BEST WESTERN Plus Coach House,  Springfield

4.5/5  - based on 706 guest reviews.
2535 N Glenstone Avenue, 65803-4737, Springfield, United States - See map
+1 417 862 0701 +1 417 862 9797

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> Room 1

1 adult

 

Hotel advantages

  • Air conditioning
    Air conditioning
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
TripAdvisor Traveler Rating
based on 711 traveler reviews
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This Springfield Missouri hotel offers easy access to attractions such as Ozark Empire Fairgrounds, Midwest hospitality and generous amenities. You will feel right at home in the clean rooms with many amenities like flat screen television, a mini refrigerator, a microwave, free Wi-Fi, a desk and much more. Wake up each morning and delight in a complimentary full hot breakfast, including eggs, cereal, fruit and more. With easy access to Interstate 44, you can take advantage of being near an abundance of exciting attractions. Within just minutes of this Springfield hotel, enjoy the fun of visiting Animal Paradise Fun Park, Hammons Field, Killian Sport Complex and Jordan Valley Park. Be amazed and discover new things at area attractions like Wilson's Creek National Battlefield, Dickerson Park Zoo, Fantastic Caverns, O Reilly's Event Center at Drury University and Ozark Empire Fairgrounds. Those traveling on business are ensured a productive stay, as Kraft Foods, Brass Pro® Shop Headquarters, O'Reilly® Auto Parts Headquarters and the Missouri National Guard are all within minutes of this Springfield hotel. For more casual business meetings or some family fun, enjoy a Springfield Cardinals game at Hammons Field. With five colleges just minutes away, this Springfield hotel is the perfect place to stay while touring campus or visiting students. Enjoy the convenience of a delicious meal being on the premises at Ziggie's Family Restaurant. Many other restaurants, including Culver's, Steak and Shake and La Mission are all within a few blocks of this Springfield hotel. After a day exploring the area, you will be happy to head back to this Springfield hotel to relax in the sparkling outdoor pools. Get even more value out of your stay with access to an exercise facility, a business center, guest laundry, a playground and free parking. What are you waiting for? Book a stay at the BEST WESTERN PLUS Coach House today and stay near Ozark Empire Fairgrounds! Enjoy your stay.

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Room 1

Guest reviews


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based on 711 guest reviews
Certificate of Excellence
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NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
410
Verygood
 
194
Medium
 
50
Poor
 
37
Horrible
 
20
Business Business 125
Couples Couples 181
Family Family 250
Friends getaway Friends getaway 55
Solo travel Solo travel 56
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Plus Coach House,Springfield
  • 5
    « Charming place, super nice staff »

    I liked this hotel and wish we had been staying longer. The lobby was huge and welcoming and the woman who checked us in was really nice. She really enjoyed her job. Our room was very nice and clean. No complaints. For an old fashioned motor lodge type place, it was well maintained and felt very safe. We parked in front of our door. They had free laundry facilities which we did not use but loved the offer.

    5
    « Terrific stay »

    This hotel had the most comfortable pillows (and plenty of them) and bed I've ever slept in at a hotel. The front desk staff was helpful and welcoming; and the room decor was lovely. Great experience there. Can't wait to go again.

    3
    « Decent stopover »

    Usually can't go wrong with a Best Western while traveling. Reception staff very friendly and efficient. Rooms very standard and dated. However there were no blankets. Bathroom shower was fine but the bathroom itself was not clean-dust and dirt behind the sink . The main light switch also the fan was too loud. Nice fluffy towels. Antiquated non working heat unit. Very nice grounds, pet friendly. Easy access from 44.

    5
    « Great Hotel »

    Found this hotel on Trip advisor .I always stay at Hampton Inn but they did not have rooms. When i checked in the lady was very friendly. The room was good size very clean an the bed was comfortable.you park in front of your room so very easy getting luggage in. They have a nice large area to walk your dog.they had a huge breakfast biscuits with gravy eggs sausage potatoes.a nice large area to eat. It has everything the high price hotels have for half the price.

    4
    « Nice and Comfy »

    Stayed one night, November 12th. My kids loved it, it was their first hotel experience. Beds were comfortable, room was clean. Breakfast was good too. Had no issues. Will stay again when I'm down in the area.

    5
    « Great stay. »

    Nice classic one story morel feel with very well maintained grounds and rooms. Flat screen, fridge, microwave, coffee maker, nice towels, nice decor and plush bedding. Staff was friendly and helpful. For under $100 it's highly recommended. Best of 5 places I've stayed in Springfield.

    5
    « Beautiful and Comfortable »

    First impression was great! Fresh paint, good colors, attractive lobby with friendly staff. Room was also very attractive with more amenities than expected for the price. It's a motor court style layout, so you can park in front of your room. There are table and chairs outside for a nice cup of morning coffee.

    4
    « Good Place to Stay »

    The front staff was very friendly and greeted me the minute I walked in the door. They weren't just sitting around, acting like I was bugging them, which is a nice change. The room was clean and the beds very comfortable. The only problem was that the in room coffeemaker didn't work, but that's not the "end of the world". I would stay here again, if found myself back in the area.

    4
    « Nice place to stay, dog friendly! »

    We were in town for a dog show and just looking for a decent but inexpensive place to stay where we could bring a dog into the room. This was the only economical hotel/motel in the area accepting large dogs that didn't have alarming comments attached to it. Overall, we very much liked it! While it was hopping outside with people, we didn't hear a thing in the room. The beds were comfortable, the room was clean, and it was everything we needed. Only two things prevent me from giving it an "excellent" rating: 1) We showed up and found out there was an additional fee for the dog to stay. Honestly, while it isn't much money, I would like to have known that in advance. 2) It was busy at breakfast and there wasn't anyone stocking the area in a timely fashion. My mother and husband had gone to eat about 15 minutes before I did and mom had said something to them at that time about needing to stock. When I came down, there really wasn't much there and people were still pouring in. The staff was nice though, professional, and if I am ever in the area again I won't bother looking elsewhere--I'd happily stay again.

    5
    « Surprising luxury »

    The hotel has a very nice lobby and eating area. The beds have very nice linens and blankets, a thermostat instead of the normal knob on the window unit, and plenty of parking. The room was clean and modern and our breakfast was outstanding.

  • 5
    « Weekend with the Misses »

    Phil here again, took the Misses to Springfield for the weekend. I read plenty of reviews on this motel and they are true, it's a very nice motel. We stayed in the King Suite room, it was clean and up to date. The room has a patio door that opens up to the pool area. The room has a refrigerator and a DVD player. The bed was comfortable and the pillows were nice as well. Great location right of the Interstate, and the staff was very friendly. The breakfast was tasty as well, and plenty of variety. We will stay here again when we pass through town.

    5
    « It's like going back in time but with modern amenities »

    I love this quaint and charming hotel. It's on the main thoroughfare for Springfield just off highway 44. It's clean and the employees are friendly professionals with an eye toward great service. They are happy to recommend great restaurants off the beaten path. The place is clean and modern and smaller so you can park right in front of your room. Their breakfast was delicous and there was a variety of options. the WI Fi worked! I will always stay here when visiting my daughter at college

    5
    « Wonderful stay! »

    My husband and I found this hotel to be very clean and comfortable. The front desk staff was friendly and more than accommodating! The breakfast was more than we expected. Overall - a great experience!

    4
    « Typical for the $ »

    The hotel was great, breakfast the same as all the Best westerns but 'our fault' we got very lost listening to our GPS after seeing the Fantastic Caverns. We got there late, wanted a restaurant close, they suggested 'Alla' behind the hotel. It was the worst place I have ever eaten in although there were a lot of locals there, the staff was nice but it just seemed quite dirty. Back to the hotel, clean, comfy beds, our air conditioner didn't work well and I forgot to tell the staff in the morning, I would stay here again but get food to eat in the room

    5
    « Very NIce BW »

    Top notch hotel. Would recommend to anyone. Very clean, beautiful grounds, spacious rooms, MW and fridge in rooms.Near major highways, near several eating places and shopping. Typically good BW breakfast, good service. Comfortable beds. Overall a very good stay.

    4
    « Nice hotel »

    We were in Springfield for the Ozark Fall Farm Fest and stayed for 3 nights. It was just off of the interstate and close to a lot of restaurants. Nice, clean hotel with full free breakfast. For the price it was a decent hotel. No complaints.

    5
    « Great stay »

    Wonderful hotel, warm staff, comfortable room. The check-in was pleasant, and Mike was a great help. The room was clean, the bed was just right, and there was nothing but quiet. Exactly what we needed. Would definitely stay again.

    5
    « Hotel Stay »

    The bed was really comfortable. The kids enjoyed the pool. I enjoyed having a mini fridge in the room. The location of this motel is very convenient, right near the highway and near lots of restaurant options.

