BEST WESTERN Hotel Shelby Inn & Suites,  Shelby

4.5/5  - based on 419 guest reviews.
1948 W Roosevelt Highway, 59474, Shelby, United States - See map
+1 406 424 4560 +1 406 424 4561

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Indoor pool
    Indoor pool
  • Onsite laundry
    Onsite laundry
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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TripAdvisor Traveler Rating
based on 422 traveler reviews
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Welcome to BEST WESTERN Shelby Inn & Suites! A meeting space, indoor pool and spa, and a generous complimentary full hot breakfast are just a few of the things to make Shelby's newest hotel stand out. A convenient location and large parking area also make us a guest favorite. Our Shelby hotel has everything you need for a comfortable, relaxing stay. Whether you're in town on business or passing through with your RV, the clean spacious rooms are a welcome retreat. Friendly staff members are committed to making your stay cozy and memorable. On the way to Glacier Park and close to the Canadian Border, our Shelby hotel is a popular destination for road trippers and outdoor lovers. Local sporting events make a stay in Shelby fun and exciting. However, outdoor recreation is where the region really shines. Favorite activities like hunting, golfing and fishing are just a short drive away. Employees of the highway patrol, border patrol, BNSF® and Amtrak all consider our Shelby hotel their home away from home. Our brand new hotel offers all the amenities you need while traveling. A guest business center, fitness center, guest laundry, and expanded TV package with extra channels make you feel right at home. For your convenience, we also offer an ATM on-site and a shuttle service to the local airport and Amtrak station. Breakfast is the most important meal of the day, so leave it to us. Our complimentary breakfast spread includes hot eggs, pastries and fruits, favorite cereals, yogurt, and 100% Arabica coffee or chilled juices. It is just another way we treat our guests like family, and it is the perfect start to your morning. Book a well-appointed room at the BEST WESTERN Shelby Inn & Suites and enjoy all of our amenities!

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Room 1

Guest reviews


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based on 422 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
304
Verygood
 
97
Medium
 
12
Poor
 
7
Horrible
 
2
Business Business 66
Couples Couples 142
Family Family 143
Friends getaway Friends getaway 33
Solo travel Solo travel 23
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Shelby Inn & Suites,Shelby
  • 4
    « Centrally Located »

    Nice motel close to a major intersection and close to Canada and Glacier National Park. Some of the younger staff could be a little more customer oriented. Manager was extra nice. Best to get rooms on back side of this property away from railway tracks.

    5
    « Great Place to stay in Shelby, Montana »

    The two nights in the Best Western here in Shelby was excellent. Staff very friendly, courteous. The room was spacious and beds were very comfy. Breakfast in the morning was very good and the staff who worked the breakfast line were outstanding and always greeted you upon entry into the serving area which I thought was great. The only problem with the room was a pile of dirty towels under the counter in the bathroom. The front desk was notified of this and the manager Rachel Reed and I believe, the assistant manager Ashley Kolve overheard the conversation and took corrective action right away which I wasn't out to burn anyone, it was probably an oversight, but the manger and assistant left a bag of goodies in the room which was very nice of them. I've stayed here before, but after what these two managers have done for me, well they will have my business again. They really care about their customers here.

    5
    « Great place to Rest »

    Excellent staffing, good housekeeping, reasonable pricing just over $100.00 tax included and a great breakfast. I have nothing but kudo's for this Best Western and highly recommend staying at this facility.

    5
    « BEST WESTERN, SHELBY »

    Very Clean, Friendly Staff. Large rooms for all our stuff, Easy to check in and check out, Good Breakfast. We did not use the pool or gym but it was available during good hours if we chose. Will definately stay there next year if we go back to Shelby, Montana.

    5
    « Return trip »

    Stayed here before and did not even look elsewhere for a return trip. Clean, comfortable rooms, good beds, laundry, parking spacious, breakfast good, staff friendly. Just as we remembered. If in this area highly recommend.

    5
    « Excellent value »

    Hotel is very clean, and the room (2 queen) was more than sufficient for our needs. The products provided in the bathroom were excellent, the bath towels were fabulous and the breakfast provided enough selection that everyone could find something they enjoyed eating. The staff were all very friendly and helpful. Excellent value for the rate. Would stay here again.

    5
    « Very comfortable rooms »

    After a long days driving in Glacier National Park this is just what we needed. Friendly, efficient staff, large comfortable rooms, everything clean, plenty of towels and complimentary toiletries. Fridge, microwave & coffee machine are useful with no on site restaurant. The complimentary breakfast was delicious. We had a good nights sleep and never heard traffic, trains or people

    5
    « Great beds and pillows, and they take pets!! »

    New and fresh, great Best Western, one of the best i have stayed in! The pet charge was very reasonable at 15$ but at other Best Westerns they only charge a flat one-time fee for one or two dogs, here it was per dog. The breakfast was a typical free breakfast with fake eggs, I wish they would just scramble real eggs and have some bacon and good cut up fruit. The hotel staff were very friendly!

    5
    « Comfortable and clean - especially for being in the middle of nowhere »

    I spent a night here after my grandmother passed away in Shelby. I had a second floor room that overlooked the front doors, which added a little bit of noise to my stay. It didn't really end up impacting my ability to get a good night's sleep, so I'm not going to consider it a detractor. The room was really spacious and had two queen sized beds. Everything was really clean, the bed was delightfully comfortable, and breakfast the next morning was delicious. I made myself a waffle, had a few pieces of bacon, and enjoyed a few good cups of coffee. They have the best breakfast spread that I think I've ever seen at a limited service hotel. I didn't have a chance to use the workout facility or the pool, but they both looked really nice. I had a small billing error after I left, but the GM returned my call right away and got it straightened out. Everyone that works there was so helpful, and I can tell that she sets a great tone for them. I really like the Best Western in Shelby and I'll definitely return when I'm in the area.

    5
    « Lovely quiet hotel after a busy day in Glacier »

    We stayed here on the 30th September after a long drive through Glacier national Park. It was the nearest hotel we felt suited our standards and we certainly werent disappointed. Whilst it wasnt an overly busy hotel it certainly was upto standards. We had a room at the back of the hotel and whilst you could hear some train/traffic noise it certainly wasnt off-putting and definitely didnt hear anything at night time. We booked a 'cosy king' but in terms of size it definitely wasnt cosy, it was huge.. maybe we upgraded for free?! Room was clean and tidy and shower was powerful. Breakfast was fantastic, certainly enjoyed the breakfast pie and filled us up for the day for a long drive back to Wyoming! Would definitely stay here again and recommend it to others!

