BEST WESTERN Hotel Karlaplan,  Stockholm

3.0/5  - based on 323 guest reviews.
Skeppargatan 82, 11459, Stockholm, Sweden - See map
+46 8 31 32 20 +46 8 31 32 21

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Coffee shop / restaurant
    Coffee shop / restaurant
  • Outdoor parking
    Outdoor parking
  • Safe deposit box
    Safe deposit box
  • Onsite laundry
    Onsite laundry
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TripAdvisor Traveler Rating
based on 326 traveler reviews
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The BEST WESTERN Hotel Karlaplan is located in the heart of the exclusive Ostermalm area. We offer old charm with modern design. Our hotel offers 101 beautiful rooms. Designs from Versace and with exclusive beds from Jensen will make your stay extra comfortable. All rooms are equipped with wireless Internet, cable television and telephone. You will find most of the best things to see in Stockholm within walking distance from our hotel. We offer free entrance to Vanadisbadet (outdoor swimming pool) for all guests between May 1 -August 31. Enjoy your stay.

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Room 1

Guest reviews


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based on 326 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
21
Verygood
 
112
Medium
 
113
Poor
 
57
Horrible
 
23
Business Business 96
Couples Couples 89
Family Family 42
Friends getaway Friends getaway 43
Solo travel Solo travel 44
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Hotel Karlaplan,Stockholm
  • 2
    « Dirtiest room ever.... Good location and ok prices. »

    I have never encountered such dirty room. Hair all over the bathroom and impossible to miss for the housekeeping staff. I booked a quite cheap room and for that price i dont except much but clean with a comfy bed was my expectation..... the bed was outdated and probably the worst i have slept in at a hotel.... How this hotel can be rated 4 star is for me out of this world....

    2
    « Ridiculously overpriced for what you get »

    I still cannot belive that I have paid the equivalent of more than 200 Euros for this small depressing, ugly bedroom with very basic facilities. This hotel clearly does not deserve its 4 stars. This so called "superior" room not only had the worst taste furniture, but also not even any drawer or board for cloth, Bathrooms amenities were 2 stars level at best. The only positive point, staff were very nice.

    3
    « Mixed Bag »

    I like these hotels which has a odd floor-plan and where can assume all rooms are different. The winding corridor to the room even has odd steps up and down... I got a small room in the basement with really high ceiling and windows high up on the wall facing inwards. A big plus was the window opened, so I could enjoy fresh air. The WiFi was free and fast. The room very clean. Now to the not so good: The bed sucked. It was very narrow and had all the support of a hammock. Need to be replaced. Power sockets to charge computer and phone where findable and accessible only by crawling on the floor. Not good. The small, but well appointed bathroom use these wall-mounted soap dispensers. I guess with shower gel for the shower. I really want a real bar-soap and separate shampoo. The surprise was the breakfast that was unusually comprehensive.

    3
    « Lack of cleaning made stay less favorable »

    Room not cleaned after previous occupant. As the hotel was fully booked this evening, the receptionist could not arrange for substitute. As a prepaid room with 3rd party agent, no partial refund was available either. Yet, hotel location is very good for my purpose of stay. I found the breakfast ok and the receptionist otherwise friendly and helpful.

    3
    « A good but small single room »

