise in the morning from elevators and cleaning staff. The bartender at the restaurant in the hotel was fantastic as was the food. We would return there to see him!

  • 2
    « don't stay there for a concert »

    they more than doubled their rates because of a concert. we spent almost $200 for a dirty room in an old hotel. I can't wait until other hotels build near there and we will have choices for where to stay when there is a concert

    5
    « Great service & location »

    My cousin & I stayed here last night to attend the Hall & Oates concert at The Lakeview Amphitheater...super convenient location & an EASY 2.4 mile walk that took less than 45 to avoid the 2 hour traffic issue. Nicole at the front desk (last night & this morning) was one of the friendliest & helpful hotel clerks I've ever dealt with!

    3
    « Good location, clean rooms »

    This hotel is very conveniently located. If not familiar with the area, it's a little tricky finding it, but once you find it, the easy access to highways makes it a great spot. The Inn has an attached restaurant, Daniella's which has a good happy hour and dinner. I believe they are also open for lunch. Sadly, you're stuck with a very tired continental breakfast and staff that find keeping it stocked quite a nuisance. In fact, the only staff member I could find, at the front desk, made it clear that asking for utensils or anything else that had run out was annoying, particularly when it was within 15 minutes of the end of the stated breakfast hours. That said, the rest of the staff (those working the late afternoon, evening/night shift) are all amazingly friendly and helpful. I borrowed a few items from the desk and they were very accommodating. The room was clean, though there was hole in the bathroom door which they had poorly patched - not a deal breaker, but it does distract from the perception of the Inn. Finally, we did take advantage of a ride to the train station which was very convenient and appreciated (24hour advance notice required). All in all, a good stay, with a couple of minor issues that could be easily remedied. Morning service 0 stars, all other service 5 stars!

    3
    « Nice Hotel & Great Location »

    The room was very clean. Bed was comfortable and this was a great location which was central to most everything in Syracuse. Worth the cost! The restaurant had great food but the wait was way to long. This was because of all the locals and outside visitors coming in. If your a hotel guest don't expect food quickly. The staff of the restaurant were very nice however it was very noticeable that the regulars were helped before any hotel guests. A table of 4 men seated 10 minutes after us were served food before our table of 2.

    3
    « No Vending »

    I have stayed at this BW twice. I live about 19 miles away but when you travel for a living sometimes it's just easier to be at a hotel right near your dispatcher so I can sleep in. This BW is ok nothing fancy. There is a steak house restaurant attached, BUT main issue is good luck finding anyone who delivers there except pizza & sushi place. The hotel has NO VENDING you have to buy over priced items from the front desk. Place was clean both times, and both times everyone was friendly. I'm giving it an honest 3 out of 5 due to no vending, no pool, no hot tub, and before I forget both times there were women selling themselves in the hallway. Not Vegas style hookers either more like really nasty bad neighborhood ones. However since the hotel has always been clean it always been really nice to put out a decent breakfast I'm giving them three out of five. Not entirely sure I would be in a big hurry to go there if I had a family I don't think I'd want kids around the atmosphere but other than that it's a decent hotel.

    4
    « Great Stay for the Price »

    The motel was clean. The room was nice and the beds very comfortable. Have stayed here before and will go back. The only complaint l have is the check-in staff seemed very confused. I paid cash for 2 nights but when l went to check out it showed l only paid for 1 night but let $100.00 cash deposit for possible damages. The manager did clear it up however the staff needs more training on the desk.

    3
    « OK for a 3-Star »

    They have a friendly staff. Ther rooms were appropriate although bath towels were on the small size. The beds were too hard and uncomfortable, which, at the end of the day is one of the more important aspects of a hotel room.

    4
    « Great value »

    We stayed here overnight en route to New York City. The rooms were nicely decorated and comfortable with all convenient amenities such as fridge, ironing board, coffee maker, internet. The breakfast was included and was somewhat better than expected, since it included some hot items such as freshly made waffles, sausage, and scrambled eggs. There was a good variety, including fresh fruit. This hotel was an excellent value and provided exactly what we were looking for.

    4
    « Breakfast Not As Good As Before »

    Our family of four stayed here before. Our girls were competing at a dance competition hosted at the fairgrounds just down the road. Room was clean and comfortable. The hot buffet breakfast which was included was what we were looking forward to as it was good in the past. By the time we got to breakfast it was picked over fairly well, I had to scrape the last eggs off the tray. Needless to say, not much variety. I thought the hotel staff may replenish the breakfast items but that did not happen. Apart from breakfast, I would stay here again.

    5
    « bnydnr »

    Outstanding accommodations, coupled with the Daniella Restaurant "Best Little Steak House" in Syracuse. Largest Caesar Salad ever served. Easy access to highway, but very quiet surroundings. Will definitely stay again.