  • 5
    « Consider this Motel for your East side Glacier visit »

    This motel is wonderful, super clean, quiet, and the staff is exceptional. The full service breakfast is truly full service, great offers with lots of space and food. With a bit of a drive, 75 miles or so to Glacier, it would be a great stopping place for a great alternative to much higher priced lodging on the edge or in Glacier. Shelby offers dining possibilities and is a year round service area - unlike most visitor services in and around Glacier, most shut down the first of October.

    5
    « Top notch pet friendly »

    Stay in a lot of places with my dogs. This has the best setup you could want. Great field to walk and exercise. Can get a room right by the side door. And can't beat the breakfast!! Wish all the BW would catch on and be pet friendly!!

    5
    « Great Stay! »

    The Best Western in Shelby, Montana was a great place to stay on our way home! It is a little tricky to get in to, but worth the effort. The complimentary breakfast was excellent as were the staff. It also has a campground that we have stayed in in the past, great too!

    4
    « Nice newer hotel »

    Having researched hotels in Shelby via Trip Advisor, this seemed like the best choice. The positives: newer hotel, efficient check in, comfortable beds, good shower, everything seemed to be clean, nice breakfast choices at complimentary breakfast buffet. Negatives: rooms are rather dark, there was obviously a desk missing in our room as one large corner was completely empty save a floor lamp. We stayed on the ground floor, it sounded like we had a roomful of kids above us running foot races, luckily it stopped later in the evening but resumed in the morning. I just feel for the price we paid everything should be top notch.

    3
    « THE BEST AVAILABLE IN SHELBY »

    No reservation, but, we were accommodated nicely. The staff made the experience pleasant. The rooms were clean and the beds comfortable. Exterior and reception area were cold and basic. No outside appeal..needs landscaping and color.

    5
    « Best stay »

    I had an excellent and the staff was great. Will be back to stay at this hotel again because of the quality of the hotel and staff. I would recommend this hotel to anybody traveling across the Hi-line of Montana

    5
    « Great surprise and very pleasant staff »

    The evening of Sept. 12th my wife and I rolled into Shelby,MT by motorcoach with a tour group of about 45 with America by Rail. We were told that we would be on our own for dinner this evening but on our way though town noticed that the eating establishments were very limited at the time. As we pulled Into our stop for the evening at the Best Western, we were all very surprised to learn that the staff had prepared a fabulous meal of our choice of lasagna, meatballs & gravy along with a tossed salad, cookies, and a choice of 3 different wines which was all included at no additional cost to us. I can't overstate the appreciation that our group felt and our gratitude to the general manager,Rachel Reed, and her staff of really fine people that the Best Western organization should be extremely proud of. No doubt all 45 of us would give it 2 thumbs up and 5 stars. John & Donna Burroughs Venice, FL

    4
    « Great Stay »

    Happy with our stay here! Upon check in at the front desk a nice assortment of fresh baked goods were offered to choose from..banana bread,cookies etc. The room was very clean, bed comfortable. The railroad tracks were right across the road from the hotel, but didn't notice any noise from the trains. No restaurant on the premises, a Shopko right next door, good for restocking the cooler with snacks/drinks. Breakfast had a nice variety to choose from.

    5
    « LOVED THIS HOTEL! »

    We were so glad we chose to stay here. It was our stop on the way to Glacier Park. Had best breakfast of our whole trip. Beds and pillows were extremely comfortable in our spacious room. Was a newer hotel and everything was spotless. If in this area again, will definitely stay here.

    5
    « Shiny and New, Great room, Great Service »

    Great place to stay! The staff were wonderfully friendly and accommodating. They even put the flowers up in our room that my BF had brought before we actually checked in so he could surprise me. The room was phenomenally quiet, which was great for our romantic get-away. The room (King Suite) was completely clean and nicely decorated. The pool and hot tub were great in terms of both temperature and cleanliness.

  • 4
    « Newer hotel. Great stay! »

    We stayed here on Sept 13th. Seems to be a newer hotel (since last time thru Shelby) We had a room on the 3rd floor, elevators were not slow. The hotel is right across from the railway tracks, and the highway on the other side. We did not hear either. Noise wise, our room was quite quiet. It was a nice, clean room, and we were very happy with our stay. Once again, the breakfast was very good. The breakfast area was kept neat, hot breakfast, and fresh fruit which was good. Very satisfied with our stay, and would stay again when passing thru.

    4
    « once i got a few quirks handled professionally..all was good »

    Newer, under 5 years old hotel with awesome beds and beautiful view, very quiet hotel with wonderful pool and hot tub. Breakfast attendant was incredible as well! the food selection was very good. Management was very friendly along with breakfast attendant. little glitch with front desk lady in which management was notified. overall experience was excellent

    5
    « Shelby stop over »

    Fairly new hotel with all the amenities, except an onsite restaurant. Rooms and hotel in general were very clean and comfortable. Free breakfast was one of the best BW has offered with excellent staff assisting.

    4
    « Geat stop over »

    This is a newer hotel in the middle of nowhere. The service and breakfast were good and the staff very friendly and helpful. I forgot my jacket and called from Canada to have them hold it for me to pick up on my return. It was ready at the front desk when I returned a few days later, all packaged in case they needed to mail it. I was impressed.

    5
    « 4 Years Old and Really Nice »

    Room excellent, very clean, and the price is reasonable. They had a great Breakfast bar and the staff. Better then most of the upscale hotels. I would highly recommend that all government and military personnel stay in this hotel while visiting the area they have special rates. Only issue is that they again just had their secure Wi-Fi repaired. While I was there I couldn't use the Wi-Fi it was not secure.

    4
    « 1 night stay »

    Check in was fast and the staff was very friendly. The room was nicely appointed. My wife was disappointed to find hair on the ledge of the tub or I would have scored a five. The attendant at breakfast was very friendly.

    4
    « Good place to stay after visiting Glacier National Park »

    We chose this hotel & location after spending the day visiting Glacier National Park from west to east. While there's nothing much to do or see in the town itself, the town's location was the key. The hotel had all of the amenities that one would expect of a BW with clean rooms & friendly staff.

    5
    « VERY HELPFUL »

    I did not stay here, but I needed to print off some documents to cross the border into Canada and I stopped here for help. The front desk clerk was great. She asked me to email them to her and she would print them for me. She didn't even ask for any payment (of course) I tipped her. I have stayed at hotels that would not let you use their printer, so this was exceptional customer service and I would recommend staying here for that reason alone.