    Single room 1 night. The pros: Location, situated near Karlaplan subway station, the hotel is located in a back street of one of Stockholm's more upmarket inner city suburbs Östermalm. As such you can have a quiet nights sleep and still be within walking distance of the crowds. The room itself was neat and tidy adhering to a boutique style with lots of brass fixings, gilded mirrors, leather headboard and nicely framed paintings. Included in the booking, complementary wifi and a decent breakfast buffet. Basic features of the room include, a wall mounted tv, writing desk, tea and coffee making facilities, and a surprisingly comfortable bed, big enough to easily accommodate my 195cm frame. Not much of a view from my window but the window is big and the thick curtins are a nice touch. A small en-suite bathroom (shower/toilet/sink) with towels, hair-dryer and shampoo/soap provided. The cons: It's a single room as such you expect it to be on the small side, L shaped around the bathroom 2m by 3.5m where the bed is located. The desk and bedside tables look nice but the drawers are fake and do not function. There is no minibar fridge or safe and oddly no top sheet on the bed with the covered comforter insted serving this purpose. Storage space was a problem as there simply wasn't any, no cupboard, no wardrobe, no drawers, nothing but a wall mounted rack with hangers and a belted frame on the floor for the rest. Additionally I would have liked to have seen more in the bathroom, perhaps toothpaste, a toothbrush and some other small bottles of shampoos and conditioners (who doesn't appreciate the little bottles). Parking could be a challenge, the hotel itself doesn't have any but street parking is available if you can find it. I myself parked a street away and as it was the weekend it was free. The price was a little bit hefty for what you get but I gather this is more due to the fact Stockholm is an expensive city and the actual location of the hotel in Östermalm than the Hotel being greedy or trying to punch above its weight. I'd recommend Best Western Karlaplan for a single nights stay if you are after a quick, quiet and comfortable nights sleep, close to the city. But if you are considering an extended stay or want something more cosmopolitan then I would suggest looking elsewhere and paying a bit more.

    5
    « Great hotel, friendly staff »

    We stayed here for 2 nights. Staff were helpful and assisted us throughout the day and night. There is a kettle, hairdryer and television in the (a bit small) but nice rooms. There wasn't a wardrobe in our room but there was space to hang clothes. Breakfast was lovely. There was a range of cooked food, pancakes, pastries, breads and yoghurt. The location was pleasant. It's not right in the centre of town but is close to the underground and bus services. The staff were great and incredibly helpful. We would stay here again. Mary

    2
    « Not a 4-star--be warned »

    Clean is the only good thing about this hotel. It's not close to anything you'd want to be near, the rooms in the basement are like staying in a dungeon with no light, no bathroom amenities, a big staircase at the front entrance with no ramp for luggage (nor a bellman to help) and the front desk told us the wrong price for a taxi to the airport -- wrong by 70 Sek ($9). It's a fixed price and she didn't know it. Just horrible in every way.

    3
    « Small room, descent breakfast »

    Stayed here for business one night, usually stays at another hotel in the area but it was fully booked this time. The room was small and the breakfast buffet could include wider range of food. The service was okay, not more or less.

    2
    « Small room size not made clear »

    Beware of advertised room descriptions such as "Queen" bed, "Bed size 140cms". "Queen" in UK if not elsewhere usually means "quite big but not as big as "King". Bed size in cms is unlikely to be correctly interpreted. Old-fashioned very small rooms with small beds withl only about 45 centimetres space each side of bed to the walls.

    3
    « difficult to find »

    taxi driver had a hard time looking for the hotel. nearest train station is a 10 minute walk. there is a near shopping mall with lots of restaurants. check in and check out was smooth and fast breakfast has are basic wuropean dishes. wifi is strong

  • 3
    « Smallest room ever! »

    We arrived a little late to this hotel on Ostermalm in Stockholm. We checked in and went to our assigned double room. It was the smallest, even smaller than small ones in Paris! We are not teenagers anymore, and in this room one of us had to crawl over the other side to get into bed, you could not access the bed from both sides. The floor space was equally very small and we kept bumping into each other. Bathroom was OK, and breakfast pretty standard Scandinavian buffee style. I would stay again for the location which is perfect, close to the Karlaplan subway and walking distance to Djurgarden, but would definitely require a full size room another time.

    1
    « Sweden"s counterpart to Faulty towers. »

    If you want to experience how it feels like staying at Faulty Towers. Take your chance at Best(???) Western Karlaplan in Stockholm Sweden; rude staff, small but fantastic expensive rooms, outdated standard, swedish staff that does not understood neither scandinavian languages or english, bring your own breakfast if not you"ll starve.

