BEST WESTERN Hotel Mountain View Inn,  Springville

4.0/5  - based on 334 guest reviews.
1455 N 1750 W, 84663-4901, Springville, United States - See map
+1 801 489 3641 +1 801 489 6959

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Free parking
    Free parking
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
TripAdvisor Traveler Rating
based on 336 traveler reviews
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Conveniently located just off Interstate 15 in Springville Utah, BEST WESTERN Mountain View Inn is the ideal lodging choice while in the Provo area. Guests staying at this centrally located hotel will be conveniently located near Provo City Center and just four miles from Brigham Young University (BYU) and the Utah Valley Convention Center. Business travelers will appreciate the hotel's close proximity to Spring Creek Industrial Park and East Bay Business Park, as well numerous national distribution centers. This Provo area hotel is also just a 30 minute drive from the world famous Sundance Ski Resort and the always busy Spanish Fork Fairgrounds. The BEST WESTERN Mountain View Inn proudly offers 55 smoke-free and spacious guest rooms each complete with HD cable satellite television with Showtime® and free high-speed Wi-Fi Internet access. Guests will wake each morning to a complimentary hot breakfast and daily newspaper. This Springville hotel's additional amenities include a seasonal heated outdoor swimming pool and hot tub, an on-site cardio fitness room and private business center. The BEST WESTERN Mountain View Inn is close to a variety of summer and winter activities including the Springville Museum of Art, Seven Peaks Amusement and Water Park and Sundance Ski Resort. This Utah hotel is the perfect lodging choice when attending various academic events at nearby Brigham Young University or Utah Valley University, Spanish Fork Fiesta Days, and Springville Art City Days. For superior customer service and a convenient location in Utah Valley, make a reservation at this Springville hotel today! Enjoy your stay!

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Room 1

Guest reviews


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based on 336 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
134
Verygood
 
84
Medium
 
54
Poor
 
37
Horrible
 
28
Business Business 45
Couples Couples 106
Family Family 114
Friends getaway Friends getaway 17
Solo travel Solo travel 27
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Mountain View Inn,Springville
  • 5
    « Best Best Western »

    My overall stay was very good, only complaint is that I could not close the outer curtains all the way at night. All the other services and accommodations were very good. The staff was very pleasant and friendly and the waffles were huge, lol.

    5
    « Great price, great room! »

    This is the second time I've stayed at this location. Great friendly staff. Clean room. Very nice room for the price. Tons of pillows on the bed which I love. Slept great. Will become my place to stop when I'm in the area.

    2
    « Mediocre »

    The room we had was pretty tired and weary looking AND not very clean. The lobby has been upgraded and so when checking in one has hopes that the rooms will be similar. However this was not the case. Disappointing to be sure as we often stay at Best Western Hotels and are usually very satisfied.

    4
    « Clean, comfortable stay for a reasonable price. »

    Stayed at the Best Western, Springville, UT for a night on my way to National Parks in Southern Utah. I just wanted a decent place to stay comfortably without much searching in the night and this hotel fulfilled my needs at a good price.

    5
    « Best Western, Springville Utah »

    Great place to stay. Restaurant, fuel within walking distance. Easy on and off freeway in either direction north or south. Lots of parking area and an inviting entrance to a well maintained building. A convenience store is also across the street to pick up snacks or munchies.

    1
    « Bad Customer Experience »

    The room was OK, in poor very condition in the bathroom: walls not painted in need of repair, dirty and had a musty smell. Reservation experience has been terrible. Double charged as well as Overcharged. Manager Mr Patel states unable to cancel, even though I stayed at the hotel anyways. Manager has yet to contact me and is never available when I call. After this experience I will take my business elsewhere and never recommend the best western brand to anyone traveling. I better off at the Holiday Inn next door.

    3
    « OK for the price »

    Overall, this is a pretty good place to stay. The person who helped me on the phone when I made the reservation was extremely unenthusiastic, and booked our name incorrectly. The gentlemen at the desk corrected everything is seconds and was very helpful. The room was clean and well stocked, quiet and comfortable. Breakfast was average, but filled us up. No on-site restaurant, so we ate at the Denny's across the street, which was average and well priced. It was a comfortable night, and we will probably stay there again.

    4
    « nice hotel »

    Good Value room nice and clean comfortable bed. free news paper on your door step a nice touch. Kurieg coffee maker in room much better than most hotels regular coffee makers. I will stay at this hotel every time I visit ths area.

    5
    « Good place to stay »

    The front desk attendant was exceptionally friendly and helpful. She helped me carry my bags up to the second floor, as this location does not have an elevator, (only 2 stories). The decor was delightful and the room clean and comfortable. I would stay there again.

    2
    « Lame »

    We were in a room that was very stuffy and the toilet did not work well. Management did not seem to care. The young lady that checked us in was very nice as was the lady in the breakfast room. the AC didn't work and you could not open the window. When I complained on check out, I was told since I booked through Expedia I could not get any type of credit or compensation. I visit Provo often and I will never stay there again. Like wise I will never use Expedia again either. Actually I did not know that my search engine had taken me to their site. LIVE AND LEARN. My wife went to Denny's across the street and they could not cook a hamburger. Nothing else in the area.