  • 5
    « Best Western Inn at the Fairgrounds »

    This hotel is clean and fresh and entirely non smoking. The beds are comfortable and the rooms are inviting. The breakfast is sufficient and the staff are pleasant and helpful. The internet works fine and there are extra outlets in the room conveniently located for recharging computers and phones. I definitely stay here again.

    3
    « Only here to sleep »

    Our stay lasted 2 days. Luckily, we only slept here. Evening reception was less than welcoming on arrival. She didn't have any company ID, name tag or corporate uniform. The parking information we received was erroneous, making us walk almost half way around the building . Our room smelled of stale cigarette even though the hotel is a smoke free property. The room was spacious and the bathroom was clean and well stocked with towels. Pillows were lumpy and uncomfortable. Beds were fine. The breakfast area was clean and the hot and cold choices were ample and hit the spot. We returned to the room late in the afternoon to discover that our room had been cleaned. This is where the oddness was evident. The pillows were piled one on top of the other on the beds. The decorative runner at the foot of one bed was bunched up on the floor. My daughter's 3 small stuffed animals were on a table by the window. She had left them on top of the fridge with her snacks. The telephone was still on the floor between the beds. We placed it there the night before to make room for a sleep machine. The sleep machine was packed away in the car while we were out. Wi-fi was spotty at times, otherwise fine. There was railway tracks outside our room. One train passed slowly and quietly during the night, it was not a problem. Other than the fairgrounds, there is a nothing nearby or in walking distance. Our stay was ok,just ok. Its location was convenient for our reason to be in Syracuse.

    4
    « Great "Bang for the Buck" »

    I live relatively close to the Syracuse area, so I rarely have a need for a hotel in this area. However, due to late night meetings followed by early morning meetings, I did decide to stay. I was pleasantly surprised by the fair price and the overall quality of the room and the hotel in general. A very good value!

    5
    « Great place no issues »

    Nice and clean, well kept room, friendly personnel, easy to get to right off the highway. Danielle's food and service was excellent. I do not enjoy having to write 200 characters. kddw'wgjriwrj'WRN[owhf' KND;jnb'KNMVR'lkwjkrtojw rgMWRPIGJWRPBJ prwgj

    4
    « Absolute value for money »

    Hotel rooms are clean and the staff are friendly and welcoming. Close to Destiny USA mall and downtown Syracuse too. Definitely recommend you to check this hotel out, I would go again. Great for family stay too.

    1
    « Will Not Make The Mistake of Staying Here Again »

    The staff was rude and unprofessional, save the attendant at check in. I was awakened by the housekeeping banging on my door. I was charged for two different rooms for the same night. And it wasn't changed until they were called and asked about it. Like the title stats I will not be staying here again. And couldn"t be paid to recommend them to my worst enemy. That's how awful it was.

    4
    « complaints about the help & absence of mgr. »

    State of the hotel & room was excellent. Had to take a cab to airport.The desk clerk had to call mgr. to get approval & he over the phone said NO. Had to be wishing 24 hrs. request. This was when we 1st. arrived & needed it for the next day. Besides, where is the mgr., at home. For $124 a night, I could have got cheaper accomodations & smiling people. Not all bad. The room was very nice, beds comfortable, excellent restaurant ,bad price.

    5
    « glad we made the change! »

    Our first time experience at the Best Western after staying at a different hotel for the past 5 years. We are glad we gave Best Western a chance, the room was cleaner, the staff more personal and the breakfast room was kept tidy. The breakfast itself was presented much better, not floating in grease or generic pre-cooked eggs. It was simple but very good. We travel to this area twice a year for business and will stay here again.

    5
    « Clean, quiet, good value »

    Room had decent amount of space (2 queen beds and 2 tables/desks plus a tv/dresser). Beds were very comfortable. Air conditioner/heater fan was a bit noisy. Bathroom had a large counter, more than enough space for our toiletries (family of 4 including 2 teens).

    5
    « Great hotel stay »

    We stayed for two nights and had a great experience. The rooms we large and very clean. The staff were friendly and accommodating. They offered a free breakfast which was nice. I didn't care for the beds because they were too firm. Overall I would recommend this hotel.

  • 3
    « A Soft Bed and A Dark Room »

    This hotel was conveniently located for all of my family members who were traveling from different places for a graduation. The rate could not be beat and I will bet this place is packed during fair week. The hotel is easy to find and right off the highway. There is ample parking and the property appeared to be in good shape. I had some trouble checking in. The woman at the desk just kept saying "Yes, Mr. [last name]. You are all checked in". When clearly, I was neither in my room nor a mister. Once she found a room for me, I had my key and was sure I was not paying for the person staying in the room intended for me, it was fine. My room was clean and comfortable. There is a restaurant and bar on premises which appears to be a very popular hangout for the locals. Free breakfast buffet was a nice thing I have come to expect from Best Western.