    5
    « Great Stay, Friendly Staff »

    Room was clean and very spacious. The beds were comfortable, although the pillows were a little lumpy. The breakfast offered in the morning was a good selection and very tasty. There was a good selection of channels with their cable. It was nice to have free WiFi , but with an older phone it won't accept it as safe.

    5
    « BW Shelby »

    Great hotel, polite and friendly staff. Comfortable beds, quite rooms with a great breakfast! The location is good just off the major highway and no noise in the hotel with the train tracks across the road. Highly recommend this hotel.

  • 4
    « Very nice stay & has refrigerator & microwave »

    *While heading to glacier national park, we stayed here for 1 night. Its located about 90 miles from the park. It's easy access to the highway. * This was a nice place, with friendly staff. It's a modern design, which was very inviting. * Our room was spacious, very clean and it had refrigerator and microwave. We loved the simple, modern decor. We slept very good on the comfortable bed too. * The restroom had a walk- in shower With great lighting for shaving and doing makeup. --The only drawback was when we turned on the heat or air it created a fuel like smell, hated this. Since its located next to an RV park, it seemed like the air intake was taking in exhaust fumes from rv's.

    4
    « Great room and free shuttle service into Shelby »

    Our room was extremely comfortable and had all the necessary facilities. The hotel provided a free shuttle service from 4pm until 10pm into Shelby so that we could go for dinner without worrying about driving or parking. We had a pleasant breakfast (possibly the best in this type of hotel during our trip). The chef / breakfast duty member of staff came round regularly to check that all of the food was up to scratch and to clear plates etc. There were hot and cold choices available.

    5
    « For a Best Western, this property is great »

    During the summer high season, I managed to secure a screaming deal at this place using Priceline. The Best Western Shelby Inn and Suites deserves all of the accolades it garners here on TripAdvisor. Staff and accommodations are great, neither of which should be taken for granted when one is this far off the beaten path. Recommended.

    5
    « Shelby, Montana »

    The Best Western in Shelby, Montana is a great hotel and we always enjoy our visit. The staff is very pleasant and accommodates our every need. We stay there several nights every month as our son lives in Shelby and it has become a "second home" for us.

    5
    « Great Stay! »

    A nice surprise after a few days in Glacier! The breakfast offer was wonderful and the cook told my wife everything was made from scratch. An easy walk to restaurants, shops, bars, etc. in Shelby. There is a Shopko right next door which we found convenient. I highly recommend!

    5
    « Clean room with a good location »

    We were travelling from Canada through East Glacier Park and this place was a fabulous place to lay our weary heads. The room was spotless, bed comfy and the breakfast in the morning was included in the price of the room. It is very well executed and kudos to the woman who coordinated it and kept it so clean and appealing. It had many food choices including delicious freshly baked cinnamon buns, which I indulged in. Signed up for a Best Western rewards card and got an immediate 10% off.

    5
    « Clean and comfortable »

    1. Well situated next to IH-15 for travel to Alberta 2. Quiet. No noise in room from other guests or trains across the street. 3. Very good fitness room: recumbent bike, elliptical, treadmill, and weights. Equipment works and room is cool and well ventilated. 4. Breakfast food is good. 5. Internet is available via ethernet connection and wifi.

    5
    « A wonderful experience! »

    Wonderful clean hotel with all the amenities! Passing through Montana on the way home to Edmonton and luckily chose to stay at the Best Western in Shelby. A great experience for us to have found this super clean hotel with a fantastic breakfast included! Very helpful staff in a super friendly town!!! Will be back for sure!

    5
    « Great overnight stop »

    This hotel is a great place to stay before or after a visit to Glacier National Park. The front desk staff were friendly and helpful, giving recommendations as to what not to miss in the park. Breakfast was plentiful and delicious. The breakfast staff were very friendly as well. The 2 queen bed room we stayed in was clean, spacious, and well maintained. There is also plenty of parking at the hotel.

    5
    « Best Western in Shelby MT »

    Excellent accommodations. Rooms and bathroom was clean, room smelled clean without other oders (smoke free). In room coffee was perfect for starting the morning while preparing for the business day. Great breakfast bar with many choices of hot or cold items.

  • 4
    « A good place to stay while exploring Western Montana »

    Whether you start your trip west through Glacier, or are needing a place to rest after travelling east through the mountains, this Best Western property is a very comfortable place to spend the night.. The staff, from check in to check out are very helpful and accommodating. The rooms are comfortable and everything you need, from wi-fi to the morning paper, are available. This would also be a good place to stay while on business in the area.

    5
    « Clean, comfortable Hotel »

    We stayed at the Best Western, Shelby, for one night on our trip home from Glacier NP. The hotel is relatively new, very clean and the beds were among the most comfortable we've experienced at a hotel, and we do travel a lot. Breakfast included hot items which was appreciated. Overall, very good experience.

    5
    « New hotel relatively near Glacier Park »

    We spent the day at Glacier and needed to head east. This new hotel is nice: great beds, a very nice breakfast, awesome shower and amenities. It was a little pricey, but we hadn't planned ahead. The only negative was that our room was near the elevator, and it was a bit louder than one would like. Otherwise, it was a terrific place.

    5
    « Nice surprise in rural Montana! »

    Rented this room for my daughter and a friend who travelled from Florida to visit. They were very impressed with how nice the hotel is, especially in such a small, rural town. The girls commented that the room probably had the most comfortable beds they had ever slept in! They also mentioned how beautiful the building is.

    4
    « If you're sensitive to train noise ... caution. »

    Staff were welcoming and helpful, the room was clean and the bed comfortable. Breakfast was adequate. The train horns at night are very close and would recommend ear plugs if they bother you. It was difficult to find a restaurant in which to have dinner ( it was a Sunday night) but the Pizza Hut pizza was excellent!

    5
    « Hotel in Shelby Mt »

    Great place to stay. Nice and quiet and great staff. You sort of have to look the entrance as it goes Shopko parking lot. Has good car parking around the hotel. Bed were very comfortable and rooms were quiet even though we were on the first floor.