  • 3
    « comfortable but a bit pokey »

    we were booked and stayed for 3 nights. the hotel is easy to find just off the I15 and as our room was close to an outside door we could park within a few yards. the double room was small and we were constantly stepping over luggage. the bed was comfortable and we slept OK and the breakfast was adequate. I had to remind the housekeeper to make up the room at 3.00pm on our second afternoon there.

    4
    « Nice location, close to BYU, no traffic hassles »

    We had the room right off the lobby and surprisingly it's wasn't loud and noisey. 2 Queens were very comfortable. Nice spacious room but it could use an update. TV was great and we had no issue with remote or A/C. Lovely pool and hot tub at this location. Breakfast was good. Fridge and microwave in room. Bathroom was clean and average. Washer and dryer. Power went out during the time I was doing the laundry and the desk clerk refunded my money and paid for my second load! Beyond what was required. Free Daily Paper. Nice lobby with TV and sitting area. Plenty of parking. Close to BYU, beats going out to the highway and dealing with traffic.

    5
    « Good place to stay near Provo, UT »

    This hotel was convenient, clean, well priced, quiet and comfortable. Access from the highway was easy. The room was spacious, well lit, quiet. Breakfast offerings were tasty and more than just the basics.

    3
    « Better Value elsewhere »

    Overall stay not bad but room is showing it's age. Compared to other hotels, this one needs updating & newer furnishings. Some maintenance is also required to bring up to better standards. Price for value too high based on this stay & locations.

    5
    « Fantastic hotel for the money »

    Long story short, I really enjoyed my stay at this hotel. I travel a lot for work so I've been to a lot of places. To start, this hotel was recently renovated so the rooms looked as good as they do in the pictures. I've seen a lot of hotels that look mundane and rundown that charge the same price, so staying at this hotel was refreshing. I will be traveling to Springville very often for work so I will make sure to stay at this hotel again! Really happy with this Best Western, 5/5.

    1
    « Unacceptable Rooms »

    Arrived after 10 hours on the road. We received a double queen room. After unloading our things, we noticed that the a/c was not working. Called the front desk, and she came to see if she could fix the problem. She could not fix it, so she offered a fan. Not acceptable. Then she offered another room. We loaded everything back up and moved to a second room. This time the tv remote power button did not work And the a/c did not work. The desk clerk said most of the remotes don't work. But only the power button, every thing else should work. So I said, then I have to get up to turn the set off? She said, well yes. She then gave us another room. We loaded up for the second time, and moved to the third room. This time we didn't unload, and waited to see if the a/c worked, etc. A/C didn't work either. Desk clerk said that after the summer season, a lot of the a/c units don't work well and need to be reset. REALLY??? While the desk clerk tried to be accommodating, I expect much better from a Best Western. We ended up leaving. Drove down the street to the Holiday Inn Express.

    5
    « Perfect for summer getaway »

    I was here for a short time-only for the weekend-but it was an amazing stay and I would definitely recommend staying here if you're planning on making a stop in Springville or the surrounding areas. I got a room with a beautiful view of the mountains and it was very roomy and clean. Also the BREAKFAST IS AMAZING! They change up the menu everyday and make it fresh; we came on the days where they made French toast on Friday and biscuits and gravy with sausage on Saturday. And the customer service was excellent, everyone is super friendly and it's just a very inviting environment. Added this hotel to my list of favs for the future.

    5
    « Surprised it's only a Best Western! »

    My family and I are regulars who come stay at this hotel because it never fails to exceed our expectations. The rooms are big and spacious and it's consistently the perfect stay. The pool area has been recently upgraded as well so it's nice to spend time outside.

    5
    « Amazing hotel »

    Really enjoyed my stay at this hotel was very cheap and very comfortable! The employee were very kind and super helpful. If I ever stay in a hotel in Utah again I'll be staying in a Best Western inn!!

    2
    « Unhelpful Staff - Sub Par Accomodations in Springville, UT »

    This hotel is sub par at best. Highly uncomfortable bed/pillows and questionable blanket/bedding. No amenities. Unhelpful and unaccommodating staff. I would definitely try somewhere else. Staff is unprofessional and unhelpful.

  • 5
    « Very clean and spacious »

    Had a great stay here while driving through Utah. Clean, large room, very friendly and helpful staff. Only negative is that Trip Advisor said it had a restaurant on site and it does not. However, we got a good recommendation for dinner from the front desk and we're very satisfied. Lots of restaurants a couple of miles away.

    4
    « TIRED TRAVELER STOP OVER »

    I had driven 9hrs to get to this hotel. Very pleased to be greeted with a smile, clean room and restaurant right across the street. Disappointed that the pool was outdoors. The bed was comfortable, but the big pillows gave me a stiff neck. Have stayed in many BW hotels, usually there is a book with info on TV channels, but it was missing from this room. Convenient to the highway, busy truck stop across the way, but it was quiet. Good for a one night stop.

    5
    « Very Good »

    This place was very good. The decor was excellent as was the service. I felt like I was in in a Western Lodge with updated internet, TV and facilities. Loved the hot tub and indoor pool. Breakfast was well presented. Cookies and milk in the evening.