    4
    « Overall good, some personnel lacking in grace »

    Check in personnel had credit card system down for 3 hours and wanted check in to be delayed until they fixed it even though we had reserved 4 rooms month ahead and were staying for two nights. Rooms were clean but one faucet dripped and could be heard all night. Heating/fan system was noisy but all hotels have the same issue. Overall the rooms nice and location was were we needed it.

    4
    « good »

    staff was friendly,bed and pillows were very comfortable.room was clean and quite.parking was ample.breakfast was good with sausage ,eggs,pancakes,waffles,cereal,fruit,bagels,yogurt.everything was warm.overall nice place to stay.

    5
    « SU Game »

    Needed room for SU Game. Great Price and able to get room while others were sold out. Missed the bar open by 15 minutes though and that was a disappointment. Otherwise, well worth the money. Go Cuse!!!!!

    2
    « Room needs repairs, staff did not deal with noise »

    We stayed new years eve. A night you would expect people to be a little louder than normal. That being said. people were constantly going in and out of the 2 rooms next to us as I think a big party was split between rooms. After the new years we awoke at 3:00 am to screams as someone was locked out of their room. As we were on the 1st floor we awoke at 4:00 am to the sounds of someone getting sick outside our window. The staff can not be blamed for this, but I think that due to the location of this hotel it's more of a party place and not very family friendly. The room itself was clean however the tub was stained and looked bad, the coat hook on the bathroom door was pulling away and needed to be replaced. The beds were hard and very cheap feeling as you could feel the springs underneath you. All that on top of the noise led to a very unpleasant stay. I usually only stay at Marriott hotels and should have for this quick one night trip as well.

    4
    « Dec Visit »

    overall review is very good. Staff was very freindly and helpful. The resteraunt was absolutely excellent in boththe food quality and services. I booked this hotl location only because of the proximity to my work assignment. In the future i will book this hotel location for all visits to the greater Syracuse area.

    3
    « Recent Stay »

    Large clean rooms. However the plumbing messed up and our toilet overflowed causing water to come all the way out into our room from the toilet. Was quickly moved to a new room but was a major inconvenience.

    4
    « Quiet and pleasant stay »

    If you are passing through Syracuse to/from NYC, this Best Western is a really good place to stay. Rooms are comfortable and clean. Rates are reasonable as it's outside of the main town so long as there are no fairs happening. As it's quite remote (but good access to the freeway) it helps that the hotel restaurant is very very good. I'd stay here for this alone. Steaks are out of this world.

    4
    « Great motel »

    Very pleased with their service. Room was clean and had a good mattress to sleep on. Enjoyed our stayed. Don't miss their restaurant on site. One of the best we ever ate at. We really enjoyed the food and service.

    4
    « Reservation mix up »

    Moved to a one bed room after reserving a two bed room.Location on first floor requested high floor.Placed in a handicap room in a noisy location. hotel unable to switch us despite cheking in at 6:00pm. Have stayed here many times but rooms on the bottom floor are noisy. Staff are helpful but no manager available to handle the issue on our first night stay.Moved on our second night to the room requested on our reservation. No other problems but am leary of staying here in future.

  • 5
    « Great Stay! »

    This motel never disappoints me. The staff is wonderful always willing to go the extra mile. Room is clean and the beds are wonderful. The rooms are nice and quiet for a great sleep. This time we tried the restaurant which is fabulous! I had the chicken parm and loved it. So much food l couldn't eat it all. Can't wait to go back.!!!

    4
    « MY ANNUAL VISIT »

    I have business in Syracuse 3 days with 2 nights annually.I am very happy to say that this trip showed an improvement over last year.The hotel is being systematically upgraded including lobby and the rooms. Their desk personnel were friendly and very helpful providing written directions to a store where i could obtain emergency computer equipment and then helped me with the needed connections. The onsite restaurant, Daniella's, continues to be a 1st class restaurant

    3
    « Well Maintained, but Typical Best Western Issues & Smell »

    I'll start with the good: The staff was friendly (though I think we woke up one of the front desk attendants). They weren't very knowledgable about the area but did have a tourism book and some restaurant menus on hand. The building was well maintained. They were painting while we were there. Best Western needs to improve their hotel requirements. There's no rhyme or reason to their room layout. It seems they had someone - maybe a front desk clerk order a bunch of furniture from a catalog and then had maintenance randomly place it in rooms. Put a light near an outlet, a chair here, a table there?after completely re-arranging the furniture the room was more usable. It did not have adequate lighting. There is a smell throughout the building (especially the small fitness room!). The restaurant food was good, but it was very tight and had scented candles on the tables. The location is convenient to the fairgrounds, but really nothing else. There's very little to eat in a quick drive other than take-out pizza, take-out chinese and fast food. Breakfast at the hotel is free, but isn't very good. The mattress was like sleeping on a board. Housekeeping came at 4:00 pm. The bathroom could have been cleaner and the toilet seat was not attached well - also VERY loud.