    4
    « Economical, Clean, Comfortable »

    Pleasant economical hotel. Have used this location multiple times when visiting our daughter at Drury University and have booked it for the family for graduation weekend. Clean, Comfortable and convenient.

    5
    « Pet Friendly Motor Court »

    We really enjoyed our stay in Springfield. We always travel with our Yorkie and have never found a more accommodating hotel. They had specific rooms for pet owners and a dog park in front of the rooms. The room was clean and the staff friendly.Thanks for making it easy for us.

  • 5
    « Best Night of Our Vacation »

    We did not prebook reservations for our return trip. I fee very lucky that we found this Best Western. It was the best value and most comfortable room of any stayed at. Staff bent over backwards to make our stay the most pleasant of the entire trip.

    4
    « Great stay, terrific breakfast! »

    This place is great! We have visited many Springfield hotels and motels, and this is the only one in town (so far) that offers real butter, real cream for coffee, and yogurt options that aren't just "Lite & Fit" (sucralose sweetened). We really appreciated the real food efforts put forth at breakfast. Not a ton of floor space in the rooms, but convenient to park right outside for loading and unloading, and color scheme is warm and welcoming. Lots of green grass in outdoor spaces and a small playground for the kids, in addition to a small outdoor pool. Playground could use an update, but at these prices, who's complaining? Enjoyed our stay, and would stay again. Quiet, friendly motel, convenient to everything in Springfield!

    5
    « Moving to California »

    While moving to California my husband and I spent one night at this hotel in Springfield, MO. All of the Staff were great. The rooms were in very nice shape, very clean and quiet. We needed to send some FAXES and had trouble doing so, but the Staff got it done! Very welcoming to LGBT persons!

    5
    « Great Experience »

    We loved our room the bed felt so good to sleep in, the pillows where great everything in the room was perfect. We have stayed at other places before. This one was a little higher priced than others, but it really was worth the price. We will defenetly stay there again.

    5
    « Great value! »

    Great value cute rooms! Great location to the highway, with several restaurants within walking distance. Wal-Mart right across the street if you forgot something. 2 small swimming pools and a playground for the kids.

    5
    « Nice Older Hotel »

    Very nice older hotel. Park right outside your room like an old time motel. The check in was fast and the young man checking us in was very polite and helpful. The room was large and very clean. Wi-Fi was very strong and worked well the entire time we were there. The room had a sliding door that lead to a nice patio overlooking the pool. All of the grounds were kept up very nicely. The breakfast was fair, nothing special but not that bad. Check out was fast and friendly.

    5
    « breafast »

    the food looked nice service was great but the food cook needs to be trained on how to cook well needs time with a grandmom and the food will be fine the person i saw cooking was clean and nice but youge she does care i seen that but just needs training b4 you lose customers

    5
    « vacation »

    Very friendly and helpful staff from cleaning personal to staff in the lobby excellent room condition.great hot breakfast it has a restaurant on site and is close to other restaurants shopping & fuel stations it is also BIKER FRIENDLY! I highly recommend this hotel!!

    4
    « Pet friendly - Park at your Door »

    Older Motor Lodge where you park right in front of your door. Well maintained, rooms were in very good condition. Pet friendly with a large grass area in the center of the property. Good staff from front desk to housekeeping. We will always stay here when in Springfield.

    3
    « my experience at the hotel »

    it was a good location, and the hotel has excellent customer service. The hotel its old, and the rooms smell like that, also the breakfast its not good at all. Even though that they have a good location, and that I would be back in Springfield, due that my son its studying in an university there, I would not considered this hotel again for my stay.

  • 5
    « Great Customer Service Still Exists? »

    We were greeted with a smile and Mike took the time to answer our questions and ensure that our stay was as comfortable as possible. We thought great customer service was a thing of the past. Mike, at Best Western in Missouri showed us that customers are still important to some. The hotel was clean and we felt safe. The beds were very comfortable! We would definitely recommend.

    1
    « terrible service »

    Last year we stayed here for the street machine nationals. This was our 3rd stay here. We like the location for the festivities at night and it is easy access. The rooms are comfortable and convenient. It is a bit pricey for the age of the hotel, but it works. We had 3 rooms. Our room with my husband and daughter, a room with a couple friend of ours, and another room with a friend and his daughter. We had reserved them all as they had not been in the past so we just reserved them all to make it easy on everyone. This year when we got here the couple of our group was given a room that was already occupied and they walked in on a couple sleeping in the middle of the afternoon when they used the key to access the room they were told to use. They were given another room. Then, all of our rooms had bugs in them. One of the rooms had them pretty bad, it just happened to be the ?new? room the couple that had been given an occupied room had. Bad luck so far. AS the weekend went on, we were having issues getting our rooms cleaned and towels, etc replenished. We had to call to get them several times and the trashcans around the property were not being emptied. We called and got trash bags to empty them ourselves as they were overflowing all over the place. All this being said, our stay was still pretty good as we enjoyed the company and the festivities and we understood they were kinda short staffed and they were sold out. Before we left, I went up and registered for the next year as I wanted a specific area. I was given our reservations and we headed home. 5 hours away. The event is coming up and for some reason I had a feeling I needed to check my reservation. Glad I did. It wasn't in the system. No worries, they still had 2 rooms we could get in the area I wanted. But, wait! Oh, Im sorry. You are on our do not rent to list. I can't rent to you. I asked them why, and they couldn't tell me. I waited all day today for the hotel to call me back as they said the manager would be contacting me and no one did. I called back 3 times. The third time I was told there were complaints about us last year and we were placed on the do not rent to list and she couldn't do anything. I asked what the complaints were. She said she had no idea and couldn't find out. Seriously? We didn't do any burn outs. There was no damage to our room. We didn't have any music. We kept to ourselves at the back corner of the property. To make things better, no one could explain to me why they cancelled our reservations and didn't say one thing to us. They had our phone number and our address and no one ever said one thing about a complaint about us while we were there or came and talked to us about anything we were doing wrong. They were just going to let us drive 5 hours thinking we had reservations and show up with nowhere to stay. I am still dumb founded at this situation. Actually, disgusted they would do this. I can't even answer to the complaints or find out if it was even us as they won't tell me what they were. Don't make reservations here or take a chance with your hard earned money. It isn't worth it!

    5
    « Adorable and clean »

    We loved our brief stay at the Best Western Plus Coach House. The place has such a cute theme and the hotel rooms were so pretty and newly designed. The complementary breakfast was wonderful!! Fresh fruit, eggs, bacon, sausage, potatoes, waffles, and more! They have a dog park complete with doggy bags to clean up after your pet.

    4
    « no problems »

    I think everything was good, we didn't have any problems. They said they had never seen the printed coupon from Travel Buddy it was a good thing I had the whole sheet with me otherwise I don't think they would have taken the coupon.

    5
    « Excellent pet friendly place to stay »

    We stayed here on a long road trip with our dogs. We were happy to find an actual "pet friendly" hotel as they are hard to find nowadays. Many places advertise as "pet friendly" but really are just "pets allowed" which are two different things in my book. This BW has a wonderful grassy area to take your pooch (or cat, I guess that happens?) to walk around in and they provide little baggies to clean up after they are done. The room was very clean and the grounds looked nice. The pool looked well maintained and the breakfast, while typical of many BWs, was tasty and hot so I couldn't complain. Overall it was an enjoyable stop for my familly, both the two legged ones and four legged ones.

    4
    « Surprise clean visit »

    Ended up here based on reviews for 1 night. It is a old school style where you park in front of your room. The property is clean with a definite emphasis on landscaping and friendly feel. With the hotel being a "Plus" property, the bathroom, shower etc... Have been updated with the latest fixtures. My only negative is when the TV Listings sheet does not match the TV. With 100 channels, hotels have got to figure a way to simplify how to find a channel.

    4
    « Cross country traveler »

    I chose Best Western Plus based on location and good online reviews. I was not disappointed with the facilities, room or price. I would, and did, check in at a Best Western Plus hotel again in the future.

    5
    « Favorite motel in Springfield, MO »

    I have stayed at this BW many times. The room and accommodations were comfortable as usual. This time of year I guess I was a little late at breakfast and was crowded enough that I was unable to make a waffle, my favorite part of breakfast. I will have to show up earlier next time. Convenient, clean, and comfortable.

    5
    « Best hotel beds on the trip »

    This motel was a surprising gem. The staff was friendly and helpful. We stayed in the king suite. I was expecting an average room but was surprised to find an updated room with the BEST beds. They were so comfortable. They had two outside pools(1 was not open during our stay) and a playground. Overall it was nice place to stay with our family.