    5
    « Very clean and friendly hotel »

    This hotel is close to the freeway for convenience, yet it's quiet and has a very friendly and professional staff. It has comfortable beds, and the room is large enough to feel like you're not in a small box. In addition to the two queen beds, there were also two chairs and ottomans, which made it nice to sit and read without having to be in bed or on the bed when in the room. The breakfast was nice, with plenty of variety - with helpful staff on-site. The hotel was very pleasant in every way.

    5
    « Vacation stop over »

    Great place. Clean...we got the last room and it was a king suite! Hot tub with gorgeous view. Room was big and clean. Bed was ok could use some pillow topper but slept ok. Nice people. Huge tv on wall and tv by jacuzzi. Perfect time for traveling 700 miles that day.

    4
    « Great stay! »

    The staff were very friendly and the lobby was very pleasant. The room was spacious and the bed felt great after a long day of travel. Breakfast was a little different both morning and tasted good. The pool area was very nice and the relaxing.

    5
    « As always, a good place to stay. »

    Quiet, clean and well kept. Our family always stays here when we visit in Springville. We always stay with Best Western and accumulate lots of points. I just wish that we could use them here when we travel but using points isn't always an option.

    2
    « Disappointing room »

    The price was too high for the value received. The lobby, breakfast room and hallways looked nice and clean, and the breakfast was fine, but my husband and I were disappointed in our room. When I opened the rickety air conditioning panel door for A/C controls, the entire outer casing of the air conditioner fell off onto the floor. My husband was able to re-attach it. The sheets on our king size bed were more balled up and threadbare than the sheets my son brought home from his dorm after 4 years. The pillows were lumpy and unpleasant. There were stains on the carpet. This is what I might expect in a $75 room but not one for which I paid $107.

    4
    « Comfortable Stay »

    The hotel lobby and rooms are well appointed and clean. The bed was comfortable and the room a nice size. The shower was a cheap insert, that did not match the quality level of the rest of the bathroom and bedroom.

    5
    « Great hotel ! »

    I really love this hotel , always have a good time . Always have good food recommendations , and a wonder full breakfast have something for everyone , they even carry gluten free food . Pool and spa always clean .

  • 5
    « Great stay !! »

    Always an enjoyable fun time nice hot and served breakfast love able stay , and very nice pool and spa , the place never disappoints. The front desk is always nice and funny , always welcomes is with a friendly " hello " rooms ac is perfect !! Always cold and cool

    4
    « Very comfortable beds »

    Although the hotel is a bit aged, the beds were super comfy, room was nice and clean, great breakfast and friendly staff. I was greeted with a newspaper at my door on my way to breakfast. I would recommend this place. Price was a bit higher than I would have liked to pay but that's Utah for ya.

    3
    « Not up to Best Western standards »

    The first room had an a/c unit that made noises and the toilet did not flush. The second room had a broken alarm clock that went off at midnight and buzzed periodically until I unplugged it. The coffee maker was cheap and didn't work at all.

    4
    « I like this properity »

    I already gave a review on Staff member "Nikki" as our morning front desk check out staff. The location was good, the Hotel look and room cleanliness was very good and I just like Best Western as my Hotel choice !!

    4
    « All was nice (except for the interior painting job and artwork) »

    We have no significant complaints, but the interior painting job was obviously slap-dash. We appreciated the soap gel, conditioning shampoo and lotion in dispensers to save wasted containers and unused products. Staff was very efficient. Laundry room was clean and had a nice folding counter. Nice view of the mountains, true to the name (I'm not sure, but am guessing that all rooms have the view, given the layout).

    5
    « Get an upstairs room close to the stairs »

    We were initially given a downstairs room. I think this was to make it easier for us to handle our luggage because the hotel does not have elevators. However, when the curtains are open anyone walking by can see in the room, and when they're closed no sunlight can get in. We asked to be moved upstairs were we could keep the curtains open but still have privacy. The hotel was very accomodating and gave us a room close to the stairs and facing away from the afternoon sun/heat. This hotel is very close to the freeway, not far from Provo and Spanish Fork/Price Canyon, and across the street from a service station and Dennys. It's clean and modern (some of the workmanship in the bathroom should be re-done). I recommend this hotel based on quality, price, service and location.

    5
    « Best Best Western in a long time »

    I really liked this hotel. Friendly staff and a super room made the experience very pleasant. The location was pefect and tthe hotel was clean and the breakfast was also very enjoyable. I highly recommend this hotel.

    3
    « Quiet Room »

    While this Hotel looked great on the outside and has a wonderful lobby. This hotel room experience was ok for us and you could tell it was older an older hotel that had been repainted to try to update it. The items in the room looked outdated and crammed in the room with very little space for walking around. We had previously stated at 2 other Best Western hotels in California and Utah and there rooms were much nicer for a lesser price per night. However, the room was very quiet.

    5
    « An affordable comfortable place to stay. »

    We were traveling through and wanting to find a affordable and comfortable place to stay outside the big city. This was the place and when we pass through again we will come back. Great eating options nearby.

    5
    « More than a place to sleep »

    Hotel staff was courteous, personable and made me feel like I was home and not at a hotel. Definitely would recommend to friends and family, great location, easy access, looking forward to my next stay there.