    2
    « Lovely staff, but an insufferably hot basement room »

    My partner and I stayed here during a conference (this was a booking organised by the university), and we have nothing but good things to say about the hotel's staff. Everyone was friendly, and very accommodating (e.g. providing us with constant supplies of ice). Plus, everything was clean, the shower was lovely and the breakfast was very tasty. However, there is no air conditioning in the hotel and there was no way to open a window in our basement room, and the air was so hot and still that we felt constantly dehydrated and tired when we spent more than an hour in the room (and especially in the morning). It was about 18-22 degrees outside during our visit, so if you stay at the Hotel Karlaplan in colder months then the temperature of the basement rooms may not be a problem. We got an eletctric fan when we asked for it (though we were told they were in short supply), but even that barely made a dent in the temperature. I realize that there are other, more expensive rooms that allow you to open a window, but we felt our room was expensive enough to warrant (i) more space and (ii) circulating fresh air (though we should note that Stockholm hotels may in general be quite highly priced, so this may not be an issue with the Karlaplan itself). We don't have excessively high standards and often stay in budget hotels, but we've never had such little space/such an uncomfortable lack of air circulation in other places.

    3
    « Swedish anonymous »

    Hotel close to karlaplan and stadion metro stations. If weather is good, you can also walk to Stockholm centre. Personnel is also very friendly and welcoming. Breakfast is not bad, with possibility of having both a continental or a English one. Single rooms are very small so go for a double one.

    3
    « Main speedier lift out of order »

    OK Good location hotel if needing the tube connection 5 min walk very convenient but a walk is what I had to do everytime I needed to get to my 5th or was it 7th floor room as the main speedier lift was out of order 4 days into my 8 days there Breakfast was ok unless you got down 10 mins before they started to clear tables and breakfast was incomplete Had to asked alot of times as to what was what . Expensive for what it really was You need money in stockholm and I do mean money

    4
    « Good Location, clean room »

    We went here as family of 4 (2 adults/2 children) but my friend and her mum were also on holiday with us, staying in a double room in the same hotel. When we arrived we were before the normal check in time but the staff were happy to check us in and allow us to our rooms. Our family room was on the top floor and the only problem I had was the windows, there was no safety lock, meaning the window could open fully; a potential accident waiting to happen. the room was big enough. With four of us all in the same room, there is sometimes the issue of the room seeming cramped, but this was not a problem as there was plenty of room for a double bed, two single beds and room to move around without falling over each other. The breakfast was a buffet style with lots to choose from and eat as much as you like; it certainly filled our 2 children ready for a fun filled day. The website does say snacks as well, and while tea and coffee can be got from the machine at any time, the children were not allowed juice from the machine unless at breakfast. The hotel is within walking distance of the tube station and as we bought visitor passes, travel was free. The tram system was easy to use and got us all over the city. It was also in a quiet area meaning we were not disturbed through the night. We would probably consider staying here again.

    4
    « family hotel close to center »

    good location, close to Stockholm center , in the best and quiet city area, friendly and polite staff, excellent breakfast menu, but very small rooms, instead double bed room we got 2 single bed room in basement without any further explanation

    4
    « A good hotel with great location »

    I stayed here for two night and I got a double bedroom. The room was fresh and in a very good condition. Amazing heated floor in the bathroom (thank you!). The service was quick and kind. The breakfast is a bit different than at many other hotels in Stockholm. It has the most basic things you can think of, as well as pancakes if that's your thing, so it was a good breakfast, but don't expect the same "huge buffet-style" as in many other hotels in Sweden. I can really recommend the hotel.

    4
    « Convenient Location »

    The hotel is just a few minutes walk from the Metro and a 2o minute walk will take you into the Centre. There is also a decent shopping centre around the corner with supermarkets, Konditori's, bars etc. Also plenty of restaurants nearby. The hotel itself retains some "old" features including a lift, although there is also a modern lift to all floors. The breakfast is plentiful with a range of food including a hot choice. It can get busy though so be prepared to share a table. The room we stayed in was comfortable and clean although a little cramped and storage space was limited. For a couple of nights this was no problem. Bathroom again, clean and with all facilities. The staff, particularly reception were really helpful and gave some good information to help our stay. If you are looking for somewhere close to the centre and are put off by city centre hotel prices then this is a good alternative.