    5
    « Tucked Away Perfection »

    Let me just say, we began this trip to my sons wedding in Springfield MO. with the daunting task of a 13 hour drive from Georgia. I didn't know if we could make the trip in one day so I had not made hotel arrangements for the first night so that we could stop at any time we needed. Unbelievably, my sweet husband powered thru and when we were about 80 miles away I called the hotel to see if they could accomodate us with 2 rooms for the night. Mike answered and said that was no problem, come on in and that he would do his best to match our expedia rate so that we wouldn't have to change hotels. So on we drove! The GPS took us around the corner from the hotel (it is located in an area directly off the interstate with lots of hotels). We were lost!! We called and sweet Mike talked us right on in. Mike was on the phone helping someone else when we arrived so Nathan took over, handled us very efficiently, matched our rate and handed us our keys! Thank you fellas!! Our first (very tired) impression of the hotel was that how sweet and retro it seemed. It is in a very busy area with a walmart not even a block away, but it feels very secluded, The pics on expedia really did it NO justice, Its one story and every room opens into the parking lot. There are lots of grassy areas, two small but wonderful pools and every room has a small sitting area outside the hotel doors to relax. It was very homey feeling. We opened our room, 221 to be exact, and were blown away at how comfy and well appointed the room was (especially for our rate)! The bed was big and comfy, the ac was super cold and we even had a recliner! Perfection!! We had a total of 8 rooms for the long weekend of festivities surrounding the wedding and we had lots of interaction with the staff. Kris and Lori took care of our rooms and they were helpful, kind and understanding when we had a question or needed even more towels so the happy couple could come swimming too! They were also very sweet to our teenage boys in room 328! My only complaint about the free breakfast is that it was so good you could hardly get in there to eat! Seriously though, scrambled eggs, sausage, biscuits and gravy, juice, cereal, breads, waffles and coffee were offered each morning we were there. Was it the greatest breakfast ever prepared....no, was it fabulous for a hotels complimentary breakfast....ABSOLUTELY! The manager (Jeff) said they were working on getting a more extensive menu when I complimented him on the breakfast, hotel and staff. This hotel and the staff were wonderful. I would highly reccomend them and hope that this review lets them know how much I appreciate their kindness during a wonderful yet stressful time. Thank you Best Western Coach Plus. Our stay could not have been better!

  • 4
    « Nice hotel »

    More bigger than the you can see in pictures, 2 large pools, playground, big rooms and good breakfast, the dinner area is small for the people who eat there at the morning . The staff is very helpful, clean rooms and hotel. I will stay there next time I visit MO for sure!!!

    5
    « Always Clean Rooms & Courteous Staff »

    Stayed several times here, rooms are always clean and the staff friendly & helpful. The breakfast looked good although we only got drinks. Our favorite part of this hotel is it is only 1 story so no one is ever stomping around above you.

    4
    « My Springfield plac »

    I always stay here when I pass thru Springfield. Staff is always helpful and pleasant. Inviting Lobby with fireplace and nice breakfast and breakfast area. Rooms clean. Located near restaurants, walmart, and other stores.

    5
    « Excellent place to stay! »

    We stayed at this hotel for 2 weeks. We were very thankful for all the nice touches this hotel made to help visitors. They have a nice washer/dryer (free!!!), two pools, nice breakfast, excellent staff, and great location ( Walmart across the road and quick places to grab meals). I was very pleased with out stay here and would stay again without a doubt.

    2
    « Disappointed... »

    The rooms are small and not for families traveling with more than two kids. We had to switch rooms upon arrival, because the first room was not cooled off enough by later in the evening. The mattresses in the second room were sunken in to the point that, we had to put pillows down the middle. The beds were not even made neatly a couple of days. The breakfast area was not large enough to accommodate all of the people staying, and there was not enough food ready to eat. The best part of the hotel was the staff at the front desk.

    5
    « Very nice stop on our drive to PA »

    My wife and folks, along with my two dogs, stayed here back in May on our journey from New Mexico to Pittsburgh and I have been meaning to lend a positive review ever since. You never know until you stay, but this hotel ended up being perfect for our group and were very pet friendly. They had washers and dryers on site which was handy because we were caught in a heavy downpour on our drive and my water resistant suitcase ended up being not-so-water-resistant and my clothes were soaked. The breakfast was good and there was good parking for our U-Haul towing our vehicle. We will definitely stay there again on our trip back to New Mexico in December; PS. we all thought the beds were SO incredibly comfortable and the rooms were clean. It was handy to have the doors open to the outside too so the walk from our vehicle to our rooms was quick and easy.

    4
    « I liked it »

    I really liked this inn. It was clean. Everything is updated. Only thing the tv kept going in and out. In addition, you could hear everybody when they went outside to their cars, but no big deal. The breakfast was great. The workers worked their butts off to keep everything in stock during breakfast. In addition, the lady at the front test was very friendly. Overall, the staff was friendly.

    1
    « DOnt stay here »

    Rooms not ready until late that evening (6:00) not cleaned properly or at all. Cleaning staff were either not trained or unwilling to clean rooms. Lady came in a made up the bed and left? Debris on the floor ..Breakfast was good if you like powdered eggs..

    4
    « good place to stay »

    nice hotel to stay at older but well kept. great breakfast. I stay in the suite. all ground level rooms. shower has a extra high shower head if you are tall. The TV needed replaced in my room and the front desk only had one person working at it and I think he was new as it took him a long time to compete task. He was very nice and professional just new.

    5
    « Very Pet Friendly »

    Stayed here on our way home from vacation. Pleasantly surprised with how pet friendly the place was. All of the rooms were on the first floor which was a plus since we had our dog. Nice green space where many people were playing with their dogs. Waste disposal bags and trash can conveniently located. Many of the rooms surrounded the green space. Excellent breakfast the next morning with many choices. We would definitely stay there again. Employees were very nice and friendly also.

  • 3
    « Great staff good hotel »

    Had a good stay. Room was a little dirty here & there but staff was outstanding. Breakfast was OK. Sausage, eggs, biscuits and gravy but no bacon. Vending machines available at the ice machine. Good food across the street and fast food nearby. WalMart & Kmart nearby too. Close to I44. Available patio suites.

    4
    « a welcome change »

    Well maintained motel where you can park in front of your room. Friendly staff and good free breakfast. Rooms were very clean and beds were comfortable. Swimming pool was clean. Well landscaped and maintained.

    2
    « Ants »

    When the housekeeper came to our room she said something like... I should not leave things our because it would attract ants. I had a cup with some water and a small amount of DP on the counter. I told her that I had always had sodas in places I stayed and this had never been a problem other places. It took too long to take care of the problem and the staff did not seem very concerned.

    5
    « Charming Motel »

    This was our first time to the Springfield area and we wanted to stay at a Charming Motel instead of a large hotel! This Best Western did not disappoint! Our room was clean and spacious, the bed was extremely comfy, and all the staff was very friendly! The free breakfast was ok but then again it was not why we chose to stay here. We love the retro feel of parking right outside the door of our room and having one of the pools so close by! While we only stayed overnight, we look forward to returning for another stay at another time! A stay at this Motel brought back great childhood memories of the single floor motel type establishments!

    5
    « VERY ENJOYABLE »

    Mike at front desk was very professional, efficient and had a great attitude. Room amenities were good, clean and in working order. Breakfast items were hot, fresh and nutritious. Would stay here again when in the area. Check out on day of departure was quick and efficient. Staff are obviously very well trained.

    2
    « Maintenance man walks into room »

    Maintenance man walked into my room after seeing me enter my room and shut my door, he never knocked or announced he was coming in. I screamed at him as I was walking out of the bathroom, told him this was my room get out. he kept saying he had a work order to unclog the tub. I never felt so scared in my entire life, he's lucky I didn't have a taser or I would have used it.

    2
    « Disappointing stay »

    My family has stayed here for years. It is the halfway point on our trip to visit family, so we stay at least twice a year. We have always found it a great place to stay. This year, we were really disappointed. The first room we were given smelled like smoke despite being a non-smoking room and it wasn't very clean. We asked for a different room and were quickly accommodated. The 2nd room, while cleaner, still did not meet our expectations of cleanliness. Plus, the bathroom (in both rooms) smelled like urine. In addition, there were ants. The people who worked at the desk were pleasant, but - compared to previous stays - not much else was positive. The breakfast didn't seem as good as previous breakfasts. And we missed the little things - cold bottles of water, friendliness of staff when we arrived early for breakfast (instead of being told, quite rudely, that breakfast didn't start until 7.) We stayed elsewhere on our return trip and were happy with that decision. We will miss the good location (so convenient off of I-44 and across the street from Wal-Mart for easy shopping when needed) and the queen size beds, but we found a cleaner, more customer service-oriented motel a few miles down the street that will be getting our business from now on.