  • 4
    « Perfect Rest Stop »

    The BW Springville is easy access off I-15 as you approach Provo, Utah. The outdoor pool and spa is amazing. The hotel is pet friendly. The staff is friendly and accommodating. The evening desk clerk directed us to an excellent restaurant about two miles from the hotel. The check-out desk clerk ran to the parking lot to locate me as I was leaving the hotel. He returned a credit card I had left at the desk.

    3
    « Showing its age »

    Stayed here for a few days in June. Location is good right off the interstate with a flying J across the street and a Denny's. The building is starting to show its age on the inside. Bathrooms could use a good cleaning including all the little corners. Tub has an insert and every time you took a step you thought you were going to go right thru the floor and it was very noisy. Queen suite was quite large. Breakfast was fairly good with the usual continental fare. Staff were very good. Parking for oversize vehicles with trailers was no problem. A little pricey for quality I thought.

    1
    « bad »

    We made reservations 1 week ahead. We had our daughter with us who was in a wheelchair. When we arrived the room was not acceptable. We left and called back for a refund on her room. We were told we could not get one we had to do it 24 hrs in advance We asked for the manager, they were gone for the weekend.I said I would cancel my payment on my card.She could not do anything about it. I asked again to talk to someone. Finally she found someone. We wanted a swim It did not open till 9am, by then we were gone. The air conditioner was so loud we did not sleep well the next night we turned it off and was hot. We have been disaponted with best western most of the year. We were treated so kindly at Holiday inn we will probably start going there now. Sorry but this was a very uncofortable stay. Larry and Linda

    5
    « Nice location off the I15 »

    We picked this motel because we wanted to be out of Salt Lake City airport area. The staff were very helpful after we lost a camera bag at the airport The rooms were clean and the beds were very comfortable

    5
    « Fantastic Front Desk »

    Hotel is clean and well kept. The front desk staff at check in were fantastic. Helped with some printing I had to do for work and couldn't have been happier to do it for me. I will be staying here again when I'm in the area again. 5 stars!!!!!

    5
    « Oklahoma Oklahoma! »

    We would reccommend this convientley located hotel with pleasant staff and comfortable rooms.Great variety for breakfast something diffrent everyday.Great pool and hottub for relaxing.Stay here every time we visit!

    4
    « Very nice new place off the road »

    We stumbled onto this place and it looks brand new. Very clean, the rooms were big with a nice comfy bed. We even did some laundry at it was very convenient. The breakfast was awesome. If you couldn't find something you like, you have a problem as they have everything.

    2
    « This BW needs some major TLC! »

    I often choose BWs to stay at when on road trips as I find them usually very clean and comfortable to stay in after a long day of driving. This one needs major updating of furnishings, furniture, plumbing fixtures, etc. Also perhaps with these improvements. it will be easier to keep clean and housekeeping will be able to do a better job. I wouldn't recommend this BW in Provo UT to any of my friends are family.

    5
    « GREAT HOTEL »

    The staff was great,room was beautiful,and the only thing we missed out on was the breakfast is only 6:30 to 9:30,and by the time we got all packed up it was 10 am.They had a very fast wi-fi.I really would recommend this hotel.

    4
    « 1 Night Stay »

    The room was nicely appointed with a refrigerator, microwave and coffee maker. The bed was comfortable with 4 nice pillows. The bathroom did not have a fan. Overall I had a pleasant stay. Breakfast was standard fair.

  • 2
    « Cleanliness »

    Room had dirty towels left in bathroom and Kleenex dispenser was empty on our first night. Upon a return trip, the next week, (we had already booked the room) there were urine markings on the outside of the toilet in the room. Not good.

    4
    « Famvac »

    Very spacious rooms size compare to many of the hotels we have stayed in past. Excellent staff, eager and willing to go out their way to make your stay more enjoyable and comfortable. Rooms were very clean and did not have any smoke odor or pet odor. We specially enjoyed the pool area which had new furniture and great place to sunbathe if you are into such a thing. Also the breakfast was very good which was prepared fresh daily and the variety were also good. We have stayed at higher brands of hotels in the past and their breakfast was not comparable to this one. I would definitely recommend this hotel to my friends and family.

    5
    « Great Hotel »

    Very comfortable stay here. Clean spacious rooms with very friendly staff that provides superior customer service. We all enjoyed the variety of breakfast here. We will definitely come back. This is a great hotel for a great price at a great location.

    4
    « Enjoyed my stay »

    I keep coming back when I come to town... Have been there a number of times and it is a comfortable routine to visit there. The hotel has direct TV and a nice spacious room. I would enjoy if it were a little quieter but I have seen worse. Its close to the freeway and easy on and off is a plus.

    3
    « Nice Place, but Needs Repairs »

    Plastic tub was screeching noisy, the AC was broken, but they replaced it the next day, the sink spicket is disconnected and loose, there was no bathroom fan, one exit door to the side of the hotel was broken and ajar, the toilets are old and have to be flushed multiple times to work, half the exercise room equipment is broken. There is no elevator, so if you have heavy bags, ask for a bottom floor room. Maids only came through half the time.

    5
    « Best in the Area! »

    If you are looking for a great hotel near a good area, check this one out. I've stayed here for 3 years, and they just keep improving things. The outdoor area around the pool and spa are clean and attractive. They had towels laid out on every chair, and have improved the appearance overall. Pool and spa were crystal clear and clean. When the rooms are available, I always get an upgrade here as a Diamond member.