    1
    « Not worth it »

    I usually never take the time to review a hotel. When I do it's because it really was 100% or it was really bad. I stayed at this hotel because I got a good deal. However, I did not like the hotel at all. The hotel is in a good location but it is old. I stayed at a single so I'm reviewing single rooms at this hotel. First huge problem because I have to return emails and had calls from work was the terrible wifi connection. I believe it's due the location of the single rooms, the wifi most of the time had no more than 2 bars and it would just disconnect randomly. I was in middle of two calls and it disconnected so I just gave up on it. If you are on work here or need wifi I would not recommend staying here either, connection is slow and as I already mentioned will randomly stop working. Next was the size of the single. I have stayed at singles before but never this small. My dorm in college was larger than this room; even my walking closet back home is larger than this room. When I had to get ready in the morning I probably hit myself a couple times with something because there is no room to move. You turn around and you walk into the desk or the chair. My two suitcases take up the entire entry way. If you are claustrophobic I would def.not recommend staying in a single at this hotel. I really wonder how a large person would make it in this room, there is NO space at all! The room is so small that the bed is a step away from the window. Which made the room somewhat cold at night. I had to sleep with my sweatshirt on because I woke up shivering and yes, the heater was on. The only good thing about the hotel is the staff. They are all very friendly and helpful. These problems should be fixed if you are charging those prices for what you are offering.

  • 4
    « Good Standard Accommodation in Good Location »

    This hotel is in a really cool part of Stockholm, a short walk from plenty of restaurants and good shopping. You can't get away from the fact that this hotel is dated and tired with basic facilities and costs a fortune, normally a 3 star. My room was ok, but the bathroom was dated and basic. However, what lifts this up to a 4 star is the excellent staff, they are fantastic, attentive and very friendly. The breakfast was also great with plenty of choice.

    3
    « Utilitarian facilities close to the centre »

    I had to stay here as this was a last minute decision and there were hardly and hotel rooms available due to a medical conference. Rooms are small and it's in an old building. However everything is functional, clean and the breakfast is very nice. Quite an irritant that they did not allow me to check-in till 3pm despite my pleading that I had taken an overnight flight.

    3
    « Nice and quiet! »

    Frienldy reception. The room at the end of the corridor was ordinary but the bathroom was clean and tidy. Internet was kind of slow, but ok for basics. Location is excellent in a calm side street, but close to many places of interest and just a block or two from cafes and restaurants. Breakfast room and food was ok. I would consider using the hotel again, mainly to have a quiet place to rest when sightseeing in Stockholm.

    3
    « Nice location hotel »

    I have been there for 2 nights. BEST WESTERN is in a good location around the all nice nights clubs, easy acces to the parliament and so on, the lakes... Lobby was nice, In general room and bathroom were nice but the only problem I saw is that internet was highly slow, incredible. I hope they will fix it asap.

    3
    « Good location, ok hotel »

    BEST WESTERN Karlaplan Hotel is centrally located in Stockholm. I visited the hotel for one night during a short business trip. I arrived quite late and check-in was smooth. My room was located in a stairwell, which seemed quite odd. The room was small but still ok, and the bed was comfortable. The breakfast was ok, but not great. Check-out was also very smooth. I did not use any other facilities at the hotel.