    4
    « Great stay except for wifi »

    Decided to stay here as I was traveling through the area. Convenient to I-15. Hotel looks new. A good number of people staying the night on Saturday with Glacier about 1 1/2 hours away and the fair in town. Grocery is right next door. Room was very comfortable and shower was very good. Got a good night's sleep. Breakfast was very good as well. Only problem was the spotty Wifi. It kept kicking off and running so slowly. That can be frustrating. Other than that, a nice stay here

    1
    « SAVE YOUR MONEY AND PERSONAL ITEMS »

    We stayed here one night and it cost me more than the hotel stay. Go somewhere else because management does not care if your items are stolen. I had a promise ring given to me before we were married. I put it on the dresser and the next day we had left and were 3 hours away and the room hadn't been cleaned yet. They checked and apparently couldn't find it. I was told that's to bad and to call back. 2 weeks went by and I called and they said no ring sorry and we fired that maid as well. Safe to say anyone that cleans your room and steals stuff can do so at free will is what the manager said, they aren't held accountable. There is nothing they can do about it but ask" that employee. So needless to say I'm going on another trip and I will find somewhere else to go.

    4
    « Glacier National Park »

    Used this Best Western for my two day visit to Glacier National Park, only about an hours drive and much cheaper then staying closer to the park. Staff was friendly and the rooms were nice size, clean and comfortable. The best feature of this Best Western was the breakfast, the thick sliced bacon was to die for and the cinnamon rolls, made daily by the staff, were by far the best I have ever had at any hotel breakfast. This is a small town and not a lot of choices for eating establishment, did eat at the Mexican restaurant next door, it was OK

    4
    « Best Western Shelby Inn & Suites »

    This hotel was clean and comfortable. There were snacks/beverages available for purchase at the front desk. The showerhead in this handicap-accessible room was tall, and it had a second, lower hand-held showerhead. There was no exhaust fan in the bathroom. There was an excellent breakfast buffet available, including eggs, bacon, potatoes, potato casserole, biscuits/gravy, a waffle maker, cold cereal, bread/muffins/danishes, sliced fruit, yogurt and beverages. There is a Pizza Hut and Subway nearby as well as local restaurants but no other typical fast food places. My one big complaint was the paper-thin walls!!! We could have almost joined in on the conversation of the boisterous people in the next room. Had to use ear plugs to get to sleep.

  • 4
    « Great hotel... »

    On our annual cross country motorcycle ride. We checked into this hotel. The front desk staff were very helpful. The room was perfect! The breakfast was well prepared. The lady in the breakfast area works extra hard at making sure everyone is pleased. Also at 3am the guy in the next room decided to let his alarm ring at for 45 minutes. Please note this isn't the hotels fault. But I contacted the front desk and the staff member worked at waking the guest to get the alarm shut off. He did finally succeed. Thank you to the staff member for resolving the problem. All in all a great hotel. We would stay here again. Travel safe...

    5
    « Perfect hotel! »

    The hotel looks pretty new and modern. It is very clean. Ample free parking. Breakfast was adequate, not good but adequate. One negative: our room was located near the train tracks and we heard loud noises when the trains were being loaded/unloaded at night. Noise stopped around 12am.

    5
    « The best in town »

    I've stayed here many time, the service is great and the rooms are very clean. I don't have any complaints, if you need to stay in Shelby or near Shelby this is the best your going to find. You can easily tell the building is almost brand new and has a good breakfast with a very friendly staff in.

    5
    « SHELBY INN & SUITES »

    The hotel was in very well staffed and in great condition-there were many families staying with small children so it is very family friendly..and to that end we; being older didn't hear a lot of noise from all those little bodies running around. The check outs were a breeze and breakfast had a good selection-pleasantly served by some one who obviously takes pride in her job. Thank you for the comfortable accommodations while away from home.

    5
    « Best experience in a Hotel this trip »

    Friendly staff, clean room, comfortable bed, quiet air conditioner and easy to operate by the thermostat to maintain the comfortable temperature we needed. Wi-Fi was easy to access and best continental breakfast ever. They had homemade cinnamon rolls, not store bought. We had a good meal nearby at Ringside Ribs. It was the first night that we slept the night through. Highly recommend.

    5
    « Service of a 4 star hotel »

    Wonder Clean Hotel. The service is 4 Star. This is the cleanest Best Western I have stayed in. It deserves to be a Best Western Plus. It was a good place to stay before we drove North into Canada. On our return trip, we will stay here again. Their breakfast eggs and cinnamon rolls tasted better than any other hotel with a free breakfast buffet. I want to thank the entire staff!

    5
    « An excellent hotel in a small town »

    Shelby is on the BNSF high line which means it is a railroad town. I grew up in Forsyth, Montana, another railroad town so I am used to hearing the trains go by at night and was fully expecting to hear the trains while we slept. However, the hotel is newer and evidently sound proofed as we did not hear anything other than a couple of guests going into their rooms during the early evening. This hotel definitely exceeded our expectations in every way. When making the reservations for this hotel I had found a cheaper price on another website and when I called the hotel directly to make the reservation they were more than happy to price match, including going online themselves to find that price and print it out to put in the file so I didn't need to remember to bring along any paperwork. The carpets were so clean in the room that I felt very comfortable getting down on the floor and playing with our little dog, a 15 pound Havenese. There were other pets in the hotel that evening as this is a very pet friendly hotel, including great staff that made us feel welcome as we were checking in. We've stayed at hundreds of hotels and this by far equaled any US hotel experience we've had other than some of the higher end hotels in San Francisco and that would just be because of the location and added luxury that would not be expected for this price range.

    5
    « Good stopover »

    We stayed here en route from Yellowstone to Glacier - easy to find, very comfortable and friendly staff. The usual BW breakfast. The front desk was very helpful in recommending places to eat (be aware, there's nowhere in walking distance). A good night's sleep - my preference is for the front, overlooking the railway - the rear is used as a truck area.

    5
    « Great Hotel »

    This is a top notch hotel for Shelby. It is right on the interstate and easy to get to. The decor was great and the bed made for amazing sleep. I have stayed at other hotels in Shelby in the past and this hotel is by far nicer then any of the others.

    5
    « Surprise in Montana »

    A cut above the normal road layover experience. Friendly, helpful staff. Clean rooms. Excellent Wi-Fi, fantastic free breakfast spread. Though the town is not scenic, this is a fantastic place to stay when staging to cross into Canada.

  • 5
    « Great overnight on the road to/ from USA / Canada »

    we just stayed here again on our road trip from the USA to Alberta-Canada. We have been staying at the Shelby Best Western several times before and like the new hotel, clean, big rooms, nice pool area, friendly staff, and yummy breakfast. Instead of staying at a hotel in a bigger city as Great Falls or Lethbridge, we find this hotel so easy to get to, very quiet location even if just of the interstate, lots of room for parking, seems never packed, even when busy. No casino or bar that would make for unwanted night parking area activity. Some dates are not very cheep, but collecting Best Western points helps and it is a very new hotel.