    1
    « Not as nice as it looks on the internet. »

    Older hotel that is dated. They are slowly updating. Some rooms are very small. In the exercise room half the equipment was broken and couldn't get tv to work. I set the termostat at 58 degrees and the room was still very warm and made it hard to sleep. The best part of the stay is the morning breakfast, real scrambled eggs with a very friedly hostess.

    3
    « Met my requirements well »

    Just an overnight stay while traveling. Didn't try the pool, but it looked nice. Hotel is a bit older, but in good condition. Staff was courteous and very helpful. Breakfast was up to BW standards. Room was clean and comfortable but a bit dark. Had trouble finding a mirror with adequate light to put on my makeup. I had not previously experienced the soap, shampoo and lotion dispensers they had on the bathroom walls, rather than the little bottles. I liked the convenience and ecological aspects of these.

    5
    « Roadtrip 2016 »

    Great settings and awesome view. Staff very professional. Free wifi and continental breakfast. Dennys across the street. Kids and wife enjoyed the environment Would stay again in future trips. Check them out

    5
    « Stopped on way to Salt Lake »

    We stopped here on our way to Salt Lake City during our driving holiday in the US. We really enjoyed staying there, the staff were great and the room clean. There were lovely views of the mountain and we crossed the road to Denny's for dinner and that was also very nice with great food and a very friendly waitress. We slept well and then were on our way again. Altogether a good experience and a fine place to stop on a trip.

  • 5
    « Swimming Pool »

    This hotel was such a great surprise. The reviews weren't great but a friend said they recently renovated the hotel. I was blown away by how nice and comfortable the hotel is inside. Everything seemed to brand spanking new. The service from the front desk as great and they offered me a rewards membership that helped get me a $25 gift card. Best part of the stay was the outdoor swimming pool. We had it all to ourselves because they just opened it for the season. The furniture out there also seemed to be brand new. All of the day beds had pillows that matched the umbrellas so it looked very nice and modern. I can't wait to go back to this hotel and will make sure I refer friends and family there.

    4
    « PROBLEM FREE »

    A clean and comfortable place to stay with a friendly helpful staff.Easy access from and to the freeway with restaurants and a gas station right across the street.I stay here everytime I am in the area.

    2
    « so disappointed »

    we always use Best Western because we know that when we do, we will get a good nights sleep. The room, although it was deemed for pets, and we had 2 small dogs, had stains that smelled, all over the floor. i had to use an air freshener on the carpet to get rid of it. the condition of the air was so uneven and the heater was horribly loud. the door has light leaks around the whole thing. there is so much activity across the street. if we had known there was a truck stop there we wouldn't have booked somewhere else. the beds were uncomfortable and left us itchy. the grass around the whole front of the hotel was covered in dog poop. you can tell that no one had cleaned it up in awhile. it was the worst Best Western we have ever been in. we left very tired.

    4
    « A transit hotel, not a destination location »

    The hotel was sited just off the main highway and is also a truck stop location as well so there will be quite a few trucks moving in and out, this was not noticeable in our room but choose your room carefully if given the choice. Again choose an upstairs room as we had a herd Buffalo in the room above us. As for eating unless your willing to drive to a different location then the choice is only Denny's which a a typical food chain restaurant. They had an outside pool but this was closed as its still winter here at this time.

    4
    « BW Mountain View Inn, Springville, UT. »

    Nice facility with in room coffee, fridge, and other amenities that add to your travel experience. Quiet, easy access on and off the freeway, restaurant within walking distance, and vehicle fuel services across the street.

    5
    « A gem of a hotel! »

    This hotel is well managed and maintained - there was really nothing wrong with it that we could see. Bed was comfy, room was quiet. WiFi good. Everything very clean. Breakfast included eggs and sausage with salsa, fruit, cereal, etc. Location great, near the Interstate. Restaurants nearby limited, tho.

    2
    « Room was dirty »

    I'm not really into giving bad reviews but unfortunately the Mountain View Inn has earned one. For the record, over the last 8 years I've stayed at this hotel frequently while taking the annual commute to Arizona or Las Vegas and never had a problem. Things I generally love about this hotel: - the locations proximity to the I-15 - you can stay safely on the south side of SLC, continue south without fighting morning traffic - It's pet friendly - Great wifi - Across the street from a Flying J Truck Stop to fuel up for your trip - It's safe for a solo traveler Why the bad review? I travel with my dogs. I consider myself a very responsible pet owner, I clean up after them, they are crated in the room and I don't allow them all over the furniture. The room I was given during this stay was a pet room and it was FILTHY. The sheeted bedding was clean but the runner and blanket had pet hair from another visiter. The carpet and the walls were also really unclean and I've stayed at some questionable hauts. Definitely not the level of comfort I'm used to receiving from a Best Western property.

    3
    « Comfortable bed »

    Personnel great and the room comfortable with a good bed, furniture outdated/worn out. The breakfast was marginal with most hot items cold or missing. Microwave warmed everything great. Our dog loved the big room.