    5
    « Friendly staff and very clean hotel »

    If you are looking for a posh, fancy place this may not be the one...but it is updated, clean, and has a very friendly price and staff. Room just like those down the road that is double the price. Handicapped room was superb! Definitely will use again if I go to Springfield

    3
    « About what I'd expect for what we paid »

    Empty toilet paper roll, things on floor, stale smoke smell in room and faint urine smell in bathroom, maybe housekeeping skipped this room? The woman at front desk was super nice and helpful, so that was nice. Would have given it a lower rating but my family thinks it's not too bad so maybe I'm imagining the smells. I've been in worse rooms in my life. At least we didn't pay much for the room.

    4
    « bowling tournament »

    we had 3 rooms for a bowling tournament. Cute old time one level motel with 2 swimming pools and grassy area. lots of restaurants on Glenstone ave. close to interstate but not close enough to hear the cars.

  • 3
    « Great service/ poor mattresses »

    Like the staff were kind and well trained. Workers cleaned well. Not enough soap given for a family of four. I did need to ask for the room to be cleaned 2xs. Seemed a little confused as to who was supposed to clean. Breakfast was great. Rooms were clean. Bathroom had a few bugs- rollypollys. Mattresses too old and worn out. They sunk in the middle. My family was with me. I weigh 210 and my wife weighs much less. Both beds had this problem. I slept with my head at the foot of the bed to balance it out.

    4
    « Quaint and clean »

    Clean and nicely sized rooms with vaulted ceilings and ceiling fans. Well maintained property with nice landscaping and 2 small pools. Pet-friendly, which is very important to us. Good amenities. Definitely recommend!

    5
    « Very Nice »

    Was a one night stop over on our way home . It was around 5 in the evening and thought they might be full. However, the girl at the front desk was very nice and told us they had room. She was very friendly and helpful even when it came to a place near by for dinner. The room was emaciate the beds very comfortable. Would stay again.

    5
    « Great Place to stay! »

    I read the reviews of motels in the area and decided to try Best Western. I wasn't disappointed! The motel was one of the nicest that I have stayed in. Courteous staff and big clean rooms. Each room has it's own parking, which I really liked. I plan on staying here again if we are in the area overnight.

    5
    « Great Place to Stay! »

    Check in was amazing! Girls were super friendly and helpful. Breakfast great! Pool grand! Beds good! Near a lot of places to eat! We really liked this Best Western! Made us feel right at home! Kind of like a home away from home. Check out was fast.

    3
    « Frequent guest at this hotel - disappointed »

    For many years, this has been my go-to hotel in Springfield. Even when I should have long-since given up on them, I kept coming back - when a maintenance malfunction left my room door not only not-locked, but actually standing ajar for an extended time; and again, when management ignored a fairly serious injury I sustained on and as a result of their property, still I over-looked and made excuses and returned. The rooms have always been very comfortable, and the breakfast exceptional, the price pretty good, and the staff friendly and welcoming. I knew that if your room is too far from the lobby, the wireless connection is slow and boggy and requires to be reset frequently, so I always requested a room within good wireless range. My recent experiences at check-in lately have left me walking out of the lobby angry, muttering, and in need of an attitude adjustment before I get on with visiting family, though. I can't put my finger on it, and perhaps it is me, though it does not happen with any other hotels I stay at - even if there are problems, it is almost always cordial. The staff at this facility in the past couple of years has seemed to come with extra attitude, and my daughter, who's stayed with me sometimes, has noticed it, too. On this stay, I'd made a request for a room near the lobby (and wireless), and during a nice, cordial telephone conversation with desk staff earlier on the day of check-in, that request was verbally acknowledged; however, at check-in, I was given a room at quite a distance from the lobby. I told the desk clerk that I'd requested a closer room, and she denied that there was any record of that request, and informed me that she could not accommodate my request. That, and the attitude that came with it are within the realm of not-noteworthy if it happens once, but I find myself leaving angry from the check-in encounter more and more; and, like I said, this doesn't happen at other hotels, and my family members are noticing it too. By the way, the wireless connection was slow and boggy and required to be reset frequently I have quite a few points to use up with Best Western, and I may stay at this property again in order to make use of those points when I visit family in Springfield; but I'm reluctant to give them my money again, and that makes me sad. I like the location, and have liked this place quite a bit in the past. I have been, as a matter of fact, quite a loyal customer, but I don't like having to talk myself out of being angry and feeling petty, and that is what I've had to do with recent stays here.

    2
    « Too Expensive »

    This hotel is outdated and not cleaned very well. It should be closer to $60 not $90. On the plus side the staff is friendly and the location is good. The breakfast was not great but not terrible either.

    5
    « Holly And the staff were amazing »

    Absolutely unbelieable curtious staff and the breakfast was perfect. Holly was a great insperation to all of us and Best Western is lucky to have her.I recomend this motel to anyone. They truly work hard to keep us happy.

    3
    « Cleaning service not so clean »

    Got to our two rooms. Had old time chandelier lights. Kids thought kind of retro funny motel living. All was okay. Came back to room after all day outing. Said they couldn't make up beds bc left a blanket or pillow on it. Didn't take out trash. Didn't empty ashtrays. Didn't wipe out tub or shower. Basically did nothing but bring new towels. AC worked well.

    5
    « Cute little place. »

    I had a nice, comfortable stay. Everything is clean, staff is nice and friendly. Continental breakfast was good enough, eggs are powdered though. There's even a pool and a very cute retro playground. There is also a restaurant in the parking lot that you must check out. Overall I would definitely recommend this hotel and would return :)

  • 5
    « Perfect location »

    This is a lovely Coach House to stay at. Functional, clean and modern which is all you need for a night away. Breakfast included. Lovely friendly staff in Breakfast room and also on check-in desk. Also has a swimming pool on site. Highly recommend.

    4
    « Decent room for the money »

    The staff was very friendly and helpful. The king size bed was comfortable, and the little sitting area outside the room was nice. Water pressure in the shower was lackluster, as it is in most hotels these days. My only real issue was the overuse of extension cords.

    4
    « NSRA Weekend »

    Have stayed at the Coach House for the last 15 years for the NSRA weekend. Before that I stayed there when I traveled representing a men's shirt mfg. I thought at the time the Coach House was a value and was easy to get to off of the Intestate. I used my room as a showroom to show my line.

    4
    « Review »

    The Best Western Coach House is in Springfield Mo. is a very accommodating inn with excellent service and great location. The rooms are quiet even though the location is close to the interstate. The cost included breakfast isl above average and there are good restaurants in the area. I would recommend it to anyone.

    4
    « Trip Home »

    Hotel was nice. Rooms were good, could have been a little cleaner. Staff was great. I would stay there again... The breakfast bar was ok. The biscuits and gravy were just that. Not much sausage in them. Some fresh fruit would have been nice also. The grounds were well kept, and the style of the room was older, but nice.

    5
    « Stay here! »

    This was my first time to stay here, but I will definitely stay again when in Springfield. Nathan & Michael were very friendly upon check in. I asked them to help me find a nearby, locally owned place for dinner, and they were very helpful. This is one of the few remaining hotels that still has smoking rooms. Since it's a "motor court" arrangement with separate air conditioning, that should not be a problem for you non smokers. Since it's the old "motor court" set up, you pull right up to your room and unload. There's a porch over all the rooms. Each room has an outdoor table and 2 chairs under the overhang, so you can sit outside when the weather is nice. The bathroom has a little cabinet in which you can store your toiletries. I liked that feature. Most chains now have vanities on which you have to store them. This Best Western has a pedestal sink, so no vanity, but a nice little cabinet. My room had a nice ceiling fan, which I appreciated. They offer a nice hot breakfast. I enjoyed the scrambled eggs, biscuits & gravy, and sausage. And the breakfast potatoes were delicious! The hotel sits on a hugely busy four lane street, but my room (facing that major artery) was very quiet. They must have done some amazing soundproofing. If I had to offer one complaint, it would be about the pillows. There were 4 pillows on each bed, and all of them were VERY fluffy, I tend to like a rather flat pillow. By the time I got ready for bed, I was too tired to call the office and ask for a flat pillow. But I bet they would have obliged. Love this motel! I'll go back!

    4
    « Great place for a late night »

    Super clean , inexpensive , old school motor court hotel . If you're traveling and need a place to crash and get on your way the next morning it's perfect . Close to the interstate , look up the cheapest rate on the net and the front desk will match it .

    3
    « Room 230 - A Problem »

    During this visit, we stayed in room 230. It's probably about one city block from the lobby. It had only one queen size bed that was squeaky, the mattress had a concave shape so it was uncomfortable for two to sleep on it, and the fitted sheet came coming off while in bed. The tub did not have any grab bars. The shelf in the bathroom to hold your toiletries was small. The full hot breakfast offerings included scrambled eggs, sausage/ ham, hash browns, waffles, Folger coffee, yogurt, fresh fruit, breads/rolls, and bottled water. Overall the property while dated is well maintained.