    4
    « Calm and friendly »

    It's close to the freeway and ideal to stay before or after your visit to Glacier National Park. The immediate environment is a bit dead , but you're a short drive away from restaurants and shops; Staff is very friendly and welcoming, everything looked clean to us, a quiet place with all basic amenities and free parking. I can recommend this.

    5
    « An oasis in Northern Montana »

    I can not fault this hotel at all. It has many small touches most often missing from properties of a similar cost. The staff were unfailing professional and friendly. The room was excellent and overall great value for money. I stayed because of its rating on Trip Advisor - that rating is deserved. Despite the railway line being several hundred metres away there was no noise. It is a little difficult to find the entrance so it is worth checking this on google maps or with the hotel itself.

    5
    « Second visit here... »

    Always clean and friendly, this new facility offers unexpected ammenities for any motel anywhere. Breakfast is second-to-none with a varied selection of all-you-can-eat fresh fruit to biscuits and gravy. We will stay again.

    5
    « Beautiful room, professional and courteous staff »

    Large, clean, well-appointed room. Quiet. Staff at check in , check out, and at breakfast were very courteous, welcoming, polite, and helpful. Great location next to major highway interchange. Adjacent to campground.

    5
    « Pleasant stay »

    Very nice staff at check in. They upgraded us to a suite because of our Best Western status. This is the first time in my life that this has ever happened. What a treat! The complimentary breakfast was good. The staff in the breakfast room were very friendly.

    2
    « Leave your alarm clock at home: »

    The hotel is new and is a nice building with a friendly staff. However; for me the most important thing in a hotel is a comfortable quiet room. Unfortunately the only louder place I have stayed than this was in Hawaii with crowing roosters waking me up. The location is convenient right off the freeway ramp, but that comes at a heavy cost. Once the commercial deasil trucks start humming before sunrise the combination of accelerating deasil trucks, loud AC units, and Mini fridges will ensure that every second of your morning will be filled with a sound that beckons you to get out of bed and start your day. Good thing breakfast is hot and ready early! The hotel staff offered me 2,500 reward points for my troubles and they were very kind. I appreciated the gesture but my sleep is much more valuable than that.

    2
    « Customer service »

    I called 30 mins ahead and was given the choice of two queens or a king with a pull out couch. I picked the queen room, because I had my roommate, her boyfriend, and my dog come in. low and behold they was out of what I reserved. She offered me the king with the pull out couch. It wouldn't have been a big deal if she actually talked to me and apologized. I felt like it was all my fault. I couldn't figure out why she was being rude and not even answering my questions. She gave me no information whatsoever ever. The room is nice, but the receptionist has made me in a really stressed out mood. Customer service is a really big deal to me. If only she treated the situation different.

    4
    « Good service »

    The service here stands out above the competition. They have cookies at checkin. The rooms are clean and in great shape. The only downside is they did not recognize my diamond elite status, so therefore they did not offer me any of the benefits customarily offered with such status, nor did they give me an upgrade based on status. This property does have an RV park on site. I did not utilize the breakfast facilities.

    5
    « Fantastic customer service »

    The front desk really went out of their way to make us feel welcome. Patrick signed us up for the frequent guest program and hand delivered our card (and discount) to our room. The lady from Switzerland was helpful with suggestions for places to eat. The room was very nice and spacious. Breakfast was better than expected. I haven't always had a good experience at Best Western hotels - but I did at this one!

  • 4
    « Surprise Surprise »

    I might be going out on a limb giving this hotel 4 stars.I have veered away from B.W. over recent years due to their terrible fluctuation in standards and their poor customer service.But needs be and I found myself here. I did not get off to a good start.The hotel is accessed via a disgraceful potholed gravel road.Having overcome this the check in was pretty poor.I found myself having to repeat were everything twice,and I gave up asking questions. However the room was large,clean and well equipped. There was even seating for more than one.The shower was good. We looked in on the free breakfast,only to stay and gorge ourselves on cinnamon buns and blueberry muffins-both being among the best we have ever had. So,4stars may be a bit over the top,but 3 stars would not be fair

    5
    « Awsome experience »

    After having problems with another local hotel, best western and their staff took my family in and saved or vacation. My wife was ready to pack up and leave but Patrick from Sudan had us come on over and got our family right in. Patrick was very helpful and friendly. The next morning we met Ursula from Sweden who told us about local areas to visit and our nightmare stop turned into an unforgettable visit. Thank you to Patrick, Ursula, and the best western family in Shelby Mt.

    4
    « Fresh, New and Excellent Service »

    Stayed for one night. Great Service, nice pool and hot tub, quiet even though the train tracks are across the road. Great Customer Service, openly recommended places to enjoy a nice dinner. Town has two nice quilt shops, great little Shopko within walking distance. Easy access on and off the highway. Albertsons grocery a short distance away to stock the kitchenette.

    5
    « Friendly and very comfortable »

    From the moment we entered the lobby we were made to feel welcome. The receptionist (Ursula) was terrific, very friendly and accommodating!! The breakfast was also stand out! Couldn't have asked for more.

    4
    « Best Western in Shelby »

    The staff was very helpful. The rooms were clean and the decor was appropriate. The laundry room was clean and was very reasonable. My only recommendation is that the front desk should have sample menus from the area restaurants.

    5
    « Not usually a big Best Western fan but really like this one. »

    It is quite nicely furnished and decorated. Check in was pleasant and easy. Nice rooms. Quiet, seems to be used a lot by business blue collar travelers particularly railroad workers. The pictures in the room are even of railroad oriented things. Good breakfast included. Also pet friendly and no extra charge for them!!! :)

    4
    « Trip to the West »

    We were working our way west when we needed a motel in Shelby, Montana. We stayed at this Best Western and found the experience to be above average. If you are looking for a good room in Shelby this is the place.

    5
    « Best Western, Shelby, MT »

    This was one of the best hotels we have ever experienced. The hotel was very clean, comfortable and quiet. The beds were very comfortable.The staff was very friendly and helpful. But the best part was the great breakfast selection of scrambled eg gs, bacon, etc. The hotel is close to the railroad but there was hardly any noise at all. We would recommend this hotel to all.

    5
    « great hotel »

    This is the best hotel we stayed at during our recent travel. we were also able to negotiate a better rate than the regular rate. It was a little confusing to find the drive way into the hotel but well worth the time to figure it out. You enter by turning into the parking lot for the business next to it and bearing to the left. Excellent hotel, great staff, super breakfast.