    4
    « Right off the freeway »

    Its a spot I have visited multiple times for work travels. Its conveniently right off the freeway and easily on and off the route. It has direct tv in each room and is a nice place to visit when I am passing through.

    5
    « Super Comfy Bed »

    Super comfy bed, clean room, hot breakfast and super nice staff. Nothing to complain about. The shower insert in the newly remodeled bathroom squeaks when you are in the shower. It was was no big deal for me or my husband.

  • 2
    « Don't stay here »

    Poor rooms, noisy. I had a room with the gym right next to it on one side and the laundry right across the hall. Between the treadmills and dryers, it was noisy. Also, they couldn't even print me out a receipt because "they didn't have any ink in their printer" and didn't know when they would get some.

    5
    « Clean and Affordable »

    This location is very convenient and right off the interstate. If you are needing to be south of SLC this is a perfect location to get anywhere quickly. Very clean and great breakfast. It is also one of the least expensive options in SLC. GREAT VALUE!

    3
    « Sad night »

    I have had better.You really do not want me to use all 200 characters. Best Western is a good brand. I have. Tub would not keep water in it so soaking was impossible. I've had much better rooms with this brand in other countries than in this facility.

    1
    « Better try a different place »

    Having stayed at this property several times over the years, and twice between last November and now, I can say definitely this is not worth the money they charge. Their maintenance program is completely ignored. Tub/shower faucet dripped, adjustable shower head didn't adjust, mattresses need to be replaced (they dip on the edge and almost throw you on the floor when you try to sit on them). Sheer curtains didn't close all the way, so for privacy we had to use the opaque curtains, which meant the low room lighting was all we had to work with. The breakfast offering was done very much "on the cheap", and quality of breakfast foods was quite low. There was snow and ice on the ground in high traffic areas from a recent storm that hadn't been cleared away. We had to be very careful not to slip and fall going into and out of all the entrances. It was as if no-one cared about the guests. Don't choose this location. You'll have a much better stay just a couple miles north in Provo, and will appreciate the value your money will buy.

    3
    « Night stay »

    This hotel is right off the freeway so that is nice. It is an older building which they've remodeled and you can tell they are trying to make it look nice. The walls are very thin and we could hear the people upstairs and next to us and people in the hall very well. It made it hard to sleep. We had some problems with them charging my card when they said it wouldn't be charged until check in but we got that settled. We didn't eat breakfast so I can't comment on it. I don't think we will stay here again. We love the Best Western in Lehi just about 20 or so miles north on I 15

    4
    « Escaping Winter »

    This hotel is an excellent location just off the interstate and about an hour south of Salt Lake City. There are restaurants nearby. The staff are very efficient and helpful. This hotel allowed my dog to stay and this is always a plus.

    5
    « Great Place »

    One of the best stays throughout our trip, whilst we were having issues with our future stays, their employees helped us solve the concerns and book the next rooms for the rest of our trip. The breakfast was marvelous as the breakfast attendant, kind and cheerful.

    5
    « Pleasant stay »

    We stayed at the Best Western for 5 nights December 16-21. The staff was courteous, friendly, helpful, and all aroud great. The beds and linens were comforable. The staff was very helpful in allowing family memebers to change rooms at no cost, due to a broken leg that occured while there. I am sorry I do not recall names, the staff member working the breakfast buffet was awesome. She was friendly, appeared to love her job, and greeted us every morning with a smile and how are visit was going. The food on the breakfast buffet was pleniful and changed daily. Thanks for a great stay!!

    3
    « A warm place in the winter »

    We were on our way home from staying with family for the Christmas holiday. Since we have stayed here before we knew the area. The outside of each room was decorated like a package and made for a very festive feel. The room was nice as were the people that greeted us when we came in late.

    5
    « Graet Hotel with frendly staff! »

    We stayed at the Mt View Best Western during a family Christmas get together. Very impressed, The rooms were nice with Christmas decorations on each door, Breakfast was AWSOME.. they had a huge selection that was FRESH, FLOVORFULL and well attended! Even had REAL scrabbled eggs ( most hotels have some Microwave pail yellow substitute) I travel extensively and stay in hotels almost half each year. This hotel is doing it right!!

  • 4
    « Best Western Review »

    clean, comfortable accomodations, rooms were well equipted and everything worked., Friendly staff, breakfast was OK this hotel is overpriced at $100, US. We will probably look around at other Hotels in the future.

    3
    « Good place if passing through »

    We needed a place to stay for a night and this was a decent price. Check-in was easy with no hang ups. The front desk staff was friendly. When we drove around to our room entrance, there was a lot of trash and cigarette butts all over. Wasn't the best things to see to start your visit. When we walked in the halls were nice and each door was decorated for Christmas! ??! The rooms were a little ran down and out dated. The walls in the bathroom were painted without being taped off so it looks very sloppy. The TV wasn't working right and when we called the front desk and there was a knock at our door, no lie, within 20 seconds. They fixed it right away. In the morning breakfast was good. Plenty of selection and the gal tending the breakfast station was great. I'd give the staff a 5 but the facilities a 2. If you're looking for a short stay this place will do.