    5
    « Well worth staying »

    Clean updated rooms. Friendly staff. Good breakfast..excellent value..stay here if you are passing through. Beds are comfortable and plenty of pillows. Grounds are landscaped well lit at night and clean. Has nice pool and even a playground for kids

    4
    « Great Place to stop on a Road Trip! »

    We were driving from Wisconsin to Dallas. This motel is a quick overnight stop. Right off the highway, you can park in front of your room. Quick check-in, internet access, clean rooms and and a pool. Rates are great and the staff was friendly and helpful. What more can you ask for!

  • 4
    « Nice Place to Stay »

    This is a clean updated property, with a little bit of old fashion appeal. I loved it! The staff was pleasant and helpful. My family liked the fact that we could park right in front of our room and not have to carry our bags far. The room was clean and comfortable. Despite the parking being so close to rooms, it was quite. Didn't hear cars coming and going or doors shutting. I really appreciated that they offer free laundry. There is two small washer/dryers. The breakfast was the normal stuff. The juice machine was not working properly and they promptly went to the market and came back with jugs of juice. I appreciated them not overlooking that. The children were grateful! Do some research and you can get a coupon and make this an even better value. I would stay here again, if I'm in the area.

    5
    « Good Value »

    Nice stay, Comfortable.asked to see our room prior. was not happy with first pick due to smoke smell. Person at the desk showed us a different room that fit our needs just right. We were so tired we went right to bed. The next day we did business and came back to our room. Then we remembered the hotel staff saying cookies and mike every night. That was a nice touch. We will stay there again. It was close, clean, pleasant staff and good price.

    4
    « FREE. LAUNDRY. »

    I was evacuated when I walked into the lobby to check in, but I was greeted by excellent front desk staff who walked me through all the amenities available. This included FREE LAUNDRY!! Two small washer-dryer combos were available for use, and they even sold little one time packs of detergent. This, for a solo traveler who is on the road a lot, was magical.

    3
    « Hotel with a wanna-b-a-motel feel »

    Great location to the airport. Great service and staff. I would come here again but I would not come here if I had others in my party I was trying to impress (business) as it felt more like a motel on a single level.

    5
    « Good place to stay »

    Easy to find - park by the door - clean & quiet room - fast internet & a large desk with a solid roller chair - professional friendly folks at the desk - good breakfast in a well lighted dinning room - all served with a smile - the reasons I do return

    4
    « Modernized Old School Motor Inn »

    My Wife and I were in Springfield for the Weekend and were looking for a room that would be easy to get to and from. I found the Coach House to be just off one of the main arteries for Springfield. From the Outside, it is an Old School Motor Inn, with parking right in front of each of the rooms. From the Inside, it is well appointed Modern Motel. The Service was fast and friendly. The Rooms were Clean, Quiet, Comfortable and Secure. While we chose to go just down the road to Cracker Barrel for Breakfast, the Coach House offered complimentary Hot & Cold Breakfast options.

    3
    « Motel not Hotel but clean, spacious and comfortable »

    We didn't realize this was a motel instead of hotel so very disappointed when we arrived. I don't care for having my door open to a parking lot. Personal preference. Also with the title featuring "Plus" and photos of the room on Hotel.com our expectation was different. However, with this being said, the photos were not mis-leading. The room looked just like the photos. It is an older motel but lovingly renovated. It was clean, spacious and the bed was comfortable. The staff was friendly. We didn't eat at the motel, we chose to eat at restaurant next door which was very good.

    5
    « Enjoyable visit »

    When we arrived the hotel seemed old, however once inside we were pleasantly surprised. Everything was very clean and seemed to be remodeled. The breakfast was hot with lots of options. The staff was very friendly and helped us to find things to do. Two thumbs up.

    5
    « Snow birds delight »

    This is an older motel that has been updated in the very best way. I LOVE the fact that I can park right by my room and not have to walk down a dimly lit hallway meeting who knows who. I can keep an eye on my fully loaded car and not worry. I love the fact that the furniture is arranged so that it actually makes sense. I can see the tv from the very comfy recliner. I love that the bathroom light is bright enough for me to put on my makeup and that the sink is I'm a separate area. The bed is comfy and the room is clean. The desk staff were welcoming and very helpful. I'd stay here again next year!

    2
    « I agree this is Best Western Minus, not a Plus ! »

    I don't understand how Best western can allow a place like this to be called Plus ! It's an old not-renovated motel with rooms leading straight to the parking lot. I have been to luxurious BW Plus Hotels and they are on a different planet than this one. I notice most of the "good" reviews come from reviewers with only 1 review which suggest they have been planted. Beds were decent enough for a good night's sleep but bathroom was tiny and shower didn't drain resulting in ankle deep water levels. Fridge was not plugged in and I had to drag it out of its cubicle. Useless effort as it didn't work and we lost some food. Evening staff was courteous but couldn't change anything. Breakfast was terrible. Pancakes were soft and clung to waffle maker. Mix was off and lady apologized. Corn flakes were poor imitation. No English muffins and cheap supermarket bread with no butter available. Etc. Etc.

  • 4
    « Clean and comfortable »

    I stayed at the Coach House during a large group event. The motel and grounds are clean. My room was clean and the bed was comfortable. The TV was easy to operate. They have larger bars of soap. I really like being able to park right at my door. The staff was cheerful and very helpful. The breakfast was good and offered hot food along with the normal cold fare.

    5
    « Great place to stay »

    Park at your front door, great free breakfast, clean and comfortable rooms, friendly staff, centrally located. I will recommend to my friends and family. We stayed here with a large group and we were well taken care of by the staff.

    5
    « Great hotel!! »

    This hotel was very clean and the bed was very comfortable. The breakfast was great and all the staff were very helpful and friendly. It was a very good value for the price. I would recommend staying here to anyone. I know we'll be back again next year.

    2
    « More like a Best Western Minus not Plus »

    This hotel is in need of major renovations and I would not recommend staying here until they are done. This hotel is rated as a Best Western Plus but it is definitely not. The lobby and breakfast area have had renovations done and they look great. That's where it ends. Our bed had a valley in the middle of it. The floor boards are lifting near the door. The bathroom is so small you can't turn around in it. The location is very convenient with shopping and restaurants within walking distance.

    4
    « Nice place »

    Everything at the hotel is on the first floor with parking directly in front of your door. Great for seniors. Nice shower/tub. Comfortable beds. Comfortable chair with ottoman for reading. Lighted vanity with a tall bar-type stool outside of bathroom area. Good air conditioner and plenty of closet and draw space. Nothing distasteful about the property. Could the breakfast have been better? Sure, but there are plenty of great restaurants within walking distance. All in all, a fine place to stay for a reasonable price in a convenient part of Springfield close to I-44.

    4
    « Very clean! »

    It was very clean inside and the outside area including parking lot was very well manicured. Staff was friendly and helpful. Breakfast was tasty and had many choices. Felt safe and secure during our stay.

    4
    « Good for the money »

    When we want an inexpensive place to stay in Springfield, we always go to to the Best Western Coach House. It's clean, the beds are very comfortable, and they provide a completely adequate breakfast. The facility is old, but it has been refurbished and is quite nice inside. I would prefer brighter lighting in the room, but they use the energy efficient bulbs in all lamps, so it felt a bit dim. On this trip we also stayed at the Hilton Garden Inn, definitely a step up, newer, more luxurious, but for more than double what the cost of the Best Western, our recommendation is to take the less expensive route!

    4
    « Pleasantly Surprised »

    We stayed here on our way home from Arizona, because they accepted dogs and the motel was in the right location. We were very pleasantly surprised. While an older motel, it was very updated, clean, and spacious. The hotel staff acted like they were truly happy to have us and were very helpful. We have this motel on our list to stay every time we go that way.

    5
    « Last minute stay »

    Last minute change of plans caused me to stay. It is an older motel , reminded me of the motor courts of the 60s. The room I was in was very nice and roomy and the staff was friendly and helpful. There is also a free hot breakfast. There is a restaurant in walking distance from the motel. I would definitely stay here again.

    5
    « New go-to lodging in Springfield »

    I travel through Springfield often, have stayed in many hotels, but this is a keeper. For the price, a great room, the staff is first-rate. I don't drive an electric car, but there was a plug-in right outside my room! Worth the .5 mile drive off the highway.

  • 4
    « Fine Choice »

    My husband and I found our room to be nicely refurbished, nicely cleaned. The bed and pillows were comfortable and the room was quiet. The desk staff was very welcoming. Breakfast was very good with a nice assortment of choices. There was a small fitness room which we did not have the opportunity to use. A previous reviewer had trouble with the WiFi. I don't remember any difficulties. Would stay again.