    5
    « great hotel »

    My husband and I stayed here for an overnight stay on our way to another destination. We ate dinner at the bar in the hotel because the restaraunt was packed. The bartender told us this was a typical friday night! The food was delicious and the staff were frriendly and very hard working. Our room was pleasant and clean. I would definitely reccommend this hotel. It is super convenient to the highway too.

    3
    « Syracuse in the Fall »

    Very pleasant stay at Best Western The Inn at the Fairgrounds. Were visiting the area for family wedding. Staff very friendly and according to other guests, breakfast very good compared with other similar hotels (ie not all offer scrambled eggs!)

    5
    « October 27, 2015 »

    Excellent overall experience. The 2nd floor room was exceptionally quiet. Breakfast room was extremely efficient and orderly. Hot foods were hot, with plenty of scrambled eggs and sausage, hot and cold cereals, coffee, tea and milk, great toast and desserts.

    5
    « Nice hotel beds slightly on the hard side »

    Hotel very clean, room large with fridge etc. Breakfast 6 to 9 a little early if you are on holiday ! Food ok but no fresh fruit at 8.30. The staff friendly and helpful, restaurant part of the hotel very good for dinner but reservation needed or you could have a long wait.The food and staff are that good customers come from all around.

    5
    « Great Place to stay »

    Great, clean place to stay and the steakhouse restaurant was fantastic. I would recommend the Pork Ribeye. The room was very nice and clean. Front desk was very helpful. I will stay here again when I visit next.

    3
    « Good thing I was not spending two nights there. »

    Stayed at the Syracuse Best Western for one night on our way to Niagara Falls. You get what you pay for. Good Complimentary breakfast. Rooms are super clean and big. Free parking. Daniella's (the restaurant) is great - staff is great. No bed bugs. Room to improve The staff was completely thrown off guard when my Booking.com reservation didn't show in their systems. I had to suggest to call them myself to fix things up. The vault ceilings in the rooms are unusual and makes the rooms seem dark and gloomy The whole hotel smells, especially the rooms. Walls are paper thin, we could hear everything going on in the next room.

    4
    « Nice place with a good resturant on site! »

    Stayed here on business. Room was very clean, coffee pot and refrigerator in room, bed was really comfortable and room was quiet. Daniellas Steakhouse was really good. Located right in hotel. Service was excellent at both hotel and restaurant.

  • 5
    « Horse show getaway »

    If you are showing or have an event at the New York State Fairgrounds I would only recommend staying here. It is literally a minute drive to the fairgrounds and very nice and clean. The restaurant Danielle's or Daniella's is very good and is located in the hotel.

    4
    « Nice hotel »

    The employees were extremely informative about the area. The restaurant (Daniella's Steakhouse) was exceptional! The room was spacious, comfortable and we could almost see the lunar eclipse from our room!!

    4
    « Bang for the buck »

    All in all a reasonably priced place. The room was nice and clean and the service in general was very good. Value for your dollar. The only problem that we had was the plastic silverware which comes with the complimentary breakfast was placed with the eating side of the utensils up, thereby causing people to touch other utensils with their hands....... not very good.

    4
    « Very Close to the Fairgrounds »

    We had dinner at the restaurant attached to this hotel on a previous trip to Syracuse, NY so we decided to stay here on a recent business trip. It is located one minute away from the New York State Fairgrounds in Syracuse just off of an exit for Interstate Route 690. The room was quiet, a decent size and the bed was very comfortable. The place was clean and the staff was friendly and helpful. The parking lot is big and can handle small travel trailers. Their restaurant named Daniella's was even better this time than our last trip.

    1
    « Terrible!!! »

    Made my reservation back in June 2015 on BestWestern.com & went to check in on Sept 18, 2015 & they did not have me in the system!! The Hotel was full & the front desk lady called the manager only for him to say sometimes that happens with online booking. No apologies, no nothing! They called a dive of a hotel for us to stay in, which we had no choice but to stay as we just drove 10 hours with nowhere else to stay. Will NEVER go back to this hotel!! BEWARE!!

 

Getting to the hotel ...

All directions
·From: NYS Thruway (I-90). Exit 39 to I-690 East. Exit 7 Solvay/Fairgrounds. Make a right at the end of the exit onto State Fair Boulevard. The BEST WESTERN The Inn at the Fairgrounds is one mile on the right past fairgrounds. ·From: I-81. Take I-690 West to Exit 7 Solvay/Fairgrounds. Make a right at the end of the exit onto State Fair Boulevard. The BEST WESTERN The Inn at the Fairgrounds is one mile on the right past fairgrounds.