    5
    « A perfect location »

    I was pleasantly surprised on how nice this location was. The hotel was very nicely decorated for Christmas including each and every room door. There was Christmas music in the lobby. I was glad to find on site parking for the truck i was driving and the trailer i was pulling. I wasn't worried about the parking because of the Pilot truck stop directly across the street would have worked also but there was plenty of room to park. I will make this a regular stop when I'm in the Salt Lake Area of Utah

    4
    « Great stop in Utah Valley »

    I have been there a couple times. The bathroom as a little small, and shower a little squeaky on the floor, but the room was comfortable and was glad to get some rest on a road trip for work. The room was clean and smelled fresh.

    5
    « A Pleasant Experience »

    We have family in the area and always stay here when we visit. The rooms are clean, the employees and helpful and pleasant. This time we traveled with family members who have dogs and they were very pleased with their stay as well.

    5
    « Very pleased with the accessibility »

    This handicap room was located on the main level & it was the 1st room right inside the door. So it was easy to get things taken into the room for my elderly mom. It was a big room with a nice king sized bed in it. It had several sitting options in it. There were 2 chairs and 2 soft benches.

    5
    « Excellent stay at Mountain View Inn »

    Very welcoming staff at registering. Small,talk and friendly attitude and even suggested a local restaurant with home cooked meals. The hotel was another hotel that had been restored. The room was very big and clean. Loved the whole stay.

    3
    « Ok place to spend a night while on the road... »

    We stayed here recently for a night while traveling to Montana. I would describe the hotel as average, room size was average, and our particular room could use some attention. Upon entering the room, the fragrant deodorizer was overwhelming to the senses to the point of being obnoxious. It appears an attempt was made to remodel the room at some point but the attention to detail and quality of work was lacking. The drywall work, patching, paint job, etc. seemed to be hastily completed with a sloppy appearance. The walls were thin so you can hear other guests closing their doors and walking down the hallway. There are exterior doors that require your plastic room key card to gain access into the hotel but the one closest to our room was broken which was inconvenient. Also, for some reason, there were no comforters on the beds? We were so tired we did not bother calling the desk and request them; we just wanted to go to bed. On the positive side, the staff were very friendly and courteous. This location is also pet friendly for an additional $20.00 and has a nice, grassy area to walk the dogs. The room was equipped with a microwave, free WIFI, and a mini-fridge which comes in handy. They had outlets available on the bedside table to charge your phone or laptops. There was plenty of parking and we did not have any issues with leaving our belongings unattended in the back of our truck. They also have a pool and a free continental breakfast that hits the spot before you get back on the road. On a side note, there are two gas stations located across the street so it's convenient for fueling up in the morning before heading out on the road. One is a Flying J truck-stop and the other a Maverick. This property is also conveniently located right off of the I-15 exit which makes it easy to find. All in all, if you need a place to spend the night and get some rest, this place will work but I don't think I would stay for much longer than that.

    3
    « My stay at Best Western on my way to Oregon »

    This hotel needs a facelift. It appears very old. The outside appearance is not attractive. The carpeting shows signs of wear and tear. The entire inside needs to be remodeled and the furniture needs to be replaced. The beds were just ok. The breakfast was very poor. There were no eggs and the only hot cereal was the instant kind of oatmeal. Hot cooked oatmeal would have been so much better. The location is great but I believe I stayed in the same hotel many years ago when my sons were attending BYU. The people at the front desk were very kind and helpful.

    3
    « Creaks and Slopes »

    I was surprised to find the exterior of the hotel did not really match the quality of the construction. As a newer building I expected it to be built more solidly. I had the upgraded suite upstairs but found more entertainment than comfort as I measured sloping floors and crooked walls, poorly designed bathrooms and floors that squeaked throughout the building. Not a bad hotel but I don't expect it will be around long simply because gravity is working against it.

  • 5
    « Very modern for a med size hotel. »

    From the moment I walked in I started to love the hotel. I have used this place in the past. The new lobby looks very modern and the updated rooms look a lot bigger then the past. Service has improved and i look forward to my next stay,

    3
    « Just OK »

    Housekeeping is lacking. Smears on all the tabletops. Long hairs on bed linens on both queen beds. Location is just off the interstate. The only close restaurant is a Denny's. But the people behind the desk at check-in and check-out were nice.

    5
    « Very Nice Stay »

    Front desk was friendly and efficient. Room was clean and comfortable. HVAC had setting that allowed for constant fan. Love this!! The only negative was the odd placement of a large chair as you walk into the bedroom area. Not real sure what the point was. Breakfast was average roadside fare but not bad. property was attractive. All in a all a really nice stay. Very quiet even though right next to interstate and populated area.

    5
    « Great Place for Snowbirds »

    We stay at this Best Western hotel on our spring and fall migration to California. The hotel is very clean with a good breakfast. It is an older hotel but priced accordingly. The staff is very helpful. There is easy access from IInterstate 15 and it is just South of the busy Salt Lake City traffic. i would recommend this hotel to my best friends.

    1
    « Bed Bugs!!! »

    Bed bugs!!! Stayed night of 10/24/15 in Rm 128. Woke to itchiness and found live bed bug and other bug remains/evidence in the bed. I put these in a container and gave to the front desk. Several red marks showed on my body immediately that morning, and several more bites have appeared since then, about 150 at last count. Due to the time I was in the bed (6 hrs max) and the large number of bites, I suspect a severe infestation. The hotel reversed charges and said they are following up on cleanup of the room. I am waiting for a copy of the initial bed bug report and resolution reports that the hotel promised to send me.