    1
    « Small, dirty room. Breakfast boring and small dining room. Poor room service. You need to ask for everything. »

    DAY 1 (21:00 arrival) -room is very small (like L letter with about 10 sqm ? excluding the bathroom) -dirty carpet with hair of people/dogs (let's see if it is cleaned for a day/week) -no wardrobe or shelf for clothes, only 4 hangers and 6 pegs for jacket, trousers ? definitely not acceptable for 2 weeks stay -toilet paper was not available on the roller, you need to mount it yourself (forgotten by room service?) +kettle, coffee, tea, cups +comfortable bed +bathroom with hairdryer (will not use it) and warm hangers for towels +welcoming personnel on the reception desk was very nice, professional and helpful +WiFi is fast and no issues at all DAY 2 (first full day) -breakfast is ok but only 1 piece of cake for 4-star hotel? -pancakes were cold but you can use microwave available -only scramble egg, boiled egg, meatloaf and bacon for warm meals (no tomatos with cheese, no champignons) ? let's what next days show -guest are to clean after each other and return everything on tray to the trolley (probably as there is only one person for breakfast service (covering kitchen, maintenance and cleaning) -returned evening from city walk, asked reception for room with wardrobe/shelf ? no way! 4-star hotel does not have any room with room for your clothes! -dirty carpet still not cleaned +excellent and tasty orange juice +fresh salmon, variety of cold plates (cheese and hams) +great coffee +location is great, very close to T-bana, shopping mall and nice park DAY 3 -breakfast place (hall between reception and ?kitchen?) was so crowdy and occupied, it's too small to handle all guests in rush hours -different cake (ginger, french), but still only one -did not try pancakes, but still the same menu (especially the same warm meals) -feet towel on the floor was not replaced, just taken (let's see if it's back in the future) -TV channels offer is very limited ? to 10 channels only (BBC as international, no music, no CNN) -room supplies (coffee, tea, creamer, sugar) were not re-filled (asked reception for that next day morning) +orange juice was gone, but very fast replaced by kitchen stuff (this time two ladies on board) +warm floor in bathroom works and give you good feeling in cold city (this morning was +5 only) +fresh feet towel is back afternoon DAY 4 -dirty carpet still not cleaned -different cake (ginger, french, with jam), but still only one -breakfast place was very crowdy today ? thanks I woke up earlier, avoided 5 min stay in 7-8 people queue +I'm feeling really relaxed and rest after sleeping in very comfortable bed/mattress DAY 5-12 -dirty carpet still not cleaned even it was reported and it was not done till the check out -different cake (ginger, french, with jam), but still only one -breakfast place was overloaded on one day (Tuesday?) ? was waiting 5 mins for free table +used printer and computer in the lobby twice ? fast, reliable and no issue at all +received breakfast take away on the early morning check out (ordered day before) +reception personel was very nice and helpful during check out (invoice) +after many requests to fulfill the room supplies (coffee, tea, creamer, sugar), finally I got it as desired Thank you for stay. Wish NOT to come back to this particular hotel anymore.

    3
    « Recommended for Troglodytes and Moles! »

    As other reviewers have mentioned, the BIG problem with this hotel are the lower level rooms which you WILL be allocated if you book through most discount websites. We spend little time in our room, so it wasn't too much of an issue for us, although it was uncomfortably warm in the afternoon in mid-September. Not sure what conditions would be like in the height of summer or depths of winter....... Staff were friendly, the breakfast was very good and they rang the changes every day with different items added (recommend the salmon). They found us a kettle for the room when we asked and we had free access to coffee through the day. Reasonable value but you do emerge into daylight blinking and rubbing your eyes if you're down in the crypt!

    3
    « DON'T BOOK A CABIN ROOM!! »

    We made the mistake of booking a cabin room online. We sure learned a lesson. Our room was below street level. The only window looked up to the courtyard but was in a narrow passageway and could not be seen from the bed. The room was l-shaped due to the elevator shaft taking up almost half of the room. The Internet was abysmal. You could only get online when other guests were away from the hotel. Apart from feeling like we were staying in the dungeon the hotel was acceptable. The desk staff, especially Marie were very helpful. The breakfast spread was incredible and very tasty. The staff even gave me the recipe for one of the dishes.

    3
    « Visit to Stockholm »

    This hotel has a good location, but to a four star hotel I expected more. Breakfast was ok but the area is to small to the capacity of the hotel. The bedroom was small and a bit dark. In my personal opinion the bed was terrible to sleep.