    5
    « Great stop on our road trip »

    This is a modern clean Best Western. I believe the hotel is only three years old and it is in excellent condition. There is plenty of free parking out front. If you sleep lightly you may want to ask for a room on the back of the hotel so you don't hear the trains, not train whistles, just a bit of yard noise. Great breakfast too.

  • 5
    « Clean and friendly »

    This was our third trip to Shelby, Mt over the last two years. Great breakfast included with the room. We stayed 5 nights. Very clean and quiet. There were a lot more vehicles than the last two trips, still was very quiet.

    5
    « BEST Best Western Ever!! »

    Had a relaxing 2 night stay with my dog. Thanks for having a low flat fee for pet owners! Such a nice and efficient staff! Got me a new TV remote when the batteries died. Ursula and Rachel at the Front Dest were so pleasant and welcoming. The hot breakfast had a nice variety of choices including biscuits and gravy. The ladies at the food area were also very nice. A new and very clean motel with an excellent staff and quiet surroundings. Will gladly return in the future.

    4
    « Very nice »

    It was a very nice hotel. The entrance was very modern with a rustic look. The entrance was very appealing. The rooms were very spacious. The TV service was good. I have stayed at this location twice for business and will definitely stay here again if I am back in the area.

    4
    « Very good value »

    Towels are plush, beds are very comfortable. Had a good experience. On 5000 mile road trip in 16 days. This Best Western was a very welcome break. Very comfortable. Person working the morning breakfast very friendly and helpful. Coffee in room good

    5
    « So Nice »

    This hotel is a recent addition to this chain and is a lovely facility. The room smelled fresh and clean. Beds were very comfortable and the room was quiet. Breakfast was acceptable and the desk clerk friendly and knowledgeable. We were so pleased with a delightful hotel on the middle of the Montana prairie.

    5
    « Quiet! »

    Very please with the quiet location, cleanliness and helpful staff so close to the border. Restaurants close by that were recommended to us by hotel staff were also very good. There is a train track close by but staff put us in back of hotel which we never noticed any noise there at all. Nice little campground right behind where we could park our uhaul and see it from hotel!

    5
    « Excellent property »

    We estimate we have stayed in over 80 BW properties in the US and Europe. This BW was by far the best ever. It is a newer property so that is a plus. The room was very generous and well appointed. There were ample outlets and the lightning was fine, even for those late night trips to the bathroom. The staff were friendly. The breakfast fare was excellent and the selection was larger than in most motels. We especially loved the fresh grapefruit wedges. The WiFi was excellent.

    2
    « Hotel is nice »

    The hotel is nice, it is the customer service that isn't. My husband went to the front desk to ask for an extra blanket and he stood waiting for someone to help him, so long, that he gave up and had to use a phone to call them to the front. That was after he tried hollering for attention. Also, we had loud people above us one of the nights, where a child ran and jumped the entire time, it seemed (morning and night). The pool and hot tub were so chlorinated that everyone in the family's skin got super dry. It has been two weeks since our stay and we are still recovering with a ton of lotion. I would suggest staying at the Comfort Inn, if you stay in Shelby. Their rooms are larger and the times I've stayed there, I had zero complaints. There is a pool and hot tub there as well. It is not as fancy but the customer service makes up for it, in my opinion.

    5
    « Great Hotel! »

    One of the best, if not the best, Best Western I've stayed in. Super pleasant staff and very helpful. They also were the first to recognize that my wife and I were Platinum members. It made sense that if a Hotel chain was going to create a member awards program that they should recognize those people who take advantage of it. I would stay here again in a heart beat. Excellent full breakfast as well. Great job guy's!

    5
    « The Shelby, Montana Best Western is the BEST »

    The manager and all the staff are friendly, helpful and very professional. When I'm in Shelby this is the only hotel I will stay in. This is my home away from home. The hotel is close to town and to many sites and other amenities. The swimming pool, hot tub and work out facility are excellent. The rooms are nicely decorated, exceptionally clean and the bed is very comfortable to sleep in. It is because of this specific hotel that I obtained a Best Western Rewards card. Thank you Rachel and a heart thank you to all your staff.

  • 4
    « Best Western in Shelby, Mt »

    The Hotel was relatively new and was in good condition. The cleaning staff had overlooked cleaning part of the room but that was rectified when reported. The staff was helpful, the breakfast was excellent, the kitchen staff was exceptionally friendly and helpful, and the room was well laid out. An additional $15.00 was added to our 'all costs in" final bill through price-line. This added fee was not mentioned in the process of booking and this needs to be addressed. The hotel addressed this with us and are frustrated that this is not part of the information given as well.

    5
    « What a wonderful hotel so close to the border! »

    Stayed for one night on our way home to Canada. The hotel seems to be new and had a great breakfast included. Typical eggs, sausage and hash browns. Very quiet and we requested a room facing the back of the hotel which looks over a campground. No one was camping at the time so very quiet. There are train tracks across the road at the front so we thought it may get noisy with the train running through, but we never heard it. There is a pizza hut just down the road and the hotel is only about a 1/2 hour from the border. We would definitely stay here again.

    5
    « Best place to stay »

    Great place with friendly staff. They also have a few very important items when staying away from home. The lamps next to the bed have plug ins. The tv has a guide so you can see what is playing without going thru all of the channels. The bed is very comfy. The towels were soft.

    5
    « One of the best! »

    Stopped her last minute and glad we did, fantastic staff very helpful got us in a room within 5 mins of walking in, impeccably clean everything was like it opened up yesterday brand new, warm breakfast was fabulous will stay here again for sure if we are in the area!

    5
    « This is one of the best staffs and hotels i have ever came acrossed »

    I love this hotel and the people here are wonderful and caring and go out of their way to do everything they can to help. If you have ever find yourself staying in the Shelby Montana area this should be your first and only choice

    5
    « MY FIRST STAY AT THE SHELBY BEST WESTERN »

    this is a an excellent place to stay on business trips. the breakfast is outstanding, and the service is second to none. this by far is the best hotel that Shelby, MT has to offer. Excellent prices, and a well built structure for noise.

    5
    « Great Hotel in Shelby »

    We've stayed here several times as an overnight stop on our way back to Edmonton. We've always found the hotel to be clean, well maintained and safe, and the staff to be courteous and helpful. No different on this occasion. Our room (double queen) was spacious. Nice to have a good hotel like this available to us close to the border.