    2
    « Disappointing Stay at BW Mt. View Inn, Springville, UT »

    Nice view, convenient off the Interstate, room unfortunately disappointed: noisy air unit had to be turned off, noisy fridge unplugged; microwave, coffee maker and fridge all connected to the same extension cord, desk chair was in disrepair and bed sheets hadn't been changed :(

    4
    « Bad news, good news »

    Stopped for one night on our way to Moab. The hotel was clearly in the process of remodeling. The path we were directed to our room had lots of glass tabletops leaning against the wall. Filthy luggage carts were strewn about midst the mess, looking like they were possibly used for construction. We didn't use them. Having pretty low expectations by the time we got to our room, we opened the door to a lovely expansive redecorated space with a sitting area. The bathroom had the best herbal products I've ever found in a Best Western. The king bed itself was very comfortable, but we were surprised to find the sheets pilly and uncomfortable ? clearly we have a mix of old and new here. And there was a lot of highway noise. Next morning we found the breakfast buffet eggs to be really dry. The waffle machine left dirt spots on the waffles and there was no sugar-free syrup or even unsweetened cereal options. Seems the hotel is a work in progress and has the potential to be really great with some attention to details.

    4
    « First visit »

    Clean---close by I-15---restaurant across street is open on Sunday---Flying J fuel depo next door---quiet in room 135--- no elevators---Breakfast is very good for this caliber BW- staff very friendly and helpfull---I am returning in tree days---

    2
    « Poor Experience ... »

    Our expectations were not very high, since we had read other reviews online. However, thought we would see for ourselves. Since we were traveling with our two small dogs, we needed a room on the ground floor, which they happily provided. It was at the rear of the hotel, near the back door for convenience of their walks, etc. That's the end of the good ... our room keys did not work, either for the outer door to the building nor to our room. When we gained access to the building and our room, it smelled very bad and stale. The room was quite large, but that's about all. The TV remote did not work~needed batteries; the a/c made so much noise it was hard to hear said TV; the bathroom was really in need of rehab, in spite of the fact that an attempt seemed to have done recently. The caulking around the tub and elsewhere, looked to have been done by a young child. Or, someone who needed glasses. Quite a mess! Inside the tub, the drain needed repair (no plug for a bath), plus, the handle was about to come apart and had serious rust around it. Lastly, the bed...an attempt had been made for a new bedspread, but the rest of the bedding was shabby. There were many pillows, but they were all the same. No choice of different hardness or softness, etc. The mattress was not very comfortable at all. Thankfully, we had to stay over just one night. (We were traveling from one location to our home.) The location of the hotel is good, very near the freeway. Plus, they also accepted pets, which was a plus for us. However, unless I am assured that an extensive remodeling has been done, I cannot recommend this hotel, nor would I stay here again.

    4
    « Great overnight stay »

    Stayed here one night on our way to Bryce. Hotel was easy accessible next to the interstate. Looked like a fairly new hotel, lobby was modern and inviting. Receptionist very friendly. Room was big, nice beds, clean bathroom. Breakfast room was way too small for number of rooms in hotel. We had to eat in the lobby. Across the hotel is a gasstation and a Denny's.

  • 5
    « Traveling with dogs »

    What a refreshing change from other similar priced motels. Recently refurbished, clean, inviting & very friendly staff. Good variety hot breakfast. We even bought pillows. Bed was fantastic! Highly recommend.

    3
    « Great Location-Not the cleanist »

    This was a great area for a half way point from Tucson, AZ to Spokane, Wa. It was a good location with a Denny's and gas station right across the street. Unfortunately our room was one of the worst ones we have stayed at with Best Western. The room didn't even look like it had been cleaned after the last guest. There were stains in the bathtub that were easily wiped up, which means it wasn't even cleaned. There was a sticky substance on the bottom of the lamps and the desk lamp and whiskers were someone had shaved. The floor was sticky and needed to be shampooed. I decided to get new sheets from the desk, because I was worried that maybe even the bed wasn't touched. The front desk was helpful with this. I have never had a problem with BW before and am planning on trying it one more time on my way back home, hoping this was a one time occurrence.

    5
    « nice stay on trip to telluride with dogs »

    clean comfortable motel for road trip to telluride from seattle with dogs. Nice people, good breakfast, quiet, and a good place to let our dogs out. Rooms large and comfortable. Good internet service.

    3
    « on the road »

    We often stay at Best Western, this was a long day on the road and this motel was conveniently located, easy on/off interstate. Checked in at a930pm, quick and easy, room was comfortable for a "quick night" of rest. Heard a train early but it didn't awaken us. Alway glad for a hot breakfast.

 

Getting to the hotel ...

All directions
·From: Salt Lake City. Take Interstate 15 Southbound. Exit 261 on East 1400 North. Turn left at exit and make a right at first traffic light. The BEST WESTERN Mountain View Inn is on your right. ·From: Las Vegas, Nevada. Take Interstate 15 Northbound. Exit 261 on East 1400 North. Turn right at exit and make another right at first traffic light. The BEST WESTERN Mountain View Inn is on your right.
 

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