    3
    « Not a Best Western Plus Hotel »

    We booked this Best Western in Springfield, MO because it was listed and a Best Western Plus hotel. Previously we had stayed in another Best Western Hotel in Springfield but decided to "upgrade" to a Plus. This hotel did not meet the expectations of a "Plus" hotel; in fact the previous regular Best Western Hotel was much better. The floor of our room had been damaged and may have had water damage as the wook plank ends were sticking up and were scarred. Although it is a convenient location, it was an average experience at best. I would not recommend this hotel unless some necessary upgrades were made.

    5
    « Bargain! »

    Great location two blocks off I44. Close to restaurants, gas stations and Walmart is across the street. (They have Red Box there.) The property is reminiscent of older motels. However, it is renovated with very modern decor. Two inviting outdoor pools (though it was too cool to get in). Great yard area with a swings, a slide and lots of grass and trees. It is a pet-friendly hotel, though we didn't bring our pet along on this trip. Comfortable beds and nice bath. Microwave, frig and coffee in room. Also wifi and computer access in the front lobby. Wonderful hot breakfast including eggs/potato/sausage (or eggs), sausage links, waffles, gravy, biscuits, assorted sweet rolls, muffins, juices, etc. Great service!! We had questions about using the provided DVD player, and the staff was happy to assist us.

    3
    « Infuriating Internet »

    I've stayed here before and, again, had a great room, good breakfast, etc. But the internet service is infuriating in that every other click resulted in new tabs or new windows with ads. Maybe they changed vendors since my last stay.

    5
    « Nicer than expected! Very clean! »

    I'm normally a high-maintenance person that is hesitant to reserve rooms at places with motel layouts, but I was pleasantly surprised by my stay here and glad I took the chance. I had a 1-king room and it was very spacious and extremely clean (even with checking the mattress and sheets...yes, I'm paranoid like that. Kudos to BW's cleaning team). The bed was soft and comfy, with the bathroom being nicely renovated. Aside from the awkwardness of seeing people walk past my room, this room is certainly good value for your money considering its cleanliness and comfort. I would definitely stay again!

    5
    « Why would you consider any other motel?!! »

    EXCELLENT: convenience of location, attractiveness, cleanliness, breakfast, staff, service, breakfast, price, etc., etc., etc. I make our reservations directly with the motel - awesome! If you are coming to Springfield to visit a college student in that town, mention that and say a few words to verify your travel (not required) and you are given a discount. The place to stay when in Springfield!!!

    4
    « good »

    very good hotel! just passing through working my way home! I would stay here again if i was going through this town again! A little better price for a diamond member would be great! breakfast was a little bland!

    5
    « great hotel »

    great hotel and service. Close to a lot of restaurants as well as one on property. Everyone was quite friendly and helpful. Room had a DVD player and lots of available outlets close to the bed so I didn't have to charge my phone across the room.

    4
    « Looks can be deceiving. »

    We were tired from driving from mount Rushmore and need some sleep. The bed were ok and the room was really nice. Mike the night front desk person was really helpful when our tv would not work. He came to the room and reprogrammed the channels and stayed there till it was finished. It was 15 min. The breakfast was ok but the breakfast room needs to be bigger. There was a lot of people wanting to eat but not enough room or tables. The food kept running out and took a while to replenish it. The potatoes and biscuits and gravy were the best there. Will return in future.

    4
    « Great Value! »

    I have stayed here on two or three occasions for 7+ days per visit, when travelling for work. I chose this hotel specifically because of the Trip Advisor reviews and I was certainly not disappointed! For the price, you won't get a better hotel in Springfield. The weekly rate cannot be beat. I found the staff to be very friendly, the rooms clean, and the breakfast is unreal! Highly recommend the Best Western Coach House.

  • 5
    « Great Stay »

    Room was clean, property was super clean. Nicest staff our whole trip. Best breakfast. I was not sure how this place would be because it's been awhile since I stayed at a best western but the price was great and overall it was the best hotel/motel on our entire trip. Thanks Best Western

    5
    « Awesome hotel and service »

    This place is so cute and clean and has been updated with nice amenities. The staff is so friendly. He hotel is GREAT about dogs, who have their own green space and they provide complimentary poop bags!! There is a fantastic free breakfast with quality food.

    5
    « Wonderful stay »

    This hotel was clean and newly renovated. The decor was beautiful. The breakfast was great - warm and delicious. The front desk staff and the breakfast staff were both extremely helpful and friendly. The beds were very comfortable and provided a restful night sleep.

    5
    « Hotel of my dreams »

    The staff is so extremely nice and courteous. The rooms are wonderful and relaxing. It was very convenient for us do laundry and regroup during our weekend stay. We were passing through for work and deeply regretted that we couldn't stay longer. HIGHLY recommend this hotel!

    5
    « An Oasis in a monsoon »

    Comfortable, clean, friendly staff at a great price. Arrived after dark in a downpour.The check in person got us a room on higher ground so we wouldn't have to unpack in standing water. I don't like to rate hotels because it seems to be picky, but the property deserves praise.

    5
    « Excellent Stay »

    Very clean hotel with a very unique layout. Looks like a hotel you would find on old route 66 back in the day. Best hotel with exterior corridors I have ever stayed in. Rooms are nice and the breakfast was great.

    5
    « Great value for a quick stop »

    Good place for a quick overnight stop while driving through. Just off the interstate. Has a sprawling old school motel layout with all exterior doors and parking right next to your room. Rooms are smaller than you'd find in a more modern hotel, but they are kept up well enough for the price point that this bw offers. I've stayed here a couple times and the staff is always friendly. Breakfast is good. Great value for a quick stop.

    4
    « Helpful, friendly staff. Lovely hotel. »

    The staff were all very friendly and helpful. We were told about a way to earn a $25 gift card by staying one more time at a Best Western. The lobby is very welcoming and the breakfast offered was really delicious. They offer waffles, eggs, sausage, oatmeal, various breads and bagels, cereals, cinnamon rolls, juices, coffee, teas, milk, and biscuits and gravy. The room was very pretty, but could have been vacuumed a little more thoroughly.

    5
    « Coach House Excellence »

    The Best Western Coach house continues to provide an excellent place to stay and relax after a day of business. Checking in I was upgraded the a king suite and the room was perfect working and relaxing for the night.

    5
    « GREAT STAFF AND VALUE »

    10 out of 10 staff and food was great No complaints or issues, We were attending a funeral and the staff allowed us to use a banquet room for our family to have a place for meeting with us and stop before returning home from funeral. Manager called me back within 5 minutes of my request to use banquet room and we just had to clean it up, This made our trip memorable and an enjoyable stay! Highly recommend this hotel for any stay in the Springfield area.

  • 5
    « Excellent Stay »

    I was very pleased with my stay. The room was comfortable with a table big enough to set out my laptop and working files. The breakfast was exactly what I was hoping it would be. The coffee wasn't hot but more luke-warm. But the staff was very friendly and went beyond by refilling coffee cups.

    5
    « Overall Hotel experience »

    This hotel was awesome. The staff was wonderful, the rooms were wonderful, the breakfast was wonderful. I recommend anyone to use this hotel. They are AWESOME!! The staff are excellent to work with over the phone. They are very polite, courteous and willing to help out anyway possible they can.

    5
    « Springfield weekend »

    Clean, comfortable stay with nice people. Have stayed here many times and enjoy the ground floor rooms. Convenient location to everything in Springfield and easy to get in and out of. We call this our "go to" when traveling to Springfield. We like to visit the town to shop and relax and enjoy nice restaurants.

    5
    « Glad we stayed here »

    We had a lot of options for a room in Springfield, MO when we came to town to see a show. I searched around for places to stay under $99 and read reviews and this location had really nice reviews. The staff were very helpful, professional and friendly. The room appeared to be very recently remodeled and was beautiful. The bed was very comfortable. The breakfast offered was quite good. The best part was how quiet is was. I slept well.

    5
    « Excellent »

    The rooms were very comfortable and the staff was very friendly and helpful. The restaurant had the best homemade soup and the club sandwich was the best one I every had...anywhere!! If we are ever in this area again, we would definitely stay here and would hope others would give it a try.

    4
    « nice for the price »

    Stayed during a conference in the area. Room appeared recently remodeled. A little inconvenient being in a room so far from the fitness center and breakfast area, but with motels that can happen. bed was very comfortable.

    4
    « Overnight Business Stay »

    One night stay for business. We stay at this hotel often for business and normally have a very good experience. This time wasn't as good as we are use to, but would still not hesitate to stay here. Large rooms, with nice amenities. We had some issues with hot water but didn't report it to the desk until checkout. I had booked thru a third party rather than thru the hotel this time, and it felt like we weren't as valued as when booking thru the hotel directly at check in. Do plan to continue to stay at this hotel in the future though.