    5
    « Very acceptable standards at a reasonable price. »

    I had pre-booked a twin de-luxe room and the hotel reception was able to greet me by name even before I had said who I was. There was a lift to our room (No. 505) two floors above reception and hotel entrance, which are both on the third floor. Looking at previous reviews, it would appear that Levels 1 and 2 house the cheaper single rooms which have received some poor reviews. Our room was spacious with sprung mattress beds which had additional 3" foam overlays on them. The bedding was an undersheet, duvet and two small cushion-like pillows each. The only criticisms of the room are that there is only a shower (no bath) and there are no cupboards or wardrobes, only an open rack with coathangers, on which to hang one's clothes. Our window looked out above the hotel entrance onto a very quiet cul-de-sac. When unpacking, we discovered a small holdall had been left in the taxi. The reception staff were extremely helpful in tracing the bag and getting it returned. Venturing outside, we discovered that we were just a two-minute walk from Karlaplan underground (T-ban). During the holiday we found that this was the best way to travel as overground traffic is very heavy and slow within the city. One can buy T-ban travel cards for various lengths of stay and these are recommended. One can also purchase a Stockholm Card or a Stockholm Pass both of which give free access to many of the tourist attractions and free and/or subsidised travel on tour buses and boats. We had purchased Stockholm Cards but did not feel we got full value from them (there just isn't enough time!) and would recommend "pay-as-you-go". You also have to go to the central Tourist Office on arrival to collect the Stockholm Card, which is inconvenient as even taxis cannot park nearby. Back at the hotel, there was an extensive range of items for breakfast, but do not expect a "full English". There is scrambled egg and to go with it are frankfurter sausages and small scraps of crispy bacon. There is also a wide choice of cerials, fruit, yogurts, ham, cheese, salad, toast and marmalade etc. It is a self-service buffet and there are machines to dispence tea, coffe and fruit juices. The drinks facilities are available free all day, but be warned, this is a tee-total hotel which has no bar! They do not serve dinner and there are not many resaurants nearby. However, a few minutes on the T-ban will take you to the Old City (Gamla Stan) which is much more touristy and full of restaurants. Beware that food and drink in Stockholm is quite expensive. Main courses average £20 plus extra for vegetables etc. A ½L beer is £6. If you want to eat cheap, large pasta dishes cost between £8 and £10. Summarising the hotel, there are higher class hotels in Stockholm if you are prepared to pay, but we found the Best Western very acceptable and not too expensive. The final plus; there is a guest's computer and printer in the foyer with internet access. We used it to obtain our return trip boarding passes.

  • 4
    « Decent hotel in excellent location »

    Our room was relatively small but comfortable. The bed was good, which is quite inportant. Breakfast was OK. Personnel was helpful and friendly. The hotel is ideally located, near Metro and busstops. Musea and other tourist attractions are either in walking distance or easily reachable bij public transport (be sure to buy a PT ticket for the durationn of your stay). Coming by plane, take the bus to the city bus terminal. From there take a taxi, for a short and inexpensive ride to the hotel. Check the official taxi rate, which is indicated on the yellow badge outside the car, since rates differ by car or company.

    4
    « Nice place »

    Nice hotel located in a great spot near the main places so everything is almost in a walking distance. When we came the hotel was fully booked so we took a big suit for the four of us, the receptionist didn't had the brain to inform us that the shower and the toilet r see through. It's probably amazing for couples or swingers but not for a group of travelers. Beside that everything was just great. Stockholm is the best. Recommended...

 

Getting to the hotel ...

All directions
·From: Road E20. Take Road E20/E4 and exit Norrtull/Roslagstull towards Gardet, Djuegarden. Follow the signs towards Karlaplan. The BEST WESTERN Hotel Karlaplan is located near the square. ·From: The subway. Take the red line towards Ropsten. Get off at station Karlaplan. Walk to the BEST WESTERN Hotel Karlaplan, approximately five minutes away.