    4
    « The best hotel in Shelby, Montana »

    This Best Western in Shelby has the best rates for the accommodations of a motel. Their staff is always very friendly and helpful and attentive to our requests. As our son has lived in Shelby this last year and a half, we have always had a most pleasant stay when we visti. Last year, we first stayed at the Comfort Inn several times and then decided to stay at the Best Western. There was a notable difference in the accommodations and the service. And their breakfast has a nicer variety of food items.

    5
    « Very Happy we WILL definitely be back! »

    The young lady at front desk was extremely helpful and polite. They had a wedding party on the first floor so she gave us rooms on the 3rd floor to give us a noise buffer. We didn't hear a thing not the highway, train or wedding party. The breakfast was a surprise. They had healthy options: fresh fruit (pineapple, grapefruit, blueberries and many others) to put on your cottage cheese, oatmeal or yogurt. The hot food was REAL bacon and sausage with REAL eggs. They offered both pancakes and waffle irons, cereals, muffins breads etc I could go on. Everything was fresh and maintained!! Room was clean and comfortable. We enjoyed our stay and will be back. The only thing is you need to drive thru shopko parking lot to get there.

    5
    « Comfortable Stay, Great Breakfast »

    My family and I spent a single night at the Shelby Best Western and were very pleased with the comfort of the room, and its location (albeit near a rail line there was no disturbance). The Breakfast was of a high quality and the staff very friendly.

  • 5
    « Best Western Shelby, Montana »

    The hotel was clean and well maintained. The staff were friendly and accommodating. The breakfast was very good. The Wi-Fi worked fine for internet service and receving & sending emails on my laptop. The window rattled with high wind gustts. Other than that I was very satisfied with my stay. I'm a BW Diamond member and stay at BW as often as possible.

    5
    « Nice Hotel »

    Very nice and clean place for your dollar. Pool and hot tub were very clean too! Front desk clerk was very friendly and suggested places to see around the city. Was close to shopping and good food as recommended by the Clerk.

    5
    « MUST STAY HERE!! »

    Just a wonderful property!!! Hotel is extremely clean, staff is very helpful, friendly and go out of their way to accommodate guests. They have a great little breakfast room with quite a nice selection of breakfast foods to choose from including hot items such as bacon/sausage, eggs, etc..

    5
    « Great Hotel!! »

    This place is right on the highway, and is pretty new. The beds are comfy, and the rooms are roomy! Breakfast was great, with plenty of seating to eat. The pool was closed during our stay so we did not get a chance to try it out. When travelling down I-15 in the future I would definitely stay here again.

    5
    « Fantastic Stay »

    We thoroughly enjoyed our stay, The Staff was wonderful and the facilities great. From check in to check out the staff meet our every need with promptness and smiles. The linens were very fluffy and soft, the bed very comfy. The breakfast bar was the best we have ever eaten at. Plenty of food with a great selection to choose from. The fitness room had every piece of equipment we needed for a complete work out. The grandkids loved the pool and hot tub. Highly recommend this hotel to anyone staying in the Shelby area.

    3
    « OK, but.... »

    The hotel itself is a good hotel, I have stayed here maybe 10 times. The rooms are clean, the bed comfortable, the shower good... The problems are other than with the hotel itself. One of the people who works the front desk has been a source of irritation in that he changes the rates upward. As a Government contractor we often get the Government rate, unless this one man (I think he is the only man that works there) tries to increase the price. We have to submit our expense report, I don't want to hear from payroll about it. Last time, about a month ago we had this problem when I was joined a day later by an aircraft mechanic, and then again this trip. I've had conflicts with this man several times over the last year, I think I'll stay in Great Falls or at the Comfort Inn next time to avoid this man. The Internet is quirky. I've been waiting for some paperwork on a helicopter and the printer in the Business Center is very low on toner, the connection times you out... If you are looking for a good room with a good, comfortable bed, this is a good hotel. If you are traveling for work, I'd consider other options.

    4
    « Beautiful Layout. »

    The lobby is very open and large. Check-in was fast and thorough. The clerk was very nice. The room was large and very clean. The bathroom as well. The fridge was larger than most. The room had a microwave and a coffeemaker. The WiFi connection was fast too. The breakfast had a generous selection of hot foods as well as the normal fare. An attendant in the breakfast room made sure that items were kept full and dishes cleared from tables. Location was quiet and located near to the freeway. This was a very nice hotel.

    3
    « Its OK »

    Hard to find entry road at night. Night clerk was distracted and not helpful. Nice room great breakfat\\st noow is the tiime for this servey to be over I should not have to have 200 characters to submit form

    5
    « Stayed for my Father's Funeral »

    We had a group of about 20 that stayed for my father's funeral. The staff was very accommodating and offered us a conference room to gather at no charge. Everyone enjoyed the stay. It made the whole experience much easier.

    5
    « Satisfied Customer »

    This hotel is very clean and comfortable with a great breakfast buffet and a friendly staff. Will stay at this property in the future if I am in the area. Pool and fitness area very well maintained. Great location and easy to find.

  • 3
    « Room Not suited for relaxation »

    The room while comfortable enough does not offer a chair and chaise to put your feet up. The desk and table chairs are ok, but not relaxing at all after a long day on the road. Beds are average and pillows just suck.....no easier way to put it.

    4
    « First class hotel in the middle of no where!!! »

    After a long day, I was pleasantly surprised to see how big and modern this hotel is just off of I-15. It has a large lobby with a breakfast dining area that seems too small for the number of rooms offered. We left early in the morning, so we were one of the first ones to eat and dash, but there was certainly a line of people looking for chairs when we left. The staff are super friendly and we booked this place because they also allow dogs. We got a nice main floor room overlooking the parking lot. The noise level was really low, so the place appears well made and sound proof. The parking lot out front is huge and there is an RV camping site just up the hill from the parking lot. Lots of grass and walking spaces around the hotel for the dog. The place is landscaped and looked after. We would not hesitate to stay here again. We did not used the indoor pool, but it sure looked busy with the families.