    5
    « Comfort and Ease »

    My wife and I stayed at the Best Western Plus-Coach house and the first thing my wife stated was how nice it was to pull right up to your front door and walk in. We did not have to fight stairs or elevator's, just park and walk in. Rooms were nice and attractive and we liked the old charm with the ceiling fans and Route 66 charm. Later in the night we pulled in one of the metal tables from outside and used it to play cards in the room. We had a great time and would recommend it to others.

    5
    « stay at best western coach house »

    excellent and restful. location was close to where appointments were and staff was more than kind and gracious. breakfast was run of the mill and the instant eggs were not real good. other amenities were of good quality and i enjoyed the peacefulness of the facility

    5
    « Great Staff »

    Staff were very helpful and courteous. Rooms were extremely large, which was well appreciated. Was able to use Trivago to get a good rate. I also arrived at 2am with my son, thinking I would be turned daway, but was able to get room.

  • 5
    « Best Western Plus Coach House »

    Very nice room. Great breakfast area for handicap to get around in. Good food. The Town was having a dog show and many dogs were there. We heard nothing. It was nice to look out the window and see the beautiful animals. Overall it's a quiet and very nice place. One that we will use in the future on our travels south.

    5
    « Lovely »

    I love the fact I didn't have to take elevators/stairs to my room. Bed so comfortable, slept like a baby. No thin walls, so no one keeping me awake. Wonderful people, so kind, so helpful. I was on my way home from 18 days on the road, it was late. I knew I could count on Best Western for a good night sleep and a great breakfast.

    5
    « Really nice stay! »

    This property was very well put together. I have been working in the hotel business for a few years now and I was so impressed with my room (especially how nice the bathroom was) and the facilities. The staff was also extremely accommodating, Amanda (I think) was extremely helpful and very professional. The only issue I had with this hotel was how noisy the housekeepers were. The walls are pretty thin when you are banging a vacuum into them ;) I will be staying here every time I visit Springfield! Thank you for the wonderful experience!

    5
    « Great staff and location! »

    Stayed here on our way to Branson for the night. The staff (especially Amber) was terrific. The facilities are really nice. The breakfast was on the better ones we've had. Our room was nice and big and had newer furniture (not the same old vanity and sink). Love having the make up mirror. This place is very warm and inviting both inside and out.

    5
    « THE BEST STAFF and facilities! »

    We stopped and stayed here on our way to Branson. We got there during the most horrible rain storm we've seen in years. The staff (especially Amber) was awesome. She was sweet and professional. The facilities are beautiful. Great location and easy to find. The breakfast (one of the better ones we've eaten at a hotel) was delicious and well thought out.

    4
    « OK for the value »

    Very noisy cleaning staff. Started two hours before check out. Front desk personnel were friendly and helpful. Rooms were OK. No hot water in the shower. Outside of hotel was very clean and well kept. Would stay there again but would not be my first choice.

    5
    « exceeds expectations »

    We generally avoid motels, but this Best Western in Springfield is great! The rooms aren't luxurious by any means, but they're comfortable, very clean, spacious, and decorated nicely. Everything is up to date, the in-room amenities are nice (fast internet connection, plenty of TV stations, big fridge). There's not a lot of space to put face wash, etc. in the bathroom sink area, so a future remodel should add a small shelf. But this was a minor concern. Breakfast was great, the staff were very nice, check-in was a breeze, and the location was great -- very close to lots of stuff, but not noisy or difficult to get into or out of. We've stayed here a couple of times and would definitely stay again if traveling through the same area.

    5
    « room »

    we always stay here because it is convenient. And we always know what to expect!The attendents are courteus and polite and help in anyway they can to make your stay comfortable! That is why we always choose the best western!

    5
    « Great Hotel! »

    They quoted me a higher price than Trip Advisor, and when I showed them the TA rate, they matched it! I normally stay at another large chain, but the prices there were $40 higher. Clean, quiet, comfortable rooms! A non-smoking room that didn't smell like cigarettes. Good wifi. Great customer service. For $61 per night, it CAN'T be beat!

    4
    « On the way home »

    Thought we would try this Best Western Plus, because we have had good luck with other ones. First we were surprised that the rooms had outside doors, which is a lot easier to unload. All the rooms where on the ground level, which was nice, where our room was it was a little bit of a hike to the lobby in 40 degree weather. Our room was a very nice size with a king size bed, that was not to hard or soft. My husband was excited about the recliner and the refrigerator in our room. The location was easy on and off 44. The only thing that was disappointing was the breakfast, most of the people arrived including us around 8:30 am and they were out of plates, hot food, and silverware.

  • 4
    « Great Hotel, just off I-44 »

    Stayed here in November 2015 while on business in Springfield. Very convienent location, with may good restaurants within walking distance. The front desk staff was very helpful and friendly. Room was large and well appointed with microwave and refrigerator. Breakfast included both hot and cold items and was well stocked. The room was very clean and well maintained. Nice grounds including a playground, sitting areas and outdoor pools. Would definitely stay here again.

    4
    « Good Place »

    This is a very good place to stay; convenient; clean; friendly, helpful staff; reasonable price; decent breakfast; comfortable beds; pet friendly. It's an older motor court Best Western has rehabbed in a quality manner. I love the park area in the middle. also has a pool, seasonal.

    5
    « Best Western Stay »

    We have stayed here before and every time it was the best! Would recommend this one to everyone. Breakfast is great. Rooms are always clean. Parking right outside your room. Employees are very nice and informative. Eateries within walking distance. Location to gas and interstate within minutes! Great Stay.

    5
    « Pretty place, Very confy »

    Big King suite. Nice wood furnishings. More elegant than budget. Back patio with furniture, Older style with door facing the parking lot. Well kept grounds with green areas and playground. super nice staff, and looks like food will be good.

    5
    « Another Excellent Stay »

    Always enjoy this hotel when staying in Springfield. Clean comfortable rooms. Friendly staff. Excellent breakfast. Great location. I stay here often for business, and would highly recommend and not hesitate to come back. A+

    5
    « Love Jacuzzi room »

    This visit was all about the jacuzzi. My husband suffers from migraines and so we tried the room with the jacuzzi. It was a wonderful room. The room was immaculate and very nice. The people were friendly and very helpful. The breakfast buffet the next morning was great! Scrambled eggs, biscuits and gravy, waffles, whatever you wanted was there. Great trip!

    4
    « Great Place to Stay if You Have a Pet »

    Has walking area for pets & provide baggies for, well you know. Clean rooms & friendly staff. Continental breakfast good if you like cereal. Coffee very bad. Room heaters a little noisy. Overall a good value & would bring my dog back.

    5
    « Excellent »

    We were tired from driving and the young lady at the desk took less than 10 minutes to check us in. She included a map to show us how to get to our room and it was wonderful. Since my daughter is handicapped the bathroom was more than I expected! It was clean fully stocked and the bed was just heavenly! I would stay there again anytime!

    3
    « OldER Hotel but doable »

    Very rarely stay at Best Western hotels, but needed a handicap room that I could drive up to the door. The staff is very nice and accommodating. The rooms are fine, old so a certain amount of mold is detectable if you have allergies. The breakfast room was nice and we'll attended plus the food was fine. Except for the overwhelming sweet smell of some sort of air deodorizer or candles. Way too much for me, gave me a headache, so I could not stay there and eat. Which was disappointing for me. My bathtub did drain, and it took them two days to fix it, but the management compensated me for the inconvenience. Which was super nice instead of a just, "sorry. " Not a horrible place, but the rooms need updating.

    5
    « Clean and friendly »

    The Rooms are very large and clean and the staff bent over backwards to meet our needs. The breakfast was large but if that was not to your liking there is a great restaurant next door. My family stays here every time we come to Springfield and has never been disappointed. There are a ton of hotels to choose from but once you stay here you won't go any where else.

  • 5
    « Great Hotel at a Great Price »

    The rooms looked newly renovated. All the furniture and fixtures looked new, and the rooms were immaculate (we had two different rooms there). The service was great, and everyone was really helpful. The breakfast was really good and it was the biggest selection I ever had for a complimentary breakfast, which included, sausage, eggs, potatoes, oatmeal, biscuits and gravy, and waffles. There were a lot of cold breakfast item choices also. The only thing I didn't like was that they used a strong air freshener in the rooms and my friend and I both have allergies and we had to tell them not to spray our rooms. So if you have allergies you might want to tell them when you make a reservation. It took 2 days for the sent to wear off.

    4
    « Great Deal! »

    This is a great little motor court motel. Friendly staff, exceptionally clean and comfy rooms. All the important amenities for an overnight stop. We appreciated the extremely comfortable bed, the leather lounge chair, microwave and frig. The location is great as well, right off I-44 with many choices for dinner.

    5
    « LOVE THIS HOTEL! »

    I normally don't like the old fashioned motel lodge type hotels as they usually seem run down but not this one. It is a beautiful hotel with a large grassy area with mature trees if you happen to have a dog with you. The rooms are recently remodeled and very clean and comfortable. It is very convenient as you can park right by your door. The staff is very helpful and friendly and you can walk to nearby restaurants. Love this hotel and staff!

    5
    « Great long weekend stay »

    We checked in on a busy Thursday for the long weekend. Love this old style hotel where you can drive up to the front door and park outside your door. Nicely renovated room with a great bathroom and counter top in the room for the microwave and fridge. This would be the ideal room set up in any hotel. Our room was larger than some and very comfortable. Walls for an older hotel are a little thin and the guests next door did not believe in the quiet hours any night we were there. the front desk tried to ask them to quiet down and 2 am and those guests simply laughed it off. Thank goodness the TV had a sleep timer and we could find a program to drown out their lack of the need to sleep. Breakfast was one of the best we have ever experienced. The custom coffee machine in the front lobby was a welcome bonus!! Very dog friendly as we were in town for the dog show.

    5
    « Upgraded and Remodeled to a Plus »

    We found the Coach House Best Western Plus to be very comfortable and attractive. We had stayed here a few times in the past and enjoyed it, but since they have remodeled it, we found it to be worth the plus grade. The rooms are attractively furnished. The breakfast area has been enlarged about 3 times as big with more variety offered. What was the breakfast area is now a comfortable lobby/lounge. The bed was comfortable and the price was reasonable.

    5
    « GREAT STAY IN SPRINGFIELD, MO »

    We appreciate the fine staff, overall appearance, comfort, excellent breakfast, convenience as to location, and above all -- the rate reduction because we are visiting a student (our granddaughter) who is a student at Missouri State University in Springfield, MO

    5
    « Very Nice Hotel, Good Value »

    Overall this is a great hotel/motel for the money. The room was nicely furnished - had a leather recliner. The bed was very comfortable. The room temperature controller worked well. We were in room 224. Rooms 220 to 230 are in the back of the property so are very quiet. The maid service was very good. The morning breakfast was the typical free breakfast but had good choices and the food was good. There is a lot to be said for a hotel where you can park in front of your room - no lugging bags into a lobby and then up an elevator.

    4
    « comfortable »

    every one was very helpful and easy to get along with will recommend to all that makes it to springfield mo. the staff and the facilities were first rate and the room it self was very clean and tidie thanks timmer

    3
    « Get What You Pay For »

    My husband and I stayed here for four nights while we were attending a local venue on business. This motel had offered our group a reduced rate. I wish I had paid more and stayed at a better quality facility. The room overall had some good features but negatives were so bad it was hard to notice the good. The carpet was so stained and dirty I felt I must wear flip flops whenever walking around; the door opens directly to the sidewalk outside so shampooing the carpet needs to be done frequently, but this needed replaced. The mattress was awful; one of those that was firm only on the sides with a valley in the middle. I felt like I was clinging to the side in order not to roll into the hole in the center. We considered asking for a different room, but we had already unpacked, and I didn't know if another would be any better.

    4
    « Excellent Travel Stop »

    "Coach House" means ol' school "motel". Single story, park in front and five steps to your room. As a frequent "chain hotel" traveler, I had forgotten how convenient this architecture is. The Best Western Plus had been refurbished. New carpet, furnishings, towels, linen and an excellent bed. The location was quiet and comfortable. The air conditioning system was quiet. The non-smoking room did have a smoke detector. The only down side I found was that the bathroom was small, as was the tub/shower. Checking in, I asked the staff if I had the best rate on the reservation from Best Western. They did check and found a less expensive rate that worked for our visit. Thank you for that courtesy. We'll be back!

  • 5
    « Great Stay! »

    Excellent service, clean facilities, quiet location, great breakfast! Everything you want in a night away from home. From the time we checked in to checkout the next morning there was nothing I would change. We will definitely be back again.

    4
    « Leisure travel »

    Stayed at Best Western many times. Great location off the interstate and nice restaurants and stores. The staff is very good and helpful. We return to this motel every year. Pet friendly! Best lounge chair in every room for those who might have trouble sleeping.

    3
    « Wedding night stay »

    My husband and I stayed here on our wedding night. The room was very nice but we had some issues. One being that the fridge and t.v. were not hooked up properly ? we had to move the stand to find that it just wasn't plugged in. My husband and I used the Jacuzzi tub, but when we went to climb out, discovered that we only had hand towels and washcloths ? no full-sized towels to dry off with! He did his best with one of the hand towels then went to the desk to report the issue. The staff gave us a stack of clean towels, a baggie of incidentals, and discounted the room for us which I was very satisfied with, but my husband was still very upset that I had to sit in the tub waiting for us to get towels because it was freezing cold once you stepped out of the hot water and couldn't dry off right away.

    5
    « Great Stay »

    Our stay was for a college graduation and homecoming weekend. The beds were comfortable and the rooms were clean. The Hotel area is quaint. We appreciated the cleanliness and quiet and clean property.

    5
    « Consideration for the disabled »

    The room was large and easy to move around. The bathroom was clean and accessible too. The staff were all professional and friendly. The selection for breakfast was light and healthy. I really enjoy my stay here!

    5
    « highly recomended »

    highly recommended excellent hotel. very friendly staff. very clean rooms. very reasonable price. restaurant was very clean and staff was very friendly. we have stayed here twice in the past 3 weeks and will stay again when in the area

    4
    « Overnight »

    Good nights stay. Farm show going on but still plenty of food and room for breakfast. Clean and fresh smelling room. Staff helpful in helping us decide on restaurant in the evening along with keeping buffet stocked in morning.

    5
    « Visiting Family »

    Highly recommended,great breakfast, best in the area, great value for your dollars, great are attractions all within easy driving access. Several antique stores available, wide variety of restaurant options

    3
    « Beautiful old-time motel (if you can get past the smell)! »

    We have stayed at this motel before. The room was not huge but adequate for my husband and I. The room/bathroom was very clean. However, when we first entered into the room the musty smell was overpowering! Either we got used to it or it dissipated once we turned up the A/C. Also, the outside door and bottom of the door jamb had a large gap and I put a towel on the floor in case any bugs tried to come in over night. The furniture is very nice, the staff was wonderful and they had a nice selection for breakfast. The grounds are beautiful! However, I don't think we will stay there again due to that smell. It really was quite overpowering... such a shame...

    5
    « Delightful Visit »

    This AAA-3 diamond hotel is just off I-44. This one story motel design (park in front of your room) is well maintained. The full breakfast included yogurt, fruit salad, fresh fruit, juices, and the other typical breakfast items. Depending on your room location, it can take up to five minutes to walk outside to the dining room. If you have any physical limitations, request rooms 105- 110 (close to dining room and lobby). There are plenty of restaurants close to the hotel.

  • 1
    « Unbelievably Not Accommodating »

    I made a prepaid reservation at the other Best Western in town by mistake as I needed to stay at a hotel with a Tesla charger for my car as I would be almost out of charge when I arrived. Despite the fact that both Best Westerns are owned by the same person, I was told in a rather perfunctory manner, that I would not be permitted to use the charger. Had the room not been prepaid, I would have left and stayed at The Greenstay Inn whose staff were friendly and understanding of my dilemma and allowed me to fully charge my car. I will think twice before staying at a Best Western in the future as this was my first experience with this chain.

    4
    « Always stay here when passing through MO. »

    Very friendly staff and clean rooms. Lots of grass for walking your dog. Love that it is all one story. There is a restaurant close by and Walmart was right across the street. Accessible to everything!

    5
    « Love this place »

    Stay here every year while attending Street Machine Event. So far my rooms have always been spotless. I love the fact you can park outside your door. Staff is always friendly and the free breakfast hits the spot. Hotel has some nice features for a fairly inexpensive stay. I also like the fact that AppleBees and Culver's are right across street.

    5
    « Drive up to your doir »

    This place has always been a favorite as we travel through Springfield, MO. It's nice to pull up right outside your room. Beds are very comfortable. Clean and neat. Nice shower and bathroom facilities. The water seemed to be instantly hot when turning on sink faucet. Breakfast is hot with eggs, sausage, etc. We used a coupon from travel book found in rest areas and state welcome centers. Reasonable price even without coupon book.

 

Getting to the hotel ...

All directions
·From: Interstate 44. Take Exit 80, Glenstone and drive south one block to the BEST WESTERN PLUS Coach House. ·From: Branson, MO. Take US Highway 65 North to Interstate 44 West. Take Exit 80, Glenstone to the BEST WESTERN PLUS Coach House.