    4
    « Trains of thought »

    The only trains we saw were the ones decorating the walls and what a delight. Not the usual colourful nonsense for décor but pictures of all kinds of trains, unique bringing the outside in. We never heard a sound and above all spotlessly clean my first priority Thanks BW this was a perfect rest stop on our way to Canada. It is close to the highway and we were on our way after breakfast nice and early. Love your taste in trains

    5
    « Great Stay »

    I stayed at Best Western Shelby while conducting business in Shelby and Cut Bank. The location is perfect, right off of interstate fifteen and the road between Shelby and Cut Bank. The staff was warm and welcoming which was appreciated after a long and icy drive, warm cookies waiting were fabulous! The lobby is cozy with a fire burning and it looks to be newly decorated. The room was clean, quiet and comfortable and the water pressure was great in the shower. I literally did not hear one thing outside my room once I shut my door. They gave me a list of restaurants (including pizza delivery) and made recommendations so finding a place to eat was a breeze. A snack shop in the lobby was available as well. I don't recall the front desk girl's name, but I really appreciated all the help she gave me with registering with the new promotions for my rewards program, when you travel for business it's fun to look forward to using those points towards a pleasure trip. Breakfast was great, lots to choose from, even breakfast burritos pancakes and waffles. When I return to the Shelby/Cut Bank area, I will definitely stay here again!

    5
    « Hotel is fantastic if you find it and the drive way is passible. »

    I had to look to find the hotel, and had to look even harder for the entrance in the dark. But after i made it to the hotel i was impressed, very clean and beds are awesome as per all best western hotels... or 90% of them any way. The clerk was over chatty but did his job well and was very informative. A word of caution, The food for breakfast is horrible. served weiners for sausage, the powdered eggs were cold and the waffle iron is not set right and the waffles are still creamy on the inside... yuk!

    4
    « Clean, quiet and courteous staff »

    Clean, quiet, courteous staff. Beds were very comfortable - more so than other hotels I've been in. Quiet rooms even though I was right above the lobby, I never heard a thing. Staff was great and helpful.

    4
    « Room improvement needed »

    For a business traveler the rooms are adequate, however lack anywhere to sit and relax in the room. There is no chair and foot stool combination just desk chairs. Also the pillows are too hard for my liking, however some may like them. The hotel staff is very pleasant.

    4
    « Brief but comfortable stay »

    Stayed there one night on way to Kalispell. Pleasantly surprised by the quality and comfort of the Best Western, Shelby Inn & Suites. Staff were exceptional. Breakfast was pretty basic but tasted good and was fresh.

    5
    « excellent hotel »

    Very nice, clean, comfortable rooms and beds. Pretty new property and well maintained. staff is friendly and willing to assist with any question I had. Very important for me to have fast and reliable WIFI at hotel room, because I'm working long hours at night, Wifi worked great for all 3 days.

    5
    « Very pleased »

    We recently stayed at the BW in Shelby Montana as we were returning to Canada from our home in Palm Springs. We were originally going to stop in Great Falls but decided to carry onto Shelby. We were very pleased that we did, the hotel was very nice with comfortable beds. The breakfast cinnamon buns were amazing. We would definitely stay at this hotel again when driving through Montana.

  • 5
    « Best Western Shelby Inn & Suites »

    This is the second time we have stayed at this Best Western and were not disappointed in the high quality of service and overall hotel experience. It is nicely located close to the border with easy access. I would highly recommend this hotel for anyone traveling through.

    5
    « Service above and beyond »

    I had business in Calgary, and needed to pass through Shelby, MT. My wife and I had planned to check our firearms at a local gun shop until our return, but traffic held us up, and the shop was closed when we got there. I had read somewhere that the Best Western safely stored weapons for guests.The desk clerk understood our dilemma, and allowed us to store our weapons in the safe, even though we weren't staying there. No Charge for the service, though I did tip the Desk Clerk when we picked up our weapons. I am now planning another trip to Canada, and this time we are planning to stay at least two nights at the Best Western in Shelby, MT.

    5
    « Delighted in quality of this Best Western »

    We were pleasantly surprised at the quality of this hotel in Shelby. Our adult son had stayed here for about a week in January since his house was not ready yet. Your rooms are very spacious and well designed. I especially like the bathroom with a large counter and overall bigger space. The beds were very comfortable and we liked the 150 cable channels that were available. The breakfast buffet had a nice assortments of fruits and juices, plus quite a few entrée items. Your staff is very friendly and helpful and made us feel so welcomed. We will be back to stay at your hotel!

    4
    « Hotel Rating »

    Hotel was conveniently located one block off Interstate 15, with easy on-off access. My room was located on the ground floor as I requested, and close to an outside door which I used for convenient loading and unloading baggage, and walking my dog every two hours. An all-round good experience.

    5
    « amazing »

    I can not say enough good about the motel and the staff.You won,t be disappointed. We misplaced a cell phone, and the staff returned it. We had trouble starting one of our bikes in the morning because of the bitter cold, and the staff were kind enough to lend us booster cable. Wonderful!

    4
    « Best option in town »

    We stayed here one night. Hotel was good, modern and had nearby laundry facility which was nice. There is not much to do in Shelby so our day here wasn't that great. Also the staff could have been more accommodating, we waited for hours for them to check the mail as we had a package sent there. It was in their box all morning, and had to wait till the afternoon to get it before we left, but that was out of the ordinary. They served breakfast there, nothing to write home about, but it was breakfast. The rooms were good though, modern and well above average.

    5
    « Perfect in Every way! »

    We always stay here when we travel for work. I really like this hotel and have NEVER had any problems while staying here. I am usually very tired upon arrival and generally go to bed very early. This is quite easy to do here if on the back side. You will not hear trains if noises keep you awake. The rooms are always clean and no funky smell...as this one I am staying at right now has. Sweaty Man...oh great. I love clean COMFORTABLE rooms. This is it!

    1
    « Cancel my membership »

    We had a trip planned and had a work situation arise where we needed to change our trip dates. The hotel was pre-paid and not willing to work with us and ended up having to eat the cost of the hotel so we are canceling our membership to Best Western. It's not like we were not going, we just had to change the dates.

    5
    « Love Shelby's Best Western »

    Great new hotel right off the I-15. Very clean and comfortable rooms. Nice staff. It is nice having Shopko right next store incase I have forgot something. Unfortunately, there are no restaurants or coffee houses within walking distance but hopefully there is something in the works for the near future.

 

Getting to the hotel ...

All directions
·From: Northbound I-15. Going northbound from I-15 take Exit 363. Turn right to the BEST WESTERN Shelby Inn & Suites. ·From: Southbound I-15. Going southbound from I-15 take Exit 363. Turn right to the BEST WESTERN Shelby Inn & Suites. ·From: Westbound Highway 2. The Best Western Shelby Inn & Suites will be just out of the city center on your left next door to Shopko. ·From: Eastbound Highway 2. Just entering Shelby, the Best Western Shelby Inn & Suites is on your right next door to Shopko.